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  • Customer Retention Representative

    Cox Enterprises 4.4company rating

    Call center representative job in Oklahoma City, OK

    Company Cox Communications, Inc. Job Family Group Sales Job Profile Customer Retention Rep - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly pay rate is $15.00. In addition to the hourly rate identified herein, this role is eligible for an annual incentive/commission target of $16,584.00. Job Description Customer Retention and Sales Representative Our customers are the lifeblood of our business. In this role, you are the last line of defense, and the reason our customers stay with us. Through building meaningful relationships through each customer interaction, you'll be able to retain, upgrade and/or add new services. If you are looking for a challenging yet rewarding career where you'll use your persuasive skillset to help our customers rediscover the value of their Cox services, this role will do exactly that. Cox Communications, part of the Cox family of businesses, may be the place for you and we're hiring a Customer Retention Representative. The Customer Retention and Sales Representative is a full-time position currently working in the office. This is a highly consultative sales opportunity. Call center hours of operation are 7am - 10pm, Mon - Fri and 8am - 8pm, Sat. We have a shift bid process that you will go through before you are finished with the training program. Compensation includes a full-time hourly base rate of at least $15.00 per hour plus monthly targeted commissions of $1,700 with 3 times earning potential on commission. Employees also receive a ramp period of up to 2 months to adjust to commission earnings. As part of a customer loyalty-driven team, there is a variable targeted total compensation of $51,600 ($24.81 per hour), while high earners (the top 10%) reach an average annual compensation of just over $67,187.50 ($32.30 per hour). Targeted total compensation may vary based on factors including, but not limited to: location, candidate experience level, and successful completion of minimum sales targets. You must live within the area of Oklahoma City, OK. What You'll Do * You'll take calls from customers who are considering downgrading or disconnecting, listening to their concerns and steering them toward solutions so that we can turn the corner on their experience with us. * You'll have transparent conversations to help customers understand the value of existing Cox products and services while uncovering the need to add additional products and services. * Along the way, you'll also reaffirm the needs of each customer's household and influence or solidify the why Cox products and services satisfy their needs. * You'll upsell, cross-sell, and work to retain every customer with whom you interact. * You'll negotiate pricing and identify new opportunities while actively engaging in conversation about our competitors and the value Cox provides (following company guidelines, of course) * You'll use our customer database to tailor solutions and help customers understand their billing. * What's In It For You? How do we retain our Retention Reps? Well, when it comes to our employees, we understand that keeping you onboard begins with keeping you happy. Here are just a few ways we do our best to keep you here: * First, there's Cox's highly competitive pay and other compensation perks (401k + company match, comprehensive medical benefits, etc.). We also offer free Internet, and discounts on other Cox services valued at up to $300 per month. We offer tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more. * Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. It's also important to work alongside colleagues who "get you". At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported. * Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities within the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility. Who You Are You're a persistent and resilient individual, who understands that change is a part of every salesperson's life, and you not only adapt, but look forward to change. You're driven and influential, utilizing those skills of persuasion to negotiate with customers and help them find products and services that fit their needs while maintaining revenue. You understand that value is the most important part of any sales offer, and you're not afraid to talk about price or the competition, because you know your offer has value. You're a self-starter, who has a familiarity with technology. Your sales approach is consultative because you understand that the customer doesn't always know what's available to them, so digging deep and understanding their needs is more valuable than just taking their order. Qualifications: Minimum * High school diploma, GED, or relevant work experience * Effective communication skills * Excellent computer skills * Demonstrated ability to multi-task * Excellent interpersonal skills to work effectively with teams * Excellent ability to persuade others through indirect influence * Ability to seek out opportunities and take initiative with little or no direction * Demonstrated capacity to thrive in a high-change, often ambiguous business environment * Ability to establish customer relationships in a fast-paced environment Preferred * Experience in the telecommunications industry * 1+ years in a sales quota or retention environment * 2+ years' experience in related field (i.e. Retail, Training, Indirect Sales, etc.) Join the Cox family of businesses and make your mark today! Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $51.6k-67.2k yearly Auto-Apply 18d ago
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  • Customer Service Representative

    M-D 4.3company rating

    Call center representative job in Oklahoma City, OK

    We are seeking a detail-oriented Customer Service Representative to join our dynamic team. This role involves managing customer interactions across multiple platforms while delivering exceptional service. The ideal candidate will handle customer inquiries, process orders, and provide technical support, focusing on first-call resolution and service excellence. Essential Functions: Commitment to delivering outstanding customer service Deal directly with customers either by telephone or electronically Strong communication skills (verbal and written) Have great organizational & time management skills Respond promptly to customer inquiries Handle and resolve customer complaints Strong attention to detail Obtain and evaluate all relevant information to handle product and service inquiries Provide pricing and delivery information Process orders, forms, applications, and requests Ability to adjust to changes in procedures or customer service tools. Direct requests and unresolved issues to the designated resources throughout the organization Keep accurate records of customer interactions and transactions Maintain customer databases Ability to present products while identifying up-selling opportunities Support Outside and Inside Sales team Excellent ability to work independently and as a team Education and Experience College degree or 1+ years of customer service experience preferred Advanced Microsoft Office knowledge required Knowledge of customer service principles and practices Knowledge of relevant computer applications Hours: Monday-Friday 8:00 a.m. - 5:00 p.m. FLEX Schedule in office and from home Benefits: M-D Building Products, Inc. offers a comprehensive benefits package designed to support the health and well-being of our employees. This includes Medical, Dental, and Vision coverage, access to an On-Site Clinic, and Voluntary Life Insurance options. Additionally, we offer a Lab Card Program, Group Term Life & AD&D, Flexible Spending Accounts (FSA) for both healthcare and dependent care, and Short-Term and Long-Term Disability coverage. Employees can also use our 401(K) plan with Company Match, Paid Time Off (PTO), Tuition Reimbursement, and Education & Development programs. We prioritize mental wellness through our Employee Assistance Program (EAP) and offer a range of Voluntary Benefits, including Accident, Critical Illness, and Hospital Indemnity Insurance. At M-D Building Products, Inc. , we are committed to providing equal employment opportunities for all employees and applicants. We strictly prohibit discrimination based on race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposition, or any other characteristic protected by law.
    $24k-32k yearly est. 29d ago
  • Customer Care Representative

    Yellowstone Local 3.9company rating

    Call center representative job in Oklahoma City, OK

    Yellowstone Local is proud to represent Accutemp Heating and Air Conditioning, an industry leader in residential HVAC services. You're the voice our customers will remember, and the one they trust to get it done right. If you thrive in a fast-paced environment where every call is an opportunity to make a difference, this is where you belong. What's in it for You? Pay Range: $30,000-$60,000 annually based on experience and responsibilities Schedule: Full-time role with potential to work up to 12-hour days Perks: Growth potential into leadership roles Business casual dress code Supportive and engaging office culture Paid training and continuous development Opportunity to take on additional responsibilities as a dispatcher or team lead Why You'll Love It Here People-First Culture: You're not just filling a seat, you're bringing real value to customers and your team every single day. Growth & Recognition: We don't just promote potential, we reward it. If you're reliable, sharp, and take ownership, you'll go far here. Supportive Team: You'll work with a crew that's all-in; collaborative, mission-driven, and focused on winning together. Your New Role As a Customer Care Representative, you're the heartbeat of our front office and the first point of contact for every customer. Based in Oklahoma City, OK, your role is to provide a seamless, professional, and friendly experience that turns a simple phone call into loyal customer relationships. You'll also play a vital role in dispatching and supporting field teams to keep jobs on track and clients happy. Your day-to-day will include: Answering incoming calls with energy and professionalism (before the third ring!) Booking appointments and dispatching the right technician for the job Communicating clearly and proactively with customers about scheduling Managing the dispatch board to maximize field team efficiency and revenue Coordinating with parts and warehouse teams to keep techs on the job Debriefing technicians after each job and verifying payment was collected Prioritizing Club Membership client scheduling and follow-ups Supporting team members and maintaining a courteous, can-do attitude Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience. High school diploma or GED required Associate degree preferred, but not required Strong customer service and communication skills (phone etiquette is a must) Professional verbal and written communication Proficiency in Microsoft Word, Excel, and PowerPoint Ability to think critically, prioritize tasks, and work both independently and as a team Experience with scheduling, dispatching, or working in a service center environment is a plus Bilingual (Spanish/English) is a plus, but not required Ability to occasionally lift 15-20 lbs and work extended hours when needed Comfortable working in a computer-heavy, fast-paced office environment Accutemp Heating and Air Conditioning is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #red
    $30k-60k yearly 16d ago
  • Customer Service Representative

