Call center representative jobs in Columbus, GA

Job DescriptionABOUT OUR AGENCY: Since opening in 2012, weve proudly served Georgia and Alabama communities with personalized insurance solutionsfrom Auto and Home to Life, Health, and even Pet Insurance. Our bilingual team offers service in both English and Spanish and is committed to making a real impact in the lives of our customers. Our agency culture is rooted in purpose, positivity, and connection. With a unique background that includes campus ministry and a decade in pharmaceutical sales, I built this agency to be a place where people feel valuedboth clients and team members alike. We prioritize relationship-building, community involvement, and good laughs along the way. Were actively involved in causes we care about, from mentoring with Big Brothers Big Sisters to supporting CASA and local schools. Our team is welcoming, service-minded, and driven to growand were looking for someone who shares that passion. If youre looking for a team that works hard, gives back, and has fun doing it, wed love to connect with you. Position Overview: Are you ready to join a dynamic team that's been making waves in the insurance industry since 2012? Look no further! Our agency is expanding, and we're seeking passionate individuals to join us on our journey. With an office in Colorado and a presence in Alabama - we offer flexible scheduling, a supportive work environment, and plenty of fun along the way. As part of our team of seven seasoned professionals, you'll have the chance to engage with clients within Colorado and Alabama, helping them discover their insurance needs. Plus, enjoy quarterly outings and become part of a community that values growth and collaboration. Ready to make your mark? Apply now and discover why we're a top choice for job seekers like you. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Health Benefit Salary plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency Hiring Bonus Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Join the energized team at Kinetic Credit Union!! Our benefits package is very competitive and is designed to meet the needs of employees and their dependents. Employees are provided with a benefit package that includes paid time off; 11 paid holidays; group insurance such as medical, dental, vision, FSA, life, dependent life and long-term disability; and a 401(k)-retirement plan with matching company contributions. Job Title: Communication Center Representative Reports To: Contact Center Manager Hourly/Non-Exempt: Monday - Friday 8:30am - 5pm Location: In-office position at our 13th St Branch General Purpose Performs a variety of duties in handling member needs and promoting credit union services to new and existing members who access the credit union by telephone. Essential Duties/Responsibilities Answers telephone requests regarding rates, services, balances, debit card activation, check verification, loan payments, payoffs, and collateral values. Handles inquiries and transaction requests regarding deposit accounts and initiates any charges incurred. Makes recommendations for resolving account errors and handles follow up as necessary. Verifies check status information for merchants. Takes stop payment orders. Processes ATM, credit and debit card order requests or provides direction on how to obtain an instant issue credit or debit card. Processes lending transactions to include payoffs and payoff inquires, payment quotations and VISA balances. Routes calls to Service Center, Residential lending and/or Business Services, depending on need. Gives wiring instructions and receives instructions from members for processing. Increases relationships per member by promoting products and services that add value to the member and the credit union. Remains current on changes within the legal, regulatory, economic, competitive and technology environments that may affect the areas of the department and overall credit union. Attends annual training on BSA/AML to remain current on any changes to these policies and procedures and remain compliant. Takes loan payments over the phone through SWBC Autopilot, as requested by members. Assists member with accessing Bacon Pay to make online loan payments. Completes SAR (Suspicious Activity Report) when applicable according to policies and procedures set forth by Kinetic Credit Union, in accordance with BSA/AML regulations, and turns over to appropriate parties in a timely manner. Understands and adheres to all Bank Secrecy Act/Anti-Money Laundering policies and procedures set in place to ensure compliance. Processes returned mail from Post Office, mails address confirmation letters and processes Checking account with Microfiche mail code report. Processes various crystal enterprise reports. Accesses various sites to assist membership with their accounts; Fiserv, CST, Compass, CSI, TranZact, Admin and Deluxe. 20. Participates in the Community Involvement goals of the credit union. 21. Responsible for completing Information Security Awareness training as directed by management. 22. Responsible for complying with GLBA, Safe Act, Regs B, D, E, CC, Z and other regulatory requirements. Additional Duties/Responsibilities Provides assistance and backup for other communications positions. Assists with stuffing envelopes and sending out mailings for Support Center departments. Responsible for knowing all aspects of the credit union's product line and services including rates, terms and fees. Responsible for maintaining a current Learning Action Plan in conjunction with the Performance Management System. Performs additional duties as directed by management. Requirements Job Qualifications: · Two years of college or an associate's degree preferred and a commensurate level of language, math and reasoning skills. · However, two or more years of experience in a comparable position may be substituted. Formal training should be supplemented with appropriate continuing education. Technology Requirements: Employees must have smartphone (iOS or Android) to access company applications for tasks and security purposes. Employees must install and use designated apps for access control and two-factor authentication to access company systems. Supervisory Requirements: None. Work Environment/Physical Activities: This position requires limited physical effort. It is basically a desk assignment. However, the employee is occasionally required to walk, reach, stoop or kneel, or to lift and move at least 25 pounds. The ability to read small print and color vision may also be required. In addition, the employee must be able to work a flexible schedule, including Saturday and holiday hours. The job calls for a high degree of mental concentration to interpret and act upon a wide range of situations. The job requires a high degree of attention to details. The job requires sitting for extended periods of time. Job requires access to credit union's network and core data processing system. Core system roles are assigned by Chief Operations Officer.

Title: Customer Care Representative II Columbus, Georgia Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. This position will have on-site training Monday - Friday for the first 6 weeks, onsite post training (Nesting) for an additional 1 week. You must have 100% attendance during the full training period. Start date: 11/17/2025. * Onsite training will be Monday-Friday 10:00 am - 6:30 pm EST As a Customer Care Representative II, you will be responsible for responding to customer inquiries via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims. In addition to being proficient in all basic customer service areas, you will handle high volumes of inbound calls, multitask across multiple systems, and provide verbal and written communication support to large group commercial clients. While performing complex functions, you will deliver a high-touch, white-glove service experience in a fast-paced call center environment. How you will make an impact: * Analyzes problems and provides information/solutions. * Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. * Thoroughly documents inquiry outcomes for accurate tracking and analysis. * Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. * Researches and analyzes data to address operational challenges and customer service issues. * Provides external and internal customers with requested information. * Proficient in all basic customer service functions. * Receives and places follow-up telephone calls / e-mails to answer customer questions. * Inquiries may also be on a walk-in basis. * May require deviation from standard practices and procedures with the assistance of a computerized system. * Seeks, understands and responds to the needs and expectations of internal and external customers. * Associates in this role are expected to have the ability to multi-task, including handling calls, texts, facsimiles, and electronic queues, while simultaneously taking notes and speaking to customers. Here's what Elevance Health offers: * A career path with opportunity for growth * Ability to obtain your Associate's or Bachelor's degree or further your education with tuition reimbursement. * Affordable Health Insurance, Dental, Vision and Basic Life * 401K match, Paid Time Off, Holiday Pay * Annual incentive bonus and annual increases plan based on performance. Minimum Requirements: * Requires a HS diploma or equivalent and a minimum of 1 year of the company's experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: * Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment. * Strong verbal and written communication skills, both with virtual and in-person interactions. * Attentive to details, critical thinker, and a problem-solver. * Demonstrates empathy and persistence to resolve caller issues completely. * Comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts. * Associates in this role will have a structured work schedule with occasional overtime or flexibility based on business needs, including the ability to work from the office as necessary. * Performs other duties as assigned. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Title: Customer Care Representative II Columbus, Georgia Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. This position will have on-site training Monday - Friday for the first 6 weeks, onsite post training (Nesting) for an additional 1 week. You must have 100% attendance during the full training period. Start date: 11/17/2025. Onsite training will be Monday-Friday 10:00 am - 6:30 pm EST As a Customer Care Representative II, you will be responsible for responding to customer inquiries via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims. In addition to being proficient in all basic customer service areas, you will handle high volumes of inbound calls, multitask across multiple systems, and provide verbal and written communication support to large group commercial clients. While performing complex functions, you will deliver a high-touch, white-glove service experience in a fast-paced call center environment. How you will make an impact: Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. Thoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information. Proficient in all basic customer service functions. Receives and places follow-up telephone calls / e-mails to answer customer questions. Inquiries may also be on a walk-in basis. May require deviation from standard practices and procedures with the assistance of a computerized system. Seeks, understands and responds to the needs and expectations of internal and external customers. Associates in this role are expected to have the ability to multi-task, including handling calls, texts, facsimiles, and electronic queues, while simultaneously taking notes and speaking to customers. Here's what Elevance Health offers: A career path with opportunity for growth Ability to obtain your Associate's or Bachelor's degree or further your education with tuition reimbursement. Affordable Health Insurance, Dental, Vision and Basic Life 401K match, Paid Time Off, Holiday Pay Annual incentive bonus and annual increases plan based on performance. Minimum Requirements: Requires a HS diploma or equivalent and a minimum of 1 year of the company's experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment. Strong verbal and written communication skills, both with virtual and in-person interactions. Attentive to details, critical thinker, and a problem-solver. Demonstrates empathy and persistence to resolve caller issues completely. Comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts. Associates in this role will have a structured work schedule with occasional overtime or flexibility based on business needs, including the ability to work from the office as necessary. Performs other duties as assigned. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. Job Level: Non-Management Non-Exempt Workshift: Job Family: UNN > Union 29 Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be able to handle cashier responsibilities, bill inquiries, applications for service, non-pay reconnects, payment arrangements, billing adjustments, and promote products and services. The successful candidate should be knowledgeable of collection procedures. They must have the ability to engage with the public in a tactful and courteous manner. Applicant should be customer service oriented and must have a positive attitude, good communication skills, and possess strong initiative. The salary range for this position is $44,500 - $46,000, base. Additional premium pay incentive may be offered to the successful candidate with bi-lingual (English/Spanish) speaking ability. Responsibilities: Receiving and greeting customers in the local office and/or over the phone or online Processing payments and balancing cash funds: Posting payments in CSS, processing Item 14 payments, daily balancing cash drawer and kiosk Assisting customers with electrical service issues: Connect/disconnect service, assessing deposits, outdoor lighting request, outage reporting, rate selection Responding to customers with billing or collection inquiries: Final bill collections, high bill explanations, payment arrangements, special agreements set-ups, transfer payments, issuing various meter investigation orders Promoting and selling Alabama Power Company products and services: Budget billing, flat bill, EFT, paperless billing, All Connect transfers, Agency Assistance portal, landlord portal, OCC Assisting customers with program requests: Bill extender, summary billing, SSI, text messaging enrollments (billing and outage alerts) Educating customers on ways to avoid/address service or payment issues in the future Understands the meter reading process and billing cycle Representing Alabama Power Company to customers in a positive manner The successful candidate will also play a key role in providing exceptional customer support through taking calls supporting the Call Center Experience: Proven customer service experience Cash handling experience preferred Collection experience preferred Knowledge, Skills & Abilities: Customer focused and excellent interpersonal skills Ability to work well with internal and external customers Strong analytical and problem-solving skills Ability to build and maintain relationships with customers and co-workers Excellent time-management, planning, and organizational skills Team player with ability to effectively interact with others to achieve success Understanding of Customer Service Code of Conduct and Code of Ethics Must be able to successfully complete all required testing for this position Required Test: 00126 - CSR-MH (Customer Service Assessment) Benefits: Competitive Pay Excellent benefits packages which includes: Medical and dental coverage Defined Pension/Cash Balance Benefit Plan Performance-sharing plan 401(k) plan with a generous company match Bonus opportunities Tuition Reimbursement Location: This position will report to the Auburn office.

Atlas Roof and Wall Insulation, a division of Atlas Roofing Corporation, is seeking a Customer Service Specialist/Account Executive for the LaGrange, GA facility. Customer Service Specialist Primary Responsibilities Acts as a liaison between internal and external customers and advocates quality customer experience by leveraging on relationships, knowledge and experience. Manages existing and new accounts relationships, promotes new products, communicates pricing information; responds promptly to requests; resolves complaints; and maintains quality service. Handles all customer requests promptly managing customer orders from placement through shipment and billing. Monitors backorders, reviews production, scheduling and inventory reports daily, and communicates in a timely manner with customers on backorder situations. Advises management and outside sales of changes in lead time, or production problems that may impact customer service. Completes Special Approval Request and Buying Agreements for deviated pricing as necessary. Verifies price on orders taken to ensure billing accuracy to keep billing adjustments to a minimum. Follows up proactively on quoted projects to assist in securing orders. 25% Travel Customer Service Specialist Experience Customer account management experience preferably in a manufacturing environment Customer Service Specialist Knowledge, Skills & Abilities Excellent telephone skills (primary liaison between customer and company) Proficient use of data entry software, including experience with Enterprise Resource Planning (ERP) software such as PeopleSoft and customer relationship management software such as Salesforce. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Must be able to work well with many types of people. Ability to build rapport and establish successful relationships with internal and external customers. Customer Service Specialist Education, Licenses & Certifications A four (4) year college degree preferred, or a minimum of four (4) years' experience in customer account management preferably in a manufacturing environment. Total Compensation Salary - Starting in the upper $40ks Atlas Roofing Corporation offers a competitive compensation and vacation/holiday package as well as a comprehensive benefits program including Medical, Dental, Vision, Life/AD&D/LTD insurance, 401k and Medical & Dependent Care Spending Accounts. Atlas Roofing Corporation is an Equal Employment Opportunity Employer. No calls or agencies please.

Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes, helping them achieve their goals and objectives. Our team is dedicated to connecting employers with the best candidates, and we are committed to providing exceptional service to both our clients and candidates. Job Overview: We are currently seeking highly motivated and customer-focused Call Center Agents to join our growing team. As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise. Key Responsibilities: - Answering a high volume of incoming calls and responding to customer inquiries in a timely and professional manner - Making outbound calls to follow up on customer inquiries, resolve issues, and provide updates - Providing exceptional customer service by actively listening to customers, understanding their needs, and addressing any concerns or complaints - Maintaining accurate and detailed records of all customer interactions and transactions - Collaborating with team members and other departments to ensure customer satisfaction and resolution of issues - Following company policies and procedures to ensure compliance and maintain customer confidentiality - Meeting and exceeding performance targets and goals set by the company - Continuously developing and improving product knowledge to better assist customers Qualifications: - High school diploma or equivalent - Previous experience in a call center or customer service role preferred - Excellent communication and interpersonal skills - Strong problem-solving and decision-making abilities - Ability to multitask and work in a fast-paced environment - Proficient in computer skills and experience using CRM software - Flexibility to work various shifts, including evenings and weekends - Must be legally authorized to work in the United States Perks: - 1099 Contractor - Make your own schedule - Paid Training To get started quickly, click the link below to learn more about our company. Company Overview - Confident Callers

Job Description The Mike Minor Farmers Insurance Agency has served customers since 1999 with a clear mission to educate clients so they understand the why behind their coverage. This commitment has created long-term loyalty, award-winning results, and a reputation for exceptional service. Our agency offers structured training, strong leadership support, and a friendly environment where high performance is recognized and rewarded. We are seeking a Farmers Insurance Customer Service Rep who brings professionalism, reliability, and a genuine commitment to delivering excellent service. This role focuses on client support, account upkeep, cross-selling opportunities, and helping the agency maintain strong retention. You will work closely with the agency owner, receive hands-on training, and have opportunities to grow into sales positions across personal, commercial, or life insurance. Base salary $13 - $27 per hour based on experience and licensing Bonus opportunities Career growth opportunities Mon to Fri schedule Paid holidays off Dental, Life, & Vision Insurance Join a team that values friendly service, incentive-driven performance, and long-term growth. Apply today! Benefits Hourly Base Salary Based on Experience Dental Insurance Vision Insurance Life Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Bonus Opportunities Warm Leads Provided Licensing Assistance Holidays Off Paid Holidays Mentorship Performance Bonuses Equipment Provided Responsibilities Answer inbound calls and provide professional support Cross-sell coverage to existing customers Schedule and prepare Farmers Friendly Reviews before renewal dates Maintain and update the agency owners schedule Assist with retention, service requests, and account upkeep Requirements Ability to obtain a Property and Casualty license Willingness to study and pass the state exam Interest in pursuing a Life Insurance license in the future Strong communication and customer service skills Positive attitude and willingness to learn Comfortable working with technology and agency systems

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: One year of office support experience in a customer service role preferred High School diploma Excellent customer service skills and attitude Excellent written and verbal skills Proficient with office equipment Attention to detail Problem-solving Computer proficiency - MS Suite Typing speed 45WPM Professional appearance Ability to multi-task in a fast-paced environment Bilingual skills a plus Occasional overtime as needed Pay: $16.04 - $18.07/ Hour. Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work

Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish

Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Scott Holley - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.

at Clarvida - Georgia Clarvida's success is built on the strength of our people: individuals who bring the right skills and a deep commitment to our mission of improving lives and communities. Our employees are empowered to bring their full potential to the table, ensuring long-term success for our team and those we serve. Certified Peer Specialist Certified Peer Specialists work from the perspective of their lived experience to help build environments conducive to recovery. They promote hope, personal responsibility, empowerment, education, and self-determination in the communities where they serve. CPSs are trained to assist others in skill-building, problem-solving, setting up and maintaining self-help mutual support groups, and building self-directed recovery tools. A critical role of the CPS is supporting others in developing their recovery goals, and specific steps to reach those goals. This position is working as a member of our Assertive Community Treatment (ACT) team. Perks: $22.22-$24.15/hour Full time daytime schedule Ongoing training, growth, and development in a national agency with hometown offices What is ACT? ACT is one of the oldest and most widely researched evidence-based practices, for adult clients ages 25 and older who have serious and persistent mental illness. The service uses a multidisciplinary mental health team, including Psychiatrists, Nurses, Social Workers/Counselors, Substance Abuse Counselors, Employment Specialists, Certified Peer Specialists, and Case Managers to provide tailored services to address the client's preferences and identified goals, which make up their Individualized Recovery Plan. By providing housing, recovery, vocational support, nurse/psychiatrist and therapist services, we enable clients to eventually transition to lower levels of care programs or move toward independence, increasing their quality of life. Clients may include adults with a history of trauma, homelessness, frequent hospital stays, refugees, and clients who have not responded well to traditional outpatient care. Interventions are rehabilitative, intensive, integrated, and stage specific. What we are looking for: Certified Peer Specialist Able to identify as a person living with a mental health condition and be willing to use their lived recovery experience to support others in their recovery. Must be well grounded in recovery with at least one year working towards wellness and recovery. High School Diploma or GED and at least 18 years of age Strong reading, comprehension, and written communication skills. Experience with leadership, advocacy, or governance, preferred. Valid Georgia Driver's License and clean Motor Vehicle Record (MVR); Clean Criminal Back Ground Check (no conviction or credible evidence of abuse, neglect, or sexual exploitation-child or adult) What we offer: Full Time Employees: Paid vacation days that increase with tenure Separate sick leave that rolls over each year Up to 10 Paid holidays* Medical, Dental, Vision benefit plan options DailyPay- Access to your daily earnings without waiting for payday* Training, Development and Continuing Education Credits for licensure requirements All Employees: 401K Free licensure supervision Employee Assistance program Pet Insurance Perks @Clarvida- national discounts on shopping, travel, Verizon, and entertainment Mileage reimbursement* Company cellphone *benefits may vary based on Position/State/County Application Deadline: Applications will be reviewed on a rolling basis until the position is filled. If you're #readytowork we are #readytohire! Now hiring! Not the job you're looking for? Clarvida has a variety of positions in various locations; please go to ******************************************** To Learn More About Us: Clarvida @ ************************************************** Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic. "We encourage job seekers to be vigilant against fraudulent recruitment activities that are on the rise across the healthcare industry. Communication about legitimate Clarvida job opportunities will only come from an authorized Clarvida.com email address, from a [email protected] email, or a personal LinkedIn account that is associated with a Clarvida.com email address."

LabCorp is seeking a Service Representative/Courier to join our team in Macon, GA area. In this position, you will be responsible for the pickup, transport and delivery of medical specimens, lab supplies and reports, while providing excellent service to our clients. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here OPTIONAL: Included with this position is a company vehicle to use for the route. In addition, for only $100 per month, you will have the option of taking this vehicle home with you and using it for personal use. If you choose to use the company vehicle for personal use all gas, tolls and maintenance are covered by the company. Work Location : Columbus, GA Work Schedule: Monday-Friday 2:00pm-8:00pm ( no lunch break no weekends) Requirements: Must have a Valid Driver's License and clean driving record Must be at least 21 years' old Previous driver/courier experience is preferred Customer service experience is a plus Very punctual with strong time management skills Strong attention to detail and organizational skills Ability to problem solve customer issues Able to lift up to 50 lbs. Job Duties/Responsibilities: Load all necessary suppliers needed for the daily pickups Complete daily pick-up schedule in a timely manner Deliver all daily picks to your branch at the end of your shift Handle all specimens and lab samples in a safe and efficient manner Safely operate company vehicle and obey all traffic laws Utilize handheld electronic devices to manage daily picks up Work directly with the dispatcher for additional pick-ups as needed Evaluate traffic patterns, alternative routes and weather conditions as needed If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

"Join the Acme Brick Family" CUSTOMER SERVICE REPRESENTATIVE FLSA Status: Non-exempt Acme Brick Company (a Berkshire Hathaway Company) is an organization of professionals in the manufacturing and building material distribution industry. We manufacture brick and distribute our own brick as well as brick and associated products manufactured by others. We operate in 13 states with a philosophy that we are much more than a brick manufacturer and distributor. Summary We are currently seeking a "best in class" Customer Service Representative with excellent organization skills and a personable disposition to provide product/service information to customers and sales reps. You will assist in resolving product and service issues as they arise and enter customer orders into the sales system. The ideal candidate has a natural ability to roll with the punches, being flexible to handle anything that might come their way. You will be a strong and reliable support to company operations, maintaining procedures, communication and customer service. Not only will your efforts allow us to achieve organizational efficiency, you will nurture the pleasant work environment our people love. Essential Duties and Responsibilities (other duties may be assigned). This is a safety sensitive position* * Communicate with custo mers by phone, email or in person on various concerns. * Work with vendors and manufacturers on various concerns. * Work with Acme production coordinators on product inquiries. * Place purchase orders for tile, wood, stone and other masonry products with various manufacturers and vendors. * Serves as a back up to other CSRs. * Receive tile, wood, stone and other masonry materials into inventory through the operating system. * As needed, assist warehouse and other associates with sample orders and verifying material from vendors. * Order entry of sales orders and sales transfers. Skills and Experience Required for Success * 2+ years of related experience * Must have excellent verbal and written communication skills * Must be proficient in Microsoft Office and Excel (JDE experience preferred) Competencies Required for Success * Integrity * Initiative * Teamwork * Customer Service Orientation * Relationship Building * Quality Focused Education * High school diploma or equivalent required; some college is preferred. We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing. * Application may vary based on relevant state laws

Job Description You got game? You got spring in your step? You want the best job in the world? And a schedule that works with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, you've found the right place! Duties & Responsibilities: We are looking for Customer Service Representatives with pep, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing world-class customer service and executing fast and accurate pizza making skills. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)! Operating the cash register and collecting payment from customers. Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures. Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. Other duties as assigned. What are we looking for? The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Customer Service Representative: Happy customers keep us in business. You've to be a fun and friendly person, who is comfortable talking to strangers. The team is what makes working in our store fun. You have to be a team player who is on time every day with a great attitude! Our stores are open 365 days a week. Yes, that's right even on the weekends and the holidays; that's when we are busiest! While you're schedule is pretty flexible, you have to be willing to work when the team needs you the most. You have to be at least 16 years old. We're growing so fast, it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's just your hobby, main-gig, or supplemental job, drop us a line. We are sure to have just the thing for you! We offer weekly pay. Apply now! Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Interviewing for positions in West GA and Metro Atlanta GA The CSR plays a very important part in the operation of a consumer finance office. The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments, refinance loans, help with the delinquent work, send out advertising letters, and complete other duties. This person must fill out correctly most of the office forms and reports, as well as maintain current the master cash drawer, bank deposits, and related daily transactions. . DUTIES & ESSENTIAL JOB FUNCTIONS Working directly under the supervision of the branch manager, the Customer Service Representative: Solicit loans on the telephone and at the counter. Must answer the telephone, post customer payments, input new and refinance loans into the loan software system, process loan applications and prepare refinance and delinquency mail. Answers the telephone. Other duties include: opening mail and distributing, posting counter payments, and giving customer credit experience to inquiring creditors and credit bureau. Completes loan documents and closes current refinance loans. Prepares daily deposits of cash and checks. Maintains and balances correct amount and denominations of money in cash drawers daily. Maintains loan standard report daily. Telephones past due customers QUALIFICATIONS Previous experience in customer service, collections, or the finance industry a plus. The CSR must have knowledge of computer skills. REQUIRED A high school diploma or equivalence is required. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is primarily sedentary in nature, no special demands are required.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Job Title: Customer Service Representative - Dry Cleaners Reports To: Cleaners Manager / Assistant Cleaners Manager As a Customer Service Representative at Wade Cleaners, you will be the first point of contact for our valued customers. You will play a key role in ensuring customer satisfaction by greeting customers, addressing their needs, and providing solutions to any issues they may have. Additionally, you will be responsible for accurately tagging and logging clothing items in the system, maintaining a clean and organized workspace, and upselling services to enhance the customer experience. Key Responsibilities: Customer Interaction: Greet customers with a friendly, positive attitude as they enter the store. Assist customers with their clothing drop-offs and pick-ups, ensuring accurate information is recorded. Handle customer inquiries and resolve issues professionally and efficiently. Upsell dry cleaning services, special treatments (e.g., stain removal, pressing, etc.), and loyalty programs to enhance customer experience and drive sales. Tagging and System Entry: Accurately tag and log each clothing item in the system, ensuring proper identification. Maintain a high level of organization when entering data into the system to minimize errors. Ensure clothing is categorized correctly for proper cleaning processes. Customer Support & Problem Resolution: Address customer concerns, such as damaged or misplaced garments, with professionalism and care. Offer solutions to meet customer needs, ensuring their satisfaction with our services. Follow up with customers as needed to ensure their satisfaction and foster long-term relationships. Workplace Maintenance: Ensure the front desk and customer areas are tidy, organized, and welcoming. Assist with maintaining a clean environment by performing light cleaning duties (sweeping, dusting, etc.) as needed. Keep product displays organized and replenish materials (tags, receipts, etc.) when necessary. Sales & Upselling: Promote and explain additional services to customers, such as special stain treatments, alterations, or delivery services. Suggest loyalty programs or discount packages to encourage repeat business. Actively look for opportunities to increase sales and promote the dry cleaning business. Required Skills & Qualifications: High school diploma or equivalent required. Previous customer service experience, preferably in a retail or service environment. Strong communication and interpersonal skills. Ability to handle customer complaints and concerns with professionalism and patience. Basic computer skills, including familiarity with POS systems or willingness to learn. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. A keen attention to detail and organizational skills. Flexibility and a positive attitude towards change and working as part of a team. Physical Requirements: Ability to stand, bend, and lift up to 25 lbs. Comfortable working in a busy retail environment. Preferred Qualifications: Previous experience in a dry cleaning or laundry business is a plus. Experience with sales and upselling techniques. Bilingual skills are a plus but not required. Benefits: Competitive hourly wage. Opportunities for advancement. Health and wellness benefits (depending on employment status). Positive and supportive work environment. If you're passionate about delivering outstanding customer service and are eager to join a dynamic team, we encourage you to apply!