Call center agent jobs in Sparks, NV - 102 jobs

Uplift gives you the freedom to buy what you want now and pay over time. With affordable monthly payments, you can easily budget for what matters most. Job Description At Uplift, we're on a mission to help people get more out of life, one thoughtful purchase at a time. Our enterprise Buy Now, Pay Later solution is used by the world's most loved brands including Southwest Airlines, Carnival, Universal Studios, and more. With flexible pay over time installments, we empower consumers to buy what matters most while unlocking higher conversions and customer lifetime value for our partners. We're in high growth mode but we still hold on to the values that have inspired our mission since the beginning; innovation, diversity, agility, and a desire to help people elevate their lives. If our mission inspires you, let's talk! Uplift is the leading Buy Now, Pay Later solution serving the world's top travel brands. Uplift's complete range of flexible payment solutions are offered by leading brands throughout the United States and Canada including United Airlines, Carnival Cruise Line, Caesars Entertainment, Kayak, Air Canada, and more. Learn more at *************** Responsibilities Engage with past due customers to resolve delinquency while maintaining a positive long-standing relationship with the customer Review, monitor, and engage with a high volume of customers per day Maintain accurate records of customer communication (i.e., promise to pay, payment arrangements) Efficiently assess and recommend action to borrowers concerning loan issues Make recommendations to management for loans needing additional attention Perform ad hoc duties as needed Requirements 2+ years experience in financial services; consumer delinquency and collections or customer service experience preferred Strong ability to negotiate loan repayment plans Experience with handling of payment processing Desire to improve borrowers' financial situation but ability to make tough decisions Exceptional organizational skills and attention to detail Working knowledge of relevant federal regulations such as the Fair Debt Collection Protection Act and state by state regulations Intermediate Excel skills and general computer literacy Aptitude for working independently while maintaining a team first mentality Excellent written and verbal communication skills #LI-KL2 Uplift is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Note: Uplift does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Uplift is not responsible for any fees related to unsolicited resumes. Additional Information All your information will be kept confidential according to EEO guidelines.

Part-time Description We are currently seeking a skilled and enthusiastic Customer Service Specialist to join our team and contribute to the success of our student salon floor. As a Customer Service Specialist on our student salon floor, you will be the face of our institution, ensuring an exceptional customer experience for all salon clients. You will be vital in managing client appointments, providing excellent service, and supporting our students' learning and development. This position offers a unique opportunity to work in a dynamic and creative environment while assisting in shaping the next generation of beauty professionals. Responsibilities: Greet and welcome salon clients in a friendly and professional manner, creating a positive first impression. Assist clients in scheduling appointments, managing their preferences, and addressing any inquiries or concerns. Collaborate with salon instructors and students to coordinate and manage client bookings, ensuring efficient scheduling and smooth salon operations. Provide exceptional customer service, attending to clients' needs and preferences throughout their salon experience. Maintain a clean and organized salon floor, including workstations, tools, and common areas, to ensure a professional and inviting atmosphere. Handle client complaints or issues professionally and on time, working towards resolutions and maintaining client satisfaction. Process payments and manage cash register transactions. Promote salon services and special promotions to clients, encouraging repeat business and generating referrals. Stay updated with industry trends, techniques, and product knowledge to provide knowledgeable recommendations to clients and students. Assist with other administrative tasks and salon projects as needed. Requirements Requirements: High school diploma or equivalent is preferred. Additional education or training in customer service or hospitality is preferred. Previous experience in a customer service role, preferably in the beauty or salon industry. Strong interpersonal skills with the ability to communicate effectively and professionally with clients, students, and staff. Excellent organizational skills and attention to detail in managing appointments and salon operations. Enthusiasm for working with students and supporting their learning and development. Ability to multitask, work in a fast-paced environment, and adapt to changing priorities. Proficiency in using salon management software or booking systems is a plus. Basic knowledge of cosmetology services, terminology, and beauty product brands. Professional appearance and grooming standards to represent the institution and maintain a positive salon environment. Flexibility to work evenings and weekends based on salon hours and client demands. Company Benefits include a 401(k) retirement plan and Employee Stock Ownership Plan. Career advancement opportunities! An Equal Opportunity Employer. If you're interested, Apply Now! Milan Institute is a private post-secondary college and a leader in the Allied Health, Business, and Cosmetology fields. We invite you to visit our website at ********************** to learn more about Milan Institute. You may visit the Milan Institute website at ********************** for information on campus crime statistics.

Bargaining Unit: EA Rate of Pay: $28.46/hour + DOE Serves as the primary point of contact for the community calling the District for a wide variety of questions and information requests. Answers calls from the hospital's main telephone numbers and calls routed from the physician offices and departments for scheduling. Obtains authorizations for primary care and specialist consults, diagnostic imaging and other referrals as assigned. Access Center tasks include: Scheduling Pre-registration E-verifying Determining and collecting the patient's out-of-pocket expenses (co-pays, deductibles, etc) Signing patients up for self-service options Authorizations Essential Duties and Responsibilities Schedules appointments for primary care, specialty providers and hospital services. Provides information to callers including directions, addresses, telephone numbers, appointment times, etc. Answers incoming phone calls to hospital's main numbers, routes calls appropriately. Serves as the primary point of contact for patients scheduling outpatient appointments in the District; may be via telephone or electronic means. Educates patients on various self-service programs offered by the District (patient portal, etc.). Works with patients, families, providers, clinical and non-clinical staff to coordinate the patient's experience through-out the process of accessing healthcare. Interviews patients to effectively schedule and register. Collects, verifies and updates patient demographics, guarantor information and insurance information. Establishes eligibility and verifies benefits. Determines and collects co-pays and estimated out-of-pocket expense as appropriate. Advises patient and families of hospital financial policies. Refers to financial counselor as appropriate. Obtains authorizations if assigned. Follows established parameters to ensure procedures, treatments, tests, and appointments are scheduled with the required amount of time and with the appropriate resources. Articulates information in a manner that patients, guarantors, and family members understand. Key contributor to patient satisfaction initiatives by participating in process improvement activities as well as providing a high quality contact experience for the patient with every interaction. Provides the patient with preparation instructions pertinent to their service. Communicates regularly with patients, families, care-givers, providers, clinical and non-clinical staff as necessary for the completion of authorizations. Contacts the insurance company and requests authorization; documents completely the interaction in the Electronic Medical Record (EMR), including person(s) spoken to, outcome and any authorization numbers. Follows up with providers and patients regarding denied authorizations or requests for additional information. Reads and interprets provider notes in order to obtain authorization. Confirms medical necessity of ordered procedure(s). Prioritizes tasks and follows work through to completion. Follows established parameters to ensure procedures, treatments, tests, and appointments are authorized completely. Navigates multiple computer applications and interprets financial and insurance information. Performs to department productivity and accuracy expectations. Maintains and updates knowledge regarding all types of insurance and healthcare coverage, utilizing reference materials provided. Demonstrates System Values in performance and behavior. Complies with System policies and procedures. Other duties as may be assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibilities No supervisory responsibilities Minimum Education/Experience No educational requirement and 6 months to 1 year of experience Required Licenses/Certifications None Other Experience/Qualifications Demonstrates clear, courteous and pleasant communication skills with appropriate usage of grammar, pronunciation. Excellent customer service skills. Self-motivated and goal oriented with the ability to multi-task. Team oriented. Positive, open-minded, and focused on continuous improvement. Ability to learn new processes, procedures and software programs quickly, while demonstrating attention to detail and accuracy. Analytical and problem solving skills. Navigate multiple applications simultaneously #LI-OnSite

Job Posting The Event Specialist is responsible for engaging customers and demonstrating products, particularly launchers and launching accessories. You will be working in a Sportsman's Warehouse demonstrating products manufactured by Byrna while being employed by Product Connections. This role involves greeting and assisting customers, handling merchandise with care, and providing detailed product information and recommendations. Position Details: * Multiple 4-hour shifts throughout the week. * There will be two 4-hour shifts available on Friday, Saturday, and Sunday. * Part-time flexible hours. * Fun retail work environment, ideal for outdoor enthusiasts. Essential Functions: * Deliver exceptional customer service and ensure a pleasant shopping experience. * Engage customers by identifying their needs and demonstrating products. * Educate audiences on the proper handling, functionality, and benefits of non-lethal use-of-force tools. * Provide detailed product information and recommendations. * Stay knowledgeable about advertised sales, pricing, and signing. * Knowledge of all safety protocols in handling the product. * Must maintain and use all protective equipment and gear. * Keep the work area clean, neat, and well-stocked. Experience/Qualifications: * High School Diploma or equivalent. * 0-2 years of retail experience. * Must be 18 years of age or older. Skills and Abilities: * Willing to learn about Byrna launchers and ammunition and showcase key features and benefits to shoppers. * Strong customer service and sales skills. * Must possess strong public speaking skills and the ability to explain complex equipment in clear, simple terms. * Additional beneficial skills include knowledge of firearm safety, experience in firearm handling, and firearm ownership, though these are not required. * Able to use personal protective equipment (PPE), such as goggles, etc., and follow all safety processes. We are an equal employment opportunity employer. Salary Starting at $16.50 / hr

Key Responsibilities for the Customer Experience Representative: * Customer Communication: As a Customer Service Representative, you'll answer inbound calls promptly, set up appointments, and provide accurate information about our HVAC and Plumbing industry products and services. * Sales & Promotions: Make outbound calls to promote HVAC and Plumbing industry services and current promotions and sell Sadie Guard Dog protection plans to ensure customer peace of mind. * Account Setup & Maintenance: Create new customer accounts and keep detailed notes on every interaction to maintain scheduling accuracy and provide seamless customer service experience. * Follow-Up: Respond quickly to customer inquiries, emails, and leads, making sure customers stay informed on our HVAC and Plumbing industry offerings. * Customer Relationships: Build positive customer relationships by actively listening to needs, routing calls as necessary, and addressing concerns promptly to maintain our commitment to exceptional customer service. * Team Collaboration: Complete assigned projects from leadership and help keep Goettl's team aligned with company service and sales goals. Benefits * Career Advancement: Grow your career as a Customer Service Representative and in the industry. * Comprehensive Benefits Package: Medical, dental, vision, and life insurance coverage. * Retirement Planning: 401(k) matching to help build a secure financial future. * Paid Time Off: Supporting a work-life balance for our valued team members. * Training & Development: Ongoing training opportunities to keep you at the forefront of the HVAC and Plumbing industry. Qualifications * 1 year of customer service experience, with a preference for prior roles in home services- plumbing, electrical, garage door, patio, window install, appliance repair, HVAC, or similar * Excellent written and verbal communication skills and the ability to type 30+ WPM. * Proficiency in Windows-based programs, a strong sales orientation, and a passion for customer service * SCHEDULE- One weekend per month on call Physical Requirements * Prolonged periods of sitting with some standing, bending, and lifting to 15 pounds. Must be able to communicate effectively both verbally and in writing. At Nevada Heating, Cooling, Plumbing, Fireplace we're dedicated to fostering an inclusive workplace where every Customer Service Representative is valued. As part of the HVAC and Plumbing industry, you'll work in an environment that encourages growth, innovation, and excellence. We do things the RIGHT WAY, not the EASY WAY and Nevada Heating, Cooling, Plumbing, Fireplace is proud to be an Equal Opportunity Employer, committed to a workplace free from discrimination and harassment.

Job Description Veterinary Dental Specialties (VDS) - Reno is seeking a skilled and professional Customer Service Representative (CSR)/ Veterinary Assistant (VA). We proudly serve our community with the best dental pet care possible. We pride ourselves on our outstanding customer service and our excellent patient and customer care. As a CSR/VA, you will play an integral role in the day-to-day operations of our practice. This is a part-time position. Shifts are 12 hours and there is not a set schedule (weekdays and weekends). Two years of experience as a CSR/VA is required. This position earns a competitive wage of $21 to $24 per hour depending on experience. Responsibilities: Welcome our clients in a friendly, helpful, and compassionate manner Prepare and review documents and medical records accurately and completely Consistently check memos and personal email for internal communications and staff updates Educate and advise clients regarding our services Schedule and check-in appointments and tend to all client requests while always ensuring the highest quality of care and satisfaction for our clients. Process admissions and discharges accurately Process invoices and payments accurately Update and maintain client/pet records and files in accordance with legal requirements Assist with other administrative duties such as scanning, faxing, emailing and shipping Answer multiple phone lines in a prompt and professional manner, route calls to the appropriate departments in addition to screening calls and taking messages when needed Confirm upcoming appointments with clients and ensuring all proper diagnostics are attached to the record in a timely manner Update clients of wait times and delays. Keeping records of client interactions, transactions, comments and complaints Clean lobby and exam rooms Ensures any supplies needing replenishment within 2 weeks are reported to the Practice/Purchasing manager Mentoring new employees and visitors Knowledge of common medications and filling medications Instrument and equipment sterilization and maintenance. Help restrain for IV catheters, blood draws etc. Perform laboratory tests such as blood work and urinalysis. Record patient vitals. Provide post-operative care and monitor patients during recovery. Clean kennels, bathroom and laundry. Minimum Qualifications/Requirements: Two or more years of experience in the veterinary field performing the above duties. (Required) Able to perform moderately physically demanding work that requires a lot of lifting (up to 50 pounds), cleaning, and constant motion. Good interpersonal skills and a willingness to work as part of a collaborative team. Must pass a background and drug screening (THC not tested) If you are a friendly, outgoing, and organized individual who loves people and animals and is passionate about providing exceptional customer/pet care, please inquire.

Job DescriptionDescription: Unis accelerate logistics success with our Transportation Management System that offers unparalleled control, visibility, and adaptability. Unis strives in elevating our employees and operations toward new heights of excellence. As client's partner with us, we focus on more than just a business relationship; it's an opportunity to unlock a world of value-added services that will enhance operational standards and elevate success by unifying our clients' supply chain networks through superior technology assets, and information services. A customer service representative is responsible for engaging with customers on behalf of their company. Their duties include answering phone calls and emails from customers, participating in meetings with the customer service team to discover new communications tactics, and maintaining expert knowledge about company products or services to best help customers. Responsibilities: Answer customer service calls, Research customer issues and concerns. Scheule pick-up requests. Order supplies, track packages. Receive credit card payments. Communicate billing concerns. Maintain customer database. Assist customers claim process. Assist Customers with software questions or concerns. Other duties as assigned. BENEFITS Medical insurance Dental insurance Vision insurance Paid Time Off Requirements: Experience in Customer Service or Logistics industries. Excellent communication and empathy skills. Ability to multi-task. Ability to type 35-40 wpm. Excellent attendance record Proficiency in Outlook, Microsoft word and Excel.

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Medical insurance Dental insurance Vision insurance 401K retirement with company match Vacation, paid time off Company-paid training Employee discounts for Culligan in-home products Eligibility for annual recognition and training meetings/events Job SummaryCulligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities Extensive problem-solving, order processing, and helping to manage customer accounts Provide proactive sales support by developing close relationships with customers Schedule service and delivery orders Coordinate schedules with the service/operations team Contact customers for purposes of scheduling additional services or offering maintenance plans Refer unresolved customer grievances to designated departments for further investigation Qualifications High school diploma or GED Minimum of two years of customer service experience required Strong time management and project management skills Proficient in Microsoft Office (word, excel, outlook) Excellent communication skills, both written and verbal About CulliganAs the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. Compensation: $20.00 - $21.50 per hour About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

Join Our Front Desk Team in West Reno! Were growing and looking to add a full-time Customer Service Representative (CSR) to the Monte Vista Animal Hospital team. Pay: $15-$20/hr DOE Do you love connecting with people and making a difference in their day? At Monte Vista Animal Hospital, our CSRs do more than answer phones - theyre the warm, steady presence that helps clients feel supported from the moment they walk in (or call in). If you're looking for a role where your communication skills and compassion are truly valued, this might be the perfect fit. Were a privately owned, AAHA-accredited small animal practice in West Reno, proud to provide high-quality veterinary care in a supportive, collaborative environment. Our team works hard, supports one another, and genuinely enjoys coming to work - and were looking for someone who shares that mindset. Why Work With Us Privately owned (not corporate) AAHA-accredited hospital with a focus on quality and consistency Monday-Friday day shifts only No nights, weekends, or holiday hours Friendly, experienced team that communicates and collaborates Beautiful, modern facility in Northwest Reno What You'll Do Greet clients and pets warmly in person and over the phone Schedule appointments, manage communications, and answer questions Handle check-ins, check-outs, and payment processing Maintain accurate client and patient records Support smooth clinic operations in collaboration with the medical team Create a positive, calm experience for every client and pet What Were Looking For Required: Previous customer service experience (veterinary or medical setting preferred) Excellent communication and multitasking skills Friendly, professional demeanor and ability to remain calm under pressure Comfortable with computers, phone systems, and digital records Detail-oriented, organized, and proactive High school diploma or equivalent Preferred: Experience in a veterinary or animal care setting Familiarity with veterinary software (IDEXX Neo or similar) What You'll Get 401(k) with company match Paid time off (PTO) and 7 paid holidays Health benefits stipend through QSEHRA Annual uniform allowance $500 personal pet care stipend 20% discount on services; cost + 10% on products Free IDEXX lab work for personal pets On-the-job training and continued professional growth About Us Monte Vista Animal Hospital is deeply rooted in the Reno community. Our founder and owner, Dr. Moore, grew up in the area and returned with a clear mission: to serve the pets and people of Reno with high-quality, compassionate care. We prioritize excellent patient care - but just as importantly, we believe in creating a workplace where people genuinely enjoy coming to work. Our team is made up of experienced professionals who value kindness, consistency, and communication, and were looking for someone who shares those values. How to Apply Please submit your resume and a brief cover letter sharing why this role speaks to you. Were excited to meet someone ready to become a welcoming and essential part of our team. Job Type: Full-time Benefits: 401(k) 401(k) matching Employee discount Flexible schedule Paid time off Schedule: 8 hour shift Day shift Monday to Friday No nights No weekends Work Location: In person

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

This position represents the front door of the organization for patients seeking guidance to help them along their patient financial journey. This position will act as a liaison, primarily a patient advocate, between Renown, patient payer sources, self-pay discounts, and financial assistance programs, as well as patient financing options. The Customer Service Representative 1 (CSR1) assists Renown Health patients by processing their requests, complaints, concerns, and by providing education in utilizing the resources and services of the organization resulting in "first contact resolution". The successful CSR1 will use their collection experience and expertise in order to go above and beyond to provide an excellent experience in a professional, expedient, and proficient manner. The candidate will re-engage patients with techniques in attempting to resolve any outstanding self-pay balances. This position identifies potential or existing service-related operational issues for the purpose of increasing customer retention and satisfaction. This position serves as the voice of the customer and will engage with peers, office staff, and leaders to resolve or escalate questions and concerns. This is a personally fulfilling role as it provides the opportunity to make a genuine difference in each life that is touched. Nature and Scope The CSR1 is responsible for collecting maximum, targeted dollars on their assigned accounts in order to ensure the highest recover ability of self-pay accounts. High standards of courtesy, performance, diplomacy and respect for our patients and their confidentiality are essential. This position is responsible for working in a fast-paced environment using several modes of communication including telephone, chat, messaging, in person, and email. The CSR1 must be able to master systems and technology associated with the role and be comfortable working efficiently while multitasking. The major challenges of this position include dealing with patients/guarantors regarding their obligations in a diplomatic and professional manner. The CSR1 must also be able to determine ability to pay vs. willingness to pay and route their accounts appropriately when needed. To be successful in that capacity, the CSR1 must have excellent interpersonal skills to understand customer inquiries or complaints and manage through potential difficult conversations. The CSR1 must maintain this level of service while working with complex situations and high volumes. The CSR1 will act as the voice of the customer, advocating on their behalf to ensure they receive best in class service by proactively identifying and escalating priority issues, de-escalating when appropriate, and going above and beyond to meet customer needs. They must be able to learn quickly so they can acquire the service and product knowledge to answer customers' questions accurately. Their work must be concise and accurate. They must have good knowledge of telephone and computer systems so they can use Self Pay Call Center systems efficiently. This will be done in a consistently service-oriented manner to provide the highest level of satisfaction. The CSR1 makes no medical necessity decisions. The CSR1 must aim to deal with customer's inquiries and requests on the first contact and be willing to be flexible to meet the customers' needs. Concise and accurate documentation in systems of record is required using correct grammar and complete sentences. The Self Pay Call Center remote shifts occur on a set schedule. CSR1 team members are expected to be available for the entirety of their shift and work in a quiet private place that upholds HIPAA standards. The CSR1 must be willing to work at the times needed to provide service to meet customer needs. In the event of technical issues or power outages, staff will be required to commute to work on site. Some positions may include evening and holiday hours. This position requires onsite staff to support walk in patients/guarantors and other office duties. The CSR1 must be able to provide a variety of services to patients. These can include but are not limited to: * Provide excellent service utilizing basic knowledge of all services supported by Renown Health. * Manage multiple priorities and consistently meet call and collection activity goals. * Follow established standard policies and procedures to complete pertinent tasks, meet customer needs, and work for one contact resolution. Answering and routing of high volume of inbound/outbound interactions through multiple channels and computer software systems. Communicating with customers to resolve inquiries using various platforms. Effectively coordinate all patient self-pay balance inquiries, including telephone, mail, email, MyChart billing messages, in person, statement vendor feedback and questions from patients/guarantors articulated with a high level of professionalism. Effectively negotiate payments/payment plans for patients as a part of short-term and log-term payment plan options. * Work effectively with professionals across the health system including clinical leadership and their respective team members, revenue cycle subject matter experts, insurance companies, and other third parties. Identify accounts eligible to transfer to outside bad debt collection agencies, requiring extensive knowledge on all state regulations and guidelines pertaining to bad debt collection and allocation Organize and collects patient financial information with little to no errors. Work in a call center environment with full knowledge that all calls are recorded for quality and safety purposes. * Handle inquires related to compliance and regulatory auditing. Work in an environment that at times can be stressful due to subject matters discussed with patients and financial obligations. This position does not provide patient care. Disclaimer The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications Requirements - Required and/or Preferred Name Description Education: Must have working-level knowledge of the English language, including reading, writing, and speaking English. High school diploma is required. A college degree or equivalent experience is preferred. Experience: Required to have strong customer services skills. Required 1 year and preferred 2 years or more of experience in a position involving customer service, hospital/medical billing, healthcare, or health insurance. Ability to speak Spanish desired. Experience in a call center environment preferred. License(s): None Certification(s): None Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel, teams, and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. Experience with electronic medical record systems is a plus.

We are looking for Sales Managers, Customer Service Representatives, and individuals skilled in Marketing, Computer, and Business Development that would like to telecommute and work with an award winning Marketing Team! Marketing nationally and internationally on the Internet we offer you the ability to reach advanced levels of success through our proven systems and latest technology to be successful. If you have a computer, are self-motivated, and are willing to learn; we will work with you every step of the way. We offer part-time or full-time executive income, working from the comfort of your home office. Internet Marketing offers the ability to reach millions of people worldwide. We have taken Sales and Marketing into the future. We are part of an 28-year-old company that is expanding and looking for ambitious and committed individuals. If you feel you can be an asset to our team, submit your resume for consideration. If suitable we will contact you for an interview Client Relations Specialist

Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Casey Phenix - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job DescriptionBenefits: Bonus based on performance Flexible schedule Paid time off State Farm Insurance Agent located in RENO, NV is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Kelby Schoorl - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Work with the agent to identify and support local community events in our market. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Salary plus commission/bonus Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Commission plus bonus Flexible hours Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Excellent communication skills - written, verbal and listening People-oriented Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Pride in getting work done accurately and timely Ability to work in a team environment Ability to effectively relate to a customer If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch. This is performed through various tasks including being the first point of contact when internal and external customers who enter our facility. ESSENTIAL JOB DUTIES: * Provide customer service to all internal and external customers starting with proper greeting whether by phone, e-mail or in person - Welcome and greet all visitors, determine their needs, and direct them to the correct department(s) and/or person(s). Disperse all faxes. * Work with the Billing department, Accounting, and other front-end Administration to communicate COD accounts, on-hold accounts, and other pertinent information internally as well as to the field personnel. * Assist Human Resources for onsite protocol including sending payroll prior to deadline each pay cycle with correct information. Any errors must be communicated without delay, as assigned. Prepare in advance New Hire materials, as assigned. Return copies of Human Resources documentation following orientation (orientation is provided by Human Resources). * Correctly utilize assigned organization systems to include assisting team members with functionality, acting as the local SME. * Process Certificates of Insurance (COI) as requested by customers, process additionally insured requests per company policies and procedures. * Process all incoming and outgoing mail: prepare ground mail and UPS for pick up, receive, and appropriately distribute mail. * Track and order office supplies, sending order requests to Corporate for approval and processing, as appropriate. * Process customer payments, as appropriate. * Preform collection responsibilities, as assigned. * Maintain office cleanliness. * Scheduling Responsibilities (as assigned): * Process daily the open work order reports and coordinate technicians' schedules; schedule technicians to maximize the full shift. * Manage master schedule including all technicians' schedules and work order for immediate review by direct supervisor and leadership. * Leverage future scheduling with Accounts Receivable concerns concerning past due accounts. * Resolve any scheduling conflicts including verifying and/or update account details, as needed. * Other duties may be assigned. QUALIFICATIONS: The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications. Education, Training, Certifications: * High School Diploma or GED, required Experience, Knowledge, Skill Requirements: * 2 years customer service * 2 years of professional computer * 1 year front desk experience * 1 year scheduling experience, preferred: a general knowledge of local zip codes, and geographic breakdown of the area for appropriate scheduling (as relevant). Communication Skills: * Must have the ability to effectively read, write and communicate in English with employees and customers. Systems and Software Skills: * Ability to operate a computer and advanced Microsoft Office (Excel, Word, Outlook) experience required. Other Qualifications: * Valid driver's license with acceptable driving record required. * Must be able to comply with SFS's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement. PHYSICAL & WORK ENVIRONMENT REQUIREMENTS: Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties. Physical Requirements: While performing the duties of this job, the employee is required to sit for long periods. Employee will occasionally be required to bend, kneel, balance, lift Work Environment: Employee will consistently be required to work indoors in an office setting, work alone and with others. Office setting are mild to moderate temperatures. We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer. While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary. #LI-BH1 Are you interested in working for the nation's leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Fire & Security may be right for you! Summit Fire & Security, a subsidiary of SFP Holding, Inc. (Summit Companies), is a full-service provider for fire detection, suppression, and security with a full suite of capabilities that includes design, installation, testing, inspections, and maintenance. We serve customers across many verticals on a local, regional, and national scale. We're proud of our well-deserved reputation for quality work that's completed by our talented and experienced installation workforce. Summit Fire & Security is a dynamic organization with endless growth opportunities spanning over 70 locations in more than 20 states. Our company is consistently recognized for service excellence in the fire protection industry. Summit Fire & Security supports trade skills and workforce development by hosting Recognized Apprenticeships and on-the-job training (OJT) programs for new career-seekers. Many members of our leadership chair NFPA code compliance committees, serve on regional safety boards, and support technical education in local schools. Summit Fire & Security supports employees in their professional development by offering continued development, training, and education by encouraging NICET and other career-advancing certifications. We offer reimbursement for certain career development programs in addition to potential bonuses for specific certifications. We continually strive to be the Employer of Choice for highly motivated team members who want to succeed in a high-growth environment. We encourage initiative, independence, diversity, and personal career growth. Demonstrating the combination of experience, knowledge, and customer service is the key to our performance and helps us achieve our goal of providing the highest quality fire protection services possible to protect lives and property. Benefits Summit Fire & Security offers extensive training opportunities, career advancement, competitive pay, bonus opportunities, along with an industry leading and affordable benefits package for eligible employees. Our benefits package includes: * Paid Vacation and Holidays * Medical Insurance * Dental Insurance * Vision Insurance * 401(k) Plan with Company Match * Flexible Spending Accounts * Long-Term Disability - Employer Paid * Short-Term Disability - Employer Paid * Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity * Life Insurance for Team Members and Dependents * Employee Assistance Program * Employee Referral Program Our Core Values PIPE * We are PASSIONATE about life safety * We have INTEGRITY (Do the right thing) * We work in PARTNERSHIP with our customers and community * We constantly strive for OPERATIONAL EXCELLENCE (Do things right) Summit Fire & Security participates in E-Verify & in alignment with our commitment to safety, we promote a drug-free workplace. Summit Fire & Security is an equal-opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.

**What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Provide problem resolution for order issues in a timely manner **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in Customer Service preferred + Prior computer experience using Microsoft Office systems required + Team-oriented mindset + Demonstrate a passion for healthcare + Strong organizational skills and attention to detail **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance, including usage of SOP's and written instructions. + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Demonstrate excellent communication skills + Must be able to multitask in a fast-paced environment + Must maintain a distraction free workspace. **Anticipated hourly range:** $15.70 per hour to $22.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/16/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

An outstanding, highly respected insurance brokerage, in Carson City is seeking a full-time producer in Property and Casualty, to replace a team member who is retiring. This position is a base plus commissions position. You will need a current Nevada Property & Casualty License. The right candidate will be responsible, energetic, honest and disciplined. A stable work history is a must. If you believe you have what it takes to join our team, please reply with your resume and a short summary about your professional background, and current state licenses. Qualifications You will: Help maintain current client flow Help walk in customers/ and work appointments Prospect to generate new business through leads and referrals Generate quotes Provide “white glove” customer service/ Maintain our high retention rates Conduct policy reviews and renew policies Process payments Cross-sell/ up-sell Growing agency relationships with new and current customers Base plus Commissions Performance bonuses Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionBenefits: Bonus based on performance Opportunity for advancement Paid time off Training & development Competitive salary Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Requirements Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.