Call Center Agent jobs in Port Orange, FL

Customer Service Representative Entry Level (Commute Required) We are committed to upholding the highest standards of excellence in every aspect of our business. From delivering exceptional client services to fostering a culture of continuous growth through team building and training, we dedicate ourselves to making a lasting and meaningful impact. We don't just aim to meet expectations-we aim to exceed them at every turn. Our Customer Service Representative will act as a liaison, provide product and services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best type of candidate is excited to help customers. We are looking for an entry level individual who is patient, empathetic, and passionately communicative. The right person loves to talk and understand the value of good communication skills. Problem-solving also should come naturally. The ideal CSR is confident at troubleshooting and investigate if they don't have enough information to answer customer questions or resolve complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction so that sales continue to soar. Customer Service Responsibilities list: Manage large amounts of in person customers Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Credentials Some customer support experience is recommended Over-achieving mentality Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school diploma This is an immediate hire role. Thank you for your time!

Customer Service Representative Entry Level (Commute Required) We are committed to upholding the highest standards of excellence in every aspect of our business. From delivering exceptional client services to fostering a culture of continuous growth through team building and training, we dedicate ourselves to making a lasting and meaningful impact. We don't just aim to meet expectations-we aim to exceed them at every turn. Our Customer Service Representative will act as a liaison, provide product and services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best type of candidate is excited to help customers. We are looking for an entry level individual who is patient, empathetic, and passionately communicative. The right person loves to talk and understand the value of good communication skills. Problem-solving also should come naturally. The ideal CSR is confident at troubleshooting and investigate if they don't have enough information to answer customer questions or resolve complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction so that sales continue to soar. Customer Service Responsibilities list: Manage large amounts of in person customers Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Credentials Some customer support experience is recommended Over-achieving mentality Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school diploma This is an immediate hire role. Thank you for your time!

Job Description Job Type: Full-Time/Part-Time Hours: 7:25 AM- 6:00 PM EST Salary: $15.50 About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., ECC (Energy Choice California), Synergy Solutions, TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 31 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year. Summary of Position: A Temorary in-office Customer Service Agent will take calls from patients and assist in scheduling and rescheduling Telehealth Consultations and or in-office visits. The calls can average 5 to 6 minutes, but can be 10 minutes in length or as needed. Many callers could be distressed and or emotional, so our agents must be willing to calm the callers and provide support through the scheduling process. Our ideal candidates are patient, professional, and communicative. Our most effective agents can put themselves in the patient’s shoes and assist as necessary. Our paid training program will equip you with the knowledge you need to assist patients, and our supervisors will support you every step of the way. This is a temporary role, but there is no end date. Job Duties / Responsibilities / Essential Functions: The primary role is to assist in scheduling or rescheduling of in-office or Telehealth consultations with providers. Be fully trained and maintain a complete understanding of the call handling processes, procedures, and call requirements Document all call activity accurately in the NextGen scheduling systems with complete and thorough notes. This is critical to ensure patients are scheduled properly and accurately. Identify the needs of the patient, clarify information, and provide accurate answers to the patient’s issues or concerns Attend team daily in-office meetings as scheduled via Zoom Attend customer training sessions in the office The requirement to diligently log into the UKG payroll system, Contact Center tools, and websites as required Required Knowledge /Skills / Abilities / Qualifications: Must possess excellent communication skills, especially in listening Have a high level of compassion for callers/patients and a desire to de-escalate distressed callers Must have good interpersonal skills to enable an easy conversation flow with customers at all times Have the skill to use keywords to show empathy and compassion for the patients Must learn and maintain knowledge of customer relationships or customer service practices Flexibility in role/job function changes and shifts to meet customer requests and demands Skilled at typing (intermediate level) and data capture and entry using proper grammar and correct spelling Must be able to multitask and manage time properly and effectively Must be able to adapt to different situations and individuals Ability to prioritize in the face of multiple tasks or assignments Being willing to work in the office is a must Ability to work as a team member with solid communication skills using group Chat and video conferencing technology Ability to take directions from leadership using Video Conference (Zoom) and a group Chat solution such as Matter Most Skilled at using group Chat and Video conferences to communicate with leadership for issue escalation Be willing to attend training and learn processes and procedures using video conference technology (Zoom) in person Willing and able to work 4–8-hour shifts using a computer with a keyboard, using two PC monitors, and a headset with a microphone to verbally communicate with patients Be dedicated to working the schedule provided with minimal absences Must be acceptable to have calls monitored and/or recorded, and understand that agent activity is closely monitored using call center technology to track productivity. Experience/Education: Must be 18 years or older A minimum of a high school diploma or GED English is a primary language, and bilingual in Spanish At least 1 year of work experience in a call center/customer service, medical scheduling environment is preferred Background checks up to 7 years past are mandated

You will be a key ambassador of the Wave Hotel experience, serving as the first point of contact for guests. In this well-rounded role, you will provide intuitive service while assisting with room reservations, food and beverage offerings, spa inquiries and insights into our surrounding area. You will confidently manage guest inquiries, ensure accurate booking details, and offer customized recommendations that reflect our distinctive lifestyle-driven brand. Your genuine enthusiasm and in-depth knowledge of our property will help create exceptional, seamless experiences from the very first interaction. At CoralTree Hospitality, we're committed to enriching your career and life experiences through unparalleled benefits that support your personal and professional growth. Joining the CoralTree team means gaining access to an exceptional benefits package designed with you in mind. Join us and discover a workplace where your contributions are valued and rewarded every day. Explore Freely: Immerse yourself in our Team Member Travel Program, where you'll enjoy complimentary and discounted stays at CoralTree Hospitality properties, allowing you to explore new destinations effortlessly. Share the Experience: Enjoy UNLIMITED Friends and Family discounted rates, creating unforgettable memories together. Comprehensive Health Coverage: Take charge of your well-being through our pre-tax flexible benefit plan, covering healthcare and dependent care expenses, tailored to your needs. Our comprehensive medical, dental, vision, life, and disability benefits, including pet insurance ensures peace of mind for you, your family, and your furry companions. Build for the Future: Plan for tomorrow with our 401(k) plan, complete with a company match, empowering you to build financial security. Support When You Need It: Navigate life's challenges with confidence through our Employee Assistance Program, providing support when you need it most. Enriched Lifestyle: Enjoy a balanced lifestyle with paid vacation, sick days, and holidays, giving you time to recharge and celebrate with loved ones. Exclusive Discounts: Access team member discounts from top industry brands in travel, entertainment, and retail, including Apple, Live Nation, Samsung, Hertz, and more, making every day a little more extraordinary. As a member of the Lake Nona Wave Hotel team, you'll also benefit from: Enhanced Wellness: Benefit from special rates at the Lake Nona Performance Club, enhancing your wellness journey. Culinary Delights: Indulge in discounts at Tavistock Group Restaurants, savoring culinary experiences at exceptional value. Complimentary, Convenience, and Comfort: Receive team member meals, uniforms, and parking, ensuring convenience and comfort during your workday. Responsibilities Professionally and warmly answer all incoming calls with enthusiasm and efficiency, in accordance with our service parameters and performance metrics, delivering exceptional service and creating positive, memorable experiences for guests and associates alike. Responding to guest inquiries via the hotel's text communication platform to ensure timely, personalized service across all channels. All tasks and guest interactions must be performed in alignment with Forbes, LQA, and AAA standards to ensure a consistent, elevated level of service that reflects the brand's commitment to excellence. Collaborate with various departments related to guest inquiries from Housekeeping, Food & Beverage outlets, Welcome Desk and Guest Relations Remain well-informed about the pool and recreation areas, including hours of operation, upcoming events, and current cabana or daybed offerings, to proactively assist guests, enhance their experience, and support upselling opportunities Engage guests to understand their dining preferences and assist with making reservations at the hotel's restaurant outlets, ensuring a personalized and memorable culinary experience. Upsell premium dining options, special events, or enhancements when applicable. Knowledge of all Food and Beverage outlets, hours, menu offerings and special events Answer guest inquiries about hotel services, facilities, and hours of operation. Knowledge about surrounding areas. Have knowledge of all guest room layouts, bed types, décor, room types the hotel offers. Book room reservations with a focus on maximizing revenue and supporting upselling opportunities to enhance the guest experience and overall profitability. Enter all reservation types onto each platform according to standard operating procedures. Communicate and work closely with the Sales Department relating group booking when applicable. Maintain accurate files and reports; must be well-organized and able to effectively monitor and manage the department inbox to ensure timely responses and follow-ups. Book and block rooms in accordance with hotel standards, including managing Group Rooming Lists and Booking Agreements when applicable. Handle all related reservations, including V.I.P. reservations, packages, and discounts/promotions. Performance will be evaluated based on call quality, with a strong emphasis on revenue generated from captured calls and effective conversion of inquiries into bookings. Participate in team meetings and contribute insights on trends, guest feedback, and opportunities to optimize revenue and enhance the guest experience. Send confirmations itinerary when needed on the appropriate platform Process advance deposits and utilize upsell strategies to capture all revenue parameters, enhancing guest planning and overall satisfaction. Anticipate guest needs and take proactive initiative to resolve concerns, turning challenges into opportunities to build loyalty; communicate effectively with relevant departments to ensure seamless service and uncover moments to discover and delight. Multi-task efficiently in a fast-paced environment while ensuring accuracy, attention to detail, and proper grammar in all guest communications and documentation. Serve as the primary point of contact by professionally answering and managing incoming internal and external calls, demonstrating strong verbal communication skills and ensuring clear, courteous, and effective interactions with guests and team members. Proactively identify guest preferences and recommend personalized spa experiences that enhance the overall stay and drive revenue. Ensure all spa-related communications are handled in a professional and service-oriented manner consistent with Forbes and LQA standards. Knowledgeable on spa hours of operations, policies and cancellation terms. Be well-versed in the spa reservation system to accurately create, modify, and cancel appointments while ensuring availability aligns with treatment timing and therapist scheduling. Maintain in-depth knowledge of all spa treatments, services, room and spa package offerings, and seasonal promotions to confidently guide guest inquiries and support upselling opportunities. Qualifications Qualifications: Previous experience passionately providing service to others. Excellent phone skills are needed. The best part of serving others is creating experiences for them that go beyond the expected. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing Must be available to work a flexible schedule based on operational needs, including AM/PM shifts, weekends, and holidays. High School Diploma; Hospitality, Business and Revenue Management Major Strong Customer Service and Sales Experience Excellent written and verbal communication skills Able to multitask handling incoming calls via phone, text message, emails, providing information. Desirable/Would Like: Previous Reservation/Front Office/Food & Beverage Experience in a luxury environment Bilingual in both English and Spanish; Additional Language is a plus Proficient in Microsoft Office and various hotel management systems Knowledge on Forbes, LQA, AAA Standards Prior experience with SynXis application, HMS, OpenTable Preferred Demonstrable problem solving and critical thinking skills Sales Techniques #LakeNonaWaveHotel #LI-Onsite

Job Description Bags, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities As a leading airline and luggage service provider across the nation, we are seeking energetic and outgoing candidates to join our Call Center family. The role of a Customer Service Representative is answer and handle high volume of phone calls in a polite and professional manner ranging from customer service questions to answering support questions from our many customers and subcontractors throughout the United States. This also includes answer inquiries and questions, handle complaints, troubleshoot problems and provide information for airline passengers who require their luggage to be delivered. The candidate will be self-motivated, have excellent customer service skills and have experience with working with computers. Our ideal candidate must have strong organizational skills, and be able to follow instructions & complete assignments and tasks in a timely manner. This is a team oriented, fast paced environment with a lot of hands on training, support and guidance. Field incoming requests from end users and customers via telephone, e-mail or other established support channels Document all relevant information including name, organization, contact information, asset details, nature of issue, troubleshooting steps taken and resolution. Utilize knowledgebase, FAQs, peers and all other available resources to aid in incident resolution to resolve customers’ issues effectively and efficiently. Create a positive customer service experience and build strong relationships through active listening, ensuring timely resolution or escalation, communicating promptly on progress and handling customers with a professional attitude Answer incoming technical requests, quickly analyze, test and resolve the calls Create requests using our ticketed tracking system to create and track progress of request Process requests that are created via email and communicate with end users Create a positive customer service experience and build strong relationships through active listening, ensuring timely resolution or escalation, communicating promptly on progress and handling customers with a professional attitude Answer incoming technical requests, quickly analyze, test and resolve the calls Create requests using our ticketed tracking system to create and track progress of request Monitor and manage orders following up on statuses and progress Communicate to end users and customers providing updates and statuses on their inquiries. Requires a patient and understanding individual who knows how to satisfy customers and maintain a cool demeanor Accurately enter data to ensure the orders are placed correctly. Collaborate with co-workers to ensure all orders are entered for the day. Ability to work independently and be able to work under pressure Utilize computer systems and multiple applications to manage orders Handling instances that involve customers who have been separated from their luggage Qualifications Exceptional written and verbal communication skills. Ability to work collaboratively in a team environment and support team decisions. Solid multi-tasking, prioritization and organizational skills. . Travel Industry experience is a plus Must be available to work holidays and weekends Must be available to work our evening shifts between 3 PM-11:30 PM & 4 PM – 12:30 AM Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee’s dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company’s business standards. For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management. Clean & well-maintained approved uniforms must be worn on shift Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. Salary Range: $16.00 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. ________________________________________ SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

Business Call Center Nurse Specialist Visa GC/Citizen Division Pharmaceutical Pay Negotiable Contract 6 Month Temp-to-Hire on performance Timings Mon - Fri between 12.30AM - 9.00PM Qualifications Provides telephonic professional nursing services in support of contracts to include: telephonic patient support and resource, data collector, referral source, and nurse educator to patients. Works under moderate supervision. Essential Duties and Responsibilities 1. Adheres to principles as stipulated by program specific contractual agreements and Accredo Health Service's practices which may include: · Patient Support: Make outbound phone calls to patients who have opted into a patient compliance program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries. · Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources to patients. · Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care. · Collect Data: Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes · Educator: Complete patient teaching in relation to the use of products 2. Participates in program specific customer meetings and training sessions. 3. Participates in program specific orientation meetings and demonstrates clinical competency on written tests. 4. Performs special projects and performs other duties as it pertains to specific contract performance. Other Job Functions · Performs other related duties as assigned or requested. Scope of Position Responsibilities · For Internal and External Relationships: Responsible for customer and patient interactions. · For Organization Influence : Limited - Works within the guidelines of a specific program. · Limits of Authority : Works under the authority level as assigned by manager, not to exceed manager limits. Reports to the company or division manager or director. Job Qualifications · Required Education and Experience: BA/BS degree; Registered Nursing program (RN) certification required. 4 years (or more) of hands-on nursing experience and direct patient care service required; Specialty Pharmacy experience preferred. Active, unrestricted Nursing license in the state of employment. · Knowledge and Abilities: Knowledge and experience in the areas of Neurology, Multiple sclerosis, Rheumatology, Dermatology, Pulmonology, Gastroenterology, Infectious Disease, Asthma, Oncology, or Pediatrics. Good phone etiquette and previous telephonic clinician work experience is preferred. Demonstrated ability to work cross-functionally to improve quality and service. Good interpersonal skills, problem solving skills. Demonstrated ability to multi-task, detail-oriented, and the ability to adapt in a dynamic fast paced work environment. License/Certifications · Ability to obtain and sustain Nursing license in required states including but not limited to: Indiana Additional Skills · Analyze data · Answer telephones · Develop/maintain networks on a broad cross section · Effective at group involvement · Handle multiple tasks · Compile data/statistics · Establish filing system · Input data into computer systems · Use computerized spreadsheets to conduct analysis · Problem solving · Research information · Strong communications-written and verbal · Time management · Effective interpersonal, negotiating and communication skills required. Computer Skills · Data entry · Visual concentration on computer screens · Multi-user computer systems · Personal Computer · Microsoft Office - Word, Excel, Microsoft Office Working Conditions/Physical Demands Normal office environment Lifting under 10 pounds Ability to travel for contract requirements If you are available and interested then please reply me with your “ Chronological Resume” and call me on ************** . Additional Information Thanks & Regards, Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W : ************ *************************

JOB TITLE: ACCOUNT RESOLUTION SPECIALIST DEPARTMENT: Collection Services JOB TYPE: Full-time SALARY: Starting rate of $17.00 per hour. May vary based on experience. Efficiently recover payments, negotiate plans, and resolve billing issues with precision. Join us for impactful work in financial recovery alongside our amazing team of collectors. BENEFITS: Health Insurance Life Insurance Accidental Death & Dismemberment Insurance Paid Time Off 11 Paid Holidays Flexible Spending Account Dental Insurance Vision Insurance 401(k) Savings with 6% company match Mission The mission of the United Solutions Company is to host quality products and services using the best of breed technology, with an emphasis on service and collaboration, to help our customers remain competitive and profitable. Job Summary As an Account Resolution Specialist I at United Solutions Company, you will play a pivotal role in our debt collection efforts, working diligently to resolve outstanding accounts on behalf of our clients. You will engage with debtors professionally and empathetically, seeking to find mutually agreeable solutions while adhering to industry regulations and ethical standards. Responsibilities: Initiate contact with debtors via phone calls, emails, texts, and letters to discuss overdue accounts and negotiate payment arrangements. Document all communication and interactions with debtors accurately and thoroughly in the client's system of record. Analyze debtors' financial situations to assess their ability to repay debts and develop appropriate repayment plans within the guidelines of the client. Negotiate settlements, payment extensions, and other arrangements within the scope of our clients' policies and regulatory requirements. Provide exceptional member service by addressing debtors' inquiries, concerns, and requests promptly and professionally. Have the communication skills to overcome common objections. Collaborate with internal departments and team members to resolve escalated issues and achieve collection targets. Stay informed about relevant laws, regulations, and industry best practices related to debt collection and consumer protection. Meet or exceed performance metrics, including collection quotas, call quality standards, and compliance measures. Qualifications: High school diploma or equivalent required; Associate's or Bachelor's degree in finance, business administration, or related field preferred. Previous experience in debt collection, customer service, or financial services is preferred. Strong communication and negotiation skills, with the ability to build rapport and influence others effectively. Detail-oriented and proficient in data entry and documentation. Ability to work independently and collaboratively in a fast-paced environment. Familiarity with consumer lending practices, debt collection laws, and regulatory compliance is a plus. Proficiency in using computer systems, MS Office Suite, and customer relationship management (CRM) software.

Full-time Description Are you a great communicator who thrives in a fast-paced environment? Are you looking for a company that values your skills and rewards hard work? At Universal Roof & Contracting, we're more than just a roofing company-we're a trusted partner in helping homeowners create safer, more beautiful homes. With over 32 years of industry leadership, a reputation for exceptional customer service, and recognition as Orlando's Best Roofing Contractor (2024), we take pride in our work and our people. Why Join Us? ? Competitive Pay: Our agents earn an average of $800+ per week! ? Work-Life Balance: Daytime hours (Shifts 9 AM-6 PM, guaranteed Sundays off) with a hybrid schedule after 90 days ? Growth Opportunities: We invest in training and career development ? Award-Winning Culture: Ranked #10 Best Workplace in Central Florida by the Orlando Sentinel ? Comprehensive Benefits: Health, dental, vision, and life insurance + Paid Time Off & Paid Holidays ? A Team That Feels Like Family: You may know us from our popular radio show, "In the House" on WDBO-we're a family-owned company with deep community roots What You'll Be Doing: Making outbound calls to follow up on homeowner inquiries Scheduling and confirming appointments for our Sales Estimators Answering inbound calls for customer service and marketing leads Providing exceptional customer service with professionalism and enthusiasm Handling an average of 150 calls per day Requirements ? 18+ years old with a high school diploma or equivalent ? 1+ years of customer service or sales experience (phone or in-person) ? Ability to type at least 30 WPM ? Strong communication skills and a passion for helping customers ? Reliable transportation to commute to the office for scheduled shifts ? Experience with inbound/outbound calls or collections (a plus!) Are you ready to be part of a winning team? Apply today and start your journey with Universal Roof & Contracting! **Must be willing to undergo a criminal background check** **This company participates in E-Verify** We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Salary Description $800 per week

Are you a people person with strong phone skills, a drive to succeed, and eager to earn more? Toyota of Orlando is looking for a bilingual, goal-driven Appointment Setter to join our dynamic team! The Appointment Setter supports our sales efforts by contacting prospective customers in a call center environment. Communication with prospective customers is exclusively through a high volume of telephone contacts with a goal to schedule appointments for our Sales team. This is your chance to join a top dealership and be rewarded for your hustle. With daily guaranteed pay, commission, and a $500 bonus, your success starts here. What We Offer : Daily guaranteed pay Full benefits package Competitive pay structure with top performers earning up to $100K/year Supportive leadership and team culture Ongoing training and development $500 Sign-On Bonus Job Responsibilities: Maintain a minimum standard of outbound calls to prospective customers Approach each call with a goal to transfer or set an appointment for customers to visit the dealership Answer sales calls and inquiries in a prompt and timely manner, and make any follow-up calls to unsold customers Adhere to lead management plan guidelines for each lead in your database Respond to internet leads and inquiries Accurately record interactions with each prospective customer in our database Other reasonable duties as may be requested Requirements: 1-2 years customer service experience in an outbound calling environment Outstanding written and verbal communication skills Prior phone experience, required Proficient in MS Office Ability to work evenings until 9:00 PM Ability to work weekends as business needs dictate Bilingual (English and Spanish) fluency is required for this position and must be demonstrated during the hiring process Competencies: Goal–oriented individual, driven to exceed personal and team goals Eager to earn more Exceptional communication and customer service skills exemplified to internal and external customers Effectively collaborate with fellow employees In return for your invaluable knowledge, skills, talent and ambition, Toyota of Orlando offers competitive salaries and benefits. Employment is contingent upon successful completion of a background investigation. Toyota of Orlando is proud to be an Equal Opportunity Employer.

Schedule: Full-Time | Monday-Friday | Business Hours Compensation: $20/hour Uncapped Performance Bonuses Comprehensive Benefits (after 90 days) About This Opportunity You've Led. You've Trained. Now You Want to Win Again - On the Phone. We're hiring experienced B2B outbound agents who know what it takes to qualify leads, engage decision-makers, and drive real results. If you've worked as a manager, supervisor, or trainer, but still love being on the phone and closing the gap between business need and service opportunity, this is the role for you. We're not dialing consumers. You'll be speaking directly with business owners and decision-makers at small and mid-sized companies - qualifying them for consulting services that actually move the needle for their operations. What Makes This Role Different Relationship building - Connect with successful business owners and decision-makers Professional development - Comprehensive paid training and ongoing support Hybrid flexibility - Earn the right to work from home 2 days per week Performance rewards - Uncapped commission potential based on successful appointments Why Our Top Performers Love This Role Clear Success Metrics: Know exactly what constitutes a qualified appointment Uncapped Earning Potential: Top performers earn $80K+ annually Work-Life Balance: Hybrid schedule with work-from-home opportunities Recognition Programs: Weekly spiffs, incentives, and performance bonuses What We're Looking For Essential Experience: 2+ years in B2B sales or business development Proven track record in goal-oriented, results-driven environments Experience with CRM systems (Salesforce preferred) Strong phone communication and relationship-building skills Ideal Background: Supervisory/management experience in any industry Some college education or equivalent business experience Entrepreneurial mindset with understanding of business operations Track record of exceeding targets in previous roles Personal Qualities: Naturally upbeat and engaging personality Resilient and persistent - able to handle rejection professionally Detail-oriented with excellent follow-through Independent self-starter who thrives with minimal supervision Professional demeanor when speaking with business executives Complete Benefits Package Health & Wellness: Medical, dental, and vision insurance Group life and accident insurance Financial Security: 401(k) retirement plan Weekly pay with direct deposit Performance-based bonuses and incentives Professional Development: Comprehensive paid training program Weekly team meetings and skill-building sessions Access to ongoing professional development resources Work-Life Balance: Monday-Thursday: 8:30 AM - 5:00 PM Friday: 8:30 AM - 4:00 PM Earn work-from-home privileges after successful training completion No nights or weekends required Apply Today Submit your resume along with a brief note about what makes you excited about connecting with business owners and helping them grow their companies. American Management Services is an equal opportunity employer committed to building a diverse and inclusive team.

Date posted: 07/11/2025 Requisition Number: 2025-57802 Business unit: Marketing Location: Maitland, Florida Areas of interest: Call Center, Outbound Telemarketing, Sales Position Type: Full Time STM204 Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. Ready to transform lives through technology? As a Outbound Sales Representative, you'll be the voice that connects families to Spectrum's essential services, including Internet, Mobile, TV, and Phone. Your role is crucial in expanding our customer base and enhancing their digital experience. By leveraging your persuasive communication skills and passion for technology, you'll not only meet but exceed sales targets, making a significant impact on our growth and community engagement. Join us and be part of a team that values your expertise and dedication! What our Outbound Sales Representatives Enjoy Most About the Role * Simplifying and Enhancing Customer Experience: Actively support efforts to make our services more accessible and user-friendly for customers. * Achieving Sales Goals: Consistently meet and exceed monthly sales quotas by adding new lines of service (PSUs) and upselling existing customers. * Building Customer Satisfaction: Handle all prospects with courtesy and professionalism, ensuring a high level of satisfaction in every interaction. * Product Expertise: Act as a knowledgeable product consultant, promoting and selling the value of Spectrum Residential products and services. * Efficient Follow-Up: Create and maintain a strong follow-up plan to increase efficiency and sales conversion rates, while ensuring database accuracy. Working Conditions * Normal office environment. Required Qualifications Education * High School Diploma, GED, or equivalent. Experience * 1+ year of call center and/or sales experience, empowering you to hit the ground running and drive results. Technical Skills * Proficiency in MS Office and related software applications. * Comfortable using a personal computer, telephone/dialer, headset, copier, fax, and calculator. Skills & Abilities * Clear, concise, and professional oral communication. * Strong listening and interpretation skills to understand and meet customer needs. * Consultative sales approach, including needs analysis, objection handling, and effective closing. * Judgement and initiative to make informed decisions. * Attention to detail and quick response to changing business needs. * Ability to prioritize and organize effectively, even under high volume. * Multitasking with job-specific software and office equipment. * Independent and collaborative work ethic. * Management of multiple prospects. * Bilingual Spanish required Preferred Qualifications * Knowledge of commercial internet, video, and data services. * Experience in a fast-paced, customer-focused environment. STM204 2025-57802 2025 Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture. Apply Now Email Job

Customer Service Representative Schedule: 4 hour shifts covering Monday - Friday ( no weekends) 6:30 AM - 10:00 AM 2:00 PM - 6:00 PM Company Overview: Our client has an exciting opportunity for a Customer Service Representative with Orange County Schools. Position Summary: The ideal candidate for the Customer Service Representative position will have a professional presentation and pleasant demeanor, and a minimum of 2 years working in a high-volume call environment. Job Responsibilities: · Answering inbound calls and directing them as needed · Taking payments · Explaining bills · Answering questions · Multitasking while on the phone Job Requirements: · A High School Diploma · Strong computer skills including Microsoft Office Suite. · 40~60 WPM typing speed · The candidate should also establish and maintain an effective working relationship with co-worker and represent the company professionally with a positive outlook. · Be a dedicated, Detail Oriented and Hardworking Individual as well as an outstanding team player with strong interpersonal skills. Sunshine Enterprise USA is an “Equal Opportunity Employer-Minorities, Females, Veterans and Disabled Persons”

Position Title: Call Center Sales and Service Representative Report to: Sales Manager Status: Part-time Location: Orlando FL As a Call Center Sales and Service Representative with British Swim School (Orlando) you are responsible for answering phones, meeting enrollment targets using ethical tactics, delivering exceptional customer service, processing customer requests, and answering customers' questions while making their experience personable and memorable. Knowledge, Skills and Abilities: ● Enthusiastic personality● Strong sales and customer service skills● Ability to maintain a positive attitude when speaking to customers● Ability to adhere to a schedule, follow policies and procedures of British Swim School ● Competent with phone systems and appropriate computer programs● Able to multi-task● Ability to fluently speak more than one language is a plus● Satisfactory completion of Jack Rabbit (POS and Scheduling) and Call Center Skyprep on-line training. Roles and Responsibilities ● Answer calls, manage online chat and respond to emails ● Research required information using available resources● Manage and resolve customer issues and complaints● Provide customers with product and service information● Accurately enter new customer information into system● Update existing customer information ● Process orders, forms and applications● Identify and escalate priority issues● Route calls to appropriate resource● Make follow up and outbound calls as needed to follow up on leads● Document all call information according to standard operating procedures ● Complete call logs ● Produce call reports Qualifications: ● Customer service and sales experience ● High School education or equivalent Compensation: $12.00 - $14.00 per hour Working at British Swim School is more than just a job; it's a chance to create a lasting impact that could change a child's life. As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It's a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water. While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach. We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the “Survival of the Littlest.” Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.

Currently recruiting for an upcoming training class to fill multiple call center sales roles. In this role, you will not actually be selling a product but you must be comfortable having sales oriented conversations with business customers in support of a major national brand. The job consists of telephone-based prospecting - cold calling - to small business owners and merchants. The hourly page for this role is $11 per hour plus commission ($300 per month at goal) and bonuses for attendance. This will be a 5-6 month temporary role with a strong chance for top performers to move into a permanent role after 90 days (plus a pay and commission increase). This is a Mon-Fri role with no weekends or night shifts. Qualifications Sales skills/comfort with having business to business conversations to achieve an objective Strong track record of attendance Strong typing/data entry skills (test will be administered prior to your interview) Additional Information All your information will be kept confidential according to EEO guidelines.

Positions in Winter Garden/Alafaya/Kissimmee Poinciana Call Center Specialist Under the supervision of the Clinical Management, the Call Center Specialist is responsible for customer service, registration, appointment scheduling and insurance verification. Typical duties include answering multi-line incoming customer calls, completing online registration, scheduling appointments and securing authorization for scheduled services. This position manages all incoming calls, front desk check-in, collecting copay's, COTA signatures, check-out processes, communication between providers and other staff. Screening calls to escalate to triage or management and communication with patients waiting on timeliness of providers. QUALIFICATIONS Ability to multi-task and manage multiple lines and issues at once, while maintaining a positive attitude and excellent customer service. Knowledge of third-party payers including federal, state and private health plans. Customer service experience in a health care setting. Experience with EMR, authorizations, managing multiple lines, collecting copay's, and completing Registrations. SPECIAL CONDITIONS Must be able to work various hours and locations based on business needs and be able to work overtime as required.

Job DescriptionResponsibilities: Call patients regarding their biopsy results Appropriately schedule the patient if follow up treatment/procedures are needed Complete tasks, intra-mails, appointments scheduled, pathology results, pharmacy prior authorizations, insurance authorizations for surgeries Receive incoming calls through our surgical phone line and appropriately assist the patient Answer telephone promptly and in a polite and professional manner Monitoring the pathology log, surgical days, mohs days and assigning your team tasks accordingly Work effectively and efficiently with your team Work as a team member Qualifications: Minimum one year of dermatology medical assistant experience Experience scheduling patients Experience calling patients regarding biopsy results Excellent verbal and written communication skills in a customer service environment Proficient in use of computers and software programs Ability to handle confidential and sensitive information Must be detailed oriented and able to handle multi-tasks Extremely outgoing with a good phone presence

You will be a key ambassador of the Wave Hotel experience, serving as the first point of contact for guests. In this well-rounded role, you will provide intuitive service while assisting with room reservations, food and beverage offerings, spa inquiries and insights into our surrounding area. You will confidently manage guest inquiries, ensure accurate booking details, and offer customized recommendations that reflect our distinctive lifestyle-driven brand. Your genuine enthusiasm and in-depth knowledge of our property will help create exceptional, seamless experiences from the very first interaction. At CoralTree Hospitality, we're committed to enriching your career and life experiences through unparalleled benefits that support your personal and professional growth. Joining the CoralTree team means gaining access to an exceptional benefits package designed with you in mind. Join us and discover a workplace where your contributions are valued and rewarded every day. Explore Freely: Immerse yourself in our Team Member Travel Program, where you'll enjoy complimentary and discounted stays at CoralTree Hospitality properties, allowing you to explore new destinations effortlessly. Share the Experience: Enjoy UNLIMITED Friends and Family discounted rates, creating unforgettable memories together. Comprehensive Health Coverage: Take charge of your well-being through our pre-tax flexible benefit plan, covering healthcare and dependent care expenses, tailored to your needs. Our comprehensive medical, dental, vision, life, and disability benefits, including pet insurance ensures peace of mind for you, your family, and your furry companions. Build for the Future: Plan for tomorrow with our 401(k) plan, complete with a company match, empowering you to build financial security. Support When You Need It: Navigate life's challenges with confidence through our Employee Assistance Program, providing support when you need it most. Enriched Lifestyle: Enjoy a balanced lifestyle with paid vacation, sick days, and holidays, giving you time to recharge and celebrate with loved ones. Exclusive Discounts: Access team member discounts from top industry brands in travel, entertainment, and retail, including Apple, Live Nation, Samsung, Hertz, and more, making every day a little more extraordinary. As a member of the Lake Nona Wave Hotel team, you'll also benefit from: Enhanced Wellness: Benefit from special rates at the Lake Nona Performance Club, enhancing your wellness journey. Culinary Delights: Indulge in discounts at Tavistock Group Restaurants, savoring culinary experiences at exceptional value. Complimentary, Convenience, and Comfort: Receive team member meals, uniforms, and parking, ensuring convenience and comfort during your workday. Responsibilities Professionally and warmly answer all incoming calls with enthusiasm and efficiency, in accordance with our service parameters and performance metrics, delivering exceptional service and creating positive, memorable experiences for guests and associates alike. Responding to guest inquiries via the hotel's text communication platform to ensure timely, personalized service across all channels. All tasks and guest interactions must be performed in alignment with Forbes, LQA, and AAA standards to ensure a consistent, elevated level of service that reflects the brand's commitment to excellence. Collaborate with various departments related to guest inquiries from Housekeeping, Food & Beverage outlets, Welcome Desk and Guest Relations Remain well-informed about the pool and recreation areas, including hours of operation, upcoming events, and current cabana or daybed offerings, to proactively assist guests, enhance their experience, and support upselling opportunities Engage guests to understand their dining preferences and assist with making reservations at the hotel's restaurant outlets, ensuring a personalized and memorable culinary experience. Upsell premium dining options, special events, or enhancements when applicable. Knowledge of all Food and Beverage outlets, hours, menu offerings and special events Answer guest inquiries about hotel services, facilities, and hours of operation. Knowledge about surrounding areas. Have knowledge of all guest room layouts, bed types, décor, room types the hotel offers. Book room reservations with a focus on maximizing revenue and supporting upselling opportunities to enhance the guest experience and overall profitability. Enter all reservation types onto each platform according to standard operating procedures. Communicate and work closely with the Sales Department relating group booking when applicable. Maintain accurate files and reports; must be well-organized and able to effectively monitor and manage the department inbox to ensure timely responses and follow-ups. Book and block rooms in accordance with hotel standards, including managing Group Rooming Lists and Booking Agreements when applicable. Handle all related reservations, including V.I.P. reservations, packages, and discounts/promotions. Performance will be evaluated based on call quality, with a strong emphasis on revenue generated from captured calls and effective conversion of inquiries into bookings. Participate in team meetings and contribute insights on trends, guest feedback, and opportunities to optimize revenue and enhance the guest experience. Send confirmations itinerary when needed on the appropriate platform Process advance deposits and utilize upsell strategies to capture all revenue parameters, enhancing guest planning and overall satisfaction. Anticipate guest needs and take proactive initiative to resolve concerns, turning challenges into opportunities to build loyalty; communicate effectively with relevant departments to ensure seamless service and uncover moments to discover and delight. Multi-task efficiently in a fast-paced environment while ensuring accuracy, attention to detail, and proper grammar in all guest communications and documentation. Serve as the primary point of contact by professionally answering and managing incoming internal and external calls, demonstrating strong verbal communication skills and ensuring clear, courteous, and effective interactions with guests and team members. Proactively identify guest preferences and recommend personalized spa experiences that enhance the overall stay and drive revenue. Ensure all spa-related communications are handled in a professional and service-oriented manner consistent with Forbes and LQA standards. Knowledgeable on spa hours of operations, policies and cancellation terms. Be well-versed in the spa reservation system to accurately create, modify, and cancel appointments while ensuring availability aligns with treatment timing and therapist scheduling. Maintain in-depth knowledge of all spa treatments, services, room and spa package offerings, and seasonal promotions to confidently guide guest inquiries and support upselling opportunities. Qualifications Qualifications: Previous experience passionately providing service to others. Excellent phone skills are needed. The best part of serving others is creating experiences for them that go beyond the expected. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing Must be available to work a flexible schedule based on operational needs, including AM/PM shifts, weekends, and holidays. High School Diploma; Hospitality, Business and Revenue Management Major Strong Customer Service and Sales Experience Excellent written and verbal communication skills Able to multitask handling incoming calls via phone, text message, emails, providing information. Desirable/Would Like: Previous Reservation/Front Office/Food & Beverage Experience in a luxury environment Bilingual in both English and Spanish; Additional Language is a plus Proficient in Microsoft Office and various hotel management systems Knowledge on Forbes, LQA, AAA Standards Prior experience with SynXis application, HMS, OpenTable Preferred Demonstrable problem solving and critical thinking skills Sales Techniques #LakeNonaWaveHotel #LI-Onsite

Business Call Center Nurse Specialist Visa GC/Citizen Division Pharmaceutical Pay Negotiable Duration 3 Months contract Qualifications DESCRIPTION Essential Duties and Responsibilities · Adheres to principles as stipulated by program specific contractual agreements and UBC Service's practices which may include: o Patient Support: Make outbound phone calls to patients who have opted into a patient support program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries. o Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources. o Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care. o Collect Data: Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes in an electronic environment. o Educator: Complete patient teaching in relation to the use of products · Participates in program specific customer meetings and training sessions. · Participates in program specific orientation meetings and demonstrates clinical competency on written tests. · Performs special projects and performs other duties as it pertains to specific contract performance. Other Job Functions · Performs other related duties as assigned or requested. Job Qualifications Required Education and Experience: High school degree or equivalent; Licensed Practical Nursing program (LPN) certification required. 3 years of hands-on nursing experience through direct patient care or Specialty Pharmacy experience. Active, unrestricted Nursing license in the state of employment License/Certifications · Ability to obtain and sustain Nursing license in required states including but not limited to: Florida Additional Skills · Analyze data · Answer telephones · Develop/maintain networks on a broad cross section · Effective at group involvement · Handle multiple tasks · Compile data/statistics · Establish filing system · Input data into computer systems · Problem solving · Research information · Strong communications-written and verbal · Time management · Effective interpersonal, negotiating and communication skills required. Computer Skills · Accurate Data entry · Windows Environment · Online Applications · Visual concentration on computer screens · Multi-user computer systems · Personal Computer · Microsoft Office - Word, Excel, Microsoft Outlook Working Conditions/Physical Demands · Normal office environment · Lifting under 10 pounds If you are available and interested then please reply me with your updated copy of resume or can call me at ************** . Additional Information Thanks & Regards, Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W : ************ *************************

Currently recruiting for an upcoming training class to fill multiple call center sales roles. In this role, you will not actually be selling a product but you must be comfortable having sales oriented conversations with business customers in support of a major national brand. The job consists of telephone-based prospecting - cold calling - to small business owners and merchants. The hourly page for this role is $11 per hour plus commission ($300 per month at goal) and bonuses for attendance. This will be a 5-6 month temporary role with a strong chance for top performers to move into a permanent role after 90 days (plus a pay and commission increase). This is a Mon-Fri role with no weekends or night shifts. Qualifications Sales skills/comfort with having business to business conversations to achieve an objective Strong track record of attendance Strong typing/data entry skills (test will be administered prior to your interview) Additional Information All your information will be kept confidential according to EEO guidelines.