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Call center agent jobs in Tulare, CA

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  • Call Center Agent

    Milan Institute 3.4company rating

    Call center agent job in Visalia, CA

    Job DescriptionDescription: We are seeking a motivated and customer-focused Call Center Agent to join our team. The ideal candidate will handle inbound and outbound calls, assist customers with inquiries, resolve complaints, and provide excellent service. This role requires strong communication skills, problem-solving abilities, and the ability to work in a fast-paced environment. Answer incoming calls and respond to customer inquiries professionally. Make outbound calls to follow up with customers, confirm appointments, or provide updates. Provide accurate information regarding products, services, and company policies. Resolve customer complaints efficiently and escalate complex issues when necessary. Maintain a high level of customer satisfaction through positive interactions. Update customer records and document call details in the system. Meet or exceed key performance metrics such as call handling time and customer satisfaction scores. Follow company guidelines and standard operating procedures. Requirements: Associates Degree or equivalent required. Previous experience in a call center or customer service role preferred. Excellent verbal and written communication skills. Ability to handle a high volume of calls efficiently. Strong problem-solving and active listening skills. Familiarity with CRM software and basic computer proficiency. Ability to work in shifts, including weekends and holidays if required. Patience, empathy, and a customer-first attitude. This is an exciting opportunity for the right candidate as we offer a competitive salary and room for growth. If you're interested, Apply Now! Milan Institute is a private post-secondary college and a leader in the Allied Health, Business, and Cosmetology fields. We invite you to visit our website at ********************** to learn more about Milan Institute. You may visit the Milan Institute website at ********************** for information on campus crime statistics.
    $29k-38k yearly est. 10d ago
  • Call Center Rep I or II (Full-time)

    Educational Employees Credit Union

    Call center agent job in Fresno, CA

    PAY GRADE: 19N, 20N PAY RANGE: $19.07 - $31.88/hour DEPARTMENT: Branch Operations Experience the difference with Educational Employees Credit Union, the largest credit union in the Central Valley. Known for its outstanding member service, EECU promotes a positive work environment and supports employee well-being with a competitive benefits package, including a 6% employer contribution to 401k. In 2025, EECU received the Gold Award for Best Credit Union and the Silver Award for Best Place to Work in The Fresno Bee's 2025 Best of Central California People's Choice Awards. The ideal candidate will have a positive attitude, great member service/sales skills and previous experience in the financial industry. Responsibilities of the position include: Efficiently and accurately process transactions and records information Research and resolve members concerns Use active listening skills to develop a rapport with members in order to provide outstanding service Ensure that all interactions with members and prospective members are handled professionally and accurately. Maintain knowledgeable of credit union products and services Requirements Requirements of the position include: A positive, upbeat attitude that affects members and teammates alike Ability to meet service levels & response time objectives of phone calls, emails, and other communication methods. Previous customer service experience Desire to provide outstanding member service Ability to respond and assist customers with inquiries and/or problem resolution Ability to work effectively as a team member Strong communication and active listening skills Dependable (arrive to work on time as scheduled) Spanish speaking a plus Available to work between the hours of 6:30 a.m. to 7:15 p.m. and Saturdays between 8:30 a.m. to 1:15 p.m. Training hours M-F 8:30-5:30, shift after training is 10:15-7:15 M-F, and rotating Saturdays
    $19.1-31.9 hourly 9d ago
  • Navigation Center Representative (Temp)

    Family Healthcare Network 4.2company rating

    Call center agent job in Porterville, CA

    Primary Accountability The Navigation Center Representative plays an important role with patient access and is responsible for providing scheduling and navigation assistance to FHCN patients. Description of Primary Responsibilities * Provides scheduling and navigation assistance to FHCN patients. * Schedules, reschedules, confirms, and cancels appointments per established protocols and in adherence to scheduling guidelines, health center procedures, and quality customer service standards. * Verifies patient insurance and demographic information to appropriately complete pre-registration and health record updates. * Responds to patient scheduling needs retrieved from the patient portal. * As a PBX function, receives incoming calls and routes them to appropriate personnel network-wide. * As a patient advocate, provides patient education on diversified program services, sends coherent clinical messages regarding patient needs to appropriate health center staff, and performs call follow-ups and outreach as needed, including ER and recall outreach. * PBX responsible for uploading Triage Services reports to patient record. * Responsible for supporting streamlined patient flow coordination. * Scrubs schedules for appropriate visit types and helps to rectify scheduling conflicts to reduce patient wait-time and to maximize provider schedules. * Develops and sustains proficiency with electronic medical record system. * Maintains knowledge of program services to efficiently navigate patients. * Demonstrates knowledge of provider specializations to minimize appointment errors and to help providers achieve their scheduling quotas. * Monitors the Navigation Center queue to meet individual and collective performance metrics. * Performance metrics relate to the efficient management of calls presented and calls handled, as well as high quality standards. * Self-reported performance outcomes also required with some tasks. * Performs other duties as assigned. Description of Primary Attributes Professional & Technical Knowledge: * Must possess a high school diploma or General Educational Development (GED) certificate. * Job duties require specific knowledge of office or administrative processes and practices, typically learned on the job, or which may include a series of training sessions that would comprise a few weeks if done consecutively. * A minimum of one year experience in health care or call center environment preferred. Technical Skills: * Ability to prepare basic correspondence and simple reports in Microsoft Word. * Ability to use Microsoft Excel to create tables and simple displays or information. * Ability to create basic presentations in Microsoft PowerPoint. Licenses & Certifications: None required. Communications Skills: * Job duties require the employee to effectively communicate routine or non-technical information to co-workers and others. * Effectively communicates written information (including electronic correspondence) and verbal presentations. Physical Demands: The physical demands described here in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly require to sit and use repetitive hand movement to type and grasp. The employee is frequently required to stand or walk; and occasionally lift and/or move up to 20 pounds. Pay Scale: Min Hourly Rate: $21.00 Max Hourly Rate: $28.60
    $21-28.6 hourly Auto-Apply 24d ago
  • Call center agent

    Global Channel Management

    Call center agent job in Fresno, CA

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Trainees will be full time for 3 weeks for training then revert to Part time until the end of the temp assignment. We do offer more hours as business needs dictate and space is available. Call center is open M-F until 7pm. Training will be 830-5pm (3 wks) then their shift will be 130-7pm M-F Call center 1 year Customer Service, can be retail or fast food. Must have PC skills and be able to mutli-task. Call center requires: Must also be bilingual in any of the following languages: Cantonese Mandarin Tagalog Korean Japanese Vietnamese GED or equivalent Additional Information $14hr 4 months
    $14 hourly 18h ago
  • Customer Service Rep(07765) - 424 E. Tulare Ave.

    Domino's Franchise

    Call center agent job in Tulare, CA

    Searching for qualified customer service reps with personality and people skills. Someone who is pleasant on the phone, preferably bilingual, can upsell products and works quickly and efficiently. Must by 16 years of age or older. Operate all equipment Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders in Spanish and English. Take inventory and complete associated paperwork. Clean equipment and facility daily. Training Communication and computer skills. Must be able to make correct monetary change. Ability to add, subtract, multiply and divide accurately and quickly. Verbal, writing and telephone skills to take and process orders.
    $32k-41k yearly est. 60d+ ago
  • Engagement Specialist I

    Empire MacHine Tools 3.9company rating

    Call center agent job in Fresno, CA

    Engagement Specialist I (ESI) is responsible to work closely with parents/caregivers and community partners providing, case management and parent education to families. Responsible for planning and promoting family centered educational events, workshops, and trainings that build an awareness of the protective factors and parent leadership. Essential Functions: Responsible to greet visitors in a professional, courteous, and helpful manner. Responsible to work collaboratively with the onsite Engagement Specialist II (ES II) to support the needs of the family's served. Develops a working knowledge and maintain a reference guide of community resources. Conduct outreach activities and administer Neighborhood Resource Center survey to engage the community. Assess and evaluate needs of the families and provide guidance and case management either in person or virtually. Responsible to recruit participants, coordinate, plan, provide resource materials and hosts Family Cafés and other EPU trainings/workshops. Ensures that all Family Café surveys and other outcome assessments are completed. Responsible to collect, summarize and report all data and information including the Family Café surveys and other outcome assessments as required by program. Responsible for entering data into identified data bases; Apricot 360 and ETO. Continue skill development related to job responsibilities by attending approved trainings and participation in the development and achievement of the program, department and personal goals. Maintain, manage, and process client records and information in a confidential manner that meets HIPAA and other applicable confidentiality regulations. Follow all EPU health and safety policies and procedures, using universal precautions when diaper changing. Attend staff meetings, trainings and in-services. Standard working hour are Monday through Friday between 8:30 AM to 6:00 PM. Staff are required to work Saturdays and evenings as needed. Required to hold valid California Driver's license and good driving record with no serious violations for the previous two-year period and be able to provide proof of current automobile liability insurance. Must perform other duties as they are assigned by the Engagement Specialist II, NRC Manager, Director of Parent Services and/or President/Chief Executive Officer. Requirements Knowledge, Skill and Experience: Education: Bachelor's degree in Social Services, Child Development or other related field. May consider work experience of 5+ year or more in lieu of education. Skills: Must have strong communication skills both written and verbal, able to make independent decisions within guidelines, accept responsibility, dependable, reliable, time management, committed, highly motivated, professional code of ethics and professional demeanor, must be adaptable, use good judgement, logic skills, are self-confident, capable. Experience: 2+ years' experience facilitating parent education programs or groups. Knowledge of and experience in Strengthening Families Protective Factors Framework. This is an evident based approach to work on how to work with families. Experience providing hand's on activities and engaging participants when conducting workshops, trainings, and events. Must be able to conduct classes, workshops, meetings and training virtually through Zoom or other designated virtual resource. Experience working with various local community resources and human services. Ability to adapt and work with individuals and families with range of personalities, diverse backgrounds, economic and cultural differences. Must be computer literate with Microsoft Office Products. Must hold valid California Driver's license and good driving record with no serious violations for the previous two-year period and be able to provide proof of current automobile liability insurance. Bi-lingual skills in Spanish required. Physical Demands: Typical Working Condition: Position works majority of the time at The Fresno Neighborhood Resource Center facility. EPU does not have control over the location and condition of all the environments staff may be exposed. Equipment Used: Must be able to operate a vehicle in order to attend meetings and visit families at their homes. Must be able to work on a computers, work with a printers, utilize telephone, work with a copier and fax machines and other office related equipment. Essential Physical Tasks: Must be able to sit for long periods of time, working with a keyboard, computer screen. This position description may not be an exhaustive list of all duties, knowledge, or abilities associated with this classification; however, it is intended to accurately reflect the principle job elements. Related duties, knowledge, or abilities to those expressly stated may also be required for successful performance of the position. The position is a part-time, 20 hours per week opportunity Salary Description $20.00 - $22.00 per hour DOE
    $20-22 hourly 17d ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Call center agent job in Visalia, CA

    Offering $16 to $23 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $16-23 hourly 1d ago
  • Customer Service Rep

    Carsonvalleyhealth

    Call center agent job in Visalia, CA

    Offering $16 to $23 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $16-23 hourly 1d ago
  • Customer Service Representative

    Norma Group 4.2company rating

    Call center agent job in Visalia, CA

    As part of an international mid-sized corporation with ambitious growth plans, an innovative mindset and high customer focus, NDS is looking for highly motivated and team-oriented individuals with eagerness to join our journey from good to great. Customer Service Representative Visalia, Ca Overview and Scope: The Customer Service Representative (CSR) position at NDS is critical to the growth, success and strategic objectives of NDS. Provide excellent customer service to maintain and enhance existing business and to obtain new business. This requires that the CSR take personal and complete responsibility for every order to ensure that the customer requirements are met from time of initial order receipt until the product is delivered and the customer is satisfied. Providing support to the sales regions to help insure objectives are met and opportunities become closed sales based on NDS objectives and initiatives. Specific Job Responsibilities and Accountabilities: Sales and Growth Identify upsell and add-on product opportunities by asking probing questions to identify product need. Timely and accurate processing of customer orders; insuring that all job orders contain all components necessary for the customer to execute and complete the installation. Provide first line of technical support insuring customers have accurate product and application knowledge including providing any needed specification data. Coordinate, expedite and track critical orders through delivery with regular communication to the customer. Communication of product promotions to customers through outbound calls. Record complete and accurate information on job leads through inbound calls. Sales region main point of contact for general customer service requests. Document important and crucial customer information into the Salesforce system for follow up and notification to sales team members. Other Support ISR and ISA in providing written job quotes as needed Support ISR and ISA in logging information in the Salesforce as needed Answer inbound calls in a timely and professional manner; meeting customers expectations. Regional point of contact for distributors and sales representatives Daily maintenance of filing and reports; purchase orders, open orders, backorders, suspense Support ISR with Salesforce input and other administrative activities related to closing of sales as needed Generate and processing of profoma invoices Other projects and assignments as designated by Supervisor Keep department manager informed of successes, key information and roadblocks. Competencies and Skills Required: Demonstrate exceptional interpersonal communication and relationship building techniques. Have the ability to work in a diverse and dynamic team environment. Exhibit skills for multitasking, flexibility and quickly adapting and responding to the changing needs and priorities of all customers; internal and external. Demonstrated ability to perform data analysis, problem solve and make recommendations for resolution. Solid aptitude for learning new tools, processes and techniques. Exceptional verbal and written communication skills. Strong organization skills. Minimum Qualifications Demonstration of the competencies and skills listed above. Two or more years of experience in a customer service, sales or call center environment with increasing responsibility. NDS product and business knowledge or experience in a similar industry. Working knowledge of Syspro or similar ERP system. Intermediate or advanced experience with Microsoft programs (i.e. Word, Excel, and PowerPoint). Ability to effectively work cross functionally. Desired Qualifications Bachelor Degree Irrigation or plumbing product design or installation knowledge NDS, a proud member of NORMA Group, is a market leader for solutions in Storm Water Management, Efficient Landscape Irrigation, and Flow Management for residential and commercial markets. Enjoy Speed. Adapt Fast. Don't' hesitate - take action, apply today and join our team! NDS, Inc., 851 N Harvard, Lindsay CA 93247 **********************
    $31k-37k yearly est. 40d ago
  • Customer Service Representative

    Fiesta Auto Insurance 3.5company rating

    Call center agent job in Tulare, CA

    Immediate Hiring at Fiesta Auto Insurance: Customer Service Representative Are you looking for a dynamic work environment where you can thrive and grow? Do you want to be part of a talented team that values your contributions? Do you want to be part of a winning team? If your answer is YES, then we have the perfect opportunity for you. Fiesta Auto Insurance G&P is the #1 Franchisee nation-wide for Fiesta Auto Insurance. There is tremendous growth opportunity in our company as we continue to open more offices throughout California. Come and grow your career with us at Fiesta Auto Insurance G&P. Fiesta Auto Insurance is a current leader in providing top-notch Insurance, Tax Preparation, and Registration services. We are on the lookout for a highly skilled Customer Service Representative to join our fast-growing team. With us, you will receive paid training, support, and the tools needed to pass your state insurance exam and receive your insurance license within your first 30 days. This is your chance to invest in yourself and start a rewarding career path with unlimited potential for growth and earnings! Benefits: Hourly pay +(plus) 10-15% commission on your insurance sales. PAID TRAINING and direct deposit every Friday. Opportunity for growth into Leadership Positions Learn tax preparation and earn 10-17.5% commission on tax returns you prepare. Full-time employment with Full-time hours at 35-45 hours every week Earn commissions on DMV Registration Services. Vacation pay and health insurance (we cover 65% of the premium). 100% free dental plan and low-cost vision options. Requirements: Self-motivated team player with a positive attitude and strong work ethic. Willingness to obtain a Personal Lines Insurance Broker's License. Determined and open-minded to learn about insurance and sales strategies. Preferred: Bilingual (Spanish speaking) candidates are highly encouraged to apply. Ability to work in a fast-paced office environment while being able to Multi-task to ensure our clients receive a WOW-LEVEL CUSTOMER EXPERIENCE. Must have reliable transportation and be flexible to work at different nearby locations when needed Availability: Monday-Friday 9 AM to 7 PM, Saturday 10 AM to 5 PM, Sunday 10 AM to 4 PM. As you begin your journey with Fiesta Auto Insurance G&P as a Customer Service Agent you will quickly become an Insurance Agent with in 30 days of your first day. As an Insurance Agent we believe that GREAT SERVICE GO HAND IN HAND WITH SALES, you will be expected to provide and be able to give a WOW LEVEL CUSTOMER SERVICE TO ALL OUR CLIENTS. Location: CA022 1231 N Cherry St, Tulare, CA 93274, USA Apply Today! Join our enthusiastic team at Fiesta Auto Insurance G&P and kickstart your career in a supportive and rewarding environment! Work schedule 8 hour shift 10 hour shift Weekend availability Holidays Day shift Overtime Supplemental pay Commission pay Bonus pay Benefits Flexible schedule Paid time off Health insurance Dental insurance Vision insurance Referral program Employee discount Paid training
    $31k-39k yearly est. 60d+ ago
  • Customer Service Representative

    Chevron Stations

    Call center agent job in Kettleman City, CA

    Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI#: 1545 Station Address: 27513 Ward Ave. Kettleman City, CA 93239 Job Expectations: Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures Follow federal law and company standards on carding customers for all age restricted products sold at the stations. Work professionally with vendors and contractors. Regular and punctual attendance is expected. Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Actively promote store specials and other marketing programs. Cross-check price of delivered goods for accuracy. Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) May perform other duties as assigned by management. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. Strong attention to detail. Ability to handle challenging situations professionally and exercise exceptional judgement. Ability to work both independently and in team settings. Must possess required up-to-date food handling certificates, as required by law (in specific locations only). Cooking/Restaurant experience preferred Supervisor Responsibilities: This position has no supervisory responsibilities Travel: Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: Ability to stand and walk for long periods of time on hard and uneven surfaces. Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. Periodic exposure to all outdoor conditions during daylight hours. Moderate exposure to walk-in coolers and freezers at 34 F or lower. Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: Full-time & Part-time shifts available Direct Deposit with competitive weekly pay Health & Wellness packages available for purchase Education reimbursement program Shift Differential Pay for select shifts and job titles Management Bonus Program Loyalty Service time Program Commuter benefit Program Compensation Range: $18.00 - $19.00 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
    $18-19 hourly Auto-Apply 60d+ ago
  • Customer Service Rep

    Personnel Solutions Unlimited

    Call center agent job in Visalia, CA

    Act as the primary point of contact and liaison for Foundation, Key Medical Group and delegated health plan members and providers contacting the plan regarding general inquiries, concerns or requests for information ? Develop a general understanding of all member facing materials, communications and interactions and be prepared to respond appropriately to follow up calls ? Answer inbound calls and/or place outbound calls in a high call volume environment and work directly with members and providers to accurately and completely answer inquiries involving program services and benefits ? Follow established policies, procedures, guidelines and resources to respond to member and provider inquiries and resolve concerns in an accurate, timely, professional, and culturally competent manner ? Intake, handle and coordinate member grievances, appeals and claim issues, escalating to the customer service lead or department manager, when necessary ? Educate members and providers on eligibility, medical and pharmacy benefits and how to access services in a manner that achieves excellent service standards and maintains high customer satisfaction ? Use listening skills and judgment to appropriately categorize and accurately document all contacts and follow-up actions regarding member and provider communications and activities in accordance with established guidelines, policies and procedures ? Appropriately handle member and provider requests through alternative channels such as e-mail, voicemail, fax, walk-in, etc. in accordance with established procedures ? Triage member and provider requests or inquiries for other departments ? Attend and actively participate in daily, weekly, and monthly departmental meetings, in-services, training and coaching sessions ? Identify member/provider issues and trends and report relevant information to the customer service lead or manager ? Perform other related duties as required or assigned. Call Center experience a plus/Bilingual Spanish a plus.
    $32k-41k yearly est. 4d ago
  • Insurance Specialist CSR, Visalia CA

    Neri Insurance Agency

    Call center agent job in Visalia, CA

    Job Details Entry Visalia, CA Undisclosed N/A Full Time High School Undisclosed None Full-Time UndisclosedDescription Fiesta Auto Insurance & Tax Services has proudly served The Central Valley for over 20 years with Insurance and Tax preparations! We also offer DMV services! We are in search of a qualified professional to join our fast-growing team! At Fiesta Auto Insurance, no previous experience is required. We provide training for all new hires and provided all the necessary tools to help you acquire your license within your first 90 days. Summary of Position: The customer service sales representative is responsible for establishing customer relationships and following up with customers. Other responsibilities may include developing leads, scheduling appointments, fulfilling customer needs, and finding affordable rates! You will be required to have your license within the 90 day probation period mark Fiesta Auto Insurance & Tax Services will provide training for Insurance, DMV & Taxes. Responsibilities: Create an outstanding customer experience in the office or via telephone. Communicate effectively to identify the best product or service to match the needs of the customer Meet and exceed monthly sales goals Must be fluent in English and Spanish High school diploma or equivalent Basic computer skills Previous retail sales and customer service experience is a plus, but not required. Excellent communication and effective problem solving skills Strong organizational and time management skills Professional, energetic, and positive attitude Availability of flexible scheduling to include days, evenings, and weekends Must be willing to work weekends and holidays. Reliable Transportation Must be willing to get Personal Lines Insurance License (We will pay you to study and help you obtain your license number) Compensation: Competitive Hourly Pay Commission paid on Tax preparations Vacation Pay Sick Pay Bonus Pay on Sales Goals Health, Vision & Dental Coverage offered Pay period: Weekly $400 sign on bonus on your 90 day mark! *You will receive $400 bonus at your 90 day mark, if licensed. Office Hours: Monday - Friday 9:00 AM - 6 PM Saturdays 9 AM- 5 PM Sundays - CLOSED Open availability to work a 40+ hr work week.
    $32k-41k yearly est. 60d+ ago
  • Insurance Customer Service Rep

    Eugiene Marzette Farmers Insurance

    Call center agent job in Clovis, CA

    Job Description Join a team that cares about our customers and you! Eugiene Marzette in Clovis, California, is looking for an experienced and committed individual to join our team as a Full-Time or Part-time Insurance Customer Service Rep. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential. Base hourly $17.00 to $20.00+ Based on Experience. Benefits Hourly Base Salary + Bonus Opportunities Paid Time Off (PTO) Life Insurance Mon-Fri Schedule Career Growth Opportunities Base Salary Plus Commissions Advancement Opportunities Long-Term Career Growth Mentorship with Established Agent Pay Raise Opportunities Paid Continuing Education Licensing Assistance Professional Work Environment Evenings Off Holidays Off Paid Holidays Bonus Opportunities Weekends Off Paid Sick Leave Dental Insurance Vision Insurance Responsibilities Process customer policy change requests. Provide exceptional customer service and support. Develop and maintain client relationships. Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems. Provides on-going support to insurance clients as needed. Requirements A Property & Casualty insurance license is a Bonus, but will train if you do not have it. Possess an upbeat, positive and enthusiastic attitude. Be a great self-starter with a sense of urgency. Proficiency to multi-task, follow-thru and follow-up. Works well with other employees and is a team player with a positive attitude. Bilingual, fluent in both English and Spanish is beneficial. Commitment to excellence, willingness to work hard, and willingness to go the extra mile.
    $17-20 hourly 1d ago
  • Customer Service Representative

    Daiohs U

    Call center agent job in Fresno, CA

    At First Choice Coffee Services, we're on a mission to fuel workplaces across the nation with unbeatable customer service and top-quality office coffee solutions. For nearly 50 years, we've proudly served businesses throughout the U.S., delivering premium coffee experiences right to their break rooms. We're currently seeking a Customer Service Representative to join our growing team! If you're energized by a fast-paced environment and have a passion for delivering great service, we'd love to hear from you. Why Join Us? Be part of a trusted, established company Enjoy a supportive, team-oriented work culture Take pride in helping businesses stay fueled and focused Bring your drive, reliability, and commitment to excellence-and let's brew success together! What you'll be doing - The Role: Processes incoming calls and emails, including customer orders submitted by telephone, email, and fax. Relays all customers concerns and requests related to products, services, and equipment to the appropriate Daiohs team members, in a timely fashion. Generates daily manifests for Route Drivers and Service Technicians using the Company's specialized computer software. Checks in with Route Drivers at the end of the workday and reconciles all customer funds received during deliveries. Dispatches Service Technicians to respond to repair calls and coordinates service installations. Makes regular calls to accounts with outstanding balances and assists in maintaining accounts receivable over 60 days and attrition at five percent or less. Processes and applies payments to customer accounts Communicates sales leads to appropriate branch personnel. Provides backup support with daily sales reports, bank accounts, and month-end processes in supervisor's absence. Keeps records of customer interactions, processes customer accounts, and files documents. Develops and demonstrates thorough knowledge of the Company's products, services, and pricing structure. Solicits sales from customers during promotions. What's in it for me? - The Benefits Starting hourly rate of $17.00 - $22.00 401(k) and company matching Medical, Dental and Vision Insurance Employee Assistance Program Flexible Spending Account Life insurance Paid vacation and sick time 9 paid holidays Requirements What you'll bring - The Person: High school diploma or equivalent Past experience preferred Daiohs USA is committed to providing all applicants and employees equal employment opportunities when it comes to hiring, job assignments, compensation, benefits, training, and all other work-related matters. Personnel decisions at Daiohs are made without considering someone's legally protected characteristics, such as their race, color, religion, gender, gender identity or expression, pregnancy, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, genetic information or characteristics, diagnosis or history of cancer, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
    $17-22 hourly 22d ago
  • Customer Service Representative

    Daiohs U.S.A., Inc.

    Call center agent job in Fresno, CA

    Job DescriptionDescription: At First Choice Coffee Services, we're on a mission to fuel workplaces across the nation with unbeatable customer service and top-quality office coffee solutions. For nearly 50 years, we've proudly served businesses throughout the U.S., delivering premium coffee experiences right to their break rooms. We're currently seeking a Customer Service Representative to join our growing team! If you're energized by a fast-paced environment and have a passion for delivering great service, we'd love to hear from you. Why Join Us? Be part of a trusted, established company Enjoy a supportive, team-oriented work culture Take pride in helping businesses stay fueled and focused Bring your drive, reliability, and commitment to excellence-and let's brew success together! What you'll be doing - The Role: Processes incoming calls and emails, including customer orders submitted by telephone, email, and fax. Relays all customers concerns and requests related to products, services, and equipment to the appropriate Daiohs team members, in a timely fashion. Generates daily manifests for Route Drivers and Service Technicians using the Company's specialized computer software. Checks in with Route Drivers at the end of the workday and reconciles all customer funds received during deliveries. Dispatches Service Technicians to respond to repair calls and coordinates service installations. Makes regular calls to accounts with outstanding balances and assists in maintaining accounts receivable over 60 days and attrition at five percent or less. Processes and applies payments to customer accounts Communicates sales leads to appropriate branch personnel. Provides backup support with daily sales reports, bank accounts, and month-end processes in supervisor's absence. Keeps records of customer interactions, processes customer accounts, and files documents. Develops and demonstrates thorough knowledge of the Company's products, services, and pricing structure. Solicits sales from customers during promotions. What's in it for me? - The Benefits Starting hourly rate of $17.00 - $22.00 401(k) and company matching Medical, Dental and Vision Insurance Employee Assistance Program Flexible Spending Account Life insurance Paid vacation and sick time 9 paid holidays Requirements: What you'll bring - The Person: High school diploma or equivalent Past experience preferred Daiohs USA is committed to providing all applicants and employees equal employment opportunities when it comes to hiring, job assignments, compensation, benefits, training, and all other work-related matters. Personnel decisions at Daiohs are made without considering someone's legally protected characteristics, such as their race, color, religion, gender, gender identity or expression, pregnancy, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, genetic information or characteristics, diagnosis or history of cancer, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
    $17-22 hourly 22d ago
  • Customer Service Representative - State Farm Agent Team Member

    Isaac Martinez-State Farm Agent

    Call center agent job in Porterville, CA

    Job DescriptionBenefits: Hiring bonus Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Isaac Martinez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $32k-41k yearly est. 26d ago
  • Customer Service Representative - State Farm Agent Team Member

    Jimmy Alvarez-State Farm Agent

    Call center agent job in Hanford, CA

    Job DescriptionBenefits: Company parties Opportunity for advancement Paid time off Training & development 401(k) matching ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Jimmy Alvarez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information in English & Spanish. Assist customers with policy changes and updates in English & Spanish. Process insurance claims and follow up with customers in English & Spanish. Maintain accurate records of customer interactions in English & Spanish. Study for and complete state insurance exams QUALIFICATIONS: Willing and able to obtain a personal lines, life, and health insurance license within a set timeframe Opportunities to advance as licenses are obtained Bilingual - Fluent in Spanish is required Communication and interpersonal skills in English & Spanish. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $32k-41k yearly est. 8d ago
  • Customer Service Representative

    Wizix Technology Group 4.1company rating

    Call center agent job in Fresno, CA

    If you are dependable, hard-working, and looking to join a team providing excellent customer service to our clients, we want to talk with you! WiZiX Technology Group - Customer Service Representative We are looking for a friendly, detail-oriented Customer Service Representative to join our service team at our Fresno location. In this role, you will be the first point of contact for customers calling about copier service needs and supply orders. You will coordinate service dispatch, process supply requests, and ensure that every customer receives prompt, professional assistance. Job Responsibilities Answer inbound service and supply calls from customers regarding copier/printer equipment. Process and track supply orders, including toner and maintenance kits. Create and dispatch service tickets to field technicians based on urgency and location. Provide basic troubleshooting assistance to help customers resolve minor issues over the phone. Maintain accurate records of customer interactions and service history in our system. Follow up to ensure customer satisfaction and timely resolution of all requests. Monitor incoming low toner notifications from our various cloud systems Requirements and Skills High school diploma or equivalent; some college preferred. Previous customer service or call center experience, ideally in office equipment, copier, or related technology industries. Strong communication skills-both verbal and written-with a professional phone manner. Ability to multitask, stay organized, and handle high call volumes. Proficient with Microsoft Office and CRM/dispatch software (experience with e-automate or similar is a plus). Positive attitude and a team player. At WiZiX Technology Group, we promote a culture of growth and believe that each employee can make a difference-no matter your role or level of experience. Just as we aim to help our customers grow their businesses through technology, we offer our own employees growth opportunities to reach their career goals. Certifications and on-the-job training are provided as well as career development and opportunities for promotion. About WiZiX: WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in California and Nevada. WiZiX offers a wide range of products, including Copiers, Printers, Scanners, and other office equipment from top brands such as Kyocera, Toshiba, Ricoh, and Brother. WiZiX also provides VoIP Phone Systems, Managed Print Services, Document Management Systems, EV Charging Stations. At WiZiX, our mission is to provide the highest level of customer service, support, and technology solutions to our clients, enabling them to focus on growing their business and achieving their goals without having to worry about their office technologies.
    $33k-42k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Recruitment Alley

    Call center agent job in Fresno, CA

    We have an urgent need for a Customer Service Representative. The candidate must have excellent attention to detail, friendly and outgoing personality, experience in a similar role is a plus. , $16-20 per hour. Duties: Emailing customers Booking orders with freight providers Entering orders into the system Filing Creating order packets Other administrative duties as needed Submit your resume to Alley to apply.
    $16-20 hourly 60d+ ago

Learn more about call center agent jobs

How much does a call center agent earn in Tulare, CA?

The average call center agent in Tulare, CA earns between $24,000 and $48,000 annually. This compares to the national average call center agent range of $23,000 to $41,000.

Average call center agent salary in Tulare, CA

$34,000

What are the biggest employers of Call Center Agents in Tulare, CA?

The biggest employers of Call Center Agents in Tulare, CA are:
  1. Milan Institute
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