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Call center representative jobs in Florissant, MO - 712 jobs

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  • Customer Support Representative

    Insight Global

    Call center representative job in Saint Louis, MO

    Title: Customer Support Representative Duration: 12 month contract + possible extensions Required Skills & Experience Must go onsite 5 days/week Must be able to complete Missouri fingerprint check. Experience using phone support systems/call center software (e.g., Five9, Zendesk, Genesys, AWS, Dialpad, Nextiva, Talkdesk). 1+ years of experience in call center or related field. Associates Degree or Bachelors degree Active listening skills and excellent communication. Attention to detail and organizational skills. Reliability. Data Entry experience Experience with Excel, Outlook and Word Plus but not required: Genesys software experience. Experience with Salesforce or similar CRM. Experience with SharePoint. Background in childcare/health. Government background. Bilingual Job Description Multiple shift times available; rotating weekend shifts, call center operates between 8:00 AM - 10:00 PM Monday- Fridays, and 8:00 AM - 12:00 PM CST on Saturdays. Assist with calls, responding to incoming inquiries and answering questions from families about childcare subsidy and/or childcare providers seeking federal or state funds. Utilize call center software, specifically Genesys Cloud Services, for daily tasks. Ensure calls are handled efficiently and effectively. Answer basic questions about childcare based on state program training.
    $30k-39k yearly est. 1d ago
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  • Customer Service Sales Representative

    Altyn Marketing LLC

    Call center representative job in Saint Louis, MO

    Job Title: Spectrum Sales Representative Job Type: Full-Time (40 hours/week) Pay: $60,000 $75,000 per year Schedule: 8-hour shifts (morning/evening), weekends required About the Role We are hiring entry-level Sales Representatives to promote Spectrum products in a retail store environment. This role offers paid training, performance-based promotions, and long-term career growth. Responsibilities Sell Spectrum products and services in a retail setting Greet customers and identify their wireless and entertainment needs Upsell and cross-sell plans, accessories, and bundles Meet or exceed sales goals Maintain a clean and organized store Work as part of a team to deliver excellent customer service What We Offer Competitive pay ($60K $75K) Paid training Fast promotion opportunities based on performance Team events, recognition programs, and travel opportunities Mentorship and leadership development Requirements Customer service or retail experience (preferred, not required) Strong communication skills Motivated, positive, and goal-oriented Flexible availability, including weekends Must be able to commute to St. Louis, MO 63101 Apply Now Qualified candidates will be contacted within 48 hours, or contact our HR Team *****************
    $60k-75k yearly 15d ago
  • Customer Service Representative

    Hawthorne Animal Hospital 4.0company rating

    Call center representative job in Glen Carbon, IL

    Hawthorne Animal Hospital has been serving Glen Carbon, Edwardsville, and the St. Louis Metro East for over 65 years. Along with general practice care, our facility also provides 24/7 emergency and intensive care. The Veterinary Customer Service Representative creates the first impression of our hospital to our clients. This employee maintains a "client first" mentality, is a client/patient advocate, and assists in control of the overall flow of the hospital. What are we looking for in a Veterinary Customer Service Representative? A motivated team player An excellent communicator. You will be interacting with doctors, nurses, clients, support staff, other veterinary clinics, pharmacies, and more. A dedicated individual who wants to learn about veterinary medicine. Someone who demonstrates compassion when helping our clients and their pets. Veterinary Customer Service Representative Job Overview: Schedule appointments Check in clients and patients, check out appointments Answering phone calls, including emergency calls. Various administrative tasks including but not limited to; patient rechecks, prescription requests, online appointment requests. What are the qualifications needed for our Veterinary Customer Service Representative? Available to work 12 hour shifts that include full weekend and holiday availability. Must have a working knowledge of a multi line phone system and general office equipment and software Be able to pass a drug screen. Be comfortable interacting with clients in person and over the phone. Be able to remain calm during emergency client/patient situations. Benefits: * 401(k) * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance * Employee Pet Wellness Program * Referral Program * Professional development assistance JOB CODE: CSR
    $29k-37k yearly est. 60d+ ago
  • Electronic Services Call Center Representative

