Call center agent jobs in Suffolk, VA

ONSITE - Chesapeake, VA Monday - Friday | 8:30 AM - 5:30 PM EST Pay: $16/hour- please note this rate may be below your state's minimum wage. Consider this when applying. Some overtime may be required. Growth opportunities! Health benefits for you and your family, including medical, dental, and vision, starting on day 1! About the Role As a Benefits Call Center Representative, you'll support employees by answering incoming calls and helping them understand their healthcare, retirement, and other benefit options. You'll handle a steady call volume while navigating multiple systems and may also assist with back-office tasks like claims processing and general administrative work. Your strong communication skills, reliability, and ability to deliver excellent customer service will help create a positive experience for every caller. Requirements: We're looking for candidates with strong customer service skills and natural empathy. To succeed in this role, you must have: • Previous call center experience with high-volume calls • Experience with healthcare or employer benefits (highly preferred) • Keyboarding and MS Office proficiency • Basic computer knowledge (command prompts, shortcuts, troubleshooting) • Excellent verbal and written communication skills • Strong problem-solving skills • Ability to multitask effectively • Ability to work independently with minimal supervision • High school diploma or GED • Successful background check & drug test (includes education and employment verification) • Must be 18 years of age or older Key Duties: • Help participants understand plan options and provisions • Respond to client inquiries via phone and web • Complete customer-related transactions with limited supervision • Meet accuracy and timeliness standards • Document calls thoroughly in the case management system • Complete callbacks promptly and escalate when necessary • Follow call center policies, procedures, and performance metrics • Provide guidance on required forms and next steps • Perform additional duties as assigned • Comply with all company policies and standards Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $29,640 - $37,050.

Job Description Overnight Call Center Agent - notify MD Are you a night owl ready to be a vital voice for businesses and healthcare providers? notify MD is hiring Overnight Call Center Agents to join our supportive and compassionate team. We provide essential support to diverse clients, from medical offices to apartment complexes. No experience? No problem! We offer comprehensive training in a positive, team-focused environment designed for your success. What You'll Do: Professionally handle incoming calls. Greet callers with a polite, pleasant tone. Accurately gather and relay required information. Verify and enter details precisely into our system. What We're Looking For: A welcoming voice with an upbeat tone. Strong English communication (spelling, grammar). Computer skills in a Windows environment. Reliable attendance. Typing speed of 35+ WPM. Availability to work one weekend day per week. Compensation & Full-Time Benefits: Compensation: $17.50 / Hour Benefits include: Employee Stock Ownership Full Medical, Dental, Vision Paid Vacation 401K with Company Matching Free Life Insurance Policy Legal Assistance Ready to start a rewarding career journey? Apply today! notify MD is an Equal Opportunity Employer. Job Posted by ApplicantPro

Busch Vacuum Solutions is a leading manufacturer of vacuum pumps, compressors, and blowers for use in industries such as semiconductor manufacturing, food processing, metallurgy, biomedical, and material handling. Busch Vacuum Solutions has an immediate direct hire opportunity open for a Customer Service Representative at our headquarters in Virginia Beach, Virginia! The Customer Service Representative is responsible for responding to customers, key accounts and satellite office phone inquiries and performs a variety of duties related to the Customer Service area in direct accordance with company policies and procedures. If you are an enthusiastic administrative professional, apply NOW for an opportunity to find out why Busch Vacuum Solutions is an amazing place to work! Job Responsibilities * Receives, researches, and answers internal and external customer and key account inquiries and requests regarding standard products, prices, delivery and nearest distribution and service center. * Creates and maintains files and reminders for follow-up action with customers to assure high level of customer service * Provides support and assistance to the Customer Service Manager as needed * Remains current on changes in policies, procedures, and product offerings, assuring compliance * Routes freight by best carrier * Prepares and processes quotes to orders and up-sale of products (accessories and parts) * Applies appropriate discounts and commissions based on company schedules * Interfaces with Sales team, Credit Department Engineering, Production and Warehouse on behalf of key accounts and customers * Maintains correct customer information; to include names, addresses, etc. * Enters orders received from customers. Reviews customer purchase for price, delivery, payment terms, carrier, freight, billing and shipping address, item description, tax status and part number(s) * Prepares appropriate shipping documents * Initiates credit application for the credit department and processes credit card orders * Processes all sales orders and upsell of products (accessories/parts) * Prepares credit card sales returns/credit memos, and issues returned goods authorizations * Communicates order report to appropriate parties * Manages quote log * Communicates to Sales through Company CRM tool * Participates in standard product training * Back up to reception * Assists Marketing with info/Sale leads. Required Experience * 2+ years of experience in Customer Service: Required * Experience in industrial vacuum manufacturing setting a plus! * Intermediate Knowledge of Microsoft Office software: Required * Experience with Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems: Required * High School Graduate or General Education Degree (GED): Required Personal Qualifications * Work with a high level of initiative, be self-motivated, and possess professional maturity * Be detail, goal, and safety oriented * Must be organized and maintain a clean and orderly workspace * Must possess a positive attitude, be dependable, and trustworthy * Work independently or as a team, as necessary, to fulfill department and Busch goals and objectives * Possess strong oral and written communication skills in English Job Requirements * Ability and willingness to pass a 10-panel drug screen, 7-year criminal history check * Most felonies are a disqualifier, misdemeanors are considered on a case-by-case basis * Must be willing and able to utilize all required PPE * Willingness to travel domestically for training * Valid Drivers' License must be maintained throughout employment that meets Busch insurance standards Physical Requirements * Constant standing, walking, sitting, lifting/carrying/pushing pulling up to 10lbs * Frequent standing, walking, sitting, lifting/carrying/pushing pulling up to 10lbs * Occasional climbing, squatting, kneeling, bending, reaching outward and/or above the shoulder, and lifting/carrying/pushing pulling up to 20lbs * All applicants must be able to hear and see audible and visual alarms and must be able to wear all required PPE, such as safety shoes, electrical hazards, safety glasses, and hearing protection. Benefits & Opportunities Busch Vacuum Solutions offers an attractive benefits package, which includes medical, dental, vision, EAP, tuition reimbursement, Legal Plan, 401K, PTO, and more! Opportunity for growth and advancement via on-the-job training, paid training/certifications, tuition reimbursement, and opportunities for advancement within the company. Busch values promoting from within! Work Environment Moderately controlled manufacturing environment, moderate noise levels, fumes, and airborne particles, while working near moving mechanical parts. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Why work for Busch Vacuum Solutions? As diverse and boundless as the world of vacuum is, so are the jobs and tasks at Busch. We welcome all talents, regardless of education, age, gender, or nationality; worldwide. Nearest Major Market: Virginia Beach

Job Description Full-Time Customer Service Agent (All interviews will be conducted at our Chesapeake office) Ruby is dedicated to creating personal connections that empower businesses to thrive. We are seeking a full-time (40 hours/week) Customer Service Agent to act as a Virtual Receptionist, providing the friendly, professional voice our customers depend on. Your responsibilities will include managing incoming calls and website chats with skill. Since we deliver exceptional service 24/7, 365 days a year, this role requires availability to work a weekend day and holidays. This role is perfect for a customer service professional who thrives in a fast-paced, high-call-volume environment and is dedicated to consistently creating exceptional experiences. You will be responsible for skillfully handling incoming calls and chats while maintaining adherence to service quality and performance expectations. Success requires multitasking skills across dual screens, strong attention to detail in all written communication, and a commitment to reliable attendance and schedule adherence. To be successful in this role, you must have: Type a minimum speed of 40 WPM Proficient computer skills and the ability to multitask using two monitors A warm and friend demeanor, with the ability to maintain composure and confidence when assisting emotional or upset callers A proven track record of self-motivation and accountability Bonuses, but not required: At least one year experience in a call center or high-volume inbound call role, or Professional/administrative role with light inbound call volume, or Customer service/experience role Experience in utilizing Office 365 Bilingual (Read, write, and speak in Spanish and English) Pay and Benefits: Pay: $21/hour with perfect attendance. Perfect attendance means being on time for the start of your shift, returning on time from all breaks, and completing your full assigned shift. Compensation without perfect attendance is $19/hour Benefits: Full Medical, Dental, and Vision Insurance Employee Stock Ownership Plan 401k with Matching Contributions 2 Weeks Paid Vacation in 1 Year Life Insurance Policy Legal Assistance Ruby is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Job Posted by ApplicantPro

We're seeking two Customer Service Representatives to join our client's manufacturing team in Virginia Beach. This role requires data entry and administrative support position focused on accuracy, documentation, and quality customer interactions. Key Responsibilities Manage customer inquiries, orders, quotes, and returns. Process credit applications and coordinate with shipping carriers. Maintain accurate customer data within CRM/ERP systems (SAP preferred). Support internal teams with order updates, pricing, and documentation. Resolve customer issues and ensure timely, accurate communication. Qualifications Must have 3-4 years of administrative or customer service experience in manufacturing, logistics, or distribution. Proficient in CRM/ERP systems; SAP a plus. Strong data entry and multitasking skills with attention to detail. Excellent written and verbal communication. Local to the Virginia Beach area with a history of long-term employment. Hours: Monday - Friday 8AM to 430PM Pay: $20-$23 an hour

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Qualifications High School Diploma Additional Information For any queries you can reach me @ ************

Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina. Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published. Working in a team based environment, our mission is to help patients optimize their urological health. Job Description We are seeking candidates with prior clinical experience, to join our team. This position will be responsible for scheduling all non-surgical office appointments, responding to incoming phone calls from established patients and other external callers, and communication with sites to ensure that patient phone call requests are resolved in a timely manner. This role is critical to creating a positive first impression for the practice and to show patients a "we care" attitude. Evaluate patient's needs and determine appropriate site and provider of care. Register patients by gathering demographic information with the highest possible proficiency, and verify existing data. Promptly and courteously answer and screen incoming calls and route them appropriately according to established customer service guidelines. Prioritize calls using courteous and professional attitude to ensure the highest satisfaction from patients. Verify and/or confirm appointments for patients. Provide various types of information to assist patients. Arrange the services of an interpreter when deemed necessary Ensure that all new patient medical notes from referring providers are scanned into electronic medical chart. Qualifications Possesses strong oral and written communication skills for corresponding with physicians, patients, fellow employees, third party insurance company representatives. Athena experience preferred Previous experience as RN, LPN, Medical Assistant Must possess strong customer skills Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionThe following is considered minimum expectations in performance while working for Domino's Pizza: Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu. Being in perfect image according to standard Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered No one is allowed to clear pizzas before it is ready to place in the oven Drivers must have $1 in coin change on every delivery Drivers must say “Let me get your change” on every order NO EXCEPTION No one is allowed to carry more than $20 while on the clock including personal money No one is allowed to have a pocket knife or any weapon while working Driver vehicles are to be neat and clean and in positive image while working Drivers are not to be routed early or checked in early from delivery Pizza makers must wash hands prior to making products Only proper procedure for products is allowed Every driver must have done Safe Delivery CBT Every order is to be repeated for accuracy and name and address confirmed

Job DescriptionBenefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Receive a high volume of inbound calls and emails Identify the reason for the customers call, collect relevant information and provide solutions Refer to premade scripts for a variety of customer service topics Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively

At C&F Enterprises Inc. we strive to learn, improve, and serve everyday. From our customers to our employees, we have been a business partner of choice in our community for over 40 years. Representing many different brands, we are proud to offer home decor that can showcase your personal style in every room of your home. At C&F Enterprises Inc. We are looking for individuals who enjoy a team oriented environment, can demonstrate individual resourcefulness with an entrepreneurial spirit - the foundation of our success! We hope you will decide to join our family of dedicated employees. Job purpose This role is vital to our entire customer experience operation. You will function as the primary liaison and operational hub, ensuring seamless communication and effective support across all internal departments. A core part of your mission is to actively champion and embed the company's core values, thereby setting and maintaining a high standard of excellence in customer service. Ultimately, you are responsible for proactively building and sustaining strong, collaborative relationships with both our external customers and our internal teams to ensure unified success. Duties and responsibilities Champion the Customer Experience Serve as the primary customer liaison, building and maintaining unshakeable, productive relationships by providing timely support, proactive guidance, and accurate information. Actively champion and embed service excellence by addressing all customer needs, resolving inquiries, and ensuring seamless communications (phone, email, fax). Maintain a broad knowledge base of company products, services, and promotions to effectively support and inform customers. Sales and Data Administration Coordinate the order-to-cash process: accurately take and process customer orders, enter data for invoicing and credits, process payments, and manage direct billing. Own data integrity by performing a significant amount of data entry, computer navigation, and maintaining accurate customer and transactional files. Generate and compile key insights using functional software to create reports, statistics, and timelines that drive clarity in order fulfillment. Logistics and Fulfillment Support Guide and track order flow: research, verify, and track order statuses, communicate feedback to customers, and manually split complex orders to multiple warehouse locations. Contribute to inventory and warehouse efficiency by maintaining inventory transactions, obtaining materials from vendors, stocking shelves, completing necessary paperwork, and packing orders to specification. Ensure a safe and effective work environment by proactively focusing on safe work habits and supporting facility logistics, including annual event support (e.g., National Sales Meeting). Teamwork and Continuous Growth Actively contribute to a cohesive team atmosphere by performing essential clerical and administrative duties and corresponding with various internal departments to meet customer needs. Demonstrate commitment to the company's core values and pursue continuous learning that enhances skill sets and supports organizational growth. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. Skills Exceptional customer service capabilities and customer focus. Demonstrated high proficiency in Microsoft Office Suite and Outlook Excellent oral and written communication skills Ability to multitask and problem-solving skills Impeccable time-management, organizational, and attention to detail skills Knowledge in home fashions, gifts, textiles, or retail industries Ability to work both independently and in a group setting Ability to take initiative Demonstrated ability to maintain stable performance under pressure Qualifications A high school diploma and/or equivalent experience 1-2 years or more years in an Administrative, Customer Service or related field experience Must be familiar with customer resolution techniques Must have strong computer and data entry skills, order processing systems Physical requirements Sitting, Standing Walking Lifting: Raising or lowering an object from one level to another (includes upward pulling) Prolonged use of computer involved; use of hands and finger coordination; Specific vision abilities required by this job include close vision, distance vision. Color vision, depth perception, and ability to adjust focus. Speech clarity requires the ability to speak clearly so others can understand you. Carrying, Pushing, Pulling boxes and sample orders up to 50 lbs. The successful candidate must be able to pass a pre-employment background check and drug screening. All applicants are required to successfully complete a background check and drug screening as part of the pre-employment process. Applicants must be authorized to work in the United States at the time of application and must not require sponsorship now or in the future. C&F Enterprises, Inc. is an equal opportunity employer. We are committed to recruiting, hiring, and promoting qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law. If you are an individual with a disability and require a reasonable accommodation during the recruitment process, please contact ************. *No Recruiters/Agencies Please*

Job Description Are you an eager self-starter that loves systems and improving efficiency? Are you looking for a career that is rewarding with opportunities for growth? As the Customer Service Representative, you will serve as the guru of residential garage doors, garage door openers, and related components. You will interact with customers on a daily basis, providing them with excellent customer service, answering all customer inquiries with high level of accuracy and up to date information. You will support the Logistics team as needed and provide a high level of customer service to internal customers, such as technicians in the field, installers, etc. You will also provide training support for all customer service duties inside and outside of the customer service team. This position will be part of our Customer Service team, not only supporting all of the functional departments and employees of Sydnic LLC, but also supporting our external customers. If you are looking for a company that values your success, where you can grow both personally and professionally, we would love to talk to you. Apply at Precision Garage Door Service today! Why You'll Want to Join the Precision Garage Door Service Team As a vetted franchise owner, we're a leader in the industry, focusing on the customer experience and your career. You'll receive: · Professional training and development - Our goal for our office team is to own systems, processes, and results. · Pay - you'll make between $20 and $24 per hour as a Customer Service Representative. · A team invested in your future - We're a team here, and while you'll be working independently much of the time, you'll find out quickly that everyone has your back. · Support from our leadership - We are passionate about helping and supporting you and your goals. · Support from the Team - Just because you are on your own doesn't mean you are completely isolated. We have a dynamic team environment where we keep in touch with everyone, whether it's on a group phone call or a FaceTime chat to help each other out through the day. We meet regularly. · Friendly Competition and Accountability - We push each other to be better and are all competitive by nature. We hold each other accountable and learn from each other's mistakes. · One of the Best - As a Precision Garage Door Service employee, you'll be representing a brand that sets a high level of professionalism in the industry, from our branded company vehicles to our high-quality level of service. We also set a high bar in valuing and taking care of our employees, providing the best benefits packages and compensation opportunities. Your Responsibilities as a Customer Service Representative: As a Customer Service Representative, you'll promptly and professionally handle any incoming calls and requests from customers, while providing an exceptional level of customer service. Promptly and professionally handle any incoming calls and requests from customers, while providing an exceptional level of customer service Processes customer payments, refunds, and financing accurately and efficiently and able to answer customer inquiriesregardingbilling Provide quality customer service in a variety of areas, including but not limitedto:scheduling, billing, ordering, and technical support Assistcustomers with basic technical support needsand provides them with applicable and relevant resources Manage customer service resources (ex. MailPage, Trello,Service Titan,etc.) Manage and remain up to date on communications, both internally and externallyinall platforms such as Teams, Outlook, Trello, etc. Respond to customer messages received on marketing platformsas assigned/neededand convert leads into booked jobs(i.e.Angi, Yelp, BBB, Facebook, Google, etc.) Assistwith and manage collection of accounts receivableswhen able/as needed Schedules technician calls for all markets as needed Provides phone support in all markets Provide backup support tothe Logisticsteam, including communication with customers,collecting deposits, sending order confirmation documentation, scheduling installations, etc.when able/as needed Work with other relevant teams to resolve any potential or current customer issues Follows up with all customer inquiries or estimates Document communications with customers in CRM systemsaccurately and regularly Provide administrative support to various functions within the organization Participate in continual training and improvement of processes How to Succeed in this Role · Maximizing Your Time - You will stay busy by fully addressing the customer's needs and offering them the best solutions, and managing your time throughout the day to help as many customers as you can. This allows you to control your own income. · Quality Work - You'll make sure the job gets done right the first time. · Wowing the Customer - Customers will be happy and leave glowing reviews. · Commitment to Safety - You drive and work safely. Requirements for the Customer Service Representative Role Basic Position Requirements · Ability to provide excellent customer service by assessing customer needs, meeting quality standards and evaluating customer satisfaction · Ability to give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times · Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work · Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems · Ability to cooperate and solve problems in a team environment · Ability to follow complex instructions and communicate effectively orally and in writing · Ability to organize work for timely completion · Ability to identify specific door brands, openers, keyless entry systems and components Knowledge/Skills/Abilities Knowledge of scheduling, problem solving and conflict resolution Knowledge of basic accounting and finance as it relates to sales Skill in using Microsoft Office products (Word, Outlook, and Excel) or equivalent in G-Suite Skill in using alternative computer programs and software (Service Titan, Swipe Simple, Salesforce, etc.) Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems Ability to provide excellent customer service by assessing customer needs, meeting quality standards and evaluating customer satisfaction Ability to give full attention to customer communications, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work Ability to cooperate and solve problems in a team environment Ability to follow complex instructions and communicate effectively orally and in writing Ability to organize work for timely completion Ability to learn and identify specific brands of products offered and components Ability to learn and convey basic technical support Ability to assist with administrative tasks Pay and Benefits We offer competitive pay that will meet or beat any trade. Pay will be approximately $41,600-$50,000 per year. Competitive pay that grows with experience PTO (Paid Time Off) 9 Paid Holidays (New Year's Day, Good Friday, President's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day) On-the-Job Training & support Travel expense reimbursement and Training Per Diem Professional Development reimbursement Health, dental, vision insurance (multiple insurance level options) HSA/FSA Accident coverage Short and Long Term Disability Company Sponsored Life Insurance Voluntary Life Insurance 401k Retirement Options w/ 5% company match Employee Referral Program up to $500 At Precision Garage Door Service, we take pride in building a strong team and a sophisticated reputation. With our training and processes, the sky is the limit for your success in this industry. If you are ready to put your customer service and mechanical skills to work to elevate your career, then we want to hear from you. APPLY TODAY!

