Post job

Call center representative jobs in Chattanooga, TN

- 287 jobs
All
Call Center Representative
Customer Service Representative
Customer Account Representative
Bilingual Customer Service
Customer Relations Representative
Service Representative
Customer Service Specialist
  • Customer Service Rep II

    Mannington Mills 4.4company rating

    Call center representative job in Calhoun, GA

    Internal Candidates Must Call HR Office and Speak with Lisbeth at ************** Job Title: Commercial Customer Service II Shift: 11:00AM -8:00PM , 9:00AM-6:00PM, 9:30AM-8:00PM (4-day schedule) Essential Duties and Responsibilities include the following. Other duties may be assigned. -Must be able to perform all duties of Customer Service Representative I -Problem solving task Resolving Customer Service Inquiries -Identify inquiries and seek information from appropriate internal departments to gather required information --Determine root cause of the inquiry -Communicate solution/options to customer within approved authority. Present to manager any options that exceed approval authority -Provide alternate product options to Sales Team and customers as requested - Must be familiar with and able to navigate/use the Mannington website, architect folders/binders, SAP tools/systems to identify and offer alternate products - Present alternatives and their availability to customers and Sales Team - Update orders and order notes as needed in SAP -Reports -Setup/Maintain/Distribute reports for customers, Sales, and/or Mannington Management ex: Open orders, shipment forecast, revision, claims, inventory, etc. as determined by management - Ensure all applicable orders have carriers assigned, Forwarding Agents, Incoterms, and are dated correctly according to current production schedules -Ensure all applicable orders have project and/or contract numbers and have been audited for errors ? Overtime is / may be required. Supervisory Responsibilities This job has no supervisory responsibilities Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually quiet
    $33k-37k yearly est. 60d+ ago
  • Outside Sales - Customer Account Representative

    A & B Distributors

    Call center representative job in Chattanooga, TN

    Job Description Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities A&B Distributors is a local wholesale food distributor. We are seeking a highly motivated and energetic Outside Sales Representative to join our team. In this role, you will generate leads, attract new clients, and close deals. Your responsibilities will include creating and submitting customer bids, building rapport with new and existing customers within your territory, evaluating their needs, and negotiating successful deals for continuous business. The ideal candidate has an outgoing personality, exceptional customer service and negotiation skills, and a strong desire to close deals. Responsibilities Develop rapport and build relationships with existing and potential customers Travel to appointments and meetings with potential and existing customers within your territory Meet or exceed designated sales targets Create and implement an effective sales strategy Document all leads, sales, and customer interactions in customer relationship management (CRM) program Use best practices in negotiation and sales techniques to close sales Qualifications High school diploma/GED required, Bachelors degree preferred Previous experience in outside sales to restaurants Excellent negotiation and customer service skills Strong written and verbal communication skills A positive attitude and ability to be persistent
    $28k-37k yearly est. 31d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Branton Wiseman-State Farm Agent

    Call center representative job in Calhoun, GA

    Job DescriptionBenefits: Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Branton Wiseman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $35k-46k yearly est. 30d ago
  • Customer Service Representative, Full or Part Time

    Circle K Stores, Inc. 4.3company rating

    Call center representative job in Chickamauga, GA

    Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large, Stable Employer * Fast Career Opportunities * Work With Fun, Motivated People * Task Variety * Paid Comprehensive Training * 401K With a Competitive Company Match * Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: * Selling products to customers * Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ideas to solve problems * Thinking quickly and offering suggestions Great if you have: * Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun! Physical Requirements: * Ability to stand and/or walk for up to 8 hours * Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift * Occasionally lift and/or carry up to 60 pounds from ground to waist level * Push/pull with arms up to a force of 20 pounds * Bend at the waist with some twisting up to one hour a shift * Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $24k-29k yearly est. 60d+ ago
  • Centralized Customer Service Specialist - Part Time

