Call center agent jobs in Paradise, NV

Job DescriptionWe are seeking an enthusiastic and motivated individual to join our growing team. Call Center Representatives are responsible for learning and understanding the entire front-end process to ensure successful service for our customers. The Call Center Representative works in a fast-paced environment answering inbound calls and making outbound calls. May be responsible for obtaining, analyzing, and verifying the accuracy of information received by customers. Responsibilities Provide quick response times and quality support to our clients via available channels, such as chat, web form, email, phone, or social platform Work collaboratively in a team environment to help answer questions, share knowledge, and shadow/reverse shadow with new employees during their onboarding Help to maintain documentation, training resources, and internal knowledge materials Requirements Attentive - accurately follows directions Friendly - maintains a warm and caring demeanor Excellent communicator - communicates clearly and has proper phone etiquette Analytical - ability to critically review information and solve problems Efficient - effectively prioritizes multiple tasks Benefits Paid time off and paid holidays Medical, Dental, and Vision Health Benefits + an optional Flexible Health Spending Account (FSA) Life Insurance, Disability Insurance and more 403(b) Retirement Plan Employee Assistance Program and Legal services, as needed Lots of Merchant Discounts to improve your purchasing power! We are a Public Student Loan Forgiveness (PSLF) qualifier Range depends on experience. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

🚗 Customer Support - Rider Operations (Autonomous Ride-Hailing Company) Pay: $25/hour Plus benefits 🧠 About the Job: An autonomous ride-hailing company (think self-driving taxis) is hiring friendly, skilled people to support customers who use their robo-taxi service. You'll be the human helping riders before, during, or after their trips - answering questions, solving problems, and stepping in if anything goes wrong. You'll also help the company improve its tools and systems by giving feedback and collecting data. This role is great for someone who's calm under pressure, cares about customers, and enjoys being part of a fast-moving tech environment. 💼 What You'll Do: Help riders in real-time through phone, chat, or email. Solve issues quickly and calmly, including emergencies. Work with other teams to make sure problems are handled fast. Use company tools to support riders and gather useful info. Help test new systems and provide feedback. Focus on safety, empathy, and great communication. 🕐 Shift Options (You'll need to be flexible): Fri - Tue: 9:30 AM - 6:00 PM Sun - Thu: 9:30 AM - 6:00 PM Wed - Sun: 5:30 PM - 2:00 AM Tue - Sat: 5:30 PM - 2:00 AM ✅ You're a Good Fit If You: Have 2+ years of experience in customer service (retail, call center, etc.) Are great at handling tough situations and staying calm. Communicate clearly, both in writing and speaking. Can think on your feet and solve problems quickly. Are a team player who's comfortable in a fast-changing environment. Have a positive attitude and are eager to learn. Can work flexible hours, including nights or weekends if needed. 💡 Bonus Skills (Nice to Have): Experience handling emergencies or high-pressure situations. Comfortable using customer support tools and software. Some basic experience with testing or quality assurance (QA). 🎁 Benefits Healthcare plans (subsidized) Pre-tax commuter benefits Flexible Spending Account (FSA) Paid short-term & long-term disability + life insurance 401(k) retirement plan If you're passionate about helping people and excited by new technology, this is a great opportunity to be part of the future of transportation

Job Type: Full-Time. Monday - Friday (no nights or weekends) Experience Level: Mid-Level Specialty: Orthopedics About Us: Orthopaedic Institute of Henderson is a well-established, private orthopedic practice with the highest rated online reviews of any orthopedic group in the valley (4.9 stars out of 5). We are committed to providing exceptional care. Our dedicated team of surgeons and healthcare professionals works collaboratively to improve the health and mobility of our patients. We are currently seeking an experienced Orthopedic Front Desk/Call Center / New Referral Specialist to join our growing team. As our Front Desk / Call Center / New Referral Specialist, you will be responsible for handling a high volume of incoming calls, scheduling appointments, and completing front desk operations. You will be the voice and face of our clinic, ensuring every patient receives prompt, courteous, and compassionate service. Key Responsibilities: Professionally greet and assist patients and callers with warmth and empathy Manage a high volume of incoming calls, voicemails, and patient callbacks Schedule new patient appointments, reschedule or cancel follow-up visits, and manage physician schedule changes Create and update patient records and accounts accurately Maintain a clean, welcoming, and organized reception area Perform general front desk duties as assigned What We're Looking For: Genuine compassion and empathy for patients Ability to multi-task and stay organized in a fast-paced environment Excellent verbal and written communication skills High attention to detail with strong analytical and time management skills Team player with a positive attitude and willingness to collaborate High degree of professionalism, discretion, and good judgment Reliable and punctual work ethic Qualifications: Dependable and punctual High school diploma or equivalent required Proficiency with Microsoft Office (Outlook, Word, Excel) Strong data entry and computer skills Prior experience in orthopaedics or with practice management software is a plus Understanding of basic insurance types, referral and prior authorization requirements Bilingual (Spanish) is a plus Schedule & Benefits: Full-time | Monday - Friday, 8:00 AM - 5:00 PM Competitive benefits including: Retirement plan Health insurance included for qualifying employees Paid time off (PTO) Paid holidays If you are friendly, dependable, and passionate about delivering excellent patient care, we encourage you to apply and become part of our dedicated team at the Orthopaedic Institute of Henderson.

