Call center agent jobs in Tallahassee, FL

Working Title: CUSTOMER SERVICE REPRESENTATIVE I - 73005451 Pay Plan: Career Service 73005451 Salary: $38,760.36 - $49,501.08 / annually Total Compensation Estimator Tool Florida Department of Revenue Child Support Program Customer Service Representative I (Revenue Specialist III) Tallahassee The Florida Department of Revenue's Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue's excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website. JOB SUMMARY: This is a Revenue Specialist III - Customer Service Representative I position in the Department of Revenue's Child Support Program Customer Contact Center in Tallahassee, Florida. This position performs customer support using a variety of methods including telephone, chat or email for child support cases and is an excellent fit for critical thinkers. If you enjoy working with customers and problem solving, this may be the position for you. Your duties would include: * Initiating and responding to requests * Coordinating with internal and external partners * Researching and resolving case issues * Gathering information and analyzing case data to determine next steps * Interviewing customers over the telephone * Interacting with other states, employers, and other business partners * Making decisions based on case information and provided documentation MINIMUM REQUIREMENTS: * 2 yrs experience processing information using a computer system * 2 yrs experience conducting research and analyzing information to make decisions * 2 yrs experience communicating with others to gather information using verbal and written communication skills SPECIAL NOTES: * Tentative work schedule of Monday through Friday 8:15 am - 5:15 pm. * This role is eligible for telework after you complete required training (6 months) and reach an acceptable level of proficiency. SALARY: $38,760.36 - $49,501.08 / annually BENEFITS: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance. ADDITIONAL INFORMATION YOU NEED TO KNOW CONTACT INFORMATION: William Harrison Jr., **************, ***********************************. SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume. ONLINE SKILLS ASSESSMENT: After the advertisement closes, candidates who meet the minimum job requirements will be contacted by email with instructions for taking an online skills assessment. To be considered for an interview, the candidate must complete the skills assessment by the deadline given and achieve a score of at least 70%. CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months. CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints. REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at ******************* The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

CDR Emergency Management, Inc., is hiring multiple Call Center Agents to provide crucial support for a large-scale emergency management mission. This role will be responsible for handling inbound and outbound calls, answering questions and inquiries, troubleshooting problems and handle complaints regarding products or services. Additionally, agents are responsible for making outbound calls to set appointments and gather survey data. This is a short term position and may only be a few weeks or months of work. Essential Functions: Answering phone calls from customers professionally and responding to customer inquiries and complaints Required researching information using available resources Handling and resolving customer complaints regarding product sales to customer service problems Providing customers with the organization's service and information Processing forms, orders, and applications requested by the customers Identifying, escalating priority issues and reporting to the high-level management Routing inbound calls to the appropriate resources Following up with complicated customer calls where required Completing call notes and call reports as necessary and updating them in the computer Obtaining and evaluating all relevant data to handle complaints and inquiries Recording details of comments, inquiries, complaints, and actions taken Managing administration, communicating, and coordinating with internal departments Requirements Experience working with Emergency Management or 911 Dispatch Preferred High school diploma or equivalent Flexible schedule open availability to work 24x7 (hours to be determined) Experience in dealing with the public over the phone Proficient in Outlook, Microsoft Suite which includes Word, Excel, etc. Excellent verbal and written communication skills, especially to a diverse range of audiences and settings. Able to react effectively and calmly in emergencies Able to maintain customer confidentiality The ability to make decisions. The ability to handle multiple tasks while working in a fast-paced environment and meet deadlines Ability to deal with high pressure CDR Emergency Management is an Equal Opportunity Employer M/F/D/V and EO/AAN/D. Must be able to work in the United States to apply.

