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Call center representative jobs in Bellingham, WA

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  • Call Center Agent

    Unity Care NW 3.6company rating

    Call center representative job in Bellingham, WA

    Compensation: Hourly, non-exempt The standard wage range for this role is $22.12 to $26.01 per hour It may be possible to earn more over time up to $29.86 per hour Work Schedule: Full time, 40 hours, days M-F w/ a Saturday rotation which includes a 10% shift differential Who We Are Unity Care NW is a private, non-profit, federally qualified health center (FQHC) that has been proudly and successfully serving the greater Whatcom County area since 1982. With clinics located in Bellingham & Ferndale, we offer comprehensive primary medical, behavioral health and dental care, as well as pharmacy services to a diverse and often underserved patient population of all ages. Employing over 300 caring and compassionate employees, our mission is to increase the years of healthy life in the people & communities we serve. What We Value Respect Integrity Accountability Collaboration Innovation We strive to demonstrate our Values in Action in all that we do. We value each individual on our team and aim to onboard a workforce of the very best talent, whose ambitions and values align with ours. Job Summary As a Call Center Agent you would be responsible for providing a welcoming and positive telephone experience to incoming callers and supporting the Call Center in meeting service level and quality performance objectives. What We Offer A friendly & collaborative team environment A competitive compensation package Benefits Include: Medical, dental & vision insurance 401(K) retirement plan with employer match 6 paid holidays Paid Time Off (108 hours first year, increasing thereafter) Paid Sick Leave Other paid leaves including: Bereavement, Jury Duty and Bone Marrow & Organ Transplant Life/AD&D insurance Variety of optional insurances including Supplementary Life/AD&D, Short Term and Long Term Disability, Critical Illness, Accident, Travel & Identity Theft Protection Flexible spending account Self-funded Health Savings Account on Base Medical Insurance Plan Employee Assistance Program Alternative Transportation Incentives Health Living reimbursements Medical Hardship payroll loans, Employee Referral Bonuses & Will preparation services Requirements Professional and Technical Knowledge: Possesses a basic level of written and verbal communications skills, computational and computer skills and mathematical knowledge at a level typically acquired through completion of a general studies high school program. Possesses specific knowledge of customer service, call center and patient scheduling processes and practices, typically learned on the job, or which may include a series of training sessions that would comprise a few weeks if done consecutively. Technical Skills: Keyboarding speed of 40 wpm and data entry skills. Demonstrates necessary proficiency with all electronic clinical systems, including Electronic Medical Records (EMR) and scheduling systems. Familiar with Microsoft Outlook & Word. Communications Skills: Possesses ability to effectively communicate information that is complex and/or technical to co-workers and others. Able to exercise tact and diplomacy in the resolution of mild conflicts or disagreements that occur on the job that would be considered at a level of basic “customer service”. Prepares effectively written communication (e.g., correspondence, memos, letters, emails) conveying information. Effectively communicates information during informal and formal verbal interactions. Fluency in Spanish highly desirable. Candidates who meet the requirements or who have applicable experience or similar qualifications are encouraged to apply! To Apply Visit our Careers Page at ******************* . For news on our organization & future job postings, please follow us on LinkedIn at *********************** Unity Care NW has an Employee Health Program for the safety of our patients and staff. The program requires all new employees to have up to date vaccines for Covid-19 and influenza. More information about this program is provided throughout the recruitment process.
    $22.1-26 hourly 60d+ ago
  • Customer Support Representative

    Place 3.7company rating

    Call center representative job in Bellingham, WA

    BRIVITY | Powered by PLACE PLACE is an end-to-end technology and business services platform designed to simplify the real estate lifecycle for both consumers and their real estate agents. Top producing real estate teams partner with PLACE because we take care of bookkeeping, human resources, in-house legal, design and marketing, talent acquisition, business training and coaching. Consumers choose real estate teams Powered by PLACE because our partners are positioned to deliver a better experience to their valued clients. About Brivity: Brivity Platform is the all-in-one real estate solution that automates 50-75% of daily tasks and offers real estate professionals the leverage they need to generate more business, stay top of mind, close more deals, and deliver unparalleled service to their valued clients-all in one system[place]. Brivity is the technology suite of choice for 3,000+ of the nation's top producing real estate agents and teams, including those Powered by PLACE. Customer Support Representative Our Customer Support Representatives are the front line of our customer experience, providing product expertise, solutions, and service with empathy and precision. They take full ownership of customer inquiries, ensuring timely documentation and resolution, while collaborating closely with the Escalation and Product teams to improve systems and enhance the overall customer journey. This role is ideal for someone who thrives in a fast-paced, customer-first environment, enjoys problem-solving, and is eager to grow their technical and communication skills. Reports to: Support Team Lead Responsibilities Resolve product or service issues by clarifying customer concerns, identifying root causes, determining the best solutions, and following up to ensure satisfaction. Deliver accurate, timely, and complete information through calls, chats, and support tickets using the appropriate tools and resources. Manage high volumes of customer interactions while maintaining professionalism and efficiency. Identify recurring issues and communicate trends or feedback to leadership to inform product enhancements. Recommend process or product improvements that elevate the customer experience. Meet or exceed personal and team service-level targets. Handle complaints with empathy and composure, always representing the brand with professionalism. Follow established communication standards, procedures, and guidelines. Go above and beyond to engage and delight customers. Stay informed about company updates, events, and promotions to provide accurate information to customers. Your Skills Strong verbal and written communication skills. Proven ability to learn and maintain thorough product knowledge. Demonstrated success in managing multiple priorities with attention to detail and accuracy. Strong pattern recognition and analytical thinking skills. Excellent organizational and multitasking abilities. Ability to respond to customer inquiries in a professional, timely, and empathetic manner. Willingness to learn and leverage AI tools to enhance productivity, efficiency, and customer experience. Positive, team-oriented attitude with a desire to continuously learn and improve. We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. We are committed to creating an inclusive environment for all employees. Employees and their qualified dependents are offered the following benefits: Medical Health Savings Account Dental Vision Additionally they are eligible to enroll in the following voluntary benefits: Short Term Disability Accidental and Illness Insurance Life Insurance Employees are also enrolled in Long Term Disability Insurance and eligible to enroll in the company's 401k program. Employees are offered the following: Vacation Time as Needed 10 Sick Days 9 Paid Holidays and 2 Paid Floating Holidays 3 days of Bereavement Leave Time off for Voting and Jury Duty Employee Assistance Program Employees are eligible to participate in the company's yearly Stock Purchase Program. Salary: $22-25 per hour We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. We are committed to creating an inclusive environment for all employees.
    $22-25 hourly Auto-Apply 10d ago
  • Market Float Customer Service Representative III

    Coastal Community Bank 4.1company rating

    Call center representative job in Arlington, WA

    About us: Coastal Community Bank is a little bit of banking and a little bit of tech-ing. The people at Coastal don't just help people with their banking; they help reshape how banking technology allows and serves EVERYONE. We think and work like entrepreneurs, always moving and constantly improving. We care about each other, are go-getters, work hard, and play hard. If you're someone who thrives on innovation, wants to help others succeed, knows how to think outside the box, and believes that we're all in this together -- you belong here. Job Summary: Responsible for soliciting or building relationships with new customers, servicing and expanding relationships with existing customers. Assess customer needs, suggest or promote alternative products or services, and either fill the need or refer to appropriate area. Provide timely and accurate resolution of account related issues. This role will fill staffing needs within a specified market area: Arlington, Darrington, Smokey Point and Downtown Everett Essential Duties and Responsibilities: * Provide customer service in accordance with Coastal's Core Values. * Interview and assess customer and non-customer needs and suggest appropriate products or services. This may be in the branch or a call to a local business, or from a book of business. * Conduct phone follow up and actively raise customer awareness of bank products and services. These activities may have a standard of frequency set by branch management. * Maintain an organized system for tracking and following up on customer needs and track monthly production to the branch and individual goals. * Provide customer referrals to Treasury Management, Commercial and Consumer Lending, Cash Management and Real Estate Lending. * Provide timely resolution and follow through on customer issues and concerns. * Complete account documentation according to bank guidelines. * Maintain current knowledge of banking rules and regulations and complete monthly online training. * Represent Coastal in a positive and professional manner. * Provide back-up to the tellers and/or assist with operations duties as assigned. * Actively work a book of customers to build relationships, grow the value of the book as management has goaled and keep a strong grasp on the retention of our clients. This may also include relationship reviews with a line of business. * Compliance with all regulatory requirements. * Conduct research and calling on prospects. * Can open all personal and business accounts and issue debit cards. * Can work BOB and give referrals to LOB partners. * Can actively work new accounts, research businesses to call, and set up appointments for calling. * Conducts audits, wires, business loans, and consumer/ RE loans. * Other duties assigned. Requirements Qualifications: * Outgoing, professional attitude with customers, prospects and co-workers * Proven effective verbal and written communication skills * Required to handle multiple tasks at the same time * PC experience navigating in a Windows environment and using multiple applications * Must have excellent attention to detail to ensure timely and effective communication with customer until request/issues have been resolved * Previous sales experience, preferably of financial products and relationship development for retention * Basic internet skills * Must have banking experience EDUCATION AND/OR EXPERIENCE * Associate's degree (AA) or equivalent from two year college or technical school; or * One to two years related experience and/or training; or * Equivalent combination of education and experience HOW YOU'LL THRIVE AT COASTAL * Be the Best - Communicate effectively, pay close attention to detail, and prioritize your personal development. * Be Relentless - Thrive in a goal-oriented environment exercising both patience and persistence. Advocate for our customers and team members and strive to promote the Coastal Difference. * Be Un-Bankey - Be a forward thinker with a creative mindset. Build long-lasting relationships promoting the Coastal Difference, built on a foundation of integrity, honesty, and trust. * Embrace Gray Thinking - Use sound judgment while decision-making and problem-solving. Think outside the box. * Stay Flexible - Organize and strategize effectively while always being prepared to adapt on the fly. Seek efficiencies for Coastal to work smarter, not harder. * Take Care of Each Other - Understand what it means to be a true team player and have your teammate's back. Practice self-awareness and build your emotional intelligence. BEING YOU AT COASTAL Coastal is an equal opportunity employer. We are committed to providing a workplace free from discrimination and harassment. All employment decisions are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable laws.? BENEFITS WE OFFER We're proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance. Our offerings include: * Medical Coverage: Choose from three competitive medical plans to find the coverage that best fits your needs and lifestyle. * Health Savings Account (HSA): Available with eligible medical plans, offering tax advantages and employer contributions. * Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses to help you save on out-of-pocket costs. * Dental and Vision Insurance: Plans?to keep you and your family smiling and seeing clearly. * Life Insurance: Company-paid basic life insurance with options to purchase additional coverage for yourself and your dependents. * Long-Term (LTD)/Short-Term Disability (STD): Income protection in the event of a long-term illness or injury. * Supplemental Benefits: Including Hospital Indemnity, Accident Insurance, and Critical Illness coverage to provide extra financial support when you need it most. * 401(k) Retirement Plan: A competitive retirement savings plan with company matching to help you plan for the future. * Paid Time Off: Generous vacation and sick leave policies to support your time away from work. * Holidays: Enjoy 11 paid holidays throughout the year. Check out our benefits on our careers site! PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this Job, the employee must: * have the ability to sit for extended periods of time * have the ability to stand for extended periods of time * have the ability to perform repetitive finger, hand and arm movement * have ability to use electronic office equipment such as, computer keyboard and mouse, ten key, telephone, etc * Occasionally stoop, kneel, crouch, or crawl. * Occasionally lift and/or move up to10 pounds * have the ability to view and read computer screen for extended periods of time Salary Description $24.28 - $33.99 per hour
    $24.3-34 hourly 4d ago
  • U-Box Customer Care Representative (CDL)

    U-Haul 4.4company rating

    Call center representative job in Port Townsend, WA

    Compensation Range: $24.00 to $35.00 Hourly Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company's newest U-Box Customer Care Representative (CCR; local delivery driver). As a CCR, you will be responsible for U-Box containers and ensuring that customers are provided with friendly and courteous service. Experience a rewarding job and a caring company culture with U-Haul. U-Haul Offers: Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey's SmartDollar Program U-Box Customer Care Driver Responsibilities: Operate a flatbed truck (training provided). Operate an 8000-lb propane forklift or a truck-mounted forklift (training provided). Load and unload storage containers for delivery. Transport storage containers to and from specified destinations, e.g., customers' homes and businesses - local routes only. Participate in ongoing continuous U-Haul education through U-Haul University. Minimum Requirements: Clean motor vehicle driving record High school diploma or equivalent Department of Transportation certification Commercial driver's license (CDL) Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted. U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
    $24-35 hourly Auto-Apply 8d ago
  • Customer Service Representative

    Circle K Stores, Inc. 4.3company rating

    Call center representative job in Anacortes, WA

    Shift Availability Flexible Availability Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large, Stable Employer * Fast Career Opportunities * Work With Fun, Motivated People * Task Variety * Paid Comprehensive Training * 401K With a Competitive Company Match * Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: * Selling products to customers * Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ideas to solve problems * Thinking quickly and offering suggestions Great if you have: * Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun! Physical Requirements: * Ability to stand and/or walk for up to 8 hours * Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift * Occasionally lift and/or carry up to 60 pounds from ground to waist level * Push/pull with arms up to a force of 20 pounds * Bend at the waist with some twisting up to one hour a shift * Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Hiring Range: $20.97 to $20.97 Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $21-21 hourly 1d ago
  • Customer Service Representative- Pick Your Shift

    Avis Budget Group 4.1company rating

    Call center representative job in Northwest Stanwood, WA

    $17.95/hour Monthly Commission Opportunity Shift Premium may Apply We're hiring immediately! No experience necessary! Join Avis Budget Group's team and Pick Your Shift! We're searching for passionate, energetic, and motivated individuals ready to take control of their schedule. With Pick Your Shift, you decide when you want to work. Available shifts are posted weekly, and you can easily select the ones that fit your lifestyle right from our app. This flexibility gives you the freedom to balance work and personal life, so you're always in control. We're committed to helping you reach your full potential by providing support, encouragement, and recognition in a friendly, empowering customer-centric environment - so you can maximize your earnings while enjoying the flexibility you deserve. What You'll Do: In this outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. As a Pick Your Shift employee, you'll begin with a scheduled, paid onboarding session where you'll meet the team and get introduced to Avis Budget Group. During your onboarding, you will complete role-specific online learning and in-person skill assessments, giving you the tools to be successful in your role. Once you've completed onboarding and training, you'll be ready to start selecting the shifts that work best for you. Perks You'll Get: Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) On the job training Flexible Scheduling: Set your own schedule that fits your needs while also fulfilling the needs of our business. Choose from a variety of available shifts Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're Looking For: Valid Driver's License Basic computer skills (typing, data entry) Effective verbal communication skills Willingness to work outdoors Flexibility to work all shifts Must be able to type, sit, stand, walk or move throughout the rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles Must be 18 years of age and legally authorized to work in the United States This position requires regular, on-site presence and cannot be performed remotely 6 months of retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance-driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference in the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. WashingtonDistrict of ColumbiaUnited States of America
    $18 hourly Auto-Apply 60d+ ago
  • Customer Experience Representative

    Barron Heating, AC, Electrical & Plumbing

    Call center representative job in Ferndale, WA

    At Barron Heating AC Electrical & Plumbing we are committed to Improving Lives™ . As a Customer Experience Representative, you will help us live out our Vision & Mission and meet our growth-oriented goals as the premier heating, cooling, electrical, and plumbing service provider in Northwest Washington. At Barron, our Customer Experience Representative will: Serve as the first point of contact for customers, answering inbound calls promptly and responding to voicemails, chats, and other messages in a timely manner Schedule and book HVAC, electrical, and plumbing service calls effectively and efficiently, ensuring the best experience for both customers and technicians Build relationship-focused conversations around customers' whole-home needs, promoting life-long customer relationships Use critical thinking to develop creative solutions for both customers and technicians Support team members while consistently delivering world-class customer service Demonstrate strong phone etiquette, interpersonal communication, and active listening skills Maintain a calm, professional, and courteous demeanor in all customer interactions Manage time effectively and consistently meet deadlines Keep a neat, clean and organized work area Attend all Company-wide and departmental meetings Collaborate and build strong working relationships across all departments Exhibit a “Team Barron” attitude Share Barron's Vision & Mission of Improving Lives™ An outstanding Customer Experience Representative will have the following natural strengths & talents: Exceptional customer service skills with a proactive, solutions-oriented approach Excellent interpersonal and communication skills, especially over the phone Ability to thrive in a fast-paced environment Strong organizational skills with keen attention to detail Team player who collaborates effectively with all team members and contributes to a positive team culture Compensation: Full-Time $20.00-$25.00 per hour; DOE Experience & Qualifications: A minimum of 1-2 years of customer service experience or in a similar customer-facing role (required) Pre-employment Drug Screening High School Diploma or GED Must be at least 18 years of age Legally eligible to work in the United States Barron Provides: 100% employer paid medical, dental & vision plans for employee Eligible dependents may be covered through pre-tax payroll deduction Paid holidays and vacation 401k matching program Employee discounts on services Company sponsored events and team building Barron Apparel/Uniforms A culture of collaboration, sharing of knowledge and respect for one another When applying please upload: Resume Cover Letter and include: Which of our 5 Core Values resonates with you most, and why Why you believe you are the best candidate to join the Barron Team During the Hiring Process, our Team will: (Please anticipate the process to take approximately 3-4 weeks) Review application materials and select qualified candidates Schedule an in-person interview with the Hiring Manager and a member of our People Operations & Culture team for candidates moving forward Contact 2-3 professional references provided by the candidate following a successful in-person interview Extend an offer of employment to the selected future Barron Team member
    $20-25 hourly 60d+ ago
  • Insurance Customer Service Specialist

    Allstate Jensen Agency

    Call center representative job in Bellingham, WA

    Job Description Needed: Organized individual with great self management skills for a Customer Service Specialist in our busy Bellingham Allstate agency. We are looking for a compassionate individual who loves helping people and building relationships. Service current clients with updates and changes, cross sell needed policies and educating on coverage! Need someone with great follow up and attention to detail. Great Attitude is a must! Fun , friendly atmosphere and beautiful office. Personal Lines License and Insurance experience required and Salary is DOE Benefits Annual Base Salary + Commission + Bonus Opportunities Health Insurance Mon-Fri Schedule Hands on Training Life Insurance Career Growth Opportunities Paid Time Off (PTO) Responsibilities - Knowledge of ALL Allstate products - Call current clients and cross sell needed policies - Complete service work - Uses creativity and problem solving - Asks for referrals - Networks and check in regularly with mortgage brokers, real estate agents, insurance brokers, title companies - Follow up Follow up Follow up Follow up :) Requirements WA State Personal Lines License REQUIRED - we can help you obtain Must pass background check as required by Allstate
    $31k-40k yearly est. 10d ago
  • Customer Development Representative

    Unifirst Corporation 4.6company rating

    Call center representative job in Marysville, WA

    UniFirst is seeking a motivated, self-driven individual for a Customer Development Representative position to increase sales within existing customer accounts in a dedicated market territory. As a Customer Development Representative, you will leverage warm relationships with existing customers to increase overall organic growth and profitability by selling additional products and services. Responsibilities of the Customer Development Representative: * Assist existing clients by identifying opportunities and leveraging their current partnership with UniFirst by offering additional services, products and solutions * Work with the Customer Service team to develop strategies to further develop our market share * Conduct presentation meetings with potential clients as needed * Each Customer Development Representative will be responsible for achieving 80 activities per week, including 8 Facility Needs Analysis meetings, 3 presentations and 1 sale UniFirst offers the Benefits you need to excel as a Customer Development Representative: * Competitive base salary * Incentives based on monthly sales * Uncapped monthly commissions * Protected territory * Industry-leading sales training * Vehicle Mileage and cell phone reimbursement * Cutting edge sales tools, including a data management device with CRM software * Full range of benefits including 401k and profit sharing, health and life insurance, Employee Assistance Program (EAP), disability coverage, vacation, sick time, paid holidays, tuition reimbursement, 30% employee discounts, and more A Career with UniFirst Offers: * Training: With the most in-depth training platform in the industry, our employees get top quality skills training designed to enhance their performance and assist them with their career potential and advancement. * Career Mobility: We're a growing company offering significant avenues for personal development and growth, and providing for continued career progression. Some companies like to promote from within, we love to! * Technology: UniFirst's many cutting edge sales tools and innovative programs are designed with one purpose in mind - to help you succeed. * Family Culture: Our unique family-like culture is what makes UniFirst an organization that stands out from the rest. * Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful. Qualifications Qualifications * High school diploma Required; Bachelor's or Associate's degree preferred * Proficiency with Mobile Technology, Microsoft Office Suite, and CRM * Outside business-to-business sales or route sales experience preferred * Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards Company Overview: UniFirst is an international leader in the $18 billion dollar garment services industry. We currently employ 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. As an 80-year old company focused on annual growth, there's never been a better time to join our outside sales team. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
    $38k-45k yearly est. 3d ago
  • Market Float Customer Service Representative III

    4618

    Call center representative job in Arlington, WA

    About us: Coastal Community Bank is a little bit of banking and a little bit of tech-ing. The people at Coastal don't just help people with their banking; they help reshape how banking technology allows and serves EVERYONE. We think and work like entrepreneurs, always moving and constantly improving. We care about each other, are go-getters, work hard, and play hard. If you're someone who thrives on innovation, wants to help others succeed, knows how to think outside the box, and believes that we're all in this together -- you belong here. Job Summary: Responsible for soliciting or building relationships with new customers, servicing and expanding relationships with existing customers. Assess customer needs, suggest or promote alternative products or services, and either fill the need or refer to appropriate area. Provide timely and accurate resolution of account related issues. This role will fill staffing needs within a specified market area: Arlington, Darrington, Smokey Point and Downtown Everett Essential Duties and Responsibilities: Provide customer service in accordance with Coastal's Core Values. Interview and assess customer and non-customer needs and suggest appropriate products or services. This may be in the branch or a call to a local business, or from a book of business. Conduct phone follow up and actively raise customer awareness of bank products and services. These activities may have a standard of frequency set by branch management. Maintain an organized system for tracking and following up on customer needs and track monthly production to the branch and individual goals. Provide customer referrals to Treasury Management, Commercial and Consumer Lending, Cash Management and Real Estate Lending. Provide timely resolution and follow through on customer issues and concerns. Complete account documentation according to bank guidelines. Maintain current knowledge of banking rules and regulations and complete monthly online training. Represent Coastal in a positive and professional manner. Provide back-up to the tellers and/or assist with operations duties as assigned. Actively work a book of customers to build relationships, grow the value of the book as management has goaled and keep a strong grasp on the retention of our clients. This may also include relationship reviews with a line of business. Compliance with all regulatory requirements. Conduct research and calling on prospects. Can open all personal and business accounts and issue debit cards. Can work BOB and give referrals to LOB partners. Can actively work new accounts, research businesses to call, and set up appointments for calling. Conducts audits, wires, business loans, and consumer/ RE loans. Other duties assigned. Requirements Qualifications: Outgoing, professional attitude with customers, prospects and co-workers Proven effective verbal and written communication skills Required to handle multiple tasks at the same time PC experience navigating in a Windows environment and using multiple applications Must have excellent attention to detail to ensure timely and effective communication with customer until request/issues have been resolved Previous sales experience, preferably of financial products and relationship development for retention Basic internet skills Must have banking experience EDUCATION AND/OR EXPERIENCE • Associate's degree (AA) or equivalent from two year college or technical school; or • One to two years related experience and/or training; or • Equivalent combination of education and experience HOW YOU'LL THRIVE AT COASTAL Be the Best - Communicate effectively, pay close attention to detail, and prioritize your personal development. Be Relentless - Thrive in a goal-oriented environment exercising both patience and persistence. Advocate for our customers and team members and strive to promote the Coastal Difference. Be Un-Bankey - Be a forward thinker with a creative mindset. Build long-lasting relationships promoting the Coastal Difference, built on a foundation of integrity, honesty, and trust. Embrace Gray Thinking - Use sound judgment while decision-making and problem-solving. Think outside the box. Stay Flexible - Organize and strategize effectively while always being prepared to adapt on the fly. Seek efficiencies for Coastal to work smarter, not harder. Take Care of Each Other - Understand what it means to be a true team player and have your teammate's back. Practice self-awareness and build your emotional intelligence. BEING YOU AT COASTAL Coastal is an equal opportunity employer. We are committed to providing a workplace free from discrimination and harassment. All employment decisions are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable laws.? BENEFITS WE OFFER We're proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance. Our offerings include: Medical Coverage: Choose from three competitive medical plans to find the coverage that best fits your needs and lifestyle. Health Savings Account (HSA): Available with eligible medical plans, offering tax advantages and employer contributions. Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses to help you save on out-of-pocket costs. Dental and Vision Insurance: Plans?to keep you and your family smiling and seeing clearly. Life Insurance: Company-paid basic life insurance with options to purchase additional coverage for yourself and your dependents. Long-Term (LTD)/Short-Term Disability (STD): Income protection in the event of a long-term illness or injury. Supplemental Benefits: Including Hospital Indemnity, Accident Insurance, and Critical Illness coverage to provide extra financial support when you need it most. 401(k) Retirement Plan: A competitive retirement savings plan with company matching to help you plan for the future. Paid Time Off: Generous vacation and sick leave policies to support your time away from work. Holidays: Enjoy 11 paid holidays throughout the year. Check out our benefits on our careers site! PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee must: have the ability to sit for extended periods of time have the ability to stand for extended periods of time have the ability to perform repetitive finger, hand and arm movement have ability to use electronic office equipment such as, computer keyboard and mouse, ten key, telephone, etc Occasionally stoop, kneel, crouch, or crawl. Occasionally lift and/or move up to10 pounds have the ability to view and read computer screen for extended periods of time Salary Description $24.28 - $33.99 per hour
    $24.3-34 hourly 5d ago
  • Domino's Pizza Maker/CSR - Lynden, WA (7073)

    Domino's Franchise

    Call center representative job in Lynden, WA

    JPC LLC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job, develop skills and grow fast within our organization. Opportunities are limitless with Domino's! Job Description As a CSR at Domino's we take pride in our work. It takes some love to make a beautiful pizza! CSRs / Pizza Makers will work inside the kitchen taking phone orders, counter orders, and cleaning equipment and the facility. The best part is making pizza! Its not like another food job, pizza is an art and we will teach you the techniques to make every pizza a fabulous piece of art while working as a team to achieve great customer service as well as have fun doing it! Domino's is a great entry level job or second job for those looking to develop team skills, customer service, and take pride in the art of making pizza. Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, and providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment from our customer's viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check. ADDITIONAL INFORMATION - Full Time or Part time available! Or even just a day or two a week! - Employee Discounts! - Paid Training - Flexible schedules! - Perfect job for students or extra hours after another job - Tips paid out after shift! - Great pay! - CSRs make state minimum + tips - Benefits: All team members are eligible for benefits (eligibility for certain benefits dependent on approximate hours worked per week) Did you know 90% of Domino's franchisees started out as Pizza Makers or Drivers? Check out the video below and hear it from one of our own team members who climbed the ladder! Additional Information Benefits: -Paid sick leave per Washington law -Health Care benefits for full time employees (30+ hours per week after waiting periods) -Dental and Vision plans available to purchase All your information will be kept confidential according to EEO guidelines.
    $33k-42k yearly est. 12d ago
  • Customer Service Representative

    DCC Propane, LLC 4.9company rating

    Call center representative job in Arlington, WA

    Job Description The primary purpose of this position is to provide exemplary customer service to customers. Responsible for helping customers by providing product and service information in a confident, friendly, and articulate manner. Duties may also include upselling as well as other inside sales responsibilities as assigned. Will be the primary liaison between customer and service team. To provide service support and coordinate activities in the area of service to ensure safe, timely and efficient response of customers' service needs. Where water solutions are offered, advanced knowledge will be required. There may be some light office administration responsibilities and assisting with special projects as assigned. Duties and Responsibilities: Provide exceptional customer service through phone and personal contact. Resolve or escalate customer inquiries and/or complaints as needed. Process counter transactions Document and update customer records based upon the interactions. Process payments and maintain customer accounts. Assist with light collections or handle billing inquiries as assigned. Strong data entry skills and attention to detail needed. Must be able to work well in a fast-paced environment. Provide resolution to gas and /or water service needs of customers. Determine that service requests are within the scope of work performed by Company. Maintain and manage parts inventory. Ensure all paperwork is complete and accurately submitted in a timely manner. Take responsibility regarding all aspects of daily tasks and actions. Maintain professionalism, integrity, security, image and confidentiality of information and records as required by the position. Attend all safety meetings, training and/or in-services. Regular attendance at the worksite is required. Qualifications: Knowledge, Skills and Abilities Ability to provide excellent customer service and build rapport with customers. Exercise solid organizational and communication skills. Good phone skills and computer literacy (MS Office). Ability to work independently and effectively manage time. Must be dependable with a stable work history. Ability to follow verbal and written directions. Ability to maintain stability under pressure and be flexible and willing to modify plans and behavior when necessary. Effectively collaborate with leadership and employees to establish goals and standards. Demonstrate a strong commitment to customer service and safety. Ability to be a positive representative of the Company both internally and externally. Ability to work with respect and cooperation at all times with fellow employees and customers. Experience/Education: High school diploma / GED is required. Minimum of 3 years of experience in an office environment preferred. Customer service or inside sales experience preferred. Travel: Local Travel only. Physical Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to: Sit for extended periods of time, stand, walk, bend, crouch, squat, and twist on occasion. Perform light lifting of supplies and materials from time to time. Communicate with and exchange information verbally and in writing. Move about in an office environment. Work using repetitive motion. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Work requires physical efforts associated with using the computer and phones to access information. Working Environment: The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is: Regularly in an office environment. Regularly interrupted to meet the needs and requests of fellow employees and/or customers. Regularly required to manage a number of tasks at one time. Regularly experience a busy environment that will require excellent organizational and time and stress management skills. Regularly exposed to sensory demands due to excessive computer use The noise level in the work environment is usually moderate. This position is required to be performed at the work site during regularly scheduled hours. Physical presence at the work site is required. Meet DCC Propane: DCC Propane, LLC, a division of DCC plc, has served communities for over 70 years providing propane for residential, agricultural, commercial, and industrial uses, and water conditioning services since 1962. We are continuing to grow and are currently represented by a team of over 900 dedicated and passionate professionals who live and work in 29 states operating under a number of strong regional brands. The business has succeeded in maintaining a strong family-feel with an unwavering commitment to world-class safety standards and customer service with competitive compensation and benefits. Why Work for Us? We strongly believe in taking care of our employees so that they can take care of our customers. Our people are what set DCC Propane apart and are essential to our future growth, whether it is by welcoming a new brand into the DCC family or a new employee into our team, we are driven to ensure that our team members have everything they need to be successful. One way we do that, both at work and at home, is by offering a best-in-class benefit plan to our employees. This includes Medical, Vision, and Dentals plans for you and your family, as well as supplemental insurance programs, 401(k) retirement plan with company match, and Paid Time Off plus holidays. EOE Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $34k-42k yearly est. 17d ago
  • Customer Service Representative

    Midas Birnbaum

    Call center representative job in Bellingham, WA

    Midas is looking for a customer service representative with the knowledge of automobiles and the parts needed to help customers with complaints and questions, give customers information about products and services, make reservations, take orders, and process returns. You will need to answer phones, call vendors for parts, order parts online, have the knowledge to be able to put together a estimate for the customer. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers and the knowledge of the vehicle and the parts needed to do the job . We are asking for at least 3 years experience in the automotive field. You need to be able to multi-task. Compensation: $19.00 - $23.00 per hour Join Our Team As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. *************
    $19-23 hourly Auto-Apply 60d+ ago
  • Customer Relations Representative - State Farm Agent Team Member

    Luis Sanchez-State Farm Agent

    Call center representative job in Marysville, WA

    Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency first opened its doors in 2008, and since then weve grown into a close-knit team of four dedicated professionals. Ive been part of the State Farm family since 2003, starting as a team member and working my way up, and I now bring more than 22 years of industry experience to leading this agency. Before becoming an agent, I worked in sales, which helped me develop the relationship-building and communication skills I now use every day to support both my team and our clients. We pride ourselves on creating a welcoming, collaborative, and enjoyable work environment where team members feel valued and excited to come to work each day. Our office culture is focused on teamwork, dependability, and follow-through we go the extra mile to ensure our clients receive exceptional service and feel supported in every interaction. If youre someone who thrives on building relationships, enjoys helping others, and wants to be part of a team where your contributions truly matter, this could be the perfect place for you. ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Luis Sanchez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Bilingual Spanish preferred.
    $40k-52k yearly est. 12d ago
  • Customer Service Representative

    Trucordia

    Call center representative job in Bellingham, WA

    Extraordinary opportunity. Exceptional experience. Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we've come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and opportunities for our employees, clients and stakeholders. We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we're building together, as well as the impact we're having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with. Trucordia Values We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with. We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company. We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of “what's next”? We are RESULT-ORIENTED, growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve. We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we're building together, as well as the impact we're having on our clients and communities. Job Description As a Customer Service Representative at Trucordia, you will play a vital role in providing exceptional customer service to our clients. The Customer Service Representative will be responsible for assisting with the management of and servicing of commercial insurance policies, maintaining client relationships, processing inquiries, and providing support to ensure clients' insurance needs are met efficiently. The role requires a comprehensive understanding of commercial lines insurance products, effective communication skills, and the ability to work collaboratively with producers, underwriters, and clients. Duties and Responsibilities: Provide prompt and courteous assistance to customers via phone, email, and other communication channels. Process both new business and renewals for customers. Assist in preparing and processing policies, including issuing certificates of insurance, endorsements, and other policy documents. Skillfully identify and assess customers' needs, delivering appropriate and effective solutions. Process payments and submit insurance premiums accurately and in a timely manner. Develop a comprehensive knowledge of our product offerings to assist customers accurately and efficiently. Maintain detailed and accurate records of customer interactions to continuously improve service quality. Qualifications Experience in delivering client-focused solutions based on customer needs. Proven ability to manage multiple projects at a time while paying strict attention to detail. Excellent listening, negotiation, prospecting, and presentation skills. Additional Information Please see our company Benefits: Medical, Dental, Vision Life and AD&D insurance FSA / HSA Commuter & Child Care FSA Cancer Support Benefits Pet Insurance Accident & Critical Illness Hospital Indemnity Employee Assistance Program (EAP) 11 Paid Holidays Flexible PTO 401K Compensation: $39,000-$46,800 based on insurance industry experience Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy. Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.
    $39k-46.8k yearly 60d+ ago
  • Customer Service Representative (Loan Consultant II)

    Lendmark Financial Services, Inc. 4.3company rating

    Call center representative job in Mount Vernon, WA

    At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That's one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been "Success is the only option." Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options. GENERAL SUMMARY: The role of Loan Consultant II is to provide exceptional customer experience while providing personal loan solutions. This position focuses on building a customer base through sales, loan extension and merchant referrals. Role success will be based on creation of customer experience, generation of business, compliance, attainment of monthly goals, and accuracy. MAJOR DUTIES/RESPONSIBILITIES: * Greet, assist and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained. * Process payments, distributions, and make recommendations regarding loan approvals. * Approve loans up to established lending limits and complete loan closings. * Handle account activities related to collection accounts, including phone calls and face to face communications with customers. * Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch. * Actively market all branch products and services to individuals. * Perform all other duties as assigned by management. BASIC REQUIREMENTS: * High School Diploma or GED from accredited institution * 2-4 plus years consumer finance or related experience * Cash handling; computer skills; customer service skills * Ability to work with minimum supervision * Excellent communication skills * Proficient working knowledge of Microsoft Windows, Excel and Word Applications PREFERRED/DESIRED QUALIFICATIONS: * Associates or Bachelor's Degree * Bilingual, Spanish/English COMPENSATION: * The salary range for this position is competitive based on the job duties as well as the specific Knowledge, Skills, Abilities and Experience of the selected candidate. * This position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines. WORK ENVIRONMENT: * Office Environment If you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us!
    $34k-42k yearly est. Auto-Apply 4d ago
  • Showroom Customer Service Representative

    Ferguson Enterprises 4.1company rating

    Call center representative job in Burlington, WA

    This is a commission eligible role. The estimated total compensation range is $46K - $50K annually. Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative. If you have a love of meeting people and providing phenomenal customer service coupled with an interest in contributing directly to the bottom line of a multi-billion-dollar organization, this is the position for you! Hours are Monday to Friday 7:00 a.m. to 4:00 p.m. Responsibilities: Assist customers on the showroom floor Strive to increase knowledge of entire product offering Support efforts of Outside Sales Associates Work hand-in-hand with Showroom Sales consultants by performing the administrative functions that ensure our customer's needs are being met. Support the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing. Updating customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information. Requirements: 0-3 years of prior customer service experience preferred Knowledge of plumbing fixtures, lighting, and appliances preferred Results oriented, able to meet goals, build relationships, and enjoy a team environment Excellent communication for phone/in-person sales, time management and organizational skills Ambition to succeed and self-motivated General digital literacy Ability to multi-task Passion for customer service Ability to learn quickly At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information
    $46k-50k yearly Auto-Apply 60d+ ago
  • Customer Service Representative

    Crash Champions 4.3company rating

    Call center representative job in Burlington, WA

    **Champions Do More** As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. **Responsibilities** + Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner. + Clean workspace, this is the first point of contact our customers have with our facility. + Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department. + Provide clerical and administrative support to the General Managers and Service Advisors. + Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability to answer a high volume of calls and/or emails daily. + Attentiveness and patience **Benefits** The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: + Medical Insurance + Dental Insurance + Vision Insurance + Group Life Insurance + Disability Insurance + 401k Retirement Plan with match + Referral Bonus ("Cash From Crash") + 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Submit a Referral **Posted Min Pay Rate** USD $16.66/Hr. **Posted Max Pay Rate** USD $25.00/Hr. **ID** _2025-17574_ **Category** _Customer Service_ **Position Type** _Regular Full-Time_ **Location : Postal Code** _98233_ **_Location : Address_** _258 N Hill Blvd_ **Remote** _No_ **Posted Min Pay Rate** _USD $16.66/Hr._ **Posted Max Pay Rate** _USD $25.00/Hr._ **Prioritization** _Tier 2 - Staffing Needs_
    $16.7-25 hourly 1d ago
  • Burlington CSR

    Bellair Charters/Airporter Shuttle

    Call center representative job in Burlington, WA

    Job DescriptionBellair Charters/Airporter Shuttle is a fast-paced, growing company who is seeking career minded individuals to join our team of professionals. We hire hungry, hardworking people who are positive problem solvers, compassionate customer service representatives, eager to work and team players. We provide on-the-job training and many opportunities for advancement. JOB FUNCTIONS Schedule and book reservations by telephone for Bellair Charters/ Airporter Shuttle, Grape Line, Gold Line, and CSR calls for Dungeness. Respond to customer emails Greeting customers who walk into the office Work as part of a team to grow and improve the business Give change when required, cash handling experience a plus REQUIREMENTS Strong customer service skills Attention to details Professional attitude and attire at all times Excellent written and verbal communications Ability to handle information confidentially Experience with Excel and Microsoft Word is preferred Ability to multi-task in a fast-paced environment Friendly and upbeat personality Willing to work weekends COMPENSATION: Solo $19.75 Training Wage $19.00 Raises are based on skills acquired and demonstrated rather than hours worked, or seniority so get paid more the more you apply yourself. With the potential for raises and bonuses for good work as well as the ability to move up in the company and increases one's wages. The company contributes 75% of all healthcare benefits after a 60-day probationary period for full-time employees who average 30 hours. Health Insurance Dental Insurance Sick Pay Paid Time Off Select Paid Holidays Shuttle Tickets for Friends and Family WORK ENVIRONMENT Bellair is a bustling company who frequently has multiple things going on at one time. Being able to focus on one's tasks in the midst of distractions, handle stress well, and work together as a team to problem solve and provide excellent customer service is a must. SCHEDULE and LOCATION Location - Burlington Bellair office 844 S Alder Street Shift Thursday, Friday, Saturday 11:30AM - 10:00PM with 30 minute lunch break Employee Equal Opportunity Commission Statement: Bellair Charters / Airporter Shuttle is an equal opportunity employer. Under anti-discrimination law, this policy's purpose is to effectuate these principles and mandates. Bellair Charters / Airporter Shuttle prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Powered by JazzHR UmtoY8wxEp
    $33k-42k yearly est. 8d ago
  • Customer Service Representative 2 - SCM MV

    Safran 4.1company rating

    Call center representative job in Marysville, WA

    **Job details** **General information** **Entity** Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Cabin designs, certifies, manufactures and supports innovative aircraft cabin interiors, equipment and systems, providing airlines and OEM Customers with distinctive aircraft branding, and their passengers with a safe, comfortable and enjoyable flying experience. **Reference number** 2025-168934 **Job details** **Domain** Performance and Support **Job field / Job profile** Customer services and support - Customer support & services training **Job title** Customer Service Representative 2 - SCM MV **Employment type** Permanent **Professional category** Employees / Staff **Part time / Full time** Full-time **Job description** POWERED BY TEAMWORK. Are you ready to be part of a team that drives big ideas and even bigger wins? At Safran, we believe in the power of both collaboration and individual contributions. We understand that it takes diverse perspectives, problem-solving skills, dependability, and trust to push each other forward and achieve great success. For us, working here is more than just a job; it's a passion. There's the unique opportunity to lead the way in aerospace and defense and contribute to creating a safer and more sustainable world. We trust our employees to bring bold ideas to build the future of aerospace together, contributing to our ranking by TIME as the leading Aerospace & Defense company on the 2023 World's Best Companies list (#59 on the full list). Join our team and become part of the group that's making amazing things happen on the ground and in the skies. Together, we'll proudly step back and say, "We did that". In the role of Customer Service Representative you'll play a pivotal part on our Supply Chain team. Safran Cabin Materials located in Marysville, WA is recruiting for a: Customer Service Representative 2 7:00am to 3:30pm M-F The Customer Service Representative requires a high level of internal customer engagement, plus the capability to coordinate successful integrated product offerings. Works in coordinating, supporting, improving the commercial process & positively influence customer happiness. Responsible for coordinating customer requests, processes customer orders quotes, maintains front line communication with the customers. Update changes of order dates and ensure adherence with contractual obligations. Accountable for performance KPIs used to monitor department performance. Additional responsibility includes escalation of customer issues to the Manager as needed. Job duties include but are not limited to: Receive and process intercompany purchase orders. Accurately process customer transactions such as orders, quotes, invoices or returns. Provide accurate information regarding availability, lead times, special orders, etc. Monitor scheduled shipment dates to ensure timely delivery & expedite as needed. Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaints. Identify trends in customer satisfaction or dissatisfaction. Manage time effectively, meet personal goals & work effectively with other members of the team. Communicate to the purchasing & planning departments unexpected increases or decreases in demand for products. Maintain proficiency in using personal computer, data entry terminal & other common office equipment/software. Follow company policies and procedures. Present a professional image at all times to customers and vendors. Active participation in operational improvement activities. Other task as needed & flexibility is key. Willing to work overtime as needed. **But what else? (advantages, specificities, etc.)** Safran Cabin headquarters are in Huntington Beach, California, with a global presence of over 100,000 employees at 35 sites. Site locations are in the United States, Mexico, Brazil, Canada, Germany, France, Czech Republic, the Netherlands, Tunisia and Thailand. Safran Cabin serves over 400 airlines and leasing companies globally and delivers to all airframe OEM manufacturers with a heritage spanning over 80 years in the industry. Discover Safran Cabin through our videos: Safran Cabin (safran-group.com) - Your Career: Safran is committed to providing internal mobility to our employees. We operate globally so the sky is the limit of where your Safran journey can take you. - Your Development: Safran employees have free access to Safran University courses and external tuition reimbursement for approved programs or certifications. - Your Benefits: Our suite of comprehensive benefits include health care (medical, dental and vision), life insurance, 401(k) savings plans with company match, paid time off, Safran Perks with BenefitHub - Employee Discounts & Rewards Marketplace for consumer products/services and more! **Candidate skills & requirements** At Safran Cabin, diversity & inclusion is a source of richness that adds quality of life, performance, and innovation. We welcome diverse contributions and provide equal employment opportunity to all individuals regardless of race, color, religion, sex/gender, sexual orientation, gender identity/gender expression, marital status, pregnancy, age, national origin, ancestry, disability/medical condition, military or veteran status, citizenship status, genetic characteristics or information, or any other characteristic protected by applicable federal, state, and local laws. We seek service-oriented team players with strong interpersonal skills and a positive attitude, adaptable to our innovative and evolving environment. Across all team members, we are looking for the following attributes: - Team oriented - Process focused - Open & honest communication - Quality minded - Ability to persevere and honor commitments - Recognizes success - Executes with urgency - Creates solutions - Customer focused in everything we do Job Requirements: High school diploma required; Bachelor's degree preferred 4-5 years of data entry and customer service experience Intermediate skills in Microsoft Excel, PowerPoint, and Word. Knowledge and understanding of basic ERP/MRP functions and applications is preferred. High attention to detail with a demonstrated ability to meet deadlines. Excellent problem solving and organizational skills. Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment. Exceptional verbal and written communication skills. Ability to manage multiple priorities and work cross-functionally. Strong prioritizing and multi-tasking skills to work within tight deadlines This description has been designed to indicate the general nature and level of work performed by an employee within this position. The actual duties, responsibilities and qualifications may vary based on assignment or group. Safran Cabin Materials requires a criminal background check and drug screen to be completed and passed for all positions. **Annual salary** USD 34,660-54,030 **Job location** **Job location** North America, United States, Washington **City (-ies)** 12806 State Avenue WA 98271 Marysville **Applicant criteria** **Minimum education level achieved** High School Diploma/GED Equivalent **Minimum experience level required** First experience **Additional Languages preferred** English (Fluent) **ITAR Controlled Position: Select "Yes" if role requires U.S. citizenship/permanent residency** Yes
    $35k-42k yearly est. 8d ago

Learn more about call center representative jobs

How much does a call center representative earn in Bellingham, WA?

The average call center representative in Bellingham, WA earns between $31,000 and $51,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.

Average call center representative salary in Bellingham, WA

$40,000
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