Call center representative jobs in Abilene, TX - 42 jobs

Job DescriptionServpro Team Hart is hiring a Restoration Call Center Sales Rep. Employment Type: Full-Time About the Role We are seeking a motivated, customer-focused individual to serve as the first point of contact for our restoration company. In this role, you will answer inbound calls, qualify potential customers, convert inquiries into scheduled jobs, and support our team by coordinating service appointments. You play a key role in creating a positive first impression and driving business growth. Key Responsibilities Answer inbound calls promptly and professionally. Provide excellent customer service with empathy, especially during emergency-related calls. Gather detailed information about the customers restoration needs (water, fire, mold, etc.). Qualify and convert leads into scheduled on-site assessments or service appointments. Enter customer information and job details into our CRM/job management system. Coordinate schedules with field technicians and ensure efficient job routing. Follow up on open leads and maintain a strong pipeline of potential jobs. Communicate with customers regarding appointment reminders, arrival times, and status updates. Assist with basic administrative duties as needed. Qualifications Prior experience in customer service, call intake, dispatching, or sales (restoration or home services preferred). Strong communication and active listening skills. Ability to remain calm and helpful during high-stress or emergency calls. Comfortable with sales-style conversations and confident in converting leads. Strong attention to detail and organizational skills. Basic computer proficiency; experience with CRMs is a plus. What We Offer Pay listed is for hourly work only; commissions on sold leads is not in that figure! Training and support in restoration industry services. Opportunities for growth within the company. A supportive team environment where your contributions matter. Each SERVPRO Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them. In this role, you will give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise.

Servpro Team Hart is hiring a Restoration Call Center Sales Rep. Employment Type: Full-Time About the Role We are seeking a motivated, customer-focused individual to serve as the first point of contact for our restoration company. In this role, you will answer inbound calls, qualify potential customers, convert inquiries into scheduled jobs, and support our team by coordinating service appointments. You play a key role in creating a positive first impression and driving business growth. Key Responsibilities Answer inbound calls promptly and professionally. Provide excellent customer service with empathy, especially during emergency-related calls. Gather detailed information about the customer's restoration needs (water, fire, mold, etc.). Qualify and convert leads into scheduled on-site assessments or service appointments. Enter customer information and job details into our CRM/job management system. Coordinate schedules with field technicians and ensure efficient job routing. Follow up on open leads and maintain a strong pipeline of potential jobs. Communicate with customers regarding appointment reminders, arrival times, and status updates. Assist with basic administrative duties as needed. Qualifications Prior experience in customer service, call intake, dispatching, or sales (restoration or home services preferred). Strong communication and active listening skills. Ability to remain calm and helpful during high-stress or emergency calls. Comfortable with sales-style conversations and confident in converting leads. Strong attention to detail and organizational skills. Basic computer proficiency; experience with CRMs is a plus. What We Offer Pay listed is for hourly work only; commissions on sold leads is not in that figure! Training and support in restoration industry services. Opportunities for growth within the company. A supportive team environment where your contributions matter. Each SERVPRO Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them. In this role, you will give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise. Compensation: $20.00 - $23.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Picture yourself here fulfilling your potential. At SERVPRO , you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

We are looking for a responsible Licensed Life and Health Customer Service Representative to perform a variety of administrative and clerical tasks. Duties of the Licensed Life and Health Customer Service Representative include providing support to our managers, assisting in daily Life & Health department activities. (See detail in Responsibilities below) The ideal candidate should have an active Texas Department of Insurance Group 1 license with excellent communication and computer skills. If you have previous experience as a Customer Service Representative and familiarity within our industry, we'd like to meet you. Responsibilities Talking with new/existing customers Interfacing with insurance companies on claims and premium payments Plan open enrollment meetings Write and distribute email, correspondence memos, letters, faxes and forms Assist in the preparation of regularly scheduled reports Develop and maintain a filing system Maintain contact lists Skills Active Texas Department of Insurance Life and Health Group 1 License (Preferred) Sales experience in life and health needed Knowledge on the Affordable Care Act Knowledge of office management systems and procedures Working knowledge of office equipment, like printers and fax machines Proficiency in MS Office (MS Excel and MS PowerPoint, in particular) Excellent time management skills and the ability to prioritize work Attention to detail and problem-solving skills Excellent written and verbal communication skills Strong organizational skills with the ability to multi-task Job Type: Full-time Benefits: 401(k) Health insurance Long Term Disability Long Term Care Life insurance Paid time off Competitive Pay based upon experience Professional Development Job Stability in a growing industry Compensation: $40,000.00 - $50,000.00 per year If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with an IIAT member agency is a great career choice! IIAT members are Trusted Choice independent insurance agencies. Independent insurance agents don't work for an insurance company; they partner with multiple insurance companies. As such, they offer more options to their customers-more personalized policies, more affordable policies, and more. Independent agents focus on the satisfaction of their customers and community. IIAT serves nearly 1,500 independent agencies and tens of thousands of employees in Texas. The demand for insurance professionals is growing - is this the right career for you?

