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Call center representative jobs in Columbus, GA

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  • Customer Experience Representative

    Mountville 4.0company rating

    Call center representative job in LaGrange, GA

    BRIEF COMPANY DESCRIPTION: As a globally trusted manufacturer, M+A Matting provides quality commercial, residential, and promotional mats for millions of homes and businesses all over the world. We pride ourselves on superior customer service and excellent product quality. Continuous development of new technologically advanced mat products assures our customers that M+A Matting mats are unparalleled in quality and performance. JOB SUMMARY: The primary responsibility of this position is to offer excellent service to our customers, including, but not limited to: providing product and pricing information, processing orders, ensuring that all orders are shipped in a timely manner and resolving issues that arise from the problems with orders (regarding replacements, credits, etc.), to ensure 100% customer satisfaction. This position will also focus on processing, investigating, and resolving customer freight claims. ESSENTIAL FUNCTIONS OF THE JOB: Process freight claims entry in a timely manner. File claims with carriers related to customer quantity shortages, quality issues and transit related cargo loss damage. Document recovery of various claims issues and communicate status of claims with customer. Process customer orders Answer phone or email inquires Provide product information and meet service requests Track orders and coordinate correction of orders Process inquiries on shipping status, pricing or invoicing information, and various website questions Liaise between Manufacturing Departments, Accounts Receivable, Art Department, and Sales Team to resolve any issues related to customer satisfaction Local Candidates Only **No Relocation Assistance Provided** QUALIFICATIONS: Strong interpersonal and communication skills Detail and task-oriented and possess creative problem-solving skills Applicants must also have a good attitude, the flexibility to juggle multiple tasks, and comprehend at a rapid pace. We are seeking a team player with strong computer skills working with Microsoft Office Suite (Word, PowerPoint, and Excel). Highly motivated, has a strong work ethic, sense of urgency, and is a self-starter Expresses written and oral ideas clearly and can proactively share information Post-secondary education or college degree WORK ENVIRONMENT: General office conditions COMPENSATION: Pay commensurate with experience BENEFITS: M+A Matting offers a comprehensive benefits package including medical, dental, and vision insurances as well as life insurance, disability insurance, and 401(k) with profit sharing. WORK HOURS: General office hours, Monday - Friday 8am-5pm, plus occasional overtime. After completion of initial training process, we offer staff the opportunity to work from home 1-2 days per week.
    $36k-50k yearly est. 60d+ ago
  • Communication Center Representative

    Kinetic Federal Credit Union

    Call center representative job in Columbus, GA

    Join the energized team at Kinetic Credit Union!! Our benefits package is very competitive and is designed to meet the needs of employees and their dependents. Employees are provided with a benefit package that includes paid time off; 11 paid holidays; group insurance such as medical, dental, vision, FSA, life, dependent life and long-term disability; and a 401(k)-retirement plan with matching company contributions. Job Title: Communication Center Representative Reports To: Contact Center Manager Hourly/Non-Exempt: Monday - Friday 8:30am - 5pm Location: In-office position at our 13th St Branch General Purpose Performs a variety of duties in handling member needs and promoting credit union services to new and existing members who access the credit union by telephone. Essential Duties/Responsibilities Answers telephone requests regarding rates, services, balances, debit card activation, check verification, loan payments, payoffs, and collateral values. Handles inquiries and transaction requests regarding deposit accounts and initiates any charges incurred. Makes recommendations for resolving account errors and handles follow up as necessary. Verifies check status information for merchants. Takes stop payment orders. Processes ATM, credit and debit card order requests or provides direction on how to obtain an instant issue credit or debit card. Processes lending transactions to include payoffs and payoff inquires, payment quotations and VISA balances. Routes calls to Service Center, Residential lending and/or Business Services, depending on need. Gives wiring instructions and receives instructions from members for processing. Increases relationships per member by promoting products and services that add value to the member and the credit union. Remains current on changes within the legal, regulatory, economic, competitive and technology environments that may affect the areas of the department and overall credit union. Attends annual training on BSA/AML to remain current on any changes to these policies and procedures and remain compliant. Takes loan payments over the phone through SWBC Autopilot, as requested by members. Assists member with accessing Bacon Pay to make online loan payments. Completes SAR (Suspicious Activity Report) when applicable according to policies and procedures set forth by Kinetic Credit Union, in accordance with BSA/AML regulations, and turns over to appropriate parties in a timely manner. Understands and adheres to all Bank Secrecy Act/Anti-Money Laundering policies and procedures set in place to ensure compliance. Processes returned mail from Post Office, mails address confirmation letters and processes Checking account with Microfiche mail code report. Processes various crystal enterprise reports. Accesses various sites to assist membership with their accounts; Fiserv, CST, Compass, CSI, TranZact, Admin and Deluxe. 20. Participates in the Community Involvement goals of the credit union. 21. Responsible for completing Information Security Awareness training as directed by management. 22. Responsible for complying with GLBA, Safe Act, Regs B, D, E, CC, Z and other regulatory requirements. Additional Duties/Responsibilities Provides assistance and backup for other communications positions. Assists with stuffing envelopes and sending out mailings for Support Center departments. Responsible for knowing all aspects of the credit union's product line and services including rates, terms and fees. Responsible for maintaining a current Learning Action Plan in conjunction with the Performance Management System. Performs additional duties as directed by management. Requirements Job Qualifications: · Two years of college or an associate's degree preferred and a commensurate level of language, math and reasoning skills. · However, two or more years of experience in a comparable position may be substituted. Formal training should be supplemented with appropriate continuing education. Technology Requirements: Employees must have smartphone (iOS or Android) to access company applications for tasks and security purposes. Employees must install and use designated apps for access control and two-factor authentication to access company systems. Supervisory Requirements: None. Work Environment/Physical Activities: This position requires limited physical effort. It is basically a desk assignment. However, the employee is occasionally required to walk, reach, stoop or kneel, or to lift and move at least 25 pounds. The ability to read small print and color vision may also be required. In addition, the employee must be able to work a flexible schedule, including Saturday and holiday hours. The job calls for a high degree of mental concentration to interpret and act upon a wide range of situations. The job requires a high degree of attention to details. The job requires sitting for extended periods of time. Job requires access to credit union's network and core data processing system. Core system roles are assigned by Chief Operations Officer.
    $23k-30k yearly est. 14d ago
  • Customer Service Representative (Auburn Business Office)

    Southern Company 4.5company rating

    Call center representative job in Auburn, AL

    This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be able to handle cashier responsibilities, bill inquiries, applications for service, non-pay reconnects, payment arrangements, billing adjustments, and promote products and services. The successful candidate should be knowledgeable of collection procedures. They must have the ability to engage with the public in a tactful and courteous manner. Applicant should be customer service oriented and must have a positive attitude, good communication skills, and possess strong initiative. _The salary range for this position is $44,500 - $46,000, base. Additional premium pay incentive may be offered to the successful candidate with bi-lingual (English/Spanish) speaking ability._ Responsibilities: + Receiving and greeting customers in the local office and/or over the phone or online + Processing payments and balancing cash funds: + Posting payments in CSS, processing Item 14 payments, daily balancing cash drawer and kiosk + Assisting customers with electrical service issues: + Connect/disconnect service, assessing deposits, outdoor lighting request, outage reporting, rate selection + Responding to customers with billing or collection inquiries: + Final bill collections, high bill explanations, payment arrangements, special agreements set-ups, transfer payments, issuing various meter investigation orders + Promoting and selling Alabama Power Company products and services: + Budget billing, flat bill, EFT, paperless billing, All Connect transfers, Agency Assistance portal, landlord portal, OCC + Assisting customers with program requests: + Bill extender, summary billing, SSI, text messaging enrollments (billing and outage alerts) + Educating customers on ways to avoid/address service or payment issues in the future + Understands the meter reading process and billing cycle + Representing Alabama Power Company to customers in a positive manner + The successful candidate will also play a key role in providing exceptional customer support through taking calls supporting the Call Center Experience: + Proven customer service experience + Cash handling experience preferred + Collection experience preferred Knowledge, Skills & Abilities: + Customer focused and excellent interpersonal skills + Ability to work well with internal and external customers + Strong analytical and problem-solving skills + Ability to build and maintain relationships with customers and co-workers + Excellent time-management, planning, and organizational skills + Team player with ability to effectively interact with others to achieve success + Understanding of Customer Service Code of Conduct and Code of Ethics + Must be able to successfully complete all required testing for this position Required Test: + 00126 - CSR-MH (Customer Service Assessment) Benefits: + Competitive Pay + Excellent benefits packages which includes: + Medical and dental coverage + Defined Pension/Cash Balance Benefit Plan + Performance-sharing plan + 401(k) plan with a generous company match + Bonus opportunities + Tuition Reimbursement Location : + This position will report to the Auburn office. Alabama Power provides safe, reliable, and affordable electricity to 1.5 million customers across the lower two-thirds of Alabama. For more information, visit ******************** and connect with the company on Facebook (Facebook.com/AlabamaPower), Twitter (Twitter.com/AlabamaPower), LinkedIn (Linkedin.com/company/alabama-power), and Instagram (Instagram.com/alabamapower). Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit *********************** . Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here **************************************************** . Additional and specific details about total compensation and benefits will also be provided during the hiring process. Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. Job Identification: 15960 Job Category: Customer Service Job Schedule: Full time Company: Alabama Power
    $44.5k-46k yearly 9d ago
  • Call Center Agent

    Confident Staff Solutions

    Call center representative job in Columbus, GA

    Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes, helping them achieve their goals and objectives. Our team is dedicated to connecting employers with the best candidates, and we are committed to providing exceptional service to both our clients and candidates. Job Overview: We are currently seeking highly motivated and customer-focused Call Center Agents to join our growing team. As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise. Key Responsibilities: - Answering a high volume of incoming calls and responding to customer inquiries in a timely and professional manner - Making outbound calls to follow up on customer inquiries, resolve issues, and provide updates - Providing exceptional customer service by actively listening to customers, understanding their needs, and addressing any concerns or complaints - Maintaining accurate and detailed records of all customer interactions and transactions - Collaborating with team members and other departments to ensure customer satisfaction and resolution of issues - Following company policies and procedures to ensure compliance and maintain customer confidentiality - Meeting and exceeding performance targets and goals set by the company - Continuously developing and improving product knowledge to better assist customers Qualifications: - High school diploma or equivalent - Previous experience in a call center or customer service role preferred - Excellent communication and interpersonal skills - Strong problem-solving and decision-making abilities - Ability to multitask and work in a fast-paced environment - Proficient in computer skills and experience using CRM software - Flexibility to work various shifts, including evenings and weekends - Must be legally authorized to work in the United States Perks: - 1099 Contractor - Make your own schedule - Paid Training To get started quickly, click the link below to learn more about our company. Company Overview - Confident Callers
    $22k-31k yearly est. 60d+ ago
  • Farmers Insurance Customer Service Rep

    Mike Minor-Farmers Insurance Agency

    Call center representative job in Phenix City, AL

    Job Description The Mike Minor Farmers Insurance Agency has served customers since 1999 with a clear mission to educate clients so they understand the why behind their coverage. This commitment has created long-term loyalty, award-winning results, and a reputation for exceptional service. Our agency offers structured training, strong leadership support, and a friendly environment where high performance is recognized and rewarded. We are seeking a Farmers Insurance Customer Service Rep who brings professionalism, reliability, and a genuine commitment to delivering excellent service. This role focuses on client support, account upkeep, cross-selling opportunities, and helping the agency maintain strong retention. You will work closely with the agency owner, receive hands-on training, and have opportunities to grow into sales positions across personal, commercial, or life insurance. Base salary $13 - $27 per hour based on experience and licensing Bonus opportunities Career growth opportunities Mon to Fri schedule Paid holidays off Dental, Life, & Vision Insurance Join a team that values friendly service, incentive-driven performance, and long-term growth. Apply today! Benefits Hourly Base Salary Based on Experience Dental Insurance Vision Insurance Life Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Bonus Opportunities Warm Leads Provided Licensing Assistance Holidays Off Paid Holidays Mentorship Performance Bonuses Equipment Provided Responsibilities Answer inbound calls and provide professional support Cross-sell coverage to existing customers Schedule and prepare Farmers Friendly Reviews before renewal dates Maintain and update the agency owners schedule Assist with retention, service requests, and account upkeep Requirements Ability to obtain a Property and Casualty license Willingness to study and pass the state exam Interest in pursuing a Life Insurance license in the future Strong communication and customer service skills Positive attitude and willingness to learn Comfortable working with technology and agency systems
    $13-27 hourly 8d ago
  • Customer Service Representative

    Copart 4.8company rating

    Call center representative job in Cusseta, AL

    Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: One year of office support experience in a customer service role preferred High School diploma Excellent customer service skills and attitude Excellent written and verbal skills Proficient with office equipment Attention to detail Problem-solving Computer proficiency - MS Suite Typing speed 45WPM Professional appearance Ability to multi-task in a fast-paced environment Bilingual skills a plus Occasional overtime as needed Pay: $16.04 - $18.07/ Hour. Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work
    $16-18.1 hourly Auto-Apply 6d ago
  • Customer Service Representative - Columbus, GA

    Kedia Corporation

    Call center representative job in Columbus, GA

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $25k-33k yearly est. 60d+ ago
  • Customer Service Representative

    Sunset Finance

    Call center representative job in Columbus, GA

    Interviewing for positions in West GA and Metro Atlanta GA The CSR plays a very important part in the operation of a consumer finance office. The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments, refinance loans, help with the delinquent work, send out advertising letters, and complete other duties. This person must fill out correctly most of the office forms and reports, as well as maintain current the master cash drawer, bank deposits, and related daily transactions. . DUTIES & ESSENTIAL JOB FUNCTIONS Working directly under the supervision of the branch manager, the Customer Service Representative: Solicit loans on the telephone and at the counter. Must answer the telephone, post customer payments, input new and refinance loans into the loan software system, process loan applications and prepare refinance and delinquency mail. Answers the telephone. Other duties include: opening mail and distributing, posting counter payments, and giving customer credit experience to inquiring creditors and credit bureau. Completes loan documents and closes current refinance loans. Prepares daily deposits of cash and checks. Maintains and balances correct amount and denominations of money in cash drawers daily. Maintains loan standard report daily. Telephones past due customers QUALIFICATIONS Previous experience in customer service, collections, or the finance industry a plus. The CSR must have knowledge of computer skills. A high school diploma or equivalence is required. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is primarily sedentary in nature, no special demands are required.
    $25k-33k yearly est. 60d+ ago
  • Dry Cleaning CSR

    Wade Linen Service

    Call center representative job in Columbus, GA

    Job Title: Customer Service Representative - Dry Cleaners Reports To: Cleaners Manager / Assistant Cleaners Manager As a Customer Service Representative at Wade Cleaners, you will be the first point of contact for our valued customers. You will play a key role in ensuring customer satisfaction by greeting customers, addressing their needs, and providing solutions to any issues they may have. Additionally, you will be responsible for accurately tagging and logging clothing items in the system, maintaining a clean and organized workspace, and upselling services to enhance the customer experience. Key Responsibilities: Customer Interaction: Greet customers with a friendly, positive attitude as they enter the store. Assist customers with their clothing drop-offs and pick-ups, ensuring accurate information is recorded. Handle customer inquiries and resolve issues professionally and efficiently. Upsell dry cleaning services, special treatments (e.g., stain removal, pressing, etc.), and loyalty programs to enhance customer experience and drive sales. Tagging and System Entry: Accurately tag and log each clothing item in the system, ensuring proper identification. Maintain a high level of organization when entering data into the system to minimize errors. Ensure clothing is categorized correctly for proper cleaning processes. Customer Support & Problem Resolution: Address customer concerns, such as damaged or misplaced garments, with professionalism and care. Offer solutions to meet customer needs, ensuring their satisfaction with our services. Follow up with customers as needed to ensure their satisfaction and foster long-term relationships. Workplace Maintenance: Ensure the front desk and customer areas are tidy, organized, and welcoming. Assist with maintaining a clean environment by performing light cleaning duties (sweeping, dusting, etc.) as needed. Keep product displays organized and replenish materials (tags, receipts, etc.) when necessary. Sales & Upselling: Promote and explain additional services to customers, such as special stain treatments, alterations, or delivery services. Suggest loyalty programs or discount packages to encourage repeat business. Actively look for opportunities to increase sales and promote the dry cleaning business. Required Skills & Qualifications: High school diploma or equivalent required. Previous customer service experience, preferably in a retail or service environment. Strong communication and interpersonal skills. Ability to handle customer complaints and concerns with professionalism and patience. Basic computer skills, including familiarity with POS systems or willingness to learn. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. A keen attention to detail and organizational skills. Flexibility and a positive attitude towards change and working as part of a team. Physical Requirements: Ability to stand, bend, and lift up to 25 lbs. Comfortable working in a busy retail environment. Preferred Qualifications: Previous experience in a dry cleaning or laundry business is a plus. Experience with sales and upselling techniques. Bilingual skills are a plus but not required. Benefits: Competitive hourly wage. Opportunities for advancement. Health and wellness benefits (depending on employment status). Positive and supportive work environment. If you're passionate about delivering outstanding customer service and are eager to join a dynamic team, we encourage you to apply!
    $25k-33k yearly est. Auto-Apply 60d+ ago
  • TES Veterinary Customer Service Rep (all shifts)

    Auburn University 3.9company rating

    Call center representative job in Auburn, AL

    Details Information Requisition Number TES3113P Home Org Name Clinical Sciences Division Name College of Veterinary Medicine Position Title TES Veterinary Customer Service Rep (all shifts) Estimated Hours Per Week 20-40 Anticipated Length of Assignment 1 year Job Summary This is a pooled posting. This posting will remain open for an extended period of time and selected applicants will be contacted as future staffing needs arise. We have openings for day shift and night shift positions. Day shift will be scheduled between the hours of 6am - 6pm, Mon - Fri. Overnight shifts will be between 6pm - 6am, Mon - Fri. Some weekends and occasional holidays will be necessary. Total hours per week and shift details will be discussed at interview and upon hire. Flexibility is necessary. The College of Veterinary Medicine is hiring TES Veterinary Customer Service Representatives. This role will be responsible for clerical duties related to veterinary care and treatment, processes invoices and payments, direct incoming phone calls, and provide support to veterinary team. Processes clients' animals for admission into and discharge out of Auburn University Veterinary Teaching Hospitals. Temporary Employment Services (TES), a unit of the Auburn University Department of Human Resources, is an in-house support center established to meet the temporary employment needs of the university. TES provides qualified and dedicated temporary employees in a wide variety of occupations to meet the staffing needs throughout the campus. Temporary employees are hired for a variety of reasons with the most common being: * Assistance in the place of a regular employee who is absent for a specified period of time * Additional assistance during periods of abnormal or peak workloads * Assistance with special projects * Seasonal work * Emergencies If you are looking for an employment opportunity, TES is a great way to showcase your professional skills and assist Auburn University while gaining valuable work experience within higher education. AU student employees are not eligible for TES. Essential Functions * Welcomes clients to the hospital, registers clients' animals that are in need of medical attention and verifies client, patient, and referring veterinarian demographics. * Ensures all proper paperwork is completed, gathers records from other veterinary facilities as needed, compiles the physical medical record, and alerts the appropriate clinical personnel of the patient's arrival. * Communicates frequently with the clinical team regarding patient/client needs and expectations. * Receives and screens telephone calls. * Provides information and assistance to callers and/or visitors regarding clinic and hospital procedures and processes. * Determines appropriate course of action, referral, or response. * Communicates admissions information, fees, discharge date(s), clinic regulations, or other clinic services to clients. * Discharges clients in a timely and appropriate manner. * Addresses any past accounts or financial follow-ups. * Confirms client does not have any further clinical questions. * Assist clinicians with patient examinations, simple treatments, and recording patient data under direct supervision when needed. * Abides by rules and regulations for Veterinary Client Representatives as defined by the American Animal Hospital Association and policies and protocol of the College of Veterinary Medicine and teaching hospitals. Why Work at Auburn? * Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world. * Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education. * We're Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance. * Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches. * A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged. Ready to lead and shape the future of higher education? Apply today! War Eagle! Minimum Qualifications High school diploma or equivalent Expectations: Medical Office Experience Desired Qualifications * Experience in a referral veterinary practice is highly desired. * Excellent written and interpersonal communication skills, including public speaking skills and customer service skills * Experience with medical software such as an electronic medical record, practice management software (UVIS, Cornerstone, etc.), scheduling system, billing system, etc. * Education beyond the high school diploma or equivalent from an accredited institution is desired. * The successful candidate will possess excellent stress management and critical thinking skills. Posting Detail Information Salary Range $15.00 - $16.00/hour based on experience (shift differentials provided for overnight shifts) Work Hours Day shift is between 6am - 6pm, Mon - Fri. Overnight shift is between 6pm - 6am, Mon - Fri. Some weekends and holidays will be necessary. Total hours per week and shift details will be discussed at interview. City position is located in: Auburn State position is located: Alabama Posting Date 11/07/2025 Closing Date Equal Opportunity Compliance Statement It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit their website to learn more. Special Instructions to Applicants Quick Link for Internal Postings ******************************************* Documents Needed to Apply Required Documents Optional Documents * Resume * Cover Letter * Other * Other Documentation * Other Documentation (2) Supplemental Questions Required fields are indicated with an asterisk (*). * * Please tell us how you first heard about this opportunity. (Open Ended Question) * * Do you have a high school diploma or equivalent? * Yes * No
    $15-16 hourly 40d ago
  • Customer Service Representative - State Farm Agent Team Member

    Matthew Slaughter-State Farm Agent

    Call center representative job in Auburn, AL

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $24k-32k yearly est. 2d ago
  • Customer Service Rep(05801) - 175 North College Street

    Domino's Franchise

    Call center representative job in Auburn, AL

    Job DescriptionOverview: You got game? You got spring in your step? You want the best job in the world? And a schedule that works with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, you've found the right place! Duties & Responsibilities: We are looking for Customer Service Representatives with pep, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing world-class customer service and executing fast and accurate pizza making skills. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)! Operating the cash register and collecting payment from customers. Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures. Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. Other duties as assigned. What are we looking for? The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Customer Service Representative: Happy customers keep us in business. You've to be a fun and friendly person, who is comfortable talking to strangers. The team is what makes working in our store fun. You have to be a team player who is on time every day with a great attitude! Our stores are open 365 days a week. Yes, that's right even on the weekends and the holidays; that's when we are busiest! While you're schedule is pretty flexible, you have to be willing to work when the team needs you the most. You have to be at least 16 years old. We're growing so fast, it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's just your hobby, main-gig, or supplemental job, drop us a line. We are sure to have just the thing for you! We offer weekly pay. Apply now!
    $24k-32k yearly est. 60d+ ago
  • CUSTOMER SERVICE / SALES REPRESENTATIVE

    RNR Tire Express and Custom Wheels-Opelika, Al

    Call center representative job in Opelika, AL

    Job Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. Bilingual is highly desirable. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Related: Rent to own, Aaron's, Rent a Center, Buddy's, Rim Tyme, Rent a wheel, Sales, Customer service, Customer service rep. Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Maintain competitor sales and promotions knowledge * Training store associates * Bilingual is highly desirable. Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth. We offer competitive base pay, commissions, bonuses and a complete benefits package. Other Requirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Related: Rent to own, Aaron's, Rent a Center, Buddy's, Rim Tyme, Rent a wheel, Sales, Customer service, Customer service rep. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $24k-32k yearly est. 17d ago
  • Customer Service Rep.

    Local Finance 4.1company rating

    Call center representative job in Opelika, AL

    Local Finance strives to create an environment with its customers based on service, privacy, and trust. Recognizing that our customers often utilize our services for smaller, immediate need purchases, we will constantly work to exceed their expectations. Job Description Local Finance, is seeking a Customer Service Representative. The qualified Customer Service Representative will complete a 12 to 18 month training program at which time the candidate will be ready to advance. During the training process, the employee will be: · Making outside sales calls and reporting customer activities to the Branch Manager · Growing the business, bringing customers to the finance office or putting customers in touch with the Branch Manager · Contacting past due customers for credit and collections · Collecting past due payments for current clients for credit and collection purposes Job Responsibilities The Customer Service Representative will assist the Branch Manager with outside sales, credit and collections, customer service, finance, banking, and management functions including: · Assisting in achieving monthly finance loan volume standards by conducting outside sales and soliciting loans over the telephone and at the credit sales counter · Completing training development exercises · Completing daily/weekly progress reports and maintaining daily and weekly standards · Assisting in meeting standards in weekly credit delinquency reduction, finance loan volume, and slow file percentages Job Requirements : The qualified Customer Service Representative is required to be present and prompt on all scheduled workdays while conducting themselves in a professional manner. The ideal Customer Service Representative will have: · Previous finance / credit and collections experience - not required but a plus · Education equivalent to high school diploma minimum · At least one year of experience in outside sales, credit and collections, customer service, finance, banking, credit, and or management · A positive attitude every day, outgoing personality, higher than average energy level Qualifications *** Valid Drivers License Required. *** Bilingual (English & Spanish) a plus. Additional Information All your information will be kept confidential according to EEO guidelines.
    $24k-31k yearly est. 9h ago
  • Customer Service Representative (Bilingual, Spanish-speaking, strongly preferred)

    Milliken 4.9company rating

    Call center representative job in LaGrange, GA

    Milliken & Company is a global manufacturing leader whose focus on materials science delivers tomorrow's breakthroughs today. From industry-leading molecules to sustainable innovations, Milliken creates products that enhance people's lives and deliver solutions for its customers and communities. Drawing on thousands of patents and a portfolio with applications across the textile, flooring, chemical and healthcare businesses, the company harnesses a shared sense of integrity and excellence to positively impact the world for generations. Discover more about Milliken's curious minds and inspired solutions at Milliken.com and on Facebook, Instagram and LinkedIn. Position Overview: The customer service position is to ensure effective and efficient coordination between the company and its customers with a high level of service and support, process sales orders and resolve customer order or service issues, establish and maintain positive business relationships, both internally and externally, to promote company goals. This position is located at Milliken & Company's Maple Complex in LaGrange, Ga. The position will report directly to the Customer Service Manager. The work schedule is Monday - Friday, 9:00 am - 6:00 pm. Job Responsibilities: * Enter sales orders and make order changes to include price quotations, preparation and follow up on purchase orders, order entry, sample order entry, confirmation of shipment dates, and logistics arrangements. * Expected to maintain presence in the phone queue during scheduled work hours to support team coverage and ensure consistent customer service delivery. * Examine records, assist in expediting orders through production and shipping, interface with Supply Chain regarding order status and scheduled shipment dates. * Be responsible for securely processing customer payments and initiating follow-ups regarding outstanding balances, credits, or payment discrepancies. * Demonstrate teamwork to ensure achievement of team, individual, and corporate goals and work in a fast-paced environment and deal with high-pressure situations. * Participate in special projects and perform additional duties as required. Qualifications - Required: * High School diploma or GED * Computer experience with MS Word, MS Excel, Internet Explorer and Outlook Qualifications - Preferred: * General office experience is preferred with exposure in a customer service environment. * Call center experience is a plus. * SAP experience is a plus. * Bilingual, Spanish-speaking, strongly preferred The successful candidate will have strengths in the following: * Positive attitude and proper phone etiquette. * Prioritize work and effectively manage one's time. * Highly effective communication and telephone skills. * Be able to apply new-job related knowledge to practical use. * Able to adapt to a changing environment. * Customer focused and able to build customer loyalty. * Maintain professionalism in stressful situations. * Proactive and willingness to take action when appropriate. * Strong organizational skills and demonstrate high attention to detail. * Excellent team interaction skills for working in small work groups. * Initiative and self-motivation. * Problem solving / Quick decision making. Milliken is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, sex or gender (including pregnancy, childbirth or related medical condition, including but not limited to lactation), sexual orientation, gender identity or gender expression (including transgender status), ancestry, national origin, citizenship, age physical or mental disability, genetic information, marital status, veteran or military status or any other characteristic protected by applicable law. To request a reasonable accommodation to complete a job application, pre-employment testing, a job interview, or to otherwise participate in the hiring process, please contact ******************************.
    $25k-32k yearly est. 14d ago
  • Customer Service Representative - Store #98

    Parker's Kitchen 4.2company rating

    Call center representative job in Gay, GA

    As a Customer Service Representative at Parker's Kitchen, you will provide fast, accurate, and friendly service, while helping store leadership maintain store-side operations, ensuring an exceptional experience for every customer, all while upholding the high standards Parker's Kitchen is known for. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Service: Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally. Speak honestly and act with integrity, upholding company values at all times. Cash Handling & Transactions: Handle cash transactions, fuel transactions, and other retail shift duties as assigned. Responsible for alcohol, tobacco, lottery sales, and other age-regulated products. Operational Duties: Ensure compliance with company policies, procedures, and safety regulations across all store activities. Attention to detail while multitasking. Stock and replenish inventory throughout the store, including food and beverage areas, to ensure products and supplies are consistently in stock. Perform all store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash, to maintain a clean and organized environment. Assist the store leader with additional tasks as needed. REQUIREMENTS: Must be 18 years of age or older to work in store operations. Must be 16 years of age to work in kitchen operations Must have reliable transportation. Flexible availability is required, including nights, weekends, and holidays. PHYSICAL REQUIRMENTS: Ability to stand for extended periods, ranging from 8 to 10 hours. Ability to push or pull up to 50 pounds. Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels.
    $27k-32k yearly est. 60d+ ago
  • Customer Service Representative (Auburn Business Office)

    Southern Company 4.5company rating

    Call center representative job in Auburn, AL

    This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be able to handle cashier responsibilities, bill inquiries, applications for service, non-pay reconnects, payment arrangements, billing adjustments, and promote products and services. The successful candidate should be knowledgeable of collection procedures. They must have the ability to engage with the public in a tactful and courteous manner. Applicant should be customer service oriented and must have a positive attitude, good communication skills, and possess strong initiative. The salary range for this position is $44,500 - $46,000, base. Additional premium pay incentive may be offered to the successful candidate with bi-lingual (English/Spanish) speaking ability. Responsibilities: Receiving and greeting customers in the local office and/or over the phone or online Processing payments and balancing cash funds: Posting payments in CSS, processing Item 14 payments, daily balancing cash drawer and kiosk Assisting customers with electrical service issues: Connect/disconnect service, assessing deposits, outdoor lighting request, outage reporting, rate selection Responding to customers with billing or collection inquiries: Final bill collections, high bill explanations, payment arrangements, special agreements set-ups, transfer payments, issuing various meter investigation orders Promoting and selling Alabama Power Company products and services: Budget billing, flat bill, EFT, paperless billing, All Connect transfers, Agency Assistance portal, landlord portal, OCC Assisting customers with program requests: Bill extender, summary billing, SSI, text messaging enrollments (billing and outage alerts) Educating customers on ways to avoid/address service or payment issues in the future Understands the meter reading process and billing cycle Representing Alabama Power Company to customers in a positive manner The successful candidate will also play a key role in providing exceptional customer support through taking calls supporting the Call Center Experience: Proven customer service experience Cash handling experience preferred Collection experience preferred Knowledge, Skills & Abilities: Customer focused and excellent interpersonal skills Ability to work well with internal and external customers Strong analytical and problem-solving skills Ability to build and maintain relationships with customers and co-workers Excellent time-management, planning, and organizational skills Team player with ability to effectively interact with others to achieve success Understanding of Customer Service Code of Conduct and Code of Ethics Must be able to successfully complete all required testing for this position Required Test: 00126 - CSR-MH (Customer Service Assessment) Benefits: Competitive Pay Excellent benefits packages which includes: Medical and dental coverage Defined Pension/Cash Balance Benefit Plan Performance-sharing plan 401(k) plan with a generous company match Bonus opportunities Tuition Reimbursement Location: This position will report to the Auburn office.
    $44.5k-46k yearly Auto-Apply 9d ago
  • Dry Cleaning CSR

    Wade Linen Service

    Call center representative job in Columbus, GA

    Job Title: Customer Service Representative - Dry Cleaners Reports To: Cleaners Manager / Assistant Cleaners Manager As a Customer Service Representative at Wade Cleaners, you will be the first point of contact for our valued customers. You will play a key role in ensuring customer satisfaction by greeting customers, addressing their needs, and providing solutions to any issues they may have. Additionally, you will be responsible for accurately tagging and logging clothing items in the system, maintaining a clean and organized workspace, and upselling services to enhance the customer experience. Key Responsibilities: Customer Interaction: Greet customers with a friendly, positive attitude as they enter the store. Assist customers with their clothing drop-offs and pick-ups, ensuring accurate information is recorded. Handle customer inquiries and resolve issues professionally and efficiently. Upsell dry cleaning services, special treatments (e.g., stain removal, pressing, etc.), and loyalty programs to enhance customer experience and drive sales. Tagging and System Entry: Accurately tag and log each clothing item in the system, ensuring proper identification. Maintain a high level of organization when entering data into the system to minimize errors. Ensure clothing is categorized correctly for proper cleaning processes. Customer Support & Problem Resolution: Address customer concerns, such as damaged or misplaced garments, with professionalism and care. Offer solutions to meet customer needs, ensuring their satisfaction with our services. Follow up with customers as needed to ensure their satisfaction and foster long-term relationships. Workplace Maintenance: Ensure the front desk and customer areas are tidy, organized, and welcoming. Assist with maintaining a clean environment by performing light cleaning duties (sweeping, dusting, etc.) as needed. Keep product displays organized and replenish materials (tags, receipts, etc.) when necessary. Sales & Upselling: Promote and explain additional services to customers, such as special stain treatments, alterations, or delivery services. Suggest loyalty programs or discount packages to encourage repeat business. Actively look for opportunities to increase sales and promote the dry cleaning business. Required Skills & Qualifications: High school diploma or equivalent required. Previous customer service experience, preferably in a retail or service environment. Strong communication and interpersonal skills. Ability to handle customer complaints and concerns with professionalism and patience. Basic computer skills, including familiarity with POS systems or willingness to learn. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. A keen attention to detail and organizational skills. Flexibility and a positive attitude towards change and working as part of a team. Physical Requirements: Ability to stand, bend, and lift up to 25 lbs. Comfortable working in a busy retail environment. Preferred Qualifications: Previous experience in a dry cleaning or laundry business is a plus. Experience with sales and upselling techniques. Bilingual skills are a plus but not required. Benefits: Competitive hourly wage. Opportunities for advancement. Health and wellness benefits (depending on employment status). Positive and supportive work environment. If you're passionate about delivering outstanding customer service and are eager to join a dynamic team, we encourage you to apply!
    $25k-33k yearly est. Auto-Apply 60d+ ago
  • Customer Service Rep(09410) - 1100 S. College St., Unit 108

    Domino's Franchise

    Call center representative job in Auburn, AL

    You got game? You got spring in your step? You want the best job in the world? Even if you just need a second job for some extra cash, you've found the right place. As a Customer Service Rep, you will have: Weekly Pay Flexible Schedule Referral Bonus Pick up shifts at multiple locations to earn more Employee Discounts Employee Assistance Program Free access to board-certified physicians 30 days of employment Ability to grow into management positions Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)! Operating the cash register and collecting payment from customers. Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures. Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store. Maintain a professional appearance to be in compliance within the Domino's Pizza Image Standards. Other duties as assigned. What are we looking for? The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Customer Service Representative: Happy customers keep us in business. You've to be a fun and friendly person, who is comfortable talking to strangers. The team is what makes working in our store fun. You have to be a team player who is on time every day with a great attitude! You have to be at least 16 years old. Additional Information All your information will be kept confidential according to EEO guidelines.
    $24k-32k yearly est. 60d+ ago
  • Customer Service Rep(05810) - 1709 Broad Avenue

    Domino's Franchise

    Call center representative job in Lanett, AL

    You got game? You got spring in your step? You want the best job in the world? Even if you just need a second job for some extra cash, you've found the right place. As a Customer Service Rep, you will have: Weekly Pay Flexible Schedule Referral Bonus Pick up shifts at multiple locations to earn more Employee Discounts Employee Assistance Program Free access to board-certified physicians 30 days of employment Ability to grow into management positions Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)! Operating the cash register and collecting payment from customers. Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures. Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store. Maintain a professional appearance to be in compliance within the Domino's Pizza Image Standards. Other duties as assigned. What are we looking for? The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Customer Service Representative: Happy customers keep us in business. You've to be a fun and friendly person, who is comfortable talking to strangers. The team is what makes working in our store fun. You have to be a team player who is on time every day with a great attitude! You have to be at least 16 years old. Additional Information All your information will be kept confidential according to EEO guidelines.
    $24k-32k yearly est. 7d ago

Learn more about call center representative jobs

How much does a call center representative earn in Columbus, GA?

The average call center representative in Columbus, GA earns between $20,000 and $35,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.

Average call center representative salary in Columbus, GA

$26,000

What are the biggest employers of Call Center Representatives in Columbus, GA?

The biggest employers of Call Center Representatives in Columbus, GA are:
  1. MCI World
  2. Maximus
  3. Kinetic Federal Credit Union
  4. Onemci
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