Call center agent jobs in Victorville, CA - 335 jobs
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Call Center Representative/IESBDC (UEC)
California State University System 4.2
Call center agent job in San Bernardino, CA
Under minimal supervision of the Director, the CallCenter Representative will work independently to: * Maintain MIS and EDMIS System and act as technical support for Centers * Respond swiftly and courteously to all potential customer phone inquiries * Conducting inbound and outbound customer service calls
* Communicate effectively, in writing, verbally, and via telephone, with all levels of personnel and clients
* Fulfills requests by clarifying desired information, scheduling appointments, and forwarding other service requests.
* Documenting details of all calls and customer interactions
* Rescheduling or canceling meetings in a timeous manner.
* Collaborate with the intake manager and other team members to improve customer service and handle high call volumes
* Collect pertinent information from clients such as addresses, phone numbers, business status information and demographics
* Responds to 30-50 calls per day
* Educate clients on programs and other service offerings
* Managing multiple systems and programs simultaneously
* Other duties as assigned.
Some regional travel required.
$34k-42k yearly est. 60d+ ago
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Senior Call Center Representative
Lereta Corporation 4.2
Call center agent job in Pomona, CA
" The Senior CallCenter Representative ensures LERETA external and internal customers consistently receive accurate and timely responses to inquiries concerning tax service and property tax matters. The role provides effective customer service by using excellent, in-depth knowledge of company policies and procedures and maintaining a positive, empathetic and professional attitude. The Senior CallCenter Representative mentors and provides training as needed and assists the Escalation Team with escalated calls.
Inbound Calls
* Processes a high volume of incoming routine calls
* Provides responsive assistance to homeowner, lender, and third-party calls regarding various tax inquiries for outsourced customers at first resolution
* Responds to customer calls and/or email requests address questions or concerns
* Communicates status of assignments to the lead or supervisor
Task Research
* Initiates task research for tax liens/sales, delinquent taxes, duplicate tax payments and proof of payment in response to homeowner inquiry
* Notates tax bill correspondence received from homeowner on lender system and forward to the appropriate processing team
* Returns homeowner calls as necessary, once research is complete
Leadership
* Mentors and monitors the CallCenter Representatives and any new team members
* Assists other team members with workload when necessary
TEAMWORK
* Ensures CallCenter goals are met and customer SLA's are maintained
* Actively participates in team huddles and meetings
This position will perform other duties as assigned based on the needs of the department.
Salary range: $17.16 - $21.45
"
$17.2-21.5 hourly 60d+ ago
Call Center Sales Agent I
Chaparral Motorsports
Call center agent job in San Bernardino, CA
A Mail Order Associate interfaces with customers by phone and process order requests into the computer. Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
ESSENTIAL DUTIES AND RESPONSIBILITIES: may include the following. Other duties may be assigned.
Talking with potential customers by answering product and service questions; suggesting information about other products and services.
Using the computer to Look up records and enter customer information.
Process sales orders for motorcycle and ATV parts and accessories.
Answer customer questions and deliver customer service.
Determine and communicate prices for parts requested.
Process change of address information.
Process order cancellations and changes.
Soliciting sale of feature, cross-selling, and up-selling products to customers.
Completing any follow-up necessary to ensure complete and accurate service and customer satisfaction.
Addressing complaints and customer concerns and bringing them to the attention of assigned Supervisor for further investigation and consideration. Resolving customer service issues within a reasonable level of authority.
Displaying the ability to control calls and meet/exceed customer needs and expectations. Also displaying good judgment by enlisting the assistance of supervisory or mentor help when required.
Displaying and understanding of, and the ability to, process International customer orders.
Displaying development of product and technical knowledge, as well use of the Chaparral motorsports catalog and web resources.
Displaying flexibility in work schedule.
Qualifications
QUALIFICATIONS: to perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, sill, and/or ability required.
KNOWLEDGE
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography, and transcription, designing forms, and other office procedures and terminology.
Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
BASIC SKILLS
Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making.
Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Learning Strategies- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Mathematics - Using mathematics to solve problems.
Monitoring- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Reading Comprehension- Understanding written sentences and paragraphs in work related documents.
Science - Using scientific rules and methods to solve problems.
Speaking- Talking to others to convey information effectively.
Writing- Communicating effectively in writing as appropriate for the needs of the audience.
SOCIAL SKILLS
Coordination- Adjusting actions in relation to others' actions.
Instructing - Teaching others how to do something.
Negotiation- Bringing others together and trying to reconcile differences.
Persuasion- Persuading others to change their minds or behavior.
Service Orientation- Actively looking for ways to help people.
Social Perceptiveness- Being aware of others' reactions and understanding why they react as they do.
COMPLEX PROBLEM-SOLVING SKILLS
Complex Problem Solving- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
TECHNICAL SKILLS
Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
Equipment Selection - Determining the kind of tools and equipment needed to do a job.
Installation - Installing equipment, machines, wiring, or programs to meet specifications.