JOB TITLE: ACCOUNT RESOLUTION SPECIALIST DEPARTMENT: Collection Services JOB TYPE: Full-time SALARY: Starting rate of $17.00 per hour. May vary based on experience. Efficiently recover payments, negotiate plans, and resolve billing issues with precision. Join us for impactful work in financial recovery alongside our amazing team of collectors. BENEFITS: Health Insurance Life Insurance Accidental Death & Dismemberment Insurance Paid Time Off 11 Paid Holidays Flexible Spending Account Dental Insurance Vision Insurance 401(k) Savings with 6% company match Mission The mission of the United Solutions Company is to host quality products and services using the best of breed technology, with an emphasis on service and collaboration, to help our customers remain competitive and profitable. Job Summary As an Account Resolution Specialist I at United Solutions Company, you will play a pivotal role in our debt collection efforts, working diligently to resolve outstanding accounts on behalf of our clients. You will engage with debtors professionally and empathetically, seeking to find mutually agreeable solutions while adhering to industry regulations and ethical standards. Responsibilities: Initiate contact with debtors via phone calls, emails, texts, and letters to discuss overdue accounts and negotiate payment arrangements. Document all communication and interactions with debtors accurately and thoroughly in the client's system of record. Analyze debtors' financial situations to assess their ability to repay debts and develop appropriate repayment plans within the guidelines of the client. Negotiate settlements, payment extensions, and other arrangements within the scope of our clients' policies and regulatory requirements. Provide exceptional member service by addressing debtors' inquiries, concerns, and requests promptly and professionally. Have the communication skills to overcome common objections. Collaborate with internal departments and team members to resolve escalated issues and achieve collection targets. Stay informed about relevant laws, regulations, and industry best practices related to debt collection and consumer protection. Meet or exceed performance metrics, including collection quotas, call quality standards, and compliance measures. Qualifications: High school diploma or equivalent required; Associate's or Bachelor's degree in finance, business administration, or related field preferred. Previous experience in debt collection, customer service, or financial services is preferred. Strong communication and negotiation skills, with the ability to build rapport and influence others effectively. Detail-oriented and proficient in data entry and documentation. Ability to work independently and collaboratively in a fast-paced environment. Familiarity with consumer lending practices, debt collection laws, and regulatory compliance is a plus. Proficiency in using computer systems, MS Office Suite, and customer relationship management (CRM) software.

Description & Requirements Join Maximus as a Bilingual Call Center Representative, where you'll help callers get the information and support they need with patience, clarity, and care. You'll guide consumers, document their inquiries, and connect them with the right resources all while using your language skills to make their experience easier. Be part of a team that values growth, collaboration, and making a real difference. Why Maximus? - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Competitive Compensation - Quarterly bonuses based on performance included! Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. - Track and document all inquiries using the applicable systems. - Complete associated tasks according to the established guidelines. - Track and document all inquiries using the applicable systems. - Meet Quality Assurance (QA) and other key performance metrics. - Facilitate the fulfillment of caller requests for materials via mail, email, or download. - Transfer/refer consumers to appropriate entities according to the established guidelines. - Escalate calls or issues to the appropriate designated staff for resolution as needed. - Facilitate translation services for non-English speaking callers according to procedures. - Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems. Minimum Requirements - High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience. - Must be fluent in English and specified secondary language. - Fluency in languages (English and Spanish) - Six months of customer service experience - Excellent soft phone skills - Good computer navigation skills - A quiet and distraction free work area #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 16.50 Maximum Salary $ 16.50

Join our team as the key connection between Coton Colors and our retail, corporate, and wholesale customers. You'll help onboard new accounts, support daily needs, and ensure every customer enjoys a seamless experience with our brand. If you love building relationships and staying organized, this role is for you. JOB OVERVIEW: Responsible for managing the relationships with our customers across all audiences-retail, corporate, and independent wholesale. This includes general administrative work, proactive customer touch points, new customer onboarding, customer service and coordination with multiple functions. This position partners closely with Sales Representatives to support wholesale accounts within assigned territories, ensuring customers receive a seamless, coordinated experience. From onboarding new accounts to assisting with day-to-day needs, this role helps strengthen relationships and makes it easy for customers to enjoy and grow with our brand. DUTIES AND RESPONSIBILITIES (but are not limited to): Serve as the main point of contact for your assigned accounts in coordination with the Sales Representative Provides customer communication via all channels - In person, phone, email, fax and company systems and websites to each of our audiences. Executes Account Management for multiple accounts, including Customer Onboarding/Deboarding Customer Training Data Management and Reporting Customer Analysis Delivers excellent customer service and development to include: Order information, placement and inquiries Customer communication regarding sales initiatives, promotions, and campaigns. Product information Shipping information and coordination Performs customer and company data management Performs customer reporting Assists Sales Representatives with: Goal Setting Appointment setting Corporate travel Corporate events Sales Participates in companywide events: Trade shows, Conventions, Sales events REQUIREMENTS: College degree 1-2 years of experience in customer service and/or sales field, retail a plus Able to complete local travel within the assigned territory as needed KEY COMPETENCIES: Eager to learn and grow Quick learner and ability to retain information Hardworking with an internal drive to meet and exceed goals Nimble, while remaining calm and using good judgement Attention to detail and accuracy Strong creative thinking in an effort to recognize and solve a problem Ability to work closely with a team Excellent verbal and written communication Excellent Customer Service skills Ability to work under pressure Uphold and exemplify the Coton Colors core values and image At Coton Colors we celebrate every day. Even work days. Be part of the Coton Colors crew, and you'll know what we're talking about. The founding principles of Coton Colors can be found resonating through our products, service and experience. Creative | "Can Do" Attitude | Discerning | Quick, Hardworking & Nimble | Intelligent | Giving | Hospitable | Shoot the Moon Mentality | Respectful | Trustworthy | Proud | Happy Coton Colors also provides these amazing benefits and perks: Competitive Compensation Comprehensive Medical Insurance 401(k) with an ambitious Company Match Generous Paid Time Off (PTO) Ten (10) Company Paid Holidays, including your Birthday! Medical/Maternity Leave Crew Discount Program Visit our Coton Colors Careers Page to learn more.

**What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Provide problem resolution for order issues in a timely manner **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in Customer Service preferred + Prior computer experience using Microsoft Office systems required + Team-oriented mindset + Demonstrate a passion for healthcare + Strong organizational skills and attention to detail **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance, including usage of SOP's and written instructions. + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Demonstrate excellent communication skills + Must be able to multitask in a fast-paced environment + Must maintain a distraction free workspace. **Anticipated hourly range:** $15.00 to $22.57 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/31/2025 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. Job Summary and Responsibilities Acentra seeks a Call Center Representative to join our growing team. Job Summary: The Customer Service Representative is responsible for supporting the Medicare Appeal process by answering incoming telephone calls, resolving customer questions, complaints and requests adhering to internal policies and procedures and utilizing working knowledge of the organization's services to meet productivity and quality standards. * This position is in-office in Tallahassee, Florida* Job Responsibilities: * Develops and maintains working knowledge of internal policies, procedures, and services (both departmental and operational) * Utilizes automated systems to log and retrieve information. Performs accurate and timely data entry of electronic faxes * Receives inquiries from customers or providers by telephone, email, fax, or mail and communicates response within required turnaround times * Responds to telephone inquiries and complaints in a prompt, accurate, and courteous manner following standard operating procedures * Interacts with hospitals, physicians, beneficiaries, or other program recipients * Investigates and resolves or reports customer problems. Identifies and escalates difficult situations to the appropriate party * Meets or exceeds standards for call volume and service level per department guidelines * Initiates files by collecting and entering demographic, provider, and procedure information into the system * Serves as liaison between the Review Supervisors and external providers * Maintains logs and documents disposition of incoming and outgoing calls * Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules The list of accountabilities is not intended to be all-inclusive and may be expanded to include other education- and experience-related duties that management may deem necessary from time to time. Qualifications Required Qualifications * Requires a High School Diploma or equivalent * Previous experience with computer applications, such as Microsoft Word and PowerPoint * Previous customer service-related experience required * Must live within driving distance from Tallahassee, FL Preferred Qualifications * Verbal and written communication skills, attention to detail, customer service skills * Ability to work independently and manage one's time * Ability to accurately document and record customer/client information * Must have ability to effectively communicate with team members and external customers * Must have ability to research and resolve issues related to Medicaid program and service eligibility * 2+ year's customer service/telephone experience in a similar call center environment and/or industry * Previous experience in the medical office or other medical setting preferred * General knowledge of eligibility verification (Medicaid eligibility and program requirements for specific program of focus preferred) * Knowledge of CPT and HCPCS codes preferred Why us? We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes. We do this through our people. You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career. Benefits Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more. Thank You! We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search! ~ The Acentra Health Talent Acquisition Team Visit us at Acentra.com/careers/ EEO AA M/F/Vet/Disability Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law. Compensation The pay for this position is listed below. "Based on our compensation philosophy, an applicant's position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level." Pay Range Starting from USD $17.75/Yr.

Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Tallahassee, FL, that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today! Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Tallahassee, FL! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities Handle patient scheduling, appointments, multi-phone line Gather new patient data; keep track of all patient referrals Disseminate information to patients; act as a go-between for patients and physicians Send and keep a log of all reports sent to doctors Collect all payments; insurance verification Collect/open mail; distribute mail to proper areas/people Send benefits paperwork to billing companies Handle all scheduling and ensuing communication Answer phones, act as a patient liaison, answer any questions from potential or current patients Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations Collect new patient intake information; track all clinic referrals Fax reports to physicians; keep a log of incoming reports Verify Insurance and track insurance-covered visits; take copayments Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company Communicate with the office manager and clinicians about scheduling/patient arrival Required Skills High school diploma or equivalent Valid driver's license and reliable transportation Great communicator and multitasker, detail-oriented Positive attitude, good work ethic, integrity and empathetic toward people that are in pain H.S. graduate or GED certificate Up-to-date DL and a dependable vehicle Excellent at handling details, communicating and multitasking Great demeanor, strong integrity and compassion

General Characteristics Responsible for responding to inquiries and providing information to customers calling into a service hotline. Records all customer contact information in a call log. Evaluates situation, determines appropriate response and escalates to designated specialist/resource for resolution of customer's problem or complaint. Tracks issues escalated for resolution to ensure customer receives a timely response. Must have knowledge of the enterprise's business/products and demonstrate strong customer focused skills. Education: Associate's or Bachelor's Degree or technical institute degree/certificate in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience. Experience: 0 to 2 years of related work experience. Complexity: Learner/entry level role. Provides customer hotline services of low to medium complexity. Functions, somewhat independently, under general direction of more senior customer service representatives, supervisors or managers. Generally follows documented procedures and checklists. *Please note that this application is part of our candidate pool for future staffing needs under our contract with the State of Florida. Positions may not be available immediately, and job locations, assignments, and start dates may vary depending on agency requirements. By applying, you will be considered for current and upcoming opportunities, and we will reach out if a role that matches your skills and qualifications becomes available.*

