Call center agent jobs in Ramapo, NY

Are you ready to be a part of something meaningful? We're partnering with an innovative client in the healthcare industry who is seeking an exceptional Customer Service Representative to join their team! This is an incredible opportunity to make a difference in people's lives while thriving in a supportive, engaging workplace. What you'll do: As a Customer Service Representative, you'll be an integral part of the team, supporting patients and ensuring their needs are met while delivering an exceptional customer experience. Your key responsibilities will include: Answering inbound calls: You'll be the friendly voice on the other end of the line, assisting customers with their inquiries and guiding them through company processes. Processing orders: Accurately entering orders into the company's software system and ensuring they are successfully processed and shipped. Follow-ups: Building trust with customers as you track and confirm order shipments, keeping them fully informed along the way. Troubleshooting and resolving issues: Acting as a problem-solver, you'll tackle technical product issues with a solutions-oriented approach. Cultivating positivity: Bring your “can-do” attitude to work, an openness to new ideas, and a dedication to making every customer interaction count. Being the spark of positivity: Show up with a smile, adding value to the workplace culture while supporting your teammates, suppliers, and customers. What we're looking for: Our client is searching for candidates who are: Outgoing, empathetic, and passionate about delivering exceptional customer service. Detail-oriented with stellar organizational skills to ensure timely processing of orders. Adaptable and open to learning new systems and processes. Capable of thriving in a fast-paced environment with a proactive mindset. If you're someone who loves solving problems, enjoys supporting people in their moments of need, and is excited about creating meaningful connections, this role is perfect for you. Why should you apply? Join a company that values its employees and customers equally. This is an opportunity to work with a small, welcoming team that celebrates positivity and collaboration. You'll also contribute to a healthcare organization that's genuinely making a difference in its community. Take the next step in your career, apply today! Your smile, attitude, and customer-focused mindset could be exactly what our client is looking for.

Who are we? Colonial Surety Company is an insurance company licensed for business in every state, listed by the U.S. Treasury as an approved surety, and rated “A Excellent” by A.M. Best Company. Our distinct, digital product platform has recently expanded to include important liability coverages for small and mid-size businesses. Founded in 1930, we use our experience-plus technology-to give busy people and businesses easy, affordable and digital access to a growing portfolio of bond and insurance products. We have an ambitious vision for impact and growth-and invite a diversity of motivated achievers to come, learn, work, create, grow-and succeed-with Colonial. Position Overview We are seeking a high-energy, customer-focused Customer Service Representative (CSR) for our ERISA Fidelity Department. This role is ideal for someone who is hungry to grow, enjoys a heavy phone presence, and has a strong interest in sales. You will be responsible for assisting clients, managing CRM data, handling administrative tasks, and ensuring a seamless customer experience. Prior experience in Customer Service is a must-as well as a strong work ethic, excellent communication skills, and a drive to succeed! Key Responsibilities Customer Service & Sales Support: Engage with clients via phone and email, providing top-notch service and assistance. Educate potential customers on ERISA Fidelity products and services, helping them navigate their options. Proactively follow up on leads and in-progress applications to drive sales conversions. Maintain accurate customer records and interactions in the CRM system. Collaborate with internal teams to streamline processes and improve customer experience. Administrative Responsibilities: Process and track applications, renewals, and policy updates. Ensure accurate data entry and maintain organized client records. Assist in preparing reports, documentation, and client communications. Support the team with invoicing, follow-ups, and other administrative tasks. Qualifications & Skills Experience: 1-3 years in customer service, sales support, or administrative roles. Prior experience working in a CRM system is highly preferred. Skills & Competencies: Strong verbal and written communication skills - comfortable with a high-volume phone role. Driven, self-motivated, and eager to grow in a sales-oriented environment. Detail-oriented with strong organizational and problem-solving skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to multi-task, prioritize, and meet deadlines efficiently. Education & Certifications: BA Degree in Business in related field. Why Join Us? 📞 Heavy phone presence & sales growth opportunities 💼 $45,000 base salary 🏆 Career advancement in a fast-growing company 📈 Monday-Friday, 8:30 AM - 5:30 PM schedule with a 1-hour lunch 🌟 Supportive team environment & professional development If you're hungry for success, love being on the phone, and want to grow in sales, we'd love to hear from you!

