Customer Service Representative (Part-Time)
Call center representative job in Evansville, IN
Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
Responsibilities
* Assist the Service Center Manager
* Take and deliver messages for the Service Center Manager and Account Managers
* Provide assistance to Drivers
* Prepare bills of lading and delivery receipts
* Maintain excellent communication with external and internal customers as well as interline companies
May be asked to assist with:
* Payroll
* Data entry
* Freight reports
* Driver collect reports
* Billing and filling
Qualifications
* Skillful in Microsoft Office Programs
* Excellent keyboarding skills
* Has worked in a fast paced environment and has excellent attention to detail
* Experience with handling a high volume of phone calls
* Exceptional communication and customer service skills
Benefits
* Stable and growing organization
* Competitive weekly pay
* Quick advancement
* Customized training program
* Professional, positive and people-centered work environment
* Modern facilities
Auto-ApplyService Customer Care Representative / Dispatcher
Call center representative job in Evansville, IN
:
Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
Job Posting External
Job Duties
Process incoming calls from both Crown customers and Service Technicians
Dispatch technicians
Enter technician payroll hours
Process parts and service billing
Create daily work orders
Maintain records and files
Assist other departments as needed
Minimum Qualifications
Less than 2 years related experience
High school diploma or equivalent
Excellent phone skills
Good communication, organizational, math and computer skills
Experience with Microsoft Office
Leadership skills, technical experience and knowledge a plus
Ability to multitask
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
Digital Banking Call Center Representative
Call center representative job in Evansville, IN
Liberty FCU, a full-service credit union, is currently seeking a Digital Banking Call Center R epresentative with excellent interpersonal and organizational skills to join the credit union team. Experience working in customer service is required and financial institution experience is preferred. The candidate will be scheduled for approximately a 40-hour work week to include Saturdays on a rotating basis. If interested, please proceed by clicking Apply.
Duties and responsibilities include but are not limited to:
Participate in the Digital Banking phone chat and email contact rotation while providing exceptional service to members.
Perform online and mobile banking duties for both the consumer and business banking platform.
Monitor, perform daily tasks, and assist members with various electronic services including but not limited to:
Popmoney and External Transfers
Remote Deposit Capture
Money Management
EStatements
Online Account Opening
Purchase Rewards
Apple Pay/Samsung Pay
Online Payment Service
Serve as back up to the Contact Call Center rotation and answer general account questions.
Assist members with questions or problems concerning ATM, debit, credit, and Reloadable Cards.
Provide information related to field of membership requirements as well as the types of LFCU accounts and the benefits of each.
Gain an understanding of possible scams and fraudulent activity and use that knowledge to prevent fraud.
Balance loan payments made by check, and debit card at the end of each night.
Benefits and Compensation:
Incentive opportunities
Paid Holidays
Paid Time Off (Vacation, Sick and Personal Days)
Medical, Dental and Vision Insurance
401(k) retirement program with matching funds
Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
Tuition Reimbursement Program
Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.
Auto-ApplyCustomer Service Representative
Call center representative job in Evansville, IN
FASTSIGNS #241501 is hiring for a Customer Service Representative to join our team! Benefits/Perks:
Competitive Pay
Paid Vacation and Holidays
Performance Bonus
Ongoing Training Opportunities
A Successful FASTSIGNS Customer Service Representative Will:
Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
Work with customers in numerous ways such as email, telephone, in-person and at their place of business
Build long-lasting relationships by turning prospects into long term clients.
Ideal Qualifications for FASTSIGNS Customer Service Representative:
2-3 years of retail or counter sales experience preferred
High school diploma or equivalent
Outgoing, responsive, eager to learn and has the ability to build relationships
Great listening and organization skills
Ability to sit for long periods (4 hours or more)
Ability to view a computer screen for long periods (4 hours or more)
Ability to work under pressure to output high volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $16.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyCustomer Sales & Service Representative
Call center representative job in Evansville, IN
Want to use your customer service skills to solve real world problems?
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Just some of the things you'll be doing on a daily basis:
• Assist customers by phone and in person at our facility
• Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
• Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
• Process quotes, take orders and provide post-order service
REQUIREMENTS
Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
6 months of customer service experience preferred
Excellent telephone, and written skills, including English grammar
Ability and desire to learn new systems and processes quickly
Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)
SAP / ERP experience, preferred but not required
Some knowledge of industrial distribution products and hydraulics, preferred but not required
Attention to detail, accuracy, ability to multitask, sense of humor
Ability to lift up to 50 lbs.
SALARY & BENEFITS
As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance.
Benefits: Here is just some of what we have to offer:
• Base salary and bonus opportunities
• Health, vision, and dental coverage, 401(k) w/ company match
• Paid vacation, sick time, and company holidays
• Tuition reimbursement
• Personalized training and development program
• Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
#LI - SB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplyCustomer Service & Support Representative
Call center representative job in Evansville, IN
Who We Are
Join the Alside team at Associated Materials, LLC, and be AMazing with us!
At Alside, we combine our rich history in exterior building products since 1947 with an unwavering commitment to continuous improvement and the customer experience. We are uniquely positioned to expand our product offerings, strengthen our supplier network, and deliver even greater value to the market.
As a leading distributor of windows, vinyl siding, and cladding products and the primary distributor of Associated Materials Innovations, you'll have the opportunity to contribute ideas in a welcoming and supportive work environment driven by safety and our core values. Join the Alside team where you can be AMazing as we shape our future together.
At Alside, we empower our team members to make an impact. Your ideas and expertise aren't just encouraged--they're valued. Join us and be part of a dynamic, growth-driven organization where your contributions help shape the future of the building products industry.
Summary
This position offers the opportunity to play a key role in supporting all levels of the distribution center while focusing on customer success and driving the branch's sales growth.
You will contribute to achieving branch goals in a collaborative, safety-conscious environment. The role provides a consistent Monday--Friday schedule, no weekends! Your efforts will be valued in a positive workplace that recognizes and appreciates every contribution.
KEY ACCOUNTABILITIES
Deliver exceptional Customer Service by responding to customer needs thoroughly in a timely manner with accuracy and detail- walk in, phone or through email
Develop and maintain a high level of product knowledge
Field and resolve customer issues and questions
Perform inside sales duties as needed while utilizing consultative selling skills
Establish, develop, and service new customer accounts
Provide quotes to customers and process customer orders
Schedule product deliveries, and communicate deliveries to the customer
Order inventory for replenishment
Operate in a safe manner and maintain a safe work environment
Support Supply Center Team in attaining the overall goals and objectives of the business unit
Accurate order entry
Follow and execute any additional direction given by Branch Manager that will assist in obtaining overall goals and objectives of the organization
Other duties as necessary
REQUIRED EDUCATION, EXPERIENCE & SKILLS
Thrive in a fast-paced, constantly evolving environment while managing multiple priorities and making sound business decisions
Engage confidently in a customer-facing role, delivering excellent service and support
Stay composed under pressure, with a strong focus on achieving results
Bring enthusiasm, self-motivation, and a positive attitude to the team
Demonstrate strong organizational skills, effective time management, and attention to detail
Communicate clearly and professionally across written, verbal, and listening channels
Adapt quickly to new technologies and processes
Meet role-specific physical/lifting requirements as needed by the supply center
2+ years of experience in a retail or wholesale environment, with proven success in customer interactions (preferred)
Proficiency in Microsoft Excel, Office, and Outlook
Familiarity with the building industry is a plus, but not required
College degree preferred
WORK ENVIRONMENT
Work in a combined warehouse and office environment
Operate within a facility where forklifts and other equipment are present
Follow safety standards, including wearing company-issued Personal Protective Equipment (PPE)
Adapt to varying temperatures, from extreme cold to extreme heat
Regularly use company communication tools such as computers, cell phones, and printers
About Us
When you join Alside, you are part of a leading exterior building products distribution business serving residential and commercial remodeling and new construction markets. We strive to provide high-quality windows, siding, metals, and other essential building products to contractors, remodelers, builders, and architects. Headquartered in Atlanta, Georgia, Alside operates more than 100 supply centers across the U.S. and is owned by Associated Materials, LLC.
Associated Materials, LLC, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, ancestry, age, disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. We also make reasonable accommodations for disabled employees and applicants, as required by law.
Additional Information
The actual wage offered to the successful candidate will be based on multiple factors, including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay parity. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. Click to learn more about benefits.
Customer Service Representative
Call center representative job in Evansville, IN
We are seeking a Customer Service Agent to join our team! A customer service representative will act as a liaison and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Manage large amounts of incoming calls
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to work at least 15 hours minimum per week
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
This position is currently only open for individuals authorized to work in the United States.
Customer Service Representative - Evansville, IN
Call center representative job in Evansville, IN
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Representative
Call center representative job in Evansville, IN
Are you a customer orientated, hands-on worker with a sharp attention to detail, ability to work in a fast-paced environment, and the ability to provide outstanding customer service? Fulcrum Lifting, LLC is looking for a Full-Time Customer Service Representative. The successful candidate must speak with customers to receive and input orders while assuring that pricing and product selection is accurate. The individual will work with customers, sales, and production to provide outstanding customer service.
Fulcrum Lifting is a family owned, full-service rigging shop that fabricates, distributes, services and inspects rigging equipment. The company has thrived for over 40 years and has been successful due to the strong commitment to quality customer care which will be reflected in this role. Over half of our employees have been with the company for over 5 years. You will serve as a representative of the company, responding quickly to customer and company needs. Job Responsibilities:
Receive orders from customers via counter sales and/or inbound telephone or email
Compose and edit sales orders, assuring accuracy of all fields and showing pertinent information
Look up pricing information and forward the information to the appropriate Sales Representative
Assist in the maintenance of Fulcrum Lifting's inventory
Forward completed orders to the Shop Foreman
Coordinate material requirements with Purchasing
Required to stay abreast on product information/developments
Assist Fabrication Department in prioritizing workload and delivery of product
Report any complaints or problems to your immediate supervisor
Other task and responsibilities based on business needs.
Requirements:
High School Diploma or equivalent
Experience with customer service for industrial sales
Strong attention to detail
Ability to work with customers.
Computer knowledge - Microsoft Office - Excel, Word, Outlook
Strong verbal and written skills
Must be able to multi-task and meet conflicting customer demands regularly.
Must be dependable and reliable.
Benefits:
Competitive salary and company-based incentives
Comprehensive health benefits package
401(k) retirement plan with employer contribution
Paid time off and holidays
Customer Service Representative Travel Industry
Call center representative job in Evansville, IN
About Us We are a travel services company dedicated to helping individuals, families, and groups create stress-free and memorable travel experiences. From booking flights and cruises to arranging accommodations and activities, our mission is to provide clients with personalized, top-tier service.
Position Overview
We are seeking a Customer Service Representative who is passionate about travel and enjoys helping clients. In this role, you will support travelers throughout their booking journey ,answering questions, resolving concerns, and ensuring an exceptional customer experience.
Key Responsibilities
Assist clients with inquiries regarding travel options, bookings, and itineraries
Provide accurate and timely information via phone, email, or chat
Handle changes, cancellations, and special requests with professionalism
Collaborate with the team to ensure smooth service delivery
Document and track client interactions to maintain service quality
Qualifications
Strong interpersonal and communication skills
Customer-focused mindset with problem-solving abilities
Comfortable working with online systems and booking platforms
Ability to multitask and remain organized in a fast-paced environment
Prior customer service, call center, or hospitality experience is a plus
What We Offer
Remote, flexible work environment
Training and support in travel systems and client service best practices
Access to travel discounts and industry perks
Opportunities for career growth within the organization
Customer Service Representative - State Farm Agent Team Member
Call center representative job in Evansville, IN
Job DescriptionBenefits:
401(k) matching
Competitive salary
Paid time off
ROLE DESCRIPTION: Chad Mabry - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Service Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.
We look forward to incorporating your energy and marketing perspective into our team as we build success together.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
Dedicated to customer service
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Able to obtain Property and Casualty License
Able to obtain a Life/Health License
Able to achieve mutually agreed upon marketing goals
Interested in marketing products and services based on customer needs
BENEFITS:
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Health benefits
Profit sharing
Growth potential/Opportunity for advancement within my office
Call Center Agent
Call center representative job in Jasper, IN
To set quality appointments for members to meet with the developer's Representatives. To act in a professional and courteous manner to members and coworkers.
Contacts existing members via telephone to set appointments.
Demonstrates working knowledge of scripts and rebuttals used by Premier to be effective in setting quality appointments.
Remains open minded to new marketing strategies and techniques.
Maintains a clean and safe work environment.
Completes tasks (assignments) on time.
Understands key performance indicators such as Show Rate, Talk Time, Number of Dials, Select Shows, and Shows Per Hour.
Strives to become more efficient in bookings and increase shows per hour.
Strives to reach required performance goals set by management.
Other duties as assigned.
Customer Service Representative (Call Center)
Call center representative job in Newburgh, IN
A+Derr is seeking an energetic and dedicated call center Customer Service Representative to join our dynamic call center team. In this role, you will be the frontline ambassador for our company, providing exceptional support to our diverse customer base. Your enthusiasm and communication skills will drive positive interactions, ensuring customer satisfaction and loyalty. This position offers an exciting opportunity in a fast-paced environment that values proactive problem-solving and clear communication while supporting multiple locations within Indiana and Kentucky.
A day in the life...
Handle inbound and outbound calls with professionalism, courtesy, and enthusiasm, addressing customer inquiries promptly and effectively
Assist customers with scheduling, product information and billing questions, to ensure a seamless experience
Maintain accurate records of customer interactions through data entry and CRM (Customer Relationship Management) systems
Follow established phone etiquette standards and standard operating procedures to create positive customer interactions and resolve issues efficiently
Support sales initiatives by identifying customer needs and promoting relevant products or services when appropriate
Conduct analysis of customer feedback and call data to identify trends and suggest improvements for service quality
Skills to be successful in the role...
Excellent communication skills in English is required
Proven experience in call center environments or customer support roles with strong phone etiquette
Strong data entry skills with high typing speed of 50+ wpm and accuracy; familiarity with Microsoft Office applications is preferred
Exceptional customer service skills with the ability to handle challenging situations calmly and professionally
Outbound calling experience is advantageous for follow-up or sales outreach efforts
Solid understanding of computer systems, CRM tools, and basic analysis skills to interpret customer data effectively
Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
Ownership mentality to ensure value is brought to customers at all touch points
Join us at A+Derr to be part of a vibrant team committed to delivering outstanding client services!
Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyCustomer Service Representative - State Farm Agent Team Member
Call center representative job in Carmi, IL
Job DescriptionBenefits:
Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
I opened my agency in 1996, and since then, weve built a small but mighty team of three dedicated professionals. My journey with State Farm began back in 1988, but my career started in a completely different field as a pilot and I still fly as a private pilot today. I also played Division III basketball and was inducted into the Hall of Fame at Millikin University. Outside of work, Im an adrenaline enthusiast who loves cycling, staying active, and spending quality time with my grandchildren. My wife used to work alongside me in the agency, which makes our business truly feel like a family endeavor.
Community is at the heart of what we do. Im an active member of the Carmi Kiwanis Club and the Carmi Chamber of Commerce, and I stay involved locally by sponsoring events and coaching high school girls basketball. Giving back and staying connected to the people we serve is a core part of our mission.
We offer a flexible schedule something our team members, especially parents, really value along with paid time off and a $250 clothing allowance. Above all, were looking for someone with energy, positivity, and a people-first mindset. Insurance skills can be taught, but a go-getter attitude, self-motivation, and a genuine love for helping others are what make someone thrive here.
If youre looking for a career where your personality, initiative, and people skills can truly shine, this could be the perfect place for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Dave Matheny - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Rep(02589)- 1004 E 4th Street
Call center representative job in Mount Vernon, IN
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General Job Duties For All Store Team Members
· Operate all equipment.
· Stock ingredients from delivery area to storage, work area, walk-in cooler.
· Prepare product.
· Receive and process telephone orders.
· Take inventory and complete associated paperwork.
· Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
· Ability to comprehend and give correct written instructions.
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
· Must be able to make correct monetary change.
· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
· Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
EXPOSURE TO
· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
· Sudden changes in temperature in work area and while outside.
· Fumes from food odors.
· Exposure to cornmeal dust.
· Cramped quarters including walk-in cooler.
· Hot surfaces/tools from oven up to 500 degrees or higher.
· Sharp edges and moving mechanical parts.
SENSING
· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
· Depth perception.
· Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Additional Information
PHYSICAL REQUIREMENTS, including, but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4".
Walking
For short distances for short durations
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
· Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying
· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
· To move trays which are placed on dollies.
· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
· Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
· Forward bending at the waist is necessary at the pizza assembly station.
· Toe room is present, but workers are unable to flex their knees while standing at this station.
· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
· Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
· Reaching is performed continuously; up, down and forward.
· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
· Eye-hand coordination is essential. Use of hands is continuous during the day.
· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
Customer Service Representative
Call center representative job in Princeton, IN
DEPARTMENT: Deposit Operations
CLASSIFICATION: Non - Exempt
REPORTS TO: Banking Center Manager
SUPERVISES: No supervisory responsibilities
JOB SUMMARY: Provides exceptional customer service and maintains a customer focused culture.
MAJOR DUTIES & RESPONSIBILITIES:
Is responsible for comprehensive, prompt and efficient customer transactions. Receives & cashes checks and cash for accounts, verifies amounts and examines checks for proper completion, and enters transactions into computer records.
Balances cash drawer and compares totals to computer-generated sheet. Reports any discrepancies to the supervisor immediately.
Accepts a variety of customer requests, such as account holds, stop-payment orders, address changes and similar special services.
Promotes and explains financial institution services and products based on customer's needs, within compliance of financial institutions standards.
Identifies cross-sell opportunities and refers customer to appropriate sales member.
Assists in the night depository function.
Ensures deposit area is properly stocked with forms, supplies, etc.
Performs Branch Capture of transactions.
Continually increases product and service knowledge, to meet customer demands.
Makes product and service recommendations to Banking Center Managers.
Responsible for complying with all financial institutions policies and procedures.
Actively achieves individual sales, referral, operational, and community involvement goals.
Has the ability to perform new account activities, back-up head personal banker, ATM oversight, EFT, etc...
Performs other duties as assigned.
EDUCATION & EXPERIENCE:
High school diploma or equivalent.
Two or more years of personal banker experience (including completion of in-house training)
Proven ability to cross-sell, perform new account activities, and/or other higher-level activities (ATM, EFT, etc...)
Good interpersonal communication, organizational, mathematical and computer skills.
EOE, including disability/vets
Customer Service Representative (Teller)
Call center representative job in Madisonville, KY
Full-time Description
Purpose
The
Customer Service Representative
position will provide excellent banking services to customers in a professional manner. Provide the customer and/or potential customer with a clear understanding of the technical aspects and benefits of products and services offered.
Primary Duties
The primary responsibilities will include but are not limited to the following:
Adheres to the Bank's Mission, Vision, Core Values and Core Purpose while providing customers with timely, responsive, and exceptional service in accordance with the Bank's customer service standards.
Processes all financial transactions in an accurate and timely manner, accepts deposits, cashing checks, disbursing cash and loan payments. Completes transactions according to established guidelines.
Responsible for managing and balancing cash drawer.
Processes cashier checks.
Utilizes teller capture.
Provides industry leading customer service. Build customer loyalty; establish customer relations through eye-contact, courtesy and friendliness, including addressing each and every customer by name.
Handles balance inquiries and resolves problems.
Ensure compliance with internal controls, operational procedures and all applicable policies and procedures.
Working Conditions
Duties are performed in an office environment in a professional business setting. Position may require travel when attending community events/meetings, internal meetings/trainings and to banking centers.
Benefits Offered
Health, Dental, Vision, Life Insurance, Short-Term and Long-Term Disability, Vacation, Sick Time, Paid Holidays, 401K Match, ESOP, Tuition Reimbursement, EAP.
Requirements
Qualifications
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. High School diploma or equivalent required. Cash handling experience preferred. Working knowledge of Microsoft Suite products preferred. Must enjoy working with the public on a daily basis. Requires good phone etiquette and the ability to handle difficult customers in a tactful manner. Must be customer service oriented. Must be able to demonstrate aptitude to handle sensitive operational transactions and customer relationships. Must be able to interact as a member of the team, be able to multi-task and be self-sufficient. This position requires demonstrated social skills, professional grooming and adherence to the First United Bank dress code.
Physical and/or Mental Requirements:
May be required to sit for extended periods of time while performing job duties. May be required to lift and carry up to 20 pounds in the form of paperwork, files, or other items. Must be able to concentrate for extended periods of time, paying attention to detail.
EEO/AA/Disability/Vets
Customer Service Representative - State Farm Agent Team Member
Call center representative job in Boonville, IN
Job DescriptionBenefits:
Licensing paid by agency
401(k)
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Branden Haines - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative
Call center representative job in Vincennes, IN
CUSTOMER SERVICE REPRESENTATIVE (CSR)
Basic Function
Responsible for maintaining administrative organization, customer files, and processing customer transactions. Major emphasis on instore sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. Plays key role in the upkeep of the showroom floor as per the first up system.
Reporting
Reports directly to the General Manager (or Sales Manager with GM direction)
Primary Responsibilities
The Acquisition and Maintenance of Customers
Accept and process current customer payments
Process Order Forms and references
Input customer information into the store computer for new lease agreements
Update customer information and account status in the store's computer system
Answer incoming telephone calls and route them to appropriate personas per the first up system
File and maintain customer folders and records
Assist customers on the showroom floor
Direct customer opportunities immediately to the Sales Manageras it relates to sales and service
Maintain the appearance and organization of the customer transaction counter
Assist in the maintenance of the showroom through cleaning, organizing, merchandising, and pricing as per the first up system and as directed by management
Maintain regular mailing campaign
Other tasks as assigned by management
Position requires
Excellent interpersonal skills are required for daily customer contact
Professional appearance
Computer operations ability
Good communication skills
Excellent organizational skills
Excellent telephone etiquette
Strong sales skillsshowroom and telephone
High energy level
Able to lift 50 lbs.
Preemployment
Successful reference check and verification, drug screen, criminal background investigation and required
Auto-ApplyCall Center Banking Representative
Call center representative job in Evansville, IN
Liberty FCU, a full-service credit union, is currently seeking a Full-Time Call Center Banking Representative to join the LFCU Team. Candidates must possess excellent member service skills, professionalism, and confidentiality. Multi-tasking and problem-solving skills are also desired. Candidates must be available to work Saturdays on a rotating basis. Previous financial institution and/or call center experience is a plus. This position will be stationed at 4601 Theater Drive, Evansville, IN. If interested, please proceed by clicking Apply.
Duties and responsibilities include but are not limited to the following:
Provide exceptional phone service to members.
Provide account information such as balances, check clearings, deposit postings, return checks, availability of funds, and statement information.
Ask “out-of-wallet” questions for verification purposes.
Complete extensive verification of each member to avoid fraud and identity theft.
Process withdrawals, loan payments, transfers, and check orders.
Place stop payments on checks, cashier's checks, ACH debits and payments, and process the applicable paperwork.
Assist with ITM (Interactive Teller Machine) services when needed.
Strive to meet cross-selling and departmental goals.
Assist members with questions concerning ATM, debit and credit cards.
Provide membership information.
Explain procedures to initiate direct deposits and ensure proper forms are mailed to members.
Assist members with various payroll questions, requests for new payroll cards, or problems with payroll postings.
Provide information on new and ongoing promotions.
Assist with online banking duties.
Assist members with various Digital Banking services.
Benefits and Compensation:
Bonus and incentive opportunities
Paid Holidays
Paid Time Off (Vacation, Sick and Personal Days)
Medical, Dental and Vision Insurance
401(k) retirement program with matching funds
Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
Tuition Reimbursement Program
Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.
Auto-Apply