Call center representative jobs in Allentown, PA - 304 jobs

Customer Service Representative/Route Service Representative - Abby Glenn 📍 Quakertown, PA | M,T, TH, F 5AM-3PM | FT (40 hrs + overtime as needed) Wednesdays and Weekends as needed; on-call rotation participation afterhours/weekends req 💲 Pay Range: $19.00-$24.00/hr (Based on overall skill and experience) If you're a pet parent yourself or someone who feels strongly about giving back to your community of pet lovers and veterinary professionals, this role could be a perfect fit. About Gateway Services Gateway Services is North America's leading pet aftercare provider, trusted by over 17,000 veterinary clinics. With more than 2,300 team members across 140+ locations, we support pet parents with dignity, compassion, and care - one pet at a time. Please visit Gateway Services Inc. to learn more about us. (Don't worry if you haven't worked in pet aftercare before - we'll provide training!) Job Overview At Gateway, our Customer Service Representatives (CSRs) are relationship-driven professionals in a key customer-facing role. As the primary link between Gateway and our veterinary partners, CSRs build lasting relationships, manage customer needs, and resolve challenges with professionalism and compassion. This position goes beyond driving. While transportation is part of the job, CSRs spend their days engaging with clinics and communities, staying active, and representing Gateway with care and integrity. What you'll do: Serve as the main point of contact for veterinary clinics, providing reliable and compassionate service Build trusted relationships with clinic staff and families through empathy, respect, and professionalism Safely handle pets in the aftercare process with dignity and care Manage customer needs and solve problems effectively Support Gateway's reputation for exceptional service in every interaction What we're looking for: Strong relationship-builder with excellent communication skills Empathetic and respectful, especially toward families and pets in our care Organized, dependable, and committed to customer service excellence Comfortable with driving responsibilities and being active throughout the day Pet lovers and pet parents are especially well-suited to this role The CSR role reports to the Care Center Manager. Duties & Responsibilities Relationship management: Serve as the primary point of contact for veterinary clinics on your route. Build and maintain strong relationships with clinic staff to ensure satisfaction and efficiency. Develop and maintain strong relationships with veterinary clinic staff. Maintain and support growing account base. Educate clients on services, answer questions, and address concerns promptly. Address any inquiries or concerns raised by clinic employees regarding service quality and operational efficiency. Ensure clinics receive prompt and professional support for all their pet aftercare needs. 100% Service Perfection and Wow 'ng customers at every interaction. Collect feedback to improve service quality and enhance the overall customer experience. Service delivery: Address any service issues proactively and escalate concerns to the appropriate department when necessary. Educate clinics on company services, policies, and procedures to enhance their experience and optimize operations. Ensure that the collection of all pets from veterinary clinics is conducted with the utmost care and the highest level of professionalism. Living our Brand Promise and One Pet at a Time. Anticipate clinic needs before requested, ensuring the highest level of quality service. Maintain all proper documentation and tracking for all pets entrusted to you. Enhance the overall clinic experience by ensuring that clinic staff are appropriately informed on company services, policies, and procedures. Assist with administrative tasks related to client accounts, including billing inquiries and service modifications. Follow company safety guidelines, adhere to store policies, and maintain vehicle and equipment standards. Always maintain best in class service standards by ensuring that you always comply with proper uniform and vehicle cleanliness standards. A positive and welcoming attitude is a must. Product and Service Promotion: Educate veterinary clinic staff on new product launches and available commemorative merchandise for pet parents. Distribute authorized marketing materials to clinics and ensure product information is up to date. Identify potential sales leads and redirect them to the Business Development Manager for follow-up. Monitor inventory levels of promotional materials and request replenishments as needed. Key Performance Indictors Growing revenue from existing clinics (Same Store Sales Growth). Expanding services and products within your assigned route (Organic Growth). Retaining clinic partnerships and keeping them highly satisfied (Client Attrition Rate & NPS). Minimizing customer complaints and ensuring on-time, exceptional service. Education, Training & Qualifications High school diploma or GED required as minimum Prior experience in customer service, account management, or sales/route sales is highly desirable. Proficiency in CRM systems and sales tracking tools. Ability to work early morning hours, weekends, and holidays as needed. Basic math and computer skills for order placement and inventory tracking. Valid driver's license with a clean driving record. Skills and Abilities Empathy and Compassion: Deep understanding of pet parents' grief and the vital role of aftercare services. Training provided. Service Excellence: Dedication to delivering exceptional, white-glove customer service. Problem Solving: Focused on turning obstacles into opportunities to deliver smoother, more reliable service. Urgency and Precision: Ability to respond swiftly while maintaining accuracy and care. Sales Expertise: Skilled in professionally educating and informing clinic staff about products. Strong Relationship building skills. Energy and Professionalism: A proactive approach with strong interpersonal skills. Innovative Problem-Solving: Continuously seeking ways to enhance customer experience and service delivery. Strong Communication and Customer Focus: Excellent interpersonal skills with a customer-first mindset. Multitasking and Account Management: Ability to efficiently oversee multiple clinic accounts. Pet Handling Experience: Comfortable and experienced in professionally handling animals. Training provided. Independent Decision-Making: Capable of working autonomously in a fast-paced environment. Technical Proficiency: Skilled in using CRM software, email communication, and other computer applications. Physical Capability: Able to safely lift and transport animals of various sizes. Working conditions You'll be expected to deliver best-in-class service at every interaction, living out our brand promise of treating each pet with dignity and each client with utmost care. Daily direct interaction with veterinary clinic staff, including doctors, technicians, and reception teams, to ensure they feel supported and informed. Independent decision-making is essential, along with the ability to adapt quickly and solve problems proactively on behalf of clinics and pet parents. Exposure to the emotional aspects of pet loss and grief is common. Compassion and empathy are essential when working with veterinary teams and pet parents during sensitive situations. Flexibility is required to respond to time-sensitive needs from veterinary clinics and to ensure consistent, high-quality service. Frequent heavy lifting in a physically active environment. Maintaining professional appearance standards, including uniform and vehicle cleanliness, is required to uphold our brand and reassure clients. YOU'LL LOVE WORKING WITH US BECAUSE: The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! OUR CORE VALUES: People First Exceed Expectations (HIT) Honesty, Integrity, Trust Be Passionate and Caring Continuously Improve What You'll Get At Gateway, we believe in rewarding and supporting our people with more than just a paycheck: Pay range: $19.00-$24.00/hr + overtime eligibility Employee referral program - bring great people into our family and earn rewards Medical, Dental, and Vision Plans with low co-pays designed to support you and your family Company-paid Life, AD&D and LTD insurance for all full-time employees. Critical Illness, Accident, and Pet Insurance available as voluntary benefits 401(k) with employer match - we invest in your future Great Hearts and Minds Program - limited annual subsidy for your dependents' education Tuition assistance - up to $2,000 for approved education courses Grow with Gateway Program - access to in-house learning and development for your career goals including the Gateway Management Advancement program (G-MAP) Established Talent Management practices allows our employees to thrive and grow while in our employ Employee wellness and support programs accessible in an established Employee Assistance Program Paid holidays and PTO so you can rest, recharge, and enjoy time with family Physical activity - Not built to sit behind a desk, don't worry this role will get you out and about doing some physical activity Sustainability is as important to us as it is to those communities that we serve Opportunity to do something meaningful with your life - Support others in their time of need. And most importantly: the chance to be part of a team that makes a real difference for pets, pet parents, and the communities we serve. Join Us If you're looking for more than just a job - if you want a role where your compassion, charisma, and community spirit shine through - we'd love to hear from you. Apply today and help us serve pet parents with the care and dignity their companions deserve. Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at *************************. New employees to Gateway will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov #INDCSR M, Tue, Thu, Fri - 5am-3pm, Wed and Weekends as needed, on-call rotation participation required (after hours/weekend) 40 hours full time; overtime as business needs

Lehigh Valley Airline Services provide airline ground handling services. Customer Service Ticket Agents process reservations, collect fees, handle luggage processing, and perform aircraft boarding functions utilizing computerized systems. Major Responsibilities Process airline reservations, provide flight information, collect reservation & service fees. Handle luggage processing & assistant devices Handle denied boarding situations, re-accommodate customers, and provide hotel, meal, and ground transportation vouchers when appropriate Perform gate/boarding functions Aid customers requiring luggage, wheelchair, and aisle chair assistance. Adhere to all Airline, TSA & FAA regulations as well as Authority policies, procedures, and best practices while upholding safety, security, and service. Professionally communicate over a two-way radio, cheerfully handle telephone calls. Assist with accident investigations, reporting and statistical analysis. Identify and resolve problems in a timely manner, gather and analyze information skillfully, work well in problem solving situations and offer solutions. Handle multiple priorities in a fast-paced environment. Able to work under pressure while providing the highest level of customer service. Ability to work independently and make independent decisions in a changing environment. Deliver outstanding customer service & relationship building skills. Must be motivated, energetic, flexible, collaborative, and proactive. Develop professional relationships with internal and external customers to ensure effective airline operations, able to work as part of a positive team player. Additional duties as assigned. Qualifications Minimum Qualifications High School Diploma or general equivalency diploma (GED). Previous Customer Service experience preferred. PC skills including Word, Excel, Outlook, and other applicable computer programs. Strong written, oral, and interpersonal skills. Successfully pass all Airline & Airport required training. Must be available to work split shifts, nights, weekends, and holidays when required. Must be able to respond to emergency situations as necessary. Must be able to respond to severe weather conditions. Must be able to obtain & maintain a valid driver's license. Successfully pass new hire & random drug screenings. Pass FAA/TSA Security clearance background check. Physical Requirements Must possess good English language skills, including speaking, spelling, punctuation, and grammar. Able to regularly sit, stand, walk, reach with hands and arms, climb, balance; stoop, kneel and crouch or crawl. Must be able to use hands and fingers to type, handle bags, boxes, objects, or controls. Lift and/or move up to 50 pounds and occasionally lift to 99 pounds with assistance. Pull and push customers in wheelchairs up/down incline up to 250lbs. Vision abilities include close, distance, color and peripheral vision, depth perception and the ability to adjust focus. Sufficient auditory ability and able to tolerate exposure to noise levels up to 150 decibels requiring mandatory hearing protection. Employee regularly works near moving mechanical parts and able to move within work area. Able and willing to work in inclement weather, including extreme cold and warm temperatures. Employee Benefits Airline flight benefits (unlimited, free-of-charge*, space-available travel on Allegiant Air as well as two guest passes per month of service).

Job Description WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES: Personally exhibits, recruits and coaches associates consistent with BlackHawk Core Behaviors Responsible for promoting culture of safety Respond appropriately and in a timely manner to all customer and Account Manager incoming communications. Analyze and assess customer needs completely and accurately with efficiency. Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines. Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase material's to fill customer orders. Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders. Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue. Develop a detailed working knowledge of BlackHawk policies, procedures and practices. Maintain a deep understanding of the BHID systems (including P21, OS ticket, ServiceNow, SharePoint, and Compass), suppliers' systems/websites and usage of those systems. Perform all work in accordance with the company documented ISO processes and procedures utilizing appropriate company systems. Perform other duties as assigned QUALIFICATIONS: Excellent written and verbal communications skills utilizing phone, email and instant message. Excellent critical thinking skills to analyze and solve problems. Diligent and detail oriented. Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines. Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user. Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.) Experience in industrial field, B2B sales and customer service. SUPERVISORY RESPONSIBILITIES: No direct supervisory responsibility. EDUCATION and/or EXPERIENCE: High school diploma or equivalent required. Minimum 1 year previous experience in customer service or inside sales preferred. Experience in cutting tools, abrasives and MRO areas preferred. Experience with Microsoft office suite required. CERTIFICATES, LICENSES, REGISTRATIONS: None required WORK ENVIRONMENT: Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment. Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision. PPE REQUIRED: Wrist rest for keyboard and mouse pad BENEFITS: Health Insurance BCBS of OK HDHP HSA with Employer match (must meet criteria) Dental and Vision Insurance 401K Plan and Company Match FSA (Full FSA, Limited FSA, and Dependent FSA) Company paid Long Term and Short-Term Disability Company paid basic Life Insurance and AD&D/ Supplemental life and AD&D/Dependent life Ancillary Critical Illness Insurance (Wellness Rider Included) Ancillary Accident Insurance (Wellness Rider Included) Ancillary Hospital Indemnity Employee Assistance Program (EAP) - Includes concierge services and travel assistance. Paid Time Off Holiday Paid Time Off Gym Reimbursement Quarterly Wellness challenge with a chance to will money or prizes Tuition Reimbursement - after 1 year of employment *BlackHawk Industrial is an Equal Opportunity Employer **As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network. Summary Interacts with patients and hospital departments in a thorough and professional manner utilizing excellent verbal and written communication skills. Acts as patient ambassador between clinical and operational areas to address patient inquiries related to financial matters while representing LVHN in a positive manner. Responsible for a comprehensive knowledge of the entire revenue cycle as it relates to hospital and physician billing/collection services, registration, coding and financial counseling. Job Duties Utilizes a working knowledge of charging, coding and insurance requirements related to hospital and physician claims to assist patients with their inquiries. Proficient with multiple payment systems to effectively collect and apply hospital, physician and non-patient cash. Apply emotional intelligence with an empathetic approach toward crucial conversations with patient about their outstanding balances. Requires the ability to recognize patters of patient concerns/complaints in an effort to defuse and deescalate patient anxiety through comprehensive explanations and/or escalating to the appropriate member of the management team. Resolves patient's balances by offering options to address outstanding balances such as establishing a payment plan, application for Financial Assistance, update missing or incomplete information on their hospital/physician account so that the insurance claim can be resubmitted. Comprehensive knowledge of entire revenue cycle with a concentration in registration related functions to ensure maximum financial recoveries through accurate billing and collections. Conducts preliminary screening of patient's eligibility for financial assistance; provides the necessary documentation to complete the Financial Assistance Application process. Engages Financial Counselors and/or social workers when appropriate based upon information gathered from patient. Responsible for comprehensive knowledge of multiple legacy systems to review and address a plethora of patient questions and/or concerns. Review, process and interprets correspondence from a multitude of media, determine the appropriate course of action including but not limited to scanning, routing to clinical or operational areas within LVHN. Maintains Industry Standard Customer Call Center best practices through KPI's including, but not limited to, talk time, call quality and abandonment rate. Minimum Qualifications High School Diploma/GED 3 years customer service or related experience in a call center environment or 2 years previous customer service, billing, and/or collections experience or 2 years healthcare experience. Ability to exchange factual information on patient billing and/or relay caller's needs to appropriate personnel. Proficient in Microsoft Office applications. Strong work ethic and professional demeanor. Strong attention to detail, accuracy and efficiency. Successful completion of DOE and Revenue Cycle Education within 3 months of hire. Preferred Qualifications Associate's Degree in Health Care Administration, Finance or Business. Bi-Lingual (English/Spanish) Knowledge of medical terminology. Physical Demands Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require. Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities. **************************** Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes. Work Shift: Day Shift Address: 2100 Mack Blvd Primary Location: Mack Building Position Type: Onsite Union: Not Applicable Work Schedule: Monday-Friday; 8:00a-4:30p Department: 1004-13054 CSS-Patient Accounting

Job Description State Farm Agency - Easton, PA is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Salary plus Signing Bonus Bonus based on performance Paid Time Off (vacation and personal/sick days) Paid Training & Development SIMPLE IRA matching Valuable experience Growth potential/Opportunity for advancement within my office Requirements: Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Property & Casualty license (must be able to obtain) Life and Health license (must be able to obtain) Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit *************** Responsibilities Assemble and customize POS equipment. Test package and ship credit card equipment, POS equipment, peripherals and supplies. Fulfill daily order supplies and equipment, receive incoming supplies and maintain inventory. Must be able to work independently in fast paced department and keep to tight deadlines even when under pressure. Identify and resolve problems in a timely manner. Ability to solve practical problems and ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Maintain a thorough knowledge of all processes, procedures and information that affect / impact the department and company as a whole. Perform other miscellaneous duties as assigned. Qualifications Position requires frequent lifting of boxes of 10 -20 lbs from floor to desk to shoulder height, occasional lifting up to 30 lbs from floor to desk to shoulder height, and on occasion lifting up to 50lbs. Credit card experience in the acquiring or issuing industries preferred. Proficient computer skills in Word, Excel, Access, and Windows based programs including e-mail. Ability to work evenings, weekends, and holidays as needed for support, training and/or conversions. Utilize effective time management skills, work effectively under pressure and set personal deadlines, while working with limited supervision. Ability to load and unload product shipments, wrap pallets and operation of hand trucks and pallet jacks. Testing, cleaning and sorting of products for repurpose and RMA to vendors. Meet acceptable attendance and performance standards. Schedule: Monday-Friday 4pm-12am EST 2nd Shift Location: Postal Road, Allentown, PA We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Want to use your customer service skills to solve real world problems? Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you. Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement? This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks. Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. Just some of the things you'll be doing on a daily basis: Assist customers by phone and in person at our facility Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction Process quotes, take orders and provide post-order service REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: 6 months of customer service experience preferred Desire to increase knowledge in industrial distribution products Excellent telephone skills Ability and desire to learn new systems and processes quickly Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine High school diploma or equivalent Valid driver's license and clean driving record (MVR) SAP / ERP experience, preferred but not required Some knowledge of industrial distribution products and hydraulics, preferred but not required SALARY & BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance. Benefits: Here is just some of what we have to offer: Base salary and bonus opportunities Health, vision, and dental coverage, 401(k) w/ company match Paid vacation, sick time, and company holidays Tuition reimbursement Personalized training and development program Career development and advancement opportunities Build a rewarding career with a global leader in industrial distribution! Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law. If you need accommodation for any part of the employment process because of a disability, please send an email to ****************** or call ************ to let us know the nature of your request. Nearest Major Market: Job Segment: Customer Service Representative, Hydraulics, SAP, ERP, Customer Service, Engineering, Technology #LI-SB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Zamboni Operator will perform general labor duties as assigned. Duties included but not limited to building conversions for various events, familiarity with all aspects of facility operations and maintenance in addition to ice making, ice maintenance and repair. This role will pay an hourly rate of $14.00 to $19.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until April 10, 2026. About the Venue This position is based at the PPL Center. PPL Center is a state-of-the-art multipurpose venue in downtown Allentown, PA. The arena seats more than 10,000 for concerts and more than 8,500 for Lehigh Valley Phantoms professional hockey games, making it the region's largest events venue. THe amenities-packed PPL Center, which includes more than 50 premium spaces (suites, loges, party areas) depending on the event, will host more than 150 events each year, offering something for everyone, including the Phantoms, the AHL affiliate to the NHL Philadelphia Flyers, concerts, family shows, trade shows, youth sports, high school and collegiate events, Disney on Ice, conferences, graduations and many more events. PPL Center is currently the main catalyst to the revitalization and growth of downtown Allentown. Responsibilities * Responsible for occasional maintenance and repair of rink equipment to include, but not limited to: Zamboni, dasher system, subfloor, tempered glass, acrylic glass, safety netting, Jet Ice systems, edgers, goal nets, etc. * Work with the facilities department to provide optimal ice conditions for all ice events. * Oversee aspects of ice installation and removal. * Assist operations department to expedite event conversions. * Other duties as assigned. Qualifications * Must be a trained operator for Zamboni Ice Resurfacing machines * Solid understanding of OSHA rules and regulations * Must be comfortable working in very cold or very hot conditions for long periods of time * Must be able to stand, bend and stoop for long periods of time * Must be able to climb stairs/ladder * Ability to adhere to building policies and event requirements * Ability to read and follow verbal and written instructions as well as communicate effectively with other in both oral and written form * Must be able to work long irregular hours to include nights, weekends, and holidays Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Job DescriptionDescription: We have an immediate opening for an energetic, enthusiastic and highly motivated call center professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Automotive, you'll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals! Qualifications: At least one previous customer service-related role Strong computer and phone skills Valid driver's license and clean driving record Bilingual a plus Responsibilities: Answer customer calls and establish follows-up with sales/service appointments. Respond quickly to internet, phone and live chat inquiries using email, scripts, and templates. Provide customers with initial product information and direct them to the appropriate dealership resources. Follow up with leads that are not ready to make an appointment or no-show. What we offer: Full Time PTO and holidays 401(K) retirement plan with company matching On the job training The top insurance program in the industry including medical, dental, prescription and vision. Advancement within the Ciocca Automotive Family Employee discounts: purchases, repair, service, wash At Ciocca Automotive, our team members enjoy a supportive and collaborative work environment. Don't miss out on this exciting opportunity to grow your career! Apply now! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Requirements:

Summary: Operates telephone system by answering incoming calls, scheduling appointments and directing all other callers to appropriate personnel to ensure Patient Care Excellence by performing the following duties. Essential Functions: • Schedules patient appointments, determining between urgent and non-urgent injuries. • Answers incoming telephone calls and responds accordingly and/or directs caller to appropriate personnel. • Receives and conveys detailed and descriptive messages from patients and directs to appropriate personnel. • Answers questions about organization and provides callers with address, directions, and other information. • Other duties may be assigned. Qualifications Qualifications: • High school diploma or general education degree (GED). One-year related experience and/or training; or equivalent combination of education and experience. • Ability to multitask and maintain professional telephone etiquette. • Computer Database software and Internet software. • Problem solving skills in standardized situations. • Ability to work accurately and efficiently. • Excellent verbal and written communication skills. • Knowledge of medical terminology helpful. • Prior customer service representative experience required. • Knowledge of 3rd party insurance and medical office experience helpful. • Prior experience in an orthopaedic setting helpful. OAA Orthopaedic Specialists has been the preferred choice of the Lehigh Valley for comprehensive orthopaedic care for over fifty years. Our mission is to be the region's premier medical provider focused exclusively on orthopaedic care. To achieve this mission, OAA Orthopaedic Specialists seeks to employ individuals that strive to put the needs of our patients first and foremost. With internationally renowned physicians, state-of-the-art technologies, and various locations, OAA is home to some of the area's best and brightest employees. Our employees strive to provide a quality patient-centered experience to our patients and their families. OAA offers a great benefits package to include Health/Dental/Vision, Company paid Life/LTD and AD&D insurance, paid vacation, holiday, and sick leave, and a 401(k) plan. As the COVID-19 pandemic continues to impact the world, it is our responsibility to help keep our employees, customers, patients, partners, communities, and the world healthy and safe. To preserve our ability to nourish the world in a safe and responsible way all CDC guidelines are in place and being followed.

Benefits: Bonus based on performance Paid time off Employee discounts Training & development Outside Customer Sales Representative Full-Time Hiring Immediately As an Outside Sales Rep you will enjoy the benefits of an uncapped commission. If you have experience as an Outside Sales Rep or as an Inside Customer Sales Rep... Let's talk!!! Looking for you if: Energized by serving people Strong customer service communication skills Great at lead and customer satisfaction follow up Solid computer skills: Word, Excel, Google Drive, as well as learning new software Driven by earning potential in an uncapped Outside Sales commission environment Ability to self-manage and hold yourself accountable Quick decision-making skills Valid Driver's License Sound like you. Then we want to meet you! Let's compare our pay structure to what you are currently earning and explore our culture. Chances are you will want to join our team. Have questions? Reach out. We would love to talk with you. Garage Kings Lehigh Valley Easton, PA Compensation: $75,000.00 - $150,000.00 per year Garage Kings is the leading residential floor coatings franchise in North America. Garage Kings franchisees are seeking installers and sales professionals who want to be great business people. With comprehensive training in sales, products, installation, service and business development, we give our team the support they need to be successful. Garage Kings is growing across North America. Our network of skilled installers and sales people is rapidly expanding. We're seeking people who love what they do, and are ready to work hard and stand behind their work. Is that you? Get trained on proven systems that are backed by the support of a growing franchise. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Garage Kings Corporate.

Benefits: * Bonus based on performance * Paid time off * Employee discounts * Training & development Outside Customer Sales Representative Full-Time Hiring Immediately As an Outside Sales Rep you will enjoy the benefits of an uncapped commission. If you have experience as an Outside Sales Rep or as an Inside Customer Sales Rep... Let's talk!!! Looking for you if: * Energized by serving people * Strong customer service communication skills * Great at lead and customer satisfaction follow up * Solid computer skills: Word, Excel, Google Drive, as well as learning new software * Driven by earning potential in an uncapped Outside Sales commission environment * Ability to self-manage and hold yourself accountable * Quick decision-making skills * Valid Driver's License Sound like you. Then we want to meet you! Let's compare our pay structure to what you are currently earning and explore our culture. Chances are you will want to join our team. Have questions? Reach out. We would love to talk with you. Garage Kings Lehigh Valley Easton, PA Compensation: $75,000.00 - $150,000.00 per year

FASTSIGNS #293201 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $17.00 - $19.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Job DescriptionSalary: $17.00/HR Company:PenTeleData Available Shifts: 3PM-11PM (40hrs per week, after training period will include weekends and holidays as needed) Pencor and its subsidiaries are Equal Opportunity Employers Paid training is conducted on site Monday-Friday from 3PM-11PM for 6-weeks. Next training class will start on March 16,2026. Employees are required to work in the office during their 90-day probationary period. Once completed, employees may be switched to a hybrid work-from-home schedule, as long as required performance metrics have been met. Work-from-home status is subject to change based on performance. Work-from-Home Requirements: Established residency in Pennsylvania A quiet space, free from distraction during work hours An Internet connection of at least 100 Mbps, preferably hard-wired (Ethernet) from the modem to your company-provided equipment Must maintain minimum performance metrics as defined by leadership In the event of inability to work due to disruptions resulting from poor Internet connection or in-home disruption, must be able to report to the office PenTeleData, a leader in Data Transport technologies, has an exciting career opportunity available for a detail-oriented Customer Service Representative.Customer Service Representatives are the first point of contact for many customers. Providing outstanding service and exceptional support, as well as fostering positive interactions with customers are our top priorities; these values continue to strengthen our relationships with customers and set us apart in this fast-paced, growing industry. Responsibilities will include: Handling customer interactions via inbound and outbound calls, chats, and emails Troubleshooting an array of support calls for various products and services offered by PenTeleData and its Partners Speaking with customers in reference to abuse issues / policy violations Corresponding with customers in reference to service issues Working with other teams and departments to route calls and cases Processing changes to existing accounts Answering billing questions Making courtesy calls to customers Processing PPV orders Maintaining appropriate records of customer interactions Performing special project work as assigned by leadership Other duties as assigned Qualifications: H.S. Diploma or G.E.D. Established Residency in Pennsylvania Previous experience working with customers on a daily basis Working knowledge of Microsoft Word and Excel programs Familiarity with Windows Operating Systems Understanding of computer virus and network security Positive attitude and professional demeanor Strong Communication Skills - Oral and Written Strong Typing / Data Entry Skills Excellent Customer Service Skills - Soft Skills Strong Organizational Skills Good Follow-up Skills Strong Negotiation and Problem Resolution Skills Ability to work effectively and professionally both independently and as part of a team Ability to multitask in a face-paced environment Ability to adapt to change and the changing needs of the company INDHP

FUNCTION: The Customer Service Center Representative is responsible for providing exemplary customer service to incoming callers through various delivery channels, including the telephone and internet. GENERAL DUTIES AND RESPONSIBILITIES: Models Q2 Service and Sales programs with creativity and energy such that goals are achieved, and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate. Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner. Evaluates customer needs through the use of open-ended questions and refers customers to the appropriate resource. Opens, closes, and services every type of deposit product. Completes consumer loan applications. Must have strong QNB product knowledge and actively champion QNB Service and Sales, referral and product campaigns. Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities. Assumes additional job-related duties as requested. REQUIRED TRAINING, EXPERIENCE, AND EDUCATION: Successful experience working with customers and co-workers. Must complete basic CSR training within the first 6 months of employment. Must complete CSR requirement checklist within 12 months of hire. Communication skills that model QNB's sales efforts; including the ability to identify and fulfill customers' current and future needs. Requires excellent reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent. Fulfill QNB compliance in operations and security procedures by adhering to government regulations, QNB policy, and established procedures. Must successfully complete ABA Banking Fundamentals within the first year of employment. Must fulfill re-certification requirements for CSR annually. DESIRABLE KNOWLEDGE, ABILITIES, AND SKILLS: Operate standard office and phone equipment, including an adding machine, possess keyboarding and standard computer skills (i.e. Outlook, Word, Excel). Previous or current banking experience. DEPARTMENT HOURS: 8:00 a.m. to 7:00 p.m. Monday through Friday 8:30 a.m. to 4:00 p.m. Saturday

Fred Beans CarQuest in Doylestown is looking for a Distribution Center Associate! Why Fred Beans? At Fred Beans Automotive Group, we've been voted a "Best Place to Work" for Seven years running. As a family-owned business with over 50 years of success, we're committed to supporting our employees, promoting from within, and providing ample opportunities for growth. Join our team-oriented environment and start your career with one of the most trusted names in the automotive industry. Apply today! Why you'll Love it here: * Career Growth Opportunities: We promote from within. With Fred Beans Automotive Group, you have access to leadership programs and training to group your career. * Work-Life Balance: Enjoy convenient hours Monday through Saturday-NO Sundays * OR: For part-time positions, this part time role offers days and times for those seeking flexible hours * Comprehensive Benefits: * Health, dental, and vision insurance to ensure you and your family are covered. * Life and disability insurance for peace of mind. * Bereavement leave for support during challenging times. * Even pet insurance-because furry family members matter too! * 401(k) with Company Match: Plan for your future with a company that invests in you. * Paid Time Off: * Paid parental leave for life's biggest milestones. * Generous vacation and personal time for rest and recharging. * Volunteer Time Off to give back to the community. * Company-Paid Holidays so you can spend time with loved ones. * Employee Savings Plan: Take advantage of programs that make financial planning simple and beneficial. * Employee Referral Bonuses: Earn rewards for helping bring talented people to our team. * Long-Term Job Security: With over 50 years in business and continuous growth, we offer stability and opportunity. * Healthy Living Program: We care about your overall well-being and offer resources to support physical, mental, and financial health. * Perks and Discounts: * Discounts on vehicle purchases, parts, and services. * Membership to our AutoRewards program, saving you money at over 150 vendors. What you'll do: * Picking items listed on the customer order, shipping order, work order, or requisition. * Scanning of inbound stock and specials. * Stocking of material. * Unloading and loading of trucks. * Assists other areas in the departments as needed. What you'll need: * Ability to read and comprehend instructions and information. * Must have basic mathematical skills

Pay Rate: $12 - $14 per hour Job Purpose: - The Welcome Center Staff at the YMCA of Reading & Berks County plays a crucial role in creating a welcoming and inclusive environment for all members and visitors. This position is responsible for providing exceptional customer service, ensuring smooth operations at the front desk, and supporting the overall mission of the YMCA to foster community engagement and personal growth. Key Responsibilities: - Greet and assist all members, guests, and program participants with a friendly and professional demeanor. - Handle membership inquiries, process registrations, and manage member accounts efficiently. - Answer phone calls, respond to emails, and provide accurate information about YMCA programs and services. - Maintain a clean and organized front desk area, ensuring that promotional materials and schedules are up-to-date and accessible. - Assist with administrative tasks such as data entry, filing, and record-keeping. - Resolve member concerns and issues promptly, escalating to management when necessary. - Collaborate with other YMCA staff to support events, programs, and special projects. - Uphold the YMCA's values of caring, honesty, respect, and responsibility in all interactions. - Participate in training sessions and meetings to stay informed about YMCA policies and updates. - Contribute to a positive and supportive team environment, fostering a sense of community within the YMCA. Qualifications Required Education: - High school diploma or equivalent Required Experience: - Previous experience in customer service or hospitality roles - Experience working in a community-focused environment or non-profit organization Required Skills and Abilities: - Excellent interpersonal and communication skills - Ability to handle multiple tasks efficiently and effectively - Strong problem-solving skills and attention to detail - Proficiency in basic computer applications and data entry - Ability to work collaboratively within a team environment - Demonstrated ability to maintain a welcoming and inclusive atmosphere for diverse populations

Job Description FUNCTION: The Customer Service Center Representative is responsible for providing exemplary customer service to incoming callers through various delivery channels, including the telephone and internet. GENERAL DUTIES AND RESPONSIBILITIES: Models Q2 Service and Sales programs with creativity and energy such that goals are achieved, and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate. Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner. Evaluates customer needs through the use of open-ended questions and refers customers to the appropriate resource. Opens, closes, and services every type of deposit product. Completes consumer loan applications. Must have strong QNB product knowledge and actively champion QNB Service and Sales, referral and product campaigns. Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities. Assumes additional job-related duties as requested. REQUIRED TRAINING, EXPERIENCE, AND EDUCATION: Successful experience working with customers and co-workers. Must complete basic CSR training within the first 6 months of employment. Must complete CSR requirement checklist within 12 months of hire. Communication skills that model QNB's sales efforts; including the ability to identify and fulfill customers' current and future needs. Requires excellent reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent. Fulfill QNB compliance in operations and security procedures by adhering to government regulations, QNB policy, and established procedures. Must successfully complete ABA Banking Fundamentals within the first year of employment. Must fulfill re-certification requirements for CSR annually. DESIRABLE KNOWLEDGE, ABILITIES, AND SKILLS: Operate standard office and phone equipment, including an adding machine, possess keyboarding and standard computer skills (i.e. Outlook, Word, Excel). Previous or current banking experience. DEPARTMENT HOURS: 8:00 a.m. to 7:00 p.m. Monday through Friday 8:30 a.m. to 4:00 p.m. Saturday

FASTSIGNS #293201 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: * Be the initial contact with current as well as prospective customers in our FASTSIGNS Center * Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders * Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center * Work with customers in numerous ways such as email, telephone, in-person and at their place of business * Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: * 2-3 years of retail or counter sales experience preferred * High school diploma or equivalent * Outgoing, responsive, eager to learn and has the ability to build relationships * Great listening and organization skills * Ability to sit for long periods (4 hours or more) * Ability to view a computer screen for long periods (4 hours or more) * Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!