YOUR MISSION (The Job Description) The Call Center Agent will play an important role in handling hotel room reservations, dining reservations and cabana requests in an efficient, courteous manner, and for up selling the hotel to achieve maximum efficiency. The Call Center Agent will also be responsible for handling casino guests, providing all the same services in relation to their player status.

Job Details Rancho - Las Vegas , NV $21.48 - $23.87 HourlyDescription Duties and Responsibilities Candidate must be detail oriented, self-starter, and possess the ability to multi-task while working in a fast-paced environment, communicate professionally while providing superior member service. Provides friendly, professional, confidential and effective assistance to members. Assists members with financial transaction requests. Fulfills member account maintenance requests in accordance to policy. Ensures members requests and questions are promptly resolved. Handles member complaints. Troubleshoots and resolves internal and external inquiries. Ensures that avenues of member contact such as e-mail, chat, text are responded to in a timely manner, as assigned. Ensures that member communications are responded to appropriately and timely as required. Proactively offers products and services as solutions to member needs. Talks with employees and members, answers questions, addresses complaints and resolves situations while using good judgment and protecting credit union interests. Communications may involve motivating, influencing, educating and/or advising others. Follows guidelines and policies such as Bank Secrecy Act, Patriot Act and Office of Foreign Assets Control, CIP, Reg CC, B, D, E and Z intended to limit risk and exposure for the organization and its members. Types of risk include fraudulent transactions, account fraud or mishandling, compliance with policies, security guidelines and the organizations reputation. Qualifications Required Skills Ability to multi-task in a fast-paced environment. Strong organizational skills. Professional and positive service attitude. Verbal and written communication skills. Proficient in Microsoft Office, Word, Excel, Outlook, etc.

Join Our Team as a Customer Service Agent! Are you passionate about helping others and delivering exceptional service? Central Valley, based in the vibrant city of Las Vegas, NV, is looking for a dedicated Customer Service Agent to join our team. If you have a knack for problem-solving, enjoy working with people, and have at least one year of experience in customer service, we'd love to hear from you! About Central Valley At Central Valley, we pride ourselves on being a trusted name in our industry. We value teamwork, professionalism, and a commitment to excellence in everything we do. Our team is passionate about creating a positive experience for every customer, and we're looking for someone who shares the same enthusiasm for customer care. What You'll Do As a Customer Service Agent, you'll be the friendly face and voice of Central Valley, ensuring our customers feel valued and supported. Your responsibilities will include: - Responding to customer inquiries via phone, email, or in person. - Providing accurate information about our products and services. - Resolving customer concerns with professionalism and efficiency. - Maintaining detailed records of customer interactions. - Collaborating with team members to improve customer satisfaction. What We're Looking For To succeed in this role, you'll need: - At least 1 year of experience in a customer service role. - Strong communication and interpersonal skills. - A customer-focused mindset with the ability to handle inquiries and complaints effectively. - Excellent organizational skills and attention to detail. - Proficiency with basic computer systems and the ability to learn new tools quickly. Why Join Central Valley? While we currently do not offer additional benefits, we believe in fostering a supportive and collaborative work environment. At Central Valley, you'll be part of a team that values your contributions and provides opportunities to grow and excel in your career. Our Culture and Values At Central Valley, we believe in treating our customers and team members with respect and integrity. We strive to create a workplace where everyone feels valued, empowered, and motivated to deliver their best work every day. Ready to Apply? If you're ready to bring your customer service expertise to a company that truly values its people, we'd love to hear from you. Apply now and take the first step toward joining the Central Valley team!

