Call center agent jobs in South Dakota

Benefits: * Retirement plan * Competitive salary * Employee discounts * Paid time off * Health insurance About the Role: Join Culligan of Watertown,as a Customer Service Representative and be the voice of our trusted water solutions in Watertown, SD! You'll play a pivotal role in ensuring customer satisfaction and building lasting relationships while working with a supportive team dedicated to excellence. Responsibilities: * Respond promptly to customer inquiries via phone, email, and in-person. * Provide accurate information about products and services, including pricing and availability. * Resolve customer issues and complaints effectively and efficiently. * Process orders, returns, and service requests with attention to detail. * Maintain customer records and update account information as needed. * Collaborate with the sales team to identify opportunities for upselling. * Assist in training new customer service team members. * Contribute to a positive team environment and uphold company values. Requirements: * High school diploma or equivalent; additional education in business or communications is a plus. * Proven experience in customer service or a related field. * Excellent verbal and written communication skills. * Strong problem-solving skills and the ability to think on your feet. * Proficiency in Microsoft Office Suite and customer relationship management (CRM) software. * Ability to work independently and as part of a team. * Positive attitude and a passion for helping customers. * Willingness to learn about water treatment products and services. About Us: Culligan has been a leader in water treatment solutions for over 80 years, providing exceptional service and quality products to our customers. Our commitment to innovation and customer care has earned us a loyal client base, and our employees enjoy a collaborative and rewarding work environment where their contributions are valued. Compensation: $15.00 - $18.00 per hour About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

Come and work for Envoy Air, an American Airlines Group Company, at Sioux Falls Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $16.61/hr. Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Both full-time and part-time positions available. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. #EnvoyOversight We can recommend jobs specifically for you! Click here to get started.

Full-time Description Vervent is looking for people with six (6) months of collection/customer service experience in a call center environment! WHERE: Vervent - 2700 S Lorraine Place, Sioux Falls, SD 57106 WHY: You need a job & we're hiring! PAY: $17.50-19.50/hour - this position is eligible for monthly incentives in addition to base pay! BENEFITS: Full benefits offered - Medical, Dental, Vision, 401k - More details below! SCHEDULE: Multiple schedules offered Details: The Call Center Account Advisor is responsible for contacting and collecting within all account portfolios while delivering a best-in-class customer service experience to our borrowers and clients. Why Vervent? Company Perks: Medical, FSA & HSA, Dental, Vision + More! 401k - 100% vested once you start contributing. Generous company match! Regular employee health, wellness & engagement activities! Pet Insurance, because fur babies are important to us too! About Vervent: As a fintech leader, Vervent sets the global standard for outperformance by delivering superior expertise, future-built technology, and meaningful services. We support our industry-leading partners with primary strategic services and our goal is to empower companies to accelerate business, drive compliance, and maximize service. To learn more, please visit Vervent.com . If you're interested in reviewing the full , continue reading below… Primary Responsibilities: Meet and surpass key performance indicators as specified by Management. Provide an exceptional customer experience within all communication channels. Knowledge and adherence to specific guidelines by portfolio. Advising borrowers of all options available to them specific to portfolio (forbearance, modified payment plans, deferments available, etc.). Properly follow up on all assigned tasks as needed. Process all transactions and communications accurately. Protect consumer data in all communications. Strictly adhere to department standards for maintenance and documentation of borrower accounts by consistently maintaining current borrower, collateral, and status information on all accounts. Promote good working relations with all other internal and external teams. Perform other tasks and special projects as requested by Call Center Management to ensure proper functioning of the department. #LI-VW1, #LI-Onsite Requirements High School Diploma or equivalent required. Six (6) months of collection/customer service experience in a call center environment. Intermediate or greater knowledge of software such as Microsoft Windows, Microsoft Office Programs, and various Internet Browsers preferred. Exceptional customer service skills, good communication, and organization skills. Able to handle diverse duties and changing processes/deadlines. Ability to work in a fast-paced environment. Ability to work in teams. Additional Vervent Details: Founded in 1986, purchased by current CEO, David Johnson, in 2008 Privately owned by Stone Point Capital, Vervent Management and other passive investors 1,500 Employees Lines of Business: Primary Servicing - Loan, Credit Card, and Lease Servicing Capital Markets Services - Backup Servicing, Verifications, Structured Settlements, eVault, etc. Credit Card Programs - Fully-Managed Credit Card Programs (secured and unsecured), Managed Card Services, Application Processing Clients include consumer and small business “marketplace” lenders, finance companies, leasing companies, insurance companies, captive finance companies, alternative capital providers, consumers and banks To learn more, please visit Vervent.com. Physical Requirements: The work is of an intellectual nature. While performing the functions of this job, the employee is required to stand and sit for prolonged periods. Specific vision abilities required include close and medium distance vision and the ability to adjust focus. Must be able to hear normal sounds, distinguish sound as voice and communicate through human speech. This position requires the ability to operate a keyboard, computer mouse, telephone, fax, copier, writing tools, and other standard office equipment. On an occasion, an employee will be asked to lift items weighing up to 35 lbs. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary: The pay range for this role is $17.50 - $19.50 per hour.