Operation and Control - Controlling operations of equipment or systems.
Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly.
Operations Analysis - Analyzing needs and product requirements to create a design.
Technology Design - Generating or adapting equipment and technology to serve user needs.
Troubleshooting - Determining causes of operating errors and deciding what to do about it.
SYSTEM SKILLS
Judgment and Decision Making- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
RESOURCES MANAGEMENT SKILLS
Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.
Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
Time Management- Managing one's own time and the time of others.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee occasionally is required to stand, walk, bend, stoop and reach with hands and arms. The employee is required to sit for duration of the shift.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus.
Occasionally lift up to 25 pounds
BODY POSITIONING
Spend Time Making Repetitive Motions
Spend Time Sitting
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Communication
Contact With Others
Electronic Mail
Face-to-Face Discussions
Letters and Memos
Public Speaking
Telephone
Competition
Level of Competition
Conflictual Contact
Deal With Unpleasant or Angry People
Frequency of Conflict Situations
Environmental Conditions
Cramped Workspace, Awkward Positions
Impact of Decisions
Frequency of Decision Making
Impact of Decisions on Co-workers or Company Results
Routine versus Challenging Work
Importance of Being Exact or Accurate
Importance of Repeating Same Tasks
Structured versus Unstructured Work
Pace and Scheduling
Time Pressure
Role Relationships
Coordinate or Lead Others
Deal With External Customers
Work With Work Group or Team
Telecommuting
Not available for this position
While performing the duties of this job, the employee is required to work within an office setting within a controlled temperature environment.
$27k-39k yearly est. 1d ago
Customer Service Agent
DSV Road Transport 4.5
Call center agent job in Fontana, CA
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************.
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Fontana, Slover Ave
Division: Solutions
Job Posting Title: Customer Service Agent - 104634
Time Type: Full Time
POSITION SUMMARY
The Customer Service Agent, Admin has the basic responsibility for label control, yard coordination, and administrative functions in support of the entire outbound (Shipping and Picking) operation. The Admin is also responsible for communicating issues to the outbound supervisors in a timely manner. Must have Excel Experience and be computer literate. ESSENTIAL DUTIES AND
RESPONSIBILITIES
Label Control:
* Prepare, distribute, and reprint all labels for carton/pallet pickers daily in a fair and consistent manner. Maintain a clear, consistent label flow to allow pickers the opportunity to perform in a safe, accurate, and productive manner without issue or hindrance. Track and document all labels given out.
Yard Coordination:
* Utilize Y/WMS system to communicate outbound pulls and plugs to yard drivers on a daily basis. Assist supervisor to ensure trailer is properly chocked and green light is active before trailers are moved or loading begins.
Administrative Functions:
* Complete computer data entry required for shipments. Issue seals to loaders. Verify accurate, pertinent information (i.e., seal number, trailer number, store number, etc.) in order to prepare Bills of Lading (BOL's) for all completed outbound loads. Schedule LTL carriers for pickup (site specific). Print work assignments for replenishment drivers. Document and file all outbound related paperwork in a neat and orderly fashion. Multitask and work with a high sense of urgency in the performance of all duties. Assist outbound supervisors with compiling and tracking downtime sheets as required. Provide service and adhere to professional etiquette when communicating with members of management, peers, customers, and visitors.
Safety, Sanitation, Security:
* Maintain a clean, neat, and orderly work area. Assist in maintaining the security of the warehouse. Ensure all seals and sensitive documents are properly secured when not in use. Distribute and collect tools and equipment (i.e., RF guns, bolt cutters, etc.) to associates and report issues to outbound supervisors in a timely manner. Conduct operations in a manner, which promotes safety. Conduct operations in accordance with OSHA and MSDS Standard
OTHER DUTIES
* Safe use of powered equipment, RF scanners, computers, and printers. • Follow company policies, guidelines, and ISO procedures • Exposure to varied environmental conditions (heat, cold, dry, humid, light, dark, dusty, etc.)
* Repeated heavy lifting over 25 pounds as needed
* Repetitive motion consisting of (but not limited to) walking, climbing, and carrying
* Repetitive stationary activities consisting of (but not limited to) standing, sitting, bending, stretching, stooping, kneeling, crouching, squatting, reaching, pushing, pulling, holding, and grasping
* Details may vary dependent on work function - the duties are all inclusive as associates may be requested to assist in various areas of the operation as needed.
* Performs other duties as assigned.
* Work overtime as dictated by business whether mandatory or voluntary.
SUPERVISORY RESPONSIBILITIES
* None
MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
* Must have a high school diploma or general education degree (GED).
* 1-3 years' experience working in inventory control or warehousing admin experience.
Certificates, Licenses, Registrations or Professional Designations
* None
Other
* Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.
SKILLS, KNOWLEDGE AND ABILITIES
Computer Skills
* Intermediate computer skills
* RF Scanners • Proficient MS Office Applications
Language Skills
* English (reading, writing, verbal)
Mathematical Skills • Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.
