Call center director best companies

10 best companies for Call center directors

• 1. AT&T

  Zippia score 4.6
  Average call center director salary: $77,300
  #1 top company for call center directors
  Company highlights:

  AT&T Inc. is a modern media company whose mission is to inspire human progress through the power of communication and entertainment. They bring together premium video content, a large base of direct-to-consumer relationships, high-speed networks optimized for video and advertising technology to lead the next revolution in technology, media and telecommunications. AT&T has recorded 35 consecutive years of quarterly dividend growth and is a Fortune 10 company.

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• 2. Delta Air Lines

  Zippia score 4.7
  Average call center director salary: $52,955
  #2 top company for call center directors
  Company description:

  Delta strives to conduct its operations in a socially and environmentally responsible manner and gives back to the communities it serves. Delta flies to more than 350 destinations on 6 continents, serving more than 160 million passengers each year. It's an important job, that's why we have 70,000 dedicated employees who are up to the task every day, on every flight. Delta Support...N.mber

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• 3. American Express

  Zippia score 4.8
  Average call center director salary: $83,354
  #3 top company for call center directors
  Company description:

  American Express Company (American Express) is a global service company. The Company's range of products and services includes Charge and credit card products, Expense management products and services, Consumer and business travel services, Stored value products, such as travelers cheques and other prepaid products, Network services, merchant acquisition and processing, servicing and settlement, and point-of-sale, marketing and information products and services for merchants, and fee services, including market and trend analyses and related consulting services, fraud prevention services, and the design of customized customer loyalty and rewards programs. It operates in four segments: U.S. Card Services, International Card Services, Global Commercial Services (GCS) and Global Network & Merchant Services (GNMS). American Express and its principal operating subsidiary, American Express Travel Related Services Company, Inc. (TRS), are bank holding companies. American Express, also known as AmEx, is an American multinational financial services corporation headquartered in Three World Financial Center, Manhattan, New York City, New York, United States. Founded in 1850, it is one of the 30 components of the Dow Jones Industrial Average. The company is best known for its credit card, charge card, and traveler's cheque businesses. Amex cards account for approximately 24% of the total dollar volume of credit card transactions in the US. BusinessWeek and Interbrand ranked American Express as the 22nd most valuable brand in the world, estimating the brand to be worth US $14.97 billion. Fortune listed Amex as one of the top 20 Most Admired Companies in the World. American Express extended its reach nationwide by arranging affiliations with other express companies (including Wells Fargo - the replacement for the two former companies that merged to form American Express), railroads, and steamship companies.

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• 4. Bank of America

  Zippia score 4.7
  Average call center director salary: $78,825
  #4 top company for call center directors
  Company highlights:

  A leader in the banking industry, Bank of America provides financial products and services for their customers and clients throughout the United States. This reputable bank is guided by a common purpose which is to help make financial lives better by connecting clients and communities to the resource they need to be successful.

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• 5. Comcast

  Zippia score 4.5
  Average call center director salary: $52,548
  #5 top company for call center directors
  Company description:

  Comcast is one of the nation's leading providers of communications, entertainment and cable products and services. Headquartered in Philadelphia, PA, they employ over 100,000 employees nationwide whose goal is to deliver the highest level of service and improve the customer experience. Their products and services provide a significant value and are scalable to meet the needs of your organization. They treat customer service with the utmost importance; as such, they assign a dedicated account executive to your account to ensure the best customer experience. Their network is built to serve your business today and well into the future. So when you need carrier-grade data and Internet services for business-critical applications, choose America's leading enhanced fiber optic network, with speeds up to 100 Gbps, high reliability, and scalability.

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• 6. Charter Communications

  Zippia score 4.6
  Average call center director salary: $53,524
  #6 top company for call center directors
  Company description:

  The brand was first introduced in 2014; prior to that, these services were marketed primarily under the Charter name.

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• 7. Teleperformance USA

  Zippia score 4.2
  Average call center director salary: $41,165
  #7 top company for call center directors
  Company description:

  Teleperformance promises the highest level of quality, experience, and commitment to deliver on results. Their US-based management team offers world-class leadership and subject matter expertise. They focus on delivering positive results for their clients by combining their world-class workforce with award-winning support technologies and processes.

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• 8. Aegis Communications Group Inc

  Zippia score 4.5
  Average call center director salary: $35,017
  #8 top company for call center directors
  Company description:

  Aegis Communications Group, Inc. provides outsourced customer relationship management (CRM) solutions and back office transaction support internationally. The company s CRM service offerings include Web-enabled and telephone-based customer service, help desk, and customer acquisition and retention; multilingual communications programs; client service center facilities management; order provisioning, which is the transferring of data into clients' billing systems and customer records; up-selling and cross-selling of products and services; and database management. Its Web-enabled customer care services include online customer-initiated call back, automated email response, live Web text chat, pushed content Web sessions, Web self-service, fax/email on demand, and online management reporting. Aegis Communications Group, Inc. was formerly known as ATC Communications Group, Inc. and changed its name to Aegis Communications Group, Inc. in July 1998. The company was founded in 1985 and is based in Irving, Texas. As of September 28, 2005, Aegis Communications Group, Inc. operates as a subsidiary of Aegis Limited.

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• 9. Call Center Services International

  Zippia score 4.5
  Average call center director salary: $40,515
  #9 top company for call center directors
  Company description:

  is a World-Class Contact Center strategically located in Baja California (minutes from San Diego, California) and Mexico City.

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• 10. Express Scripts Holding

  Zippia score 4.3
  Average call center director salary: $42,519
  #10 top company for call center directors
  Company description:

  Express Scripts operates as a pharmacy benefit management company in the United States and Canada. Its PBM segment offers clinical solutions; and specialized pharmacy care, home delivery and specialty pharmacy, retail network pharmacy administration, benefit design consultation, drug utilization review, drug formulary management, public exchange, administration of group purchasing organization, and digital consumer health and drug information services. This segment also provides Medicare, Medicaid, and health insurance marketplace products; Express Scripts SafeGuardRx, a suite of solutions targeting the therapy classes that pose clinical challenges and budgetary threat to its clients; and Inside Rx, a program that provide affordable access to medication for uninsured and underinsured individuals. Its Other Business Operations segment distributes specialty pharmaceuticals and medical supplies, including injectable and infusible pharmaceuticals and medications to treat specialty and rare/orphan diseases. This segment also provides medical benefit management solutions for radiology, cardiology, musculoskeletal disorders, sleep disorders, post-acute care, genetic lab, specialty pharmacy, and medical oncology. The company serves patients, self-funded plans, health plans, regulated markets, workers' compensation, physicians, and pharmacists. It operated 4 automated dispensing home delivery pharmacies; 1 non-automated dispensing home delivery pharmacy; 7 non-dispensing order processing centers; 5 patient contact centers; 9 specialty home delivery pharmacies; and 34 specialty branch pharmacies as of December 31, 2017. Aristotle Holding that began operation in 1986 became Express Scripts Holding Company in April 2012, with its headquarters in Saint Louis in Missouri. Express Scripts operates as a subsidiary of Cigna as of December 20, 2018.

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