Call center representative jobs in Colorado Springs, CO - 177 jobs
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Call Center Representative
Customer Service Representative
Call Center Specialist
Customer Sales Representative
Customer Care Representative
Call Center Rep - In Office
Trentini Agencies
Call center representative job in Gleneagle, CO
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 1d ago
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Call Center Representative ( Inbound )
Slade Glass Co 3.4
Call center representative job in Colorado Springs, CO
At Slade Glass Co., we believe in creating a lasting impact through superior craftsmanship and an unwavering commitment to customer satisfaction. We're a family-owned business proudly serving Northern Colorado since 1961, specializing in residential and commercial glass installation, repair, and replacement. Our team is looking for a dedicated and dynamic Customer Service Representative to help us continue providing exceptional service to our clients. If you're looking for an opportunity to grow in a fast-paced, professional, and rewarding environment, we want to hear from you!
The Customer Service Representative plays a key role in supporting our daily operations while ensuring our customers receive top-notch service from the first point of contact. If you thrive in a customer-focused, fast-paced environment and enjoy taking on new challenges, this role is perfect for you.
Key Responsibilities:
Assist all customers, answer phones, distribute mail, and manage office supplies.
Assist customers with scheduling appointments, ordering products, order pick-ups, cash outs, and general inquiries via phone, email, and in-person.
Learn the glass industry and assist with inside sales, helping customers find the right products and services.
Support team communication by relaying relevant customer and job-related information to the appropriate departments.
Track and manage orders, ensuring timely delivery and accurate information is communicated to customers.
Maintain accurate records of customer communications, order details, and relevant documentation.
Coordinate with the installation and repair teams to schedule appointments, ensuring the timely and efficient completion of projects.
Enter customer information and order details into the company's database with attention to detail and accuracy.
Act as the point of contact for any customer service issues, working to resolve problems and ensure customer satisfaction.
Qualifications:
Proficiency in Microsoft Office, Google Workspace, and general computer software.
Strong organizational and critical thinking skills with the ability to stay calm under pressure.
Excellent written and oral communication skills; ability to engage with employees at all levels.
Ability to multitask, prioritize, and meet deadlines in a dynamic environment.
Self-starter with a positive, team-oriented attitude.
Experience in customer service or a related administrative role preferred.
A High school diploma or equivalent required; an associate's degree or higher is a plus.
Why Work at Slade Glass Co.?
We don't just install glass, we build long-lasting relationships with our customers and employees. Our core values of Integrity, Respect, Loyalty, and Professionalism guide everything we do. If you're ready to make an impact, be part of a supportive family environment, and grow your career with a respected company, apply today!
Slade Glass Co. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information, military status, or any other protected characteristic under federal, state, or local law.
$29k-36k yearly est. 60d+ ago
Associate Customer Care Representative
Amica Mutual Insurance 4.5
Call center representative job in Lone Tree, CO
Denver Regional Office 10375 Park Meadows Dr Lone Tree, CO 80124 Thank you for considering Amica as part of your career journey, where your future is our business. At Amica, we pride ourselves on being an inclusive and supportive environment. We all work together to accomplish the common goal of providing the best experience for our customers. We believe in trust and fostering lasting relationships for our customers and employees! We're focused on creating a workplace that works for all. We'll continue to provide training, guidance, and resources to make Amica a true place of belonging for all employees. Want to learn more about our commitment to diversity, equity, and inclusion? Visit our DEI page to read about it!"
As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes. Our office located in Lone Tree, CO is seeking an Associate Customer Care Representative to join the team!
Job Overview:
This position involves telephone contact to assist and service policy holders with their insurance needs. Ideal candidates will possess prior experience in service and sales, demonstrate a professional telephone manner, and exhibit strong teamwork skills.
Responsibilities:
* Conduct professional telephone conversations to service customer accounts in a high call volume environment
* Problem-solve and use time effectively to multitask and prioritize work
* Assist customers with various billing and policy change transactions over the phone
* Gain customer trust and respect by establishing and maintaining effective relationships
* Demonstrate a high standard of customer service
* Collaborate with others in a team setting
Salary and Work Schedule:
A starting annual salary of $48,278 ($23.21/hr). Additional compensation would be dependent on level of experience and applicable licenses within the property and casualty industry with a range of up to $71,924 annually ($34.58/hr).
The 40 hour work week is scheduled from Monday through Friday, between the core hours of 8:00 AM and 5:00 PM, and includes a few holidays and Saturdays annually.
Work from home may be available up to two days a week once trained to work independently.
This posting is anticipated to be closed on 2/5/2026.
Total Rewards:
* Medical, dental, vision coverage, short- and long-term disability, and life insurance
* Paid Vacation - you will receive at least 13 vacation days in the first 12 months, amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly.
* Holidays - 14 paid holidays observed
* Sick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employment
* Generous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contribution
* Annual Success Sharing Plan - Paid to eligible employees if company meets or exceeds combined ratio, growth and/or service goals
* Generous leave programs, including paid parental bonding leave
* Student Loan Repayment and Tuition Reimbursement programs
* Generous fitness and wellness reimbursement
* Employee community involvement
* Strong relationships, lifelong friendships
* Opportunities for advancement in a successful and growing company
Qualifications
* High school diploma or equivalent education required
* Previous customer service and sales experience
* Excellent interpersonal and communication skills
* Computer keyboard and processing skills
* Previous insurance background is a plus, but not required
* After hire, employees will be required to obtain a state insurance license and meet continuing education requirements to maintain their license (comprehensive training will be provided)
Amica conducts background checks which includes a review of criminal, educational, employment and social media histories, and if the role involves use of a company vehicle, a motor vehicle or driving history report. The background check will not be initiated until after a conditional offer of employment is made and the candidate accepts the offer. Qualified applicants with arrest or conviction records will be considered for employment.
The safety and security of our employees and our customers is a top priority. Employees may have access to employees' and customers' personal and financial information in order to perform their job duties. Candidates with a criminal history that imposes a direct or indirect threat to our employees' or customers' physical, mental or financial well-being may result in the withdrawal of the conditional offer of employment.
About Amica
Amica Mutual Insurance Company is America's oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share.
Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information, or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.
Amica Mutual Insurance Company is committed to protecting job seekers from recruitment fraud. We never request sensitive personal information or payment during the interview process. All legitimate job opportunities are listed on our official careers site: ************************** Learn more in the "Is Amica hiring?" section of our FAQ.
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$48.3k-71.9k yearly 3d ago
Call Center Representative
Cellular Sales Verizon Authorized Retailer 4.5
Call center representative job in Colorado Springs, CO
CallCenterRepresentative
Customer Service | Business Development
Cellular Sales is Growing!
Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
Salary Grade/Level/Family/Range
$15-17 per hour depending on experience and skill level.
JOB DESCRIPTION
Summary/Objective
Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.
Essential Functions
Follow up on distributed leads
Generate store traffic and contribute to the markets success
Handle customer inquiries both by phone and text
Support sales force by generating sales leads
Follow communication scripts when handing different topics
Research required information using available resources
Provide customers with product and service information
Candidates should be able to take feedback and criticism to improve productivity and character
Competencies
Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.
Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work
This is a full-time position.
Travel
No travel is expected for this position.
Required Education and Experience
High School diploma or GED
Preferred Education and Experience
Previous office experience
Proficient in Microsoft Office
Knowledge of customer service principles and practices
Experience in a callcenter or customer service environment
Data entry and typing skills (including 10 key)
Essentials
Positive attitude
High school diploma or equivalent; college degree preferred
Minimum two years of related work experience
Effective communication skills
Interest and understanding of technology products and services
Business ownership mentality
$15-17 hourly 32d ago
Call Center Sup/TL
Systems Integration, Inc. 4.3
Call center representative job in Colorado Springs, CO
Systems Integration, Inc. (SII) is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of combined experience in IT and systems integration, we have helped US Government agencies and commercial businesses elevate their customer satisfaction with our portfolio of solutions and services. Join our customer service team to discover a professionally and financially rewarding career in an exciting, fast-paced, and growing government-contracting industry!
We are hiring a CallCenter Sup/Team Lead to work at a site located in Colorado Springs, CO. Must be available to work during the hours of operation which are following 2:30am and 7:30pm MST (7) days per week including holidays. Shift schedules are 2:30am to 11:00am and 11:00am to 7:30pm any day of the week.
This is a Service Contract Act Wage Determination position that pays an additional $4.41 per hour for Health & Welfare (H&W) benefits, in addition to the base wage rate.
The Team Lead/Supervisor will work with Management to ensure adequate staffing levels are met based on projected and actual call volumes. Will be responsible to ensure service level agreements are met regarding average wait times, call handle time, representative availability, adherence to escalation policy, call quality scores, privacy violations and documentation of supplemental training.
Job Requirements:
SII is an equal opportunity employer, offering competitive pay
* Must be a US citizen and be able to obtain a public trust clearance.
* Proven knowledge and experience in the principles and processes for providing customer service including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
* Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar to produce clear documentation of calls.
* Adept at active listening, effective speaking skills to convey information effectively, be service oriented actively seeking ways to help and resolve problems.
* Excel at reading comprehension, understanding written communications in work related documents.
* Employ critical thinking skills using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
* 2 plus years callcenter supervisory experience and proven ability to lead a team of approximately 10+ CallCenterRepresentatives.
* Responsible for the development of direct reports through weekly coaching, and quality inspection.
* BA Degree preferred.
and performance-based incentives, including paid vacation, 10 paid holidays per year.
Must be able to pass a federal background check going back 7 years without felonies. Must be able to pass a federal credit check.
$30k-34k yearly est. 60d+ ago
Call Center Representative
Coconclean
Call center representative job in Colorado Springs, CO
We are looking for a CallCenterRepresentative to join our team! As a CallCenterRepresentative, you will be the main liaison between our company and current and potential customers. You main goal will be to effectively address customer issues, complaints and inquiries in a timely manner.
CallCenterRepresentative duties and responsibilities:
Manage inbound and outbound customer calls in a timely manner
Identify customers' needs and wants, give your best to clarify information
Research every issue and provide solutions to them
Recognize opportunities to upsell our products and services
Follow our company's communication “scripts”
Keep records of all conversations in our callcenter database in a comprehensible way
When assigned, attend educational seminars
Build strong relationships with customers
Follow our customer engagement strategy
Meet qualitative and quantitative targets
CallCenterRepresentative requirements:
Previous experience in a customer support role
Track your own work on a daily basis and compare to banchmarks
Strong phone and verbal communication skills
Excellent listener
Adaptable to different personality types
Familiarity with CRM technology
Customer focus
Ability to multi-task
Set priorities
Excellent time management skills
High school degree
$28k-36k yearly est. 60d+ ago
Customer Service Representative
The Overhead Door 3.8
Call center representative job in Colorado Springs, CO
1-3 years Customer Service experience, door industry preferred. Attention to detail and problem solving. Excellent telephone, written and verbal communication skills while interfacing with all levels of staff and customers. Working knowledge of PC's and related software including MS Word, Excel, Access, Lotus Notes, etc. Basic math skills required. Willingness to learn product and processes.
Education
High School Diploma or GED
Physical / Work Environment Requirements
Ability to stand for long periods of time in a non-climate controlled environment. Ability to lift up to 50 pounds Light clerical work including answering / screening / telephone calls to the appropriate person, resolution of calls (orders, quotes, etc). Ability to use hand tools and assist or complete modifications to products i.e. glazing, section width changes, insulating, etc. and fork truck operation. Respond to customer requests for information concerning order tracking, order expediting and product availability. Perform order entry at both sales invoicing level and request for products from supply plants. Notify customers of potential backorders, credit issues, order availability and any other information regarding orders. Act as a liaison between sales center and plant departments, gather the necessary information and respond appropriately. Process all necessary paperwork for the daily operation of the sales center as required. Delivery responsibilities as required. Including driver qualified (valid license). Assist in unloading and loading vendor and customer vehicles. Monitor completion of daily customer LTL shipment including UPS. Assist the GM and AGM with inventory controls including but not limited to cycle counts, daily review inventory levels, scrap processing and loss prevention. Other duties as assigned.
$36k-41k yearly est. Auto-Apply 60d+ ago
Call Center Representative
Pueblo Community Health Center 3.5
Call center representative job in Pueblo, CO
CallCenterRepresentative (Bilingual Preferred) Full Time Starting Pay Range: $16.50 - $19.41 an hour Pueblo Community Health Center offers a flexible benefits program to full-time and part-time employees working 20 hours or more per week. Benefit opportunities presently available to employees are listed below:
* Medical Insurance
* Dental Insurance
* Vision Insurance
* Long-Term Disability Insurance
* Short-Term Disability Insurance
* Life Insurance
* 403(b) Tax-Sheltered Annuity Plan
* Cafeteria 125 Flexible Spending Account
In addition to the benefits available for purchase through the Cafeteria 125 plan, Pueblo Community Health Center offers supplemental insurances and generous paid time off benefits including holidays and personal time off (PTO). The organization also contributes to the employee's tax-sheltered annuity plan after one year of service.
Job Summary: Answer and direct telephone calls, schedule appointments, answer inquiries and questions, troubleshoot problems and provide excellent customer service, maintain confidentiality.
Reports to: Clinic Support Services Supervisor
Supervision Exercised: None
Education/Experience/License/Certification:
* High School Diploma or Equivalent
* A minimum of one year experience in a medical office preferred
* Experience in appointment scheduling
Required Travel: Infrequent travel may include limited local travel
Knowledge/Skills/Abilities:
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Good typing skills and computer working knowledge. Knowledge of ten-key machine. Ability to use routine office equipment, phone, copier, etc.
* Ability to handle confidential and sensitive information to communicate effectively on the telephone.
* Excellence in public relations and communication skills including identifying and responding appropriately to patient concerns.
* Conversational Spanish preferred (may be required depending on departmental needs) excellent organizational skills and ability to work in a multi-tasked environment.
* Essential to have ability to understand verbal information and instruction, exchange verbal information and to present information verbally.
* Essential to have ability to read and understand written materials, and to have ability to compose information and instruction in written form.
* Essential to have ability to memorize.
* Essential to have ability for reason mathematically and to have analytical and problem-solving skills.
Essential Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Ensure the function and activities of this department to embrace the philosophy, mission, values and Communicate with Heart service model supported by the Board of Directors of Pueblo Community Health Center, Inc.
* Adhere to the guidelines and procedures of Pueblo Community Health Center, Inc.
* Answer multiple phone lines and handle calls according to procedures.
* Greets caller as they contact the center by telephone.
* Respond to patients' inquiries, requests, dispute over the phone, and route it to the appropriate department or staff.
* Identify and escalate priority issues.
* Accurately schedule all necessary appointments.
* Confirm daily appointments and update demographic and insurance information.
* Enroll new patients into the system in order to obtain necessary screening and medical appointments.
* Answers inquiries by clarifying desired information; researching, locating, and providing information.
* Provide coverage on holidays and during extended hours as needed.
* Perform general office duties such as recordkeeping, filing, copying, scanning, etc.
* Process patient calls and messages through NextGen's electronic message/tasking system. Perform other duties as assigned.
The above duties are not all inclusive and are not intended to limit or define the duties that may be assigned.
Physical Demands:
The physical demands described here are representative of those that are typically required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* The employee frequently communicates with employees and the public while performing routine office tasks and must be able to exchange accurate information.
* The employee frequently retrieves and disseminates information using written materials and electronic devices.
* The employee frequently observes, receives and otherwise obtains information from all relevant sources and identifies information by categorizing, recognizing differences or similarities, and detecting changes in circumstances or events.
* The employee frequently operates computers and other office productivity equipment.
* The employee frequently remains in a stationary position while performing routine office tasks.
* The employee occasionally moves about the office; and positions self while performing routine office duties such as accessing files and operating equipment.
* The employee occasionally moves or positions objects weighing up to 25 pounds while performing routine office duties such as opening file drawers, moving files, etc.
Closing Date: Open until filled.
Pueblo Community Health Center is a tobacco and drug-free workplace. EOEA
Apply online at Pueblo Community Health Center
$16.5-19.4 hourly 3d ago
Custom Cabinet Sales Rep.
Kitchen Refresh
Call center representative job in Colorado Springs, CO
Kitchen Refresh is seeking a custom cabinet sales professional franchisee. The franchisee owner-operator would be responsible for a territory in the Indianapolis area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
$33k-45k yearly est. 60d+ ago
Call Center Customer Service Representative
Peak Dental Services 3.8
Call center representative job in Colorado Springs, CO
Join Our Growing Team at Peak Dental Services!
Are you ready for an exciting career in customer service where you can make a real difference every day? Peak Dental Services is rapidly expanding, and we're looking for an enthusiastic, full-time CallCenter Customer Service Representative to join our dynamic team. If you're a motivated individual passionate about helping people, this is the perfect opportunity!
Why Peak Dental Services?
At Peak Dental Services, we believe in creating a supportive, inclusive work environment where you can thrive! We're a rapidly growing dental network with a clear vision for the future, and we need dedicated team members like YOU to help us reach our goals. Plus, you'll enjoy the perfect work-life balance with weekends and evenings off!
Essential Functions
What You'll Do:
Answer and assist inbound calls from new and existing patients
Schedule appointments and coordinate communication between offices and staff
Assist patients by answering questions, transferring calls, and updating account information
Work with multiple dental systems to efficiently manage appointment schedules
Maintain call quality standards and meet callcenter KPIs
Demonstrate exceptional customer service at all times, ensuring every patient feels valued
Work Hours:
Monday - Friday, 7:00 AM - 5:00 PM (8-hour shift)
We Offer Competitive Benefits:
Medical, Dental, and Vision insurance
Voluntary STD-LTD and Life Insurance
Paid Time Off (PTO) and Holiday Pay
401K Match
Employee Discounts
And much more!
Qualifications
1+ years of recent experience as a CallCenterRepresentative or in an administrative role
Minimum typing speed of 40 WPM
Medical setting experience is a plus but not required
Strong written and verbal communication skills
A passion for customer service and helping others!
Work Hours:
Monday - Friday, 7:00 AM - 5:00 PM (8-hour shift)
We Offer Competitive Benefits:
Medical, Dental, and Vision insurance
Voluntary STD-LTD and Life Insurance
Paid Time Off (PTO) and Holiday Pay
401K Match
Employee Discounts
And much more!
About Us:
Peak Dental Services was founded in 2008 by Dr. Douglas Peak and his son A.J. Peak. Their vision was simple: to build a dental practice that offers exceptional care and an outstanding patient experience. With a background in business and dentistry, they quickly recognized the need for a strong team to help grow the business-and that's where YOU come in! Our team is passionate about making a difference, and we welcome motivated individuals who share that same commitment. This role is starting at 17.50/hr. DOE.
Ready to Join Our Team?
If you're looking for a rewarding, fast-paced role where you can make a difference and have fun doing it, apply today! Peak Dental Services is growing; we want you to grow with us.
Work Environment
Callcenter/scheding center located in Colorado Springs
Business casual dress code
Physical Demands
Ability to sit up to 7 hours per day
Education and Experience
High School Diploma or GED
Pay Range USD $17.50 - USD $19.00 /Hr.
$17.5-19 hourly Auto-Apply 3d ago
Customer Service Rep
Roll Off Solutions 3.8
Call center representative job in Colorado Springs, CO
Job Title: Customer Service Rep
Job Type: Full-Time
will remain open until filled
Pay: $19.00 - $21.00 Hourly
About Us:
We are dedicated to providing exceptional waste management services to our community. We believe in safety, reliability, and environmental responsibility. Our team is committed to ensuring waste is collected, handled, and disposed of in a sustainable and efficient manner.
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills make an impact? If so, we want YOU to join our team as a Customer Service Representative at Apex Waste Solutions, a trusted leader in waste management services.
Job Summary:
As a Customer Service Representative, you will be the first point of contact for our customers. You'll handle inquiries, resolve service issues, and provide expert guidance with a friendly and professional attitude. Your role is crucial in ensuring smooth operations and delivering top-tier service to residents, businesses, and municipalities.
Key Responsibilities:
Answer customer inquiries via phone, email, and in person promptly and professionally.