Join the team as a Customer Service Representative at Casey Auto Group's Collision Center! Are you a people person with a passion for providing exceptional service? Do you thrive in a fast-paced environment where your organizational skills are key to success? Casey Auto Group's Collision Center is looking for a Customer Service Representative to be the welcoming face and reliable point of contact for our valued customers! In this role, you will play a vital part in ensuring every customer's experience is smooth and efficient throughout the repair process. This is a full-time position, 40-45 hours per week. Schedule will be Monday-Friday, and some Saturdays. Essential Duties: Your primary focus will be on the customer and the smooth flow of the repair process. Key responsibilities include: Customer Interaction: Greet customers immediately with a smile and eye contact for estimates and drop-offs. Review services, paperwork, and inspection reports with customers. Verify and update all contact information. Daily communication with customers with vehicle updates, noting all changes in the log. Review vehicle and repairs, collect payment, and answer questions upon delivery if the Estimator is unavailable. Administrative & Coordination: Ensure all proper documents are signed before services begin. Complete and process necessary paperwork, run copies, fax forms as needed. Open and close repair orders, assembling repair jackets. Order all parts for the job and collect receipts for all parts and charges. Work with the Estimator and Technicians to manage parts and production schedules daily. Book repair orders and prepare customer copies for pickup. Manage Accounts Receivable by checking daily and calling on past-due accounts. Handle purchase orders for internal repairs and distribute invoices to Corporate. Team Support: Assist the Estimator. Participate in daily team meetings to review shop vehicles. Provide daily production lists and time sheets to Technicians. Prepare loaner vehicle contracts. Qualifications: The ideal candidate for this position will have: Experience in Customer Service, Telemarketing, and/or Sales is preferred. The ability to successfully perform all the essential duties listed above. Strong organizational skills and attention to detail. Excellent communication skills, both verbal and written. Why Join Our Team? At Casey Auto Group, we take care of our team members with a comprehensive benefits package and the resources you need to succeed: Comprehensive Benefits Medical, Dental, and Vision Insurance FSA/HSA/LPFSA Prescription drug coverage 401(k) with company contribution upon eligibility Short- and Long-Term Disability HealthJoy App - company-paid healthcare navigation tool Employee Assistance Program Legal Resources coverage & ID Protection Work-Life Balance & Perks Vacation & Holiday pay Employee referral bonus programs Employee parts & service discounts Discounted gym memberships to OneLife & YMCA APPLY NOW! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Description TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $15.00/hour, which includes a base pay of $13.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Job DescriptionDescription: Essential Duties & Responsibilities (included but not limited to) The candidate shall possess the ability to operate a switchboard with speed and accuracy. Ability to supervise subordinates. Ability to handle moderately complex clerical duties. Ability to deal effectively with department employees by telephone. Ability to enunciate clearly in a well-modulated voice. Acts as a full-time operator on a one or multi-position switchboard. Handles complaints and difficult problems arising out of the operation of the switchboard. Provides callers with routine non-technical information and refers to other questions to proper persons. Performs related clerical/typing responsibilities associated with the switchboard. Operate attendant Intellidesk Console Keyboards, NEC DT300 or DT700 Telephones, Various paging and alarms systems (Symplex Alarm System) Implements regulations and directives regarding the provision of switchboard services. Requirements: ANSWER AND PROCESS ALL INCOMING CALLS The candidate shall answer incoming calls politely, efficiently and in a friendly manner, even during heavy workload and crises periods. Calls shall be answered in priority order. Incoming calls shall be routed appropriately throughout the facility. The candidate shall receive collect calls, only if authorized and obtain and record time and charges. The candidate is responsible for immediate, professional responses to and recording the following: emergency alarms, codes, bomb threats, fires, and disasters. They shall also be required to receive and transmit over two-way radios. The candidate shall follow the instruction if a bomb threat is received. Written procedures and formats for this type of reporting are currently established in the telephone office. Operators are not authorized to place personal calls for employees, visitors or patients. Use of credit cards, collect calls and third-party calls are not permitted. Operators shall be polite and explain to callers when calls cannot be completed as requested. Operators shall be responsible for ensuring that no unauthorized long-distance calls are made through the switchboard. Personal calls while on duty shall be restricted for emergencies only. Information services include using the overhead paging system and Zetron radio paging system to relay messages, announcements and implement various procedures dictated by telecommunication and IT directives which include providing information concerning the health care system to patients and visitors. The candidate shall utilize the facility radio, overhead paging, pocket paging, and code-paging systems as required. Emergency Calls and Alarm Systems: Operators may also be required to receive and transmit over two-way radios. Written procedures for response to these emergencies will be provided by the client. Operators shall make announcements on the public address system. A scripted procedure will be provided for emergency paging and guidelines for announcements on the public address system. All announcements must be made in a clear, efficient and polite manner, and as quickly as possible. The candidate shall assist in placing various types of outgoing calls and coordinating and patching through one or more stations when necessary. Assist facility staff and patients, when necessary, in placing calls. Calls shall include but are not limited to, commercial and Federal Telecommunication Systems (FTS) calls. Politely, efficiently and in a friendly manner explain to users why calls cannot be completed as requested, if and when a situation of this type arises. The candidate shall maintain a log of all telephone equipment malfunctions and/or complaints regarding telephone service. Upon request of callers, verify telephone equipment malfunctions and report them to Information Resources Management Service (IRMS). The candidate shall become familiar with the functions of the different services within the facility. With this knowledge, determine the area within the campus when the caller does not know the telephone extension. JOB KNOWLEDGE The candidate shall have an understanding of Federal Telecommunications System (FTS) A complete understanding of the equipment presently installed: NEC DT300 or DT700 Telephones. Adequate technical expertise to be able to identify malfunctions and report them to the maintenance unit. Adequate knowledge of filing systems and procedures. Attention to details to ensure the accuracy of distributed documents/mail to the correct addressees. Well organized to prioritize the delivery of mail and documents. Attention to details to ensure the thoroughness and accuracy in placing various documents in the appropriate files and organizing them. Must develop a thorough knowledge of mission organizational structure and sufficient knowledge of specific jobs and individuals to effectively route incoming calls to the proper office. EQUIPMENT Intellidesk Console Keyboards NEC DT300 or DT700 Telephones Various paging and alarms systems (Symplex Alarm System) Basic Siemens Optiset Swiss phone voice pager EDUCATION, TRAINING, AND EXPERIENCE Completion of Secondary School is required Prior Work Experience: Six months to one-year Experience as a telephone operator/switchboard position and some exposure to the technical aspects of telephony to include trunking and key systems is required. BENEFITS Health benefits (Health Insurance Services) Vacation and Holiday Workers' compensation

Job Description We're looking for a Customer Care Specialist who thrives on problem-solving, professionalism, and creating positive outcomes for our customers. This role is key in supporting escalated customer situations, ensuring issues are resolved quickly and fairly, and representing our values with every interaction. OUR STORY Grand Furniture was founded in 1947 by Rose Stein and operated alongside her 2 sons, Jerry and Herbert. In 1988, Jerry Stein acquired full ownership and brought on his sons, Steve and Craig. Craig Stein became the sole owner in 2009 and opened the first Ashley Furniture in Hampton Roads in 2010, adding to Grand Brands market share. Grand Brands is home to Grand Furniture, Grand Outlet, and Ashley Furniture/Outlet, serving customers right here in Southeastern Virginia and has been recognized as the #1 Ashley Stores licensee. In other words, we operate the highest-ranked Ashley stores nationwide, so customers get great selection and service, and our teams get growth opportunities. Requirements Qualifications Strong conflict resolution and problem-solving abilities Excellent written and verbal communication skills Proficiency in Microsoft Office and ability to use multiple systems Ability to analyze trends and communicate insights to management Strong attention to detail and thorough documentation skills 2+ years in escalated customer service or call center environment preferred Availability to work weekends and holidays Responsibilities Provide exceptional service with a can-do, positive attitude Manage escalated customer concerns with a solutions-oriented approach Keep records and queues updated to ensure timely follow-up Make smart decisions that balance customer satisfaction with company goals Partner with management when higher-level escalation is required Analyze customer trends and share insights to improve processes You're a great fit if you: Have 2+ years of escalated customer service or call center experience Are knowledgeable on products, processes, and policies to solve concerns quickly Communicate with confidence, empathy, and respect Can work independently while knowing when to ask for support Are skilled with Microsoft Office and able to navigate multiple systems Are flexible and available to work weekends and holidays as needed Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k,) Life Insurance Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Employee Discount Employee Assistance Program

We're looking for a Customer Care Specialist who thrives on problem-solving, professionalism, and creating positive outcomes for our customers. This role is key in supporting escalated customer situations, ensuring issues are resolved quickly and fairly, and representing our values with every interaction. OUR STORY Grand Furniture was founded in 1947 by Rose Stein and operated alongside her 2 sons, Jerry and Herbert. In 1988, Jerry Stein acquired full ownership and brought on his sons, Steve and Craig. Craig Stein became the sole owner in 2009 and opened the first Ashley Furniture in Hampton Roads in 2010, adding to Grand Brands market share. Grand Brands is home to Grand Furniture, Grand Outlet, and Ashley Furniture/Outlet, serving customers right here in Southeastern Virginia and has been recognized as the #1 Ashley Stores licensee. In other words, we operate the highest-ranked Ashley stores nationwide, so customers get great selection and service, and our teams get growth opportunities. Requirements Qualifications Strong conflict resolution and problem-solving abilities Excellent written and verbal communication skills Proficiency in Microsoft Office and ability to use multiple systems Ability to analyze trends and communicate insights to management Strong attention to detail and thorough documentation skills 2+ years in escalated customer service or call center environment preferred Availability to work weekends and holidays Responsibilities Provide exceptional service with a can-do, positive attitude Manage escalated customer concerns with a solutions-oriented approach Keep records and queues updated to ensure timely follow-up Make smart decisions that balance customer satisfaction with company goals Partner with management when higher-level escalation is required Analyze customer trends and share insights to improve processes You're a great fit if you: Have 2+ years of escalated customer service or call center experience Are knowledgeable on products, processes, and policies to solve concerns quickly Communicate with confidence, empathy, and respect Can work independently while knowing when to ask for support Are skilled with Microsoft Office and able to navigate multiple systems Are flexible and available to work weekends and holidays as needed Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k,) Life Insurance Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Employee Discount Employee Assistance Program

Marine Systems, Inc is hiring a Customer Service Representative - Chesapeake, VA 23320 Responsibilities Processes request for quotes and informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by Ascertains and verifies credit rating of customer and applies to quotation or Enters customer counter/customer service orders received and distributes copies to assigned departments and/or files as required. Computes price, discount, and shipping charges as Initiates purchase Informs purchasing of the need to satisfy orders that are on back order and/or that require special Confers with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments. Follows up on orders to ensure delivery by specified dates. Recommends type of packing or labeling needed on Resolves customer complaints within limits of Enters ordered parts on sales orders and prints pick tickets for such Pulls parts from the shelves using created pick tickets as per sales orders, where applicable May perform warehouse duties, where applicable Required to be on call for afterhours parts and service Other duties as assigned Qualifications Sales knowledge Knowledge of Microsoft Office and Oracle Excellent interpersonal and communication skills Requires a high school diploma or equivalent and 0 - 3 years of experience in the field or related area Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Qualifications• A Customer Service Representative Being able to ultitask with assisting customer regarding products, services, or inquiries. Being able to handle inquiries, resolve issues, and ensure customer satisfaction, often through various channels like phone, email, or chat. They are the first point of contact for customers, offering guidance, information, and problem-solving. Do scheduling for the week for the pool cleaning techs, going throught notes, invoicing. Compensación: $15.00 - $18.00 per hour

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records