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  • Customer Service Representative

    Esquire Bank 4.4company rating

    Call center agent job in Jericho, NY

    Basic Function: The principal responsibility of this position is to create a welcoming environment for all clients while providing client support to our New York Branch. This individual will be the first point of contact for clients and internal partners. Principal Responsibilities: Answer and direct incoming telephone calls, take messages and greet customers in a friendly and courteous manner. Assist customers with deposits, withdrawals, or payments and resolve client concerns. Process transactions per customer requests. Transactions could include cash and check deposits, cash withdrawals or check cashing, issuing bank checks, debit card services, check ordering, online banking assistance, stop payments and wire transfers. Open commercial and consumer accounts and assist customers with routine account related inquiries. Respond to emails from clients in a timely manner and confirm with client that their request has been processed to their satisfaction. Utilize Sales Force to track client interactions. Assist with branch vault opening, closing and balancing procedures. Inform customers about bank products and services. Always maintain a professional appearance and demeanor. Comply with all department Security, company policies, procedures, and regulations. Ensure that all activities are performed in compliance with federal, state and Bank Secrecy Act regulatory requirements. Background and Experience: High school diploma or equivalent required, and 1-3 years Teller/customer service experience. Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, and speak clearly to customers and employees. Excellent organizational and time management skills. Ability to work independently with little to no supervision. Cash handling experience preferred. High level of accountability, efficiency, and accuracy. Prior Customer Service experience. Microsoft Office and Excel skills. Salesforce experience preferred. Location: Esquire Bank, Jericho, NY (On-site) Full time - M-F 8:30 am - 5:30 pm Estimated Salary Range: $40,000 - $55,000 / year Compensation may vary based on education, skills, qualifications and/or expertise.
    $40k-55k yearly 21h ago
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  • Customer Service Representative

    Russell Tobin 4.1company rating

    Call center agent job in Port Washington, NY

    Russell Tobin's client is hiring a Customer Service Representative in Port Washington, NY Employment Type: Contract Pay rate: English Speaker - $17.50 French Speaker - $20 Responsibilities: Answer incoming calls and process customer orders. Troubleshoot technical issues, particularly related to electrical and IT systems, and communicate solutions clearly. Resolve customer complaints while maintaining composure and professionalism. Document customer interactions accurately and track call types. Follow up with customers regarding order status, shipping, and stock availability. Maintain support service levels consistent with Luxottica's standards. Perform all other duties as assigned. Requirements: High school diploma or equivalent. Minimum 1 year of experience in customer service, hospitality, or call center environments. Excellent telephone etiquette and communication skills (verbal and written). Strong PC skills including Microsoft Office (Word, Excel) and internet navigation. Ability to prioritize tasks, manage time efficiently, and work well in a team environment. Demonstrated listening and comprehension skills. Nice to have: Higher education degree. Experience using SAP. Knowledge of optical products and industry terminology. Bilingual in French. Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
    $31k-37k yearly est. 2d ago
  • Customer Service Representative