Other
* Strong attention to detail accuracy and accomplish job task in a timely manner.
* Ability to perform duties with minimal supervision or guidance. • Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment. • Effective communication skills
PREFERRED QUALIFICATIONS
* 1-2 years' experience working in a warehouse/logistics/distribution environment
* 1-2 years' experience working with Warehouse Management Systems (WMS)
PHYSICAL DEMANDS
Occasionally
* Bending
Frequently • Walking and Standing Constantly
* Sitting
Ability to Lift/Carry and Push/Pull
* 11-20 pounds
o Reach above shoulder, squat, or kneel.
WORK ENVIRONMENT
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
For this position, the expected base pay range is $20.00 - $23.22 / Hourly. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy.
DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.
Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.
To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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$20-23.2 hourly Easy Apply 32d ago
Customer Solutions Representative 2
Apidel Technologies 4.1
Call center agent job in Irwindale, CA
Job Description
Associate\'s degree in business or equivalent combination of education, training and experience. Typically possesses three to five years experience resolving problems for customers and answering customer questions regarding Company programs, policies, and procedures. Demonstrated ability to tactfully resolve moderately complex issues. Under limited supervision, processes incoming orders. Receives, evaluates, and answers customer inquiries (phone or correspondence) of a moderately complex nature. Tasks require some judgment. Typically requires a high school education or equivalent and three to five years experience. Normally reports to the Customer Service Supervisor. (Add software requirements) Excellent organizational skills, high attention to detail and exceptional customer services skills required.
Day-to-Day Responsibilities/Workload
Responsible for clearing payment exceptions pertaining to the electronic payment channels: Electronic Funds Transfer; Authorized Payment Agencies; Direct Payment; Electronic Data Interchange; Quick Check; Credit/Debit Card; and .com.
Helps to resolve payment inquiries received by customers directly and through system generated orders.
Utilizes internal and external tools designed towards researching payments and determining their intended destination.
Works with s banking relationships and vendors to return unidentified payments to the originator when necessary.
Completes a daily reconciliation between SAP-ISU and the General Ledger using Bank deposit data to validate accurate financial reporting.
Issues customer refund drafts for lost, stolen, or uncashed refunds. Works to process fraud documents with the appropriate internal groups.
Required Skills/Attributes
Three (3) years of experience in customer service and resolving customer inquiries.
Ability to change course when an urgent matter arises.
Good Written, Verbal and Communication Skills
Ability to communicate complex issues well both in writing and verbally
Desired Skills/Attributes
Experience with SAP applications
Experience with the payment processes and/or banking knowledge.
Ability to apply logic to a scenario and pull upon previous occurrences
Education Requirement
A. High School Diploma or Equivalent
$34k-44k yearly est. 7d ago
Customer Service Agent
Elevare Branding
Call center agent job in Riverside, CA
Elevare Branding is a growing professional organization committed to delivering exceptional client experiences through structured processes, strong communication, and a people-focused culture. We value accountability, professionalism, and continuous development, creating an environment where individuals can grow while contributing meaningfully to our clients' success.
Job Description
We are seeking a Customer Service Agent to serve as a primary point of contact between our company and its clients. This role focuses on providing accurate information, resolving inquiries efficiently, and ensuring a high standard of service across all client interactions. The ideal candidate is organized, communicative, and motivated to contribute to a team-driven workplace.
Responsibilities
Handle inbound and outbound client communications in a professional and timely manner
Address customer inquiries, concerns, and service requests with clarity and accuracy
Maintain detailed and organized records of customer interactions
Collaborate with internal teams to ensure effective issue resolution
Follow established procedures to ensure consistency and service quality
Support daily operations related to customer satisfaction and retention
Additional Information
Competitive salary ($43,000 - $46,000 annually)
Growth opportunities within a structured organization
Ongoing training and skill development
Supportive and professional work environment
Stable, full-time position with long-term potential
$43k-46k yearly 6d ago
Pricing Representative
Monster 4.7
Call center agent job in Corona, CA
Energy:
Forget about blending in. That's not our style. We're the risk-takers, the trailblazers, the game-changers. We're not perfect, and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. But our drive is unrivaled, just like our athletes. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become along the way. We are much more than a brand here. We are a way of life, a mindset. Join us.
A day in the life:
As the Pricing Representative, you will complete the collection, organization and validation of the data required for processing the pricing request for promotion pricing using various applications. Monitor and maintain pricing within VIP- SRS pricing system maintaining status information and control log of all current and future pricing requests. Facilitate and manage the flow of communications and information between Company and distributor partners. Perform chain analysis of new and existing accounts to ensure all data is up to date.
The impact you'll make:
Ensure information from Chain Funding Planner (CFP) to chain alert database system is reviewed and entered in a timely manner.
Accurately input maintain and communicate pricing information for key customers in related systems.
Execute analysis of pricing monthly.
