Customer Service Representative
Call Center Representative job in Azusa, CA
Provides courteous and efficient customer service and answers customer inquiries, schedules customer support services, works within various computer systems, & provides routine administrative support to assigned group.
1. Own the customer service experience. Be the primary point of contact for customers within assigned branch territories. Engage multiple internal teams across branches to provide an excellent customer experience by coordinating and leading the customer service cycle.
2. Coordinate communications (both internal and external) for all aspects of customer and technical service.
3. Analyze, plan and facilitate resolutions for customer service and technical issues.
4. Create new Waste Information Profiles (WIPs) ensuring compliance in accordance with RCRA & DOT regulations.
5. Manage the waste approval process both with internal and 3rd party TSDFs, determining the most cost-effective methods that comply with customer approved facilities and technologies.
6. Manage the creation of jobs and tickets for customer service requests. Create detailed work orders to ensure accurate job understanding of operations teams.
7. Oversee post-shipment processes including review of job information. Verify WIPs and approvals and resolve any issues and discrepancies to ensure TSDF acceptance and impact to invoicing.
8. Collaborate and coordinate with team members to manage all other incoming customer requests, including support for quoting new service categories and working will billing team on customer invoicing process.
9. Other duties and responsibilities as assigned by Customer Excellence Manager.
Call Center Representative Opportunity
Call Center Representative job in Los Angeles, CA
I wanted to reach out about an exciting Call Center Representative opportunity we have available in Woodland Hills. This role is Monday through Friday, 8:30 AM to 5:30 PM, and pays $23/hour.
This position is part of a client support team and involves both administrative and phone-based responsibilities. We're looking for someone who is professional, detail-oriented, and comfortable handling sensitive conversations over the phone.
Position Summary:
Complete legal administrative duties within the Client Support Team
Perform quality checks for accuracy and completeness
Research and resolve routine client and claimant inquiries
Prepare documents, forms, and reports as needed
Collaborate with internal departments by providing documentation and support
Essential Functions:
Manage inbound service calls and make outbound follow-ups as needed
Discuss sensitive topics professionally and empathetically
Resolve client issues and ensure a high level of customer satisfaction
Provide technical assistance and explain policies and procedures
Assist with claim updates, case statuses, and address changes
Maintain individual and team service quality goals
Qualifications:
High attention to detail and accuracy
Strong typing and transcription skills
Intermediate proficiency in MS Excel, Word, and Adobe
Solid organizational and time management skills
Ability to work independently and manage multiple tasks
Positive, solution-oriented mindset under pressure
Please let me know if you would be interested in learning more, and we can schedule a time to connect.
Please send your resume
Desired Skills and Experience
Hello,
I hope you're doing well! I wanted to reach out about an exciting Call Center Representative opportunity we have available in Woodland Hills. This role is Monday through Friday, 8:30 AM to 5:30 PM, and pays $23/hour.
This position is part of a client support team and involves both administrative and phone-based responsibilities. We're looking for someone who is professional, detail-oriented, and comfortable handling sensitive conversations over the phone.
Position Summary:
Complete legal administrative duties within the Client Support Team
Perform quality checks for accuracy and completeness
Research and resolve routine client and claimant inquiries
Prepare documents, forms, and reports as needed
Collaborate with internal departments by providing documentation and support
Essential Functions:
Manage inbound service calls and make outbound follow-ups as needed
Discuss sensitive topics professionally and empathetically
Resolve client issues and ensure a high level of customer satisfaction
Provide technical assistance and explain policies and procedures
Assist with claim updates, case statuses, and address changes
Maintain individual and team service quality goals
Qualifications:
High attention to detail and accuracy
Strong typing and transcription skills
Intermediate proficiency in MS Excel, Word, and Adobe
Solid organizational and time management skills
Ability to work independently and manage multiple tasks
Positive, solution-oriented mindset under pressure
Please let me know if you would be interested in learning more, and we can schedule a time to connect.
Please send your resume to rcaseres@ultimatestaffing.com
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Customer Support Representative
Call Center Representative job in Irvine, CA
Customer Support Specialist Are you someone who thrives in a fast-paced, team-oriented environment and enjoys providing exceptional support to both customers and internal teams? We're partnering with a well-established client in Foothill Ranch that is actively seeking a Customer Support Specialist to join their growing team!
In this role, you'll be a key point of contact for customers and vendors, responsible for preparing quotes, writing up jobs, and coordinating with project managers, drivers, and field staff to ensure jobs are scheduled and completed accurately.
What You'll Do:
Communicate effectively via phone and email with customers and vendors
Prepare quotes and job documentation
Coordinate job schedules with project managers, drivers, and field teams
Track progress and ensure completion of jobs according to project timelines
Support daily operations with strong communication and organizational skills
Problem-solve and troubleshoot issues with professionalism and urgency
You'll Succeed in This Role If You:
Are confident on the phone and write clear, professional emails
Are a quick learner with the ability to grasp complex concepts
Enjoy problem-solving and working independently
Thrive in a collaborative, team-focused environment
Stay composed under pressure and adapt to changing priorities
Can maintain a friendly yet professional demeanor with clients and coworkers
Are proactive about asking questions and eager to grow your skillset
Qualifications:
2+ years of related business or administrative experience
College degree or equivalent experience preferred
Strong organizational and time-management skills
Critical thinking and analytical problem-solving abilities
Comfortable researching and applying processes and procedures
Tech-savvy and able to quickly learn new systems
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
Customer Representative
Call Center Representative job in Rancho Santa Margarita, CA
iLocal Box is a platform that brings pharmacies to patients, no matter where they are. By opening up pharmacies to new patients at their convenience, iLocal Box aims to make healthcare more accessible and convenient. With a focus on location-based pharmacy services, iLocal Box helps pharmacies connect with patients at the office or in the community.
Role Description
We are seeking full time and part time for a Level 1 Customer Advocate at iLocal Box. The Customer Advocate will be responsible for ensuring customer satisfaction, providing customer support, managing communication with customers, and enhancing the overall customer experience. This role is located in Rancho Santa Margarita California. South Orange County. Hours and days are flexible.
Qualifications
Customer Satisfaction and Customer Support skills
Strong communication skills
Experience in Customer Service and Customer Experience
Ability to work effectively in a hybrid work environment
Excellent problem-solving abilities
Knowledge of pharmacy or healthcare industry is a plus
Associate's or Bachelor's degree in related field preferred
Customer Service Representative
Call Center Representative job in Orange, CA
We are currently seeking a highly motivated an experienced Customer Service Representative to join our team. The Customer Service Representative (CSR) will be the first line of contact for CalOptima Health's members and providers. The incumbent will assist members and providers with questions and/or complaints related to the Medi-Cal programs for Orange County. The incumbent will provide information regarding eligibility, enrollment, benefits and services to CalOptima Health's eligible members and providers.
Position Information:
- Department: Customer Service
- Salary Grade: 301 - $23.00 - $31.0500
- Work Arrangement: Full Office in Orange, CA
Duties & Responsibilities:
- 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Maintains departmental productivity and quality standards. Follows through on and completes all member and provider inquiries or requests during the original member and provider interaction. Serves as a resource for other team members.
- Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.
- Maintains departmental productivity and quality standards.
- Follows through on and completes all member and provider inquiries or requests during the original member and provider interaction.
- Serves as a resource for other team members.
- 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Addresses member and provider inquiries, questions and concerns in all areas including eligibility, enrollment, claims or authorization status, benefit interpretation and referrals/authorizations for medical care in-person or telephonically. Enters accurate and complete documentation into internal application systems regarding all concerns and/or inquiries from the member and provider interaction. Communicates, builds and maintains internal and external relationships by prompt and accurate service delivery. Identifies and communicates challenges that might arise with the use of professional judgment while adhering to departmental policies and procedures.
- Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department.
- Addresses member and provider inquiries, questions and concerns in all areas including eligibility, enrollment, claims or authorization status, benefit interpretation and referrals/authorizations for medical care in-person or telephonically.
- Enters accurate and complete documentation into internal application systems regarding all concerns and/or inquiries from the member and provider interaction.
- Communicates, builds and maintains internal and external relationships by prompt and accurate service delivery.
- Identifies and communicates challenges that might arise with the use of professional judgment while adhering to departmental policies and procedures.
- 5% - Completes other projects and duties as assigned.
Minimum Qualifications:
- High School diploma or equivalent PLUS 6 months of experience in a call center capacity required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.
- Typing speed of 35 words per minute (WPM) required.
Customer Service Representative
Call Center Representative job in Los Angeles, CA
LHH is seeking a Customer Service Representative for a client located in Los Angeles, CA.
This role is work from home with the exception of approximately 2 days a month (expected). All candidates must be located in the LA area.
Pay for this role is up to $30/hour depending on experience.
This person must be sharp, have attention to detail, be strong with numbers and mathmatical skills, and good with heavy communication and a busy desk.
Experience within the auto industry (customer service) is a plus.
Primary Responsibilities:
Manage the end-to-end claims process, including receiving, reviewing, and approving claims submitted by claimants and/or distributors for payment, using discretion and judgment within authorized settlement limits.
Coordinate directly with claimants and distributors via phone.
Arrange third-party inspections as needed.
Submit claims to responsible parties for resolution and recovery, including negotiation and fund collection within authorized recovery limits.
Finalize claims independently within assigned authority.
Maintain accurate and organized claim files.
Ensure compliance with internal controls and company procedures in all administrative and operational tasks.
Additional Responsibilities:
Perform other duties as assigned.
Maintain regular and reliable attendance.
Collaborate and support fellow team members.
Contribute actively as a team player.
Qualifications:
College degree preferred.
Experience in the automotive industry is a plus.
Proficiency in Microsoft Word and Excel.
Strong written and verbal communication skills.
Ability to work effectively in a team environment.
Customer Service Representative
Call Center Representative job in Anaheim, CA
Onsite in Anaheim, CA 92806
W2 Contract 6+ months
M-F 8am-5pm
Start ASAP
$21/hr -Weekly Pay and Benefits!
Our leading Electrical and Electronics Manufacturing client is growing and hiring a Customer Service Rep to join their smart, diligent and collaborative team.
As a Customer Service Representative, you will play a key role in interacting with both new and existing customers. You will leverage your in-depth knowledge of the product lines to deliver accurate, timely information and solutions. With a customer-first mindset, you'll provide support across up to three communication channels-voice, chat, and email- while maintaining an empathetic approach. Your keen attention to detail will ensure customer concerns and inquiries are thoroughly documented and shared with management, helping to represent the voice of the customer and drive improvements within the organization.
Job Duties:
· Handle inbound customer inquiries via live chat and email, addressing product education, troubleshooting, and warranty or return-related questions.
· Assess customer needs by asking insightful questions, ensuring satisfaction through active listening and tailored solutions.
· Build strong rapport with customers, fostering positive experiences and brand loyalty.
· Collaborate with peers and consult knowledge articles to resolve inquiries accurately when answers are unclear
· Develop in-depth knowledge of the product line to provide informed and effective support.
· Ensure clarity by thoroughly understanding company policies and communicating them clearly to customers.
Requirements:
· Interfaced directly with customers, effectively deescalating challenging situations.
· Demonstrated strong leadership through empathetic communication and support.
· Skilled in managing and prioritizing multiple customer cases simultaneously.
· Proficient in using various platforms to resolve customer inquiries efficiently.
· Excellent written and verbal communication skills.
· Proven experience troubleshooting complex issues and guiding customers to resolution.
· Accurately documented customer interactions within case records for future reference.
· Fluent in English with proficiency in email and chat communication.
· Strong proficiency in Microsoft Office Suite.
· Capable of typing at approximately 40 words per minute.
Customer Service Representative
Call Center Representative job in Los Angeles, CA
Our client is seeking a Customer Service Representative to provide temporary support for their Customer Experience team. This freelance position will cover a maternity leave starting in August.
Responsibilities
Respond promptly to customer inquiries and requests through email, phone, chat, and social media channels.
Develop in-depth knowledge of our product assortment to assist customers with product recommendations, order questions, and general inquiries.
Process customer orders, returns, and exchanges accurately and efficiently.
Resolve customer issues with a focus on achieving high satisfaction and exceeding service expectations.
Ensure all customer interactions are professional and align with our brand standards.
Maintain detailed records of customer communications and feedback using Gorgias or similar CRM platforms.
Work collaboratively with team members to resolve complex customer concerns and contribute ideas for ongoing service improvement.
Coordinate with the warehouse team to address order fulfillment, delivery, credit, and return issues while proactively sharing updates with the broader team.
Qualifications
Previous experience in customer service, ideally within luxury retail or e-commerce settings.
Exceptional written and verbal communication skills across multiple platforms.
Strong multitasking abilities, attention to detail, and accuracy in handling orders and customer communications.
Proficiency with CRM software (experience with Gorgias is a plus).
Demonstrated problem-solving skills with a commitment to customer satisfaction, including handling escalated or complex cases.
A collaborative approach to teamwork, including coordination with warehouse and product teams for seamless service delivery.
Customer Service Representative
Call Center Representative job in Carson, CA
Customer Service Representative
Duration: 6 Months
Job type: Contract
Work Type: Onsite
Schedule: 7-4 or 8-5
Payrate-$23.00/Hr-$23.00/Hr
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an international technology group with three core businesses: aerospace, defense, and security. It develops, produces, and markets engines and equipment for air and space, defense electronics, and security solutions.
Job Description:
Summary:
Working in a fast-paced environment, this position will be the point of contact for customer interaction and will be required to work with various departments to provide quality service and deliver orders on time.
Duties:
Responsible for sales cycle (quotation, order entry, process shipping docs, invoicing, follow up with the customer, etc)
Answer customer inquiries in a timely manner
Maintain customer relations
Remedy customer issues; Communicate and coordinate with internal departments
Act as backup for front desk (i.e., covering phones, greeting visitors); Cold call customers; Work with customers to understand and anticipate future needs.
Experience: 0-2 years
Entry level job with little or no prior relevant work experience
Acquires basic skills to perform routine tasks
Work is prescribed and completed with little autonomy
Works with either close supervision or under clearly defined procedures
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Customer Service Representative
Call Center Representative job in Los Angeles, CA
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate members of the Christy Dawn community.
Key job responsibilities
Act as a Brand Ambassador for Christy Dawn, providing world-class service to all customers and potential new customers
Be the first point of contact to resolve customer issues and complaints across multiple channels in a timely manner, communicating through email and social media
Provide customers with critical service and product information, ensuring customer satisfaction
Demonstrate sound understanding and comprehensive knowledge of the Christy Dawn's full range of products and services
Handle customer inquiries and/or cases through different channels in a timely and professional manner
Utilize a variety of software programs to resolve customer inquiries
Work closely with various internal team to assist customers with both domestic and international issues
Basic Qualifications
Ideally 1+ years of experience within a customer service-focused environment
Excellent verbal and written communication skills. Able to handle difficult conversations with a high level of empathy and integrity
Experience working under pressure in a high-volume environment while maintaining standards for productivity, quality, and service
Proficient with desktop applications such as MS Office
Customer Service Representative
Call Center Representative job in Los Angeles, CA
BABYGOLD is a jewelry brand based in Los Angeles, California, known for creating personalized and high-quality fine jewelry pieces. They offer 14K gold jewelry, diamonds, and exceptional quality without traditional markups. Each piece comes with free shipping and a lifetime guarantee, catering to the everyday woman and her tribe.
Role Description
This is a Fulltime position for a Customer Service Representative at BABYGOLD. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. This role is based in our offices in Downtown Los Angeles, CA
Qualifications
Customer Service Representatives and Customer Support skills
Customer Satisfaction and Customer Experience skills
Previous experience in a customer-facing role
Communication Via Chat Phone and Email
Excellent communication and interpersonal skills
Ability to handle customer inquiries and resolve issues efficiently
Experience in the jewelry or fashion industry is a plus
High school diploma or equivalent required
Corona Customer Service Representative
Call Center Representative job in Corona, CA
Hiring Organization: Rose International
484979
Industry: Healthcare
Job Title: Corona Customer Service Representative
Work Model: Hybrid
Work Model Details: Corona CA remote
Shift: ALL candidates must be flexible to work the hours of operations. Monday - Friday 7:00AM - 9:00 PM PST
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 6
Min Hourly Rate($): 24.03
Max Hourly Rate($): 24.03
Must Have Skills/Attributes: Call Center, Customer Service, Health Insurance, Health Plan, Healthcare, MS Excel, Written Communication
Experience Desired: Minimum two (2) years of customer service experience or Client member-inter (2 yrs)
Required Minimum Education: High School Diploma or equivalent
Job Description
***Only qualified Customer Service Representative candidates located near the Corona, CA area to be considered due to the position requiring an onsite presence for equipment pick-up***
Qualified candidate is required to have:
* 2 years of call center/customer service experience (not retail)
Qualified candidates must successfully pass 2 assessments to be considered:
* Must pass CSR 1 Assessment
* Must pass Basic Computer Literacy Assessment
Descriptions:
• Must be flexible to work weekends and late shift.
• ALL candidates must be flexible to work the MSCC hours of operations. Monday - Friday 7:00AM - 9:00 PM PST open to work nights and weekends too.
• No time off during first 90 days (training)
• MSCC assessment required with resume
• Training -Remote
• Time off after and during holidays is discouraged.
• Want someone with call center specific experience, not retail.
• The manager is also looking for 2 years of call center/customer service experience.!!
Additional required skills:
* Excellent written and verbal communication skills.
* Demonstrated analytical and problem-solving skills.
* Strong knowledge of systems used within the MSCC.
* Ability to read and respond briefly, clearly and effectively.
* Ability to think critically and problem solve. -Manage own work with minimal direction.
Preferred Work Experience:
* Health insurance and Call center experience
Education Requirements:
* High School Diploma or General Education Development (GED) required
The Customer Services Representative is responsible for the increase in customer satisfaction and retention by providing members, customers, patients and providers with accurate, consistent, timely, and meaningful information.
Responsibilities:
* They will provide higher level support to members'' inquiries and issues as they utilize the Client Plan and provider services, continuing to build rapport and collaborative relationships with current and prospective members in accordance with compliance guidelines.
* Available to handle member inquiries regarding: Member Core: Facility Inquiry, Web Support, Promote Client, Order ID Card, Complaint, ID Card Inquiry, Service Review.
* Member Advance: Eligibility Inquiry, Benefit Inquiry, General, Complaint, Correspondence Inquiry, Add/Remove Dependent, Service Review, New Member Exp, Internal Regional Request, IVR Defaults.
* Medicare (For up to two (2) regions). -Premium Billing Enterprise: Billing Inquiry, Make Payment, Complaint, EFT Inquiry, General, Reinstatement Request, Service Review.
* Client Billing, 1095 Tax Form, SLP (escalations to Tier 3).
* Represents Health Plan by answering and documenting all incoming contacts to determine their nature and to respond to complex calls related to specialized product lines or queues.
* Responds professionally to inquiries from internal/external customers.
* Promotes, ensures and provides customer service to internal/external customers by demonstrating skills which are consistent with the organizations'''''''' philosophy of providing extraordinary customer relations and quality service.
* Initiates contact with the appropriate Health Plan, medical group and facility personnel to obtain information relevant to the concern or inquiry as needed.
* Evaluates data to determine and implement the appropriate course of action to resolve the complaint and/or coordinate service recovery.
* Develop a full awareness of the way performance and actions affect members and Member Service.
* Contact Centers (MSCC) performance guarantees (call handling, first call resolution, complaint resolution compliance, member retention, and return contact as warranted).
* Consistently supports compliance and the Principles of Responsibility (Client Code of Conduct) by maintains the privacy and confidentiality of information and protects the assets of the organization.
* Performs other relevant duties as required. Documents conversations with members according to procedure.
* Follows established procedures to meet customer/member needs.
* Required to effectively interact with diverse work units and relevant organizational departments.
* Has substantial understanding of the assigned skills and applies knowledge and skills to complete a wide range of tasks.
* Ability to understand relevant policies, processes and customers.
* Assist the department in meeting customer needs and reaching department expectations.
* Completes required training and understand how to use tools available to recall necessary information.
Logistics:
• Start Date: Classes starting in 09/15/2025
• Training: 8:00 AM - 4:30 PM MT
• Nesting: 8:30 AM - 5:00 PM PST
• Production Operation Hours: ALL LOCATIONS
• The Member Service Contact Center (MSCC) operates Monday - Friday 7:00AM - 9:30 PM and Saturday and Sunday 7:00AM to 9:00PM.
• Equipment pick up date: Week of September 8th will know exact dates closer - This is required to pick up in-person in Corona, CA
• Time Off: No time off during first 90 days (training). Time off after and during holidays is discouraged.
• Training: Remote Training
• Internet Requirements: Internet must be hardwired and NO wifi accepted
**Only those lawfully authorized to work in the designated country associated with the position will be considered.**
**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Customer Service Representative
Call Center Representative job in Lake Forest, CA
BON PERGOLA, a brand of BON Windows Treatment LLC, specializes in manufacturing top quality outdoor aluminum pergolas. With over four decades of manufacturing experience, we provide premium pergola to customers.
Role Description
This is a full-time on-site role for a Customer Service Representative at our location in Lake Forest, CA. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience.
Qualifications
Customer Service Representatives and Customer Support skills
Customer Satisfaction and Customer Experience skills
Strong interpersonal and communication skills
Ability to effectively resolve customer issues
Experience in a customer-facing role is a plus
Proficiency in Microsoft Office and CRM software
High school diploma or equivalent
Customer Service Representative
Call Center Representative job in Temecula, CA
A Customer Care Coordinator job, in Temecula, CA is available at Milgard Manufacturing. You will provide exceptional support to builders, contractors, and homeowners, focusing on replacement parts ordering and warranty services. This role is crucial in maintaining our commitment to quality and customer satisfaction. You take a proactive approach and a dedication to excellence in customer service. The ability to maintain confidentiality and handle transactions is essential.
MITER Brands, incorporating Milgard, MI Windows & Doors, and PGT Innovations, is a leader in the window and door manufacturing industry, renowned for our quality vinyl windows and patio doors with manufacturing plants nationwide.
The hourly compensation starts at $24.00. You will work Monday through Friday from 8:00 . to 5:00 .
Responsibilities
Customer Support: Provide quality assistance via telephone or email to dealers and homeowners regarding warranty issues on Milgard products.
Order Processing: Efficiently process and review requests and schedule technicians within the geographic region for warranty repairs.
Account Management: Work directly with assigned accounts to address warranty and non-warranty issues, ensuring customer needs are met.
Communication: Answer customer calls, respond accurately to inquiries, and process warranty issues promptly.
Transaction Handling: Process payment transactions with confidentiality.
Liaison Role: Act as a bridge between internal and external customers, including field service, sales, plant management, and engineering, to resolve order-related issues.
Request Expediting: Expedite special requests to meet customer deadlines.
Adaptability: Remain flexible and positive when faced with challenging needs and customer demands.
Administrative Duties: Perform clerical work and any additional administrative tasks as assigned.
Qualifications
High School Diploma or equivalent; some college preferred
Minimum of one to two years of experience, preferably in manufacturing and building materials
Previous windows sales and millwork experience preferred
About Us
Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company.
Three comprehensive Medical plan options
Prescription
Dental
Vision
Company Paid Life Insurance
Voluntary Life Insurance
Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
Company-paid Short-Term Disability
Company-paid Long-Term Disability
Paid time off (PTO), including Vacation, Personal, and paid Holidays
401k retirement plan with company match
Employee Assistance Program
Teladoc
Legal Insurance
Identity Theft Protection
Pet Insurance
Team Member Discount Program
Tuition Reimbursement
Yearly Wellness Clinic
MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.
URGENT Hire - Customer Service Representative - $23-$28/hr
Call Center Representative job in Los Angeles, CA
Are you a people person who thrives on face-to-face interactions? Do you enjoy working in a dynamic, team-oriented environment? Look no further! Red Label Enterprises, a leading marketing firm for the past
22 years
, is seeking vibrant and energetic individuals to join our team. If you're enthusiastic about connecting with others and eager to create meaningful change, this is the opportunity for you!
Qualifications
Exceptional communication skills
Positive attitude and strong work ethic
Eagerness to learn new skills
Ability to work independently with moderate to minimal supervision
Capable in setting and achieving goals
Ability to stand and walk for extended periods of time
Passion for serving and helping people
Responsibilities
Participates in service, brand, and product knowledge training
Assists customers with applications process
Responsible for inventory tracking
Stays informed of company and client policies, procedures, and promotions
Maintains confidentiality of all client and customer information collected
Executes taught systems to achieve individual and company goals
Gains knowledge of systems implemented during each customized client promotion/field campaign
Benefits
Pay: Hourly
401(k)
Health insurance
Mileage reimbursement
Opportunities for professional development and growth
Guaranteed hours
Continuous training and development
Open communication with Management
Weekly paycheck
Swim Instructor/Customer Service Representative
Call Center Representative job in Diamond Bar, CA
NO EXPERIENCE NEEDED!
COMPENSATION
$18.00-$20.00/hr
Seasonal/part-time, hourly
WHAT SETS PREMIER AQUATICS APART?
✨ Exciting Opportunities: Immerse yourself in a career that's not just about swim instructing – it's about creating memorable experiences by the water.
✨ Professional Development: Elevate your skills with our exclusive leadership training and safety credentials, designed to boost your career and set you apart.
✨ Build Your Resume: We're not just offering a job; we're offering a pathway to enhancing your resume and college applications. Make a splash with the right experience!
✨ Team Spirit: Join a community of like-minded individuals who share your passion for water safety and having a great time while doing it.
JOB DESCRIPTION
Are you passionate about swimming and eager to share your expertise with others?
Join our team as a Swim Instructor and make a splash in the lives of learners of all ages! In this role, you'll provide high-quality swim instruction to individuals or groups, focusing on water safety, stroke development, and overall aquatic skills in Diamond Bar. As a Swim Instructor, you'll teach essential swimming skills, instill confidence, promote a love for swimming, and ensure a safe and supportive learning environment. Whether you're coaching young children, adults, or specialized groups, this rewarding position offers the opportunity to make a positive impact while doing what you love.
Join us and dive into a fulfilling career as a Swim Instructor with Premier Swim Academy!
ESSENTIAL DUTIES
Facilitate swim lesson curriculum as provided by Premier Management Staff
Responsible for the safety of all program participants in group lessons, private lessons, and patrons on deck
Set up and break down lesson stations
Effectively communicate information promptly to the supervisor
Ensures that all rules and appropriate safety measures are stated, communicated, and carried out by all swim instructors
Foster positive and supportive relationships with the team and students
Maintains a high level of cleanliness and order for the aquatic facility
Attend quarterly in-service training programs
Perform other duties as assigned
QUALIFICATIONS
Minimum
Must be at least 15 years of age
Be able to work a minimum of 1-3 days a week (3.1 to 5-hour shifts) and weekend availability
Willing to also work as a customer service representative as needed
Candidate must be enthusiastic, outgoing, and have a willingness to learn
Must have the ability to lift 50 lbs. and stand for 8 hours
Ability to obtain and maintain a Basic Life Support certification
Pass a Live Scan fingerprint background check
Preferred
Have prior swim instructor/coaching experience
Lifeguard Certification
Morning, weekday, and/or weekend availability
Previous experience working with children
Previous experience working with people with disabilities and/or special needs
COMPENSATION
$18.00-$20.00/hour
Seasonal, hourly
Our company is an at-will employer. This means that regardless of any provision, either you or the company may terminate the employment relationship at any time, for any reason, with or without cause for notice.
Our company is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis [“protected class”] including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.
Customer Service Representative
Call Center Representative job in Los Angeles, CA
We're seeking a Customer Service Representative to support the team and ensure a seamless customer journey across all communication channels. This role offers the opportunity to work closely with a dynamic team and contribute to delivering a high standard of service.
Key Responsibilities
• Respond to customer inquiries and requests via email, phone, live chat, and social media.
• Develop a strong understanding of product offerings to assist customers with questions, recommendations, and order-related issues.
• Process orders, returns, and exchanges with accuracy and efficiency.
• Resolve customer issues promptly while striving to exceed satisfaction expectations.
• Maintain professionalism in all communications and ensure alignment with brand standards.
• Document customer interactions and feedback in the CRM system (e.g., Gorgias) to support continuous service improvements.
• Partner with team members to troubleshoot more complex customer issues and share insights.
• Coordinate with the warehouse and internal teams to resolve matters related to orders, deliveries, credits, and returns.
Qualifications
• Previous experience in customer service, preferably within e-commerce or a premium retail environment.
• Excellent written and verbal communication skills across various channels.
• Strong multitasking and organizational skills with high attention to detail.
• Proficient in CRM tools such as Gorgias or similar platforms.
• Solution-oriented mindset with a focus on delivering exceptional customer experiences.
• Collaborative, team-first approach with the ability to work cross-functionally.
Additional Information
• This is an office-based role requiring regular use of a computer, mouse, and keyboard.
• Frequent sitting is required, with occasional standing, bending, or stooping.
Please note: The responsibilities listed are representative of the position and may be adjusted based on team needs. Reasonable accommodations will be provided to enable qualified individuals to perform essential job functions.
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Customer Service Representative
Call Center Representative job in Costa Mesa, CA
Ultimate Staffing Services is actively seeking a dedicated Customer Service Representative to join their client's team in California. This role is essential in ensuring that customer inquiries are handled promptly and efficiently, maintaining a high level of customer satisfaction.
Responsibilities
Responding to customer inquiries through various communication channels, including phone and email.
Assisting customers with their questions and concerns to provide satisfactory solutions.
Maintaining and updating customer records accurately in the company's database.
Collaborating with team members to ensure smooth operations and customer satisfaction.
Adapting to different customer situations and providing appropriate solutions.
Ensuring all interactions comply with company standards and policies.
Providing feedback to help improve overall customer service processes.
Qualifications
High School diploma or equivalent required.
Experience in a customer service role is preferred.
Strong communication and interpersonal skills.
Proficiency in basic computer applications, including Microsoft Office Suite.
Ability to handle a high volume of customer interactions with patience and professionalism.
Required Work Hours
The position requires working full-time hours, Monday through Friday.
Benefits
The company offers competitive pay and a supportive work environment. Additional benefits may include healthcare options, paid time off, and opportunities for professional development.
Additional Details
Salary Range: $20 - $23 per hour
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All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Wholesale Customer Service Representative
Call Center Representative job in Cypress, CA
A dynamic apparel company is seeking a motivated and energetic Wholesale Customer Service Representative with at least 5 years of experience in the wholesale apparel industry. This full-time role is vital to the organization, requiring close collaboration with all departments and management levels. The ideal candidate will excel in order management, logistics, and possess a deep understanding of the unique requirements within the apparel sector.
Responsibilities:
Oversee order processing and reporting through the ERP system.
Demonstrate expertise in production purchase orders, sales purchase orders, EDI, inventory management, invoicing, and key industry deadlines to ensure timely fulfillment.
Proactively identify and resolve any order fulfillment issues or documentation discrepancies.
Troubleshoot packing challenges and generate labels as needed.
Maintain clear communication between internal teams including merchants, managers, overseas affiliates, quality control, sales, and warehouse staff.
Partnering with major retailers such as Walmart, JC Penney, TJ Maxx, Marshalls, Torrid, or Belk.
Requirements:
Minimum of 5 years' customer service experience in the apparel industry.
Proven experience in order entry/management and reporting.
Background in logistics with a solid understanding of warehouse operations.
Ability to multi-task and prioritize workload effectively.
Excellent team player who can adapt to various responsibilities as required.
Strong follow-up skills paired with exceptional organizational abilities.
Outstanding written and verbal communication skills.
Familiarity with wholesale apparel industry processes and ERP systems specific to apparel.
Proficiency in Microsoft Office products.
Must possess EDI knowledge.
If you are passionate about the apparel industry and thrive in a fast-paced environment where teamwork and attention to detail are paramount, we encourage you to apply for this exciting opportunity!
Customer Service Representative
Call Center Representative job in Brea, CA
An outstanding opportunity to join a premier aerospace manufacturing company in Northern Orange County. We are seeking candidates with prior experience in aerospace and manufacturing environments to join our team as Customer Service Representative.
Job Description:
Customer Service functions including customer assistance, order processing, first article approval follow-up, contacting existing and new customers.
Enter sales orders, quotations, rejection orders, and create job travelers accurately.
Monitor progress of customer orders by working with production to ensure manufacturing schedules align with customer promise dates.
Communicating product delays with customer and updating relevant data/paperwork to match new dates.
Handle customer concerns/inquiries in a professional, courteous and timely manner.
Communicate with the sales people on a regular basis regarding activities within their respective accounts.
Effectively communicate details of customer orders to various internal teams to ensure all requirements are met.
Monday- Friday 8am-5pm, Full benefits
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.