    Amphenol RF

    Call center agent job in Danbury, CT

    JOIN OUR TEAM @ AMPHENOL RF, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us! We are headquartered in Danbury, Connecticut, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years. At Amphenol RF, you can expect a competitive salary and comprehensive benefits (medical, dental, vision, matching 401K, FSA, employer-paid life insurance), a favorable work/life balance, a generous PTO allowance and paid holidays, an engaging and collaborative work environment, numerous opportunities for career growth, and an entrepreneurial focus that encourages employees to chart their own paths. The Customer Service Representative effectively interacts with internal and external customers providing and processing information in response to inquiries, concerns and requests about company products and services. The Customer Service Representative contributes and supports the company growth initiatives and overall customer satisfaction metrics. DUTIES AND RESPONSIBILITIES Respond promptly, to Distributors, OEMs, and Field Sales inquiries regarding pricing, delivery, and order status, providing limited technical assistance as needed; collaborate with production, logistics, and inventory teams to ensure orders align with manufacturing schedules and capacity. Review all incoming orders for accuracy. Notify customer of discrepancies in writing prior to acknowledging Amphenol T&C's. Maintain and update customer master data, pricing, and delivery terms in ERP systems. Communicate proactively with customers regarding order status, delays, changes, and delivery schedules. Follow-up to ensure closure and satisfaction. Handle customer complaints and process returns and credits in a timely manner. Process and manage customer orders via EDI or manual entry, ensuring accuracy and timely fulfillment. Oversee the management and maintenance of multiple customer-specific web portals for order entry, status checks, compliance reporting and invoice submission. Provide backup within the Customer Service team as required. Build sustainable relationships of trust through open and interactive communication. Adhere to company procedures, guidelines and policies. Any other Ad hoc duties as assigned by Customer Service Manager. EDUCATION/EXPERIENCE REQUIREMENTS Associate's degree preferred, with 2-4 years of related experience-ideally in a manufacturing or high-tech environment. Strong computer skills required, including proficiency in Windows, Microsoft Office (Excel, Word, Outlook), and web-based applications. Excellent communication skills with the ability to work independently and manage multiple priorities in a fast-paced environment. Hands-on experience with EDI transaction sets preferred. Strong analytical and problem-solving abilities, with a proactive approach to improving processes and identifying better solutions. Positive attitude, reliable, highly organized and a strong attention to detail required. Other requirements as necessary. Amphenol RF is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
    $30k-38k yearly est. 21h ago
  • Online Customer Service Representative

    London Jewelers 3.5company rating

    Call center agent job in Glen Head, NY

    London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and chat Track customer inquiries through multiple websites and through entire lifecycle of customer's request Add products and update content on London Jewelers website Maintain Brand pages on London Jewelers website updating banners, products and information Daily price and inventory updates on our website Resolve customer complaints in a professional manner Process orders, returns, and exchanges Track monthly store traffic report Daily cash report Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active Provide product and service information and guidance Maintain appointment requests for store locations Document and update customer records based on interactions Follow up and track with customers and the store to ensure their issues are resolved Stay updated on product knowledge and company policies Follow daily task check list Maintain a positive and empathetic attitude toward customers Qualifications/Experience: Proven experience as a customer service representative or similar role Excellent communication and interpersonal skills Ability to handle stressful situations and diffuse upset customers Proficient in using ERP software and CRM tools Strong problem-solving skills Ability to multitask and manage time effectively Attention to detail and accuracy High school diploma or equivalent; a degree or equivalent Flexibility to work in shifts if required Good typing skills and computer literacy Preferred Qualifications: Degree in a relevant field Job Type: Full-time In office Salary: $25 an hour Benefits: Health insurance Dental insurance Vision insurance Paid time off 401(k) with employer matching Employee assistance program Employee discount Flexible spending account Health savings account Life insurance We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
    $25 hourly 21h ago
  • Call Center Agent - Bilingual

    Spire Orthopedic Partners

    Call center agent job in Stamford, CT

    Who we are: Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts. What you'll do: Responsibilities/Duties: * Serves as initial point of contact through our call center to register all new patients and direct current patients - utilizing skills of tact, compassion, and confidentiality in a professional manner. * Manage calls from patients requiring medical care and provide / gather information needed. * Take electronic messages and convey information to respective medical care providers. * Screen and transfer calls to the appropriate person/department. * Assign pending documents into a patient's chart within the EMR system. * Other duties as assigned by managers and leads.
    $31k-44k yearly est. 34d ago
  • Customer Service