    First Community Credit Union 3.8company rating

    Call center representative job in Chesterfield, MO

    There is an immediate opening in our Electronic Services Department for a Call Center Representative. The ideal candidate will enjoy helping people, have great communication skills with both members and co-workers, be proficient in technology across multiple platforms including but not limited to Microsoft Office and Excel, possess strong clerical, analytical, organizational, and multitasking skills and have the capability to learn quickly and work at a fast pace. Duties include answering inbound calls primarily pertaining to debit cards, basic financial transactions, responding to Chat and email, and other various tasks to support the department. The hours for this position are Monday - Friday 10:30 a.m. to 7:00 p.m. and Saturdays 8:30 a.m. to 12:30 p.m., with a full day off during the week when a Saturday is worked. Must be flexible to work a rotating schedule.
    $32k-39k yearly est. Auto-Apply 60d+ ago
  • Part Time Customer Service Representitive

    City of O'Fallon, Mo 3.4company rating

    Call center representative job in OFallon, MO

    Part-Time Customer Service Representative Are you organized, detail-oriented, and passionate about delivering exceptional customer service? If so, join the City of O'Fallon's Environmental Services Team as a Part-Time Customer Service Representative! This position offers competitive pay with an expected starting rate of $21.37 hourly. As a Part-Time Customer Service Representative, your responsibilities would include but are not limited to: * Answering telephones and greeting visitors * Dispatching drivers to resolve customer complaints. * Scheduling bulk, white goods, and yard waste pickups. * Maintaining records of all calls. * Processing customer billing. * Maintaining databases. We are seeking an individual with strong knowledge of customer service principles, proven problem-resolution and analytical skills, and excellent oral and written communication abilities. Proficiency with computers, job-related software programs, and accurate typing skills are highly preferred. Candidates must be able to work Tuesday through Friday for up to 30 hours per week. ABOUT THE CITY OF O'FALLON Join the team that keeps O'Fallon as one of the "Best Places to Live for Families", (Fortune Magazine, 2024) and the #6 ranked "Top 25 Best Places to Live in the Midwest" (livability.com, 2024). O'Fallon, Missouri, has grown from small, rural roots into a thriving City that is home to international employers and more than 1,800 local businesses. With more than 91,000 residents, O'Fallon is now the second largest City in the St. Louis Metro Area, and the City has become a driving force in the region's economy. Working for the City allows you to be part of it all with great benefits, competitive pay and a positive work environment. Apply today and join the team at one of the country's best cities! ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this position in O'Fallon, Missouri, please complete our application. We look forward to meeting you! The City of O'Fallon is an EEOC employer and participates in eVerify.
    $21.4 hourly 18d ago
  • Customer Service Representative - Part-time PRN

    Chestnut Health Systems 4.2company rating

    Call center representative job in Belleville, IL

    Have strong customer service and business office skills? Want to work for an agency that's all about helping others? Chestnut Health Systems needs you for this part-time PRN position! This position will be based at our Belleville, IL office. Responsibilities Greet clients and visitors in a way that is courteous and respectful and that creates a safe and welcoming environment. Gather demographic, financial, and insurance information in person or by telephone. Discuss payment plans, waivers, and fee agreements with patients. Ensure that patients' electronic medical records include complete documentation and information. Verify current payer eligibility. Schedule appointments. Operate standard office equipment. Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness. Qualifications High school diploma or equivalent. Strong customer service background. Excellent telephone skills. Knowledge of standard office procedures and use of office equipment. Good interpersonal and organizational skills, attention to detail, and discretion in handling confidential information. Ability to manage multiple tasks. Basic keyboarding skills. Experience using MS products. Ability to commute among locations to perform assigned duties. Valid driver's license, private auto insurance. Must be insurable. Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway ! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $16.00 - $17.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!
    $16-17 hourly Auto-Apply 29d ago
  • HR Call Center Representative

    Integrated Resources 4.5company rating

    Call center representative job in Maryland Heights, MO

    Integrated Resources, Inc., is led by a seasoned team with combined decades in the industry. We deliver strategic workforce solutions that help you manage your talent and business more efficiently and effectively. Since launching in 1996, IRI has attracted, assembled and retained key employees who are experts in their fields. This has helped us expand into new sectors and steadily grow. We've stayed true to our focus of finding qualified and experienced professionals in our specialty areas. Our partner-employers know that they can rely on us to find the right match between their needs and the abilities of our top-tier candidates. By continually exceeding their expectations, we have built successful ongoing partnerships that help us stay true to our commitments of performance and integrity. Our team works hard to deliver a tailored approach for each and every client, critical in matching the right employers with the right candidates. We forge partnerships that are meant for the long term and align skills and cultures. At IRI, we know that our success is directly tied to our clients' success. Job Description Responding to employee questions and inquiries about employee benefit programs and human resource policies. Provides assistance with disability, health, and life benefits, paid time off, and retirement plans. Prepares appropriate documentation and processes necessary paperwork. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Qualifications 1-2 years previous administrative support in HR department Additional Information Job Responsibilities:. Handles various levels of inquiries concerning compensation, position management, payroll and benefits administration. Provides first line of contact for employees, external vendors, Trust department, and other plan administrators via telephone. Researches and resolves basic inquiries regarding payroll activity and tax withholdings. Provides frontline assistance regarding programs, policies, and procedures.-Responsible for problem-solving and resolving Tier 1 type of questions. Documents calls and forwards ticket to Tier 2 for resolution if unable to resolve.
    $31k-38k yearly est. 60d+ ago
  • Call Center Agent