Does this describe you? Organized Adaptable Disciplined Detail-Oriented If so, let's talk!! We are currently seeking a self-motivated, professional individual to join our PASSARE team as a CUSTOMER SERVICE (OPERATIONS SUPPORT) SPECIALIST. As part of the customer on-boarding process, you will configure the Passare online platform and provide general customer support assistance. You will work with cross-functional teams including sales and customer support to realize customer satisfaction. You will utilize your expertise in customer support to move at the quick pace of a growth company. Passare is a cloud-based (SaaS) application with interconnected modules to help funeral homes improve operational efficiency and enhance communication and collaboration internally and with family members. Passare's mission is to offer a best-in-class experience for funeral professionals and the families they serve. We seek to help people connect with experts and resources that help simplify their lives and give them more control during one of life's most difficult passages, the death of a loved one. Only Passare helps funeral professionals and families connect and communicate from anywhere, at any time, from any device. This is a full-time position located in our Abilene, TX office. Our team, platform, and best practices make us an exciting place to work! To learn more about Passare visit our website at ************************ Requirements High school diploma or equivalent Preferred 2 years experience in customer support or operations Responsibilities: Provide phone and email customer support Answer troubleshooting calls, build platform knowledge and provide technical assistance Create and manage configurations of the Passare SaaS system for customers Load and validate customer system data Create, from customer documents, on-line versions with data tagging (based on Word, PDF templates) Training responsibilities include scheduling and setting up webinars with customers Utilize Knowledge Base to ensure processes are completed accurately Qualifications: Excellent written and verbal communication skills Excellent data entry and typing skills Ability to multi-task, set priorities, and manage time effectively Ability to gather accurate information Effective problem resolution and critical thinking skills Ability to use and manage web-based and database tools Strong organizational skills Commitment to company values About Directors Investment Group Directors Investment Group (DIG) offers an award-winning workplace that is truly one-of-a-kind. DIG has been recognized with numerous workplace awards, including the prestigious FORTUNE magazine “Best Small & Medium Workplaces” List, the “Best Workplaces in Finance & Insurance” List, the “Best Workplaces for Millennials” List, and the “Best Workplaces in Texas” List. The company is also a winner of the top 100 “Best Companies to Work for in Texas,” published by Texas Monthly . Based in Abilene, TX, DIG offers a unique corporate culture and benefits that our employees love! Founded on Christian principles of leadership through service, integrity, honesty, and respect, the company is dedicated to serving the funeral profession and helping funeral homes enhance their service to families in a rapidly changing marketplace. In fact, our mission is "to be known as the best, most-respected provider of service to the funeral industry." So, what makes DIG such a great place to work? We apply these same principles to how we treat our employees: offering excellent compensation, a fun, friendly, and supportive work environment, and more benefits and perks than we can mention; including employer-paid health coverage, 401(k) matching, life insurance, an on-site clinic, a 24-hour fitness center, free fresh fruit and beverages, a corporate university, book studies, and many personal growth opportunities for mind, body, and soul. An Equal Opportunity Employer