    National Seating & Mobility 4.5company rating

    Call center representative job in Chattanooga, TN

    This is a part time opportunity, must be available to work Mon-Thurs. 9:45a-3:45p EST Works to support caller/client needs by effectively and efficiently taking inbound calls and handling caller/client questions with professionalism and empathy. Understanding of NSM processes, systems, training materials are required to appropriately respond to questions and give the caller/client the best experience possible. Company Description: At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client's lives by giving them self-reliance and independence. Our teams are comprised of passionate individuals, dedicated to providing the best care to each client. We focus on abilities by leveraging technology and creating mobility solutions that are as unique as our client's needs. Working at National Seating & Mobility is an opportunity to build a meaningful career, while leaving a lasting impact on the lives of those we serve. Located in more than 40 states, we strive for diversity and offer an array of benefits including 401k, company paid Long Term Disability, and tuition reimbursement. We are looking to grow our enthusiastic and engaged team at NSM. Submit your resume and join a group of enthusiastic professionals dedicated to changing lives. Duties and Responsibilities / Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Answers phone calls and manages phone requests and inquiries in a helpful and professional manner. Takes the initiative to bring inquiries to a conclusion where at all possible, thereby avoiding return phone calls. Communicates with clients, clinicians and caregivers to provide status on pending orders as directed by branch leadership. Completes follow up phone calls efficiently and professionally. May coordinate with branch staff and clients/caregivers to set client/referral source evaluation, delivery, and repair appointments. May assist in completion of work orders which may involve but is not limited to verification that all necessary client information is documented, equipment detail entry, and verification of eligibility for funding. Accepts delivery of goods when necessary. Performs data entry of all pertinent information, including scanning documentation received. Files documents and folders. Responsible for continuing education related to job duties, i.e. remaining informed about and familiar with NSM's current and/or new policies and procedures, checking WNSM for new information on an ongoing basis, completing Learning Links and attending courses or seminars as assigned by the Branch Manager or OA. Performs any directly related job duties as assigned by Centralized Customer service leadership. Carries out all position expectations in a professional manner. Must maintain regular and predictable attendance. Position may be measured using the following performance standards: Client satisfaction. Compliance with CSR Queue reports and timeliness of follow up. Scheduling performance - percentage of total available orders scheduled. Phone metrics - percentage of calls answered. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to sit; use hands repetitively to operate standard office equipment. The employee is frequently required to reach with hands and arms. Required Education, Experience, & Competencies: High School Diploma or G.E.D. Communication Proficiency Computer Proficiency Organizational Skills Customer/Client Focus #NSMT1
    $25k-32k yearly est. 18d ago
  • Customer Service Representative

    Classic Collision 4.2company rating

    Call center representative job in Chattanooga, TN

    Classic Collision is now hiring a Customer Service Representative. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. Please come and join our team! Why Choose Classic Collision? * Paid Weekly * Continuous Training * Supportive Team Culture * Company match 401K * Medical/Dental/Vision * Paid Time Off - 6 Paid Holiday * Rewarding Work Customer Service Representative (CSR) serves as the first impression of Classic Collision's customer experience. Responsibilities * Explain and educate customers on repair process on a high level, including insurance claim information and processes. * Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes. * Coordinate Rental Car /Tow companies to provide one-stop service to all customers. * Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup teammate. * May assist in customer communication throughout the repair process. * Monitor DRP assignments, estimate/repair appointments and capture rates of assignments. * Follow up on all DRP assignments present and past to maintain sales for the center. * Maintain DRP logbooks and Enterprise ARMS daily. * Secure proper payments * Assist with reconciling invoices to payables report daily and monthly (as applicable) * Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area. * Perform other administrative tasks and duties as required to successfully meet the needs of the business. * Other duties as assigned. Qualifications * Must be at least 18 years of age. * Previous experience in customer service, sales, or other related fields is preferred. * Must have a valid driver's license and be eligible for coverage under company insurance policy. * Effective communication (written and verbal) and interpersonal skills are required. * Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment. Behaviors/Competencies Integrity-Respect and accountability at every level and every interaction Customer Service-Provide the highest level of customer service while building customer satisfaction and retention Innovation-Develops and displays innovative approaches and ideas to our business Teamwork-Contributes to building a positive team spirit and supports everyone's efforts to succeed Physical & Environmental While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. Classic Collision is an Equal Opportunity Employer: As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. Reasonable Accommodations: Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please e-mail or call ************. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. This job description is not a complete statement of all duties and responsibilities comprising the position.
    $24k-31k yearly est. 19d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Ryan Nichols-State Farm Agent

    Call center representative job in Powells Crossroads, TN

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency License reimbursement Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment Bilingual Spanish preferred If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $27k-35k yearly est. 1d ago
  • Customer Service Representative

    Legacybox 4.0company rating

    Call center representative job in Chattanooga, TN

    Our Mission Legacybox helps families reconnect with the most meaningful moments of their lives by digitizing and preserving their recorded memories. Every photo, film reel, and tape we process is a piece of someone's personal history and a link between generations. We make these memories accessible and shareable for the future, and we give our customers peace of mind knowing their stories will endure. About the Role As a Customer Service Representative, you will be one of the first voices and faces of Legacybox. Your work directly shapes how customers feel about trusting us with their most treasured items. You will assist customers through phone, email, and live chat, and you will help guide them through their journey with warmth, clarity, and professionalism. This is a role for someone who enjoys problem solving, supporting others, and creating great experiences at every touchpoint. You will respond to questions, troubleshoot order issues, and provide the steady reassurance that defines the Legacybox brand. You will work closely with the Customer Experience team to uphold high standards and contribute to a culture of empathy, care, and accuracy. Job Type: In Office, Full-Time Pay: Starting at $18.00 per hour Shift Options: Monday through Friday, 9:30 AM to 6:30 PM Responsibilities Customer Support * Answer customer inquiries through phone, email, and live chat with accuracy, clarity, and empathy. * Provide warm, human support that builds trust and strengthens customer relationships. * Navigate and master our order management system to manage customer accounts efficiently. * Handle customer concerns with patience and professionalism while offering solutions that reflect our standards of care. Operational Excellence * Follow established SOPs to ensure consistent and high-quality service. * Stay aligned with CX team goals around response time, accuracy, and customer satisfaction. * Participate in ongoing training, skill development, and feedback cycles. * Support the broader CX team with additional tasks assigned by leadership. Who You Are * Available to work in the office. * At least 18 years old. * Comfortable with computers, digital tools, and multitasking. * Positive, adaptable, reliable, and motivated by helping people. * Committed to accuracy and detail, with strong written and verbal communication skills. * Holds an associate degree or has at least one year of relevant work experience. * Able to pass a drug test and all state, federal, and criminal background checks. Benefits * Competitive pay starting at $18.00 per hour. * Healthcare coverage that includes medical, dental, and vision plans. * Health Savings Account eligibility. * Short-term disability plan available after the 30-day waiting period. * Free 24/7 access to TextCare for medical support. * Retirement plan with employer match, available after six months for employees age 21 or older. * Paid time off, accrued bi-weekly. * Exciting incentive programs and performance bonus opportunities up to $700 during peak season. * Opportunities for growth and advancement within the Customer Experience team. Work Environment We take great pride in our Chattanooga facilities, including our downtown office and our newly renovated digitization plant where thousands of family memories are handled with care each day. This position is located on our Customer Experience floor inside the plant. Who is Legacybox Legacybox, originally known as Southtree, has helped more than one million families digitize and preserve their most meaningful home movies, photos, and film. Our company was founded on a commitment to restore and revalue what matters most. We pursue simple, thoughtful, and design-driven solutions that help people reconnect with the memories that shape their lives. Legacybox is an Equal Opportunity Employer and complies with all Federal, State, and Local laws that prohibit discrimination in employment.
    $18 hourly 17d ago
  • Customer Service Representative - Chattanooga, TN

    Kedia Corporation

    Call center representative job in Chattanooga, TN

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $26k-34k yearly est. 19h ago
  • Customer Service Medical Rep

    Global Channel Management

    Call center representative job in Chattanooga, TN

    Customer Service Medical Rep needs 2 years experience in a customer service support role is required Customer Service Medical Rep requires: Ø Possible COVID-19 vaccine mandate. Ø Knowledge in medical terminology Ø Customer service support role is required Ø Ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles and accountability. Ø Proficient interpersonal and organizational skills Ø Independent, Sound decision-making and problem-solving skills Ø Must be able to work in an independent and creative manner. Ø Self-motivated and able to manage multiple tasks and set priorities. Ø Effective time management skills Ø Excellent oral and written communication skills Ø Strong interpersonal and organizational skill Customer Service Medical Rep duties; Ø Supports area clinical team and serves as a proactive resource for members related to disease prevention and benefit education. Ø Conduct educational telephone calls advising members of available benefits, services and programs; completes health needs assessment, and refers members to population health management programs as appropriate. Ø Reach out to members with identified gaps in care; encouraging and motivating them to become compliant; offering assistance in locating providers and appointment scheduling. Ø Manage system work queues; screening identified members for eligibility, prior case activities, recent claims, customer service inquiries and authorization history; assigning members to clinical team for call outreach and intervention. Ø Facilitate research and analysis of inquiries and/or complaints related to processes and designations, member lost incentives, and other program related inquiries Ø Work overtime as needed
    $26k-34k yearly est. 60d+ ago
  • CSR (Teller)

    Builtwell Careers

    Call center representative job in Chattanooga, TN

    As a Builtwell CSR, you will be the first face in relationship building for our valued customers. As you interact with the majority of our customers entering our Financial Centers, you will warmly welcome each one of them with an inviting smile while serving their transaction needs and having meaningful conversations to identify any additional opportunities to fulfill their full financial needs. Job Duties and Primary Responsibilities: CSR responsibilities include, but are not limited to the following: Represent Builtwell Bank with integrity inside the branch and in the community, and ethically work within established policies and procedures while delivering world class, second to none customer service. Run an inside or drive-through teller window by providing paying and receiving transaction services to customers with accuracy, efficiency, professionalism , and personality in a fast paced environment. Demonstrate knowledge of available products and services in order to answer customer inquiries. Balance cash items, teller over/short report, and other negotiable financial items while adhering to all branch cash control policies and procedures. Answer the telephone in a friendly and professional manner with a positive attitude of helping the customer. Demonstrate exceptional teamwork to ensure branch team goals and individual goals are exceeded. Required Qualifications High school diploma or GED Skills and Competencies Basic computer skills Excellent communication skills Stellar customer service skills Ability to work with money transactions with high degree of accuracy Ability to stand for extended periods of time and lift up to 25 pounds in coin or currency Ability to learn and follow financial center operation and security procedures.
    $26k-34k yearly est. 10d ago
  • Customer Service Representative - State Farm Agent Team Member

    Aaron Franklin-State Farm Agent

    Call center representative job in Chattanooga, TN

    Job DescriptionBenefits: Simple IRA with matching contributions Life Insurance Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Aaron Franklin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. I have proudly served the Chattanooga area for over 20 years. With a B.S. in Business Administration from the University of South Florida and an MBA from Warner Southern University. My office is licensed in TN, GA, AL & KY, offering coverage for Auto, Home, Life, and Health insurance needs. On a personal note, I have been married for 26 wonderful years and together with our five children, we cherish the outdoors, sports, and exploring new destinations.
    $26k-34k yearly est. 19d ago
  • Bilingual Customer Accounts Representative

    Lifeline Lending

    Call center representative job in Dalton, GA

    Lifeline Lending, LLC, is an online marketplace lender. We have a current opening for an experienced bilingual Customer Accounts Representative. Ideal candidates will be part of the account management and collection efforts in line with our Corporate Purpose and Guiding Principles in an innovative, call center environment. This position is onsite, in person in Dalton, GA. BILINGUAL CUSTOMER ACCOUNTS REPRESENTATIVE JOB RESPONSIBILITIES Timely respond to customer questions, primarily by telephone. Handle between 100-120 calls per day. Review account information and facilitate collections with the primary responsibility to collect from clients and provide insight into A/R aging Ensure documentation of all collection attempts in appropriate systems Directly initiate collection efforts by contacting past due accounts in order to discuss account and arrange payment Meet or exceed minimum goal requirements based on Company objectives BILINGUAL CUSTOMER ACCOUNTS REPRESENTATIVE JOB REQUIREMENTS 1-2 years in Account Management, Collections, Credit Management, Accounts Receivable or closely related field with a proven ability to meet and exceed goals Prior relevant experience in subprime lending, mortgage, consumer lending, call center collections, and/or commercial lending collections strongly preferred Proficient and professional verbal and written communication skills Proficient computer knowledge including Microsoft Office products including Outlook email and point of sale systems Ability to interact effectively primarily over the telephone and through email Attention to detail and exceptional prioritizing and organizations skills Strong interpersonal, active listening, critical thinking, and analytical skills Flexibility to work various daytime schedules Bilingual in Spanish/English strongly preferred BENEFITS Base pay plus monthly bonus opportunities Paid Time Off Paid Holidays 401(k) including company match Medical, dental, vision insurance including dependent coverage Company Paid Life Insurance Company Paid Short and long term disability Pay rate: $16 to $17 per hour Job Type: Full-time
    $16-17 hourly 23d ago
  • CSR (Teller)

    First Volunteer Bank 4.1company rating

    Call center representative job in Chattanooga, TN

    As a Builtwell CSR, you will be the first face in relationship building for our valued customers. As you interact with the majority of our customers entering our Financial Centers, you will warmly welcome each one of them with an inviting smile while serving their transaction needs and having meaningful conversations to identify any additional opportunities to fulfill their full financial needs. Job Duties and Primary Responsibilities: CSR responsibilities include, but are not limited to the following: * Represent Builtwell Bank with integrity inside the branch and in the community, and ethically work within established policies and procedures while delivering world class, second to none customer service. * Run an inside or drive-through teller window by providing paying and receiving transaction services to customers with accuracy, efficiency, professionalism , and personality in a fast paced environment. * Demonstrate knowledge of available products and services in order to answer customer inquiries. * Balance cash items, teller over/short report, and other negotiable financial items while adhering to all branch cash control policies and procedures. * Answer the telephone in a friendly and professional manner with a positive attitude of helping the customer. * Demonstrate exceptional teamwork to ensure branch team goals and individual goals are exceeded. Required Qualifications * High school diploma or GED Skills and Competencies * Basic computer skills * Excellent communication skills * Stellar customer service skills * Ability to work with money transactions with high degree of accuracy * Ability to stand for extended periods of time and lift up to 25 pounds in coin or currency * Ability to learn and follow financial center operation and security procedures.
    $28k-34k yearly est. 11d ago
  • Customer Service Rep(08868) - 110 Cove rd

    Domino's Franchise

    Call center representative job in Chickamauga, GA

    ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Job Details PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 4. Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Additional Information Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $25k-33k yearly est. 60d+ ago
  • Customer Service Representative

    Airsystems Unlimited

    Call center representative job in Cleveland, TN

    AirSystems Unlimited, LLC. serving the Chattanooga and Cleveland, TN areas is looking to hire a full-time 5-star Customer Service Representative to join our A-team. This dynamic position is responsible for managing incoming phone calls and emails regarding service, maintenance, replacement requests, and scheduling orders. Are you comfortable creating, dispatching, and invoicing orders? Can you coordinate and schedule HVAC service appointments? Do you enjoy supporting field techs and other team members? Do you enjoy providing a world-class experience in a fast-paced office environment? If so, read on This 5-star Customer Service Representative position pays a competitive wage of $18.00-$20.00/hour depending on skills and experience. You will also be eligible for excellent benefits that include health, dental, vision AND life insurance, PTO, and opportunities for growth and expansion! If this sounds like the opportunity that you've been looking for, please fill out our initial 3-minute, mobile-friendly application. ABOUT AIRSYSTEMS UNLIMITED, LLC AirSystems Unlimited, LLC has been serving our Tennessee communities of Hamilton and Bradley Counties since 1988, and we aren't slowing down! We have maintained positive and trustworthy relationships with our clients by staying dedicated to our belief that every person deserves to have comfort! We believe that comfort doesn't only come from a highly-functioning HVAC system but, ultimately, from the peace of mind gained from knowing the values of your service team, receiving superior customer service, and having a job done expertly and accurately each time. We promise to be committed to excellence, honesty, and safety in everything we do. How do we maintain such great relationships with our community members? We set the standard high and only hire the best! We understand that our success begins with those who have to interact with clients the most. Because of this, we believe that our employees have the ability to change lives every day! We are dedicated to supporting and investing in our employees through competitive pay with bonus opportunities, and the chance to grow and expand in their career through ongoing trainings! We strive to maintain a positive work atmosphere where you can come to work looking forward to a day of purpose, and a day of fulfillment. You will be supported, trusted, and encouraged in your work, as you are the face of our great company! We are professional, but we value finding time to relax and enjoy time with one another and our families during special external team events. We value our A-team, our customers, and our community! A DAY IN THE LIFE OF A 5-STAR CUSTOMER SERVICE REPRESENTATIVE As one of our high-performing Customer Service Representatives, you arrive on-time each day ready to work hard to ensure maximum scheduling efficiency without compromising customer service. You enjoy working in the office and speaking with customers both on the phone and via email communications. You strive to "wow" customers with professionalism, courtesy, and efficiency. You are vital to our team as you are a 5-star support system and liaison for our A-team service technicians. Your friendly and capable demeanor comes through as you receive incoming client calls and dispatch service calls to HVAC field technicians. You schedule calls in order to provide prompt, convenient service, as well as maximize our field technicians' time and mileage. You forecast days and weeks ahead to keep all employees working and on track. You genuinely enjoy orchestrating and organizing the day and helping others to be successful! You leave each day with a sense of purpose and accomplishment as you help us achieve our company goals! QUALIFICATIONS OF A 5-STAR CUSTOMER SERVICE REPRESENTATIVE Excellent clerical office experience and excellent computer skills Excellent written and oral language skills (proper grammar, spelling, punctuation a MUST) Natural customer service skills Self-motivated Proficiency using Microsoft Office, Google Drive, Calendar, Sheets, Docs, etc. On time and excellent attendance Ability to effectively communicate as a liaison between customers, technicians, and the company Coachable, friendly, and helpful Be a well-rounded professional who is good at juggling multiple tasks at a time Are you naturally organized and enjoy creating efficient processes? Do you pride yourself on being able to multitask effectively? Do you enjoy working on a team? Are you a genuinely optimistic person with a positive attitude? If yes, we want you on our customer service team! ARE YOU READY TO JOIN OUR 5-STAR CUSTOMER SERVICE A-TEAM? If this 5-star Customer Service Representative position on our customer service team sounds like it was tailor-made for you, apply today! You may be the superstar we've been searching for! Location: 37311
    $18-20 hourly 60d+ ago
  • Veterinary Client Service Representative

    Thrive Pet Healthcare

    Call center representative job in Chattanooga, TN

    Dentistry and Oral Surgery for Animals in Chattanooga, a Thrive Pet Healthcare Partner, is hiring a Veterinary Receptionist! Dentistry and Oral Surgery for Animals in Chattanooga invests heavily in our teams' growth and development. We provide an emotionally intelligent work environment and strive to maintain a positive work/life balance. At Dentistry and Oral Surgery for Animals we pride ourselves in providing the best benefits package in the industry which includes health, life, vision, dental, PTO, paid holidays, uniform allowance, CE allowance, 401(k), paid parental leave, quarterly bonus program, impressive pet benefits, and much more! Job Overview: The Veterinary Receptionist is responsible for providing office support including greeting clients and patients, appointment scheduling, preparing medical records, answering and directing incoming phone calls, presenting and processing financial options, and processing and balancing financial payments. Strong customer service skills are crucial as the Veterinary Receptionist is the initial contact for customers. Our Ideal candidate: * Strong communication skills * Exceptional customer service skills * Team player * Minimum of 2 years veterinary front desk experience Dentistry and Oral Surgery for Animals is an exciting veterinary dentistry practice. We have a large clientele that we strive to meet or exceed their expectations. We foster a team atmosphere and we would like a positive, hard working Veterinary Receptionist to the team. If you are passionate about pets and providing exemplary customer service, come join us!! Apply today! We look forward to hearing from you!
    $24k-34k yearly est. Auto-Apply 6d ago
  • Bilingual Customer Service Representative

    Georgia Auto Pawn

    Call center representative job in Dalton, GA

    Job Scope: Start your career in the consumer finance industry with an industry leader. We give you the skills and experience needed to begin a solid professional career in the Title, Payday and Signature Loan industry. The role of Bilingual Customer Service Representative is the first point of contact for our customers. Our Bilingual Customer Service Representatives learn all aspects of our business and use that knowledge to provide our customers with the best financial products and services to meet their individual financial needs. We are seeking driven individuals capable of handling multiple tasks while engaging with our customers in person and over the phone. Why should you work with us? Start your career with an industry leader where you will receive best-in-class Be on a fast track to success. We consistently promote from within. Work with a team of professionals who will ensure your Competitive wages with real advancement opportunities Majority company paid Health, Dental and Vision 401k Program Company Paid - Life and Disability Insurance 2 Weeks paid Vacation, 5 paid Holidays, 2 PTO and 5 Sick days 40hr Work Week - Monday thru Saturday Every Sunday Off $12.55 to $13.75 Per hour Monthly bonus potential Preferred Qualities and Experience: 1+ year conducting Phone Sales or Call Center Experience. 1+ years Customer Service, Sales, Lending, or Collections experience Teamwork mentality developed through team Some college or military experience Passion for Customer Service General understanding of basic math and capability to Pleasant and inviting phone Minimum Required Education and Qualifications: Preferred English and Spanish speaking High School Diploma or equivalent Must be able to work 40 hours per week, including Saturdays Satisfactory completion of pre-employment screenings Reliable form of personal transportation and valid Driver's License The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.
    $12.6-13.8 hourly Auto-Apply 24d ago
  • Seasonal Customer Service Representative - Pisgah, AL

    Ergon 4.5company rating

    Call center representative job in Pisgah, AL

    PLEASE NOTE: Pay ranges or amounts listed on third-party job sites are not provided by Ergon Inc. or affiliated companies and may not reflect actual compensation. Pay will be discussed during the interview process and is based on qualifications and experience. Position Title: Seasonal Customer Service Representative Reports to: Branch Manager Allgas, Inc of Alabama is a family-owned business with more than 70 years of experience serving homes and businesses across the Southeast. With over 30 locations in 5 states, we are a relationship-driven organization built on strong connections with our employees, customers, and communities. As part of the Ergon family of companies, we combine the responsiveness and personal touch of a family business with the resources and professionalism of a larger organization. Our culture emphasizes safety, integrity, and teamwork, and we are dedicated to supporting employee growth while delivering exceptional service. Job Summary: Based in Pisgah, AL, Seasonal Customer Service Representatives are critical to our success, serving as the voice of our company through daily interactions with our current and future customers. Allgas, Inc. is seeking a dependable and customer-focused individual to support our team during our busy season. This role is ideal for someone who enjoys helping others, values trust and reliability and thrives in a fast-paced environment while providing professional, courteous service, scheduling propane deliveries, processing payments, and assisting with general office duties. Key Responsibilities: * Answer incoming phone calls in a courteous and professional manner * Respond to customer questions, concerns, and requests accurately and efficiently * Maintain a calm and helpful attitude, even in challenging situations * Perform general office duties such as filing, scanning, and data entry * Create propane deliveries after obtaining information from customers * Accept cash, check, and credit card payments from customers Qualifications: * High school diploma or equivalent required * Strong verbal and written communication skills * Friendly, patient, and professional demeanor * Ability to handle multiple tasks at once * Basic computer and typing skills * Prior customer service experience is a plus At Ergon Inc., we live by our core values: * Empowered Service: Together, we're committed to delivering unparalleled service. We do what's right, provide solutions and foster stronger relationships with our teams and customers. Employee safety is our top priority and the first consideration in all aspects of our service. That's empowered service. * Selfless Leadership: We lead with compassion and put those around us before ourselves. We don't say we're the experts; we demonstrate it through technical expertise, category innovation and care for what we do. We call this selfless leadership. * Purposeful Growth: We believe employee growth and company growth go hand in hand. We build our legacy together to ensure future success through purposeful growth. The company has always reinvested tremendously back into the business, but not just growing for the sake of growing, but growing in a careful and strategic way. * Respectful Relationships: And together, we foster a culture of respect, acceptance and diversity of ideas and of people. Our differences make us stronger. And we're united by our shared values, always forging respectful relationships. Come join the team! Must be able to pass a pre-employment drug screen and background check. A clean MVR is required. We are an EEO/AAP employer. Job Role: Seasonal Customer Service Representative Location: Allgas Inc, 14205 Alabama Hwy 71, Pisgah, AL 35765 Employment offer contingent upon pre-employment drug test, background check, and MVR.
    $30k-36k yearly est. 10d ago
  • Customer Service Representative - State Farm Agent Team Member

    Misty Allen-State Farm Agent

    Call center representative job in Cleveland, TN

    Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Misty Allen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. MONDAY-FRIDAY 8:30-5pm
    $26k-34k yearly est. 4d ago

Learn more about call center representative jobs

How much does a call center representative earn in Chattanooga, TN?

The average call center representative in Chattanooga, TN earns between $20,000 and $35,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.

Average call center representative salary in Chattanooga, TN

$27,000
Job type you want
Full Time
Part Time
Internship
Temporary