Call center representative jobs in Denver, CO - 753 jobs
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Patient's Choice Medical
Call center representative job in Denver, CO
Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package.
We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service.
Responsibilities
Full-time Position - comes with full Benefits Package + Incentives
Aptitude to multi task and have a highly self-disciplined work ethic
Must be highly organized, focused, and motivated to work in our "Denver, CO " office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs.
Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant.
Require individual to be an excellent communicator.
Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow.
Work in a collaborative environment where we learn and apply as a team.
Qualifications and Compensation
EXPERIENCE & EDUCATION
Some College Preferred or Experience with Administrative Tasks
COMPENSATION
Salary is commensurate with experience
Medical and Dental - (Full Time)
401K - Company Matching (Full Time)
FSA - Flexible Spending Account (Full Time)
Vacation and Holidays (Full Time)
PC Gains - Profit Sharing
We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position.
Best regards,
Patient's Choice Management
$29k-37k yearly est. 11h ago
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Financial Call Center Representative
Teksystems 4.4
Call center representative job in Denver, CO
* Main responsibility is supporting investors through processing transaction requests, online account questions, and helping investors make a decision based on account goals * Will also process purchase, redemptions, exchanges and other account transactions over the phone
* Help investors navigate and troubleshoot online or website issues
* Will train to receive your SIE license and become a licensed agent
* From there, pay will be $25.96/hour moving forward
*Qualifications*
* At least 1 year in a customer-service oriented role (i.e. retail, food service, etc.) - want to steer focus towards career phone reps vs entry-level candidates
* Someone who is career-minded and can look to the future versus only living in the present role
* Someone who is ambitious to grow within the company
* Someone who has a strong work ethic and can self-manage at times
* Strong problem solving skills - comfortable not knowing the answer, but utilizing their resources to find it
* Strong customer service skills - ability to show compassion, empathy, and patience
* Strong attention to detail
*Job Type & Location*
This is a Contract to Hire position based out of Denver, CO.
*Pay and Benefits*The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Denver,CO.
*Application Deadline*This position is anticipated to close on Jan 17, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$21-21 hourly 6d ago
Oil & Gas New Engine Sales & Service Representative
Smith Power Products, Inc. 3.7
Call center representative job in Frederick, CO
About the Role
Smith Power Products is hiring an Oil & Gas New Engine Sales & Service Representative to grow market share and serve as the primary, boots-on-the-ground customer contact across the Mountain West. This role blends new engine sales, technical support, and customer relationship management, with a strong emphasis on field presence and long-term account growth.
What You'll Do
Grow market share by developing new customers and expanding existing accounts
Be the face of Smith Power Products in the field with consistent on-site customer engagement
Identify, develop, and close new engine sales opportunities
Support engine installations, commissioning, and startup activities
Coordinate service support, warranty claims, and maintenance programs
Act as the technical liaison between customers, service teams, and OEMs
Gather market and competitor intelligence to support territory growth
What We're Looking For
Experience in oil & gas engine sales or service
Strong knowledge of diesel and/or natural gas engines
Proven ability to build trust and relationships in the field
Comfortable working independently across a large territory
Willingness to travel extensively within NM, UT, WY, and CO
Preferred Experience
Familiarity with CAT, Cummins, MTU, Waukesha, Kohler, or similar engines
Mechanical or technical background
Exposure to drilling, compression, or production operations
Why Smith Power Products
High-impact role focused on territory growth and market share expansion
Autonomy to manage your territory and customer relationships
Strong internal service and technical support team
Competitive compensation with performance-based incentives
$28k-38k yearly est. 11h ago
Licensed Branch Customer Service and Sales Rep - Wheatridge, CO
The Auto Club Group 4.2
Call center representative job in Denver, CO
Why Choose a Career with the AAA The Auto Club Group (ACG)
* Established brand that has been around for over 100 years. Our members know and trust us!
* Branch Offices house travel, membership, insurance sales and support employees
* You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members.
Excellent Opportunities to Build a Career Path:
The Licensed Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:
* Other Branch positions - Field Insurance Sales Agent, Travel Agent or
* Other Departments such as:
* CallCenters (ERS, Sales and Service, etc.)
* Automotive Services
* Claims
* Underwriting and more
A DAY IN THE LIFE of a Licensed Customer Service Representative
The Auto Club Group is seeking Licensed Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs.
* Provides a high level of support services to members related to the sales and service function including servicing insurance policies, processing applications, renewals and amendments and selling travel, tours, airline tickets and membership products
* Generates leads, update members on travel and insurance specials, and provides travel information
* Provides cashiering services to members including taking insurance payments (initial, installment, lapse or reinstatement), travel and membership payments, sale of tickets and travel money products, processing remittance/depository transfers and balancing cash drawer
* Responds to customer inquiries and refers to agent when appropriate
* Provides a high level of administrative support to Travel and Insurance Agents during peak periods
* Provides customer assistance through the performance of sales processing activities and assists management in the basic training of less senior personnel
* Conducts outbound promotional calls for insurance and /or travel products
* Participates in a team environment to promote customer satisfaction and consistent service following the customer service model
* Receives and resolves member/customer complaints and seeks assistance from management in complaint resolution as necessary
* Participates in office events developed to generate revenue, improve member awareness of products, and support local community activities
* Other duties as assigned
HOW WE REWARD OUR EMPLOYEES
Our Auto Club Group Licensed Customer Service Representatives earn a competitive hourly wage of $23.00 with additional incentives and an annual bonus potential based on performance.
ACG offers excellent and comprehensive benefits packages:
* Medical, dental and vision benefits
* 401k Match
* Paid parental leave and adoption assistance
* Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
* Paid volunteer day annually
* Tuition assistance program, professional certification reimbursement program and other professional development opportunities
* AAA Membership
* Discounts, perks, and rewards and much more
WE ARE LOOKING FOR CANDIDATES WHO
Required Qualifications:
* Active State Property & Casualty License or ability to attain within 90 days of start date
Education:
* High School Diploma or equivalent
Work Experience:
* Providing a high level of customer-focused service
* Servicing insurance policies and processing applications, renewals and amendments, and taking payments
* Responding to billing and coverage questions
* Promoting sale of insurance products and/or travel and membership products
* Outbound promotional calls for insurance and/or travel
* Computer software applications (Word, Excel, etc.) and Web based operations
Successful candidates will possess:
* Insurance and travel terminology
* General insurance and/or travel regulations
* Underwriting procedures
* Sales regulatory and compliance guidelines
* Travel Systems (e.g. Focal Point, View point, ITT, AXIS, etc.) and/or Insurance Systems (e.g. PPS, POS, IMS, IPM) and/or membership systems
* Communicate effectively (verbal and written) with others in a work environment
* Perform mathematical calculations to accurately perform monetary transactions
* Work effectively in a Team environment
* Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility
* Work irregular hours including holidays and weekends (may include community events)
* Work under pressure in a high volume, fast paced customer service environment
Work Environment
This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit ***********
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
$23 hourly 4d ago
Client Service Representative I
Canon U.S.A., Inc. 4.6
Call center representative job in Broomfield, CO
Company Canon U.S.A., Inc. Requisition ID 33804 Category Facilities Type Full-Time Workstyle Full-Time On Site About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.
Your Impact
Main Responsibilities:
- Promptly informs supervisor of potential problems or customer concerns.
- Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal.
- Strong focus on providing good customer service.
- Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
- Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location.
- Attends cross-functional trainings to ensure ability to provide coverage when short-staffed.
- Site responsibility and location of coverage may change based on client and/or division needs.
Mail/Courier Services:
-Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail.
-Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc).
-Researches and routes unidentified and generic mail.
-Receives, logs, delivers and tracks messenger items.
-Responds to customer requests.
-Performs routine upkeep of equipment.
-Records and tracks customer inquiries and fulfillment of requests.
About You: The Skills & Expertise You Bring
Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.
HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.
- Basic computer skills/technical knowledge.
- Ability to multitask and prioritize in order to meet deadlines.
- Good customer service and communication skills.
- Ability to work with minimal supervision.
- Ability to work OT as needed.
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
- May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary).
- Ability to lift up to 50lbs.
- Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.
We are providing the anticipated rate for this role: $17.20 - $23.37 hourly.
Company Overview
About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years*. Canon U.S.A. is dedicated to its
Kyosei
philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at company/canonusa.
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-"Dress for Your Day" attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can't get anywhere else
*Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers' site about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at about-us/life-at-canon.
#CUSA
Workstyle Description
Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.
Posting Tags
#PM-19 #LI-RH2
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$17.2-23.4 hourly 6d ago
Customer Service Representative
Waste Connections 4.1
Call center representative job in Thornton, CO
Waste Connections is looking for a high energy Customer Service Representative to join our GROWING team in Henderson, Colorado.
PAY: $20.00 per hour
Plus incentive bonuses that are paid out monthly!
WHY YOU NEED TO JOIN US:
CULTURE: It's a Great place to work! We work in an environment where empowered, self-directed All-stars know what they do is important.
INTEGRITY: Our definition is "saying what you will do and then doing it!" We keep our promises to our customers and our employees.
DUTIES AND RESPONSIBILITIES:
*Works in conjunction with other departments to resolve customer disputes and demonstrates the ability to become proficient in the use of proprietary operational system.
*Interviews customers and records interview information into computer for customer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service.
*Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
*Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints.
*Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.
*A typical schedule for this position is Monday-Friday, with an occasional Saturday as needed.
WORKING CONDITIONS AND PHYSICAL EFFORT:
*Work environment is an office setting. Areas are clean, ventilated, and well lighted. Our Customer Service Reps have their own workstation or cubicle space and are equipped with a telephone, headset, and computer.
*CSR call areas can be noisy and work may be repetitious and stressful, with little time in between calls, while still providing excellent service. Some calls are evaluated to ensure high standards.
*Also, long periods spent sitting, typing, or looking at a computer screen are common.
MINIMUM JOB REQUIREMENTS:
*2 years of Phone Customer Service experience preferred.
*Ability to read, write, comprehend and communicate in English.
*Experience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required.
*High School Diploma or GED required.
To be considered for any of our current openings you must complete an application at . Application information and additional instructions can be found once you select your position of interest.
We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$20 hourly 6d ago
Member Service Representative (Part Time) - Lakewood
Navy Federal Credit Union 4.7
Call center representative job in Lakewood, CO
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
Responsibilities
Provide basic counseling on available products and services to meet member needs
Assist members with opening and maintaining deposit accounts, loans, and other financial products
Research and resolve basic account discrepancies and service requests
Identify opportunities to cross-service products and enhance member relationships through education
Understand and comply with all relevant federal and institutional regulations related to financial products and services
Support team members by sharing knowledge and best practices as experience grows
Ensure cash and other negotiable instruments are handled properly and securely
Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
Perform other duties as assigned
Qualifications
Experience in building effective relationships through rapport, trust, diplomacy, and tact
Effective research, analytical, and problem-solving skills
Experience working independently and in a team environment
Experience maintaining composure in a high-production and changing environment
Experience navigating multiple systems efficiently and adapt to evolving technologies
Effective skill exercising sound judgment and make informed decisions
Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
Effective verbal and written communication skills to engage with members and colleagues
Desired Qualifications
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customer service, preferably in banking or a financial institution
Hours: Available Monday - Saturday, hours based on business needs.
Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)
Location: 2125 South Webster Street Suite 101, Lakewood, Colorado 80227
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at .
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
Fortune
. 2025
Fortune
Media IP Limited. All rights reserved. Used under license.
Fortune
and
Fortune
Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
$30k-37k yearly est. 4d ago
Call Center Representative
360 It Professionals 3.6
Call center representative job in Denver, CO
360 IT Professionals is leading name in the software development industry, bring innovative business solutions to clients in Silicon Valley. We are always looking forward to bring aboard IT professionals and help them build a career in the IT Industry by providing the opportunity to work with our top clients in US.
Job Description
Provides support to end users on a variety of issues.
Identifies, researches, and resolves technical problems.
Responds to telephone calls, email and personnel requests for technical support.
Documents, tracks and monitors the problem to ensure a timely resolution.
Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
Relies on instructions and pre-established guidelines to perform the functions of the job.
Primary job functions do not typically require exercising independent judgement.
Qualifications
Minimum of 1 year of experience in a callcenter
Strong phone and verbal communication skills along with active listening skills
Familiarity with CRM Systems
Experience using IVR/ACD (Five9, Cisco, etc)
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-37k yearly est. 60d+ ago
Call Center Representative
Autowash Management
Call center representative job in Denver, CO
As the liaison between our company and its current and potential customers, the Autowash Customer Support Representative should embody the mission, vision, and values of Autowash Management LLC. You are expected to be friendly, service-forward, and knowledgeable to effectively solve customer issues, complaints, and inquiries.
As an Autowash CSR, you must be ready to answer all customer needs, continually approaching the customer and the company with a positive mindset, and consistently have a smile on the other side of the phone - keeping customer satisfaction at the core of every decision and behavior.
Responsibilities:
Manage inbound and outbound calls for car wash customers and members in a timely manner, callcenter environment
Effectively communicate with customers through text and email daily
Follow communication “scripts” when handling different topics
Identify customers' needs, clarify information through questioning, research issues, and provide solutions and/or alternatives
Seize opportunities to upsell products and membership services through customer education
Build sustainable relationships and engage customers going taking the extra mile
Keep accurate notes and records of all conversations in our callcenter database in a comprehensible way
Frequently broadens knowledge base and performance skill levels through team knowledge and educational events
Meet personal/team qualitative and quantitative targets
Requirements
Accountabilities:
Must have the ability to prioritize and work independently with minimal direct supervision
Must have excellent communication, customer service and problem-solving skills.
Must be competent in writing, reading, and speaking effectively with customers demonstrated through observations, orientation reviews, and quarterly reviews.
Must be competent in writing, reading, and speaking effectively with AW team as demonstrated through observations, effective use of TEAMS protocols, and supervisor notes.
Physical Demands:
Regularly required to sit, walk, stand, bend, and/or lift
Regularly required to talk or listen.
Regularly required to use a computer, computer screen and type.
Sometimes required to lift heavy packages (20 pounds or greater).
Minimum Qualifications:
Computer skills required: Microsoft Office, Social Networking, Email communication
Minimum Desired Education: Some college, (communications, marketing or business preferred)
Minimum Desired Experience: 1 year
Preferred Experience: customer service, marketing, or administrative work preferred
Professional Associations: none
Salary Description $20.81 - $24.36 hourly
$20.8-24.4 hourly 41d ago
Bilingual Call Center Representative
Porch Light Health
Call center representative job in Denver, CO
Porch Light Health is a local leader in outpatient treatment of Opioid Use Disorders and other addictive disorders. We foster a family environment where patients are treated with compassion and honesty. We believe that addiction is a chronic relapsing brain disease. Our staff is passionate about helping other people. We offer Medication Assisted Treatment and behavioral health services. We believe there is life beyond addiction and strive to help our patients discover their purpose and community in a healthy environment. We are looking for people who are willing to work in a fast paced medical environment.
*Applicants will be considered if currently residing within the state of Colorado. If you are in another State we will NOT be able to move forward with your application.*
Responsibilities:
Answer phones for clinic system
Schedule and pre-register patients for appointments, outpatient visits, procedures, and other appointments.
Confirm patient information including demographic and insurance information.
Educate patients on procedure preparations, appropriate dress requirements, special instructions.
Prioritize work for optimal reimbursement and to avoid financial risk to both patient and clinic. Refer self-pay patients to financial counseling.
Coordinate patient encounter utilizing multiple system applications: various scheduling applications, clinical operating systems, eligibility verification systems, medical necessity applications, scanning repository.
Shift: Day time and evening, 8 hour shifts 8:00-4:30pm, M-F
Qualifications:
High School diploma or equivalent
One (1) year customer service
Knowledge of medical terminology, insurance and billing
Bilingual in Spanish
Benefits:
401(k)
Dental insurance
Health insurance
Vision insurance
Paid time off
Discretionary bonus
Compensation: $19 - $24/hr, based on location, education, skills, and experience.
Anticipated Application Window - This role is anticipated to close within 30 days from the date of posting. However, if the position has not been filled, PLH may keep the application period open longer.
$19-24 hourly 44d ago
Call Center Rep - In Office
Trentini Agencies
Call center representative job in Golden, CO
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 7d ago
Call Center Quality & Insights Specialist
Bet365
Call center representative job in Denver, CO
At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.
We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we're breaking new ground in software innovation too, redefining what's possible for our customers worldwide.
Job Description
A CallCenter Quality & Insights Specialist, who will play a critical role in driving the quality and consistency of our Customer Service operations by understanding, interpreting and recommending improvements.
Working within the global quality assurance team, you will have the opportunity to lead key quality initiatives and provide data driven insights that improve customer service globally.
You will collaborate with cross-functional teams, creating and structuring weekly reports in a way that makes data accessible for all levels, offering actionable recommendations to enhance processes and agent performance and drive continuous improvement initiatives.
Insights provided will form the basis of Business reviews and provide the background for evidenced based change across the operation.
The salary range for this role is $60,000 - $70,000 annually.
bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Qualifications
Strong analytical and problem-solving capabilities.
Proficiency in advanced Excel and data analysis.
Experience in Customer Service Quality Assurance.
Lean Six Sigma Green Belt certification.
Proven experience in root cause analysis and expertise in quality tools such as Fishbone Diagram, 5 Whys, Pareto Analysis, and Voice of the Customer (VOC).
Excellent communication, collaboration, and interpersonal skills.
Ability to work effectively across different time zones.
Passion for continuous improvement and driving operational excellence.
Strong attention to detail and process optimization skills.
Ability to lead and influence cross-functional teams.
Additional Information
On-boarding new QA programs and lead Auditor Certifications.
Creating data-based reports and offer insights to Quality Assurance Managers and Supervisors to feed into Customer Service Teams.
Conducting root cause analysis and highlight trends and opportunities for the line of Business.
Providing insights and recommendations to stakeholders.
Collaborating with teams globally to implement Quality Assurance initiatives.
Ensuring consistency in processes and drive best practices.
bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$60k-70k yearly 8d ago
Bi-Lingual Customer Success Representative
Yield Solutions Group Inc.
Call center representative job in Centennial, CO
Bi-Lingual Customer Success Representative
Company:
Yield Solutions Group is a premier US provider of aggregated lender auto-refinancing through our consumer engagement entity, RefiJet. YSG & RefiJet provides a comprehensive, full-service process that assists consumers in identifying and obtaining the best refinance loan for which they qualify
We are a fast-growing financial services company which has quickly achieved a leadership position in its industry and is regularly recognized as an innovator in its space and are consistently named as Lending Trees #1 automotive finance source.
We are based in Centennial, Colorado with professional offices just 20 minutes from downtown Denver
Job Summary
We are seeking experienced Bi-Lingual Customer Success Representatives. You will be responsible for assisting with customer inquiries and complaints. Inform customers on their current loan status, product and advise of next steps needed to fund their loan. Will assist the Contact Center in providing excellent service levels in order to provide customer satisfaction.
This is an opportunity to work with a fast-moving vibrant company in a true team environment, that is fast paced, energetic truly collaborative, highly ethical and fun.
Key Responsibilities
Handle inbound call flow in an efficient and professional manner
Proper inbound service levels, according to company standards
Handle e-mail and chat inquiries in a professional manner
Transfer call to the appropriate staff when needed.
Apply proper phone and written etiquette in order to resolve customer inquiries
Active listening and learning skills
Provide creative and innovative thinking
Troubleshoot customer issues and ensure a firm resolution
Handle issues in the best interest of both the company and customer
Assist in providing customers with a sold understanding of the loan process
Assist in providing admin support, walking applicants through their documents and collecting lender stipulations when needed
Assist in handling and completing deals with no product
Handle all other duties as assigned by management.
Skills and Knowledge
Must speak both Spanish AND English
Strong communication skills
Great work ethic
Understanding of financial terminology and financial instruments
Tenacity
Ability to multi-task
Friendly personality
Computer proficiency
Must be able to type 40 wpm
Ability to quickly absorb product knowledge and sales processes
Fluent in Spanish would be an advantage
Experience:
One-year customer service-related experience. Present strong communication and negotiation skills. Must be able to respond to inquiries both orally and through written communication. Possess a strong knowledge of company policies and procedures.
Financial Services or Insurance experience
Outgoing customer services/sales experience
Outbound CallCenter Sales experience
What we offer:
Full training in the sales process and products
Great Benefit package including:
Full-Time Base plus Monthly Bonus
Health, Dental and Vision Insurance
Life Insurance
Paid Time Off
401(k) Plan
True potential for advancement, we always endeavor to promote from within.
Company
Based in the Denver Tech Center, Yield Solutions Group/RefiJet is dedicated to providing exceptional finance solutions through transparency, security and education. Our vision is to deliver the most innovative experience through focus on service, technology, our corporate culture and core values. These core values drive our every decision:
Integrity
Respect
Accountability
Compliance
Collaboration
Passion
Appreciation
Compensation details: 21-22 Hourly Wage
PI02ebd29f27b6-31181-39450590
$35k-54k yearly est. 8d ago
Call Center Talent Pool Req (Colorado)
Freedomcare
Call center representative job in Denver, CO
Make a Difference in Healthcare: Join FreedomCare in Colorado! Are you passionate about helping others and building a rewarding career in healthcare?
We're building a talent pool of strong customer service professionals for FreedomCare Colorado. We're searching for talented and motivated individuals interested in any of the following roles:
HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one.
Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process of our supported programs, with the goal of completing the eligibility process and onboarding them.
Onboarding Specialist I: guide our patients and caregivers throughout the onboarding process of joining FreedomCare. This role will require you to conduct virtual or in person orientations.
Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for.
Ideal Candidate Will Possess:
Customer service skills: Candidates should have excellent customer service skills, including the ability to handle difficult situations, empathize with customers, and solve problems. Ability to manage a high-volume inbound and outbound queue. Passion for providing a high level of customer service, including the ability to show empathy, active listening and patience.
Communication skills: Candidates should have excellent verbal and written communication skills and be able to provide empathy and compassion to our patients and caregivers.
Soft skills: Candidates should have good listening skills, emotional intelligence, and be able to work well in a team.
Problem-solving: Candidates must be able to solve problems and stay calm under pressure. Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalating frustrated callers successfully.
Time management: Strong time management skills and being able to prioritize tasks. Must be able to meet and exceed expectations.
Technology:Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking.
Multitasking: Ability to manage multiple responsibilities at once and manage multiple priorities as you assist our Patient and Caregivers through the process.
These are hybrid positions that will require all employees to commute into our FreedomCare Colorado office 3 days per week. Our Colorado office is located in Denver near the Denver Tech Center.
**Please be aware that this is a Pipeline Talent Pool requisition. We'll be reaching out to you once we have new job opportunities*
Why Join Us?
Impact Lives: You'll play a vital role in supporting individuals and their families in need.
Growth opportunities: We offer a supportive environment for professional development and advancement.
Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities.
FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive.
About our Company
Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations.
FreedomCare is currently operating and providing services to patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR and NV.
We pride ourselves on our values which drive the level of care that we deliver to our patients:
Here For You (An attitude of service, empathy, and availability)
Own It (Drive and ownership)
Do the Right Thing (High integrity)
Be Positive (Great attitude and a can-do positive approach to challenges)
At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.
Review all current available job opportunities here: Jobs - Freedom Care
#INDHV
At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $20.00 and $24.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.
Compensation Range$18-$22 USD
$20-24 hourly Auto-Apply 57d ago
Parts Expert - Call Center
Mammoth Graphics
Call center representative job in Brighton, CO
Full-time Description
Transwest has an opportunity for a CallCenter Parts Expert who will be responsible for the retail, commercial and industrial sales of transportation products and services to retail customers via phone, email and other company approved methods of communication. This is an ideal opportunity for a candidate with heavy duty, medium duty, and trailer parts experience who has excellent customer service skills to join our Parts Expert team. The Parts Expert must be a good steward for Transwest, cross-sell departments, utilize and manage all company resources, meet departmental objectives and be above all reproach.
Position is classified as an in-office role for collaboration, connectivity, innovation, mentorship, and skill development when supported by Transwest assigned office space within 50 miles of the employee's primary residence. Opportunities for a hybrid or remote work outside the defined area are under management discretion and are not based on any one factor.
Schedule shifts will be determined by your direct supervisor and are subject to change at any time with or without prior notice in support of servicing customer expectations at the sole discretion of Transwest.
WE OFFER A FULL BENEFITS PACKAGE FOR ELIGIBLE EMPLOYEES INCLUDING:
Medical, Dental, and Vision Insurance
Life (Voluntary and Employer Paid) and Disability Insurance
401(K) with company match beginning with your first contribution.
HSA and/or FSA, as applicable
Paid Time Off, Sick Time, and Company Paid Holidays
Employee Car Discount Program
ESSENTIAL DUTIES & RESPONSIBILITIES:
Respond to customer inquiries for parts sales via phone, email and other company approved methods of customer communication.
Listen, exhibit energy and project a genuine willingness to assist.
Effectively communicate with clientele to ensure objective, ask pertinent open-ended questions and provide information to assist customers and ensure that we provide the highest level of customer satisfaction.
Drive sales growth by cross-selling, add on sales and exceptional customer service.
Provide prompt, courteous and accurate service to customers.
Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
Being processed focused on recording departmental data; i.e. lost sales.
Answer telephones professionally and pleasantly.
Follow-up on customer orders and resolve problems with the customer's satisfaction.
Communicate often and timely with customers and associates.
Resolve problems, handle conflict and make effective decisions.
Effectively communicate to customers any relevant policies and/or procedures regarding purchases, returns, credit terms, etc.
Maintain familiarity with all inventory products and merchandising programs and ordering systems.
Provide troubleshooting support and service to customers experiencing problems in the field and selling repair parts as needed.
Document customer quality issues as they arise and work with the team to resolve issues in a cost-effective and expeditious manner.
Utilize company information systems to process orders timely and accurately.
Understand dealership credit policies.
Set an example of professionalism and positive attitude including a neat, orderly, safe work environment.
Other duties as assigned by the manager.
Requirements
WORK ENVIRONMENT & PHYSICAL ABILITIES:
Activities require a full range of body motion including handling and lifting, manual and finger dexterity and eye-hand coordination.
The position may require standing, balancing, bending or stooping for prolonged periods of time.
The position requires vision and hearing within normal range.
Requires the ability to work under stressful conditions or irregular hours.
Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
Ability to communicate by providing verbal feedback in a professional manner.
Ability to receive and analyze data and input into the computer.
Normal range of hearing and vision.
REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:
High school diploma or equivalent.
Valid Driver's License and MVR in good standing.
Direct industry experiences selling medium and heavy-duty truck parts through distribution and/or directly to the end user.
Knowledge of computers is a must.
Knowledge of diesel engines, gas engines, drive train, and suspensions.
Excellent verbal and communication skills.
Provide outstanding customer service.
Detail oriented.
Ability to understand vague and implicit instructions and react favorably in all work situations.
They must be mentally adaptable and flexible in dealing with a variety of people and may be frequently called upon to handle difficult situations.
Able to resolve problems, handle conflict and make effective decisions under pressure. They must have a long attention span in order to listen to people, perceive the real problems and bring issues to a successful conclusion.
Have the ability to give, receive and analyze information, formulate work plans, prepare written materials and articulate goals and action plans.
They must be able to understand people and be able to communicate effectively with them.
Ability to successfully complete a General Abilities Assessment and pass post-offer background check, physical and drug screening.
JOB DETAILS:
Type: Hourly
Compensation Range: $26.00 - $34.00
Bonus Eligibility: Yes
Reports To: Parts CallCenter Supervisor
Closing Date: Open until filled
$26-34 hourly 15d ago
Parts Expert - Call Center
All Open Positions
Call center representative job in Brighton, CO
Job DescriptionDescription:
Transwest has an opportunity for a CallCenter Parts Expert who will be responsible for the retail, commercial and industrial sales of transportation products and services to retail customers via phone, email and other company approved methods of communication. This is an ideal opportunity for a candidate with heavy duty, medium duty, and trailer parts experience who has excellent customer service skills to join our Parts Expert team. The Parts Expert must be a good steward for Transwest, cross-sell departments, utilize and manage all company resources, meet departmental objectives and be above all reproach.
Position is classified as an in-office role for collaboration, connectivity, innovation, mentorship, and skill development when supported by Transwest assigned office space within 50 miles of the employee's primary residence. Opportunities for a hybrid or remote work outside the defined area are under management discretion and are not based on any one factor.
Schedule shifts will be determined by your direct supervisor and are subject to change at any time with or without prior notice in support of servicing customer expectations at the sole discretion of Transwest.
WE OFFER A FULL BENEFITS PACKAGE FOR ELIGIBLE EMPLOYEES INCLUDING:
Medical, Dental, and Vision Insurance
Life (Voluntary and Employer Paid) and Disability Insurance
401(K) with company match beginning with your first contribution.
HSA and/or FSA, as applicable
Paid Time Off, Sick Time, and Company Paid Holidays
Employee Car Discount Program
ESSENTIAL DUTIES & RESPONSIBILITIES:
Respond to customer inquiries for parts sales via phone, email and other company approved methods of customer communication.
Listen, exhibit energy and project a genuine willingness to assist.
Effectively communicate with clientele to ensure objective, ask pertinent open-ended questions and provide information to assist customers and ensure that we provide the highest level of customer satisfaction.
Drive sales growth by cross-selling, add on sales and exceptional customer service.
Provide prompt, courteous and accurate service to customers.
Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
Being processed focused on recording departmental data; i.e. lost sales.
Answer telephones professionally and pleasantly.
Follow-up on customer orders and resolve problems with the customer's satisfaction.
Communicate often and timely with customers and associates.
Resolve problems, handle conflict and make effective decisions.
Effectively communicate to customers any relevant policies and/or procedures regarding purchases, returns, credit terms, etc.
Maintain familiarity with all inventory products and merchandising programs and ordering systems.
Provide troubleshooting support and service to customers experiencing problems in the field and selling repair parts as needed.
Document customer quality issues as they arise and work with the team to resolve issues in a cost-effective and expeditious manner.
Utilize company information systems to process orders timely and accurately.
Understand dealership credit policies.
Set an example of professionalism and positive attitude including a neat, orderly, safe work environment.
Other duties as assigned by the manager.
Requirements:
WORK ENVIRONMENT & PHYSICAL ABILITIES:
Activities require a full range of body motion including handling and lifting, manual and finger dexterity and eye-hand coordination.
The position may require standing, balancing, bending or stooping for prolonged periods of time.
The position requires vision and hearing within normal range.
Requires the ability to work under stressful conditions or irregular hours.
Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
Ability to communicate by providing verbal feedback in a professional manner.
Ability to receive and analyze data and input into the computer.
Normal range of hearing and vision.
REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:
High school diploma or equivalent.
Valid Driver's License and MVR in good standing.
Direct industry experiences selling medium and heavy-duty truck parts through distribution and/or directly to the end user.
Knowledge of computers is a must.
Knowledge of diesel engines, gas engines, drive train, and suspensions.
Excellent verbal and communication skills.
Provide outstanding customer service.
Detail oriented.
Ability to understand vague and implicit instructions and react favorably in all work situations.
They must be mentally adaptable and flexible in dealing with a variety of people and may be frequently called upon to handle difficult situations.
Able to resolve problems, handle conflict and make effective decisions under pressure. They must have a long attention span in order to listen to people, perceive the real problems and bring issues to a successful conclusion.
Have the ability to give, receive and analyze information, formulate work plans, prepare written materials and articulate goals and action plans.
They must be able to understand people and be able to communicate effectively with them.
Ability to successfully complete a General Abilities Assessment and pass post-offer background check, physical and drug screening.
JOB DETAILS:
Type: Hourly
Compensation Range: $26.00 - $34.00
Bonus Eligibility: Yes
Reports To: Parts CallCenter Supervisor
Closing Date: Open until filled
$26-34 hourly 16d ago
Call Center Inbound Sales Agent
Freedomroads
Call center representative job in Englewood, CO
Member Service Inbound Agent
The outdoors is a big place and just as it offers endless adventures, so does our company.
Camping World is the premier one-stop-shop for everything RV. Along with RV parts and accessories, we also offer a full selection of new and used RVs for sale; service centers with over 2,500 bays and over 2,000 technicians on staff; over 135 collision centers; RV Spa detail and refurbishment centers; technical advice from knowledgeable experts and hard-to-find parts.
As the RV industry leader, Camping World is always looking for new and better ways to enhance your RV and outdoor experience. Camping World is a big place, just like the great outdoors. We make it our mission to equip you for it. We've got an awesome team already, but there's always room for more!
Inbound Member Services Agent
America's champion for fun, freedom, adventure, and making RVing easier. We have an excellent opportunity available for high-energy and motivated sales professionals at our Englewood, COCallCenter. The ideal candidate will handle inbound calls relating to Good Sam membership service and sales.
Job Duties:
Provide excellent customer service and sell a variety of Good Sam memberships; Heavy emphasis on callcenter sales and up-selling.
Receive and respond to membership inquiries by listening attentively and responding with first class customer service.
Process and receive customer calls and solicit additional sales of various memberships and services.
Provide knowledge to customers by explaining the type of service or membership offered.
Convert customer inquiries to sales through established sales techniques with an emphasis on sales conversion rates.
Validate and update membership accounts with required call and order information.
Perform other duties as assigned.
Minimum Qualifications:
High school diploma or equivalent
At least one year in a professional callcenter setting and sales experience preferred.
Strong interpersonal, verbal/written communication and listening abilities required.
Must have effective organizational skills.
Basic computer knowledge and ability to learn in-house computer programs essential.
Pay Range:
$14.00-$18.27 Hourly
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$14-18.3 hourly Auto-Apply 4d ago
Customer Service Representative (Growth And Career In Finance)
Teksystems 4.4
Call center representative job in Denver, CO
* Support investors by processing transaction requests, answering online account inquiries, and guiding decisions based on account goals. * Handle account transactions over the phone, including purchases, redemptions, and exchanges. * Assist investors in navigating and troubleshooting issues on the website or online platform.
* Deliver clear, goal-oriented service to ensure a seamless investor experience across all touchpoints.
*Skills & Qualifications*
* Minimum 1 year in a customer-service oriented role (i.e. retail, food service, etc.)
* Career-minded individuals with a strong work ethic and can self-manage
* Strong problem-solving skills and customer service skills, ability to show compassion, empathy & patience
* Must be willing to study for and pass the SIE (Securities Industry Essentials)* Exam to qualify for permanent hire
* High school diploma or equivalent required; college degrees preferred
**Note: *Candidates must be willing to study for and pass the SIE exam during the assignment. Study time will occur outside of regular work hours and is unpaid. The company will provide and cover the cost of exam fees and study materials.
*Pay: *$21.00/HR (weekly pay) - Upon permanent hire, the hourly rate offered will be $25.96/HR
*Start Date: *January 19th
*Hours of Operation: *M-F 6:45am-4:15pm (Must be open to 6:45am, 7:00am, OR 7:15am start times)
*Location: *Denver, CO 80206 - ONSITE
*Job Type & Location*
This is a Contract to Hire position based out of Denver, CO.
*Pay and Benefits*The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Denver,CO.
*Application Deadline*This position is anticipated to close on Jan 16, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$21-21 hourly 6d ago
Licensed Branch Customer Service and Sales Rep - Littleton, CO
The Auto Club Group 4.2
Call center representative job in Boulder, CO
Why Choose a Career with the AAA The Auto Club Group (ACG)
* Established brand that has been around for over 100 years. Our members know and trust us!
* Branch Offices house travel, membership, insurance sales and support employees
* You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members.
Excellent Opportunities to Build a Career Path:
The Licensed Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:
* Other Branch positions - Field Insurance Sales Agent, Travel Agent or
* Other Departments such as:
* CallCenters (ERS, Sales and Service, etc.)
* Automotive Services
* Claims
* Underwriting and more
A DAY IN THE LIFE of a Licensed Customer Service Representative
The Auto Club Group is seeking Licensed Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs.
* Provides a high level of support services to members related to the sales and service function including servicing insurance policies, processing applications, renewals and amendments and selling travel, tours, airline tickets and membership products
* Generates leads, update members on travel and insurance specials, and provides travel information
* Provides cashiering services to members including taking insurance payments (initial, installment, lapse or reinstatement), travel and membership payments, sale of tickets and travel money products, processing remittance/depository transfers and balancing cash drawer
* Responds to customer inquiries and refers to agent when appropriate
* Provides a high level of administrative support to Travel and Insurance Agents during peak periods
* Provides customer assistance through the performance of sales processing activities and assists management in the basic training of less senior personnel
* Conducts outbound promotional calls for insurance and /or travel products
* Participates in a team environment to promote customer satisfaction and consistent service following the customer service model
* Receives and resolves member/customer complaints and seeks assistance from management in complaint resolution as necessary
* Participates in office events developed to generate revenue, improve member awareness of products, and support local community activities
* Other duties as assigned
HOW WE REWARD OUR EMPLOYEES
Our Auto Club Group Licensed Customer Service Representatives earn a competitive hourly wage of $23.00 with additional incentives and an annual bonus potential based on performance.
ACG offers excellent and comprehensive benefits packages:
* Medical, dental and vision benefits
* 401k Match
* Paid parental leave and adoption assistance
* Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
* Paid volunteer day annually
* Tuition assistance program, professional certification reimbursement program and other professional development opportunities
* AAA Membership
* Discounts, perks, and rewards and much more
WE ARE LOOKING FOR CANDIDATES WHO
Required Qualifications:
* Active State Property & Casualty License or ability to attain within 90 days of start date
Education:
* High School Diploma or equivalent
Work Experience:
* Providing a high level of customer-focused service
* Servicing insurance policies and processing applications, renewals and amendments, and taking payments
* Responding to billing and coverage questions
* Promoting sale of insurance products and/or travel and membership products
* Outbound promotional calls for insurance and/or travel
* Computer software applications (Word, Excel, etc.) and Web based operations
Successful candidates will possess:
* Insurance and travel terminology
* General insurance and/or travel regulations
* Underwriting procedures
* Sales regulatory and compliance guidelines
* Travel Systems (e.g. Focal Point, View point, ITT, AXIS, etc.) and/or Insurance Systems (e.g. PPS, POS, IMS, IPM) and/or membership systems
* Communicate effectively (verbal and written) with others in a work environment
* Perform mathematical calculations to accurately perform monetary transactions
* Work effectively in a Team environment
* Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility
* Work irregular hours including holidays and weekends (may include community events)
* Work under pressure in a high volume, fast paced customer service environment
Work Environment
This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit ***********
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
$23 hourly 3d ago
Call Center Representative
Autowash Management LLC
Call center representative job in Denver, CO
Job DescriptionDescription:
As the liaison between our company and its current and potential customers, the Autowash Customer Support Representative should embody the mission, vision, and values of Autowash Management LLC. You are expected to be friendly, service-forward, and knowledgeable to effectively solve customer issues, complaints, and inquiries.
As an Autowash CSR, you must be ready to answer all customer needs, continually approaching the customer and the company with a positive mindset, and consistently have a smile on the other side of the phone - keeping customer satisfaction at the core of every decision and behavior.
Responsibilities:
Manage inbound and outbound calls for car wash customers and members in a timely manner, callcenter environment
Effectively communicate with customers through text and email daily
Follow communication “scripts” when handling different topics
Identify customers' needs, clarify information through questioning, research issues, and provide solutions and/or alternatives
Seize opportunities to upsell products and membership services through customer education
Build sustainable relationships and engage customers going taking the extra mile
Keep accurate notes and records of all conversations in our callcenter database in a comprehensible way
Frequently broadens knowledge base and performance skill levels through team knowledge and educational events
Meet personal/team qualitative and quantitative targets
Requirements:
Accountabilities:
Must have the ability to prioritize and work independently with minimal direct supervision
Must have excellent communication, customer service and problem-solving skills.
Must be competent in writing, reading, and speaking effectively with customers demonstrated through observations, orientation reviews, and quarterly reviews.
Must be competent in writing, reading, and speaking effectively with AW team as demonstrated through observations, effective use of TEAMS protocols, and supervisor notes.
Physical Demands:
Regularly required to sit, walk, stand, bend, and/or lift
Regularly required to talk or listen.
Regularly required to use a computer, computer screen and type.
Sometimes required to lift heavy packages (20 pounds or greater).
Minimum Qualifications:
Computer skills required: Microsoft Office, Social Networking, Email communication
Minimum Desired Education: Some college, (communications, marketing or business preferred)
Minimum Desired Experience: 1 year
Preferred Experience: customer service, marketing, or administrative work preferred
Professional Associations: none
How much does a call center representative earn in Denver, CO?
The average call center representative in Denver, CO earns between $25,000 and $41,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.
Average call center representative salary in Denver, CO
$32,000
What are the biggest employers of Call Center Representatives in Denver, CO?
The biggest employers of Call Center Representatives in Denver, CO are: