Join our team as a Pharmacy CallCenterAgent at our Central Fill Pharmacy in Yakima, WA, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job - we are a community committed to the well-being of our migrant farmworkers.
We've transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.
Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families.
What We Offer
$18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates
Additional pay for your bilingual skills!
100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine
Profit sharing & 403(b) retirement plan available
Generous PTO, 8 paid holidays, and much more!
What You'll Do:
Handle incoming and outgoing non-professional level phone inquiries and transfer calls to appropriate staff.
Update patient demographic information in the Electronic Medical Record (EMR).
Respond to inquiries and provide information such as business hours, delivery services, price information, prescription status, and/or refill availability.
Ensure that all newly enrolled mail-order patients have been completely and successfully signed up.
Actively promotes and educates patients on all pharmacy services, including the mail order process and auto-refill.
Complete third-party rebilling process, including contacting insurance companies for authorization.
May perform Lead duties by acting as a liaison between staff and the direct supervisor. Manages breaks, lunches, sick calls and overtime. Provides insights to leaders regarding the skill level and performance of the employees. Responsible for providing training to new employees and existing staff when needed. Performs quality audits as directed.
Perform other duties as assigned.
Qualifications:
High School Diploma or General Education Diploma (GED)
One year of pharmacy assistant, office, administrative, patient care, callcenter or customer service experience.
Pharmacy Assistant state registration within 60 days of employment
Bilingual (English/Spanish) required at a level 9
Knowledge of medical billing and terminology preferred
Effective communication and customer relations skills, conflict resolution abilities, and teamwork proficiency
Adaptability in a fast-paced environment, multitasking capabilities, attention to detail, and basic 10-key proficiency
Basic proficiency with Microsoft Outlook, Word, Excel, and PowerPoint
Drug testing: This position requires testing for controlled substances before employment and you will also be subject to further testing throughout employment.
Our Mission Statement
“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”
Our mission celebrates inclusivity. We are committed to equal-opportunity employment.
$18.5-22.6 hourly 3d ago
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Ramp & Customer Service Agent
Alaska Airlines 4.5
Call center agent job in Yakima, WA
Company Horizon Air The Team
Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.
Role Summary
The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions.
Key Duties
Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment.
Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing).
Performs aircraft grooming and security searches.
Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests).
Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage.
Loads and offloads luggage and cargo with the use of conveyor belts.
At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.
Performs other duties as assigned.
Day in the Life
To preview of a Day in the Life of a Horizon Air Customer Service Agent press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon CSA
Job-Specific Experience, Education & Skills
Required
Strong written and verbal communication skills.
Ability to juggle multiple tasks in a fast-paced environment.
Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia.
Ability to learn and operate a computerized reservation system.
Typing speed of at least 25 WPM.
Ability to consistently lift 50 pounds.
Must be able to stand for long periods of time.
Must be able to bend, stoop, squat, reach and grasp.
Ability to perform basic mathematics.
Ability to work a flexible schedule including nights, weekends and holidays.
Ability to participate in paid training that may require overnight travel.
Depending on work location, ability to obtain USPS Mail Handling Certification.
Ability to obtain airport security clearance.
Ability to communicate in English.
High school diploma or equivalent.
Minimum age of 18.
Must be authorized to work in the U.S.
Preferred:
A minimum of 1 year of customer service or community service experience.
Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.
Starting Rate USD $17.26/Hr. Total Rewards
Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Quarterly and annual bonus plans
Generous holiday and paid time off
For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.
Airport SIDA Badge Requirements
Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.
Regulatory Information
Equal Employment Opportunity Policy Statement
It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.
We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.
To implement this policy, we will:
(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;
(2) Ensure that employment decisions are based only on valid job requirements; and
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.
Government Contractor & Department of Transportation (DOT) Regulations
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.
Apply by 7:00 PM Pacific Time on 1/15/2026 FLSA Status Non-Exempt Employment Type Part-Time Regular/Temporary Regular Requisition Type Frontline Location Yakima, WA - Airport A: Y - T3 L: #LI-B
$17.3 hourly Auto-Apply 8d ago
Customer Service Rep(09425) - 364 Chardonnay Ave., Suite #1 & #2
Domino's Franchise
Call center agent job in Prosser, WA
Customer Service Representative Reports to: Manager Hours/wk: 15-25 Salary/Wage Range: $17.13-$18.00
Benefits- paid sick leave per Washington law, paid family and medical leave per Washington law, other compensation- tips.
Summary Description
Responsible for providing general customer support including answering phone, taking customer's orders, keeping work area and customer area clean and stocked, Greeting in store customers promptly and warmly, running errands, Operating cash drawer, credit card processing, Assist with a variety of other store functions as needed.
Responsibilities
• Greet every customer
• Demonstrate a complete understanding of all menu items and ingredients
• Take food orders efficiently and accurately
• Interact with customers to resolve any issues in a friendly, service-oriented manner and relay information to supervisor
• Operate cash register and receive payments from customers in cash or credit card, accurately count and provide change to customer.
• Clean and stock work area and customer area
• Ensure proper food handling procedures are followed including wrapping, labeling, dating, stocking, storing, rotating, and checking temperature of products
• Assist in preparing, cutting and boxing menu items as needed
• Receive inventory, move, lift food and beverage products and supplies
Key Competencies
Excellent organization, prioritization, accuracy and time management skills
• Ability to multitask without losing track of things.
• Ability to stay focused on highest priority activities in a hectic always-changing environment.
• Maintains high degree of accuracy, completeness, and correctness in all activities. Take pride in your work
• Requires the ability to bend, twist and stand for long periods, also lift/push objects weighing over 40 lbs.
Focused to achieving results
• Really care about the customer and the experience you are giving them
• Proactively works to make things happen, can engage assistance from a variety of sources
• Takes direction and course correction in a pro-active manner.
• “Can do” attitude toward unfamiliar tasks.
• Like to be part of a team
Positive attitude, flexible and adaptable
• Ability to communicate positively, compassionately and fairly under stressful situations
• Positive attitude in the face of challenges uncertainty, and change.
Technical knowledge/skills
• Strong verbal skills
• Confidentiality
• Comfortable using POS system
Additional Information
All your information will be kept confidential according to EEO guidelines.
$17.1-18 hourly 7d ago
Customer Care Center Representative
Jth Tax LLC
Call center agent job in Yakima, WA
Customer Care Center Representative
Department: Managed Operations Division
Status: Seasonal
Reports to: Area Manager
FLSA Status: Non-Exempt
The Liberty Tax mission is to be trusted locally and respected nationally as the best choice for professional tax services. In keeping with that mission, we are an organization built on REAL values:
Relational- We are committed to building authentic relationships by fostering collaboration, inclusion & focus on mutual success and trust.
Excellent- We strive for excellence in all we do by taking pride in the products and services we provide. We go the extra mile.
Accountable- We are an organization of accountability- acting with a clear sense of ownership by conducting ourselves and our business with the highest standard of transparency, honesty & fairness.
Local- We make an impact locally- The people we help are not just our customers, they're our neighbors and we're here to serve them.
Position Responsibilities/Duties/Functions/Tasks
Take customer calls - provide accurate, satisfactory answers to their queries and concerns
De-escalate issues involving dissatisfied customers, offer patient assistance and support
Call clients and potential customers and aid in scheduling appointments
Review client accounts - provide updates and information about their tax return
Responding to all client inquiries in a polite, professional, and timely manner
Place outbound calls
Document customer comments and feedback in the appropriate systems
Expresses initial greeting at the front desk, as needed
Answers and transfers phone calls
Data entry
Internal mail and package distribution
Other duties as assigned
Position Skills and Qualifications
Strong verbal and written communication, interpersonal and organization skills
Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive
Comfortable working in fast paced environment
Verbal written communication skills to interact clearly with clients, vendors, and other employees
Time management skills to prioritize and complete task daily
A patient and empathetic attitude
Adaptability and Flexibility in a change of pace work environment
Computer literacy - Working knowledge of Windows Professional and Microsoft Office Suites
Phone experience, including the ability to handle multi-dimensional phone systems
Previous experience in a fast-paced, highly structured environment
Ability to work both independently and within a team
Bilingual in Spanish is preferred, not required
Flexible to work nights and weekends as necessary
Minimum of a high school diploma or a GED
Physical Demands and Work Environment
Position requires working at a desk at a Managed Operations office for periods of time up to eight hours
Will require working weekends and some Holidays
Employee Acknowledgement
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions. While this list is intended to be an accurate reflection of the current job, Liberty Tax Service reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, work load, or technological developments).
$36k-44k yearly est. Auto-Apply 60d+ ago
Customer Service Representative (CSR)
Colonial Lawn & Garden
Call center agent job in Yakima, WA
Job DescriptionSalary: $20-$28 DOE Hourly
Customer Service Representative
The Customer Service Representative (CSR) is responsible for delivering exceptional customer service and supporting smooth daily office operations. This role serves as the primary point of contact for customers and visitors, while also assisting internal teams through accurate communication, scheduling support, and administrative coordination.
In addition to core customer service duties, this position may provide backup support for logistics and routing functions as needed.
Primary Responsibilities
Customer Service
Serve as the primary point of contact for customer inquiries via phone, email, web, and text.
Greet and assist guests visiting the office in a professional and welcoming manner.
Respond promptly and professionally to customer questions, concerns, or complaints.
Notify customers of scheduled services through calls, texts, or emails.