Customer Service Representative I Responsibilities: Responds to telephone inquiries using standard scripts and procedures. Defines or resolves inquiries received either through written or telephone correspondence. Gathers information, researches/resolves inquiries and logs customer calls. Communicates appropriate options for resolution in a timely manner. Performs customer needs analysis and informs customers of services and resources available to them. Maintains adherence (attendance, punctuality, use of AUX time). All other duties as assigned Must have experience working in a call center. Education/Skills/Experience Requirements: High School diploma or GED. Excellent communication skills. Candidates must go through the interview process with the client. Customer Service Representative I *Bilingual Responsibilities: Responds to telephone inquiries using standard scripts and procedures. Defines or resolves inquiries received either through written or telephone correspondence. Gathers information, researches/resolves inquiries and logs customer calls. Communicates appropriate options for resolution in a timely manner. Performs customer needs analysis and informs customers of services and resources available to them. Maintains adherence (attendance, punctuality, use of AUX time). All other duties as assigned Must have experience working in a call center. Education/Skills/Experience Requirements: High School diploma or GED. Excellent communication skills. Language: Spanish Training Schedule: Monday through Friday 9 am to 5 pm for 2 weeks After Training Schedule: Must be able to work between the hours of Monday through Friday 7 am to 5:30 pm and Saturday, Sunday, and holiday from 8:30 am to 5:00 pm (40-hour work week); fluctuating schedule. Work Schedule: Will be discussed during interview

BettingJobs are working with a well-established iGaming operator from Europe who are readying their launch in the regulated US market. The operations will be based out of New Jersey, and they are currently looking to hire a customer support team to launch in early 2026. Key Responsibilities: Provide responsive, professional assistance to customers through live chat, email, and phone. Support players with account-related questions including registration, verification (KYC), deposits, withdrawals, and gameplay issues. Guide customers through processes in a compliant manner following NJDGE regulations and responsible gaming policies. Identify, document, and escalate technical or operational issues to relevant internal teams. Maintain familiarity with our platform, games, promotions, and internal procedures to deliver accurate information. Monitor player activity to identify potential fraud or responsible gaming concerns and escalate accordingly. Work closely with the Compliance, Payments, and Fraud teams to resolve customer requests. Maintain high-quality service levels and meet performance KPIs. Contribute to a positive and supportive team environment, especially during the early launch phase. Requirements: Previous experience in Customer Support, ideally within iGaming, online entertainment, fintech, or a regulated industry. Strong communication skills and a customer-centric mindset. Ability to work shifts, including evenings, weekends, and holidays (24/7 operation). Basic understanding of online platforms, payment methods, and troubleshooting. Attention to detail with the ability to follow structured procedures. Ability to work on-site in the New Jersey office. Nice to have: Experience in a regulated iGaming market (US or international). Familiarity with KYC, AML, and responsible gaming principles. Experience using customer support platforms (Zendesk, Freshdesk, Salesforce, etc.).

About Us Dealer Owned Warranty Company LLC is a leading provider of F&I (Finance and Insurance) partnership services in the automotive industry, offering a full suite of obligor and administrator services, top-of-the-line products, technology, and training. We understand the importance of leveraging process and technology in the F&I industry to drive revenue and ensure success. Our goal is to provide visibility, transparency, and the tools needed for our partners to build their wealth and achieve their goals. DOWC prides itself on taking care of its employees (We were voted one of the “Best Places to Work” three years in a row!), and we also offer award-winning products. All of our positions are fully on-site in Parsippany, NJ. Overview We are seeking a dedicated and motivated Claims Support Specialist to join our dynamic team. This role is essential in providing exceptional support and call center service to our contract holders in the service contract and automotive F&I claims department. The ideal candidate will possess strong communication skills, professional phone etiquette, a keen attention to detail, a love for customer service, excellent problem resolution, and the ability to work effectively in a fast-paced and high-volume environment. This person will be solution-oriented and eager to learn a complex business. Opportunities for advance within the department with training provided. Job Duties: Provide outstanding customer support via phone, email, and chat related to claims inquiries. Handle a high volume of inbound calls with a minimum of 40 calls answered per day. Assist contract holders with inquiries regarding products and services, ensuring a high level of satisfaction pertaining to our contract guidelines. Accurately log and track customer issues, inquiries, and requests in the incident management system from identification through resolution. Deliver timely and reliable roadside assistance to customers in need. Process payments accurately and efficiently to ensure a smooth customer experience. Communicate effectively with team members and customers to resolve issues promptly. Handle simple claims and troubleshoot basic to intermediate product or service issues. Connect and triage customers calling in for a claim with the appropriate mechanical claims analysts. Demonstrate excellent phone etiquette while handling client interactions. Collaborate internal departments to streamline customer services with adherence to SLAs. Maintain a queue of ongoing support tasks and resolve all customer issues in a high-priority manner. Proactively communicate with leadership to escalate any issues for immediate resolution. Create a positive support experience through active listening, problem-solving, and professional communication. Analyze information and process documents to resolve issues prior to escalation. Develop product knowledge to become a subject matter expert and confidently address customer concerns. Participate in further training sessions to enhance product knowledge and service skills. Qualifications Minimum of 3+ years in a customer service call center environment required. Proven experience handling a high volume of inbound customer calls. Insurance claims or automotive industry highly preferred. Ability to resolve escalated issues with a sense of urgency. Strong business acumen with the ability to identify customer needs and recommend appropriate solutions. Excellent communication skills, both verbal and written. Proficiency in data entry and familiarity with MS office software applications. Ability to work independently as well as part of a team in a collaborative environment. Strong organizational skills with an emphasis on attention to detail. Superior sense of urgency and ability to complete tasks in a timely manner. Strong customer-first attitude and relationship building skills. Come join our growing team here in Parsippany! As NJ's Best Places to Work Honoree for three years in a row, we offer: Competitive compensation Medical, Dental, Vision, 401k matching, Life Insurance, medical expense card PTO and Sick Time Corporate events, team and culture building activities, employee awards and recognition, company trips and more! DOWC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact us for assistance.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts: Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week. Responsibilities Communicate with customers via phone, email and live chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Sports interest and knowledge

Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Training & development Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Overview Are you a skilled salesperson looking for a high-earning opportunity in the booming Medicare market? American Central Marketing Group is expanding our Medicare call center team! We're seeking driven, coachable sales reps to become licensed Medicare agents and help seniors choose the right health plans. Whether you're already licensed or looking to get licensed, we provide everything you need to succeed. What We Offer: Hourly pay plus Top-tier commissions: Warm inbound & outbound leads no cold calling Training + Licensing Support (if unlicensed) CRM & Dialer system Career growth into team leads and managers Responsibilities: Make outbound and take inbound calls to Medicare-eligible individuals Educate clients on Medicare Advantage, Med Supp, and Part D options Use our CRM to manage leads and track client interactions Maintain CMS compliance and complete scopes of appointment Enroll clients into plans that meet their healthcare needs Qualifications: Sales experience (phone sales preferred) Health insurance license (preferred, not required) Willing to complete licensing and AHIP certification Strong communicator with the ability to build rapport fast Motivated, coachable, and goal-oriented Schedule: Monday to Friday: 9:00 AM 6:00 PM EST Saturdays optional during AEP (Annual Enrollment Period) Location: In-office in Secaucus, NJ Ready to Join One of the Fastest Growing Medicare Teams in the Country? Apply today and start your journey toward a 6-figure career in Medicare sales. Join us as we strive to provide top-notch service while growing our business. If you are passionate about helping others and have the skills we are looking for, we encourage you to apply! Job Type: Full-time Pay: $18.00 - $20.00 per hour plus commission Opportunity for advancement Expected hours: 40 per week Monday thru Friday 9 am to 5 pm est Benefits: Paid time off Supplemental Pay: Bonus opportunities Commission pay Ability to Commute: Secaucus, NJ 07094 (Required) Ability to Relocate: Secaucus, NJ 07094: Relocate before starting work (Required) Work Location: In person

Job Details Entry MSO ONS Stamford 1230 - Stamford, CT Hybrid Full Time High School or Equivalent $19.85 - $24.80 Hourly None Day Customer ServiceDescription Who we are: Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts. What you'll do: Responsibilities/Duties: Serves as initial point of contact through our call center to register all new patients and direct current patients - utilizing skills of tact, compassion, and confidentiality in a professional manner. Manage calls from patients requiring medical care and provide / gather information needed. Take electronic messages and convey information to respective medical care providers. Screen and transfer calls to the appropriate person/department. Assign pending documents into a patient's chart within the EMR system. Other duties as assigned by managers and leads. Qualifications Who you are: Qualifications: High school Diploma or equivalent. One year of medical experience. Health care receptionist or call center experience preferred. HIPAA and other Insurance regulations, policies, and procedures. Medical office procedures, policies, practices and medical terminology. Electronic medical systems are a plus, including Athena/Centricity, Medi-Tech and the like. Strong communication skills, verbal and written. Extensive customer service experience. Computer skills, being proficient with Windows based software. Strong problem-solving skills. Ability to represent our organization in a professional manner. What we offer: Excellent growth and advancement opportunities Dynamic environment Access to a diverse network of practitioners Broad infrastructure of tools and programs to enhance the employee experience Competitive Compensation Generous PTO Benefits package: health, dental, vision, 401(k), etc. We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”).

At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for an **Outbound Call Center Associate** to join #TeamMVP. If you have a passion for customer advocacy, problem solving and efficiency and improvement this is the opportunity for you. **What's in it for you:** + Growth opportunities o uplevel your career + A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team + Competitive compensation and comprehensive benefits focused on well-being + An opportunity to shape the future of health care by joining a team recognized as a **Best Place to Work** for and one of the **Best Companies to Work For in New York.** **Qualifications you'll bring:** + High School diploma or equivalent when possesses customer service employment experience. A minimum 1 - 3 years customer service experience and/or relevant office experience required. + Experience in positions where adherence to strict confidentiality is required. + Strong problem-solving skills with effective oral and written communication skills. + Have strong interpersonal skills and exhibit good judgment. + Collaborative skills: ability to work in team environment. + Demonstrated excellent customer service skills including superior accountability and follow through. + Curiosity to foster innovation and pave the way for growth + Humility to play as a team + Commitment to being the difference for our customers in every interaction **Your key responsibilities:** + This individual will be part of the outreach experience focused on delivering value added services. + Establish a meaningful connection which improves the customer experience, increases member health care literacy, and contributes to customer retention. Majority of contact is via telephone, with some written correspondence/e-mail as needed. + Perform outbound campaigns in support of meeting quality objectives, to welcome new members to plans, and to meet defined objectives as outlined for each campaign. + Ability to work in a fast-paced environment and deal with the challenges inherent in a call-center atmosphere. + Deliver excellent customer service on each call. + Meet individual accessibility and outreach goals, and team goals for industry standard benchmarks. + Work closely with all other MVP departments, especially Quality, Operations, Utilization Management, Sales and Professional Relations. + Off call work may include service issue research and resolution, reporting, special projects, etc. Performs other duties as assigned. + Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer. **Where you'll be:** Virtual in NYS **Pay Transparency** MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role. We do not request current or historical salary information from candidates. **MVP's Inclusion Statement** At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration. MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications. To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at ******************** . **Job Details** **Job Family** **Customer Service** **Pay Type** **Hourly** **Hiring Min Rate** **20 USD** **Hiring Max Rate** **33.12 USD**

Job DescriptionDescription Call Center Agent Employment Type: Full-Time Reports To: Call Center Supervisor We are looking for a skilled and dedicated Call Center Agent to join our customer support team. As a Call Center Agent, you will be the first point of contact for our customers, responsible for answering inquiries, resolving issues, and delivering a high-quality customer experience. The ideal candidate will be empathetic, patient, and proficient in handling a high volume of inbound and outbound calls. Key ResponsibilitiesCustomer Support: Handle inbound and outbound calls professionally and courteously. Answer customer questions, resolve complaints, and provide appropriate solutions in a timely manner. Problem Solving: Identify customer needs and clarify information by conducting thorough problem analysis. Offer alternative solutions when necessary, aiming to achieve first-call resolution. Communication: Maintain a positive, empathetic, and professional attitude toward customers at all times. Escalate unresolved issues to appropriate teams or departments. Product Knowledge: Develop a comprehensive understanding of the company's products, services, and policies. Keep updated on any product or policy changes to ensure accurate information is shared with customers. Documentation: Accurately log all call details, interactions, and customer information into the company's CRM system. Prepare reports or summaries of customer interactions and outcomes. Skills, Knowledge and Expertise High school diploma or equivalent (Bachelor's degree preferred). Strong verbal and written communication skills. Ability to multitask and prioritize in a fast-paced environment. Proficient in using computers, CRM software, and other call center tools. Excellent problem-solving skills and patience. Benefits Comprehensive health, dental, and vision insurance. Paid time off and holidays. Retirement plan with company match. Professional development opportunities. Fun and creative work environment.

Join our dynamic team at Nirvana Healthcare Management as a Call Care Navigator in our Client Communication Call Center. We are looking for motivated individuals who are passionate about providing excellent customer service and have a keen interest in healthcare. Responsibilities: Handle inbound and outbound calls in a professional and courteous manner. Assist patients and healthcare providers with inquiries, appointment scheduling, and medical information. Taking messages for Providers. Document all interactions and maintain confidentiality of patient information in accordance with HIPAA guidelines. Making audit calls. Requirements: High school diploma or equivalent. Proven customer service experience in a call center environment, preferably in healthcare preferred Excellent communication skills, both verbal and written. Ability to multitask, prioritize, and manage time effectively. Bilingual proficiency (English and Russian or English and Spanish). We Offer: Competitive compensation package. Comprehensive benefits including health insurance, retirement plans, and paid time off. Supportive work culture focused on professional development and continuing education. Opportunity to work in a growing field with a focus on improving patient outcomes. Two (2) weeks paid training. Uniforms provided. Working Hours: Monday through Sunday 9am-5pm (rotating weekends). 1 late night shift required weekly. Job Type: Full-time Pay: $17.00 - $20.00 per hour Commensurate with experience Expected hours: 37.5 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid sick time Paid time off Vision insurance Schedule: Evening shift Monday to Friday Weekends as needed Experience: Customer service: 1 year (Preferred) Ability to Commute: Essex County, NJ (Preferred)

Call Center Representative Position: Full Time Previous high volume call center experience Previous experience in a Healthcare environment Experience with EMR/EHR systems in Medical Environment Reliable transportation Must be reliable, seeking a full time permanent position Position Details: Monday - Friday 9a - 5p hours Will need to be confident on the phone, able to work on their own after training period

Job Opportunity: Call Center Representative at Encodle Link About Us: At Encodle Link, we prioritize individual growth as a cornerstone of collective success. We foster an environment that nurtures continuous learning, skill acquisition, and professional development for our employees. Through comprehensive training and mentoring programs, we are dedicated to equipping our team with the resources needed to excel in their careers. Position: Call Center Representative Responsibilities: As a Call Center Representative at Encodle Link, you will be the frontline of our customer service operations, providing exceptional support and assistance to our clients. Your responsibilities will include: Handling inbound and outbound calls in a professional and courteous manner. Providing product information and resolving customer inquiries and issues. Processing orders, returns, and exchanges accurately and efficiently. Documenting all customer interactions and maintaining detailed records. Collaborating with team members to ensure timely resolution of customer concerns. Adhering to company policies and procedures at all times. Qualifications: To excel in this role, you should possess: Previous experience in a customer service or call center environment preferred. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Proficiency in using CRM software and other call center tools. Ability to multitask and work effectively in a fast-paced environment. A positive attitude and a passion for delivering outstanding customer service. Benefits: We offer a comprehensive benefits package, including: Competitive salary range: $3400 - $3980 per month. Full-time position, Monday to Friday, 8 hours per day. Opportunities for career advancement and professional development. Supportive and collaborative work environment. Health insurance and retirement benefits. Location: New Jersey, NJ If you are a customer-focused individual with excellent communication skills and a desire to make a positive impact, we encourage you to apply for the Call Center Representative position at Encodle Link. Join us in providing exceptional service and building lasting relationships with our clients! Encodle Link is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

RESPONSIBILITIES: Schedule appointments for new patients, routine visits and follow-ups with the appropriate physician, and complete the new patient consultation form completely. Schedule all patient appointments and prepare appropriate chart paperwork. Explain what they can expect when they arrive for their appointment. Transfer calls to appropriate physician and staff when applicable. Answers inquiries by clarifying desired information; researching, locating, and providing information. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Ensure all messages are complete, concise and processed immediately or routed to the appropriate office/person. Email, recommend web access, and mail all new patients a packet, which includes patient information, a health questionnaire, directions to the facility and the HIPAA forms. Verify that all patients requiring referral have obtained appropriate referrals for visit and diagnostic testing. Photocopy, fax, and email documents as requested in a timely manner. Assist patients, physicians and office managers as requested. At PRISM Vision Group, we believe great work deserves great rewards. Here's what you can expect when you join our team: Competitive Compensation - Base salary, performance bonuses, and regular reviews. Health & Wellness - Comprehensive medical , dental, and vision insurance; and wellness program. Retirement Planning - 401(k) with company match. Generous Time Off - Paid vacation, sick leave, and company holidays. Learning & Development -career growth programs. Other Perks - Commuter benefits, Voluntary Accident and Critical Illness plans, FSA/HSA and Dependent Care FSA. employee discounts, and more.

BUSY Dealership in search of hard-working driven individuals ready to make BIG MONEY We are different than any other Call Center because of our will to WIN and be #1.if you want to grow within a company be successful this is the opportunity for you. Maplecrest Ford Lincoln is looking for a customer service representative to join our team in our [Vauxhall] office. This person will drive customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Responsibilities: Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues. Schedule appointments and maintain a consistent average Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs. Maintain working product knowledge - Act as a product expert to ensure the information given to customers is accurate, up-to-date, and strategic. Track interactions in CRM - Record customers interactions in the internal system for cross-functional awareness and relationship development. Requirements: Excellent written and verbal communication skills Ability to address complaints and issues with effective solutions and a positive attitude Passion for delighting customers with above and beyond service Excellent time-management and prioritization skills Familiarity with CRM system HUSTLE and DRIVE Equal Employment Opportunity Maplecrest Ford Lincoln does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by law. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Maplecrest Ford Lincoln will be based on merit, qualifications and abilities. The statements included in the job description are intended to outline the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed Powered by JazzHR CunYeSIhRu

We are looking for a Call Center Representative to join our team! As a Call Center Representative, you will be the main liaison between our company and current and potential customers. Your main goal will be to effectively address customer issues, complaints, and inquiries in a timely manner. Call Center Representative duties and responsibilities: Manage inbound and outbound customer calls in a timely manner Identify customers' needs and wants, give your best to clarify information Research every issue and provide solutions to them Recognize opportunities to up sell our products and services Follow our company's communication “scripts” Keep records of all conversations in our call center database in a comprehensible way When assigned, attend educational seminars Build strong relationships with customers Follow our customer engagement strategy Meet qualitative and quantitative targets Call Center Representative requirements: Previous experience in a customer support role Track your own work on a daily basis and compare it to benchmarks Strong phone and verbal communication skills Excellent listener Adaptable to different personality types Familiarity with CRM technology Customer focus Ability to multi-task Set priorities Excellent time management skills High school degree

Our Company Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026. Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world! Your Role If you thrive working in the Services field and you are obsessed with ensuring care user satisfaction, this is the position for you! One of Technogym's goals is to satisfy 100% of our customers and end-users. We are looking for an energetic, results-driven Technical Call Center Specialist who will act as a liaison to provide customers with product information, resolve issues, complaints, and inquiries, while keeping customer satisfaction at the core of every decision and behavior. This position works out of our Jersey City offices and reports directly to the Technical Call Center Team Leader. Your Impact Guarantee timely response to customers' requests and collect all relevant information to describe the reported problem to facilitate its resolution Act as the first-line for troubleshooting and timely escalation Provide effective solutions to known problems through proper troubleshooting and identify/order the needed spare parts in case of easy-to-solve issues Guarantee customer satisfaction through professional technical assistance standards in terms of politeness, quality and speed Facilitating and scheduling Field Service Engineer visits when needed Proactivley managing open requests Process orders of spare parts specifically requested by customers Manage inbound and outbound calls in a timely manner Build sustainable relationships and engage customers by taking the extra mile About You What you should bring: 1-3 years' experience in a call center environment or in a customer service support role Bachelor's Degree or equivalent work experience Strong phone and verbal communication skills along with active listening skills Ability to multi-task, set priorities and manage time effectively Knowledge of customer service techniques, communication & negotiation skills Familiarity with CRM systems and practices Familiarty with troubleshooting technical equipment a plus Customer focus and adaptability to different personality types This role is based out of our Jersey City, NJ offices and will require being on-site 5 days/week What We Offer: Base salary starting at $65,000 Comprehensive medical, dental, and vision insurance - eligible starting first day of employment 401k with company match -eligible starting first day of employment PTO Technogym is an Equal Opportunities Employer Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief. Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true!

Full-time Description Cornerstone Family Healthcare is actively recruiting for Bilingual Call Center Operators to join our growing Call Center team in Newburgh, NY. RATE OF PAY/SALARY: $17.00 per hour PLUS Monthly incentives available WORK LOCATION(S): Newburgh, NY STATUS: Per Diem, Full Time CORNERSTONE BENEFITS: Competitive salaries I Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending I Dependent Care I Paid Holidays I Monthly incentives available CORNERSTONE'S MISSION: Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation or disability. JOB SUMMARY: This is NOT a remote job! Provides excellent customer service at all times; politely greets patients, responds accurately and appropriately and thanks them for calling. Makes appointments for new and existing patients using the practice management system template. Coordinates with departmental Patient Services Representatives and nursing staff to accommodate patient's requests for earlier appointments. Verifies all demographic and insurance information gathered from each patient and posts it accurately in the practice management system. Verifies all insurance information, including eligibility, PCP and referrals, if required for the visit type and insurance. Provides back-up support for patient registration as requested by management. Attends monthly departmental meetings. Handles other duties as assigned. Requirements Bilingual: Fluent in Spanish High School Diploma or High School Equivalency Diploma For PER DIEM shift - Flexible schedule coordinated monthly with management. Must work at least two weekend days per month (9am-5pm), (Cannot work more than 30 hours per week). Please Note: Training schedule for the per diem shifts is Monday-Friday 9am-5pm for 5 weeks. Salary Description $17.00

Call Center Specialist 📍 Parsippany, NJ 🕒 Full-Time | Non-Exempt About Us We are a member-focused credit union committed to helping individuals achieve their financial dreams. Our team thrives on delivering exceptional service and building lasting relationships with our members. Job Summary As a Call Center Specialist, you will be the voice of our credit union, assisting members by phone with their financial needs. You'll provide outstanding service, resolve issues, and promote products and services that support our members' financial goals. Key Responsibilities Handle member inquiries related to ATM, debit/credit cards, funds transfers, online/mobile banking, ACH disputes, and more. Respond to calls, voicemails, texts, and emails in alignment with our service standards. Identify member needs and recommend appropriate products and services. Research and resolve routine account issues and complaints. Support Electronic Services with overflow tasks. Fulfill member requests for account records. Report suspicious activity to management and compliance. Mentor and train team members as needed. Participate in special projects or assist other departments as assigned. Qualifications Previous experience in a call center or customer service role preferred, but we are willing to train the right candidate. Strong written and verbal communication skills, bilingual conversationalist strongly preferred. Ability to multitask and work in a fast-paced environment. Familiarity with banking products and services is a plus. Skills and Requirements High School Diploma or GED equivalent Ability to assist members in a warm and professional manner. Team player with a courteous attitude and ability to provide conflict resolutions. Possesses professional maturity with a pleasant and patient phone etiquette. Detail oriented with an ability to multi-task while maintaining a high degree of accuracy. Completes tasks with a sense of urgency to meet all deadlines. Strong computer skills in Microsoft (MS Office) environment and all job-related software programs. A high level of integrity, confidentiality, and a strong work ethic is required. Extensive Benefits Competitive salary Health, Dental, FSA, Life, LTD, and Vision insurance Paid Vacations and Sick Time Paid Holidays Generous Company Match 401(k) plan Paid Birthday Paid Volunteer Day Paid Training Physical Requirements and Working Conditions Professional office environment with moderate sound. Flexibility to work: Monday - Friday 8:30 a.m. to 5:30 p.m., and rotating Saturdays 8:45 a.m. to 12:15 p.m. Ability to move around the building as well as travel to other branches, off-site training, and/or meetings as needed is required. Ability to use office equipment such as computer, telephone, copier, stamp machine, etc. Ability to sit or stand for prolonged periods of time. Vision corrected to within normal limits. Ability to listen, hear, and understand to assist members by phone. We look forward to welcoming a passionate and service-oriented professional to our team! Garden Savings Federal Credit Union is proud to be an equal opportunity employer, fostering diversity and inclusion in the workplace. All employees and qualified applicants for employment are covered by federal and state discrimination laws. All employment decisions, including recruitment, promotions, appraisals, and/or training are made without regards to any protected characteristics. If you have any questions, or require assistance or reasonable accommodation, please call **************.