Title: Technical Support Analyst I
Reports to: Manager Information Technology
Exemption Status: Non-Exempt / Part-time (3 days a week)
Summary
The Technical Support Analyst I is responsible for providing direct support and/or escalating to subject matter experts for assistance in resolving requests submitted by end users. The scope of requests is broad and encompasses a wide range of activities, including, but not limited to specifying and installing equipment, troubleshooting and resolving issues, configuring user profiles, training end users, and maintaining IT related equipment. The Technical Support Analyst I partners with other IT team members as well as end users to ensure solutions achieve desired results. The day-to-day activity of the Technical Support Analyst I demonstrates an IT culture that emphasizes quality, responsiveness, customer service, productivity, high standards and results. The position reports to the IT Manager and maintains open and unbiased communication to ensure the objectives, scope and timeline of projects are maintained and issues that surface are resolved as appropriate.
Essential Duties
Actively support the company's culture and business mission by always putting TCP's people and customers first.
Establish, in conjunction with Systems Administrator and Network Administrator challenging IT goals, plans and objectives that support the company's vision.
Develop, maintain and utilize checklists to ensure consistent and predictable delivery of services.
Maintain user profiles, system configurations and inventory asset records for selected IT resources.
Manage and respond to IT Help Desk system tickets to deliver rapid response to critical requests, timely response to other requests and manage workload.
Design, test and deploy standard PC system images, diagnose and resolve PC software/hardware issues and coordinate repair activities with PC hardware support providers.
Participate in activities associated with internal/external IT security audits and risk assessments and implement corrective actions.
Manage and maintain positive working relationships with IT solution and service providers and evaluate alternatives to achieve greatest value for the company.
Establish and support a positive work environment based on mutual respect, honesty, teamwork and continuous improvement.
Maintain work areas in compliance with 5S standards and policies.
Actively promotes and personally observes safety and security procedures and uses equipment and materials properly.
Other responsibilities or projects assigned by manager.
Experience/Requirements
Six plus months of successful and progressive IT related experience with a demonstrated ability and interest to learn and adapt to a new IT solution.
Requires attention to detail and accuracy, high energy, problem solving, forward thinking and the ability to adapt to changing business requirements while maintaining consistent and reliable IT solutions and services.
Consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance
Skills, Knowledge and Abilities (SKAs)
Thorough knowledge of business applications within scope of responsibility necessary to fulfill job responsibilities.
Analytical/problem solving skills.
Clear and concise oral and written communication to all levels of the organization.
Effectively organize and prioritize work.
Simultaneously manage and deliver multiple projects.
Proficiency in all Microsoft Office applications.
Ability to work collaboratively with others as a team; shares knowledge as needed and can work effectively together on the team to achieve departmental and organizational goals.
Education/Training
Bachelor's degree in Computer Information Systems, Computer Networking or other appropriate field of study and/or equivalent work experience.
Physical/Environmental
Sitting for periods of time, completing tasks using a computer and other office equipment.
Position requires frequent talking, hearing, and vision with moderate standing, walking and reaching.
May require lifting up to 50 lbs.
Job position responsibilities are generally performed in a business office environment with computers, printers and phones.
Ability to travel via automobile and/or airplane, as necessary to successfully perform role.
$77k-114k yearly est. 19d ago
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AFSIM Mission Analyst
Booz Allen Hamilton 4.9
Beavercreek, OH
The Opportunity:
Are you looking for an opportunity to combine your technical skills with big picture thinking to make an impact in national defense and combat weapon system design? You understand your customer's environment and how to develop the right systems for their mission. Your ability to translate real-world needs into technical specifications makes you an integral part of delivering a customer-focused engineering solution.
As a systems engineer on our team, you'll have the chance to assess and evaluate combat weapon systems using computer-based analytical tools, including the Advanced Framework for Simulation, Integration, or Modeling (AFSIM) analytical framework, MATLAB, and in-house post-processing tools. Your technical expertise will be vital as you evaluate combat weapon systems. You'll directly impact the Department of Defense's mission by helping to determine what system attributes and operational tactics improve survivability against foreign threat systems. The analyses you perform will help the acquisition community make more informed investment decisions pertaining to future combat systems. You'll develop your skills in critical thinking, data analytics, and operations analysis while gaining experience in constructive modeling and simulation of combat operations. Join our team and help turn requirements into accomplishments that drive change.
Join us. The world can't wait.
You Have:
1+ years of experience utilizing the AFSIM analytical framework to conduct operational analyses
Experience performing operational analyses for the Department of Defense
Knowledge of U.S. and foreign combat weapon systems, including aircraft and ground-based air defense systems
Ability to leverage problem-solving to overcome engineering or code development challenges
Ability to distill, summarize, and articulate complex technical insights and findings
Ability to work in a dynamic team environment
Secret clearance
Bachelor's degree in Engineering, Mathematics, Physics, or CS
Nice If You Have:
2+ years of experience using AFSIM for mission modeling
2+ years of experience with data analytics or software development in an academic or professional environment
Experience with the Linux operating environment
Possession of excellent verbal and written communication skills
TS/SCI clearance
Master's degree in a Science, Technology, Engineering, or Mathematics field
Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $69,300.00 to $158,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
$69.3k-158k yearly Auto-Apply 26d ago
BDC - Customer service
Serpentini Chevrolet of Orrville 3.8
Orrville, OH
Serpentini Orrville is looking to ADD a Full or part time BDC Customer Care Specialist to our team! We are just too darn busy and need help! The right candidate will have excellent interpersonal and communication skills.. This position answers incoming service calls, and makes outbound calls, texts and emails to previous customers, recall lists, and other manifest lists in an effort to schedule appointments for our service department team.
$36,000-$60,000 per year!
You will be utilizing, calls, texts, emails
- So grammar and a comfort level with being on the phone is important
ZERO Experience is ok - Great opportunity for a student or someone looking to supplement their full time income. Opportunity for advancement into other departments as our company INSISTS on home grown talent! Benefits
401(k) plan
Paid time off
Opportunities for advancement
Employee discounts
Serrpentini Auto Group has proudly been serving the Greater Cleveland region for over 40 years with our 6 locations in Strongsville, Medina, Orrville, Westlake, Tallmadge, and Willoughby Hills. Customer service is at our core, and our goal is to deliver not only a stress free car buying experience, but an easy and enjoyable car-ownership experience. When you join our team, you join the Serpentini family!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$36k-60k yearly Auto-Apply 60d+ ago
Entry Level Plasma Center Technician (On-the-Job Training and Day 1 Benefits!)
Biolife 4.0
Columbus, OH
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
At BioLife, you'll find more than just a job - you'll discover a supportive, inclusive, and mission-driven culture where your contributions matter. Whether you're beginning your career or seeking new opportunities for growth, we provide clear pathways for professional development, including advancement into leadership roles.
What We Offer:
* Comprehensive benefits starting on Day 1 - because your well-being matters
* On-demand pay - access a portion of your earned wages before payday
* Debt-free education opportunities - earn your degree or certifications with no out-of-pocket costs
* Paid training - we'll set you up for success from day one
* Career growth and advancement opportunities - build your future here!
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
* You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
* You will screen new and repeat donors and take and record donor vital signs and finger stick results.
* You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
* You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
* You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
What you bring to Takeda:
* High school diploma or equivalent
* Ability to walk and/or stand for the entire work shift
* Will work evenings, weekends, and holidays
* Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
* Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
* Fine motor coordination, depth perception, and ability to hear equipment from a distance
* Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
* 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - OH - Columbus - Bethel Rd
U.S. Starting Hourly Wage:
$16.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - OH - Columbus - Bethel Rd
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Part time
Job Exempt
No
$16 hourly 22d ago
Electrical Engineer - Data Center Specialist
Arcadis 4.8
Sharonville, OH
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together.
Role description:
Arcadis is looking to hire an Electrical Engineer (EE) specializing in data center facility design to support Places Design & Engineering (D&E) directly serving our client. As an EE, you will report to work at a Client Data Center facility in New York, Omaha, NE or San Francisco, CA, or Virginia. You'll also work with the Arcadis Places D&E electrical team of 30 design staff who will support you remotely. You will function as a Client staff member performing various electrical design tasks.
Role accountabilities:
Perform evaluations of market available multi-tenant facilities (i.e. colocation) for acquisition into the fleet portfolio.
Manage power system issues during concept design, detailed design, procurement, bidding, manufacturing, delivery, and installation on site.
Identify and work with Client POC to resolve issues raised by the cross functional teams and various external stakeholders.
Understand and evaluate data center designs based on level of redundancy, availability targets, and SPOFs in the design
Interface closely with the Third-Party Data Center Operations (3PDC-Ops), Energy and Land Strategy (ELS), and Front End Planning (FEP) teams to deliver the electrical solutions to third-party data center projects.
Responsible for technical due diligence, QA/QC, and successful product delivery per Client's standards.
Help reinforce standards across all regions to ensure consistency.
Cross discipline collaboration (with control systems and mechanical teams) and general understanding of interrelated issues is expected.
Update and maintain the internal design specifications, drawings and standards to the latest configurations based on lessons learned and real-time feedback.
Proficient in US codes and standards with knowledge of IEC standards.
Experience reviewing detailed shop drawings and sequences of operation.
Collaborate with internal teams regarding allowable power loading within multi-tenant facilities for rack deployment and load balancing.
Qualifications & Experience:
B.S.(Electrical Engineering) is required, M.S. & P.E. are preferred.
5+ years experience with mission critical facilities, with focus on market available data center multi-tenant facilities.
Expertise with performing power system analysis and common engineering software packages is required.
Experienced in bidding, designing, operating, and commissioning of electrical distribution systems from high voltage (HV) transformer to branch circuits.
Experience and general knowledge of cross discipline teams: structural, civil, IT/Telecom, security, mechanical, architectural.
Experience with colocation facilities is required.
Domestic & international travel, as needed (up to 20% of time).
Why Arcadis?
We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.
You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.
Together, we can create a lasting legacy.
Join Arcadis. Create a Legacy.
Our Commitment to Equality, Diversity, Inclusion & Belonging
We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.
Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 15 days PTO that accrue per year. The salary range for this position is $100,000 - $150,000. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location.
#LI-AA1
$100k-150k yearly Auto-Apply 60d+ ago
AFSIM Mission Analyst
Booz Allen Hamilton Inc. 4.9
Beavercreek, OH
The Opportunity: Are you looking for an opportunity to combine your technical skills with big picture thinking to make an impact in national defense and combat weapon system design? You understand your customer's environment and how to develop the right systems for their mission. Your ability to translate real-world needs into technical specifications makes you an integral part of delivering a customer-focused engineering solution.
As a systems engineer on our team, you'll have the chance to assess and evaluate combat weapon systems using computer-based analytical tools, including the Advanced Framework for Simulation, Integration, or Modeling (AFSIM) analytical framework, MATLAB, and in-house post-processing tools. Your technical expertise will be vital as you evaluate combat weapon systems. You'll directly impact the Department of Defense's mission by helping to determine what system attributes and operational tactics improve survivability against foreign threat systems. The analyses you perform will help the acquisition community make more informed investment decisions pertaining to future combat systems. You'll develop your skills in critical thinking, data analytics, and operations analysis while gaining experience in constructive modeling and simulation of combat operations. Join our team and help turn requirements into accomplishments that drive change.
Join us. The world can't wait.
You Have:
* 1+ years of experience utilizing the AFSIM analytical framework to conduct operational analyses
* Experience performing operational analyses for the Department of Defense
* Knowledge of U.S. and foreign combat weapon systems, including aircraft and ground-based air defense systems
* Ability to leverage problem-solving to overcome engineering or code development challenges
* Ability to distill, summarize, and articulate complex technical insights and findings
* Ability to work in a dynamic team environment
* Secret clearance
* Bachelor's degree in Engineering, Mathematics, Physics, or CS
Nice If You Have:
* 2+ years of experience using AFSIM for mission modeling
* 2+ years of experience with data analytics or software development in an academic or professional environment
* Experience with the Linux operating environment
* Possession of excellent verbal and written communication skills
* TS/SCI clearance
* Master's degree in a Science, Technology, Engineering, or Mathematics field
Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $69,300.00 to $158,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
* If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
* If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
$69.3k-158k yearly Auto-Apply 30d ago
Processing Support Analyst
Quest Diagnostics/Phenopath 4.4
Cleveland, OH
Processing Support Analyst - Cleveland, OH, Monday to Friday, 8:00 AM to 5:00 PM
Pay range: $58,656+ per year
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness
healthy MINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!
Maintain documentation and evaluate processing staff to ensure the department maintains high standards in quality, performance and compliance. Collect, analyze, and synthesize data used to drive operational excellence. Provide support for Toxicology Processing and regional leadership by identifying areas for service and productivity improvements based on data and experience
Required Work Experience:
N/A
Preferred Work Experience:
N/A
Physical and Mental Requirements:
Able to sit or stand for long periods
Work in a laboratory environment and adhere to safety requirements
Knowledge:
Proficient with Workforce Central, PeopleSoft, QTN, Microsoft Access, Microsoft Word
Skills
Outstanding Microsoft Excel skills
Strong decision making and problem solving skills required.
Excellent communication skills required
Accurate and timely reporting ability
Ability to multi-task in a fast paced environment
Ability to maintain composure while working under pressure
Adheres to Quest Diagnostics core values, safety, compliance and departmental policies and procedures
Demonstrates strong interpersonal skills that foster a positive work environment.
Demonstrates flexibility and be able to change.
Maintain records for CQA, Safety, Compliance, PT training, In-services and other departmental training documentation
Monitor and track performance of processing staff and generate reports and other documentation, including production, errors, attendance and quality metrics, and provide to forensic processing supervisors and manager
Maintain departmental SOPs
Assist in the preparation of the department for inspections, write memos and corrective actions, provide other documentation and support as needed
Create and maintain databases for tracking key performance metrics by department and at the individual employee level
Assist On-board full time and temporary employees
Use analytical skills to understand the needs of the department and develop process improvements, with the approval of Forensic Processing Manager
Assist with creating and implementing departmental training programs and presentations
Ensure compliance with company policies
Assist with special projects as needed
$58.7k yearly Auto-Apply 2d ago
Loan Support Analyst
PNC Financial Services Group, Inc. 4.4
Brecksville, OH
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Loan Support Analyst within PNC's Collateral Monitoring Group organization, you will be based in Brecksville, OH.
This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.
Must be physically present for Monthly Meeting in Brecksville office!
As a Loan Support Analyst, you will provide ongoing collateral monitoring activities for lines of credit, with a borrowing base structure in line with the loan agreement, while maintaining accuracy of availability on ACBS. This ensures borrowing does not exceed the collateral. Work will be assigned from CLASS where you will have your own queue to verify. Through this you will have your own portfolio of customers and conduct reconcilement of the workbook per the customer portfolio. *ATTENTION TO DETAIL IS CRITICAL*
Ideal candidate will have strong experience with Excel, being able to use it's multiple tools efficiently and effectively.
Strong ATTENTION TO DETAIL is crucial for success within this role.
This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
* Executes varied transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas. May have responsibility for large, complex and sensitive assigned accounts or portfolio.
* Processes and/or reconciles varied and moderately complex transactions in accordance with established policies and procedures. Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions. Identifies and may resolve exceptions; escalates appropriately. May interact with customers and have assigned accounts or portfolio.
* Ensures the appropriate materials and documentation are available to complete transactions.
* Provides responses and documentation to inquiries and ad hoc requests. Completes research and provides feedback on workflow and work received.
* Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Analytical Thinking, Capital Management, Compliance Requirements, Documentations, Due Diligence, Loan Documentation, Regulatory Compliance, Risk Mitigation Strategies
Competencies
Accuracy and Attention to Detail, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Operational Functions, Problem Management Process, Products and Services, Standard Operating Procedures
Work Experience
Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Associates
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Pay Transparency
Base Salary: $31,000.00 - $54,500.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application Window
Generally, this opening is expected to be posted for two business days from 12/18/2025, although it may be longer with business discretion.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
$31k-54.5k yearly 43d ago
Loan Support Analyst
PNC 4.1
Brecksville, OH
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Loan Support Analyst within PNC's Collateral Monitoring Group organization, you will be based in Brecksville, OH.
This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.
Must be physically present for Monthly Meeting in Brecksville office!
As a Loan Support Analyst, you will provide ongoing collateral monitoring activities for lines of credit, with a borrowing base structure in line with the loan agreement, while maintaining accuracy of availability on ACBS. This ensures borrowing does not exceed the collateral. Work will be assigned from CLASS where you will have your own queue to verify. Through this you will have your own portfolio of customers and conduct reconcilement of the workbook per the customer portfolio. ***ATTENTION TO DETAIL IS CRITICAL***
Ideal candidate will have strong experience with Excel, being able to use it's multiple tools efficiently and effectively.
Strong ATTENTION TO DETAIL is crucial for success within this role.
This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
**Job Description**
+ Executes varied transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas. May have responsibility for large, complex and sensitive assigned accounts or portfolio.
+ Processes and/or reconciles varied and moderately complex transactions in accordance with established policies and procedures. Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions. Identifies and may resolve exceptions; escalates appropriately. May interact with customers and have assigned accounts or portfolio.
+ Ensures the appropriate materials and documentation are available to complete transactions.
+ Provides responses and documentation to inquiries and ad hoc requests. Completes research and provides feedback on workflow and work received.
+ Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Analytical Thinking, Capital Management, Compliance Requirements, Documentations, Due Diligence, Loan Documentation, Regulatory Compliance, Risk Mitigation Strategies
**Competencies**
Accuracy and Attention to Detail, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Operational Functions, Problem Management Process, Products and Services, Standard Operating Procedures
**Work Experience**
Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
Associates
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Pay Transparency**
Base Salary: $31,000.00 - $54,500.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
**Application Window**
Generally, this opening is expected to be posted for two business days from 12/18/2025, although it may be longer with business discretion.
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
$31k-54.5k yearly 42d ago
Loan Support Analyst
PNC 4.1
Homeworth, OH
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Loan Support Analyst within PNC's Collateral Monitoring Group organization, you will be based in Brecksville, OH.
This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.
Must be physically present for Monthly Meeting in Brecksville office!
As a Loan Support Analyst, you will provide ongoing collateral monitoring activities for lines of credit, with a borrowing base structure in line with the loan agreement, while maintaining accuracy of availability on ACBS. This ensures borrowing does not exceed the collateral. Work will be assigned from CLASS where you will have your own queue to verify. Through this you will have your own portfolio of customers and conduct reconcilement of the workbook per the customer portfolio. ***ATTENTION TO DETAIL IS CRITICAL***
Ideal candidate will have strong experience with Excel, being able to use it's multiple tools efficiently and effectively.
Strong ATTENTION TO DETAIL is crucial for success within this role.This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description
Executes varied transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas. May have responsibility for large, complex and sensitive assigned accounts or portfolio.
Processes and/or reconciles varied and moderately complex transactions in accordance with established policies and procedures. Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions. Identifies and may resolve exceptions; escalates appropriately. May interact with customers and have assigned accounts or portfolio.
Ensures the appropriate materials and documentation are available to complete transactions.
Provides responses and documentation to inquiries and ad hoc requests. Completes research and provides feedback on workflow and work received.
Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAnalytical Thinking, Capital Management, Compliance Requirements, Documentations, Due Diligence, Loan Documentation, Regulatory Compliance, Risk Mitigation StrategiesCompetenciesAccuracy and Attention to Detail, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Operational Functions, Problem Management Process, Products and Services, Standard Operating ProceduresWork ExperienceRoles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationAssociatesCertificationsNo Required Certification(s) LicensesNo Required License(s) Pay TransparencyBase Salary: $31,000.00 - $54,500.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 12/18/2025, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.