Call center agent jobs in Peabody, MA

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at stores within a 10-mile radius of store # 705664, located at: 151 Endicott Street, Danvers, MA 01923, store # 705452, located at: 900 Broadway, Saugus, MA 01906, and store # 705459, located at: 7 Traders Way, Salem, MA 01970. At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment Ability to read, write, comprehend, and communicate in more than one language Ability to read, write, comprehend, and communicate in Spanish #SHWSales

Customer Service temporary to hire located on North Shore. Taking orders via phone, fax and emails. Entering orders into manufacturing database. Experience with quoting and expediting orders in a fast paced environment. Proficient in RFQs, RFPs, and contract reviews. Coordinate with internal departments (engineering, production, logistics) ensure timely fulfillment of orders. Strong communication skills. Experience with Microsoft office Suite and ERP systems. 2 to 5 years customer service experience. Manufacturing environment a plus.

As the Customer Service Representative, you will manage daily client deliverables for one or more accounts, ensuring exceptional customer satisfaction and efficient resolution of issues. Working in a high-volume call center environment, you will process orders, address inquiries, and build strong professional relationships with customers and internal teams. This role demands excellent problem-solving skills and the ability to capture and escalate customer requirements effectively. Essential Duties and Responsibilities: Process sales orders, RGAs, and credits in a high-volume call center, ensuring accurate methods and procedures are followed. Resolve product shortages and complaints, offering professional alternative solutions when necessary. Investigate, verify, and release order holds related to credit issues, pricing discrepancies, shipping concerns, and part identification problems. Coordinate communication between customers and manufacturing/shipping departments to ensure timely order fulfillment. Build and maintain professional relationships with internal and external customers. Collaborate with the Technical Support team to resolve customer-reported issues. Manage new and existing customer accounts as identified in the database. Qualifications: High School Diploma or equivalent. 3+ years of experience in a high-volume customer service environment. Experience with order entry and expediting orders. Experience with SAP S/4 Hana Excellent verbal and written communication skills. Strong customer service skills and ability to handle stressful situations tactfully. Detail-oriented with a high degree of accuracy. Ability to work well in a team environment. Basic proficiency in Microsoft Excel, Word, and PowerPoint. POST-OFFER BACKGROUND CHECK IS REQUIRED. Digital Prospectors is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Digital Prospectors affirms the right of all individuals to equal opportunity and prohibits any form of discrimination or harassment. Come see why DPC has achieved: 4.9/5 Star Glassdoor rating and the only staffing company (< 1000 employees) to be voted in the national Top 10 ‘Employee's Choice - Best Places to Work' by Glassdoor. Voted ‘Best Staffing Firm to Temp/Contract For' seven times by Staffing Industry Analysts as well as a ‘Best Company to Work For' by Forbes, Fortune and Inc. magazine. As you are applying, please join us in fostering diversity, equity, and inclusion by completing the Invitation to Self-Identify form today! ******************* Job #18110

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this position, you'll drive sales by engaging customers and bringing brands to life by providing live events and sampling to consumers where they live and shop. What we offer: Competitive wages; $16.50 per hour Growth opportunities abound - We promote from within No prior experience is required as we provide training and team support to help you succeed Additional hours may be available upon request We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks Now, about you: Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner Are 18 years or older Available to work 2-3 shifts per week, including weekends Can lift up to 50 lbs. on a regular basis and stand for up to 6 hours Perform job duties with a safety-first mentality in a retail environment Are comfortable preparing, cooking, and cleaning work area and equipment Have reliable transportation to and from work location Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members Are a motivated self-starter with a strong bias for action and results Work independently, but also possess successful team building skills Have the ability to perform job duties with a safety-first mentality in a retail environment If this sounds like you, we can't wait to learn more about you. Apply Now!

Job Details Leominster - Leominster, MA Full Time Customer ServiceDescription CUSTOMER SERVICE REPRESENTATIVE DEPARTMENT: CUSTOMER SERVICE JOB TYPE: FULL-TIME, NON-EXEMPT FUNCTION Provide excellent customer service support both externally and internally in conjunction with corporate and customer expectations. RESPONSIBILITITES Provides phenomenal customer service support to both our external dealers as well as internally between departments in the company Manages all assigned projects/orders to ensure that all details are in correct & follows to completion Quickly resolves problems by listening to the customers. Understanding their complaint; determining the root cause of the problem; communicating and expediting the best solution to resolve the problem. Understands AIS' sales, purchasing, manufacturing and computer system as it pertains to customer satisfaction. Work closely with our Sales team to make dealer relationships successful Follow up with customers on acknowledgement sign-offs Actively performs follow up activities within their assigned territory. Meets and/or exceeds mutually agreed upon goals and objectives. Adheres to established company policies and procedures. Assumes additional responsibilities as requested. EDUCATION/EXPERIENCE Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to: Possession of a high school degree or associates degree from and accredited college or university and, Two or more years of work experience of similar duties as described above. KNOWLEDGE Strong computer skills, MS Office - Excel, Word, PowerPoint, HRIS Strong analytical and problem-solving skills Excellent interpersonal, negotiation, and conflict resolution skills. Excellent organizational skills and attention to detail. Demonstrated high level of integrity and business ethics. Demonstrated high personal performance standards with desire and ability to continuously learn and achieve results (i.e., holding oneself accountable for results). Ability to work in fast-paced, rapidly changing environment at all levels of organization. Ability to effectively use office automation, communication, software, and tools used in AIS office environment. Strong understanding of Customer Service Role within a manufacturing industry. Performs other duties as assigned. At AIS, we have a strong set of values that guide our business and help us align with our customers. We listen to our Customers. We rely on our Employees. We honor Integrity. We embrace Continuous Learning. We lead with Design. We create Value. We work to make the World better. EEO/AA Statement As an EEO/AA employer, AIS will not discriminate in its employment practices due to an applicant's race, color, sex, pregnancy, national origin, ancestry, citizenship, sexual orientation, gender identity or expression, protected genetic information, age, disability, marital status, veteran status, religion, height, weight, other protected group status, or any other basis protected by the laws where we employ people. This organization participates in E-Verify Employment Eligibility Verification. AIS is a Federal Contractor and required to comply with Executive Order 14042. This means that all employees of AIS must (a) be vaccinated, (b) have a medical exemption, or (c) have a religious, moral or ethical exemption that meets EEOC requirements. As a condition of employment, you must meet one of these three requirements at the time of hire or within 60 days of your initial employment date. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Job DescriptionSalary: $21/HR + Bonuses Time Proof USA was founded by some of the home remodeling industrys most respected leaders. We have quickly become Americas fastest-growing home improvement companyproviding roofing solutions to homeowners across the country. Our rapid growth is driven by one mission: to deliver uncompromising quality, dependable service, and lasting peace of mind to every customer we serve. As aCall Center Representativeyoullbe the voice of Timeproof USA, connecting with homeowners over the phone and introducing them to our premium roofing solutions.Youllcreate interest, educate customers on how our products protect and enhance their homes, and schedule qualified appointments for our Sales Representatives no hard selling, just genuineconversationsand strong connections! WhatYoullDo Make outbound callsto homeowners through warm leads no cold calling from scratch! Answer inbound callsto address customer inquiries and deliver exceptional customer service Educate prospectsby conducting brief, over the phone product demonstrations on TimeProofsroofing services no pressure selling. Qualify interested homeownersand schedule follow-up appointments for our Sales Representatives. Meet and exceed daily/weekly KPIs -dials per hour, appointments set, conversion rates,etc Overcome objectionsand guide homeowners through the benefits of residential roofing projects Whats In It for You $21hr +bonuses Top performers earn $25hr$35hr after bonuses Full Benefits Package ---Medical, Dental, Vision,401kand PTO Paidtrainingand mentorship from industry-leading experts Growth opportunities advance to Senior Caller, Team Lead, Call Center Manager, or Regional Director positions High-energy, supportive team culturebuilt on integrity, recognition, and fun Flexible full time AND part time opportunities: 8am-5pm with rotating weekends (Full Time) 11am-7pm with rotating weekends (Full Time) 8am-12 noon with rotating weekends (Part Time) 3pm-7pm with rotating weekends (Part Time) What It Takes to Succeed Strong communicationskills clear, upbeat, and confident on the phone. Resilient and positive attitude you can handle objections and keep your energy high. Basic computer literacy comfortable navigating CRMs, phone systems, scripts, and Microsoft office applications Ability tosubmitto and pass aBackground Check Ability to adapt and thrivein a high call volume environment About Us: TimeProofUSAis redefining the future of roofing. With fire-safe materials, sustainable technology, and a leadership team backed by decades of success in home remodeling,werebuilding smarter, safer homes that stand the test of time. Our core values People First, Innovation, Customer Obsession, Integrity & Craftsmanship, and Profit Fuels Our Futurearentjust words on a wall. They drive how we build, lead, and win together.

Winner of the Best and Brightest Companies to Work for in Boston and in the Nation by the National Association for Business Resources (NABR) for the third consecutive year. Join Our Dynamic Team and Make a Meaningful Impact! Are you a compassionate individual with a passion for helping others in need? Do you believe in the power of advocacy and want to transform lives in your community? If so, we have an exciting opportunity for you! At HFI, we are relentless advocates for individuals, their families, and our communities. We specialize in providing access to government sponsored benefits, income, and services for low-income and disabled individuals. We consider it our calling and life's work to improve their quality of life, and we're honored to do so. What You'll Do Participate in inbound/outbound call center operations to interview and screen members via phone to determine potential eligibility for entitlement programs. Educate members and their family on applicable Medicare programs and the importance of applying for the programs. Identify appropriate Medicare entitlement programs for members and facilitate enrollment if applicable. What We're Looking For Strong Communicator: Able to clearly articulate value, actively listen, and adapt messaging to different audiences. Resilient & Persistent: Handles rejection well and remains motivated to achieve goals despite objections. Persuasive & Solution: Oriented - Identifies pain points and positions solutions that meet member needs. Highly Organized & Efficient: Manages multiple leads, follows up consistently, and tracks progress in CRM systems. Minimum Qualifications Associate degree or equivalent work experience. 2+ years of call center experience handling high call volumes. Strong computer skills, including MS Office and web-based applications. Bilingual candidates (Spanish, Portuguese, Vietnamese, Chinese, Russian) are highly encouraged to apply. Work Schedule: Full-Time Hours (40 hrs./week) Monday - Friday. Variable Shifts: 11 am -7 pm or 12-8 pm. Why Join Us Make a Difference: Your work will directly impact the lives of low-income and disabled individuals, improving their access to vital benefits and services. Collaborative Environment: Work with a supportive team dedicated to the same cause and share your ideas to create positive change. Equal Opportunity: We value diversity and foster an inclusive work environment. Professional Growth: We encourage personal and professional development and provide opportunities for advancement within the organization. Competitive Compensation: Enjoy a competitive salary package with benefits. Flexible work options: Remote or Hybrid. At this time, HFI will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). Our Massachusetts based starting salary for this role ranges from $45K - $47K annually. The salary range does not reflect total compensation which includes base salary, benefits and other options. EEO Statement HFI is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. HFI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. HFI will not tolerate discrimination or harassment based on any of these characteristics. HFI encourages applicants of all ages.

Department Center Staff Employment Type Part Time Location North Suburban YMCA Workplace type Onsite Compensation $16.00 / hour Reporting To Ali Miller Key Responsibilities Skills, Knowledge and Expertise Benefits About YMCA of Greater Boston The YMCA of Greater Boston is the largest social services provider in Massachusetts. Through our network of facilities and program sites, the YMCA provides health and wellness programming, child care, summer camp, youth sports, and teen leadership programs, as well as work-force development and community outreach. The YMCA of Greater Boston is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, or veteran's status.

GUARDIAN ANGEL SENIOR SERVICES is looking for a compassionate Caregiver to join our team in the multiple locations for both shorter & longer hours. The Caregiver is responsible for the physical care and emotional support to our clients with the difficulty to take care of themselves due to illness, injury, surgery, or disability. The candidate must be able to care for our clients and their property with dignity, patience, compassion, and respect. The caregiver should remain empathetic to the clients at all times. Monday-Friday 40hours a week No Weekends-Non exempt JOB RESPONSIBILITIES: Light Housekeeping which includes Vacuuming, emptying trash, changing bed linens. Laundry Accompany clients to appointments or any socially engaged activities as a part of companionship duties. Reminding & assisting the clients with pre-dosed medications. Prepare meals by taking care of all precautions & dietary restriction Grocery shopping and running errands as per requirements. Transportation when need or assigned Helping with personal hygiene care like dressing/undressing; showering, feeding etc. Act quickly & responsibly during emergencies Requirements: High school diploma preferred. HHA Certificate or CNA Required Safe driving record with reliable transportation and car insurance Must be able to pass background check Excellent communication and organizational skills Ability to work independently with little to no supervision BENEFITS: Sign-On Bonuses $24/hr Flexible Schedule 401K Referral Bonus Health Benefits Daily Pay Employee Discount up to 60% Discount Rate at the Y near you Apply Now Submit your resume now for consideration or give our office a call at ************ GUARDIAN ANGEL SENIOR SERVICES was created with a vison & mission so that they could make a difference in the lives of seniors maintaining their dignity by hiring individuals who have the heart of a caregiver, a passion for this field, and a commitment to the clients Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary GENERAL SUMMARY/ OVERVIEW STATEMENT: As a member of the Room Service team, the individual will be tasked to assist and deliver in a pleasant, friendly and timely manner patient specific high-quality food and exemplary service to patients, guests, and staff. This position requires working with and assisting other members of the Room Service team and Hospital staff to ensure that all patients receive prescribed foods, and guests and staff receive requested food following Federal, State, Local and hospital sanitation and safety procedures. As outlined in the Food Service Department's HAACP program. PRINCIPAL DUTIES AND RESPONSIBILITIES: 1. Act as a liaison to food service for the patient, family and staff. Tasks as liaison: explaining the meal selection process; assist menu selection of patients according to prescribed diet order. To assure patients fed within 45 minutes of ordering the meal. 2. To communicate on the telephone in an efficient, pleasant and respectful manner, even during periods of high call volume, in order to assist patients and guests with their meal service selections. At peak time, a call center operator answers the phone and immediately enters a complete order into the Computrition system. A call center operator's average call time will range between 1 1/2 - 2 minutes. 3. To review therapeutic diet orders and modify the patient's order to meet the diet order parameters while attempting to honor the patient's request and be aesthetically pleasing. 4. To speak with the patient, family member(s) or nurse to explain needed modifications regarding meal orders. To communicate changes and if possible find a satisfactory substitution. To assure a nutritionally balanced meal that meets the dietary restrictions of the patient's diet order. 5. Communicate on the phone or in person to patients, staff, and guests according to department scripting policy and procedures. 6. To communicate patient diet order issues to the Call Center Operator Lead, Diet Tech or clinical dietitian when policy mandates. 7. Identify patients who are not able to place an order via telephone or who have not ordered their meal. Interact with patient family and nursing to enter a complete order in Computrition. Facilitates the meal service or communicate via Computrition the reason for refusal. 8. Acts upon patient, family, or staff meal service requests. These requests may include contacting and following through with the clinical dietitian regarding diet order issues or supplement changes, or room service team members to resolve meal service issues or handle special requests. When necessary escalating requests to management 9. Manage patient nourishment, supplement and tube-feeding delivery. 10. Proficient using the Computrition according department policy and procedures and maintains accurate and updated patient information via the electronic diet office system. 11. Manages difficult or emotional situations and responds promptly topatient needs. 12. Pickup diet order sheets from nursing stations and receive verbal diet order changes. Adhere to department policy and procedures when receiving a verbal diet order. 13. For administrative and tracking purposes, monitor, collect and/or record operation specific data. 14. Assist in orientation and on-the-job training of new Call Center Operators and Dietetic Interns. 15.Read hospital email periodically throughout the day to remain up to date on patient and policy and procedures information. Use hospital work stations and email according to hospital policies and procedures. 16. Perform duties of the Call Center Operator I when necessary. 17. May participate in tray delivery and pickup. 18. Adhere to departmental and hospital policies and procedures and other foodservice regulations at all time. 19. Participate in and monitor, according to preset criteria, sanitation and safety procedures - including HACCP program. 20. Perform all other duties as assigned Qualifications 1. Knowledge of specialized diets and menus 2. The position requires the ability to read, write, speak and communicate in English, to follow and give oral and written instructions, to be able to communicate with patients, hospital personnel, and co-workers. This level is normally acquired through completion of a high school education. 3. Customer service and/or call center experience required 4. Healthcare setting experience strongly preferred 5. Knowledge of the food and restaurant regulations set by the federal, Massachusetts and Boston City Health Codes and Joint Commission on the ccreditation of Hospitals. 6. Must have computer skills and basic mathematics knowledge SKILLS/ ABILITIES/ COMPETENCIES REQUIRED: 1. Must be pleasant and friendly, flexible, hard-worker, and work well with others. 2. Must have good hand-eye coordination, good manual dexterity and a good attention span. 3. Must have good attention to detail and problem-solving skills 4. Must have the ability to communicate well in order to discuss semi-complex and involved information with other employees, staff members, patients or general public in a sensitive manner. 5. Must be able to maintain confidentiality of patient information obtained through the hospital computer system and employee information obtained from employee files. 6. Must be able to adhere and enforce new or updated policies and procedures. 7. Registered Diet Technician credentials a plus. 9. Ability to read, write, and speak another language is a plus. 8. Must be able to talk on the telephone to patients, guests, and staff in a pleasant, respectful manner. 9. Must be able to multi-task and handle pressure particularly associated with time constraints due to delivery requirements. 10. Knowledge of computerized diet order systems, Windows, Outlook, Word and Excel spreadsheet. WORKING CONDITIONS: 1. Fast paced busy call center environment with close-set cubicles. 2. Possible on feet for part of the day (50%) and long periods of time sitting. 3. Involves occasional lifting of items up to 25 lbs., pushing and pulling food carts. 4. Works in heated and air-conditioned office, patient floors and kitchen. 5. Work involves occupational risks commensurate with work hazards and physical requirements, i.e., wet slippery floors, chemical solutions, handling hot water and soup (180-190 degrees), frequent bending and tray handling. 6. Consequence of errors ranges from no harm to serious harm such as incorrect trays to patients, injured employees and broken equipment. 7. Work involves rotating shifts as early as 6:00 AM to as late as 9:30 PM, required to work weekends and holidays. HOSPITAL WIDE RESPONSIBILITIES: Works within legal, regulatory, accreditation and ethical practice standards relevant to the position and as established by BWH/Partners; follows safe practices required for the position; complies with appropriate BWH and Partners policies and procedures; fulfills any training required by BWH and/or Partners, as appropriate; brings potential matters of non-compliance to the attention of the supervisor or other appropriate hospital staff. Additional Job Details (if applicable) Additional Job Description Remote Type Onsite Work Location 75 Francis Street Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Rotating (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Job DescriptionWe are seeking an enthusiastic and motivated individual to join our growing team. Call Center Representatives are responsible for learning and understanding the entire front-end process to ensure successful service for our customers. The Call Center Representative works in a fast-paced environment answering inbound calls and making outbound calls. May be responsible for obtaining, analyzing, and verifying the accuracy of information received by customers. Responsibilities Provide quick response times and quality support to our clients via available channels, such as chat, web form, email, phone, or social platform Work collaboratively in a team environment to help answer questions, share knowledge, and shadow/reverse shadow with new employees during their onboarding Help to maintain documentation, training resources, and internal knowledge materials Requirements Attentive - accurately follows directions Friendly - maintains a warm and caring demeanor Excellent communicator - communicates clearly and has proper phone etiquette Analytical - ability to critically review information and solve problems Efficient - effectively prioritizes multiple tasks Benefits Paid time off and paid holidays Medical, Dental, and Vision Health Benefits + an optional Flexible Health Spending Account (FSA) Life Insurance, Disability Insurance and more 403(b) Retirement Plan Employee Assistance Program and Legal services, as needed Lots of Merchant Discounts to improve your purchasing power! We are a Public Student Loan Forgiveness (PSLF) qualifier Range depends on experience. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Call Center Representative - Woburn, MA! Earn up to $60,000 to $80,000/yr! 8a-4p or 11a-7p Tuesday-Saturday Schedule! Join Rite Window, a proud division of Renuity Home, where opportunity and work-life balance thrive. Here, we believe that work should be enjoyable, mission-driven, and financially rewarding. Celebrating over 15 years as a top brand in the multi-billion-dollar exterior remodeling industry, we generate more than $40 million in annual revenue and are well positioned for explosive growth, backed by industry leader Renuity. At Rite Window, we live by our core values, which extend to personal joy, knowledge, value, and performance for the employees who proudly wear the Rite Window logo. The Role Hiring Immediately - As a full-time Call Center Representative, you'll play a crucial role in expanding our market reach while contributing to our current growth. You will empower potential customers seeking home renovations with exceptional experiences and compelling information. With our world-class training program to guide you, you will be at the forefront of representing the Rite Window brand directly with customers! Get ready to steer your journey toward a successful career with one of the fastest-growing home remodeling companies in the country! Does This Sound Like You? Personality: Confident, organized, dependable, empathetic, driven Track Record: Consistently exceed personal goals Thrive in team settings Build exceptional relationships effortlessly Naturally persuasive and skilled at assisting potential customers Incredibly organized and self-motivated, achieving ambitious KPIs Confident and outgoing-able to sell anything to anyone! Self-starter who excels without micromanagement If this resonates with you, then this opportunity is a perfect match! Read on for the responsibilities and qualifications and apply now-we're actively interviewing for just 5 available positions. Responsibilities Deliver engaging conversations on our products to potential customers, aiming to schedule FREE product estimates Collaborate with our sales teams to cultivate opportunities for customer growth Participate in weekly training sessions to enhance production and purpose Engage in team building and mentorship initiatives Qualifications Outgoing individual who thrives on human interaction Confident public speaker with persuasive communication skills Competitive spirit-set ambitious goals and break records! Self-motivated, disciplined, and focused on career advancement Tech-savvy, familiar with CRM tools Weekend availability required Individuals with experience in the following areas are encouraged to apply: Call Center Agent Appointment Setter Customer Service Representative Dispatch Coordinator Confirmations Specialist Customer Care Specialist What We Offer Once Hired Permanently through Rite Window Comprehensive medical, dental, life, and disability insurance tailored to you and your family's needs Paid parental leave Robust 401(k) retirement savings program Generous paid vacation and holidays Growth potential-qualify for advancement within 6 months! Continuous learning and development Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact ******************************. If you have a question regarding your application, please contact ****************** To access Renuity's Privacy Policy, please click here: Privacy Policy

191 US-44, Raynham, MA 02767 Reconditioning TechnicianEarn up to $35 per Hour! We Pay More for Experience!Wet Sanding and Buffing Experience a Plus! Walk-in Applicants are Welcome! Join a team thats driven by excellenceon the road and behind the scenes. Central Motors of Raynham and Norwood is seeking a hands-on, detail-oriented Reconditioning. We are looking for someone that takes pride in transforming vehicles to showroom-ready condition. Ready to drive your career forward? Apply today and become part of a team that values craftsmanship, creativity, and customer satisfaction. Why Central Motors? Multi-location strength: Serving Raynham and Norwood with top-tier inventory and service Customer-first culture: We prioritize people over transactions Growth mindset: Were always improving, and we invest in our team Supportive environment: Professional staff, modern facilities, and a collaborative spirit Reputation for excellence: A trusted name in the Boston area automotive scene We Offer: Up to $35 per hour we pay more for experience! Medical and Dental 401(k) Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Family-owned and operated Career advancement opportunities What Youll Do: As a Reconditioning Technician: Clean vehicles according to company standards or client specifications. Perform detailed inspections, thoroughly washing, buffing, and waxing exteriors, vacuuming, steaming, and deodorizing interiors. What Were Looking For: Experience in automotive detailing or reconditioning Strong attention to detail and time management Ability to work independently and as part of a fast-paced team Valid drivers license and clean driving record Please upload your resume.Completing the online assessment will grant you priority consideration! Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screening. We are an Equal Opportunity Employer . All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status. RequiredPreferredJob Industries Customer Service

At Crown Linen Service, Inc., we're more than a linen company. We're a trusted partner helping businesses look their best and run efficiently every single day. We're seeking a dynamic Customer Development Representative (CDR) to drive revenue growth within our established customer base. This is not an account management role, it's a growth role. You'll be in the field uncovering opportunities, deepening relationships, and expanding Crown Linen's footprint through upselling, cross-selling, and value-based solutions that make a real impact for our customers. What You'll Do Sales & Growth Focus Ride service routes and visit customer sites to uncover untapped opportunities within existing accounts. Identify and close upsell and cross-sell opportunities for additional products and value-add services. Develop strategies to grow "share of wallet," increase product placements, item mix, and service usage per account. Partner with sales and service leadership to develop customized customer-growth plans and closing strategies. Collaborate with production and service teams to ensure a smooth rollout of new business wins. Customer Engagement & Value Creation Build strong, trusted relationships with general managers, owners, and key decision-makers through consistent on-site presence. Present tailored solutions that save customers time, improve presentation, reduce linen loss, and enhance operational flow. Position Crown Linen as a strategic business partner, not just a vendor. Gather customer feedback and relay insights that drive innovation and service improvements. Sales Execution & Reporting Maintain a healthy pipeline of opportunities within assigned routes and accounts. Log all activity in the CRM, including visits, proposals, and closed business. Meet or exceed monthly and quarterly goals for incremental revenue growth. Provide weekly updates highlighting wins, opportunities, and competitive activity. What You'll Bring 2-5 years of sales experience - ideally in linen, uniform, foodservice, medical, or other route-based B2B industries. Proven record of success upselling, cross-selling, or expanding services within an existing customer base. Exceptional relationship-building and consultative selling skills. Strong communication and presentation abilities - comfortable in kitchens, offices, and boardrooms alike. Self-starter with a hunter's mindset and a passion for achieving measurable results. Valid driver's license and clean driving record. Proficiency with CRM systems, Microsoft Office, and route-management tools. How You'll Be Measured Incremental revenue growth (upsell/cross-sell) Product placement growth per account Share-of-wallet expansion Number of qualified opportunities identified and closed Customer visit frequency and engagement quality Why You'll Love It Here Competitive base salary ($60K) plus uncapped earning potential (up to $90K OTE). Opportunity to grow within a fast-paced, people-first company with a proud history of service excellence. Supportive leadership, extensive training, and the freedom to own your territory. The satisfaction of helping businesses across hospitality, healthcare, and industry succeed every day.

Job Details MSO SMN Peabody 1700 - Peabody, MA MSO Corporate 1000 - Stamford, CT; MSO MOSA 512 1400 - Middletown, CT; MSO OADC Poughkeepsie 1900 - Poughkeepsie, NY; MSO OAMNY Great Neck 1500 - Great Neck, NY; MSO ONS Greenwich 1210 - Greenwich, CT; MSO OSA Lowell 1600 - North Chelmsford, MA; MSO SMN Newburyport 1703 - Newburyport, MA High School or Equivalent $18. 85 - $23. 55 Hourly None DayDescription

Amergis Healthcare Staffing is partnered with a much-respected facility in Worcester, MA who is currently seeking a qualified Call Center Agent to assist them on a contractual basis. Call Center Agent Facility Type: Major Hospital Start: ASAP Duration: 13 weeks to start, likelihood of extension Hours: 40 hours per week, 3:00pm-11:30pm + Friday, Saturday, Sunday, Monday required. Willing to add another day to meet 40 hours Requirements: + Bachelor's degree required + Experience is required from a high-stress healthcare environment + COVID not required + Flu vaccine required by start date. Exemptions accepted Pay Rate: + $23/hr I hope to connect soon! If the job specifications don't match your preferences, please feel free to get in touch and share more about what you're looking for. Connor Keating | Allied Healthcare Recruiter Call or Text *********** | E-mail ******************** Benefits At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits: + Competitive pay & weekly paychecks + Health, dental, vision, and life insurance + 401(k) savings plan + Awards and recognition programs *Benefit eligibility is dependent on employment status. About Amergis Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions. Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Provide phone-based customer service to deposit customers of the bank. Identify opportunities to educate customers regarding additional services and delivery channels that add convenience for the customer. Identify opportunities to refer customers to sales partners for products and services that enhance the quality and convenience of the customer relationship. Primary Responsibilities: Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers: Professionally and efficiently answer incoming calls regarding the various categories of deposit accounts throughout the bank. Provide customers with requested information, answer questions, and resolve issues in a timely and efficient manner. Coordinate with internal resources regarding ongoing issues, and communicate to customers regarding status and eventual resolution. Identify opportunities to educate customers regarding services or products which would add convenience and enhance the banking relationship. Introduce alternatives for telephone inquiries to the bank including the VRU, mobile banking, internet banking, etc. Identify opportunities to refer customers to resources within the bank for additional products or services, and submit sales requests to notify business partners of sales opportunities. Maintain security of customer information and adhere to Avidia Bank policies in responding to telephone inquiries. Other Responsibilities: Perform related and unrelated duties as may be required. Requirements: High School diploma combined with two years of banking experience. Experience as a teller and customer service representative within a branch (account opening, sales and service to existing and prospective customers), or in a call center environment supporting general deposit account inquiries. Strong customer service, organizational, and communication skills. Demonstrated proficiency in telephone based customer service situations. Ability to prioritize tasks within defined responsibilities and apply bank and department policies and procedures. Knowledge of and familiarity in adhering to account opening procedures, regulations including CIP, etc. Experience utilizing banking core processing systems for account opening and maintenance. Proficiency with Microsoft Office (Word, Excel, PowerPoint, and Access). Avidia Bank is an Equal Opportunity Employer/Veterans/Disabled Member FDIC/DIF PM21 Compensation details: 21-22.5 Hourly Wage PI02dc87b8fa15-31181-38737408

Learn more about us here! (*********************************************************************** Do you want to advance racial and economic justice while tackling climate change? All In Energy, a nonprofit organization, was founded in the spring of 2018 with a mission to accelerate an inclusive clean energy economy. We work hand-in-hand with cities and local community organizations to connect communities of color, non-English speakers, and renters to energy-saving programs and affordable renewable energy, which help families save money, make their homes healthier, and combat climate change. We are also creating new pathways into clean energy jobs, increasing green career opportunities for people of color, multilingual individuals, and women. We're seeking a compassionate and detail-oriented, fully bilingual Customer Action Representative to help Spanish- and English-speaking residents in the Merrimack Valley navigate their way through Massachusetts' generous, but complicated energy efficiency programs. You must be fluent in verbal and written English and Spanish at a professional level. You will play a critical role in ensuring the residents we meet receive high-quality support to access programs that can save their families money and make their homes healthier and more comfortable. The Customer Action Representative will be the primary contact point in helping Merrimack Valley, Framingham, and Massachusetts families access energy efficiency and renewable energy programs. Responsibilities consist of supporting residents through every step of their home energy journey, in English and Spanish: Perform intake by phone and occasionally in-person through walk-ins at the Lawrence-based office. Conduct eligibility screenings for clients to help them better understand what programs are available to them. Assist in finding and scheduling contractors to complete required work, including an initial no-cost home energy assessment. Make occasional in-home visits to collect data necessary to assess opportunities for home electrification during, before, or after third-party home energy assessments Follow up with residents who have received energy assessments to help them understand recommendations and remove barriers to adding insulation to their homes. Collaborate with the supervisor to evaluate performance and customer satisfaction by analyzing customer call recordings. Assist clients with qualification and application support for rebates, incentives, and financing for their projects. Assist with invoicing for services rendered, ensuring accuracy and timeliness in billing procedures. Co-manage projects with partner organizations and vendors to give and receive updates for the clients. Maintain organized contact records and other data about partnerships and community members, as well as program successes and challenges. Solicit feedback from residents who have been through the program and ask for referrals from family, friends, and neighbors. Miscellaneous tasks associated with executing our programs, as needed. Required Qualifications: Bilingual professional fluency in English and Spanish, both written and spoken Passion for addressing global climate change, equitable clean energy access, or economic and environmental justice Ability and desire to speak with strangers on the phone or in person in English and Spanish, to ask them to take a no-cost action to save money and energy while helping reduce greenhouse gas emissions Demonstrate ability to creatively problem solve and overcome obstacles Ability to work independently and as a part of a small, nimble team Detail-oriented and able to keep tasks, records, and systems organized Preferred Qualifications: Experience communicating with the residents of low-income and/or majority-minority communities Sales, outreach, customer service, or organizing experience, e.g., retail, political canvassing, fundraising Experience working with key performance indicators (KPIs) Experience with phone banking, voter registration calls, or other phone-based outreach Experience with Customer Relationship Management (CRM) systems like Salesforce Basic knowledge of how homes use and lose energy Fluency also in Spanish and/or Khmer Hours, Benefits, Compensation Full-time (night and weekend availability preferred) $27.89/hour Flexible schedule, paid sick time, vacation time, retirement, and technology benefits Health, dental, and vision insurance Required attendance in the Lawrence office, occasional work from home is possible For a detailed list of benefits, go to bit.ly/AIEbenefits

Dependable Cleaners is seeking friendly Customer Service Representatives (CSR's) to join our organization. The right candidates have experience with cash handling, in person customer service and are good communicators. Our CSR's welcome our customers and complete accurate transactions in a pleasant manner allowing customers to recognize that we care about them and their garments. Full time and Part time positions available. We offer: $17.00+ an hour Health, Dental, Life and Short Term Disability Insurance and 401(k) Employee Recognition and Incentive Programs Training and potential for growth Employee discount Requirements for Customer Service Representatives Include: Prior experience working in a customer service role Good communication skills and enjoy working with clients Good attention to detail Basic computer skills Quick problem-solving ability Cash handling experience is a plus Flexible schedule including availability on Saturdays Please apply below or at any of our locations. Dependable Cleaners (**************************** a family owned and operated business since 1944, has served the South Shore area for over 70 years. We have 12 locations in the South Shore, Boston, and Watertown and offer pick up and delivery services for offices and residences. We pride ourselves in giving our customers the highest quality in clothing care. We are an award winning dry cleaner, including Best of Boston, Mayor of Boston's Greenovate Award, Best of South Shore Living, Family Business Association's Endurance Award and over 80 Readers Choice Awards. Dependable Cleaners exercises both green business practices and active community outreach programs. Follow us on Twitter: ******************************* Follow us on Facebook: *********************************** Check us out on YouTube: ******************************* "Dependable Cleaners is the best! Very reliable and everyone is friendly and helpful! I enjoy going to Dependable Cleaners because I always get a smile and superior service! Dependable Cleaners has excellent management. A++ Thank you!" * Joan K's customer review