At Goal Solutions we believe our employees are our greatest asset. We are an employee-focused company, committed to fostering a supportive and inclusive workplace where personal growth, work-life balance, and well-being are prioritized. We believe happy employees lead to happy customers, and we are looking for individuals who share our passion for delivering exceptional service while thriving in a positive environment. If these values resonate with you, we encourage you to apply for one of our Customer Service Representatives in Sioux Falls, SD. Full Time Shifts: Monday-Friday various shifts between 7am-7pm* *Mon - Fri 10:30am-7pm qualifies for 10% shift differential on ALL hours! Part Time Shift: ask for availability Starting Pay Range: $15-$18 + up to $450/month bonus Bilingual Pay Incentive: +$2/hour Enjoy our perks like: Free snacks in the office 14 paid holidays every year The best work culture you've ever known! Full timers also enjoy: 3-week vacation accrual 401(k) + company match up to 4% Medical, dental, and vision coverage Annual HSA contribution of $1,650 Life insurance, disability, and critical illness Tuition reimbursement program Paid Parental Leave $2,000 Vacation Incentive Plan after 3 years + $1,000 Sabbatical Day Community funds, wellness funds, and more : The Customer Service Representative role encompasses key responsibilities which may include answering inbound calls, making outbound calls, responding to emails, and performing administrative projects. Inbound calls primarily consist of borrowers inquiring about the servicing of their consumer loan account. Outbound calls primarily consist of returning voice mails and calling borrowers to inform or remind them of their repayment options. Ideal candidates will demonstrate strong attention to detail and the ability to adhere to various rules and regulations related to consumer loans across multiple clients. Administrative responsibilities primarily include procedural tasks such as recording and tracking documents, phone call or email follow-up and special fact gathering assignments as needed. Responsibilities: Perform responsibilities following standard operating procedures to meet or exceed documented service level goals Have a high degree of awareness and understanding of information security Answer inbound calls and reach first touch resolution on borrower questions or issues Make outbound calls to respond to customer voice mails, provide loan updates, and provide options or counseling to borrowers in need of repayment assistance Respond to customer emails and mail Record customer interactions, open/close activities in system of record Perform administrative functions such as document tracking and recording, payment tracking and recording, legal tracking and reporting, and ad-hoc projects as needed Follow and understand all compliance and operational guidelines to ensure major areas of responsibilities are completed to compliance guidelines and standards Essential Functions: Regular and punctual attendance Answer customer inquiries Adhere to policies and procedures Complaint resolution that aligns with Goal's core values Customer retention and relationship building Documentation and data entry Work Environment and Physical Demands: Ability to stand / sit for extended hours of time Ability to remain at workstation for long periods of time Ability to work in an environment with a moderate to loud noise level Heavy keyboard/mouse usage required with repetitive movements Basic Minimum Requirements: 2+ years call center customer service or retail customer service position Proficiency in Microsoft Outlook, Word, and Excel Workflow management experience Ability to follow documented Best Practices and Standard Operating Procedures Ability to communicate in a clear, concise, and professional manner Ability to prioritize, be organized, and manage time effectively to meet service level goals Bonus points if you have: Consumer finance or student loan experience An eagerness to learn and grow your leadership skills A drive to succeed, a sense of urgency, and a passion for your work An all-around team player attitude Learn more about our benefits by viewing our 2025 Employee Benefits Brochure. Goal Solutions, LLC (“Goal” or the “Company”) is an innovative consumer loan servicing and asset management company providing comprehensive and customizable solutions driven by technology, analytics, and industry expertise. Directly or through its subsidiaries, GSS Data Services, Launch Servicing (“Launch”) and Turnstile Capital Management (“TCM”), Goal provides primary servicing, asset management, collections management, direct collections, administration, and treasury services. Key markets we serve include residential solar, home improvement, student finance, and a growing number of personal loan providers. Currently Goal serves a variety of clients including hedge funds, traditional banks, ABS structures, insurance companies, investment banks, and colleges and universities with over $30B in assets under management. Goal will continue to grow the business both organically and through acquisitions. Senior Goal leadership has been working together for over fifteen years and we pride ourselves and our work on our mission, values, culture, and service to our community. Our company is headquartered in San Diego, CA and has been named “Best Places to Work” by the San Diego Business Journal since 2015. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Equal Employment Opportunity It is the policy of the Company to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Parent Engagement Specialist Supervisor: Federal Programs Director Qualifications: Preferred Bachelor's degree in Social Work, Education, Communications, or a related field; or equivalent experience. Experience working with families, children, and community organizations. Knowledge of educational systems and the challenges faced by diverse families, including those experiencing homelessness. Strong interpersonal and communication skills, with the ability to engage effectively with parents and staff. Proficiency in data management and reporting, including familiarity with relevant software and tools. Bilingual in Lakota skills are a plus. Overview: The Parent Engagement Specialist plays a crucial role in fostering positive relationships between the school and parents, ensuring that all parents have a voice in the educational process. This position is responsible for setting up and coordinating parent meetings, tracking engagement efforts, verifying homelessness status among families, and compiling data to report on program statistics. The ideal candidate will be a skilled communicator, a compassionate advocate for families, and a detail-oriented organizer. Key Responsibilities: 1. Parent Meetings Coordination: - Organize and schedule regular parent meetings, workshops, and community events. - Develop agendas in collaboration with school administration and educational staff. - Facilitate meetings to encourage parent participation and feedback. - Maintain communication with parents regarding meeting dates, topics, and outcomes. 2. Parent Engagement Tracking: - Implement systems to track parent engagement and involvement in school activities and programs. - Regularly assess and analyze engagement data to identify areas for improvement. - Work collaboratively with staff to increase parent participation and support. 3. Verification of Homelessness Status: - Collaborate with families to verify homelessness status in accordance with federal and state guidelines. - Provide resources and support to families experiencing homelessness, connecting them with appropriate services. - Maintain accurate and confidential records of families' homelessness status and related services provided. 4. Data Compilation and Reporting: - Compile and analyze data on program statistics, including parent engagement metrics, attendance at meetings, and effectiveness of outreach efforts. - Prepare regular reports and presentations for school administration and stakeholders, showcasing findings and recommendations. - Collaborate with relevant staff to ensure data integrity and compliance with accreditation or grant requirements. 5. Supportive Role - Coordinates activities with other school programs, tribal programs, and community organizations to ensure that parents are aware of support services. - Facilitate communication between parents and school staff, advocating for parents' needs and concerns. - Promote a positive school culture that values and respects the role of families in the educational process. 6. Additional Responsibilities: - Attend professional development workshops to enhance advocacy and engagement skills. - Participate in school committees related to community outreach, parent involvement, and student support. - Perform other duties as assigned by the school administration. Position will be evaluated as per school policies.

**"We Push the Boundaries of Possibilities for our Communities** **."** **Overview of the Position Responsibilities** : The Customer Care Specialist will take all inbound service calls specializing in billing and technical support. This critical role will own the customer interaction to service completion as the primary customer support role for Bluepeak. If this sounds exciting, please read on. Be part of our innovation- building and delivering a fiber-rich internet connection to people's doorsteps. *This position is located in Sioux Falls, SD **What You Will Do:** + Support billing calls by processing payments; accurately educating customers on their billing cycle, payment due dates and impact of non-pay status; accurately educating the customer on general charges to their account based on package and prorations when changes are made to the package. + Proactively review the customer's account and educate the customer on additional service options. + Support all Bluepeak video, phone, and internet products with basic and advanced troubleshooting to resolve customer issues. + Escalate any customer issues that may be indicative of larger network issues. + All other related duties as assigned. **What You Will Need:** + At least one year of customer service experience required, with prior call center experience a plus. + Highschool diploma or GED required. + Define problems, collect data, establish facts, and solve practical issues. + Ability to effectively communicate complex technical support and billing information to customers. + Read and interpret documents, such as safety rules, product information and training materials. + Excellent written and verbal communications skills including active listening skills and telephone etiquette are required. + Good analytical and problem-solving skills. + Great organizational and interpersonal skills. + Ability to maintain professionalism in challenging and/or changing situations. + Must be able to pass a background and drug test prior to employment. **Why Work at Bluepeak?** + Competitive Compensation + Annual Bonus Eligibility + Comprehensive Benefits Package, Including Medical, Dental, Vision, Life, and 401(k) + Generous Vacation and Paid Sick Time + Paid Holidays and Personal Days + Professional Development With an Emphasis on Internal Promotion + Employee Discounts on Bluepeak Services, Including Internet + Progressive and inclusive work culture in which our team has the flexibility, support, and resources to be successful in their careers! **About Us** We believe that the size of the city shouldn't determine the quality of the technology. That's why we are building for you: Faster, more reliable, and without the things that get in the way of great service-like red tape, hidden fees, and slow response times. And with up to 5 gigabits of speed for residential customers and 10 gigabits for businesses, we are whole new ballgame- from internet to TV, to connecting every device in your home, to powering your business, we're not only providing the best fiber connections in your community, but we're also meeting the growing needs for how you live. Bluepeak provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

CORTRUST BANKThe mission of this bank is to profitably deliver high quality customer service that meets the financial needs of our community, its businesses, and its citizens. No line of financial services is beyond our charter. CorTrust Bank is seeking a Full Time Customer Service Representative in our Mitchell community! It's more than just a job! When you join one of the region's leading community banks, you can expect a family atmosphere committed to building outstanding teams. We believe in the overall well-being of our employees and work hard to provide the best opportunities for growth. We're proud to offer a competitive compensation package that includes perks like a 401k with employer match, Employee Stock Ownership Plan, insurance coverage options, paid time off, service awards, community service opportunities, an Employee Assistance Program, and a stable work environment. Summary: The Customer Service Representative directly supports our customers and front-line operations by engaging with customers, processing teller transactions, and performing administrative duties. Key areas of responsibility: Customer service: Communicate professionally and courteously with internal and external clients and adhere to phone etiquette policies. Respond to general inquiries and utilize knowledge of bank areas to properly direct calls and inquiries. Ask questions to recognize client needs, recommend products and services, and make referrals to our business partners when possible. Teller transactions & cash handling: Accurately complete general teller transactions such as cash and check deposits, check cashing, credit payments, savings bonds, domestic wire transfers, withdrawals, and more. Open new personal deposit accounts, using your knowledge of Bank products and services to help customers choose the best account to fit their needs. Demonstrate accurate cash handling and reporting, including balancing drawers and ATMs, filing Currency Transaction Reports (CTRs), and monitoring cash levels. Administrative & compliance: Adhere to all CorTrust policies and handbooks, complete required security and regulatory training, and maintain customer privacy and confidentiality. Understand requirements for customer identification procedures to accurately process name changes, manage customer debit cards, add signers, and perform additional customer maintenance functions. Process reports, run proof work, and complete general ledger maintenance and reconciliation. Other duties as assigned. Key competencies: The ideal candidate for Customer Service Representative possesses a combination of education and experience to be able to perform the primary duties of this position with little supervision, managing multiple projects simultaneously. They adapt easily to system, process, product, and service changes, and are able to reason, problem solve and think critically. They must demonstrate a high level of integrity, personal diplomacy, and respect. Knowledge of Federal banking regulations and industry workflow is a plus but isn't required. Must be able and willing to abide by all Bank policies, procedures, and Federal banking regulations. CorTrust is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. Assists with the maintenance and upkeep of the Viewpoint and Midway areas. Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. Checks for restocking of necessary supplies. Brings all areas up to standard. Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. Assists with the set up and break down of special events functions as directed by management. Provides game assistance by promptly notifying Support Technicians or Management as needed. Assists and directs Guests to Kiosk areas and answer questions as needed. Ensures that our Guests adhere to house policies as outlined and informs management of any issues. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. Must demonstrate ability to read and communicate in English. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $11.2 - $13 per hour Salary Range: 11.2 - 13 We are an equal opportunity employer and participate in E-Verify in states where required.

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Process orders for distribution centers and internal customers in accordance to scheduling, demand planning and inventory + Provide problem resolution for order issues in a timely manner including delays + Process non-routine orders such as product samples that have special requirements + Multitask in a fast paced environment **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years experience in Customer Service preferred + Prior computer experience using Microsoft Office systems + Team-oriented mindset + Strong organizational skills and attention to detail + Excellent communication skills + A passion for healthcare **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Other duties as assigned. **Anticipated hourly range:** $15.70 per hour to $22.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/11/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Customer Service Rep - Strong data entry skills required. Other job requirements: Answering phone, filing, taking payments, filing claims, taking info and entering it into the system for quotes and policy changes. This job could become full time in the very near future. We can also offer hourly + commission if you are licensed. Compensation: $11.00 - $12.00 per hour YOUR FUTURE as an Independent Insurance Agent Starts Here If you're looking for a career that offers flexibility, job stability and strong compensation you've come to the right place! Working with an independent agency is a great career choice. Baby Boomers in insurance are retiring at rapid speeds and leaving a high demand for insurance professionals! Trusted Choice Independent Insurance Agents protect customers by providing home, auto, business, life and health insurance policies to fit their individual needs. Independent agencies are not bound to offering products from only one insurance company. Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price. Each agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of that agency. All inquiries about employment at an agency should be made directly to the location, and not to Big I Indiana.

POSITION: Customer Service Representative - Part Time SHIFT: First / Day Second / Afternoon Third / Night REPORTS TO: Store Manager As a Cubby's CSR, customer service is our number one priority. Our CSRs are not just cashiers. Our CSRs are required to do the following. 1.Provide a friendly greeting to all customers upon entering the store or on the phone.2.Get to know your customers and use their name.3.Go out of your way to make customers feel important and valued.4.Move quickly to provide fast service.5.Suggestive sell to customers when appropriate.6.Thank customers for their business and invite them back.Without our customers we would not be in business. It's imperative that they receive 100% of our attention and we show appreciation for their business. ADDITIONAL RESPONSIBILITIES INCLUDE: Cleaning & Housekeeping: Inside Restrooms: Floor, toilet, sink, mirror, walls, and ceiling clean and odor free. Soap, towels and toilet paper stocked Trash Cans: Emptied, clean and bags tucked out of site Doors & Windows Floors: Sweep and mop, free of trash, spills, and stains Coolers: Doors and shelves cleaned free of stains and spills Rugs: Swept and free of trash Transaction Counter: Clean and organized Shelves: Clean and dust free Fast food area: Equipment and prep area clean and organized Back office and cooler neat and organized Coffee and Fountain Area: Clean, free of spills and trash Merchandise: Clean and dust free Cleaning & Housekeeping: Outside Parking Lot: Swept and free of trash, oil, gas spots, cigarette butts, and weeds Windows & Doors: Clean, no faded or unauthorized signs Entrance Sidewalk: Clean, stain and trash free Trash Cans: Clean, not overflowing, and bags tucked Fuel Islands: Dispensers and nozzles clean Squeegee's & towels on all islands, windshield buckets full Car Wash: Sweep inside Merchandising Stock, front, and face all merchandise Bag Ice (if neces.) All merchandised priced Cooler fronted and labels faced Stock fountain, cooler, and freezer Brew Coffee No out of date merchandise Move and build displays. Sales Counter: Proper Cig. display, products priced Stock lottery supplies and cigarettes Misc. Check in vendors, and gas deliveries Ability to operate POS, lottery, phone card and money order machines Attend store meetings CANDIDATE PROFILE: In addition to being able to perform the job duties outlined on page one, below are important expectations while working on our team. • People oriented, friendly, enthusiastic, smiles. • Provides upward feedback to management • Respectful and polite • Able to work alone and on a team • Demonstrate a sense of urgency (move fast) • Able to stay busy between customers • Honest • Flexible • Willing to learn • Willing to help associates and customers • Communicates effectively with Store Manager, team members, vendors, and customers • Multi-Task: able to successfully complete multiple tasks independently • Dependable & punctual - consistently reports to work on time and provides proper notice if necessary • Identifies problems and resolves issues quickly and effectively PROFESSIONAL IMAGE: • Our professional image standards include: • Proper uniform and name tag at all times • No gossiping or profanity • Proper hygiene: showered, clean shaved, clean hair, no body odor, clean uniform, fresh breath, clean finger nails • No cell phone for calls or texting permitted while on duty, only emergency calls from family or friends can be placed to or from store phone only POSITION REQUIREMENTS: ABILITY, EDUCATION, AND/OR RELATED WORK HISTORY • Must be in physically good shape and able to lift bend and stand up to eight hours. • Must be able to balance on step stool or step ladder. • Must be able to work in a cooler at a temperature of 32 degrees. • Must be able to lift 25 lbs. • Must be able to do basic math. • Must be able to speak, read and write English and communicate with customers in English. DISCLAIMER-THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK BEING PERFORMED BY PEOPLE ASSIGNED TO THIS POSITION. THEY ARE NOT TO BE CONSTRUED AS AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES, AND SKILLS REQUIRED OF PERSONNEL SO CLASSIFIED. ALL PERSONNEL MAY BE REQUIRED TO PERFORM DUTIES OUTSIDE OF THEIR NORMAL RESPONSIBILITIES FROM TIME TO TIME, AS NEEDED.

Part-time Description Pay $16-$18 Responsibilities The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture's customers. Necessary tasks include: Answering phones to either direct callers to the proper department or to answer any questions they may have. Finalizing orders, taking payments, and scheduling deliveries and pickups. Processing returns and processing initial paperwork for warranty claims. Making changes and cancellations to orders when appropriate. Updating customers on changes to their order status. Processing finance applications. The Customer Service Representative serves as a support for showroom Sales Consultants. As such, they assist with questions and processing orders as needed. Processes sales for accessories and other small purchases. Occasionally, the Customer Service Representative works the sales floor following HOM Furniture's proven sales methods. Other duties as assigned. Benefits HOM Furniture offers its full-time employees a competitive benefits package. Paid Time Off- 20 Days in 1st year for full-time employees Medical and/or Dental Coverage 401(k) Employee Contribution Plan 401(k) Employer Matching Employee discount Career advancement opportunities and training Pay on Demand - options for receiving earned wages Requirements Education: Must be working towards or have a high school diploma or GED. Experience: Six months of customer service experience preferred. Physical Demands: Low physical demands required. The employee is regularly required to sit for sustained periods of time and occasionally lift up to 25 pounds. Other: Must be able to communicate effectively both verbally and in writing. *Reasonable accommodation will be made for those who require it. HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.

Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 Starting Pay Rate Range $17.62 - $20.25 (Determined by the knowledge, skills, and experience of the applicant.) Job Summary The Call Center Specialist I serves as the first point of contact for patients, families, and providers. This role ensures accurate information, empathetic communication, and efficient resolution of inquiries related to appointments, insurance, billing, and healthcare services. Opportunity for performance-based bonuses tied to quality, efficiency, and patient satisfaction metrics. This position reports to the Call Center Supervisor(s). Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: *Supportive work culture *Medical, Vision and Dental Coverage *Retirement Plans, Health Savings Account, and Flexible Spending Account *Instant pay is available for qualifying positions *Paid Time Off Accrual Bank *Opportunities for growth and advancement *Tuition assistance/reimbursement *Excellent pay differentials on qualifying positions *Flexible scheduling Job Description Essential Functions: Answer inbound calls and respond to patient inquiries with professionalism and empathy. Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems. Verify insurance coverage and assist with billing questions. Provide accurate information about healthcare services, policies, and procedures. Document all interactions in compliance with HIPAA and organizational standards. De-escalate complex issues for resolution. Support outbound call campaigns (appointment reminders, follow-ups, patient satisfaction surveys). Maintain performance metrics including call handling time, quality assurance, abandonment rates, and patient satisfaction scores. Apply a systemic perspective to problem-solving, recognizing how call center operations impact patient care, compliance, and organizational efficiency. All other duties as assigned. Additional Requirements Required: Education - High School Diploma/GED Equivalent Preferred: Work Experience - 1+ years Customer Service Experience; 1+ years Call Center Experience; 1+ years Medical Patient Accounts/Financial Services Experience Physical Requirements: Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Possible exposure to blood, bodily fluids, or tissues. Job Category Revenue Cycle Job Family Registration and Scheduling Shift Employee Type Regular 15 Corporate Services Division Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 Starting Pay Rate Range $17.62 - $20.25 (Determined by the knowledge, skills, and experience of the applicant.) Job Summary The Call Center Specialist I serves as the first point of contact for patients, families, and providers. This role ensures accurate information, empathetic communication, and efficient resolution of inquiries related to appointments, insurance, billing, and healthcare services. Opportunity for performance-based bonuses tied to quality, efficiency, and patient satisfaction metrics. This position reports to the Call Center Supervisor(s). Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: *Supportive work culture *Medical, Vision and Dental Coverage *Retirement Plans, Health Savings Account, and Flexible Spending Account *Instant pay is available for qualifying positions *Paid Time Off Accrual Bank *Opportunities for growth and advancement *Tuition assistance/reimbursement *Excellent pay differentials on qualifying positions *Flexible scheduling Job Description Essential Functions: Answer inbound calls and respond to patient inquiries with professionalism and empathy. Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems. Verify insurance coverage and assist with billing questions. Provide accurate information about healthcare services, policies, and procedures. Document all interactions in compliance with HIPAA and organizational standards. De-escalate complex issues for resolution. Support outbound call campaigns (appointment reminders, follow-ups, patient satisfaction surveys). Maintain performance metrics including call handling time, quality assurance, abandonment rates, and patient satisfaction scores. Apply a systemic perspective to problem-solving, recognizing how call center operations impact patient care, compliance, and organizational efficiency. All other duties as assigned. Additional Requirements Required: Education - High School Diploma/GED Equivalent Preferred: Work Experience - 1+ years Customer Service Experience; 1+ years Call Center Experience; 1+ years Medical Patient Accounts/Financial Services Experience Physical Requirements: Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Possible exposure to blood, bodily fluids, or tissues. Job Category Revenue Cycle Job Family Registration and Scheduling Shift Employee Type Regular 15 Corporate Services Division Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 Starting Pay Rate Range $17.62 - $20.25 (Determined by the knowledge, skills, and experience of the applicant.) Job Summary The Call Center Specialist I serves as the first point of contact for patients, families, and providers. This role ensures accurate information, empathetic communication, and efficient resolution of inquiries related to appointments, insurance, billing, and healthcare services. Opportunity for performance-based bonuses tied to quality, efficiency, and patient satisfaction metrics. This position reports to the Call Center Supervisor(s). Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: * Supportive work culture * Medical, Vision and Dental Coverage * Retirement Plans, Health Savings Account, and Flexible Spending Account * Instant pay is available for qualifying positions * Paid Time Off Accrual Bank * Opportunities for growth and advancement * Tuition assistance/reimbursement * Excellent pay differentials on qualifying positions * Flexible scheduling Job Description Essential Functions: * Answer inbound calls and respond to patient inquiries with professionalism and empathy. * Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems. * Verify insurance coverage and assist with billing questions. * Provide accurate information about healthcare services, policies, and procedures. * Document all interactions in compliance with HIPAA and organizational standards. * De-escalate complex issues for resolution. * Support outbound call campaigns (appointment reminders, follow-ups, patient satisfaction surveys). * Maintain performance metrics including call handling time, quality assurance, abandonment rates, and patient satisfaction scores. * Apply a systemic perspective to problem-solving, recognizing how call center operations impact patient care, compliance, and organizational efficiency. * All other duties as assigned. Additional Requirements Required: Education - High School Diploma/GED Equivalent Preferred: Work Experience - 1+ years Customer Service Experience; 1+ years Call Center Experience; 1+ years Medical Patient Accounts/Financial Services Experience Physical Requirements: Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Possible exposure to blood, bodily fluids, or tissues. Job Category Revenue Cycle Job Family Registration and Scheduling Shift Employee Type Regular 15 Corporate Services Division Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Come and work for Envoy Air, an American Airlines Group Company, at Sioux Falls Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $16.61/hr. Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Both full-time and part-time positions available. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. #EnvoyOversight

CORTRUST BANKThe mission of this bank is to profitably deliver high quality customer service that meets the financial needs of our community, its businesses, and its citizens. No line of financial services is beyond our charter. CorTrust Bank is seeking a Full Time Customer Service Representative in our Sioux Falls community! It's more than just a job! When you join one of the region's leading community banks, you can expect a family atmosphere committed to building outstanding teams. We believe in the overall well-being of our employees and work hard to provide the best opportunities for growth. We're proud to offer a competitive compensation package that includes perks like a 401k with employer match, Employee Stock Ownership Plan, insurance coverage options, paid time off, service awards, community service opportunities, an Employee Assistance Program, and a stable work environment. Summary: The Customer Service Representative directly supports our customers and front-line operations by engaging with customers, processing teller transactions, and performing administrative duties. Key areas of responsibility: Customer service: Communicate professionally and courteously with internal and external clients and adhere to phone etiquette policies. Respond to general inquiries and utilize knowledge of bank areas to properly direct calls and inquiries. Ask questions to recognize client needs, recommend products and services, and make referrals to our business partners when possible. Teller transactions & cash handling: Accurately complete general teller transactions such as cash and check deposits, check cashing, credit payments, savings bonds, domestic wire transfers, withdrawals, and more. Open new personal deposit accounts, using your knowledge of Bank products and services to help customers choose the best account to fit their needs. Demonstrate accurate cash handling and reporting, including balancing drawers and ATMs, filing Currency Transaction Reports (CTRs), and monitoring cash levels. Administrative & compliance: Adhere to all CorTrust policies and handbooks, complete required security and regulatory training, and maintain customer privacy and confidentiality. Understand requirements for customer identification procedures to accurately process name changes, manage customer debit cards, add signers, and perform additional customer maintenance functions. Process reports, run proof work, and complete general ledger maintenance and reconciliation. Other duties as assigned. Key competencies: The ideal candidate for Customer Service Representative possesses a combination of education and experience to be able to perform the primary duties of this position with little supervision, managing multiple projects simultaneously. They adapt easily to system, process, product, and service changes, and are able to reason, problem solve and think critically. They must demonstrate a high level of integrity, personal diplomacy, and respect. Knowledge of Federal banking regulations and industry workflow is a plus but isn't required. Must be able and willing to abide by all Bank policies, procedures, and Federal banking regulations. CorTrust is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

**What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Provide problem resolution for order issues in a timely manner **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in Customer Service preferred + Prior computer experience using Microsoft Office systems required + Team-oriented mindset + Demonstrate a passion for healthcare + Strong organizational skills and attention to detail **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance, including usage of SOP's and written instructions. + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Demonstrate excellent communication skills + Must be able to multitask in a fast-paced environment + Must maintain a distraction free workspace. **Anticipated hourly range:** $15.70 per hour to $22.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/16/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Job DescriptionDescription: Pay $16-$18 Responsibilities The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture's customers. Necessary tasks include: Answering phones to either direct callers to the proper department or to answer any questions they may have. Finalizing orders, taking payments, and scheduling deliveries and pickups. Processing returns and processing initial paperwork for warranty claims. Making changes and cancellations to orders when appropriate. Updating customers on changes to their order status. Processing finance applications. The Customer Service Representative serves as a support for showroom Sales Consultants. As such, they assist with questions and processing orders as needed. Processes sales for accessories and other small purchases. Occasionally, the Customer Service Representative works the sales floor following HOM Furniture's proven sales methods. Other duties as assigned. Benefits HOM Furniture offers its full-time employees a competitive benefits package. Paid Time Off- 20 Days in 1st year for full-time employees Medical and/or Dental Coverage 401(k) Employee Contribution Plan 401(k) Employer Matching Employee discount Career advancement opportunities and training Pay on Demand - options for receiving earned wages Requirements: Education: Must be working towards or have a high school diploma or GED. Experience: Six months of customer service experience preferred. Physical Demands: Low physical demands required. The employee is regularly required to sit for sustained periods of time and occasionally lift up to 25 pounds. Other: Must be able to communicate effectively both verbally and in writing. *Reasonable accommodation will be made for those who require it. HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.