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Call center representative jobs in Cathedral City, CA - 172 jobs

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  • Automotive Call Center Representative / BDC

    Pedder Auto Group

    Call center representative job in Hemet, CA

    Full-time Description The Pedder Automotive Group was founded in 2008 by Owner David Pedder. The family owned and operated dealer group has 7 dealerships in Southern California, representing Nissan, Hyundai, Chrysler, Dodge, Jeep and Ram brands. The seven (7) locations are - Pedder Nissan, Raceway Nissan, Temecula Nissan, Hemet CDJR, Lake Elsinore CDJR, Pedder Hyundai of Poway, and Pedder CDR+J of Poway. We pride ourselves in having a great work environment that translates to a great customer service experience. The BDC Representative is responsible for receiving, processing, verifying, and distributing information from both inbound and outbound calls, to include but not limited to inquiries on new and pre-owned vehicles, internet leads, and providing general information by providing exceptional service, meeting their individual needs and exceeding their expectations. Requirements Responsibilities Inbound and outbound call center where you will be speaking with our customers who are in need of purchasing a new or used vehicle Answer questions Schedule Appointments Qualifications Experienced (at least one year) in a Call Center Environment Follow up with leads and from all touchpoints including dealer portal, DMS, CRM system, and website Able to work full time, punctual, and have a record of excellent attendance. A highly driven and self-motivated individual ready to work in a fast-paced and energetic call center An ambitious professional looking for opportunity and career advancement Hardworking, sharp, well-spoken, professional, and love challenges Connecting and building client relationships to get the job done Flexible and adaptable, learns and reacts quickly in a fast paced environment; able to multitask Salary Description $3,000.00 - $6,000.00 per month
    $3k-6k monthly 60d+ ago
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  • Customer Service Representative

    Bliss Car Wash 4.4company rating

    Call center representative job in Moreno Valley, CA

    Job Description BLISS Car Wash Customer Service Representative - $500 Sign on Bonus Base $16.90 - $20.00 hourly base pay, plus commission and incentives. Benefits: $500 Sign on Bonus Hourly plus commission and incentives Flexible working hours Medical, Dental, Vision, Critical Illness & Accident Insurance Plans 401k with Employer Matching FREE weekly car washes We offer the opportunity for growth within the Bliss family and value each one of our team members Bliss Car Wash is rapidly growing and looking for energetic, smiling team members. At Bliss we make a difference one car at a time. It's not only about what we do, it's about who we are. We are passionate and contagiously positive. We love to make people smile and we'll do whatever it takes to make our guests happy. We are water warriors. We believe water is life so we fight to conserve it at every turn. We are united. We're all part of life on this planet and together we can make it better. If this sounds like you, then Bliss wants to invest in you and your future. Duties include, but are not limited to: Greet guests and create an exceptional first impression for all guests. Educate all guests on wash, upgrade, and membership packages. Be able to process payments. Ensure all vehicles are loaded safely and correctly onto the conveyor. Prep the vehicle within company guidelines. Quality Control area, verifying all vehicles are BLISS clean and wiping down vehicle within company guidelines. Provide excellent service to ensure all guests have a great experience. Maintain a safe and clean work area. Perform after hours site cleaning by following schedule (Cleaning site includes but not limited to: Tunnel equipment, tunnel floor, tunnel walls, tunnel pit, vacuum area, walk ways, queuing area, etc.) Maintain high standards of personal appearance and grooming, which include wearing proper uniform/appearance policy. Ability to follow direction as well as to exercise good judgement and make decisions consistent to the job functions. Follow company safety protocol. Be a team player. Job Qualifications Experience: Combination of experience such as car wash, retail and guest service industries preferred BUT NOT NEEDED. Knowledge: Must always maintain the highest level of service. Ability to adapt to the ever-changing high-volume retail while working in a team environment. Flexibility to adapt in a variety of situations. Ability to work varied hours/days as business dictates. Demonstrates ability to improve through training. Skills: Build great relationships with guest and co-workers through great communication and follow through. Work Schedule: Full time & Part time employees that have the ability to work varied hours/days as business dictates. Reporting Relationships: Reports to the Site Manager. Working and Environmental Conditions: Works mainly outdoors and at times indoors. Constant exposure to fumes from equipment, and cleaning solvents (ex. dust, fumes, and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity). Some noise and vibration exposure. Physical Demands: Must have the ability to lift up to 15 lbs. Ability to stand or walk for long periods of time. Ability to operate all related equipment. BLISS Car Wash is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or any other protected class or characteristic. We will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable “Fair Chance” ordinances. We offer Flexible Working hours, Holiday Pay, Medical, Dental, Vision, Critical Illness & Accident Insurance Plans, and 401k with Employer Matching. Sign-on bonus is paid after 90 days of continuous employment.
    $16.9-20 hourly 15d ago
  • Customer Service Representative

    Amerivet 3.6company rating

    Call center representative job in Valley Center, CA

    About us: At AmeriVet, we believe that thriving teams build thriving communities. When you join us, you're stepping into a career with a mission and purpose - and not just a job. Whether you're in a hospital or part of our Support Center, your work helps deliver essential high-quality care for the pets and families who count on us. As a veterinary professional at AmeriVet, you can expect the freedom to do your best work with the tools and resources to support your career growth. Plus, you'll have a full network of support-from local team leaders, veterinary experts, and a dedicated Support Center that's here to help. Your voice matters here. Your work has a purpose, and we're here to help you grow in a way that feels meaningful for you, your team, and the pets and clients in the community around you. Job Summary: As our clients' first and last point of contact, the Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience. To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our tech systems, you'll help streamline processes, enhance client access to care, and create a welcoming environment for pets and their owners. Key Responsibilities: Client Communication & Scheduling: · Answer calls and emails promptly with professional, friendly service · Schedule appointments based on client needs and veterinarian availability, including forward booking · Use technology to send appointment reminders, confirmations, and follow-up messages to keep clients informed and their pets' care on track · Make outbound calls to re-engage lapsed clients and encourage them to schedule appointments Client Relations & Service: · Greet clients warmly and ensure a positive experience throughout their visit · Use active listening to gather important medical information and triage inquiries, directing more complex questions to the medical team · Demonstrate empathy in all interactions, especially when dealing with upset or emotional clients, while maintaining a calm and professional demeanor · Promote current promotions and campaigns, keeping clients informed about special offers, services, and initiatives Managing Patient Information & Technology: · Update client and patient records in our practice management system with accuracy and efficiency · Process billing transactions, including credit card payments, digital payments, financing options, and insurance claims · Maintain organized records of client communications and appointments to streamline operations Support the Medical Team & Practice Operations · Provide clients with accurate post-visit instructions, including medication schedules and follow-up care · Help maintain a clean, organized reception area and assist with daily practice operations as needed · Inform clients about the services offered, preventive care options, and how they can conveniently book appointments online or shop for pet products through our online store Qualifications: · High school diploma or equivalent work experience required · Excellent communication skills and a strong desire to provide compassionate, client-focused service · Prior customer service experience, preferably in a veterinary or healthcare setting · Basic proficiency with technology, including scheduling software and online communication platforms · Strong organizational skills and the ability to handle multiple tasks efficiently, even during busy periods. Working Conditions: · Must be able to work in a fast-paced, dynamic environment. · Occasional lifting up to 40 pounds independently and physical tasks may be required At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here's what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
    $32k-41k yearly est. Auto-Apply 10d ago
  • PTA - Redlands Healthcare Center

    PACS

    Call center representative job in Redlands, CA

    Redlands Healthcare Center is a 78-bed skilled nursing facility located in Redlands, near Redlands Community Hospital. "Serve more people, touch more lives" is our pledge and promise. At Redlands Healthcare we create a home-like atmosphere for our residents by providing recently renovated accommodations along with team members that feel like family. Join our team today! We are currently looking for an exceptional and experienced Physical Therapy Assistant (PTA) to join our work family. Our therapy team works toward specific goals of achieving the resident's highest functional level of independence. If you are a South Carolina licensed Physical Therapy Assistant (PTA) who genuinely wants to make a difference for others, then we would love to meet you! We offer the following to our Physical Therapy Assistants: * $33 + per hour/ DOE * Flexible scheduling * Professional Development Opportunities Job Requirements: * Current, unencumbered certification to practice in CA and/or national certification * Physical Therapy Assistant Degree * LTC/Rehab experience is preferred
    $33 hourly Auto-Apply 60d+ ago
  • Customer Service Representative

    g and m Oil Company Inc. 4.2company rating

    Call center representative job in Palm Springs, CA

    Department : Retail Position Type : Full Time Reports to : Store Manager Compensation Type : Hourly No This position requires an individual who can provide exceptional customer service according to G&M corporate standards and instruction from management. Someone who can multitask and is comfortable working as part of a team to create an overall friendly, safe, and clean environment for both customers and employees. Essential Duties & Responsibilities: Take measures to preserve the safety of employees and all others in the work location. Operate POS (cash register and fuel console) precisely and accurately manage money and other types of payment received for product sold. Enter all transactions into the register, accept payments and account for all funds. Conduct sales transactions accurately and quickly. Perform the following service transactions in accordance with company policy: credit card transactions, manufacturer coupon redemption, vendor check-in, alcohol, tobacco and lottery sales, and fast-food sales. Check identification for alcohol, tobacco, and lottery products according to company policy. Actively participate in all sales promotions and other campaigns. Practice suggestive selling and build customer relations. Be aware of sales goals and performance against those goals. Review and adhere to all city, county, state, and federal laws affecting store operations. Always maintain a neat personal appearance and wear company uniform and name tag. Preparation of hot food items in accordance with current procedures as designated by Store Manager. This may include preparing food, brewing fresh coffee, maintaining condiment bar, monitoring fresh food availability, and other duties assigned by the Store Manager. Ensure that the store is free of litter and spills and that all equipment is sanitized and free of dirt, as well as ensuring that all equipment is in working condition. Maintain a neat and clean store inside and out. Sweep floors and spot mop as well as clean mop water as needed and before changing shifts. Wipe down Fuel Delivery area using orange safety vest and cones; wipe down pumps and change outside water/trash when needed. Ensure restroom is spot checked often and restocked when needed. Perform regular cleaning of counter surfaces, store equipment, trash (inside and out), floors and all other duties as assigned by Store Manager while using appropriate cleaning/safety equipment. Front Face Cooler and Hydrazone as well as dust merchandise. Clean all station windows, straighten, and organize backroom supplies and equipment as needed. Receive product deliveries from vendors: move, sort, and stack cases using proper lift techniques. Stock shelves with new merchandise, this includes Front face cooler, Hydrazone and entire store as needed. Wipe down all counters, food warmers, microwaves and keep all trays clean (No liquid). Re-stock merchandise as needed to ensure there are no holes or sparse shelves. Conduct daily inspections of perishable products to check code dates (freshness) and proper rotation. Perform regular cleaning of counter surfaces, store equipment, empty trash and check restrooms as needed. Follow company policy on robbery/violence prevention and safety. Review and adhere to store safety/emergency procedures - critical telephone numbers and incident reporting forms and protocol e.g., MySupport. Participate in all store sales building, customer service, and team-building activities. When working a Barista shift, act as back up to cashier, conduct sales transactions accurately and quickly. Enter all transactions into the register, accept payments and account for all funds by operating POS (cash register and fuel console), precisely and accurately handle money and other types of payment received for product sold. Conduct daily inspections of perishable products to check code dates (freshness) and proper rotation. Brew fresh coffee every 2 hours (set timers), maintain condiment bar, monitoring fresh food availability; ensuring food totes are always full of next product thawing. When working the night shift as 3rd shift, clean drains, sweep and mop entire floor as well as clean mop water as needed and before changing shifts. Deep clean restroom; sock and clean walls and floor. Completely clean and fill all machines, including hot food warmer and conventional oven, creamer machine, fountain machine, coffee pots etc. Prepare for the morning rush by ensuring fresh coffee is brewed as well as the creamer machine is clean and restocked. Qualifications/Requirements A high school diploma or GED equivalent. Excellent computer skills / competency in PDI Enterprise POS (evaluation required). Excellent customer service skills. Excellent interpersonal skills. Ability to learn simple tasks quickly and work with little or no supervision. Basic math skills. Food Handlers Permit, if required by store/county. Ability to communicate (verbally and in writing) in English. Have open availability to work all shifts as needed at home store and other stores within district when the need arises. Physical Demands & Work Environment Work is performed in a Retail environment. Must be able to stand and/or walk for entire shift. Ability to lift and/or carry up to 50 pounds from ground to waist level. Ability to bend at waist with some twisting during workday. Ability to work with arms bent all day. Ability to stoop, kneel, and/or crouch while working. Ability to push and pull with arms up to a force of 20 pounds (i.e., utilizing a hand truck). Ability to grasp, reach and manipulate objects with hands throughout workday; requires hand-eye coordination and may require bilateral coordination of hands. Benefits Fully Employer paid Medical Plan option & additional plans. Fully Employer paid Life Insurance & additional plans. Medical Assistance Insurance Dental Insurance Vision Insurance 401(k)
    $34k-42k yearly est. Auto-Apply 25d ago
  • CSR

    Cool Air Solutions Services LLC

    Call center representative job in Murrieta, CA

    Job Description About the Role: As a Customer Service Representative, you will be the face and voice of our company, providing outstanding customer service and ensuring a positive experience for our residential clients. You will play a critical role in managing customer inquiries, scheduling service appointments, and providing support to our technicians and service teams. About Us: Founded in 2006, Cool Air Solutions is a family-owned HVAC and plumbing company based in Murrieta, CA. We specialize in delivering total indoor comfort to residential and commercial clients across Riverside, Orange, and San Diego Counties. We are committed to providing top-tier service with a focus on energy efficiency and customer satisfaction. We pride ourselves on our old-school work ethic, clear communication, and dedication to exceeding customer expectations. Shift needed: Full-time, weekday hours: 10am-7pm, weekend hours: 8am-5pm - Rotating on-call weekend coverage expected - Potential Earnings: $19-$25/hr with commissions and incentives Key Responsibilities: Answer incoming customer calls and inquiries in a friendly, professional, and timely manner, providing exceptional customer service at all times. Listen attentively to customer concerns, questions, and service requests, demonstrating empathy and a strong desire to resolve issues promptly. Schedule service and new sales appointments with the goal of keeping the call board full for technicians and Comfort Advisors. May also dispatch technicians based on availability and customer preferences with the goal of prioritizing high value opportunities and efficient technician routing. Provide accurate and detailed information to customers regarding service offerings, pricing, appointment details, and any additional inquiries. Maintain accurate and organized customer records, documenting interactions, service requests, and any special instructions. Assist customers with troubleshooting minor issues over the phone, providing guidance and support after dispatching a technician if necessary. Collaborate closely with service technicians, providing them with necessary job details, customer information, and any updates or changes. Follow up with customers after service appointments to ensure satisfaction, address any further concerns, and obtain feedback. Handle customer complaints or escalations with professionalism and a commitment to finding effective resolutions. Stay updated on company services, policies, and procedures to provide accurate information and address customer inquiries effectively. Assist in administrative tasks such as data entry, invoicing, and generating service reports as required. Collaborate with other team members and departments to ensure seamless service delivery and a positive customer experience. Qualifications: Previous experience in customer service, preferably in a service-oriented industry. Excellent communication skills, both verbal and written, with a friendly and professional demeanor. Strong problem-solving skills and the ability to think quickly on your feet. Outstanding organizational and multitasking abilities to handle a high volume of customer inquiries and service requests. Proficient computer skills, including experience with customer service software, CRM systems, and Microsoft Office Suite. Familiarity with HVAC, plumbing, or electrical terminology and concepts is an asset. Ability to remain calm and composed in high-pressure situations, demonstrating empathy and effective conflict resolution skills. Positive attitude, strong work ethic, and a genuine passion for delivering exceptional customer service. Ability to work collaboratively within a team environment, supporting a positive and supportive work culture. High school diploma or equivalent. Why You'll Want to Work Here: Core values that we live every day - not just words on a page: We Win Together, Today Not Tomorrow, Performance Not Politics Performance Pay directly tied to results - Get what you deserve Benefits you will use - Full medical, dental, and vision packages including fully employer paid options Secure your financial future - 401(k) with company match Speed and scale - Work with a company that operates at the speed of a start up with the investment backing of institutional investors We invest in your future - leadership training that directly results into bigger career opportunities Learn on the job - continuous education stipends available Legacy Service Partners (LSP) is a leading platform of residential HVAC, plumbing, and electrical service providers across the United States. Since our inception in 2021, LSP has partnered with 30+ leading local brands across 16 states, and we are rapidly expanding our footprint. We exist to serve our Partners and fuel their success. Our role is to create unmatched growth opportunities for our brands so they can better serve their employees, their customers, and their communities. We do this by providing a wide range of world-class resources to support and enhance our local management teams. LSP is guided by three core values - winning together, performance over politics, and today not tomorrow. LSP is backed by Gridiron Capital, a private equity firm specializing in middle market facilities services companies. Legacy Service Partners is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.
    $19-25 hourly 16d ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Call center representative job in Palm Desert, CA

    Offering $16 to $23 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $16-23 hourly 1d ago
  • Customer Service Rep

    Carsonvalleyhealth

    Call center representative job in Palm Desert, CA

    Offering $16 to $23 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $16-23 hourly 1d ago
  • Aviation Front Desk Customer Service Representative

    Atlantic Aviation FBO Inc.

    Call center representative job in Palm Springs, CA

    Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where they can build relationships and exceed customer expectations.
    $31k-41k yearly est. 6d ago
  • Customer Service Representative

    Planet Fitness-PF Baseline Fitness

    Call center representative job in La Quinta, CA

    Job DescriptionBenefits: Flexible schedule Opportunity for advancement Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA - Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
    $31k-41k yearly est. 14d ago
  • CSR Merchandiser

    Heimark Distributing Company

    Call center representative job in San Jacinto, CA

    This position is responsible to work in local stores to keep our products stocked on the shelves and properly rotated. This position is primarily responsible for maintaining product in the storage room and on the sales floor. The hours of work or normally 5:30 am to 2:00 pm. Work is mostly on Saturday and Sunday. Responsibilities The position is responsible for the following job functions: Merchandise store shelving, coolers and displays with products in assigned retail accounts Rotate and organize product Use equipment to transport products (U Boats, hand trucks, pallet jacks, etc.) Display promotional material such as signs and banners in accounts Keep back room stock organized and rotated Ability to effectively communicate with managers, coworkers, and retailers Inspect vehicles and record issues Ability to operate under minimal supervision Develop good relationships with customers Work safe and smart at all times Requirements Residence in area of work preferred Previous experience in merchandising retail accounts preferred High school diploma or GED Equivalent Accountable to follow all laws and regulations Flexible with start times and work assignments Clean driving record Ability to work independently without direct supervision Ability to use a smartphone Ability to move products weighing up to 165 lbs. as well as hang merchandise and be able to fulfill other physical requirements including: Repetitive lifting (up to 50 lbs overhead), bending, pulling/pushing (Push/pull up to 340 pounds on a two-wheeler)
    $31k-41k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative Part-Time (M-F alt 2 Sat/month)

    Big B's Plumbing

    Call center representative job in Murrieta, CA

    Who we are You're the best and you want to join a team that appreciates you, where you can create your own opportunities. We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in the Murrieta/Temecula Valley. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you're the only customer service representative they'll work with. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. Why we need you Because we offer top of the line products and services, we need a top of the line Customer Service Representative who genuinely cares about the customer and looks at this opportunity as not just a job but a career. * Flexibility to work morning or afternoon shifts and on Saturdays with the benefit of having a day off during the week. The big task You will promote customer satisfaction by converting incoming customer calls into booked service appointments. Key sub tasks * You will need to learn the call script in order to sound professional and authentic when speaking with our customers. * Participate in training so that you grow and develop as a professional. * Maintain and update our customer database with complete and accurate information. * Maintain communication with dispatch and your manager. Skills and experience If you can achieve the above and you find it fun and challenging - you have just the right amount. What we offer * Our top performers are among the highest paid in the area. * A family. This is last on the list because it's most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You'll come to love our company outings, and you'll build life-long friendships at Big B's Plumbing. Learn more about us If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Big B's Plumbing by visiting ******************** When you're ready, please follow the directions to apply for this position. Equal Opportunity Employer
    $31k-41k yearly est. 5d ago
  • Customer Service Representative Part-Time (M-F alt 2 Sat/month)

    Big B's Plumbing, Electric, Heating, & Air

    Call center representative job in Murrieta, CA

    Who we are You're the best and you want to join a team that appreciates you, where you can create your own opportunities. We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in the Murrieta/Temecula Valley. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you're the only customer service representative they'll work with. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. Why we need you Because we offer top of the line products and services, we need a top of the line Customer Service Representative who genuinely cares about the customer and looks at this opportunity as not just a job but a career. Flexibility to work morning or afternoon shifts and on Saturdays with the benefit of having a day off during the week. The big task You will promote customer satisfaction by converting incoming customer calls into booked service appointments. Key sub tasks • You will need to learn the call script in order to sound professional and authentic when speaking with our customers. • Participate in training so that you grow and develop as a professional. • Maintain and update our customer database with complete and accurate information. • Maintain communication with dispatch and your manager. Skills and experience If you can achieve the above and you find it fun and challenging - you have just the right amount. What we offer • Our top performers are among the highest paid in the area. • A family. This is last on the list because it's most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You'll come to love our company outings, and you'll build life-long friendships at Big B's Plumbing. Learn more about us If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Big B's Plumbing by visiting ******************** When you're ready, please follow the directions to apply for this position. Equal Opportunity Employer
    $31k-41k yearly est. 60d+ ago
  • Customer Service Representative

    The Glass Guru 3.7company rating

    Call center representative job in Redlands, CA

    Roles & Responsibilities: As the primary person on the front lines of customer service, the Customer Service Rep handles inbound & outbound contact with customers including, but not limited to: Answer inbound phone calls promptly during business hours Respond to any voicemails and/or messages from answering service (if applicable) Respond to inbound email correspondence, forward on as appropriate Greet customers and all other visitors to the showroom (if applicable) Screen incoming leads/potential customers Schedule estimate appointments Quote product by telephone for clients/customers (if applicable) Assist Estimators with follow up on pending sales/ quotes by phone and/or email Strategically schedule work appointments for Installation Technicians, along with customers accordingly Troubleshoot issue from field if needed, working with GM/vendors and techs to find solutions Check order confirmations from fabricators/vendors for size and pricing accuracy Filing of daily work orders and estimates Ordering of all office / shop supplies Keeping office clean/tidy Qualifications & Educational Requirements: HS Diploma or equivalent All candidates must be able pass initial background check and drug test Preferred Skills: Excellent verbal/written communications skills Microsoft Office proficient (Word, Excel) Hardworking, motivated, with excellent organizational and time-management skills *Eligibility for company benefits contingent upon completion of initial employee probationary period and at the discretion of the Franchise Owner.
    $32k-41k yearly est. Auto-Apply 60d+ ago
  • Customer Services Representative

    Rogge Capital

    Call center representative job in Hemet, CA

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
    $31k-41k yearly est. 60d+ ago
  • Union Benefits Customer Service Representative

    Morphius Corp

    Call center representative job in Moreno Valley, CA

    MUST RESIDE IN CALIFORNIA We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is coordinate benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. Right now we are seeking representatives for Los Angeles County and the Inland Empire. We have set up direct relationships with over 20,000 union associations around southern California. The role of a customer service benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. Requirements for consideration: - Flexible hours - Fluent in English
    $31k-41k yearly est. Auto-Apply 60d+ ago
  • Customer Service Rep

    Domino's Franchise

    Call center representative job in Temecula, CA

    You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. Qualifications JOB REQUIREMENTS AND DUTIES You MUST be 18 years of age or older. General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility daily. Must currently reside in Los Angeles and be allowed to legally work in the US. Job Type: Part-time Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-41k yearly est. 60d+ ago
  • Customer Service Representative

    Chevron Stations

    Call center representative job in Temecula, CA

    Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI#: 1492 Station Address: 40635 Winchester Rd, Temecula CA 92591 Job Expectations: Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures Follow federal law and company standards on carding customers for all age restricted products sold at the stations. Work professionally with vendors and contractors. Regular and punctual attendance is expected. Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Actively promote store specials and other marketing programs. Cross-check price of delivered goods for accuracy. Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) May perform other duties as assigned by management. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. Strong attention to detail. Ability to handle challenging situations professionally and exercise exceptional judgement. Ability to work both independently and in team settings. Must possess required up-to-date food handling certificates, as required by law (in specific locations only). Cooking/Restaurant experience preferred Supervisor Responsibilities: This position has no supervisory responsibilities Travel: Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: Ability to stand and walk for long periods of time on hard and uneven surfaces. Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. Periodic exposure to all outdoor conditions during daylight hours. Moderate exposure to walk-in coolers and freezers at 34 F or lower. Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: Full-time & Part-time shifts available Direct Deposit with competitive weekly pay Health & Wellness packages available for purchase Education reimbursement program Shift Differential Pay for select shifts and job titles Management Bonus Program Loyalty Service time Program Commuter benefit Program Compensation Range: $18.00 - $19.00 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
    $18-19 hourly Auto-Apply 60d+ ago
  • Customer Service Representative

    Borrego Health 4.4company rating

    Call center representative job in Julian, CA

    Borrego Health provides high quality, efficient customer focused health care to the communities we serve, accomplished by providing access to patient centered comprehensive care to all residents regardless of their ability to pay. Job Description Borrego Health is searching for a well qualified Customer Service Representative for their Clinic located in Julian, CA. This position will be a temporary full-time position. The Customer Service Representative position requires excellent interpersonal and customer service skills, must be courteous and helpful; and possess the ability to meet and speak with the public as the “first contact” of the clinic. The Customer Service Representative is in charge of answering telephones, scheduling appointments, calling no-show appointments, and taking payments. Qualifications Graduate or approved high school diploma or GED equivalent Experience in a medical office is a plus. Additional Information Learn more about us and view our current openings please visit our web-site at ****************************** Please also visit our Facebook page at ********************************************* Please follow the instructions below to apply for this position. 1. Fill out a Borrego Health Application. You may download a copy of the application by visiting this link. ******************************************************************************************* 2. Attach a copy of your resume to the application. 3. Please submit both the application and your resume by clicking the "I'm Interested" button below. 4. You may also mail or fax your application and resume to the following address and telephone number: Borrego Health PO Box 2369 Borrego Springs, CA 92004 Fax: ************ * Please note that you must fill out and submit an application along with your resume to be considered for this position. Borrego Health is an Equal Opportunity Employer
    $30k-37k yearly est. 3d ago
  • Customer Service Representative

    G and M Oil Company Inc. 4.2company rating

    Call center representative job in Palm Springs, CA

    Department: Retail Position Type: Full Time Reports to: Store Manager Compensation Type: Hourly No This position requires an individual who can provide exceptional customer service according to G&M corporate standards and instruction from management. Someone who can multitask and is comfortable working as part of a team to create an overall friendly, safe, and clean environment for both customers and employees. Essential Duties & Responsibilities: Take measures to preserve the safety of employees and all others in the work location. Operate POS (cash register and fuel console) precisely and accurately manage money and other types of payment received for product sold. Enter all transactions into the register, accept payments and account for all funds. Conduct sales transactions accurately and quickly. Perform the following service transactions in accordance with company policy: credit card transactions, manufacturer coupon redemption, vendor check-in, alcohol, tobacco and lottery sales, and fast-food sales. Check identification for alcohol, tobacco, and lottery products according to company policy. Actively participate in all sales promotions and other campaigns. Practice suggestive selling and build customer relations. Be aware of sales goals and performance against those goals. Review and adhere to all city, county, state, and federal laws affecting store operations. Always maintain a neat personal appearance and wear company uniform and name tag. Preparation of hot food items in accordance with current procedures as designated by Store Manager. This may include preparing food, brewing fresh coffee, maintaining condiment bar, monitoring fresh food availability, and other duties assigned by the Store Manager. Ensure that the store is free of litter and spills and that all equipment is sanitized and free of dirt, as well as ensuring that all equipment is in working condition. Maintain a neat and clean store inside and out. Sweep floors and spot mop as well as clean mop water as needed and before changing shifts. Wipe down Fuel Delivery area using orange safety vest and cones; wipe down pumps and change outside water/trash when needed. Ensure restroom is spot checked often and restocked when needed. Perform regular cleaning of counter surfaces, store equipment, trash (inside and out), floors and all other duties as assigned by Store Manager while using appropriate cleaning/safety equipment. Front Face Cooler and Hydrazone as well as dust merchandise. Clean all station windows, straighten, and organize backroom supplies and equipment as needed. Receive product deliveries from vendors: move, sort, and stack cases using proper lift techniques. Stock shelves with new merchandise, this includes Front face cooler, Hydrazone and entire store as needed. Wipe down all counters, food warmers, microwaves and keep all trays clean (No liquid). Re-stock merchandise as needed to ensure there are no holes or sparse shelves. Conduct daily inspections of perishable products to check code dates (freshness) and proper rotation. Perform regular cleaning of counter surfaces, store equipment, empty trash and check restrooms as needed. Follow company policy on robbery/violence prevention and safety. Review and adhere to store safety/emergency procedures - critical telephone numbers and incident reporting forms and protocol e.g., MySupport. Participate in all store sales building, customer service, and team-building activities. When working a Barista shift, act as back up to cashier, conduct sales transactions accurately and quickly. Enter all transactions into the register, accept payments and account for all funds by operating POS (cash register and fuel console), precisely and accurately handle money and other types of payment received for product sold. Conduct daily inspections of perishable products to check code dates (freshness) and proper rotation. Brew fresh coffee every 2 hours (set timers), maintain condiment bar, monitoring fresh food availability; ensuring food totes are always full of next product thawing. When working the night shift as 3rd shift, clean drains, sweep and mop entire floor as well as clean mop water as needed and before changing shifts. Deep clean restroom; sock and clean walls and floor. Completely clean and fill all machines, including hot food warmer and conventional oven, creamer machine, fountain machine, coffee pots etc. Prepare for the morning rush by ensuring fresh coffee is brewed as well as the creamer machine is clean and restocked. Qualifications/Requirements A high school diploma or GED equivalent. Excellent computer skills / competency in PDI Enterprise POS (evaluation required). Excellent customer service skills. Excellent interpersonal skills. Ability to learn simple tasks quickly and work with little or no supervision. Basic math skills. Food Handlers Permit, if required by store/county. Ability to communicate (verbally and in writing) in English. Have open availability to work all shifts as needed at home store and other stores within district when the need arises. Physical Demands & Work Environment Work is performed in a Retail environment. Must be able to stand and/or walk for entire shift. Ability to lift and/or carry up to 50 pounds from ground to waist level. Ability to bend at waist with some twisting during workday. Ability to work with arms bent all day. Ability to stoop, kneel, and/or crouch while working. Ability to push and pull with arms up to a force of 20 pounds (i.e., utilizing a hand truck). Ability to grasp, reach and manipulate objects with hands throughout workday; requires hand-eye coordination and may require bilateral coordination of hands. Benefits Fully Employer paid Medical Plan option & additional plans. Fully Employer paid Life Insurance & additional plans. Medical Assistance Insurance Dental Insurance Vision Insurance 401(k)
    $34k-42k yearly est. Auto-Apply 15d ago

Learn more about call center representative jobs

How much does a call center representative earn in Cathedral City, CA?

The average call center representative in Cathedral City, CA earns between $26,000 and $44,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.

Average call center representative salary in Cathedral City, CA

$34,000
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