    Neighbors Credit Union 3.7company rating

    Call center representative job in Saint Louis, MO

    Neighbors Credit Union is a growing, not-for-profit, full-service financial institution that was established in 1928 in St Louis. Our mission is to provide great member experiences through innovative products, superior service, and trusted advice, while strengthening our community with financial education. We are dedicated to the success of our members and employees to ensure we are the financial institution of choice. Who are you at Neighbors Credit Union? Be a brand ambassador and allow the mission, vision and service standards established by Neighbors Credit Union guide you in everything you do. Provide awesome service to internal and external members, act with integrity, provide trustworthy guidance, make it easy to do business with us, make others feel important, and take personal responsibility in everything you do. Responsibilities and Daily Job Duties Uncovers members' financial needs and offers appropriate recommendations. Performs proactive activities to provide excellent service and achieve member growth. Provides member support and problem resolution for complex issues to ensure member satisfaction. Supervises and educates members on using all electronic service delivery channels offered both in the branch and through their personal devices. Handles all electronic messaging, inbound phone and video calls related to members' accounts or general questions about NCU services. Ensures compliance with all related federal and state regulations; stays current on fraud training and trends. Manages and maintains member records and follows guidelines to ensure proper system management. Works with team members to resolve complaints and provide support as needed. Processes financial transactions, including cash handling. Performs operational responsibilities, such as auditing, ITM/ATM maintenance, cash management, and vault maintenance. Oversees team members across various markets/branches; provides peer training as needed. Maintains the authority to discipline subordinates as needed. Requirements Qualifications Minimum of two years' experience in service delivery, with preferred cash handling experience. Proven experience in technology usage. An avid user of financial institution's online tools for personal banking. Education Preferred College Degree must have High School Diploma or equivalent. Rewards This position is full time and will be eligible for benefits, and an annual incentive plan. We have excellent opportunities for career advancement and professional development. Salary ranges from $22.00 - $25.00 Schedule The Member Engagement Center is open Monday through Saturday 9:00 AM - 7:00 PM. Supplemental Pay? No Benefits (Eligible the first of the month after your hire date) Medical Dental Vision Employee Paid Life Insurance Voluntary Life Insurance Short Term and Long-Term Disability HRA and FSA 401k with matching contributions Tuition Reimbursement 4 weeks of PTO Sick Time off that can be for both employee and family members Birthday PTO Location 6260 S Lindbergh Blvd St Louis MO 63123 Salary Description $22.00 - $25.00
    $22-25 hourly 42d ago
  • Customer Excellence Representative

    HOYA Group 4.4company rating

    Call center representative job in Columbia, IL

    Join The HOYA Vision Care Team! For over 60 years, HOYA Vision Care has been a passionate leader in optical technology innovation. As a manufacturer of high quality, high performing eyeglass lenses, we continuously aim to bring the best possible vision care solutions to eye care professionals. We are currently hiring a Customer Service Representative! Wage: $18/hour Shift: Monday - Friday 9:00am - 5:30pm Location: Columbia, IL What's in it for you? Health/Dental/Vision/Disability Insurance Tuition Reimbursement 401K plans PTO and Paid Holidays And more! What you'll do: Answer incoming calls from customers in a professional manner. Receive new orders, input Rx order correctly into DVI. Address and resolve customer requests and issues related to lab, lenses, services, pricing, product. Direct complaints concerning billing and services rendered. Refer complaints of service failures to designated department managers for investigation. Locate an order's current or past position in the facility by checking in computer system. Tag trays when necessary for expediting. Give estimated order completion times, monitor own “promise jobs,” and notify customers of delays. Document phone conversations in account notes in DVI. • Keeps abreast of products and availability. Qualifications: High School Diploma or GED 2 years of telephone customer service experience a plus Optical experience recommended Insurance billing and reconciliation recommended (VSP, VBA, VCP, Superior, and Eye-Med)
    $18 hourly Auto-Apply 29d ago
  • Call Center Representative

    Bath Planet

    Call center representative job in Saint Louis, MO

    Job DescriptionCall Center Representatives Exciting Opportunity Awaits! Ready to make a positive impact while earning a substantial income? Look no further! Bath Planet of St. Louis and More is on the hunt for dynamic individuals to join our team as Call Center Representatives. Why Choose Us? Rapid Growth: We're one of the fastest-growing companies in the industry. Professional Reputation: We stand strong behind our products and workmanship. Help Homeowners: Assist homeowners in improving their homes. Responsibilities: Deliver a scripted pitch tailored to homeowners' needs. Handle questions and objections with finesse. Obtain homeowner information (name, address, phone, email). Schedule appointments over the phone and input details into the computer. Keep detailed notes of conversations. Follow up with potential homeowners who respond to advertisements. Key Competencies: Sales and marketing knowledge. Relevant experience in telemarketing, sales, or promotions. Product knowledge (don't worry, we provide training!). Proficiency in relevant computer applications. Excellent communication skills. Ability to gather and manage information. Persuasiveness and adaptability. Initiative and tenacity. High energy level and self-motivation. Perks and Benefits: Industry-best training. Ongoing support. Advancement opportunities. Exciting working environment. Incentive programs (win gift cards, lunches, and days off!). Company Culture at Bath Planet of St. Louis and More: Collaboration: We believe in working together to achieve common goals. Our team supports one another, shares ideas, and celebrates successes. Professionalism: We maintain a high standard of professionalism in all interactions. Respect, integrity, and honesty are at the core of our culture. Innovation: We encourage creativity and innovative thinking. Whether improving processes or finding new solutions, we value fresh perspectives. Employee Development: We invest in our team's growth. Industry-best training, ongoing support, and advancement opportunities are available. Fun Environment: We make work enjoyable! Incentive programs, contests, and team-building activities keep things exciting. Employee Recognition and Celebrations: Recognition Programs: Outstanding performance is acknowledged publicly through regular recognition programs. Whether it's hitting sales targets, providing exceptional customer service, or contributing innovative ideas, we celebrate these accomplishments. Employee of the Month: Each month, we recognize an exceptional team member as the “Employee of the Month.” This recognition comes with perks like gift cards, a special parking spot, or additional time off. Team Celebrations: When our team achieves significant milestones (such as meeting quarterly goals), we celebrate together. It could be a team lunch, a fun outing, or a themed event. Anniversary Celebrations: We honor employees' work anniversaries. We appreciate their dedication and commitment. Personalized Appreciation: Managers and colleagues express appreciation through personalized notes, emails, or shout-outs during team meetings Experience: Customer service Telemarketing Active listening Sales Call center Our culture is all about positivity and support. If you join us, your achievements won't go unnoticed! Ready to Join the Adventure? Remember, we're not just a company; We're A FAMILY! Complete the online application if you're ready for a dynamic work environment. If you need assistance with resume submission, please call Kristi at **************. Let's make home improvement fun! Job Type: Full-time Pay: $15.00 - $17.00 per hour Shift: Morning shift Work Location: In person Powered by JazzHR dr NIsp0cxk
    $15-17 hourly 31d ago
  • Call Center Representative

    Senior Health Solutions 3.6company rating

    Call center representative job in Saint Charles, MO

    Senior Health Solutions is a state-licensed agency that specializes in the senior life and health insurance market. We pride ourselves on outstanding customer service and deliver quality service to our clients. Job Summary As a Call Center Representative, employees will receive calls from prospective and current clients. You will be working with them by assisting in Medicare enrollment. The call center employee works with the client to verify eligibility and gathers the necessary information from the client to assist with the Medicare enrollment. This is not a remote position. Responsibilities Taking inbound calls, listening to client questions and fulfilling their needs. Guiding clients through the enrollment process with excellent communication skills. Qualifications and Skills Pleasant phone voice with good customer service skills Good computer and keyboarding skills Previous Call Center experience a plus (not required) Outgoing and energetic attitude Active Listening Skills giving full attention to what clients are saying, taking time to understand the points that are being made, and not interrupting at inappropriate times. Ability to multitask Excellent problem-solving skills Benefits and Perks Uncapped Bonus and Commission 26% of our Licensed Advisors are Top Producers with an annual wage of 100k - 150k+ 21% of our Licensed Advisors have an annual wage of 60k - 85k Renewals begin after 13 months, adding more potential income. Health Insurance available after 60 days 401k with a partial company match Monday through Friday, occasional Saturdays, NO SUNDAYS All training paid Surprise Incentives throughout the year Powered by JazzHR R3UzkTMW9D
    $28k-35k yearly est. 7d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Call center representative job in Saint Louis, MO

    Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
    $27k-33k yearly est. 60d+ ago
  • Customer Success Representative - $20/hr ($21/hr after 90 Days)

    Missouri Insurance Advisors

    Call center representative job in Wildwood, MO

    Job DescriptionBenefits: Opportunity for advancement Paid time off Training & development Customer Service Representative Compensation: $20 per hour starting, $21 after 90 Days! Wildwood Insurance Advisors is growing fast, and we are looking for customer service professionals who want more than a typical job. Our culture is built on working hard, supporting each other, and celebrating wins together. We invest in our people, encourage growth, and challenge our team to hit both personal and professional goals. If you are looking for a role where you can make an impact, build real skills, and grow within an expanding organization, this could be a great fit. WHAT YOU CAN EXPECT IN THE CUSTOMER SUCCESS POSITION: Youll be in a position that is vital to our company's success, where you have the opportunity to ensure our customers have a positive experience with our products and services. Your day to day will consist of communicating with our current clients through phone, email and SMS communication, to ensure that they are getting the most out of their experience. In this role you will need to learn the basics about Medicare and Ancillary products so that you can answer customer questions and explain policy coverage. You will maintain accurate records of client interactions and policy details. This position requires a person with excellent communication skills, specifically phone call etiquette. Our clients depend on us as professionals to be knowledgeable and well organized, therefore to excel you must have strong organizational and time management skills. Our organization thrives on its culture so being a team player is imperative to our mission. We are professionals and we expect all of our candidates to be professionals as well, so a high degree of professionalism and ethical standards is expected. WHAT TO EXPECT AS NEW EMPLOYEE AT WILDWOOD INSURANCE ADVISORS: Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.
    $20 hourly 6d ago
  • BLV - Airport Operations Center Operator

    Avports LLC

    Call center representative job in Mascoutah, IL

    Airport Operations Center Operator REPORTS TO: Airport Operations Supervisor/ARFF Captain AIRPORT: Mid America St. Louis Airport The Airport Operations Center Operator (AOCO) plays a vital role in overseeing and supporting daily operational and security functions at MidAmerica St. Louis Airport. This position ensures compliance with established procedures and regulatory requirements, contributing to the safe, secure, and efficient operation of the airport. SKILLS AND KNOWLEDGE Must possess situational awareness, alertness and skill in detecting and recognizing safety hazards. Must have ability to understand and carry out instructions. Must be able to achieve or meet all training required and TSA 1542. Must achieve and maintain knowledge and skills related to airport operations, and related security duties. Ability to remain calm during stressful situations which may involve life-safety incidents DUTIES Perform tasks associated with the Airport Operations Center (AOC), terminal operations and other duties as assigned. Answering multi-line phone systems Monitoring and communicating on radio frequencies Monitor airport-wide fire alarm system Operate and Monitor CCTV system Accurately maintain daily logs Under the direction of the General Manager/Chief of Public Safety or Deputy Chief of Public Safety and the Shift Operations Supervisor/ARFF Captain, assist and participate in operations, life safety, and security activities at the airport and its facilities. Maintain all tools and equipment in good working condition. Accurately prepare reports as required. Assist in controlling vehicular and pedestrian AOA entry Maintain surveillance of the terminal and other buildings and provide general security of the Airport. Must obtain and maintain knowledge of the AEP, ACM, SICP, ASP, TSA 1542, and FAR 139, as well as any other relevant material for the position of AOC Operator. Contribute to the publication of relevant Notice to Airman (NOTAMS) for the Airport based on criteria established in the Airport ACM. As directed, review ID badge applications and verify accompanying personal identification (and immigration - if applicable) documents, - schedule and send notifications, ID badge printing and issuance. PROFESSIONAL EXPERIENCE / QUALIFICATIONS / EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS To perform this job successfully, the selected individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least eighteen (18) years of age. Must be a citizen or lawful resident of the United States. Must possess a high school diploma or equivalent. Must possess a valid motor vehicle operator's license throughout the employee's employment. Must pass a Transportation Security Agency (TSA) background check. A felony Driving Under the Influence (DUI) conviction will be disqualifying. Must be able achieve or have and maintain a current CPR and AED certification. Position involves shift work. COMPENSATION Competitive compensation package. NON-DISCRIMINATION COMMITMENT Avports policies focus on eliminating all discrimination based on gender, race, ethnicity, indigenous identity, disability, sexual orientation, and gender identity. Avports commitment to gender equality and non-discrimination focuses on issues related to equal opportunities and treatment for all women and men in the employees' recruitment, selection, promotion, compensation, and development processes. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be regularly required to stand; walk; use hands to finger, handle to feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell. The employee will occasionally be required to sit. The employee must regularly lift and/or move more than 75+ pounds. Specific vision abilities required by this job include vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Infrequent US Domestic travel may be required. COGNITIVE DEMANDS Attention to detail and focus on quality Highest levels of integrity Ability to inspire, lead and motivate people, including him/herself and others Ability to gain and maintain trust among customers, staff, and stakeholders Ability to negotiate and gain consensus Ability to manage and resolve conflict in a productive way Calm, tactful, respectful, and diplomatic character Ability to work under situations of stress and with limited resources Excellent teamwork capabilities High degree of emotional intelligence and empathy REFERENCES Up to three positive references from previous employers and/or supervisors may be required
    $26k-35k yearly est. Auto-Apply 60d+ ago
  • HUMANE SERVICES REPRESENTATIVE / PET ADOPTION CENTER

    St. Charles County, Mo 4.3company rating

    Call center representative job in Saint Charles, MO

    Apply Now JOB OVERVIEW: The purpose of this position is to provide clerical assistance to the Division, enter data into computer, assist the public with intakes and adoptions, answer direct inquiries from the general public and promote responsible pet ownership. This position acts under the supervision of the Administrative Assistant. RESPONSIBILITIES: * Verifies accuracy of Rabies Vaccination Certificates and enters data into computer. * Receives and codes Rabies Vaccination forms. Verifies rabies vaccination tags. * Inputs information into the computer. * Answers, screens, and directs incoming telephone calls. * Accepts returned traps or equipment, verifies condition with kennel staff, returns trap deposits. * Prepares correspondence, reports, and other documents as directed. * Greets, directs and collects fees from visitors. * Receives, releases, and processes strays, surrendered and adoption animals. * Files vaccination documents, purchase orders, invoices, and other documents as directed. * Educates the public on responsible pet ownership. * Corresponds with Animal Control officers in the field using two-way radio and computer, dispatches calls. * Process adoptions and disseminates information at special and off-site events. * Accepts and approves adoption applications, researches information as needed. * Dispatches animal control officers as needed. * Assumes duties of Administrative Assistant in their absence. * Assists in the preparation and record keeping of invoices, purchase orders, and public notifications. * Assists in preparation and recording of payroll. * Maintains animal records and files. * Prepares bills for veterinarians and records information in ledger. * Opens and distributes mail. * Assists with cleaning kennels, picks up after cats or dogs, handles some animals. * Cannot telecommute. * Other duties as assigned. REQUIREMENTS: * Education * General/tech high school diploma or GED equivalent * Job Experience * 1-3 years of experience, with 2 years of clerical experience. * Knowledge, skills, and abilities * Training including some record keeping, customer service, and/or book-keeping training. * Must have basic computer skills. * Some knowledge of domestic animal behavior and breeds of dogs and cats helpful. * Must be able to work a flexible schedule as needed including some Saturdays. * Requires successful completion of computerized clerical skills testing as follows: * Data Entry * Microsoft Outlook * Customer Service * Please call the Human Resources office at ************ to register for clerical testing to be completed online or in person. If you completed clerical testing prior to 8/13/25, please note that our clerical testing has changed, and you may be required to retest. Please contact Human Resources at ************ for more information. This is a full-time position which includes a full range of benefits including Paid Time Off, Extended Medical Leave, Holidays, Employee Health, Dental, Life, Disability, Retirement, and Tuition Assistance programs. TO APPLY: All applications must be submitted using the APPLY NOW link above. We do not accept faxed, e-mailed or print applications. This is a full-time position which includes a full range of benefits including Paid Time Off, Extended Medical Leave, Holidays, Employee Health, Dental, Life, Disability, Retirement, and Tuition Assistance programs. Applications will be accepted on a continuing basis until the position is filled or a sufficient number of qualified candidates have applied. St. Charles County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. St. Charles County is a drug and alcohol-free workplace. A pre-employment drug screen is required for all positions.
    $27k-30k yearly est. 9d ago
  • Service Center Representative

    St. Charles Community College 3.5company rating

    Call center representative job in Lake Saint Louis, MO

    Job Description St. Charles Community College (SCC) is located just west of St. Louis, in the heart of growing St. Charles County. At SCC, we have a passion for student success. We serve a growing diverse student population, and we are committed to increasing the diversity of our faculty and staff who will help prepare our students for a global society. Qualified candidates will have demonstrated success in serving diverse student populations. SCC is looking for a full-time Service Center Representative to join our Student Services Department. POSITION SUMMARY: The Service Center Representative is the first point of contact for incoming calls to St. Charles Community College. This position is responsible for answering the college's main phone number, providing accurate information, and directing calls to the appropriate departments. The ideal candidate will have excellent communication skills, a customer-focused attitude, and the ability to handle a high volume of calls efficiently and courteously. ESSENTIAL DUTIES AND RESPONSIBILITIES: Answer the college's main phone number promptly and professionally. Provide general information about the college, including admissions, programs, events, and services. Direct calls to the appropriate departments or individuals based on the caller's needs. Maintain an up-to-date directory of college departments, services, and staff. Handle inquiries and resolve issues when possible, escalating complex issues to the appropriate department. Keep accurate records of calls, including the nature of the inquiry and any actions taken. Assist with other administrative tasks, such as managing the reception area and supporting other departments. Maintain a high level of confidentiality regarding student and staff information. Continuously improve knowledge of college programs, policies, and procedures to provide accurate and helpful information. MINIMUM EDUCATION and/or EXPERIENCE: High school diploma or equivalent required. Some college coursework preferred. Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Ability to multitask and manage time effectively. PREFERRED EXPERIENCE: Previous experience in a call center, customer service, or administrative role is desirable. Experience in an educational setting is a plus. St. Charles Community College is an Equal Opportunity Employer.
    $34k-40k yearly est. 29d ago
  • HR Call Center Representative

    Integrated Resources 4.5company rating

    Call center representative job in Maryland Heights, MO

    Title: HR Call Center Representative Duration:+10 MONTHS Hours: Monday -Friday, 7:00 AM -3:30 PM Description: Responsible for responding to employee questions and inquiries about employee benefit programs and human resource policies. Provides assistance with disability, health, and life benefits, paid time off, and retirement plans. Prepares appropriate documentation and processes necessary paperwork. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. ESSENTIAL FUNCTIONS: Handles various levels of inquiries concerning compensation, position management, payroll and benefits administration. Provides first line of contact for employees, external vendors, Trust department, and other plan administrators via telephone. Researches and resolves basic inquiries regarding payroll activity and tax withholdings. Provides frontline assistance regarding programs, policies, and procedures. Responsible for problem-solving and resolving Tier 1 type of questions. Documents calls and forwards ticket to Tier 2 for resolution if unable to resolve. Requirements/Certifications: 1-2 years previous administrative support in an HR department -Bachelor's degree preferred. -Working knowledge of Workday preferred.-Basic knowledge of Human Resources (benefits, employment law, employee relations, knowledge of HRIS) preferred. Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-38k yearly est. 60d+ ago
  • Call Center Representative

    Bath Planet

    Call center representative job in Saint Charles, MO

    Job DescriptionJoin Our Winning Team! - Call Center Representatives Needed Are you ready to make a difference AND boost your income? Bath Planet of St. Louis is looking for energetic, motivated, and enthusiastic Call Center Representatives to help homeowners create dream spaces and bring smiles to their faces. We're not just a company - we're a family, and we want YOU to be a part of it! Why Bath Planet? Grow With Us - As one of the fastest-growing companies in our field, your career has unlimited potential. Reputation You Can Trust - We're proud of the high-quality products and services we deliver to homeowners. Make an Impact - Help homeowners transform their spaces and make their dream homes a reality! What You'll Be Doing: Engage with potential clients and offer tailored solutions to their needs. Answer questions and smoothly address any concerns. Gather homeowner info and schedule appointments with ease. Track your conversations and input data into our systems. Follow up with interested homeowners to keep them on track. What We're Looking For: Sales skills with the ability to connect with people. Telemarketing or customer service experience preferred (don't worry, we'll train you!). Tech-savvy with basic computer skills. Excellent communication skills with a positive attitude. A go-getter with a drive to succeed. Why Work With Us? Top-tier training to help you succeed. Opportunities for advancement and career growth. Fun and energetic work environment! Paid vacation and sick time Competitive pay Our Culture - It's About YOU! At Bath Planet, we believe in fostering an environment where you can thrive: Collaboration: Together, we achieve greatness! Support & Growth: We invest in YOU, offering industry-best training and career development opportunities. Recognition: We celebrate your wins - whether it's hitting sales targets, going the extra mile for a homeowner, or being an amazing team player. Ready to Jump In? We're not just a team, we're a family. If you're passionate, driven, and want to be part of an exciting and rewarding journey, apply now! Powered by JazzHR kh SDBbaTUA
    $26k-34k yearly est. 31d ago
  • Call Center Representative

    Senior Health Solutions 3.6company rating

    Call center representative job in Saint Charles, MO

    Senior Health Solutions is a state-licensed agency that specializes in the senior life and health insurance market. We pride ourselves on outstanding customer service and deliver quality service to our clients. As a Call Center Representative, employees will receive calls from prospective and current clients. You will be working with them by assisting in Medicare enrollment. The call center employee works with the client to verify eligibility and gathers the necessary information from the client to assist with the Medicare enrollment. This is not a remote position. Responsibilities Taking inbound calls, listening to client questions and fulfilling their needs. Guiding clients through the enrollment process with excellent communication skills. Qualifications and Skills Pleasant phone voice with good customer service skills Good computer and keyboarding skills Previous Call Center experience a plus (not required) Outgoing and energetic attitude Active Listening Skills giving full attention to what clients are saying, taking time to understand the points that are being made, and not interrupting at inappropriate times. Ability to multitask Excellent problem-solving skills Benefits and Perks Uncapped Bonus and Commission 26% of our Licensed Advisors are Top Producers with an annual wage of 100k - 150k+ 21% of our Licensed Advisors have an annual wage of 60k - 85k Renewals begin after 13 months, adding more potential income. Health Insurance available after 60 days 401k with a partial company match Monday through Friday, occasional Saturdays, NO SUNDAYS All training paid Surprise Incentives throughout the year
    $28k-35k yearly est. Auto-Apply 5d ago
  • PART-TIME HUMANE SERVICES REPRESENTATIVE - PET ADOPTION CENTER

    St. Charles County, Mo 4.3company rating

    Call center representative job in Saint Charles, MO

    Apply Now JOB OVERVIEW: The purpose of this position is to provide the public with a high volume of pet adoption services and provides general clerical assistance to department staff. RESPONSIBILITIES: * Verifies accuracy of Rabies Vaccination Certificates and enters data into the computer. * Receives and codes Rabies Vaccination forms. Verifies rabies vaccination tags. * Inputs information into the computer. * Answers, screens, and directs incoming telephone calls. * Accepts returned traps or equipment, verifies condition with kennel staff, returns trap deposits. * Prepares correspondence, reports, and other documents as directed. * Greets, directs, and collects fees from visitors. * Receives, releases, and processes adoptions of animals entering the facility. * Files vaccination documents, purchase orders, invoices, and other documents as directed. * Educates the public on responsible pet ownership. * Corresponds with animal control officers in the field using two-way radio and computer, dispatches calls. * Process adoptions and disseminates information at special and off-site events. * Accepts and approves adoption applications, researches information as needed. * Dispatches animal control officers as needed. * Assists with duties of Administrative Assistant in their absence. * Assists in the preparation and record keeping of invoices, purchase orders, and public notifications. * Assists in preparation and recording of payroll. * Maintains animal records and files. * Prepares bills for veterinarians and records information in ledger. * Opens and distributes mail. REQUIREMENTS: * Requires graduation from a general or technical high school or equivalent. * 3 years clerical experience involving customer service and record keeping required. * Cashiering, teller, or related skills required. An equivalent combination of education, training and experience will be considered. * Must be able to multitask efficiently. * Ability to be a team player and communicate effectively with co-workers, supervisors and the general public, including dissatisfied citizens, is mandatory. * Requires general computer skills and working skills in performing data entry and filing. TO APPLY: All applications must be submitted using the APPLY NOW link above. We do not accept faxed, e-mailed or print applications. This is a part-time clerical support position. Candidate should be available to work an estimated 18-20 hours per week. Typical hours would fall between 8:00 am and 6:30 pm, Monday - Saturday. Applications will be accepted on a continuing basis until the position is filled or a sufficient number of qualified candidates have applied. St. Charles County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. St. Charles County is a drug and alcohol-free workplace. A pre-employment drug screen is required for all positions.
    $27k-30k yearly est. 44d ago

Learn more about call center representative jobs

How much does a call center representative earn in Florissant, MO?

The average call center representative in Florissant, MO earns between $23,000 and $39,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.

Average call center representative salary in Florissant, MO

$30,000

What are the biggest employers of Call Center Representatives in Florissant, MO?

The biggest employers of Call Center Representatives in Florissant, MO are:
  1. Integrated Resources
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