Call center representative jobs in Green Bay, WI

Now Hiring for January 19th Start Date! Deliver warmth and refinement in every conversation, helping customers feel supported and truly valued. As a Call Center Representative, you'll be the voice of Jewelers Mutual, supporting customers, jewelers, and agents across phone, email, chat, and other channels. You'll handle inquiries, policy updates, and claims with accuracy, empathy, and efficiency, aiming for first-contact resolution every time. Using multiple systems and screens, you'll balance speed with precision while meeting performance goals and exceeding customer expectations. In this role, you'll embrace change, grow professionally, and help shine our reputation for exceptional service and care. Why Jewelers Mutual: Since 1913 we've been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we're financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry's most trusted advisor by investing in our people, adopting new technologies, and striving for excellence. We're dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our people. Here, you'll: Move fast and embrace change Always look for better ways Grow, thrive, and help shape what's next Join us and be part of a culture where you can make an impact while building your future. What You'll Do: Provide excellent customer service by demonstrating in-depth knowledge of Jewelers Mutual and its products with the goal of outshining the competition with amazing customer care. Responds to omnichannel requests, providing support to customers, jewelers, and agents. Assists customers, jewelers and agents with inquiries, updates, and claim filing, ensuring accurate and timely resolution. Listen actively to customers to identify their needs and aim for first-call resolution. Utilize dual screens and multiple programs efficiently. Maintains consistency in adhering to all customer service performance metrics. Has a drive to meet goals and continuous professional growth. Opportunity for additional project work. Regular attendance, punctuality, and adherence to agreed-upon schedule are conditions of employment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What You'll Bring: High school diploma or general education degree (GED) minimum requirement. 3 months to 1 year of customer service experience preferred. Proficient in Microsoft Office and Outlook Proficient in keyboarding and navigating multiple systems and screens simultaneously. Displays a high level of confidence, enthusiasm about major milestones, and a positive attitude with the desire to succeed and exceed customer expectations. A passion for jewelry is encouraged. Excels in accuracy, quality, and team collaboration. Embraces change, maintains a positive work environment, and actively engages in an ongoing learning culture. Excellent Multitasking and Computer Skills Demonstrate an ability to display patience, empathy, and active listening skills. What We Offer You: Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions. Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning. Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes Great Place to Work Certified: Join a team recognized for an environment of innovation and growth. Accessibility and Accommodations We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting *************************.

**This is a First Shift, Part-Time Position Available Start Time: 7:00 AM Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Responsibilities Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Assist the Service Center Manager Take and deliver messages for the Service Center Manager and Account Managers Provide assistance to Drivers Prepare bills of lading and delivery receipts Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: Payroll Data entry Freight reports Driver collect reports Billing and filling Qualifications Skillful in Microsoft Office Programs Excellent keyboarding skills Has worked in a fast paced environment and has excellent attention to detail Experience with handling a high volume of phone calls Exceptional communication and customer service skills Benefits Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities

Join Reynolds Consumer Products…and Drive Your Career across a world of opportunities! We provide amazing job opportunities for growth with competitive salaries and benefits in an exciting, dynamic, fast-paced, and high-performance organization. Are looking to build a strong career> Then we have an opportunity for you! We are searching for a Customer Accounts Representative to join our team in Appleton, WI. Responsibilities Your Role: As a Customer Accounts Representative, you will be responsible for providing service to International and Domestic customers with a wide range of responsibility for the Presto Specialty business unit (Fresh-Lock , Slider, Specialty Films, Geo). You will also ensure timely and accurate entry of customer sales orders into SAP, working to meet the requirements of customers while verifying items, pricing, delivery dates, applying miscellaneous charges, and ensuring proper invoicing. You will have the opportunity to Make Great Things Happen! Receive customer orders via EDI, email, and phone. Ensure timely, accurate booking of customer's sales orders into our SAP system to meet the customer's requirements. Work with various internal departments to resolve issues related to pricing, inventory, item changes, order shortages, transportation, and on time delivery. Arrange for set up of new customers and ship to sites with appropriate SAP defaults for bill to, payment terms, shipment terms, pricing, etc. Resolve delivery issues related to late deliveries, damages, shortages, requirements for product returns and carrier freight claims. May participate in other areas of Customer Support such as, Vendor Managed Inventory, capacity and customer priority teams/meetings, export shipments and document preparation. You will love it here if… You put safety first, always. You listen, learn, and evolve. You are passionate about collaboration, teamwork, and achieving shared goals. You treat all people with respect, operating ethically, and embrace inclusivity. You are committed to improving our impact on local communities. Qualifications We need you to have: 2+ years of related professional customer service and/or clerical experience in a manufacturing environment. Ability to process, prioritize, and use critical thinking skills to meet customer requirements efficiently and accurately. Possess excellent communication skills, critical thinking skills, pays attention to detail, is an exceptional multi-tasker, works extremely well under pressure, and has a sense of urgency. Able to deal with ambiguity and drive toward solutions Keen understanding and sense of needs (internal and external customers). Proficiency in MS Office Icing on the Cake: BA/BS Degree Proficiency in SAP Knowledge of international shipping processes Experience in one or more of the following areas is helpful: Packaging, Supply Chain, Export Order Processing If you answer yes to the following…we want to meet you! Intellectual Curiosity: Do you have an inquisitive nature? Problem Solving: Do you have a knack for tackling issues head-on? Entrepreneurship: Do you enjoy taking ownership of your work? Customer Centricity: Do you always act in the best interests of the customer, putting their needs first? Growth Mindset: Do you focus on progress rather than perfection? Continuous Improvement: Are you never satisfied with the status quo? Want to know more? Check out our website or connect with us on LinkedIn! Apply today to join a fast-growing innovative company! Not a good fit but know someone who is? Please refer them! Local candidates only, no relocation assistance available Join Reynolds Consumer Products and Drive Your Career across a world of opportunities! For applicants or employees who are disabled or require a reasonable accommodation for any part of the application or hiring process, you may request assistance by emailing us at ******************************. No recruiter calls or emails please. RCP affords equal employment opportunities to applicants without regard to race, color, religion, age, disability status, sex, marital status, protected veteran status, pregnancy, national origin, genetics, genetic information, parental status, or any other characteristic protected by federal, state or local law. RCP conforms to the spirit as well as to the letter of all applicable laws and regulations. Posted Salary Range USD $55,000.00 - USD $60,000.00 /A

This position is responsible for servicing the daily operations of the Green Bay Packers Pro Shop Ecommerce Division. Job Responsibilities: Responsible for answering incoming phone calls at our Call Service Center in a professional manner, taking orders over the phone and assisting customers with inquiries. Responsible for customer courtesy calls through call-backs or referrals. Responsible for being knowledgeable about the Green Bay Packers and other Lambeau Field businesses, as well as have an awareness of current events of the organization. Responsible for other duties, such as check-in of new merchandise, picking and packing orders if the phones become slow. Responsible for processing gift notes, scanning pick sheets, fulfilment of gift cards and other duties as assigned. Responsible for assisting manager and supervisors with special projects as needed. Qualifications: Home game weekends and special events are required workdays. Retail store shifts may be necessary for assistance. Position requires flexibility in scheduling. Availability must be at a minimum, 3 days a week including nights and weekends. Hours could range from 8 hours to 35 hours, depending on individual availability and our business needs. Learn how to use Magento and NCR CounterPoint operating systems. Able to be comfortable using designated computer applications, including Word and Excel. Ability to interact easily with customers, and work within time limitations during busy periods. Able to have good communication and organizational skills, as well as legible handwriting. Ability to work as part of a team to achieve Pro Shop goals. Hours will range from 7:45am to 8:00pm, but may vary due to the Packers game schedule. Supervised by: Pro Shop Manager, Assistant Managers, Coordinators, and Supervisor We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Come and work for Envoy Air, an American Airlines Group Company, at ATW and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $14.91 / HR Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Both full-time and part-time positions available. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. We can recommend jobs specifically for you! Click here to get started.

Valley Cabinet Inc. is looking for a Customer Support Representative! Starting at $20/hr based on experience!Opportunities for wage increases at 6 months and 12 months of employment. Work Schedule: Monday-Thursday: 7:00am - 4:00pm & Friday: 7:00am - 1pm Who we are: Valley Cabinet is a family-owned and operated company providing the finest quality custom wood cabinetry! Our goal is to bring the best out in our people, which will bring the best out in the business. We value culture, people, and safety above all else which has allowed us to be an industry leader for over 60 years! What you will do: The Customer Support Representative is responsible for providing exceptional support for our customers (Dealers, Designers, and Sales Representative) through timely and accurate entry of sales orders. This position will build and maintain customer accounts while working to manage the lifecycle of the product order. Much of this role will be learning/reading product sheets and modifying cabinet door orders. Essential Duties and Responsibilities: *** This is not a typical customer service or sales role! *** Most of your time each day will be data entry when reviewing, entering, and modifying customer orders. Provide support via phone and email regarding questions on orders, product information and/or misc. customer inquiries. Grow your knowledge of the industry, our products, and the manufacturing process. Build and maintain customer relationships. Resolve product or service concerns. What you need: 3 years of experience working in an office environment. Experience in the cabinet industry and/or using cabinet design software is a plus, but not required. General understanding and ability to read order sheets and drawings. Strong organizational and time management skills. Effective customer communication skills including active listening, building rapport, conflict resolution, and empathy when appropriate. Proficient with Microsoft Office systems. As a Valley Cabinet Team Member, you'll enjoy: Paid time off and 8 paid holidays. Early-out Fridays (done by 1:00 p.m.) to support work-life balance! Full Benefits Package: Health, Dental, Vision, Life, Accident, Critical Illness, Long Term Disability and Short Term Disability, 401(k) + Yearly Company Contribution, and an Onsite Nurse. 401(k) + Company Contribution. Job Type: Full-time

Job Description Join The Insurance Resource as a Licensed Insurance Customer Service Representative in Kimberly, Wisconsin, where we believe in building meaningful customer relationships through exceptional service. Our team is dedicated to fostering a supportive and engaging environment that enhances both personal and professional growth. In this role, you'll have the opportunity to work directly with our clients, ensuring they receive the help and guidance they need with their insurance policies. We are searching for a communicative and customer-focused individual who can thrive in a collaborative setting. Your role will involve direct client interactions to solve inquiries, resolve issues, and provide excellent support. If you are committed to making a positive impact and enjoy helping clients, this position is perfect for you. Benefits Paid Time Off (PTO) Mon-Fri Schedule Retirement Plan Evenings Off Flexible Schedule Responsibilities Client Support: Provide exceptional customer service by addressing policyholders' queries and concerns promptly and professionally. Policy Management: Assist clients in understanding policy details and make necessary changes or updates as required. Claims Assistance: Guide clients through the claims process, ensuring all documentation is submitted accurately and timely. Problem Resolution: Collaborate with clients to resolve any issues related to their insurance policies effectively. Education: Educate clients about policy provisions, coverage options, and renewals to enable informed decision-making. Feedback Collection: Gather and report on customer feedback to improve service delivery and customer satisfaction. Requirements Licensing: Possession of a valid insurance license is mandatory. (However, if you are the right fit, we will consider helping you get licensed.) Experience: Proven experience in customer service within the insurance industry. Communication Skills: Excellent verbal and written communication skills. Customer Focused: A strong commitment to delivering exceptional customer service and ensuring client satisfaction. Problem-solving: Demonstrated ability to address customer inquiries and resolve issues effectively. Interpersonal Skills: Ability to build and maintain strong client relationships. Organizational Skills: Capacity to manage multiple tasks efficiently and prioritize work. Teamwork: Ability to work collaboratively with other team members in a dynamic environment. Tech Literacy: Familiarity with basic computer applications and customer relationship management (CRM) software.

We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Green Bay area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)

Requirements Education and Training: 3 - 5 years as a Customer Service Agent or similar High school diploma or GED Proven business or life-experience in troubleshooting Knowledge/Skills/Abilities: Understands the use of the multi-meters, AC/DC power Understand troubleshooting PCBAs and electronics systems Ability to interpret wiring schematics and drawings Self-starter capable of observing and solving problems using all available resources Must be able to establish priorities, work independently, and proceed with objectives without supervision Confidence, tact, patience, politeness, and diplomacy while dealing with complex problems and customers Strong interpersonal skills in areas of verbal and written communications High degree of accuracy and attention to detail Proficiency with Microsoft Office products (Word, Excel, etc.) Mechanical assembly build experience a plus Motivational, listening, and problem-solving skills Works well with others in a team environment Clear and concise, fluent, and positive communication skills Possess the ability to make good judgment calls in an environment without black-and-white rules Ability to take on and resolve recurring difficulties with customers and staff Travel Requirements: Possible, but not regular, visits to customer locations as well as possible attendance at trade shows Physical Requirements: The ability to sit, stand, bend, and twist

Applied Industrial Technologies is hiring a full-time Customer Sales & Service Representative at our Appleton, WI service center. In this role, you'll provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill - and that's where you come in. Why join AIT? In addition to competitive hourly pay, bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy: A lasting career - career paths are available in sales, operations, or management throughout the country Professional development and training Great work/life balance Team oriented company culture What you'll do: In our fast-paced team environment, you will partner with our customers and outside sales team to find products and services, solve customer needs, and build ongoing positive business relationships. Solve customer inquiries, prepare quotes, process/expedite orders & returns Source parts from suppliers nationwide Assist in generating sales by upselling, adding on, & educating customers Help in the stockroom & deliver orders to customers as needed Qualifications & Skills: 1+ year customer service, inside sales, mechanical or maintenance experience required. Industrial distribution or parts counter environment preferred High school diploma, GED or equivalent required Must be able to lift up to 50 lbs. Mechanical aptitude & attention to detail Valid driver's license & clean driving record (MVR) Come for the job. Stay for the career. Apply for immediate consideration! #LI-AV1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

: Customer Service Representative Position Status : Hourly Non-exempt Schedule: Monday - Friday; normal business hours Reports To : Director of North American Customer Experience Location: Green Bay , and De Pere locations as needed, otherwise remote About FyterTech: Are you ready to join an organization where you are able to make a significant daily impact? An organization where you will be a major contributor to the growth and strength of our organization? Where you will be contributing to the betterment of the environment and our communities? Then FyterTech is the place for you to make your next and best career move. FyterTech Nonwovens is a market-leading materials manufacturer of nonwoven high-tech products that are used in a variety of settings. Applications include cleaning up the spills one could expect to see in hospitals, laboratories, oil spills and grocery stores - just to name a few. As a market leader in our industry, we are looking for someone with a competitive edge to help drive a can-do collaborative culture. Position Summary: We are seeking a dedicated and detail-oriented Customer Service Representative to join our team in the nonwovens industry. The ideal candidate will be the primary point of contact for customers, ensuring their needs are met efficiently and professionally. This role requires excellent communication skills, a strong understanding of manufacturing processes, and the ability to thrive in a fast-paced environment. Principal Duties and Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, and online platforms Process and track customer orders from initiation to delivery Resolve customer issues and complaints in a timely manner Coordinate with production, logistics, and sales teams to ensure customer satisfaction Maintain up-to-date customer records in CRM and related systems Provide product and order information to customers as needed Assist in preparing quotations and order confirmations Follow up with customers regarding delivery schedules and feedback Identify and escalate complex issues to appropriate departments Support continuous improvement efforts in customer service processes Performs other duties as may be necessary to fulfill the responsibilities of this position. These duties are not meant to be all-inclusive, and other duties may be assigned. Interpreting and entering customer orders on a timely basis into systems and provide customers with order acknowledgements Answering customer phone calls, emails, and internet requests, following up with customer requests, and providing technical support where possible Proactively call customers to provide solutions, resolve issues Update systems as needed with customer data, pricing, and other specifics to ensure correct production and shipment of customer orders Follow established service guidelines and standardized procedures Arrange for freight quotes to ensure lowest cost while maintaining customer service Provide feedback in process improvement activities within the supply chain, sales, production, and shipping Responsible to facilitate resolution of problems that may arise among sales, production, and shipping areas and bring unresolved issues to management Knowledge, Skills and Abilities: High school diploma or equivalent, plus 1-2 years of customer service experience, ideally in manufacturing or B2B environment in an industrial or manufacturing setting is required. Associate or bachelor's degree in business administration, Communications, or a related field is preferred. Proficiency with Microsoft Office Suite required. Experience with nonwovens products or industrial materials is preferred; willing to train the right person. NetSuite and Hub Spot experience preferred. Ability to multitask and work with multiple people and on multiple projects simultaneously. Demonstrates excellent communication skills and understands the importance of timely and complete communication to all involved parties. Enjoy working in a team-based environment working towards everyone's success and growth. Capable of working independently without direction as needed. The preferred qualifications for a Customer Service Representative encompass a blend of education, experience, technical skills, and personal attributes. While the specifics may vary by organization or industry, those who combine customer service acumen with strong communication, adaptability, and a customer-first approach are best positioned for success. Investing in skill development and aligning personal values with company culture pave the way for a rewarding and impactful career at FyterTech. If you are passionate, and eager to engage with customers, and ready to represent our brand, we invite you to apply and become a vital part of our team. Working Conditions: Reports to the Director of North American Customer Experience and works closely with sales, marketing and operations to accomplish established goals. Works daily with highly confidential business information. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunity: It is the policy of FyterTech to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran, or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

Who are we? Evolution Group Consulting is a rapidly growing marketing firm, servicing the greater Appleton area, that specializes in promotions and hosting special events. Our company develops campaigns to increase market share and public awareness for some of the area's most prestigious clients. We have excelled and rapidly expanded this past year due to our ability to grasp our clients' marketing needs and fulfill them through our technique of reaching the public directly. By developing unique, creative advertising campaigns, we have executed new marketing strategies with resounding results in lead generation and new customer acquisition. Our goals are to work on expanding our offices even further this year. Expansion requires us to begin scouting for new managers, account executives, and retail sales representatives for our offices. Since every opening is ENTRY LEVEL we do not require that you have any prior marketing, management, or sales experience. (Although, any previous experience will be taken into consideration!) Job Description WE ARE SEEKING TO ADD NEW TEAM MEMBERS IMMEDIATELY! Evolution Group Consulting is looking to fill several full-time positions in retail-based sales and customer service. We are specifically looking for individuals that are career focused with an upbeat personality and outstanding people skills. We train and coach our team members with the technical skills they will need to excel in the program. These positions are all entry-level and are ideal for someone with experience in the restaurant, bartending, or retail industries and looking to make a professional shift! What You Would be Doing: Acting as the first point of contact with customers and representing our company brand Asissting with any questions or concerns customers may have Promoting sales and informing customers of special offers Maintaining existing customer relationships to the highest standard Working with marketing team to generate leads and analzye the market Keep up a positive attitude and friendly disposition (: Our training is designed to focus on the individual, using your strengths to help build up your weaknesses. Promotions are based on how quickly you grasp information, generate goal results, and your ability to mentor other individuals - not how long you have worked in our offices. LET US HELP YOU START YOUR CAREER! BENEFITS: * Unlimited Growth Potential * 3 weeks fully paid training program * Energetic Work Environment * Professional Skills Coaching * Management Training * Guaranteed Base Pay & Commission Structure ($10-$15/hour) * Chance To Work With Some Of The BEST In The Advertising Industry! * Opportunity to travel internationally NOW INTERVIEWING! Qualifications REQUIREMENTS: We are looking for individuals that possess the following: * The ability to be coached * The desire to succeed * A winning work ethic * A competitive mindset * Flexible availability Additional Information All your information will be kept confidential according to EEO guidelines.

Description We are looking for a dedicated Call Center Specialist to join our team in Appleton, WI. In this contract position, you will play a vital role in delivering exceptional customer service and support in a fast-paced, business casual environment. This role offers opportunities for growth, including seasonal performance reviews and mentorship during training. Responsibilities: - Provide attentive and efficient customer service by handling inbound calls and addressing client inquiries. - Utilize customer service software to track interactions and resolve issues promptly. - Navigate basic office systems and internet platforms to retrieve and input information accurately. - Collaborate with team members to ensure smooth operations and maintain high service standards. - Participate in a comprehensive two-week training program, including computer-based learning and hands-on mentorship. - Work flexible shifts, including weekends and holiday hours, as part of a 24/7 operation. - Demonstrate empathy and friendliness while maintaining goal-oriented communication with customers. - Contribute to team connectivity and support long-term organizational goals. - Uphold attendance and reliability standards to ensure consistent performance. - Adhere to company policies and procedures while striving for continual improvement. Requirements - At least one year of customer service experience, preferably in a call center environment. - High school diploma or equivalent. - Proficiency in basic office skills and familiarity with Office Suite applications. - Ability to navigate internet platforms and customer service software with ease. - Strong verbal and written communication skills. - Proven ability to work collaboratively in a team-oriented environment. - Typing proficiency of at least 25 words per minute. - Reliable attendance and commitment to long-term success. TalentMatch Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .

The Customer Service Representative handles more complex customer accounts.. This role manages escalated issues, coordinates closely with cross-functional teams, and ensures a seamless customer experience. Primary Duties & Responsibilities Manage customer accounts, including more complex orders and projects. Coordinate with Sales, Design, and Production teams to meet unique customer needs. Assist in resolving escalated customer concerns, ensuring timely and effective solutions. Maintain accurate customer data and order histories within the system. Help identify opportunities for improving customer satisfaction and process efficiency. Process orders, changes, and cancellations accurately. Update customer account information and maintain accurate records. Resolve basic product or service issues and escalate complex cases as needed. Assist with general administrative tasks in the department. Perform all other duties as assigned. Education & Experience High school diploma required; Associate's degree preferred. 2-3 years of customer service experience, preferably in manufacturing or corrugated packaging. Experience managing more complex customer accounts preferred. Required Skills / Abilities Strong problem-solving and critical-thinking abilities. Proficiency with Microsoft Office and customer service systems. Excellent communication and relationship-building skills. Ability to manage multiple priorities in a fast-paced environment. High attention to detail and accuracy. Physical & Travel Requirements Prolonged periods of sitting and computer use. Occasional lifting up to 15 pounds. No travel required. EE Statement L&M Corrugated Container Corporation is an equal opportunity employer.

Are you ready to turn up the heat on your career? Wesley Heating & Cooling, the go-to HVAC wizards in Oshkosh, Wisconsin, want you to join our team as an HVAC Customer Service Representative! Picture this: a place where your passion for customer service meets a cool $18 to $23 per hour, plus fantastic benefits like health insurance, paid vacations, and a 401k plan with a 10% company match. Intrigued? Keep reading; we're just getting started. ABOUT WESLEY HEATING & COOLING Wesley Heating & Cooling is all about comfort. Our mission is to excel in HVAC services, specializing in residential and light commercial clients. From furnaces to indoor air quality solutions, we're dedicated to keeping our community comfortable. We're a locally owned family company, providing top-tier service rooted in professionalism, technical expertise, and unwavering customer satisfaction. With an impressive 98% client satisfaction rating, we're industry leaders. If you seek a company valuing your expertise and fostering inclusivity, Wesley Heating & Cooling awaits your contribution! TO SNAG THE ROLE OF HVAC CUSTOMER SERVICE REPRESENTATIVE, YOU'LL NEED: High school diploma Experience dealing with clients Data processing skills and familiarity with Microsoft Office products Above-average communication skills Preferred qualifications? We're impressed if you've got experience booking and dispatching calls, the ability to type sales agreements, and can handle a sometimes fast-changing environment. YOUR TYPICAL DAY AS AN HVAC CUSTOMER SERVICE REPRESENTATIVE As our HVAC Customer Service Representative, our dynamic team thrives in a small, intimate office setting, with collaboration, and every voice is valued. As you settle into your desk, the phone rings-it's a client in need. With a friendly demeanor, you answer their questions, schedule service calls, and coordinate parts for our skilled technicians. Suddenly, a call comes in from a satisfied client, praising the exceptional service they received. You can't help but smile, knowing you played a crucial role in their satisfaction. The day continues with a mix of scheduling, dispatching, and maybe a dash of over-the-counter supply sales. It's a dynamic dance of organization and communication, ensuring our clients receive the top-notch service they expect from Wesley Heating & Cooling. WORK SCHEDULE & LOCATION As a full-time member of the Wesley team, you'll be clocking in from 8 am to 4:30 pm, ensuring you have your evenings free to chill. Your workspace? Oshkosh, Wisconsin - where your career will be as vibrant as the fall foliage. ARE YOU READY TO JOIN OUR TEAM? Excited to embark on this HVAC adventure with us? Take the first step by applying through our quick and easy 3-minute, mobile-friendly initial application. We promise it's as breezy as a summer day. Join Wesley Heating & Cooling, where your career takes center stage. Apply now, and let's turn up the heat together!

Non Stop Marketing is a full service marketing firm that specializes in direct marketing and promotional sales campaigns for some of the most respected companies in the entertainment, electronics and telecommunication industries. We work with titans in their respected fields inside of retail powerhouses of Fortune 500 companies. Job Description Benefits to working with Non-Stop Marketing: •A team oriented and FUN Environment •Several networking and learning retreats nationally and internationally each year •Public speaking practice in small and large groups •Sales skills •You're not micro-managed •Full hands-on training in sales and marketing •A full time position with a work life balance Job Purpose Serves customers by providing product and service information. This position involves one on one sales interactions with customers. Duties: •Attracts potential customers through promotions, product and service questions; suggesting information about other products and services. • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. • Contributes to team effort by accomplishing related results as needed Qualifications • Customer Service People friendly and can maintain positive relationships with customers • Student Mentality • Quality Focus • Problem Solving • Listening Skills • Resolving Conflict • Analyzing Information • Multi-tasking Additional Information Non-Stop Marketing is one of Oshkosh newest leading sales and marketing firms. We work with global industry leaders to provide the most efficient direct sales and marketing strategy, convert that strategy to actions and deliver the sustainable success they desire. Non-Stop Marketing continues to represent reputable clients alongside leading retailers to implement solutions that address today's challenges and tomorrow's opportunities. Check out our website! ********************************* Like us on Facebook! ****************************************** Visit us on Google Plus! ****************************************************** Connect with us on LinkedIn! ****************************************************************************** Follow us on Twitter! **********************************

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Green Bay Packers Job Posting This position is responsible for servicing the daily operations of the Green Bay Packers Pro Shop Ecommerce Division. Job Responsibilities: Responsible for answering incoming phone calls at our Call Service Center in a professional manner, taking orders over the phone and assisting customers with inquiries. Responsible for customer courtesy calls through call-backs or referrals. Responsible for being knowledgeable about the Green Bay Packers and other Lambeau Field businesses, as well as have an awareness of current events of the organization. Responsible for other duties, such as check-in of new merchandise, picking and packing orders if the phones become slow. Responsible for processing gift notes, scanning pick sheets, fulfilment of gift cards and other duties as assigned. Responsible for assisting manager and supervisors with special projects as needed. Qualifications: Home game weekends and special events are required workdays. Retail store shifts may be necessary for assistance. Position requires flexibility in scheduling. Availability must be at a minimum, 3 days a week including nights and weekends. Hours could range from 8 hours to 35 hours, depending on individual availability and our business needs. Learn how to use Magento and NCR CounterPoint operating systems. Able to be comfortable using designated computer applications, including Word and Excel. Ability to interact easily with customers, and work within time limitations during busy periods. Able to have good communication and organizational skills, as well as legible handwriting. Ability to work as part of a team to achieve Pro Shop goals. Hours will range from 7:45am to 8:00pm, but may vary due to the Packers game schedule. Supervised by: Pro Shop Manager, Assistant Managers, Coordinators, and Supervisor We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All resumes submitted will be reviewed and selected qualified candidates will be contacted for an interview.

We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Kaukauna area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)