Customer Service Representative
Call center representative job in Cooper City, FL
Licensed Insurance CSR/Agent (Homeowners-Focused)
Full-Time | In-Office | Cooper City, Broward County, FL
Do you love helping people, staying organized, and making insurance feel human? We're looking for a friendly, licensed pro to join our in-office crew and take amazing care of our clients-mostly personal lines, especially homeowners. If you're more service than sales and like a little office fun with your files, let's talk.
What You'll Tackle:
- Fix policy hiccups, answer client questions, and work those remarkets like a champ
- Client emails and phone calls
- Be part of a team that actually enjoys showing up
What You Bring:
- Active 2-20, 20-44, or 4-40 ready to upgrade within a few months
- 1+ year of insurance service
- You're detailed, dependable, and drama-free
What You'll Get:
- $27/hour starting pay (negotiable)
- Monthly retention bonuses for great client service
- Additional in-office bonus for licensed full-time staff
- $110/week for health + $10/week cell phone reimbursement
- $10/week toward AFLAC of your choice
- 401(k) available
- 11 paid holidays, growing PTO, and actual lunch breaks
- Weekly office snacks, lunches & bingo with cash prizes
- Occasional work-from-home flexibility (like when life happens)
Ready to join a team that gets stuff done, treats people right, and laughs along the way? Send your resume to ************************, or text ************. Let's make insurance more awesome together!
Bilingual Customer Service Representative
Call center representative job in Fort Lauderdale, FL
Bilingual Customer Service Representative
$20-21 Hourly Based On Experience
Looking to HIRE RIGHT AWAY!!
Shifts:
Monday-Friday: 9am-6pm
Saturday: 11am-6pm
Must Haves:
Self-sufficient - Will be opening and closing by themselves
Basic computer skills to enter shipping/tracking information
Customer Service experience
Organized, reliable, & meet deadlines
Strong written and verbal communication skills
Ability to lift packages of 30-50lbs when needed
Bilingual in English and Spanish
Day to Day:
This is a huge opportunity to get your foot in the door with a large fortune 500 company. The associate will have the potential opportunity to eventually grow with the operations, finance, or marketing divisions of the company if desired. The Associate will be opening and closing the store each day. They will be helping take packages from customers and ensure the packages are logged correctly to end up in the right location. They will be servicing anywhere from 1-2 clients per hour and helping to create new shipment logs/labels. They will be able to reach out to other team members for any questions that need to be escalate
Call Center Customer Service Representative
Call center representative job in Boca Raton, FL
💼 Now Hiring: Bilingual Inside Sales Appointment Representativas- Boca Raton based
|Base + Unlimited Commission (Top Earners 50K- $100K+)
Turn conversations into life-changing consultations! As a Prospect Engagement & Appointment Conversion Specialist, you'll connect with new leads, build trust, and schedule in-person consultations with our Certified Hair Loss Specialists-helping people take the first step toward confidence.
What You'll Do:
Engage warm leads via phone, chat, text & email
Schedule and confirm in-person consultations
Re-engage abandoned or paused prospects
Deliver a luxury, white-glove experience every time
Track all activity in Salesforce
What You Bring:
Bilingual (English/Spanish) preferred
3+ years in consultative sales, luxury service, or call center
Strong communication, confidence & empathy
Salesforce or CRM experience a plus
Ability to work evenings/weekends (11am-8pm shift) with Sundays off
Must be able to report to Boca Office - no remote work
What You'll Get:
✅ Paid training from Day 1
✅ Leads provided - no cold calling
✅ Paid vacation, holidays & personal days
✅ Medical, dental, life insurance & 401(k) with match after a year
✅ Tuition reimbursement after 1 year
✅ Unlimited earning potential
Ready to make great money while changing lives? Apply now and grow your career with HairClub!
Customer Service Representative
Call center representative job in Deerfield Beach, FL
We are seeking a
Customer Service Representative
will be
fully on-site
at our Deerfield Beach, FL Corporate Headquarters.
Responsible for the timely and accurate processing of customer orders and for providing effective verbal and written communications with internal and external customers to support product selection, demand, and order fulfillment activities. Position reports to the National Customer Service Manager and provides very close liaison with the following departments: Sales, R&D, Production/Shipping & Receiving, Transportation, and Purchasing
What You Get To Do:
Enter and manage customer orders, sample requests, demo requests, credit, and debit memos in AS-400.
Act as the first point of contact for our customers and sales staff, including but not limited to: basic troubleshooting response and follow-up, providing technical data sheets/documentation, etc.
Provide the input and assistance required to accurately and timely process, update the Customer Claims Tracker and Claims/RMA forms as needed, investigate, and resolve customer satisfaction issues.
Provides support for avoiding and eliminating aging and aged Finished Goods Inventory.
Assure that all internal/external inquiries are directed to the appropriate personnel for timely action. This includes inquiries from customers, sales representatives, management, etc.
Manage customer accounts professionally and efficiently.
Promote a proactive approach with customers to help reduce inventory levels, accounts receivable, and customer complaints.
Partner with the National Customer Service Manager to continuously improve the effectiveness of the Customer Service Department.
Promote the quality system through adhering to the elements of and being familiar with the philosophy, quality statement, quality manual, and procedures.
Manage sales solicitation of customer base, including existing accounts, dormant accounts, and potential new customers.
Determine customer satisfaction through the observation of daily communication and customer claims.
Supply quotes to Field Sales and to our customer base upon request.
Performs other duties as required
What You Bring To The Team:
High School Diploma or GED required.
Proficiency with Microsoft Office 365 Suite, including Outlook, Word, Excel, PowerPoint, and Teams.
Minimum of two years of industry experience or any equivalent combination of related training and experience.
Minimum of two (2) years' experience as a Customer Service Representative.
AS-400 or other CRM enterprise-wide system experience strongly preferred.
Bachelor's degree from a four-year college or university or the equivalent preferred.
Inside sales experience preferred
Take a look at why so many of our team members continue their careers with Mapei-Polyglass! Life at Polyglass
Call Center Representative/Appointment Scheduler
Call center representative job in Boynton Beach, FL
Deck and Drive is looking for a motivated and energetic Call Center Representative to join our Marketing team in our Boynton Beach office. In this role, you'll be the first point of contact for prospective customers-driving appointments and supporting our sales pipeline through professional and goal-oriented outreach.
Hourly Rate with supplemental bonus structure
Responsibilities:
Make 150+ outbound calls daily or maintain 30 calls per hour
Follow a provided script with clarity and confidence
Schedule appointments with homeowners for our sales team
Convert older leads into new sales opportunities
Accurately enter and update customer information in our CRM (I360)
Track performance metrics and meet weekly goals
Requirements:
1-2 years proven experience in supporting client success
Excellent written and verbal communication skills
Ability to address complaints and issues with effective solutions and a positive attitude
Passion for delighting customers with above and beyond service
Excellent time-management and prioritization skills
Familiarity with CRM system i360 and Ring Central
Deck and Drive's benefits include health, vision and dental care, paid time off, retirement savings and professional development.
Employees can also take advantage of flexible work schedule, employee discounts, flexible work schedule.
Auto-ApplyCall Center Representative-Resource Center Specialist
Call center representative job in Lake Worth, FL
Job Description
We are excited to announce our upcoming training class for Resource Center Specialist/Call Center Representative starting on Monday, January 12, 2026. We offer a comprehensive training program designed to provide you with the essential skills and knowledge needed to thrive in your role within our organization.
As a Resource Center Specialist/Call Center Representative, you'll provide information, assessments, and referrals to inbound callers. You'll also evaluate suicide risk, offer emotional support, and create safety plans with clients. Your responsibilities will include delivering referrals, counseling, and crisis intervention via phone, text, and social media.
Salary:
Starting pay $18 per hour, with opportunities for shift differentials. Higher rates are available for candidates with additional language skills and educational qualifications.
Hours:
This is a 24/7 operation; therefore, flexible scheduling is required. Initial training will take place from 8:30 a.m. to 5:00 p.m., Monday through Friday, for two weeks, with the possibility of extending up to four weeks. Training includes a nesting period, during which you will work alongside experienced team members who will provide real-time support and coaching as you transition into handling calls independently. After training and nesting are completed, you will move to your assigned shift based on operational needs.
We are currently hiring for our 7:00 am - 3:30 pm shift and our 3:00 pm - 11:30 pm shift. Shifts include one weekend day and will be assigned based on availability and coverage needs. Schedules may be Tuesday through Saturday or Sunday through Thursday.
Location:
Although our primary location is in Lantana, FL, we will soon be undergoing construction of a new building. During this period, this position will be based on-site at a temporary alternate location in Delray Beach for approximately one year. Once construction is completed, we will move back to our Lantana location.
Benefits:
Health, Dental, Vision, Life Insurance, Employee Assistance Program, Paid Time Off, 403(b).
About Us:
211 Palm Beach Treasure Coast is a private nonprofit 501(c)3 agency that was started in 1971 and quickly expanded into crisis counseling and suicide prevention. Our agency fosters a compassionate team dedicated to serving Palm Beach County and the Treasure Coast, encompassing five counties. With additional partners contributing funding, we've established a high-quality, centralized access point for essential health, human services information, and crisis support. Recognized nationally by the FCC for information and referral purposes, 2-1-1 has become the designated telephone number for our agency's helpline. Our mission is to save lives through crisis intervention and by connecting people to essential health, mental health, and wellness services 24 hours a day, every day.
