Call center agent jobs in Santee, CA

NorthStar Memorial Group is seeking a Call Center Service Agent at Greenwood Memorial Park and Mortuary in San Diego. Here, we believe in empowerment. Our open-door policy means your voice is heard, and your ideas matter. We foster an environment where you're encouraged to think differently and challenge the status quo. Passion is at the heart of everything we do - from the dedication of every team member, we're driven by a shared commitment to excellence. Responsibilities * Answer incoming calls and route them to the correct department * Handle customer inquiries, complaints, and issues * Provide pricing to client families and schedule appointments * Management of the service/appointment calendar * Walking families through the next steps after a passing has occurred Qualifications * 1+ years of experience in a customer service environment * High School Diploma or equivalent * Excellent communication and customer service skills * Basic computer knowledge (Windows, MS Word, MS Excel, internet) Compensation * $21.00- $23.00 /hr. Benefits * Medical, Dental, and Vision Insurance * Health Savings Account (HSA) * Life Insurance * 401(k) with Employer Matching We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status

As a Member Solution Call Center Agent, you will be responsible for promoting and providing a full range of financial products and services, advising and assisting members with accounts, loans inquiries via telephone. If you enjoy helping people and have experience working in a call center environment, this job may be for you! About Frontwave Credit Union: Frontwave Credit Union is a member-owned not-for-profit financial institution serving San Diego, Riverside, San Bernardino and Imperial counties. Founded in 1952, we have grown to 18 branches with 125,000 members and manage over 1.8 billion in assets. At Frontwave Credit Union, we are focused on creating consumer solutions to provide our members and the communities we serve with products and services that enhance the quality of life for our members through exceptional service and the progressive application of technology. What's In It For You: Competitive pay, 401k matching, mortgage and auto discounts. 9-27 days of PTO per year (based on tenure) and 10 paid holidays. Affordable medical, dental, vision health plans, and Flexible Spending Account. Employee Assistance Program with a variety of services. Career development, training, and coaching, mentoring; tuition reimbursement up to $4,000/year. Culture of excellence and continuous improvement. We strive to be the best place you've ever worked! Responsibilities Essential Duties and Responsibilities: Includes the following non-inclusive list. Other duties may be assigned. All duties are to be performed in compliance with applicable laws, regulations, and Credit Union policies and procedures. Process basic member requests received via incoming calls. Provide information about credit union products, services, accounts and rate information, balance inquiries, loan questions etc. Perform account research, processes account transfers, accepts wire transfer and Western Union requests and forwards to appropriate personnel for processing. Processes check orders, performs account file maintenance. Cross-sells credit union products and services. Identifies and actively seeks opportunities to increase household penetration of credit union products and services. Qualifications Education and/or Experience: High School Diploma or general education degree (GED). One -two years experience in a Call Center environment and/or financial institution experience. Salary Range: $21.41/hr - $32.11/hr Service Excellence Standards When joining Frontwave Credit Union, you can expect to be a part of a workforce committed to the following Service Excellence standards: • We see it. We own it. We get it done. • We ignite positive experiences. • We do things right every time. • We are collaborators - united, cohesive and engaged • We innovate and evolve. • We create memorable experiences for life. • We starts with me.

Call Center Representative Starting Pay: $18.00/hr Pay Range: $18.00-$26.00 If you would like to join a team that has fun loving, creative, hardworking and successful people, you need to APPLY TODAY !! JOB SUMMARY: To provide the highest level of customer service, while continually improving and increasing efficiency. DELIVERY SUPPORT ESSENTIAL DUTIES AND RESPONSIBILITIES: ● Provides courteous and professional customer service to customers. ● Completes the E/E report. ● Knows computer functions and is proficient in E1 and C1. ● Assist customers with their delivery time frame and current status. ● Informs customers of delivery updates regarding driver's route if any delays and/or call a heads. ● Confirms delivery with customers to assure their delivery of goods was to their satisfaction. ● Provides delivery support to the drivers. ● Respond to all emails; includes internal emails, shorts, customer emails, or any other emails to delivery support ● Answer all incoming calls from all queues ● Completes the SDD calls/txt report @2pm, 4pm, 6pm ● NAH/PPD report @9am, 1pm, 4p, 8pm ● Delivery progress outcome comments- check throughout the day. Check for discrepancies ● Respond to all code change request emails ● Inspections on merchandise (going in/out) ● Snapshot code check (delivery) ● Returns merchandise ● Follow ups (external/internal) ● Provide customer service for any walk-in customers at CPU or lobby if needed ADDITIONAL RESPONSIBILITIES: ● Able to work flexible schedule to include nights, weekends, and holidays ● Has to be able to meet the needs of the company, which may include: relocating and change in schedules/shifts. ● Needs to be organized, self-driver, and reliable. ● Follows dress code: Professional attire. ● Follows a safe work environment. Jerome's Furniture provides a team-orientated retail environment. We also offer a competitive benefit package including: 401(k) Plan 401(K) matching Paid Vacation Paid Sick Days Paid Holidays Medical Insurance Dental Insurance Vision Insurance Life Insurance Long-Term Disability Insurance Employee Discount Program Employee Buying Program Gym Re-imbursement Program Family Savings Account EAP program **Minimum employment tenure required for most benefits. Jerome's is a smoke and tobacco free environment. Jerome's is a Drug Free Workplace, in as such, all prospective candidates are required to complete and pass a background check and drug screen as a condition of employment, and prior to employment. Jerome's is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All offers of employment made by Jerome's are contingent upon the successful completion of a background investigation and a pre-employment drug screen (which must be completed within 3 business days of any conditional offer of employment). The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. Look into all of our career opportunities at ***********************

5550 Paseo del Norte, Carlsbad, CA 92008 Experienced Transmission Technician$1,500 Sign-on Bonus! $33/Hour + Efficiency Bonus! Excellent Benefits!Bring Your Accrued Vacation Time! Hiring for Carlsbad, CA Premier Buick GMC Cadillac in Carlsbad, CAis family-owned and a great place to have a rewarding career! Our high-volume Service Department is seeking an experienced Transmission Technician to diagnose, tear down, rebuild, 'remove and replace' and 'remove and install' transmissions. Transmission technician experience is required. Why work at Premier? We are part of the super successful and family-owned Premier Automotive Dealer Group and are committed to an amazing work environment, invest in our employees' success and foster long-term career growth. Apply now for this great opportunity to drive your career forward with our growing organization! Give us ONE interview and see how Premier goes above and beyond to ensure your financial success! Responsibilities - Experienced Transmission Technician: Diagnose transmission problems and rebuild, 'remove and replace' and 'remove and install' automotive transmissions Work must meet dealership and manufacturer standards Keep shop neat and account for dealership-owned tools Other duties may be assigned Requirements - Experienced Transmission Technician: Transmission technician experience is required. Must be able to diagnose, tear down and rebuild transmissions, 'remove and replace' and 'remove and install' Must have your own tools Self-starter with a good work ethic and communication skills Team oriented, flexible and focused on maintaining a high level of customer service High school diploma or equivalent Valid driver's license and a good driving record. We Provide Excellent Benefits: $1,500 Signing Bonus! $33/Hour + Efficiency Bonus! Relocation Assistance! Bring your accrued vacation time! Medical, dental and vision insurance 401(k)with company match! Paid time off Premium, ongoing professional development Great work environment! Employee programs for referral bonus and auto purchases Paid participation in Giving Hope Community Service days givinghopenola.org Find more information on our benefits and career paths at WhyPremierAutomotive.com RequiredPreferredJob Industries Customer Service

National Powersport Auctions (NPA) is the world's largest powersport auction and remarketing company specializing in: Motorcycles, ATVs, Side X Sides, Utility Vehicles, Personal Watercraft, Snowmobiles, Trailers, Recreational Vehicles and Boats. As the leading powersports remarketing company in the U.S., NPA serves dealers, OEMs, and lending institutions throughout the nation with a complete range of auction-related services. Having sold over 1 million vehicles since inception, NPA plays an important role in assisting clients with liquidating inventory and maximizing returns. Dealers throughout the world utilize NPA for acquisition of wholesale vehicles and to ensure their pre-owned inventory meets their customer's demands. National Powersport Auctions is seeking a bright, talented, and outgoing individual with a strong work ethic to join our growing Customer Service Team.The position of Call Center Representative consists of promoting and contacting dealers about upcoming monthly auctions, industry events, and various promotions. Representatives are responsible for generating new business opportunities through existing business accounts with potential buyers. We are non-scripted and thrive on building a friendly and professional relationship with all our clients. The goal is to promote business growth by expanding the company's clientele. Responsibilities: Exceptional interpersonal and rapport building skills Call clients to inform them about the company's products and services Detailed entry of customer interaction Use our computer system to track and gather information Meet and exceed daily outbound call minimum In-depth knowledge of the company's products and services Other miscellaneous office duties Requirements: One year of office support experience in a customer service role preferred Attention to detail Bilingual skills a plus Strong proficiency of computers Reliable and punctual Professional work ethic and communication Able to collaborate as a team Strong phone etiquette · Monthly Incentives · Medical · Dental · Vision · Sick Pay · Vacation · Paid Holidays · 401k with company matching · Stock Options Job Type: Full-time - Monday-Friday Work Remotely No Job Type: Full-time Pay: $18.00 - $23.00 per hour At National Powersport Auctions (NPA), we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work

National Powersport Auctions (NPA) is the world's largest powersport auction and remarketing company specializing in: Motorcycles, ATVs, Side X Sides, Utility Vehicles, Personal Watercraft, Snowmobiles, Trailers, Recreational Vehicles and Boats. As the leading powersports remarketing company in the U.S., NPA serves dealers, OEMs, and lending institutions throughout the nation with a complete range of auction-related services. Having sold over 1 million vehicles since inception, NPA plays an important role in assisting clients with liquidating inventory and maximizing returns. Dealers throughout the world utilize NPA for acquisition of wholesale vehicles and to ensure their pre-owned inventory meets their customer's demands. National Powersport Auctions is seeking a bright, talented, and outgoing individual with a strong work ethic to join our growing Customer Service Team.The position of Call Center Representative consists of promoting and contacting dealers about upcoming monthly auctions, industry events, and various promotions. Representatives are responsible for generating new business opportunities through existing business accounts with potential buyers. We are non-scripted and thrive on building a friendly and professional relationship with all our clients. The goal is to promote business growth by expanding the company's clientele. Responsibilities: Exceptional interpersonal and rapport building skills Call clients to inform them about the company's products and services Detailed entry of customer interaction Use our computer system to track and gather information Meet and exceed daily outbound call minimum In-depth knowledge of the company's products and services Other miscellaneous office duties Requirements: One year of office support experience in a customer service role preferred Attention to detail Bilingual skills a plus Strong proficiency of computers Reliable and punctual Professional work ethic and communication Able to collaborate as a team Strong phone etiquette · Monthly Incentives · Medical · Dental · Vision · Sick Pay · Vacation · Paid Holidays · 401k with company matching · Stock Options Job Type: Full-time - Monday-Friday. This is a full-time, onsite/in-office position. Remote work is not available Job Type: Full-time Pay: $18.00 - $23.00 per hour At National Powersport Auctions (NPA), we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work

Argen Corporation currently has an exciting opportunity for an exceptional client-focused Customer Success Representative to join a growing, technology-focused and service-oriented team. Are you passionate about providing top level customer service while proactively resolving problems? Do you enjoy collaborating, sharing ideas and delivering the best results in a fast- paced dynamic environment? If you would like to be a part of an organization with an unwavering commitment to quality dental solutions, then explore our career opportunities and get to know Argen. About Us Argen is a family-owned and privately held company based in San Diego, CA with a state-of-the-art manufacturing center that provides high quality dental solutions to dental labs of all sizes. Founded as a precious metals company in South Africa, Argen has evolved into a dynamic, technology-based manufacturing organization focused on three key business segments, including dental alloys, zirconia, and digital dentistry solutions. Argen continues to invest in innovative product improvement initiatives through its Quality Management System to provide our global customers with affordable, high-performance products and industry-leading excellent service. Argen's products are FDA regulated and ISO certified. About the Opportunity As a Customer Success Representative, you will be working in a high performing organization that values and exhibits accountability, passion and attention to detail. In this role, you will work in unison with the sales team to support customer needs throughout the sales and fulfillment processes to deliver superior customer service. In this role, the successful candidate will: * Manage customer retention through incoming and outgoing calls. * Upsell existing accounts on digital products. * Ensure all accounts are actively purchasing Argen Digital products. * Log and triage inbound account inquiries and follows processes to ensure all issues are resolved. * Document all account interactions within Argen's CRM and ERP systems. * Participate in quarterly sales initiatives to maintain KPIs. * Communicate effectively with the outside sales team to keep them apprised of all interactions with their accounts. * Communicate with other departments to ensure account order timelines, customer inquiries, and overall satisfaction exceeds expectations. * Provide feedback to business development on additional products that may be beneficial to add to the digital product suite. * Provide feedback on the Argen Digital website to improve usability and customer adoption and retention. * Develop and evolve existing processes to improve the digital onboarding process and general purchasing procedures. * Other duties as assigned. What does it take to be a qualified candidate? * Excellent interpersonal skills. Able to communicate with ease with all levels of staff, management and customers. * Fast learner with technical aptitude and high attention to detail. * Able to Multi-task effectively and efficiently. * Able to meet tight deadlines in a fast-paced team environment. * Ability to prioritize, stay organized and focused. * Can deliver a customer focused service to internal and external customers. * Able to work collaboratively on a team, but can also work autonomously. * Outgoing, friendly, enthusiastic, professional, self-motivated and positive. * Ability to work under pressure & demonstrate a can do attitude. * Experience interacting with customers. * Bachelor's degree from an accredited four-year college or university preferred. * Strong written and verbal communication skills, face to face and over the phone. * Extensive experience with online e-commerce platforms * Delivery and solution focused attitude. * Technical aptitude and analytical propensity. * Experience working with CRMs (Salesforce) and ERPs (QAD). Our Awesome Benefits! Working for a growing, innovative company like Argen means exciting opportunities for training and learning, career development and advancement from only the best in the dental industry. With all that hard work, Argen is committed to ensuring the welfare of its employees and provides an amazing benefit package that includes: * Health, Dental and Vision Plans * 401k with Employer Match * Paid Vacation, Holiday and Sick Time * Employee Events * Wellness Programs * Discounts for home, travel, entertainment, and relaxation that include mobile phone service, technology, airline and hotel, theater/theme park tickets, restaurants and so much more! EOE/M/F/Vet/Disabled VEVRAA Federal Contractor

Argen Corporation currently has an exciting opportunity for an exceptional client-focused Customer Success Representative to join a growing, technology-focused and service-oriented team. Are you passionate about providing top level customer service while proactively resolving problems? Do you enjoy collaborating, sharing ideas and delivering the best results in a fast- paced dynamic environment? If you would like to be a part of an organization with an unwavering commitment to quality dental solutions, then explore our career opportunities and get to know Argen. About Us Argen is a family-owned and privately held company based in San Diego, CA with a state-of-the-art manufacturing center that provides high quality dental solutions to dental labs of all sizes. Founded as a precious metals company in South Africa, Argen has evolved into a dynamic, technology-based manufacturing organization focused on three key business segments, including dental alloys, zirconia, and digital dentistry solutions. Argen continues to invest in innovative product improvement initiatives through its Quality Management System to provide our global customers with affordable, high-performance products and industry-leading excellent service. Argen's products are FDA regulated and ISO certified. About the Opportunity As a Customer Success Representative, you will be working in a high performing organization that values and exhibits accountability, passion and attention to detail. In this role, you will work in unison with the sales team to support customer needs throughout the sales and fulfillment processes to deliver superior customer service. In this role, the successful candidate will: Manage customer retention through incoming and outgoing calls. Upsell existing accounts on digital products. Ensure all accounts are actively purchasing Argen Digital products. Log and triage inbound account inquiries and follows processes to ensure all issues are resolved. Document all account interactions within Argen's CRM and ERP systems. Participate in quarterly sales initiatives to maintain KPIs. Communicate effectively with the outside sales team to keep them apprised of all interactions with their accounts. Communicate with other departments to ensure account order timelines, customer inquiries, and overall satisfaction exceeds expectations. Provide feedback to business development on additional products that may be beneficial to add to the digital product suite. Provide feedback on the Argen Digital website to improve usability and customer adoption and retention. Develop and evolve existing processes to improve the digital onboarding process and general purchasing procedures. Other duties as assigned. What does it take to be a qualified candidate? Excellent interpersonal skills. Able to communicate with ease with all levels of staff, management and customers. Fast learner with technical aptitude and high attention to detail. Able to Multi-task effectively and efficiently. Able to meet tight deadlines in a fast-paced team environment. Ability to prioritize, stay organized and focused. Can deliver a customer focused service to internal and external customers. Able to work collaboratively on a team, but can also work autonomously. Outgoing, friendly, enthusiastic, professional, self-motivated and positive. Ability to work under pressure & demonstrate a can do attitude. Experience interacting with customers. Bachelor's degree from an accredited four-year college or university preferred. Strong written and verbal communication skills, face to face and over the phone. Extensive experience with online e-commerce platforms Delivery and solution focused attitude. Technical aptitude and analytical propensity. Experience working with CRMs (Salesforce) and ERPs (QAD). Our Awesome Benefits! Working for a growing, innovative company like Argen means exciting opportunities for training and learning, career development and advancement from only the best in the dental industry. With all that hard work, Argen is committed to ensuring the welfare of its employees and provides an amazing benefit package that includes: Health, Dental and Vision Plans 401k with Employer Match Paid Vacation, Holiday and Sick Time Employee Events Wellness Programs Discounts for home, travel, entertainment, and relaxation that include mobile phone service, technology, airline and hotel, theater/theme park tickets, restaurants and so much more! EOE/M/F/Vet/Disabled VEVRAA Federal Contractor

Job DescriptionDescription: · The Candidate shall answer and process all incoming calls. · The Candidate shall answer incoming calls politely, efficiently and in a friendly manner, even during heavy workload and crises periods. Calls shall he answered in priority order. · The Candidate shall receive incoming calls shall be routed appropriately throughout the facility. · The Candidate shall receive collect calls, only if authorized and obtain and record time and charges. · The Candidate is responsible for immediate, professional responses to and recording the following: emergency alarms, codes, bomb threats, fires and disasters. They shall also be required to receive and transmit over two-way radios. · The Candidate shall follow instruction if a bomb threat is received. Written procedures and formats for this type of reporting are currently established in the telephone office. · The Candidate is responsible for ensuring that no unauthorized long-distance calls are made, and no unauthorized collect calls are accepted. · The Candidate shall utilize the facility radio, overhead paging, pocket paging, and code-paging systems as required. · The Candidate shall assist in placing various types of outgoing calls and coordinating and patching through one or more stations when necessary. · The Candidate shall assist facility staff and patients, when necessary, in placing calls. Calls shall include, but are not limited to, commercial and Federal Telecommunication Systems (FTS) calls. · The Candidate shall Politely, efficiently and in a friendly manner explain to users why calls cannot be completed as requested, if and when a situation of this type arises. · The Candidate shall maintain a log of all telephone equipment malfunctions and/or complaints regarding telephone service. · Upon request of callers, the candidate shall verify telephone equipment malfunctions and report them to Information Resources Management Service (IRMS) via ticket · The Candidate shall create Log Sheets and monitor each for completion · The Candidate shall meet the Utilization Review Accreditation Committee (URAC) standards. Requirements: CITIZENSHIP REQUIREMENT: US Citizenship EDUCATION AND QUALIFICATIONS: The Candidate should possess an Associate's Degree or equivalent work experience MINIMUM REQUIRED SKILLS/EXPERIENCE: · The Candidate must have 1 -2 years of experience as Telephone Operator · The Candidate must be able to assume the responsibility for placing a variety of special long distance calls (e.g. conference calls, collect calls, appointment calls) over varied circuits or routings, or performing information operator work, which requires knowledge of the organizational units and major functions of a large multi-division organization. · The Candidate must have the ability to meet and deal with people from a variety of backgrounds with varying levels of understanding, work under pressure and stressful conditions and adapt to changing work conditions. · The Candidate must meet the URAC Standards for abandonment rate and speed to answer

Description & Requirements Join Maximus as a Bilingual Call Center Representative, where you'll help callers get the information and support they need with patience, clarity, and care. You'll guide consumers, document their inquiries, and connect them with the right resources all while using your language skills to make their experience easier. Be part of a team that values growth, collaboration, and making a real difference. Why Maximus? - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Competitive Compensation - Quarterly bonuses based on performance included! Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. - Track and document all inquiries using the applicable systems. - Complete associated tasks according to the established guidelines. - Track and document all inquiries using the applicable systems. - Meet Quality Assurance (QA) and other key performance metrics. - Facilitate the fulfillment of caller requests for materials via mail, email, or download. - Transfer/refer consumers to appropriate entities according to the established guidelines. - Escalate calls or issues to the appropriate designated staff for resolution as needed. - Facilitate translation services for non-English speaking callers according to procedures. - Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems. Minimum Requirements - High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience. - Must be fluent in English and specified secondary language. - Fluency in languages (English and Spanish) - Six months of customer service experience - Excellent soft phone skills - Good computer navigation skills - A quiet and distraction free work area #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 16.50 Maximum Salary $ 16.50

Compensation: $17.25 - $17.50 About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy) Culture: We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. About the Position: As a call center representative, you'll have the opportunity to connect with a diverse group of individuals over the phone. Your primary focus will be providing exceptional customer service, answering inquiries, and resolving issues promptly. You'll work as part of a dynamic team, and your ability to communicate effectively and efficiently is essential. Other duties and responsibilities are embodied in our Company's core values as follows: Accountability Take ownership of customer inquiries and issues, ensuring prompt and effective resolution. Keep accurate records of customer interactions and follow-up actions. Adhere to call center policies, procedures, and quality standards. Participate in ongoing training and development programs to improve skills and knowledge. Family Promote teamwork, cooperation, and mutual respect among call center staff. Collaborate with team members and supervisors to share insights, best practices, and customer feedback. Work together to achieve team and individual performance targets. Celebrate achievements and milestones together as a team. Exceptional Ace Service Strive to deliver exceptional service experiences to customers on every call. Handle inbound and outbound calls from customers, addressing inquiries, resolving issues, and providing product or service information. Maintain a high level of parking knowledge to effectively assist customers. Understand and address customer needs and concerns with empathy and professionalism. Continuously seek ways to improve service quality and exceed customer expectations. Communication Communicate with customers in a clear, empathetic, and professional manner. Collaborate with colleagues and supervisors to share insights and best practices. Escalate complex issues to appropriate departments when necessary and follow up on resolutions. Provide feedback on customer trends and issues to improve service. Profitability Record and maintain detailed and accurate customer information and interactions in the CRM system. Identify opportunities to maximize revenue through customer retention. Contribute to cost-effective operations by optimizing call handling processes. Utilize resources efficiently to ensure profitability. About YOU: The ideal candidate is a great communicator, has excellent phone etiquette, and is dedicated to delivering top-notch customer service. Your Qualifications: High school diploma or equivalent; some college education preferred. Previous customer service or call center experience is a plus. Excellent communication and interpersonal skills. Strong problem-solving abilities. Ability to handle high call volumes and stressful situations with patience and professionalism. Proficiency in using CRM software and call center technology. What We Can Offer You for All Your Hard Work: Medical, dental, vision, life insurance coverage for full-time, eligible employees. Flexible Spending Accounts for full-time, eligible employees 401k Vacation/Sick for full-time and part-time employees Holiday for full-time and part-time employees Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: Memberservices@aceparking.com describing the accommodation.

Job DescriptionDescription: The Pedder Automotive Group was founded in 2008 by Owner David Pedder. The family owned and operated dealer group has 7 dealerships in Southern California, representing Nissan, Hyundai, Chrysler, Dodge, Jeep and Ram brands. The seven (7) locations are - Pedder Nissan, Raceway Nissan, Temecula Nissan, Hemet CDJR, Lake Elsinore CDJR, Pedder Hyundai of Poway, and Pedder CDR+J of Poway. We pride ourselves in having a great work environment that translates to a great customer service experience. The Call Center Service Representative position is responsible for handling all inbound and outbound service department phone calls, as well as confirming service appointments. Requirements: Responsibilities Answer inbound calls for all dealerships within the group and direct those calls accordingly to the proper department. Schedule inbound Service appointments via phone and web using internal booking software. Achieve the service and customer satisfaction objectives set Work effectively together with co-workers and managers to create maximum synergy, coordination and cooperation Qualifications Excellent customer service skills with the proven ability to resolve customer service issues and ability to follow through with customers. Self-starter, professional, demonstrates initiative, resourcefulness, and strong problem-solving skills. The ability to meet or exceed all department Key Performance Indicators that measure overall performance. Strong work-ethic with the ability to work in a fast-paced, results-driven environment. Prompt responses to internet inquiries with courtesy, accuracy and professionalism.

Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success. Job Description At Vuori, we uphold three Core Values: creating exceptional products, fostering strong relationships, and leading extraordinary lives. These values, combined with our commitment to happiness, drive our mission to provide outstanding customer experiences. As a Customer Service Agent at Vuori, you'll be at the heart of our Customer Experience team, playing a vital role in building lasting customer relationships and delivering top-tier service. In this position, you will primarily handle customer inquiries through email and chat, addressing concerns with a solutions-oriented and positive approach. You'll collaborate with your team, support new hire training, and help resolve and deescalate customer issues. What you'll get to do: Deliver exceptional customer service via email, text, and chat, responding to inquiries with clarity, empathy, and professionalism. Handle escalated issues with a solutions-driven mindset, ensuring a timely and empathetic resolution. Support the onboarding and training of new team members across various tiers (1, 2, and 3). Contribute to continuous improvement by providing feedback on processes, shortcuts, and customer interaction guidelines. Assist with various support channels, including: Refund Requests CS Returns Retail Support CS Help Work alongside the Supervisor to assist with additional tasks as needed. Participate in team meetings, providing valuable input to enhance service quality and team collaboration. Take on additional projects and tasks as assigned. Qualifications Who you are: Bachelor's degree, or 1 year of equivalent work experience in lieu of a degree. Strong passion for delivering exceptional customer experiences. Well-organized with the ability to manage both personal and team progress. Skilled in understanding and responding to customer emotions. Leads by example, demonstrating attention to detail while supporting team members. Excellent interpersonal, written, and verbal communication skills. Proficiency in Spanish is a plus. Strong conflict resolution skills, with the ability to manage challenging or emotional situations with professionalism and empathy. Bonus points for experience with Kustomer, Shopify, FullCircle, or Warehouse Operating Systems. Additional Information Our investment in you: At Vuori, we're proud to offer the following to our employees: Health Insurance Savings and Retirement Plan Employee Assistance Program Generous Vuori Discount & Industry Perks Paid Time Off Wellness & Fitness benefits The hourly range for this role is $18/hr - $23/hr. Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. All your information will be kept confidential according to EEO guidelines.

Job Description Call Center Representative Come Join Our Team! We are a fun fast paced Ophthalmology practice, in Chula Vista, CA looking for service-oriented Call Center Representatives! We are a premier and comprehensive eyecare and surgery center with offices located in Chula Vista, National City, El Cajon and El Centro. Our Clinics are beautifully positioned with all new and modern equipment. Our group of Physicians are highly educated and skilled in Ophthalmology - we are blessed to be able to offer such high-quality ophthalmology services to patients in need. Are you a people person? Do you love helping others? We have an immediate need for friendly, motivated Call Center Representatives to join our team. This position will work with internal customers across multiple departments to ensure our patients needs are addressed accurately and efficiently. Will provide product education and handle a wide variety of questions. The ideal candidate will be willing to learn on the job, have excellent communication skills, and will be motivated to work with a customer centric team. Summary: The Call Center Representative is responsible for providing best-in-class patient experience. Will handle inbound and outbound calls to patients to answer questions, schedule appointments, and provide information regarding services, and current promotions. Responsibilities: Answer, direct calls, take messages and forward to appropriate department. Provide prompt, accurate, concise, and courteous responses to patient inquiries. Provide quality service at every encounter. Keep patient wait time under five minutes. Provide patients with information regarding services, charges, routine treatment procedures, and current promotions. Use sound judgment in handling calls, especially with upset patients. Identifying urgent calls and escalating to Providers, Managers and Technicians. Assist with new patient registration. Verify Insurance eligibility. Schedule appointments for patients. Review appointment date, time, location, and provider name with caller. Obtain/verify and enter accurate demographic information into CRM (address, telephone number, name of insurance or self-pay status). Inform caller of items to bring to appointment (including insurance card, medications, office visit fee, and verification of income - if applicable). Remind caller to arrive 15 to 30 minutes before scheduled appointment to complete paperwork. Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization Make outbound calls to inactive patients to attempt to schedule follow up appointment. Take detailed notes using electronic health record system. Following up on calls when necessary. Maintain Call logs and reports. Requirements: High school diploma or GED equivalent. 2 years customer service experience required. 6 months experience working in a Call Center preferred. Must have good telephone skills. Experience with high call volume preferred. Knowledge of medical terminology and/or medical front office procedures preferred. Demonstrated ability to multi-task, be flexible, ensure accuracy, and meet changing priorities in a fast-paced, high workload environment. Bilingual in Spanish/English required. Ability to communicate effectively with callers who speak English as a second language. Excellent written and verbal communication skills. Intermediate computer literacy (i.e., use computer system to manage and schedule appointments, access electronic medical record information, etc.) Excellent Customer Service Skills. Ability to handle stressful situations calmly and with compassion. Excellent data entry and typing skills. Experience answering a multi-line telephone. Routing calls to appropriate resources. This is a Full-time position, and we are looking to hire immediately. Full-time team members enjoy a benefits package to include 100% employer paid health insurance for employee, life insurance. vacation accrual, 401k, holiday pay and more! Please submit your resume for consideration.

Call Center Representative Come Join Our Team! We are a fun fast paced Ophthalmology practice, in Chula Vista, CA looking for service-oriented Call Center Representatives! We are a premier and comprehensive eyecare and surgery center with offices located in Chula Vista, National City, El Cajon and El Centro. Our Clinics are beautifully positioned with all new and modern equipment. Our group of Physicians are highly educated and skilled in Ophthalmology - we are blessed to be able to offer such high-quality ophthalmology services to patients in need. Are you a people person? Do you love helping others? We have an immediate need for friendly, motivated Call Center Representatives to join our team. This position will work with internal customers across multiple departments to ensure our patients needs are addressed accurately and efficiently. Will provide product education and handle a wide variety of questions. The ideal candidate will be willing to learn on the job, have excellent communication skills, and will be motivated to work with a customer centric team. Summary: The Call Center Representative is responsible for providing best-in-class patient experience. Will handle inbound and outbound calls to patients to answer questions, schedule appointments, and provide information regarding services, and current promotions. Responsibilities: Answer, direct calls, take messages and forward to appropriate department. Provide prompt, accurate, concise, and courteous responses to patient inquiries. Provide quality service at every encounter. Keep patient wait time under five minutes. Provide patients with information regarding services, charges, routine treatment procedures, and current promotions. Use sound judgment in handling calls, especially with upset patients. Identifying urgent calls and escalating to Providers, Managers and Technicians. Assist with new patient registration. Verify Insurance eligibility. Schedule appointments for patients. Review appointment date, time, location, and provider name with caller. Obtain/verify and enter accurate demographic information into CRM (address, telephone number, name of insurance or self-pay status). Inform caller of items to bring to appointment (including insurance card, medications, office visit fee, and verification of income - if applicable). Remind caller to arrive 15 to 30 minutes before scheduled appointment to complete paperwork. Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization Make outbound calls to inactive patients to attempt to schedule follow up appointment. Take detailed notes using electronic health record system. Following up on calls when necessary. Maintain Call logs and reports. Requirements: High school diploma or GED equivalent. 2 years customer service experience required. 6 months experience working in a Call Center preferred. Must have good telephone skills. Experience with high call volume preferred. Knowledge of medical terminology and/or medical front office procedures preferred. Demonstrated ability to multi-task, be flexible, ensure accuracy, and meet changing priorities in a fast-paced, high workload environment. Bilingual in Spanish/English required. Ability to communicate effectively with callers who speak English as a second language. Excellent written and verbal communication skills. Intermediate computer literacy (i.e., use computer system to manage and schedule appointments, access electronic medical record information, etc.) Excellent Customer Service Skills. Ability to handle stressful situations calmly and with compassion. Excellent data entry and typing skills. Experience answering a multi-line telephone. Routing calls to appropriate resources. This is a Full-time position, and we are looking to hire immediately. Full-time team members enjoy a benefits package to include 100% employer paid health insurance for employee, life insurance. vacation accrual, 401k, holiday pay and more! Please submit your resume for consideration.

Under general supervision, the incumbent is responsible for customer service, registration, appointment scheduling and insurance verification. Typical duties include answering multi-line incoming customer calls, completing online registration, scheduling appointments and securing authorization for scheduled services. Responsibilities emphasize on quality Customer Service. Completes registration for new or established patients in a timely and accurate manner andadheres to the established registration and scheduling protocols and standards. Ensures that patients have secured authorization and referrals when scheduling appointments. Interviews patients via telephone to obtain demographic and financial information necessary to secure patient account. Verifies insurance eligibility for outpatient services on all Third Party Payers by utilizing various automated eligibility systems. Operates EPIC system to gain and input information; in addition, responsible for clearly and effectively relaying medical messages to patient/clinic staff. Advises patient of clinic deposit requirements based upon UCSD Medical Group Financial Policy. Other related duties as assigned. MINIMUM QUALIFICATIONS: Three (3) years of related experience. Previous Call Center or Front desk experience. Knowledge of third-party payors including federal, state and private health plans. Demonstrates problem solving ability. Ability to work under pressure, demonstrate computer skills and ability to multi-task between multiple systems during calls. Excellent communication skills with the ability to communicate clearly both verbally and in writing. Possess the personal characteristics of professionalism, credibility, commitment to high standards, innovation and accountability. PREFERRED QUALIFICATIONS: One (1) year of EPIC & Cadence experience, or equivalent system. Bilingual English/Spanish. Ability to prioritize and process therapy referrals based on diagnosis and medical information. SPECIAL CONDITIONS: Must be able to work various hours and locations based on business needs. Employment is subject to a criminal background check and pre-employment physical.

Job Description JOB TITLE: Outbound Call Center REPORTS TO: Call Center Supervisor STATUS: Full-Time (6-month Contract) THE ORGANIZATION Operation Samahan (OpSam Health) is a Federally Qualified Health Center (FQHC) that serves the San Diego County community. Founded in 1973 in a barber shop in Downtown San Diego by Filipino health professionals offering services to immigrants who did not have the finances, linguistic skills, or ability to navigate the health care system. Today, Operation Samahan has evolved into a diverse community health center with services available in National City, Mira Mesa, City Heights, and Rancho Penasquitos. We provide primary care, dental, behavioral health, family planning, integrative health and wellness, healthy eating, civic engagement, and other health related services to the uninsured, underinsured, and underserved families of all income levels regardless of their ability to pay. JOB PURPOSE: The Call Center Representative is responsible for making outbound calls to assigned lists of patients to facilitate patient engagement and service utilization. The representative will provide information, assist patients in selecting primary care providers, and ensure the accuracy of patient records. The role also includes educating patients on the services available through the clinic and guiding them on eligibility and registration. Additionally, the representative assists with special projects as needed or when workload permits. ESSENTIAL DUTIES AND RESPONSIBILITIES: Make outbound calls to Health Plan assigned Medi-Cal patients to Opsam Health who have not yet established primary care and schedule their appointments. Make outbound calls to list of established patients that have lost to follow-up Make outbound calls to patients as assigned Perform patient registration and appointment scheduling Engage patients by providing detailed information about clinic services and guiding them through the registration process. Confirm and update patient information in the electronic health records system (ECW) to ensure accuracy. Determine the patient's insurance status and assist with documentation for billing purposes. Explain payment options, including the sliding fee scale, and arrange for payments as needed. Recognize and respond to patients' needs for immediate or urgent care services. Assist patients in navigating the healthcare system and understanding their benefits and eligibility. Accurately enter data related to program eligibility, registration, and service documentation. Assist with special projects as assigned, when workload permits, to support overall clinic operations. QUALIFICATIONS: Familiarity with Medi-Cal, contracted insurance plans, and third-party payer requirements preferred. Proficient in Windows and Microsoft applications, including Word, Excel, PowerPoint, and Outlook. Strong organizational skills and the ability to prioritize tasks effectively. Excellent verbal and written communication skills, with a focus on customer service and patient interaction. Ability to build and maintain positive interpersonal relationships with diverse groups of people. Flexibility to handle multiple tasks efficiently and maintain composure under pressure. Demonstrated ability to follow instructions and exercise sound judgment. Strong analytical skills and attention to detail. Bilingual (English/Spanish or English/Tagalog) preferred. EDUCATION AND EXPERIENCE: High school diploma or GED required. At least one year of experience in a customer service role, preferably within a healthcare setting. Experience working in a community health center is preferred. PHYSICAL DEMANDS: Frequent use of a computer, telephone, fax, and copier. Ability to sit or stand for long periods, bend, climb, and lift up to 25 lbs. SALARY RANGE: $21.00 - $24.00 per hour

We are seeking a dedicated and empathetic A chat support agent Representative to join our team. The ideal candidate will be responsible for providing exceptional customer support via phone, email, or live chat. As a representative, you will play a crucial role in ensuring that our customers receive the best possible experience, resolving their issues promptly and efficiently. The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving Qualifications: Love for customers and their experience with a product Analytical skills and ability to leverage data to drive decision-making Excellent communication and interpersonal skills Demonstrated ability to build and maintain strong relationships with customers and internal stakeholders Experience with customer support ticketing systems and CRM platforms Knowledge of customer support metrics and industry best practices Able to integrate technology-based solutions that improve the customer experience (AI, Chat, Self-serve portals) Able to help customers on weekends if needed Key Responsibilities: They're responsible for answering customer questions that come in via the website(s) Live chat agents need to be able to provide concise information to customers. Chat is all about quick responses and accessibility so agents need to be able to answer questions effectively and efficiently. Customers commonly use live chat to reach out with a problem. This could be to do with a faulty product, shipping issues, service complaints all sorts. And its the job of the live chat agent to fix the issue. You might think that soft skills are less important for a web-based role than they are for other, face-to-face customer service jobs. But its not enough to Acrobatically answer questions in live chat. So, another of the live chat agent responsibilities is to make the conversations they have with customers meaningful. And that requires soft skills. As such, another of the live chat agent responsibilities is to identify such major pain points. Then, they need to flag them to a liaison who will convey the information to other departments. In this way, live chat agents are part of developing and improving the products and services the business offers. Complete training Beyond cross-training on other channels, broader customer service training is another key part of a chat agents job. Live chat agents commonly undergo on-the-job training. Typically, this includes technical training, policy training, soft skills training, and the like. While the company should provide this training, its the responsibility of the agent to engage with the opportunity to touch up and improve their skills. Work Location: Remote USA Only

Job Description Compensation: $17.25 - $17.50 About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy) Culture: We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. About the Position: As a call center representative, you'll have the opportunity to connect with a diverse group of individuals over the phone. Your primary focus will be providing exceptional customer service, answering inquiries, and resolving issues promptly. You'll work as part of a dynamic team, and your ability to communicate effectively and efficiently is essential. Other duties and responsibilities are embodied in our Company's core values as follows: Accountability Take ownership of customer inquiries and issues, ensuring prompt and effective resolution. Keep accurate records of customer interactions and follow-up actions. Adhere to call center policies, procedures, and quality standards. Participate in ongoing training and development programs to improve skills and knowledge. Family Promote teamwork, cooperation, and mutual respect among call center staff. Collaborate with team members and supervisors to share insights, best practices, and customer feedback. Work together to achieve team and individual performance targets. Celebrate achievements and milestones together as a team. Exceptional Ace Service Strive to deliver exceptional service experiences to customers on every call. Handle inbound and outbound calls from customers, addressing inquiries, resolving issues, and providing product or service information. Maintain a high level of parking knowledge to effectively assist customers. Understand and address customer needs and concerns with empathy and professionalism. Continuously seek ways to improve service quality and exceed customer expectations. Communication Communicate with customers in a clear, empathetic, and professional manner. Collaborate with colleagues and supervisors to share insights and best practices. Escalate complex issues to appropriate departments when necessary and follow up on resolutions. Provide feedback on customer trends and issues to improve service. Profitability Record and maintain detailed and accurate customer information and interactions in the CRM system. Identify opportunities to maximize revenue through customer retention. Contribute to cost-effective operations by optimizing call handling processes. Utilize resources efficiently to ensure profitability. About YOU: The ideal candidate is a great communicator, has excellent phone etiquette, and is dedicated to delivering top-notch customer service. Your Qualifications: High school diploma or equivalent; some college education preferred. Previous customer service or call center experience is a plus. Excellent communication and interpersonal skills. Strong problem-solving abilities. Ability to handle high call volumes and stressful situations with patience and professionalism. Proficiency in using CRM software and call center technology. What We Can Offer You for All Your Hard Work: Medical, dental, vision, life insurance coverage for full-time, eligible employees. Flexible Spending Accounts for full-time, eligible employees 401k Vacation/Sick for full-time and part-time employees Holiday for full-time and part-time employees Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.