DIAMOND RESORTS™ OFFERS: Competitive Compensation Outstanding Benefits (Medical, Dental, 401K w/ Company Matching) Resort Privilege Program (eligibility for travel discounts) Industry Leading Training Program Real Opportunities for Growth! Job Description Now Hiring Call Center Representatives! * Must be able to work a flexible schedule including nights, weekends and holidays. Apply now at diamondresorts.com/careers Use Job Number CC-00010E to Search for Club Agent JOB SUMMARY Under general supervision, the Club Agent I is responsible for providing a superior level of service to all tiers and/or levels of members of THE Club and owners of Diamond Resorts, while serving as the point of contact for all servicing requests including, but not limited to, booking resort reservations, processing payments, upselling products of THE Club , achieving all related metrics and answering general account questions for all members of THE Club . ESSENTIAL JOB FUNCTIONS Serves as overall point of contact for member's account information. Creates, modifies, and cancels resort reservations and exchanges. Processes member account/reservation payments. Updates member account information. Educates members on benefits of THE Club . Completes detailed notes in comments area of member account after each interaction. Researches and resolves concerns and questions raised by members. Provides information to members as it relates to their account. Maintains expected reservation productivity including inbound and outbound reservations. Meets or exceeds required departmental expectations to be eligible for incentive programs. Identifies multiple membership products and services. Upsells and books tours for prospective and current owners. Consistently demonstrates how We Love to Say Yes™ and maintains the highest standards of professionalism when interacting with management, fellow team members, and members. Handles blended inbound and outbound calls. Upsells various products for THE Club . Completes all required Company trainings and compliance courses as assigned. Adheres to Company standards and maintains compliance with all policies and procedures. Performs other related duties as assigned. . Qualifications EDUCATION · High school diploma or equivalent EXPERIENCE · A minimum of (1) year of experience in the customer service and/or call center field required. LICENSES & CERTIFICATIONS · Timeshare Sales License required Additional Information Apply now at diamondresorts.com/careers Search CC-00010E for Platinum Agent I Link: ***************************************************************************

Pacific Links International provides golfers with a premium golf experience through an innovative membership structure that offers access to the finest collection of high-quality member and affiliated golf clubs in the world. If you are fluent in Mandarin as well as English , Pacific Links International would like you to apply for our call center! Be the primary telephone contact for our clients whenever they need to make, change or inquire on golf course reservations at any one of the company's courses throughout the world. This position also serves as an information resource for clients needing general information on Pacific Links International golf courses and facilities throughout the world. Qualifications Candidates must have strong customer service skills and be bi-lingual , speaking both English and Mandarin . Previous experience with VIP or concierge services or making travel arrangements is preferred. Additional Information This job posting no way implies that these are the only duties to be performed by the employee filling this position. For a complete list of job requirements, please see the Job Description for this p osition. Each employee will be required to comply with any other job-related instructions and to perform any other job-related duties requested by his/her supervisor. Please no phone calls for this position. Applications will be processed once the on-line application and resume are both received. Job offer will be made to viable candidate conditional upon a successful pre-employment background screening and drug test. Pacific Links Hawaii is an Equal Opportunity Employer.

Since our first store opened in 1986, Check City has earned a reputation as a friendly, honest, and valued provider of convenient financial services. With more than 65 stores located in multiple states, Check City offers hundreds of thousands of loyal customers an impressive range of financial services, exceptional customer service, comfortable and inviting stores, and the peace of mind that comes from working with an established national company with a solid reputation. Purpose: To effectively recover outstanding debt while providing exceptional customer service that encourages repeat business and word of mouth product and service promotion. Locating and notifying customers of delinquent accounts via an omni-channel portal, allowing a variety of contact methods (Phone, E:Mail, SMS) to solicit payment. Duties include assisting customers with variable payment plans, updating customer information, maintaining a professional relationship with our customers and keeping accurate records of collection and status of accounts. Preferred Skills & Qualifications Excellent verbal communication and active listening skills Good grammar and writing skills Computer literacy and the ability to type 25 wpm and 10-key Good judgment and intermediate problem-solving skills Good time-management skills, and the ability to work with a team Knowledge of basic financial principles Call Center, Sales, and Customer Service experience (preferred) Ability to use general office equipment (Copier, Scanner, FAX machine, Stapler, etc Knowledge of principles and processes for providing professional customer service. This includes customer needs assessment, meeting quality standards for services and an evaluation of customer satisfaction. Additional Requirements Requires regular and consistent attendance and punctuality. Requires good time management skills to manage one's own time and the time of others. Ability to meet production goals as set forth by Check City Management. Requires the ability learn and use a PC and related equipment to enter data or process information. Requires ability to type twenty-five (25) plus words per minute with minimal errors. Requires employee to wear a stereo headset for prolonged periods of time. Requires ability to read English and understand ideas and information provided both verbally and in written form. Requires ability to provide written customer correspondence utilizing grammar and punctuation. Requires ability to quickly and correctly calculate simple arithmetic problems. Ability to arrange things or actions in certain order or pattern according to specific rules. Must be 18 years of age or older Must have a high school diploma or GED Non-Essential Job Functions: Some lifting may be required on items up to twenty-five (25) pounds. General housekeeping chores to maintain a clean work environment. Must have the ability to work a set schedule: 8:00am-5:00pm Monday-Friday. Rotating Saturdays 10:00am - 7:00pm Monday-Friday. Rotating Saturdays 8:00am-5:00pm Saturday (normally every fourth week) Days off vary and may even be split Must be willing to work in the Summerlin Area (NW) Must be able to work in a seated position in a semi-enclosed cubicle Pay is $16.00 to $19.00 hr

As a Welcome Center Representative you would be responsible for: RSALMK.1820.683.20 When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. * Check in guests, Qualify Guest, NQ Guest, assigning tour times, modifying tour times, Rescheduling mini-vacation packages, cancelling mini-packages and creating mini-vacation packages. * Must reconcile tickets and bank inventory daily. * Thorough knowledge of local area and major attractions is a must. * Agents must perform confirmation calls for all pre-arrivals. * Verify all late arrivals checked-in their assigned hotel and confirm their assigned tour date and time. * Answer phones professionally and with-in 3 rings. * And other assignments as requested by management.

Senior Call Center Representative Full Time (40 Hours) Monday - Saturday (Varies) Headquarters 630 Trade Center Drive Las Vegas, NV 89119 PURPOSE: The primary purpose of this position is to assist Silver State Schools Credit Union to live out its Mission, “Excellent Member Service and Financial Solutions - For Life,” by providing outstanding service to both members and internal members. A key component of this service is to identify member needs and provide appropriate credit union product solutions. To deliver service in alignment with our Service Commitments: I will earn respect and build trust by acting with integrity in every situation. I will understand my role in supporting the team to achieve our purpose. I will focus on people over products and build lasting relationships. I will take ownership and accept responsibility. I will treat my coworkers with the same high standards as I treat my member. I will continuously look for ways to improve myself, my credit union, and my community. I will accept there is no “they”. We are one working toward the same mission. I will commit to the core values. Possess adequate product knowledge as measured by the annual product knowledge certification assessment. Meet or exceed established sales and service goals. SUMMARY: A Senior Call Center Representative is responsible for building relationships with our credit union members. provides member services via telephone, email, or chat by performing transactions on members' accounts, answers questions and cross-sells credit union services, opening accounts, process loan applications, and resolving member concerns. Responsible for presenting and explaining credit union products and services to members and assisting them to utilize these products and services. Build member relationship through proactively identifying additional products and services that will aid the member in achieving their financial goals. Assist members in resolving account related problems by recommending solutions that will meet and/or exceed their requests. Communicate effectively with prospective and current members and represent the credit union in a positive and professional manner. Provide highest level of caring, personalized service and quality products, while staying abreast of members' needs and expectations. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. In accordance with prescribed methods and operating policies and established practice, the Senior Call Center Representative: Contribute to the development and refinement of the credit union's loan and new account growth and strategy working in a team environment dedicated to exceptional member service. Ability to assist in managing a high-volume/production, fast-paced Call Center environment assisting members, processing new accounts and loans. This includes inbound and outbound calls to members and potential members offering products and services to enhance the member engagement. Ability to manage, organize and prioritize work in a high volume/production and fast paced environment to ensure timely and accurate opening, processing, and funding of all requests, new accounts, and loans. This includes assisting and holding accountable the Loan Officers in this process as well. Acts as a mentor/coach for newly hired Call Center Representatives. Assists members and potential members with their transaction requests; answers questions about products and services and recommends suitable products and services. Interview's members to determine financial needs. Suggests and explains appropriate deposits, lending, and investment products. Describes and recommends suitable insurance products and automated services. Resolves problems that are within their authority; refers problems that are beyond their authority to their supervisor, along with their recommendations. Work cooperatively with Call Center team as well as other departments to assist members and connects members to appropriate staff member or department when needed with minimum transfers. Processes a variety of financial transactions for members including processing transfers and loan payments within credit union accounts, issuing checks/drafts, and other negotiable instruments. Responds and researches member inquiries regarding account history including loan amortization, access to services, resolving account discrepancies, balancing, and reconciling, adding or reducing service features on various accounts, assisting members to make the most effective use of automated services and explaining loan decision. Contact members and prospective members to present information on available products and services. Effectively explain and train on the features and benefits of credit union electronic services and payments including debit and credit cards, eVoice, SilverConnect, online and mobile banking (consumer and business) including bill payment, mobile app functions, POPmoney (P2P), Card Controls, Positive Pay, online wires, direct deposit, ACH and payroll deduction. Identify cross-sell opportunities to enhance relationship with member and provide enhanced services to members by maintaining expert level of knowledge of Credit Union features and benefits, products, and services. Meet and/or exceed all assigned Call Center goals (i.e. Average Handle Time, Abandon Call Ratios, Average Hold Time, and Percentage Connected Calls). Meet or exceed minimum expectations and sales and referral goals as assigned. Provide leadership guidance for staff handling information and escalation calls. Assist in training new a Call Center Representatives in all financial service transactions and call center procedures. Performance all required functions with accuracy, efficiency, dependability and within the Credit Union's standard of conduct. Describes and recommends suitable insurance products and ancillary products. Uncovers opportunities to refer business to other lines of business partners within the credit union such as mortgage solutions, member business solutions, or investment solutions. Responsible for accurately completing all New Account applications and capturing Member's direct deposit, gathering all required documents, properly following compliance, and regulatory guidelines. Performs clerical duties such as photocopying, faxing, processing incoming and outgoing mail, filing, notary services. May be responsible in training new Call Center Representatives in all financial service transactions and call center procedures. Assist Call Center Manager and Assistant Call Center Manager with call center operations which may include tracking and reporting, monitoring of call center metrics, and other supervisory duties as assigned. Provide leadership guidance for staff. Refer problems that are beyond authority level to manager, along with the details of the situation and recommendations. Follow established credit union policies and procedures, government rules and regulations, and visitor and security guidelines. Adhere, promote, and exemplify the credit union's core values (SMART Pro). Take ownership of all member requests, with minimal need to refer to another department within the Credit Union. Responsible for all lending functions, accurately completing and reviewing all loan applications as well as performing audits on all loans. Gathering supporting documentation Responsible for communicating all credit decisions to applicants in a timely manner. Is familiar with all credit union products. Demonstrates a thorough understanding of the loan process. Look for ways to qualify the loan request by gathering additional information when needed, offering counter-offers when applicable, and suggesting cross-sell opportunities to the member or potential member. May assist with providing overrides and approvals to Call Center Representatives. May assist Assistant and Call Center Mangers with auditing items. Opening and closing the building in the absence of the Assistant Manager or Call Center Manager. Perform all required functions with accuracy, efficiency, dependability and within the Credit Union's standard of conduct. Competent and confident in the sales environment. Cooperative and positive attitude toward members, potential members, and credit union team. Maintain a professional appearance and demeanor. Performs other duties as assigned. EDUCATION and/or EXPERIENCE: High School diploma or GED plus 2-5 years experience; or equivalent combination of education and experience. Preferred experience and knowledge working in a financial call center from a financial institution of similar or great size. *ONLY FULLY COMPLETED APPLICATIONS WILL BE CONSIDERED* **SEE RESUME ON APPLICATIONS WILL NOT BE CONSIDERED** SILVER STATE SCHOOLS CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER (EOE) DRUG-FREE WORKPLACE

Job DescriptionLooking for a part-time opportunity where you can make a significant impact? Our call center is seeking dedicated and empathetic Call Center Representatives to join our team. We collaborate with businesses, particularly within the medical field, across various campaigns. This position offers the unique advantage of a highly flexible schedule, allowing for adaptable days and hours to suit your lifestyle. Responsibilities: Engage with callers via inbound and/or outbound calls, maintaining a professional and empathetic demeanor. Accurately document all call interactions and information within our designated system. Provide exemplary customer service, efficiently addressing inquiries and resolving issues. Adhere to campaign guidelines and scripts while ensuring a natural and engaging conversational flow. Collaborate effectively with management to achieve campaign objectives. Strictly maintain the confidentiality of sensitive patient and client information. Qualifications: High school diploma or equivalent is required. Prior experience in a call center or customer service role is preferred but not mandatory. Excellent verbal communication skills and a clear, articulate phone presence are essential. Demonstrated ability in active listening and empathetic communication. Proficiency in basic computer operation and data entry. A quick aptitude for learning new systems and processes. Self-motivated, reliable, and possessing a strong work ethic. Capable of performing effectively in a dynamic and fast-paced environment. Familiarity with the medical field or medical terminology is a distinct advantage. Benefits of Employment: Flexible Scheduling: Autonomy in selecting your working days and hours. Competitive Compensation: Attractive remuneration for your contributions. Meaningful Contributions: Participate in significant campaigns, often within the healthcare sector. Supportive Environment: Become part of a team that fosters collaboration and professional development. Comprehensive Training: Extensive training will be provided to ensure your success in the role. If you are a proactive individual who is passionate about assisting others and seeking a flexible employment opportunity, we encourage you to submit your application.

Job Details TCC Las Vegas - Las Vegas, NVDescription We are looking for Call Center Representatives for our new call center that will be the liaison between our company and its current and potential customers. Our ideal candidates will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Call Center Representative Duties & Responsibilities: Manage high-volume Inbound/Outbound calls in a call center environment Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Fulfills requests by clarifying desired information; completing transactions, and forwarding requests. Demonstrates personal responsibility and accountability by meeting attendance and schedule adherence expectations Utilize various communication “Scripts” when handling different topics for effective customer service & insight Promotes additional services by recognizing opportunities to up-sell accounts, and explains new features Build sustainable relationships and engage customers by taking the extra mile for clients Organize records of all conversations in our call center database in a comprehensible, clear, and concise manner Frequently attend educational seminars to improve knowledge and performance levels Meet personal/team qualitative & quantitative targets Qualifications Call Center Representative Required Skills: 1 + years of recent experience in a call center/customer service/support role Track record of over-achieving quotas Strong computer, written, and verbal communication skills (including active listening) Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Ability to multi-task, set priorities, and manage time effectively High school diploma We are willing to train if you have no previous experience Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Shift: 8 hour shift Must be able to work Monday - Friday, 7:30 am - 4 pm in office Pay: Pay: $14.00 per hour Note: This job description is intended to outline the general responsibilities and requirements of the role. It is not an exhaustive list of all duties, tasks, or responsibilities that may be required. Responsibilities and priorities may evolve over time, and the company reserves the right to make changes at any time with or without notice. Total Customer Connect is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Vehlo makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Job Title: Customer Service Agent ) Company: The Shutter Store Job Type: Full-Time | Entry-Level About Us: The Shutter Store is a leading provider of high-quality interior shutters, committed to delivering exceptional products and outstanding customer service. We're looking for a dedicated and detail-oriented Customer Service Agent to join our growing team. Job Summary: As a Customer Service Agent, you will play a key role in assisting customers via phone and email. You will help guide them through the ordering process, provide recommendations, and ensure order accuracy. This role requires learning the details of our products so you can confidently and clearly communicate with our customers. Key Responsibilities: Provide professional and friendly support to customers via phone and email Guide customers through the ordering process and offer product recommendations Confirm order details accurately and answer product-related inquiries Maintain up-to-date knowledge of our product line and ordering system Collaborate with team members to resolve customer concerns promptly Perform other customer service-related duties as assigned Requirements: High school diploma or equivalent Excellent verbal and written communication skills Strong attention to detail and organizational skills Basic computer literacy (email, data entry, navigating online systems) Willingness to learn product knowledge and company procedure A positive attitude and a customer-first mindset Must be able to work on-site (this is not a remote position) Preferred but Not Required: Previous experience in customer service, retail, or call center environment Interest or experience in home improvement or interior design

Job Description$16.50 & $1,000 Sign-on bonus We're seeking individuals with vibrant personalities who love interacting with people. As a Ready Line, Return or Exit Booth Agent, you'll be a vital part of our team, acting as a Key Company Promoter and the face of our brand. Your energetic approach will create memorable customer experiences, ensuring they receive top-notch service from start to finish. As a Ready Line Agent, you will: Maintain a clean, organized, and presentable ready line area. Ensure all vehicles are meticulously cleaned, prepped, and ready for customer pick-up. Inspect vehicles for quality standards and promptly pull any that don't meet requirements, sending them for servicing. Facilitate vehicle exchanges, swaps, or upgrades based on customer requests, ensuring a smooth transition. Confirm that an adequately completed checkout slip accompanies each vehicle. Assist customers in locating their rental vehicle, providing help with luggage when necessary. Support the efficient flow of vehicles by moving and parking cars within the facility as needed. As a Return Agent, you will: Provide a warm, friendly welcome to all returning customers with a positive and approachable demeanor. Conduct thorough inspections of returning vehicles, check for damage, record mileage, and verify fuel levels. Secure the vehicle keys from the customer and ensure all personal belongings and luggage are safely removed. Complete and submit the required paperwork to notify management of any mechanical damage or issues with the vehicle. Review the final rental contract with the customer, clearly explaining all charges and answering any questions they may have. As an Exit Booth Agent, you will: Ensure Accuracy: Pay close attention to detail by verifying the completion and correctness of customer rental agreements before finalizing checkouts. Engage with Customers: Greet customers with enthusiasm, professionalism, and a friendly attitude as they exit the facility. Organize Paperwork: Efficiently scan and manage all necessary documents, ensuring everything is neatly maintained for a smooth process. Obtain Signatures: Ensure all forms are correctly executed by obtaining the customer's signature on the checkout slip. Maintain a Professional Environment: Keep the exit booth clean and organized, both inside and out, reflecting the company's commitment to excellence. Enhance Customer Experience: Wish customers a safe journey and offer helpful information such as directions or local landmarks to enhance their travel experience. Requirements: Valid Driver's License Top-notch people skills Ability to troubleshoot with a smile Patience and understanding throughout the rental experience High School Diploma or equivalent We offer: Medical, Vision, Dental, 401k, Employee Discounts, Referral bonus Company-paid Life Insurance Company paid AD&D Insurance Flexible spending account Parental leave Employee assistance program We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. All members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Europcar Mobility Group Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together. We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car , one of the main players in the car rental market in the US, with a "value for money" positioning. Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries. More info at: *******************************

