Call center representative jobs in Davis, CA

: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. Job Posting External Job Duties * Answer and process incoming parts calls from customers and service technicians. * Pull orders, receive and put up stock. * Order parts and develop relationships with Crown factory and outside vendors. * Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests. * Maintain direct contact with current and prospective customers. * Prepare customer quotes. * Process paperwork. * Inventory control to include cycle counts of stockroom, vans and customer consignments. Minimum Qualifications * High school diploma or equivalent * Valid driver's license and good driving record Preferred Qualifications * Good verbal communication, written communication, interpersonal, organizational, numerical perception, and computer skills * Parts or inventory control experience and lift truck industry experience preferred * Ability to work in a team environment Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees. Current benefits being offered include: * Competitive Wages. The anticipated starting pay range for the position is $22-29 per hour, but is commensurate with skills and related experience, Health/Dental/Vision/Prescription Drug Plan with a company contribution to each, Health Savings Accounts and Flexible Spending Accounts, 401K Retirement Savings Plan: Crown matches 100% of the first 4% of your eligible pay you contribute to the plan. You are always 100% vested in the company matching contributions. Company paid Life and Disability Benefits as well as optional supplemental term life insurance offerings, Paid Parental Leave 9 Paid Holidays, Paid Vacation accrued at a rate based on length of service and position, Paid Sick Leave, Birthday Pay for Non-Exempt employees, Tuition Reimbursement up to $5,250 per calendar year, and much more. EOE Veterans/Disabilities We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including California AB-1008 "Ban the Box", San Francisco's Fair Chance Ordinance and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Nearest Major Market: Sacramento Job Segment: Customer Service Representative, Outside Sales, Warehouse, Customer Service, Sales, Manufacturing

Join Our Team as a Sales and Customer Service Representative! Solstice Marketing, inc is one of the nation's fastest-growing firms in the industry. We are at the forefront of brand engagement and customer acquisition, consistently developing and implementing our clientele's latest and most advanced wireless technology by delivering and executing experiential customer service and sales campaigns. Our mission is to expand throughout the territory while simultaneously cultivating the next generation of leaders within our field. Solstice Marketing, inc is seeking a passionate and ambitious Sales and Customer Service Representative to join our team. As a Sales and Customer Service Representative, you will create positive interactions with customers when introducing premier telecommunications products and facilitating the sales process. You will play a key role in building strong, lasting relationships with clients, driving sales, and delivering outstanding results for our clients. What does a typical day look like for our Sales and Customer Service Representative? Let's break it down: Meet with new and existing customers to guide them through the sales process & ensure superior customer satisfaction Execute residential sales campaigns on behalf of our telecommunications client in an effort to drive sales and create exciting customer experiences that drive satisfaction and long-term retention Recommend telecommunications products and services to customers based on their needs, and focus on quality and transparency in pricing Build and nurture long-lasting client relationships to ensure their ongoing happiness and brand loyalty Stay informed about our client's initiatives and services to effectively communicate with customers, promote the brand effectively, and boost sales Accurately record and manage customer account details to ensure smooth service activations and installations Work together with top-performing Sales and Customer Service Representatives to deliver seamless service and quickly address customer concerns or inquiries Help achieve sales goals, identify new opportunities, and implement targeted outreach strategies to drive the business forward Qualifications of the Sales and Customer Service Representative: High School Diploma Previous customer service, account management, or relevant sales experience is a plus! Excellent communication, interpersonal, and problem-solving skills Ability to build rapport quickly and manage relationships effectively Self-motivated, goal-oriented, and passionate about driving sales results Ability to thrive in dynamic environments and quickly integrate new information about evolving technologies and services Although our Customer Sales Representative role is an entry-level position, our team needs career-focused individuals who want an opportunity for significant income and who desire to grow in their career and professional portfolio. This is a performance-driven position with uncapped commission incentives. Compensation is commission only, with estimates based on average earnings in the role. If you are ready to put your team building, critical thinking, and sales knowledge to the test, then our Sales and Customer Service Representative role is for you!

Manages sales campaigns with the intent of either scheduling appointments for sales to improve sales productivity or by gaining business via direct quote/follow up. Assesses customer satisfaction with MTG products and services via conducting surveys and provides insights for addressing customer concerns. Works closely with SBU Sales Leaders, Sales, Corporate Marketing and Customer Service. Position Accountabilities 1.Place outbound calls with the prime purpose of scheduling appointments for sales with new or existing customers, notifying sales of committed appointment times and then following up with a courtesy call to determine customer satisfaction/needs. 2.Provides quotes or completes the sale, if campaign appropriate to directly gain new business. 3.Probes and identifies problematic situations/opportunities that could protect or yield new business for MTG and communicates the information to the appropriate function for follow up. 4.Restocks store merchandise as needed. Arranges stock on shelves or racks in sales area and keeps merchandise in order. Marks or tickets merchandise. 5.Manages requests for products, price and technical information. 6.Assist in warehouse in shipping & receiving, inventory stocking, cleaning, labeling, or other tasks. 7.Maintains showroom cleanliness by procedures set forth by management. 8.Identifies sources of leads and manages the pre-qualification process in collaboration with sales and corporate marketing. 9.Tracks result of outbound campaign efforts. 10.Backs up inbound customer service, as needed. 11.Comply with all DOT and OSHA regulations. 12.Ensure all safety rules are strictly observed. 13.Perform other projects and duties as assigned. Qualifications * High School Graduate with diploma and/or prior experience in outbound calling/inside sales, outside sales or marketing desirable. * Excellent customer service skills. Ability to establish and manage customer relationships * Ability to work independently and under some pressure to meet deadlines. * Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees. * Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. * Ability to learn MTG's business/product types/organization/transaction systems * Excellent Telephone Communications Skills * Excellent Organizational Skills * Intermediate level knowledge of Microsoft Office applications (Word, Excel, Outlook E-mail). Pay Rate: $26.00 to $28.00 per hour DOE. Physical Demands: Stationary Position - Frequently Move/Traverse - Frequently Stationary Position/Seated - Occasionally Transport/Lifting - Occasionally Transport/Carrying - Occasionally Exerting Force/Pushing - Occasionally Exerting Force/Pulling - Occasionally Ascend/Descend - NA Balancing - NA Position Self/Stooping - Occasionally Position Self/Kneeling - Occasionally Position Self/Crouching - NA Position Self/Crawling - NA Reaching - Frequently Handling - Frequently Grasping- NA Feeling - NA Communicate/Talking - Constantly Communicate/Hearing - Constantly Repetitive Motions- Occasionally Coordination -Frequently Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability

The role of the Call Center Representative at HealthFlex is pivotal to our organization's engagement with healthcare partners, patients and their families. In this position, you will be the central point of contact for our diverse customer base, offering vital assistance, information, and support regarding our healthcare services. You will engage with customers through multiple communication channels, including phone calls, emails, chat, or in-person interactions. Your primary objective is to ensure a positive customer experience, swiftly address inquiries, and resolve issues in a professional manner. Consequently, your contributions will directly influence the quality of services provided by HealthFlex and help maintain our strong reputation in the market. Essential Duties and Responsibilities: This section describes the essential functions of this role; however, this is not intended to be all-inclusive. Other duties may be assigned, as necessary. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of this job. Manages a high call volume from various customers including but not limited to; patients, families, and healthcare providers regarding services, scheduling, and general inquiries. Provides general information about HealthFlex's services to potential and existing patients/clients, as well as addressing questions and concerns. Address and resolve patient complaints, issues, or concerns promptly and professionally. Managing HealthFlex's incoming faxes and disseminating them to the correct department. Performs data entry duties in a timely and accurate manner across various systems. Ensures all emails from HealthFlex's after-hour services are handled in a timely and sensitive manner. Flagging any urgent issues with relevant team managers. Collaborates with other members of the HealthFlex team to ensure smooth patient care and communication. Conducts timely follow-up on all customer calls that require additional information. Maintained records of customer interactions, inquiries, and results. Ensures that all relevant information is accurately recorded. Ensuring that all communication, daily practices, interactions comply with HIPAA rules and regulations. Be empathetic and understanding to patients and their families, particularly in challenging ro sensitive situations. Ordering and management of office medical supply inventory, assisting clinicians with bagging supplies, and other office related tasks. Performing general office management duties such as, but not limited to: faxing, photocopying, handling confidential documents. Escalates matters to appropriate leadership team members as appropriate. Schedule: Monday-Friday 9 am to 5 pm, with two weekend day shift a month (Saturday or Sunday) Requirements Experience demonstrating a customer service centric mindset, organizational skills and team collaboration Bachelor's degree in a relevant field such as Health Administration and Business Administration desired Salary Description $22-$25/hr

Schicker Luxury Bath provides home owners with custom bath remodeling solutions. We are looking for a Call Center/Showroom representative to join our team in our office in Concord, CA You never have a second chance to make a first impression. As a Showroom Representative, you are the first impression of Schicker Luxury Bath for our customers. Do you have a smile you can hear on the phone? Do you enjoy building rapport with people? Are you organized and efficient? Then this is your chance to be the first step in the customer-focused, effortless experience at Schicker Luxury Bath. Responsibilities: Manage inbound and outgoing phone calls for prospective customers. Schedule and confirm appointments for our Design Consultants to meet with customers in their homes Verify qualifying questions and enter information into our Customer Relationship Management (CRM) platform Provide assistance to customers entering the showroom Provide support in office administration and customer service Requirements: 2-3 years of call center and/or customer service experience Excellent written and verbal communication skills Proficient with MS Office Word, Excel and Outlook Excellent time-management and organizational skills Familiarity with CRM systems Friendly, enthusiastic, and customer-service oriented Being able to work Saturdays Self-motivated and strong work ethic Language: English ( fluent in Spanish is a plus) High school diploma or GED required Schedule: Day shift Monday-Friday Alternate Saturdays Work location: Concord, CA 94518, Due to the nature of this job, in-person presence at the office is required. Reliably commute or planning to relocate before starting work (required). Pay: $20-$30 per hour plus bonus structure Please, email your resume to [email protected] or [email protected]

Job Description Call Center Representative Rose Remodeling is a home remodeling company serving the Sacramento, North Bay, and San Joaquin, CA areas. With decades of experience, the company delivers high-quality remodeling services completed by skilled professionals. Rose Remodeling takes pride in transforming spaces, combining craftsmanship with a client-focused approach. The team is dedicated to turning customers' home renovation visions into reality with efficiency and attention to detail. Role Description This is a part-time and full-time, on-site role for a Call Center Representative located in Elk Grove, CA. In this position, you will handle inbound and outbound customer calls, address inquiries, and provide information about the company's services. Key responsibilities include resolving customer issues, delivering excellent customer service, accurately recording interactions, and coordinating with other departments as needed to ensure customer satisfaction. Qualifications Strong customer service, customer satisfaction, and customer support skills Excellent interpersonal skills and the ability to build rapport with customers Proficiency in computer literacy, including familiarity with basic office software and customer management tools Outstanding verbal and written communication abilities Reliable, detail-oriented, and able to work in a fast-paced environment Previous experience in a call center or customer service role is a plus must have call center experience 2+ Years. Pay is $19.00-$20.00 DOE plus generous commission structure. Powered by JazzHR b96Qh4SGYp

We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful Call Center Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Responsibilities Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call centre team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of company and position. Adhering to all company policies and procedures. Requirements High School Diploma or equivalent. More education or experience may be preferred. Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. Understanding of company products, services, and policies. Proficiency with computers, especially with CRM software, and strong typing skills. Ability to ask prying questions and diffuse tense situations. Strong time management and decision making skills. Adaptability and accountability. Fluency in multiple languages may be desired.

Department: Customer Service & Experience Position Type: Full-Time, Non-Exempt Plunge is a rapidly growing health and wellness brand focused on delivering innovative cold plunges and saunas that help people feel their best and “find their edge.” We design and manufacture our products with a focus on quality, reliability, and an exceptional customer experience, supporting both residential and commercial customers around the world. Role Overview The Customer Success Representative II is an experienced, senior-level member of the Customer Service & Experience team. This role is one level above the Customer Success Representative I and is expected to handle more complex customer situations, lead by example on quality and ownership, and serve as a go-to resource for peers. You will manage escalated tickets, advanced troubleshooting, and sensitive customer situations while maintaining a world-class experience. You'll also contribute to improving our processes, documentation, and feedback loops to make things better for customers and the team. Key Responsibilities Advanced Customer Interaction & Support Provide prompt, accurate, and empathetic support via phone, email, chat, and occasionally in person. Take ownership of complex and high-impact customer inquiries, ensuring clear expectations, regular updates, and complete resolution. Model best-in-class communication, tone, and professionalism for the broader CS team. Complex Issue Resolution & Escalations Investigate and resolve escalated complaints, technical issues, and unique use cases that go beyond standard scripts or macros. Partner closely with Technical Support, Manufacturing, Logistics, and other teams to drive root cause resolutions. Use sound judgment in applying warranty policies, goodwill gestures, and exception handling while balancing customer satisfaction and business needs. Serve as an escalation point for Customer Success Representative I team members when cases require deeper experience or additional judgment. Product & Service Expertise Maintain an in-depth understanding of Plunge products (cold plunges, saunas, accessories), including configuration, installation, and common failure modes. Stay current on product updates, new releases, policies, and process changes. Contribute to creating and updating internal and external documentation (troubleshooting guides, FAQs, macros, and templates) for recurring customer inquiries. Customer Feedback & Continuous Improvement Capture and clearly document customer feedback and recurring pain points; identify trends and share them with the Director of CS and cross-functional partners. Recommend improvements to policies, workflows, and tools to reduce future issues and improve the customer journey. Participate in and occasionally lead small projects or pilots aimed at improving support quality, speed, or efficiency. Quality, Coaching & Team Support Consistently meet or exceed KPIs (CSAT, response time, resolution time, quality scores, documentation accuracy). Help informally coach or support newer team members by answering questions, reviewing complex cases, and sharing best practices (no formal people-management responsibilities). Participate in QA reviews, calibration sessions, and training to help elevate overall team performance. Our Ideal Candidate 2-4+ years of experience in customer success, customer support, or a closely related role, ideally supporting physical products or hardware. Demonstrated success handling complex, escalated, or high-stakes customer situations. Excellent written and verbal communication skills; able to simplify complex topics and keep customers informed. Strong problem-solving skills and attention to detail-able to dig into the “why” behind issues, not just treat symptoms. Comfort using CRM/ticketing tools and working with multiple systems at once. Ability to collaborate effectively across departments (Technical Support, Engineering, Operations, Logistics, etc.). Takes ownership and follows through until issues are fully resolved. Calm, composed, and solutions-oriented in the face of frustrated or upset customers. Thrives in a fast-paced, evolving startup environment with changing priorities. Willingness to work a flexible schedule (including weekends/holidays) based on customer and team needs. Benefits, Perks & Time Off Comprehensive health insurance: medical, dental, and vision (shared cost). Life/AD&D, Short-Term Disability (STD), and Long-Term Disability (LTD). Additional voluntary plans for employee and dependents. 401(k) plan with 3% match after 6 months. Monthly: 1 free float at Capitol Floats (Sacramento or Auburn). Health reimbursement for gym, supplements, or other health-related expenses. “Get Paid to Plunge” bonus program. Quarterly catered lunches with raffle prizes. Educational reimbursement up to $700/year.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Contract Duration: 6 months Pay rate: $14.25/hr Technical Help Desk Advisor to a medium sized unit/segment of service and/or implementation processes and activities for the Client's Treasury Products (CashPro Online Products). Responsible for building and managing client and business partner relationships while improving overall client delight in a call center environment. Provides ongoing detailed instructional support and follow-up to existing client issues and potential system issues. Able to learn up to multiple applications and provide clients clear walk-throughs or trouble shooting assistance over the phone with a first call resolution. Key performance metrics must be met on a monthly basis while managing potential competing priorities, while staying client focused. Qualifications Excellent research skills and processes and ability to multitask Candidate must have exceptional customer service skills and the ability to work with internal and external teams. Ability to provide technical guidance and instruction on the use of computer technologies. Excellent written, organizational and communication skills, with an emphasis on concise documentation to lower the possibility of a repeat problem. Ability to research and resolve issues escalated due to complexity and/or time Knowledge of current technological developments/trends in area of expertise. Ability to evaluate client side technologies and identify their potential impact within the existing environment Knowledge of a broad range of relevant operating systems, browser, applications, and/or equipment Desired Skills: Technical Troubleshooting Knowledge of Treasury Management (Knowledge of CashPro a plus) Education Recommendations High School Diploma Bachelor's highly desired, or equivalent professional experience in Call Center/Customer Service or technical discipline Additional Information To know more about the position, please contact: Laidiza Gumera ******************************* ************

Visual Communications Specialist, Inside Sales FASTSIGNS is a custom graphics company providing solutions from simple (storefront business hours, banners, posters, etc.) to complex (exterior illuminated letters, food truck wraps, etc.), functional (ADA signage, building directories, …) to fabulous (wall and window murals, dimensional logos, trade show displays, …) and beyond. And it all starts with our Customer Services team. Our CSR's work with clients to understand their goals or the problem they're trying to resolve, then develop a customized solution to meet their needs. The CSR coordinates with the graphics, production, and installation teams to assure the design will communicate effectively, the appropriate material/fabrication is determined, and the finished product is properly installed. Our customers are as diverse as the range of solutions we provide - virtually every business in every industry needs and uses signs and graphics to communicate both internally and with the public. They have a message and we're here to develop a customized solutions to convey that message. FASTSIGNS is a well-known and respected global brand. Every day is unique and presents exciting opportunities with new ways to use your talent and grow your skills. Let us know when you're ready to bring your energy, attention to detail, and problem-solving skills to our team. This is a full-time position, hours are 9-5:30 Monday through Friday. Compensation: $18-$25/hr based on experience Compensation: $18.00 - $25.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Pay Range: $60000 - $150000 / year Our Perks & Benefits: * Unlimited/uncapped commission - your earning potential is in your hands * Lucrative incentive sales plans, bonuses and sales contests to recognize your success * No cold calling - we provide a high volume of inbound leads and walk in traffic * Comprehensive paid training and licensing, plus on-going mentorship and development * Recognition-focused culture that celebrates your achievements * Comprehensive benefits package including medical, dental, vision and life insurance * Paid time off to recharge and maintain a healthy work-life balance * Retirement Plan (401k) with company-matched contributions * Fitness Reimbursement - up to $15/month for gym memberships * Employee Assistance Program - confidential support for personal or professional challenges at no cost * Extra Perks - optional plans for disability, hospital indemnity, health advocate program, universal life, critical illness, accident insurance, and even pet insurance Our Company: Confie and its family of companies - Freeway, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States. We have been ranked the #1 Personal Lines Leader by the Insurance Journal for eight consecutive years! With more than 800 retail locations nationwide, we are committed to helping our employees take their careers and income potential to new heights. We are proactively looking for bright, motivated, and goal-oriented individuals who are excited about career advancement. Come Grow With Us! What You Will Do: As an Insurance Agent, your primary responsibility will be selling nonstandard auto insurance to new and existing customers. You will also have opportunities to grow your earnings by offering additional products such as homeowners insurance and, when applicable, health insurance. This role gives you the chance to build lasting relationships, expand your expertise, and be rewarded for your success. * Drive Growth: Solicit new business while maintaining strong relationships with current customers to achieve or exceed sales production goals. * Build Relationships: Proactively connect with customers, understand their needs, and expand business opportunities by offering auto, homeowners, or health insurance solutions. * Ensure Accuracy: Maintain accurate records of all transactions, including timely deposits and documentation in the agency management system. * Be a Trusted Advisor: Quickly establish rapport with clients and provide expert guidance to help them choose the insurance product that best fits their needs. The Perfect Match: * A Personal Lines or Property and Casualty license (preferred, but not required - we'll support you in obtaining one) * Bilingual skills in English and Spanish (a strong plus) * Experience in sales or customer service and a passion for helping people * A High School Diploma or GED * Strong ability to build customer relationships and earn trust * Excellent follow-up, organization, and multi-tasking skills * An ambitious, motivated attitude with a desire for growth and advancement * Strong written and verbal communication skills As permitted by applicable law and from time-to-time, Confie may use a computer system that has elements of artificial intelligence to help make decisions about your employment, including recruitment, hiring, renewal of employment, or the terms and conditions of your employment. Employees with questions about Confie's use of these computer systems should contact Human Resources at **************************** Insurance Sales Insurance Agent Hiring Immediately Acceptance Insurance Freeway Auto Insurance

Job Description Are you looking for a career not just another job? Do you want to be part of a growing industry where you can build long-term success, develop new skills, and make a real impact on clients lives? If so, the Denise Ibsen Farmers Insurance Agency is looking for you to join our team in Woodland, CA as a Customer Sales & Service Representative (CSSR)! About the Role This is primarily a customer service and support position, focused on helping clients understand their coverage, handle policy changes, and provide excellent service. While sales is an important part of the role, its not your main focus. You'll occasionally identify opportunities to recommend additional coverage or products that genuinely benefit the client but your day-to-day work will center on building relationships, solving problems, and delivering outstanding client care. Were looking for motivated professionals who enjoy helping others, want to learn new skills, and are eager to grow within a supportive, high-performing team. What You'll Gain Hands-on experience in both customer service and insurance fundamentals Training and development opportunities to help you succeed and advance A positive, team-oriented environment that encourages learning and growth A meaningful career where you can make a real difference in peoples lives If you're ready to expand your knowledge and build a rewarding career, this is the opportunity for you! Why Join Us? Health, dental, vision, and retirement benefits. A supportive, fun, and competitive work environment. Opportunities for career growth and development within the insurance industry. Be part of a team that values professionalism, integrity, and long-term success. How to Apply: Submit your resume. Complete the personality profile, problem-solving assessment, and short-answer responses (instructions provided after resume submission). Schedule your phone interview via Calendly (link provided after assessment completion). Call in at the scheduled timewe cant wait to meet you! This is a long-term career opportunity for driven individuals who want to grow in the insurance industry. If thats you, apply now! Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Mon-Fri Schedule Hands on Training Career Growth Opportunities Retirement Plan Evenings Off Responsibilities Provide exceptional customer service while maintaining a positive and professional demeanor. Assist clients with policy changes, coverage additions, and identifying gaps in coverage. Engage in cross-sales and up-sales to help clients maximize their protection. Communicate via phone, email, and text with customers while documenting interactions in our CRM systems (strong typing and computer skills are essential). Build strong client relationships to drive retention and referrals. Work in a team-oriented environment that values growth, competition, professional development and fun. Continuously learn new things about insurance products, sales techniques, and customer service strategies. Requirements Career-focused individuals onlywe are looking for someone who wants to build a future in the insurance industry, not just another job. California Property & Casualty Insurance License (must be obtained within 30 days of hire if not already licensed). California Life, Health & Accident Insurance License (must be obtained within 60 days of hire if not already licensed). Sales Mindset: This is not just a customer service role. You must be comfortable offering and closing sales opportunities. Strong Office & Tech Skills: Prior office experience, strong computer proficiency, and familiarity with Microsoft 365. Professionalism: You must carry yourself professionally in both appearance and communication. Critical Thinking & Problem Solving: Ability to think on your feet, follow processes, and prioritize multiple tasks efficiently. Coachability: Willingness to learn, take feedback, and grow with our agency. Trustworthy & Ethical Behavior: We value honesty and integrity in everything we do. Bilingual (English & Spanish) is a plus but not required.

Job Description 📞 Automotive Service BDC Call Agent Company: Mazda of Vacaville Employment Type: Full-Time Join the Mazda of Vacaville Team! Mazda of Vacaville is seeking an energetic and customer-focused Service BDC Call Agent to support our fast-paced service department. If you enjoy helping people, communicating clearly, and working in a dynamic environment, this is an excellent opportunity to grow with a respected dealership. ✨ Responsibilities Answer inbound service calls and assist customers with professionalism and enthusiasm Make outbound calls to schedule service appointments and follow up with customers Provide basic service information, maintenance reminders, and recall updates Document all customer interactions accurately in the CRM system Work closely with service advisors and management to ensure a seamless customer experience Achieve daily/weekly call and appointment-setting goals ⭐ What We're Looking For Strong communication and phone skills Positive, customer-first attitude Ability to multitask and stay organized Basic computer and CRM proficiency (training provided) Dependable, punctual, and team-oriented Bilingual is a plus Prior automotive or BDC experience is helpful but not required 💵 Pay & Benefits $18-$22 per hour (depending on experience) Potential for bonuses Medical, dental, and vision available (if applicable) Paid time off & holiday pay Employee discounts on service, parts, and vehicles Matching 401(k) after one year of employment Ongoing training and advancement opportunities 📨 How to Apply Send your resume to **************************** OR call ************ to schedule an interview OR apply online at mazdavacaville.com You may also apply in person at Mazda of Vacaville, 580 Orange Dr, Vacaville, CA Powered by JazzHR 5UOCuyx2Y9

WILL CALL The work is typically very physical and demanding, both from strength requirements and the stamina required. Will help customers load and unload vehicles. Will also help maintain inventory. Shipping and receiving functions, from light to heavy, are also performed. Janitorial responsibilities, both inside and outside the premises, are also involved. Working Conditions: Must stand for long periods of time. Most work will be in general warehouse conditions, in which some work areas will not be heated or air conditioned. This job requires constant interaction with co-workers and with the public. This position requires frequent lifting and a significant degree of walking, bending and transporting objects of various weights and dimensions. May have exposure to chemicals, including but not limited to gasoline, diesel fuel, propane, kerosene and cleaning solvents. Propane is an obvious hazard; hence a sense of smell is required. Position Tasks & Activities: Fill out correct paperwork for will call orders Loading customers car: Move equipment according to computer generated list to staging area. Prep equipment, if necessary, prior to loading. Check off each piece of equipment as loaded. If there is something that can't be loaded, call the supervisor. Be responsible for everything loaded. (Count and inspect it.) Turn in completed signed sheets. Load all miscellaneous supplies such as cleaning supplies, sledge hammers, tie straps, screwdriver, bags, boxes, etc. Unloading customer car: Do not unload without paperwork. Check off each piece of equipment. Put everything in proper place as it comes off the car. Inform supervisor if equipment is missing. Equipment must be ready in advance of loading date - check with supervisor to get all deliveries ready. Greet and assist customers with loading and unloading of rental equipment. Be sure customer understands proper usage and safety features of rented equipment. If loading, securely fasten equipment to customer's vehicle. Follow “Ready to Rent” cleaning procedures, which may include use of pressure washers, chemicals, compressed air and, when necessary, kitchen and laundry cleaning equipment. After cleaning, thoroughly check operation of equipment and look for missing fasteners, parts, etc. If items are not working properly or have missing parts, be sure to properly complete service tags and notify supervisor. Keep warehouse and dock areas clean and neat - keep all shelves free of dust, keep floor swept, etc. Stock service area. Keep all rental equipment neatly displayed, per diagram provided. Communicate with supervisor. Report safety violations to supervisor. Fill in for other positions, when necessary, for smooth operation of the business. Adhere to all company policies, procedures, rules and regulations in written or verbal form. Comply with government safety requirements and other regulations and security in store. Attend department, store and safety meetings. Perform other duties as requested. Education, Skills & Requirements: A high school diploma or equivalent GED is preferred but not required. Must be able to lift approximately 70 lbs. Must maintain a professional personal appearance. Must possess customer relation skills. Must be able to use mathematics to solve problems. Computer knowledge is preferred. Training on rental software will be provided. Must be able to speak English clearly and write legibly. The ability to speak other languages is a plus. Must pass company drug screen. Must maintain an acceptable attendance record. Must have a full range of motion and dexterity. Must be able to understand and follow instructions furnished in written, oral and scheduled form. Maintain a cooperative working relationship with co-workers. Reports to: Party Rental Warehouse Manager Celebrations! is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to: veteran status, race, color, religion, sex, marital status, national origin, physical or mental disability and/or age.

WILL CALL The work is typically very physical and demanding, both from strength requirements and the stamina required. Will help customers load and unload vehicles. Will also help maintain inventory. Shipping and receiving functions, from light to heavy, are also performed. Janitorial responsibilities, both inside and outside the premises, are also involved. Working Conditions: Must stand for long periods of time. Most work will be in general warehouse conditions, in which some work areas will not be heated or air conditioned. This job requires constant interaction with co-workers and with the public. This position requires frequent lifting and a significant degree of walking, bending and transporting objects of various weights and dimensions. May have exposure to chemicals, including but not limited to gasoline, diesel fuel, propane, kerosene and cleaning solvents. Propane is an obvious hazard; hence a sense of smell is required. Position Tasks & Activities: Fill out correct paperwork for will call orders Loading customers car: Move equipment according to computer generated list to staging area. Prep equipment, if necessary, prior to loading. Check off each piece of equipment as loaded. If there is something that can't be loaded, call the supervisor. Be responsible for everything loaded. (Count and inspect it.) Turn in completed signed sheets. Load all miscellaneous supplies such as cleaning supplies, sledge hammers, tie straps, screwdriver, bags, boxes, etc. Unloading customer car: Do not unload without paperwork. Check off each piece of equipment. Put everything in proper place as it comes off the car. Inform supervisor if equipment is missing. Equipment must be ready in advance of loading date - check with supervisor to get all deliveries ready. Greet and assist customers with loading and unloading of rental equipment. Be sure customer understands proper usage and safety features of rented equipment. If loading, securely fasten equipment to customer's vehicle. Follow “Ready to Rent” cleaning procedures, which may include use of pressure washers, chemicals, compressed air and, when necessary, kitchen and laundry cleaning equipment. After cleaning, thoroughly check operation of equipment and look for missing fasteners, parts, etc. If items are not working properly or have missing parts, be sure to properly complete service tags and notify supervisor. Keep warehouse and dock areas clean and neat - keep all shelves free of dust, keep floor swept, etc. Stock service area. Keep all rental equipment neatly displayed, per diagram provided. Communicate with supervisor. Report safety violations to supervisor. Fill in for other positions, when necessary, for smooth operation of the business. Adhere to all company policies, procedures, rules and regulations in written or verbal form. Comply with government safety requirements and other regulations and security in store. Attend department, store and safety meetings. Perform other duties as requested. Education, Skills & Requirements: A high school diploma or equivalent GED is preferred but not required. Must be able to lift approximately 70 lbs. Must maintain a professional personal appearance. Must possess customer relation skills. Must be able to use mathematics to solve problems. Computer knowledge is preferred. Training on rental software will be provided. Must be able to speak English clearly and write legibly. The ability to speak other languages is a plus. Must pass company drug screen. Must maintain an acceptable attendance record. Must have a full range of motion and dexterity. Must be able to understand and follow instructions furnished in written, oral and scheduled form. Maintain a cooperative working relationship with co-workers. Reports to: Party Rental Warehouse Manager Celebrations! is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to: veteran status, race, color, religion, sex, marital status, national origin, physical or mental disability and/or age.

American Airlines is seeking Part Time Customer Service Agent at the Sacramento International Airport. The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement. If you are a member of CWA-IBT union workgroup, you must submit a transfer request and not apply to this job posting. Please go to *********************** and submit a transfer request. This job will continue to be posted until at least 09-12-25. If interested please apply prior to this date. Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $19.64 per hour. What you'll do These are the essential functions of the job This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations. Issue, reissue and refund passenger tickets Book, ticket and confirm flight reservations Rebook passengers on oversold flights and during irregular operations Perform passenger check-in and passenger seat assignment (except curbside), rectify oversold seat assignments, and issue upgrades Issue vouchers and/or coordinate with contractors for passenger hotel accommodations, meals and transportation; coordinate refuel and refresh Perform passenger boarding, including ticket lift and/or boarding pass lift/verification Operate gate reader/scanner and associated duties to include pre-boarding, monitoring/checking carryon baggage and exit row criteria Operate jetways/bridges for purposes of boarding and deplaning passengers Make boarding and departure gate announcements Deliver domestic/international flight documents Perform passenger service flight close-out procedures Accept, check and tag passengers' baggage at resolution centers, full-service ticket counters, and first class ticket counters Maintain timeline of flight boarding process Perform customer service on the job training Process and complete credit card baggage transactions at kiosks in the ticket counter area and activation stations Assist passengers with self-service kiosk check-in and kiosk baggage processing at ticket counters Queue lines at ticket counter kiosks and ticket counters Clear/verify international documents at kiosk in the ticket counter area and activation stations Accept and activate passengers' self-tagged bags at activation stations Assist customers needing special assistance or in-station; assist boarding, deplaning and transporting non-ambulatory passengers, special assist passengers, and/or unaccompanied minors Perform customer service work associated with handling regional flights and contractor/ground handling agreements or contracts Have regular and predictable attendance on site, including satisfying any mandatory overtime requirements. Respond and assist during security and/or emergency situations Provide connecting passengers with gate information Provide quality customer service in a professional manner and in accordance with American's guidelines. Adhere to company policies, procedures, and performance standards. Complete job-relevant trainings Adhere to government regulations (e.g. DOT, FAA, TSA) Use multiple internal resources/systems including during customer interactions Wear uniforms as required by company policy * Reasonable accommodations may be made for qualifying individuals with disabilities. Depending on your airport size, you may also do the following: Perform Passenger Operation Control functions including air to ground communication as well as Tower functions Assist international passengers through customs/immigration, including baggage recheck Deliver boarding passes, international flight documents and customs/immigration forms All you'll need for success Minimum Qualifications- Education & Prior Job Experience High school diploma or GED or international equivalent Bilingual language skills required in some locations Applicable valid driver's license as required by local authorities Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements Must be authorized to work in the U.S. Preferred Qualifications- Education & Prior Job Experience Working knowledge of Sabre or any other Passenger Service System Previous face to face Customer Service experience Working in a fast pace environment What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American. *Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.

Customer Service Representative (part-time) The Company Modern Aviation (the "Company") is a private equity backed; platform company launched in 2018 that is focused on the fixed-based operator ("FBO") sector. The Company has been rapidly growing through the acquisition of FBO locations and has significant additional committed capital from its sponsors to continue to grow the business through future acquisitions. Modern Aviation's strategy is to acquire attractive locations and increase EBITDA at these locations through investment and operational and commercial improvements. Company Benefits Employee Medical Insurance, Basic Life Insurance, Short-Term Disability, Long-Term Disability, Vacation and Sick Time, Paid Holidays, HSA Account Funding, 401k Match Other Available Benefits Buy-up Medical Insurance, Dental, Vision, Optional Life Insurance, Flexible Spending Accounts, Health Savings Account, 401k Primary Purpose of the Position Modern Aviation is a Fixed Base Operator (FBO) that services private jets. As a Customer Service Representative, the candidate must represent the Modern Aviation brand by providing Seven Star Service to each person who enters the facility. This individual must take pride in offering the best in service, providing all services with the highest of standards, and always with a smile. The Customer Service Representative manages all customer requests without showing signs of stress or frustration, even under the most demanding of situations. Essential Functions Deliver proactive, personalized service to Private and Corporate Aviation clientele. Arrange services including hotel, catering, and ground transportation. Coordinate aircraft services, such as fuel and hangar storage. Input trip data into scheduling software as well as updating customer information in database, as necessary. Effectively communicate via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication. Educate customers on available services, promotions, and programs. Process customer invoices. Answer customer questions and resolve issues, as necessary. Assists passengers and flight crews with our professional Seven Star Service: always offering additional services and exceeding customer expectations. Build and establish customer relationships with local service providers such as hotels, rental car companies, restaurants, etc. Maintain lobby appearance and keep snack and beverages stocked. Flight tracking via online databases to ensure timely services. Perform other duties that may be assigned, as necessary. Qualifications Minimum Qualifications Must be at least 18 years of age. Must be available to work any shift. Strong verbal and written communication skills. Intermediate knowledge of all Microsoft Office products. Ability to make fast decisions by using judgment consistent with company policies, standard operating procedures, and safety regulations. Negotiation and sales skills. Reliable multitasking skills. Valid driver's license. Preferred Qualifications: Previous customer service experience preferred. Basic knowledge of various aircraft types and servicing a plus. Predictive Index Assessment - Please click on the link below to complete the assessment. This step is required. ******************************************************************************************* Reports to: Customer Service Manager Supervisory Responsibility: This job has no supervisory responsibilities. FLSA Status: This position is nonexempt. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers. This position requires various tasks performed in all types of weather conditions. Travel: This position requires no travel. Physical Requirements: Physically able to perform frequent walking, sitting, stooping, stretching, bending, reaching, and grasping actions. While performing the duties of this job, the employee may be exposed to moving mechanical parts. The employee may be exposed to wet and/or humid conditions including extreme heat and cold. The noise level in the work environment is occasionally loud. May be required to work nights, weekends, and holidays. EEO Statement: The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Other Duties: Please note this job description is not designed to cover all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. RequiredPreferredJob Industries Other

Promise modernizes how government agencies and utilities support people in financial difficulty. We build technology that makes it simple for residents to receive benefits, engage with assistance programs, set up flexible payment plans, and stay on track-while helping agencies increase efficiency, recover revenue, and deliver services with dignity. Our mission is to transform public systems so they work better for everyone, especially the most vulnerable. Our team includes experts from companies like Palantir, Google, Stripe , and esteemed government leaders. We work hard and believe deeply in what we do. We're looking for excellent people to build innovative, resilient technology. Backed by over $50 million in funding from top investors - such as Reid Hoffman, Howard Schultz, Michael Seibel, Y Combinator, 8VC, The General Partnership, First Round Capital, Kapor Capital, XYZ Ventures, and Bronze Investments - Promise has been recognized as one of Fast Company's "World's Most Innovative Companies of 2022," "Forbes Next Billion-Dollar Startups 2024," and Y Combinator's #1 GovTech startup. Role Overview The Call Center Associate at Promise is a vital team member, helping individuals manage utilities debt by providing clear, compassionate support. In this role, you will handle client inquiries via phone, email, and text, guiding clients through Promise's services and available financial relief programs. Based in Fairfield, CA, you will thrive in a fast-paced environment, offering clear communication and reliability. Your role is essential in helping clients regain financial stability. What You'll Do * Respond to client inquiries through phone, email, and text, delivering accurate and clear communication. * Assist bilingual clients in English and Spanish to fully utilize Promise's services. * Escalate complex issues to the appropriate teams for swift resolution. * Inform clients about special relief programs and assist them through the application process. * Maintain detailed records of client interactions to ensure consistent, high-quality service. What Will Enable You * Required: At least 1 year of experience in a call center or client service role. * Required: Bilingual in English and Spanish to effectively support a diverse client base. * Strong communication skills, dependability, and a positive attitude. * Ability to stay organized while handling multiple inquiries and delivering high client satisfaction. * Availability to work on-site full-time in our Fairfield, CA office. Benefits and Work Environment At Promise, we invest in our team's well-being, growth, and sense of ownership. * Equity for All: All full-time employees receive stock options to share in our company's success. * 100% Paid Health Coverage: We cover 100% of base medical, dental, and vision insurance plans for employees and their dependents. * On-Site Role in Fairfield, CA: Enjoy a focused, supportive environment with access to real-time guidance and resources to help you succeed. Please note: Benefits are reviewed periodically and may be updated at the sole discretion of Promise. Promise is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or military or veteran status. Additionally, the Company complies with applicable state and local laws governing non-discrimination in employment in every jurisdiction in which it operates. Promise is committed to promoting diversity and inclusion in the workplace. We also provide reasonable accommodations to qualified individuals with disabilities, pregnant individuals, and those with sincerely held religious beliefs, in accordance with applicable laws. Promise engages in US government contracts and restricts hiring to US persons, which includes US citizens and permanent residents (e.g., Green Card holders). Additionally, candidates must reside in the US.

Redwood Credit Union is looking for a Part Time (24 to 25 hours per week) Member Service Center Representative, with experience working in a Call Center Environment and that have a strong focus of providing outstanding Member Service by performing a variety of Member Service duties. These duties are associated with teller transactions, opening new accounts, loan transactions and cross selling Redwood Credit Union products and services. Key ResponsibilitiesService:o Answer the telephone within established performance and service guidelines.o Complete phone transactions accurately and efficiently.o Disseminate and provide education of lending, CUSO and membership information to callers.o Ensure problem ownership in an effort to protect the Member experience by researching Member problems, complaints and questions. Responding with thorough, and accurate information through oral and/ or written communication, or by directing them to the appropriate department or person for assistanceo Provide basic level technical support of our online and Mobile banking platformso Deliver excellent Member service by implementing Credit Union policy and departmental procedures and following RCU service philosophy and standards.Sales & Efficiency:o Attain individual and departmental goals and objectives as established in the MSC performance standards.o Cross-sells Credit Union products and services.o Demonstrate efficiency by maintaining professional control of member conversation, and follow accurate procedures.Support:o Post and balance daily work and maintain proper documentation.o Utilize online manuals and knowledge repository as a resourceo Complete departmental and back-office tasks as assigned including typing routine letters and/or documents.o Compile data and complete work related to departmental reports.o Maintain files, post records, make and check routine calculationso Perform all functions in a security conscientious manner. Join us and discover why you'll love working at Redwood Credit Union! ABOUT REDWOOD CREDIT UNION (RCU):At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad. As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all. Why work for Redwood Credit Union?• 29th largest credit union in the U.S. and the largest financial institution based in the North Bay • Awarded a 5-Star Rating based on 6/30/24 financial data by Bauer Financial• Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2025"• Recognized by Newsweek as one of "America's Best Credit Unions 2024"• Recognized by Forbes as one of “America's Best Small Employers 2023" • Voted Best Places to Work in the North Bay 20 years in a row• World-class Employee Engagement scores• Rated Superior in Service by more than 90% of Members, surveyed by SF Gate• Industry leading Net Promoter Scores across the U.S. Minimum Qualifications: Knowledge, Skills and Abilities Knowledge of modern office methods, practices and procedures. Skilled in operations of personal computer with Internet and Intranet access in a Windows environment. Demonstrated Member service skills. Ability to cross-sell products and services to meet Member needs. Ability to make mathematical computations. Ability to type 40 words per minute. Ability to communicate effectively both verbally and in writing. Ability to establish and maintain effective working relationships with a diverse group of people. Must be able to work on Saturdays The Ideal candidate has a combination of education and experience equivalent to a high school diploma or closely related field and two years call center, retail or clerical experience in a customer service environment. Compensation: Base starting range: $23.00 to $31.00 per hour commensurate with experience. (This position is also eligible for an 8% call center differential) Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits. Redwood Credit Union offers a robust benefits package to our eligible employees including:• Competitive medical, dental, and vision insurance, mental health offerings• Employee performance incentive plan• Salary Advancement- Merit increase based on performance• 401(k) program with employer match• Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off! RCU Discounts and Perks:• RCU employees are eligible for a .75% discount off RCU standard collateral auto loans• RCU employees are eligible for a 1% discount on all recreational or boat loan products• 2% discount off Visas and LOC Loans through RCU• 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.• 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.• 0% interest on garment, fitness, or home office equipment loan of up to $500• 100% financing for employee purchased homes! Physical Requirements:• Ability to talk on the phone• Ability to stand, bend, stoop, sit, walk, twist and turn.• Ability to lift up to 15 pounds.• Ability to use a computer keyboard and calculator.•Work environment is indoors; majority of the time is spent sitting at a desk. *Redwood Credit Union is not offering Visa transfers and/or sponsorships for this position. Internal Team Members: If you are a current Team Member, please apply through the internal careers page located in RCUNET. We are an Equal Opportunity Employer