Call center analyst full time jobs

Join Livingston, the largest customs broker in Canada and the third largest entry filer in the U.S. We're a market leader offering customs brokerage, consulting and compliance, and freight forwarding services at more than 90 key locations in North America, Europe and Asia. Customs brokerage is our core business and helping our customers navigate the complex and changing world of international trade is what we do best. Consider joining our team for the opportunity to grow your career. From entry level to expert advisors, our supportive culture of learning will help you get the career you want. Job Type: Full Time Location: NY Amherst - US083, HomeOffice Florida, HomeOffice Georgia, HomeOffice Illinois, HomeOffice Indiana, HomeOffice Kentucky, HomeOffice Louisiana, HomeOffice Michigan, HomeOffice Minnesota, HomeOffice Mississippi, HomeOffice North Carolina, HomeOffice North Dakota, HomeOffice South Carolina, HomeOffice Texas, HomeOffice Virginia, IL Schaumburg - US082, MI Dearborn - US081, ND Pembina Warehouse - US005, NY Champlain - US019, TX El Paso TX - US048, TX Houston - US029 JOB SUMMARY Ever thought where your fresh strawberries come from, or how that candy apple red corvette makes its way to the showroom? Take the first step in learning about international trade, supply chain and logistics. This is an exciting opportunity to join our team and be apart of the global trade conversation that is happening now! The position includes a training program to ensure that team members have the right tools and resources to complete their jobs from day one. This role is responsible for the timely data entry and processing of our client products, by creating customs entries and has excellent career growth. KEY DUTIES & RESPONSIBILITIES * Assist with the accurate processing and release of client shipments across multiple transportation modes. * Review documentation, create customs entries, and ensure compliance with Livingston's procedures and client requirements. * Perform data entry for shipment release, rating, and billing, making sure all details are accurate. * Communicate with internal teams or clients to resolve missing documentation or shipment questions. * Follow SOPs, ESPs, and business rules; flag outdated processes and recommend improvements. * Support client inquiries professionally via email or phone. * Escalate complex or exception cases to managers or specialized teams. * Participate collaboratively with the Release Operations team and leverage automation tools where available. * Contribute to ongoing process improvements and help enhance client service efficiency. KNOWLEDGE & SKILLS * Strong attention to detail and ability to work accurately in a fast-paced environment. * Excellent time management and organizational skills. * Professional communication skills and a client-focused mindset. * Self-motivated and able to work independently with minimal supervision. * Basic knowledge of Microsoft Word and Excel. * High school diploma/GED required; post-secondary education or customs-related certifications preferred. WORK EXPERIENCE - MINIMUM REQUIRED No experience required EDUCATION Required: High School/GED or equivalent Preferred: Associates Degree or post-secondary education All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. For Canada: Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application. Nearest Major Market: Buffalo

Responsible for maintaining a full time on site Condition Monitoring services ensuring quality and customer satisfaction. Candidate is responsible for scheduling work as necessary as well as reporting metrics, KPIs that accurately reflect the performance, progress, reports and findings as required by the client and I-care. The Manager is also accountable for developing and updating SOP's, internal audits, overall safety, including ensuring compliance with all I-care, client, OSHA, and all other applicable standards to the facility that they are servicing, be a technical resource to the client and I-care employees in troubleshooting PdM and lubrication-related issues and perform and oversee specific projects as assigned. ESSENTIAL FUNCTIONS AND BASIC DUTIES 1. Leads condition monitoring program setup or for clients as required, including but not limited to: a. Building and maintaining CM technology databases to applicable I-care and client-required standards. 2. Responsible for communication and education between the company and clients, including but not limited to: a. Communicating the I-care deliverables to the client. b. Conduct technology awareness sessions for clients as requested. c. Submit documented case studies for customers to support machine life cycle improvement. d. Must be able to interact comfortably, gain trust, and communicate effectively. 3. Responsible for necessary auditing, metrics and reporting, including but not limited to: a. Ensuring all databases are in compliance with current applicable standards. b. Managing all database changes. c. Lead Management of Change (MOC) process adherence. e. The accuracy and timeliness of all internal and external communications and reporting. f. Nuisance alarm management. 4. Responsible for the overall safety awareness of the work environment. a. Ensuring compliance with I-care, client, OSHA, and other applicable standards. b. Actively participates in I-Care and client safety programs to foster continuous improvement. c. Issue a “Stop Work” action if any situation, environment, or condition is an immediate concern of injury to himself or others. If it is not safe then do not perform the work until a safe method or condition exists, period. 5. Mentoring - A few of the activities in the area of Mentoring will include, but are not limited to: a. Assist in training/mentoring of I-Care employees. b. Able to convey obtained knowledge from seminar/training sessions. 6. Performs Condition Monitoring and Reporting of equipment. Condition Monitoring responsibilities include but are not limited to: a. Collect technology data in accordance with I-Care and best practice industry standards. b. Maintains technology databases with current information. e. Reports results in a clear concise manner following all I-Care and/or client procedures for content. 7. Other Responsibility a. Performs special projects as assigned. Work on call and/or overtime as needed and required. b. Ensures that the work area and all I-Care and/or client-supplied equipment are clean, secure, and well maintained. _______________________________________________________________________________________ GENERAL PERFORMANCE MEASUREMENTS 1. Technical - verifies accurate analysis and reporting of technology data, reports are accurate, and neat, and assignments are completed as scheduled. 2. All inquiries are courteously attended to. Good business relations exist with I-Care employees and clients. A professional image is projected at all times. 3. Work is performed safely and the employee actively participates in continuous improvement of the safety programs. Work areas and equipment are kept neat, clean, and well organized. QUALIFICATIONS EDUCATION/CERTIFICATION: High school graduate or equivalent, College Graduate preferred in technology or engineering field. ASNT-TC1A or ASNT-CP189 Professional Certification Level 2, or ISO Category 3, or industry equivalent. REQUIRED KNOWLEDGE: Mechanical CM Analyst: machinery fundamentals including pumps, motors, gearboxes, blowers, compressors, switchgear, etc. Knowledge of mechanical fundamentals, such as fits and tolerances. Detailed knowledge of data acquisition techniques utilizing Vibration Analyzers, Ultrasound. Working knowledge of other condition-monitoring technologies. Electrical CM Analyst: knowledge of electrical fundamentals including: switchgear, fuses, disconnects, cable, torquing of fasteners, transformers, etc. Knowledge of data acquisition techniques utilizing Infrared Cameras, Ultrasound, Motor Testing Equipment. Working knowledge of other condition-monitoring technologies. EXPERIENCE REQUIRED:3 or more years of direct related experience. SKILLS/ABILITIES: Good communication skills, both oral and written. Proficient computer skills, including but not limited to Windows, Word, and Excel. Solid analytical and problem-solving abilities. Able to work well independently.

The Overnight Cleaner will be responsible for the overall cleanliness of all areas of the facility to ensure a positive and safe member experience. Position hours are 10pm through 6am, Monday through Friday weekly. This position is Full Time. Essential Duties and Responsibilities Greet members, prospective members and guests by providing exceptional customer service Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Club Manager as needed Maintain the neatness and cleanliness of the club Monitor for safety of persons and cleanliness in the club Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor. Stock locker rooms with proper supplies/paper products. Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager. Follow Lost and Found Policy and turn in lost member property to the Club Manager/Assistant Club Manager immediately. Qualifications/Requirements Cleaning background preferred Customer Service background preferred A passion for fitness and health Upbeat and positive attitude! Punctuality and reliability is a must Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers Strong listener with the ability to empathize and problem solve Demonstrate diplomacy in all interactions while using appropriate behavior and language High School diploma/GED equivalent preferred Must be 18 years of age or older Physical Demands Continual standing and walking during shift Acknowledgement of members when maintaining the facility Must be able to occasionally lift up to 50 lbs Will dilute and clean with chemicals throughout shift Clean and sanitize equipment, restrooms and surfaces throughout the club Monitor club and assist members throughout entirety of shift

MOBIS produces and supplies a wide variety of automotive components to customers, including component modules (chassis, cockpit, and front-end module), core system, eco-friendly, and DAS-mechatronics. Mobis delivers the design and development of advanced engineering, autonomous driving, infotainment, component modules, safety, brake and steering systems, lamps, ICS/electronics, and software development solutions that consider the safety and convenience of our customers as well as the future. Purpose: Under general supervision, monitors all customs activity for compliance, accuracy, and cost avoidance to prevent any delays that can affect production, and ensure the overall success of Mobis North America's importation activities. Essential Duties & Responsibilities: * Monitor and analyze import data daily to ensure accurate valuation, HTS classification, and free trade status for U.S. CBP filings. * Communicate with suppliers, customs brokers, U.S. CBP, and internal teams to gather documentation and ensure timely border clearance. * Prepare and present updates and monthly metrics to management. * Review and process customs broker invoices, CBP duties/fees, and supplier debits. * Manage accounts payable/receivable related to customs activities. * Maintain and improve internal controls and compliance processes. * Generate customs certificates for MOBIS parts as needed. * Collaborate with brokers and consultants to ensure accurate HTS classifications. * Identify duty recovery opportunities under USMCA and other trade agreements. * Participate in customs-related projects (e.g., value reconciliation, export compliance). * Stay updated on legislation affecting import/export activities. * Maintain organized records and documentation. * Review and update work instructions and workflows. * Perform other duties as assigned. Additional Requirements: In addition to the responsibilities mentioned above, tasks relating to the following area will be assigned as required. * Be a team player. * Have great attention to detail. * Strong verbal and written communication skills. * Be reliable (with a reliable mode of transportation). * Strong work ethic. * Must have proven multitasking and organizational skills. * Service-oriented mindset. * Good Computer Skills * MS Office Requirements Education & Experience: * Bachelor's degree required. * General knowledge of logistics and customs preferred. * Strong interpersonal and communication skills. * Bilingual (English/Spanish or other) preferred. * Willingness to travel to Highland Park, MI as needed. Preferred Skills: * Experience with SAP and Paylocity. * Background in process improvement. * Advanced Excel skills and experience with large datasets. Physical Demands: * Prolonged periods of sitting and computer use. * Ability to lift up to 15 lbs. * Must be able to navigate all departments within the facility. Expected Hours of Work: * A typical work week is 40 hours. * Working hours for employees are typically day starting 8:00 AM to 5:00 PM Work Environment: * Office work is normally performed in a typical interior work environment, which does not subject the employee to any unpleasant elements. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. ADA DISCLAIMER: Mobis North America is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at: MTCA_************* EEO STATEMENT: Mobis North America is an Equal Opportunity Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application. Mobis North America will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Mobis North America legal duty to furnish information.

Serpentini Orrville is looking to ADD a Full or part time BDC Customer Care Specialist to our team! We are just too darn busy and need help! The right candidate will have excellent interpersonal and communication skills.. This position answers incoming service calls, and makes outbound calls, texts and emails to previous customers, recall lists, and other manifest lists in an effort to schedule appointments for our service department team. $36,000-$60,000 per year! You will be utilizing, calls, texts, emails - So grammar and a comfort level with being on the phone is important ZERO Experience is ok - Great opportunity for a student or someone looking to supplement their full time income. Opportunity for advancement into other departments as our company INSISTS on home grown talent! Benefits 401(k) plan Paid time off Opportunities for advancement Employee discounts Serrpentini Auto Group has proudly been serving the Greater Cleveland region for over 40 years with our 6 locations in Strongsville, Medina, Orrville, Westlake, Tallmadge, and Willoughby Hills. Customer service is at our core, and our goal is to deliver not only a stress free car buying experience, but an easy and enjoyable car-ownership experience. When you join our team, you join the Serpentini family! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

North Central operates the largest 988 Call Center in Ohio. People struggling with mental health crises can call 988, a new, national hotline number focused on providing lifesaving suicide prevention and crisis services. The 988 network is made up of over 200 call centers nationwide receiving calls, chats and texts from people in crisis connecting callers with specialists trained to assist with mental health crises, including psychotic symptoms and substance abuse. This is non-exempt, full-time position reporting to the Suicide Prevention Services Director. Work week availability is required 7-days, Sunday through Saturday. Shifts will be completed on site at the rate of $26 hourly. 2nd Shift: 4:00 p.m.-1:00 a.m. Key Functions Provide assistance to Program Director to coordinate and administrate an effective Suicide Prevention Program consistent with the overall goals and objectives of the company. Participate in suicide prevention information systems for program evaluation and reporting. Work collaboratively with the Program Director to ensure training is updated, encompasses the mission of both the 988 and the suicide prevention programs and supports best practices. Maintain compliance with all standards required for all regulating and accrediting bodies, inclusive of policies, procedures, required training and quality assurance standards. Ensure shift coverage of the call center through scheduling and cooperative coordination with the Program Director. Provide training for 988 employees and volunteers. Work cooperatively with the IT department to report technical issues and assist to ensure technology is meeting program needs. Provide assistance to coordinate suicide prevention services with other providers, complete agency service plan goals and objectives, consultation, education and awareness presentation for community agencies and groups, maintain statistical data, prepare reports and develop or revise program materials with the Program Director. Provide supervision and support for 988 Call Center staff and volunteers, inclusive of training, scheduling, completing reports, time records and performance reviews. Attend and answer incoming direct or indirect calls to ensure call volume is answered at or above 90% within 20 seconds or less and assist callers by providing short-term crisis intervention and referral, regain control of their lives and find alternatives to suicide. Silent monitor calls for quality assurance and coaching opportunities. Requirements Bachelor's degree required; Licensed LSW, LISW, LPC, LPCC, MFT or IMFT preferred. Minimum of one (1) year of previous, demonstrated, employee management experience required. Must successfully complete mandatory, paid 50-hour on site Suicide Prevention training program requirements for preparedness along with 4-hour online Vibrant mandated training. Ability to demonstrate and maintain poise. Computer experience, including MS Office 365 software and database management software. Perks Electronic Onboarding Team-Oriented Environment EMR System Excellent Health, Dental and Vision Care Coverage Options Employer Paid Life Insurance, Long-Term Disability and AD&D Coverages Supplemental Life Purchase Options Ancillary Benefits to Include Long-Term Care and Whole Life Options 401(k) and Roth Plans with Employer Matching & Discretionary Contributions Generous Paid Vacation, Holidays, Sick and Personal Days Free Parking North Central is a Federal Student Loan Forgiveness Participant Referral Bonuses CARF Nationally Accredited Establishment Serving Franklin County for over 50 years Acknowledged Among Top Non-Profit Organizations Background and reference checks will be conducted. Individuals are not considered applicants until they have completed an application and completed an on-site interview. Completing the application does not guarantee employment. In accordance with North Central's Drug-Free Workplace Policy, pre-employment drug testing will be administered. EOE/AA IND123 HP

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. As an Analyst for CX Incident Response, you'll join a high functioning team of passionate support professionals who know their performance is critical to Coinbase achieving its mission. We're looking for an individual who has a passion for making the customer experience seamless and fantastic. You have a strong passion for the product, user empathy, and can maintain a calm demeanor in high stress situations. People describe you as accountable and organized. *What you'll be doing (ie. job duties):* * Responsible for the day to day operations of the CX Incident Response team through identification, mitigation, remediation and resolution of customer facing incidents across all Coinbase products. * Responsible to triage and escalate customer reported bugs across all Coinbase Products * Communicate with internal and external stakeholders in an effective, tactical, and empathetic manner. * Serve as an escalation point for the Customer Experience organization in high touch critical issues and platform defects (incidents and bugs). You should be able to gauge customer impact and guide decisions with Product Managers, Engineers, Legal, and other related partners with users in mind. * Represent the voice of our customer in proactively driving impactful changes across workflows, policies and tools by succinctly relaying customer feedback in escalations to internal support teams. * Maintain an investigative mentality to help address critical customer issues while keeping in mind next-issue avoidance and building operational processes to develop and maintain our program at scale. *What we look for in you (ie. job requirements):* * Motivated by Coinbase's mission and creating a seamless support experience for our global customer base. * Experience with CRM tooling, such as Salesforce. * Comfortable responding to high level internal stakeholders, such as executives and board members * Demonstrated experience with end-to-end platform incident management. * Must work in a defined shift, as required by the business. * Minimum of 2 years of relevant experience in incident management and/or customer support. * Exceptional communication skills in order to operate across multiple departments and stakeholders. * Flexible and adaptable to meet the evolving needs of a high-growth and fast-paced organization. * Must be able to read, write and speak in English * Curiosity to chase problems to root cause and rollup sleeves to investigate the unknown/unusual. *Nice to haves:* * Experience at crypto exchanges or in financial services * Advanced experience in project management, analytics or quality assurance. * Advanced degree in business, finance, customer experience and/or blockchain. * Advanced understanding of Google apps, JIRA, Salesforce Service Cloud. * ITIL V4 Foundation certification * SQL Position ID: P72824 *#LI-Remote* Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range from $40.64 to $47.81 + target bonus + target equity + benefits (including medical, dental, vision and 401(k)). *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $40.64-$47.81 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

Job ID 248917 Posted 10-Dec-2025 Service line Corporate Segment Role type Full-time Areas of Interest Digital & Technology/Information Technology About the role Executes on Cybersecurity governance, risk and compliance activities to evaluate and reduce information technology (IT) risk. Supports with the identification, management and mitigation of risk. This individual is learning the Cybersecurity space, and building a knowledge base of risk controls, analysis, assessments, methodologies, and mitigation strategies. Receives direction from management and takes action with manager review and approval. Individuals in this role are exploring niche spaces to specialize in, including: cyber risk management, controls, policies and standards, disaster recovery, vulnerability management, vendor risk management, assessments and control testing. What you'll do + Completes risk analysis, evaluations, and assessments of likelihood & impact of findings and vulnerabilities. Conducts information system processes, controls, and risk assessments with manager guidance. + Executes on risk identification, analysis and assessment activities. Is assigned deliverables from senior members of the team. + Interacts and partners with process/control owners to understand system controls and process steps. + Provides improvement recommendations on existing processes and controls to senior team members and management. + Conducts assessments and documentation of information/data as appropriate with manager review. + Researches to learn the cybersecurity landscape. + Follows risk analysis and assessment methodology and documentation standards. + Reviews cybersecurity standards to Digital & Technology-related policies to apply cybersecurity standards, policies, and procedures accordingly. + Other projects or activities as assigned. What you'll need + To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. + Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Bachelor's Degree (BA/BS) or equivalent from four-year college or university in Computer Science, Information Technology, Math, Statistics or other technical discipline / related degree, plus a minimum of 2+ years related work experience; or equivalent combination of education and experience (equivalent work experience = 2 years' experience for every year of higher level education). + At least 1+ year of prior experience with threat assessment, vulnerability analysis, risk assessments, information gather, correlating and reporting is highly desired. + CISSP, CISA, CRISC, CISM, or related security certifications preferred. + Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. + Requires intermediate to advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages. Conducts intermediate to advanced financial analysis. + Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills. + Advanced skills in Microsoft Office suite applications. + Decisions made with understanding of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause short-term impact to coworkers and supervisor. Why CBRE? At CBRE, we believe we possess an encouraging environment where integrity, service, and excellence craft our approach to every opportunity. We are guided by the needs of the cities we inhabit, the communities we build and the world we live in. CBRE named a Fortune's Most Admired Real Estate Company Fourteen years in a row CBRE agrees to acquire J&J Worldwide Services, a leading provider of engineering services, base support operations and facilities maintenance for the U.S. federal government. Named a World's Most Ethical Company by Ethisphere for 11th consecutive year. Ranked #3 on Barron's Most Sustainable Company list CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the **Cybersecurity Analyst** position is $85,000.00 annually and the maximum salary for the **Cybersecurity Analyst** position is $100,000.00 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at *************** (U.S.) and *************** (Canada). CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Competitive earnings to start Full-time and Part-time hours. Against All Odds Distributing Inc. has a few openings for those willing to learn and looking to develop resume building skills along the way. If you are a dependable team player who is ready for a challenge, we want you! In this role, you will learn: Customer Relations Marketing and Sales Leadership Professional Communications Goal Setting Time Management. Our Leadership team will provide hands-on product training and continuous mentoring to help ensure your success. Long term career opportunities are available based on performance. Ultimately, Against All Odds Distributing Inc. is looking for career minded individuals, but this is also a great opportunity for those looking to immediately improve upon their professional and financial situation. Essential Duties and Responsibilities: Provide top-notch customer service with current and prospective customers Promote brand awareness for a global, 100+ year old brand Secure recommendations, sales and follow-ups Develop and maintain product knowledge on new and evolving equipment Demonstrate product while referencing features and emphasizing benefits Quote prices and credit terms and prepare contracts for orders obtained during the sales process Build sustainable client relations built on integrity and trust. Vacations, Awards.

We're looking for a detail-driven Manufacturing Analyst to join our fast-paced manufacturing team! In this role, you'll perform a variety of general accounting duties, track inventory, and provide key financial insights that help drive profitability and efficiency. This is a full-time, on-site position with competitive pay and benefits. Responsibilities: * Cost accounting for ACX's two product lines * Cost individual manufacturing jobs: Review and post labor hours, inventory usage, and outside services necessary for job order completion * Ensure inventory is properly valued * Analyze inventory trends vs. expectations * Analyze margin variances trends and report on cost implications * Interact with manufacturing floor employees necessary to resolve ad-hoc requests * Coordinate cycle count procedures with stock room and assist in investigating variances * Conduct month-end close procedures within tight 3 day close process; assist with post-close reporting * Prepare monthly closing journal entries * Compile month-end package * Financial reporting & distribution * Load financials & statistics into corporate financial system * Backlog reporting & analysis * Sales, Margin, and Bookings report * Assist with corporate financial requests (month, quarter, annual sets of requests) * Monthly departmental spending/expense analysis (vs. Plan & fluctuations) * Assist with Monthly Forecast/Book and Ship Compilation * Reconcile general ledger accounts * Answer accounting and financial inquiries through data research * Optimize accounting processes through continuous improvement, including report automation through Power BI * Support internal and external audits throughout the year * Assist with compilation of Quarterly Management Meeting Presentations * Assist with annual Fiscal Year Plan process * Perform other duties assigned Qualifications: * 4-year college degree preferably in Accounting or Finance * 2 years of related experience preferred * Costing experience preferred Benefits: * Competitive pay based on experience * Health insurance coverage * Retirement plan options * Paid time off This position requires either a US Person (as defined in applicable export regulations) or a non-US person who is eligible to obtain required export authorization. An equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Work Location: In person

SRC, Inc. is currently seeking a TechELINT Analyst to support a Department of the Navy customer in the Dayton, OH. area. Become a member of a highly accomplished TechELINT team providing direct support to U.S. and Allied warfighters. Perform interpretive pulse-level and P-Cubed analysis in support of 5th generation weapons systems Intelligence Mission Data (IMD), in-depth radar and weapons systems studies, and cutting-edge modeling and simulation efforts. If you have ELINT collection or analysis experience and are searching for a challenging and rewarding career, this could be the opportunity for you. What You'll Do Perform TechELINT analysis on complex waveforms associated with a wide range of radar systems Produce serialized ELINT reports detailing pulse-level analysis Work directly with electronic warfare engineers to incorporate observed waveform behavior into next-generation, simulatable EWIR models Brief the government customer on analysis findings and provide technically sound recommendations to optimize the fidelity and veracity of the EWIR models Work multiple systems concurrently and respond to a wide-range of quick turnaround requests for information What You'll Bring High school diploma and 12+ years of experience performing TechELINT analysis OR Bachelor's Degree and 8+ years TechELINT analysis experience; any equivalent combination of education, training, and relevant experience. An active TS/SCI clearance is required Advanced level proficiency in MARTES, ESP, CATS, or ASPEN analysis software Verifiable authorship of TechELINT reporting, to include ELT, ELS, GAR, SAR, and IROD formats Strong written and verbal communication skills Completion of NCS courses SIGE-2810, SIGE-3810, or the demonstration of equivalent experience Working knowledge of EWIRDB, WRANGLER, CED, NTIPS, and IM&S is highly desired Working knowledge of GALE 5 or the MIST Toolsuite is highly desired What Sets Us Apart? SRC, Inc., a not-for-profit research and development company, combines information, science, technology and ingenuity to solve “impossible” problems in the areas of defense, environment and intelligence. Across our family of companies, we apply bright minds, fresh thinking and relentless determination to deliver innovative products and services that are redefining possible . When you join our team, you'll be a part of something truly meaningful - helping to keep America and its allies safe and strong. You'll collaborate with more than 1,400 engineers, scientists and professionals - with 20 percent of those employees having served in the military - in a highly innovative, inclusive and equitable work environment. You'll receive a competitive salary and comprehensive benefits package that includes four or more weeks of paid time off to start, 10 percent employer contribution toward retirement, and 100 percent tuition support. Total compensation for this role is market competitive. The anticipated salary range for this position based out of Dayton, OH is estimated at $119,000 to $155,000 annually. The actual salary will vary based on applicant's experience, skills, and abilities, geographic location as well as other business and organizational needs. SRC offers competitive benefit options, for more details please visit our website. #CJ Non-Discrimination Statement Individuals seeking employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or age, or status as a protected veteran or disability except as strictly required by applicable law. You are being given the opportunity to provide the following information in order to help us comply with federal and state record keeping, reporting, and other legal requirements, including requirements under Section 503 of the Rehabilitation Act, 29 U.S.C. 793, and the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA), 38 U.S.C. 4212. Learn more about SRC: About Us Employee Benefits Awards & Recognition Security Clearance Location Fairborn, Ohio Employment Type Full-Time Salaried Experience Required 12+ Years Education Required High School Diploma/GED Security Clearance Requirement TS/SCI Travel % 10

JobID: 210680799 JobSchedule: Full time JobShift: : Join a dynamic team at JPMorgan Chase, where your skills will drive innovation and operational excellence. As part of the IMCC and ATM Monitoring Group, you'll play a key role in enhancing customer and employee experiences through proactive oversight of operational issues. This is your opportunity to grow your career and make a significant impact within a global financial leader. As a Transactions Analyst within the Integrated Monitoring and Control Center (IMCC) and ATM Monitoring Group (AMG), you will support the ATM Fleet and over 50 applications by monitoring their health, production environments, and job and file transmissions. You will act as a liaison between support groups and the line of business, providing resolution assistance and ensuring operational excellence. Your role is crucial in maintaining the normal flow of business and maximizing both customer and employee experiences. You will be part of a collaborative team that values innovation, continuous improvement, and shared success. Job Responsibilities: * Manage incidents via ServiceNow for timely resolution and escalation. * Provide L1 Technology support to 2-3 technology products. * Research performance/health and resolve technical failures. * Analyze details using multiple systems to resolve problems. * Maintain strict adherence to risk procedures and complete risk training. * Assist in IMCC risk avoidance assessments. * Escalate concerns to production areas or vendor partners for resolution. * Communicate clearly with internal/external clients, including senior management. * Identify risk trends and patterns for management and technology partners. * Participate in service/process education to enhance customer experience. * Lead/support Continuous Improvement activities. Required Qualifications, Capabilities, and Skills: * 3 years of experience in Operations, including Risk & Control. * Strong oral & written communication skills, problem-solving skills, and organizational skills. * Advanced MS Office skills. * Attention to detail and ability to make decisions with minimal supervision. * SQL knowledge. * Flexibility and project management skills. Preferred Qualifications, Capabilities, and Skills: * Technical qualification/skills preferred. * B.Tech, MBA, BCom graduates considered. * Prior Level 1 incident management experience preferred. * Excellent written communication skills. * Ability to communicate across all levels of leadership. * Ability to work within a team and maintain confidentiality. * Familiarity with ATMs. Work Schedule Tuesday - Saturday - 1:30 pm - 10:00 pm Shift Diff 10%

Inhabit operates a unique collective of tech-forward companies serving the residential and short-term rental industries. Our team members deliver best-in-class software solutions and services while fostering innovation and collaboration with business leaders and industry experts. Inhabit believes that property managers are central to the success of the residential and short-term rental markets and delivers products built to empower them, their investors, and communities. Come help build the company you want to Inhabit. To learn more, visit inhabit.com. About ePremium We are passionate about building a world-class sales team, as we believe that exceptionally talented people are the key to delivering a great customer experience at every turn. We provide a unique opportunity to grow by being surrounded with a team of brilliant and experienced individuals and leaders. Our team is dedicated to cultivating personal and professional development by creating a culture of feedback, transparency, innovation, passion, learning and winning. Our business is dependent on happy clients who understand and participate in the ePremium vision. Summary The Call Center Manager leads the Customer Service department and has HR responsibilities for on-site and off-shore associates. This role will ensure a positive customer experience while maintaining satisfactory performance metrics. Job Description Summary The Call Center Manager leads the Customer Service department and has HR responsibilities for on-site and off-shore associates. This role will ensure a positive customer experience while maintaining satisfactory performance metrics. * Have direct leadership of a team of supervisors, leads, and associates * Plan for, communicate, manage, and track daily activities * Manage and direct activities to meet performance metrics * Manage on-site and off-site teams * Provide on-going coaching and training to associates * In collaboration with others, design or redesign workflows and processes * Act as the point of contact for various service-related tasks * Support other department leaders and associates in the delivery of ad hoc tasks and activities * Maintain knowledge of all company products and programs * Facilitate regular one on one meetings and periodic performance reviews with associates * Perform quality management in real time and using call/chat recordings * Provide mentoring, coaching, and ongoing training Focus on high levels of customer satisfaction with clients * Work in partnership with the Sales organization; will work daily with Sales Executives * Leverage existing clients for new/additional business, proven ability with upselling Qualifications What We're Looking For (Minimum qualifications) * 5 years' experience with customer service-related roles * 2+ years of call center management experience * Demonstrated professionalism with other associates and other departments * Considered a subject matter expert on customer experience and providing positive feedback * A self-motivated leader with strong communication skills * Ability to work well in a team environment * Ability to build and foster a positive working environment * Proven time management, project management and organization skills * Handles change well and can coach change management for others * A results-orientated attitude with a desire to continuously learn new skills * Creative problem solving skills * Ability to learn proprietary software * Willingness to perform work alongside associates as needed Education Requirements * College degree or post high-school education * Customer Service Certifications a plus Type * Full time, Salary, Exempt Location * Mason, Ohio * We have an in-office work style, with most team members working in the office from Monday to Thursday and remotely on Friday. Benefits Include * Competitive Pay * Health Insurance: Medical, Dental, Vision and Prescription Plans * Health Savings Accounts * Flexible Spending Account * Dependent Flexible Spending Account * Critical Illness * Accident * Retirement Savings Plan (401K) with discretionary company match * Short and Long Term Disability * Company Paid $25,000.00 life insurance * Supplemental Life and AD&D Insurance * Employee Assistance Program * Paid Holidays * Paid Vacation * Paid Volunteer Time * Inhabit Employee Discount Programs Our Company is an Equal Opportunity Employer and complies with all federal, state, and local laws, including providing reasonable accommodations to applicants. #inhabithires

Road Recue Call Representative Girard, OH 44420 Newsweek's list of Top 100 Most Loved Workplaces for 2024 Shift/Schedule: 2nd Shift/ Monday-Friday; On-call every 3rd weekend Supports the Road Rescue Manager by handling incoming calls from drivers and/or customers with breakdown issues Handle accidents involving Aim equipment; by documenting information as needed and calling appropriate parties Supervises the shift work flow and employees Handle accidents involving Aim equipment, by documenting information as needed and calling appropriate parties Set up rental units when needed Set up and modify vendors in NATC locator Establish work orders and create purchase orders Audit and create breakdown data and reports for internal use and for customers Assist drivers with direction to Aim Facilities & vendor locations Full Time 3+ years of working experience in the trucking industry Supervisory, call center, technical/mechanical knowledge preferred Good communication skills (phone skills) Proficient in Microsoft office applications Knowledge of DOT and HOS regulations is helpful Benefits for Employee & Family: Anthem Blue Cross/Blue Shield Medical Coverage Dental and Vision 401K Company Match Paid Vacation and Holidays Company Paid Life Insurance Short-Term/Long-Term Disability Room for growth! Aim promotes from within! Click to apply or contact a recruiter with questions by calling ************ or via email at [email protected]. Aim Transportation Solutions is a Top 30 Logistics Company! We are family-owned and financially strong. Aim Transportation Solutions has been in business for over 40 years and has grown to 1,000+ employees providing service nationwide. For more information about Aim Transportation Solutions, visit **************** #otherjob

Title: Grievance/Appeals Analyst I Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Grievance/Appeals Analyst I is an entry level position in the Enterprise Grievance & Appeals Department that reviews, analyzes and processes non-complex pre service and post service grievances and appeals requests from customer types (i.e. member, provider, regulatory and third party) and multiple products (i.e. HMO, POS, PPO, EPO, CDHP, and indemnity) related to clinical and non clinical services, quality of service, and quality of care issues to include executive and regulatory grievances. How you will make an impact: Reviews, analyzes and processes non-complex grievances and appeals in accordance with external accreditation and regulatory requirements, internal policies and claims events requiring adaptation of written response in clear, understandable language. Utilizes guidelines and review tools to conduct extensive research and analyze the grievance and appeal issue(s) and pertinent claims and medical records to either approve or summarize and route to nursing and/or medical staff for review. The grievance and appeal work is subject to applicable accreditation and regulatory standards and requirements. As such, the analyst will strictly follow department guidelines and tools to conduct their reviews. The file review components of the URAC and NCQA accreditations are must pass items to achieve the accreditation. Analyzes and renders determinations on assigned non-complex grievance and appeal issues and completion of the respective written communication documents to convey the determination. Responsibilities exclude conducting any utilization or medical management review activities which require the interpretation of clinical information. The analyst may serve as a liaison between grievances & appeals and /or medical management, legal, and/or service operations and other internal departments. Minimum Requirements HS diploma or GED. Minimum of 3 years experience working in grievances and appeals, claims, or customer service; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities and Experiences Demonstrated business writing proficiency, understanding of provider networks, the medical management process, claims process, the company's internal business processes, and internal local technology is highly preferred. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $22.53/hr to $33.80/hr. Locations: California and Columbus, OH In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. Job Level: Non-Management Non-Exempt Workshift: Job Family: CLM > Claims Support Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Apply now Forest Analyst At TÜV SÜD we are passionate about technology. Innovations impact our daily lives in countless ways, and we are dedicated to being a part of that progress. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TÜV SÜD. Your Tasks * Support forest carbon project verification, including site visits in North America and internationally, project modeling analysis, documentation audits, and verification report completion. * Conduct on-site inventory audits, including forest mensuration, harvest/silvicultural method analysis, and boundary verification. * Analyze and audit carbon quantification data, including growth and yield modeling, and evaluate modeling software (e.g., USFS FVS, CBM-CFS3, Remsoft Woodstock). * Perform GIS analysis and cartography, ensuring conformance to forest carbon protocols; utilize online/mobile GIS tools for field data collection. * Build and maintain professional relationships with clients, agencies, and stakeholders; represent the company effectively and professionally. * Stay current on technical and regulatory issues related to forest carbon programs through active participation in industry groups. * Ensure a safe work environment by following and promoting company safety policies and participating in safety programs. Your Qualifications * Bachelor's degree in Forestry or a closely related field (required). * Minimum 5 years of experience in forestry or a related field. * Experience in forest carbon project development, validation/verification, or registry/regulatory oversight (preferred). * High proficiency in forest inventory measurements, sampling protocols, and the use of ESRI GIS software. * Strong skills in Microsoft Excel, database management (e.g., Access, R), and spatial data analysis. * Valid driver's license and clear driving record. * Ability to work safely and effectively in remote, rugged terrain and adverse weather conditions. * Excellent written and oral communication skills. * Professional Forester credential or SAF Certified Forester, or ability to obtain within 1 year (preferred). * Ability to attain forestry verifier credentials with relevant registries within 1 year of hire (preferred). What We Offer * Flexible remote work model. * Opportunities for professional development and certification. * Collaborative and inclusive team environment. * Exposure to innovative forest carbon and sustainability projects. * Support for safety and well-being, including comprehensive safety programs. * Opportunities for travel to diverse project locations. * Commitment to diversity, equity, and inclusion in the workplace. Additional Information * The anticipated annual base pay range for this full-time position is $80,000 - $110,000. Actual base pay will be determined based on various factors, including years of relevant experience, training, qualifications, and internal equity. The compensation package may also include an annual bonus target, subject to eligibility and other requirements. Additionally, we offer a comprehensive benefits package to employees, including a 401(k) plan with employer match, up to 12 weeks of paid parental leave for birthing parents and 2 weeks for other parents, health plans (medical, dental, and vision), life insurance and disability, and generous paid time off. * This position may require travel to remote locations, including use of specialized vehicles (e.g., float planes, ATVs). * Physical activities may include walking, hiking, or standing for extended periods in challenging terrain and weather. * The role is exempt and may require occasional lifting/moving of up to 50 pounds. * We welcome applications from people of all backgrounds, experiences, and perspectives. You don't meet every single requirement? No problem - we encourage you to apply if this role excites you. Equal Opportunity Employer - Disability and Veteran TÜV SÜD America, Inc. is an equal opportunity, affirmative action employer and considers qualified applicants for employment without regard to race, color, creed, religion, ancestry, marital status, genetics, national origin, sex, sexual orientation, gender identity and expression, age, physical or mental disability, veteran status and those laws, directives, and regulations of Federal, State, and Local governing bodies or agencies. We participate in the E-Verify Employment Verification Program.

Overview Call Center Manager Location: Warrensville Heights, OH (full-time in-office) Arco Home Services is seeking a Call Center Manager who thrives in a dynamic environment, leads with purpose, and knows how to build a results-driven team culture. We believe exceptional customer experiences begin with inspired teams and bold leadership. If you're ready to make an impact, we want to hear from you. Responsibilities: Lead, coach, and develop a high-performing team of 8+ customer service representatives Monitor call metrics and performance reports to guide coaching and improve results Foster a culture of adaptability, clear communication, and continuous improvement Conduct call reviews, 1-on-1 coaching, and goal setting sessions Perform employee evaluations and implement corrective actions as needed Host team meetings and communicate company updates Partner with other departments for streamlined daily operations Resolve escalated customer issues efficiently and professionally Manage scheduling and administrative documentation Qualifications: 2-5 years of experience in Customer Service, Call Center, or Dispatch Minimum of 3 years in management or supervisory roles (call center preferred) Strong problem-solving skills and a proactive mindset Ability to adapt quickly in a fast-paced, ever-changing environment Experience using reporting tools and metrics to drive performance Excellent communication and leadership skills Proven experience managing and developing teams of 8 or more Highly organized and capable of managing schedules, priorities, and KPIs Flexible availability to meet business needs Benefits & Perks: Company-paid Medical, Dental, and Vision Insurance 401(K) with company matching Paid Time Off and Holiday Plan Company-provided Life & Disability Insurance

Solon, Ohio | Full-Time (HYBRID) | M-F We are seeking a skilled FP&A Analyst to provide financial insights and support strategic decision-making. In this role, you'll develop financial models, prepare budgets and forecasts, analyze performance, and collaborate with departments to drive the company's financial health. Key Responsibilities: Financial Planning & Forecasting: Develop and maintain financial models for revenue, expenses, and cash flow. Prepare budgets, forecasts, and long-term plans. Financial Analysis & Reporting: Analyze monthly, quarterly, and annual reports, conduct variance and profitability analyses, and present findings to management. Business Partnering: Collaborate with departments (e.g., Sales, Marketing) to gather financial data and provide insights. Process Improvement & Data Management: Recommend improvements to financial processes, ensure data accuracy, and maintain financial systems and reports. Main Challenges: Ensuring data accuracy and forecasting precision Maintaining transparent and reasonable financial models Responding to ad-hoc analysis requests Qualifications & Skills: 3+ years in FP&A or related financial role Bachelors in Finance, Accounting, Economics, or similar (MBA preferred) Advanced Excel Experience with PowerBI and CRM systems (Salesforce) Strong analytical and communication skills We're an equal opportunity employer. All qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected by law. We offer a comprehensive benefits package including: 401(k) & 401(k) matching Health Insurance Dental & Vision Insurance Disability & Life Insurance Paid Time Off Flexible Schedule HSA, FSA Annual Bonus Employee Assistance Program

Title: Manager, SBO Call Center Department Org: Patient Financial Svcs - 108870 Employee Classification: J1 - Salaried Full Time HSC Bargaining Unit: Professional Staff Association Primary Location: HSC H Shift: 1 Start Time: 8:30 am End Time: 5:00 pm Posted Salary: Salary starting at $58K, will commensurate with education and experience Float: False Rotate: False On Call: False Travel: False Weekend/Holiday: False Job Description: This role is accountable for maintaining patient satisfaction through the management of the University of Toledo's SBO Customer Service area which handles incoming patient inquiries surrounding both hospital and physician billing. This role will manage the customer service representatives to ensure patient questions and concerns are handled in a prompt, friendly manner. Acting as a liaison between internal and external constituents. The individual in this role works to improve current departmental processes and policies in a way that increases both operation efficiencies and patient satisfaction. Prepare and review necessary management reports. Plan, organize, implement, and direct the activities to support the mission, vision, and values of the University of Toledo Medical Center. Monitor and ensure compliance with all local, state, and federal laws in addition to contractual requirements. Participate in cross functional work groups. Collaborate with team to develop and institute best practices. Complete various daily, weekly, monthly monitoring and reporting. Minimum Qualifications: • Bachelor's degree in accounting, business, or related area or equivalent relevant experience required (3 years). • Minimum 2 years progressive leadership experience required. • Strong communication (written and verbal) and interpersonal skills. • Strong critical thinking and problem-solving skills. • Strong Customer Service Skills. • Demonstrated ability to lead and motivate staff. • Ability to manage employees in a fair and consistent manner. • Strong organizational and multi-tasking skills. • Ability to defuse conflicts and handle stressful situations in a positive manner. • Knowledge of Revenue Cycle procedures. • Previous computer experience in Excel and Word required. • Ability to work as part of a team and independently. • Demonstrated proficiency with relevant hospital software. Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. To further this effort, the University of Toledo Health Science Campus Medical Center is requiring candidates for employment to be nicotine-free. Pre-employment health screening requirements will include cotinine (nicotine) testing, as well as drug and other required health screenings for the position. With the exception of positions within University of Toledo Main Campus and the University of Toledo College of Medicine and Life Sciences, the employment offer is conditional upon successful completion of a cotinine test and Occupational Health clearance. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.