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How Much Does a Call Center Associate Earn In The United States?

Call Center Associate Salaries
Updated December 31, 2020
Average Yearly Salary
$27,000
$23,000
$27,000
$33,000
Did you know that the average call center associate makes $27,766 per year? That's valued at $13.35 per hour! The range surrounding that average can vary between $23,000 and $33,000, meaning call center associates have the opportunity to earn more once they move past entry-level roles. Most call center associates find a job with retail and finance companies, while others work for health care, finance, and manufacturing companies to make more money. Those aren't the only places you can earn a higher paycheck. Connecticut, New York and California are the top states in the U.S. to pay call center associates the highest salaries.
Best Paying Cities
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Where Call Center Associates Earn The Most

The darker areas on the map show where call center associates earn the highest salaries across all 50 states.

Average Salary

How Much Do Call Center Associates Earn In Different Cities?

If both location and money are important to you, then you might want to check out moving to Connecticut, New York and California, as these three states offer the highest salaries throughout the U.S. for call center associates. Quite opposite of that list is the lowest paying states, which are West Virginia, Utah, and Idaho.
Location
City
Average Salary

Hartford, CT

Salary Range29k - 41k$35k$34,594

San Jose, CA

Salary Range26k - 42k$34k$33,862

Utica, NY

Salary Range28k - 38k$33k$33,098

Hamilton, NJ

Salary Range25k - 36k$30k$30,230

Concord, NH

Salary Range25k - 34k$30k$30,054

Bowie, MD

Salary Range25k - 35k$30k$29,734

Milwaukee, WI

Salary Range25k - 33k$29k$29,399

Oklahoma City, OK

Salary Range23k - 35k$29k$29,106

Tempe, AZ

Salary Range22k - 35k$28k$28,402

Eugene, OR

Salary Range22k - 34k$28k$27,768
$20k
$42k

High Paying Call Center Associate Jobs

Which Companies Pay Call Center Associates The Most?

To earn a high income as a call center associate, working for General Electric or Bank of America might be your best bet, as they are the highest paying companies in this field. In addition, companies like NASA and Connecticut Children's Medical Center report highly competitive salaries for call center associates.
Company
Company
Average Salary
General Electric
Salary Range33k - 36k$35k$35,307
Bank of America
Salary Range28k - 37k$33k$32,514
NASA
Salary Range29k - 35k$32k$32,000
Connecticut Children's Medical Center
Salary Range29k - 31k$30k$30,268
Topgolf International
Salary Range26k - 33k$30k$29,798
Emory University
Salary Range27k - 31k$30k$29,754
Lifespan
Salary Range28k - 30k$30k$29,651
Cedars-Sinai Medical Center
Salary Range28k - 30k$30k$29,569
Randstad USA
Salary Range26k - 32k$29k$29,475
Adecco
Salary Range26k - 32k$29k$29,461
$25k
$37k

The largest raises come from changing jobs.

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Call Center Associate Salary History

Compare salaries for individual cities or states with the national average.

Location

    How Much Do Call Center Associates Make In Different Industries?

    Call center associate salaries can vary on many factors, including what industry a job is in. In fact, jobs with health care, finance, and manufacturing companies tend to be the highest paying. Furthermore, a call center associate can make a yearly salary of $28,714 while working for health care companies. All the while, other call center associates are making $28,658 at finance companies and $27,526 at manufacturing companies. One industry call center associates may want to avoid is the professional industry as it offers the lowest average salary at $25,908.
    Industry
    Average Salary

    Health Care

    Salary Range26k - 30k$29k$28,714

    Finance

    Salary Range25k - 32k$29k$28,658

    Manufacturing

    Salary Range26k - 28k$28k$27,526

    Retail

    Salary Range24k - 29k$27k$26,782

    Hospitality

    Salary Range25k - 27k$27k$26,573

    Technology

    Salary Range24k - 27k$26k$25,929

    Professional

    Salary Range23k - 28k$26k$25,908
    $23k
    $32k

    How Experience Affects Call Center Associate Salaries

    The salary for a call center associate can vary depending on the years of experience that a person has, from entry level to senior level. Data on how experience level affects total compensation is provided by the Bureau of Labor Statistics (BLS) as part of their National Compensation Survey, which is based on factors such as knowledge, complexity, contacts, and environment.

    Recently Added Call Center Associate Salaries

    Location
    CompanyJobLocationDate AddedSalary
    Client Call Center Associate
    Client Call Center Associate
    Santa Clarita, CA
    Santa Clarita, CA
    01/27/2021
    01/27/2021
    $31,305
    $31,305
    01/27/2021
    Healthcare Call Center Associate
    Healthcare Call Center Associate
    Lexington, KY
    Lexington, KY
    01/26/2021
    01/26/2021
    $31,305
    $31,305
    01/26/2021
    Godshall Recruiting
    Godshall Recruiting
    Remote Call Center Associate PM PM
    Remote Call Center Associate PM PM
    Remote Call Center Associate PM PM
    Greenville, SC
    Greenville, SC
    01/20/2021
    01/20/2021
    $31,305
    $31,305
    01/20/2021
    BI Lingual Customer Call Center Associate I
    BI Lingual Customer Call Center Associate I
    Fresno, CA
    Fresno, CA
    01/12/2021
    01/12/2021
    $34,436
    $34,436
    01/12/2021
    Claims Call Center Associate I
    Claims Call Center Associate I
    Fairfield, OH
    Fairfield, OH
    01/09/2021
    01/09/2021
    $28,080
    $28,080
    01/09/2021
    Healthcare Call Center Associate
    Healthcare Call Center Associate
    Lexington, KY
    Lexington, KY
    01/08/2021
    01/08/2021
    $31,305
    $31,305
    01/08/2021
    Call Center Associate
    Call Center Associate
    North Richland Hills, TX
    North Richland Hills, TX
    01/06/2021
    01/06/2021
    $33,392
    $33,392
    01/06/2021
    Call Center Associate
    Call Center Associate
    Miami, FL
    Miami, FL
    01/04/2021
    01/04/2021
    $25,566
    $25,566
    01/04/2021
    Call Center Credit Services Associate
    Call Center Credit Services Associate
    New Braunfels, TX
    New Braunfels, TX
    12/29/2020
    12/29/2020
    $27,131
    $27,131
    12/29/2020
    Seasonal Call Center Associate
    Seasonal Call Center Associate
    Meridian, ID
    Meridian, ID
    12/22/2020
    12/22/2020
    $27,131
    $27,131
    12/22/2020