Call Center Agent Jobs in West Springfield Town, MA

The Opportunity We are seeking a dynamic and motivated Customer Experience Representative to join our team. In this pivotal role, you will serve as the primary day-to-day point of contact for our customers, driving meaningful partnerships that enhance customer satisfaction and loyalty. Your responsibilities will include collaborating closely with internal stakeholders, such as sales and operations, to ensure seamless service delivery and address customer needs effectively. Key Responsibilities Day-to-day Point of Contact with Customers Manage all customer inquiries, issues, and concerns, partnered with a Sales Representative or Account Manager, to deliver exceptional customer satisfaction. Assist customers in their use of the Tradebe Customer Portal so that they can self-service issues that do not require your attention. Develop and maintain positive relationships with external customers, understanding and communicating their needs so that we can drive aligned and product partnerships. Coordinate with the transportation team to schedule and confirm appointments for customer pickups and delivery. Manage incoming customer calls and resolve problems as they arise. Quoting and Business Growth Provide customers with accurate quotes for potential waste streams. Work across internal departments, including pricing and approvals, to ensure that quotes and expectations are accurately captured and communicated clearly. Submit new customer contract pricing to the pricing team and update as needed. Work across Tradebe sites and teams to ensure customer information flows properly, including departments such as Billing and AR. Sales Partnership Effectively utilize, coordinate, and cultivate strong relationships with Sales to deliver a seamless customer experience. Communicate clearly and effectively, working with Sales, to escalate issues appropriately and in a timely manner. Utilize appropriate systems and tools to provide customer support, troubleshooting, assisting in obtaining information, answering questions, consulting on profile changes, and resolving problems and special requests. Qualifications Education: High school diploma required. 5+ years of experience in a customer success, experience, or service role. Bachelor's degree preferred. Experience: Proven experience in an administrative support role, preferably in customer service or a related field. Skills Strong organizational skills and attention to detail. Excellent communication skills, both verbal and written. Proactive, positive attitude. Demonstrated problem-solving abilities, particularly in a fast-paced environment. Proven proficiency in multitasking while maintaining excellent attention to detail. Critical thinking skills and an initiative-taking approach to tasks. Demonstrated knowledge of Microsoft suite, specifically Outlook, PowerPoint, and Excel required. Proficiency in SAP is highly desirable. Previous experience with environmental services or waste management highly desirable. Knowledge of RCRA and waste profiling sets top candidates apart. Ability to work the schedule for which you are hired for Ability to work on-site as described in the job description Ability to read, write, and understand English Why Tradebe is Right for You Competitive pay and benefits Student loan repayment assistance Generous vacation and sick plans Medical (including telehealth), dental and vision 401k Retirement match Flexible spending accounts (FSA) Health savings accounts (HSA) Agency paid, basic life and AD&D insurance Career ladders, professional development, and promotion opportunities Leadership opportunities Great work environment and culture And MORE!

The Tranzonic Companies is a hub for a strategic collection of manufacturing and sales companies that lead the way in multiple categories - from personal care and protection to textiles, from cleaning products to contamination control - to empower its distributor partners into the future. Their cohesive approach promotes operational efficiency and fuels innovation, while equipping its varied businesses to tackle the toughest challenges across industrial and manufacturing, healthcare and life sciences, food service, hospitality, transportation, and many other dynamic market segments. Tranzonic's rapid growth, both organic and via acquisition, is powered by its team of driven, innovative problem-solvers and a culture of integrity and respect. Position Summary: It's an exciting time for Blue Thunder Technologies, a division of The Tranzonic Companies, as we are growing and expanding our team. Blue Thunder is a global distributor of consumable supplies used in controlled environments (pharmaceutical manufacturers, medical device manufacturers, biotechnology companies, etc.) and electronic manufacturing (contract manufacturers, semiconductor companies, etc.). We are seeking a Customer Service/Order Entry Representative. The ideal candidate is willing to learn, work hard, and can multitask. Essential Functions and Responsibilities: Process customer orders Process orders to vendors Work directly with customers either by telephone or via email. Office administrative duties Obtain and evaluate all relevant information to handle product and service inquiries Follow up with vendors/customers to ensure seamless delivery of products Provide information and support to customers on questions about orders, status, complaints, and returns Assist with AP/AR clerical work Assist sales team with quote/re-quote Inventory management Maintain accurate records of customer, interactions, and issues. Education, Certifications and Licensures: Bachelor's Degree is highly preferred Excellent follow up skills Must have a positive and friendly attitude and a strong work ethic Strong problem analysis and problem-solving skills Customer service oriented

The Customer Service Representative is responsible for contacting customers to collect outstanding payments, handling account discrepancies, and negotiating payment solutions. Onsite full time 40 hours Weekly pay - $20 per hour with room for growth Temp to Hire Opportunity Health Insurance Offered Key Responsibilities: Initiate contact with customers by phone, email, and letters to discuss overdue payments. Professionally and respectfully engage with customers to understand payment delays and work toward a resolution. Negotiate payment plans or settlements with customers who are experiencing financial difficulties. Offer solutions to help customers bring their accounts up to date, including setting up payment plans when applicable. Review customer accounts regularly to assess payment history and determine the most effective collection strategy. Track and follow up on overdue accounts until resolved or escalated. Address customer inquiries or disputes with a focus on resolving issues promptly and professionally. Qualifications: 1-2 years of experience in collections, customer service, or a related role preferred. Excellent verbal and written communication skills. Strong negotiation and conflict-resolution abilities. Proficiency with Microsoft Office. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Yankee Home Improvement , one of the best-known companies in New England, is seeking enthusiastic and dynamic individuals to join our team as Marketing Representatives. In this role, you will be the voice of our company, making outbound calls or attending various home show events, engaging with attendees to potential and existing customers to introduce our top-rated home improvement products and services. Your primary goal will be to build rapport, provide exceptional customer service, and schedule appointments for our sales team. We offer comprehensive paid training, uncapped earning potential with biweekly bonuses, and a comprehensive benefits package. If you possess excellent communication skills, a positive attitude, and a passion for helping customers, we want to hear from you! Join us at Yankee Home Improvement and be part of a team that values integrity, responsibility, excellence, and listening. Control your own pay- your bonus is uncapped, based on the performance you bring to the table! Qualifications: Enthusiastic and positive attitude. Exceptional communication skills. Creativity and problem-solving ability. Basic technological aptitude. Reliable transportation. High school diploma or equivalent (required). Experience in customer service or call center (preferred). Then We Will Provide Comprehensive, Paid Training Uncapped earning potential- bonuses paid biweekly Comprehensive benefits package Team based incentives and Employee Appreciation events Opportunities for Advancement Flexible Work Schedules Job Type: Part-time to full-time Pay: $16.00 - $19.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Shift: Day Shift Night Shift Mid Shift Flexible Hours Supplemental Pay: Bonus opportunities Performance bonus Ability to commute/relocate: Chicopee, MA 01022: Reliably commute or planning to relocate before starting work (Required) Education: High school or equivalent (Required) Experience: Call center: 1 year (Preferred) Customer service: 1 year (Preferred) Work Location: In person , on site

Posted Today by Competitive salary , Cheshire , Be one of the first ten applicants Reference: 54078755 Please note does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting , a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work. **Call Center Agent - Uncapped Commission Apply in minutes** Placed App

Our Culture: Why work with us? Our most valuable resource is our people--with a diversity of backgrounds, ideas, and life experiences. We have built a multidisciplinary and multicultural environment. Our culture is filled with people who are mission driven, passionate, and want to be of service to others. There is a dedication to one another that is palpable. We believe in rewarding our employees with an excellent benefit package including sign-bonuses, career pathways for advancement, paid vacation and sick days and the chance to help the people of Western Massachusetts thrive! Our Mission: Our mission is to create access to high quality integrated health care and promote well-being for individuals, families, and our communities. As a Federally Qualified Health Center with a focus on integrated, primary care, we believe that every human has the right to access whole health. We have locations in Amherst, Huntington, and Worthington, as well as a school-based health center at Gateway Regional Middle/High School and a Community Center in Huntington. A day in the life of this role: In this telework role, you will be reporting to the Director of Patient Experience. This position will highlight your strengths of exhibiting compassion and empathy as your days will be filled with interacting with our patients over the phone, successfully scheduling them for appointments, ensuring that they know what documentation they need to provide to be seen and then collecting and storing that information. You will use your detail-oriented, strong time management, computer, and organizational skills to enter all information into our electronic health record, including detailed information regarding how the patient self-identifies, and answering patient questions. Your considerate and open demeanor towards others, coupled with your understanding that our patients are treasured for their uniqueness, reflects your mission-oriented character. Your unwavering dedication to our core goal of delivering exceptional care and promoting well-being will be your top priority. What's in it for you: Teamwork: Your commendable, independent work ethic will earn you recognition and appreciation, and you will also be celebrated as a cooperative and respectful team player. Growth: You will be encouraged and supported to increase your skillset, knowledge and understanding of how providing access assists in providing high quality, integrated health to all our patients. Impact: In this position you can directly impact the whole health of your friends, neighbors, and community members. Benefits: Sign on bonus, health, dental and vision insurance effective on day 1 of employment, paid vacation, holiday time, personal time and sick time, retirement fund with employer match, Career Pathways opportunities and much more! Requirements What we need from you: * High School Diploma or equivalent. * Previous experience in a medical/dental office. * Demonstrated commitment to electronic recording of and providing others with accurate, detailed information. * Ability to maintain strict confidentiality of patient information in accordance with HIPAA and HCHC policy. Competencies and Attributes: * Ability to communicate effectively and compassionately over the phone with any client. * You are trustworthy, responsible, independent, take ownership and deliver results. * You have unquestionable integrity, credibility, and character. You have demonstrated high moral and ethical behavior. * You are willing to embrace challenges, and you are comfortable with uncertainty. * Commitment to working with diverse populations as well as a commitment to the health of our communities. * Human-centered, strength-based approach to working with colleagues and clients. * Bilingual is a plus but not required. Location: Worthington, MA (This is a hybrid position. Accepting local candidates only.)

The mission of Goodwin University is to educate a diverse student population in a dynamic environment that aligns education, commerce, and community. Our innovative programs of study prepare students for professional careers while promoting lifelong learning and civic responsibility. As a nurturing university community, we challenge students, faculty, staff, and administration to fully realize their highest academic, professional, and personal potential. Position Description Summary/Purpose: This position provides services in the Admissions Reservation Center (ARC). Works scheduled shifts. Essential Job Functions/Primary Responsibilities: (The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.) * Fields incoming inquiries from individuals interested in the College; collects and inputs their data; and transfers them to appropriate Admissions staff. * Contacts individuals who have emailed or mailed a request for information to the College. * Follows-up with prospects prior to appointment. * Contacts any appointments who may have missed a scheduled meeting and reschedules them. * Contacts all incoming students scheduled to begin classes and confirms their attendance * Conducts Registration reminder campaigns both via telephone and on Campus. * Meets performance and service objectives in a fast-paced call center environment. * Staffs multi-line reception area on occasion. * Provides support to the Admissions front desk. * Conducts all work in a safe manner and all work safety practices are followed. Other Functions: * Performs similar or related work as required, directed or as situation permits. * Assists other department staff as needed to promote a team effort. * Continues professional development and training; keeps current with trends. Knowledge, Ability and Skill: * Excellent customer service skills * Strong communication skills * Ability to work well in a fast-paced team environment * Experience in retail and/or hospitality preferred * Bilingual (English/Spanish) candidate preferred * Demonstrated commitment to developing and fostering best practices and policies to promote diversity, equity, and inclusion, and build an environment in which all members of the University community are treated with respect and dignity. Qualifications Minimum Required Qualifications: Education, Training and Experience: * Associate's Degree preferred. Special Requirements: * Work shift schedules vary. Physical and Mental Requirements: Work Environment None Under 1/3 1/3 to 2/3 Over 2/3 Outdoor Weather Conditions X Work with fumes or airborne particles X Work near moving mechanical parts X Risk of electrical shock X Vibration X Physical Activity None Under 1/3 1/3 to 2/3 Over 2/3 Standing X Walking X Sitting X Talking & Hearing X Using hands/fingers to handle/feel X Climbing or balancing X Bending, pulling, pushing X Driving X Lifting Requirements None Under 1/3 1/3 to 2/3 Over 2/3 Up to 10 pounds X Up to 25 pounds X Up to 50 pounds X Up to 75 pounds X Up to 100 pounds X Over 100 pounds X Vision Requirements: _X_ Close vision (i.e. clear vision at 20 inches or less) ___ Distance vision (i.e. clear vision at 20 feet or more) ___ Color vision (i.e. ability to identify and distinguish colors) ___ Peripheral vision (i.e. ability to observe an area that can be seen up and down or left and right while the eyes are fixed on a given point) ___ Depth perception (i.e. three-dimensional vision, ability to judge distances and spatial relationships) ___ No special vision requirements Salary: * $36,000 annually Full-Time Employee Benefits: * Medical Insurance * Dental Insurance * Vision Insurance * Pet Insurance * 401k employer match * Employee & dependent life insurance * Great tuition benefits for employee, spouse & dependents * PTO program * Flexible work schedules / work from home opportunities (This job description does not constitute an employment agreement between Goodwin University and employee. It is used as a guide for personnel actions and is subject to change by the employer as the needs of the employer and requirements of the job change.)