FLSA: Non-Exempt (hourly) REVISED: 07/24/2025 REPORTS TO: Pet Support Services Supervisor REVIEWED: 03/29/2025 SUPERVISES: None Responsible for community relations and animal related social services, communicating through the use of phone, email, and text messaging. These communications involve but are not limited to scheduling appointments, instructing finders of found animals, assisting owners who have lost their pet, answering general questions, providing counseling for pet owners, making referrals to programs, providing educational material, and maintaining detailed records of all interactions. Essential Duties and Responsibilities: Represent The Animal Foundation in a professional, polite, and enthusiastic manner. Communicate in a professional, respectful manner verbally, as well as in writing through emails, text messages, memos, and other documents to support the operations of the department. Provide information, assistance, and direction in a respectful, kind, helpful manner to internal and external customers/staff as required. Answer incoming phone calls. Return any voicemail messages, emails, or text messages throughout the work day and make follow-up calls, prior to leaving at the end of the day. Answer customers' questions and provide accurate information about The Animal Foundation's policies and procedures, while attempting to meet the specific needs of each guest. Have conversations with pet owners regarding options for rehoming or surrendering their animals, which can be very emotional, and must be handled with understanding and empathy. Provide counseling, information and resources to pet owners in an effort to help them keep their pet in their home (including the KEPPT program “Keeping Every Person & Pet Together). Assist pet owners with requests for supplies such as food, litter, veterinary services, pet deposits etc. to prevent owner surrenders. Provide recommendations and referrals to both internal and external programs or organizations in an effort to assist pet owners. Advise the public on how to report a lost or found animal, and give direction as to next steps needed to help reunite animals and owners. Enter and maintain detailed records of all interactions (phone, email, text) into Chameleon software (and other software as required). Accurately enter and/or confirm personal information and animal information for all interactions/contacts into Acuity and Chameleon. Review and make contact with pet owners who submit requests online for an owner surrender appointment. Accurately schedule appointments for owner surrender appointments and found animal drop-offs by phone, email, or text using Acuity. Wear company uniform shirts and otherwise dress appropriately and professionally to project a positive image to the public, following the current TAF Uniform Policy each day. Contribute to the efficiency and effectiveness of the organization's service to its customers by offering suggestions and participating as an active member of a work team. Other duties as assigned Education and Experience Requirements: Equivalent to a High School diploma. One (1) year of customer service experience. One (1) year of clerical or administrative experience. License & Certification Requirements: None Required Knowledge and Skills: Knowledge of: Principles and practices of customer service. Basic practices of reviewing person and animal documents for completeness and accuracy. Standard office practices and procedures, including filing and the operation of standard office equipment. Record keeping principles and practices; basic computer applications related to the work. Techniques for dealing effectively and professionally with co-workers and the public, in person, over email, text, and over the telephone. MS Word, MS Excel, Google Chrome, Chameleon, Google Apps, scheduling software, and other basic computer related skills. Correct business English, including spelling, grammar and punctuation. This position may require proficiency in speaking Spanish, as well as English. Proficiency in Spanish is preferred. Skill in: Customer service and telephone etiquette in a high volume setting. Working well under pressure in a very fast paced, stressful environment, while maintaining a calm, helpful, professional manner. Projecting a positive, upbeat and personable demeanor. Attention to detail and multitasking. Gathering and compiling information; preparing accurate reports and summaries. Dealing tactfully and effectively with staff, volunteers and the general public. Understanding and following oral and written directions. Use of business software and associated computer hardware. Communicating effectively in oral and written forms. Working without close supervision in standard work situations. Contributing effectively to the accomplishment of team or work unit goals, objectives and activities. Communicating, relating and interacting with a variety of individuals from various socioeconomic, ethnic and cultural backgrounds, in person and over the telephone, often where relations may be confrontational or strained. Working Conditions and Physical Effort: Physical ability and mobility to work in a typical office environment. Strength to lift and/or move materials weighing up to 10 pounds frequently, 25 pounds occasionally. Vision to read printed materials. Stamina to sit and work with a computer for an extended period of time. Hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Team Members are continuously exposed to animals, animal waste, pet dander, peanut butter, cleaning chemicals, high noise and potentially hazardous conditions, including the risk of animal bites and occasional work outdoors for extended periods of time while exposed to cold and extremely hot temperatures. All team members work in a culture of continuous improvement and are expected to support our mission. Team members must be able to clearly articulate our goals, actively participate in outstanding customer service, and accept responsibility for maintaining our culture of philanthropy. This job description is intended to describe the general nature and level of work expected of this position. This description is not intended to be construed as an exhaustive listing or description of all responsibilities, duties and skills required of incumbents in the job. I have read and understand the above to be a general description of the duties, physical demands and occupational exposures of the position for which I am being hired.

Description: It is the primary responsibility of the Call Center Representative to provide excellent customer service and create a safe and friendly environment for employees and guests by answering all inbound calls with a pleasant understandable tone and promoting goods and services. All duties are to be performed in accordance with departmental and property policies, practices, and procedures. Top 5 Specific Job Functions: Answer phones and assist customers in making, altering, or canceling reservations. Complete reservation forms, input cancellations, reservations and modifications. Search for missing reservations. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Other Specific Job Functions: Accommodate and document special requests. Assist with input of rooming lists, as needed. Process various reports. Respond to emails with reservation information, confirmations, and additional details. Advise customers regarding ongoing promotions or available upgrades that may enhance their experience. Answer property questions; provide accurate information regarding rooms, restaurants, casino events, promotions and directions. Accurately record customer information and charge credit cards upon successful reservations. Answer incoming calls and direct to proper extension/room. Contact Hotel administrative team by proper system or cell phone. Refer guests to alternative dates when Hotel is sold out. Operate Hotel computer systems to access information for guests. Be able to execute emergency procedures of the Hotel. Anticipate potential issues and problems and engage proactively to avoid them Resolve guest problems quickly, efficiently and courteously Assist in keeping the Call Center/PBX department neat and all equipment in working order. Inform Manager and/or Supervisor of any problems that may occur and ensure guest problems/complaints are resolved in a prompt, courteous and efficient manner. Must perform courteous and friendly service to all staff and guests and be able to speak in a pleasant, quiet and understandable tone of voice. Perform related work as requested. Meet the demands of a fast-paced environment by using good judgement and the ability to multitask. Input maintenance work orders for engineering team via Alice. Assist with setting wake up calls for guests. Promote Royal Rewards enrollment and benefits to guests. Assist Casino Hosts in booking and/or changing casino reservations and evaluating casino players based on their casino play. This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all the details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department. Requirements: MINIMUM QUALIFICATIONS: Excellent interpersonal, customer service, communication skills. Ability to work inside and continuously maneuver around PBX area for periods of up to four hours at a time. Ability to respond calmly in busy situations. Must have good manual dexterity to be able to type, grab, grip, pull, hold, tear, sort, reach, and file appropriate paperwork. Must be able to tolerate areas containing secondary smoke. Bend, stoop, crouch, crawl, reach, kneel, twist and grip items. Sit, and and walk for long periods of time. Maneuver up and down stairs. Respond to visual and aural clues. Must be able to work in an environment with a high noise level. Must be able to work at a fast-paced and in stressful situations. Required: Must be able to communicate effectively in English, in both written and oral forms. High school diploma and or GED Ability to obtain and maintain Gaming License and Alcohol Awareness Card At least six months guest service experience At least six months experience handling multi-line phones Previous experience with LMS and PC software programs (MS Word, Excel) Professional appearance and demeanor Ability to work varied shifts, including weekends and holidays Ability to: perform job functions with attention to detail, speed, and accuracy prioritize and organize be a clear thinker, remaining calm and resolving problems using good judgment follow directions thoroughly multi task in various situations understand guest service needs work cohesively with co-workers as part of a team work with minimal supervision maintain confidentiality of guest information and pertinent hotel data Plaza is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Plaza will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

CALL CENTER FOR MARKET RESEARCH & DATA COLLECTION - NO SELLING INVOLVED. Precision Opinion is a leading market research company collecting data by phone for a variety of state and federal studies! We've Moved! We are in Central Las Vegas in a newly renovated State of the Art Call Center. After completing training, you will earn $14 an hour for non-federal health care and political studies after completing a short paid training. No experience necessary and we pay for training! We offer: Flexible Shifts Available from 9 AM - 9 PM Free Coffee and Espresso Bar Paid every Friday Easy work in clean and vibrant environment No selling involved Openings available for Bi-Lingual Spanish - English Public transportation access nearby Qualifications: Ability to read and speak clearly over the phone Proof of eligibility to work in the United States - two forms of ID. Must be at least 18 years of age

Job Description Job Type: Full-Time. Monday - Friday (no nights or weekends) Experience Level: Mid-Level Specialty: Orthopedics About Us: Orthopaedic Institute of Henderson is a well-established, private orthopedic practice with the highest rated online reviews of any orthopedic group in the valley (4.9 stars out of 5). We are committed to providing exceptional care. Our dedicated team of surgeons and healthcare professionals works collaboratively to improve the health and mobility of our patients. We are currently seeking an experienced Orthopedic Front Desk/Call Center / New Referral Specialist to join our growing team. As our Front Desk / Call Center / New Referral Specialist, you will be responsible for handling a high volume of incoming calls, scheduling appointments, and completing front desk operations. You will be the voice and face of our clinic, ensuring every patient receives prompt, courteous, and compassionate service. Key Responsibilities: Professionally greet and assist patients and callers with warmth and empathy Manage a high volume of incoming calls, voicemails, and patient callbacks Schedule new patient appointments, reschedule or cancel follow-up visits, and manage physician schedule changes Create and update patient records and accounts accurately Maintain a clean, welcoming, and organized reception area Perform general front desk duties as assigned What We're Looking For: Genuine compassion and empathy for patients Ability to multi-task and stay organized in a fast-paced environment Excellent verbal and written communication skills High attention to detail with strong analytical and time management skills Team player with a positive attitude and willingness to collaborate High degree of professionalism, discretion, and good judgment Reliable and punctual work ethic Qualifications: Dependable and punctual High school diploma or equivalent required Proficiency with Microsoft Office (Outlook, Word, Excel) Strong data entry and computer skills Prior experience in orthopaedics or with practice management software is a plus Understanding of basic insurance types, referral and prior authorization requirements Bilingual (Spanish) is a plus Schedule & Benefits: Full-time | Monday - Friday, 8:00 AM - 5:00 PM Competitive benefits including: Retirement plan Health insurance included for qualifying employees Paid time off (PTO) Paid holidays If you are friendly, dependable, and passionate about delivering excellent patient care, we encourage you to apply and become part of our dedicated team at the Orthopaedic Institute of Henderson.