Maintain accurate and detailed customer account notes and documentation.
Process customer payments, including mailed and in-office payments.
Deliver effective solutions that resolve client concerns while reinforcing confidence in Colonial.
Follow guidance provided by the supervisor and management team.
Proactively plan, organize, and take ownership of daily tasks and workload.
Assist with the development or improvement of office procedures to enhance efficiency and workflow.
Backup Logistics & Scheduling Support
Assist with creating or adjusting daily technician schedules and routes under guidance.
Communicate schedule changes, add-on services, or priority requests to field technicians.
Review technician availability and flag potential scheduling conflicts.
Support follow-up on missed, incomplete, or rescheduled services from prior days.
Coordinate with technicians and department managers to ensure service continuity.
Qualifications
Required
High school diploma or equivalent.
25 years of customer service or administrative experience.
Strong organizational and time-management skills with the ability to multitask in a fast-paced environment.
Excellent verbal and written communication skills.
High attention to detail and accuracy.
Strong problem-solving skills and sound judgment.
Proficiency with office software and CRM systems.
Reliability and strong attendance history.
Preferred / Nice to Have
Experience with scheduling, dispatching, routing, or logistics support.
Familiarity with service-based operations or field service coordination.
Why This Role Matters
This position plays a key role in shaping the customer experience and supporting daily operations. While customer service is the primary focus, exposure to logistics and scheduling offers an opportunity to broaden skills and grow within the organization without the pressure of owning routing responsibilities full-time.
If you're passionate about helping customers and supporting a winning team, we'd love to hear from you! Apply today and become a key part of our growing team.
$20-28 hourly 16d ago
Customer Care Center Representative
Liberty Tax Service 3.8
Call center agent job in Yakima, WA
Customer Care Center Representative Department: Managed Operations Division Status: Seasonal Reports to: Area Manager FLSA Status: Non-Exempt The Liberty Tax mission is to be trusted locally and respected nationally as the best choice for professional tax services. In keeping with that mission, we are an organization built on REAL values:
* Relational- We are committed to building authentic relationships by fostering collaboration, inclusion & focus on mutual success and trust.
* Excellent- We strive for excellence in all we do by taking pride in the products and services we provide. We go the extra mile.
* Accountable- We are an organization of accountability- acting with a clear sense of ownership by conducting ourselves and our business with the highest standard of transparency, honesty & fairness.
* Local- We make an impact locally- The people we help are not just our customers, they're our neighbors and we're here to serve them.
Position Responsibilities/Duties/Functions/Tasks
* Take customer calls - provide accurate, satisfactory answers to their queries and concerns
* De-escalate issues involving dissatisfied customers, offer patient assistance and support
* Call clients and potential customers and aid in scheduling appointments
* Review client accounts - provide updates and information about their tax return
* Responding to all client inquiries in a polite, professional, and timely manner
* Place outbound calls
* Document customer comments and feedback in the appropriate systems
* Expresses initial greeting at the front desk, as needed
* Answers and transfers phone calls
* Data entry
* Internal mail and package distribution
* Other duties as assigned
Position Skills and Qualifications
* Strong verbal and written communication, interpersonal and organization skills
* Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive
* Comfortable working in fast paced environment
* Verbal written communication skills to interact clearly with clients, vendors, and other employees
* Time management skills to prioritize and complete task daily
* A patient and empathetic attitude
* Adaptability and Flexibility in a change of pace work environment
* Computer literacy - Working knowledge of Windows Professional and Microsoft Office Suites
* Phone experience, including the ability to handle multi-dimensional phone systems
* Previous experience in a fast-paced, highly structured environment
* Ability to work both independently and within a team
* Bilingual in Spanish is preferred, not required
* Flexible to work nights and weekends as necessary
* Minimum of a high school diploma or a GED
Physical Demands and Work Environment
* Position requires working at a desk at a Managed Operations office for periods of time up to eight hours
* Will require working weekends and some Holidays
Employee Acknowledgement
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions. While this list is intended to be an accurate reflection of the current job, Liberty Tax Service reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, work load, or technological developments).
$36k-44k yearly est. 48d ago
Customer Service Representative
Circle K Stores, Inc. 4.3
Call center agent job in Union Gap, WA
Shift Availability Days - Evenings - Overnight Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
* Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
* Flexible Schedules
* Weekly Pay
* Weekly Bonus Potential
* Large, Stable Employer
* Fast Career Opportunities
* Work With Fun, Motivated People
* Task Variety
* Paid Comprehensive Training
* 401K With a Competitive Company Match
* Flexible Spending/Health Savings Accounts
* Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
* Selling products to customers
* Providing excellent customer care
* Communication and friendly conversation
* Performing at a quick pace while having fun
* Working as part of a team to accomplish daily goals
* Coming up with great ideas to solve problems
* Thinking quickly and offering suggestions
Great if you have:
* Retail and customer service experience
* Sales associate or cashiering experience
* High school diploma or equivalent
* Motivation to advance in your career!
* Willingness to learn and have fun!
Physical Requirements:
* Ability to stand and/or walk for up to 8 hours
* Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
* Occasionally lift and/or carry up to 60 pounds from ground to waist level
* Push/pull with arms up to a force of 20 pounds
* Bend at the waist with some twisting up to one hour a shift
* Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Hiring Range: $16.66 to $16.66
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
$16.7-16.7 hourly 31d ago
Customer Care Specialist
Hopesource 3.4
Call center agent job in Ellensburg, WA
The Customer Care team's purpose is to leverage resources and resiliency of customers and work to find the most appropriate care solution for the individual. Strategies include diverting customers to existing internal network resources to enrollment in appropriate programs at HopeSource, or to refer to the network of providers in HopeSource service areas. Techniques include problem solving, risk assessment, planning, and support for timely resolution.
Answer centralized phone system and transfer calls to internal partners
Assist customers, via phone, walk-in, or customer portal, and direct to appropriate resources, recording transactions in the Customer Care portal
Check and maintain customer care portal ensuring that all entries are contacted within 24 hrs, ensuring adequate contact notes are recorded and follow-ups are scheduled in a timely manner
Utilize compassionate yet practical problem-solving conversations to identify the customer's strengths and resources to effectively tailor services for each individual's needs
Conduct Risk Assessments and make internal referrals
Work with homeless households to identify strategies for doubling up, re-establishing lease terms with a recent landlord, or find other permanent housing options
Provide direct advocacy with landlords, family, and friends to mediate or resolve issues that would prevent a housing option
Conduct initial eligibility screenings for internal programs. Communicate/Coordinate with appropriate HopeSource staff to hand off referred client
Perform initial assessments that include health and safety risks that determine the viability of various diversion strategies, prioritizing households in compliance program requirements
Provide comprehensive referrals for all service areas, ensuring up to date knowledge of resources
Schedule follow-ups for queue and continued problem solving
Maintain and populate master list weekly to coordinate with outreach teams
Attend all program staffing meetings
Provide emergency services as needed and document in Apricot
Maintain client resources in local office ie. client room/lobby upkeep, client handbook stock, resource list maintenance, brochure stock
Complete Good Received Notices for items received at the front desk
Complete Cash Receipts and associated processes for donations received at local site
May be required to travel between offices on occasion to provide services
Some locations may require creating an outreach calendar.
Minimum Requirements
Required skills:
Experience in providing direct client services with individuals and/or families in crisis.
Excellent Customer Service and Communication Skills
Exhibits proficiency in effective time management and meeting deadlines
Comfortable with a wide variety of computer hardware and software
Skilled in prioritization techniques
Flexible and comfortable with frequent interruptions and change
Demonstrates exceptional active listening skills
Demonstrates a collaborative and solution finding attitude
Exhibits extreme ownership over project outcomes
Preferred:
Bachelor's degree in a field directly related to families, case management or to the delivery of client services or equivalent experience
Proven ability to network with other organizations and service groups
Bi-lingual English/Spanish
$33k-40k yearly est. Auto-Apply 60d+ ago
Customer Service Rep(09425) - 364 Chardonnay Ave., Suite #1 & #2
Domino's Pizza 4.3
Call center agent job in Prosser, WA
Customer Service Representative Reports to: Manager Hours/wk: 15-25 Salary/Wage Range: $17.13-$18.00 Benefits- paid sick leave per Washington law, paid family and medical leave per Washington law, other compensation- tips. Summary Description Responsible for providing general customer support including answering phone, taking customer's orders, keeping work area and customer area clean and stocked, Greeting in store customers promptly and warmly, running errands, Operating cash drawer, credit card processing, Assist with a variety of other store functions as needed.
Responsibilities
* Greet every customer
* Demonstrate a complete understanding of all menu items and ingredients
* Take food orders efficiently and accurately
* Interact with customers to resolve any issues in a friendly, service-oriented manner and relay information to supervisor
* Operate cash register and receive payments from customers in cash or credit card, accurately count and provide change to customer.
* Clean and stock work area and customer area
* Ensure proper food handling procedures are followed including wrapping, labeling, dating, stocking, storing, rotating, and checking temperature of products
* Assist in preparing, cutting and boxing menu items as needed
* Receive inventory, move, lift food and beverage products and supplies
Key Competencies
Excellent organization, prioritization, accuracy and time management skills
* Ability to multitask without losing track of things.
* Ability to stay focused on highest priority activities in a hectic always-changing environment.
* Maintains high degree of accuracy, completeness, and correctness in all activities. Take pride in your work
* Requires the ability to bend, twist and stand for long periods, also lift/push objects weighing over 40 lbs.
Focused to achieving results
* Really care about the customer and the experience you are giving them
* Proactively works to make things happen, can engage assistance from a variety of sources
* Takes direction and course correction in a pro-active manner.
* "Can do" attitude toward unfamiliar tasks.
* Like to be part of a team
Positive attitude, flexible and adaptable
* Ability to communicate positively, compassionately and fairly under stressful situations
* Positive attitude in the face of challenges uncertainty, and change.
Technical knowledge/skills
* Strong verbal skills
* Confidentiality
* Comfortable using POS system
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
$17.1-18 hourly 8d ago
Customer Service Representative - State Farm Agent Team Member
Bryan Robison-State Farm Agent
Call center agent job in Sunnyside, WA
Job DescriptionBenefits:
4 day work week, closed Fridays
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Bryan Robison - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$33k-42k yearly est. 18d ago
Pharmacy Call Center Agent - $18.47 - 22.62/hr
Yakima Valley Farm Workers Clinic 4.1
Call center agent job in Parker, WA
Join our team as a Pharmacy CallCenterAgent at our Central Fill Pharmacy in Yakima, WA, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job - we are a community committed to the well-being of our migrant farmworkers.
We've transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.
Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families.
What We Offer
$18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates
Additional pay for your bilingual skills!
100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine
Profit sharing & 403(b) retirement plan available
Generous PTO, 8 paid holidays, and much more!
What You'll Do:
Handle incoming and outgoing non-professional level phone inquiries and transfer calls to appropriate staff.
Update patient demographic information in the Electronic Medical Record (EMR).
Respond to inquiries and provide information such as business hours, delivery services, price information, prescription status, and/or refill availability.
Ensure that all newly enrolled mail-order patients have been completely and successfully signed up.
Actively promotes and educates patients on all pharmacy services, including the mail order process and auto-refill.
Complete third-party rebilling process, including contacting insurance companies for authorization.
May perform Lead duties by acting as a liaison between staff and the direct supervisor. Manages breaks, lunches, sick calls and overtime. Provides insights to leaders regarding the skill level and performance of the employees. Responsible for providing training to new employees and existing staff when needed. Performs quality audits as directed.
Perform other duties as assigned.
Qualifications:
High School Diploma or General Education Diploma (GED)
One year of pharmacy assistant, office, administrative, patient care, callcenter or customer service experience.
Pharmacy Assistant state registration within 60 days of employment
Bilingual (English/Spanish) required at a level 9
Knowledge of medical billing and terminology preferred
Effective communication and customer relations skills, conflict resolution abilities, and teamwork proficiency
Adaptability in a fast-paced environment, multitasking capabilities, attention to detail, and basic 10-key proficiency
Basic proficiency with Microsoft Outlook, Word, Excel, and PowerPoint
Drug testing: This position requires testing for controlled substances before employment and you will also be subject to further testing throughout employment.
Our Mission Statement
“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”
Our mission celebrates inclusivity. We are committed to equal-opportunity employment.
$18.5-22.6 hourly 3d ago
Customer Service Representative (CSR)
Colonial Lawn & Garden
Call center agent job in Yakima, WA
Customer Service Representative
The Customer Service Representative (CSR) is responsible for delivering exceptional customer service and supporting smooth daily office operations. This role serves as the primary point of contact for customers and visitors, while also assisting internal teams through accurate communication, scheduling support, and administrative coordination.
In addition to core customer service duties, this position may provide backup support for logistics and routing functions as needed.
Primary Responsibilities
Customer Service
Serve as the primary point of contact for customer inquiries via phone, email, web, and text.
Greet and assist guests visiting the office in a professional and welcoming manner.
Respond promptly and professionally to customer questions, concerns, or complaints.
Notify customers of scheduled services through calls, texts, or emails.
Maintain accurate and detailed customer account notes and documentation.
Process customer payments, including mailed and in-office payments.
Deliver effective solutions that resolve client concerns while reinforcing confidence in Colonial.
Follow guidance provided by the supervisor and management team.
Proactively plan, organize, and take ownership of daily tasks and workload.
Assist with the development or improvement of office procedures to enhance efficiency and workflow.
Backup Logistics & Scheduling Support
Assist with creating or adjusting daily technician schedules and routes under guidance.
Communicate schedule changes, add-on services, or priority requests to field technicians.
Review technician availability and flag potential scheduling conflicts.
Support follow-up on missed, incomplete, or rescheduled services from prior days.
Coordinate with technicians and department managers to ensure service continuity.
Qualifications
High school diploma or equivalent.
2-5 years of customer service or administrative experience.
Strong organizational and time-management skills with the ability to multitask in a fast-paced environment.
Excellent verbal and written communication skills.
High attention to detail and accuracy.
Strong problem-solving skills and sound judgment.
Proficiency with office software and CRM systems.
Reliability and strong attendance history.
Preferred / Nice to Have
Experience with scheduling, dispatching, routing, or logistics support.
Familiarity with service-based operations or field service coordination.
Why This Role Matters
This position plays a key role in shaping the customer experience and supporting daily operations. While customer service is the primary focus, exposure to logistics and scheduling offers an opportunity to broaden skills and grow within the organization without the pressure of owning routing responsibilities full-time.
If you're passionate about helping customers and supporting a winning team, we'd love to hear from you! Apply today and become a key part of our growing team.
$33k-42k yearly est. 14d ago
Domino's Pizza Maker/Cook/CSR - Downtown Yakima, WA (7170)
Domino's Franchise
Call center agent job in Yakima, WA
JPC LLC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job, develop skills and grow fast within our organization. Opportunities are limitless with Domino's!
Job Description
As a CSR at Domino's we take pride in our work. It takes some love to make a beautiful pizza! CSRs / Pizza Makers will work inside the kitchen taking phone orders, counter orders, and cleaning equipment and the facility. The best part is making pizza! Its not like another food job, pizza is an art and we will teach you the techniques to make every pizza a fabulous piece of art while working as a team to achieve great customer service as well as have fun doing it! Domino's is a great entry level job or second job for those looking to develop team skills, customer service, and take pride in the art of making pizza.
Duties & Responsibilities:
We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, and providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
You are at least 16 years of age.
Pass a Criminal Background check.
ADDITIONAL INFORMATION
- Full Time or Part time available! Or even just a day or two a week!
- Employee Discounts!
- Paid Training
- Flexible schedules!
- Perfect job for students or extra hours after another job
- Tips paid out after shift!
- Great pay - Our drivers receive a competitive hourly wage, plus tips
- Benefits: All team members are eligible for benefits (eligibility for certain benefits dependent on approximate hours worked per week)
Did you know 90% of Domino's franchisees started out as Pizza Makers or Drivers?
Check out the video below and hear it from one of our own team members who climbed the ladder!
Additional Information
Benefits:
-Paid sick leave per Washington law
-Health Care benefits for full time employees (30+ hours per week after waiting periods)
-Dental and Vision plans available to purchase
All your information will be kept confidential according to EEO guidelines.
$33k-42k yearly est. 19d ago
Customer Service Representative
Circle K Stores 4.3
Call center agent job in Union Gap, WA
Store 2709513: 2 East Valley Mall Blvd, Union Gap, Washington 98903Shift AvailabilityDays - Evenings - Overnight
Job Type
Part time
Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match
Flexible Spending/Health Savings Accounts
Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Great if you have:
Retail and customer service experience
Sales associate or cashiering experience
High school diploma or equivalent
Motivation to advance in your career!
Willingness to learn and have fun!
Physical Requirements:
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level
Push/pull with arms up to a force of 20 pounds
Bend at the waist with some twisting up to one hour a shift
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Hiring Range: $16.66 to $16.66
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
$16.7-16.7 hourly Auto-Apply 29d ago
Domino's Pizza Maker/Cook/CSR - Downtown Yakima, WA (7170)
Domino's Pizza 4.3
Call center agent job in Yakima, WA
JPC LLC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job, develop skills and grow fast within our organization. Opportunities are limitless with Domino's! Job Description As a CSR at Domino's we take pride in our work. It takes some love to make a beautiful pizza! CSRs / Pizza Makers will work inside the kitchen taking phone orders, counter orders, and cleaning equipment and the facility. The best part is making pizza! Its not like another food job, pizza is an art and we will teach you the techniques to make every pizza a fabulous piece of art while working as a team to achieve great customer service as well as have fun doing it! Domino's is a great entry level job or second job for those looking to develop team skills, customer service, and take pride in the art of making pizza.
Duties & Responsibilities:
We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, and providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
You are at least 16 years of age.
Pass a Criminal Background check.
ADDITIONAL INFORMATION
* Full Time or Part time available! Or even just a day or two a week!
* Employee Discounts!
* Paid Training
* Flexible schedules!
* Perfect job for students or extra hours after another job
* Tips paid out after shift!
* Great pay - Our drivers receive a competitive hourly wage, plus tips
* Benefits: All team members are eligible for benefits (eligibility for certain benefits dependent on approximate hours worked per week)
Did you know 90% of Domino's franchisees started out as Pizza Makers or Drivers?
Check out the video below and hear it from one of our own team members who climbed the ladder!
Qualifications
Additional Information
Benefits:
* Paid sick leave per Washington law
* Health Care benefits for full time employees (30+ hours per week after waiting periods)
* Dental and Vision plans available to purchase
All your information will be kept confidential according to EEO guidelines.
$27k-34k yearly est. 20d ago
Pharmacy Call Center Agent - $18.47 - 22.62/hr
Yakima Valley Farm Workers Clinic 4.1
Call center agent job in Toppenish, WA
Join our team as a Pharmacy CallCenterAgent at our Central Fill Pharmacy in Yakima, WA, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job - we are a community committed to the well-being of our migrant farmworkers.
We've transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.
Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families.
What We Offer
$18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates
Additional pay for your bilingual skills!
100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine
Profit sharing & 403(b) retirement plan available
Generous PTO, 8 paid holidays, and much more!
What You'll Do:
Handle incoming and outgoing non-professional level phone inquiries and transfer calls to appropriate staff.
Update patient demographic information in the Electronic Medical Record (EMR).
Respond to inquiries and provide information such as business hours, delivery services, price information, prescription status, and/or refill availability.
Ensure that all newly enrolled mail-order patients have been completely and successfully signed up.
Actively promotes and educates patients on all pharmacy services, including the mail order process and auto-refill.
Complete third-party rebilling process, including contacting insurance companies for authorization.
May perform Lead duties by acting as a liaison between staff and the direct supervisor. Manages breaks, lunches, sick calls and overtime. Provides insights to leaders regarding the skill level and performance of the employees. Responsible for providing training to new employees and existing staff when needed. Performs quality audits as directed.
Perform other duties as assigned.
Qualifications:
High School Diploma or General Education Diploma (GED)
One year of pharmacy assistant, office, administrative, patient care, callcenter or customer service experience.
Pharmacy Assistant state registration within 60 days of employment
Bilingual (English/Spanish) required at a level 9
Knowledge of medical billing and terminology preferred
Effective communication and customer relations skills, conflict resolution abilities, and teamwork proficiency
Adaptability in a fast-paced environment, multitasking capabilities, attention to detail, and basic 10-key proficiency
Basic proficiency with Microsoft Outlook, Word, Excel, and PowerPoint
Drug testing: This position requires testing for controlled substances before employment and you will also be subject to further testing throughout employment.
Our Mission Statement
“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”
Our mission celebrates inclusivity. We are committed to equal-opportunity employment.
$18.5-22.6 hourly 3d ago
Customer Service Representative
Circle K Stores, Inc. 4.3
Call center agent job in Naches, WA
Shift Availability Days - Evenings - Overnight Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
* Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
* Flexible Schedules
* Weekly Pay
* Weekly Bonus Potential
* Large, Stable Employer
* Fast Career Opportunities
* Work With Fun, Motivated People
* Task Variety
* Paid Comprehensive Training
* 401K With a Competitive Company Match
* Flexible Spending/Health Savings Accounts
* Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
* Selling products to customers
* Providing excellent customer care
* Communication and friendly conversation
* Performing at a quick pace while having fun
* Working as part of a team to accomplish daily goals
* Coming up with great ideas to solve problems
* Thinking quickly and offering suggestions
Great if you have:
* Retail and customer service experience
* Sales associate or cashiering experience
* High school diploma or equivalent
* Motivation to advance in your career!
* Willingness to learn and have fun!
Physical Requirements:
* Ability to stand and/or walk for up to 8 hours
* Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
* Occasionally lift and/or carry up to 60 pounds from ground to waist level
* Push/pull with arms up to a force of 20 pounds
* Bend at the waist with some twisting up to one hour a shift
* Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Hiring Range: $16.66 to $16.66
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
$16.7-16.7 hourly 9d ago
Domino's Pizza Maker/CSR - Selah, WA (7096)
Domino's Franchise
Call center agent job in Selah, WA
JPC LLC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job, develop skills and grow fast within our organization. Opportunities are limitless with Domino's!
Job Description
As a CSR at Domino's we take pride in our work. It takes some love to make a beautiful pizza! CSRs / Pizza Makers will work inside the kitchen taking phone orders, counter orders, and cleaning equipment and the facility. The best part is making pizza! Its not like another food job, pizza is an art and we will teach you the techniques to make every pizza a fabulous piece of art while working as a team to achieve great customer service as well as have fun doing it! Domino's is a great entry level job or second job for those looking to develop team skills, customer service, and take pride in the art of making pizza.
Duties & Responsibilities:
We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, and providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
You are at least 16 years of age.
Pass a Criminal Background check.
ADDITIONAL INFORMATION
- Employee Discounts!
- Paid Training
- Flexible schedules!
- Perfect job for students or extra hours after another job
- Tips paid out after shift!
- Great pay - Our drivers receive a competitive hourly wage, plus tips
- Benefits: All team members are eligible for benefits (eligibility for certain benefits dependent on approximate hours worked per week)
Did you know 90% of Domino's franchisees started out as Pizza Makers or Drivers?
Check out the video below and hear it from one of our own team members who climbed the ladder!
Additional Information
Benefits:
-Paid sick leave per Washington law
-Health Care benefits for full time employees (30+ hours per week after waiting periods)
-Dental and Vision plans available to purchase
All your information will be kept confidential according to EEO guidelines.
$33k-42k yearly est. 18d ago
Domino's Pizza Maker/Cook/CSR - West Valley Yakima, WA (7171)
Domino's Pizza 4.3
Call center agent job in Yakima, WA
JPC LLC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job, develop skills and grow fast within our organization. Opportunities are limitless with Domino's! Job Description
As a CSR at Domino's we take pride in our work. It takes some love to make a beautiful pizza! CSRs / Pizza Makers will work inside the kitchen taking phone orders, counter orders, and cleaning equipment and the facility. The best part is making pizza! Its not like another food job, pizza is an art and we will teach you the techniques to make every pizza a fabulous piece of art while working as a team to achieve great customer service as well as have fun doing it! Domino's is a great entry level job or second job for those looking to develop team skills, customer service, and take pride in the art of making pizza.
Duties & Responsibilities:
We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, and providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
You are at least 16 years of age.
Pass a Criminal Background check.
ADDITIONAL INFORMATION
* Full Time or Part time available! Or even just a day or two a week!
* Employee Discounts!
* Paid Training
* Flexible schedules!
* Perfect job for students or extra hours after another job
* Tips paid out after shift!
* Great pay - Our drivers receive a competitive hourly wage, plus tips
* Benefits: All team members are eligible for benefits (eligibility for certain benefits dependent on approximate hours worked per week)
Did you know 90% of Domino's franchisees started out as Pizza Makers or Drivers?
Check out the video below and hear it from one of our own team members who climbed the ladder!
Qualifications
Additional Information
Benefits:
* Paid sick leave per Washington law
* Health Care benefits for full time employees (30+ hours per week after waiting periods)
* Dental and Vision plans available to purchase
All your information will be kept confidential according to EEO guidelines.
$27k-34k yearly est. 27d ago
Customer Service Rep(07160) - 710 N Anderson
Domino's Franchise
Call center agent job in Ellensburg, WA
Customer Service Representative Reports to: Manager Hours/wk: 15-25 Salary/Wage Range: $16.66- $17.50 per hour. Benefits- Paid sick leave per Washington law, paid family and medical leave per Washington law, 401K eligible after 2 years with minimum earnings of $5000/yr. Other compensation- tips.
Summary Description
Responsible for providing general customer support including answering phone, taking customer's orders, keeping work area and customer area clean and stocked, Greeting in store customers promptly and warmly, running errands, Operating cash drawer, credit card processing, Assist with a variety of other store functions as needed.
Responsibilities
• Greet every customer
• Demonstrate a complete understanding of all menu items and ingredients
• Take food orders efficiently and accurately
• Interact with customers to resolve any issues in a friendly, service-oriented manner and relay information to supervisor
• Operate cash register and receive payments from customers in cash or credit card, accurately count and provide change to customer.
• Clean and stock work area and customer area
• Ensure proper food handling procedures are followed including wrapping, labeling, dating, stocking, storing, rotating, and checking temperature of products
• Assist in preparing, cutting and boxing menu items as needed
• Receive inventory, move, lift food and beverage products and supplies
Key Competencies
Excellent organization, prioritization, accuracy and time management skills
• Ability to multitask without losing track of things.
• Ability to stay focused on highest priority activities in a hectic always-changing environment.
• Maintains high degree of accuracy, completeness, and correctness in all activities. Take pride in your work
• Requires the ability to bend, twist and stand for long periods, also lift/push objects weighing over 40 lbs.
Focused to achieving results
• Really care about the customer and the experience you are giving them
• Proactively works to make things happen, can engage assistance from a variety of sources
• Takes direction and course correction in a pro-active manner.
• “Can do” attitude toward unfamiliar tasks.
• Like to be part of a team
Positive attitude, flexible and adaptable
• Ability to communicate positively, compassionately and fairly under stressful situations
• Positive attitude in the face of challenges uncertainty, and change.
Technical knowledge/skills
• Strong verbal skills
• Confidentiality
• Comfortable using POS system
Additional Information
All your information will be kept confidential according to EEO guidelines.
How much does a call center agent earn in Yakima, WA?
The average call center agent in Yakima, WA earns between $26,000 and $53,000 annually. This compares to the national average call center agent range of $23,000 to $41,000.
Average call center agent salary in Yakima, WA
$37,000
What are the biggest employers of Call Center Agents in Yakima, WA?
The biggest employers of Call Center Agents in Yakima, WA are: