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Call center agent jobs in Santa Maria, CA

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  • Call Center Representative

    Cellular Sales Verizon Authorized Retailer 4.5company rating

    Call center agent job in Santa Maria, CA

    Job Description Cellular Sales is Growing! Up to $500 sign-on bonus. Details to be discussed in the interview. Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best? We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+. Why Join Cellular Sales Our talented teams help clients connect, work, watch, game, and stream with the latest devices. We partner with our customers to find the best Verizon plans and services for their needs while expanding their ability to stay connected. We listen to their concerns, and make sure they leave informed and satisfied with their visit. For the communities we serve, we get to actively build relationships and trust. What We Offer We give you the tools and support to succeed, along with great incentives to perform well and continue improving. Here's what you'll get when you join us: Competative Income: $17.00/hour + Bonuses First rate health benefits: Including health/vision/dental, and life insurance Security for your future: 401(k) with ROTH option to save for retirement Performance Incentives: Top performers receive trips, gifts, and prizes Growth and Development: Gain invaluable knowledge, insight, and mentorship from our experienced leadership Advancement Opportunities: We promote from within and encourage growth Outstanding Company Culture: A healthy community that fosters collaboration and mutual success Community Involvement: Impact the lives of people where you live through local events and volunteering Responsibilities As a Call Center Representative you will provide ongoing support to our current team of Verizon Sales Consultants. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback to improve productivity. Follow up on distributed leads Generate store traffic and contribute to the California market's success Handle customer inquiries both by phone and text Support sales force by generating sales leads Follow communication scripts when handing different topics Research required information using available resources Provide customers with product and service information Candidates should be able to take feedback and criticism to improve productivity and character What We Are Looking For Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must be able to sit for long periods of time. Essentials Positive attitude Effective communication skills Business ownership mentality Interest and understanding of technology products and services Knowledge of customer service principles and practices High school diploma or equivalent; college degree preferred Minimum two years of related work experience Proficient in Microsoft Office Data entry and typing skills (including 10 key) Experience in a call center or customer service environment Position Type/Expected Hours of Work This is a full-time position Monday - Friday If you're eager to learn and implement our proven techniques to grow your career, enjoy a fast paced environment, and have reliable transportation, let's talk. Opportunity awaits, apply today!
    $31k-37k yearly est. 4d ago
  • Customer Service Representative - State Farm Agent Team Member

    Julia Tipolt-State Farm Agent

    Call center agent job in Solvang, CA

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Paid time off Opportunity for advancement Training & development State Farm Customer Service Role Now Inviting Candidates to Apply Join a winning insurance and financial services team. Apply to become a State Farm Customer Service Representative responsible for taking care of existing customers. Unexpected events happen. We are looking for team members who want to be involved in the lives of others to help them plan against the financial impact that occurs when the unexpected happens. When it comes to making responsible insurance and financial decisions, people procrastinate and purchase inferior products. People purchase insurance and financial products that lack the most important benefits. These people need our help to make better and more responsible decisions. We are hiring new team members who have a passion for serving our existing customers and helping them obtain additional products that will save them from a financial disaster when the unexpected happens. This is a rewarding career for the right person. If you have what it takes, you will enjoy a higher income that pays you for working hard and achieving results. We will teach you the skills of insurance planning, selling, and maintaining a strong clientele who will send you referrals and continue to purchase products from you as their life grows. If you have the following personality traits, character traits, attitudes, and motivations, we invite you to try out for our team. YOU are Results oriented and goal driven and can work independently without close supervision. wanting an opportunity to be a part of something that is lasting. Interested in being trained to serve customers and pivot to additional products. confident in your abilities, and you are an optimistic person who believes that your actions can positively impact your future. Able to imagine success then create it. You dont blame other people and circumstances for your challenges. A people person and have a strong desire to help them. intelligent and are willing to study and learn the necessary skills, to gain an insurance license, to learn our products, and learn to use our computer systems. Able to show how your character is your strength. You are honest, hard-working, treat other people the way you want to be treated, and you take responsibility for your actions and your future. Discipline enoughto get distracted by unproductive activities. Able to see that servicing and growing customers as a worthy profession. You have researched State Farm and realize the value of service and quality products that we bring to customers. Able and willing to serve others by listening to their challenges, discovering their needs, presenting quality solutions, then getting their commitment to take your advice. Willing to put customers needs first and based on the service and quality products that you recommend; even though, you may not always have the lowest price. You can keep them as a customer, because they trust you and your service, not price. If YOU have what it takes, we will train you to use our proven systems, and you can create the following future for yourself: You have taken advantage of the strong leadership and coaching from your previous mentors or have decided you need one. You are ready to execute the tried-and-true model that proved successful for many other State Farm team members. Your income is above and beyond what you could have ever imagined. You help your clients build solid financial futures. You are excited about the retirement income you are building for yourself and your family. Career Benefits: Base Salary plus a very lucrative commission program. Retirement Plan including Health benefits. Great bonus potential for top performers Incentive paid travel opportunities Paid time off - vacation, personal time, sick time and Holidays paid Outstanding preparation if you aspire to be a State Farm agent in the future Extensive training available
    $32k-42k yearly est. 30d ago
  • Customer Care Specialist (Level 1) West Coast

    Kate Farms

    Call center agent job in Goleta, CA

    Kate Farms is a company with heart. Our company was founded on the belief that good nutrition leads to good health, and good health opens the door to endless possibilities. That's why our mission is to make nutrition the cornerstone of healthcare so people can live their best lives. We are a medical food company that makes complete nutrition formulas for people who have a medical need for liquid nutrition. Kate Farms works to be the place where a diverse mix of talented individuals want to come, stay, and do their best work. Ensuring a diverse and inclusive workplace where we learn from each other is at the core of Kate Farms' values. We are an equal-opportunity employer and fully focused on equality; we believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all the other fascinating characteristics that make us different. We invite you to do the best work of your life with us at Kate Farms. POSITION OVERVIEW The Customer Care team provides excellent support for customers on their wellness journeys, helping them live their best lives. The Level 1 Customer Care Specialist has a unique mix of excellent interpersonal skills, including strong written and verbal communication, technical aptitude, empathy, and a genuine desire to help customers. You will assist Kate Farms customers with eCommerce-related questions and product information, quickly identify issues, and determine the best course of action for resolution. * This role is requiring someone to work West Coast Hours. WHAT YOU WILL DO Customer Support & Communication * Effectively interact with customers via phone, webform, and chat to provide clear, accurate information in an empathetic manner. * Listen attentively and demonstrate patience and understanding in all customer interactions. * Anticipate customer needs and proactively suggest resolutions tailored to individual requests. * Use proper communication procedures, guidelines, and policies. Problem Resolution & Performance * Quickly identify customer issues and determine appropriate solutions. * Meet or exceed performance expectations, including Customer Satisfaction scores, quality scores, and customer resolution times. * Effectively use Customer Care technology platforms to assist customers and capture relevant data. * Adapt to changing workflow processes and accommodate shifting priorities. Team Collaboration & Improvement * Contribute ideas to improve team processes and customer experience. * Participate in team meetings and training sessions. * Seek to understand the impact of your work on business goals. * Collaborate with team members to ensure consistent, high-quality customer service. Operational Excellence * Manage multiple priorities and goals depending on levels of urgency. * Meet deadlines through efficient time management. * Stay focused during peak volume periods while handling tasks simultaneously. * Proactively work to minimize mistakes and pay close attention to detail. WE ARE LOOKING FOR SOMEONE WHO * Bachelor's Degree in English, Spanish, Communication Studies, Humanities, or equivalent experience. * 0-1 year of customer service experience in a service-related role; experience in healthcare, wellness, or mission-driven organizations preferred. * Proficient with technology platforms; ability to learn and navigate new systems quickly (Salesforce experience a plus). * Excellent written and verbal communication skills with strong problem-solving and analytical abilities. * Empathetic, detail-oriented, and highly organized with sound judgment and decision-making skills. * Self-motivated, adaptable, and able to manage workload independently while collaborating effectively in a team environment. * Eager to learn, grow, and contribute to a positive customer experience. * Flexible to work core business hours (8am-5pm EST), varied shifts, and holidays as needed. * Quiet, private home workspace with reliable high-speed (25+ Mbps) wired internet connection. * Strong commitment to company mission and values. * Ability to work independently and collaboratively in a fast-paced, dynamic environment. * Respectfully shares and accepts feedback willingly from all levels of the organization. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. * Effectively handle lifting of various objects weighing up to 12 pounds. * While performing the essential functions of the job, the employee will be required to bend, stoop, kneel, reach, and climb stairs. * Possess the ability to sit at a computer for extended periods of time. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position will work in a home/office environment with regular trips to the corporate office. It is Kate Farms policy that any position that requires regular interaction with healthcare professionals require that, if hired, you be vaccinated against COVID-19 unless you need a reasonable accommodation due to sincerely held religious beliefs, medical needs, or other reasons protected by applicable federal, state, and local law. Compensation for this role is in the form of base salary plus a variable component that together comprise the On-Target-Earnings (OTE). The typical starting salary range for new hires in this role is listed below. This range represents the lowest to highest salary range we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Please note that base pay offered may vary depending on factors including your geographic location, job-related knowledge, skills, and experience. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. All job offers are contingent upon successful completion of background verification. $24.00 / hour - $26.00 / hour USD For full-time salaried or hourly workers, our total rewards package also include the option to enroll in a company-matched 401k plan, as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Employees will also receive a generous PTO benefit with a starting accrual of 15 days per year (prorated upon hire and increased by tenure), two weeks of paid "Refresh" leave, 80 hours of paid sick leave annually, and 11 paid holidays throughout the calendar year. Kate Farms offers a range of other benefits offered with an emphasis on employee well-being such as paid disability leave, paid parental / pregnancy leave, Flexible Spending Accounts (FSA), tuition reimbursement, an Employee Assistance Program, and more. NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization as directed by the management of the company.
    $24-26 hourly 2d ago
  • Customer Service Representative Join a Stable, Family-Owned Company

    Brezden Pest Control

    Call center agent job in San Luis Obispo, CA

    Full-time position with great pay, strong benefits, and long-term stability on the Central Coast. Compensation: $20$25 per hour (Full-Time, Not Remote) About the Role Brezden Pest Control, a respected family-owned business in San Luis Obispo, is seeking a Customer Service Representative to support our Pest Department. This position is ideal for someone who is organized, dependable, and takes pride in delivering quality service. Youll be the hub of communication between customers, technicians, and management ensuring smooth, efficient operations every day. Key Responsibilities Professionally handle and direct customer calls Schedule and confirm service appointments Prepare and process billing and invoices Support field technicians with scheduling and dispatch coordination Qualifications Strong organizational and multitasking skills Excellent written and verbal communication Proficiency with Microsoft Office and CRM tools Previous administrative or customer service experience preferred Compensation & Benefits $20$25 per hour, depending on experience Health insurance, paid vacation, and sick leave 401(k) with company match, profit sharing, and disability coverage Why Brezden Pest Control Weve built our reputation through decades of quality service and employee commitment. Join a company where your reliability and professionalism are valued and where your career can thrive. Compensation details: 20-25 Hourly Wage PI80b2d9a1cec0-31181-38895639
    $20-25 hourly 8d ago
  • Customer Care Representative

    Trumark Companies

    Call center agent job in San Luis Obispo, CA

    Job Description Who We Are Our mission is to enhance the lives of people by creating inspiring living environments - enhance and inspire. For over 35 years, Trumark has been a leading real estate development company with divisions in Colorado, Northern, Central, and Southern California. We strive to set ourselves apart from other builders by looking ahead. We make sure that the products we are providing are the best for our homebuyers, that they fit into life today and in the future, and that the surroundings are inviting and purposeful. Overview Interfaces with customer care and construction departments, subcontractors, homebuyers, and homeowners to perform quality control, final orientations and diagnose, schedule and complete warranty service work. Key Responsibilities: Conducts internal pre-walk and sign-off, utilizing department's PW templates and RTS protocols. Provides construction with clear, written communication of punch items needing corrected. Maintain great rapport with construction personnel who are responsible for completing punch items. Conducts walk-through and sign-off appointments in accordance with department's standardized processes, and forms. Educates buyers on the design and performance of energy efficient equipment and systems. Maintains familiarity with Trumark's Limited Warranty Policy, as well as SB-800 statutes of limitations. Services homeowner service requests coming into department via phone calls, emails, voicemails, or Zendesk accounts. Utilizes Newstar to generate work orders to trades for warrantable items with a targeted homeowner sign-off within (7) days. Action days - manage multiple trades on homes with complex service requirements. Conducts year-end walks to assess items qualifying for warrantable service work. Continuous Improvement - back feeds recurring deficiencies with design or product to Customers Service Manager. Supports continuous education of homeowners on warranty, functionality, fit and finish, and design of utilities and their performance. Water intrusion site inspections - works within department protocols to conduct field assessment of water damage, and identify the source of the leak. Water damage remediation - supports trade efforts of to remediate and in house management of build-back phase. Eliant surveys - provides and manages customer service work to completion in a manner that commands “10” ratings. Schedule and supervise subcontractor repairs in homes after delivery to homeowner. Schedule inspections with homeowners, assess routine warranty claims and follow through to completion all service requests within seven (7) days. Maintain excellent homeowner relations, provide homeowner knowledgeable, timely and professional service. Evaluate subcontractor and product performance. Keep accurate service request logs and documentation of all work performed. Qualifications: Has a High School Diploma or GED minimum. Has fundamental working knowledge of residential assembly/construction. Is familiar with product quality and workmanship standards to which houses are built. Able or capable of learning to work with customer service ticketing software. Must have a background in Warranty, or similar. Must be able to deal effectively with confrontational situations and maintain objectivity in public relations. Must have a valid, unrestricted Motor Vehicle License. Excellent communication, verbal, and written skills. Strong organizational and interpersonal skills. Detail oriented, works well under pressure, capable of handling multiple tasks with simultaneous deadlines. Why Work for Trumark? Work with a team that values you! Trumark offers a direct career path with an open seat for you at our table. We embody our mission to Live Well. Trumark Homes is dedicated to creating communities that foster an enthusiasm to connect, the strength to aspire and the compassion to give back. For approximately every 50 homes we build, we work with charity: water to provide and serve approximately 200 people with fresh, clean water. Exceptional Medical Benefits (100% Employee + 60% Dependent). Monthly wellness stipend. 401k with company matching, we are helping you plan for future retirement. EEO Statement At Trumark Homes, we are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in employment decisions, including recruiting, hiring, compensation, promotion, benefits, disciplines, termination, job assignments, or training. Statement to Outside Staffing Agencies Trumark Companies ("Trumark") does not accept unsolicited resumes from recruiters, agencies, or any source other than directly from the candidate. Trumark will NOT pay any fees for placements resulting from unsolicited submissions. Trumark's recruiting department handles all recruiting/hiring processes - please do NOT contact other Trumark employees (including the hiring manager) directly to present candidates or to engage them for recruiting/staffing services. Only Trumark's recruiting department is authorized to engage in recruiting and staffing services; any unsolicited submissions or engagements by recruiters, agencies, or any other source will be deemed to have been made free of any charges, fees, or obligations.
    $34k-43k yearly est. 19d ago
  • Customer Care Representative

    Trumark Urban LLC

    Call center agent job in San Luis Obispo, CA

    Who We Are Our mission is to enhance the lives of people by creating inspiring living environments - enhance and inspire. For over 35 years, Trumark has been a leading real estate development company with divisions in Colorado, Northern, Central, and Southern California. We strive to set ourselves apart from other builders by looking ahead. We make sure that the products we are providing are the best for our homebuyers, that they fit into life today and in the future, and that the surroundings are inviting and purposeful. Overview Interfaces with customer care and construction departments, subcontractors, homebuyers, and homeowners to perform quality control, final orientations and diagnose, schedule and complete warranty service work. Key Responsibilities: Conducts internal pre-walk and sign-off, utilizing department's PW templates and RTS protocols. Provides construction with clear, written communication of punch items needing corrected. Maintain great rapport with construction personnel who are responsible for completing punch items. Conducts walk-through and sign-off appointments in accordance with department's standardized processes, and forms. Educates buyers on the design and performance of energy efficient equipment and systems. Maintains familiarity with Trumark's Limited Warranty Policy, as well as SB-800 statutes of limitations. Services homeowner service requests coming into department via phone calls, emails, voicemails, or Zendesk accounts. Utilizes Newstar to generate work orders to trades for warrantable items with a targeted homeowner sign-off within (7) days. Action days - manage multiple trades on homes with complex service requirements. Conducts year-end walks to assess items qualifying for warrantable service work. Continuous Improvement - back feeds recurring deficiencies with design or product to Customers Service Manager. Supports continuous education of homeowners on warranty, functionality, fit and finish, and design of utilities and their performance. Water intrusion site inspections - works within department protocols to conduct field assessment of water damage, and identify the source of the leak. Water damage remediation - supports trade efforts of to remediate and in house management of build-back phase. Eliant surveys - provides and manages customer service work to completion in a manner that commands “10” ratings. Schedule and supervise subcontractor repairs in homes after delivery to homeowner. Schedule inspections with homeowners, assess routine warranty claims and follow through to completion all service requests within seven (7) days. Maintain excellent homeowner relations, provide homeowner knowledgeable, timely and professional service. Evaluate subcontractor and product performance. Keep accurate service request logs and documentation of all work performed. Qualifications: Has a High School Diploma or GED minimum. Has fundamental working knowledge of residential assembly/construction. Is familiar with product quality and workmanship standards to which houses are built. Able or capable of learning to work with customer service ticketing software. Must have a background in Warranty, or similar. Must be able to deal effectively with confrontational situations and maintain objectivity in public relations. Must have a valid, unrestricted Motor Vehicle License. Excellent communication, verbal, and written skills. Strong organizational and interpersonal skills. Detail oriented, works well under pressure, capable of handling multiple tasks with simultaneous deadlines. Why Work for Trumark? Work with a team that values you! Trumark offers a direct career path with an open seat for you at our table. We embody our mission to Live Well. Trumark Homes is dedicated to creating communities that foster an enthusiasm to connect, the strength to aspire and the compassion to give back. For approximately every 50 homes we build, we work with charity: water to provide and serve approximately 200 people with fresh, clean water. Exceptional Medical Benefits (100% Employee + 60% Dependent). Monthly wellness stipend. 401k with company matching, we are helping you plan for future retirement. EEO Statement At Trumark Homes, we are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in employment decisions, including recruiting, hiring, compensation, promotion, benefits, disciplines, termination, job assignments, or training. Statement to Outside Staffing Agencies Trumark Companies ("Trumark") does not accept unsolicited resumes from recruiters, agencies, or any source other than directly from the candidate. Trumark will NOT pay any fees for placements resulting from unsolicited submissions. Trumark's recruiting department handles all recruiting/hiring processes - please do NOT contact other Trumark employees (including the hiring manager) directly to present candidates or to engage them for recruiting/staffing services. Only Trumark's recruiting department is authorized to engage in recruiting and staffing services; any unsolicited submissions or engagements by recruiters, agencies, or any other source will be deemed to have been made free of any charges, fees, or obligations.
    $34k-43k yearly est. Auto-Apply 60d+ ago
  • Customer Service Technician I

    Frontier Communications 4.2company rating

    Call center agent job in Santa Maria, CA

    Job Title: Customer Service Technician I Union: CWA 9575 - CBA 004 Hiring Manager: Frederick Williams # of Openings: 1 Posting Dates: 11/19/2025 - 12/4/2025 Wage Range: $24.18 - $46.82 per hour * Please note: This position will be filled using 1st considerations only* Summary Perform service order, provisioning, repair and maintenance activities in Stored Program Control (SPC) central office equipment, adjunct devices (e.g., VoiceMail, etc.), inter-office trunking and terminating facilities, network plant facilities, and on customer premises, including customer provided equipment and wiring. This activity includes, but is not limited to, network clocking equipment, special services circuits, advanced data circuits, fiber and radio terminals and facilities, microwave equipment, video equipment and facilities, span lines, network facilities, company or customer-provided multi-line key and/or switchboard (PBX/PABX) components, database, and other specialized communications equipment such as station equipment, internal communications systems and teletypewriters. Perform power and noise mitigation functions. Perform service order, repair and maintenance activity on E911 systems, including network and PSAP equipment. Order work supplies via standard ordering procedures. Complete customer contact and sales effort in accordance with company policies. Perform such work under minimum supervision. Operate company vehicles as required. General Duties Duties include, but are not limited to, the following: * Access standard work delivery systems or processes (e.g., AWAS, CO AWAS, SITES, etc.) via handheld, laptop or PC terminals. * Read and interpret service orders, repair reports, circuit diagrams, work orders and blueprints. * Follow company standard policies, practices and/or procedures in performing service order, repair or maintenance activities. * Install, rearrange, change, remove, repair or maintain central office, interoffice, network, or customer premises equipment and/or wiring. Use appropriate tools and test equipment in the provisioning, repair, or maintenance of assigned work. Verify trouble-free continuity on all completed work using appropriate test equipment. * Handle and climb ladders and poles, crawl under dwellings, work in attics, underground and other confined areas to install, adjust, or remove equipment or wiring using a variety of manual and motorized hand tools. * Work with customers to advise of work in progress or completed, evaluate and suggest how to improve service, and make a sales effort with all customers for network services or products where appropriate. This involves using tact and persuasion to influence the actions and attitudes of customers. * Make notations on source documentation (i.e., service orders, repair reports, work orders, etc.) via AWAS, CO AWAS or other work delivery system interface to indicate work completed, time worked, and changes from the original request or assignment. Update any impacted records system as appropriate (e.g., MARK, ICGS, etc.). Complete all required billing notations for proper customer billing. * May be required to perform additional duties and tasks as required by the Company. * Per our Company policy, and consistent with the weight specifications of equipment used to work aloft, candidates cannot exceed 275 pounds, this is inclusive of clothing and with proper footwear. Basic Qualifications * Tests- Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy. * Experience- Management will designate the experience level required for each vacancy* * First consideration will be given to an individual who in the last 10 years has successfully held the position of Customer Service Technician I, Senior Technician - Business/Government, Equipment Installer, Equipment Maintainer, Special Equipment Installer and Senior Special Services Provisioning Technician or who possesses the equivalent experience (i.e., other telecommunications company experience). * Second consideration will be given to an individual who in the last 10 years has successfully held the position of Cable Splicer, Customer Engineer-Data Applications, Customer Service Technician II, Fiber Network Field Technician, Frame Worker, Internal Communications Technician, Senior Communications Specialist or who possesses the equivalent experience (i.e., other telecommunications company experience). * Third consideration will be given to an individual who in the last ten years has successfully held the position of Customer Service Technician III or who possesses equivalent experience (i.e. other telecommunications company experience). * If there are no individuals who meet the criteria outlined above, consideration will be given to all other individuals. * Employees are required to climb ladders and work at heights and may be required to handle ladders weighing up to 90 pounds and to climb poles. * Must possess, at time of appointment, a valid California class "C" driver's license and if, required at the assigned job site, must demonstrate proficiency in the operation of a vehicle equipped with standard (manual shift) transmission. * Legally required Criminal Records Check - Employee will be required to be fingerprinted and pass the Department of Justice criminal records screening process in order to ensure that the employee has never been convicted of and is not the defendant in a pending criminal proceeding with respect to an arrest for, any "serious" or "violent" felony (as defined in the California Education and Penal Codes). The Department of Justice will continuously monitor the employee's criminal record while the employee is employed in this position, and the employee shall be required to pass such continuous screening in order to retain this position. * Must possess the ability to perceive differences in colors. * Must possess the ability to distinguish audible tones/levels. Additional Information: This will be a Primary Inside and Outside Central Office and Field Special Services position in Support of Install and Maintenance of Special Services and Central Office Maintenance. As with all technician positions, there may be the need to work off-shift and weekends along with Overtime. Work tours are based on seniority. Must be willing to work nights and weekends, emergency call-outs and overtime as needed. We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas. Connecting communities is at the heart of what we do. We are committed to building a team that reflects the communities we serve. If your background and experiences are aligned with our passion to improve digital access across America, we encourage you to apply and help us achieve our mission to #BuildGigabitAmerica. Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Visit ***************** See also Frontier's California - Job Applicant Privacy Notice available at ******************************************************************
    $32k-38k yearly est. 3d ago
  • Customer Service Representative

    Marborg Industries

    Call center agent job in Santa Maria, CA

    Job Description JOB TITLE: Customer Service Representative Work onsite (No remote work) Interfaces with internal/external customers and ensures their needs and concerns are handled with quality service and timely response. Strong work ethic with the ability to multitask and adapt in a fast-paced environment. DUTIES AND RESPONSIBILITIES include but are not limited to the following: Professionally handle a high volume of incoming calls and inquiries. Manages front desk duties as it relates to Customer and Driver support. Payment requests and intercompany paperwork distributions. Works with customers on all commercial and residential “Go Backs, “Misses”, and general driver communication follow-up. Communicates with customers via phone and email to receive orders for service starts, stops, changes, exchanges, repairs, and payment processing. From time to time may be asked to assist with customer calls relating to other company services such as Roll Off. Addresses complaints concerning billing or service rendered, referring complaints of service failures to designated personnel for investigation. Deliver ongoing support and guidance for all internal and external customers. Inquire if there is a need for new or additional services. Process pro-rations and the month-end billing process for new starts, service stops, changes, and special services. Initiate the Batch Print process for all work orders for the next day and distribute accordingly. Backs up and supports other office personnel when they are unavailable. Audits paperwork to ensure that the service required was received by the customer. Dispatches as needed to respond to incoming service orders and resolve route and service issues. Possess a strong knowledge of internal processes, and understand the correlation and link between all business units. Uses a database system to gather and input notes, changes, or work order actions in customer accounts. Meets or exceeds service quality and productivity goals set for the position. Attends mandatory training to enhance system and equipment knowledge and customer service skills. Communicates inter-departmentally with Santa Barbara offices via email; phone, and chat Performs other duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. KNOWLEDGE, SKILLS, ABILITIES AND EXPERIENCE: A minimum of 2 years of experience in a high-volume Call Center is required. Proficient in building trusting relationships with customers and being attentive to their needs. Customer-focused and exceptional listening abilities. Ability to effectively make quick, sound decisions. Professional phone and email etiquette. Strong ability to multitask in a fast-paced environment and high attention to detail. Excellent communication skills to effectively communicate to all levels of management and customers both verbally and in writing. Work efficiently and effectively, both independently and as a team, to meet MarBorg's customer service standards. Proficiency in the use of Microsoft Office software. Ability to work on a PC, accessing and navigating multiple software applications in a Windows environment while talking to the customer on the phone. Keying data entry efficiently and accurately with proficiency in typing/keyboard is required. Bilingual English and Spanish skills a plus. EDUCATION and/or EXPERIENCE: High School diploma or general education degree (GED); and two years of related customer service experience are required. CORE COMPETENCIES: Doing Good: Maintains and promotes integrity and values in the conduct of all activities. Making Good: Takes responsibility and ownership for a problem, project, or issue. Treating Our People Well: Proactively seeks and finds ways to provide extraordinary service. Fosters respect for all individuals and points of view. Works cooperatively and effectively with others to achieve common goals characterized by pride, trust, and commitment. Observant: Ability to identify safety or operational deficiencies and to quickly implement a correction. Safety Matters: Actively participates in creating a safe and healthy workplace for our employees and our customers. Environmentally Focused: Takes initiative to preserve and improve our local environment for future generations. Makes every day Earth Day. JOB SPECIFIC COMPETENCIES: Active Listening, Attention to Detail, Calm Under Pressure, Caring, Communication, Conflict Resolution, Teamwork LANGUAGE SKILLS: Ability to read and write English, and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. They should also be able to speak English effectively before groups of customers or employees of the organization. Basic Spanish skills are a plus. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratios, and percent and to draw and interpret bar graphs. REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT: We are a drug-free & alcohol-free work environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. The noise level in the work environment is usually moderate.
    $32k-42k yearly est. 9d ago
  • Customer Care Representative

    Chumash Enterprises

    Call center agent job in Santa Ynez, CA

    Answers inbound calls from new and existing guests with the goal of increasing business through increased guest satisfaction, guest retention, and The Club card member experience. Responsibilities Answers general and routine guest inquiries delivered through inbound calls and email. Provides guests with accurate Enterprise information in regard to policies, promotions, and events; stays up to date through constant communication with management and Team Members. Resolves guest problems by clarifying issues, researching, and exploring answers and alternative solutions, implementing appropriate solutions, and escalating unresolved problems to management. Books room, dining, and spa reservations for guests. Secures entertainment event tickets for guests according to box office policies and procedures. Promotes and uses suggestive selling techniques to increase business in all areas of the enterprise, including hotel, spa, retail outlets, restaurants, casino, and special events. Re-routes calls to appropriate functional area when applicable. Adheres to AAA Four Diamond guidelines in regard to hospitality and service. Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, and collaboration, while role modeling the company values, behaviors, and culture of One.Team.Chumash. Performs other duties as assigned. Qualifications High School Diploma or GED Certificate. One year of experience in a AAA Four Diamond-rated hotel is preferred. Intermediate computer proficiency utilizing Microsoft applications, email, and Internet. Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends. Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency. Native American hiring preference applies. Customer Focus: Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service. Oral Communication: Shaping and expressing ideas and information in an effective manner. Written Communication: Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader. Sociability and Networking: Socializing effortlessly with other people; at ease when approaching others in social settings and professional relationships. Computer Literacy: Using computers effectively and efficiently in the working environment. Location 3400 Highway 246 Minimum Pay Rate $19.57 per hour Maximum Pay Rate $20.86 per hour
    $19.6-20.9 hourly Auto-Apply 60d+ ago
  • Customer Service Representative - Central Ops

    Community Bank of Santa Maria 4.2company rating

    Call center agent job in Santa Maria, CA

    For description, visit PDF: ************ yourcbsm. com/Portals/CommunityBankSantaMaria/PDF/Careers/Central_Ops_CSR_20250827. pdf?ver=z6OkwNDVb-Et5ttHshb5xw%3d%3d
    $35k-41k yearly est. 60d+ ago
  • Aviation Front Desk Customer Service Representative

    Atlantic Aviation FBO Inc.

    Call center agent job in Goleta, CA

    Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where they can build relationships and exceed customer expectations.
    $32k-42k yearly est. 35d ago
  • Customer Service Representative

    Hassan & Sons Inc.

    Call center agent job in Buellton, CA

    Job Description BASIC PURPOSE: Under the general direction of the Station Manager and Area Manager, the Customer Service Representative assists in carrying out the company's day to day operations and is accountable for helping the company deliver on our commitment to provide superior customer service. The Customer Service Representative is responsible for maintaining a clean and visually appealing food mart that is well stocked with a variety of quality food and beverage options. ESSENTIAL FUNCTIONS: Customer Service Duties · Welcome and make eye contact with all customers when they enter the store (Ex. “Welcome to Chevron”) · Represents the Company in a professional manner at all times. Consistently maintains a professional, courteous attitude when dealing with customers. · Performs the Four Steps of Customer Service with all customers to ensure an excellent Mystery Shop review and total customer satisfaction. · Offer current promotional items to all customers. · Offer credit card application and information to all customers. Visual Communications · Stock and maintain all displays and coolers to ensure they are visually appealing to customers. · Make sure all promotional signage is in good condition and displayed in key areas to maximize effectiveness. · Ensure that all prices are displayed correctly for each product. · Make sure all damaged and expired items have been removed from the shelf and set aside for the Station Manager. · Keep the food and beverage area clean, neat, and well stocked with all necessary items. Food and Beverage Handling · Make sure all hot food and beverage items are fresh and properly prepared at the correct temperature. · Sanitize all coffee and fountain machines, roller grills, and all other machines and equipment that come into contact with hot foods and beverages. Cash Handling · Accurately conduct all cash, debit, credit transactions on cash register (POS). · Preform simple math calculations. · Make sure all money is dropped in the safe according to company policy and procedures. Maintenance/Cleanliness Duties · Maintain the outdoor equipment (pumps, water bucket and squeegees, paper towel dispenser). · Removes and disposes of trash and debris outside/inside. · Sweep and Mop floors. · Clean station restrooms. Miscellaneous · Follows Shift Duties schedule for correlating shift. · Check for valid identification for all credit card transactions and age restricted items (Lotto/Tobacco/Alcohol). · Understands how the car wash operates and how to reset it if needed. (Only applicable for locations with car wash.) · Performs all other duties assigned. JOB QUALIFICATION REQUIREMENTS: The incumbent must be able to work any shift, Sunday - Saturday to support the company's business needs. He/she must be able to effectively communicate. The incumbent should demonstrate effective verbal communication skills and have excellent follow through. Knowledge/Experience: High school diploma or equivalent preferred. Basic aptitude and understanding of POS preferred. Some customer service experience is preferred. Excellent communication and interpersonal skills are required. Adaptability, multi-tasking and sound decision making abilities are required and essential to the success of this role. Computer proficiency is also required. Software, Tools and Equipment: You may be required to use and familiarize yourself with the following software, tools and equipment that are essential to the job: Computer w/ internet and e-mail capabilities, Microsoft Excel, step ladder, car wash, coffee brewer, fountain machine, cappuccino machine, convection oven, roller grill, and all chemicals associated with general maintenance and cleaning. Other Requirements: As a team member you will represent Hassan & Sons. While you are on the job, Hassan & Sons expects you to wear clothing and accessories that are appropriate in a professional business environment. If a uniform is required, you are expected to wear it. Refer to Hassan & Sons, Inc. Appearance & Image Guide for additional information. PHYSICAL AND VISUAL ACTIVITIES: Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged or repeated standing, walking, climbing, stooping, kneeling, crouching, and lifting of materials. Frequent lifting, grasping, and carrying materials and equipment up to 50 lbs. Proficient hand/eye dexterity is essential to operate cash register (POS) and to stock displays and coolers. Must be able to communicate well enough to receive instructions and provide information to others. Must be able to work inside and outside in all types of weather. The above describe the physical and visual activities that are commonly associated with the performance of the essential functions of this job. “Commonly associated” is not intended to mean always or only. Reasonable accommodation will be provided as required by law to enable otherwise qualified employees with a known disability to perform the essential functions of the job. WORKING ENVIRONMENT: Gas station with food mart.
    $32k-42k yearly est. 26d ago
  • Customer Service Representative

    Conversio Health 3.7company rating

    Call center agent job in San Luis Obispo, CA

    Full-time position open to join our Customer Service team as a Patient Care Coordinator. Our company is a closed-door Pharmacy and Durable Medical Equipment supplier. We are looking for energetic and positive people to provide customer service to our patients through outgoing and incoming phone contact. Our Patient Care Coordinators operate in collaboration with each other to exceed customer expectations and provide a consistent high level of service and patient care while achieving department goals. We are looking for a candidate with a proven track record of successful team participation, as well as the ability to work independently. Must be able to act with sound judgment and high degree of confidentiality, prioritize and coordinate multiple complex tasks with frequent interruptions, while meeting strict deadlines with a high degree of accuracy. Our ideal candidate will have prior experience with telephonic sales and/or customer service. Knowledge of DME, medical terminology, and/or experience in the medical field is a plus, however extensive training will be provided. We are looking for enthusiastic, well-rounded, and motivated team players! Bi-lingual a plus. Responsibilities: • Attains familiarity with a broad range of DME products and company procedures in order to maintain competency and compliance as it pertains to our company. • Provide outreach to potential patients, verify information and complete intake form. • Act as liaison between patients, representatives, and physicians to request prescriptions on patient's behalf. • Ensure that all Local, State and Federal laws are being followed. • Understand and observe HIPAA policy regarding patient and/or co-worker confidentiality. • Maintain a high work ethic, including attendance and professionalism in all areas. Minimum Qualifications: • Minimum 1 year telephonic customer service and/or telephonic sales experience. • Excellent computer skills required including proficient knowledge of Word, Excel and Outlook and demonstrated ability to quickly learn and work with customized software to maintain electronic patient charts. • Must be a self-starter with excellent interpersonal and communication skills with a talent for customer service and sales. • Must have demonstrated professional demeanor. • Must be efficient with strong attention to detail, organization and planning, and ability to prioritize tasks. We offer a dynamic work environment, competitive compensation starting at $11.50/hour, and a comprehensive benefits package including health, dental and vision benefits, company-matched 401(k), life insurance, PTO and paid holidays. Criminal background checks and drug screens are completed before hiring.
    $11.5 hourly 60d+ ago
  • CA - ATV Customer Service Rep at Oceano Dunes - SUNBUGGY 2025

    Sunbuggy

    Call center agent job in Oceano, CA

    SPEND YOUR DAYS ON THE BEACH! ATV Rental Customer Service Rep JOB DESCRIPTION Reports ToThe CSR will report to the Store Manager. Job OverviewMaintain knowledge of the different rentals offered by SunBuggy to be able to competently answer questions and set proper guest expectations. Coordinate with the “Store Manager” to take new reservations and check in customers with existing reservations Responsibilities and DutiesResponsibilities and duties of CSR Maintain a neat appearance of work area and Participate in keeping store area clean. Prepare paperwork as dictated by schedule and maintain office supplies Assist with closing out contracts at the end of day Greet and orient guests on check-in QualificationsQualifications that are necessary for CSR Good interpersonal skills and ability to maintain and foster cooperative and courteous working relationships with the public, peers, and supervisors. High School Diploma and basic math competency Ability to Look up directions and navigate Ability to communicate clearly over the phone, online, and in-person Ability to sit, stand, walk, climb, stoop, kneel, and crouch, bend, and reach. Ability to lift up to 50 pounds. Maintain a Valid Drivers License Powered by JazzHR ppowq XGQgd
    $32k-42k yearly est. 25d ago
  • Customer Service Representative - State Farm Agent Team Member

    Mike Smith-State Farm Agent

    Call center agent job in San Luis Obispo, CA

    Job DescriptionBenefits: 401(k) matching Opportunity for advancement Paid time off Signing bonus Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Mike Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $32k-42k yearly est. 5d ago
  • Sales and Customer Service Representative

    Injectorsdirect.com

    Call center agent job in San Luis Obispo, CA

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Free food & snacks Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Who We Are: InjectorsDirect.com is a leader in our industry, remanufacturing and distributing parts for diesel fuel injection systems in Ford, Chevrolet, and Dodge/Ram trucks. Our company was founded in 2009 by San Luis Obispo natives who wanted to find a better way to help diesel truck owners get the parts they need. We pride ourselves in utilizing innovative technology to improve our products and provide a better experience for our customers every day. We are looking for committed team members who share our values and want to grow their career with a reputable company. We offer a complete benefits package that includes Paid Time Off, Paid Holidays, Medical, Dental, Vision, and Life insurance as well as VIP access to company sponsored events and team-building activities. We are also proud supporters of the Central Coast community and sponsors of SLO Blues Baseball, Cal Poly Athletics, as well as local rodeos and other community functions. Sales and Customer Service Representative Job Duties: The main function of this role is to handle inbound and outbound phone calls, emails, and chats from our customers. This means accepting orders over the phone, answering customer questions about the status of their order, and fielding calls to address warranty issues or other customer concerns. Team members are expected to be extremely detail oriented, thorough, and accurate. This role typically involves making or receiving upwards of 50 calls per day. Ability to navigate computer programs, type, and process data quickly is a must. Experience Needed: Our ideal candidate will have experience in a similar environment. Basic phone and computer skills (Apple products), and experience using Salesforce are highly recommended. Mechanical experience, specifically in the automotive industry is a plus, but not required. Our team members work in a brand-new, climate-controlled office with an excellent view. Must be able to be seated, working in front of a computer for 7-8 hours per day. What We Value: Highest Quality: We know quality is paramount in everything we do; this allows us to be proud of our work. We take pride in delivering the best possible products to our customers every day. Attention To Detail: We obsess over the details, big or small. Accuracy is the main focus at all times. Reliability: We rely on teammates to work together effectively to complete daily tasks, and to achieve strategic goals. We help each other succeed. Dedication: We are dedicated to professionalism, speed, and efficiency, always exceeding expectations. What We Offer: Competitive Hourly Pay - depending on work ethic, experience, and character. We reward hard working, dedicated employees with regular pay increases. Performance based bonus opportunities Medical, Vision, and Dental Benefits 401K Retirement Plan with 4% Employer Matching Paid Holidays Paid Vacation and Sick Time A break room stocked with snacks and drinks VIP access to company sponsored events Regular team lunches and BBQ's
    $32k-42k yearly est. 16d ago
  • (7890) San Luis Obispo: Customer Service Rep

    Domino's Franchise

    Call center agent job in San Luis Obispo, CA

    No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. Come join the #1 Pizza Company in the world! Job Description As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us. Your contact with every Customer plays an essential key role that helps us create smiles by making lives easier. You are the face of Domino's. What are some things a CSR does?! Provide a fun, happy, and exciting environment for our customers while taking orders. Uphold and represent a rock-solid brand image. Get into the action and make the perfect product all the time. Multitask in a competitive, fun, and fast-paced work environment. ADVANCEMENT Many of our team members began their careers as CSRs and delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Our company prides itself in promoting to management and above store roles from within. What does that mean for you? You can start as a CSR and move up the ranks to management. Who knows? Maybe you are the next Domino's franchisee! Qualifications Must be 16 years or older. To enter into management you must be 18 years or older. Additional Information California Pay Disclosure: The rate of pay is the applicable minimum wage rate with potential $0.25 to $1.50 per hour depending upon experience and longevity with the employer. All your information will be kept confidential according to EEO guidelines.
    $32k-42k yearly est. 8d ago
  • Customer Service Representative

    Chevron Stations

    Call center agent job in San Luis Obispo, CA

    Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI#: 1970 Station Address: 3180 South Broad St, San Luis Obispo CA, 93401 Job Expectations: Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures Follow federal law and company standards on carding customers for all age restricted products sold at the stations. Work professionally with vendors and contractors. Regular and punctual attendance is expected. Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Actively promote store specials and other marketing programs. Cross-check price of delivered goods for accuracy. Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) May perform other duties as assigned by management. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. Strong attention to detail. Ability to handle challenging situations professionally and exercise exceptional judgement. Ability to work both independently and in team settings. Must possess required up-to-date food handling certificates, as required by law (in specific locations only). Cooking/Restaurant experience preferred Supervisor Responsibilities: This position has no supervisory responsibilities Travel: Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: Ability to stand and walk for long periods of time on hard and uneven surfaces. Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. Periodic exposure to all outdoor conditions during daylight hours. Moderate exposure to walk-in coolers and freezers at 34 F or lower. Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: Full-time & Part-time shifts available Direct Deposit with competitive weekly pay Health & Wellness packages available for purchase Education reimbursement program Shift Differential Pay for select shifts and job titles Management Bonus Program Loyalty Service time Program Commuter benefit Program Compensation Range: $18.00 - $19.00 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
    $18-19 hourly Auto-Apply 60d+ ago
  • Customer Service Representative - Tackle Warehouse - San Luis Obispo, CA

    Sports Warehouse 3.7company rating

    Call center agent job in San Luis Obispo, CA

    $17.00 - $20.00 an hour Hiring part time employees, 20 hours per week, for a closing shift. This shift requires working until 6 pm, and a Saturday shift is also required. requires physically reporting to work in San Luis Obispo, Ca. Sports Warehouse About Us We are a growing e-commerce company that specializes in bass fishing, tennis, running, pickleball, equestrian, ice/roller hockey, roller derby, inline skating and skateboarding products. Our goal is to provide a top-notch customer shopping experience by recommending the right products and delivering the best possible service. We believe in striving for excellence while finding simple solutions to get the job done. We are looking for reliable and personable individuals to help us build lasting relationships with our Tackle Warehouse customers as a phone CSR. Fishing experience is a plus but not a requirement! Sports Warehouse is comprised of:Tackle WarehouseTennis WarehouseRunning WarehousePickleball WarehouseRiding WarehouseInline/Ice WarehouseSkate Warehouse Requirements The ideal candidate will Enjoy fishing for fun and relaxation or sport. Experiential knowledge of fishing products, their purpose and benefits. Deliver friendly, professional and helpful support to all customers and assist in meeting needs or exceeding their expectations. Possess excellent verbal and written communication skills. Problem solve and utilize available resources to locate answers to product/order questions. Demonstrate a comprehensive understanding of current company policies, procedures, products and services. Be flexible during busy times by helping fellow co-workers and function as part of a team. Have the ability to multi-task and remain composed under pressure. Continually learn and develop skills relevant to the role. Bring a positive attitude and strong work ethic to the workplace. Required Skills Communicate clearly and professionally Listen well to customers and provide service in a friendly, patient and calm manner Take direction well and learn in a fast-paced environment Focus, maintain attention to detail and balance multiple duties in a dynamic environment Ability to work independently and productively prioritize tasks Recognize the need to ask for assistance. Previous customer service experience desired Benefits & Perks All Employees: Merchandise discounts with all Sports Warehouse companies Access to on-site fitness facility Paid sick time 401(k) and profit-sharing programs Opportunities for growth Employee appreciation events Work Environment: This role functions within a professional and collaborative office setting, regularly utilizing standard office equipment such as computers, tablets and phones for day-to-day tasks. The use of racquet stringing machines and related tools/supplies may also be required to support the needs of the business. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: Regularly required to handle objects, type on a computer, use tablets and phones and computer software. The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. The ability to observe details at close range (within a few feet of the observer). Frequently required to sit in a stationary position for prolonged periods of time, in addition to occasionally moving about inside the building. Occasionally required to stand, stoop, bend, twist, reach, kneel, crouch or climb.???? Must regularly lift and/or move objects that weigh less than ten pounds, occasionally lift and/or move items that weigh between 10 - 20 pounds and rarely lift and/or move items that weigh between 20 - 50 pounds.? May require standing for prolonged periods of time and use of hands, fingers, wrists, and arms while stringing racquets.?
    $17-20 hourly 22d ago
  • Call Center Representative

    Cellular Sales 4.5company rating

    Call center agent job in Santa Maria, CA

    Cellular Sales Cellular Sales is Growing! Up to $500 sign-on bonus. Details to be discussed in the interview. Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best? We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+. Why Join Cellular Sales Our talented teams help clients connect, work, watch, game, and stream with the latest devices. We partner with our customers to find the best Verizon plans and services for their needs while expanding their ability to stay connected. We listen to their concerns, and make sure they leave informed and satisfied with their visit. For the communities we serve, we get to actively build relationships and trust. What We Offer We give you the tools and support to succeed, along with great incentives to perform well and continue improving. Here's what you'll get when you join us: Competative Income: $17.00/hour + Bonuses First rate health benefits: Including health/vision/dental, and life insurance Security for your future: 401(k) with ROTH option to save for retirement Performance Incentives: Top performers receive trips, gifts, and prizes Growth and Development: Gain invaluable knowledge, insight, and mentorship from our experienced leadership Advancement Opportunities: We promote from within and encourage growth Outstanding Company Culture: A healthy community that fosters collaboration and mutual success Community Involvement: Impact the lives of people where you live through local events and volunteering Responsibilities As a Call Center Representative you will provide ongoing support to our current team of Verizon Sales Consultants. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback to improve productivity. Follow up on distributed leads Generate store traffic and contribute to the California market's success Handle customer inquiries both by phone and text Support sales force by generating sales leads Follow communication scripts when handing different topics Research required information using available resources Provide customers with product and service information Candidates should be able to take feedback and criticism to improve productivity and character What We Are Looking For Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must be able to sit for long periods of time. Essentials Positive attitude Effective communication skills Business ownership mentality Interest and understanding of technology products and services Knowledge of customer service principles and practices High school diploma or equivalent; college degree preferred Minimum two years of related work experience Proficient in Microsoft Office Data entry and typing skills (including 10 key) Experience in a call center or customer service environment Position Type/Expected Hours of Work This is a full-time position Monday - Friday If you're eager to learn and implement our proven techniques to grow your career, enjoy a fast paced environment, and have reliable transportation, let's talk. Opportunity awaits, apply today!
    $31k-37k yearly est. Auto-Apply 60d+ ago

Learn more about call center agent jobs

How much does a call center agent earn in Santa Maria, CA?

The average call center agent in Santa Maria, CA earns between $24,000 and $48,000 annually. This compares to the national average call center agent range of $23,000 to $41,000.

Average call center agent salary in Santa Maria, CA

$34,000
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