**Edward M. Kennedy Community Health Center, Inc.** **Call Center Representative - Bilingual** **Administration - Worcester, MA - Full Time** Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving Worcester, Framingham, Milford and the surrounding communities. We are a thriving and growing organization, and our team is expanding across sites to support this growth. **We are currently hiring a Call Center Representative based in Worcester MA. This position will have you answering calls to the Health Center and determining what action must be taken to process the calls appropriately. Appropriate action includes scheduling the caller for a patient appointment, accurately writing a message to the patients' providers, transferring calls to the appropriate extensions, assisting other employees, and providing the caller with general Health Center information.** As an employer of choice, our inclusive workplace environment fosters teamwork, accountability and respect and supports the growth and development of each employee. We are an equal opportunity employer and embrace the richness of the diversity of our staff and community. You are a good fit for our team if you're passionate about helping people live healthier lives and enjoy working in a supportive, team-based environment. **Salary Range: $16.00-$19.00/Hour** **Essential Functions:** * Answer inbound telephone calls to ensure callers' needs are met quickly and efficiently. * Complete messages to be followed up on by Primary Care teams using standardized messages and the appropriate message systems, such as through the EMR system, the patient portal, or email. * Review and verify all callers' information, and patient's information. * Process basic insurance referrals upon request, and updates patient's charts to reflect the request and the referral authorization number. * Complete assigned tasks, including calling patients to complete the following: cancel/reschedule appointments, make reminder calls to patients, populate data into various spreadsheets/reports for data analysis, tracking, and information management. **Education and Experience:** * Bilingual in Spanish or Portuguese is Required * We value our team members and provide opportunities seek to provide opportunities for * growth and development. * Our health center requires all employees to have the most recent COVID-19 booster and the yearly flu vaccine. * One Saturday shift per month **Benefits**: * Competitive salary based on related experience * Medical insurance starts on first day of employment. + Health center pays 80% of medical insurance premiums. + Includes coverage for same-sex domestic partners and gender affirming care. * Generous time off packages * Dental and Vision insurance * 403b Retirement Plan with employer match * Flexible Spending Accounts * Employee Assistance Program Name and address of the highest level of education you graduated from and type of degree you received (High School/College/University/Other):* Signature 1: It is my understanding and agreement that this Application or the granting of an oral interview does not represent a contract of employment or a promise of current or future compensation benefits by the Kennedy Community Health. I understand and agree that, if hired, my employment will be at-will in nature and may be terminated, with or without cause, at any time, by either myself or my employer. I also understand that this written statement supersedes any and all oral representations made by agents or representatives of the Kennedy Community Health. I understand and agree that, if I am offered employment at the Kennedy Community Health, I will be required to provide evidence of my identity and authorization for employment in the United States prior to commencement of my employment. I further understand that any offer of employment will be contingent upon the Kennedy Community Health's receipt of satisfactory results of a pre-employment assessment and preemployment background check, including references and a CORI check if necessary.* Signature 2: I certify that the information on this application, resume, and in any verbal statements are true, complete and correct. I hereby authorize the investigation of my past and present employment, references, education and all data provided by me on this application, in related papers and interviews. I release from all liability all persons, companies, corporations and educational institutions supplying such information. I understand and agree that if I am hired by the Kennedy Community Health and my employment subsequently ends, the Kennedy Community Health may provide information about my employment to persons in response to job reference request, and I hereby consent to such disclosures. I further authorize the Kennedy Community Health to conduct what it considers to be an appropriate check of my background related to my application for employment, including but not limited to, a review of any social media, and release the Kennedy Community Health and its employees and agents from any liability related to such a background check. I understand and agree with the policy of the Kennedy Community Health to reserve the right to require employees to share day, evening, night, and weekend duties in accordance to the requirements of the department to which they are assigned, and to reassign employees in accordance with the needs of the Health Center. I understand that false answers, statements or material omissions made by me on this form shall be grounds for denial or employment or discharge, regardless of when discovered by the Kennedy Community Health.* + a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or + a person who was discharged or released from active duty because of a service-connected disability.

* East Hartford, CT, USA * 17.00-19.00 per hour * Hourly * Full Time * *401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance* Email Me This Job **First Choice Health Centers** is looking for a Full-Time **Call Center Representative** who serves as the initial point of contact with First Choice Health Centers callers. The representative provides exemplary customer service to all patients, their families and other contacts. This position is charged with the timely and accurate processing of patients through answering all incoming calls, taking complete and accurate messages, (re)scheduling appointments, verifying patient information, collecting information pertinent to reason for call to accurately direct patient to correct source to meet their needs. We are committed to you! We offer great training, great benefits, career growth and employee well-being! * Medical, Dental and Vision Insurance for employees working 30 hours or more * 20 days of Vacation, 8 Paid Holidays, and 2 Floating Holidays per year * Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment * Company paid Life insurance * Voluntary Term, Whole Life, Accident and Critical Care Insurance * Complimentary premium Calm membership (#1 mental health app) * Recognition programs * Paid Basic Life Support certification with renewal every 2 years. * Primarily a Monday through Friday schedule working 8:00 am to 4:30 pm. There is one late night until 6 pm but all clinics close on Friday at 3 pm. * The hourly range for this position is $17.00 - $19/hour. Pay is based on several factors including but not limited to work experience certifications, etc. For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org. **Minimum Knowledge, Skills & Abilities Required:** * Experience working in a call center or customer-support role. * Strong active-listening and verbal-communication skills. * Proficiency in problem-solving. * Ability to multitask and manage time effectively. **Experience and Training**: * Call center: 1 year (Preferred) * Customer service: 1 year (Preferred) * Minimum HS Diploma or GED equivalent **Standard Job Duties:** * Answers all incoming calls in a timely manner in a call center setting. * Schedules/reschedules patient appointments, responds to customer questions, accurately and timely, elevates customer concerns to supervisor in a pleasant, respectful and courteous manner. * Obtains and verifies required information, such as patient demographics, during call. * Make same day appointments for all medical, family providers, pediatrics, obstetrics and gynecology and specialty providers. * Refer to phone triage list for calls referred to nurse or Provider. *First Choice is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. We test for marijuana as part of our drug-free workplace policy.* *COVID-19 considerations: Employees at First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply.* *First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.* You must select a location. You must select an education status answer. You must select a seeking status answer.

Posted Today by Competitive salary , Cheshire , Be one of the first ten applicants Reference: 54078755 Please note does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting , a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work. **Call Center Agent - Uncapped Commission Apply in minutes** Placed App

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. WM Strategic Business Solutions (SBS), located in Windsor, CT, is responsible for managing WM's largest, most prestigious national customers. SBS serves as the one-stop shop for the largest corporations in the US. Through industry leading reporting, centralized billing & service, and pricing, WM SBS provides an exceptional value proposition to our customers. With approximately 600 dedicated employees, a state of the art customer management system, and the goal of expanding into international markets, WM SBS is helping WM transform our industry. 1+ year call center experience Full Time Position(s) Work Shifts available based on business needs Our center is open from 7:00am to 8:00pm and Saturday 7:00am to 3:30pm Training Class Starting: September 30th, 2024 I. Job Summary As a customer service representative (CSR), your responsibilities include addressing inbound customer service calls covering a diverse range of inquiries. These may range from scheduling service requests, to initiating service changes and resolving incomplete or problematic services issues. The WMSBS CSR is operating in a fast-pace and high-volume environment, you can anticipate handling 60-80 calls and related follow-up tasks daily. Proficiency in utilizing multiple applications, resources and tools is essential for researching and resolving customer inquiries. In addition to managing routine calls, the WMSBS CSR will also handle numerous escalated situations. Success in this aspect requires the consistent delivery of exceptional level of customer service, effective problem solving, the ability to explain complex issues in simple terms, and demonstrate appropriate de-escalation techniques is critical to their success. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. Fields customer service inquiries and handles customer service transactions independently and proficiently: Demonstrates appropriate active listening skills/confirms understanding of customer needs, issues, and requests Uses authorized systems to gather information, provide information, and/or update customer records. Provides standard information and education regarding service options, charges, billing, and contracts. Demonstrates ownership of the customer issue by providing one call resolution: Makes every reasonable attempt to resolve the customer's issue and exhausts all other solutions before escalating the customer's query. Serves as an advocate for customers with repeat issues by engaging the right department and people within WM. Communicates concise and accurate information. Supports other service lines when required. Attempts to retain customers who call to cancel services by probing for cancellation reasons Meets or exceeds service and operational standards established for the call center, including attendance, adherence, quality, productivity, safety, and timeliness goals.. III. Supervisory Responsibilities This job has no supervisory duties. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience Education: High School Diploma or GED (accredited). Experience: One (1) year of previous customer service experience (in addition to education requirement). B. Certificates, Licenses, Registrations or Other Requirements None required. C. Other Knowledge, Skills or Abilities Required Excellent verbal, written and analytical skills Computer skills - MS Office, Typing Skills Professional phone etiquette Ability to multi task. Ability to react well under pressure and treats others with respect Identifies and resolves problems in a timely manner Prioritizes and plans work activities Focuses on solving conflicts and listening to others without interrupting Is consistently at work and on time Work efficiently and effectively, both independently and as a team to ensure exceeding call center's standards. Balances team and individual responsibilities and helps build a positive team spirit Adapts and able to deal with frequent changes in the work environment Able to manage difficult or emotional customer situations and respond promptly to service requests to meet customer commitments. Demonstrate accuracy and thoroughness to meet productivity standards in a timely manner. V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Normal setting for this job is: office setting. The expected salary range for this position is $20.50. This range represents a good faith estimate for this position. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location. Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click "Apply.” Check out our YouTube video on what it is like to work at WM Call Center! *************************************** QKbg If this sounds like the opportunity that you have been looking for, please click "Apply.”

Join our dynamic team at Axe Elite, where we prioritize people over profits and uphold the highest standards of character and integrity. At Axe Elite, we believe that success is not only measured by financial gains but by the positive impact we make on individuals and communities. Our unique company culture prioritizes the well-being and development of our people while striving for outstanding customer service and ethical business practices. Our vibrant culture fosters collaboration, growth, and personal development, ensuring that every member of our team thrives professionally and personally. Benefits: Equal opportunity of reaching high-level positions within the company Mentorship and coaching Weekly pay No experience required No cap on income Monthly and yearly recognitions High Ticket Commission Sales Daily, Weekly, and monthly bonuses Car bonus Responsibilities and Duties Contact business owners and consult them on their technology needs Maintain knowledge about product information and promotions Manage client relationships Perform at the highest level Communicate with clients via phone and email Full Time Position Monday-Friday Compensation: $2,600.00 per month

Job Description Call Center Representative Nu-Face Home Improvements is one of the fastest-growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable, and maintenance-free. Nu-Face Home Improvements is looking for a Super Star call center representative for our Southington, Connecticut market and surrounding areas to join our winning team. (Please DO NOT apply if you are not a Super Star!). Join our team of professionals and earn a substantial income, work for one of the fastest-growing companies in the industry. Jump on board NOW! Earn money while making a positive impact that helps homeowners improve their homes. Morning & evening shifts available. General Purpose: Customer Service skills is a must. Contact homeowners by telephone to set up qualified appointments for free consultations. Confirm, Reschedule, rehash, and cold call. Input lead information, update reports and answer phone calls from ads. Main Job Tasks and Responsibilities: Deliver scripted pitch to the homeowners Adjust scripted pitch to meet the needs of specific homeowners Handle homeowner's questions and objections Obtain homeowner's information including names, addresses, phone numbers etc. Receive appointments over the telephone Input appointment details into the computer system Input homeowners’ information and important details of the conversation Confirm appointments placed with canvassers or sales representative Issue appointments for reps to meet prospective homeowners Quality control phone calls Answer telephone calls from potential homeowners who are responding to advertisements Contact homeowners to follow up on initial interaction Update lead information and maintaining reports Education and Experience: Knowledge of sales and marketing principles and strategies Relevant work experience in telemarketing, sales, marketing, or promotions Product knowledge --Training provided Proficiency in relevant computer applications Key Competencies: Communication skills Information gathering & management Persuasiveness Adaptability Initiative Tenacious• Resilient Stress tolerance High energy level Self-Motivation Industry best training Ongoing Support Advancement Opportunities We offer a compensation package that includes health insurance and 401(k) plan. Powered by JazzHR WEHtvda9W9

Sr Call Center needs 6 months minimum experience in call center/dispatcher experience Sr Call Center requires: Must have a High School Diploma, or equivalent; six months minimum experience in call center/dispatcher experience In lieu of an Associate degree without call center experience Must be able to pass 27-30 wpm typing test. Must be able to pass a customer service assessment Must be able to successfully pass a criminal background check and drug test. Sr Call Center duties: Provide one-to-one telephone contact with consumers and providers. Assist with password resets. Accurately respond to incoming calls received by the call center. Accurately document all interactions with consumers. Properly forward calls to Call Center Leadership or other CT agencies per procedures. Provide clear, complete, accurate and objective information based on full understanding of program requirements. Log calls into call tracking system; note trends in consumer questions and concerns, report and recommend measures to improve customer service. Work with consumers in difficult situations. Handle and data enter complaints in accordance with approved policies and procedures. Meet and exceed daily standards for calls answered, customer service, and quality.

Job Description Essential Duties/Responsibilities Taking and inputting reservations into a computer program, processing payments and sending confirmations. Work as a Catamount Cashier and selling private lessons and for Mountain Cat reservations over the phone, via email, or in person with support and direction from the Snowsports Director and the Call Center Manager. Respond to emails directed to reservations. Upselling products and services. Understand and be able to explain daily prices and promotions. Understand current coupons and verify authenticity as needed. Maintain a friendly, team spirit with a focus on accuracy and customer service. Additional Responsibilities Answer general phone calls, transfer calls to the appropriate destination and retrieve voicemail as needed. Ensure that your supervisors are aware of guest comments and concerns. Report to work early or on time and pass on important information to the next RCCS if your shift ends prior to closing. Be familiar with safety procedures. Assist in the event of an emergency and/or security event as directed by management. Comply with all policies and procedures. Complete other tasks as assigned by manager. Drug-free workplace, may be subject to drug screening and/or background check. Job Requirements (Knowledge, Skills, & Abilities) Excellent organizational and math skills. A friendly but professional work ethic. Experience with computers. Neat and professional appearance. Ability to learn sales/reservation software. Ability to organize time. Work independently, as well as part of a team. Work quickly, actively and effectively under stress. Maintain excellent oral communication skills. Work harmoniously/diplomatically with a variety of people. Communicate clearly using 2 way radios. Experience preferred with: MS Excel, Google Sheets/Docs. Credit card processing. Customer service skills. Cash handling skills. Minimum Qualifications & Experience High school diploma or G.E.D. required Must be able to work flexible hours/days/nights of the week including weekends and holidays. Age Requirement: Applicants must be at least 18 years of age. Physical Demands & Working Conditions RCCS's will be stationed in the Customer Service Center, Business Office or other locations. The working areas can be breezy considering the close proximity to windows and entrances. A typical day includes constant talking, typing, reaching, handling, hearing and looking at a computer screen while working with guests. While performing the duties of this job, the employee is regularly required to: Sit for an extended period of time, standing occasionally. Raise or lower up to 15 lbs of weight from time to time (i.e. supplies, materials). Exert force by pushing & pulling items (i.e. filing cabinet drawers). Walk outside over uneven, icy and snow-covered terrain at times.

* 17 Nicholson Rd, South Egremont, MA 01258, US * 16.00 per hour * Hourly * Seasonal * *Summit Season Ski Pass, Food and Merchandise Discounts, Friends and Family Vouchers* Email Me This Job **Essential Duties/Responsibilities** * Taking and inputting reservations into a computer program, processing payments and sending confirmations. * Work as a Catamount Cashier and selling private lessons and for Mountain Cat reservations over the phone, via email, or in person with support and direction from the Snowsports Director and the Call Center Manager. * Respond to emails directed to reservations. * Upselling products and services. * Understand and be able to explain daily prices and promotions. * Understand current coupons and verify authenticity as needed. * Maintain a friendly, team spirit with a focus on accuracy and customer service. **Additional Responsibilities** * Answer general phone calls, transfer calls to the appropriate destination and retrieve voicemail as needed. * Ensure that your supervisors are aware of guest comments and concerns. * Report to work early or on time and pass on important information to the next RCCS if your shift ends prior to closing. * Be familiar with safety procedures. Assist in the event of an emergency and/or security event as directed by management. * Comply with all policies and procedures. * Complete other tasks as assigned by manager. * Drug-free workplace, may be subject to drug screening and/or background check. **Job Requirements (Knowledge, Skills, & Abilities)** * Excellent organizational and math skills. * A friendly but professional work ethic. * Experience with computers. * Neat and professional appearance. * Ability to learn sales/reservation software. * Ability to o rganize time. * Work independently, as well as part of a team. * Work quickly, actively and effectively under stress. * Maintain excellent oral communication skills. * Work harmoniously/diplomatically with a variety of people. * Communicate clearly using 2 way radios. * Experience preferred with: MS Excel, Google Sheets/Docs. * Credit card processing. * Customer service skills. * Cash handling skills. **Minimum Qualifications & Experience** * High school diploma or G.E.D. required * Must be able to work flexible hours/days/nights of the week including weekends and holidays. * Age Requirement: Applicants must be at least 18 years of age. **Physical Demands & Working Conditions** RCCS's will be stationed in the Customer Service Center, Business Office or other locations. The working areas can be breezy considering the close proximity to windows and entrances. A typical day includes constant talking, typing, reaching, handling, hearing and looking at a computer screen while working with guests. While performing the duties of this job, the employee is regularly required to: * Sit for an extended period of time, standing occasionally. * Raise or lower up to 15 lbs of weight from time to time (i.e. supplies, materials). * Exert force by pushing & pulling items (i.e. filing cabinet drawers). * Walk outside over uneven, icy and snow-covered terrain at times. You must select a location. You must select an education status answer. You must select a seeking status answer.

Job Description First Choice Health Centers is looking for a Full-Time Call Center Representative who serves as the initial point of contact with First Choice Health Centers callers. The representative provides exemplary customer service to all patients, their families and other contacts. This position is charged with the timely and accurate processing of patients through answering all incoming calls, taking complete and accurate messages, (re)scheduling appointments, verifying patient information, collecting information pertinent to reason for call to accurately direct patient to correct source to meet their needs. Why First Choice? We are committed to you! We offer great training, great benefits, career growth and employee well-being! Medical, Dental and Vision Insurance for employees working 30 hours or more 20 days of Vacation, 8 Paid Holidays, and 2 Floating Holidays per year Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment Company paid Life insurance Voluntary Term, Whole Life, Accident and Critical Care Insurance Complimentary premium Calm membership (#1 mental health app) Recognition programs Paid Basic Life Support certification with renewal every 2 years. Primarily a Monday through Friday schedule working 8:00 am to 4:30 pm. There is one late night until 6 pm but all clinics close on Friday at 3 pm. The hourly range for this position is $17.00 - $19/hour. Pay is based on several factors including but not limited to work experience certifications, etc. For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org. Minimum Knowledge, Skills & Abilities Required: Experience working in a call center or customer-support role. Strong active-listening and verbal-communication skills. Proficiency in problem-solving. Ability to multitask and manage time effectively. Experience and Training: Call center: 1 year (Preferred) Customer service: 1 year (Preferred) Minimum HS Diploma or GED equivalent Standard Job Duties: Answers all incoming calls in a timely manner in a call center setting. Schedules/reschedules patient appointments, responds to customer questions, accurately and timely, elevates customer concerns to supervisor in a pleasant, respectful and courteous manner. Obtains and verifies required information, such as patient demographics, during call. Make same day appointments for all medical, family providers, pediatrics, obstetrics and gynecology and specialty providers. Refer to phone triage list for calls referred to nurse or Provider. First Choice is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. We test for marijuana as part of our drug-free workplace policy. COVID-19 considerations: Employees at First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply. First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Job Posted by ApplicantPro

Posted Today by Competitive salary , Cheshire , Be one of the first ten applicants Reference: 54078758 Please note does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting , a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work. **Call Center Operator - Uncapped Commission Apply in minutes** Placed App

Posted Today by Competitive salary , Cheshire , Be one of the first ten applicants Reference: 54078758 Please note does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting , a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work. **Call Center Operator - Uncapped Commission Apply in minutes** Placed App