Core Qualifications:
High School Diploma or equivalent required. Associate's degree preferred.
Two years of customer service, social work, or human services experience required.
Ability to establish rapport and effectively communicate.
Demonstrated empathy, compassion, and confidentiality.
Proficiency in computer systems.
Bi-lingual (Spanish, Creole) is a plus.
Join our team and make a meaningful impact on the lives of individuals in crisis. Apply now to become a Resource Center Specialist and help us fulfill our mission of saving lives and promoting wellness in our community.
Local and national background clearance required.
Job Posted by ApplicantPro
Call Center Representative
Call center representative job in Manalapan, FL
Join our seasoned, passionate team of spa professionals in our high-energy spa wonderland! Eau Spa, one of the most exclusive Forbes Five Star properties in the world, hires and develops only the most sophisticated team, committed to providing a delightfully indulgent guest experience. Would you like to work alongside them?
Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Call Center Representative. The Call Center Representative is responsible for booking appointment for services at the facility and answering questions about the services offered. Responsibilities: Ensures the “Arch Amenities Group Experience” for guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values, Standards and Expectations, and Arch Amenities Group Brand Standards. Adheres to policies of Arch Amenities Group. Handles business transactions in connection with booking appointments for spa, salon, and fitness services. Make recommendations according to customer's needs. Handles customer questions with the highest degree of courtesy and professionalism to resolve any customer issues with one call resolution. Makes financial decisions to protect/collect revenues and adjusts customer accounts. Maintains sales goals and objectives, including upgrades and additional services. Handles other phone calls to the facility, including routing calls to other staff members. Utilizes operational systems to book services; i.e. SpaBiz and other software. Continually maintains working knowledge of all company products, services, and promotions. Assists in training new employees when applicable. Reports any incidents or accidents to a member of the management team. Other duties as assigned. Qualifications: Previous call center experience preferred. Previous customer service experience in a 5 star hotel property preferred. Outstanding customer service skills. This position required the ability to go “above and beyond” for a guest. Ability to be able to creatively problem solve while staying within company guidelines. Ability to multi-task in a fast pace environment. Proficient in MS Office applications, including Excel, Word, and Outlook. Excellent verbal and written communications skills. Detail-oriented. Good listening skills. Strong sense of responsibility and accountability. Professional and courteous at all times. Availability: Operating hours of the facility, to include nights, weekends and holidays. Sedentary Work: Exerting up to 10 pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. The employee may occasionally lift and/or move up to 25 pounds. This position required the ability to reach, stand, walk, push, and pull. This position will require the following physical requirements: repetitive motions, seeing, hearing and talking. The employee will be required to operate the following tools: computer, calculator, fax machine and copier. Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
Call Center Representative
Call center representative job in Manalapan, FL
Join our seasoned, passionate team of spa professionals in our high-energy spa wonderland! Eau Spa, one of the most exclusive Forbes Five Star properties in the world, hires and develops only the most sophisticated team, committed to providing a delightfully indulgent guest experience. Would you like to work alongside them?
Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Call Center Representative. The Call Center Representative is responsible for booking appointment for services at the facility and answering questions about the services offered. Responsibilities: Ensures the “Arch Amenities Group Experience” for guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values, Standards and Expectations, and Arch Amenities Group Brand Standards. Adheres to policies of Arch Amenities Group. Handles business transactions in connection with booking appointments for spa, salon, and fitness services. Make recommendations according to customer's needs. Handles customer questions with the highest degree of courtesy and professionalism to resolve any customer issues with one call resolution. Makes financial decisions to protect/collect revenues and adjusts customer accounts. Maintains sales goals and objectives, including upgrades and additional services. Handles other phone calls to the facility, including routing calls to other staff members. Utilizes operational systems to book services; i.e. SpaBiz and other software. Continually maintains working knowledge of all company products, services, and promotions. Assists in training new employees when applicable. Reports any incidents or accidents to a member of the management team. Other duties as assigned. Qualifications: Previous call center experience preferred. Previous customer service experience in a 5 star hotel property preferred. Outstanding customer service skills. This position required the ability to go “above and beyond” for a guest. Ability to be able to creatively problem solve while staying within company guidelines. Ability to multi-task in a fast pace environment. Proficient in MS Office applications, including Excel, Word, and Outlook. Excellent verbal and written communications skills. Detail-oriented. Good listening skills. Strong sense of responsibility and accountability. Professional and courteous at all times. Availability: Operating hours of the facility, to include nights, weekends and holidays. Sedentary Work: Exerting up to 10 pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. The employee may occasionally lift and/or move up to 25 pounds. This position required the ability to reach, stand, walk, push, and pull. This position will require the following physical requirements: repetitive motions, seeing, hearing and talking. The employee will be required to operate the following tools: computer, calculator, fax machine and copier. Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
Call Center Representative
Call center representative job in Manalapan, FL
Join our seasoned, passionate team of spa professionals in our high-energy spa wonderland! Eau Spa, one of the most exclusive Forbes Five Star properties in the world, hires and develops only the most sophisticated team, committed to providing a delightfully indulgent guest experience. Would you like to work alongside them?
Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Call Center Representative. The Call Center Representative is responsible for booking appointment for services at the facility and answering questions about the services offered. Responsibilities: Ensures the "Arch Amenities Group Experience" for guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values, Standards and Expectations, and Arch Amenities Group Brand Standards. Adheres to policies of Arch Amenities Group. Handles business transactions in connection with booking appointments for spa, salon, and fitness services. Make recommendations according to customer's needs. Handles customer questions with the highest degree of courtesy and professionalism to resolve any customer issues with one call resolution. Makes financial decisions to protect/collect revenues and adjusts customer accounts. Maintains sales goals and objectives, including upgrades and additional services. Handles other phone calls to the facility, including routing calls to other staff members. Utilizes operational systems to book services; i.e. SpaBiz and other software. Continually maintains working knowledge of all company products, services, and promotions. Assists in training new employees when applicable. Reports any incidents or accidents to a member of the management team. Other duties as assigned. Qualifications: Previous call center experience preferred. Previous customer service experience in a 5 star hotel property preferred. Outstanding customer service skills. This position required the ability to go "above and beyond" for a guest. Ability to be able to creatively problem solve while staying within company guidelines. Ability to multi-task in a fast pace environment. Proficient in MS Office applications, including Excel, Word, and Outlook. Excellent verbal and written communications skills. Detail-oriented. Good listening skills. Strong sense of responsibility and accountability. Professional and courteous at all times. Availability: Operating hours of the facility, to include nights, weekends and holidays. Sedentary Work: Exerting up to 10 pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. The employee may occasionally lift and/or move up to 25 pounds. This position required the ability to reach, stand, walk, push, and pull. This position will require the following physical requirements: repetitive motions, seeing, hearing and talking. The employee will be required to operate the following tools: computer, calculator, fax machine and copier. Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
Call Center Representative - On Site
Call center representative job in North Lauderdale, FL
Company DescriptionJobs for Humanity is partnering with Teleperformance USA to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Teleperformance USA
Job DescriptionCategory : Customer Service/Support
Why You'll Choose Us
Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.
Benefits of working with TP include:
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs
Your Impact
Our customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Your Responsibilities
Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
Calmly attempt to resolve and de-escalate any issues
Escalate interactions when necessary and appropriate
Respond to requests for assistance and/or possible processing payments
Track all call related information for auditing and reporting purposes
Provide feedback on call issues
Upsell if required
What We're Looking for
High School Diploma or equivalent
IT/Network certifications/degrees preferred
18 years of age or older
Proven call center experience
Typing 25 WPM
Proficient in PC operation and navigation
Entry-level network troubleshooting
Ability to set up home Wi-Fi network
Ability to set up and configure a router or switch
Core proficiency with a laptop or desktop computer
Able to work independently
Have excellent communications skills, both oral and written
Ability to work in a constantly changing and fast paced environment
Ability to stay composed and objective
Strong listening skills
Being One of Our People
It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.
Teleperformance is an Equal Opportunity Employer
Call Center Representative - Client Services
Call center representative job in Fort Lauderdale, FL
Job Description
Starting Salary $41,500 Reports To: Call Center Manager/Call Center Assistant Manager
Purpose and Scope: Call Center Specialist for client services will provide direct service to clients seeking assistance through the phone with their transactional assistance.
Qualifications and Experience:
At least 60 college level credit hours and previous experience in client services and/or training involving client service, general office work, cashiering, data entry, and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid Florida driver's license.
In accordance with Florida Statute 322, selected applicant must possess a valid Class E or higher driver's license; not learner's license and be at least 21 years of age. Selected applicants must have no cancellations, suspensions, or revocations of the driving privilege for a minimum of three (3) years prior to employment and must also maintain a driving record with no more than three (3) chargeable motor vehicle crash or any violation defined in Chapter 316, Florida Statutes during any consecutive (3) year period of employment.
Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Driver Licenses Examiners must meet the background standards outlined in Florida Statute 435.04, and Federal Regulations 384.228 and 1572.103. This includes, but is not limited to, not having any criminal convictions for alcohol or drug-related offenses within 10 years prior to employment and maintaining this throughout employment.
Essential Functions:
Processes a variety of transactions for phone clients seeking assistance with vehicle/vessel registration and titling, drivers licensing, hunting/fishing licensing, real estate tax payments or business tax receipts/payments.
Performs clerical tasks, including data entry, photocopying, faxing, inventory of supplies and preparation of correspondence and/or reports.
Maintains current knowledge of TCO product lines and applicable laws and procedures.
Critical Competencies for Success:
Interpersonal Skills:
Strong commitment to client service (internal and external).
Ability to communicate complex thoughts, ideas and concepts effectively to ensure understanding.
Self-motivated and results-oriented; a self-starter driven to succeed in a fast-paced environment.
Demonstrates a sense of urgency and commitment to achieve goals.
Takes initiative to pro-actively address client concerns and issues.
Learning:
Proactively continues growth by seeking opportunities to learn and practice new skills.
Puts new concepts and information to use quickly.
Adapts easily to statutory changes and interpretation of procedures.
Teamwork:
Works cooperatively with others.
Listens and is open to team members' ideas.
Offers constructive feedback.
Willingly provides assistance.
Critical Thinking:
Ability to calculate and determine data and make reasonable judgments about subsequent actions.
Ability to use a wide variety of reference materials and information.
Ability to perform mathematical functions including calculation of percentages.
Ability to perform generally pre-defined duties and exercise prudent judgment in the face of varied circumstances.
Work Conditions:
Equipment, Machinery, Tools, and Materials Utilization:
Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, passenger vehicles and/or materials used in performing essential functions inclusive of conducting road tests for driver's license clients.
Physical Ability:
Tasks require the ability to exert light physical effort in sedentary to light work, with periodic walking, bending, stooping, and some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
Sensory Requirements:
Some tasks require the ability to perceive and discriminate visual cues or signals, and to communicate orally and in writing.
Environmental Factors:
Performance of essential functions may require exposure to adverse environmental conditions, such as rude/irate clients, or weather conditions including sun exposure.
This position requires occasional evening hours, and infrequent weekend hours.
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BDC Representative / Call Center Representative
Call center representative job in Lake Park, FL
Full job description
Earl Stewart Toyota is hiring for important positions in our North Palm Beach Customer Service Call Center. This position will include on-the-job training. Prior call center experience making outbound calls as well as fielding inbound calls is preferred, but not required.
BDC Call Center Agent - Benefits
Hourly rate, plus bonus!
Family Owned and Operated
Medical, Dental, and Vision Insurance
401K and additional benefits
Accrued Vacation & Sick Time
BDC Customer Care Specialist - Responsibilities
Promote and seek out opportunities to deliver a top-notch customer experience
Work closely with the BDC Manager to schedule appointments
Complete outbound phone calls as assigned by the BDC Manager
Answer inbound phone calls
Stay informed about product updates
Maintain a business casual appearance
BDC Customer Care Specialist - Requirements
5-day work week, rotating weekends
Mathematical skills to calculate figures and amounts such as discounts and pricing
Ability to interpret and follow instructions shared in written, oral, diagram, or schedule appointments
Clean driving record & valid driver's license
Great customer service skills & motivation to be successful
Able to multitask
Able to communicate persuasively with customers to set appointments
Excellent computer skills required
Excellent phone presence
Automotive experience helpful but not required
Great communication skills
18+ years of age or older
Why Choose Earl Stewart Toyota?
We don't just sell cars - we're building a workplace community based on trust, transparency, and growth. Our team of over 150 employees - from all walks of life - thrives in a culture of mentorship, continuous improvement, and mutual respect.
Whether you're starting fresh or continuing your professional journey, we support you every step of the way.
Apply Today!
If you're looking for a stable, rewarding role in a customer-focused call center, we want to hear from you.
Auto-ApplyBilingual Call Center Representative
Call center representative job in West Palm Beach, FL
Are you fluent in Spanish and English? Penske Automotive Group wants YOU to join our team as a Call Center Representative! No experience? No problem! We provide comprehensive training to set you up for success. Join our Business Development Center (BDC) and handle outbound service calls for our dealerships in Florida. Don't miss this opportunity to kick-start your career with us -- apply now!
JOIN OUR TEAM
As a Bilingual Call Center Representative, you will answer incoming service calls, record, and relay basic vehicle information, offer price quote ranges for services requested, schedule appointments, answer basic maintenance questions, make outbound confirmation calls, and connect customers with service advisors.
WHAT WE HAVE TO OFFER
Hourly rate plus the opportunity to earn extra in performance-based bonuses.
Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For.
Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
Values-driven culture built on integrity, professionalism, excellence and teamwork.
WHAT WE ARE LOOKING FOR
Bilingual in Spanish and English is required.
Genuine interest in providing an exceptional customer experience.
Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
Excellent communication, interpersonal and organizational skills.
Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
Prompt responses to internet inquiries with courtesy, accuracy and professionalism.
APPLY WITH US!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. All applicants must possess a valid driver's license and have a good driving record.
Call Center Representative
Call center representative job in West Palm Beach, FL
*Hiring this week* $800/week guaranteed - 1st Month* Flexible Scheduling Options*
Fantastic, fun, fast paced, diverse culture! Apply today!
The Ed Napleton Automotive Group is looking for our next Call Center Representative/Business Development Representative This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Call Center in West Palm Beach, the BDC Representative is responsible for handling internet inquiries and phone leads (NO COLD CALLS,) to generate appointments for the dealership sales departments.
Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today!
The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout eight states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.
What We Offer:
$800 per week minimum guaranteed in your first month
Opportunity to earn $35,000-$70,000 per year- hourly pay + performance-based commissions.
Hybrid schedules available for tenured employees
Fun, fast-paced diverse environment
Various shifts available with many flexible scheduling options
Family Owned and Operated - 90+ years in business!
Medical, Dental, and Vision Insurance
401K and additional benefits
Paid Vacation and Sick Time
Paid Training
Discounts on products, services, and vehicles
Growth Opportunities
Job Responsibilities:
Handle incoming and outgoing phone calls and emails
Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction
Answer customer internet inquires by both email and phone
Schedule sales appointments and reschedule no show customers
Contact customers based on current marketing incentives
Follow up with existing and potential customers to generate leads and close sales
Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
Follow up in a manner that results in the customer visiting the dealership
Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
Other duties as assigned by management
Job Requirements:
Excellent computer skills required.
Knowledgeable to call center environment- NO COLD CALLS!
Automotive experience is helpful but not required.
Able to communicate persuasively with customers to set appointments.
Willingness to undergo a background check in accordance with local law/regulations
Bilingual a plus
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Auto-ApplyCall Center Representative
Call center representative job in Deerfield Beach, FL
Position: Call Center Representative - work with homeowners and schedule appointments for windows and roofing. A career position for a hungry outgoing telephone professional. Responsibilities: • Develop relationships with homeowners • Qualify leads and schedule appointments for window and roofing
Required Skills:
• Exceptional client and database management skills-ability to develop and schedule appointments and manage lead database
• Amazing Phone Skills
• Strong business development, lead generation, relationship building track record
Experience:
• Minimum 3-5 years of telephone experience
• A proven track record in an outbound, lead generation sales environment a must
• Excellent verbal and written communication skills
Position Offers:
• Competitive Compensation Salary, Commission, and Bonus
• Training
• Career Growth
To Apply:
All applicants must submit an updated resume along with active contact phone number.
Bi-lingual Spanish Call Center Representative (on-site)
Call center representative job in Fort Lauderdale, FL
Job Description
CALL CENTER REPRESENTATIVE
FinBe USA is one of the nation's top automobile loan providers and we are searching for talented professionals with a track record of success within a collections role. If you are an ambitious, results- oriented collector that enjoys being number 1 in results while helping our customers to build better credit and better lives, then this is the role for you!
We believe in paying our top performers which means a competitive base and off the charts bonus potential. Our corporate office offers a fantastic work environment, a talented team and we have plenty of fun while we work. We also love the fact that we are helping people every day build better credit and better lives! Ready to join us?
WHAT YOU'LL BE DOING
Your main objective is to collect past due payments to prevent your accounts from rolling forward to the next bucket of delinquency.
Contact customers using various methods (phone, email, text) to obtain payment arrangements and prevent delinquency.
Work proactively with customer to prevent repossessions and losses through negotiation and utilization of available programs.
Participating in dialer campaigns to quickly collect payments and resolve outstanding delinquencies.
Actively work up to 80 accounts per day.
Follow all company policies and state and federal laws applicable to debt collection.
Overcome objections and negotiate payments to help the customer regain current account status.
Attend team meetings, support other company initiatives as needed.
Perform other duties as assigned.
ESSENTIALS THAT WILL MAKE YOU SUCCESSFUL
The ability to negotiate and provide above average customer service while helping customers to bring their accounts current or make payment arrangements.
Proven success in a collections role (that involved consumer collections).
Previous experience in meeting and exceeding your monthly goals.
Excellent communication, customer service and negotiation skills required. Must be able to successfully collect on past due accounts.
Strong organizational and task management skills required.
Strong internal motivation and hustle - desire to be very successful and collect on past due accounts.
High comfort level on the phone for long periods of time.
Some Saturdays and late shifts availability
Bilingual Spanish is required.
WHAT WE'RE OFFERING
Business casual office environment (so yes you can wear jeans and your Nikes).
Work life balance is a real thing here, not just something we say to get your resume.
Ability to move up within the Team based on performance.
Up to $4,000 a month in bonus potential based on meeting your individual goals.
The standard stuff that everyone tells you of course; benefits, paid time off, 401k and all that good stuff.
EEO Statement
We are committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualification, experience, ability, and job performance.
Job Type: Full-time
Pay: Hourly pay + bonus + benefits
Resource Center Specialist-Call Center
Call center representative job in Lake Worth, FL
Job DescriptionSalary: $18-$19.50
We are excited to announce our upcoming training class for Resource Center Specialist/Call Center Representative starting on Monday, January 12, 2026. We offer a comprehensive training program designed to provide you with the essential skills and knowledge needed to thrive in your role within our organization.
As a Resource Center Specialist/Call Center Representative, you'll provide information, assessments, and referrals to inbound callers. You'll also evaluate suicide risk, offer emotional support, and create safety plans with clients. Your responsibilities will include delivering referrals, counseling, and crisis intervention via phone, text, and social media.
Salary:
Starting pay $18 per hour, with opportunities for shift differentials. Higher rates are available for candidates with additional language skills and educational qualifications.
Hours:
This is a 24/7 operation; therefore, flexible scheduling is required. Initial training will take place from 8:30 a.m. to 5:00 p.m., Monday through Friday, for two weeks, with the possibility of extending up to four weeks. Training includes a nesting period, during which you will work alongside experienced team members who will provide real-time support and coaching as you transition into handling calls independently. After training and nesting are completed, you will move to your assigned shift based on operational needs.
We are currently hiring for our 7:00 am - 3:30 pm shift and our 3:00 pm - 11:30 pm shift. Shifts include one weekend day and will be assigned based on availability and coverage needs. Schedules may be Tuesday through Saturday or Sunday through Thursday.
Benefits:
Health, Dental, Vision, Life Insurance, Employee Assistance Program, Paid Time Off, 403(b).
About Us:
211 Palm Beach Treasure Coast is a private nonprofit 501(c)3 agency that was started in 1971 and quickly expanded into crisis counseling and suicide prevention. Our agency fosters a compassionate team dedicated to serving Palm Beach County and the Treasure Coast, encompassing five counties. With additional partners contributing funding, we've established a high-quality, centralized access point for essential health, human services information, and crisis support. Recognized nationally by the FCC for information and referral purposes, 2-1-1 has become the designated telephone number for our agency's helpline. Our mission is to save lives through crisis intervention and by connecting people to essential health, mental health, and wellness services 24 hours a day, every day.
Core Qualifications:
High School Diploma or equivalent required. Associate's degree preferred.
Two years of customer service, social work, or human services experience required.
Ability to establish rapport and effectively communicate.
Demonstrated empathy, compassion, and confidentiality.
Proficiency in computer systems.
Bi-lingual (Spanish, Creole) is a plus.
Join our team and make a meaningful impact on the lives of individuals in crisis. Apply now to become a Resource Center Specialist and help us fulfill our mission of saving lives and promoting wellness in our community.
Business Development Center / BDC Call center Agent
Call center representative job in North Miami Beach, FL
Qualifications Experience:
Call Center, 1 year (Required)
customer service, 2 years (Required)
BenefitsPulled from the full 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Full Job Description
If you believe Customer Service is a true craft - one built on charisma, communication and thorough product knowledge (we'll happily teach you everything you need to know) - When can we get together? Open appointments available weekdays from 9:00-5:00.
The Call Center Agent/ Business Development Center Advisor utilizes its customer serviceability, computer skills, courteous phone manner, and positive attitude to get clients in the door.
Include handling Heavy Inbound and Outbound Calls, with follow-up calls while setting appointments for store visits for each and every customer.
Make 75-100 outbound calls daily
Send 75-100 emails/texts to communicate with customers
Answer all incoming phone calls according to our guide and schedule a sales appointment.
Log all Customers and comments pertaining to the customer conversation
Schedule follow-up contact if no appointment is made.
Confirm scheduled appointments.
Follow-up and reschedule no-show customer appointments.
Follow up with Sales Department to determine if the appointment was kept and the outcome.
Contact Customers based on current marketing initiatives.
Respond to Customer website requests.
Follow up on Internet Customer emails according to a pre-determined timeline.
Ability to meet or exceed monthly goals.
Qualifications:
Previous experience with phones or Telemarketing experience in the following fields: automotive, customer service, collections, business development is preferable but not required.
Previous experience with the process of the scripts/guides
Demonstrate a professional, enthusiastic, and friendly attitude at the first point of contact with any potential client/customer.
First-class verbal, written and communication skills including the ability to communicate effectively and efficiently.
Organized, ability to multi-task, self-motivated with the ability to work effectively as part of a team or on individually-assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential.
COVID Vaccination a plus but not a requirement.
What We Offer:
Salary plus generous commission structure
Tremendous product & inventory
Ongoing company-wide training
Strong company reputation
Growth opportunities
Professional, enthusiastic & supportive working environment When you join our organization, you'll enjoy ongoing training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
Florida Drug-Free Workplace: Pre-employment Drug Testing
Job Type: Full-time
Pay: $35,000.00 - $50,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Supplemental pay types:
Bonus pay
Commission pay
Experience:
Call Center: 1 year (Required)
customer service: 2 years (Required)
We are an equal opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic.
"Florida Drug-Free Workplace: Pre-employment Drug Testing"
Auto-ApplyCall Center
Call center representative job in Aventura, FL
Full-time Description
This role is the first contact our patients have therefore you must have a cheerful personality and wonderful customer service skills. You will be responsible for scheduling the appointment and taking all initial information to ensure that the patient visit exceeds their expectation. Position requires a high school diploma and one year customer service experience. Will accept any suitable combination of education, training, or experience, position requires strong customer service skills; problem resolution skills; accurate data entry skills; and strong analytical aptitude.
Essential Duties and Responsibilities:
Ultimate goal is to schedule appointments
Follow all phone scripts provided
Receive inbound and outbound calls
Scheduling appointments
Calling to confirm appointments and re-care system
Emailing new patient welcome packet
Taking all insurance and information required and verify and update patients information
Handling questions and providing answers in a professional and pleasant manner.
Excellent interpersonal, written and oral communication skills
Excellent listening skills and the ability to ask probing questions, understand concerns and overcome objections
Must have experience as an efficient scheduling coordinator
Patients are very important to this position handling and actively solving their concerns politely and calmly is vital.
Ensure assigned Providers are fully committed.
Use VIP intake form for new patients and scan, upload to document center daily
Administrative:
Log-in to all practice programs in the AM (ie. Emails, Dental Intel and Queue Matrix)
Ensure that all patient records are current, up-to-date and accurate.
Ensure your answering machine/voicemail is current.
Other Duties:
Participate in the Morning Huddle by providing stats
Assist in asking for referrals and reviews.
Assist in building a “Trust Factor” with all patients.
Assist to uncover patients Personal Motivators”.
Other Duties:
Cover other areas within the practice as needed and when needed.
Serve as Patient Referral/Review Liaison.
Expectations:
Call Center Team member is expected to have previous experience in a customer support role , responsible for scheduling calls, customer focus and adaptability to different personalities and the ability to multi task, set priorities and manage time effectively
Call Center
Call center representative job in Pembroke Pines, FL
This role is the first contact our patients have therefore you must have a cheerful personality and wonderful customer service skills. You will be responsible for scheduling the appointment and taking all initial information to ensure that the patient visit exceeds their expectation. Position requires a high school diploma and one year customer service experience. Will accept any suitable combination of education, training, or experience, position requires strong customer service skills; problem resolution skills; accurate data entry skills; and strong analytical aptitude.
Essential Duties and Responsibilities:
Ultimate goal is to schedule appointments
Follow all phone scripts provided
Receive inbound and outbound calls
Scheduling appointments
Calling to confirm appointments and re-care system
Emailing new patient welcome packet
Taking all insurance and information required and verify and update patients information
Handling questions and providing answers in a professional and pleasant manner.
Excellent interpersonal, written and oral communication skills
Excellent listening skills and the ability to ask probing questions, understand concerns and overcome objections
Must have experience as an efficient scheduling coordinator
Patients are very important to this position handling and actively solving their concerns politely and calmly is vital.
Ensure assigned Providers are fully committed.
Use VIP intake form for new patients and scan, upload to document center daily
Administrative:
Log-in to all practice programs in the AM (ie. Emails, Dental Intel and Queue Matrix)
Ensure that all patient records are current, up-to-date and accurate.
Ensure your answering machine/voicemail is current.
Other Duties:
Participate in the Morning Huddle by providing stats
Assist in asking for referrals and reviews.
Assist in building a “Trust Factor” with all patients.
Assist to uncover patients Personal Motivators”.
Other Duties:
Cover other areas within the practice as needed and when needed.
Serve as Patient Referral/Review Liaison.
Expectations:
Call Center Team member is expected to have previous experience in a customer support role , responsible for scheduling calls, customer focus and adaptability to different personalities and the ability to multi task, set priorities and manage time effectively