We are an expanding marketing firm based in Abilene! After seeing a successful first year, we are adding clients to our portfolio and looking for excited team members to help us reach new goals and standards in our direct marketing and in-store customer care divisions! Job Description Our firm is currently accepting applications from individuals with experience working in customer service, customer relations, and sales to work as part of our team. Entry Level Customer Service Representatives will receive training to ensure they have all the skills and knowledge that they require to be successful in this high-energy industry. Customer Service Responsibilities: • Contribute to a positive & energetic environment • Maintain professional standards in marketing, sales & customer service • Direct customer interaction to promote products & services • Participate in daily training sessions & campaign meetings Qualifications Qualifications: • Desire to participate in professional development and take on new responsibilities • Self-motivated and comfortable working both independently and as part of a team • Customer service or customer relationship experience • Ability to perform at a high level in a fast-paced environment. Benefits of the Entry Level Customer Service Position • Competitive compensation • Merit-based advancement • Uncapped bonuses & incentive plan • Fun Atmosphere • Travel Opportunities • Company events APPLY NOW FOR IMMEDIATE CONSIDERATION! Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. As an Agent Team Member, you will receive... Salary Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Excellent communication skills - written, verbal and listening Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Ability to work in a team environment Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Maintain competitor sales and promotions knowledge * Training store associates Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth. We offer competitive base pay, commissions, bonuses and a complete benefits package. Other Requirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

Job DescriptionBenefits: Licensing paid by agency 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Blake Williams - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities. Previous work experience where you worked in-person with customers. Experience using computers, and able to learn to use new technology and software. Excellent keyboarding skills for data entry. A commitment to providing fantastic customer service. Able to work well and maintain a positive attitude in high-pressure situations. A friendly, outgoing, patient personality. You thrive working as part of team, pitching in wherever you're needed. Responsible for organizing all keys / organizing and filing documents by our internal coding system and then again by Lot number once we go to Lot. Uploading documents to the web each sale. Actively communicate with many different departments and or team's and customers who sign up equipment when needing documents such as LOLC's, Purge Documents etc. Responsible for processing payments from successful bidders Provide customers with information about auxiliary services. Ensure that superior customer service is always delivered to all customers. Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers Perform other duties as assigned.

Customer Service Representative, Residential Irrigation - The Toro Company Who Are We? The Toro Company is a homegrown, Minnesota-based company that has been in business since 1914. We pride ourselves on providing world-class equipment to help maintain the environment that we love, while putting an emphasis on giving back to the communities that surround us. From residential lawns and gardens to venues such as St. Andrews Links and Target Field, we are a company with a global footprint and a passion for helping people beautify whatever landscape they may be in. Toro's National Support Network (NSN) was founded in 1991 s the first dedicated customer support network in the irrgation industry. With 100 years of operation under our belt and an average employee tenure of 15 years, come find out what makes The Toro Company - Agricultural Division the best place in Abilene, TX to build a career. Your Opportunity: The Customer Service Representative handles customer calls by answering questions, finding solutions to issues, addressing concerns or complaints and providing important information related to Residential Irrigation. They work to ensure every customer is satisfied with their experience with the company and its products or services. Make outbound calls to provide sales support to customers or follow up on inquiries. Sponsorship: Applicants must be legally authorized to work in the United States. We are unable to sponsor or take over sponsorship of a school/employment or any other visa , regardless of expiration date, now or in the future. Work Location: This opportunity is based out of Abilene, Texas. Candidates should prepare for 5-days on site. What Will You Do? In order to grow and build a successful career with The Toro Company, you will be responsible for: Take customer calls and provide accurate, satisfactory answers to their queries and concerns De-escalate situations involving dissatisfied customers, offering patient assistance and support Call clients and customers to inform them about the company's new products, services and policies Guide callers through troubleshooting, navigating the company site or using the products or service Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items Collaborate with other call center professionals to improve customer service Help to train new employees and inform them about the company's customer management policies What Do You Need? To be considered for this role, an individual should meet the following minimal requirements: Experience: At least one (1) to three (3) years in a phone/headset, customer support environment. Education: Bachelor's degree preferred in a technical discipline or equivalent experience in related industry. Language Skills: Fluent English and Spanish preferred. Skills: Strong communication, both written and verbal; Great active listening skills; Exceptional interpersonal and rapport-building skills; Patient and empathetic attitude; Strong time management and organizational skills; Adaptability and flexibility; Comfortable working in fast-paced environments; Basic troubleshooting skills; Computer literacy; Phone skills, including familiarity with complex or multi-line phone systems; and Expertise in customer support. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The employee is required to sit and stand; walk; use hands to touch, handle, or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. What Can We Give You? At The Toro Company, we are always working to make sure our employees know just how valued they are. In addition to a competitive salary, an affordable and top tier medical/dental/vision plan, 401k, and many other great benefits - The Toro company offers employees at our Bloomington, MN HQ location a variety of perks, including: Dress for your day - We know you're more productive when you're comfortable, which is why TTC employees are encouraged to take advantage of our casual, corporate environment. Location - Conveniently located in Abilene, TX. Candidates should prepare for 5-days on site. Competitive Salary - A reasonable pay range for this role is $18.00 - $18.50 per hour. The pay range takes into account skills, experience, education, and location. It is not common to be hired at or near the top of the range; compensation decisions are dependent on the facts and circumstances of each case. Cash compensation is one piece of our competitive total rewards package. If you need to, you can access your pay early with the One@Work app, formerly the Even app. At The Toro Company, we are committed to fostering a secure and trustworthy recruitment process for our applicants. Recruitment fraud is a potential threat to job seekers, so please be aware that throughout our recruitment process, you'll never be required to pay any fees or disclose personal financial details when applying to TTC opportunities. The Toro Company is an Equal Opportunity Employer. We consider all qualified applicants based on merit and do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit factors. We are committed to creating a welcoming environment for all employees. #LI-Onsite

Job Responsibilities In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment. Providing exceptional customer service Maintaining office cash with accuracy and security Achieving account gain through proven loan judgment and effective customer solicitation Ensuring compliance with state and federal lending regulations and Company policies Ensuring prompt completion of loan applications Ensuring compliance with company record keeping procedures Benefits At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package. Company paid Health insurance (employee only) Competitive 401(k) with match Life and Dental benefits Paid holidays and vacation Profit Sharing Closed on Sundays Job Requirements Great customer service skills 18 years of age or older Valid driver's license, acceptable driving record and reliable transportation Ability to pass a criminal background check Stable work history Collections experience (direct first party collections/skip tracing) preferred Sales experience, preferred Ability to be working on the phone for the majority of the day Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.

McCarty Equipment, a SunSource company, is a highly recognized value-added distributer and fabricator of hose. With 17 locations across North America, we provide a wide range of hose, valves, gaskets, fittings and tools. We have the capability to provide support for all your industrial and MRO needs with a vast array of tools, hand tools, fasteners, consumables, and a factory authorized tool repair facility. Check us out! ************************ The Inside Sales/ Customer Service Representative will maintain accounts and conduct day to day activities, resolve conflict and ensure customer satisfaction. Daily activities include heavy phone and internet correspondence with customers and vendors; source custom, non-standard, value added solutions; enter all sales orders and purchase orders into the operating system; and set up part numbers and manage contract files. Essential Functions * Sell industrial hose, gasket and piping products and maintain customer accounts * Take orders on the phone and over the internet * Enter orders and product quotes into the computer system * Emphasize salable features, quotes prices and credit terms and prepares sales orders for orders obtained * Estimate delivery dates based on knowledge of production and delivery schedules and inventory * Prepares reports of business transactions in company database * Works with account managers to keep account activities up to date * Investigates and resolves customer problems with deliveries * This position is onsite and does not offer a remote work arrangement Required Education and Experience * High school diploma or equivalent * Associates degree or higher is preferred * Must possess good working knowledge of engineering principals, solid modeling, welding and fabrication. * Must be able to successfully function in a fast paced, high volume environment utilizing Microsoft Office tools such as Word, Excel, Solid works, etc. * Knowledge of industrial hose, gasket and piping required Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí). Sun-Source | Privacy Policy We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

GENERAL DESCRIPTION Under general supervision, to perform a variety of customer service duties involved in assisting Solid Waste and Recycling customers and division staff in handling customer billing, education on policy, inquiries, and complaints. Process service requests, respond to emails, phone calls and assist walk-in customers with full knowledge of all Solid Waste & Recycling operations. This position also maintains office administrative records, forms, and files. Requires independence and critical assessment consistent with established policies and procedures. SUPERVISION EXERCISED Customer Service Representative I This position exercises no supervision. Customer Service Representative II/III This position may function as lead over lower-level staff. IMPORTANT AND ESSENTIAL DUTIES Provide exceptional customer service by addressing customer needs via email, in person, and by telephone. Manage multiple telephone lines using an Automatic Call Distribution (ACD) phone system. Utilize web-based CRM and operational software to create service requests, research customer request history, and review disposal history. Process SeeClickFix requests, inquiries, voicemails, and emails automatically routed to CRM software and distribute them to appropriate Division personnel. Respond to pricing inquiries and service-level availability requests from Waste Management companies. Verify customer status for Abilene Brush Center personnel. Conduct inquiries within the City of Abilene Enterprise Resource Planning (ERP) system to determine customer service levels and billing history. Run daily reports and generate service requests to verify service for newly established Water Utility Billing accounts using the ERP system. Enter driver route trouble-spot reports into operational software to ensure timely resolution of route-related issues. Verify and troubleshoot service levels, customer types, collection schedules, and service locations. Process, file, and track Division purchase invoices. Log purchases in the Division Purchase Log and ensure documentation aligns with items submitted through the approval process. Organize, maintain, and file office records, including daily operational logs. Distribute incoming mail and deliveries to appropriate Division personnel. Support office operations as the sole employee during staffing shortages. Travel to and provide backup support for Abilene Brush Center staff, including accepting payments through ERP cashiering software. Operate a City vehicle to travel to the Environmental Recycling Center, Abilene Brush Center, City of Abilene Container Maintenance Facility, multiple landfill and recycling vendors, and other City of Abilene properties to verify service information. Customer Service Representative II Edit customer billing accounts. Enter and submit monthly direct to customer invoices utilizing ERP software. Maintain and Manage Microsoft Excel Spreadsheet utilized for billing tracking. Coordinate with City of Abilene Water Utility Office Billing Supervisor to verify current bills are accurate to complete bill runs. Assist supervisory staff verifying landfill invoices and processing check requests for payment. Process and route all legally required documents. Audit entries in operational software to ensure accuracy in record keeping and veracity of reports. Enter, review and submit charges into WAWF for Dyess AFB billing charges. Customer Service Representative III Oversee lower-level staff's activity in ERP & CRM systems. Audit billed services. Inventory and order required forms and office supplies for the Division. Train lower-level staff and those assisting in the office. Provide guidance in the absence of the supervisor and Division Manager. OTHER JOB RELATED DUTIES Perform other job related duties and responsibilities as assigned. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Basic math including addition, subtraction, multiplication, and division. Basic computer applications include word processing, spreadsheets, and databases. Office procedures, methods, and equipment including computers. Web-based software programs. Departmental rules, regulations, procedures, functions, office recordkeeping and reporting procedures. Basic mapping programs such as GIS and ArcView is preferred. Spreadsheet and database tools and knowledge of mapping tools. Skill to: Manage multiple phone lines. Manage multiple computer software programs. Provide quality customer service. Assist with multiple high stress projects with precision and accuracy. Manage multiple projects with precision and accuracy. Type a minimum of 35 words per minute. Decipher appropriate response to varying personalities and interpersonal approaches. Ability to: Work in a fast-paced, and at times extreme stress environment. Communicate clearly and concisely. Produce accurate forms, reports and requests. Learn enterprise (Tyler ERP) and water utility billing software. Understand collection schedules and read route maps, learn curb schedules and collection cycles and communicate effectively to the customer and Division personnel. Use office equipment and 2-way radios. Learn the billing process for Solid Waste & Recycling services. Ability to operate a City vehicle to various City properties, service locations, and vendors. Establish and maintain cooperative working relationships with those contacted in the course of work, both internally and externally. Follow and embrace the City of Abilene Core Values - Respect, Integrity, Service Above Self, and Excellence in All We Do. Perform as a team member in a manner that accomplishes the Division's mission and treats team members with dignity, courtesy, and respect. Customer Service Representative II/III Demonstrate billing proficiency. Work independently with little to no supervision and prompting. Experience and Training Guidelines: For positions with more than one level, all listed requirements at the lower levels are required at the higher levels. Any combination equivalent to experience and training to provide the required knowledge, skills, and abilities may be qualifying. Knowledge, skills, and abilities may be obtained through: Customer Service Representative I Experience: Two (2) years of previous customer service experience is required. Education: A high school diploma or GED is required. License or Certificate: A Texas driver's license or the ability to obtain one within ninety (90) days of e employment or a military waiver is required. Customer Service Representative II Experience: Three (3) years of previous customer service experience is required. Over a six (6) month period, no more than two data entry errors per week in the billing spreadsheet or operations tracking software. Education: Associate's degree or some college coursework or training in business management, accounting, office management or MS-Office suite to include Excel and Word, is preferred. Customer Service Representative III Experience: Three (3) years of experience as a City of Abilene Customer Service Representative II. Special Requirements: Essential duties require the following physical skills and work environment: Works in an office setting. With or without accommodation, ability to lift up to 35 pounds. Ability to sit, stand, walk, run, kneel, crouch, stoop/squat, crawl, twist, and climb. Ability to travel to and work at one of the other Solid Waste worksites. Ability to sit for extended periods of time using a computer. With or without accommodation, the "X" indicates the overall strength demand of the position during a typical workday: ___ Sedentary - lifting of no more than 10 pounds ___ Light - lifting no more than 20 pounds; carrying up to 10 pounds _X_ Medium - lifting no more than 50 pounds; carrying up to 25 pounds ___ Heavy - lifting no more than 100 pounds; carrying up to 50 pounds ___ Very Heavy - team lifting over 100 pounds; carrying more than 50 pounds Physical Demand Codes: The following describes whether or not the position is expected to exert the physical demands listed during a typical workday as well as the overall frequency of the task: Codes for how often: N = No E = Extensive (100 - 70% of the time) M = Moderate (60 - 30% of the time) I = Infrequent (20 - 10% of the time) A = Almost Never (

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. Must start outside first working the lot, that includes; Lifting Trailers. Parking Trucks. Cleaning Equipment Before Next Rental. Checking Fluids on Trucks. Bagging Furniture Pads. Repairing Equipment. U-Haul Offers: Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U-Haul upon employment) Drive a forklift (certification offered through U-Haul upon employment) Other duties as assigned Participate in ongoing continuous U-Haul education through U-Haul University. Lifting Trailers. Parking Trucks. Cleaning Equipment Before Next Rental. Checking Fluids on Trucks. Bagging Furniture Pads. Repairing Equipment. Customer Service Representative Minimum Qualifications: Valid driver's license and ability to maintain a good driving record High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors(In hot or cold weather), positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Under the direct supervision of a licensed professional, provides personal care and completely performs/assists with rehabilitative treatment to patients in the inpatient rehab setting. Personal care duties include, but are not limited to: toileting, toileting hygiene, bathing, bowel and bladder care, patient repositioning, rounding, bed making, transfers and general safety oversight. Therapy driven duties include: scheduling, time management, transfers, wound care set up and assist, mobility assistant and safety guard, general equipment and unit cleaning and organization. JOB REQUIREMENTS Minimum Education * High School or equivalent Minimum Work Experience * No experience required; however, CNA certification complimentary to job duties Required Licenses/Certifications * CPR Certification Required Skills, Knowledge, and Abilities * Input data into computer programs. Designated Driver * No OSHA Category * 2 - Medium Risk

Answer phone calls.

Job Description Does this describe you? Organized Adaptable Disciplined Detail-Oriented If so, let's talk!! We are currently seeking a self-motivated, professional individual to join our PASSARE team as a CUSTOMER SERVICE (OPERATIONS SUPPORT) SPECIALIST. As part of the customer on-boarding process, you will configure the Passare online platform and provide general customer support assistance. You will work with cross-functional teams including sales and customer support to realize customer satisfaction. You will utilize your expertise in customer support to move at the quick pace of a growth company. Passare is a cloud-based (SaaS) application with interconnected modules to help funeral homes improve operational efficiency and enhance communication and collaboration internally and with family members. Passare's mission is to offer a best-in-class experience for funeral professionals and the families they serve. We seek to help people connect with experts and resources that help simplify their lives and give them more control during one of life's most difficult passages, the death of a loved one. Only Passare helps funeral professionals and families connect and communicate from anywhere, at any time, from any device. This is a full-time position located in our Abilene, TX office. Our team, platform, and best practices make us an exciting place to work! To learn more about Passare visit our website at ************************ Requirements High school diploma or equivalent Preferred 2 years experience in customer support or operations Responsibilities: Provide phone and email customer support Answer troubleshooting calls, build platform knowledge and provide technical assistance Create and manage configurations of the Passare SaaS system for customers Load and validate customer system data Create, from customer documents, on-line versions with data tagging (based on Word, PDF templates) Training responsibilities include scheduling and setting up webinars with customers Utilize Knowledge Base to ensure processes are completed accurately Qualifications: Excellent written and verbal communication skills Excellent data entry and typing skills Ability to multi-task, set priorities, and manage time effectively Ability to gather accurate information Effective problem resolution and critical thinking skills Ability to use and manage web-based and database tools Strong organizational skills Commitment to company values About Directors Investment Group Directors Investment Group (DIG) offers an award-winning workplace that is truly one-of-a-kind. DIG has been recognized with numerous workplace awards, including the prestigious FORTUNE magazine “Best Small & Medium Workplaces” List, the “Best Workplaces in Finance & Insurance” List, the “Best Workplaces for Millennials” List, and the “Best Workplaces in Texas” List. The company is also a winner of the top 100 “Best Companies to Work for in Texas,” published by Texas Monthly . Based in Abilene, TX, DIG offers a unique corporate culture and benefits that our employees love! Founded on Christian principles of leadership through service, integrity, honesty, and respect, the company is dedicated to serving the funeral profession and helping funeral homes enhance their service to families in a rapidly changing marketplace. In fact, our mission is "to be known as the best, most-respected provider of service to the funeral industry." So, what makes DIG such a great place to work? We apply these same principles to how we treat our employees: offering excellent compensation, a fun, friendly, and supportive work environment, and more benefits and perks than we can mention; including employer-paid health coverage, 401(k) matching, life insurance, an on-site clinic, a 24-hour fitness center, free fresh fruit and beverages, a corporate university, book studies, and many personal growth opportunities for mind, body, and soul. An Equal Opportunity Employer Powered by JazzHR 8qWBNm9HUg

We are an expanding marketing firm based in Abilene! After seeing a successful first half of the year, we are adding clients to our portfolio and looking for excited team members to help us reach new goals and standars in our direct marketing and instore customer care divisions! Job Description High Energy Resolutions is expanding at a tremendous rate! We are currently hiring for entry level and experienced customer service and sale representatives who we can bring on to our already prestigious firm. Our company is looking for ATHLETES and SPORTS-MINDED individuals who are going to take us to the next level during this unprecedented time of expansion! EXPERIENCE IS NOT MANDATORY BUT IS A HUGE PLUS! OUR FIRM WILL PROVIDE FULL PAID TRAINING! High Energy Resolutions specializes in promotional campaigns while continually providing the top notch customer service experience that we have become known for. We are now looking to fill ENTRY-LEVEL customer service, sales, advertising, marketing, and entry level management positions as soon as possible! We need the right team in order to achieve results! STOP LOOKING AND START APPLYING Submit your Resume by clicking the Apply button! Qualifications Requirements: We are looking for COMPETITIVE, STRONG, SPORTS-MINDED individuals to take our company to the next level. Our firm maintains the policy of training our employees from scratch in the following areas: Entry Level Management Junior Marketing Campaign Development Event Coordination Public Relations Sales Associates Customer Service Additional Information All your information will be kept confidential according to EEO guidelines.

Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Maintain competitor sales and promotions knowledge * Training store associates Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth. We offer competitive base pay, commissions, bonuses and a complete benefits package. Other Requirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.