On-Site Customer Service Rep- Full time with Benefits
Call center representative job in Florida
Bilingual Spanish/ English Customer Service Representative Te gusta ayudar a los demás? Eres fluido en inglés y español? Join our dynamic team at Foundever in DeLand, FL, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 1398 S Woodland Blvd, DeLand, FL 32720. Please note that candidates must reside within commuting distance to our office.
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Job Overview
As a Bilingual Spanish/ English Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within.
Why You Should Join Us
Competitive Pay: Starting at $19/hour, with paid training at $15/hour.
Work Schedule: Minimum 40 hours per week, with weekend availability as needed.
Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts.
Growth Opportunities: Clear pathways for career advancement within the company.
What We're Looking For
Bilingual Proficiency: Must speak fluent English and Spanish
Location: Must reside in DeLand, FL, or within commuting distance
Age Requirement: Must be at least 18 years old
Education: High school diploma or GED equivalent is required
Experience: Preferred 6 months to 1 year of relevant work experience
Availability: Must have flexible availability during operating hours
Customer Service Skills: A professional attitude and strong aptitude for customer service are essential
Key Skills
Tech-Savvy: Proficient in navigating system tools to search for information and answers
Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently
Reliability: Dependable and responsible, with a strong commitment to your role
Critical Thinking: Capable of assessing situations and developing empathetic solutions
Service Orientation: A personal drive to serve others with compassion and professionalism
Organizational Skills: Strong organizational abilities to manage tasks effectively
Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
Equal Opportunity Employment (EEO)
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Interested in Becoming Part of Our Team?
Visit us at and connect with us on Facebook , LinkedIn , and Twitter .
Bilingual Generador de Prospectos en Tienda - Kendall
Call center representative job in Miami, FL
Pay: $18.00 per hour + commission Earning potential: $20 - $30/hour on average with commission Schedule: Sunday through Thursday Part-time and full-time opportunities available
Must be Bilingual
Join ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ professionals and over 45 years of trusted home service.
What We Offer:
Weekly pay via direct deposit
Commission on top of hourly rate
Paid training - no HVAC experience required
Career path into Sales Advisor roles
Full-time employees also receive:
Insurance available after 31 days
Low-cost medical (as low as $5/week)
Dental, vision, HSA/FSA
401(k) with company match
Paid time off + holiday pay
Company-paid life insuraance
Apply TODAY or call NOW to interview with our Retail Program Manager - 305-###-####.
Responsibilities:
Work inside a national retail home improvement store engaging customers about HVAC upgrades, indoor air quality, and energy savings. You'll promote free in-home consultations or schedule tune-ups - our expert sales advisors handle the rest.
Qualifications:
What You Need:
Outgoing personality and willingness to speak with shoppers
Retail, kiosk, or sales experience preferred (not required)
Ability to stand and walk during shift
Weekend and some holiday availability
Reliable transportation
Clean, professional appearance to represent the ARS brand
Must be at least 18 years old and pass a background check
Attend weekly in-office meetings
Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.
Customer Services Specialist
Call center representative job in Miami, FL
ABOUT THE ROLE
The Client Services Specialist will support a top-producing four-person leasing team in Miami, led by the Vice Chairman and Co-Head of Florida for the Miami Office. This person will play a central role in keeping the team organized and efficient, helping manage projects, client deliverables, and daily operations. The ideal candidate is a fast learner who thrives in a busy environment, takes initiative, and helps the team stay on track across all active assignments.
KEY RESPONSIBILITIES
Marketing Coordination
Lead all aspects of the team's marketing efforts, from concept through execution, for property campaigns, client presentations, and new business pursuits.
Lead Social Media Management efforts such as LinkedIn a plus
Develop, proof, and produce marketing materials including proposals, pitch decks, offering memorandums, and brochures that align with Savills' brand standards.
Use Salesforce, LinkedIn, CoStar, and Exact Target to support prospecting, marketing outreach, and engagement tracking.
Coordinate photography, floor plans, and other creative assets with vendors and internal teams.
Maintain and organize the team's contact database while improving marketing processes for better efficiency and results.
Financial Support
Handle billing, invoicing, and expense reports for the team.
Update and maintain stacking plans and other financial tracking tools in Excel.
Administrative Support
Greet and assist guests; answer and route incoming calls.
Manage incoming and outgoing mail and packages.
Keep Salesforce and other CRM databases accurate and up to date.
Schedule meetings, conference calls, and team activities.
Set up conference rooms and prepare materials for client meetings.
Client Interface
Help prepare materials and presentations for client meetings.
Participate in client pitches as needed.
Coordinate communication and logistics between the team and clients.
Process Management
Work closely with the team to manage all active projects and client assignments from start to finish.
Keep track of deliverables, deadlines, and follow-ups to ensure nothing falls through the cracks.
Anticipate next steps and help keep the team organized and accountable.
Serve as the central point of coordination for ongoing projects and team priorities.
Partner with other Client Services Specialists and Operations staff on office-wide initiatives.
Qualifications
Bachelor's degree preferred (Business, Marketing, Communications, Real Estate, Finance, or related field).
Professional, proactive, and able to work both independently and as part of a team.
Minimum of 3+ years of experience in marketing, administration, or commercial real estate preferred. Engagement and interaction with support of upper management is important.
Strong skills in Microsoft Office (Namely: Excel, PowerPoint, Word) and Salesforce.
Familiarity with Adobe InDesign, CRM, and email marketing tools such as SalesForce a plus.
Excellent written and verbal communication skills.
Strong organizational skills, attention to detail, and the ability to handle multiple priorities.
WHY JOIN US?
Join one of Miami's most established office leasing teams at Savills. This position offers exposure to all sides of the business-marketing, financial analysis, and client strategy-and is a great opportunity for someone looking to build a long-term career in commercial real estate.
Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic. Savills participates in the E-Verify program.
Call Center Representative I
Call center representative job in Orlando, FL
Call Center Representative Hiring Event
Tuesday January 13, 2026
OUC - The
Reliable
One - is excited to host a hiring event for Call Center Representatives to join our dynamic Customer Experience & Sales division. At OUC, we don't just work - we're building a bright future of innovation, service, and transformation for generations to come.
We're looking for passionate, customer-focused professionals who thrive in a fast-paced environment and are dedicated to delivering exceptional service. If you're ready to grow your career with a respected employer that values learning, development, and people-first thinking - apply today!
Enjoy comprehensive paid training that includes classroom learning and hands-on practice to fully prepare you for success.
How Our Hiring Event Works
Submit Your Application: Complete and submit your online application.
Selection Process: Candidates who meet the qualifications will be invited to the hiring event.
Contingent Job Offers: Candidates selected during interviews will receive a contingent job offer within 24-48 hours.
Work Schedule
Our Contact Center operates Monday-Friday, 7:00 a.m. - 6:00 p.m.
After completing training, your schedule will fall within these operating hours.
Hybrid schedule after training: 3 days in office (to include Tuesdays and Thursdays) and 2 days remote
Training Schedule: Monday-Friday, 8:00 a.m. - 5:00 p.m.
Work Location
This position may be assigned after training to any of OUC's three Orlando locations upon completion of training: Downtown Orlando (100 W. Anderson St.), Gardenia Center (3800 Gardenia Ave.), or Pershing (6003 Pershing Ave.).
Why You'll Love Working Here - A Few Highlights
Competitive weekly pay & stable day shift schedule
No late evenings or weekends
Paid classroom and on-the-job training
Very low-cost medical and dental benefits, plus paid life insurance (effective on hire date)
Robust Retirement Program, including a cash balance account with employer match and a health reimbursement account
Generous paid vacation, holidays, and sick time
Tuition assistance
Paid memberships in professional associations
Click here to view our Benefits Summary.
The Ideal Candidate Will Have:
High School Diploma or GED
An Associate degree or higher may substitute for one (1) year of experience
3+ years of customer call center or direct customer service experience
Experience with higher-level service tasks such as:
Servicing accounts
Processing payments
Investigating account issues
Navigating complaint resolution
Bilingual skills in Spanish (speaking, reading, and writing) are a plus
Previous utility industry experience is highly valued
Pay Rate: $19.074 per hour
Work location: 3800 Gardenia Ave, Orlando, FL 32839
Please see below a complete Job description for this position.
Job Purpose:
Responsible for handling a variety of aspects related to a customer's inquiry and account management, including, but not limited to initiating and terminating a customer's account, processing a payment arrangement, updating an account with proper notes, resolving billing issues, creating and explaining adjustments, high bill counseling, etc. Serve as a liaison between OUC and its current and potential customers. Accept ownership for effectively handling customer issues, complaints and inquiries over the phone, and keeping customer satisfaction at the core of every decision and behavior.
Primary Functions:
Confer with customers to provide routine information about utilities products or services, take or enter orders, or obtain details of complaints;
Resolve customer's service or bill-related concerns by ordering appropriate investigations for concerns and/or tests that would determine the causes of product malfunctions as reported by customers;
Use Customer Information Systems (i.e. PSERM, CC&B) to update and keep accurate records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken;
Refer unresolved customer grievances to designated departments for further investigation;
Transfer customer calls to the appropriate department when call concerns matters other than customer service;
Refer customers needing to make payments to the methods available (i.e. payment phone line, OUC website, authorized payment centers)
Identify customers' needs, clarify information, research every issue, and provide solutions and alternatives;
Handle sensitive situations and challenging customer inquiries via the telephone; explain company policies and procedures to internal and external customers;
Develop a familiarity with different aspects of OUC's Customer Service organization through cross-training and exposure to various tasks or functions;
Handle returned correspondence and billing;
Meet personal/team quantitative and qualitative goals set by management;
Perform other duties as assigned.
Education/ Certification/ Years of Experience Requirements:
High School Diploma or GED
Minimum of three (3) years of customer call center experience or direct customer service experience handling higher-order requests such as servicing accounts, processing payments, investigating account issues, etc.
Associates Degree or higher from an accredited college or university may substitute for one (1) year of the above experience
Bilingual in Spanish OR Portuguese OR Haitian Creole, to include speaking, reading, and writing (preferred)
Technical Requirements:
Working knowledge of all, but not limited to the following:
Call center operations;
Customer service practices and principles;
Familiarity with all, but not limited to, the following:
Software Application (i.e. Customer Information System (CIS) such as PSERM or CC&B);
Equipment (i.e. Hands-free communication headset)
Related industry, organizational, and departmental regulatory guidelines, best practices, and procedures;
Ability to:
Multitask in a fast-paced environment;
Clearly articulate information to customers over the phone;
Handle confidential customer information in an ethical manner;
Utilize job aides and other resources to assist customers;
Make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios, and percentages;
Use Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.).
OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations
.
EOE M/F/Vets/Disabled
#OUCFL
Bilingual Call Center Representative - Government Services
Call center representative job in Saint Petersburg, FL
HORNE is a professional services firm founded on a cornerstone of public accounting. As a top 25 business advisory firm, our team members serve clients from offices and project locations across the nation and Puerto Rico. Our Government Services practice is at the forefront of economic recovery programs nationwide with one of the most experienced and innovative teams anywhere. Our team provides program and project management, compliance, grant management, subject matter expertise and disaster recovery solutions needed to help government agencies affect positive change.
Essential Functions:
Answer large amounts incoming calls and handle according to HORNE policy including but not limited to fielding caller inquiries, directing callers to the appropriate staff member, or taking messages for internal staff.
Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
Keep records of all conversations in our database in a comprehensible way
Meet and/or exceed personal/team daily, weekly and monthly goals
Ability to evaluate a callers disposition and de-escalate situations involving dissatisfied callers
Provide administrative support such as copying, scanning, emailing, filing and faxing as needed
Strong written and verbal communication skills, which includes active listening
Ability to set priorities, adhere to a daily schedule, and manage time effectively
Work to cross-train on necessary functions required to successfully deliver services to
Be customer focused and have the ability to adapt to different personality types
Ability to provide a high-level of accuracy with excellent attention to detail
Position is required in office in one of the Pinellas County intake centers in order to collaborate directly with case management and leadership regarding program applicant calls.
Qualifications:
High School Diploma or equivalent required; associate or bachelor's degree preferred
2+ year experience in customer service or 1+ year high volume call center experience
Experience managing heavy call volume is preferred
Strong customer service and communication skills
Detail-oriented with the ability to manage multiple tasks under pressure
Proficient in Microsoft Office and data entry systems
Must be Bilingual Spanish/English
Ability to work both independently and as part of a team
Ability to pass a background check (fingerprinting may be required)***
Work Environment:
Up to 40 hours/week with flexible shifts
HORNE Values…
A forward thinking, anticipatory professional driven by a passion to pursue your full potential and dreams.
A work environment that promotes collaboration, consistency, and community service to empower people.
An inclusive culture that promotes career/life integration and invests in developing people in areas of focused expertise.
HORNE Offers…
An unrivaled distinctive, special culture that values collaboration, innovation, and positive energy which HORNE calls “Deliver with Care.”
A team of professionals grounded in strong, personal relationships and a sense of belonging to a common purpose for adding value and making a difference.
A dedicated team of individuals from diverse backgrounds working together to leave our clients better than we found them.
The firm you'll be joining is a decidedly different business advisory firm. HORNE goes beyond traditional accounting to collaborate, advise, and align with clients to transform rapid change and uncertainties into opportunities for growth and profitability.
We are a team that focuses on reaching our full potential, rewards high performance, and prioritizes leadership development for every team member. HORNE emphasizes health and personal development through our multiple wellness programs. Despite our size, HORNE takes time to recognize, support, and celebrate one another's successes, working together for the highest good. Come join us at team HORNE!
HORNE does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. HORNE will not be responsible for any agency fees associated with unsolicited resumes.
Call Center Representative
Call center representative job in Florida
Cellular Sales
Call Center Representative
Customer Service | Business Development
Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
JOB DESCRIPTION
Summary/Objective
Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.
Essential Functions
Follow up on distributed leads
Generate store traffic and contribute to the markets success
Handle customer inquiries both by phone and text
Support sales force by generating sales leads
Follow communication scripts when handing different topics
Research required information using available resources
Provide customers with product and service information
Candidates should be able to take feedback and criticism to improve productivity and character
Competencies
Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.
Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work
This is a full-time position.
Travel
No travel is expected for this position.
Required Education and Experience
High School diploma or GED
Preferred Education and Experience
Previous office experience
Proficient in Microsoft Office
Knowledge of customer service principles and practices
Experience in a call center or customer service environment
Data entry and typing skills (including 10 key)
Essentials
Positive attitude
High school diploma or equivalent; college degree preferred
Minimum two years of related work experience
Effective communication skills
Interest and understanding of technology products and services
Business ownership mentality
Compensation
The highest in the wireless industry
Auto-ApplyCall Center Sales Representative - Sign On Bonus
Call center representative job in Clearwater, FL
At PODS (Portable On Demand Storage), we don't just lead the moving and storage industry we redefined it. Since 1998, we've empowered customers across the U.S. and Canada with flexible, portable solutions that put customers in control of their move. Whether it's a local transition or a cross-country journey, our personalized service makes any experience smoother, smarter, and more human.
We're driven by a culture of trust, authenticity, and continuous improvement. Our team is the heartbeat of our success, and together we strive to make each day better than the last. If you're looking for a place where your work matters, your ideas are valued, and your growth is supported- PODS is your next destination.
JOB SUMMARY
NOTE: Training Class and Shift Schedule for this role is Monday-Friday from 9:00am to 6:00pm with start date of January 26th
PODS Sales and Service Center is searching for sales professionals who want more than just a job. Someone who wants to make a difference in people's lives during one of their biggest transitions: moving. As a Sales Representative, you'll be a friendly voice guiding customers through our proven 5-step consultative sales process. You'll help them find the perfect moving and storage solution while delivering an experience that's stress-free, supportive, and genuinely helpful.
A Day in the Life as a PODS Sales Associate
Your day starts with connecting to customers who are planning a big move. You'll ask questions, listen closely, and match them with the perfect PODS solution - then seal the deal with confidence.
Every call is different: one moment you're helping a family plan a cross-country move, the next you're assisting a service member or answering a quick customer service question. You'll bring energy, product knowledge, and a customer-first attitude to every interaction.
You'll aim to crush your goals - from sales targets to customer satisfaction - while keeping calls clear, professional, and efficient. At the end of the day, you'll know you've helped people through one of life's biggest transitions while growing your own skills and success.
To see a Day In The Life of a PODS Sales Associate is like CLICK HERE
Pay Rate During Training: $18.00 hr PLUS $1,000 sign-on bonus (see terms below)
Pay Rate Upon Successful 4 Week Training Completion: $18.00 hr + guaranteed commission (up to $500 per month for 3 months)
Pay Rate After First 3 Months From Training Completion: $18.00 + uncapped commission
Your Benefits Would Be:
* Hourly pay plus uncapped commission potential
* Get paid weekly
* Enjoy a no copay health coverage option*
* We match your 401(k) contributions up to 5%
* Paid time off accrual from day one
* Guaranteed commission during your first 90 days
* And much more!
What you will need to have:
* High School diploma or equivalent
* 1 + years of call center sales experience with performance-based incentives and metrics
* Proficiency with Microsoft Office tools
* Adaptability in a fast-paced environment
* Ability to think quickly on calls to recommend solutions
* Empathy and patience when addressing customer concerns
What will be nice to have:
* Proficiency with Five9 call center software
* Familiar with Salesforce CRM
* Certified Contact Center Associate (CCCA)
What You'll Bring to the Role
* Analytical & Product Knowledge
You solve problems with logic and creativity, ask the right questions, and use product knowledge to guide others.
* Communication & Presentation
You make a great impression, speak clearly, and deliver presentations that build confidence.
* Sales & Negotiation
You uncover customer needs, build trust, and find win-win solutions that close deals.
* Customer Focus
You put customers first, deliver quality service, and keep promises with care and detail.
* Tech Savvy
You're comfortable with computers, from data entry to spreadsheets, presentations, and more.
* Integrity First
You do the right thing, own your actions, and show honesty in everything you do.
Physical Requirements
* Ability to sit, type, and use a computer for extended periods.
* Ability to hear and communicate clearly using a telephone and headset.
* Occasional bending, stooping, or lifting of up to 50 lbs. may be required.
Working Conditions
* Standard business hours with occasional additional hours as needed.
* Travel requirements: Negligible
* Climate-controlled office environment.
* Consistent attendance and punctuality are essential.
* Employment contingent upon background check and/or drug screening; may include random screenings per company policy.
MANAGEMENT & SUPERVISORY RESPONSIBILTIES
* Typically reports to Management. Direct supervisor job title(s) typically include: Sup- Sales Operations
* Job is NOT directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management)
Disclaimer
This job description outlines the general nature and key responsibilities of the role. It is not intended to be an exhaustive list of all duties, skills, or requirements. Responsibilities may be modified as business needs evolve.
Sign-On Bonus Terms: the sign-on bonus totaling $1,000.00, subject to applicable tax withholdings and deductions. The sign-on bonus will be provided as follows: 50% in the first paycheck and 50% in the first paycheck after the completion of 90 days of employment. Retention of the sign-on bonus is contingent upon successful completion of one year of employment.
Equal Opportunity Employer
PODS Enterprises, LLC is an Equal Opportunity, Affirmative Action Employer. All qualified applicants will receive consideration without regard to race, color, national origin, ancestry, sex, sexual orientation, age, religion, disability, marital status, veteran status, or any other basis protected by law.
Assessment Notice:
By submitting an application for this position, you acknowledge and consent that you may be asked to complete a personality and/or skills assessment as part of the hiring process. These assessments are used solely as one component of the overall candidate evaluation and will not be the sole basis for any hiring decision. All assessment results will be handled in accordance with applicable laws and our internal selection guidelines.
#App3
Bilingual Customer Retention Rep.
Call center representative job in DeLand, FL
Job Description
About Us
What are we looking for?
We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team.
No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees.
SUMMARY
The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated.
What We Offer
Opportunity for internal promotion and career growth with company
Competitive pay plan
401(k) retirement plan options
Full benefits including voluntary short and long term disability, dental, health, vision, medical
Responsibilities
Greet customers in service drive. Make sure they are happy and being helped
Plant seed with customers in person concerning upgrading to a newer vehicle
Enhance the sales process by demonstrating the vehicles features on the lot
Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle
Call next day's service appointments to plant seed for upgrading
Qualifications
Must have a clean & valid driver's license
Must be willing to submit to a drug screen prior to employment
Enthusiastic with high energy throughout the workday
Outgoing and friendly, especially while handling objections
Quality customer service skills
Strong interpersonal and communications, in-person and over the phone
Persuasive and able to overcome customer objections
Proficient in basic business math including percentages
Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs
Persistent, competitive and good work ethic
Focuses on the customer's needs to enhance dealership and personal sales
Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales
Call Center Representative
Call center representative job in Lake Mary, FL
Ascensus is the largest independent retirement and Government Savings services provider in the US, helping millions of Americans save for the future. We are looking for client-focused talent who have service as part of their DNA, rather than just part of a job. We take serving our clients seriously and need individuals who want to learn our business, embrace our core values, and work within a team environment. If you can see every interaction as an opportunity to achieve client satisfaction, we want to talk with you!
New/Recent Graduates are encouraged to apply.
As part of our Call Center hiring efforts, we're using a video screening process. To learn more and to help prepare for this, click here!
The first 4-6 weeks consist of training from 8:00 am to 4:30 pm EST Monday through Friday in office.
Note: After training is complete, you remain in the 8am-4:30pm EST shift but will work in a hybrid schedule (Tuesday-Thursday) in office.
The Call Center Representative position is responsible for customer service and processing for account-based employee benefit plans within our service center teams. Service center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Associates will handle requests from participants, financial advisors, and plan administrators seeking information or executing requests on specific accounts, products or plans. They are responsible for providing high quality service to all callers using phone, email or chat. Call Center Representatives handle requests provide explanations regarding benefits and plan provisions, review claims information and update account owner contacts using provided processes. The associate provides excellent customer service through phone calls, emails and/or online chat and supports efficient administration of plans and department practices.
Essential Functions
Movement between service center roles, described above may take place to support business needs and seasonal volume, throughout the year. Training would be provided, prior to any movement to support a new product. The requirements listed are representative of the knowledge, skills, and/or ability required. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Below functions are across all roles.
Examine, review, process, calculate and (a) pay claims based on information, plan design, insurance filings, documentation and reports; or (b) administer payments based on plan information and documentation, in a timely manner.
Respond to all account owners and participant phone inquiries and requests in a timely and accurate manner. Meet department and individual service levels and quality goals and support department business objectives. Proactively engage participants, anticipate their needs, offer assistance and solutions.
Process financial and non-financial transactions timely and accurate.
Demonstrate flexibility and team-orientation.
Comply with plan document provisions, regulations, guidelines and company procedures. Maintain confidentiality and keep department, client and participant HIPAA compliant. Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
Required Education and Experience
Associates/Bachelors degree or equivalent experience.
2-3 years of call center or customer service experience preferred
Ability and proficiency with Microsoft Office and Excel applications, and claims processing or benefit card systems.
Ability to handle stressful situations regarding urgent customer needs. Advanced proficiency with Excel and database applications, including formatting and formulas.
Computer proficiency is required
Excellent listening, verbal and written skills
Detail oriented, flexible, and self-motivated
Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
Auto-ApplyCall Center Representative/Appointment Scheduler
Call center representative job in Boynton Beach, FL
Deck and Drive is looking for a motivated and energetic Call Center Representative to join our Marketing team in our Boynton Beach office. In this role, you'll be the first point of contact for prospective customers-driving appointments and supporting our sales pipeline through professional and goal-oriented outreach.
Hourly Rate with supplemental bonus structure
Responsibilities:
Make 150+ outbound calls daily or maintain 30 calls per hour
Follow a provided script with clarity and confidence
Schedule appointments with homeowners for our sales team
Convert older leads into new sales opportunities
Accurately enter and update customer information in our CRM (I360)
Track performance metrics and meet weekly goals
Requirements:
1-2 years proven experience in supporting client success
Excellent written and verbal communication skills
Ability to address complaints and issues with effective solutions and a positive attitude
Passion for delighting customers with above and beyond service
Excellent time-management and prioritization skills
Familiarity with CRM system i360 and Ring Central
Deck and Drive's benefits include health, vision and dental care, paid time off, retirement savings and professional development.
Employees can also take advantage of flexible work schedule, employee discounts, flexible work schedule.
Auto-ApplyCall Center Representative
Call center representative job in Clearwater, FL
Job DescriptionJoin Our Team as a Lead Activator!
Are you interested in joining one of Tampa Bay's Top Workplaces (for 12 years running!) that provides on-the-job training and a fun, high-energy atmosphere? If you said yes, then look no further!!!!
About Our Company
Founded in 1998, PostcardMania is all about making small business marketing better, smarter, and a whole lot more fun! We're proud to be one of Tampa Bay's Top 100 Workplaces, and as an Inc. 500 marketing powerhouse, we've built a team of over 350 amazing people and continue to expand our impact. When entrepreneurs want to see real results, they turn to us!
Your Mission
As a Lead Activator, you'll be the first point of contact for prospects who've already shown interest in our marketing services. Your job is simple but powerful: make a great first impression, spark a little excitement, and pass the conversation to one of our expert sales reps.
If you're upbeat, coachable, and ready to grow - this entry-level role could be your launchpad into a thriving sales career with us!
Compensation
This is an entry level position.
Pay starts at $15/hour while you complete 4 weeks of training.
Requirements
Pleasant phone voice
Ability to leave messages that are upbeat and spark the prospect's interest
Efficient in Microsoft Word and Excel
Persistent on reaching prospects
Benefits
Medical, dental and vision
401K
Short- and Long-Term Disability, Paid Vacation time that increases with longevity
6 paid holidays (New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas)
Incredible company culture that provides a relaxed yet super productive work environment
Call Center Representative
Call center representative job in Orlando, FL
Job Description
Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient.
Responsibilities
As a leading airline and luggage service provider across the nation, we are seeking energetic and outgoing candidates to join our Call Center family. The role of a Customer Service Representative is answer and handle high volume of phone calls in a polite and professional manner ranging from customer service questions to answering support questions from our many customers and subcontractors throughout the United States. This also includes answer inquiries and questions, handle complaints, troubleshoot problems and provide information for airline passengers who require their luggage to be delivered.
The candidate will be self-motivated, have excellent customer service skills and have experience with working with computers. Our ideal candidate must have strong organizational skills, and be able to follow instructions & complete assignments and tasks in a timely manner. This is a team oriented, fast paced environment with a lot of hands on training, support and guidance.
Field incoming requests from end users and customers via telephone, e-mail or other established support channels
Document all relevant information including name, organization, contact information, asset details, nature of issue, troubleshooting steps taken and resolution.
Utilize knowledgebase, FAQs, peers and all other available resources to aid in incident resolution to resolve customers' issues effectively and efficiently.
Create a positive customer service experience and build strong relationships through active listening, ensuring timely resolution or escalation, communicating promptly on progress and handling customers with a professional attitude
Answer incoming technical requests, quickly analyze, test and resolve the calls
Create requests using our ticketed tracking system to create and track progress of request
Process requests that are created via email and communicate with end users
Create a positive customer service experience and build strong relationships through active listening, ensuring timely resolution or escalation, communicating promptly on progress and handling customers with a professional attitude
Answer incoming technical requests, quickly analyze, test and resolve the calls
Create requests using our ticketed tracking system to create and track progress of request
Monitor and manage orders following up on statuses and progress
Communicate to end users and customers providing updates and statuses on their inquiries.
Requires a patient and understanding individual who knows how to satisfy customers and maintain a cool demeanor
Accurately enter data to ensure the orders are placed correctly.
Collaborate with co-workers to ensure all orders are entered for the day.
Ability to work independently and be able to work under pressure
Utilize computer systems and multiple applications to manage orders
Handling instances that involve customers who have been separated from their luggage
Qualifications
Exceptional written and verbal communication skills.
Ability to work collaboratively in a team environment and support team decisions.
Solid multi-tasking, prioritization and organizational skills. .
Travel Industry experience is a plus
Must be available to work holidays and weekends
Must be available to work our evening shifts between 3 PM-11:30 PM & 4 PM - 12:30 AM
Appearance Guidelines
Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards.
For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted
No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management.
Clean & well-maintained approved uniforms must be worn on shift
Additional requirements as specified by management
While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus.
Salary Range: $16.00 per hour
Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
________________________________________
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
Call Center Representative
Call center representative job in Brandon, FL
CALL CENTER REPRESENTATIVE
FLSA:
NON-EXEMPT
The Call Center Representative serves as a key point of contact for patients at Suncoast Community Health Centers. This
position manages a high volume of inbound and outbound calls, digital inquiries, appointment scheduling across multiple departments, and message routing.
The representative ensures accurate documentation, supports clinic operations, and maintains compliance with HIPAA regulations. Success in this role requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced, patient-centered environment.
Supervisory Responsibilities:
None
Duties/Responsibilities:
Respond to patient inquiries via phone and digital platforms.
Resolve issues effectively and ensure a positive experience with each interaction.
Schedule appointments across all departments and accurately document patient messages in the appropriate systems.
Prioritize message urgency and route calls or requests to the appropriate department or staff member.
Resolve routine and complex patient issues independently when possible, escalating to supervisors when necessary.
Maintain accurate and up-to-date patient records in the electronic health record (EHR) system.
Ensure full compliance with HIPAA regulations when handling patient information.
Follow all training protocols and operational guidelines to ensure consistent, high-quality service.
Participate in virtual and in-person team meetings, training sessions, and performance reviews as required.
Support department and clinic operations by performing additional tasks as needed to enhance patient care.
Provide feedback to supervisors on customer concerns, recurring issues, or process bottlenecks for improvement.
Perform additional tasks as needed to support the centers.
Required Skills/Abilities:
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Exhibit strong organizational and time management abilities, with a focus on meeting deadlines and managing multiple tasks efficiently.
Thrive in a fast-paced, high-volume, and occasionally stressful environment while maintaining professionalism and empathy.
Operate standard office equipment and maintain proficiency in Microsoft Office, Electronic Medical Records (EMR), and other relevant software platforms.
Education and Experience:
High School diploma or equivalent is required.
At least two years related experience is preferred.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Must be able to travel to various center locations as required.
Bilingual Customer Retention Rep.
Call center representative job in DeLand, FL
About Us
What are we looking for?
We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team.
No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees.
SUMMARY
The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated.
What We Offer
Opportunity for internal promotion and career growth with company
Competitive pay plan
401(k) retirement plan options
Full benefits including voluntary short and long term disability, dental, health, vision, medical
Responsibilities
Greet customers in service drive. Make sure they are happy and being helped
Plant seed with customers in person concerning upgrading to a newer vehicle
Enhance the sales process by demonstrating the vehicles features on the lot
Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle
Call next day's service appointments to plant seed for upgrading
Qualifications
Must have a clean & valid driver's license
Must be willing to submit to a drug screen prior to employment
Enthusiastic with high energy throughout the workday
Outgoing and friendly, especially while handling objections
Quality customer service skills
Strong interpersonal and communications, in-person and over the phone
Persuasive and able to overcome customer objections
Proficient in basic business math including percentages
Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs
Persistent, competitive and good work ethic
Focuses on the customer's needs to enhance dealership and personal sales
Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales
Auto-ApplyCall Center Representative - On Site
Call center representative job in North Lauderdale, FL
Company DescriptionJobs for Humanity is partnering with Teleperformance USA to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Teleperformance USA
Job DescriptionCategory : Customer Service/Support
Why You'll Choose Us
Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.
Benefits of working with TP include:
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs
Your Impact
Our customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Your Responsibilities
Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
Calmly attempt to resolve and de-escalate any issues
Escalate interactions when necessary and appropriate
Respond to requests for assistance and/or possible processing payments
Track all call related information for auditing and reporting purposes
Provide feedback on call issues
Upsell if required
What We're Looking for
High School Diploma or equivalent
IT/Network certifications/degrees preferred
18 years of age or older
Proven call center experience
Typing 25 WPM
Proficient in PC operation and navigation
Entry-level network troubleshooting
Ability to set up home Wi-Fi network
Ability to set up and configure a router or switch
Core proficiency with a laptop or desktop computer
Able to work independently
Have excellent communications skills, both oral and written
Ability to work in a constantly changing and fast paced environment
Ability to stay composed and objective
Strong listening skills
Being One of Our People
It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.
Teleperformance is an Equal Opportunity Employer
Call Center
Call center representative job in The Villages, FL
Takes Patient information, verifying demographics
Provides service and information by answering questions; offering assistance, going the extra mile.
Maintains call center database, under HIPAA Laws, updating contact log, working with integrity it's a requirement
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Job Type: Full-time
Salary: $13.00 to $16.00 /hour
Auto-ApplyBilingual Generador de Prospectos en Tienda - Broward / Pembroke
Call center representative job in Hollywood, FL
Pay: $18.00 per hour + commission Earning potential: $20 - $30/hour on average with commission Schedule: Sunday through Thursday Part-time and full-time opportunities available
Must be Bilingual
Join ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ professionals and over 45 years of trusted home service.
What We Offer:
Weekly pay via direct deposit
Commission on top of hourly rate
Paid training - no HVAC experience required
Career path into Sales Advisor roles
Full-time employees also receive:
Insurance available after 31 days
Low-cost medical (as low as $5/week)
Dental, vision, HSA/FSA
401(k) with company match
Paid time off + holiday pay
Company-paid life insuraance
Apply TODAY or call NOW to interview with our Retail Program Manager - 305-###-####.
Responsibilities:
Work inside a national retail home improvement store engaging customers about HVAC upgrades, indoor air quality, and energy savings. You'll promote free in-home consultations or schedule tune-ups - our expert sales advisors handle the rest.
Qualifications:
What You Need:
Outgoing personality and willingness to speak with shoppers
Retail, kiosk, or sales experience preferred (not required)
Ability to stand and walk during shift
Weekend and some holiday availability
Reliable transportation
Clean, professional appearance to represent the ARS brand
Must be at least 18 years old and pass a background check
Attend weekly in-office meetings
Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.
Customer Service Representative! $19/hr
Call center representative job in Paisley, FL
Bilingual Spanish/ English Customer Service Representative Te gusta ayudar a los demás? Eres fluido en inglés y español? Join our dynamic team at Foundever in DeLand, FL, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 1398 S Woodland Blvd, DeLand, FL 32720. Please note that candidates must reside within commuting distance to our office.
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Job Overview
As a Bilingual Spanish/ English Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within.
Why You Should Join Us
Competitive Pay: Starting at $19/hour, with paid training at $15/hour.
Work Schedule: Minimum 40 hours per week, with weekend availability as needed.
Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts.
Growth Opportunities: Clear pathways for career advancement within the company.
What We're Looking For
Bilingual Proficiency: Must speak fluent English and Spanish
Location: Must reside in DeLand, FL, or within commuting distance
Age Requirement: Must be at least 18 years old
Education: High school diploma or GED equivalent is required
Experience: Preferred 6 months to 1 year of relevant work experience
Availability: Must have flexible availability during operating hours
Customer Service Skills: A professional attitude and strong aptitude for customer service are essential
Key Skills
Tech-Savvy: Proficient in navigating system tools to search for information and answers
Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently
Reliability: Dependable and responsible, with a strong commitment to your role
Critical Thinking: Capable of assessing situations and developing empathetic solutions
Service Orientation: A personal drive to serve others with compassion and professionalism
Organizational Skills: Strong organizational abilities to manage tasks effectively
Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
Equal Opportunity Employment (EEO)
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Interested in Becoming Part of Our Team?
Visit us at and connect with us on Facebook , LinkedIn , and Twitter .
Call Center Representative
Call center representative job in Riverview, FL
Cellular Sales
Call Center Representative
Customer Service | Business Development
Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
JOB DESCRIPTION
Summary/Objective
Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.
Essential Functions
Follow up on distributed leads
Generate store traffic and contribute to the markets success
Handle customer inquiries both by phone and text
Support sales force by generating sales leads
Follow communication scripts when handing different topics
Research required information using available resources
Provide customers with product and service information
Candidates should be able to take feedback and criticism to improve productivity and character
Competencies
Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.
Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work
This is a full-time position.
Travel
No travel is expected for this position.
Required Education and Experience
High School diploma or GED
Preferred Education and Experience
Previous office experience
Proficient in Microsoft Office
Knowledge of customer service principles and practices
Experience in a call center or customer service environment
Data entry and typing skills (including 10 key)
Essentials
Positive attitude
High school diploma or equivalent; college degree preferred
Minimum two years of related work experience
Effective communication skills
Interest and understanding of technology products and services
Business ownership mentality
Compensation
The highest in the wireless industry
Auto-ApplyCall Center Operator
Call center representative job in The Villages, FL
Busy medical group is looking for a call center operator who has experience in a medical office environment. The ideal candidate will be able to work in a fast paced environment, understand how to provide exceptional customer service to patients. ,
We provide competitive benefits including health, vision and dental, 401k and paid time off.
Job Type: Full-time
Customer Service: 1 year (Preferred)
medical office: 1 year (Preferred)
Education:
High school or equivalent (Required)
Language:
Spanish (Required)
Work Location:
One location
Benefits:
Health insurance
Dental insurance
Vision insurance
Retirement plan
Paid time off
This Job Is:
A job for which military experienced candidates are encouraged to apply
Open to applicants who do not have a college diploma
Auto-Apply