Call center representative jobs in Fort Myers, FL - 263 jobs

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at stores within a 10 mile radius of Store # 2002, located at: 3960 Tamiami Trail North Naples, FL 34103 Store #702002 Naples North - 3960 Tamiami Trail North Naples, FL 34103 Store #723941 Naples Blvd - 6270 Naples Blvd Suite # 5 Naples, FL 34109 Store #702678 Naples Golden Gate - 12025 Collier Blvd. Naples, FL 34116 Store #702049 Naples South - 3814 E Tamiami Trail Naples, FL 34112 Store #702613 Naples Downtown - 382 9th Street South Naples, FL 34102 At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: ****************************** Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at ***************************** Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able to read, write, comprehend, and communicate in English Must be able to read, write, comprehend, and communicate in Spanish Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment #SHWSalesBL

Compensation: $20.00 hourly Position Type: Full Time Training Schedule: Monday through Friday 8:00 AM - 5:00 PM Member Care Center Hours of Operation: Monday through Friday 7:00 AM - 8:00 PM & Saturday 8:00 AM - 1:00 PM various shifts are available within the hours of operation * Hybrid option available after 3-6 months of satisfactory performance* The Call Center Financial Representative is a key contributor to the outstanding service provided to Suncoast Credit Union members. This role upholds a high level of member satisfaction by providing prompt, accurate, efficient, and professional service, with the utmost concern for confidentiality, security, and privacy of member data. An ideal candidate is a self-motivated individual who thrives in a fast-paced environment with the ability to adapt quickly and manage multiple tasks. Responsibilities * Handle a high volume of inbound telephone inquiries * Process a variety of financial transactions for members, such as withdrawals, posting loan payments, and transfers between accounts * Inform members and prospective members about products and services offered by Suncoast Credit Union * Demonstrate patience in all customer interactions, maintaining a pleasant tone and manner * Determine membership eligibility * Research and resolve member concerns * Perform account maintenance, data entry, and account corrections * Maintain an awareness of calls waiting * Implement phone center and member service requirements established by management * Attend educational events to increase professional knowledge * Complete annual BSA/AML compliance training and understands employee's role in maintaining an effective BSA/AML compliance program * Complete FACT Act Red Flag training Qualifications * High school diploma or equivalent * Bilingual preferred * Previous experience with a financial institution, call center, or customer service role preferred * Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines * Accurate, detail-oriented, and organized with task management * Ability to analyze and resolve difficult and complex problems * Good written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators * Ability to communicate information requiring explanation or interpretation * Ability to work independently and in a team-oriented environment * Ability to manage fluctuating shifts with early morning or evening hours Skills * AI & Machine Learning * Customer Service * Data Science Benefits * Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts * Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage * Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO * Community Involvement: Paid Volunteer Hours * Growth: Degree Assistance up to $5,000 per year For more information, including additional benefits, please visit our benefits website at ************************************************ Company Overview Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. For more information, please visit our careers site at **************************************** Responsibilities * Handle a high volume of inbound telephone inquiries * Process a variety of financial transactions for members, such as withdrawals, posting loan payments, and transfers between accounts * Inform members and prospective members about products and services offered by Suncoast Credit Union * Demonstrate patience in all customer interactions, maintaining a pleasant tone and manner * Determine membership eligibility * Research and resolve member concerns * Perform account maintenance, data entry, and account corrections * Maintain an awareness of calls waiting * Implement phone center and member service requirements established by management * Attend educational events to increase professional knowledge * Complete annual BSA/AML compliance training and understands employee's role in maintaining an effective BSA/AML compliance program * Complete FACT Act Red Flag training Qualifications * High school diploma or equivalent * Bilingual preferred * Previous experience with a financial institution, call center, or customer service role preferred * Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines * Accurate, detail-oriented, and organized with task management * Ability to analyze and resolve difficult and complex problems * Good written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators * Ability to communicate information requiring explanation or interpretation * Ability to work independently and in a team-oriented environment * Ability to manage fluctuating shifts with early morning or evening hours Skills * AI & Machine Learning * Customer Service * Data Science Benefits * Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts * Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage * Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO * Community Involvement: Paid Volunteer Hours * Growth: Degree Assistance up to $5,000 per year For more information, including additional benefits, please visit our benefits website at ************************************************ Company Overview Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. For more information, please visit our careers site at ****************************************

Job DescriptionDescription: Are you tired of working a dead-end job and would rather work with a company that offers growth opportunities? When you join our team you become part of the family, not just a number. We have been in the area for 20+ years and offer one of the top compensation packages in the industry. We are looking for motived individuals to join our team as we continue to grow, opening more offices in 2025. Best of all, we ONLY promote from within! Welcome to All U Need Pest Control, where innovation meets pest prevention. As one of the fastest-growing pest control companies in the nation, we've proudly earned our spot multiple times on the prestigious Inc. 5000 list. Our relentless commitment to excellence has also secured our place among the Pest Control Technology (PCT) Top 100, a testament to our industry- leading solutions and unwavering dedication to providing top-notch pest control services. At All U Need Pest Control, we're not just eradicating pests; we're setting the standard for excellence in the pest control realm. Join us on this exciting journey as we continue to redefine what it means to be a market leader in pest management. We are looking for individuals who have a positive upbeat attitude, hunger for success and a desire to grow within the company. If you like to talk to people and are well spoken, this is the job for you! This is NOT a telemarketing position, and you will only be handling inbound calls. Daily duties include scheduling appointments, setting new customers up for service, assisting with invoices and receivables, etc. As a Customer Service Representative you will receive: Hourly pay plus monthly bonus potential Guaranteed 40 hours/wk., plus 1.5x for overtime Paid vacation and holidays Paid training Company match 401 (k) Health, dental and vision insurance available Please call or attach a resume with work history if you are interested in joining one of the fastest growing companies in Southwest Florida Qualifications Proficient in English with strong communication skills Experience in customer support and client services Excellent phone etiquette and data entry abilities Familiarity with Microsoft Office and computer skills Multilingual or bilingual skills are a plus Previous experience in a call center environment is preferred Job Type: Full-time Pay: From $19.00 per hour Shift: 8 hour shift, 9:00 am - 6:00 pm Day shift, Monday through Friday No nights Work Location: In person Requirements: Required: High school diploma or equivalent Pass a pre-employment drug screen Pass a criminal background check Reliable transportation to commute to and from the office Preferred experience: Customer service: 1 year Multi-line phone systems: 1 year

Category Customer Care Operations Tracking Code 856-376 Type Full-Time/Regular JOB TITLE: Workforce Specialist - Call Center Work Hours: M-F, 8:00am - 5:00pm Our benefits include: * Company-wide annual incentive plan * Medical, vision and dental insurance * 401(k) plan with a generous 6% company match * Company funded Pension Plan * On-site wellness/medical facility * Company paid Short & Long-Term Disability insurance * Health Savings Account with an employer contribution * Flexible Spending Accounts * Paid time off and paid holidays * Wellness program with financial rewards * Tuition reimbursement * Group life insurance * Critical Illness and Accident Insurance LCEC provides reliable, cost-competitive electricity to more than 250,000 members throughout a five-county service territory located in Southwest Florida. We employ approximately 460 skilled employees and are one of more than 900 electric distribution cooperatives located throughout the United States. LCEC has been recognized locally and statewide as an industry leader and continually receives acknowledgment for the work that our employees do in the community along with other civic, environmental and professional honors. Position Summary: The Workforce Specialist is responsible for end-to-end workforce planning and real-time performance management for a utility contact center. This role owns forecasting, scheduling, and intraday management to ensure service level targets are met while controlling labor costs. The ideal candidate is highly analytical, calm under pressure, and thrives in a mission-critical environment where reliability and responsiveness are essential, especially during storm and outage events. Position Responsibilities * Forecasting & Capacity Planning: * Develop and maintain accurate short-term and long-term forecasts for call volume, handle time, and staffing needs. * Adjust forecasts for seasonal demand, billing cycles, outages, storm events, and other utility-specific drivers. * Partner with operations and leadership to support headcount planning and budget forecasts. * Scheduling & Staffing: * Create and manage efficient schedules using Colabrio WFM to meet service level targets while optimizing labor costs. * Administer PTO, absences, shift trades, overtime, and schedule exceptions. * Ensure schedules comply with labor laws, company policy, and emergency response staffing requirements. * Real-Time & Intraday Management: * Own real-time monitoring of queues, service levels, adherence, and agent performance using Colabrio and Cisco WebEx. * Proactively take intraday actions (OT, VTO, reassignments, skill changes) to mitigate service level risk. * Lead staffing response during outages, emergency events, and hurricane situations. * Provide real-time communication and updates to leadership during critical events. * Reporting & Data Analysis: * Produce daily, weekly, and monthly workforce performance reports. * Analyze trends in volume, productivity, adherence, shrinkage, and service levels. * Deliver actionable insights and recommendations to improve efficiency and customer experience. * Process Improvement: * Identify forecasting, scheduling, and intraday management improvement opportunities. * Partner with operations leaders on staffing strategy, workload distribution, and performance optimization. * Support continuous improvement initiatives and workforce optimization best practices. * Systems & Data Management: * Maintain data integrity within Colabrio WFM and supporting WebEx reporting tools. * Build Excel-based models, dashboards, and scenario analyses to support business decisions. * Serve as the subject matter expert for workforce tools and processes. * Maintain effective working relationships with employees and customers at all levels within LCEC. Ensure smooth operations, productive communications, and effective understanding during all interpersonal contacts. Provide current and accurate information to all requesters, courteously and in a timely manner. * Support Storm Restoration efforts when needed. Work in emergency storm situations (i.e. hurricanes) and work long hours (>12 hours per day) for many continuous days/weeks as needed. * Perform other related duties as assigned. Education * High School Diploma or equivalent. (Required) * Bachelor's Degree in Business, Analytics, Finance, Operations, or related field. (Required) * Equivalent experience may substitute for formal education. Experience * 3-7 years of Workforce Management or Operations Analytics experience. (Required) * Hands-on ownership of both forecasting and intraday management. (Required) * Prior utility, emergency response, or critical-services environment experience. (Preferred) Knowledge, Skills, and Abilities * Advanced analytical and forecasting skills. (Required) * Expert-level Microsoft Excel proficiency (pivot tables, formulas, modeling). (Required) * Strong understanding of call center KPIs (SLA, ASA, AHT, Adherence, Shrinkage, Occupancy). (Required) * Ability to perform under pressure in real-time, high-impact situations. (Required) * Clear, confident communication with leadership and operations teams. (Required) * Experience with Calabrio WFM and Cisco WebEx. (Preferred) Physical Demands and Working Environment: The physical demands and working environment characteristics described here must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Physical Demands: Standing Occasionally, Walking Occasionally, Sitting Constantly, Lifting Rarely, Carrying Rarely, Pushing Rarely, Pulling Rarely, Climbing Rarely, Balancing Rarely, Stooping Rarely, Kneeling Rarely, Crouching Rarely, Crawling Rarely, Reaching Rarely, Handling Occasionally, Grasping Occasionally, Feeling Rarely, Talking Constantly, Hearing Constantly, Repetitive Motions Frequently, Eye/Hand/Foot Coordination Frequently, * Working Environment: Frequently Air-conditioned office environment, Rarely Extreme cold, Rarely Extreme heat, Rarely Humidity, Rarely Wet, Occasionally Noise, Rarely Hazards, Rarely Temperature Change, Rarely Atmospheric Conditions, Rarely Vibration. STORM DUTY REQUIREMENTS.... Responding to storms may be considered a condition of employment: LCEC provides critical services to our community during an emergency. Employees may be required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our LCEC members. Employees are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's guidelines and procedures. Please note that at the time a candidate is made a job offer, the candidate will be subject to a background check and a drug screening.

Call Center Agent / Navigator at the Fort Myers office. Night shift: 6:30 PM to 7:00 AM. About Us: TeleSpecialists is transforming healthcare delivery as the nation's largest and fastest-growing digital healthcare leader. By providing expert neurological and psychiatric care directly to over 400 hospitals and health systems across the country, we don't just provide care; we pioneer solutions that make quality healthcare easily accessible. Join a team where your passion meets our purpose. If you're inspired by innovation, thrive in a collaborative and entrepreneurial environment, and want to be a part of a team that's reshaping the future of patient care, we want you on our team. At TeleSpecialists, you'll discover more than just a job. You will be able to experience meaningful work, accelerated career growth, and the opportunity to redefine healthcare for the future. Tele Specialists Offers: A great culture with a team environment A fun, diverse work environment A rapidly growing company with career advancement opportunities Medical, Dental and Vision benefits 401k match Paid Vacation Leadership Training Classes Mentorship Program Tuition Reimbursement About the Role: The navigator is responsible for coordinating the care between the patients and physicians throughout the continuum of the telehealth encounter. High volumes of calls are directed to the dispatcher. The dispatcher answers the call, obtains information, and then contacts the physician to transfer the information. Duties/Responsibilities: Coordinates and manages teleneurologists' schedules for rounding and teleneurology Serve as an essential link between patients and teleneurology team Receive and triage calls from client hospitals. Promote collaboration to both internal and external healthcare team members. Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to interact with internal and external customers Flexible and adaptable with learning and understanding technology Strong written, oral and interpersonal communication skills Highly self-motivated, directed and proactive Ability to effectively prioritize and execute tasks in a high-pressure environment Able to communicate effectively within department and with members of interdisciplinary teams Education and Experience: High School Diploma required 1-year in a call center preferred Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to lift 15 pounds at times

Job Description U.S. Water Services Corporation is a well-established and diverse water and wastewater utility organization specializing in utility maintenance, operations, engineering and construction services. U.S. Water is a fast paced and rapidly expanding company headquartered in New Port Richey, Florida with a staff of over 700 employees in twenty states. The Customer Service Representative: Provides customer service and assistance to customers and other departments regarding water utilities Answers the phone and provides counter assistance by answering questions and providing information, researching billings or other data, taking payments for services, processing the information and printing receipts, and entering required data into electronic systems. Sets up and schedules service terminations by creating new accounts and service orders, updating customer accounts, taking payment arrangements and processing termination requests and cutoff processes. Processes information and/or monies received by entering information into the computer, posting transactions, verifying monies received. Expected to consistently perform daily tasks in a call center environment, requiring strict schedule adherence, while allowing schedule flexibility to meet business needs (nights, weekends, holidays, etc.). Daily tasks are repetitive and require long periods of time sitting in a cubicle area. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Determine charges for services requested, collect deposits or payments, or arrange for billing. The ideal candidate will possess the following qualifications and experience: Proven customer service experience Exceptional verbal and written communication skills A working knowledge of Microsoft Office programs Knowledge necessary to understand basic operational, technical, or office processes. Education and Experience requirements: A level of knowledge equivalent to four years of high school or equivalency. Compensation and Benefits: Pay is commensurate with experience and market-reflective. US Water/USW Utility Group offers a comprehensive benefits package including medical, dental, vision, life insurance, short/long-term disability, paid time off, holiday pay and 401(k) with company match. US Water/USW Utility Group offers competitive wages and benefits and is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. Job Posted by ApplicantPro

Benefits: 401(k) 401(k) matching Paid time off FASTSIGNS - Bonita Springs is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred Adobe Creative Suite Knowledge helpful High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $16.00 - $22.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Field Canvasser Call Center Experience? This Is Your Next Step. No phones. No selling. Just appointments. Responsibilities: • Canvass local neighborhoods to identify homes with old original windows and roofing • Talk with homeowners about the benefits of brand new impact windows & roofing • Schedule appointments for FREE inspections Qualifications: • No experience required (We'll Train) • Outgoing personality • Strong communication skills • Driven to achieve goals Compensation: • Salary, Commission & Bonus (Earn $50,000 to $75,000 per year) • 5-day work schedule • Full training provided • Career growth opportunities Apply Now! Send your phone number and updated resume. Qualified applicants will be contacted for a phone interview.

Marketing and Staffing, LLC Pivotal Health Physical Medicine has merged with South Florida Physical Medicine to create RejuvenX Marketing and Staffing, LLC. These cutting edge are expanding up and down the West Coast and East Coast of Florida. We welcome the opportunity for you to join our rapidly growing team. Job Description Call Center Representative Responsibilities Include: Managing large amounts of inbound and outbound calls in a timely manner Following call center “scripts” when handling different topics Identifying patients' needs, clarify information, research every issue and providing solutions Job brief We are looking for a Call Center Representative that will be the liaison between our company and its current and potential patients. The successful candidate will be able to accept ownership for effectively solving patient issues, complaints, and inquiries; keeping patient satisfaction at the core of every decision and behavior. Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify patients' needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage patients by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Meet personal/team qualitative and quantitative targets Qualifications Requirements Previous experience in a customer support role Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively High school degree Additional Information All your information will be kept confidential according to EEO guidelines.

Starting Salary: $46,550 Schedule: Monday to Friday, 8:30 a.m.- 5:30 p.m. (EST) eDist is a profitable, self-funded, and well-established AI Speech Automation technology company offering stable, non-seasonal roles and rapid advancement. Overview of Responsibilities: * Respond to inbound customer inquiries. * Provide navigation and usage support for Dictation.Cloud. * Perform initial troubleshooting using SOPs. * Document interactions accurately in HubSpot. * Maintain service levels and quality standards. Participate in paid on-call rotation. Core Competencies: * Customer Focus * Technical Aptitude * Communication * Problem Solving * Attention to Detail * Time Management * Adaptability * Teamwork Qualifications: Drive to learn about technology and grow your knowledge. * Strong communication and customer-service skills. * Ability to troubleshoot basic technical issues. * Familiarity with Windows and Microsoft Office. * Ability to work full-time in office. * Ability to assess Clients' support needs as they arise and provide solutions or direct to the proper channels. * Comfortable communicating verbally with Clients to explain company and product values to ensure satisfaction. * Ability to utilize, and supplement self-service resources (internal guides, manuals, SOPs, etc.). * Ability to thrive on change and a sense of urgency to get things done. * High energy with the ability to multitask and prioritize efficiently. * Desire to learn our solutions, help others, and rapidly advance. * Have excellent time management skills and can make decisions quickly. * Maintain composure and Client focus while resolving issues. * Superb ability to focus on detail as well as the overall view. Optional Qualifications: * English/Spanish bilingual (preferred). * Bachelor's Degree in computer science or similar industry experience. * Comp TIA or equivalent experience * Experience in HubSpot * Healthcare IT experience is desirable * Knowledge of Dragon Voice Recognition Software. * Knowledge of Philips Dictation software and hardware products. * Knowledge of Dictation & Transcription Hardware or Software. * Any IT certifications in Networking, Citrix, VM Ware, Microsoft, or mac OS. * Sales or hospitality experience. * Work in Medical EHR or similar experience in vertical-specific software platforms.

Introduction: The YMCA of Collier County is looking for a friendly, reliable and professional Welcome Center Agent to join our team in Marco Island. This role is key to creating a positive first impression for all members, guests, and visitors. Position Overview: This is an opener position, meaning you will be responsible for opening the facility and getting it ready for the day. While your hours may vary throughout the week, most shifts will be in the early morning. This role is crucial for delivering excellent service to all members, guests, and program participants. The ideal candidate will be responsible for responding to member and guest needs, actively promoting memberships and programs, and ensuring the Welcome Center remains clean and organized. We are looking for someone with excellent customer service skills who can thrive in a fast-paced environment and create a welcoming atmosphere for everyone who walks through our doors. Responsibilities: Create a positive environment where everyone feels welcome, encourage, and motivate others to become more involved in the YMCA. Greet and interact with members in a friendly manner. Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention. Communicate in a friendly and a courteous manner when answering phones, transferring calls, and taking messages. Ensure that no member is left unattended. Emphasis will be placed on member service, program knowledge, member/staff safety, and communication with members and staff Conduct interviews and/or tours responsive to the needs of prospective members; sells memberships. Builds relationships with members; helps members connect with one another and the YMCA. Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues. Oversee that all members and guests are properly checking in at the member service desk. Applies all YMCA policies dealing with member services and guest visits. Present a professional image to all employees, members, and general public. Wear name-tag and adhere to dress standards at all times. Responsible for studying and learning general information for both facilities, events and departments seasonal program changes. Responsible for accurately entering memberships and program registrations. Follow proper procedures for all business transactions (example: receipt, monies, and program registration) Responsible for accurately reconciling daily cash drawer. Attend all designated staff meetings. If unable to work due to sickness, vacation, etc. Responsible for finding shift coverage and communicate to supervisor. Follows YMCA policies and procedures; responds to emergency situations. Performs other duties as assigned. Qualifications: Excellent interpersonal and problem-solving skills Ability to relate effectively to diverse groups of people from all social and economic segments of the community Previous customer service, sales, or related experience Must be proficient with computers and standard office software Flexibility to work early mornings (5:00 am), evenings, weekends, and holidays as needed (required). Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. The employee frequently is required to stand and reach, and must be able to move around the work environment. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust. The noise level in the work environment is usually moderate. Perks: Free YMCA membership, Employee discounts YMCA programs Opportunities for advancement within the company Positive and supportive work environment View all jobs at this company

OUR CORE PURPOSE: As an expression of God's love in Southwest Florida, we are growing to ensure that no one experiencing hunger, homelessness or addiction is alone or without a pathway for their journey from crisis to contributor. Together with our partners and participants, we cultivate communities where people are progressively seen, accepted, challenged, and supported. ABOUT THIS ROLE: The Call Center Operator will be accountable to create an environment of appreciation and professionalism for all donors who contact St. Matthew's House. They should be able to multitask, answer incoming calls and effectively handle all customer service issues; while maintaining a positive demeanor during stressful, high volume situations. Must be a performance driven individual who strives to achieve the highest quality of customer service. Job Duties and Responsibilities: Assist the organization in meeting and exceeding our standard productivity goals, which can be measured by a 90% or greater weekly NPS score on donor reviews. Establish a level of trust between St. Matthew's House and its donors by following through on every call received. Ensure our donors fully understand the mission to which they are donating. Handle scheduling communications with donors; such as pickup confirmations, cancellations and reschedules. Properly acknowledging donors after they make a donation in various ways, including telephone calls and/or written correspondence. Enter data into the SMH T-Drive and maintain logs, activities and other information. Provide excellent public relations and demonstrate strong communication skills with donors and colleagues. Maintain positive team, building relationships with fellow employees. Safety is foremost in all we do; this position must take that into consideration for every decision made. Perform related work as required. Requirements Education: High School diploma or equivalent preferred Experience: Minimum 1-year experience in customer service strongly preferred Confidentiality: Works with confidential information Working Conditions: Mainly office-based, warehouse and surrounding area. Flexible work hours; this position requires some overtime/holidays.

Coastland Center Naples, FL Chestnut Land Company franchisee of Auntie Anne's and Cinnabon. Chestnut Land Company started in 1994 and has grown to be the largest domestic franchise partner of Auntie Anne's Soft Pretzels. We are headquartered in Boardman, Ohio with over 100 locations in 14 states, including occupying some of the country's most prestigious indoor and outdoor malls, shopping venues, and outlet centers. We are recognized industry leaders who pride ourselves on providing memorable experiences for our customers and employees. We're proud to say this is a great place to start a career, grow professionally, and make a difference. Here, everyone's voice is heard and fun is the rule rather than the exception, plus you are recognized for your efforts and achievements. If you are ready to be part of a vibrant team, please submit your application today. We look forward to welcoming you aboard!

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at Store #2285, located at: 515 Bald Eagle Dr Marco Island, FL 34145 At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: ****************************** Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at ***************************** Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able to read, write, comprehend, and communicate in English Must be able to read, write, comprehend, and communicate in Spanish Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have a valid, unrestricted Driver's License Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment #SHWSalesBL

Full-time Description Are you tired of working a dead-end job and would rather work with a company that offers growth opportunities? When you join our team you become part of the family, not just a number. We have been in the area for 20+ years and offer one of the top compensation packages in the industry. We are looking for motived individuals to join our team as we continue to grow, opening more offices in 2025. Best of all, we ONLY promote from within! Welcome to All U Need Pest Control, where innovation meets pest prevention. As one of the fastest-growing pest control companies in the nation, we've proudly earned our spot multiple times on the prestigious Inc. 5000 list. Our relentless commitment to excellence has also secured our place among the Pest Control Technology (PCT) Top 100, a testament to our industry- leading solutions and unwavering dedication to providing top-notch pest control services. At All U Need Pest Control, we're not just eradicating pests; we're setting the standard for excellence in the pest control realm. Join us on this exciting journey as we continue to redefine what it means to be a market leader in pest management. We are looking for individuals who have a positive upbeat attitude, hunger for success and a desire to grow within the company. If you like to talk to people and are well spoken, this is the job for you! This is NOT a telemarketing position, and you will only be handling inbound calls. Daily duties include scheduling appointments, setting new customers up for service, assisting with invoices and receivables, etc. As a Customer Service Representative you will receive: Hourly pay plus monthly bonus potential Guaranteed 40 hours/wk., plus 1.5x for overtime Paid vacation and holidays Paid training Company match 401 (k) Health, dental and vision insurance available Please call or attach a resume with work history if you are interested in joining one of the fastest growing companies in Southwest Florida Qualifications Proficient in English with strong communication skills Experience in customer support and client services Excellent phone etiquette and data entry abilities Familiarity with Microsoft Office and computer skills Multilingual or bilingual skills are a plus Previous experience in a call center environment is preferred Job Type: Full-time Pay: From $19.00 per hour Shift: 8 hour shift, 9:00 am - 6:00 pm Day shift, Monday through Friday No nights Work Location: In person Requirements Required: High school diploma or equivalent Pass a pre-employment drug screen Pass a criminal background check Reliable transportation to commute to and from the office Preferred experience: Customer service: 1 year Multi-line phone systems: 1 year Salary Description $19.00 per hour

Call Center Agent / Navigator at the Fort Myers office. Night shift: 6:30 PM to 7:00 AM. About Us: TeleSpecialists is transforming healthcare delivery as the nation's largest and fastest-growing digital healthcare leader. By providing expert neurological and psychiatric care directly to over 400 hospitals and health systems across the country, we don't just provide care; we pioneer solutions that make quality healthcare easily accessible. Join a team where your passion meets our purpose. If you're inspired by innovation, thrive in a collaborative and entrepreneurial environment, and want to be a part of a team that's reshaping the future of patient care, we want you on our team. At TeleSpecialists, you'll discover more than just a job. You will be able to experience meaningful work, accelerated career growth, and the opportunity to redefine healthcare for the future. Tele Specialists Offers: A great culture with a team environment A fun, diverse work environment A rapidly growing company with career advancement opportunities Medical, Dental and Vision benefits 401k match Paid Vacation Leadership Training Classes Mentorship Program Tuition Reimbursement About the Role : The navigator is responsible for coordinating the care between the patients and physicians throughout the continuum of the telehealth encounter. High volumes of calls are directed to the dispatcher. The dispatcher answers the call, obtains information, and then contacts the physician to transfer the information. Duties/Responsibilities: Coordinates and manages teleneurologists' schedules for rounding and teleneurology Serve as an essential link between patients and teleneurology team Receive and triage calls from client hospitals. Promote collaboration to both internal and external healthcare team members. Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to interact with internal and external customers Flexible and adaptable with learning and understanding technology Strong written, oral and interpersonal communication skills Highly self-motivated, directed and proactive Ability to effectively prioritize and execute tasks in a high-pressure environment Able to communicate effectively within department and with members of interdisciplinary teams Education and Experience: High School Diploma required 1-year in a call center preferred Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to lift 15 pounds at times

Compensation: $20.00 Hourly - Incentive raises earned for learning key skills! Service Center Hours of Operation: Monday through Thursday 8:30 AM - 5:00 PM and Friday 8:30 AM - 6:00 PM Shifts are based around the hours of operation Position Type: Full Time The Branch Customer Representative (Member Advocate) plays a key role in customer service throughout the branch locations. Suncoast Credit Union advocates positively impact member experience and build lasting relationships. This position conducts a wide range of teller financial transactions providing professional, prompt, courteous, and accurate service while also holding high respect for the confidentiality of members. Additionally, this individual proactively seeks competency skill progression, fostering growth within the position. Responsibilities * Greet and welcome members to the credit union branch providing excellent member service throughout interactions * Identify ways to improve members' financial life * Present and advise members, or prospective members, about Suncoast Credit Union financial products and services to meet their financial needs * Provide answers to members' questions * Solve problems regarding members' financial needs by listening to details, collecting data, securing answers, and reporting results to the inquiring party * Conduct teller transactions such as processing deposits, withdrawals, check cashing, loan payments, transfers between accounts, gift cards, traveler's checks, and money orders * Assess membership eligibility by interviewing prospective members * Maintain knowledge of Suncoast Credit Union products and services, including features and benefits * Open deposit account * Perform account changes, reconciliations, and error resolution * Implement credit union policies and procedures regarding teller transactions * Verify deposits, withdrawals, loan payments, and account balance amounts * Obtain proper identification and endorsements * Verify signatures, maintain proper check approval and cash drawer limits * Balance cash drawer at the end of day * Maintain an accurate teller balancing record * Secure negotiable items and confidential records * Assist with servicing ATM, night drop vault, coin machine, and CDM Qualifications * High school diploma or equivalent * 1+ year of experience with a financial institution or similar customer service role (Attainment of a bachelor's degree may be substituted for previous work experience) * General math proficiency to balance cash drawer, audit own work, and reconcile accounts * Good written, verbal and interpersonal communication skills to professionally interact effectively with members and staff * Must be able to maintain a high level of confidentiality Skills * Customer Service * Data Science * Sales Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Must be able to lift and carry up to 25 pounds. Vision requirements include close and classroom vision. Occasionally required to travel by automobile. Occasionally required to work other than normal business hours. Safe Act Statement This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry (NMLS). The employee will obtain a unique identifier from the registry before engaging in mortgage loan originator activities. The employee must maintain and renew the registration on an annual basis, provide updated registration information with the registry on a timely basis, and provide a unique identifier to consumers as required by applicable SAFE Act regulations and Suncoast Credit Union policies and procedures. Benefits * Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts * Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage * Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO * Community Involvement: Paid Volunteer Hours * Growth: Degree Assistance up to $5,000 per year For more information, including additional benefits, please visit our benefits website at ************************************************ Company Overview Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. For more information, please visit our careers site at **************************************** Responsibilities * Greet and welcome members to the credit union branch providing excellent member service throughout interactions * Identify ways to improve members' financial life * Present and advise members, or prospective members, about Suncoast Credit Union financial products and services to meet their financial needs * Provide answers to members' questions * Solve problems regarding members' financial needs by listening to details, collecting data, securing answers, and reporting results to the inquiring party * Conduct teller transactions such as processing deposits, withdrawals, check cashing, loan payments, transfers between accounts, gift cards, traveler's checks, and money orders * Assess membership eligibility by interviewing prospective members * Maintain knowledge of Suncoast Credit Union products and services, including features and benefits * Open deposit account * Perform account changes, reconciliations, and error resolution * Implement credit union policies and procedures regarding teller transactions * Verify deposits, withdrawals, loan payments, and account balance amounts * Obtain proper identification and endorsements * Verify signatures, maintain proper check approval and cash drawer limits * Balance cash drawer at the end of day * Maintain an accurate teller balancing record * Secure negotiable items and confidential records * Assist with servicing ATM, night drop vault, coin machine, and CDM Qualifications * High school diploma or equivalent * 1+ year of experience with a financial institution or similar customer service role (Attainment of a bachelor's degree may be substituted for previous work experience) * General math proficiency to balance cash drawer, audit own work, and reconcile accounts * Good written, verbal and interpersonal communication skills to professionally interact effectively with members and staff * Must be able to maintain a high level of confidentiality Skills * Customer Service * Data Science * Sales Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Must be able to lift and carry up to 25 pounds. Vision requirements include close and classroom vision. Occasionally required to travel by automobile. Occasionally required to work other than normal business hours. Safe Act Statement This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry (NMLS). The employee will obtain a unique identifier from the registry before engaging in mortgage loan originator activities. The employee must maintain and renew the registration on an annual basis, provide updated registration information with the registry on a timely basis, and provide a unique identifier to consumers as required by applicable SAFE Act regulations and Suncoast Credit Union policies and procedures. Benefits * Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts * Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage * Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO * Community Involvement: Paid Volunteer Hours * Growth: Degree Assistance up to $5,000 per year For more information, including additional benefits, please visit our benefits website at ************************************************ Company Overview Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. For more information, please visit our careers site at ****************************************

Marketing and Staffing, LLC Pivotal Health Physical Medicine has merged with South Florida Physical Medicine to create RejuvenX Marketing and Staffing, LLC. These cutting edge are expanding up and down the West Coast and East Coast of Florida. We welcome the opportunity for you to join our rapidly growing team. Job Description Call Center Representative Responsibilities Include: Managing large amounts of inbound and outbound calls in a timely manner Following call center “scripts” when handling different topics Identifying patients' needs, clarify information, research every issue and providing solutions Job brief We are looking for a Call Center Representative that will be the liaison between our company and its current and potential patients. The successful candidate will be able to accept ownership for effectively solving patient issues, complaints, and inquiries; keeping patient satisfaction at the core of every decision and behavior. Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify patients' needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage patients by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Meet personal/team qualitative and quantitative targets Qualifications Requirements Previous experience in a customer support role Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively High school degree Additional Information All your information will be kept confidential according to EEO guidelines.

Starting Salary: $46,550 Schedule: Monday to Friday, 8:30 a.m.- 5:30 p.m. (EST) eDist is a profitable, self-funded, and well-established AI Speech Automation technology company offering stable, non-seasonal roles and rapid advancement. Overview of Responsibilities: Respond to inbound customer inquiries. Provide navigation and usage support for Dictation.Cloud. Perform initial troubleshooting using SOPs. Document interactions accurately in HubSpot. Maintain service levels and quality standards. Participate in paid on-call rotation. Core Competencies: Customer Focus Technical Aptitude Communication Problem Solving Attention to Detail Time Management Adaptability Teamwork Qualifications: Drive to learn about technology and grow your knowledge. Strong communication and customer-service skills. Ability to troubleshoot basic technical issues. Familiarity with Windows and Microsoft Office. Ability to work full-time in office. Ability to assess Clients' support needs as they arise and provide solutions or direct to the proper channels. Comfortable communicating verbally with Clients to explain company and product values to ensure satisfaction. Ability to utilize, and supplement self-service resources (internal guides, manuals, SOPs, etc.). Ability to thrive on change and a sense of urgency to get things done. High energy with the ability to multitask and prioritize efficiently. Desire to learn our solutions, help others, and rapidly advance. Have excellent time management skills and can make decisions quickly. Maintain composure and Client focus while resolving issues. Superb ability to focus on detail as well as the overall view. Optional Qualifications: English/Spanish bilingual (preferred). Bachelor's Degree in computer science or similar industry experience. Comp TIA or equivalent experience Experience in HubSpot Healthcare IT experience is desirable Knowledge of Dragon Voice Recognition Software. Knowledge of Philips Dictation software and hardware products. Knowledge of Dictation & Transcription Hardware or Software. Any IT certifications in Networking, Citrix, VM Ware, Microsoft, or mac OS. Sales or hospitality experience. Work in Medical EHR or similar experience in vertical-specific software platforms. JOB CODE: 1000144