Call center agent jobs in South Carolina

Spectrum Job DescriptionOur agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $27.24 hour or $56,655 annually. Top performers earn at least $81,000, plus incentives. You may also qualify for free internet, TV and phone services (restrictions do apply). At A Glance: Full-time, entry and midlevel sales role focusing on incoming sales calls in the communications and entertainment technology space. Advancement potential and additional commission bonuses Call Center Sales Representative: An organized, digitally savvy communicator with a competitive spirit eager to learn a variety of programs and platforms and grow. A results-driven achiever comfortable in a busy office environment Benefits include paid training and time off, comprehensive health packages, retirement savings, free Spectrum services and more Are you ready for your next big opportunity? Our Call Center Sales Representatives are consultative professionals who leverage a deep understanding of Spectrum's exceptional suite of products to win over new customers and ensure existing customers remain satisfied with their service. No matter your background, we'll help you develop the skills you need to grow with us, to increase brand and technological awareness, and to create the relationships that lead to a positive customer experience. What does Inside Sales do? Would you describe yourself as a “people person”? As a Spectrum Representative, use your way with words to provide outstanding support, creating positive customer experiences that generate sales and create long-lasting relationships. You'll learn how to easily field customer inquiries from a comfortable office call center, answering questions and promoting Spectrum's wide variety of products and services. Transition seamlessly between engaging conversations and operating billing and requisition programs. The Representative's purpose is clear: We want our customers to get the best value for their investment in us, and you can help them do just that. It's all about learning and growing This may be a new road for you, but the journey is all mapped out. With plenty of dedicated peer and mentor support, our fully paid training programs shape new Representatives into quick-thinking professionals. We can bring you up to speed on Spectrum's full line of products - and our competitors' products - in about a month, including telephone, data, wireless, and video services. As products are updated, so are you, so you can pass that knowledge on to your customers. Soon you'll be expertly navigating the billing system, entering new contracts, using programs that streamline the customer signup process, and collecting commission bonuses for every customer agreement. With a deliberate path to success We know that the best people to lead are those who have been down the same road before. Most of our supervisors started as Representatives themselves, so they know exactly what kind of support you'll need to grow into a successful associate and more. Our training program pairs you with a peer mentor who can show you how to use Spectrum's verified sales techniques on all kinds of calls and how to reach an agreement with all kinds of customers. Get in on the ground floor at a Fortune 100 company and see how far you can go. The benefits are clear On top of opportunities to earn and elevate your career, Spectrum offers benefits like child care reimbursement, education assistance, and other programs that help you and your family at all stages of life. We offer flexibility so you can achieve that important work/life balance. Most of our centers are bright open offices that feature space for relaxing and having fun when not on call. We want you to feel at home with us and comfortable surrounded by your Spectrum support system. What's required to get started? The minimum requirements for the Call Center Sales Representative are: Ability to read, write, and speak the English language fluently in order to communicate with customers and colleagues in a clear, straightforward and professional manner Ability to apply appropriate sales techniques and demonstrate sustained achievement of stated sales goals Strong working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Strong computer and consumer electronics skills Ability to use personal computer and appropriate software applications to include billing system and other role-related tools Excellent verbal and written communication skills Excellent organizational skills Ability to prioritize and organize effectively Ability to show judgment and initiative and to accomplish job duties Ability to perform job at workstation for prolonged periods of time Education High school diploma or equivalent Related Work Experience Call center sales experience, 2 years preferred Strong sales experience, 2 years preferred

Salary Range: $ 59,000.00 to $ 70,000.00 About SKF: SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow! SKF is an industry-leading manufacturer that has been a cornerstone in industrial life. Wherever there are machines or products in motion, SKF bearings are there to reduce friction. SKF drives the industries that support our way of life, powers the machines that put food on the table, and even helps explore the cosmos. Sustainability is at the heart of everything we do. SKF is on pace to decarbonize all its production facilities by 2030. We're guided by our SKF values. Collaboration is critical to the success of our colleagues, partners, and customers. Curiosity and Courage provide a foundation for innovation and advancement. And we do this work out of Care for our people, customers, communities, and the planet. We're a company committed to a culture of belonging, where all our people are encouraged to be themselves and grow their careers in an equitable environment. Learn about SKF at ************ Company SKF Aerospace is the world's leading supplier of a wide assortment of aerospace solutions encompassing bearings, seals, rods, struts, precision elastomeric devices and aero-engine, and gear boxes. SKF Aero Bearing Service Center, located in Ladson SC, is an FAA Repair Station providing world-class inspection / repair services to bearings fitted to the most advanced commercial and military engine programs. Customer Service Responsibilities * Process customer orders/changes in system according to established department policies and procedures and provide customer with order acknowledgements. * Review customer contracts particularly Customer Purchase / Repair Orders compliance and repair requirements. * Review, process, and record orders and/or inquiries received by mail, telephone, and/or through customer personal contact. * Work in conjunction Sales to process Request for Quotes (RFQ) * Interface with customers daily regarding bearing status, order placement/expedite, and/or issues. * Assist Account Receivables especially in addressing past due invoices. * Validates orders entered in the system are correct prior to repair and shipping to customer. * Perform billing and invoicing to customer for daily shipment activity. * Issues credits for short payments, customer rebate programs. * Update and distribute weekly status reports to customers. * Update customer mandated portals / interface. * Alert appropriate departments of any potential delivery problems, * Coordinate with internal teams to resolve issues impacting the business. * Perform other related duties as assigned by management. * Facilitate the transfer of product through the repair process from receiving through inspection, repair, and shipment. * Serve as point-of-contact for shipping broker for international customers. * Additional duties - This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Experience Requirements: * Minimum of 2 years' experience preferred in customer service in aerospace or other custom manufacturing environment. Experience in Aerospace - Maintenance, Repair & Overhaul (MRO) is a plus. * Applicant to hold at least an Associate Degree. Additional education or related training is a plus. SKF will consider a combination of education and relevant experience. * Track record of effectively resolving customer related issues, improving processes, and helping in efficiency * Proficient in Microsoft Office with concentration in Excel, Word and PowerPoint. * General comprehension of contracts and terms and conditions * Ability to work in a team environment and independently. * Courteous, clear, and professional manner * Outstanding communication and relationship-building skills * Excellent computer skills with proficiency in MS office * Exceptional attention to detail with an error-free work product * Demonstrate strong analytical and problem-solving skills. * Must be able to prioritize multiple tasks and manage time efficiently. * Must be able to work well with internal customers and all levels of management. * Experience placing and reviewing purchase orders. * Must be a US citizen or green card holder. * Must be competent to read, write and communicate in English language. What You'll Love About SKF: Rest and Relaxation. Enjoy a generous PTO policy and 13 paid holidays. Work/Life Integration. SKF supports work/life integration, home, family, community, personal well-being and health. Flexible work options available, depending on role. Diversity in the Workplace.?At SKF, we strive to embed Diversity, Equity and Inclusion in everything we do. By developing a culture of belonging, our people can flourish; leading to an inclusive, equitable environment that promotes leadership, engagement and innovation. Best in Class Benefits. SKF cares about the wellbeing of our employees. Comprehensive healthcare options to fit your needs and opt out payment. Added benefits include company paid life insurance, STD, LTD. Supplemental benefits include critical illness coverage, tuition reimbursement, employee discount programs, and much more! Bonus. SKF offers STVS (Short Term Variable Salary) or Sales Incentive based on company performance and at the discretion of management. Invest in your Future. Participate in our 401K program that boasts a 10% employer contribution: 100% match up to 5% of your elected contribution (100% Vested) plus an additional 5% company contribution. Reports to: Senior Director of Sales Location: Ladson, Sc Job ID: 23658 SKF provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. By applying to this job you acknowledge how SKF treats candidate data. Click HERE to review the SKF Data Privacy Consent Statement.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Call Center Representative - Medicaid Member Support ON-SITE Only in Columbia, SC $16.00 Hourly Join the Conduent Customer Service Team Interested in supporting Medicaid members in South Carolina? Conduent has immediate openings for Onsite Call Center Representatives Position located in Columbia, SC. This is a great opportunity to learn about Medicaid member support! Come join us and grow with a team of people who will challenge and inspire you to be the best! Working for you: Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients. * Pay is $16.00/hour which may be below your state's minimum wage. Please take this into consideration when applying. * Equipment provided. * Paid training * Training is 4 weeks (8:30 am-5:00 pm EST) After training the working hours will be an 8-hour shift in the hours of operation. * Full-time schedule (40 hrs. per week) * Career Growth Opportunities * Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally. * No Weekends * PerkSpot - Employee discount program Requirements: * Must be at least 18 years of age with a high school diploma or GED. * Background screening required. * Must pass the Call Center - Service Skills Assessment Test. * A minimum of 1-year call center experience in telephone customer service or related experience * Computer literacy and ability to use multiple programs. Summary: As a call center representative, you will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. What you will be doing: * Using a computerized system, responds to South Carolina Medicaid member inquiries in a call center environment using standard scripts and procedures. * Gathers information, assesses caller needs, researches, and resolves inquiries, and documents calls. * Provides clear and concise information regarding member eligibility, along with assisting callers with completing their Medicaid applications and providing updates on their application status. * Follows documented policies and procedures including call handling and escalations. * Overall acts as an advocate for Medicaid members to ensure their needs are met. Preferred Skills/Experience: * Positive and energetic attitude. * Ability to communicate clearly and confidently. * Ability to multi-task and manage time effectively. * Attention to detail, grammar, and spelling accuracy. * One year of medical insurance or medical office experience, preferred. * Call center or professional office experience, preferred. * Computer system experience with data entry and database documentation knowledge. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.

+ Must be available for in-person interview on Sep 9th. + Training schedule - Monday-Friday, 8am-4:30pm. After training schedule will be Monday-Friday, must have availability between 8am-6pm as hours will be assigned based on business need. + Must not have any Planned Time Off during training time (Oct 13th to Dec 13th). + All candidates will be scheduled to start on Oct 13th with no alternate start date. **Responsibilities:** + Provides prompt, accurate, thorough and courteous responses to all customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. + Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries. Handles situations which may require adaptation of response or extensive research. Accurately documents inquiries. + Initiates or processes adjustments or performs other research as needed to resolve inquiries. Coordinates with other departments to resolve problems. Responds to, researches and/or assists with priority inquiries and special projects as required by management. + Provides feedback to management regarding customer problems, questions and needs. Maintains accurate records on complaints and/or other customer comments, and makes recommendations for changes to management. Follows through on complaints until resolved or reports to management as needed. + Maintains basic knowledge of quality work instructions and company policies. Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations. Maintains all departmental productivity, quality, and timeliness standards. + Assist with the training of new employees and cross training of coworkers. **Experience:** + 1 year of claims processing or customer service experience OR Bachelor's Degree in lieu of work experience. **Skills:** + Excellent verbal and written communication skills. Proficient spelling, punctuation, and grammar. Strong human relations and organizational skills. + Ability to handle high stress situations. Good judgment. Ability to handle confidential or sensitive information with discretion. + Ability to learn and operate multiple computer systems effectively and efficiently. + Required Software and Tools: Basic computer operating skills. Standard office equipment. + Preferred Software and Other Tools: Knowledge of word processing, spreadsheet, and database software **Education:** + High School Diploma or equivalent **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are looking for a Call Center Representative who will be responsible for delivering exceptional customer service, maximising customer satisfaction, and building and improving customer relationships. The Role: Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized individual to join our office and help serve existing clients in the area and to expand our services to new clients. We have an exciting opportunity for an experienced Call Center Representative to join the CSR Team. Joining our team as a Call Center Representative, you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs. This is a highly customer-facing role where you will build relationships with your customers. Responsibilities: Reply to incoming calls from customers including products and service questions and general information. Refer to customer scripts when working through difficult situations. Follow and where possible improve departmental processes and company service standards. Ensure that all databases are kept up-to-date with progressing work and client details. Utilize standard technology such as telephone, e-mail, and web browser to perform job duties. Participate in individual and team training/ meetings to ensure policy and company product knowledge are up to date. Keep track of customer accounts and make updates with new account information as necessary. Provide thorough follow-ups to customer interactions, ensuring customer satisfaction. All other duties and responsibilities as assigned. Required Skills: Excellent customer service skills and attitude. Problem-solving skills. Proficient with office equipment. Attention to detail. Excellent written and verbal skills. Excellent interpersonal skills. Qualifications: Previous work in a customer-facing position. High school diploma, G.E.D. or equivalent. Requirements: Knowledge of Office Suite preferred. Self-motivated and team-orientated. Previous customer service experience. Must have access to reliable transportation. Ability to work as a member of a team. Benefits: Competitive Pay. $30.50 Hourly Career Development. Holidays: 25 days + bank holidays. Pension Scheme. Paid Time Off (PTO). 401(k) fixed contribution. Life Insurance. About Lose Design: At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live, work, and play. We approach each project with the needs of both the client and community in mind, which allows for a balance between budget, function, and aesthetics. We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live.

Job Description Immediately hiring Full Time Call Center Agents at ProComm! Call Center Agents at ProComm provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client. Customer service experience is a plus, but not required. This is an in office position. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls. To be successful in this role, you must have: A welcoming voice with an upbeat tone Strong command of the English language with good spelling and grammar Computer skills in a Windows based environment Good attendance The ability to type 35 words per minute or more Our benefits for Full Time Employees include: Employee Stock Ownership Full Medical, Dental, and Vision Benefits Paid Vacation Traditional 401K with company matching Free Life Insurance policy Legal Assistance Compensation: $18 / Hour with perfect attendance. Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $15 / Hour. Shifts Offered: Full Time - 40 hours per week, 10 hour shifts Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one week. On your second week, you will move to your new set schedule. ProComm is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Don't miss out on this opportunity - Apply Today! Job Posted by ApplicantPro

Job Purpose: Under the guidance of the Call Center Manager, the Reservations Agent is responsible for answering all telephone inquiries with regard to the room and information about the hotel. The agent is to answer all inquiries in a professional, courteous and efficient manner and attempt to secure a guaranteed reservation whenever possible. Duties & Functions: Answer all phone calls promptly and in a courteous manner. Be knowledgeable of current rates, marketing specials, resort operations and other information necessary to answer guest inquiries. Know the layout of the hotels including all room types, suites and meeting rooms. Have a complete working knowledge of the reservation functions in the Call Center. Be aware at all times of the selling status of the hotels. Have a complete knowledge of our special rates and packages and know which benefits are included in each. Secure all required information from the guest when making a reservation. Understand and follow the reservation policy pertaining to guarantees, cancellations and no-shows and communicate them clearly to each guest. Follow up on any guest requests to ensure satisfaction in a friendly and professional manner. Process all advance deposits on future reservations and post each deposit to guest's reservation. Balance and run necessary reports daily. Be aware of and adhere to the rules and regulations of the Call Center. Create and maintain positive relationships with all departments within the hotel and know how they relate to the Call Center. Assist with inputting weekend third party reservations such as internet and wholesale. Any other reasonable duties as assigned by the supervisor or manager ADDITIONAL RESPONSIBILITIES Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams. Communicate with team members using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information. Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. High School Diploma or equivalent required. Minimum one year experience in front desk operations, or other related guest facing role, and/or one year experience in direct sales, service or retail trade; OR, an equivalent combination of education and experience. Enter and locate work related information using computers and/or point of sale systems Ability to spend extended lengths of time viewing a computer screen Possess a gracious, friendly, and fun demeanor Ability to multitask Maintain positive and productive working relationships with other employees and departments Ability to work independently and to partner with others to promote an environment of teamwork Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations. Must have excellent communication skills and be able to read, write, speak and understand English. Sea Mist Oceanfront Resort is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates. Job Summary The Call Center Representative-Clinical Triage position is responsible for conducting initial assessments, evaluating urgency of patient needs, providing medical advice, coordinating care with medical professionals, as well as scheduling and interacting with patients via telephone, face to face, email, and performs a range of duties which includes gathering required information in preparation for the patient's on-site appointment. Essential Functions * Welcomes all patients and visitors by greeting patients and visitors in person or on the telephone. * Handles all incoming telephone calls from patients, makes appointments in Athena, and answers general questions and inquiries. * Uses Athena computer system to refer to existing patient information or set up new patients in Athena. Provides the patient with available timeslots to ensure full use of the physician timeslots. * Maintains registration flow by efficiently moving patients through the process and readying them for clinical staff using Athena's scheduling and EMR systems. * Communicates all add-ons, delays, cancellations, and "no-shows" to clinic staff and makes note in the patient's chart the date, time, and reason for any appointment cancellations/changes. * Interacts with patients by answering questions, providing information, and keeping the Reception/Call Center area in order. * Responsible for inputting very detailed information on the patient using a variety of computer screens. After completion of the call and input of the patient information, representative checks records verifying the details entered and adds any additional notes that may be necessary. * Explains all current fees and patient financial responsibility and informs patient of payment required for existing balances due at or before next appointment. * Provides information to callers on practice policies and procedures such as what is required following physician template, using proper encounter codes, in preparation for appointment (insurance, id, etc.). * Schedules to ensure efficient patient flow based on predetermined appointment availability. * Secures patient information and maintains patient confidentiality by completing and safeguarding medical records, completing diagnostic and procedure coding, and keeping patient information confidential. * Follows up with patients when they are a no show for an appointment and may make calls to patients asking if they were satisfied with the service they received. * Maintains general filing system and files appropriate correspondence electronically or manually. * Receives, directs, and relays telephone and fax messages. * Responds to calls efficiently. Does not put time saving before quality of service. * Maintain inventories of supplies and provides a list of what is needed to the Team Leader. * Must be able to cover Call Center desk as needed. * Performs other general administrative tasks as directed by team lead. Clinical Tirage Responsibilities and Duties * Assess patient symptoms and needs over the phone. * Provide medical advice based on clinical protocols and guidelines. * Determine the urgency of patient conditions and recommend appropriate care levels. * Document patient interactions and maintain accurate healthcare records. * Coordinate with healthcare providers to ensure continuity of care. * Educate patients on managing their health conditions at home. * Monitor patient follow-ups and adjust care plans as necessary. * Manage emergency calls and provide immediate guidance for critical situations. * Utilize electronic health records and other healthcare technologies effectively. * Participate in regular training and continuing education to stay updated with medical practices. Knowledge/Skills/Abilities/Expectations * Provides a positive and professional representation of the organization. * Promotes a culture of safety for patients and employees through proper identification, reporting, documentation and prevention. * Maintains competency and knowledge of current standards of practice, trends, and developments in related scope of role or practice. * Maintains compliance with organization's policies, as well as established practices, protocols and procedures of the position, department, and applicable professional standards. * Complies with organizational and regulatory policies for handling confidential patient information. * Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in the Vision, Mission, and Values of the organization. * Adheres to professional standards, hospital policies and procedures, federal, state and local requirements and the TJC standards and or standards from other accrediting bodies. * Reports practice feedback, barriers, progress, and results of improvement initiatives to VP/Director of CPMG, CPMG Practice Managers and/or Team Lead and appropriate workgroups. * Recognizes and seeks to resolve negative situations that disrupt organizational/departmental harmony. * Demonstrate empathic listening skills, potential problems and effectively participate in their resolution. * Experience in interdisciplinary team function. * Ability to manage conflict, stress and multiple simultaneous work demands in an effective, professional manner. * Strong intellectual curiosity and ability to solve difficult problems with minimal supervision. * This requires an ability to think creatively and develop and/or apply innovative practice solutions based on available resources. * Demonstrates strong interpersonal communication skills, including, verbal, presentation, and written communication, and the ability to present results to varying audiences. * EMR systems and Microsoft Office. * Valid State of South Carolina Driver's license. Qualifications Education * High school diploma or GED required. * Associate degree preferred Licenses/Certifications * Must be a CMA, LPN or EMT and have clinical experience of at least 2 years. Experience * 1-3 years of clinical involvement required. * Strong clinical assessment and critical thinking skills. * Prior Call Center experience in a medical office. * Experience with electronic scheduling system and electronic medical records (EMR). * Ability to handle high-stress situations calmly and professionally. * Knowledge of multi-line phone system. * Proficient in computers and relevant software applications and practice management technology including electronic recordkeeping. * Knowledge of customer service principles and practices. * Demonstrated initiative and strong organizational skills. * Exceptional interpersonal communication skills with a positive tone. * Ability to work independently on assigned tasks as well as to accept direction on given assignments. * Deals with confidential information and/or issues using discretion and judgment.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Call Center Representative - Medicaid Member Support ON-SITE Only in Columbia, SC $16.00Hourly Join the Conduent Customer Service Team Interested in supporting Medicaid members in South Carolina? Conduent has immediate openings for Onsite Call Center Representatives Position located in Columbia, SC. This is a great opportunity to learn about Medicaid member support! Come join us and grow with a team of people who will challenge and inspire you to be the best! Working for you: Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients. Pay is $16.00/hour which may be below your state's minimum wage. Please take this into consideration when applying. Equipment provided. Paid training Training is 4 weeks (8:30 am-5:00 pm EST) After training the working hours will be an 8-hour shift in the hours of operation. Full-time schedule (40 hrs. per week) Career Growth Opportunities Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally. No Weekends PerkSpot - Employee discount program Requirements: Must be at least 18 years of age with a high school diploma or GED. Background screening required. Must pass the Call Center - Service Skills Assessment Test. A minimum of 1-year call center experience in telephone customer service or related experience Computer literacy and ability to use multiple programs. Summary: As a call center representative, you will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. What you will be doing: Using a computerized system, responds to South Carolina Medicaid member inquiries in a call center environment using standard scripts and procedures. Gathers information, assesses caller needs, researches, and resolves inquiries, and documents calls. Provides clear and concise information regarding member eligibility, along with assisting callers with completing their Medicaid applications and providing updates on their application status. Follows documented policies and procedures including call handling and escalations. Overall acts as an advocate for Medicaid members to ensure their needs are met. Preferred Skills/Experience: Positive and energetic attitude. Ability to communicate clearly and confidently. Ability to multi-task and manage time effectively. Attention to detail, grammar, and spelling accuracy. One year of medical insurance or medical office experience, preferred. Call center or professional office experience, preferred. Computer system experience with data entry and database documentation knowledge. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ...@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

ON-SITE Only in Columbia, SC $16.00 Hourly Join the Conduent Customer Service Team Interested in supporting Medicaid members in South Carolina? Conduent has immediate openings for Onsite Call Center Representatives Position located in Columbia, SC. This is a great opportunity to learn about Medicaid member support! Come join us and grow with a team of people who will challenge and inspire you to be the best! Working for you: Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients. Pay is $16.00/hour which may be below your state's minimum wage. Please take this into consideration when applying. Equipment provided. Paid training Training is 4 weeks (8:30 am-5:00 pm EST) After training the working hours will be an 8-hour shift in the hours of operation. Full-time schedule (40 hrs. per week) Career Growth Opportunities Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally. No Weekends PerkSpot - Employee discount program Requirements: Must be at least 18 years of age with a high school diploma or GED. Background screening required. Must pass the Call Center - Service Skills Assessment Test. A minimum of 1-year call center experience in telephone customer service or related experience Computer literacy and ability to use multiple programs. Summary: As a call center representative, you will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. What you will be doing: Using a computerized system, responds to South Carolina Medicaid member inquiries in a call center environment using standard scripts and procedures. Gathers information, assesses caller needs, researches, and resolves inquiries, and documents calls. Provides clear and concise information regarding member eligibility, along with assisting callers with completing their Medicaid applications and providing updates on their application status. Follows documented policies and procedures including call handling and escalations. Overall acts as an advocate for Medicaid members to ensure their needs are met. Preferred Skills/Experience: Positive and energetic attitude. Ability to communicate clearly and confidently. Ability to multi-task and manage time effectively. Attention to detail, grammar, and spelling accuracy. One year of medical insurance or medical office experience, preferred. Call center or professional office experience, preferred. Computer system experience with data entry and database documentation knowledge. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00.

Collections Recovery Specialist Shepherd Outsourcing is a financial services company specializing in third party debt collections. Our team is built on reliability, integrity, and drive-we are proud of the high standards that define our success. We are looking for motivated, dependable, and goal-oriented individuals who take pride in their work and want to grow with a company that recognizes effort and consistency. If you value consistency, professionalism, and being part of a team that holds itself to high standards, this is the right environment for you. The start date for this position is January 12, 2026. Job Summary: As a Recovery Specialist, you will work with customers to resolve outstanding balances while maintaining professionalism and adhering to company standards. You will be expected to meet performance goals, maintain accurate account documentation, and contribute to the overall success of your team. This is an in-office, performance-driven role-effort, consistency, and attitude directly impact your success and earning potential. Job Responsibilities (including, but not limited to): · Make outbound and receive inbound calls to help customers resolve past-due accounts · Meet and exceed monthly performance and compliance goals · Maintain detailed and accurate account notes · Communicate clearly, confidently, and respectfully with customers · Support your team's goals and uphold a strong, professional work ethic · Follow all company policies and industry regulations · Perform other duties as assigned What We're Looking For: · Dependable: You show up consistently and can be counted on by your team · Driven: You take initiative and stay focused on achieving goals · Accountable: You own your performance and follow through on commitments · Collaborative: You contribute to a supportive, results-focused environment · Professional: You communicate clearly and handle every situation with respect and integrity What You Can Expect · Competitive base pay with monthly performance bonus · Comprehensive training and ongoing leadership support · Recognition for reliability, effort, and strong results · A professional environment that rewards consistency and teamwork Qualifications · High school diploma or equivalent- required · Previous collections or call center experience- preferred · Strong communication, negotiation, and listening skills · Ability to multitask and stay organized in a fast-paced environment · Proficient with computers and comfortable learning new systems Physical Requirements · Ability to sit for extended periods and use a computer and phone · Frequent communication in-person and over the phone · Ability to maintain focus and accuracy throughout the workday (Reasonable accommodations may be made for qualified individuals with disabilities) Equal Opportunity: Shepherd Outsourcing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State, or Local laws.. View all jobs at this company

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. For St. Ann & Greenville locations only Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. Looking for a role where your talent for connecting with people can directly impact your success? As a Call Center Sales Representative at Spectrum, you will engage with customers over the phone, introducing them to our suite of internet, TV, and mobile services. Your persuasive skills help drive new customer acquisitions and expand existing accounts, fueling Spectrum's growth and delivering tangible results for our business. How You'll Make an Impact * Engage incoming callers with professionalism and introduce Spectrum's products and services to drive sales * Utilize proven selling strategies to meet and exceed sales targets through effective telephone communication * Identify upselling and cross-selling opportunities to maximize revenue with both new and existing customers * Collaborate with other departments to resolve customer issues and promote current marketing campaigns * Master Spectrum's order processing systems and become a subject matter expert on our offerings * Stay informed about competitors to position Spectrum's services effective Working Conditions * Normal office environment. Required Qualifications Education * High school diploma or equivalent. Experience * Demonstrated achievement in sales goals Skills * Communicate clearly and professionally with customers and colleagues * Demonstrate proficiency in computer and consumer electronics * Use personal computers and relevant software, including billing systems * Display strong verbal and written communication skills * Organize and prioritize tasks effectively * Show judgment and initiative in performing job duties * Understand cable communications products and services, including TV, internet and telephone Preferred Qualifications Experience * 2+ years of call center sales experience * Bilingual: Spanish #LI-DG5 SIB102 2025-66562 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Aditi Staffing is an MBE certified, IT Staffing firm in the US offering contract, contract-to-hire & direct hire career opportunities with Fortune Firms. Recently recognized as one of the fastest growing staffing firms and top diversity firm by the Staffing Industry Analysts, Aditi Staffing has been a partner of choice for candidates and clients. Visit our website: http://www.aditistaffing.com/ Job Description • Work in a fast-paced, intense, results-oriented call center environment. Main responsibilities would be to handle heavy inbound (100+ per day) and outbound customer calls for accounts that are 30, 60, 90-plus days past due in order to identify and resolve outstanding issues for account rehabilitation and suspension prevention. • Call center hours are 7:00 a.m. - 9:00 p.m., Monday thru Friday and 8:00 a.m. to 5:00 p.m. on Saturday, closed on Sundays. Schedules are based on a shift-bid process and update twice annually. Holidays may be required and overtime is offered on a volunteer basis based on the needs of the business. • If there is interested in joining the world leader of innovation in communications, mobility, information and entertainment; A great percentage of contingent employees move into permanent positions within the company. location is 2401 Mall Drive- North Charleston SC 29406. Potential Candidates Qualifications: • Associate's degree or equivalent work experience • Call center, customer service or collections experience preferred but not required • Customer service experience in Hospitality, Retail or Banking will be considered • Ability to handle escalated calls and demonstrate strong negotiation, analytical and problem solving skills • Ability to work with internal/external customers; listening, sharing information and troubleshooting their issues. • Strong interpersonal and communication skills • Be comfortable multi-tasking; using a computer terminal to gather and research information • Ability to work 12pm- 9pm, Monday thru Friday and every other Saturday (8am-5pm) is required. Thanks & Regards Darshan Technical Recruiter D: 425-818-5584 Additional Information Thanks & Regards Darshan Technical Recruiter D: 425-818-5584

The Clinical Call Center Representative provides patient services for patients who initiate a call related to their health care needs. This includes receiving calls, reviewing charts, prioritizing call backs, and routing calls and or telephone encounters to appropriate clinical staff for response. WHY LRMC: Little River Medical Center is a non-profit community health center within Horry County. At Little River Medical Center, we strive to offer exceptional health services and deliver quality, compassionate care to everyone. We provide a wide range of affordable health and support services for every family. Our mission is to Change Lives and Serve Our Communities. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Assist patients calling in a pleasant and professional manner. * Telephone duties will include assisting patients with scheduling appointments, medication refills, referrals and communicating necessary information to clinical staff and providers. * Strives to retrieve messages and return calls to patients in a timely manner. * Review charts of patients requiring assistance or requesting a call back. * Documents call criteria in EMR within a timely manner. * Maintains a neat/well organized work area. * Attends all training courses as required. * Always maintain patient confidentiality. * Maintains Center confidentiality and Code of Compliance per policy. * Follows established policy and procedures. * Performs other duties, as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must remain courteous and considerate to patients and associates, possess tact and diplomacy, maintain professional appearance, possess good organization skills, be detailed oriented, be resourceful, be able to handle multiple tasks, be a self-starter and be able to work in a team-oriented environment. EDUCATION and/or EXPERIENCE: * High School diploma or GED. * Certified Clinical Medical Assistant minimum * Worked in medical office clinical setting minimum 2 years. * Bilingual English/Spanish is a plus, but not required. LRMC offers benefits such as: * Medical, Vision & Dental insurance. Health Benefits start on the 1st of the month following the start date. * Employer matched 403B Retirement Plan. * Paid Vacation time, Sick time, & Holiday's. As well as paid qualifying Administrative Leave. * Employer Paid Health Benefits: Life / AD&D Policies, Short/Long Term Disability, and an Employee Assistant Plan.

Job DescriptionDescription: Summary: Business Development Center Representatives are responsible for lead generation activities in support of the company's sales and service goals. Experience in either a Call Center, Customer Service or an Automobile Business Development Center environment is preferred. You'll be responsible for answering inbound service calls setting appointments ~ and other service related activates in support of the business. Essential Duties and Responsibilities include the following. Other duties may be assigned. Answer ALL incoming phone calls according to a proven, pre-set script, and schedule sales or service appointments. Log ALL customer comments into CRM system. Re-schedule “no-show" customer appointments. Follow-up with appropriate departments to determine if the appointment was kept and what the outcome was. Schedule future contact as needed. Purify and update customer changes in database. Contact current customer base on current marketing incentives. Respond to customer website request (internet inquiries). Contact internet clients via e-mail and phone to schedule an appointment. Notify necessary departments to inform of appointments set. Forward ANY customers concerns to the correct department Manager and follow-up. Job Requirements Pleasant and engaging phone person Dealership experience preferred Call Center experience a plus Strong phone and written customer communication skills Proven track record Strong record of positive Customer Satisfaction results Team-oriented Submit to and successfully complete background check and pre-employment drug test Valid driver's license with good driving record Competitive Salary / Commission, Health, Vision, Dental, 401 K match, Employee discounts. Job Types: Full-time, Part-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Shift: Day shift Education: High school or equivalent (Preferred) Experience: BDC / Call Center: 1 year (Preferred) License/Certification: Driver's License (Required) Work Location: In person Requirements: Pleasant and engaging phone person Dealership experience preferred Call Center experience a plus Strong phone and written customer communication skills Proven track record Strong record of positive Customer Satisfaction results Team-oriented Submit to and successfully complete background check and pre-employment drug test Valid driver's license with good driving record

For over 35+ years, DOC has provided our trusted partners with innovative, custom, total facility solutions for their commercial equipment needs. We strive daily to provide positive experiences and inspiring results by demonstrating unparalleled commitment to our customers, community, and one another. Call Center Specialist - Monday-Friday (10AM-7PM) The Afterhours Call Center Specialist will answer phones in a professional manner, enter work orders into company software system and answer customer inquiries as needed. In this role, the associates will sit in the office communicating on computer and on telephone to customers and coworkers. Essential Functions: Answer phone calls from customers and field staff; provide service excellence Actively promote and enhance the customer service experience in accordance with company expectations Enter service requests accurately in company software Develop a strong team relationship with Co-Workers, internal and external Dispatching when / if required due to an escalated emergency from customer Qualifications: The ability to prioritize in a fast-paced environment with strong accuracy and attention to detail Strong verbal and written communication skills, good reading comprehension Able to multitask and be detailed in written communication Strong computer skills with Microsoft Office and other company-related software High school diploma or GED required Minimum of 1 year of experience in a customer service/call center environment Benefits: Comprehensive benefits package including health, dental and vision insurance, short-term & long-term disability, life insurance Strong 401(K) match Ongoing training and career development opportunities Paid time off DOC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class.

Job DescriptionDescription: For over 35+ years, DOC has provided our trusted partners with innovative, custom, total facility solutions for their commercial equipment needs. We strive daily to provide positive experiences and inspiring results by demonstrating unparalleled commitment to our customers, community, and one another. Call Center Specialist - Monday-Friday (2PM - 11PM) The Afterhours Call Center Specialist will answer phones in a professional manner, enter work orders into company software system and answer customer inquiries as needed. In this role, the associates will sit in the office communicating on computer and on telephone to customers and coworkers. Essential Functions: Answer phone calls from customers and field staff; provide service excellence Actively promote and enhance the customer service experience in accordance with company expectations Enter service requests accurately in company software Develop a strong team relationship with Co-Workers, internal and external Dispatching when / if required due to an escalated emergency from customer Qualifications: The ability to prioritize in a fast-paced environment with strong accuracy and attention to detail Strong verbal and written communication skills, good reading comprehension Able to multitask and be detailed in written communication Strong computer skills with Microsoft Office and other company-related software High school diploma or GED required Minimum of 1 year of experience in a customer service/call center environment Benefits: Comprehensive benefits package including health, dental and vision insurance, short-term & long-term disability, life insurance Strong 401(K) match Ongoing training and career development opportunities Paid time off DOC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class. Requirements:

Benefits Representative/Management Are you looking for a career path that gives you the freedom and flexibility to control your schedule/compensation, but also has the security and stability of a Fortune 500 company? The Sperry Agency is seeking an ambitious applicant that wishes to combine a strong work ethic, integrity and dedication to servicing their communities into a rewarding career. As we continue to grow into new markets and territory expansion we are looking for candidates seeking growth both professionally and financially. We are a leader in the life and supplemental health insurance industry, and we have been servicing working-class American families since 1900. Compensation and Benefits: Competitive income and with weekly bonuses Ongoing training and leadership development Company paid trips (international and domestic) Room for continued advancement Flexible schedule available Key Responsibilities: Service existing client base. Supervision of team activity and results Train and develop incoming team members on existing systems. Daily focus on client management/growth, training, and leadership development Required Skills / Desired Qualifications: Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Ability to prioritize tasks and delegate them when appropriate. Ability to work independently and within a team aspect Passion for helping people and developing relationships. Self-motivated and goal-oriented mindset. The desire to be active in the community. Must have a clean background and have reliable transportation.

Immediately hiring Full Time Call Center Agents at ProComm! Call Center Agents at ProComm provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client. Customer service experience is a plus, but not required. This is an in office position. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls. To be successful in this role, you must have: A welcoming voice with an upbeat tone Strong command of the English language with good spelling and grammar Computer skills in a Windows based environment Good attendance The ability to type 35 words per minute or more Our benefits for Full Time Employees include: Employee Stock Ownership Full Medical, Dental, and Vision Benefits Paid Vacation Traditional 401K with company matching Free Life Insurance policy Legal Assistance Compensation: $18 / Hour with perfect attendance. Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $15 / Hour. Shifts Offered: Full Time - 40 hours per week, 10 hour shifts Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one week. On your second week, you will move to your new set schedule. ProComm is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Don't miss out on this opportunity - Apply Today!