Customer Service Representative
Call center representative job in Columbus, OH
Call Center Representative
Contract: 6-12 months (with potential extension)
Pay: $19.16/hour
About the Opportunity:
Start your career with an exciting role in client support! Begin with remote training for 4-5 weeks to get up to speed from the comfort of your home. Once training is complete, transition to full-time in-office work, gaining hands-on experience and building strong connections with your team. After six months, enjoy a hybrid schedule with 3 in-office days and 2 remote days, giving you flexibility and balance.
What You'll Do:
Provide top-notch support to clients via incoming calls, resolving inquiries quickly and accurately.
Assist clients with Cash Management solutions, online account access, mobile app guidance, and general financial questions.
Deliver exceptional service while meeting key performance goals in a fast-paced, collaborative environment.
Adapt to changes, manage multiple priorities, and thrive as part of a high-performing team.
Why Join Us:
Gain hands-on experience in financial services and client support.
Collaborate with a supportive, team-oriented environment.
Enjoy a flexible schedule after your initial training period.
Ready to Start?
Take the next step in your career-apply today and become a valued member of our team!
Vacuum Sales and Service Representative
Call center representative job in Columbus, OH
Elevate Your Career as a Vacuum Sales & Service Representative with Crystal Clean!
Are you a motivated, customer-focused professional ready to take your career to the next level? Crystal Clean (CC), a leading name in the environmental services industry, is searching for dynamic individuals to join our team as Vacuum Sales & Service Representatives (VSSR). With competitive pay, excellent benefits, and comprehensive training, this is your chance to grow with a top-tier company while making a meaningful impact.
Why Join Crystal Clean?
At Crystal Clean, we're not just in the business of environmental services-we're redefining it. We offer a rewarding career path with outstanding compensation, robust benefits, and ample opportunities for advancement. Plus, we provide complete training to ensure your success!
Your Role:
Drive Sales & Service: Utilize your sales skills to expand our business and provide exceptional service at customer locations.
Operate with Precision: Handle a Vacuum Truck and work with hoses, waste storage units, and more to manage approved waste streams.
Ensure Safety: Adhere to all safety guidelines, inspect your vehicle and equipment, and plan efficient routes to minimize travel time.
Build Relationships: Develop strong customer connections, identify additional service opportunities, and generate new business leads.
Meet Goals: Achieve sales targets, maintain DOT compliance, and uphold corporate standards.
What We're Looking For:
Excellent Communicator: Strong communication skills with a keen eye for detail.
Customer-Oriented: Ability to effectively interact with customers, sales teams, and corporate departments.
Tech-Savvy: Proficient with electronic devices, computers, and truck equipment.
Experienced: Route sales experience preferred but not required.
Certified: High School diploma or equivalent, with or the ability to obtain a Class B CDL, Med Card, Airbrake, Tanker Endorsement, and HAZMAT (preferred).
Physical Requirements:
Lift hoses and equipment weighing up to 55lbs.
Handle grates, manhole covers, and climb ladders as needed.
Maintain control of hoses during pumping operations.
Administrative dutieas as assigned.
Pass a pre-employment physical and drug screening.
Work Environment:
Work in diverse settings with varying noise levels.
Engage in frequent physical activity, including bending, lifting, and climbing.
Why You'll Love Working with Us:
Competitive Salary: Attractive pay with performance incentives.
Excellent Benefits: Comprehensive health, dental, vision, and more.
Career Growth: Opportunities for professional development and career advancement.
Inclusive Culture: We value diversity and encourage individuals from all backgrounds to apply.
Ready to Make a Difference?
If you're ready to take the next step in your career and join a leading environmental services company, apply now to become a Vacuum Sales & Service Representative at Crystal Clean. Embrace the opportunity to drive innovation and deliver exceptional service!
Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.
The compensation for this role is comprised of a weekly base salary, plus bonuses and uncapped commission. Actual total earnings will vary based on performance and location and may fall outside of the range shown. Average Annual Earnings: $70,000-$85,000 plus a year and includes benefits such as the following:
Health, Dental and Vision insurance
Wellness Program
Flexible Spending Accounts
Life Insurance
Long-Term Disability
Employee Assistance Program
Tuition Reimbursement
Customer Service Representative
Call center representative job in Columbus, OH
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Client's Accounts.
Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries.
Successful applicants will be highly professional, career driven, and committed to World-Class Service.
· Ability to contribute in a fast paced, team-oriented environment.
· Aptitude to multi-task and adjust quickly to change in a busy financial service center
Store Customer Service Specialist (Multiple Locations)
Call center representative job in Reynoldsburg, OH
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.The individual selected for this role will be expected to work at stores within a 10-mile radius of Store #701275, located at: 7065 East Main St., Reynoldsburg, OH 43068. This is a full-time position with a hiring rate of $16.50/hr.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible
What is the Process to get Started?
Step 1 - Online Application
Find the role(s) that interest you on our Careers page:
Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners
Step 2 - Digital Interview
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions
You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation
Step 3 - In-Store Interview
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately and consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in-stock and presentable condition assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales
Minimum Requirements:
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must have a valid, unrestricted Driver's License
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
Have at least a High School diploma or GED
Have at least one (1) year experience working in a delivery, retail, or customer service position
Have previous work experience selling paint and paint related products
Have previous work experience operating tinting and mixing equipment
Ability to read, write, comprehend, and communicate in more than one language
Ability to read, write, comprehend, and communicate in Spanish
#SHWSales
Student Services Representative
Call center representative job in Dublin, OH
Who We Are:
School of PE provides continuing education and training for learners pursuing or maintaining professional certifications. Our programs foster professional growth and career advancement in a diverse, global society. At School of PE, we believe that every learner should begin with the end in mind - and our purpose is to provide a lifelong learning experience through high-quality exam preparation and continuing education.
School of PE is backed by Alpine Investors, a people-driven private equity firm committed to building enduring companies by working with, learning from, and developing exceptional people.
About the Role
If you enjoy helping others, solving problems, and creating positive experiences, this is a great entry point into education and student success!
As a Student Services Representative, you'll serve as the first point of contact for our students - answering questions, resolving issues, and ensuring a professional, friendly, and supportive experience. This is a full-time, on-site role based in Dublin, OH.
What You'll Do
Serve as the main contact for students via phone and email (average 30+ calls and 50-60 emails per day)
Assist students with registration, account maintenance, and general inquiries
Follow established processes to handle student inquiries efficiently and accurately
Provide support for special projects, reports, and administrative tasks
Collaborate with teammates and other departments to ensure a seamless student experience
What We're Looking For
Strong verbal and written communication skills
Excellent customer service and interpersonal skills
Ability to multitask and stay organized in a fast-paced environment
Proficiency in Microsoft Office or Google Workspace
Bachelor's degree preferred or equivalent customer service experience
Friendly, proactive, and detail-oriented - with a passion for helping others succeed
Benefits & Perks:
Competitive pay
Medical, dental, and vision insurance
Employer-paid life insurance and short-term disability
401(k) with company match
Paid holidays and PTO
Gym membership discount
Professional development reimbursement
Employee Assistance Program (EAP)
Member Enrollment Representative
Call center representative job in Circleville, OH
At Christian Healthcare Ministries (CHM), we exist to glorify God, show Christian love, and serve members of the Body of Christ by sharing each other's medical bills.
The Member Enrollment Representative (MER) plays a vital role in this mission by increasing membership through various communication channels while delivering exceptional member experience. The MER is responsible for converting sales leads into new memberships, guiding prospective members through the enrollment process, and ensuring that every interaction reflects CHM's core values and commitment to service excellence.
WHAT WE OFFER
Compensation based on experience.
Faith and purpose-based career opportunity!
Fully paid health benefits
Retirement and Life Insurance
12 paid holidays PLUS birthday
Professional Development
Paid Training
ESSENTIAL JOB FUNCTIONS
Meet sales targets, goals, and performance expectations.
Engage in inbound and outbound phone sales (no cold calling) to assist and guide prospective members through the enrollment process.
Establish referrals, build relationships, and develop contacts with potential prospects.
Respond promptly and professionally to prospective member calls and inquiries.
Ensure delivery of high-quality, Christ-centered service.
Address member questions, concerns, and provide thoughtful recommendations.
Assist in retaining memberships when appropriate.
Respond to emails, calls, and voicemail promptly.
Clearly explain CHM guidelines, programs, and options to members.
Offer suggestions for improvement to the Member Enrollment Supervisor and Team Leader.
Maintain professionalism, empathy, and a positive attitude.
Demonstrate strong communication skills in both phone and written correspondence.
Uphold CHM's Core Values and Mission Statement in all interactions.
Collaborate with other departments, including Member Services, Marketing, and Communications, to ensure seamless member experience.
Gain a deep understanding of the Member Enrollment Team's structure and objectives.
Input, track, and manage prospects using HubSpot and internal CHM systems.
Develop ongoing relationships with prospects through consistent and intentional follow-up.
OTHER FUNCTIONS
Demonstrate Christian values and adhere to ethical and legal business practices.
Support CHM initiatives and departmental goals as assigned.
EDUCATION, EXPERIENCE & SKILLS REQUIRED
Prior experience in online or phone-based sales (preferred).
College education or equivalent work experience (preferred).
Strong verbal and written communication skills, including professional phone and email etiquette.
Proficiency in CHM guidelines, programs, and policies (training provided).
Competence with Microsoft Office Suite and CRM tools such as HubSpot.
Excellent organizational and time management skills with the ability to handle multiple priorities.
Self-motivated, collaborative, and committed to teamwork.
Strong problem-solving and conflict resolution skills.
Willingness to ask questions, seek guidance, and support team initiatives.
TRAINING & DEVELOPMENT
New representatives will complete a structured training program designed to build a strong understanding of CHM's membership process, communication tools, and ministry values. Ongoing professional development and mentorship opportunities are also provided.
WORKING CONDITIONS
Must adhere to organizational policies and procedures as outlined in the employee handbook.
Occasional travel may be required for ministry or business purposes.
Flexibility to work hours between 8:00 a.m. and 6:00 p.m., based on department needs.
Requires extended periods of sitting, working on a computer, and communicating by phone or email.
Strong reasoning and problem-solving abilities to overcome objections and assist prospective members effectively.
About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.
Customer Service Representative
Call center representative job in Columbus, OH
Central Ohio Appliance Repair Inc. is currently interviewing for an experienced Customer Service Representative (CSR) A History of Excellence in Appliance Repair & Service in Columbus and the Central Ohio Area Central Ohio Appliance Repair, a Family-Owned- and-Operated business, has been the leader in servicing residential kitchen and laundry appliances in the Columbus Ohio area since 1975. We are the highest rated appliance repair company in the Columbus Ohio area for customer satisfaction and affordability, and proud of our A+ rating with the BBB and Angie's List.
As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Specific Responsibilities:
Receive incoming calls in professional and courteous manner
Perform marketing and sales functions to sell additional work and earn business
Complete work orders, return customer calls, and respond to customer issues
Perform other duties as needed which may include cross-training in related positions
Job Requirements:
Minimum two years admin experience
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
Benefits:
Medical, Dental, Vision Insurance
Paid Vacation and Paid Holidays We are actively interviewing for this position - Apply today and our hiring manager will follow up!
We are a growing company with the ability to move up and grow within the company.
If you're interested in a promising career in an ever changing and challenging industry, please contact us so we can discuss your future with Central Ohio Appliance Repair Inc. Compensation: $15.00 per hour
Central Ohio Appliance Repair has an A+ rating with the Better Business Bureau, and is the proud recipient of the Angie's List Super Service Award for 2003, 2005, 2006, 2008, 2009, 2010 and 2013. This award is in recognition of the quality of our work and the sustained dedication to our customers' interest. We are proud of our status in the community and our accomplishments.
This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.
Auto-ApplyCustomer service/work from home agents
Call center representative job in Columbus, OH
We are currently looking to fill several positions for work from home customer service agents and appointment setters for several different companies that we are currently servicing in the areas of customer service, order support, sales,appointment setting, consulting services,and technical support. Also we are looking for a few good Licensed insurance agents that would be interested in joining our virtual work from home insurance agency, if your not licensed, we have a virtual training class that will be starting on 10/14/2013, we would pay for you to take the required courses but you would be responsible to pay to tae the state licensing exam....if interested please submit your resume to the link provided and some one from Human Resurces will be contacting you soon.
Full or part time between the hours of 8:00 am and 12:30am Monday Though Friday
Weekend staff is also being hired at this time between the hours of 10:30am and 9:30pm
Full benefits for full time and part time after a period of 30 days.
W2 employee
Starting wage is 9.50 per hour and after 30 days get a raise up to between 11.50 and 14.25 per hour depending on your skill sets that are given to you on a weekly basis.
What are you waiting for?....Come on and apply to work for the best work from home call-center in the United States.
Respond Today
Call Center Representative/Dispatcher/Scheduler/Quality Control
Call center representative job in Columbus, OH
Job Description
Dispatcher/Scheduler/Quality Control 7am - 3pm ($20.00/hr)
We are looking for a Dispatcher/Scheduler to work with our Interpreters who are dispatched/scheduled to help people in need of Interpretation services in Hospitals, Courts, Schools and Social Service Agencies.
We want someone who
Has a keen eye for detail and an eagerness to learn
Is flexible and can keep up in a fast-paced environment
Is a team player
Takes initiative and can multi-task
Communicates professionally and efficiently in person and over the phone
If this feels like the position for you, please respond with a detailed resume complete with education, previous work experience, and references. We are an EOE.
Responsibilities and Duties
Upon hire, our candidate will
Manage a high volume of phone calls
Schedule multilingual interpreters for assignments
Conduct inspections and ensure quality control
Collect, enter, and analyze data
Submit reports
Monitor and review progress and accuracy
Complete a background check and pass a drug screen
Qualifications and Skills
We need someone who
Has a high school diploma and customer service/dispatch experience
Types at least 35 WPM and possesses intermediate computer skills (TEST MAY BE ADMINISTERED)
Is proficient in Microsoft Excel (TEST MAY BE ADMINISTERED)
Is willing to work from the office
Benefits
Our employee benefits include
Paid holidays after 90 days
Ten (10) days of Paid Time Off after 90 days
Medical, Dental, Vision, and Life
401K and Profit Sharing
Free parking
Call Center Representative
Call center representative job in Columbus, OH
DescriptionJob Description: We are looking for a friendly and dedicated Call Center Representative to join our customer service team. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring a positive experience with our products and services.
Key Responsibilities
Responsibilities:
Answer incoming calls and respond to customer inquiries in a professional manner.
Provide information about products, services, and order statuses.
Resolve customer complaints and issues efficiently and courteously.
Maintain accurate records of customer interactions and transactions.
Follow up on customer inquiries to ensure satisfaction.
Collaborate with other departments to address customer needs and improve service.
Meet or exceed performance targets and metrics.
Skills, Knowledge and Expertise
Skills Required:
Excellent verbal communication and active listening skills.
Strong problem-solving abilities and attention to detail.
Ability to work effectively in a fast-paced environment.
Proficiency in using call center software and CRM systems.
Positive attitude and a passion for providing outstanding customer service.
Prior experience in a call center or customer service role is a plus.
Benefits
Benefits:
Competitive salary ranging from $35,000 to $42,000.
Health, dental, and vision insurance.
Paid time off and holidays.
Opportunities for professional growth and development.
Supportive and friendly work environment.
If you are enthusiastic about helping customers and want to be part of a dynamic team, apply today to join BeloForm Craft as our Call Center Representative!
Customer Service Representative
Call center representative job in Columbus, OH
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyCustomer Success Rep I (in-person)
Call center representative job in Columbus, OH
At 4over, we are committed to building a diverse and inclusive workplace welcoming to people of all backgrounds. Providing our employees with job training and opportunities for growth, development, and advancement. We take pride in fostering a safe environment for all employees.
Do you love solving problems, making someone's day better, and turning frustration into relief? Are you the type who listens first and finds solutions fast? Then you might be the next superstar on our Customer Success team!
We're looking for a Customer Success Representative (CSR) who thrives on delivering top-notch service and building real connections with customers. In this role, you won't just answer questions-you'll be a trusted guide, a helpful expert, and a vital part of a company that values empathy, initiative, and people-first thinking.
Whether it's by phone or virtual chat, you'll bring your communication skills, patience, and positivity to every interaction. If you're passionate about helping others, solving challenges, and being part of a supportive, high-performing team-this is the opportunity you've been waiting for. Bilingual in English and Spanish is highly desirable.
Summary: The Customer Success Representative (CSR) plays a key role in delivering exceptional support and solutions within a contact center environment. This role focuses on building strong customer relationships by actively listening, understanding individual needs, and implementing effective solutions. The CSR is responsible for resolving a wide range of inquiries and issues through customer education, proactive follow-up, and a commitment to creating a positive and professional customer experience.
Schedule: Monday-Friday, eight or more hours per day, five days per week based on business needs. Primary schedule will be 8:30 AM - 5:30 PM, or similar. This is an in-person position.
Salary Range: $18 - $19 hourly. Upon successful completion of the Level 1 Certification Test, employees will receive a $1/hour increase to their base pay rate.
Expected tentative start date for this cohort is November 3rd.
Compensation commensurate with experience.
At this time, we are not engaging with agencies or third-party recruiters. Thank you for your understanding.
Essential Duties and Responsibilities include the following:
* Educate and assist customer base on company website, products, and services
* Resolve customer concerns in a quality-oriented way to produce a positive outcome either via telephone, through virtual chat, or a combination of the two
* Provide customer feedback to department for new product and resource development
* Accurately notate and record each customer interaction to ensure all accounts are updated
* Be a knowledgeable point of contact for both new and existing customers
* Handle complex requests with patience, professionalism, and empathy
* Review and resolve situations in a timely manner by identifying customer concerns
* Demonstrate a sense of urgency and dedication to exceed customer expectations and earn customer loyalty through accuracy, efficiency, courtesy, and knowledge
* Listen actively and intently to gain a full understanding of the call; acknowledge key points and ask appropriate questions; interpret verbal cues to identify underlying concerns and motivations
* Complete and process all required tasks
* Regularly perform general housekeeping duties in your work area(s)
* Adhere to all safety policies and protocols and maintain a safe working environment
* Attend all department/company meetings
* Other duties as assigned
For an extensive list of responsibilities, duties and physical demands/work environment please refer to the attached Job Description.
EDUCATION, LICENSES, CERTIFICATIONS, EXPERIENCES:
* High School Diploma or equivalent (GED) - required
* Previous experience in customer service roles
* Demonstrated history of stable employment
* Bilingual in English and Spanish is highly desirable.
* Experience in printing or wide format production - preferred
CRITICAL KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS:
* Self-Motivation & Accountability: Ability to stay focused on tasks, meet deadlines, and produce high-quality work with minimal supervision. Holding oneself accountable for managing workloads, handling responsibilities, and maintaining professional standards.
* Communication Skills: Strong written and verbal communication abilities are vital. Being clear, concise, and professional in emails, messages, and virtual meetings is critical. Active listening, and the ability to interpret and clarify communication effectively. Ability to read and understand corporate policies, job-related documents, and written/verbal instructions in English to ensure effective and compliant job performance.
* Technology Proficiency: Intermediate computer knowledge, ability to type 40+ WPM with accuracy. Basic Office 365 knowledge.
* Time Management: Self-discipline to manage personal and professional tasks, prioritize work, and avoid distractions at home.
* Adaptability and Flexibility: Being adaptable to rapidly changing situations or project pivots without the support of in-person guidance. Comfortable with new tools and technologies, especially when team needs evolve or new platforms are introduced.
* Collaboration and Teamwork: Strong ability to work as part of a virtual team. This includes both synchronous (live meetings, chats) and asynchronous (emails, shared documents) communication. Building rapport with colleagues despite the lack of physical presence, maintaining team cohesion and morale.
4over LLC Company History:
4over LLC was founded in February of 2001. What started off as creating business cards and web page designs by a husband and wife, quickly flourished. Since the company was founded, we are now a private equity owned company growing and expanding across many states. Through our 4over Core Attributes, we are committed to meeting and exceeding customer expectations, cultivating and nurturing our relationships, providing excellence and caring for others.
Health and Life Insurance-
* Medical, Dental, Vision, Life/AD&D Insurance, Disability, and Flexible Spending Accounts (FSAs) for Health Care and Dependent Care
* 4over pays 100% of the employee's premium for his/her Basic Life/AD&D Insurance in the amount of 1x the employee's annual salary, up to $500,000
* Coverage will be effective on the 1st of the month following 1 month of continuous regular full-time employment
401(k) Retirement Plan
* New employees are eligible to enroll the first of the month, following 1 month of employment
* Semi-annual open enrollment (January 1st and July 1st)
* Discretionary employer match; typically, 50% of employee deferrals up to 6% of compensation
* Immediate Vesting
Holidays and PTO
* 9 Paid Holidays
* Accumulating PTO to be used after 90-days of continuous and active full-time service
4over is an Equal Opportunity employer. It provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, national origin, age, religion, disability, or any other legally protected status and takes affirmative action to recruit, employ, train, and promote qualified minorities, women, covered veterans, and individuals with disabilities.
CSR
Call center representative job in Columbus, OH
About Your Future with Distribution International
Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a
“Great Place to Work”
of value to you? Look no further! At Distribution International, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.
Job Description
Your Responsibilities
In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.
Ability to maintain a positive rapport with customers, providing world class service.
Exemplary customer service skills, analytics and problem- solving skills.
Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.
Any other duty, task, or responsibilities as assigned.
Your Qualifications
Minimum of 18 years of age.
If operating a Company Vehicle, a valid driver's license will be required.
1- 2 years of experience in a customer service role.
Ability to perform basic math calculations.
Personable, enthusiastic and engaging personality.
Excellent communication skills, both verbal and written.
Travel Requirements
Type of Travel Required: Local
Amount of Travel Required:
Physical Requirements
Able to lift 50 lbs. unassisted to load and unload various products. Climb, stoop, kneel, crawl, and stand to perform daily work and ladder climbing, as needed.
Your Benefits
We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits:
Competitive Compensation
Medical, Dental and Vision
Strive Wellness Program
401(k) Matching
Paid Holiday and Paid Time Off (PTO) for all positions
AssuredExcellence : minimal to no cost medical care and prescription drugs
Flexible Spending Accounts (FSA): Healthcare and Dependent care
Health Spending Account (HSA): with employer contribution
Life & Disability Insurance
Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
Employee Referral Bonus
Paid Military Leave
Tuition Reimbursement
Length of Service Award
Compensation Range
$20.00 - $40.00
The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. Distribution International is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you!
TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.
Auto-ApplyExperienced BDC/Call Center Rep
Call center representative job in Columbus, OH
EXPERIENCED BDC/Call Center Reps
Great pay! Commissions based on appointments & sold vehicles! Paid weekly, commissions paid monthly.
Responsibilities
Reach out to customers by completing phone calls, emails, and text messages (100+/day) as assigned by the CRM system and/or management
Work closely with service management to communicate customer expectations and ensure a fantastic customer experience
Present in a professional and well-spoken manner at all times
Generate service appointments by working with prospective customers who have requested assistance or information via internet, email, chat or phone call inquiries
Generate appointments by selling the value of our store, our high level of service and track record of integrity and customer care
Log all activities and take extensive detailed notes
Meet and exceed goals each month and quarter
Stay informed about new products, features, accessories etc. and their benefits to customers
Refer customers who have additional questions to the service advisor or other
appropriate individual.
Attend service trainings as well as service meetings as assigned
Qualifications
Strong verbal and written communications skills
Interest and ability to make a high-volume of outbound calls
Tech-savvy and experience with a CRM or the ability to quickly learn new software
Time management, prioritization and multitasking skills with the ability to manage a high workload
Team player attitude
Willing to submit to a pre-employment background check & drug screen
Clean driving record and valid driver's license
Experience preferred but not required:
Vinsolutions
Activator
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.
Auto-ApplyCall Center Representative ( FT or PT ) WFH
Call center representative job in Dublin, OH
The Call Center Representative is responsible for answering phone calls, making and rescheduling appointments, answering patient questions and routing phone calls to the appropriate staff. This position requires fluency in both English and Spanish to serve our patients' needs.
Compensation and Benefits
The compensation for this position is $22 per hour. WE offers competitive salary and benefits including medical, dental, vision, 10 vacation days for first year employees, 12 paid holidays, sick leave, life insurance, retirement plan with match, employee assistance program and free employee parking.
Education & Experience
High School Diploma or equivalent.
1 year of experience in a receptionist or similar role with customer service experience.
Prior work experience in Community Clinic or Doctor's office preferred.
Essential Position Responsibilities
Answer calls within prescribed time and always maintains professional, effective and polite communication.
Appropriately route calls, takes complete messages.
Confirm patient eligibility for medical insurance coverage.
Make appointments for patients on the phone and confirm future appointments.
Help to ensure provider schedules are at capacity and rearrange patient visits when appropriate.
Assist in rescheduling patients.
Coordinates patient transportation.
Collects copayments and donations electronically.
Helps enroll patients into Patient Portal and support telehealth visit education when necessary.
Enters data in the computer system to update patients' information.
Assist the clinician in following up with broken appointments, abnormal test results or routing follow-up care by contacting patients via telephone and documenting the information in the medical records and appropriate logs.
Maintains confidentiality of patient information and medical records according to HIPPA guidelines or according to our patient confidentiality policies.
Other duties as described.
Skills
Bilingual in English/Spanish required.
Ability to remain organized while managing multiple details.
Ability to communicate effectively.
Excellent customer service skills required.
Ability to handle multiple tasks while remaining calm and professional.
Knowledge of HIPAA privacy and confidentiality practices. Knowledge of Microsoft Office and telephone protocol. Duties require professional verbal and written communication skills.
Must be reliable and on-time.
Present a professional demeanor and appearance.
Healthcare Customer Experience Representative
Call center representative job in Columbus, OH
Healthcare Customer Experience Representative Pay: $16.50/hr Location: 775 West Broad, Columbus (Free parking + on a major COTA bus route) Schedule: Monday - Friday 8-hour shifts between 8 AM and 8 PM. No late nights or weekends! Training: Paid training begins October 27th or November 3rd Why Join Fortuity? Looking for a role where you can earn steady income, build your skills, and make a difference? At Fortuity, you'll be part of a welcoming, community-focused team that helps people access the medications they need to live healthier lives. If you're searching for a full-time position where you can count on steady hours and meaningful work, Fortuity offers the perfect opportunity. Whether you're seeking a reliable income during the winter season or looking to gain valuable experience in a supportive, professional setting, you'll find a welcoming team environment that values your contributions and helps you make a real difference in people's lives. What You'll Do
Answer inbound calls and emails from current program members
Provide friendly, accurate support - or research answers using internal systems
Make outbound calls to follow up on open issues or return voicemails
Work with other departments on program payments and contracts
Keep clear notes and resolve customer questions efficiently
What Makes You a Great Fit
You're a strong communicator who enjoys helping people
You're comfortable using a computer and learning new systems
You're organized, reliable, and able to manage multiple tasks
You like being part of a team and meeting goals together
Nice to Have: Bilingual (Spanish), previous customer service or healthcare experience What We Provide
Paid training and ongoing support from team leaders
A positive workplace culture where people enjoy coming to work
Experience that builds transferable skills for future career opportunities
The chance to be part of a company that invests in our local community
Required Qualifications
English speaking (Spanish is beneficial)
Exceptional interpersonal, written, and verbal communication skills
6 months of contact center or healthcare experience
PC skills and problem-solving skills
High School diploma or equivalent required
Additional Details
This is a seasonal, temporary role expected to run through February 28, 2026 (dates may adjust slightly depending on client needs). A move to permanent status will be based on client need and employee performance.
High school diploma or equivalent required
Applicants living in an SBA-designated HubZone are strongly encouraged to apply, though it is not required
Our Benefits Fortuity's
full-time, permanent
employees receive the following benefits:
Paid time off including 6 paid Holidays
Medical, dental and vision insurance
Company paid Life Insurance, Short and Long Term Disability
Company paid Mental Wellness benefits
Emergency Transportation and Emergency Onsite Child Co-working Space (when employee's childcare is not available)
At Fortuity we believe in our people, and in doing good business for the good of our community. Fortuity is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Inbound Call Center Representative
Call center representative job in Columbus, OH
We are seeking enthusiastic and customer-oriented Inbound Call Center Representatives to join our dynamic team. In this role, you will be responsible for handling incoming calls, providing exceptional service, and assisting customers with their inquiries. You will play a vital role in creating positive customer experiences and promoting our products and services.
Key Responsibilities:
Answer inbound customer calls in a professional and friendly manner.
Identify customer needs and provide appropriate solutions, information, and assistance.
Maintain accurate records of customer interactions, inquiries, and transactions using our CRM system.
Process orders, updates, and account information efficiently while ensuring customer satisfaction.
Troubleshoot product or service issues and escalate complex matters when necessary.
Educate customers about our products, services, and promotions to enhance their experience.
Collaborate with team members and other departments to resolve customer inquiries effectively.
Meet performance metrics and targets while adhering to company policies and procedures.
Qualifications:
Proven experience in a call center or customer service role is highly desirable.
Excellent verbal communication skills and a friendly, engaging demeanour.
Strong problem-solving abilities and the ability to think on your feet.
Proficient in using computers and familiarity with call center technology and CRM systems.
Ability to handle high call volumes while maintaining professionalism and composure.
Carrier Solutions Representative
Call center representative job in Dublin, OH
Job Details Entry CMH Operations Terminal - Dublin, OHDescription
JOB SUMMARY: The Carrier Solutions Representative serves as an integral part of our Carrier Solutions Department and work closely with Senior Regional Leads, Regional Leads, and the EASE Logistics Operations team to manage the company's carrier network in their assigned localities.
ESSENTIAL DUTIES
• Build and foster relationships with carriers within their assigned localities.
• Work as a team to book freight 24+ hours out.
• Follow the EASE Logistics process to identify and solve issues quickly and efficiently.
• Proactively manage workday tasks by answering phone calls and assisting with consistent communication with carriers/account managers.
• Use the established network to offer loads via PNN (Private Notification Network) and Waterfalls.
• Clear, consistent, and professional carrier communication is always a top priority.
• Recruit qualified carriers to work with EASE Logistics.
• Build and maintain relationships with new and existing carriers to effectively support our customers.
• Hold carriers accountable for established KPI's.
• Use carrier scorecards to manage and monitor carrier performance.
• Communicate market conditions that may impact capacity, cost, and service.
• Negotiate and manage contracts, terms, and renewals with carriers.
• Collaborate with carriers and internal teams on continual improvement initiatives.
• Aid in the development of carrier relationships.
• Ensure operations are reviewed by the appropriate party before assigning or leaving for the day.
• Multitask and provide customer service to carriers and customers alike.
• Assist in inbound/outbound phone calls and emails.
• Other duties as assigned.
PROFESSIONAL
• Ability to adapt and work in a fast-paced environment.
• Build and foster an environment of teamwork, integrity, and leadership.
• Communicate, written and verbal, in a manner that is respectful, professional, and polite.
• Demonstrate efficient time management skills by being punctual and reliable.
• Keep work station clean and free of clutter.
WORK ENVIRONMENT
• The physical environment requires the employee to work in an open office setting with regulated temperatures, where many people are on the phone for long periods.
PHYSICAL DEMANDS
• Sitting or standing at a desk, typing, looking at multiple computer screens, and responding to inbound/outbound phone calls, emails, and instant messages throughout the day.
• Occasionally may need to bend, stand, or lift up to 10 lbs.
POSITION TYPE AND EXPECTED HOURS OF WORK
• This position is full-time. Employees typically work Monday-Friday, typical working hours (with an hour lunch), 40+ hours per week, as business demands.
• This role is expected to work outside of typical business hours as business needs dictate.
TRAVEL
• This position would require minimal to no travel. Employees may travel to work-related conferences, trainings, events, etc.
Qualifications
Education
• High School Diploma or GED required.
• A bachelor's degree is preferred.
Experience
• In lieu of a degree, a minimum of 3 years of related experience
• Transportation industry experience is a plus.
• Additional related training and certifications will be weighted on a case-by-case basis.
Knowledge, Skills, & Abilities
• Energetic, relentless, and thriving on hunting for opportunities.
• Excellent communicator with a great phone presence.
• Constructive problem solver.
• Flexible in work hours and adaptable to changing workload.
• Proficient in Microsoft Office Suite
• Demonstrated leadership skills, with the ability to effectively communicate and collaborate with cross-functional teams.
• Attention to detail, with a focus on accuracy and compliance in a fast-paced, dynamic environment.
Customer Experience Representative
Call center representative job in Columbus, OH
JOB TITLE:
CUSTOMER EXPERIENCE REPRESENTATIVE
DEPARTMENT:
CUSTOMER EXPERIENCE
REPORTS TO:
CUSTOMER EXPERIENCE TEAM MANAGER
WAGE:
SALARIED, EXEMPT
WORK HOURS:
FULL-TIME, M-F, 8-5
ESSENTIAL TASKS AND RESPONSIBILITIES:
Respond quickly to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution
Resolve routine and basic problems and communicate solutions or requested information to customers and internal stakeholders
Analyze a customer's service needs and refer to other service or technical departments for follow-up as needed
Utilize customer relationship management (CRM) or other database to record activities and research product information
Utilize order tracking and CRM systems to process orders, record prices, delivery dates, inventory status, and maintain customer information and other data related to each transaction
Receive and process orders for materials and merchandise
Research and resolve customer issues
Confirm orders, update shipping status, and proactively notify customers of any backorder or delivery delays
Complete all other duties and projects as assigned
JOB SPECIFICATIONS:
Two-year degree or a minimum of two years' experience in customer service, inside sales or related field required
Previous customer-facing experience is preferred, such as customer service, sales, inside sales, or service industry
Ability to read and write the English language in a clear and concise manner, experience in Spanish, French, or other language skills a plus
Calm and empathetic demeanor when dealing with demanding customers
General typing skills, along with previous PC and Microsoft Office experience
Superior verbal and written communication skills
Ability to organize, prioritize, and work within established deadlines
Willingness to work overtime when necessary or required
Business math skills needed to perform daily tasks
Ability to multi-task, and work independently and as a team
Willingness to travel when necessary
AVAILABLE BENEFITS:
Sign-On Bonus
Health Insurance 401(k) and Employer Contribution
Paid time off
Paid Holidays
Dental Insurance
Vision Insurance
Life Insurance
Employee discount program
Tuition reimbursement
Voluntary Life Insurance
ABOUT PLASKOLITE
PLASKOLITE is a global leader in manufacturing of engineering thermoplastics, including Acrylic, Polycarbonate, ABS, Olefin and PETG Sheet, Extruded Profiles and PMMA Polymers. Founded in 1950, by Donald Dunn and family, PLASKOLITE has a reputation for providing the highest quality products in the industry. Our innovative thermoplastic solutions are used in a wide variety of applications, including glazing, safety shields, lighting, signs and point-of-purchase displays. Headquartered in Columbus, Ohio, with manufacturing facilities throughout North America and Europe, Plaskolite delivers superior thermoplastic sheet, profiles, and polymers to the world thru long-lasting customer relationships and hands-on customer service.
PLASKOLITE
is committed to providing equal employment opportunities to qualified individuals with disabilities. If requested, the Company will provide reasonable accommodation to otherwise qualified individuals where appropriate to allow the ++
individual to perform the essential functions of the job, so long as doing so does not create an undue hardship on the business.
Seasonal Customer Service Contact Center Representatives
Call center representative job in Hilliard, OH
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values.
We are currently seeking Seasonal Customer Service Contact Center Representatives with a passion for customer service and growing their skills. We have both full-time availability between the hours of 9 am and midnight at our Corporate Office Contact Center. We also have openings for bilingual Spanish-speaking representatives. Join our high-spirited team with contests, parties, and more! Plus, get top-tier training to enhance your skills and grow your career with an opportunity to stay after the seasonal period. Our Contact Center associates are responsible for providing excellent technical support and customer service to the customers of our nationwide retail chain.
No previous experience at a corporate call center is necessary. We will train you to be the best that you can be!!!
Our Seasonal Period will run from the date of hire until January 31
st
. An offer to continue employment may be made within this time. You will be eligible for a bonus of $300-500 based on completion of the seasonal period, performance, and attendance.
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Micro Center has great perks & benefits that include an excellent discount on computers & electronics that can be shared with family & friends. Plenty of on-the-job training, treats & raffles are regular perks as well! Join our energetic, casual & fun Micro Center team today!
MAJOR RESPONSIBILITIES
Manage large amounts of inbound contacts in a timely manner via Phones, Chat, Text and Email.
Maintain a general understanding of current consumer electronic devices and technology.
Identify customers' needs, clarify information, qualify issues, and offer solutions.
Personalize support to improve customer satisfaction.
Accurately document all customer contacts and enter into the appropriate database.
Develop and maintain effective working relationships to ensure teamwork.
Meet personal/team goals.
Other duties as assigned.
EDUCATION & EXPERIENCE:
High School diploma with one year of experience in a customer service or related role preferred.
Skilled at listening and problem-solving.
Strong verbal and written communication.
Proficient typing skills are needed.
Able to multitask while setting priorities.
Adjust and adapt to unique customer types.
Passion for technology, including computers & electronics is a definite plus - have fun at work with products you love!
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
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