    Liberty Moving & Storage

    Call center agent job in Commack, NY

    Customer Service Salary Range: $24/hour At Liberty Moving & Storage, we believe in taking care of our team. Here's what you can expect: Medical Insurance - Coverage begins on the 1st of the month following 30 days of employment. The company contributes toward the cost of your medical plan, and we also provide a generous Health Reimbursement Arrangement (HRA) to help offset out-of-pocket expenses. Dental & Vision Insurance - Coverage begins on the 1st of the month following 30 days of employment. These plans are 100% employee-funded at a minimal expense, giving you affordable access to additional coverage. 401(k) Retirement Savings Plan - Eligible on the 1st of the month after completing 1 year of service. Includes a company match to help grow your retirement savings. Location: Commack, NY - Must be able to work on-site Overview: The Logistics Coordinator will be a key member of our growing move management team, operating primarily from Commack, NY. This role encompasses managing all tasks required to ensure smooth relocations for customers domestically and internationally while working closely with our van line partners, Mayflower and United Van Lines. The Logistics Coordinator will report directly to the Customer Service Supervisor. Essential Responsibilities: Manage Mover's Suite Move Management and BlueZone software, including service orders for van lines and car carriers. Provide exceptional customer service to internal counselors, household goods networks, and assignees, ensuring compliance with established policies. Build and maintain strong relationships with network and non-network providers to facilitate successful relocations. Act as a subject matter expert for household goods activities and provide clear, timely communication to stakeholders. Ensure data accuracy by entering and maintaining relocation-related details in company systems. Generate and analyze reports to meet internal and client-specific requirements. Participate in regular reviews of household goods operations, providing updates and recommendations to management and clients. Show adaptability and creativity when completing assignments, and seek opportunities for professional growth. Support the implementation of new business processes, vendors, or services related to household goods relocations. Foster positive relationships with colleagues, management, and customers to maintain a collaborative work environment. Qualifications and Skills: Strong verbal and written communication skills. High attention to detail and a customer-centric approach. Proven ability to multitask, prioritize, and meet deadlines in a dynamic environment. Proficiency in Microsoft Office Suite and other related software applications. Strong interpersonal and teamwork skills. Ability to work under pressure in a fast-paced environment. Must live in NY and be able to commute daily to our Commack office. Preferred Experience: College degree or equivalent work experience. Experience in domestic and international household goods transportation.
    $24 hourly 60d+ ago
  • Call Center Representative

    Human Hire

    Call center agent job in White Plains, NY

    HumanHire is looking for a Call Center Representative to join a well-known insurance company that has been around for over 75 years! You will be the first point of contact for customers, assisting them with inquiries, policy information, claims processing, and resolving issues. What's in it for you? Location: White Plains, NY Pay: $20-21/hour (plus weekly pay, full benefits, 401K, bonus opportunities & more!) Schedule: Monday-Friday, 11:45am-8pm Environment: Lively, welcoming work environment with team building events! As a Call Center Representative you will: Handle inbound calls from policyholders, providing information on coverage details. Address and resolve customer concerns, complaints, and inquiries in a professional and timely manner, ensuring customer satisfaction. Update customer information, process policy changes, and assist with policy renewals to ensure accurate and up-to-date records. Accurately document customer interactions and transactions in the company's database. Qualifications: Prior experience in a medical office setting/call center preferred Prior customer service experience Bilingual Spanish is highly preferred Computer savvy & comfortability speaking on the phone If interested, please apply to this posting for with your resume and a recruiter will reach out within 48 hours!
    $20-21 hourly 21d ago
  • Associate Optometrist- Brewster, NY- Pearle Vision in the Highlands Shopping Center

    Essilorluxottica

    Call center agent job in Brewster, NY

    Requisition ID: 904679 Position:Part-TimeTotal Rewards: Benefits/Incentive Information At every neighborhood Pearle Vision we believe nothing should keep patients from getting the eye care they need. We are experts who know that every appointment begins and ends with trust. It's how we stay true to Dr. Pearle's vision of genuine eye care. Pearle Vision is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!GENERAL FUNCTION: A Pearle Vision Licensed Operator owner (Franchisee) seeks an Optometrist to provide high quality optometric patient care and professional services at their location. When working as an Optometrist at a Pearle Vision Licensed Operator location, the terms of agreement, practice model (Employed or Independent), pay structure, benefits and hours are all negotiated directly between you and the Licensed Operator. Pearle Vision Licensed owners are independent business owners who enjoy an association with Luxottica Retail North America, which is the parent company for Pearle Vision as well as LensCrafters, Sears Optical, Target Optical and Sunglass Hut. Pearle Vision has been in the Franchise business since 1981 and is one of the largest Eye Care Franchise Retailers in North America with more than 600 total Eye Care Centers in North America. This position is not an offer to buy or become an owner of a Pearle Vision Franchise. This position is to work as an Employed or Independent Optometrist at a current Pearle Vision Franchise location and provide patient care at the location. * For more information on Pearle Franchising opportunities, call 800-PEARLE-1 or visit the Pearle Vision Franchise website at: ********************************* MAJOR DUTIES AND RESPONSIBILITIES: Provide high quality optometric care and services to your patients Establish a positive Doctor/Patient relationship Conduct all services in accordance with clinical protocols and accepted standards of care Ensure all patients received accurate diagnosis and appropriate recommendations Create exceptional value in the lives of patients by providing excellent Patient/Customer service through the delivery execution of the Pearle Vision neighborhood eye care experience Work with the License Operators store team and Pearle Vision brand field leadership to build and secure a safe and motivating work environment that encourages commitment, innovation, success and continued growth for the brand Ensures the office quality systems are maintained Helps ensure Pearle Vision is known as a leading optical provider within the community BASIC QUALIFICATIONS: Graduate of accredited school of optometry Licensed to practice Optometry in the state of practice location DPA and TPA certified Knowledge of current Optometric technology and practices THIS DESCRIPTION IS NOT INTENDED TO INCLUDE ALL DUTIES OR REQUIREMENTS Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. .job Title{ display:none !important; } Nearest Major Market: White Plains Nearest Secondary Market: New York City Job Segment: Patient Care, Franchise, Social Media, Optometry, Healthcare, Retail, Marketing
    $35k-53k yearly est. Easy Apply 60d+ ago
  • French/English Call Center Rep

    Global Channel Management

    Call center agent job in Port Washington, NY

    French/English Call Center needs1+ year(s) of experience working in customer service, hospitality or call center environment French/English Call Center requires: High school diploma Work hours: 11:00am 7:15pm & Training is (9am 5pm) for 2 weeks (35 hours a week) 1+ year(s) of experience working in customer service, hospitality or call center environment Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional speaking voice Strong verbal and written communication skills Demonstrated listening and comprehension skills A clear team player with strong interpersonal skills Ability to maintain composure when dealing with difficult customer situations Excellent time management skills must be able to prioritize tasks efficiently Strong PC skills including MS Office; Word and Excel Ability to navigate information systems and internet PREFERRED QUALIFICATIONS Higher education degree Previous experience using SAP Previous experience in the optical industry, full knowledge of optical products and a strong command of the industry language Bilingual French French/English Call Center duties: Answers incoming calls and processes orders. Resolves customer complaints, troubleshoots issues to determine best path for resolution. Correctly documents customer interactions and tracks call types. Maintains support service levels and upholds Customer Service standards. Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability. Takes inbound phone calls for up-to 90% of assigned shift. Performs all other duties as assigned.
    $30k-39k yearly est. 60d+ ago
  • Personal Lines Customer Service Agent

    Gail Audibert Associates

    Call center agent job in Fairfield, CT

    We are currently searching for Customer Service Agents to join us in one of our Connecticut locations. The ideal candidate will have experience with Personal lines of Insurance and a CT Property and Casualty license is required to perform this role. The Customer Service Agent will act as the agency representative to our clients, fellow professionals, the public and the general business community. Provide counsel & advice on new and/or additional insurance needs, explaining coverages & types of policies. Identify risk exposures, qualifying potential prospects. Maintain an underwriting renewal review process and a marketing renewal review program for all policyholders. Act as the first line of contact in the reporting and assignment of claim information for designated policyholders. Resolve general customer inquiries. We offer a “home-town” insurance setting with all the benefits of a corporation including competitive salary plus commission and incentive opportunity, medical, dental, 401k and retirement plans, plus more. Experience within the Personal Lines insurance industry is a plus, and a Connecticut Property & Casualty insurance license is required to perform this position. Customer Service and some Sales skills are a must. The ideal candidate will have excellent interpersonal, oral and written communication skills. We are looking for a self-starter who can work independently as well as being a team player.
    $29k-36k yearly est. 60d+ ago
  • New Car Dealer BDC Call Center Representative

    Nissan of Smithtown

    Call center agent job in Saint James, NY

    Are you looking for a fast-paced environment with great earning potential? The demand for automotive services is increasing!!! -- Nissan of Smithtown is looking for several Call Center Representatives to keep up with the demand in phone traffic. Apply to be a member of our service or sales team today! JOB DESCRIPTION: Do you have experience in being a Telemarketer or Appointment Setter? We have the phone traffic to keep you busy. We operate the one of largest Nissan Sales and Service departments on Long Island. Salary and lucrative bonuses -- if you're motivated by money --Earn $40,000+ /year apply today. Responsibilities (include but not limited to): Prospect daily for potential customers Call and email prospects in an effort to set an appointment. Learn to overcome objections and ask for the appointment. Prepare follow up literature to market to these clients. Track activity and complete reports. Follow all company policies and procedures. Requirements: Some telemarketing experience preferred Outstanding communication skills in both verbal and written. Confidence in your ability to be successful. A desire to work in a commission, performance based, environment. Great attitude with high energy personality. Excellent customer service skills. Professional appearance and work ethic. Self-starter and self-motivated. Ability to work well in a process driven environment. Compensation: Huge Earning Potential Full Training & Support
    $40k yearly 29d ago
  • Call Center Representative

    Bath Planet

    Call center agent job in Hauppauge, NY

    Job Description Call Center Representative (Part-time to Full-time) Bath Planet of Metro New York is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable, and maintenance-free. We are looking for a Call Center Representative to join our winning team. Join our team of professionals and earn a substantial income while helping homeowners improve their homes. This is an opportunity to make money, grow your skills, and be part of a fun, high-energy environment. General Purpose: Customer service skills are a must. Contact homeowners by telephone and set up qualified appointments for free consultations. Input lead information, update reports, and answer incoming calls from advertisements. Responsibilities: Deliver scripted pitch to the homeowners Adjust scripted pitch to meet needs of specific homeowners Handle homeowner's questions and objections Obtain homeowners' information including names, addresses, phone numbers, etc. Receive and input appointment details into the system Input homeowners' information and notes from the conversation Confirm appointments placed with canvassers or sales reps Issue appointments for reps to meet with prospective homeowners Conduct quality control phone calls Answer inbound telephone calls from advertising responses Follow up on initial contacts with homeowners Maintain accurate and updated lead information and reports Qualifications: Knowledge of sales and marketing principles and strategies Relevant work experience in telemarketing, inside sales, customer service, or promotions Proficiency in relevant computer applications Product knowledge - Training provided "Smile and dial" mindset - must be comfortable and confident on the phone Excellent verbal communication skills Strong note-taking abilities for accurate follow-up Effective time management and ability to prioritize tasks Consistent follow-up on leads is essential Well-spoken with an engaging, upbeat personality that shines through the phone Positive, self-motivated attitude with a strong work ethic Results-driven mindset - ability to turn conversations into opportunities and influence homeowners on the value of scheduling a visit with our outside sales team Perks: Performance-based biweekly bonuses Fun games and incentive rewards Growth opportunities as they arise Positive, supportive work environment 90-day review with potential for role and compensation advancement Ready to join a winning team? Apply today and start making a difference while building your future! Powered by JazzHR S2PrMEUYFB
    $30k-39k yearly est. 30d ago
  • Call Center Representative

    Key Hyundai of Milford

    Call center agent job in Milford, CT

    Key Cars Auto Group is looking for an enthusiastic and customer-focused Call Center Representative to join our growing team. This position is based out of our location in Milford, CT. As the first point of contact for our dealerships, you'll play an important role in creating a positive customer experience by answering calls, scheduling appointments, and providing information about our products and services. Responsibilities: Handle inbound and outbound calls in a professional and friendly manner Assist customers with scheduling service and sales appointments Provide accurate information about dealership services, promotions, and inventory Document all customer interactions in the CRM system Support dealership teams by following up with leads and ensuring excellent customer service Qualifications: Previous call center or customer service experience preferred Excellent communication and problem-solving skills Ability to multitask in a fast-paced environment Computer and data entry skills required Reliable, positive, and team-oriented attitude Benefits Top Rated Medical/Dental Benefits $25,000 Free Life Insurance 401(k) with company match after one year Paid Vacation Fun, energetic environment with lots of employee appreciation events Employee referral program Much more! About Us: Key Cars Auto Group is one of the fastest-growing retail automotive dealer groups in Connecticut. Our mission is to provide solutions rather than simply pushing products, believing that everyone deserves to drive a nicer, newer car. As an Internet Sales Appointment Coordinator, you will be an essential part of ensuring our customers find the right transportation solutions. At Key Cars, we strive for excellence in everything we do, and our commitment to exceptional service and solutions sets us apart. We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $28k-37k yearly est. Auto-Apply 60d+ ago
  • Call Center Representative

    Genesis of Milford

    Call center agent job in Milford, CT

    Key Cars Auto Group is looking for an enthusiastic and customer-focused Call Center Representative to join our growing team. This position is based out of our location in Milford, CT. As the first point of contact for our dealerships, you'll play an important role in creating a positive customer experience by answering calls, scheduling appointments, and providing information about our products and services. Responsibilities: Handle inbound and outbound calls in a professional and friendly manner Assist customers with scheduling service and sales appointments Provide accurate information about dealership services, promotions, and inventory Document all customer interactions in the CRM system Support dealership teams by following up with leads and ensuring excellent customer service Qualifications: Previous call center or customer service experience preferred Excellent communication and problem-solving skills Ability to multitask in a fast-paced environment Computer and data entry skills required Reliable, positive, and team-oriented attitude Benefits Top Rated Medical/Dental Benefits $25,000 Free Life Insurance 401(k) with company match after one year Paid Vacation Fun, energetic environment with lots of employee appreciation events Employee referral program Much more! About Us: Key Cars Auto Group is one of the fastest-growing retail automotive dealer groups in Connecticut. Our mission is to provide solutions rather than simply pushing products, believing that everyone deserves to drive a nicer, newer car. As an Internet Sales Appointment Coordinator, you will be an essential part of ensuring our customers find the right transportation solutions. At Key Cars, we strive for excellence in everything we do, and our commitment to exceptional service and solutions sets us apart. We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $28k-37k yearly est. Auto-Apply 60d+ ago
  • Call Center Representative

    Stony Brook Community Medical, PC 3.2company rating

    Call center agent job in Setauket-East Setauket, NY

    Act as a central point of communication among providers, patients and other team members of our team. Incumbent schedules patients for provider appointments and diagnostic testing utilizing knowledge of medical terminology and practice policies and protocols. Troubleshoots patient concerns and routes calls to the appropriate staff member when needed. Essential Job Functions: Answer large volume of calls promptly. Screen all calls for urgency and handle all calls with confidence, compassion and efficiency. Schedules patient appointments and diagnostic testing for all providers. Collect and verify patient demographic information as well as verify insurance when appropriate. Accurately records patient messages and routes them to the provider or appropriate team member. Reviews and maintains provider's schedules according to practice guidelines to ensure patients are scheduled appropriately.
    $22k-29k yearly est. 11d ago
  • Call Center Representative

    The Vascular Experts 3.8company rating

    Call center agent job in Shelton, CT

    Job Title: Call Center Representative Reports To: Director Location(s): The Vascular Experts Pay Status: Full Time / Hourly Non-Exempt Incumbent consistently provides courteous, informative and professional service and responsiveness to all calls from patients, family members or other callers. Schedules appointments for callers as required. Principal Duties & Responsibilities: Answers multi phone lines, greets all callers politely and quickly determines the needs of the caller. Schedules appointments for callers with the appropriate physician or provider. Uses mail/e-mail/faxes to deliver paperwork to all new patients of the practice Introduces patients to our patient portal and its associated functions. Accurately documents all necessary patient information into the appointment notes. Promptly notifies the appropriate staff/physicians of any emergency calls from a hospital, facility, physician and/or patient. Retrieves messages from the patient portal and responds to them in a timely manner. Directs phones calls that require assistance from office personnel to appropriate office staff. Performs other related duties as assigned by direct manager or other authorized manager of TVE. Required Experience, Education & Licensure: Incumbent must possess a minimum education of a High School Diploma (or GED), with a minimum of two (2) years of prior experience in a customer service call center or a receptionist position. Must demonstrate effective communication skills and the ability to interact tactfully with a variety of callers and the ability to independently schedule appointments or resolve patient/family member questions.
    $29k-34k yearly est. 56d ago
  • Call Center Agent

    Spire Orthopedic Partners

    Call center agent job in Greenwich, CT

    Who we are: Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts. What you'll do: Be the helpful guide who serves as initial point of contact through our call center to register all new patients and direct current patients - utilizing skills of tact, compassion, and confidentiality in a professional manner. This position plays a key role in the efficient and effective clinical and administrative operations of the practice. Responsibilities/Duties: * Manage calls from patients requiring medical care and provide / gather information needed. * Creates, updates, and accesses confidential patients' data in EMR with a high level of confidentiality and accuracy. * Facilitates the appointment process by gathering necessary demographic, referral source and clinical information, ensuring complete and accurate documentation. * Observes telephone flow; offering or requesting assistance as needed. * Communicates with all departments effectively and efficiently to minimize wait times while providing high quality customer service. * All other duties as assigned by the manager.
    $31k-44k yearly est. 34d ago
  • New Car Dealer BDC Call Center Representative

    Nissan of Smithtown

    Call center agent job in Saint James, NY

    Are you looking for a fast-paced environment with great earning potential? The demand for automotive services is increasing!!! -- Nissan of Smithtown is looking for several Call Center Representatives to keep up with the demand in phone traffic. Apply to be a member of our service or sales team today! JOB DESCRIPTION: Do you have experience in being a Telemarketer or Appointment Setter? We have the phone traffic to keep you busy. We operate the one of largest Nissan Sales and Service departments on Long Island. Salary and lucrative bonuses -- if you're motivated by money --Earn $40,000+ /year apply today. Responsibilities (include but not limited to): Prospect daily for potential customers Call and email prospects in an effort to set an appointment. Learn to overcome objections and ask for the appointment. Prepare follow up literature to market to these clients. Track activity and complete reports. Follow all company policies and procedures. Requirements: Some telemarketing experience preferred Outstanding communication skills in both verbal and written. Confidence in your ability to be successful. A desire to work in a commission, performance based, environment. Great attitude with high energy personality. Excellent customer service skills. Professional appearance and work ethic. Self-starter and self-motivated. Ability to work well in a process driven environment. Compensation: Huge Earning Potential Full Training & Support
    $40k yearly 60d+ ago
  • Call Center Representative

    Bath Planet

    Call center agent job in Hauppauge, NY

    Call Center Representative (Part-time to Full-time) Bath Planet of Metro New York is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable, and maintenance-free. We are looking for a Call Center Representative to join our winning team. Join our team of professionals and earn a substantial income while helping homeowners improve their homes. This is an opportunity to make money, grow your skills, and be part of a fun, high-energy environment. General Purpose: Customer service skills are a must. Contact homeowners by telephone and set up qualified appointments for free consultations. Input lead information, update reports, and answer incoming calls from advertisements. Responsibilities: Deliver scripted pitch to the homeowners Adjust scripted pitch to meet needs of specific homeowners Handle homeowner's questions and objections Obtain homeowners' information including names, addresses, phone numbers, etc. Receive and input appointment details into the system Input homeowners' information and notes from the conversation Confirm appointments placed with canvassers or sales reps Issue appointments for reps to meet with prospective homeowners Conduct quality control phone calls Answer inbound telephone calls from advertising responses Follow up on initial contacts with homeowners Maintain accurate and updated lead information and reports Qualifications: Knowledge of sales and marketing principles and strategies Relevant work experience in telemarketing, inside sales, customer service, or promotions Proficiency in relevant computer applications Product knowledge - Training provided "Smile and dial" mindset - must be comfortable and confident on the phone Excellent verbal communication skills Strong note-taking abilities for accurate follow-up Effective time management and ability to prioritize tasks Consistent follow-up on leads is essential Well-spoken with an engaging, upbeat personality that shines through the phone Positive, self-motivated attitude with a strong work ethic Results-driven mindset - ability to turn conversations into opportunities and influence homeowners on the value of scheduling a visit with our outside sales team Perks: Performance-based biweekly bonuses Fun games and incentive rewards Growth opportunities as they arise Positive, supportive work environment 90-day review with potential for role and compensation advancement Ready to join a winning team? Apply today and start making a difference while building your future!
    $30k-39k yearly est. Auto-Apply 60d+ ago
  • Call Center Representative

    Genesis of Milford

    Call center agent job in Milford, CT

    Job Description Key Cars Auto Group is looking for an enthusiastic and customer-focused Call Center Representative to join our growing team. This position is based out of our location in Milford, CT. As the first point of contact for our dealerships, you'll play an important role in creating a positive customer experience by answering calls, scheduling appointments, and providing information about our products and services. Responsibilities: Handle inbound and outbound calls in a professional and friendly manner Assist customers with scheduling service and sales appointments Provide accurate information about dealership services, promotions, and inventory Document all customer interactions in the CRM system Support dealership teams by following up with leads and ensuring excellent customer service Qualifications: Previous call center or customer service experience preferred Excellent communication and problem-solving skills Ability to multitask in a fast-paced environment Computer and data entry skills required Reliable, positive, and team-oriented attitude Benefits Top Rated Medical/Dental Benefits $25,000 Free Life Insurance 401(k) with company match after one year Paid Vacation Fun, energetic environment with lots of employee appreciation events Employee referral program Much more! About Us: Key Cars Auto Group is one of the fastest-growing retail automotive dealer groups in Connecticut. Our mission is to provide solutions rather than simply pushing products, believing that everyone deserves to drive a nicer, newer car. As an Internet Sales Appointment Coordinator, you will be an essential part of ensuring our customers find the right transportation solutions. At Key Cars, we strive for excellence in everything we do, and our commitment to exceptional service and solutions sets us apart. We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $28k-37k yearly est. 29d ago

Learn more about call center agent jobs

How much does a call center agent earn in Stamford, CT?

The average call center agent in Stamford, CT earns between $27,000 and $52,000 annually. This compares to the national average call center agent range of $23,000 to $41,000.

Average call center agent salary in Stamford, CT

$37,000

What are the biggest employers of Call Center Agents in Stamford, CT?

The biggest employers of Call Center Agents in Stamford, CT are:
  1. Spire Orthopedic Partners
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