Call center agent jobs in Saint Peters, MO - 584 jobs
All
Call Center Agent
Customer Service Representative
Call Center Representative
Customer Representative
Call Center Operator
Customer Service Agent
Customer Service Sales Representative
Altyn Marketing LLC
Call center agent job in Saint Louis, MO
Job Title: Spectrum Sales Representative Job Type: Full-Time (40 hours/week) Pay: $60,000 $75,000 per year Schedule: 8-hour shifts (morning/evening), weekends required About the Role We are hiring entry-level Sales Representatives to promote Spectrum products in a retail store environment. This role offers paid training, performance-based promotions, and long-term career growth.
Responsibilities
Sell Spectrum products and services in a retail setting
Greet customers and identify their wireless and entertainment needs
Upsell and cross-sell plans, accessories, and bundles
Meet or exceed sales goals
Maintain a clean and organized store
Work as part of a team to deliver excellent customer service
What We Offer
Competitive pay ($60K $75K)
Paid training
Fast promotion opportunities based on performance
Team events, recognition programs, and travel opportunities
Mentorship and leadership development
Requirements
Customer service or retail experience (preferred, not required)
Strong communication skills
Motivated, positive, and goal-oriented
Flexible availability, including weekends
Must be able to commute to St. Louis, MO 63101
Apply Now
Qualified candidates will be contacted within 48 hours, or contact our HR Team *****************
$60k-75k yearly 15d ago
Looking for a job?
Let Zippia find it for you.
Customer Service Representative
Hawthorne Animal Hospital 4.0
Call center agent job in Glen Carbon, IL
Hawthorne Animal Hospital has been serving Glen Carbon, Edwardsville, and the St. Louis Metro East for over 65 years. Along with general practice care, our facility also provides 24/7 emergency and intensive care. The Veterinary Customer Service Representative creates the first impression of our hospital to our clients. This employee maintains a "client first" mentality, is a client/patient advocate, and assists in control of the overall flow of the hospital.
What are we looking for in a Veterinary Customer Service Representative?
A motivated team player
An excellent communicator. You will be interacting with doctors, nurses, clients, support staff, other veterinary clinics, pharmacies, and more.
A dedicated individual who wants to learn about veterinary medicine.
Someone who demonstrates compassion when helping our clients and their pets.
Veterinary Customer Service Representative Job Overview:
Schedule appointments
Check in clients and patients, check out appointments
Answering phone calls, including emergency calls.
Various administrative tasks including but not limited to; patient rechecks, prescription requests, online appointment requests.
What are the qualifications needed for our Veterinary Customer Service Representative?
Available to work 12 hour shifts that include full weekend and holiday availability.
Must have a working knowledge of a multi line phone system and general office equipment and software
Be able to pass a drug screen.
Be comfortable interacting with clients in person and over the phone.
Be able to remain calm during emergency client/patient situations.
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
* Employee Pet Wellness Program
* Referral Program
* Professional development assistance
JOB CODE: CSR
$29k-37k yearly est. 60d+ ago
Electronic Services Call Center Representative
First Community Credit Union 3.8
Call center agent job in Chesterfield, MO
There is an immediate opening in our Electronic Services Department for a CallCenter Representative. The ideal candidate will enjoy helping people, have great communication skills with both members and co-workers, be proficient in technology across multiple platforms including but not limited to Microsoft Office and Excel, possess strong clerical, analytical, organizational, and multitasking skills and have the capability to learn quickly and work at a fast pace. Duties include answering inbound calls primarily pertaining to debit cards, basic financial transactions, responding to Chat and email, and other various tasks to support the department.
The hours for this position are Monday - Friday 10:30 a.m. to 7:00 p.m. and Saturdays 8:30 a.m. to 12:30 p.m., with a full day off during the week when a Saturday is worked. Must be flexible to work a rotating schedule.
$32k-39k yearly est. Auto-Apply 60d+ ago
Part Time Customer Service Representitive
City of O'Fallon, Mo 3.4
Call center agent job in OFallon, MO
Part-Time Customer Service Representative Are you organized, detail-oriented, and passionate about delivering exceptional customer service? If so, join the City of O'Fallon's Environmental Services Team as a Part-Time Customer Service Representative! This position offers competitive pay with an expected starting rate of $21.37 hourly.
As a Part-Time Customer Service Representative, your responsibilities would include but are not limited to:
* Answering telephones and greeting visitors
* Dispatching drivers to resolve customer complaints.
* Scheduling bulk, white goods, and yard waste pickups.
* Maintaining records of all calls.
* Processing customer billing.
* Maintaining databases.
We are seeking an individual with strong knowledge of customer service principles, proven problem-resolution and analytical skills, and excellent oral and written communication abilities. Proficiency with computers, job-related software programs, and accurate typing skills are highly preferred. Candidates must be able to work Tuesday through Friday for up to 30 hours per week.
ABOUT THE CITY OF O'FALLON
Join the team that keeps O'Fallon as one of the "Best Places to Live for Families", (Fortune Magazine, 2024) and the #6 ranked "Top 25 Best Places to Live in the Midwest" (livability.com, 2024).
O'Fallon, Missouri, has grown from small, rural roots into a thriving City that is home to international employers and more than 1,800 local businesses. With more than 91,000 residents, O'Fallon is now the second largest City in the St. Louis Metro Area, and the City has become a driving force in the region's economy. Working for the City allows you to be part of it all with great benefits, competitive pay and a positive work environment. Apply today and join the team at one of the country's best cities!
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this position in O'Fallon, Missouri, please complete our application. We look forward to meeting you!
The City of O'Fallon is an EEOC employer and participates in eVerify.
$21.4 hourly 18d ago
Customer Service Representative
Chestnut Health Systems 4.2
Call center agent job in Granite City, IL
Have strong customer service and business office skills? Want to work for an agency that's all about helping others? Our Granite City, IL location needs you for this full-time position!
Responsibilities
Greet clients and visitors in a way that is courteous and respectful and that creates a safe and welcoming environment. Gather demographic, financial, and insurance information in person or by telephone. Discuss payment plans, waivers, and fee agreements with patients. Ensure that patients' electronic medical records include complete documentation and information. Verify current payer eligibility. Schedule appointments. Operate standard office equipment.
Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness.
Qualifications
High school diploma or equivalent. Strong customer service background. Excellent telephone skills. Knowledge of standard office procedures and use of office equipment. Good interpersonal and organizational skills, attention to detail, and discretion in handling confidential information. Ability to manage multiple tasks. Basic keyboarding skills. Experience using MS products. Ability to commute among locations to perform assigned duties. Valid driver's license, private auto insurance. Must be insurable.
Are you intrigued by this job but don't meet every single requirement?
Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly,
please apply anyway
! You might be just the right candidate for another role. We'd love to explore the possibilities with you!
EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.
The anticipated starting pay for new hires for this position is between $16.00 - $17.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!
$16-17 hourly Auto-Apply 25d ago
Call Center Agent
Neighbors Credit Union 3.7
Call center agent job in Saint Louis, MO
Neighbors Credit Union is a growing, not-for-profit, full-service financial institution that was established in 1928 in St Louis. Our mission is to provide great member experiences through innovative products, superior service, and trusted advice, while strengthening our community with financial education. We are dedicated to the success of our members and employees to ensure we are the financial institution of choice.
Who are you at Neighbors Credit Union?
Be a brand ambassador and allow the mission, vision and service standards established by Neighbors Credit Union guide you in everything you do. Provide awesome service to internal and external members, act with integrity, provide trustworthy guidance, make it easy to do business with us, make others feel important, and take personal responsibility in everything you do.
Responsibilities and Daily Job Duties
Uncovers members' financial needs and offers appropriate recommendations.
Performs proactive activities to provide excellent service and achieve member growth.
Provides member support and problem resolution for complex issues to ensure member satisfaction.
Supervises and educates members on using all electronic service delivery channels offered both in the branch and through their personal devices.
Handles all electronic messaging, inbound phone and video calls related to members' accounts or general questions about NCU services.
Ensures compliance with all related federal and state regulations; stays current on fraud training and trends.
Manages and maintains member records and follows guidelines to ensure proper system management.
Works with team members to resolve complaints and provide support as needed.
Processes financial transactions, including cash handling.
Performs operational responsibilities, such as auditing, ITM/ATM maintenance, cash management, and vault maintenance.
Oversees team members across various markets/branches; provides peer training as needed.
Maintains the authority to discipline subordinates as needed.
Requirements
Qualifications
Minimum of two years' experience in service delivery, with preferred cash handling experience.
Proven experience in technology usage. An avid user of financial institution's online tools for personal banking.
Education
Preferred College Degree must have High School Diploma or equivalent.
Rewards
This position is full time and will be eligible for benefits, and an annual incentive plan.
We have excellent opportunities for career advancement and professional development.
Salary ranges from $22.00 - $25.00
Schedule
The Member Engagement Center is open Monday through Saturday 9:00 AM - 7:00 PM.
Supplemental Pay?
No
Benefits (Eligible the first of the month after your hire date)
Medical
Dental
Vision
Employee Paid Life Insurance
Voluntary Life Insurance
Short Term and Long-Term Disability
HRA and FSA
401k with matching contributions
Tuition Reimbursement
4 weeks of PTO
Sick Time off that can be for both employee and family members
Birthday PTO
Location
6260 S Lindbergh Blvd St Louis MO 63123
Salary Description $22.00 - $25.00
$22-25 hourly 42d ago
HR Call Center Representative
Integrated Resources 4.5
Call center agent job in Maryland Heights, MO
Integrated Resources, Inc., is led by a seasoned team with combined decades in the industry. We deliver strategic workforce solutions that help you manage your talent and business more efficiently and effectively. Since launching in 1996, IRI has attracted, assembled and retained key employees who are experts in their fields. This has helped us expand into new sectors and steadily grow.
We've stayed true to our focus of finding qualified and experienced professionals in our specialty areas. Our partner-employers know that they can rely on us to find the right match between their needs and the abilities of our top-tier candidates. By continually exceeding their expectations, we have built successful ongoing partnerships that help us stay true to our commitments of performance and integrity.
Our team works hard to deliver a tailored approach for each and every client, critical in matching the right employers with the right candidates. We forge partnerships that are meant for the long term and align skills and cultures. At IRI, we know that our success is directly tied to our clients' success.
Job Description
Responding to employee questions and inquiries about employee benefit programs and human resource policies.
Provides assistance with disability, health, and life benefits, paid time off, and retirement plans.
Prepares appropriate documentation and processes necessary paperwork.
Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
Qualifications
1-2 years previous administrative support in HR department
Additional Information
Job Responsibilities:.
Handles various levels of inquiries concerning compensation, position management, payroll and benefits administration.
Provides first line of contact for employees, external vendors, Trust department, and other plan administrators via telephone. Researches and resolves basic inquiries regarding payroll activity and tax withholdings.
Provides frontline assistance regarding programs, policies, and procedures.-Responsible for problem-solving and resolving Tier 1 type of questions.
Documents calls and forwards ticket to Tier 2 for resolution if unable to resolve.
$31k-38k yearly est. 60d+ ago
Part-Time Customer Service Agent in St. Louis, MO
Southern Airways Corporation 3.7
Call center agent job in Saint Louis, MO
At Surf Air Mobility, we're transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a customer-first approach, advanced software solutions, and electrification, we're pioneering new ways for people to travel, making flying not only faster but more enjoyable. Our passionate team thrives in a collaborative environment where innovation and hard work go hand in hand. Help us shape the future of aviation while working with cutting-edge technologies that are changing the lives of our passengers.
JOB TITLE: Airport Customer Service Agent - customer service & ramp DEPARTMENT: Customer Service REPORTS TO: Station Manager FLSA STATUS: Non-Exempt
The Airport Customer Service Agent is our primary representative in our airport stations. The position is responsible for handling all customer service activities, including greeting and checking in passengers, handling luggage, booking/re-booking flights, and assisting with passenger loading/unloading.
KEY RESPONSIBILITIES
Ensuring FAA, Airline and airport regulations are followed
Enforcing safety/security measures and protecting sensitive zones
Creating and modifying reservations
Checking in passengers; safely loading and unloading passengers
Handling luggage weights of up to 70 lbs and monitoring luggage for size, quantity and weight
Reviewing baggage tags for accuracy
Calculating Weight/Balance and assigning seats in the plane accordingly.
Providing information on arrival and departure times, boarding procedures, carry-on regulations and seating arrangements
Making announcements over a public address system
Processing credit card payments
Directing aircraft parking and dispatch on the ramp
After additional training, towing aircraft to proper parking positions on the ramp
Maintaining work area and mechanical equipment in proper order
Great customer service attitude and a willingness to “find a way” as opposed to “I can't,” where applicable.
Any other duties as assigned
REQUIREMENTS Knowledge, Skills & Abilities:
Excellent written and verbal communication skills
Able to read, write and speak English effectively
Able to maintain eye contact when speaking with customers
Professional in appearance and manner
Ability to learn, understand and communicate the terms of the company's Contract of Carriage
Courteous in all interactions
Able to interact effectively with passengers, co-workers and management
Ability to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations
Ability to diffuse stressful situations
Detail-oriented and self-motivated
QUALIFICATIONS Education:
High school diploma or equivalent
Miscellaneous Requirements:
Valid driver's license and reliable transportation
Computer skills - ability to learn reservation and phone systems, proficient with a PC
Basic math abilities
Ability to work within a 24/7 operation including holidays
Ability to pass 10-year background check and pre-employment drug screen
At least 21 years of age
Authorized to work in the U.S. per the Immigration Act of 1986
Work Experience:
Prefer at least 1 year of prior customer service experience
Mental Requirements:
Level 2
Level 1 - Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically. Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables. Level 3 - Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention.
Physical requirements:
Must be able to lift 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet
Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time
Must be able to stand for extended periods of time
Must be able to work in all weather conditions and in confined spaces
Must have sufficient vision and ability to safely perform the essential functions of the position. Activity Approximate % of Time Sitting: 5 Standing: 70 Walking: 25 100% Machines and Equipment Used: Machines, Equipment, Tools Approximate % of Time
Varied: 100% Degree of Hand Eye Coordination Required: Computer: Varies Phone: Varies Photocopier, fax machine: Varies
Approximate percentage of time incumbent spends in “on-the-job” travel, including commuting to regular work locations: less than 5%
Benefits:
Competitive Salary: Attractive compensation package based on experience.
Health & Wellness: After 30 days of employment on the 1st of the next month, you are eligible to sign up for medical, dental, and vision insurance, air ambulance coverage, short-term disability, pet insurance, health savings accounts, and company-paid life insurance.
Retirement Plans: Employees can enroll in our company's 401(k) plan.
Generous PTO: After completion of your probationary period, employees earn 1 day of PTO per month, plus paid holidays throughout the calendar year.
Employee Discounts: After completion of your probationary period, you can access the My ID Travel program, which allows members of your immediate family to participate as well. This program provides travel privileges, including:
Flight tickets at significant discount, employee and family members can fly our planes (standby space available)
Discounts on hotels and resorts
Car rentals at reduced rates
Discounted cruises
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
At Surf Air Mobility, we are committed to building a more inclusive ecosystem that integrates women, people of color, and other underrepresented groups into the cleantech sector and aerospace industry. We strongly encourage applications from qualified applicants and members of underrepresented groups. Surf Air Mobility is an Equal Opportunity Employer; employment with Surf Air Mobility is governed based on merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Surf Air Mobility participates in E-Verify.
$23k-28k yearly est. Auto-Apply 8d ago
Customer Service Representative - Mortgage Processing
First Bank 4.6
Call center agent job in Saint Louis, MO
What You Will Be Doing * Communicating daily with customers, third parties and other employees of the organization via phone. * Respond to all written communications received from clients and third parties. * Resolving written and verbal customer inquiries and requests for documents
* Quoting payoff information
* Handling short payoffs received from title companies and customers
* Sending correspondence to appropriate parties
* Updating Adjustable Rate Mortgage loan information including set up of new ARM loans, reviewing ARM notification letters and updating ARM indexes in the computer
* Processing address change requests and returned mail
* Working with record retention software by scanning original documents into program and reviewing any errors created while scanning. Completing document purge from record retention software as needed.
* Assisting in the New Loan Set-Up process
* Working with 3rd party venders to order supplies and maintenance for copy machines and scanners
* Working with vender to prepare releases for recently paid off loans
* Assisting with preparation of releases for prior paid in full loans and assignments for current loans
* Assisting with external and internal audit requests as needed
* Assisting with special loan functions including loan assumptions, partial releases, loan modifications, assignments and additional duties as needed.
What You Need for this Position
* Strong Customer Service Skills
* High school diploma or general education degree (GED)
* 3 to 5 years' related experience and/or training; or equivalent combination of education and experience
* Computer proficiency
* Attention to detail and accuracy a must
* Ability to read, write, and comprehend simple instructions, short correspondence and memos
* Ability to write reports, business correspondence, and procedure manuals.
* Ability to effectively present information and respond to questions in one-on-one and small group situations to customers, clients, and other employees of the organization
Be a part of a growing company that is truly committed to its employees and clients. Consider joining the First Bank family. As a member of our family, you are part of one of the largest independent banks in the U.S. We are proud of our growth and success over the past 100 years and look forward to a bright and promising future.
Diversity
At First Bank one of our biggest strengths is the diversity of our people. Our mission is to capitalize on the diversity of our associates and promote personal and professional development throughout every area of the organization. We encourage diversity by actively seeking employees from various backgrounds, walks of life, and job skills. We strongly encourage you to apply whenever a First Bank job opportunity interests you.
First Bank is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Attn: Applicants interested in a San Francisco based position: First Bank will consider qualified applicants with a criminal history in a manner consistent with the San Francisco Fair Chance Ordinance.
At First Bank, we embrace a hybrid work environment which allows employees to work at an alternative location depending upon the needs of their job and team. The in-office days are designed to inspire increased collaboration, development, productivity, and quick decision making.
Hybrid schedules should include at least two full days in the office with more or all in-office days expected of our client facing teams and the groups that support them in the business.
The range for this role takes into account many factors that First Bank considers when making hiring decisions, including but not limited to, prior experience, skill set, training, and other internal business and organizational factors. First Bank generally does not hire at or near the top of the range below. The range is driven by the geographic location of our estimated hiring location; however, the specific range may vary depending on the geographic location for remote positions. Compensation decisions depend on the specific facts and circumstances of each hiring instance. A reasonable estimate of the current pay is $19.00 to $24.00
$19-24 hourly 32d ago
Call Center Representative
Senior Health Solutions 3.6
Call center agent job in Saint Charles, MO
Senior Health Solutions is a state-licensed agency that specializes in the senior life and health insurance market. We pride ourselves on outstanding customer service and deliver quality service to our clients.
Job Summary
As a CallCenter Representative, employees will receive calls from prospective and current clients. You will be working with them by assisting in Medicare enrollment. The callcenter employee works with the client to verify eligibility and gathers the necessary information from the client to assist with the Medicare enrollment. This is not a remote position.
Responsibilities
Taking inbound calls, listening to client questions and fulfilling their needs. Guiding clients through the enrollment process with excellent communication skills.
Qualifications and Skills
Pleasant phone voice with good customer service skills
Good computer and keyboarding skills
Previous CallCenter experience a plus (not required)
Outgoing and energetic attitude
Active Listening Skills giving full attention to what clients are saying, taking time to understand the points that are being made, and not interrupting at inappropriate times.
Ability to multitask
Excellent problem-solving skills
Benefits and Perks
Uncapped Bonus and Commission
26% of our Licensed Advisors are Top Producers with an annual wage of
100k - 150k+
21% of our Licensed Advisors have an annual wage of 60k - 85k
Renewals begin after 13 months, adding more potential income.
Health Insurance available after 60 days
401k with a partial company match
Monday through Friday, occasional Saturdays, NO SUNDAYS
All training paid
Surprise Incentives throughout the year
Powered by JazzHR
R3UzkTMW9D
$28k-35k yearly est. 7d ago
Call Center Representative
Bath Planet
Call center agent job in Saint Charles, MO
Job DescriptionJoin Our Winning Team! - CallCenter Representatives Needed
Are you ready to make a difference AND boost your income? Bath Planet of St. Louis is looking for energetic, motivated, and enthusiastic CallCenter Representatives to help homeowners create dream spaces and bring smiles to their faces. We're not just a company - we're a family, and we want YOU to be a part of it!
Why Bath Planet?
Grow With Us - As one of the fastest-growing companies in our field, your career has unlimited potential.
Reputation You Can Trust - We're proud of the high-quality products and services we deliver to homeowners.
Make an Impact - Help homeowners transform their spaces and make their dream homes a reality!
What You'll Be Doing:
Engage with potential clients and offer tailored solutions to their needs.
Answer questions and smoothly address any concerns.
Gather homeowner info and schedule appointments with ease.
Track your conversations and input data into our systems.
Follow up with interested homeowners to keep them on track.
What We're Looking For:
Sales skills with the ability to connect with people.
Telemarketing or customer service experience preferred (don't worry, we'll train you!).
Tech-savvy with basic computer skills.
Excellent communication skills with a positive attitude.
A go-getter with a drive to succeed.
Why Work With Us?
Top-tier training to help you succeed.
Opportunities for advancement and career growth.
Fun and energetic work environment!
Paid vacation and sick time
Competitive pay
Our Culture - It's About YOU!
At Bath Planet, we believe in fostering an environment where you can thrive:
Collaboration: Together, we achieve greatness!
Support & Growth: We invest in YOU, offering industry-best training and career development opportunities.
Recognition: We celebrate your wins - whether it's hitting sales targets, going the extra mile for a homeowner, or being an amazing team player.
Ready to Jump In?
We're not just a team, we're a family. If you're passionate, driven, and want to be part of an exciting and rewarding journey, apply now!
Powered by JazzHR
kh SDBbaTUA
$26k-34k yearly est. 31d ago
Customer Excellence Representative
HOYA Group 4.4
Call center agent job in Columbia, IL
Join The HOYA Vision Care Team!
For over 60 years, HOYA Vision Care has been a passionate leader in optical technology innovation. As a manufacturer of high quality, high performing eyeglass lenses, we continuously aim to bring the best possible vision care solutions to eye care professionals.
We are currently hiring a Customer Service Representative!
Wage: $18/hour
Shift: Monday - Friday 9:00am - 5:30pm
Location: Columbia, IL
What's in it for you?
Health/Dental/Vision/Disability Insurance
Tuition Reimbursement
401K plans
PTO and Paid Holidays
And more!
What you'll do:
Answer incoming calls from customers in a professional manner.
Receive new orders, input Rx order correctly into DVI.
Address and resolve customer requests and issues related to lab, lenses, services, pricing, product.
Direct complaints concerning billing and services rendered.
Refer complaints of service failures to designated department managers for investigation.
Locate an order's current or past position in the facility by checking in computer system.
Tag trays when necessary for expediting.
Give estimated order completion times, monitor own “promise jobs,” and notify customers of delays.
Document phone conversations in account notes in DVI. • Keeps abreast of products and availability.
Qualifications:
High School Diploma or GED
2 years of telephone customer service experience a plus
Optical experience recommended
Insurance billing and reconciliation recommended (VSP, VBA, VCP, Superior, and Eye-Med)
$18 hourly Auto-Apply 29d ago
Customer Success Representative - $20/hr ($21/hr after 90 Days)
Missouri Insurance Advisors
Call center agent job in Wildwood, MO
Job DescriptionBenefits:
Opportunity for advancement
Paid time off
Training & development
Customer Service Representative Compensation: $20 per hour starting, $21 after 90 Days!
Wildwood Insurance Advisors is growing fast, and we are looking for customer service professionals who want more than a typical job. Our culture is built on working hard, supporting each other, and celebrating wins together. We invest in our people, encourage growth, and challenge our team to hit both personal and professional goals.
If you are looking for a role where you can make an impact, build real skills, and grow within an expanding organization, this could be a great fit.
WHAT YOU CAN EXPECT IN THE CUSTOMER SUCCESS POSITION:
Youll be in a position that is vital to our company's success, where you have the opportunity to ensure our customers have a positive experience with our products and services.
Your day to day will consist of communicating with our current clients through phone, email and SMS communication, to ensure that they are getting the most out of their experience.
In this role you will need to learn the basics about Medicare and Ancillary products so that you can answer customer questions and explain policy coverage.
You will maintain accurate records of client interactions and policy details.
This position requires a person with excellent communication skills, specifically phone call etiquette.
Our clients depend on us as professionals to be knowledgeable and well organized, therefore to excel you must have strong organizational and time management skills.
Our organization thrives on its culture so being a team player is imperative to our mission.
We are professionals and we expect all of our candidates to be professionals as well, so a high degree of professionalism and ethical standards is expected.
WHAT TO EXPECT AS NEW EMPLOYEE AT WILDWOOD INSURANCE ADVISORS:
Serves customers by providing product and service information and resolving product and service problems.
Attracts potential customers by answering product and service questions and suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
$20 hourly 6d ago
Customer Service Representative
Fastsigns 4.1
Call center agent job in Saint Louis, MO
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry.
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients.
The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized.
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
$27k-33k yearly est. 60d+ ago
BLV - Airport Operations Center Operator
Avports LLC
Call center agent job in Mascoutah, IL
Airport Operations Center Operator
REPORTS TO: Airport Operations Supervisor/ARFF Captain
AIRPORT: Mid America St. Louis Airport
The Airport Operations Center Operator (AOCO) plays a vital role in overseeing and supporting daily operational and security functions at MidAmerica St. Louis Airport. This position ensures compliance with established procedures and regulatory requirements, contributing to the safe, secure, and efficient operation of the airport.
SKILLS AND KNOWLEDGE
Must possess situational awareness, alertness and skill in detecting and recognizing safety hazards.
Must have ability to understand and carry out instructions.
Must be able to achieve or meet all training required and TSA 1542.
Must achieve and maintain knowledge and skills related to airport operations, and related security duties.
Ability to remain calm during stressful situations which may involve life-safety incidents
DUTIES
Perform tasks associated with the Airport Operations Center (AOC), terminal operations and other duties as assigned.
Answering multi-line phone systems
Monitoring and communicating on radio frequencies
Monitor airport-wide fire alarm system
Operate and Monitor CCTV system
Accurately maintain daily logs
Under the direction of the General Manager/Chief of Public Safety or Deputy Chief of Public Safety and the Shift Operations Supervisor/ARFF Captain, assist and participate in operations, life safety, and security activities at the airport and its facilities.
Maintain all tools and equipment in good working condition.
Accurately prepare reports as required.
Assist in controlling vehicular and pedestrian AOA entry
Maintain surveillance of the terminal and other buildings and provide general security of the Airport.
Must obtain and maintain knowledge of the AEP, ACM, SICP, ASP, TSA 1542, and FAR 139, as well as any other relevant material for the position of AOC Operator.
Contribute to the publication of relevant Notice to Airman (NOTAMS) for the Airport based on criteria established in the Airport ACM.
As directed, review ID badge applications and verify accompanying personal identification (and immigration - if applicable) documents, - schedule and send notifications, ID badge printing and issuance.
PROFESSIONAL EXPERIENCE / QUALIFICATIONS / EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS
To perform this job successfully, the selected individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be at least eighteen (18) years of age.
Must be a citizen or lawful resident of the United States.
Must possess a high school diploma or equivalent.
Must possess a valid motor vehicle operator's license throughout the employee's employment.
Must pass a Transportation Security Agency (TSA) background check.
A felony Driving Under the Influence (DUI) conviction will be disqualifying.
Must be able achieve or have and maintain a current CPR and AED certification.
Position involves shift work.
COMPENSATION
Competitive compensation package.
NON-DISCRIMINATION COMMITMENT
Avports policies focus on eliminating all discrimination based on gender, race, ethnicity, indigenous identity, disability, sexual orientation, and gender identity.
Avports commitment to gender equality and non-discrimination focuses on issues related to equal opportunities and treatment for all women and men in the employees' recruitment, selection, promotion, compensation, and development processes.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee will be regularly required to stand; walk; use hands to finger, handle to feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell. The employee will occasionally be required to sit. The employee must regularly lift and/or move more than 75+ pounds. Specific vision abilities required by this job include vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Infrequent US Domestic travel may be required.
COGNITIVE DEMANDS
Attention to detail and focus on quality
Highest levels of integrity
Ability to inspire, lead and motivate people, including him/herself and others
Ability to gain and maintain trust among customers, staff, and stakeholders
Ability to negotiate and gain consensus
Ability to manage and resolve conflict in a productive way
Calm, tactful, respectful, and diplomatic character
Ability to work under situations of stress and with limited resources
Excellent teamwork capabilities
High degree of emotional intelligence and empathy
REFERENCES
Up to three positive references from previous employers and/or supervisors may be required
$26k-35k yearly est. Auto-Apply 60d+ ago
Customer Service-Field Representative (Water and Sewer)
City of O'Fallon 3.4
Call center agent job in OFallon, MO
The City of O'Fallon, MO is looking to hire a full time Customer Service Field Representative for the Water and Sewer Division for the locates, tap inspections and/or the Fats, Oils and Grease (FOG) programs. Our Customer Service Field Representative earns competitive hourly rates from $25.98 to $ 38.97 (top of grade) with an expected starting pay rate of $25.98 - $32.49.
The City of O'Fallon values its employees and their wellbeing. Our benefits package includes comprehensive insurance and wellness programs such as Medical, Dental, Vision, employer-paid Accident and Life Insurance; an optional Health Savings Account (HSA) with employer contributions; Flexible Spending Accounts (FSAs); optional Pet Insurance; reward wellness incentives; onsite workout facilities; discounted membership at Renaud Fitness/Aquatic Center; an Employee Assistance Program (EAP); and Identity-Theft Protection.To promote work-life balance, paid leave benefits include 3 weeks of vacation for new hires, 11 holidays, 1 personal holiday, sick leave, and extended illness for oneself or to care for family members. Some facilities even feature designated, fully furnished Zen and lactation rooms.
The City of O'Fallon participates in the Missouri LAGERS L-6 Pension Plan and offer a 457 (b) Retirement Plans. Committed to continued employee growth, the City also offers tuition reimbursement.
As part of our Water and Sewer Division, you will be responsible for locating and marking the locations of City-owned utilities as part of the Missouri One Call System. Generally, your schedule will be daytime hours Monday through Friday, but overtime hours may be required occasionally.
Responsibilities and duties include:
Locating and marking the exact location of City owned utilities, including water lines, sewer lines, buried conduit/cable, and
Meeting with other departments, residents, contractors, developers, other governmental agencies and utility companies to discuss and resolve issues relating to City owned utilities and/or the FOG Program.
Preparing a schedule of utility locate activities and routine work order activities
Performing field surveys and
Preparing reports and documenting
Managing and updating utility location plans, records, and files (electronically and hard copy).
Completing routine work
Responding to and resolving customer concerns
Collecting samples for laboratory
Responding to emergency situations and participate in the City's snow removal and winter operations
Inspecting new water connections to the Distribution
Installing, replacing, troubleshooting & repairing water meters as needed
Performing inspections, sending letters and notifications for the City FOG program and working with owners, operators, haulers, etc. on compliance matters.
Maintaining a schedule for business compliance with the FOG Program and follow-up procedures.
We're looking for someone who is able to read and understand engineering design drawings, as-built drawings, City Codes and utility maps. This person should be knowledgeable in the construction, maintenance and repair of water distribution systems.
Could this be the opportunity for you? We look for employees who:
Exhibit self-motivation by always looking for ways to improve their knowledge and skills
Have the ability to operate equipment and machinery such as underground locating equipment, computers, GIS software, two-way radios and common hand tools
Possess knowledge of safety principles associated with active construction zones
Skilled in communicating with the public and others, such as contractors and other City employees
Maintain their assigned vehicles and equipment with care
Get great satisfaction from contributing to what makes O'Fallon such a great place to live!
Requirements include:
High school diploma or GED required.
One year of construction experience or equivalent experience involving construction of underground facilities. Experience locating utilities using the Missouri One Call System is preferred.
Ability to work outside in all types of weather conditions.
Possession of or ability to readily obtain a valid motor vehicle operator's license.
The City of O'Fallon is an Equal Opportunity Employer and participates in E-Verify.
$25k-32k yearly est. 33d ago
HR Call Center Representative
Integrated Resources 4.5
Call center agent job in Maryland Heights, MO
Title: HR CallCenter Representative Duration:+10 MONTHS
Hours: Monday -Friday, 7:00 AM -3:30 PM
Description:
Responsible for responding to employee questions and inquiries about employee benefit programs and human resource policies. Provides assistance with disability, health, and life benefits, paid time off, and retirement plans. Prepares appropriate documentation and processes necessary paperwork. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
ESSENTIAL FUNCTIONS:
Handles various levels of inquiries concerning compensation, position management, payroll and benefits administration.
Provides first line of contact for employees, external vendors, Trust department, and other plan administrators via telephone.
Researches and resolves basic inquiries regarding payroll activity and tax withholdings.
Provides frontline assistance regarding programs, policies, and procedures.
Responsible for problem-solving and resolving Tier 1 type of questions.
Documents calls and forwards ticket to Tier 2 for resolution if unable to resolve.
Requirements/Certifications:
1-2 years previous administrative support in an HR department
-Bachelor's degree preferred. -Working knowledge of Workday preferred.-Basic knowledge of Human Resources (benefits, employment law, employee relations, knowledge of HRIS) preferred.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-38k yearly est. 60d+ ago
Call Center Representative
Senior Health Solutions 3.6
Call center agent job in Saint Charles, MO
Senior Health Solutions is a state-licensed agency that specializes in the senior life and health insurance market. We pride ourselves on outstanding customer service and deliver quality service to our clients. As a CallCenter Representative, employees will receive calls from prospective and current clients. You will be working with them by assisting in Medicare enrollment. The callcenter employee works with the client to verify eligibility and gathers the necessary information from the client to assist with the Medicare enrollment. This is not a remote position.
Responsibilities
Taking inbound calls, listening to client questions and fulfilling their needs. Guiding clients through the enrollment process with excellent communication skills.
Qualifications and Skills
Pleasant phone voice with good customer service skills
Good computer and keyboarding skills
Previous CallCenter experience a plus (not required)
Outgoing and energetic attitude
Active Listening Skills giving full attention to what clients are saying, taking time to understand the points that are being made, and not interrupting at inappropriate times.
Ability to multitask
Excellent problem-solving skills
Benefits and Perks
Uncapped Bonus and Commission
26% of our Licensed Advisors are Top Producers with an annual wage of
100k - 150k+
21% of our Licensed Advisors have an annual wage of 60k - 85k
Renewals begin after 13 months, adding more potential income.
Health Insurance available after 60 days
401k with a partial company match
Monday through Friday, occasional Saturdays, NO SUNDAYS
All training paid
Surprise Incentives throughout the year
$28k-35k yearly est. Auto-Apply 5d ago
Call Center Representative
Bath Planet
Call center agent job in Saint Louis, MO
Job DescriptionCall Center Representatives Exciting Opportunity Awaits! Ready to make a positive impact while earning a substantial income? Look no further! Bath Planet of St. Louis and More is on the hunt for dynamic individuals to join our team as CallCenter Representatives.
Why Choose Us?
Rapid Growth: We're one of the fastest-growing companies in the industry.
Professional Reputation: We stand strong behind our products and workmanship.
Help Homeowners: Assist homeowners in improving their homes.
Responsibilities:
Deliver a scripted pitch tailored to homeowners' needs.
Handle questions and objections with finesse.
Obtain homeowner information (name, address, phone, email).
Schedule appointments over the phone and input details into the computer.
Keep detailed notes of conversations.
Follow up with potential homeowners who respond to advertisements.
Key Competencies:
Sales and marketing knowledge.
Relevant experience in telemarketing, sales, or promotions.
Product knowledge (don't worry, we provide training!).
Proficiency in relevant computer applications.
Excellent communication skills.
Ability to gather and manage information.
Persuasiveness and adaptability.
Initiative and tenacity.
High energy level and self-motivation.
Perks and Benefits:
Industry-best training.
Ongoing support.
Advancement opportunities.
Exciting working environment.
Incentive programs (win gift cards, lunches, and days off!).
Company Culture at Bath Planet of St. Louis and More:
Collaboration: We believe in working together to achieve common goals. Our team supports one another, shares ideas, and celebrates successes.
Professionalism: We maintain a high standard of professionalism in all interactions. Respect, integrity, and honesty are at the core of our culture.
Innovation: We encourage creativity and innovative thinking. Whether improving processes or finding new solutions, we value fresh perspectives.
Employee Development: We invest in our team's growth. Industry-best training, ongoing support, and advancement opportunities are available.
Fun Environment: We make work enjoyable! Incentive programs, contests, and team-building activities keep things exciting.
Employee Recognition and Celebrations:
Recognition Programs: Outstanding performance is acknowledged publicly through regular recognition programs. Whether it's hitting sales targets, providing exceptional customer service, or contributing innovative ideas, we celebrate these accomplishments.
Employee of the Month: Each month, we recognize an exceptional team member as the “Employee of the Month.” This recognition comes with perks like gift cards, a special parking spot, or additional time off.
Team Celebrations: When our team achieves significant milestones (such as meeting quarterly goals), we celebrate together. It could be a team lunch, a fun outing, or a themed event.
Anniversary Celebrations: We honor employees' work anniversaries. We appreciate their dedication and commitment.
Personalized Appreciation: Managers and colleagues express appreciation through personalized notes, emails, or shout-outs during team meetings
Experience:
Customer service
Telemarketing
Active listening
Sales
Callcenter
Our culture is all about positivity and support. If you join us, your achievements won't go unnoticed!
Ready to Join the Adventure?
Remember, we're not just a company; We're A FAMILY! Complete the online application if you're ready for a dynamic work environment.
If you need assistance with resume submission, please call Kristi at **************. Let's make home improvement fun!
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Shift:
Morning shift
Work Location: In person
Powered by JazzHR
dr NIsp0cxk
$15-17 hourly 31d ago
Customer Service Representative
Fastsigns 4.1
Call center agent job in Saint Louis, MO
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
How much does a call center agent earn in Saint Peters, MO?
The average call center agent in Saint Peters, MO earns between $21,000 and $41,000 annually. This compares to the national average call center agent range of $23,000 to $41,000.
Average call center agent salary in Saint Peters, MO