Call center representative jobs in Bowling Green, KY - 76 jobs
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Customer Service Representative
Call Center Agent
Call Center Inbound Sales Agent
Freedomroads
Call center representative job in Bowling Green, KY
Member Service Inbound Agent
The outdoors is a big place and just as it offers endless adventures, so does our company.
Camping World is the premier one-stop-shop for everything RV. Along with RV parts and accessories, we also offer a full selection of new and used RVs for sale; service centers with over 2,500 bays and over 2,000 technicians on staff; over 135 collision centers; RV Spa detail and refurbishment centers; technical advice from knowledgeable experts and hard-to-find parts.
As the RV industry leader, Camping World is always looking for new and better ways to enhance your RV and outdoor experience. Camping World is a big place, just like the great outdoors. We make it our mission to equip you for it. We've got an awesome team already, but there's always room for more!
Inbound Member Services Agent
America's champion for fun, freedom, adventure, and making RVing easier. We have an excellent opportunity available for high-energy and motivated sales professionals at our Bowling Green, KYCallCenter. The ideal candidate will handle inbound calls relating to Good Sam membership service and sales.
Job Duties:
Provide excellent customer service and sell a variety of Good Sam memberships; Heavy emphasis on callcenter sales and up-selling.
Receive and respond to membership inquiries by listening attentively and responding with first class customer service.
Process and receive customer calls and solicit additional sales of various memberships and services.
Provide knowledge to customers by explaining the type of service or membership offered.
Convert customer inquiries to sales through established sales techniques with an emphasis on sales conversion rates.
Validate and update membership accounts with required call and order information.
Perform other duties as assigned.
Minimum Qualifications:
High school diploma or equivalent
At least one year in a professional callcenter setting and sales experience preferred.
Strong interpersonal, verbal/written communication and listening abilities required.
Must have effective organizational skills.
Basic computer knowledge and ability to learn in-house computer programs essential.
Pay Range:
$14.00-$16.53 Hourly
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$14-16.5 hourly Auto-Apply 13d ago
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Call Center/Customer Service Rep
Collabera 4.5
Call center representative job in Bowling Green, KY
Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia), and Europe (Ireland, Netherlands, Poland, United Kingdom). We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 50 offices across the globe with a presence in ten countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Job Description
Day2Day: handling inbound customer service calls
Qualifications
Requirements:
3 months of customer service experience
Strong communication over the phone
Ability to work on multiple monitors
Able to show up to work on time
Plusses:
CallCenter experience
Bilingual (Spanish)
Additional Information
To know more or discuss regarding this opportunity, please contact:
Nishita Honest
************
*******************************
$26k-33k yearly est. Easy Apply 60d+ ago
Call Center Representative
Insight Global
Call center representative job in Goodlettsville, TN
One of our top Retail clients in Goodlettsville, TN is looking to bring on some CallCenterRepresentatives to help support their Human Resources Shared Services team. This candidate will be responsible for answering calls, handling a variety of transactions related to HR policies including areas such as benefits, leave administration, employment center questions, etc. In this role, you will need to evaluate and analyze the employee request/concern, interpret the situation, determine the appropriate resolution, escalate as necessary, and communicate the resolution and/or escalation to the customer. Finally, they will then prepare appropriate documentation and process the necessary paperwork.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- 2-3 years of experience in a callcenter setting (high volume)
- Highschool Diploma
- Soft Skills: communication, multitasking, and strong phone presence - Human Capital Metrics (Oracle, workday, Lawson)
- Payroll or HRIS system experience
$23k-31k yearly est. 60d+ ago
Spanish Bilingual Limited Service Customer Service Representative
Maximus 4.3
Call center representative job in Bowling Green, KY
Description & Requirements Maximus is seeking Spanish Bilingual Limited Service Customer Service Representative for Virginia Medicaid, SNAP, and TANF Eligibility Assistance. We are seeking dedicated and empathetic Spanish Bilingual Limited Service Customer Service Representative to assist Virginia residents in navigating the Medicaid, SNAP (Supplemental Nutrition Assistance Program), and TANF (Temporary Assistance for Needy Families) application processes. In this fully remote role, you will be the first point of contact, helping individuals understand and determine their eligibility for these vital social services. If you are passionate about helping others, have strong computer skills and are ready to make a meaningful impact, we encourage you to apply!
This is a remote role. The start date for this position is February 18, 2026.
Why Maximus?
•Starting pay: $18.00/hour
Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Bonuses based on performance included!
•Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
•Professional Development Opportunities: Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
-High volume CallCenter experience highly preferred.
-Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs preferred.
-Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to CallCenter Software programs, Microsoft office and other CRM tools highly preferred.
-Ability to work independently in a remote environment required.
-Strong communication skills, both verbal and written required.
-High level of empathy, especially when interacting with individuals in vulnerable situations preferred.
-Strong computer skills, including the ability to navigate and work in multiple systems efficiently highly preferred.
- Must be willing and able to start work on February 18th, 2026.
- Must be willing and able to accept a limited-service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
- Residency in Eastern (EST) or Central (CST) time zones preferred.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to *******************
-Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
18.46
Maximum Salary
$
18.46
$18 hourly Easy Apply 3d ago
Call Center Customer Service Rep II
Partnered Staffing
Call center representative job in Bowling Green, KY
Kelly Services in partnership with Nissan is currently seeking high skilled individuals to fill Production Technician openings at the Nissan manufacturing plant located in Canton, MS. Job Description Job Responsibilities Include: Provide high quality customer service to customers via telephone.
Resolve customer inquiries, billing disputes and correct payment errors.
Provide customers with account information and manage account maintenance.
Assist customers with accepting phone payments on accounts.
Research customer problems, and assessing customer needs as needed.
Manage in-office filing systems.
Will receive 4 weeks of training. Calls will be monitored and you will be coached based on those monitors.
Job Requirements
High School Diploma or equivalent
Ability to quickly gain knowledge of all assigned products.
Ability to solve problems rapidly.
Good keyboard and PC skills using word processing and spreadsheet software.
CallCenter experience preferred.
Professional telephone demeanor.
Good verbal and written communication skills
Ability to work accurately under time constraints
Additional Information
All your information is kept confidential as per EEO standards.
Why is this a great opportunity? The answer is simple…working at our client is more than a job; it's a career. The opportunities are diverse whether you are right at the start of your career or whether you are looking for new challenges this is the job for you, so be quick and apply now!
$25k-33k yearly est. 1d ago
Customer Service Representative - Bowling Green, KY
Kedia Corporation
Call center representative job in Bowling Green, KY
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$25k-33k yearly est. 1d ago
Customer Service Representative #1925
Fivestar Careers
Call center representative job in Bowling Green, KY
General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.
Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
Maintain PAR levels in the Deli (Cold and Hot).
Promote FiveStar specials by informing customers and suggestive selling on each transaction.
Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
Clean floors, restrooms, parking lots, and all other areas around the store.
Practice safe working habits that align with company safety rules.
Comply with all local, state, and federal laws.
Follow all company policies as outlined in the FiveStar employee handbook.
Minimum Qualifications:
At least 18 years old.
Ability to multi-task to meet customer's needs.
Professional appearance and a positive attitude.
Team player, honest, hardworking, and excellent attendance.
Basic Computer Skills.
Physical Requirements:
Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
Ability to work in varying seasonal weather conditions.
FiveStar is an Equal Opportunity Employer.
$25k-33k yearly est. 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Andrew Felder-State Farm Agent
Call center representative job in Goodlettsville, TN
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$26k-34k yearly est. 26d ago
Customer Service Representative
QCHI/Lendnation Open Career
Call center representative job in Goodlettsville, TN
LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!
will work at Store 4608 located at 601 S Main St, Ste. B, Goodlettsville, TN 37072
The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
As a Customer Service Representative you will:
Complete cash transactions for our customers
Initiate customer loans
Contact customers about past due payments
Work rotating shifts and some Saturdays. You will have Sundays off!
As a Customer Service Representative you will need to bring:
Excellent customer service skills
Cash Handling experience
Ability to operate computers and standard office equipment preferred.
Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance.
Ability to work with minimal supervision.
Reliable attendance is an essential requirement of the position.
Must be at least 19 years of age.
Must have proof of eligibility to legally work in the United States
We offer our Customer Service Representatives:
Monthly bonus program
Steady hours, Paid Time Off, Paid Holidays
BENEFITS:
401(k)
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
*Benefits available to full time employees. Each benefit available at varying lengths of employment.
ABOUT THE COMPANY
QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.
The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.
Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.
This is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
QCHI / LendNation is an Equal Opportunity Employer
Customer Service Representative
$26k-34k yearly est. 10d ago
Customer Service Representative - State Farm Agent Team Member
Abe Barwegen-State Farm Agent
Call center representative job in Hendersonville, TN
Job DescriptionBenefits:
License Reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Abe Barwegen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$26k-34k yearly est. 22d ago
Customer Service Representative - State Farm Agent Team Member
Lauren Tullos-State Farm Agent
Call center representative job in Hendersonville, TN
Job DescriptionBenefits:
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Lauren Tullos - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$26k-34k yearly est. 27d ago
Customer Service Representative
Aespatech
Call center representative job in Park City, KY
AespaTech recruitment professionals take a consultative approach to understand your staffing requirements and source top quality candidates to our clients for a short term project, contract to hire or a permanent placement. We have provided quality consultants to fill many different information technology needs.
AespaTech offers a variety of IT consulting services to support you in getting the job done as we have a proven system in place to screen, interview, evaluate and recruit qualified candidates for your IT projects by carefully matching consultants and client requirements, we create a partnership between our clients and our consultants.
Job Description
Customer Service Representative
Site: Louisville, KY
Bachelor's degree is MUST
Duration: 06 MOnths
Summary:
The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client's issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.
Job Responsibilities:
· Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
· Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
· Refer unresolved customer grievances to designated departments for further investigation.
· Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
· Obtain and examine all relevant information to assess validity of complaints and to determine possible causes.
· Solicit sale of new or additional services or products.
Skills:
· Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.
· Ability to work independently and manage one's time.
· Ability to accurately document and record customer/client information.
· Previous experience with computer applications, such as Microsoft Word and PowerPoint.
Qualifications
Bachelor's Degree
5-7 years customer service related experience required.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$25k-33k yearly est. 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Matthew Thomson-State Farm Agent
Call center representative job in Gallatin, TN
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$26k-34k yearly est. 27d ago
Customer Service Representative - State Farm Agent Team Member
Marilee Thomson-State Farm Agent
Call center representative job in Gallatin, TN
Job DescriptionBenefits:
Opportunity for advancement
Flexible schedule
ROLE DESCRIPTION: As a Customer Service Rep with Marilee Thomson State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Ability to Multi-task
Property & Casualty license will be required
$26k-34k yearly est. 9d ago
Customer Service Representative - State Farm Agent Team Member
Steve Crisp-State Farm Agent
Call center representative job in Greenville, KY
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers.
Provide exceptional customer service in person, on the phone, through email and other communication channels.
Help customers update and make policy changes as needed.
Assist with customer retention strategies.
Assist sales team with scheduling appointments.
Help customers file claims and follow-up as needed.
As an Agent Team Member, you will receive...
401k
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
License reimbursement
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$25k-33k yearly est. 28d ago
Customer Service Rep(01381) - 30 shelton lane
Domino's Franchise
Call center representative job in Russellville, KY
Taking orders over phone and in person
Dealing with customer concerns
Greeting customers within 10 seconds
Up selling
Cash handling
Keeping the customer area clean
Assisting Pizza Makers with toppings and dough. flexible hours
great attitude
high energy
maintain all image standards set by DPI
$25k-33k yearly est. 2d ago
Call Center Customer Service Rep II
Partnered Staffing
Call center representative job in Bowling Green, KY
Kelly Services in partnership with Nissan is currently seeking
high skilled
individuals to fill Production Technician openings at the Nissan manufacturing plant located in Canton, MS.
Job Description
Job Responsibilities Include:
Provide high quality customer service to customers via telephone.
Resolve customer inquiries, billing disputes and correct payment errors.
Provide customers with account information and manage account maintenance.
Assist customers with accepting phone payments on accounts.
Research customer problems, and assessing customer needs as needed.
Manage in-office filing systems.
Will receive 4 weeks of training. Calls will be monitored and you will be coached based on those monitors.
Job Requirements
High School Diploma or equivalent
Ability to quickly gain knowledge of all assigned products.
Ability to solve problems rapidly.
Good keyboard and PC skills using word processing and spreadsheet software.
CallCenter experience preferred.
Professional telephone demeanor.
Good verbal and written communication skills
Ability to work accurately under time constraints
Additional Information
All your information is kept confidential as per EEO standards.
Why is this a great opportunity? The answer is simple…working at our client is more than a job; it's a career. The opportunities are diverse whether you are right at the start of your career or whether you are looking for new challenges this is the job for you, so be quick and apply now!
$25k-33k yearly est. 60d+ ago
Trilingual Mandarin/Cantonese Customer Service Representative (Remote - New York, NY)
Maximus 4.3
Call center representative job in Bowling Green, KY
Description & Requirements Maximus is currently hiring for Trilingual Mandarin/Cantonese Customer Service Representatives to join our New York State of Health (NYSOH) team. This is a remote opportunity requiring residency within 100 miles of New York, NY.
Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Job Description
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans. Transfer/refer consumers to appropriate entities according to the established guidelines.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
- Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate.
- Meet Quality Assurance (QA) and other key performance metrics.
- Responsible for adhering to established safety standards.
- Must be able to remain in a stationary position for an extended period of time.
- Occasionally lift, carry, or otherwise move items weighing up to 25 pounds.
- Work is constantly performed in an office environment.
- Perform other duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience.
- This position requires proficiency in English and both Mandarin and Cantonese languages.
- Must be able to speak, read and translate in Mandarin, Cantonese and English fluently.
- Residency within 100 miles of New York, NY is required.
- Strong data entry and telephone skills.
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced work environment.
- Ability to successfully execute many complex tasks simultaneously.
- Ability to work as a team member, as well as independently.
- Previous experience with computers, phone systems, and headsets preferred.
- Previous experience in customer service preferred.
Home Office Requirements:
- Internet speed of 20mbps or higher required (you can test this by going to *******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
#NYSOHPriority #NYSOHcsr #CSRLinkedInNYSOH #LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
22.50
Maximum Salary
$
22.50
$26k-33k yearly est. Easy Apply 2d ago
Customer Service Representative #8000
Fivestar Careers
Call center representative job in Portland, TN
General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.
Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
Maintain PAR levels in the Deli (Cold and Hot).
Promote FiveStar specials by informing customers and suggestive selling on each transaction.
Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
Clean floors, restrooms, parking lots, and all other areas around the store.
Practice safe working habits that align with company safety rules.
Comply with all local, state, and federal laws.
Follow all company policies as outlined in the FiveStar employee handbook.
Minimum Qualifications:
At least 18 years old.
Ability to multi-task to meet customer's needs.
Professional appearance and a positive attitude.
Team player, honest, hardworking, and excellent attendance.
Basic Computer Skills.
Physical Requirements:
Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
Ability to work in varying seasonal weather conditions.
FiveStar is an Equal Opportunity Employer.
#INDCSR4
$26k-34k yearly est. 60d+ ago
Customer Service Representative
QCHI/Lendnation Open Career
Call center representative job in Hendersonville, TN
LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!
will work at our Store 4609 located at 314 W. Main St. Hendersonville, TN 37075.
The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
As a Customer Service Representative you will:
Complete cash transactions for our customers
Initiate customer loans
Contact customers about past due payments
Work rotating shifts and some Saturdays. You will have Sundays off!
As a Customer Service Representative you will need to bring:
Excellent customer service skills
Cash Handling experience
Ability to operate computers and standard office equipment preferred
Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
Ability to work with minimal supervision
Reliable attendance is an essential requirement of the position
Must be at least 18 years of age
Must have proof of eligibility to legally work in the United States
We offer our Customer Service Representatives:
Monthly bonus program
Steady hours, Paid Time Off, Paid Holidays
BENEFITS:
401(k)
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
*Benefits available to full time employees. Each benefit available at varying lengths of employment.
ABOUT THE COMPANY
QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.
The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.
Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.
This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
QCHI / LendNation is an Equal Opportunity Employer
Customer Service Representative
How much does a call center representative earn in Bowling Green, KY?
The average call center representative in Bowling Green, KY earns between $21,000 and $36,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.
Average call center representative salary in Bowling Green, KY