Respond to sales field and customer incoming calls and inquires while tracking issues gain authorized approval and follow up
Enters and update cost and retail changes.
Process new items alerts and authorizations upon arrival.
Assist in documenting estimating system policies and procedures.
Who you are:
Prefer a Bachelor's Degree in the field of -- Accounting, Finance, Business or related field of study
Additional Experience Desired: Between 1-3 years of experience in customer service or sales experience
Additional Experience Desired: Between 1-3 years of experience in using pricing software or analytical tools
Computer Skills Desired: Advanced in Microsoft office; specifically Excel
Additional Knowledge or Skills to be Successful in this role: Accurate and timely 10 key data entry
Monster Energy provides a competitive total compensation. This position has an estimated annual salary of $16.00 - $22.00. The actual pay may vary depending on your skills, qualifications, experience, and work location.
$16-22 hourly 6d ago
Customer Care Specialist I (Manheim)
Cox Enterprises 4.4
Call center agent job in Riverside, CA
Company Cox Automotive - USA Job Family Group Customer Care Group Job Profile Customer Care Specialist I Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation Hourly base pay rate is $19.90 - $29.81/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
General Responsibilities:
* The CCR will partner with all parties informed of the status of open issues and will work closely with escalation partners to identify, document and monitor any and all exceptions to the standard processes to create a list of best practices.
* Maintaining relationships with existing customers includes problem solving by the CCR, by consulting with dealers and educating them about Manheim and ancillary partners.
* Part of this process will include identifying, assessing and resolving these issues and determining who needs communication on these issues, including central functions such as IT or Product, or any such Manheim Partners.
* May work across other departments to train on resolving different client issues.
* The CCR will provide responsive, timely telephone, chat and email support. The CCR shall personally act as the single, point-of-contact for their issues from identification through resolution as often as possible (i.e. take the call and handle internally vs. transfer or provide other contacts).
* The CCR will also oversee/monitor the resolution to all problems, regardless of delegation to other departments.
Qualifications:
Minimum:
* High School Diploma/GED
* Generally, less than 2 years of experience
Preferred:
* Minimum of 2 years of Callcenter and/or client interfacing experience
* Multi-task and prioritize required. Ability to handle multiple projects/tasks at a time.
* Understand foundational levels of computers and technology, internet, email
* Excellent oral and written communications skills, particularly in a phone or email context,
* Experience working in a contact center metrics driven environment
* Strong communication skills and basic computer knowledge
* Ability to operate under tight pressure
* Experience working in the automotive industry
* Schedule - must have flexibility to work evenings, weekends, holidays as required
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$19.9-29.8 hourly Auto-Apply 21d ago
Call Center Representative (NOT REMOTE)
East Valley Community Health Center, Inc. 3.7
Call center agent job in West Covina, CA
Founded in 1970, East Valley Community Health Center is a Federally Qualified Health Center (FQHC) who's services include providing personalized, affordable, high-quality medical, dental, vision and behavioral health care through a community-based network within the East San Gabriel Valley and Pomona Communities. Our staff practices patient-centered care by serving each patient with a personalized care plan that meets their individual needs. Our patients have access to support services that include, nutrition, health education, case management, pharmacy, lab, and x-ray at our health center locations. East Valley serves the health care needs of uninsured and underserved individuals and families throughout our 8 health center locations.
Our mission is to provide access to excellent health care while engaging and empowering our patients, employees, and partners to improve their well-being and the health of our communities.
Customer Service Representatives within the CallCenter provide excellent customer service to all callers, while enhancing the caller's experience by ensuring timely and accurate caller support. This position will answer calls, route call to the appropriate team member, and schedule and confirm appointments.
Essential Position Functions and Duties:
Promptly answers all incoming calls, providing high level customer support with a smile.
Provides exceptional customer service on a continual basis to enhance the callers' experience.
Assist in identifying the reason for calls and respond accordingly.
For all patient calls, confirms identify and verifies patients current contact information to include phone number and address.
Schedules, reschedules, confirms, and/or cancels appointments as requested by the patient. Makes every attempt to find an appointment that meets the patient needs.
Record and relay messages to appropriate personnel.
Responsible for maintaining program logs, as assigned by the Clinic Manager or doctor.
Responsible for complying with HIPAA standards and observing strict patient confidentiality.
Conduct insurance verification.
Qualifications:
High school diploma or equivalent.
Excellent customer service skills.
Must possess high level computer skills to include, keyboarding and basic Windows and accurate data entry.
Bilingual in English and Spanish higly preferred.
Exceptional patient relations and interpersonal skills required.
Ability to work well with diverse populations.
Experience in a healthcare setting is preferred, but not required.
Benefits:
East Valley offers a competitive salary, defined contribution retirement plan. You will also enjoy work-life balance with paid time off and paid holidays throughout the year.
Please apply to this position with your current resume.
Principals only. Recruiters, please do not contact this job posting.
EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
$35k-43k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Fastsigns 4.1
Call center agent job in Rancho Cucamonga, CA
Benefits:
Free uniforms
Opportunity for advancement
Training & development
FT, M-F, 8:00 am - 5 pm, pay Paid Holidays, and Monthly Team Performance Bonuses. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center.
Our ideal candidate for this position is someone who has a positive attitude, is outgoing, responsive, eager to learn and has the ability to build long-relationships with customers. Great listening skills, documentation, basic math, and organization are highly valued in candidates for this position. The ideal candidate must be able to multi task.
The primary duties for this position are to handle the front desk (walk-ins and incoming calls). You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings and be intimately involved in the success of the FASTSIGNS Center team. The position may help in the shop at times making and designing signs. The chosen candidate will have the opportunity to complete an extensive training program. We are looking to create a well-rounded employee.
FASTSIGNS is the franchise industry leader with about 800 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. FASTSIGNS of Rancho Cucamonga is one of the fastest growing centers in California. Our success comes from sharing knowledge and working together as a team. If the team goals are met, we reward everyone.
If you think you have what it takes to be successful in this dynamic Industry, we encourage you to apply. Are you that person? Compensation: $17.00 - $22.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$17-22 hourly Auto-Apply 60d+ ago
Customer Service Teammate
Go Car Wash
Call center agent job in Riverside, CA
TEXT "GOMILES" to ************ to APPLY!
GO - Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation
Our Teammates in this role typically earn $18.90/hour, which includes a base pay of $16.90/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
$16.9-18.9 hourly 60d+ ago
Spanish Customer Service Agent , Inland Empire
Alsop & Associates Insurance Agency
Call center agent job in Claremont, CA
Job Description
Top agency looking for Top talent.
Helpingpeople with their insurance needs. Doing policy reviews for existing and new customers. The ideal person will identify gaps in coverage and make recommendationsto improve coverage.
The agent will be assigned up coming policy renewals to review. In addition they will handle customer initiated requests.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Career Growth Opportunities
Health Insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Evenings Off
Retirement Plan
Responsibilities
Responsibilities
Renewal Policy reviews
Writing New policies
Endorsing existing policies
Cross Sales
Referring Life insurance prospects to Life specialist
Making recommendations and giving advice
Following up and documentation
Minimum of 150 calls and Emails a day
Requirements
California Property and Casualty license
5+ years insurance experience
Possess an upbeat, positive and enthusiastic attitude.
Confident, self-starter who works well independently.
Excellent Spelling and Grammar skills.
Problem-Solving Capabilities.
Bilingual, fluent in both English and Spanish is beneficial.
Prior captive agency experience beneficial
Microsoft Word and Excel knowledge
$28k-36k yearly est. 6d ago
Captain - Customer Service
Daveandbusters
Call center agent job in Ontario, CA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms.
Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers.
Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies.
Assists with the maintenance and upkeep of the Viewpoint and Midway areas.
Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss.
Checks for restocking of necessary supplies. Brings all areas up to standard.
Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use.
Assists with the set up and break down of special events functions as directed by management.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Assists and directs Guests to Kiosk areas and answer questions as needed.
Ensures that our Guests adhere to house policies as outlined and informs management of any issues.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Assists other Team Members as needed or as business dictates.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in environments with both hot and cold temperatures such as freezers and around cooking equipment.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $16 - $17 per hour
Salary Range:
16.9
-
18.4
We are an equal opportunity employer and participate in E-Verify in states where required.
$16-17 hourly Auto-Apply 16d ago
Customer Service (remote work , no vaccination required)
Path Arc
Call center agent job in San Bernardino, CA
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Ability to learn and follow all customer service procedures and policies
Strive to meet and go above personal and team target goals
Record, organize and file customer interactions and account changes
Able to up-sell if needed
Able to schedule call back and appoints to resolve customer needs
Customer Service Job Requirements and Qualifications
Previous experience in customer support, client services, sales, or a related field
Excellent at communicating over the phone and other communication platforms
Basic computer skills and experience
Able to multitask
Excellent time management and prioritization skills
Ability to listen actively, relay information, and answer questions and/or concerns.
Customer-focused for positive customer experience and resolution
MUST RESIDE IN CALIFORNIA
Benefits
Health Insurance (dental and vision included)
Excellent retirement plan
Tremendous upward mobility into other positions and management
Flexible hours
Remote Position(s) available (work from home)
$28k-36k yearly est. Auto-Apply 60d+ ago
Professional Expert- Respiratory Care Clinical
San Bernardino Community College District 4.0
Call center agent job in Yucaipa, CA
This posting is to establish a pool of qualified applicants. The department may not be actively recruiting. Applications submitted will remain active for up to one (1) year. Should the department be interested in interviewing you, you will be contacted by the department with the information provided in your application.
Summary:
Work with respiratory students in the clinical setting and orient them to the facility. Observe and sign off on skill performance, monitor and assist students during clinical rotations.
Examples of Duties:
Orient students to the clinical facility; monitor student attendance during clinical rotations; observe, assist and supervise the student in receiving the greatest educational benefit from each specialty area; Observe student performing clinical skills and sign-off on each student's completion of skills, practices and final performance; counsel and evaluate each student during scheduled clinical rotations.
Minimum Requirements:
Registered Respiratory Therapist with a minimum of 24 months experience in the field of respiratory care; and hold a current license to practice respiratory care in California. Current CPR certification for Health Care Providers.
DESIRED QUALIFICATIONS:
Bachelor's degree and two (2) years of experience in the field of respiratory therapy, OR an associate's degree and six (6) years of experience in the field or respiratory therapy
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed primarily in a standard office setting.
Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to occasionally lift, carry, push, and/or pull light to moderate amounts of weight up to 25 pounds; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment.
Hearing: Hear in the normal audio range with or without correction.
The person selected for hire will be required to complete the following pre-employment requirements:
* Submit to and successfully pass DOJ live scan/fingerprinting. Cost of live-scan services to be borne by candidate.
* Sealed official transcript(s) in envelope from institution or electronic copies emailed directly from institution (for positions with higher education requirement)
* Tuberculosis (TB) risk assessment
* Other pre-employment requirements may be required depending on the position (i.e. certifications or licenses; see job posting qualifications section for details).
Successful completion of all pre-employment requirements is mandatory to be eligible for employment. These requirements are in accordance with the San Bernardino Community College District's Administrative Procedures and Board Policies.
Title: Gear Advisor Coordinator | Phone Agent
Reports To: CallCenter Manager
Department: Sales & Customer Relations
Hours Required: Full-time, Non-Exempt
Compensation: $18.00 per hour
Located in Riverside, CA, we are an online retailer of all things bike - mountain, road, e-bike, you name it. You can expect an easy-going, welcoming and flexible atmosphere with good people. We are looking for a bike nerd to serve our customers on the phone! Answer technical questions, solve order issues and help our customers get out and ride.
Check us out! jensonusa.com
Company perks
100% employee coverage for medical for local employees
3 weeks' paid time off + 7 company holidays + Bike Day
Employee Purchase Program - access to full inventory at cost
Access to our Employee Purchase Program
401(k) Plan with 4% matching.
Dental, vision and supplemental insurance options
Professional Growth & Development Opportunities
Schedule
Our callcenter is open 7 days a week to best support riders when they need us. Our customers are always on the move, so supporting them on the weekends is part of our rhythm. We are currently looking for individuals who can work a Tuesday-Saturday or Friday-Tuesday schedule.
Summary of Primary Functions:
As part of the Gear Advisor Coordinator Team, this role is responsible for energizing our customers at every opportunity. You will interact with customers on the phone to solve inquiries, resolve concerns, and help them discover products to enhance their ride.
Essential Duties and Responsibilities:
Build valuable relationships with customers, vendors and other Jenson USA employees to ensure customers experience the love!
Respond to phone calls ensuring our customers' questions, concerns or complaints are handled in a timely fashion while showing them the love!
Identify opportunities to recommend Jenson USA products that will help take their adventure to the next level.
Assist the callcenter in responding to chats and email tickets during high volume times.
Research and problem-solve customer inquiries and issues.
Thoroughly tracks, organizes data, and documents all customer interactions. Ensures the systems are updated with all relevant information pertinent to the customer.
Answer questions related to our products and assist customers with placing orders when applicable.
Look for opportunities to serve customers not just with requests but to help them take the greatest advantage of the sport.
Create a positive experience for our customers, especially if they are unhappy at the onset of their interaction.
Works collaboratively with other departments to identify improvements and collectively serve the customer.
Required Knowledge and Skills:
Tech savvy regarding the use of phone and computer technology. Must be able to navigate Microsoft Office Suite, Microsoft D365, and Microsoft Customer Relations Management System. Experience with Freshdesk a plus.
Sales background is a plus.
Self-directed and highly motivated.
Some bike product knowledge.
Ability to research, problem-solve, think critically, and create solutions.
Strong individual drive, competitive nature, and excellent communication skills.
Must have a high school diploma or GED
Ability to work a flexible schedule, including weekends.
Excellent attention to detail.
Ability to multi-task.
Skills/Abilities
Adaptability - Demonstrates flexibility with change.
Organization - Effectively manages time and the workspace. Balances conflicting priorities to manage workflow, ensure completion of essential projects and meets critical deadlines.
Proactive Anticipation of Needs - Addresses problems and acts to prevent them. Utilizes analytical skills and broad understanding of the business to effectively interpret needs.
Communication - Listens to understand the needs; speaks with confidence using clear and concise language, produces well thought-out professional correspondence that is free from grammatical and spelling errors.
Service Oriented - Interacts professionally with leaders, clients, vendors and team members. Promptly responds to requests with accuracy and a courteous demeanor.
Team Player - Works as a competent member of the team, willing to provide back-up support for others.
Computer/Technical Ability - Is proficient in using standard office equipment. Demonstrates advanced proficiency by adapting to new technology and easily acquiring new technical skills.
Judgement - Exhibits sound judgement and the ability to make reasonable decisions in the absence of direction. Swiftly refers problems/issues to the appropriate person when necessary.
Initiative - Works effectively while asking for direction when needed.
Jenson USA is proud to operate as a
drug-free workplace
. All new hires must complete a pre-employment drug screen and background check.
Jenson USA is committed to Equal Employment Opportunity regardless of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
$18 hourly 11d ago
Call Center Representative
Lereta Corporation 4.2
Call center agent job in Pomona, CA
" The CallCenter Representative is responsible for ensuring all incoming homeowner, lender, and third-party calls, consistently receive professional, courteous, accurate and timely responses to inquiries regarding property tax matters, initiating and following up on appropriate task research when necessary.
Inbound Calls
* Processes a high volume of incoming routine calls
* Provides responsive assistance to homeowner, lender, and third-party calls regarding various tax inquiries for outsourced customers at first resolution
* Responds to customer calls and/or email requests to provide assistance as needed to address questions or concerns
* Communicates status of assignments to the Lead or Supervisor
Tax Research
* Initiates task research for tax liens/sales, delinquent taxes, duplicate tax payments and proof of payment in response to homeowner inquiry
* Notates tax bill correspondence received from homeowner on lender system and forward to the appropriate processing team
* Calls back homeowner as necessary, once research is complete
Teamwork
* Ensures customer SLA's are maintained
This position will perform other duties as assigned based on the needs of the department.
SALARY RANGE: $16.04 - $21.00
"
$16-21 hourly 41d ago
Customer Service Agent
DSV 4.5
Call center agent job in Fontana, CA
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************.
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Fontana, Slover Ave
Division: Solutions
Job Posting Title: Customer Service Agent - 104634
Time Type: Full Time
POSITION SUMMARY
The Customer Service Agent, Admin has the basic responsibility for label control, yard coordination, and administrative functions in support of the entire outbound (Shipping and Picking) operation. The Admin is also responsible for communicating issues to the outbound supervisors in a timely manner. Must have Excel Experience and be computer literate. ESSENTIAL DUTIES AND
RESPONSIBILITIES
Label Control:
• Prepare, distribute, and reprint all labels for carton/pallet pickers daily in a fair and consistent manner. Maintain a clear, consistent label flow to allow pickers the opportunity to perform in a safe, accurate, and productive manner without issue or hindrance. Track and document all labels given out.
Yard Coordination:
• Utilize Y/WMS system to communicate outbound pulls and plugs to yard drivers on a daily basis. Assist supervisor to ensure trailer is properly chocked and green light is active before trailers are moved or loading begins.
Administrative Functions:
• Complete computer data entry required for shipments. Issue seals to loaders. Verify accurate, pertinent information (i.e., seal number, trailer number, store number, etc.) in order to prepare Bills of Lading (BOL's) for all completed outbound loads. Schedule LTL carriers for pickup (site specific). Print work assignments for replenishment drivers. Document and file all outbound related paperwork in a neat and orderly fashion. Multitask and work with a high sense of urgency in the performance of all duties. Assist outbound supervisors with compiling and tracking downtime sheets as required. Provide service and adhere to professional etiquette when communicating with members of management, peers, customers, and visitors.
Safety, Sanitation, Security:
• Maintain a clean, neat, and orderly work area. Assist in maintaining the security of the warehouse. Ensure all seals and sensitive documents are properly secured when not in use. Distribute and collect tools and equipment (i.e., RF guns, bolt cutters, etc.) to associates and report issues to outbound supervisors in a timely manner. Conduct operations in a manner, which promotes safety. Conduct operations in accordance with OSHA and MSDS Standard
OTHER DUTIES
• Safe use of powered equipment, RF scanners, computers, and printers. • Follow company policies, guidelines, and ISO procedures • Exposure to varied environmental conditions (heat, cold, dry, humid, light, dark, dusty, etc.)
• Repeated heavy lifting over 25 pounds as needed
• Repetitive motion consisting of (but not limited to) walking, climbing, and carrying
• Repetitive stationary activities consisting of (but not limited to) standing, sitting, bending, stretching, stooping, kneeling, crouching, squatting, reaching, pushing, pulling, holding, and grasping
• Details may vary dependent on work function - the duties are all inclusive as associates may be requested to assist in various areas of the operation as needed.
• Performs other duties as assigned.
• Work overtime as dictated by business whether mandatory or voluntary.
SUPERVISORY RESPONSIBILITIES
• None
MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
• Must have a high school diploma or general education degree (GED).
• 1-3 years' experience working in inventory control or warehousing admin experience.
Certificates, Licenses, Registrations or Professional Designations
• None
Other
• Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.
SKILLS, KNOWLEDGE AND ABILITIES
Computer Skills
• Intermediate computer skills
• RF Scanners • Proficient MS Office Applications
Language Skills
• English (reading, writing, verbal)
Mathematical Skills • Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.
Other
• Strong attention to detail accuracy and accomplish job task in a timely manner.
• Ability to perform duties with minimal supervision or guidance. • Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment. • Effective communication skills
PREFERRED QUALIFICATIONS
• 1-2 years' experience working in a warehouse/logistics/distribution environment
• 1-2 years' experience working with Warehouse Management Systems (WMS)
PHYSICAL DEMANDS
Occasionally
• Bending
Frequently • Walking and Standing Constantly
• Sitting
Ability to Lift/Carry and Push/Pull
• 11-20 pounds
o Reach above shoulder, squat, or kneel.
WORK ENVIRONMENT
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
For this position, the expected base pay range is $20.00 - $23.22 / Hourly. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy.
DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.
Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.
To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
$20-23.2 hourly Easy Apply 33d ago
Customer Service Teammate
Go Car Wash
Call center agent job in Rialto, CA
TEXT "GOMILES" to ************ to APPLY!
GO - Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $18.90/hour, which includes a base pay of $16.90/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
$16.9-18.9 hourly 60d+ ago
Customer Service Representative - Dental (Temp)
East Valley Community Health Center 3.7
Call center agent job in West Covina, CA
Customer Service Representatives provide excellent customer service while enhancing the patient visit by ensuring a timely and accurate check-in experience. This position is expected to greet and welcome patients and visitors with courtesy and respect.
MAJOR POSITION RESPONSIBILITIES AND FUNCTIONS:
* Temp 4-month assignment
* Welcomes patients and other clinic visitors with a smile.
* Addresses all patients and visitors promptly and courteously.
* Demonstrates dignity with kindness and compassion to all patients, visitors and staff.
* Provides exceptional customer service on a continual basis to enhance the patient/staff experience.
* Ensure a smooth patient flow by promptly checking in patients and communicating next steps with the patient and monitors dental patient flow.
* Checks patient eligibility and assists patients with enrollment into additional programs, depending upon program qualifications.
* Confirms and updates patient demographic information, insurance information and any additional required information in East Valley's electronic management system.
* Takes payments and complies with EVCHC cash handling process as outlined by the Finance Department.
* Obtains required information from patients (i.e. photo I.D., insurance card, Medi-cal, Medicare, and/or Social Security card).
* Assists patients with filling out forms.
* Enter patient information, scans documents (consent forms, health history forms, etc.) and input completed procedures into Dentrix.
* Confirms appointments as directed.
* Follows up on appointment "no shows" as directed.
* Responsible for maintaining program logs, as assigned by the Clinic Manager or doctor.
* Actively participates in assigned care team meetings.
* Schedule dental clinic appointments by phone and in person and assures appointments are appointed appropriately.
* Maintains current master copies of Dental Clinic forms.
* Assures that supplies for the Dental Clinic reception are in stock.
* Review next day's appointment charts to ensure lab cases are in, medical clearances are completed, etc.
* Create Treatment Plans for patients returning for treatment.
* Provide office support to the dental care team, including word processing, data input, and report generation.
* Assists in monthly reporting and quality improvement activities.
* Provides a safe, comfortable environment for patients, families, and other staff members.
* Responsible for complying with HIPAA standards and observing strict patient confidentiality.
* Other job duties and responsibilities as assigned.
POSITION REQUIREMENTS AND QUALIFICATIONS:
* Excellent customer service skills, including good phone manners to care for patients and guests on a continual basis.
* 1-2 years' experience working in dental office
* Must possess high level computer skills to include, keyboarding and basic Windows and accurate data entry.
* Bilingual in English and Spanish required.
* Exceptional patient relations and interpersonal skills required.
* Ability to work well with diverse populations.
Working Conditions/Physical/Mental Abilities and Processes:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
* Work requires long periods of sitting, reaching, speaking, hearing, seeing and ability to articulate clearly, use of hands to finger, reaching with hands and arms.
* Ability to work efficiently in a busy front office.
* Ability to work productively in a small office space used by multiple employees.
* Ability to relate well with patients and exercise good customer service skills on the phone and in person.
* Ability to work with personal computer for long periods of time.
* Travel to and from clinic or meeting sites within geographic service area.
DOE: $21.00 - $24.80
East Valley offers a competitive salary, and excellent benefits including medical, dental, vision, and defined contribution retirement plan. You will also enjoy a work-life balance with paid time off and paid holidays throughout the year.
Please apply to this position with your current resume.
Principals only. Recruiters, please do not contact this job posting.
EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities, and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
How much does a call center agent earn in Victorville, CA?
The average call center agent in Victorville, CA earns between $23,000 and $46,000 annually. This compares to the national average call center agent range of $23,000 to $41,000.
Average call center agent salary in Victorville, CA