Call center agent jobs in South San Francisco, CA - 1,386 jobs

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! At Apple, we work every day to create products that enrich people's lives. And on the Environment, Policy and Social Initiatives (EPSI) team, we help amplify our company's products and Values. We are looking for a motivated External Engagement Specialist to support the execution of EPSI programs, projects, and initiatives. This role will be vital in amplifying Apple's story and social impact globally. You will have strong written and verbal communication skills, project management skills, and the ability to think creatively, strategically, and critically to identify opportunities that help elevate Apple's Values to internal and external audiences. In this role, you will support the development of external visibility and communications strategies for all EPSI values including Environment, Education, Accessibility, Equity, and Community Investment. You will also manage, support, and execute various overlapping projects through the following: strategy development, material development (e.g. briefings, speeches, talking points, etc), event processes and execution, executive visibility and principal advance responsibilities, campaigns, cross-functional initiatives, and special projects. You will also coordinate with a range of internal and external stakeholders across various projects to drive results. You should be self-motivated, an amazing team player, detail-oriented, intellectually curious, flexible, and adaptable. Join Apple, and help us leave the world better than we found it! * Support the development of external engagement and communications strategies for EPSI to speak to a range of audiences including: customers, employees, media / influencers, and other priority audiences - Develop strategies and materials including talking points, executive briefings, multi-stakeholder briefings, presentations, memos, impact reports, and other materials for a range of projects and initiatives - Manage the processes, coordination, and development of materials related to internal and external events, domestic and international trips, and special projects - Support the execution of the executive visibility strategy for EPSI leadership - analyzing stakeholder needs and coordinating with key decision makers on potential positioning opportunities - Coordinate with global colleagues in Public Relations, Marketing Communications, Internal Communications, Government Affairs, Retail, Services, Inclusion u0026 Diversity, Sales, Product Marketing, and other relevant teams across the business to drive outcomes on projects that reflect EPSI priorities - Work closely with the offices of the vice president of EPSI, senior director of EPSI External Engagement, senior director of Accessibility and Education, and the project management team to develop and support processes that help drive the success of the team Experience developing and managing processes and execution for short- and long-term projects Excellent written, oral, and editing skills Detail oriented with strong organizational skills with the ability to support the development of multiple projects and thrive in a dynamic environment Effective collaborator capable of working across teams and geographies Ability to quickly analyze information and pivot as necessary Ability to balance multiple projects in a fast-paced environment under short timelines Self-starter who can demonstrate creative and critical thinking abilities and problem-solving skills Willingness to travel 10-20% as needed 7+ years of relevant experience in communications, public affairs, public relations, or related area Bachelor's degree or equivalent experience

Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. We are looking for a Customer Service Representative to join our Rexel USA team in Santa Clara, CA! Customer Service Representative I, II, or Senior level: Employee's level and pay will be dependent on their level of experience, knowledge, and capabilities. Summary: The Customer Service Representative is responsible for providing exceptional service for customers through facilitating orders and resolving issues, in a manner that continues the strong customer experience focus. The Customer Service Representative will add value, remove complexity in the process and ultimately free up time, enabling our sales team to develop and grow accounts. Will also have responsibility for jointly managing our most critical key customers. What You'll Do: * Assigned a specific group of accounts that have sales targets and responsibilities * Establish, develop, and maintain excellent working relationships with customers, suppliers, and co-workers * Project a positive, professional image of the company in all communications with customers, vendors, co-workers, and suppliers * Perform duties in a professional manner by promptly providing accurate and thorough pricing quotations, product information, and order information * Take ownership of customer's requests, inquiries, and concerns promptly; follow through to customer's satisfaction * Act as main point of contact between customer and internal departments to ensure customer satisfaction * Respond to all customer requests within same business day * Process order entry information within same business day * Ask customers pertinent questions to define expectations regarding delivery dates and price * Suggest alternative products when a customer requested product is not available * Take an active role in selecting, sourcing products, and providing solutions to assigned customers * Report lost sales * Write credits in a timely manner * Analyze system generated reports to proactively track, expedite, and communicate to customers any changes in order promise dates * Stay current with industry trends, products, and services; actively participate in vendor programs and courses * Inform customers of industry events, product updates, and promotions * Achieve overall gross margin levels established by management; profitably grow market share * Establish proficiency in current business system and related applications * Take lead role in vendor pricing negotiation and special pricing agreement management for assigned accounts * Provide collection assistance for assigned accounts as required to support credit department * Coordinate with Account Manager on strategy and relationship building for assigned accounts * Acquire knowledge of the company's organization, structure, product lines, and policies and procedures * Assist counter sales, as needed * Other duties as assigned Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. Qualifications What You'll Need * 2+ years of relevant experience * High School or GED - Required Knowledge, Skills & Abilities * Excellent customer service and interpersonal skills * Ability to effectively communicate orally and in writing with customers, suppliers, and employees * Working knowledge of Microsoft Office * Ability to navigate and utilize online resources related to essential job duties and responsibilities * Knowledge of basic algebra, percentages, addition, subtraction, multiplication * Must be a self-starter with the ability to work independently and with little supervision * Must demonstrate good time management skills * Must possess strong planning, organizational and execution skills * Must have the ability to set goals and meet deadlines * Must possess excellent customer service skills * Must demonstrate ownership of assigned responsibilities and ability to get the job done in a timely manner * Must possess strong knowledge of electrical products Additional Information Physical Demands: * Sit: Must be able to remain in a stationary position - Frequently - 21% to 50% * Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50% * Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51% * Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20% * Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20% * Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51% Weight and Force Demands: * Up to 10 pounds - Frequently - 21% to 50% * Up to 25 pounds - Frequently - 21% to 50% * Up to 50 pounds - Occasionally - up to 20% Working Environment: * Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20% * Exposed to electrical hazards; risk of electrical shock - Occasionally - up to 20% * Handles or works with potentially dangerous equipment - Occasionally - up to 20% * Travels to offsite locations - Occasionally - up to 20% Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law. For the state of California only, the pay is $26.00 to $33.00, depending upon qualifications, experience, and other considerations permitted by law. Our Benefits Include: * Medical, Dental, and Vision Insurance * Life Insurance * Short-Term and Long-Term Disability Insurance * 401K with Employer Match * Paid vacation and sick time * Paid company holidays plus flexible personal days per year * Tuition Reimbursement * Health & Wellness Programs * Flexible Spending Accounts * HSA Accounts * Commuter Transit Benefits * Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. * Employee Discount Programs * Professional Training & Development Programs * Career Advancement Opportunities - We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Pacific Aviation is hiring bilingual Airline Customer Service Agents fluent in Vietnamese and English to join our part-time team at San Francisco International Airport (SFO). If you're passionate about helping others, thrive in international environments, and are ready to support airline operations with professionalism and warmth, we'd love to meet you. With over 25 years of experience supporting the world's leading airlines, Pacific Aviation is proud to offer a supportive, diverse, and growth-focused work environment. What You'll Do Assist passengers at check-in, boarding gates, and arrival areas Provide bilingual assistance to Vietnamese-speaking travelers (Mandarin is a plus) Respond to inquiries and resolve passenger issues calmly and professionally Collaborate with airline staff and team members to support safe and efficient flight operations Verify documents and boarding information with care and accuracy Maintain clear communication with passengers, coworkers, and supervisors Deliver excellent service in a fast-paced international terminal Requirements What You Bring Fluent in Vietnamese and English (required); Mandarin proficiency is a plus Strong verbal communication and active listening skills Positive, team-oriented attitude with a professional demeanor Ability to stay calm under pressure and solve problems independently Computer literacy and accurate data entry Physical stamina to stand and walk for extended periods Must attend 5 days of computer training Legally authorized to work in the United States Must pass a background check and drug test Schedule Must be available 4 days per week, including weekends and holidays Shifts may vary (early mornings, afternoons, evenings, nights) Benefits Hourly Rate: $23.15 per hour Fully Paid Medical, Dental, and Vision Insurance - for you and your dependents 401(k) with company match Paid Time Off (PTO) Paid Training Uniform Provided Discounted BART Clipper card or employee parking permit Referral Bonus Cell Phone Plan Reimbursement

American Airlines is seeking Full Time Customer Service Agent at the San Francisco International Airport. The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement. If you are a member of CWA-IBT union workgroup, you must submit a transfer request and not apply to this job posting. Please go to *********************** and submit a transfer request. This job will continue to be posted until at least 10-24-24. If interested please apply prior to this date. Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $21.46 per hour. What you'll do These are the essential functions of the job This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations. Issue, reissue and refund passenger tickets Book, ticket and confirm flight reservations Rebook passengers on oversold flights and during irregular operations Perform passenger check-in and passenger seat assignment (except curbside), rectify oversold seat assignments, and issue upgrades Issue vouchers and/or coordinate with contractors for passenger hotel accommodations, meals and transportation; coordinate refuel and refresh Perform passenger boarding, including ticket lift and/or boarding pass lift/verification Operate gate reader/scanner and associated duties to include pre-boarding, monitoring/checking carryon baggage and exit row criteria Operate jetways/bridges for purposes of boarding and deplaning passengers Make boarding and departure gate announcements Deliver domestic/international flight documents Perform passenger service flight close-out procedures Accept, check and tag passengers' baggage at resolution centers, full-service ticket counters, and first class ticket counters Maintain timeline of flight boarding process Perform customer service on the job training Process and complete credit card baggage transactions at kiosks in the ticket counter area and activation stations Assist passengers with self-service kiosk check-in and kiosk baggage processing at ticket counters Queue lines at ticket counter kiosks and ticket counters Clear/verify international documents at kiosk in the ticket counter area and activation stations Accept and activate passengers' self-tagged bags at activation stations Assist customers needing special assistance or in-station; assist boarding, deplaning and transporting non-ambulatory passengers, special assist passengers, and/or unaccompanied minors Perform customer service work associated with handling regional flights and contractor/ground handling agreements or contracts Have regular and predictable attendance on site, including satisfying any mandatory overtime requirements. Respond and assist during security and/or emergency situations Provide connecting passengers with gate information Provide quality customer service in a professional manner and in accordance with American's guidelines. Adhere to company policies, procedures, and performance standards. Complete job-relevant trainings Adhere to government regulations (e.g. DOT, FAA, TSA) Use multiple internal resources/systems including during customer interactions Wear uniforms as required by company policy * Reasonable accommodations may be made for qualifying individuals with disabilities. Depending on your airport size, you may also do the following: Perform Passenger Operation Control functions including air to ground communication as well as Tower functions Assist international passengers through customs/immigration, including baggage recheck Deliver boarding passes, international flight documents and customs/immigration forms All you'll need for success Minimum Qualifications- Education & Prior Job Experience High school diploma or GED or international equivalent Bilingual language skills required in some locations Applicable valid driver's license as required by local authorities Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements Must be authorized to work in the U.S. Preferred Qualifications- Education & Prior Job Experience Working knowledge of Sabre or any other Passenger Service System Previous face to face Customer Service experience Working in a fast pace environment What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American. *Travel to the interview and any subsequent relocation expenses are the responsibilty of the candidate.

As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee. Responsibilities: Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person. Must be able to announce both incoming and outbound flights. Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures. Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts. Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors. Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information. Able to stand and work in one location for up to four hours at a time. You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport. Work independently without direct supervision. Requirements: Must be at least 18 years of age Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail. Ability to read, speak, and understand the English language. Ability to stand for long periods of time Must possess good communication skills and a friendly, outgoing personality in person and via telephone. Possess entry-level computer skills Occasionally lift bags or items weighing between 50 and 70 pounds Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law Must be able to work nights, weekends, and holidays

Customer Engagement Specialist San Francisco, CA About You You love to tackle problems and build solutions. When intrigued by an idea, you focus your energy and dedicate your mind to learn everything you can about it, quickly! Then, you figure out how to apply what you've learned to the issue at hand and propel it forward. Facing big challenges head on inspires you. You chart the process and you own the outcome. You love helping people. You enjoy sharing knowledge and get energized by smart people navigating complicated problems together. Reaching milestones motivates you. You believe quick iteration and immediate customer feedback are keys to developing disruptive software. You're an early riser. And, you're ready for your next adventure. About Us We are on a simple, yet daring mission: revolutionize the modern procurement software industry, and, dare we say… make it delightful. Delightful procurement. Founded in 2022, Levelpath is a mobile-first platform that's powered by AI. We believe in software that's thoughtfully engineered to solve problems and drive progress. The opportunity is huge, as the procurement market today is $11.5 billion and it's growing quickly. Our founding team has a track record of building successful companies, and we're backed by visionary Silicon Valley venture capital firms. We're focused on delivering delightful user experiences to all stakeholders. Our vision is to future-proof our customers' procurement function, and make enterprises of any size faster, safer, and more transparent. Pathfinders Wanted - Join Us! We're looking for a Customer Engagement Specialist to join our team. Reporting into Product, you will not only get a front row seat to what it takes to scale a successful product from the early days, but you will play a critical role in developing strong relationships with our customers and users, and advocating on their behalf to continuously improve our platform. We are building a world class support team - obsessed with helping our customers, and focused on getting them back on the right path when challenges arise. This is a rewarding opportunity to drive meaningful impact and build from the ground up alongside a leadership team passionate about making a difference in the procurement world. This position is located in downtown San Francisco, in-office, conveniently adjacent to public transit. While a startup, we offer most standard benefits you'd expect from a mature organization - even transportation and 401k! You'll be a part of a spirited international team, in an agile environment with short decision paths and quick delivery. You may leverage any devices and tools that allow you to do your best work. What You Will Do Drive impact by focusing on customer experience. Examples of day-to-day activities include answering support tickets, providing users guidance when they are stuck, generating product documentation, reporting bugs to product & engineering, and numerous other related jobs. Be the first touch point for users encountering difficulties with the product and a reliable resource to resolve their questions and issues Learn the intricacies of a cutting edge enterprise product and be a Levelpath product expert for our customer base to drive product adoption and satisfaction Interact directly with Product and Engineering teams to identify areas where we can better serve our customer base Build best practice guides and playbooks to ensure our customers and their users are set up for success Act as a trusted advisor & support customer health by understanding their users' friction points when using Levelpath You will have a seat at the table and partner with our executive team - helping to build, optimize, and scale our processes, assets, & systems (Zendesk & Salesforce) What you Bring to the Table Empathy, patience, and a sense of urgency when supporting customers 4+ years of experience in a customer-facing/customer-management role B2B SaaS experience in a fast-paced environment BA or BS Demonstrated experience problem-solving with attention to detail Stellar organizational skills and experience improving processes Strong written and verbal communication skills Adaptability and ability to flourish in a fast-paced environment Comfort in managing multiple workstreams Ability to communicate with stakeholders across product and engineering Effective collaboration and self-starter mindset Availability for some travel - when the time comes to visit your customers! Benefits 100% Medical, dental, and vision insurance Flexible PTO, Parental Leave, Sick Leave Competitive compensation and equity package 401k Commuter benefits In-office snacks and Friday team lunches Team-driven happy hours and celebrations The estimated annual cash salary for this role is $62,000- $120,000. Levelpath is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in our workplace. #LI-EW1

Job DescriptionWho are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary The Customer Success team is our customer's trusted partner and advocate, with the goal of driving our customer's success and establishing loyal relationships with Smarsh. Customer Success provides business-level relationship management to drive maximum lifetime value for Smarsh. We are looking for a motivated, entry-level Customer Success Representative who can be actively involved in building relationships, promoting product adoption, addressing issues, and identifying on-going promotion of the value of Smarsh solutions. This includes but is not limited to: renewal management, escalating client needs internally, tracking follow up for client inbound questions, resolving invoice questions or changes, and processing downgrades, cancellations, and export requests.How will you contribute? Respond to inbound customer calls in a prompt manner Resolve service problems by clarifying the customer's complaint, determining the cause of the problem, and explaining the best solution to solve the problem Analyze customer contract, invoices, or billing related issues to identify necessary action to address client need Track activity in Salesforce and accurately logs outcomes of customer discussions Process customer account or billing adjustments Consistently meet or exceed time to resolution targets Partner with other internal teams to ensure client's needs and resolution with escalated issues are being met. What will you bring? 1+ years' experience with customer service, customer success, or inside sales preferably for the financial industry or similar highly regulated industry Self-motivation with a proven ability to perform well under pressure to meet goals and deadlines Excellent communication, listening, influencing, and training skills High-reaching, tenacious and results driven Validated ability to work both independently and in a group environment Excellent organization, documentation, and time management skills Experience using Salesforce or equivalent CRM solution is a plus The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting. Any applicable bonus programs will be discussed during the recruiting process. The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. Local cost of living assessments are done for each new hire at the time of offer.About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity Join our “DevOps for Content” revolution as we partner with global brands and agencies to transform their end-to-end creative workflows - from ideation to activation - to deliver AI-powered content services with speed, scale, and governance. We are inventing new applications and solutions to unlock the GenAI-powered Content Supply Chain. As the Head of Customer Engagement, you'll build and inspire a team of highly skilled AI Engagement Managers who lead our enterprise customers as hands-on AI strategists, product managers, and executive customer leaders, inventing new products and driving fast time to measurable value. You will also lead and scale a team of Program Managers who orchestrate across Adobe and our partners to ensure the successful launch of 0à1 product & innovation opportunities and our most complex, transformational engagements. This role requires strong leadership and strategy consulting skills, an understanding of AI solutions (first-party and third-party models), and exceptional customer-centricity to drive rapid adoption and value realization for our most strategic customers. You'll serve as the ultimate customer advocate, originating net-new products while also driving rapid feedback loops with Product. If you're energized by scaling teams, innovating rapidly, and translating AI research into real-world value, this is your stage! What You'll Do Create the Future: Recruit, coach, and empower a team of high-performing AI Engagement and Program Managers; define success metrics, playbooks, and new operating models. Customer-Centricity Leadership: Lead the team to drive enterprise-scale creative and content transformations using Adobe solutions and third-party models as a catalyst for organizational change. Act as an executive sponsor for key accounts, ensuring alignment across DX/DME, Product, Engineering, Customer Success, and Enablement. Product Leadership: Function as a continuous product innovation engine-originating and launching 0à1 product opportunities while also feeding repeatable customer solutions and use cases straight into the product roadmap to accelerate growth. Develop repeatable and scalable digital and AI transformation strategies using Adobe's AI technologies/first-party models and third-party models to solve complex business challenges for enterprise customers. Value Realization and Adoption: Establish proven approaches to measure and articulate value across the customer base. Surface insights on areas of differentiated value and opportunities to implement faster. Scale successful adoption strategies and tactics and address challenges holding us back from more success. Stay ahead of AI Trends: Stay current on advancements in generative AI, creative tooling, and performance marketing to continuously evolve team capabilities and offerings. Ensure Operational and Delivery Excellence: Embed governance, quality, and performance metrics into every engagement, driving continuous team improvement against critical metrics. Champion cross-functional collaboration by dismantling silos and encouraging a culture of shared ownership and alignment across teams. Cultivate Culture: Foster a high-performance, product management and customer-obsessed culture by mentoring your team with positivity, accountability, and growth paths. Evangelize & Scale: Share standard methodologies, lead internal workshops, and catalyze generative AI adoption across Adobe's pre-sales, post-sales, and customer success teams. What You Bring Seasoned Customer & Product Leader: 15+ years in customer-facing roles within management consulting and product management. 10+ years in team leadership roles. Experience with martech software vendors is preferred. Customer-Centricity: Always prioritizing the customer and their needs and expectations first in everything you do. You are outstanding at crafting and encouraging a culture of customer-centricity among your team and your extended ecosystem. GenAI & Platform Expertise: Understanding and experience with Adobe Firefly, Adobe Experience Cloud, Adobe Creative Cloud, GenStudio for Performance Marketing, Custom Models, third-party AI models, and Cloud platform technologies. Practitioner Experience: Adept at translating customers' business requirements into solutions and effectively positioning solution value. Proven ability to understand customer goals and align them with high-impact features and capabilities of Adobe solutions. Executive Presence: Outstanding communicator who simplifies complex AI concepts for C-suite customers and influences strategic decisions. Talent Builder: Skilled in recruiting diverse engagement and program managers; passionate about mentorship, career growth, and encouraging cross-team collaboration. Owning the Outcome: Ability to assess delivery execution performance and continuously improve impact. Constantly seeking better, faster, and more innovative ways to solve problems using GenAI technology. Proven track record of breaking down organizational silos to ensure the best customer outcome is a must. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $205,600 -- $410,300 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In California, the pay range for this position is $283,400 - $410,300 In New York, the pay range for this position is $283,400 - $410,300 In Illinois, the pay range for this position is $245,600 - $355,700 In Washington, the pay range for this position is $254,500 - $368,500 At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Colorado: Application Window Notice If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.

at P&D Appliance Commercial Parts and Service PLEASE NOTE: This is a FULL TIME IN PERSON position in our wonderful office located at 360 Littlefield Ave, South San Francisco, CA. Hours are Mon-Fri 7:30AM-4PM. Pay rate is up to $25.00/hour, and flexible if you are the right person with the right skills and experience! Do you crave a workplace that's both fun and fast-paced? Are you a pro at providing top-notch customer service, yet know when it's time to buckle down? If this sounds like your ideal work environment, we want to hear from you! We're currently on the lookout for a positive and communicative individual to join us as a Customer Care Specialist in South San Francisco, CA. Your main responsibilities will include telephone and online customer service, dispatching service technicians, estimating service, and handling service orders within Third Party systems. Benefits of Employment: Great culture…we love to have fun! Competitive salary Great benefit package including paid vacation and holidays! 401k with company match. Key Responsibilities: Establish courteous and professional relationships with customers, vendors, manufacturers, and co-workers. Assist in dispatching calls for optimal service and operational efficiencies. Answer phones, handle service calls, and manage invoicing. Maintain excellent customer communication. Adhere to manufacturer authorization procedures before dispatching work. Qualifications: 1-2 years of Customer Service experience. Knowledge of dispatch systems or logistics. Demonstrated ability to work well in a team. Strong organizational and multitasking skills. Fast and accurate data entry. Proficiency in Microsoft Office 365 products. Attention to detail with a focus on quality. Completion of a satisfactory background check and drug screen is required. Valid Driver's license and driving record that aligns with our safety standards. Must be at least 18 yrs of age If you're ready to be part of a team that keeps our customers up and running, apply today! Learn more at ********************* All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. P&D Appliance is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. P&D Appliance is a division of Unlimited Service Group “All Unique, All United.”