Who We Are: Native Pest Management is a local, family-owned business providing pet-friendly and environmentally responsible pest control services across Florida. We take pride in using safe, ethical practices and go above and beyond to exceed customer expectations every day. We are proud to have earned a place on the Inc. 5000 List of the Fastest Growing Companies in the United States from 2021 to 2025, as well as the 2021 Better Business Bureau Torch Award for Ethics. These recognitions reflect our commitment to quality and integrity in everything we do. Additional recognitions include: Recognized in the PCT Top 100 as one of the largest and fastest-growing pest control companies in North America Named to the Gator100 List of fastest-growing Gator-led companies four years in a row, ranking No. 24 in 2025 Ranked #1 Pest Control Company in Florida by Top Rated Local™ based on more than 10,000 five-star reviews Winner of the 2023 FLCAJ Readers' Choice Platinum Award for pest control services Your Opportunity: We are searching for a polite, professional Customer Service Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our services. This position will handle a high volume of inbound and outbound calls and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. This position is in-person at our Tallahassee office. Handle many inbound and outbound calls to current and potential customers Identify the needs of customers, resolve issues, and provide solutions Identify and escalate issues to supervisors as needed Schedule and plan services and appointments Respond in a timely manner to customer calls, texts, voicemails and emails Answer calls from potential new clients and schedule our sales team to meet with them for free inspections Assist management, technicians and salespeople with day-to-day requests Collect service payments from customers and call/text/email past due accounts Communicate regularly with field technicians to coordinate service schedules and times What We Offer: Comprehensive benefits package including Health, Dental, Vision and Life Insurance. We cover 80% of the individual-only premiums (60% for dependents) for health, dental, and vision and offer life insurance at no cost to you! Employee Assistance Program (EAP): As part of our commitment to your well-being, we offer you and your immediate family access to an EAP with resources for managing stress, mental health, financial guidance, and other life events. This program has 24/7 access with app support. Paid Vacation and Holidays 401k with up to 4% company matching Paid Training Employee Discounts Employee Referral Bonus ($2,000) Requirements: Previous customer service experience required Call center experience strongly preferred Experience with customer relationship management (CRM) software strongly preferred Working knowledge of office equipment and software Entry-level knowledge/skill proficiency with Google Suite including, Gmail, Google Sheets, Google Docs, etc Ability to work a full time Monday-Friday schedule with occasional Saturdays Must be able to type at a minimum of 40+ words per minute (WPM) High School Diploma or equivalent Exceptional written, verbal, and interpersonal communication skills Why Native Pest Management: At Native Pest Management, we focus on creating long-term careers for our employees with clear paths for growth. Our goal is to become the largest privately held pest control company in Florida, which will continue to open doors for advancement. With over 10,000 five-star reviews across platforms like Google, Yelp, and Angie's List, our team takes pride in delivering exceptional service that keeps customers coming back and referring us to others. That reputation is a direct reflection of the hard work and professionalism of our staff. The pest management industry is rapidly expanding and offers a recession-resistant career path. We are committed to providing valuable, comprehensive, and affordable benefits to our employees. Each year, we review our programs to ensure they continue to meet these goals and support our team's evolving needs. We're committed to your success now and in the future. Military veterans are encouraged to apply! Bilingual in English/Spanish is a plus but not required What to Expect During the Hiring Process: Once you submit your application, our HR team may reach out for an initial phone or Zoom interview. Candidates who move forward may then be invited to an additional follow-up interview, either via Zoom or in person at one of our nearby offices. Background Check Statement: Native Pest Management conducts pre-employment screening for all positions which includes a criminal background check, drug screen, clean driving record review, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check. Native Pest Management is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, marital status, pregnancy, or any other status protected by federal or Florida law. Employment requires current eligibility to legally work in the United States.

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionBenefits: 401(k) 401(k) matching Competitive salary Dental insurance Free uniforms Health insurance Training & development Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary Shamrock Cleaners the leading Dry Cleaners and Restoration operation in Tallahassee is seeking a career oriented individual to join our talented team. We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Receive a high volume of inbound calls and emails Identify the reason for the customers call, collect relevant information, and provide solutions Handle cash and credit card transactions. Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively

Job DescriptionBenefits: Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency has been proudly serving the community since 1997 and is home to a team of six dedicated professionals. We offer group health benefits and a Simple IRA, creating a supportive environment where our team can thrive both professionally and personally. We look for energetic, friendly, empathetic, and competitive individuals who bring positivity and drive to the team. What truly makes our agency a great place to work is the strong culture and camaraderie weve built we work hard, support one another, and enjoy being part of something meaningful together. We also stay involved in the community, participating in at least two local events each year. If youre looking to join a close-knit team with a welcoming and upbeat environment, this could be the perfect place for you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Gayla Parks - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency License reimbursement Monthly bonuses End of year incentive trip can be earned Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we're hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative I. This is an opportunity to begin a career with a young, growing insurance and technology company. While working with a friendly and supportive team, you will learn the foundation of our business in a role that will take you wherever you want to grow with us. As a Customer Service Representative, you will provide high-quality support to policyholders and producers by answering policy questions and performing policy changes related to billing, underwriting, and general policy information. The ability to handle inquiries in a positive and professional manner and knowledge of insurance industry terminology, policy, and procedures are required for this role. If you are genuinely excited to help customers, are patient, empathetic, and passionately communicative, you love to talk, and problem-solving comes naturally to you, then you may have just what it takes to begin this journey with us. What you'd be doing: Manage incoming calls, chats and emails from policyholders, agents, and producers Identify and assess customers' needs to achieve satisfaction Provide accurate, valid and complete information by using the right methods/tools Meet personal/team customer service targets and performance measures Answer questions about underwriting concerns related to home inspections and select property and liability hazards Handle product eligibility and underwriting inquiries from producers Process policy changes, including endorsements, cancellations, customer name changes and mailing address changes Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions and file documents Follow communication procedures, guidelines and policies We're looking for someone who has: High work ethic, is punctual and dependable, and has a history of good attendance Proven successful customer support experience Track record of achieving targets and goals Excellent verbal and written communication skills Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task (specifically while talking with customers and resolving their inquiries) Proficient in navigating Windows based computers and using multiple software applications across two monitors High school diploma or equivalent Highly preferred candidates also have: Associates Degree Experience working in Homeowners Insurance Property & Casualty Insurance License is a plus but is not required Spanish speaking About the Policy Services Team at SageSure: Helping customers and maintaining a service mindset are at the core of SageSure's Policy Services team approach. Policy Services roles bear direct responsibility for building the brand, and we take that commitment seriously at SageSure. Our Policy Services team serves as the voice of SageSure and maintains frequent connections with our customers. Serving the customer is not only fulfilling but also an excellent opportunity to gain insights into the insurance industry. Policy Services roles come with built-in career progression paths, and with the industry knowledge you acquire, you will be well-positioned for advancement within the department or across the company. The nature of the work necessitates constant interaction with other teams, including underwriting, sales, and marketing. As a member of this expanding team, you will experience a fast-paced environment that demands active involvement and offers accelerated learning opportunities. About SageSure: Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023), SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed markets in the US. Since its founding in 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 50 competitively priced home, flood, earthquake, and commercial products on behalf of its highly rated carrier partners. Today, SageSure manages more than $1.9 billion of inforce premium and helps protect 640,000 policyholders. SageSure has more than 1000 employees working remotely or in-office across nine offices: Cheshire, Connecticut; Chicago, Illinois; Cincinnati, Ohio; Houston, Texas; Jersey City, New Jersey; Mountain View, California; Marlton, New Jersey; Tallahassee, Florida; and Seattle, Washington. SageSure offers generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more. SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work. Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit sagesure.com/careers to find a position for you.

Description: Answer calls in response to general customer inquiries, takes and places orders, answers billing questions and handles customer complaints. Projects a professional company image through telephone interactions. Dispatches or assists proper personnel in repairing problems quickly. ESSENTIAL JOB FUNCTIONS Handles, with professionalism and enthusiasm, incoming calls regarding all aspects of Thomasville Utilities services, billing procedures and individual customer accounts. Maintains customer privacy and protects customers confidential information. Identify customers' needs and ensure resolution of customers' questions, requests and complaints in a timely manner, striving to achieve 100% customer satisfaction. Document customer accounts as needed. Cover reception area and keep customer traffic flowing smoothly. Requirements: QUALIFICATIONS Education and Experience: Must have a high school diploma or G.E.D. certificate. Knowledge, Skills, and Abilities: Should have the ability to understand and follow oral and written instructions. Must have the ability to communicate clearly over the telephone. Must have the ability to complete many tasks at any given moment. PHYSICAL/MENTAL DEMANDS Mobility to work in typical office settings using standard office equipment is required. In addition, vision to read printed materials and computer screen and hearing and speech to communicate in person or over the telephone. Noise level in the work environment is usually moderate. WORKING CONDITIONS Noise level in the work environment is usually moderate. LIMITATIONS AND DISCLAIMERS The above is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of the minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.

It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. It all starts with you Domino's Pizza loves Domino's people. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's Customer Service Rep that's exactly what you can be. Our Team Members know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling. Drive your own career Being a Domino's Customer Service Rep isn't your average pizza gig. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as CSRs and today are successful Domino's franchise owners. From customer service to management, general manager to franchisee, our stores offer a world of opportunity. You'll find our Customer Service Representative jobs offer you more. From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. We don't drop you in the deep end. Your Domino's Manager or teammate will show you the ropes in-store, so you can hit the ground running without any worries. Domino's CSR Responsibilities Include: : · Demonstrating a friendly, positive attitude and great customer service skills · Taking orders over the phone and in person · Dealing with customer concerns · Cash handling · Upselling · Making Domino's high quality pizzas · Food and portion control · Hygiene and food safety · Food preparation · General cleaning duties Those are the basics, but here's what else you can expect: General Job Duties · Operate all equipment · Stock ingredients from delivery area to storage, work area, walk-in cooler · Prepare product · Receive and process telephone orders · Take inventory and complete associated paperwork · Clean equipment and facility approximately daily Communication Skills · Ability to comprehend and give correct written instructions · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) · Must be able to make correct monetary change · Verbal, writing, and telephone skills to take and process orders · Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed · Ability to enter orders using a computer keyboard or touch screen Work Conditions · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas · Sudden changes in temperature in work area and while outside · Fumes from food odors · Exposure to cornmeal dust · Cramped quarters including walk-in cooler · Hot surfaces/tools from oven up to 500 degrees or higher · Sharp edges and moving mechanical parts Sensing · Talking and hearing on telephone · Near and mid-range vision for most in-store tasks Additional Job Details · Depth perception · Ability to differentiate between hot and cold surfaces Temperaments · The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Physical Requirements including, but not limited to the following: Standing · Most tasks are performed from a standing position Walking · For short distances for short durations Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5' · Cases are usually lifted from floor and stacked onto shelves up to 72high Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray Additional InformationPushing · To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push · Trays may also be pulled Climbing · Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station · Toe room is present, but workers are unable to flex their knees while standing at this station · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day · Forward bending is also present at the front counter and when stocking ingredients Crouching/Squatting · Performed occasionally to stock shelves and to clean low areas Reaching · Reaching is performed continuously; up, down and forward Hand Tasks · Eye-hand coordination is essential; use of hands is continuous during the day · Frequently activities require use of one or both hands · Shaping pizza dough requires frequent and forceful use of forearms and wrists

Cleaver Brooks is looking for a Customer Service Representative to join our team in Thomasville, GA. The Customer Service Representative is responsible for upholding prompt, accurate, and timely attention to customer issues that occur within the normal business environment of Cleaver Brooks. The position holder will assist internal and external customers with offering solutions to account questions, shipping status inquiries, material orders, technical applications, problem resolution, and related queries. Job Location: Thomasville, GA Schedule: 8am - 5pm, Monday - Friday Basic Function: The Customer Care Representative is an interactive customer solution specialist, focused on problem and conflict resolution. The position holder will be the customer-facing representative for Cleaver-Brooks and the Cleaver-Brooks family of products. offering solutions to account questions, shipping status inquiries, material orders, technical applications, problem resolution, and other related queries. The candidate must be driven by a passion to help others with problems. An outstanding communicator who can speak with a customer and through inquiries can develop an understanding of the issue, determine an action path to resolve the concern. The candidate will exercise issue ownership, which will be the single point contact for any customer inquiry. From the initial call to final resolution the specialist will coordinate resources and skillsets to resolve the customer's inquiry, once resolved document and elevate the issue to Quality for root cause evaluation and process review. Essential Duties: * Responds to customer inquiries via phone, email, and other communication channels. * Provide insight to customers in reference to orders, quotes, ship dates, service, general technical support, and other topics related to customer inquiries. * Act as a liaison between customers, field sales staff and the internal Cleaver-Brooks staff. * Direct and/or route customers to the appropriate internal resources as required. * Build and maintain strong customer relationships. * Maintain adequate records of customer inquiries, returns, complaints, and errors to ensure proper follow-up can be conducted. * Foster good professional working relationships with all functional teams within Cleaver- Brooks and its operating facilities. * Represent the core ideals and values of Cleaver-Brooks within all customer and field interactions. * Apply intellect, creativity, adaptability, judgment, and management skills to achieve required results. * Ensure duties and company projects are accomplished in an efficient and cost-effective manner. * Support peers and management with internal and external projects. * Adhere to company policies. * Other duties as assigned. * Communicate with other departments on new products and improvements. * Participates in training (formal and informal) to maintain current knowledge of products and service procedures. Qualifications: * Proven Interpersonal and communication skills. * Strong organizational skills through demonstrated ability to multi-task and manage time with good attention to detail. * Demonstrates safety, quality, customer satisfaction and continuous improvement characteristics. With familiarity in ISO9000/9001. * Results-orientation and proven ability to deliver on commitments with minimal supervision. * Ability to work with multi-disciplined teams in a dynamic, fast-paced environment. * Other Duties: As assigned by supervisor. Internal Contacts: Occasional contacts requiring the obtaining or giving of information. External Contacts: Contacts required as a regular part of daily duties involving work of non-controversial nature. Physical Skill and Effort: Work requires a few simple, but rapid, hand operations. Work requires simple, easy muscular movements. Working Conditions and Hazards: Normal plant, shop, field or office conditions. From time to time, slightly disagreeable features. Negligible/little or no exposure. This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper. Benefits of Being a Cleaver-Brooks Employee: * Competitive salary * Comprehensive benefits, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long-term disability * Cash matching 401(k) plan * Employee assistance program (EAP) * Pet insurance * Employee discount program * Tuition assistance * Paid time off and 11 paid holidays Who is Cleaver-Brooks: Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network's ability to deliver the knowledge, service, training, and support that are essential to long-term performance. Our customers will tell you that we are the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They will also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe, and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues a 90+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment. This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgement, to be proper. By applying for this job and providing your mobile number, you consent to receive an initial text message from a Cleaver Brooks Talent Team member. You will have the option to opt out upon receiving the message. Messages may include updates on your application, scheduling initial screenings or interviews, and similar communications. Standard message and data rates may apply, and message frequency may vary. Any salary estimation specified in this job board may or may not be aligned with our organization's pay philosophy. Apply to connect with a Talent Acquisition Partner who can provide you with more details!

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Process orders for distribution centers and internal customers in accordance to scheduling, demand planning and inventory + Provide problem resolution for order issues in a timely manner including delays + Process non-routine orders such as product samples that have special requirements + Multitask in a fast paced environment **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years experience in Customer Service preferred + Prior computer experience using Microsoft Office systems + Team-oriented mindset + Strong organizational skills and attention to detail + Excellent communication skills + A passion for healthcare **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Other duties as assigned. **Anticipated hourly range:** $15.70 per hour to $22.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/11/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************