Call center representative jobs in Corpus Christi, TX - 95 jobs
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Call Center Representative
Customer Service Representative
Customer Representative
Bilingual Customer Service
Customer Solutions Rep
MMC Group 4.5
Call center representative job in Corpus Christi, TX
Customer Solutions Representative | CSR
Pay Rate: $18.35 per hour
The Customer Solutions Representative (CSR) plays a critical role in delivering workforce services to customers through client career centers and coordinated referrals to community partners. This position focuses on building strong customer relationships, assessing employment goals, and connecting individuals to job opportunities, training resources, and support services. The ideal candidate demonstrates strong customer service skills, adaptability, and a commitment to supporting diverse job seekers.
Essential Functions
• Communicate with customers by telephone, virtually, or in person to assess goals, provide information, and assist job seekers transitioning to new employment
• Review job opportunities and provide referrals to qualified customers
• Advise customers on local labor market conditions, employment services, education and training resources, and available workforce programs
• Support customers with resume development, application completion, interview preparation, and appropriate workplace attire guidance
• Develop and maintain constructive, cooperative working relationships with internal teams, external partners, and the public
• Identify opportunities to improve workforce services to better meet labor market needs
• Contribute to performance goals, including customer service standards and follow-up requirements
• Perform other duties as assigned and fulfill responsibilities as required
Knowledge, Skills, and Abilities
• Understanding of local communities, labor markets, and employment resources
• Ability to learn and use computer systems, databases, and programs, including word processing and spreadsheets
• Strong customer service and interpersonal communication skills
• Ability to work effectively with diverse customers who have varying needs and communication styles
• Capability to handle challenging situations and resolve difficult customer interactions professionally
• Sensitivity to customer needs with demonstrated empathy and concern for others
• Strong problem-solving, critical-thinking, organizational, and multitasking skills
• Ability to learn multiple systems, platforms, and workforce programs
• Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public
Education and Experience
• High school diploma or GED required
• Valid driver's license and proof of insurance with a good driving record
• Six months of relevant experience preferred
• Bilingual in English and Spanish strongly preferred
Physical Demands and Working Conditions
• Ability to lift up to 10 pounds occasionally
• Subject to standing, sitting, bending, and walking throughout the workday
• Requires visual acuity, speech, and hearing
• Work is primarily performed in an office environment
• Occasional driving and travel may be required
• Flexible hours may be necessary
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
Search-Optimized Alternate Titles and Key Search Terms: Customer Solutions Representative, Customer Service Representative, CSR, Workforce Services Representative, Career CenterRepresentative, Employment Services Representative, Workforce Development Specialist, Job Seeker Support Specialist, Employment Counselor, Career Services Coordinator, Workforce Program Specialist, Human Services Representative, Bilingual Customer Service Representative, Public Assistance Representative, Community Services Representative
Throughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.
We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.
MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations and some international locations.
We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at **************
Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment, including:
Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits
Join MMC and enjoy the support of a team that values your well-being, both on and off the job!
MMC strives to ensure all job postings confirm details of the position, the rate of pay, and acknowledge that medical benefits are offered.
Get started on your career journey today! Apply to become a part of the MMC Team!
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
$18.4 hourly 3d ago
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AMTEX INSURANCE BILINGUAL CUSTOMER REPRESENTATIVE
Constitution General Agency LLC
Call center representative job in Corpus Christi, TX
At
Amtex Insurance
, we prioritize providing outstanding experiences for our customers and employees alike. As we continue to grow, we actively seek talented individuals from both within and outside our organization, offering them a nurturing and collaborative environment. Whether you have experience or not, every employee receives thorough training about our mission, vision, and the essential role they play in our success. Join us on this exciting journey of growth and be a valued part of our thriving team!
Team Member Responsibilities:
Building effective relationships with clients
Selling policies to effectively meet the needs of our clients and explaining policy coverages
Strong and effective phone communication with customers and sales representative
Providing consistent, accurate and timely communication with clients in person, over the phone, etc.
Qualifications:
Ability to communicate with team members and clients
Ability to analyze, negotiate and compile customer renewals
Must be bilingual
$32k-52k yearly est. 21d ago
Customer Solutions Representative- RESEA
C2 GPS
Call center representative job in Corpus Christi, TX
Job Title: Customer Solutions Representative- RESEA
Salary: $18.70/hour
The Customer Solutions Representative (CSR) is crucial to achieving our mission. The CSR builds relationships with customers to access workforce services through the Reemployment Services and Eligibility Assessment (RESEA) Program to expediate employment.