    Penn Square Mall

    Call center representative job in Oklahoma City, OK

    Job Description Customer Service Representative Penn Square Mall | Oklahoma City, OK We are seeking a friendly, dependable Customer Service Representative to join our team at Penn Square Mall. This role focuses on assisting customers, resolving questions, and supporting daily store operations while delivering excellent service. Responsibilities Greet customers and provide courteous, professional assistance Answer questions and resolve customer concerns in a timely manner Process transactions accurately at the register Assist with product information, returns, and exchanges Maintain a clean, organized, and welcoming work environment Follow company policies and customer service standards Schedule & Hours Full-time or part-time available Flexible scheduling, including evenings and weekends Pay & Perks $25.00$30.00 per hour (based on experience) Verified pay Flexible hours Fast-paced, team-oriented work environment Qualifications Must be legally authorized to work in the United States 18 years or older preferred Strong communication and problem-solving skills Customer service or retail experience is a plus, but not required Location 1901 Northwest Expy, Oklahoma City, OK Apply today to join a customer-focused team in one of Oklahoma Citys busiest shopping destinations. Required qualifications: Legally authorized to work in the United States Preferred qualifications: 18 years or older
    $30 hourly 7d ago
  • Customer Retention Representative

    Cox Communications 4.8company rating

    Call center representative job in Oklahoma City, OK

    Company Cox Communications, Inc. Job Family Group Sales Job Profile Customer Retention Rep - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly pay rate is $15.00. In addition to the hourly rate identified herein, this role is eligible for an annual incentive/commission target of $16,584.00. Job Description Customer Retention and Sales Representative Our customers are the lifeblood of our business. In this role, you are the last line of defense, and the reason our customers stay with us. Through building meaningful relationships through each customer interaction, you'll be able to retain, upgrade and/or add new services. If you are looking for a challenging yet rewarding career where you'll use your persuasive skillset to help our customers rediscover the value of their Cox services, this role will do exactly that. Cox Communications, part of the Cox family of businesses, may be the place for you and we're hiring a Customer Retention Representative. The Customer Retention and Sales Representative is a full-time position currently working in the office. This is a highly consultative sales opportunity. Call center hours of operation are 7am - 10pm, Mon - Fri and 8am - 8pm, Sat. We have a shift bid process that you will go through before you are finished with the training program. Compensation includes a full-time hourly base rate of at least $15.00 per hour plus monthly targeted commissions of $1,700 with 3 times earning potential on commission. Employees also receive a ramp period of up to 2 months to adjust to commission earnings. As part of a customer loyalty-driven team, there is a variable targeted total compensation of $51,600 ($24.81 per hour), while high earners (the top 10%) reach an average annual compensation of just over $67,187.50 ($32.30 per hour). Targeted total compensation may vary based on factors including, but not limited to: location, candidate experience level, and successful completion of minimum sales targets. You must live within the area of Oklahoma City, OK. What You'll Do You'll take calls from customers who are considering downgrading or disconnecting, listening to their concerns and steering them toward solutions so that we can turn the corner on their experience with us. You'll have transparent conversations to help customers understand the value of existing Cox products and services while uncovering the need to add additional products and services. Along the way, you'll also reaffirm the needs of each customer's household and influence or solidify the why Cox products and services satisfy their needs. You'll upsell, cross-sell, and work to retain every customer with whom you interact. You'll negotiate pricing and identify new opportunities while actively engaging in conversation about our competitors and the value Cox provides (following company guidelines, of course) You'll use our customer database to tailor solutions and help customers understand their billing. What's In It For You? How do we retain our Retention Reps? Well, when it comes to our employees, we understand that keeping you onboard begins with keeping you happy. Here are just a few ways we do our best to keep you here: First, there's Cox's highly competitive pay and other compensation perks (401k + company match, comprehensive medical benefits, etc.). We also offer free Internet, and discounts on other Cox services valued at up to $300 per month. We offer tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more. Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. It's also important to work alongside colleagues who “get you”. At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported. Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities within the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility. Who You Are You're a persistent and resilient individual, who understands that change is a part of every salesperson's life, and you not only adapt, but look forward to change. You're driven and influential, utilizing those skills of persuasion to negotiate with customers and help them find products and services that fit their needs while maintaining revenue. You understand that value is the most important part of any sales offer, and you're not afraid to talk about price or the competition, because you know your offer has value. You're a self-starter, who has a familiarity with technology. Your sales approach is consultative because you understand that the customer doesn't always know what's available to them, so digging deep and understanding their needs is more valuable than just taking their order. Qualifications: Minimum High school diploma, GED, or relevant work experience Effective communication skills Excellent computer skills Demonstrated ability to multi-task Excellent interpersonal skills to work effectively with teams Excellent ability to persuade others through indirect influence Ability to seek out opportunities and take initiative with little or no direction Demonstrated capacity to thrive in a high-change, often ambiguous business environment Ability to establish customer relationships in a fast-paced environment Preferred Experience in the telecommunications industry 1+ years in a sales quota or retention environment 2+ years' experience in related field (i.e. Retail, Training, Indirect Sales, etc.) Join the Cox family of businesses and make your mark today! Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $51.6k-67.2k yearly Auto-Apply 17d ago
  • Call Center Representative - Oklahoma City, OK

    Gainwelltechnologies

    Call center representative job in Oklahoma City, OK

    Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Call Center Representative - Oklahoma City, OK at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position. Your role in our mission This is an important position in Gainwell's commitment to helping clients deliver better health and human services outcomes. * Provide knowledgeable responses to basic client questions; elevate more complex cases to appropriate staff as needed * Put your skills to work to solve client problems, update account history and follow up with clients to confirm their inquiry or request is resolved * Adhere to the client's SLAs and consistently meet production targets * Collaborate with team members, management and clients to resolve client inquiries; cross-train new resources in customer service processes * Process client inquiries more efficiently and effectively by reviewing and recommending changes to procedures and workflow What we're looking for * 2 or more years of customer service experience in any industry * Knowledge of basic help desk software, computer software and Microsoft Office applications * Strong problem-solving skills to bring inquiries to effective resolution * Strong customer service skills with an emphasis on written and oral communication to respond to inquiries professionally * Ability to understand your role on a team and identify the correct stakeholders to consult to resolve client inquiries What you should expect in this role * Must live in driving distance of Oklahoma City, OK. #LI-HYBRID #LI-CM1 The pay range for this position is $27,200 - $38,900 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    $27.2k-38.9k yearly 21d ago
  • Call Center Representative

    Cellular Sales 4.5company rating

    Call center representative job in Edmond, OK

    Cellular Sales Call Center Representative Customer Service | Business Development Job Overview The Contact Center Representative will provide ongoing support to our sales force by conducting research, preparing reports, and handling information requests. Assist in several areas to maintain functioning work processes. Communicate and work with multiple areas of the organization including Sales Consultants, customers, and leadership. Flexible to support changing priorities and needs. About Us At Cellular Sales, we believe our most important customers are those working on our team. That's why we are intentional about building a family- like culture, offer a competitive compensation package, defined career path, and an industry leading training and development program. We can't expect our people to provide their customers with an unparalleled experience if we don't provide the same for them. We are now the recognized market leader in mobile technology consulting and are relentless in our pursuit to set the bar even higher. Collaboration, innovation, and blazing trails is what we do. Winning is the result. Our people are the secret ingredient for our sustained success. We don't just want to hire people that need a job, we want people that desire to be a part of creating something that will having a lasting impact. In this role you will · Accept, resolve and/or escalate customer calls and/or manage the documentation and follow up processes. · Accept, resolve and/or appropriately escalate Sales Representatives issues/complaints. · Coordinate and supply necessary documentation within online reporting trackers as needed. · Utilize internal systems to access and research customer accounts and history. · Confer with customers by telephone to provide information about products or services. · Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as follow up actions taken. · Consistently follow up to ensure that appropriate changes were made/actions were taken to resolve customers' problems. What we would like to see from you · Accountability: Accepting responsibility that results in anticipation/prevention of problem areas from actions, and problem solving inside and outside the department/organization. · Customer Focus: Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service. · Oral Communication: Shaping and expressing ideas and information in an effective manner. · Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. · Teamwork: Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics. · Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Required Education and Experience · High School diploma or equivalent required. Preferred Education and Experience · Proficiency in Excel highly preferred. Additional Eligibility Qualifications (Knowledge, Skills, Abilities) Skills Active Listening - Giving full attention to what others say, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Service Orientation - Actively looking for ways to help people.Coordination - Adjusting actions in relation to others' actions.Time Management - Managing one's own time.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Monitoring - Monitoring/Assessing performance of oneself to make improvements or take corrective action.Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. Abilities Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to the job. Able to learn and work fluidly in new systems as the job demands.Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work. Able to discern time sensitive situations and act accordingly.Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.Importance of Being Exact and Accurate - The ability to be very exact or highly accurate in performing daily duties.AAP/EEO Statement Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Classification & Benefits The classification is Non-Exempt. Your pay will be based on your skills and experience - talk with your Talent Acquisition Partner to learn more! Cellular Sales offers the following benefits: medical, dental, vision, 401(k), sick days, short-term disability, long-term disability, flexible savings accounts, paid holidays, and life insurance. Compensation 1400 calls for monthly goal = $600 43 appts = $1,450 33 appts = $900 24 appts = $450 50% comms from appts made = About $300 Hourly Rate = $10.88 40 Hours per week/ 10am-6pm About $1600 in Hourly pay Total = $3,950 High Total = $2,950 Low In Office/Not Remote Other benefits Monthly Sales Contests up to $500 bonus on top of commission, fun team selling environment/office space. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $500-1.5k monthly Auto-Apply 60d+ ago
  • Call Center Representative

    White Fields

    Call center representative job in Piedmont, OK

    We are currently seeking a motivated and personable Customer Service Call Center Representative to join our esteemed team. In this position, the individual will be responsible for managing inbound calls, addressing customer inquiries, resolving issues, and ensuring a positive and professional experience for each caller. Responsibilities and Duties: - Uphold a high level of professionalism and efficiency in all patient interactions, which includes promptly returning voicemails within a two-hour timeframe, adhering to rigorous standards of phone etiquette, and nurturing positive relationships with patients. - Navigate the platform effectively to process orders in accordance with client-specific procedures. - Compose and appropriately distribute emails, memoranda, and letters. - Arrange travel logistics, which includes booking flights, vehicles, and making necessary reservations. - Screen telephone calls and direct callers to the appropriate personnel. - Utilize computers to generate reports, transcribe minutes from meetings, and prepare presentations. - Perform any additional job-related duties as assigned. Qualifications: - A minimum of one year of experience in customer service or within a call center environment is preferred. - Exceptional communication and active listening skills are essential. - A demonstrated ability to multitask effectively within a fast-paced environment. - Basic computer proficiency and accurate data entry skills are required. **Benefits:** - Options for medical, dental, and vision coverage. - Paid time off after one year of employment. - Annual salary increases. - Opportunities for professional advancement within the organization. We invite qualified individuals to apply for this advancement opportunity.
    $23k-30k yearly est. 42d ago
  • Part-Time Customer Service Based Agent

    Easy Recruiter

    Call center representative job in Oklahoma City, OK

    This position works out of our office in Oklahoma City, Oklahoma. We do not have a work from home option. The customer service representative answers telephone calls and responds to member facing chats to provide information regarding our company, research members online issues, provide assistance with website navigation, use problem solving skills, and advocate for members in a friendly and efficient manner at the U.S. Member Service Center for an international membership warehouse chain. Tasks and responsibilities: Answer a high volume of incoming phone calls and/or member facing chats Determine member needs and provide appropriate solutions, including answering general product questions and researching complex situations regarding online orders, tracking, and deliveries Consider and offer compensations as necessary Operate as the liaison between customers, vendors, buying and operations staff Uses multiple computer programs simultaneously on multiple screens while on the phone or responding to chats Uses problem solving and critical thinking skills to resolve order/product/delivery issues Required skills, abilities, and certifications: Education/Training: High School Diploma or GED preferred Licenses/Certifications: Ecommerce Member Service Agent Certification after completion of 14-day training course Experience: Previous customer service experience preferred Knowledge/Skills: Customer Service, computer literacy, professional business writing, proficiency with typing (Minimum typing speed of 30 wpm) and excellent communications skills required Must be able to work a flexible schedule including weekends and split days off Recommended skills, abilities, and certifications Strong background in customer service including excellent communication skills, prompt friendly service and excellent follow through. Ability to adapt and work well under pressure in a fast-paced environment Ability to take ownership and solve problems Ability to demonstrate learning and decision making skills Strong time management skills Bilingual capabilities a plus We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Disability accommodations Inclusive of minority and disadvantaged groups LGBTQ+ friendly workplace Age-inclusive Diversity and inclusion training or programs Paid time off Job Type: Part-time Pay: $18.50 per hour Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Health insurance Life insurance Paid time off Paid training Vision insurance
    $18.5 hourly 60d+ ago
  • Work At Home Focus Group Panel. Call Center Agent Experience Not Required.

    Apexfocusgroup

    Call center representative job in Oklahoma City, OK

    Apex Focus Group partners with research organizations, academic institutions, and brands seeking genuine consumer feedback. We connect individuals with flexible work at home research opportunities that help shape products, services, and user experiences. Role Overview We're inviting individuals from all backgrounds, including those searching for call center agent roles, to express interest in joining upcoming consumer research studies. These may include online interviews, product evaluations, or feedback sessions - most often conducted remotely. This is a casual, project-based role well suited for individuals looking to participate part time in research based on availability and profile match. Requirements A smartphone, tablet, or computer with a working camera A stable internet connection Ability to follow written instructions and share thoughtful opinions A valid email address to receive study invitations Benefits Flexible participation - opt in only when studies match your profile Research formats vary and may include focus groups (work at home online or in-person), video interviews, product evaluations, or digital feedback sessions No prior call center agent experience required - just a willingness to participate Some studies may offer early access to unreleased products or services Compensation is offered for many studies, depending on type If you're interested in being part of research that helps shape real-world decisions, and exploring flexible part time, work at home opportunities, we welcome you to register your interest online today. Important Notice - No Fees Required We never charge any fees to register or participate. Please remain cautious of any message requesting payment to take part in research.
    $22k-32k yearly est. Auto-Apply 7d ago
  • E-commerce Customer Service Agent

    Group 1 Automotive

    Call center representative job in Oklahoma City, OK

    Bob Howard Parts Distribution Center is part of the fast growing Group 1 Automotive , a leader in automotive retail. Established in 2012, we are a solid and growing Multi Channel E-Commerce Automotive OEM business in search of an exceptional E-Commerce Customer Service Representative. E-Commerce Customer Service Representative will oversee all aspects of customer service, order processing and fulfillment, as well as work alongside the fulfillment team to achieve maximum productivity. This is a hands on position which may vary in work environment (95% of the work setting is in an air conditioned office). We are a technology based company therefore if you do not thrive with new and changing technology this position is not for you. Job responsibilities include and are not limited to; Processing all internet orders from our many customers platforms Responding to customer emails in a timely and professional manner Answering all incoming phone calls, processing phone orders and providing customer service resolution Performs quality control checks on all orders fulfilled Handle returns Fraud detection and prevention Taking on related projects assigned by Management and following through accordingly Job Requirements: Excellent written and verbal communication Exceptional organizational skills Proficiency in Microsoft Office with ability to learn new systems and programs quickly Compensation & Benefits: Monday - Friday, 8:00 am - 5:00 pm, No weekends Air-Conditioned environment Exciting and casual work environment $15.00 to $17.00 per hour Group 1 Automotive, a Fortune 250 company, that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend! Apply today or refer a qualified friend. *All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment* Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify Not ready to apply to a position? Sign-up to let us know about your interest in a career with Group 1 Automotive.
    $15-17 hourly Auto-Apply 13d ago
  • Representative II, Customer Service Ops

    Cardinal Health 4.4company rating

    Call center representative job in Oklahoma City, OK

    **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Process orders for distribution centers and internal customers in accordance to scheduling, demand planning and inventory + Provide problem resolution for order issues in a timely manner including delays + Process non-routine orders such as product samples that have special requirements + Multitask in a fast paced environment **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years experience in Customer Service preferred + Prior computer experience using Microsoft Office systems + Team-oriented mindset + Strong organizational skills and attention to detail + Excellent communication skills + A passion for healthcare **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Other duties as assigned. **Anticipated hourly range:** $15.70 per hour to $22.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/11/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.7-22.5 hourly 20d ago
  • Customer Service Representative

    The Overhead Door 3.8company rating

    Call center representative job in Oklahoma City, OK

    1-3 years Customer Service experience, door industry preferred Attention to detail and problem solving. Excellent telephone, written and verbal communication skills while interfacing with all levels of staff and customers. Working knowledge of PC's and related software including MS Word, Excel, Access, Lotus Notes, etc. Strong math skills required. Willingness to learn product and processes, and work as a team Light clerical work including answering/screening/telephone calls to the appropriate person, resolution of calls (orders, quotes, etc). Respond to customer requests for information concerning order tracking, order expediting and product availability. Perform order entry at both sales invoicing level and request for products from supply plants. Notify customers of potential backorders, credit issues, order availability and any other information regarding orders. Act as a liaison between sales center and plant departments, gather the necessary information and respond appropriately. Process all necessary paperwork for the daily operation of the sales center as required. Other duties as assigned.
    $31k-36k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Closed Loop Recycling, LLC 3.8company rating

    Call center representative job in Oklahoma City, OK

    Route DriverJob Description Customer Service Representative (Route Driver) Closed Loop Recycling (CLR) is seeking a hard-working, self-motivated Route Driver to join our production team in OKC. CLR is one of the fastest-growing recycling companies. We provide a full service to manufacturers in which we provide them with reusable oil-absorbent material that soaks up leaks and spills in their facilities. Our plants' role is extracting the oily fluid from the material for reuse, laundering the material for reuse, cleaning out 55-gallon collection drums for reuse, and repackaging cleaned material. You'll be working with a small team but have room for advancement in your career here. This position will require truck training to service clients. Our CSRs remove 55-gallon collection drums filled with saturated oil absorbent mats, PPE, and other items and replace them with new materials. This is a physical, fast-paced, outdoor position that involves driving over the road, lifting, and moving heavy objects frequently, and communicating with our logistics department. Travel is required for this position as you will be OTR Monday-Thursday most weeks Driver Responsibilities: Class B CDL or Chauffer's License- (preferred) DOT Medical Card Ability to travel M-Th most weeks (over the road) Ability to move heavy objects (200+ lbs with assistance of a dolly or pallet jack) Must have a clean driving/criminal record Must pass our pre-employment physical strength test, Must pass our pre-employment drug and alcohol test Skills and Experience: High School Diploma or Equivalent Ability to use a pallet jack Ability to lift heavy objects Plant/warehouse experience Mechanic/carpentry/welding experience a plus CLR Employees Enjoy: Health, Dental, and Vision Insurance Paid time off Paid holidays 401(k) Headquartered in St. Louis, MO, Closed Loop Recycling (CLR) opened its doors in 1996, specializing in industrial textiles such as PPE, absorbents, rags, and wipers. CLR is dedicated to helping companies achieve green initiatives such as Zero Landfill and ISO 14001 certification through its proprietary Zero Liquid Discharge (ZLD) process and executing forward-thinking recycling solutions. CLR's success stems from its team, core values, and commitment to delivering legendary service. Closed Loop Recycling is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Learn more today at ***************************
    $25k-32k yearly est. 20d ago
  • Customer Service Rep CSC

    TCH Group, LLC 2.9company rating

    Call center representative job in Oklahoma City, OK

    This employee aids in all Customer Service functions of order entry while abiding by the procedures set forth by management within the customer support centers (CSC). Job Responsibilities: Actively participates in the training of all Customer Service personnel, including new hires Deletes, corrects, or re-enters patient orders as deemed necessary #CC
    $24k-32k yearly est. 23h ago
  • Customer Service Rep CSC

    Carsonvalleyhealth

    Call center representative job in Oklahoma City, OK

    This employee aids in all Customer Service functions of order entry while abiding by the procedures set forth by management within the customer support centers (CSC). Job Responsibilities: Actively participates in the training of all Customer Service personnel, including new hires Deletes, corrects, or re-enters patient orders as deemed necessary #CC
    $24k-32k yearly est. 23h ago
  • Customer Service Representative - Oklahoma City, OK

    Kedia Corporation

    Call center representative job in Oklahoma City, OK

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $24k-32k yearly est. 22h ago
  • Calling All Drug Reps

    Triad Mso

    Call center representative job in Oklahoma City, OK

    Title: Drug Rep Job Category: Sales Supplemental Income Compensation: 50k+ Annual Supplemental Income CALLING ALL DRUG REPS! INCREASE YOUR INCOME BY $50K-$100K PER YEAR - Keep your current job and salary while we help you boost your earnings. All we need is an introduction and we'll take care of the rest. Compensation paid for every signature. Compensation Receive $4000 Commission per lead that signs with us The Product - Full Suite of Management Services Billing and Coding Credentialing Malpractice Facilitation HR Services Social Media Marketing Bookkeeping Payroll Group Purchasing Discounts Management Support Future Development Branding Opportunities Customized Options available We are proud to be the only company offering such a comprehensive package of management services, making us virtually unrivaled in the market. As the nation's only traditional primary care franchising opportunity, we provide unmatched strength through our existing and growing network. For prospective clinic owners, we offer flexible financing solutions requiring zero collateral, and for existing clinics, we have incredibly low-cost options to join. We provide new clients with their own clinic, debt-free and with no collateral required. With our full suite of support services, they can earn approximately 75-100% more than their current salary while seeing just 22 patients per day. By leveraging our existing resources, we invest in practitioners to help them achieve their dream. Our innovative approach speaks for itself-all we need is the introduction. Triad Complete Healthcare streamlines clinic operations by reducing costs and eliminating back-office tasks, allowing practitioners to focus entirely on patient care. Our mission has been to create a solution so valuable that it's irresponsible to pass up-and we've succeeded in doing just that. Join the movement to put practice ownership back into the hands of the practitioner. Help us change the healthcare landscape, one introduction at a time.
    $24k-32k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Contact Government Services, LLC

    Call center representative job in Oklahoma City, OK

    Customer Service RepresentativeEmployment Type: Full Time , Entry LevelDepartment: Customer Service CGS is seeking a Customer Service Representative to join our team supporting a wide-ranging customer support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Reply to calls and emails from the public.- Use a knowledge base and follow standard operating procedures (SOP) to answer customer requests.- Document your communications in our database. Qualifications:- Fully fluent in English and/or Spanish (both written and verbal)- High School diploma or General Educational Development (GED) certificate- Ability to obtain a Public Trust Security clearance, which includes a credit check and background investigation Ideally, you will also have:- Ability to follow policies, procedures, and regulations.- Ability to navigate a content management system, other applications and related web sites.- Strong written and verbal communication skills.- Excellent customer service, dependability and time management skills.- Keyboarding proficiency of at least 40 words per minute.- Call Center (omnichannel) background a plus. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Phone: *****************Email: *******************
    $24k-32k yearly est. Auto-Apply 47d ago
  • Customer Service Representative

    Loyal Loans

    Call center representative job in Moore, OK

    Full-time Description Loyal Loans is looking for a positive, energetic, team player to join our company. Duties include customer service, processing application, loan underwriting and collections. Candidate must be detailed oriented, drive to succeed in all aspects of the business. Our company provides competitive salary with great bonus package.
    $24k-32k yearly est. 60d+ ago

Learn more about call center representative jobs

How much does a call center representative earn in Edmond, OK?

The average call center representative in Edmond, OK earns between $20,000 and $34,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.

Average call center representative salary in Edmond, OK

$26,000

What are the biggest employers of Call Center Representatives in Edmond, OK?

The biggest employers of Call Center Representatives in Edmond, OK are:
  1. Cellular Sales
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