Call center agent jobs in Santa Maria, CA - 55 jobs
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Cellular Sales 4.5
Call center agent job in Santa Maria, CA
Cellular Sales
Cellular Sales is Growing!
Up to $500 sign-on bonus. Details to be discussed in the interview.
Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
Why Join Cellular Sales
Our talented teams help clients connect, work, watch, game, and stream with the latest devices. We partner with our customers to find the best Verizon plans and services for their needs while expanding their ability to stay connected. We listen to their concerns, and make sure they leave informed and satisfied with their visit. For the communities we serve, we get to actively build relationships and trust.
What We Offer
We give you the tools and support to succeed, along with great incentives to perform well and continue improving. Here's what you'll get when you join us:
Competative Income: $17.00/hour + Bonuses
First rate health benefits: Including health/vision/dental, and life insurance
Security for your future: 401(k) with ROTH option to save for retirement
Performance Incentives: Top performers receive trips, gifts, and prizes
Growth and Development: Gain invaluable knowledge, insight, and mentorship from our experienced leadership
Advancement Opportunities: We promote from within and encourage growth
Outstanding Company Culture: A healthy community that fosters collaboration and mutual success
Community Involvement: Impact the lives of people where you live through local events and volunteering
Responsibilities
As a CallCenter Representative you will provide ongoing support to our current team of Verizon Sales Consultants. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback to improve productivity.
Follow up on distributed leads
Generate store traffic and contribute to the California market's success
Handle customer inquiries both by phone and text
Support sales force by generating sales leads
Follow communication scripts when handing different topics
Research required information using available resources
Provide customers with product and service information
Candidates should be able to take feedback and criticism to improve productivity and character
What We Are Looking For
Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.
Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must be able to sit for long periods of time.
Essentials
Positive attitude
Effective communication skills
Business ownership mentality
Interest and understanding of technology products and services
Knowledge of customer service principles and practices
High school diploma or equivalent; college degree preferred
Minimum two years of related work experience
Proficient in Microsoft Office
Data entry and typing skills (including 10 key)
Experience in a callcenter or customer service environment
Position Type/Expected Hours of Work
This is a full-time position
Monday - Friday
If you're eager to learn and implement our proven techniques to grow your career, enjoy a fast paced environment, and have reliable transportation, let's talk.
Opportunity awaits, apply today!
$31k-37k yearly est. Auto-Apply 26d ago
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Customer Service Representative - State Farm Agent Team Member
Julia Tipolt-State Farm Agent
Call center agent job in Solvang, CA
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Paid time off
Opportunity for advancement
Training & development
State Farm Customer Service Role
Now Inviting Candidates to Apply
Join a winning insurance and financial services team. Apply to become a State Farm Customer Service Representative responsible for taking care of existing customers.
Unexpected events happen. We are looking for team members who want to be involved in the lives of others to help them plan against the financial impact that occurs when the unexpected happens.
When it comes to making responsible insurance and financial decisions, people procrastinate and purchase inferior products. People purchase insurance and financial products that lack the most important benefits. These people need our help to make better and more responsible decisions.
We are hiring new team members who have a passion for serving our existing customers and helping them obtain additional products that will save them from a financial disaster when the unexpected happens.
This is a rewarding career for the right person. If you have what it takes, you will enjoy a higher income that pays you for working hard and achieving results. We will teach you the skills of insurance planning, selling, and maintaining a strong clientele who will send you referrals and continue to purchase products from you as their life grows.
If you have the following personality traits, character traits, attitudes, and motivations, we invite you to try out for our team.
YOU are
Results oriented and goal driven and can work independently without close supervision.
wanting an opportunity to be a part of something that is lasting.
Interested in being trained to serve customers and pivot to additional products.
confident in your abilities, and you are an optimistic person who believes that your actions can positively impact your future.
Able to imagine success then create it. You dont blame other people and circumstances for your challenges.
A people person and have a strong desire to help them.
intelligent and are willing to study and learn the necessary skills, to gain an insurance license, to learn our products, and learn to use our computer systems.
Able to show how your character is your strength. You are honest, hard-working, treat other people the way you want to be treated, and you take responsibility for your actions and your future.
Discipline enoughto get distracted by unproductive activities.
Able to see that servicing and growing customers as a worthy profession. You have researched State Farm and realize the value of service and quality products that we bring to customers.
Able and willing to serve others by listening to their challenges, discovering their needs, presenting quality solutions, then getting their commitment to take your advice.
Willing to put customers needs first and based on the service and quality products that you recommend; even though, you may not always have the lowest price. You can keep them as a customer, because they trust you and your service, not price.
If YOU have what it takes, we will train you to use our proven systems, and you can create the following future for yourself:
You have taken advantage of the strong leadership and coaching from your previous mentors or have decided you need one. You are ready to execute the tried-and-true model that proved successful for many other State Farm team members. Your income is above and beyond what you could have ever imagined. You help your clients build solid financial futures. You are excited about the retirement income you are building for yourself and your family.
Career Benefits:
Base Salary plus a very lucrative commission program.
Retirement Plan including Health benefits.
Great bonus potential for top performers
Incentive paid travel opportunities
Paid time off - vacation, personal time, sick time and Holidays paid
Outstanding preparation if you aspire to be a State Farm agent in the future
Extensive training available
$32k-42k yearly est. 15d ago
Member Engagement Specialist
Channel Islands YMCA
Call center agent job in San Luis Obispo, CA
PLEASE NOTE: This opening is for a 5:15am - 8:30am Monday - Friday shift only. Only apply if you are able to work this shift.
BENEFITS THAT BENEFIT YOU
FREE Family Gym Membership and Program Discounts
Education Assistance Program Up To $1,500 per year
YMCA Retirement Fund
Paid Sick Leave
Flexible Schedule
What does a Member Engagement Specialist do?
Conduct interviews and facility tours with prospective members to promote, the goal of increasing new membership enrollments
Engage members and manage and monitor recruitment and retention tracking and reporting
Identify, track and follow-up consistently with prospective members via branch promotions, software reports, internal/external messaging etc
Generate new prospective members through collaboration with Program Coordinator/Director
Handle all new/follow up phone calls regarding facility membership promptly and in a professional courteous manner
Perform member relations duties including handling complaints and inquiries, processing new memberships and monthly fee payments
Ensure knowledge of YMCA programs and assist with program enrollment
Follow check-in and service procedures
Follow cash management and receipting procedures
Handle telephone reception
Maintain a neat and organized Service Desk. Ensure the front lobby area remains tidy and clean
Stock work areas with forms and stationary supplies
Be proactive with information and knowledge of all program information and changes
Complete opening and closing building procedures
Provides exceptional customer service and fosters connections with members
Our Commitment to Belonging
At the Channel Islands YMCA, we are committed to building bridges within our communities. We aspire to create spaces, experiences, and a culture where all people belong and feel connected.
Qualifications
Must be at least 18 years old
High School Diploma or equivalent
Previous customer service experience preferred
Ability to obtain a criminal record clearance
$42k-71k yearly est. 16d ago
Customer Care Representative
Trumark Urban LLC
Call center agent job in San Luis Obispo, CA
Who We Are
Our mission is to enhance the lives of people by creating inspiring living environments - enhance and inspire. For over 35 years, Trumark has been a leading real estate development company with divisions in Colorado, Northern, Central, and Southern California. We strive to set ourselves apart from other builders by looking ahead. We make sure that the products we are providing are the best for our homebuyers, that they fit into life today and in the future, and that the surroundings are inviting and purposeful.
Overview
Interfaces with customer care and construction departments, subcontractors, homebuyers, and homeowners to perform quality control, final orientations and diagnose, schedule and complete warranty service work.
Key Responsibilities:
Conducts internal pre-walk and sign-off, utilizing department's PW templates and RTS protocols.
Provides construction with clear, written communication of punch items needing corrected.
Maintain great rapport with construction personnel who are responsible for completing punch items.
Conducts walk-through and sign-off appointments in accordance with department's standardized processes, and forms.
Educates buyers on the design and performance of energy efficient equipment and systems.
Maintains familiarity with Trumark's Limited Warranty Policy, as well as SB-800 statutes of limitations.
Services homeowner service requests coming into department via phone calls, emails, voicemails, or Zendesk accounts.
Utilizes Newstar to generate work orders to trades for warrantable items with a targeted homeowner sign-off within (7) days.
Action days - manage multiple trades on homes with complex service requirements.
Conducts year-end walks to assess items qualifying for warrantable service work.
Continuous Improvement - back feeds recurring deficiencies with design or product to Customers Service Manager.
Supports continuous education of homeowners on warranty, functionality, fit and finish, and design of utilities and their performance.
Water intrusion site inspections - works within department protocols to conduct field assessment of water damage, and identify the source of the leak.
Water damage remediation - supports trade efforts of to remediate and in house management of build-back phase.
Eliant surveys - provides and manages customer service work to completion in a manner that commands “10” ratings.
Schedule and supervise subcontractor repairs in homes after delivery to homeowner.
Schedule inspections with homeowners, assess routine warranty claims and follow through to completion all service requests within seven (7) days.
Maintain excellent homeowner relations, provide homeowner knowledgeable, timely and professional service.
Evaluate subcontractor and product performance.
Keep accurate service request logs and documentation of all work performed.
Qualifications:
Has a High School Diploma or GED minimum.
Has fundamental working knowledge of residential assembly/construction.
Is familiar with product quality and workmanship standards to which houses are built.
Able or capable of learning to work with customer service ticketing software.
Must have a background in Warranty, or similar.
Must be able to deal effectively with confrontational situations and maintain objectivity in public relations.
Must have a valid, unrestricted Motor Vehicle License.
Excellent communication, verbal, and written skills.
Strong organizational and interpersonal skills.
Detail oriented, works well under pressure, capable of handling multiple tasks with simultaneous deadlines.
Why Work for Trumark?
Work with a team that values you! Trumark offers a direct career path with an open seat for you at our table.
We embody our mission to Live Well. Trumark Homes is dedicated to creating communities that foster an enthusiasm to connect, the strength to aspire and the compassion to give back. For approximately every 50 homes we build, we work with charity: water to provide and serve approximately 200 people with fresh, clean water.
Exceptional Medical Benefits (100% Employee + 60% Dependent).
Monthly wellness stipend.
401k with company matching, we are helping you plan for future retirement.
EEO Statement
At Trumark Homes, we are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in employment decisions, including recruiting, hiring, compensation, promotion, benefits, disciplines, termination, job assignments, or training.
Statement to Outside Staffing Agencies
Trumark Companies ("Trumark") does not accept unsolicited resumes from recruiters, agencies, or any source other than directly from the candidate. Trumark will NOT pay any fees for placements resulting from unsolicited submissions. Trumark's recruiting department handles all recruiting/hiring processes - please do NOT contact other Trumark employees (including the hiring manager) directly to present candidates or to engage them for recruiting/staffing services. Only Trumark's recruiting department is authorized to engage in recruiting and staffing services; any unsolicited submissions or engagements by recruiters, agencies, or any other source will be deemed to have been made free of any charges, fees, or obligations.
$34k-43k yearly est. Auto-Apply 60d+ ago
Customer Care Representative
Trumark Companies
Call center agent job in San Luis Obispo, CA
Who We Are
Our mission is to enhance the lives of people by creating inspiring living environments - enhance and inspire. For over 35 years, Trumark has been a leading real estate development company with divisions in Colorado, Northern, Central, and Southern California. We strive to set ourselves apart from other builders by looking ahead. We make sure that the products we are providing are the best for our homebuyers, that they fit into life today and in the future, and that the surroundings are inviting and purposeful.
Overview
Interfaces with customer care and construction departments, subcontractors, homebuyers, and homeowners to perform quality control, final orientations and diagnose, schedule and complete warranty service work.
Key Responsibilities:
Conducts internal pre-walk and sign-off, utilizing department's PW templates and RTS protocols.
Provides construction with clear, written communication of punch items needing corrected.
Maintain great rapport with construction personnel who are responsible for completing punch items.
Conducts walk-through and sign-off appointments in accordance with department's standardized processes, and forms.
Educates buyers on the design and performance of energy efficient equipment and systems.
Maintains familiarity with Trumark's Limited Warranty Policy, as well as SB-800 statutes of limitations.
Services homeowner service requests coming into department via phone calls, emails, voicemails, or Zendesk accounts.
Utilizes Newstar to generate work orders to trades for warrantable items with a targeted homeowner sign-off within (7) days.
Action days - manage multiple trades on homes with complex service requirements.
Conducts year-end walks to assess items qualifying for warrantable service work.
Continuous Improvement - back feeds recurring deficiencies with design or product to Customers Service Manager.
Supports continuous education of homeowners on warranty, functionality, fit and finish, and design of utilities and their performance.
Water intrusion site inspections - works within department protocols to conduct field assessment of water damage, and identify the source of the leak.
Water damage remediation - supports trade efforts of to remediate and in house management of build-back phase.
Eliant surveys - provides and manages customer service work to completion in a manner that commands “10” ratings.
Schedule and supervise subcontractor repairs in homes after delivery to homeowner.
Schedule inspections with homeowners, assess routine warranty claims and follow through to completion all service requests within seven (7) days.
Maintain excellent homeowner relations, provide homeowner knowledgeable, timely and professional service.
Evaluate subcontractor and product performance.
Keep accurate service request logs and documentation of all work performed.
Qualifications:
Has a High School Diploma or GED minimum.
Has fundamental working knowledge of residential assembly/construction.
Is familiar with product quality and workmanship standards to which houses are built.
Able or capable of learning to work with customer service ticketing software.
Must have a background in Warranty, or similar.
Must be able to deal effectively with confrontational situations and maintain objectivity in public relations.
Must have a valid, unrestricted Motor Vehicle License.
Excellent communication, verbal, and written skills.
Strong organizational and interpersonal skills.
Detail oriented, works well under pressure, capable of handling multiple tasks with simultaneous deadlines.
Why Work for Trumark?
Work with a team that values you! Trumark offers a direct career path with an open seat for you at our table.
We embody our mission to Live Well. Trumark Homes is dedicated to creating communities that foster an enthusiasm to connect, the strength to aspire and the compassion to give back. For approximately every 50 homes we build, we work with charity: water to provide and serve approximately 200 people with fresh, clean water.
Exceptional Medical Benefits (100% Employee + 60% Dependent).
Monthly wellness stipend.
401k with company matching, we are helping you plan for future retirement.
EEO Statement
At Trumark Homes, we are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in employment decisions, including recruiting, hiring, compensation, promotion, benefits, disciplines, termination, job assignments, or training.
Statement to Outside Staffing Agencies
Trumark Companies ("Trumark") does not accept unsolicited resumes from recruiters, agencies, or any source other than directly from the candidate. Trumark will NOT pay any fees for placements resulting from unsolicited submissions. Trumark's recruiting department handles all recruiting/hiring processes - please do NOT contact other Trumark employees (including the hiring manager) directly to present candidates or to engage them for recruiting/staffing services. Only Trumark's recruiting department is authorized to engage in recruiting and staffing services; any unsolicited submissions or engagements by recruiters, agencies, or any other source will be deemed to have been made free of any charges, fees, or obligations.
$34k-43k yearly est. Auto-Apply 60d+ ago
Insurance Customer Service Representative
Andy Cortez
Call center agent job in Santa Maria, CA
Job Description
Are you organized, detail-oriented, and enjoy helping people with their insurance questions?
Andy Cortez Insurance Agency, Inc., an established Farmers Insurance agency in Santa Maria, is looking for a Part-Time Customer Service Representative to support our clients and agency team.
This role is focused on servicing existing customers, handling routine policy requests, and providing friendly, professional support. It is ideal for someone who enjoys structured work, steady hours, and a team environment.
Benefits
Hourly Base Salary Based on Experience
Mon-Fri Schedule
Hands on Training
Career Growth Opportunities
Weekly Team Meetings
Appreciation Lunches
Friday Jean Day
Work & Life Balance
Flexible Schedule
Responsibilities
Assist existing clients with policy questions and basic changes
Process endorsements, updates, and routine service requests
Handle billing questions and payment-related inquiries
Support the sales team with administrative and follow-up tasks
Document customer interactions accurately in agency systems
Provide professional, friendly customer service by phone and email
Requirements
California Property & Casualty license preferred
(Required if handling policy changes; willing to license strong candidates)
Customer service or administrative experience preferred
Comfortable speaking with clients by phone and email
Organized, dependable, and detail-oriented
Coachable and team-focused
Professional communication skills
This role is not a fit for candidates seeking commission-heavy or sales-only positions.
$32k-42k yearly est. 14d ago
(7881) Santa Maria: Customer Service Rep
Domino's Franchise
Call center agent job in Santa Maria, CA
No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time.
Come join the #1 Pizza Company in the world!
Job Description
As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us. Your contact with every Customer plays an essential key role that helps us create smiles by making lives easier. You are the face of Domino's.
What are some things a CSR does?!
Provide a fun, happy, and exciting environment for our customers while taking orders.
Uphold and represent a rock-solid brand image.
Get into the action and make the perfect product all the time.
Multitask in a competitive, fun, and fast-paced work environment.
ADVANCEMENT
Many of our team members began their careers as CSRs and delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
Our company prides itself in promoting to management and above store roles from within. What does that mean for you? You can start as a CSR and move up the ranks to management. Who knows? Maybe you are the next Domino's franchisee!
Qualifications
Must be 16 years or older. To enter into management you must be 18 years or older.
Additional Information
California Pay Disclosure: The rate of pay is the applicable minimum wage rate with potential $0.25 to $1.50 per hour depending upon experience and longevity with the employer.
All your information will be kept confidential according to EEO guidelines.
$32k-42k yearly est. 8d ago
Sales and Customer Service Representative
Injectorsdirect.com
Call center agent job in San Luis Obispo, CA
Benefits:
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Who We Are:
InjectorsDirect.com is a leader in our industry, remanufacturing and distributing parts for diesel fuel injection systems in Ford, Chevrolet, and Dodge/Ram trucks. Our company was founded in 2009 by San Luis Obispo natives who wanted to find a better way to help diesel truck owners get the parts they need. We pride ourselves in utilizing innovative technology to improve our products and provide a better experience for our customers every day. We are looking for committed team members who share our values and want to grow their career with a reputable company. We offer a complete benefits package that includes Paid Time Off, Paid Holidays, Medical, Dental, Vision, and Life insurance as well as VIP access to company sponsored events and team-building activities. We are also proud supporters of the Central Coast community and sponsors of SLO Blues Baseball, Cal Poly Athletics, as well as local rodeos and other community functions.
Sales and Customer Service Representative Job Duties:
The main function of this role is to handle inbound and outbound phone calls, emails, and chats from our customers. This means accepting orders over the phone, answering customer questions about the status of their order, and fielding calls to address warranty issues or other customer concerns. Team members are expected to be extremely detail oriented, thorough, and accurate. This role typically involves making or receiving upwards of 50 calls per day. Ability to navigate computer programs, type, and process data quickly is a must.
Experience Needed:
Our ideal candidate will have experience in a similar environment. Basic phone and computer skills (Apple products), and experience using Salesforce are highly recommended. Mechanical experience, specifically in the automotive industry is a plus, but not required. Our team members work in a brand-new, climate-controlled office with an excellent view. Must be able to be seated, working in front of a computer for 7-8 hours per day.
What We Value:
Highest Quality: We know quality is paramount in everything we do; this allows us to be proud of our work. We take pride in delivering the best possible products to our customers every day.
Attention To Detail: We obsess over the details, big or small. Accuracy is the main focus at all times.
Reliability: We rely on teammates to work together effectively to complete daily tasks, and to achieve strategic goals. We help each other succeed.
Dedication: We are dedicated to professionalism, speed, and efficiency, always exceeding expectations.
What We Offer:
Competitive Hourly Pay - depending on work ethic, experience, and character. We reward hard working, dedicated employees with regular pay increases.
Performance based bonus opportunities
Medical, Vision, and Dental Benefits
401K Retirement Plan with 4% Employer Matching
Paid Holidays
Paid Vacation and Sick Time
A break room stocked with snacks and drinks
VIP access to company sponsored events
Regular team lunches and BBQ's Compensation: $20.00 - $30.00 per hour
Our Mission At InjectorsDirect.com it is not only our job to provide customers with the best experience possible, it is our purpose. As the industry-leading team, we challenge the status quo. We never compromise in the pursuit of continuous improvement, striving to become the best versions of ourselves.
Core Values We Work H.A.R.D.
Highest Quality We know quality is paramount in everything we do, this allows us to be proud of our work.
Attention to Detail We obsess over the details, big or small. Accuracy is the main focus at all times.
Reliability We rely on our teammates to work together effectively to complete our daily tasks, and to achieve our strategic goals.
Dedication We are dedicated to professionalism, speed, and efficiency, always exceeding expectations.
About us InjectorsDirect.com was founded in San Luis Obispo, California in 2009. After having to replace the injectors in an LB7 Duramax, we realized that there needed to be a better way for diesel pickup owners to get quality fuel injection parts for their trucks at reasonable prices. We offer parts for Duramax, Cummins, and Power Stroke Diesel engines. Our expert technicians are trained to test and service all the products we offer.
$20-30 hourly Auto-Apply 60d+ ago
Customer Service Representative
Chevron Stations
Call center agent job in Nipomo, CA
Excited to grow your career?
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
People First, Excellence Always
CSI#: 1972
Station Address: 460 West Tefft St, Nipomo CA, 93444
Job Expectations:
Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
Work professionally with vendors and contractors.
Regular and punctual attendance is expected.
Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
Essential Functions:
Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
Actively promote store specials and other marketing programs.
Cross-check price of delivered goods for accuracy.
Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
May perform other duties as assigned by management.
Requirement/Qualifications:
Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
Strong attention to detail.
Ability to handle challenging situations professionally and exercise exceptional judgement.
Ability to work both independently and in team settings.
Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
Cooking/Restaurant experience preferred
Supervisor Responsibilities:
This position has no supervisory responsibilities
Travel:
Rare, limited to required training and coverage for nearby stations.
Physical Demands Include but are not limited to:
Ability to stand and walk for long periods of time on hard and uneven surfaces.
Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
Periodic exposure to all outdoor conditions during daylight hours.
Moderate exposure to walk-in coolers and freezers at 34 F or lower.
Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
· Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
· The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
Benefits:
· Full-time & Part-time shifts available
· Direct Deposit with competitive weekly pay
· Health & Wellness packages available for purchase
· Education reimbursement program
· Shift Differential Pay for select shifts and job titles
· Management Bonus Program
· Loyalty Service time Program
· Commuter benefit Program
Compensation Range:
$18.25 - $19.25
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
$18.3-19.3 hourly Auto-Apply 6d ago
Customer Service Representative - Central Ops
Community Bank of Santa Maria 4.2
Call center agent job in Santa Maria, CA
For description, visit PDF: ************ yourcbsm. com/Portals/CommunityBankSantaMaria/PDF/Careers/Central_Ops_CSR_20250827.
pdf?ver=z6OkwNDVb-Et5ttHshb5xw%3d%3d
$35k-41k yearly est. 60d+ ago
Customer Service Representative - CA
Hassan & Sons Inc.
Call center agent job in Arroyo Grande, CA
Job Description
Under the general supervision of the Store Manager and Area Manager, the Customer Service Representative (CSR) supports daily store operations while upholding the company's commitment to exceptional customer service. This role is responsible for cashiering, maintaining store presentation, ensuring food and beverage quality, and fostering a safe and welcoming environment for all customers.
The CSR serves as the face of H&S Energy, creating a positive experience for every guest through friendly interactions, product knowledge, and efficient service.
Responsibilities and Duties:
Customer Service Excellence
Greet all customers with enthusiasm and professionalism, creating a welcoming environment (“Welcome to H&S” / “Welcome to Chevron”)
Deliver friendly, efficient, and accurate service at checkout while maintaining a positive attitude
Follow the company's Four Steps of Customer Service with every interaction to achieve outstanding customer satisfaction and Mystery Shop performance
Communicate current promotions, loyalty programs, and product recommendations to enhance customer engagement
Represent the company with professionalism in appearance, communication, and conduct
Cash Handling & Register Operations
Operate the Point of Sale (POS) system accurately for all cash, credit, and debit transactions
Ensure correct change is given, receipts are issued, and refunds or exchanges are processed per company policy
Perform safe drops, cash counts, and drawer balancing at shift end following standard procedures
Verify identification for age-restricted items (alcohol, tobacco, lottery) and credit transactions
Store Presentation & Merchandising
Stock shelves, coolers, and displays to ensure products are organized, priced correctly, and visually appealing
Maintain signage, promotional materials, and pricing accuracy
Remove expired, damaged, or recalled items and report discrepancies to the Station Manager
Keep the sales floor, counters, and displays neat, clean, and clutter-free
Food & Beverage Handling
Prepare and maintain all self-serve and ready-to-eat food and beverage stations (coffee, fountain, roller grill, etc.)
Follow all food safety, sanitation, and temperature guidelines
Clean and sanitize equipment regularly to ensure quality and compliance
Maintenance, Cleanliness & Safety
Maintain cleanliness of the entire facility, including restrooms, fueling area, and trash disposal
Refill windshield washer stations, paper towels, and squeegees at the pumps
Follow all safety procedures and emergency response protocols, including knowledge of shutoff systems
Report equipment malfunctions or safety hazards immediately to management
Additional Duties
Adhere to the station's shift duties checklist for assigned shifts
Understand and assist with car wash operations (if applicable)
Perform other job-related duties as assigned by management
Education and Work Experience
High school diploma or equivalent preferred
Previous experience in retail, food service, or customer-facing roles preferred
Basic knowledge of POS systems and cash-handling procedures
CPR and First Aid training a plus
Strong communication skills and the ability to work effectively in a team environment
Skill Set
Strong customer service and communication skills
Ability to multitask and stay organized in a fast-paced setting
Self-motivated and dependable, with strong follow-through and attention to detail
Able to follow direction, take initiative, and maintain professionalism under pressure
Comfortable using computers and POS systems; basic Microsoft Office skills a plus
Flexible availability, including nights, weekends, and holidays
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Frequent standing, walking, bending, and lifting up to 50 lbs
Requires use of hands, arms, and vision to operate POS systems and restock merchandise
Must be able to work both indoors and outdoors in various weather conditions
Exposure to cleaning chemicals, fuel fumes, and noise typical of a retail fuel environment
Must be able to communicate clearly and effectively in person and over the phone
Reasonable accommodations will be provided as required by law
$32k-42k yearly est. 29d ago
Customer Service Representative
Lancesoft 4.5
Call center agent job in Buellton, CA
The Platinum Advisor team is the face and voice of our brand. Advisors and Advisor Support Associates are on the front lines with our clients each day, delivering Best In Class service to veterinarians, physicians, and thousands of clients ordering formulas for their horses, dogs, cats and themselves.
Advisor Support Associates are smart thinkers, self-starters, engaged listeners, and provide educated recommendations and solutions to our clients. Advisors Support Associates occasionally represent Platinum Performance at horse shows, dog shows, marathons, veterinary and medical conferences, and with clients throughout the United States. An Advisor Support Associate works with a tight-knit and supportive group of fellow Advisors and builds a broad range of experiences and skills.
Responsibilities
•Provide exceptional service, advisement and order-taking to clients, veterinarians and medical professionals that call Platinum Performance daily.
•Compose clear electronic correspondence to clients through email and text.
•Apply critical thinking and problem solving to provide supplement recommendations for clients and their animals.
•Nurture client relationships through account management and follow up.
•Occasional travel to equine and canine events to represent Platinum Performance.
•Work cohesively with other Platinum Advisors, as well as other departments within Platinum Performance including Production, Quality Assurance, and Shipping.
Qualifications:
•Currently enrolled or recently completed a bachelor's degree program, preferably in Animal Science, Nutrition, Agricultural Business, or related fields
•Knowledge of equine and small animal products;or the equine industry
•Ability to perform a variety of tasks utilizing a wide degree of creativity and attention to detail
•Excellent communication skills with clients and team members
$33k-42k yearly est. 42d ago
CA - ATV Customer Service Rep at Oceano Dunes - SUNBUGGY 2025
Sunbuggy
Call center agent job in Oceano, CA
SPEND YOUR DAYS ON THE BEACH! ATV Rental Customer Service Rep JOB DESCRIPTION Reports ToThe CSR will report to the Store Manager. Job OverviewMaintain knowledge of the different rentals offered by SunBuggy to be able to competently answer questions and set proper guest expectations. Coordinate with the “Store Manager” to take new reservations and check in customers with existing reservations
Responsibilities and DutiesResponsibilities and duties of CSR
Maintain a neat appearance of work area and Participate in keeping store area clean.
Prepare paperwork as dictated by schedule and maintain office supplies
Assist with closing out contracts at the end of day
Greet and orient guests on check-in
QualificationsQualifications that are necessary for CSR
Good interpersonal skills and ability to maintain and foster cooperative and courteous working relationships with the public, peers, and supervisors.
High School Diploma and basic math competency
Ability to Look up directions and navigate
Ability to communicate clearly over the phone, online, and in-person
Ability to sit, stand, walk, climb, stoop, kneel, and crouch, bend, and reach.
Ability to lift up to 50 pounds.
Maintain a Valid Drivers License
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$32k-42k yearly est. 11d ago
Call Center Representative
Cellular Sales Verizon Authorized Retailer 4.5
Call center agent job in Santa Maria, CA
Job Description
Cellular Sales is Growing!
Up to $500 sign-on bonus. Details to be discussed in the interview.
Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
Why Join Cellular Sales
Our talented teams help clients connect, work, watch, game, and stream with the latest devices. We partner with our customers to find the best Verizon plans and services for their needs while expanding their ability to stay connected. We listen to their concerns, and make sure they leave informed and satisfied with their visit. For the communities we serve, we get to actively build relationships and trust.
What We Offer
We give you the tools and support to succeed, along with great incentives to perform well and continue improving. Here's what you'll get when you join us:
Competative Income: $17.00/hour + Bonuses
First rate health benefits: Including health/vision/dental, and life insurance
Security for your future: 401(k) with ROTH option to save for retirement
Performance Incentives: Top performers receive trips, gifts, and prizes
Growth and Development: Gain invaluable knowledge, insight, and mentorship from our experienced leadership
Advancement Opportunities: We promote from within and encourage growth
Outstanding Company Culture: A healthy community that fosters collaboration and mutual success
Community Involvement: Impact the lives of people where you live through local events and volunteering
Responsibilities
As a CallCenter Representative you will provide ongoing support to our current team of Verizon Sales Consultants. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback to improve productivity.
Follow up on distributed leads
Generate store traffic and contribute to the California market's success
Handle customer inquiries both by phone and text
Support sales force by generating sales leads
Follow communication scripts when handing different topics
Research required information using available resources
Provide customers with product and service information
Candidates should be able to take feedback and criticism to improve productivity and character
What We Are Looking For
Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.
Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must be able to sit for long periods of time.
Essentials
Positive attitude
Effective communication skills
Business ownership mentality
Interest and understanding of technology products and services
Knowledge of customer service principles and practices
High school diploma or equivalent; college degree preferred
Minimum two years of related work experience
Proficient in Microsoft Office
Data entry and typing skills (including 10 key)
Experience in a callcenter or customer service environment
Position Type/Expected Hours of Work
This is a full-time position
Monday - Friday
If you're eager to learn and implement our proven techniques to grow your career, enjoy a fast paced environment, and have reliable transportation, let's talk.
Opportunity awaits, apply today!
$31k-37k yearly est. 27d ago
Customer Care Representative
Trumark Companies
Call center agent job in San Luis Obispo, CA
Job Description
Who We Are
Our mission is to enhance the lives of people by creating inspiring living environments - enhance and inspire. For over 35 years, Trumark has been a leading real estate development company with divisions in Colorado, Northern, Central, and Southern California. We strive to set ourselves apart from other builders by looking ahead. We make sure that the products we are providing are the best for our homebuyers, that they fit into life today and in the future, and that the surroundings are inviting and purposeful.
Overview
Interfaces with customer care and construction departments, subcontractors, homebuyers, and homeowners to perform quality control, final orientations and diagnose, schedule and complete warranty service work.
Key Responsibilities:
Conducts internal pre-walk and sign-off, utilizing department's PW templates and RTS protocols.
Provides construction with clear, written communication of punch items needing corrected.
Maintain great rapport with construction personnel who are responsible for completing punch items.
Conducts walk-through and sign-off appointments in accordance with department's standardized processes, and forms.
Educates buyers on the design and performance of energy efficient equipment and systems.
Maintains familiarity with Trumark's Limited Warranty Policy, as well as SB-800 statutes of limitations.
Services homeowner service requests coming into department via phone calls, emails, voicemails, or Zendesk accounts.
Utilizes Newstar to generate work orders to trades for warrantable items with a targeted homeowner sign-off within (7) days.
Action days - manage multiple trades on homes with complex service requirements.
Conducts year-end walks to assess items qualifying for warrantable service work.
Continuous Improvement - back feeds recurring deficiencies with design or product to Customers Service Manager.
Supports continuous education of homeowners on warranty, functionality, fit and finish, and design of utilities and their performance.
Water intrusion site inspections - works within department protocols to conduct field assessment of water damage, and identify the source of the leak.
Water damage remediation - supports trade efforts of to remediate and in house management of build-back phase.
Eliant surveys - provides and manages customer service work to completion in a manner that commands “10” ratings.
Schedule and supervise subcontractor repairs in homes after delivery to homeowner.
Schedule inspections with homeowners, assess routine warranty claims and follow through to completion all service requests within seven (7) days.
Maintain excellent homeowner relations, provide homeowner knowledgeable, timely and professional service.
Evaluate subcontractor and product performance.
Keep accurate service request logs and documentation of all work performed.
Qualifications:
Has a High School Diploma or GED minimum.
Has fundamental working knowledge of residential assembly/construction.
Is familiar with product quality and workmanship standards to which houses are built.
Able or capable of learning to work with customer service ticketing software.
Must have a background in Warranty, or similar.
Must be able to deal effectively with confrontational situations and maintain objectivity in public relations.
Must have a valid, unrestricted Motor Vehicle License.
Excellent communication, verbal, and written skills.
Strong organizational and interpersonal skills.
Detail oriented, works well under pressure, capable of handling multiple tasks with simultaneous deadlines.
Why Work for Trumark?
Work with a team that values you! Trumark offers a direct career path with an open seat for you at our table.
We embody our mission to Live Well. Trumark Homes is dedicated to creating communities that foster an enthusiasm to connect, the strength to aspire and the compassion to give back. For approximately every 50 homes we build, we work with charity: water to provide and serve approximately 200 people with fresh, clean water.
Exceptional Medical Benefits (100% Employee + 60% Dependent).
Monthly wellness stipend.
401k with company matching, we are helping you plan for future retirement.
EEO Statement
At Trumark Homes, we are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in employment decisions, including recruiting, hiring, compensation, promotion, benefits, disciplines, termination, job assignments, or training.
Statement to Outside Staffing Agencies
Trumark Companies ("Trumark") does not accept unsolicited resumes from recruiters, agencies, or any source other than directly from the candidate. Trumark will NOT pay any fees for placements resulting from unsolicited submissions. Trumark's recruiting department handles all recruiting/hiring processes - please do NOT contact other Trumark employees (including the hiring manager) directly to present candidates or to engage them for recruiting/staffing services. Only Trumark's recruiting department is authorized to engage in recruiting and staffing services; any unsolicited submissions or engagements by recruiters, agencies, or any other source will be deemed to have been made free of any charges, fees, or obligations.
$34k-43k yearly est. 5d ago
Customer Service Representative - Teller
Community Bank of Santa Maria 4.2
Call center agent job in Santa Maria, CA
For description, visit PDF: ************ yourcbsm. com/Portals/CommunityBankSantaMaria/PDF/Careers/Teller_CSR_20251126.
pdf?ver=AebrWOzVpj67Kdnqr2MzMQ%3d%3d
$35k-41k yearly est. 3d ago
Customer Service Representative - CA
Hassan & Sons Inc.
Call center agent job in Arroyo Grande, CA
Under the general supervision of the Store Manager and Area Manager, the Customer Service Representative (CSR) supports daily store operations while upholding the company's commitment to exceptional customer service. This role is responsible for cashiering, maintaining store presentation, ensuring food and beverage quality, and fostering a safe and welcoming environment for all customers.
The CSR serves as the face of H&S Energy, creating a positive experience for every guest through friendly interactions, product knowledge, and efficient service.
Responsibilities and Duties:
Customer Service Excellence
Greet all customers with enthusiasm and professionalism, creating a welcoming environment (“Welcome to H&S” / “Welcome to Chevron”)
Deliver friendly, efficient, and accurate service at checkout while maintaining a positive attitude
Follow the company's Four Steps of Customer Service with every interaction to achieve outstanding customer satisfaction and Mystery Shop performance
Communicate current promotions, loyalty programs, and product recommendations to enhance customer engagement
Represent the company with professionalism in appearance, communication, and conduct
Cash Handling & Register Operations
Operate the Point of Sale (POS) system accurately for all cash, credit, and debit transactions
Ensure correct change is given, receipts are issued, and refunds or exchanges are processed per company policy
Perform safe drops, cash counts, and drawer balancing at shift end following standard procedures
Verify identification for age-restricted items (alcohol, tobacco, lottery) and credit transactions
Store Presentation & Merchandising
Stock shelves, coolers, and displays to ensure products are organized, priced correctly, and visually appealing
Maintain signage, promotional materials, and pricing accuracy
Remove expired, damaged, or recalled items and report discrepancies to the Station Manager
Keep the sales floor, counters, and displays neat, clean, and clutter-free
Food & Beverage Handling
Prepare and maintain all self-serve and ready-to-eat food and beverage stations (coffee, fountain, roller grill, etc.)
Follow all food safety, sanitation, and temperature guidelines
Clean and sanitize equipment regularly to ensure quality and compliance
Maintenance, Cleanliness & Safety
Maintain cleanliness of the entire facility, including restrooms, fueling area, and trash disposal
Refill windshield washer stations, paper towels, and squeegees at the pumps
Follow all safety procedures and emergency response protocols, including knowledge of shutoff systems
Report equipment malfunctions or safety hazards immediately to management
Additional Duties
Adhere to the station's shift duties checklist for assigned shifts
Understand and assist with car wash operations (if applicable)
Perform other job-related duties as assigned by management
Education and Work Experience
High school diploma or equivalent preferred
Previous experience in retail, food service, or customer-facing roles preferred
Basic knowledge of POS systems and cash-handling procedures
CPR and First Aid training a plus
Strong communication skills and the ability to work effectively in a team environment
Skill Set
Strong customer service and communication skills
Ability to multitask and stay organized in a fast-paced setting
Self-motivated and dependable, with strong follow-through and attention to detail
Able to follow direction, take initiative, and maintain professionalism under pressure
Comfortable using computers and POS systems; basic Microsoft Office skills a plus
Flexible availability, including nights, weekends, and holidays
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Frequent standing, walking, bending, and lifting up to 50 lbs
Requires use of hands, arms, and vision to operate POS systems and restock merchandise
Must be able to work both indoors and outdoors in various weather conditions
Exposure to cleaning chemicals, fuel fumes, and noise typical of a retail fuel environment
Must be able to communicate clearly and effectively in person and over the phone
Reasonable accommodations will be provided as required by law
$32k-42k yearly est. Auto-Apply 27d ago
(7890) San Luis Obispo: Customer Service Rep
Domino's Franchise
Call center agent job in San Luis Obispo, CA
No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time.
Come join the #1 Pizza Company in the world!
Job Description
As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us. Your contact with every Customer plays an essential key role that helps us create smiles by making lives easier. You are the face of Domino's.
What are some things a CSR does?!
Provide a fun, happy, and exciting environment for our customers while taking orders.
Uphold and represent a rock-solid brand image.
Get into the action and make the perfect product all the time.
Multitask in a competitive, fun, and fast-paced work environment.
ADVANCEMENT
Many of our team members began their careers as CSRs and delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
Our company prides itself in promoting to management and above store roles from within. What does that mean for you? You can start as a CSR and move up the ranks to management. Who knows? Maybe you are the next Domino's franchisee!
Qualifications
Must be 16 years or older. To enter into management you must be 18 years or older.
Additional Information
California Pay Disclosure: The rate of pay is the applicable minimum wage rate with potential $0.25 to $1.50 per hour depending upon experience and longevity with the employer.
All your information will be kept confidential according to EEO guidelines.
$32k-42k yearly est. 8d ago
Sales and Customer Service Representative
Injectorsdirect.com
Call center agent job in San Luis Obispo, CA
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Who We Are:
InjectorsDirect.com is a leader in our industry, remanufacturing and distributing parts for diesel fuel injection systems in Ford, Chevrolet, and Dodge/Ram trucks. Our company was founded in 2009 by San Luis Obispo natives who wanted to find a better way to help diesel truck owners get the parts they need. We pride ourselves in utilizing innovative technology to improve our products and provide a better experience for our customers every day. We are looking for committed team members who share our values and want to grow their career with a reputable company. We offer a complete benefits package that includes Paid Time Off, Paid Holidays, Medical, Dental, Vision, and Life insurance as well as VIP access to company sponsored events and team-building activities. We are also proud supporters of the Central Coast community and sponsors of SLO Blues Baseball, Cal Poly Athletics, as well as local rodeos and other community functions.
Sales and Customer Service Representative Job Duties:
The main function of this role is to handle inbound and outbound phone calls, emails, and chats from our customers. This means accepting orders over the phone, answering customer questions about the status of their order, and fielding calls to address warranty issues or other customer concerns. Team members are expected to be extremely detail oriented, thorough, and accurate. This role typically involves making or receiving upwards of 50 calls per day. Ability to navigate computer programs, type, and process data quickly is a must.
Experience Needed:
Our ideal candidate will have experience in a similar environment. Basic phone and computer skills (Apple products), and experience using Salesforce are highly recommended. Mechanical experience, specifically in the automotive industry is a plus, but not required. Our team members work in a brand-new, climate-controlled office with an excellent view. Must be able to be seated, working in front of a computer for 7-8 hours per day.
What We Value:
Highest Quality: We know quality is paramount in everything we do; this allows us to be proud of our work. We take pride in delivering the best possible products to our customers every day.
Attention To Detail: We obsess over the details, big or small. Accuracy is the main focus at all times.
Reliability: We rely on teammates to work together effectively to complete daily tasks, and to achieve strategic goals. We help each other succeed.
Dedication: We are dedicated to professionalism, speed, and efficiency, always exceeding expectations.
What We Offer:
Competitive Hourly Pay - depending on work ethic, experience, and character. We reward hard working, dedicated employees with regular pay increases.
Performance based bonus opportunities
Medical, Vision, and Dental Benefits
401K Retirement Plan with 4% Employer Matching
Paid Holidays
Paid Vacation and Sick Time
A break room stocked with snacks and drinks
VIP access to company sponsored events
Regular team lunches and BBQ's
$32k-42k yearly est. 1d ago
Customer Service Representative
Chevron Stations
Call center agent job in San Luis Obispo, CA
Excited to grow your career?
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
People First, Excellence Always
CSI#: 1970
Station Address: 3180 South Broad St, San Luis Obispo CA, 93401
Job Expectations:
Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
Work professionally with vendors and contractors.
Regular and punctual attendance is expected.
Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
Essential Functions:
Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
Actively promote store specials and other marketing programs.
Cross-check price of delivered goods for accuracy.
Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
May perform other duties as assigned by management.
Requirement/Qualifications:
Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
Strong attention to detail.
Ability to handle challenging situations professionally and exercise exceptional judgement.
Ability to work both independently and in team settings.
Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
Cooking/Restaurant experience preferred
Supervisor Responsibilities:
This position has no supervisory responsibilities
Travel:
Rare, limited to required training and coverage for nearby stations.
Physical Demands Include but are not limited to:
Ability to stand and walk for long periods of time on hard and uneven surfaces.
Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
Periodic exposure to all outdoor conditions during daylight hours.
Moderate exposure to walk-in coolers and freezers at 34 F or lower.
Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
· Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
· The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
Benefits:
· Full-time & Part-time shifts available
· Direct Deposit with competitive weekly pay
· Health & Wellness packages available for purchase
· Education reimbursement program
· Shift Differential Pay for select shifts and job titles
· Management Bonus Program
· Loyalty Service time Program
· Commuter benefit Program
Compensation Range:
$18.25 - $19.25
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
How much does a call center agent earn in Santa Maria, CA?
The average call center agent in Santa Maria, CA earns between $24,000 and $48,000 annually. This compares to the national average call center agent range of $23,000 to $41,000.
Average call center agent salary in Santa Maria, CA