Assist with new service setups, account inquiries, billing questions, and service changes.
Process billing inquiries and payments.
Ensure all customer service activities comply with company policies, industry regulations, and safety standards.
Handle customer complaints and work to find effective solutions.
Coordinate with dispatch and operations teams to resolve service issues efficiently.
Maintain accurate customer records and update information in our system.
Provide a positive and helpful customer experience at all times
Identify trends and common issues to suggest improvements to services and processes.
Other job-related duties as assigned
Qualifications:
Minimum of two years of experience in customer service, preferably in the waste management industry or a related field.
Education:
High school diploma or equivalent.
Experience:
Strong communication and interpersonal skills to handle a high volume of customer interactions
Ability to multitask and work effectively in a fast-paced environment
Proactive problem-solving mindset with a focus on customer satisfaction
Proficiency in Microsoft Office and CRM systems (experience with industry-specific software is a plus)
Working Conditions:
Full-time position, Monday through Friday.
In Office
Frequent use of a computer, phone, and headset.
Compensation & Benefits:
$19.00 - $21.00 Hourly
Medical, Dental, & Vision Insurance
Matching 401k
Long Term & Short Term Disability
Life Insurance
Paid Time Off
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.
$19-21 hourly Auto-Apply 10d ago
Customer Service Representative
The Glass Guru 3.7
Call center representative job in Colorado Springs, CO
Benefits:
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
Roles & Responsibilities: As the primary person on the front lines of customer service, the Customer Service Rep handles inbound & outbound contact with customers including, but not limited to:
Answer inbound phone calls promptly during business hours
Respond to any voicemails and/or messages from answering service (if applicable)
Respond to inbound email correspondence, forward on as appropriate
Greet customers and all other visitors to the showroom (if applicable)
Screen incoming leads/potential customers
Schedule estimate appointments
Quote product by telephone for clients/customers (if applicable)
Assist Estimators with follow up on pending sales/ quotes by phone and/or email
Strategically schedule work appointments for Installation Technicians, along with customers accordingly
Troubleshoot issue from field if needed, working with GM/vendors and techs to find solutions
Check order confirmations from fabricators/vendors for size and pricing accuracy
Filing of daily work orders and estimates
Ordering of all office / shop supplies
Keeping office clean/tidy
Qualifications & Educational Requirements:
HS Diploma or equivalent
All candidates must be able pass initial background check and drug test
Preferred Skills:
Excellent verbal/written communications skills
Microsoft Office proficient (Word, Excel)
Hardworking, motivated, with excellent organizational and time-management skills
*Eligibility for company benefits contingent upon completion of initial employee probationary period and at the discretion of the Franchise Owner. Compensation: $18.00 per hour
$18 hourly Auto-Apply 60d+ ago
Customer Service Representative Bilingual Spanish
Molly Maid
Call center representative job in Colorado Springs, CO
As a Customer Service Representative, you are a key member of the team and represent Molly Maid on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Specific Responsibilities:
Receive incoming calls in professional and courteous manner
Schedule and complete estimates & cleans
Perform marketing functions to sell additional work and earn business
Return customer calls, respond to customer complaints, and resolve breakage issues
Perform administrative functions including data entry, payment processing, and supply inventory
Assist with personnel management, including hiring and recruiting functions
Perform other duties as needed which may include cross-training in related positions
Job Requirements:
Fluent in English and Spanish
Full time
We are actively interviewing for this position - Apply today and our hiring manager will follow-up!
John Kadnuck
Molly Maid of Colorado Springs
1925 Dominion Way Suite 104
Colorado Springs, CO 80918
************
Compensation: Full time 0
When you put on a Molly Maid uniform, you become part of a family-a team of people committed to excellent customer service and passionate about giving families the joy of a cleaned home and the relief from needing to do it themselves. Working for our franchise owners means they'll take care of you the way they take care of their own family and friends. Because Molly Maid is not just a company that focuses on expertly cleaning homes, it's a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers.
*All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
$29k-37k yearly est. Auto-Apply 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Connie Slater-State Farm Agent
Call center representative job in Colorado Springs, CO
Job DescriptionBenefits:
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Connie Slater - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$29k-37k yearly est. 13d ago
Customer Service Representative - State Farm Agent Team Member
Chris Hard-State Farm Agent
Call center representative job in Colorado Springs, CO
Job DescriptionBenefits:
License Reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Dental insurance
ABOUT OUR AGENCY:
Ive been a State Farm agent since 2008, and today our team includes five experienced professionals with more than 70 years of combined industry experience. That depth of knowledge allows us to serve customers confidently while still keeping the office atmosphere relaxed and enjoyable. Were a competitive, goal-oriented team that works hard, supports one another, and has fun along the way.
We offer benefits including a 401k along with health and dental coverage to support our teams long-term success. Were looking for someone who enjoys working toward goals in a team-focused environment and appreciates a balance of performance and personality. If youre motivated, collaborative, and want to be part of a seasoned group that takes pride in what they do, this is a great place to grow.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Chris Hard - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$29k-37k yearly est. 28d ago
Customer Service Rep/Expediter (06367) - 695 Jerry St., Suite 108
Domino's Franchise
Call center representative job in Castle Rock, CO
Team Wow is looking for additional help as our market share continues to grow! Join our team and start planning for your future. We offer schedules that work with you, not against you. Even if you just need a second job for some extra cash, Domino's is the perfect place for you. We are searching for qualified customer service reps with personality and a desire to please. Sales continue to grow and we live to beat the rush, so come join our family today!! Our commitment to provide excellent customer service and food is nothing without our awesome team members that are always diligent in their work and part of a team environment. What we preach, we practice, and it all starts with you.
Job Description
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General job duties for all store team members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Expedite orders to delivery and carryout vehicles.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the
phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
WORK CONDITIONS
Exposure to:
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Qualifications
16 years of age or older with a good BGC
Additional Information
All your information will be kept confidential according to EEO guidelines.
$29k-37k yearly est. 3d ago
Customer Service Representative - State Farm Agent Team Member
Kristi Stearns-State Farm Agent
Call center representative job in Castle Rock, CO
Job DescriptionBenefits:
Competitive salary
Flexible schedule
Paid time off
Training & development
You must be located in the lower 48 of the United States for the remote position! Please do not apply if you are outside the US. Time zones are very important. You must be able to work in Mountain Time Zone. I'm looking for STATE FARM insurance experienced candidates ONLY holding current property and casualty licenses. I will only be responding to United States based candidates that hold licenses with more than two years of experience in a State Farm office. The more recent the experience the better. It is very hard to train a CSR from a distance, so I require systems experience in State Farm systems. Thanks for your time and looking forward to speaking with you!
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic, professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Excellent communication skills - written, verbal and listening
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Experience in a variety of computer applications, particularly Windows
Pride in getting work done accurately and timely
Ability to effectively relate to a customer
Property and Casualty license (must have currently)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
This is a remote position.
$29k-37k yearly est. 7d ago
Customer Service Rep
Apex Waste Solutions
Call center representative job in Penrose, CO
Job Description
Job Title: Customer Service Rep
Job Type: Full-Time
will remain open until filled
Pay: $16.00 - $20.00 Hourly
About Us:
We are dedicated to providing exceptional waste management services to our community. We believe in safety, reliability, and environmental responsibility. Our team is committed to ensuring waste is collected, handled, and disposed of in a sustainable and efficient manner.
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills make an impact? If so, we want YOU to join our team as a Customer Service Representative at Apex Waste Solutions, a trusted leader in waste management services.
Job Summary:
As a Customer Service Representative, you will be the first point of contact for our customers. You'll handle inquiries, resolve service issues, and provide expert guidance with a friendly and professional attitude. Your role is crucial in ensuring smooth operations and delivering top-tier service to residents, businesses, and municipalities.
Key Responsibilities:
Answer customer inquiries via phone, email, and in person promptly and professionally.
Assist with new service setups, account inquiries, billing questions, and service changes.
Process billing inquiries and payments.
Ensure all customer service activities comply with company policies, industry regulations, and safety standards.
Handle customer complaints and work to find effective solutions.
Coordinate with dispatch and operations teams to resolve service issues efficiently.
Maintain accurate customer records and update information in our system.
Provide a positive and helpful customer experience at all times
Identify trends and common issues to suggest improvements to services and processes.
Other job-related duties as assigned
Qualifications:
Minimum of two years of experience in customer service, preferably in the waste management industry or a related field.
Education:
High school diploma or equivalent.
Experience:
Strong communication and interpersonal skills to handle a high volume of customer interactions
Ability to multitask and work effectively in a fast-paced environment
Proactive problem-solving mindset with a focus on customer satisfaction
Proficiency in Microsoft Office and CRM systems (experience with industry-specific software is a plus)
Working Conditions:
Full-time position, Monday through Friday.
In Office
Frequent use of a computer, phone, and headset.
Compensation & Benefits:
$16.00 - $20.00 Hourly
Medical, Dental, & Vision Insurance
Matching 401k
Long Term & Short Term Disability
Life Insurance
Paid Time Off
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.
$16-20 hourly 23d ago
Call Center Representative
Cellular Sales 4.5
Call center representative job in Colorado Springs, CO
Cellular Sales CallCenterRepresentative Customer Service | Business Development Cellular Sales is Growing! Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
Salary Grade/Level/Family/Range
$15-17 per hour depending on experience and skill level.
JOB DESCRIPTION
Summary/ObjectiveProvide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.
Essential Functions
Follow up on distributed leads Generate store traffic and contribute to the markets success Handle customer inquiries both by phone and text Support sales force by generating sales leads Follow communication scripts when handing different topics Research required information using available resources Provide customers with product and service information Candidates should be able to take feedback and criticism to improve productivity and character
Competencies
Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Supervisory ResponsibilityThis position has no supervisory responsibilities.
Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of WorkThis is a full-time position.
TravelNo travel is expected for this position.
Required Education and Experience
High School diploma or GED
Preferred Education and Experience
Previous office experience Proficient in Microsoft Office Knowledge of customer service principles and practices Experience in a callcenter or customer service environment Data entry and typing skills (including 10 key)
Essentials
* Positive attitude
* High school diploma or equivalent; college degree preferred
* Minimum two years of related work experience
* Effective communication skills
* Interest and understanding of technology products and services
* Business ownership mentality
$15-17 hourly Auto-Apply 9d ago
Customer Service Representative
Overhead Door Corporation 3.8
Call center representative job in Colorado Springs, CO
Light clerical work including answering / screening / telephone calls to the appropriate person, resolution of calls (orders, quotes, etc). Ability to use hand tools and assist or complete modifications to products i.e. glazing, section width changes, insulating, etc. and fork truck operation.
Respond to customer requests for information concerning order tracking, order expediting and product availability.
Perform order entry at both sales invoicing level and request for products from supply plants.
Notify customers of potential backorders, credit issues, order availability and any other information regarding orders.
Act as a liaison between sales center and plant departments, gather the necessary information and respond appropriately.
Process all necessary paperwork for the daily operation of the sales center as required.
Delivery responsibilities as required. Including driver qualified (valid license).
Assist in unloading and loading vendor and customer vehicles.
Monitor completion of daily customer LTL shipment including UPS.
Assist the GM and AGM with inventory controls including but not limited to cycle counts, daily review inventory levels, scrap processing and loss prevention.
Other duties as assigned.
1-3 years Customer Service experience, door industry preferred.
Attention to detail and problem solving.
Excellent telephone, written and verbal communication skills while interfacing with all levels of staff and customers.
Working knowledge of PC's and related software including MS Word, Excel, Access, Lotus Notes, etc.
Basic math skills required.
Willingness to learn product and processes.
Education
High School Diploma or GED
Physical / Work Environment Requirements
Ability to stand for long periods of time in a non-climate controlled environment.
Ability to lift up to 50 pounds
How much does a call center representative earn in Colorado Springs, CO?
The average call center representative in Colorado Springs, CO earns between $25,000 and $41,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.
Average call center representative salary in Colorado Springs, CO
$32,000
What are the biggest employers of Call Center Representatives in Colorado Springs, CO?
The biggest employers of Call Center Representatives in Colorado Springs, CO are: