Call center agent jobs in Somerset, KY

Job DescriptionDescription: Essential Duties and Responsibilities: Include the following: Organize Green Dot related activities Organize and provide the High School and Community Green Dot Program. Recruit, train, and retain at least five volunteers. Complete eight hours of continuing education related to sexual violence issues annually. Complete twelve hours of continuing education related to victims assistance annually. Provide information to the communities in the eight county region regarding crime victims resources and related services offered. Show competence at providing the education programs of Green Dot for High Schools and Community Green Dot. Speak at public awareness events in regards to interpersonal crime victims and services provided. Complete all grant required documentation/statistics within required timeframes. Provides services within time requirement as set forth in Agency policy and procedures. Refrain from assuming any duty that is unrelated to and/or interferes with the responsibilities of the position. Demonstrate the ability to work effectively with other team members, as part of a multidisciplinary team, and independently, when necessary. Other duties may be assigned when necessary. Requirements: Qualifications: Bachelor's Degree from an accredited university or college. Forty hours of sexual violence related training must be completed within three months of employment. Submit to and pass a criminal record check and a drug screening test. Hours: Monday through Friday 8:00 am until 4:30 pm. Other times may be required with the job. These hours may include after hours and weekends. Required Job Skills: Oral and Written Communication Skills Interpersonal Skills Ability to exercise good judgment, tact, diplomacy and compassion when problem solving, handling conflict or in a crisis situation. Ability to complete record keeping in a timely fashion. Ability to get along with diverse personalities and maintain effective working relationships. Ability to work well with people of all races, backgrounds and needs. Additional Responsibilities: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations must be made to enable the individual with disabilities to perform the essential functions. Physically able to reach, push, pull, stoop, stand, walk and lift up to 20 pounds Possess a valid Driver's License and maintain a safe driving record if required for job performance. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations must be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works in outside weather conditions, may be off-site from normal office location or placed at a Residential Program. The noise level in the work environment is mild to moderate. Environmental Data and Job Hazards: Hours of work are structured into 7.5 hour blocks of time but may be subject to irregular and/or flexible hours based on needs or demands. Position may require duties to include routine or reasonable anticipated tasks or procedures where there is a degree of actual or potential exposure to blood or other infectious materials. All staff are required to participate in yearly trainings regarding infection control and safety in the environment including hazardous waste and blood borne pathogens. All new staff must attend training regarding handling physical, verbal threats, acts of violence or other escalating and potential dangerous situations including when police need to be summoned. All staff must be certified in Cardiopulmonary Resuscitation within one month of employment and maintain the certification. First Aid Training may be required. Required Job Performance: Successful Performance Evaluation rating of 3 or above. A Performance Improvement Plan will be initiated on all scores below a 3 rating. An employee will be terminated if the Performance Improvement Plan is viewed as unsuccessful after 2 attempts.

Get Set for Cumberlands! Join our team of student-focused individuals working together in order to encourage intellectual and spiritual growth, leadership and service. CURRENT STUDENT or EMPLOYEE? Please log into Workday and use the Career Tile to find and apply to jobs from our internal career sites. We are seeking energetic and reliable professionals to join our team as Call Center Representatives. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary. Our Call Center Representatives are often the first point of contact for customers' product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions. Available Date: Immediately * Must possess good people skills, ability to communicate honestly and with tact for students who may not qualify for admissions * Outstanding telephone skills; polite, friendly manner working with students * Proficient in computer literacy and knowledgeable of Microsoft Office * Must show initiative, adaptability, resourcefulness, dependability, and ability to take action * Customer Service Experience. * Excellent analytical, communication and writing skills. * Ability to work flexible schedule. * Will require occasional weekend work * Office hours and work times are based on student needs; including availability for students' worldwide. Key Duties and Responsibilities: * Receive calls, live chat and emails from students, e.g. queries, requests, orders and complaints; * Problem solve and resolve issues * Resolve issues Benefits Yes Cumberlands is different by design. Our employees exemplify our motto in the pursuit of a "life-more-abundant."

Job DescriptionBenefits: Competitive salary Paid time off Bonus based on performance Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. As an Agent Team Member, you will receive... Life Insurance Benefits Salary plus commission/bonus Paid time off (vacation and personal/sick days) Requirements Excellent communication skills - written, verbal and listening People-oriented Organizational skills Detail oriented Problem solving Dedicated to customer service Able to learn computer functions Ability to work in a team environment Property and Casualty license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! Location Requirements: Must live within the commuting range and be able to work 50 MILES OF 101 SYKES BLVD. CHAVIES, KY 41727 Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions. Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized support by assisting customers with a range of accounting and tax platforms and applications. What We're Looking For: Ability to multitask in and navigate between screens efficiently while assisting customers Comfortable in a fast-paced environment Must be 18+ years of age High school diploma (or GED equivalent) Must pass a criminal background Key Skills & Responsibilities: Handle inbound customer service calls Drive customer satisfaction through voice, chat and email communication Navigate multiple systems and tools Recommend product solutions for unique customer needs Why You Should Join Us: Pay: $17/hour base rate + growth opportunities up to $19/hour 100% paid training Dedicated time to skill development Benefits including medical, dental, life, and vision insurance Employee Assistance Program (EAP) 401k retirement plan with company match Employee discounts Referral bonuses Internal Mobility (84% of our managers are promoted within) About Foundever Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Get to know us at ***************** and connect with us on Facebook, LinkedIn and Twitter. Military Partners We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. EEO Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

Job DescriptionSalary: $14-$18 per hour Customer Service Representative (CSR) Why work for us? Apex Plumbing Solutions has been proudly serving our residential and commercial clients since 2008. We provide exceptional plumbing services and invest heavily in training our team to be the best in the business. We believe that excellent customer service comes from a satisfied and well-supported team. If you're looking for a stable, long-term position where your contributions are valued, we'd love to hear from you! Visit our website to learn more:callapexservices.com What we offer: Medical, Dental, and Vision insurance Long-term and short-term disability insurance Life insurance 5 days paid vacation 7 paid holidays 401k with 3% company match (option for partial match up to 5%) Career advancement opportunities Referral program Pay Range:$14/hr to $18/hr, depending on experience Hours:Monday through Friday, 7:00 AM to 5:00 PM (with OT options) Duties/Responsibilities: Answering customer inquiries and resolving issues promptly and professionally Scheduling service appointments and coordinating with the dispatch team Maintaining accurate customer records and service history Processing payments and handling billing inquiries Assisting with follow-up on collections and past-due accounts Supporting the team with general administrative tasks as needed Required Skills/Abilities: 2+ years of customer service experience Strong communication skills, both verbal and written Ability to handle sensitive situations with professionalism and tact Organizational skills and attention to detail Familiarity with QuickBooks or similar software Proficiency in Microsoft Office (Word, Excel) Ability to multitask in a fast-paced environment Candidates will be required to pass a background check and drug test upon receiving a conditional offer of employment.

Job Description This position requires taking phone orders and taking walk-in customer orders. A Domino's CSR must be friendly and helpful to our customers. CSR's must also be ready to help with food preparation and necessary store cleaning. A very positive attitude and a outgoing personality is required for this job. An applicant must be able to add and subtract quickly and think on the spot as they will be dealing with a variety of customer requests.

Our Principles and Values: Manchester Tank has a proud heritage of hard-working people, who for over 75 years have manufactured high quality products for our country and the world. The McWane/Manchester Way Compass is provided as a personal guide to help team members navigate through situations they encounter daily at work and includes eight core principles to guide our team members: Communication, Safety, Environment, Leadership, Trust, Excellence, Accountability, and Teamwork. All team members are expected to know these principles, values, and behaviors. Our Compass Points ensure higher levels of safety and environmental performance in all our operations. It also improves communication, relationships, and work performance at all levels of our organization. Manchester Tank is an equal opportunity employer committed to providing equal employment opportunity in all employment practices. Manchester Tank will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA - gender identity or expression, and genetic information) or any other category protected by federal, state or local law. he Customer Service Representative drives customer engagement as Manchester Tank's primary contact, managing orders and accounts, resolving issues, and ensuring seamless communication between customers and internal teams. In support of the role as key customer contact, the Customer Service Representative interacts with MTE internal resources in Sales, Shipping, Production, Engineering, Scheduling, Credit and Quality. This will be an onsite role in our Campbellsville, KY operation with the option for a hybrid schedule upon successful completion of a probationary period. The successful candidate will be a service-oriented individual who is able to prioritize and manage multiple daily customer and internal MTE interactions to serve the customer with consistent excellence. Primary Responsibilities The Customer Service Representative is responsible for key activities related to the on-boarding and retention of customers including: Customer Onboarding CSR will assist with Visual Compliance process & work with shipping teams on export process CSR will attend onboarding meetings internal & external as required to ensure smooth handoff Order Management CSR will create the case for the new part number and follow that through to entry. CSR will quote freight Order entry; Confirmation; Price check; lead time Follow up thru to shipping process; provide any certs or shipping docs; handle expedites and unforeseen issues directly with Ops and the customer Sales Tax - responsible for collecting exemption certs and uploading into Avalara Returns & Resolutions Initial complaint; interface with quality team (ops team; shipping; etc…) RMA creation Follow up/communicate written resolution if required Escalation process when needed Follow through to credit for customer Account Management Handle day to day issues and questions that come up within the scope of business agreement with customer. Escalate if/when needed. Weekly report generation for specific customers Weekly account meetings when required with customer, sales rep and ops Build trucks based on customer requirements Assist in management of consignment accounts Customer Inquiries General inquiries through phone/email - will quote price and delivery for generic small propane, refrigerant, air inquiries. Web inquiries for lead time, standard product, test reports, engineering doc requests, etc… will be vetted by CS team and handled or dispositioned to proper person. RV and consumer inquiries Qualifications 3-5 years of experience in Customer Service, with Customer Service experience in a heavy manufacturing B-to-B environment or demonstrated equivalent experience and skills within another MTE functional area strongly preferred. Customer-service orientation paired with strong interpersonal and oral/written communication skills. Proficiency with Microsoft Word, Excel, Outlook. Exceptional attention to detail, organizational, and prioritization skills required. Self-motivated and ability to work well within a fast-paced environment. HIGHLY DESIRED SKILLS: strong customer centricity and sales cycle knowledge D365 or similar CRM (SalesHub, Customer Service Hub) Dialpad Additional Information All your information will be kept confidential according to EEO guidelines. Please note this is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. McWane is a Federal VEVRAA contractor, and an Equal Opportunity Employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA- gender identity or expression, and genetic information) or any other category protected by federal, state or local law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. McWane is a Federal VEVRAA contractor, and an Equal Opportunity Employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA- gender identity or expression, and genetic information) or any other category protected by federal, state or local law.

The purpose of this position is to field incoming customer calls and emails in order to produce a service ticket, and assign said service ticket to a technician in the appropriate location in order to help maintain Field Service Technician's productivity. This position is also responsible for accurate and timely billing as well as delivering invoices to customers or entering them in customer portals. Essential Duties and Responsibilities include, but are not limited to the following: Create and Assign Service Tickets Answer Service Phone Calls and Emails Update Service Tickets as needed and ensure accurate data Notify customers of upcoming service calls so they can prepare for upcoming service Provide customers with service ticket status updates as needed Monitor service board for internal violation of problem code SLA and reach out to technician for updates Assign Tickets Based on Manager Schedule Complete Billing on Service Tickets Customer follow up on completed tickets Ensure daily tickets are ready for posting Email/Mail invoices to customer Enter ticket/billing information into 3rd party portals on a daily basis Competencies: To perform this job successfully, an individual must have demonstrated experience in the following competencies and must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Requirements Strong organizational skills Attention to detail for daily scheduling activities Customer service experience Ability to handle multiple tasks simultaneously and effectively Ability to remain calm in stressful situations Must be at least 18 years old Proficiency in computer usage High School Diploma or GED required Ability to pass a pre-employment background check, MVR, and drug screen Benefits Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Vacation, Paid Holidays

Job Description The purpose of this position is to field incoming customer calls and emails in order to produce a service ticket, and assign said service ticket to a technician in the appropriate location in order to help maintain Field Service Technician's productivity. This position is also responsible for accurate and timely billing as well as delivering invoices to customers or entering them in customer portals. Essential Duties and Responsibilities include, but are not limited to the following: Create and Assign Service Tickets Answer Service Phone Calls and Emails Update Service Tickets as needed and ensure accurate data Notify customers of upcoming service calls so they can prepare for upcoming service Provide customers with service ticket status updates as needed Monitor service board for internal violation of problem code SLA and reach out to technician for updates Assign Tickets Based on Manager Schedule Complete Billing on Service Tickets Customer follow up on completed tickets Ensure daily tickets are ready for posting Email/Mail invoices to customer Enter ticket/billing information into 3rd party portals on a daily basis Competencies: To perform this job successfully, an individual must have demonstrated experience in the following competencies and must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Requirements Strong organizational skills Attention to detail for daily scheduling activities Customer service experience Ability to handle multiple tasks simultaneously and effectively Ability to remain calm in stressful situations Must be at least 18 years old Proficiency in computer usage High School Diploma or GED required Ability to pass a pre-employment background check, MVR, and drug screen Benefits Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Vacation, Paid Holidays

Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Jason Dunn - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job DescriptionBenefits: License reimbursement 401(k) matching Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Craig Loftis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Michael Jones - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Under direct supervision of agency manager, commercial customer service representatives are energetic, outgoing individuals with a passion for helping others. They are responsible for building and maintaining client relationships and providing exceptional customer service to our small business clients. Candidate should be a critical thinker, capable of understanding the needs of the clients and communicating decisions to various parties involved in the transaction, they should be incredibly detail oriented and must be able to constantly multi- task. Customer service representatives serve as the first point of contact for clients, the right hand of the account manager and producer and is a business partner to our carriers. Linville Insurance requires members of our team to possess a positive and winning attitude. We cultivate a culture of doing what is right, helping others and giving good quality advice to our clients. Duties: *Compiling data and verifying accuracy-cooperate in gathering all information needed for various insurance transactions *Processing policy change, renewal and new business transactions *Remarketing accounts as necessary *Complete applications, quotations, and proposals in appropriate carrier proprietary system or agency management system. *Actively cross selling current clients and refer to appropriate departments if needed *Completing agency proposals as needed for new quotations and renewals *Cancelling policies as requested *Placing and processing coverages *Issuing certificates and proof of insurance *Handling client communications both electronically and in person *Arrange payment terms and taking payments as needed *Keeping informed on rates and coverage changes *Maintaining a good working relationship with company underwriters and other personnel *Keep abreast of trends and techniques and use agency selling aids to maintain a competitive status for the agency within the industry. *Maintain CE and participate in ongoing education and keep informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance Required Knowledge, Skills and Abilities: • Hold a KY property and casualty insurance license; minimum of two years commercial lines insurance experience preferred; high school diploma required with college degree preferred • Possess a valid driver's license and a source of reliable transportation. • Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively secure new business and maintain existing client base. • Be people-oriented, customer-focused, and professionally assertive in developing new client relationships and servicing existing clients. • Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making and superior written and verbal communication skills. • Have excellent time management skills and thrive in a team environment * Technology proficiency with advanced computer skills including Microsoft word, excel, internet explorer, google chrome and willingness to learn agency management system and electronic signature platform. Preference given to those with experience using Applied Systems Benefits/Perks: * Job Type: Full-time • Competitive Pay with benefits • Professional Development • Job Stability in a growing industry Compensation: $32,000.00 per year YOUR FUTURE as an Independent Insurance Agent Starts Here If you're looking for a career that offers flexibility, job stability and strong compensation you've come to the right place! Working with an independent agency is a great career choice. Baby Boomers in insurance are retiring at rapid speeds and leaving a high demand for insurance professionals! Trusted Choice Independent Insurance Agents protect customers by providing home, auto, business, life and health insurance policies to fit their individual needs. Independent agencies are not bound to offering products from only one insurance company. Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price. This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

Job Description Join Rowland Insurance Agency, a customer-focused insurance provider committed to delivering exceptional service to our clients in Burkesville, Tompkinsville and Glasgow, Kentucky. As an Insurance Customer Service Representative, you will be an integral part of our team, ensuring our clients receive the assistance and support they need when it comes to their insurance needs. At Rowland Insurance Agency, we pride ourselves on our dedication to customer satisfaction and strive to build lasting relationships with every client we serve. Benefits Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Disability Insurance Retirement Plan Mon-Fri Schedule Hands on Training Evenings Off Coffee, water and snacks provided newly remodeled modern office Life Insurance Responsibilities Client Assistance: Assist clients with insurance inquiries, policy changes, and claims processing. In-person Service: Serve clients at our offices in Burkesville and Tompkinsville with a welcoming and helpful attitude. Documentation: Maintain accurate records of client interactions and transactions. Policy Updates: Inform clients of any changes to insurance policies and ensure they understand the updates. Issue Resolution: Handle customer concerns and complaints effectively and efficiently. Requirements A Property & Casualty insurance license is preferred but not required to be considered for the job. Licensing assistance is provided by the Agency Applicant must have reliable transportation and be able to commute between the Burkesville and Tompkinsville office locations. Strong computer proficiency and ability to quickly learn new software and digital tools Customer Service Skills: Ability to provide exceptional service with a positive attitude and a customer-first mindset. Communication Proficiency: Excellent verbal and written communication skills to effectively interact with clients and colleagues. Organizational Abilities: Strong attention to detail and the ability to manage multiple tasks efficiently. Team Collaboration: Willingness to work collaboratively with team members to achieve common goals and deliver outstanding service. Professionalism: Maintain a high level of professionalism, integrity, and confidentiality in all client interactions and tasks.

Get Set for Cumberlands! Join our team of student-focused individuals working together in order to encourage intellectual and spiritual growth, leadership and service. CURRENT STUDENT or EMPLOYEE? Please log into Workday and use the Career Tile to find and apply to jobs from our internal career sites. We are seeking energetic and reliable professionals to join our team as Call Center Representatives. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary. Our Call Center Representatives are often the first point of contact for customers' product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions. Available Date: Immediately Must possess good people skills, ability to communicate honestly and with tact for students who may not qualify for admissions Outstanding telephone skills; polite, friendly manner working with students Proficient in computer literacy and knowledgeable of Microsoft Office Must show initiative, adaptability, resourcefulness, dependability, and ability to take action Customer Service Experience. Excellent analytical, communication and writing skills. Ability to work flexible schedule. Will require occasional weekend work Office hours and work times are based on student needs; including availability for students' worldwide. Key Duties and Responsibilities: Receive calls, live chat and emails from students, e.g. queries, requests, orders and complaints; Problem solve and resolve issues Resolve issues Benefits Yes Cumberlands is different by design. Our employees exemplify our motto in the pursuit of a “life-more-abundant.”

Our Principles and Values: Manchester Tank has a proud heritage of hard-working people, who for over 75 years have manufactured high quality products for our country and the world. The McWane/Manchester Way Compass is provided as a personal guide to help team members navigate through situations they encounter daily at work and includes eight core principles to guide our team members: Communication, Safety, Environment, Leadership, Trust, Excellence, Accountability, and Teamwork. All team members are expected to know these principles, values, and behaviors. Our Compass Points ensure higher levels of safety and environmental performance in all our operations. It also improves communication, relationships, and work performance at all levels of our organization. Manchester Tank is an equal opportunity employer committed to providing equal employment opportunity in all employment practices. Manchester Tank will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA - gender identity or expression, and genetic information) or any other category protected by federal, state or local law. he Customer Service Representative drives customer engagement as Manchester Tank's primary contact, managing orders and accounts, resolving issues, and ensuring seamless communication between customers and internal teams. In support of the role as key customer contact, the Customer Service Representative interacts with MTE internal resources in Sales, Shipping, Production, Engineering, Scheduling, Credit and Quality. This will be an onsite role in our Campbellsville, KY operation with the option for a hybrid schedule upon successful completion of a probationary period. The successful candidate will be a service-oriented individual who is able to prioritize and manage multiple daily customer and internal MTE interactions to serve the customer with consistent excellence. Primary Responsibilities The Customer Service Representative is responsible for key activities related to the on-boarding and retention of customers including: Customer Onboarding CSR will assist with Visual Compliance process & work with shipping teams on export process CSR will attend onboarding meetings internal & external as required to ensure smooth handoff Order Management CSR will create the case for the new part number and follow that through to entry. CSR will quote freight Order entry; Confirmation; Price check; lead time Follow up thru to shipping process; provide any certs or shipping docs; handle expedites and unforeseen issues directly with Ops and the customer Sales Tax - responsible for collecting exemption certs and uploading into Avalara Returns & Resolutions Initial complaint; interface with quality team (ops team; shipping; etc…) RMA creation Follow up/communicate written resolution if required Escalation process when needed Follow through to credit for customer Account Management Handle day to day issues and questions that come up within the scope of business agreement with customer. Escalate if/when needed. Weekly report generation for specific customers Weekly account meetings when required with customer, sales rep and ops Build trucks based on customer requirements Assist in management of consignment accounts Customer Inquiries General inquiries through phone/email - will quote price and delivery for generic small propane, refrigerant, air inquiries. Web inquiries for lead time, standard product, test reports, engineering doc requests, etc… will be vetted by CS team and handled or dispositioned to proper person. RV and consumer inquiries Qualifications 3-5 years of experience in Customer Service, with Customer Service experience in a heavy manufacturing B-to-B environment or demonstrated equivalent experience and skills within another MTE functional area strongly preferred. Customer-service orientation paired with strong interpersonal and oral/written communication skills. Proficiency with Microsoft Word, Excel, Outlook. Exceptional attention to detail, organizational, and prioritization skills required. Self-motivated and ability to work well within a fast-paced environment. HIGHLY DESIRED SKILLS: strong customer centricity and sales cycle knowledge D365 or similar CRM (SalesHub, Customer Service Hub) Dialpad Additional Information All your information will be kept confidential according to EEO guidelines. Please note this is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. McWane is a Federal VEVRAA contractor, and an Equal Opportunity Employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA- gender identity or expression, and genetic information) or any other category protected by federal, state or local law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. McWane is a Federal VEVRAA contractor, and an Equal Opportunity Employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA- gender identity or expression, and genetic information) or any other category protected by federal, state or local law.

Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! You must be 16 years of age or older.* *some duties will be restricted to anyone under 18 years of age General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional Job Details PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Additional Information Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Customer Service Representative (CSR) Why work for us? Apex Plumbing Solutions has been proudly serving our residential and commercial clients since 2008. We provide exceptional plumbing services and invest heavily in training our team to be the best in the business. We believe that excellent customer service comes from a satisfied and well-supported team. If you're looking for a stable, long-term position where your contributions are valued, we'd love to hear from you! Visit our website to learn more: callapexservices.com What we offer: Medical, Dental, and Vision insurance Long-term and short-term disability insurance Life insurance 5 days paid vacation 7 paid holidays 401k with 3% company match (option for partial match up to 5%) Career advancement opportunities Referral program Pay Range: $14/hr to $18/hr, depending on experience Hours: Monday through Friday, 7:00 AM to 5:00 PM (with OT options) Duties/Responsibilities: Answering customer inquiries and resolving issues promptly and professionally Scheduling service appointments and coordinating with the dispatch team Maintaining accurate customer records and service history Processing payments and handling billing inquiries Assisting with follow-up on collections and past-due accounts Supporting the team with general administrative tasks as needed Required Skills/Abilities: 2+ years of customer service experience Strong communication skills, both verbal and written Ability to handle sensitive situations with professionalism and tact Organizational skills and attention to detail Familiarity with QuickBooks or similar software Proficiency in Microsoft Office (Word, Excel) Ability to multitask in a fast-paced environment Candidates will be required to pass a background check and drug test upon receiving a conditional offer of employment.

Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the perfect fit for you! Our agents are dedicated to promoting State Farm's premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand. Responsibilities: Forge enduring customer relationships and proactively follow up to ensure continued satisfaction. Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions. Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs. As an Agent Team Member, you will receive... Simple IRA Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Professional development Abundant opportunities for career advancement within our agency License reimbursement Requirements: Genuine interest in marketing products and services that align with customer needs and preferences. Exceptional communication skills across all channels - written, verbal, and attentive listening. A people-centric mindset with a keen eye for detail. Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries. Proficiency in learning and navigating computer functions efficiently. Collaborative spirit, thriving in a dynamic team environment. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.