. To provide excellent customer service to both external and internal clients, answer high volume of calls, schedule medical, dental, and behavioral health appointments, provide support to clinic, direct phone inquiries to appropriate departments, and provide program information to all callers. Key Responsibilities Incoming calls: Answers a high volume of calls and schedules appointments for all patients with a high degree of accuracy. Knowledgeable of primary medical care, behavioral, and dental services to provide accurate information to all callers. Maintains average call time and call volume as indicated in call center guidelines. Monitors incoming calls, and works with Call Center Manager to minimize abandoned call rates. Knowledgeable about insurances and funding programs, such as MediCal, MediCare, Healthy San Francisco, Family PACT, and commercial insurances. Communicates sliding fee scale policies to patients appropriately. Communicates clearly on the phone and accurately documents and assigns messages and faxes. Confirms and updates contact information for all patients at every contact. Outgoing calls: Makes follow-up calls for any messages left. Completes robust confirmation calls for all next day appointments. Robust confirmation calls include confirming reason for visit, necessity of visit, appointment time, appointment provider, verification of insurance, notification of any co-pays, deductibles, share of costs, or payments due, and any paperwork that may be needed to be completed. Assist with scheduling changes by contacting patients to reschedule appointments. Documentation Responsibilities : Accurately documents and routinely updates required patient information in electronic health record system. Documents billing notes and general medical appointment reminders in the appointment screen, as well as in the patient information screens. Collects and verifies contact information at every call. Enters patient insurance information for patients, and verifies eligibility with patient. Documents appointment visit status, including rescheduled, cancelled, confirmed, left voice message, or any other status appropriately. Customer Service: All communications, both internal and external, must be delivered with excellent customer service. Must be courteous and professional for all patient interactions. Must talk to patients and clients in a caring and non-judgmental manner. Must be able to deliver care in a culturally and linguistic sensitive manner. Must ensure to use patient's preferred name and pronouns. Must adhere to scripted phrases, welcoming patients and thanking them for their phone calls. Listens and documents patient complaints, and routs calls to appropriate staff for swift resolution. And, other duties as assigned. Education and Knowledge, Skills and Abilities Required Qualifications: Prior experience in front desk reception, administrative and/or customer service Exhibits a professional demeanor, and can discreetly handle sensitive and confidential information and ability to work under pressure Strong organizational, interpersonal, listening, speaking and written communication skills Ability to assist callers in an approachable and welcoming manner Ability to work effectively with all levels and types of employees, management, clients and guests Ability to work cooperatively and effectively as part of a team Ability to multi-task and work well independently and under pressure in a fast-paced environment; detail-oriented Strong proficiency with Microsoft Office applications(Excel, Outlook and Word), specifically Word Outlook and internet applications Experience working with staff and volunteers Working knowledge of computerized medical scheduling and billing systems Knowledge of HIPAA regulations Excellent attention to detail, ability to work independently and strong organizational skills Commitment to working with diverse communities, including communities of color, homelessness, and users of illegal substances, HIV/AIDS patients and persons with mental health concerns High School Diploma or GED equivalent Desired Qualifications: 2 years experience working in a medical setting (or call center), preferably in a community clinic with medical experience Familiarity with other community agencies in the Bay Area to make appropriate referrals Understanding of harm reduction philosophy and ability to provide non-judgmental, client-centered services Bilingual language capacity (Spanish/English) We will consider for employment qualified applicants with arrest and conviction records. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

Overview Airline Customer Service Agent - San Francisco, CA On-site Operations SFO Part-time San Francisco, California, United StatesHourly Pay $23.15Your Gateway to an Exciting Career in Aviation Are you ready to embark on a career that's as dynamic and diverse as the skies? Whether you're rejoining the workforce, working towards a degree, or looking to explore an exhilarating part-time opportunity, this is your runway to success! At Pacific Aviation, we're looking for passionate, bilingual (English/Japanese) individuals to join our team as Airline Customer Service Agents at San Francisco International Airport (SFO). If you thrive in fast-paced, international environments and have a heart for delivering exceptional service, we want to hear from you! Click here to apply Responsibilities What Makes This Opportunity Unique? 1. Dynamic Work Environment: Be part of a high-performing team managing the entire passenger experience, from ticketing to boarding. Each day brings new challenges and exciting interactions. 2. Flexible Scheduling: Work a minimum of four days per week, with 4-5 hour shifts each day. Additional shifts are available if you want to expand your hours. 3. Outstanding Benefits: Enjoy full-time-caliber benefits as a part-time employee, including fully paid medical insurance for you and your dependents, a 401(k) with company match, and more. 4. Career Advancement Opportunities: We invest in our employees' growth. Gain technical skills and unlock leadership opportunities within Pacific Aviation. 5. Vibrant Company Culture: Experience a workplace built on respect, trust, diversity, and transparency. Celebrate your achievements with our team through potlucks, happy hours, and personalized appreciation programs. 6. Comprehensive Support: Benefit from a discounted BART Clipper card or employee parking permit, paid training, and provided uniforms to ensure your success. Your Role As an Airline Customer Service Agent, you'll work directly with one of our international airline clients, with opportunities to expand your expertise to other airline operations over time. Your responsibilities will include: Assisting passengers during departures (from check-in to boarding) and arrivals (from deplaning to baggage claim). Handling passenger inquiries, resolving issues, and ensuring smooth operations within the terminal. Delivering exceptional service with professionalism and efficiency. Collaborating with team members to provide seamless ground handling services for flights carrying 200-300 passengers. Qualifications You're the perfect candidate if you: Spread Positivity: Your upbeat attitude lifts the spirits of passengers and colleagues alike. Embrace Variety: You enjoy engaging with people from all walks of life and finding solutions to dynamic challenges. Why Join Pacific Aviation? For over 25 years, Pacific Aviation has been the trusted partner of the world's leading airlines, delivering exceptional ground handling services at airports nationwide. Our team is our greatest asset, and we're committed to fostering a culture of respect, diversity, and growth. When you join us, you're not just starting a job-you're joining a family that values your contributions and supports your aspirations. Ready for Takeoff? If you're ready to start an exciting journey with Pacific Aviation, apply today! Let's make every passenger's journey smooth and memorable together. Requirements Bilingual proficiency in English and Japanese (spoken and written). Strong communication skills, including active listening. Customer service experience (preferred but not required). Computer literacy with attention to detail and quick, accurate data entry. Calmness and problem-solving skills in high-pressure situations. Flexibility to work varying shifts, including early mornings, afternoons, evenings, nights, weekends, and holidays. Physical stamina to stand for extended periods. Legal authorization to work in the U.S. Ability to pass a background check and drug test. Benefits Fully paid medical, dental, and vision insurance for you and your dependents. 401(k) retirement plan with company match. Generous Paid Time Off (PTO). Uniforms provided. Discounted parking or a BART Clipper card. Paid training to set you up for success. Referral bonus and cell phone plan reimbursement.

Requirements Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered. Must have some computer knowledge. Must be able to work with internal office personnel, sales & development representatives, records center personnel, and management. Ability to work with external customers, potential customers, vendors, and suppliers. Able to retain knowledge of services lines, prices, and delivery times. Ability to multi-task, prioritize and manage time effectively. Flexible, spontaneous, and able to deal with the unexpected. Work Environment: Must be able to tolerate heat in the summer and cold in the winter. Physical Demands: While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit, climb/balance, stoop, kneel, or crouch. Must be able to reach, handle, carry, and lift between 10 lbs. and up to 50 lbs. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material. Education and Eligibility Requirements: One (1) years' experience. Knowledge and ability-English and grammar. Pleasant telephone voice/manner. Ability to operate simple office equipment sufficiently to perform the job. Typing skills (preferably 45-55 wpm) with 95 - 100% accuracy. Must have proven customer support experience. Must know 10-key by touch. Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the applicant for this job. Activities, duties, and responsibilities may change at any time with or without notice.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Call Center Representative I ONSITE IN SAN FRANCISCO, CALIFORNIA - Must be able to work onsite! $21.93/HR Start / First day training February 23 2026 Great Benefits & Weekend's Off 5 Weeks PAID TRAINING Summary: As a Call Center Representative, you will be supporting our client's customers as a first point of contact and resolving questions concerning their accounts. We will rely on you to actively listen to our clients' customers, by utilizing your customer service experience, passion, and creativity to meet their needs and deliver a world-class experience across every interaction you have with them. In this role, you will not only be there to help customers with their account issues, via telephone, email and/or website inquiries from our valued customers but also provide them with exceptional service. What you will be doing: * Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and resources available through people, customer records, and knowledge management systems. * Identify customer needs to ensure the customer is provided complete and accurate information. * Process required transactions via mainframe or web-based applications. * Submit research requests in a concise yet accurate manner. * Maintaining a thorough knowledge of the company and client programs, policies, and technology. * Communicate effectively in a warm and empathetic manner. * Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals. * Maintaining a thorough knowledge of the company and client programs, policies, and technology. * Providing support to other positions/operations in cases of heavy workloads or absences. What you get: * Full Time Employment * Hourly rate of $21.93 starting on day one. * Spanish/ English Bilingual incentive after training $22.95 * Weekend's OFF! * Work hours are FT (Mon-Friday) 9:00AM-6:00pm * Paid Training- Training schedule is Monday through Friday for five weeks, from 9am to 530pm. * Career Growth Opportunities * Full Benefit Options * Great Work Environment People who succeed in this role have: * The ability to convey complex information in clear and concise terms to ensure customer understanding. * Strong work ethic. * Effective and accurate written and verbal communication skills. * Effective problem-solving skills. * Customer Service Experience * Can navigate multiple applications and research solutions with ease * Love helping people and guiding them to the best solution for their issue * Are excited by innovative technology * Provide calm conflict resolution and problem resolution for frustrated customers * Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers. * Can commit to 100% attendance for three to five weeks of paid training. Requirements * Must be at least 18 years of age or older. * Must have a High School Diploma, or equivalent. * Must be able to successfully pass a criminal background check. * Must pass a Customer Service Skills assessment Join a rapidly growing organization that can support your career goals Apply Today! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $21.93. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.

Join Sony Honda Mobility of America Inc. Sony Honda Mobility of America Inc. is a proud subsidiary of Sony Honda Mobility Inc., a 50/50 joint venture between Sony and Honda, headquartered in Tokyo, Japan. Our American headquarters in Culver City, California, established in March 2023, is at the forefront of bringing the innovative electric vehicle, AFEELA, to the US market. AFEELA embodies the essence of "FEEL," creating an interactive relationship where people and mobility connect through advanced sensing and network technologies. At Sony Honda Mobility of America, we are dedicated to moving people through innovative solutions inspired by diversity. Join us in shaping the future of mobility with creativity, technology, and a commitment to excellence. Apply now to make a difference! Position Summary Sony Honda Mobility of America (SHMA) is building a high-performing EV Sales and Customer Engagement team to deliver a premium, end-to-end ownership journey for AFEELA. This posting is specifically for a Part-Time Customer Engagement and Sales role that will provide critical on-site coverage for both our Fremont, CA location and the AFEELA Studio at Valley Fair Mall in the San Jose area. Availability to work at both locations is a firm requirement for this role. This is a customer-facing, part-time role supporting the full sales and engagement lifecycle. You will lead demos and test drives, support pipeline activity, assist in closing opportunities, and deliver a premium brand experience in the studio and at events. You will also travel to other SHMA sites and events across California as needed. This role is ideal for a polished, customer-obsessed professional with a luxury mindset and a passion for EV innovation who desires part-time flexibility while staying deeply connected to premium retail and mobility technology. Job Responsibilities Engage prospects, qualify customer needs, conduct tailored product presentations, and support test drives that showcase AFEELA design, technology, and performance. Support the full sales lifecycle including lead follow-up, appointment coordination, proposal support, delivery preparation, and post-delivery engagement. Represent SHMA at the Fremont location, the AFEELA Studio at Valley Fair, and local brand activations with a premium hospitality-driven standard. Maintain accurate CRM records of activities, customer interactions, and follow-ups to support conversion and pipeline visibility. Develop strong product knowledge across vehicle features, charging, connected services, and ownership benefits. Strengthen customer loyalty through onboarding support, service coordination assistance, and invitations to owner and brand experiences. Collaborate with Marketing, Delivery, Service, and Product teams to ensure consistent handoffs and customer communication. Help maintain presentation-ready studio environments at both Fremont and Valley Fair locations. Share customer insights and feedback to improve sales programs, studio operations, and overall engagement strategy. Required Qualifications for Position 2 to 5 years of experience in premium automotive, luxury retail, or high-end technology sales or customer engagement. Demonstrated ability to support or execute a full sales process from qualification through delivery and follow-up. Exceptional communication and relationship-building skills with a consultative, customer-first approach. Proven availability and flexibility to provide coverage at both the Fremont, CA location and the AFEELA Studio at Valley Fair Mall in San Jose. Ability to work evenings, weekends, and holidays as business needs require. Willingness to travel to other SHMA sites and events across California as needed. Proficiency with CRM platforms and productivity tools including Microsoft Office and Google Workspace. Valid driver's license and clean driving record. Preferred Qualifications for Position EV sales or direct-to-consumer automotive experience with familiarity in charging and connected services. Background in luxury or premium brands with high-touch customer engagement. Multilingual skills such as Japanese, Spanish, Mandarin, or Hindi. Experience supporting studio operations, roadshows, experiential events, or VIP clienteling. Additional Details Work Arrangement: Primarily on-site in Fremont, CA, with frequent travel to other California locations listed above. Role Structure: We are considering full-time and part-time hires from the same candidate pool. Lead-track opportunities based on performance. Visa Sponsorship: Not available for this position. Confidentiality: Your application will be treated as strictly confidential. The anticipated pay for this position is $30-$37.50 per hour plus bonus potential. This range does not include other compensation components or benefits that an individual may be eligible for. The actual rate offered depends on factors such as qualifications, years of relevant experience, unique skills, education/certifications, and work location. Sony Honda Mobility of America is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy), gender, national origin, citizenship, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation. Disability Accommodation for Applicants Sony Honda Mobility of America provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at *************************************** Please indicate the position you are applying for. #LI-LS1

In 1959, Robert Underwood took over what was then a floundering, debt-ridden staffing company whose goal was to find the right candidates for its customers. Renaming it Amtec Engineering, Inc., Bob worked hard to pull the company out of the red and honor his predecessor's debts. With God's help and a lot of elbow grease, he succeeded, and the little company grew under the leadership of Bob and a new partner, Pete Van Dyken. At first located on Commonwealth Avenue in Fullerton, California, the company served mainly technical companies like Beckman, General Dynamics, Honeywell, and Rockwell. Without the invention of computers or fax machines, candidates hand-delivered or mailed in their resumes, which were coded and painstakingly filed so they could be retrieved for the right job. Many came in each week to pick up their checks, too, and were always greeted by name. Wanting more space, Amtec moved to Brea in 1978, and the advent of computers began making it much easier and faster to serve our candidates and customers. In 1983, Scott Kuethen joined the Amtec team as a recruiter. Young and full of new ideas, he constantly made suggestions for improvement, including bringing in new technology (the fax!) and ways to cut costs so the company could survive the latest economic downturn. Scott loved the win/win opportunity that recruiting afforded him; helping both a candidate and an employer in one fell swoop was almost as good as eating ice cream! When Pete decided to retire, Scott and a partner bought his share of the company. A few years later, when Bob wanted to semi-retire also, they bought him out, too. The wind of change blew through Amtec as computer technology rapidly evolved, enabling us to be even more efficient in tracking candidate resumes and employers' open positions. Since then, change has become the norm, as software, firmware, and hardware seem to constantly need updating. And some new partners have joined our vision. But the passion with which Amtec serves its clients and candidates is still what motivates us. Although we've improved our process and systems, our main goal is the same, to find the right candidates for our clients' positions. Yes, some things never change! Job Description DUTIES: -Triage incoming requests, utilizing technology, superior customer service and judgement. -Find creative ways to identify, assess and solve open-ended problems within a given high-level framework -Respond within a timely manner and working 1:1 in real time. -Strong communication skills, including writing skills and demonstrate command of English grammar and mechanics -Become an expert, have a strong ability to offer confident recommendations, and embody curiosity and resourcefulness -Actively participate, collaborate, and add value to weekly training and product meetings and quickly implement new practices -Identify tool and process efficiency gains with analytical perspective -Update and maintain customer profiles and account information Qualifications QUALIFICATIONS: -1-5 years of experience in tech, hospitality, concierge, executive assistants, or service industry desired -Detail-oriented, computer literate and tech savvy with proficiency in working with multiple desktop applications and ability to quickly learn in-house software -Ability to remain cool under pressure and effectively multi-task maintaining an exceptional level of quality -Ability to work in a high performance team environment -Comfortable working in a fast-paced, start-up environment -Previous tech experience a plus -Previous unconventional or web-based customer service experience a plus Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description: Join our team as a FULL TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities will include handling inbound and outbound calls, managing legal contracts, ensuring compliance, and providing exceptional customer service. Responsibilities: Customer Support Excellence: Serve as a liaison for customers, handling inquiries, resolving issues, and delivering top-notch service standards. Contract Closing Expertise: Manage legal contract finalization, ensuring accuracy and compliance with legal guidelines. Compliance Assurance: Ensure adherence to regulatory standards and company policies. Cross-Functional Collaboration: Collaborate with legal and compliance teams to escalate issues and obtain approvals. Industry Knowledge: Acquire comprehensive knowledge across various sectors to effectively address customer inquiries. Communication Mastery: Utilize excellent verbal and written communication skills to interact with customers. Problem-Solving: Analyze issues, troubleshoot problems, and provide efficient solutions. Product/Service Expertise: Stay updated on industry trends and company services to assist customers effectively. Adaptability/Flexibility: Adapt to different industry protocols and procedures seamlessly. Qualifications: Customer Service Experience: Minimum 1 year in a customer-facing role, preferably in a Call Center or Intake Department. Legal Intake Experience: Minimum 1 year in a Law Firm handling direct phone contact or intake coordination (PREFERRED) Versatility: Ability to multitask and thrive in a fast-paced environment. Communication Skills: Excellent verbal and written communication in English and Spanish. Adaptability: Quick learner with the capability to adapt to changing procedures and software. Problem-Solving Skills: Strong analytical and problem-solving abilities. Residency: Must reside in the United States. Why Join Us: Diverse Exposure: Engage with customers from various industries, broadening your skillset. Career Development: Ongoing training and growth opportunities. Team Environment: Collaborative workspace fostering innovation and mutual support. Compensation and Benefits: Wages: Starting at $12/hr base, with performance-based incentives and bonuses. Training: $11/hr during the 2-week training period. Shift Differentials: Additional pay for evening, night, and weekend shifts. Contract Signing Bonus: $2.50 bonus per successfully signed contract, with monthly payouts. Billable Capacity Bonus: Earn up to an additional $2.00/hr based on performance metrics. Additional Incentives: Including customer satisfaction and attendance bonuses. Earning Potential: Top-performing agents can earn between $35,000 and $47,000 annually. Begin your journey with us, delivering exceptional customer service across diverse industries while advancing your career in a dynamic and supportive environment. This is a contract position with potential for advancement. Apply now to join our team!

Job Description Schicker Luxury Bath provides home owners with custom bath remodeling solutions. We are looking for a Call Center/Showroom representative to join our team in our office in Concord, CA You never have a second chance to make a first impression. As a Showroom Representative, you are the first impression of Schicker Luxury Bath for our customers. Do you have a smile you can hear on the phone? Do you enjoy building rapport with people? Are you organized and efficient? Then this is your chance to be the first step in the customer-focused, effortless experience at Schicker Luxury Bath. Responsibilities: Manage inbound and outgoing phone calls for prospective customers. Schedule and confirm appointments for our Design Consultants to meet with customers in their homes Verify qualifying questions and enter information into our Customer Relationship Management (CRM) platform Provide assistance to customers entering the showroom Provide support in office administration and customer service Requirements: 2-3 years of call center and/or customer service experience Excellent written and verbal communication skills Proficient with MS Office Word, Excel and Outlook Excellent time-management and organizational skills Familiarity with CRM systems Friendly, enthusiastic, and customer-service oriented Being able to work Saturdays Self-motivated and strong work ethic Language: English ( fluent in Spanish is a plus) High school diploma or GED required Schedule: Day shift Monday-Friday Alternate Saturdays Work location: Concord, CA 94518, Due to the nature of this job, in-person presence at the office is required. Reliably commute or planning to relocate before starting work (required). Pay: $20-$30 per hour plus bonus structure Please, email your resume to *************************** or ************************** Powered by JazzHR QeZJSOrV3S

Full-time Description Call Center Representative/Dispatcher - TRIO Heating, Air & Plumbing San Jose, CA $22.00 - $28.00 per hour + Bonus & Commission Full-Time | 8-Hour Shift | Weekend Rotation Available Join Our Team and Be Part of Breaking Bay Area Records! Apply online: TrioHeatingandAir.com Or call us at: ************** Why Join Us? We're not your average HVAC company. We're growing fast, breaking records, and setting new standards across the industry. We've earned 4 out of 5 national awards from Bryant, were named Fastest-Growing HVAC Company in the Nation by ServiceTitan, and landed on the Inc. 5000 list for our explosive growth. And we don't just care about performance-we care about impact. At TRIO, we plant one tree for every job we complete, with over 10,000 trees planted so far. We've built a company where top techs thrive-and now we're hiring more. Earning Potential That's Off the Charts! $22 - $28 per hour starting pay Bonuses & Performance Pay - The more you book, the more you earn! Paid Holiday & Vacation Time Off - Because you deserve it Full Benefits Package - Health, dental, vision, & 401(k) with company matching Incentive Bonuses & Competitions - Earn extra while having a blast About the Role As a Call Center Representative/Dispatcher, you'll be the voice of TRIO, handling inbound and outbound calls, booking service appointments, and ensuring a top-tier customer experience. This role is perfect for someone who thrives in a fast-paced, high-energy environment and loves helping people while hitting goals. You'll be in the heart of the action-talking the talk and typing the type! What You'll Do Handle a high volume of inbound & outbound calls - Turn prospects into appointments Solve customer concerns with sharp thinking & judgment - Be the go-to problem solver Master our service lineup - Offer top-notch advice and recommend the best solutions Keep records spick & span - Accurately document every interaction ? Hit the productivity sweet spot - Stay efficient while keeping your cool Qualifications Customer Service Enthusiast - You love helping people and making their day Typing Speed of 45 WPM+ - Talk fast, type faster! Multitasking Master - Handle multiple calls while staying organized? Tech-Savvy - Experience with Microsoft Suite and ServiceTitan is a plus! Quick Thinker & Problem Solver - Make smart decisions on the fly Bilingual in Spanish? Even Better! What's in It for You? Top-Tier Earnings - Salary + bonuses & commissions mean unlimited potential Work in a Brand-New, High-Tech Office - Our San Jose call center is next level Career Growth - We promote from within and invest in YOUR success A Fun & High-Energy Work Environment - Join a team that supports & celebrates success Incentive Bonuses & Competitions - Get rewarded for crushing your goals! Ready to Roll with Us? Let's Talk! Apply online at: TrioHeatingandAir.com Call us at: ************** Don't miss out on your chance to join the #1 fastest-growing HVAC company in the Bay Area. Let's make history together!

Why us? You will be part of a team that believes that believes in employees success! They are a dynamic, fast growing company with great opportunities and an employee focused company culture. Join this fantastic team today and make a difference in your life and the lives of those around you! They are an equal opportunity employer and value diversity at our company. Job Description Your responsibilities: Planning and scheduling client meetings Taking care of any client requests in a timely manner Participating in client calls and site visits Maintaining notes from each client interaction Generating reports and presentations Qualifications We'd love to hear from you, if: You have 2 years of experience in a professional services environment You have 1-2 year sales experience selling solutions or consultative sales and customer service Education Qualification: Bachelors Degree Work Authorization: US Citizen / Green Card Holder Additional Information All your information will be kept confidential according to EEO guidelines.