ESSENTIAL FUNCTIONS:
· Communicate with customers by telephone, virtually, or in-person to assess customer goals, provide information and assist job seekers transitioning to a new position.
· Review and identify job opportunities for customers and provide referrals to qualified candidates.
· Provide and advise customers on the local job market, employment services and resources, educational opportunities, and other available services to include resume development, application completion, interview techniques and proper dress attire.
· Develop constructive and cooperative working relationships with internal team members, the public and external partners.
· Actively seeks ways to improve workforce services to meet labor market needs.
· Contributes to the Career Center performance goals, including customer service and following- up with workforce center customers.
· Performs other duties as assigned and fulfills responsibilities as required.
KNOWLEDGE / SKILLS / ABILITIES:
· Previous knowledge of workforce development or career counseling services is helpful.
· Knowledge of the local communities being served and understanding labor market and resources.
· Able to learn and use computers, systems, and programs such as word processing, and spreadsheets.
· Exceptional customer service and interpersonal skills.
· Able to work with diverse customers with unique needs and communication styles.
· Can effectively handle or resolve challenging situations and difficult customers. Is sensitive to customer needs and feelings and demonstrates concern for others.
· Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented.
·Able to multi-task and learn different systems/platforms, and diverse programs and services offered to customers.
· Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public.
EDUCATION AND EXPERIENCE:
· High school diploma or GED.
· Valid driver's license and proof of insurance with good driving record.
· Six months of relevant experience preferred.
· Bilingual in English and Spanish strongly preferred.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
Physical requirements include lifting to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech, and hearing. Working conditions are primarily in an office environment. Occasional driving and travel may be required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
COMPANY OVERVIEW:
C2 Global Professional Services is an award-winning employment and training organization, that prepares and places people into productive jobs. We're located in five regions in Texas, two in Florida and Las Vegas, NV. We strive to fulfill our mission by following our Core Values of “Respect, Communication, Customer Engagement and Ingenuity.” C2 GPS' guiding principle is that to successfully navigate workforce development solutions; our employees must be passionate about providing superior customer service to all our customers and support the communities where we live and work.
Come and surround yourself with talented and professional individuals who have also taken the next step of making a difference in someone's life. You would not only have a great and dedicated team to work with, but you would also be eligible to take advantage of a competitive benefits plan which includes:
Health Insurance
Wellness Reimbursement
Generous Paid Time Off
Paid Parental Leave
401(K) 100% employer match up to 6% of employee contributions
Dental
Vision
Life Insurance
Short and Long-Term Disability
Pet Insurance
Tuition Assistance
Equal Opportunity Employer: Minority/Female/Disability/Veteran
Job Code: CB-8810N2-CAI
$18.7 hourly 3d ago
Customer Solutions Representative- RESEA
C2 Global Professional Services
Call center representative job in Corpus Christi, TX
Job Title: Customer Solutions Representative- RESEA Salary: $18.70/hour The Customer Solutions Representative (CSR) is crucial to achieving our mission. The CSR builds relationships with customers to access workforce services through the Reemployment Services and Eligibility Assessment (RESEA) Program to expediate employment.
ESSENTIAL FUNCTIONS:
* Communicate with customers by telephone, virtually, or in-person to assess customer goals, provide information and assist job seekers transitioning to a new position.
* Review and identify job opportunities for customers and provide referrals to qualified candidates.
* Provide and advise customers on the local job market, employment services and resources, educational opportunities, and other available services to include resume development, application completion, interview techniques and proper dress attire.
* Develop constructive and cooperative working relationships with internal team members, the public and external partners.
* Actively seeks ways to improve workforce services to meet labor market needs.
* Contributes to the Career Center performance goals, including customer service and following- up with workforce center customers.
* Performs other duties as assigned and fulfills responsibilities as required.
KNOWLEDGE / SKILLS / ABILITIES:
* Previous knowledge of workforce development or career counseling services is helpful.
* Knowledge of the local communities being served and understanding labor market and resources.
* Able to learn and use computers, systems, and programs such as word processing, and spreadsheets.
* Exceptional customer service and interpersonal skills.
* Able to work with diverse customers with unique needs and communication styles.
* Can effectively handle or resolve challenging situations and difficult customers. Is sensitive to customer needs and feelings and demonstrates concern for others.
* Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented.
* Able to multi-task and learn different systems/platforms, and diverse programs and services offered to customers.
* Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public.
EDUCATION AND EXPERIENCE:
* High school diploma or GED.
* Valid driver's license and proof of insurance with good driving record.
* Six months of relevant experience preferred.
* Bilingual in English and Spanish strongly preferred.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
Physical requirements include lifting to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech, and hearing. Working conditions are primarily in an office environment. Occasional driving and travel may be required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
COMPANY OVERVIEW:
C2 Global Professional Services is an award-winning employment and training organization, that prepares and places people into productive jobs. We're located in five regions in Texas, two in Florida and Las Vegas, NV. We strive to fulfill our mission by following our Core Values of "Respect, Communication, Customer Engagement and Ingenuity." C2 GPS' guiding principle is that to successfully navigate workforce development solutions; our employees must be passionate about providing superior customer service to all our customers and support the communities where we live and work.
Come and surround yourself with talented and professional individuals who have also taken the next step of making a difference in someone's life. You would not only have a great and dedicated team to work with, but you would also be eligible to take advantage of a competitive benefits plan which includes:
* Health Insurance
* Wellness Reimbursement
* Generous Paid Time Off
* Paid Parental Leave
* 401(K) 100% employer match up to 6% of employee contributions
* Dental
* Vision
* Life Insurance
* Short and Long-Term Disability
* Pet Insurance
* Tuition Assistance
Equal Opportunity Employer: Minority/Female/Disability/Veteran
Job Code: CB-8810N2-CAI
$18.7 hourly 2d ago
Customer Service Representative
Copart 4.8
Call center representative job in Corpus Christi, TX
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
* One year of office support experience in a customer service role preferred
* High School diploma
* Excellent customer service skills and attitude
* Excellent written and verbal skills
* Proficient with office equipment
* Attention to detail
* Problem-solving
* Computer proficiency - MS Suite
* Typing speed 45WPM
* Professional appearance
* Ability to multi-task in a fast-paced environment
* Bilingual skills a plus
* Occasional overtime as needed
Pay $18.00 - $20.29 per hour
Benefits Summary:
* Medical/Dental/Vision
* 401k plus a company match
* ESPP - Employee Stock Purchase Plan
* EAP - Employee Assistance Program (no cost to you)
* Vacation & Sick pay
* Paid Company Holidays
* Life and AD&D Insurance
* Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
* E-verify Participation
* Right to Work
$18-20.3 hourly Auto-Apply 6d ago
Customer Service Teammate
Go Car Wash
Call center representative job in Corpus Christi, TX
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $13.00/hour, which includes a base pay of $11.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
$11-13 hourly 60d+ ago
Customer Service Rep (Criminal Justice)
Recovery Monitoring Solutions, LLC 3.5
Call center representative job in Corpus Christi, TX
Recovery Monitoring Solutions is a leading provider of treatment and offender monitoring services, with corporate offices in Dallas, TX. A Customer Service Representative is responsible for installing and monitoring our offender surveillance, alcohol monitoring technologies and all other electronic monitoring devices for courts, probation & parole departments, treatment providers and other agencies in each of our County Offices.
ESSENTIAL FUNCTIONS:
* Meet with clients to install, remove or perform maintenance on the electronic monitoring technologies and provide customer service duties to clients and the agencies served.
* Schedules orientation and installation appointments for all new referrals and maintenance appointments.
* Manages daily communication and equipment alerts and maintenance items.
* Maintains cleanliness of inactive equipment.
* Creates individual customer accounts and tracks participant as well as taking payments for services provided.
* Delivers participant completion, non-compliance and payment reports to the appropriate supervising agencies.
* Other duties as assigned.
BASIC QUALIFICATIONS:
* 1 year of proven customer service experience.
* Strong verbal and written communication skills and excellent interpersonal skills.
* Basic computer skills required (Microsoft Office Suite and G Suite, typing, web browsing, etc.).
* Clean background and able to pass a drug screening
* Bend, stoop, lift objects up to 15lbs, and maintain mobility necessary to perform minimum job functions associated with position.
* Valid driver's license and reliable transportation if needed to travel to nearby offices.
KNOWLEDGE, SKILLS, ABILITIES:
* Perform data entry
* Proficient with Microsoft Office Suite and G Suite.
* Effective verbal and written communication skills required.
* Clear criminal background preferred
EEOC DISCLAIMER:
Recovery Monitoring Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, RMS complies
with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
Monday - Friday 8am-5pm Weekends as needed
$26k-33k yearly est. 60d+ ago
Customer Service Representative
DXP Enterprises 4.4
Call center representative job in Corpus Christi, TX
Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
Check out our many videos to learn more! *************************************
Summary:
Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders, check availability of stock and shipping dates, quote prices, fill orders to customer specifications, process sales data via computer, and assist the outside sales team by preparing price quotes and sourcing products.
Responsibilities of the Customer Service Representative include, but are not limited to:
* Responding to customer inquiries regarding company products and services
* Processing customer phone orders
* Checking availability of stock and shipping dates
* Quoting prices, filling orders to customer specifications and processing sales data via computer
* Assisting the outside sales team by preparing price quotes and sourcing products
Qualifications of the Customer Service Representative include, but are not limited to:
* 3-5 years of work experience with pumps and pump parts
* Excellent communication skills
* Should be enthusiastic and able to work independently
* Must have experience performing a majority of the functions
* Prior inside sales/customer service experience
* Data entry skills, organization, multi-tasking and customer focus is required
* Regular in-person attendance required
Additional Information:
* Physical Demand: N/A
* Working Conditions: Office environment
* Training/Certifications: N/A
* Shift Time/Overtime: Monday-Friday, 8:00am-5:00pm
* Travel: N/A
* Education: High School Diploma required
Location: USA:TX:Corpus Christi
DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.
DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. All part-time and temporary employees are eligible for 401(k).
Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V
$28k-36k yearly est. Auto-Apply 8d ago
Customer Service Rep(06760) - 1620 S.Padre Island Dr
Domino's Franchise
Call center representative job in Corpus Christi, TX
Job Description ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General job duties for all store team members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
WORK CONDITIONS
Exposure to:
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Additional Information
PHYSICAL REQUIREMENTS including, but not limited to the following:
Standing
Most tasks are performed from a standing position.
Walking
For short distances for short durations.
Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".
Sitting
Paperwork is normally completed in an office at a desk or table.
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
$25k-34k yearly est. 5d ago
Customer Service Representative
Q5 Connections
Call center representative job in Corpus Christi, TX
We are seeking a Customer Service Agent to join our team! A customer service representative will act as a liaison and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They are confident at troubleshooting and investigate if they dont have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Manage large amounts of incoming calls
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to work at least 15 hours minimum per week
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
This position is currently only open for individuals authorized to work in the United States.
$25k-34k yearly est. 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Francisco Aguilar-State Farm Agent
Call center representative job in Corpus Christi, TX
Job DescriptionBenefits:
Training & development
401(k)
401(k) matching
Bonus based on performance
ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Francisco Aguilar - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$25k-34k yearly est. 14d ago
Outside Sales Rep or CSR
True Find Staffing
Call center representative job in Corpus Christi, TX
Job Description
Outside Sales Representative
A client of ours is seeking a motivated Outside Sales Representative to drive new business and build lasting relationships with clients across a defined territory. This field-based position focuses on face-to-face interactions, strong communication, and the ability to work independently while delivering results.
Job Summary
The Outside Sales Representative is responsible for generating new business, maintaining existing accounts, and meeting sales goals through in-person meetings, product demonstrations, and contract negotiations. The ideal candidate combines initiative, professionalism, and a passion for helping customers find the right solutions.
Key Responsibilities
Travel on an 8-week routing schedule to visit prospective and existing customers in person.
Prospect and qualify new leads through cold calls, networking, and trade shows.
Build and maintain long-term client relationships that lead to repeat business.
Conduct product presentations tailored to client needs.
Negotiate and close deals to achieve monthly and quarterly sales targets.
Collaborate with marketing and customer service to ensure excellent client experiences.
Maintain accurate sales data and client records in CRM software.
Stay informed on industry trends, competitors, and product updates.
Submit daily or weekly activity and performance reports.
Skills & Qualifications
Proven success in outside sales (B2B experience preferred).
Strong verbal and written communication skills.
Excellent relationship-building and networking ability.
Highly self-motivated, organized, and disciplined.
Effective negotiation and closing skills.
Strong problem-solving mindset.
Resilient and goal-driven under pressure.
Willingness to travel frequently; valid driver's license and reliable transportation required.
$25k-34k yearly est. 13d ago
Customer Service Representative
24HR Safety, LLC
Call center representative job in Corpus Christi, TX
Job Description
Reporting to the Business Administrator, Customer Service Representatives directly interface with customers and work to ensure customer requests for products and services are satisfied. Customer Service Reps perform the following major job functions:
Offer a consultative approach to meeting customer demands.
Effectively manage accounts by ensuring requested products and/or services are provided within the desired delivery date.
Coordinate internally and externally to place orders for each customer to meet customer needs
Follow-up to ensure the customers' requests and overall safety needs are satisfied
Essential Responsibilities, includes but are not limited to
Develops and maintains a functional knowledge of Company products and services
Ensure data integrity by maintaining an accurate account of customer interactions in a timely manner.
Direct interaction and first point of contact with customers
Utilize all available resources to reach out to prospects and attempt to turn those prospects into customers
Answer incoming phone calls
Address customer needs and process Quotes and Orders promptly
Expedite all Distribution open Sales Orders
Assist in covering breaks, lunches, and vacations for the receptionist as needed
Keep updated client information
Build relationships with customers and meet their needs in a timely manner
Practice courtesy in all dealings with co-workers and managers
Perform all other duties as assigned by the Customer Service Supervisor
SAFER Competencies
Sincere and Committed to Customer Service & Safety
Accurate and Productive to Support Quality
Fearlessly Ethical, Fair and Consistent to ensure Organizational Integrity and Safety Compliance
Empowered to support engaged growth by ensuring team collaboration, development and motivation
Ready & Urgent Subject Matter Leader
Qualifications
Minimum High School Diploma required. Associates degree or higher preferred
Three plus years' industrial inside sales/customer service experience managing external client accounts required OR safety equipment or services purchasing experience within the industrial safety or environmental industry.
2+years in industrial outside sales preferred.
Proficient in the use of Microsoft Office (Word, Excel and Outlook)
Two plus years ERP experience required. Knowledge of NAVISION a plus
Inside Sales/Customer Service experience within the safety industry highly preferred
Experience selling mill supply/metal tools preferred.
Strong computer skills and understanding of spreadsheets
Self-motivated and comfortable working with little to no direction
Excellent interpersonal communication skills
Willingness to travel a must.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to be in a stationary position over 90% of the time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. The person will constantly operate a computer, speak over the phone, utilize a keyboard and other office productivity machinery, such as a calculator, copy machine, and computer printer. Must be able to converse verbally to exchange accurate information. Must be able to visually scan documents in detail to detect and identify needs. The employee must occasionally lift and/or move up to 10 pounds.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Position Type/Expected Hours of Work
This is a full-time, direct hire position. Hours of operation are Monday through Friday, 8:00 am to 5pm. Overtime or weekend hours may be needed.
Equal Opportunity Employment
We are committed to providing equal employment opportunities. We recognize each individual's potential to offer significant contributions to our organization's growth and stability.
E-Verify
This Employer participates in E-Verify.
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$25k-34k yearly est. 10d ago
Customer Service Representative - Corpus Christi, TX
Kedia Corporation
Call center representative job in Corpus Christi, TX
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$25k-34k yearly est. 1d ago
Dispatcher/Customer Service Representative- Maritime Transportation
Danner'Sorporated
Call center representative job in Corpus Christi, TX
Corpus Christi, TX Description Danner's Inc., a respected leader in Maritime Transportation and Security, is expanding our team in Corpus Christi, TX. We are in search of Dispatchers/Customer Service Representatives who are customer service oriented, courteous, work well under pressure and can complete tasks in a detailed and safe manner. This position offers the opportunity to work and grow in a fast-paced environment and contribute to the efficient operation of our maritime operations.
As a Dispatcher/Customer Service Representative, you will:
Triage emails, calls and inquiries from customers
Plan, schedule, and dispatch drivers and vehicles to meet dynamic job requirements
Verify driver paperwork is correct
Work closely with Drivers to coordinate pick up and drop offs to maintain maximum productivity and efficiency
Communicate effectively with supervisors, customers, and teammates to resolve issues and coordinate services
Ensure all job assignments are properly logged into system and updated accordingly
Track and follow job assignments and drivers' status via cell and GPS
Monitor driver availability and location
Ensure all paperwork has been completed and updated for each job
Assist in expediting any problematic jobs that are late, missing, mis-routed, returned in a timely manner and communicate with customer regarding details
All dispatcher candidates will start off in a driving position to get familiar with the driver job duties
Occasionally Drive in order to meet client expectations
Occasionally needed for other duties as directed by manager
Demonstrate commitment to Danner's values & professionalism through appropriate conduct at all times.
Benefits:
Medical, Dental, Vision, Supplemental Life, AD&D and cancer policies after 60 days (fulltime eligible)
401K after 6 months employment
Paid Time Off eligibility after 90 days (begins accruing immediately at start of employment)
Paid Training
Bi-Weekly Pay with Direct Deposit
Chaplin Services available
Danner's Cares Program
Events and Prizes, Promotes from within
Competitive hourly rates starting at $16.00/hour.
Schedule:
_________________________________________________________
Requirements
The Dispatcher will be responsible for promoting and maintaining customer satisfaction and goodwill by successfully fulfilling job assignments through customer pick up and drop offs in a timely and professional manner.
Qualified Dispatcher shall meet the following general & physical requirements:
General:
Must be age 24 or older to apply REQUIRED
Valid Transportation Worker Identification Credential (TWIC) card is REQUIRED
Must possess a valid Texas driver's license
Minimum 2 years Dispatcher Experience, preferably maritime industry
Must be able to proficiently speak, read & write English
Must be employment eligible based on background requirements to include criminal background check, clean MVR, health/drug screen
Ability to work under stress and remain calm
Strong typing skills
Ability to solve problems and work well under pressure
Highly organized and detail-oriented
Highly communicative with excellent customer service skills
Desire to grow, learn and work in a team environment
Excellent sense of urgency
Knowledge of the Maritime industry preferred
Proficiency in learning and using new software applications
Strong typing skills
Physical:
Average to excellent hearing
Average to excellent vision
Lifting/Carrying up to 50 lbs. without assistance
Sitting for longer periods of time
Occasionally Driving vehicles
Walking, climbing, bending, kneeling, and stooping
Other physical demands may be required as needed
If you are enthusiastic about providing exceptional customer service and meet the qualifications above, please submit your resume and/or application. We look forward to hearing from you!
We are an equal opportunity employer and value diversity. All qualified applicants will be considered for employment regardless of race, religion, national origin, color, sex, sexual orientation, gender identity, veteran status, or disability.
$16 hourly 9d ago
Customer Service Representative (CSR) #123 Rockport, TX
Cl Thomas Group 4.4
Call center representative job in Rockport, TX
Every Customer Sales Representative reports to the Store Manager and is responsible for providing Speedy Stop customers with the best buying experience possible. Customer Sales Representatives accept responsibility, especially when management is absent from the store.
Essential Duties & Responsibilities By Competency:
Disclaimer
:
The list of Requirements, Duties, and Responsibilities is not exhaustive but is merely the most accurate list for the current job. Speedy Stop Management reserves the right to revise the Job Description and to require that other tasks be performed when the circumstances of the job change (for example: emergencies, changes in personnel, workload, or technology developments).
Provide Customer Service
Greet customers with a friendly smile and provide them with prompt courteous service; offer extra assistance and handle any customer comments, complaints, or suggestions.
Develop and maintain customer relationships by recognizing your regular customers as well as new comers, learning their names, and remembering their favorite items.
Complete the customer interaction process in a timely manner. This includes providing a greeting, a fast transaction, suggestive selling, providing correct change, giving a register receipt and a proper closing with a thank you.
Be knowledgeable at all times about merchandise, sale items, and store promotions.
Training and Development
Work to achieve maximum productivity daily.
Assist other employees with questions and proper procedure as necessary.
Train new Customer Service Representatives on store procedures as needed.
Balance shift-related tasks with other employees as necessary.
Continually work to enhance knowledge of store operations.
Store Tasks & Responsibilities
Complete specific tasks as assigned by the Store Manager.
Observe shift operating hours at all times and follow the work schedule as posted, unless a change in schedule is arranged with the Store Manager.
Protect company inventory and assets at all times by following asset control policies.
Perform loss prevention activities by observing suspicious conduct by customers, vendors, or other associates and act upon it according to company policy.
Price, stock, and rotate products, as well as check code dates.
Refuse to sell alcoholic beverages to customers during restricted hours or to those who are intoxicated or under age.
Refuse to sell cigarettes to customers who are under age.
Perform inventory counts as assigned by Manager.
Follow company procedures when working with vendors including checking in orders and verifying quantities.
Complete the daily paperwork as assigned by Manager.
Maintain store cleanliness standards inside and outside the store, including but not limited to:
Sweeping, mopping, emptying trash receptacles
Clean and stock register counters, coolers, restrooms, product shelves, fuel pump area, ATM machine, lottery play station, foodservice area and machines, air vents and car wash area as assigned by Manager
Assist in ensuring all appropriate store signage on counters, windows, shelves, fuel pumps, and coolers are posted and changed as necessary.
Assist in ensuring all store equipment is functioning properly and is receiving proper preventative maintenance checks.
Adhere to all company policies outlined in the policy manual and inform management when others are not following correct policies or procedures, including but not limited to:
Dress code, attendance reporting, anti-harassment, drug-free workplace and guidelines for appropriate conduct.
Follow proper safety techniques and guidelines and encourage others to do the same (i.e.: lifting, proper cleaning chemicals, knowledge of safety practices and equipment).
Technical Expertise
Knowledgeable on how to change gas prices after receiving information from Manager.
Responsible for assisting with fuel inventory controls, by watching fuel pumps for drive-offs and by assisting with monthly preventative maintenance checks when assigned by Manager.
Communication
Advise Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance.
Report all accidents, maintenance issues, and customer incidents to Store Manager immediately and complete proper paperwork.
Communicate career opportunities and recruit potential store personnel.
Qualifications
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, ability, and/or personal characteristics required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma (or equivalent) or relevant experience in the retail/convenience store industry. Must have an understanding of federal, state, and local laws as they apply to retail sales.
Mathematical Skills
Must be able to perform basic mathematical calculations including addition, subtraction, multiplication and division.
Language Skills
Must be able to speak, read, understand, and write the English language at an eighth grade level.
Mental Skills
Must be able to use common sense understanding to carry out written, oral, or diagrammed instructions.
Must be able to resolve job-related problems.
Must be able to organize and set priorities for self, as well as others when necessary.
Physical Skills & Abilities
Must have sufficient visual acuity and be able to hear.
Must be able to tolerate gasoline fumes and cleaning products.
Must be able to enter and work in a cooler at the temperature of 30 degrees or below (for 1 hour or less).
Must be able to stretch and reach and able to stand for a minimum of eight hours at a time.
Must be able to lift and stock cases of beverages and petroleum products that can weigh up to 50 lbs.
Must be able to handle multiple tasks simultaneously.
Must be able to reliably get to and from work.
Personal Characteristics
Must be able to work alone, as well as in a group.
Must be dependable, including on time.
Must have a good work ethic.
Must have good personal hygiene.
Must have a high activity cycle, including sense of urgency.
Must be skillful at communicating and working with others, including diverse personalities.
Must be optimistic (viewing “problems” as “challenges”).
Must have high levels of integrity/honesty.
Must be safety conscious.
Must be able to adapt to change.
Must be able to work the days and hours required depending on the demands of the workload and store.
Must Be Outgoing and Enjoy Working!
$25k-33k yearly est. 19d ago
Customer Solutions Rep | CSR
MMC Group 4.5
Call center representative job in Corpus Christi, TX
Customer Solutions Representative, CSR
Pay Rate: $18.35 per hour Assignment Duration: Immediate start through March or April 2026 Schedule: Flexible hours, may include occasional travel
The Customer Solutions Representative, CSR, plays a vital role in supporting client's program outreach and development initiatives. This position focuses on customer engagement, data entry, and clerical support while building meaningful relationships with customers and community partners. The CSR assists individuals in accessing employment resources, career services, and workforce programs through Career Centers and referral networks, helping customers successfully transition into new employment opportunities.
Essential Functions
Communicate with customers via telephone, virtual platforms, and in person to assess goals, provide guidance, and support job seekers transitioning into new roles
Review and identify suitable job opportunities, providing referrals to qualified candidates
Advise customers on the local job market, employment services, educational opportunities, and available workforce resources
Assist with resume development, application completion, interview preparation, and professional presentation guidance
Build and maintain constructive, cooperative relationships with internal teams, the public, and external community partners
Proactively identify opportunities to improve workforce services to better align with labor market needs
Support Career Center performance goals, including customer service standards and timely follow-up with participants
Perform additional duties as assigned to support program objectives
Knowledge, Skills, and Abilities
Prior knowledge of workforce development, career counseling, or employment services is beneficial
Understanding of local communities, labor market trends, and available employment resources
Ability to learn and utilize computer systems and applications, including word processing and spreadsheets
Strong customer service, communication, and interpersonal skills
Ability to work effectively with diverse populations and individuals with varying needs and communication styles
Demonstrated ability to manage challenging situations with professionalism, empathy, and sound judgment
Strong problem-solving, critical thinking, organizational skills, and attention to detail
Ability to multitask, adapt quickly, and learn multiple systems, platforms, and service programs
Capacity to build and maintain effective working relationships with management, coworkers, board staff, and the public
Education and Experience
High school diploma or GED required
Valid driver's license with proof of insurance and a satisfactory driving record
Six months of relevant experience preferred
Bilingual in English and Spanish strongly preferred
Physical Demands and Working Conditions
This role requires the ability to lift up to 10 pounds occasionally and includes standing, sitting, bending, and walking as part of regular job duties. Visual acuity, speech, and hearing are required. The work environment is primarily office-based, with occasional driving or travel. Flexible hours may be necessary. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.
Alternate search titles: Customer Service Representative, Workforce Programs, Workforce Services Representative, Career Center Customer Service Representative, Employment Services Representative, Workforce Program Support Specialist, Youth Program Services Representative, Career Services Representative, and Community Employment Services Coordinator. Administrative and clerical-focused alternate titles that support data entry, program coordination, and office operations include Program Support Specialist, Administrative Support Specialist for Workforce Programs, Program Administrative Assistant, Workforce Program Coordinator Support, Customer Support Specialist for Programs, and Data Entry and Program Support Specialist. Outreach and engagement-oriented titles Youth Outreach Specialist, Community Outreach Representative, Workforce Outreach Coordinator, Employment Outreach Specialist, and Community Services Representative. Entry level and broad market titles effective for high volume sourcing and early career candidates include Customer Solutions Associate, Program Services Associate, Client Services Representative, Workforce Services Associate, and Career Services Assistant. Optional Spanish language search variants, Representante de Servicios al Cliente, Especialista en Servicios de Empleo, Representante de Programas Comunitarios, and Especialista de Alcance Comunitario.
Throughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.
We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.
MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations and some international locations.
We appreciate your interest in reviewing this particular position, and we encourage you to visit our website, where you can always search and apply for opportunities at **************
Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment, including:
Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits
Join MMC and enjoy the support of a team that values your well-being, both on and off the job!
MMC strives to ensure all job postings confirm details of the position, the rate of pay, and acknowledge that medical benefits are offered.
Get started on your career journey today! Apply to become a part of the MMC Team!
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
$18.4 hourly 2d ago
Customer Service Representative
Copart 4.8
Call center representative job in Corpus Christi, TX
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
One year of office support experience in a customer service role preferred
High School diploma
Excellent customer service skills and attitude
Excellent written and verbal skills
Proficient with office equipment
Attention to detail
Problem-solving
Computer proficiency - MS Suite
Typing speed 45WPM
Professional appearance
Ability to multi-task in a fast-paced environment
Bilingual skills a plus
Occasional overtime as needed
Pay $18.00 - $20.29 per hour
Benefits Summary:
· Medical/Dental/Vision
· 401k plus a company match
· ESPP - Employee Stock Purchase Plan
· EAP - Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
$18-20.3 hourly Auto-Apply 7d ago
Customer Service Representative - Corpus Christi, TX
Kedia Corporation
Call center representative job in Corpus Christi, TX
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$25k-34k yearly est. 60d+ ago
Customer Service Rep / Pizza Maker Store (06516)
Domino's Franchise
Call center representative job in Ingleside, TX
Responsibilities: ● Greeting customers and taking orders with a smile! ● Operating the cash register and collecting payment from customers. ● Making consistent products within Domino's Pizza guidelines. ● Maintaining a clean and organized work environment
● Maintain a professional appearance
Qualifications
● Minimum 16 years old
● Reliable transportation to and from work
● Comfortable engaging with customers over the phone and face-to-face
Additional Information
Pay & Benefits:
● Flexible schedule (Work as few as 4 hrs per week)
● Medical & Dental Insurance
● 401K
● Employee Discount
● Advancement opportunities
How much does a call center representative earn in Corpus Christi, TX?
The average call center representative in Corpus Christi, TX earns between $21,000 and $37,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.
Average call center representative salary in Corpus Christi, TX
$28,000
What are the biggest employers of Call Center Representatives in Corpus Christi, TX?
The biggest employers of Call Center Representatives in Corpus Christi, TX are: