Customer Service Representative
Call center representative job in Spartanburg, SC
and History
Prym's roots go back to 1530, when Wilhelm Prym worked as a goldsmith in Aachen. This makes Prym one of the oldest industrial companies in Germany and one of the most traditional in the world. Throughout its history, the company has reinvented itself time and again, ensuring its continued existence for centuries.
Relocated from Aachen to Stolberg in the mid-17th century, Prym focused on the production of brass. As brass production increasingly lost importance, the company focused more on finished brass products and became a leader in the field of machine production of metal haberdashery.
An important milestone was also the decisive further development of the press fastener by Hans F. Prym in 1903: He developed the s-spring which ensures, the press fastener can be closed and opened easily while at the same time the press fastener is securely closed. In many different colors and shapes, it has been produced in endless quantities since the beginning of the 20th century and still is, as Prym manufactures Millions of the practical daily helpers every day.
As much as Prym has changed in almost 500 years, one constant remains:
The company is majority-owned by the Prym family - and will remain so.
Our internationally staffed management team reflects the Prym Group's setup into independently operating divisions and holding.
The lean organizational structure allows the divisions to adapt to the needs of their markets, while the holding enables all parts of the group to unleash their full potential by foresighted planning, ensuring economic stability and modern talent management.
Summary/Objective
The Customer Service Representative will be responsible for order processing, data entry, customer support, debit memos, or credits in a timely manner. Receive necessary approval and verify correctness before posting to the appropriate Accounting GL lines.
Essential Functions
Answers telephone related to customer orders, inquiries regarding current orders, questions regarding the purchasing of product. Analyzes requests and provides information or ascertains who can best provide the information. Routes calls to the proper person. Resolve customer questions related to orders, takes orders as needed.
Work with customer and finance department to resolve invoice shortages, disputes, claims.
Enters orders received by fax / e-mail / telephone into SAP.
Misc. clerical. Contacts customers to ascertain data omitted on orders. Processes requests for sales sheets, catalogs, etc. Responds to e-mail inquiries. Communicates with other departments including sales, purchasing, distribution regarding questions on orders.
Processes the initial paperwork on returns to the company. Forwards information to the returns clerk.
Other duties as assigned
Required Education and Experience
Associate's Degree in General Business, Accounting , or other related degree
2-4 years experience in proven work experience in Customer Service or a similar role.
Must be proficient in MS Office products including Word, Excel and PowerPoint, SharePoint and Teams
Strong interpersonal and communication skills, both written and verbal.
Ability to maintain confidentiality and handle sensitive information with discretion.
Detail-oriented with excellent organizational and multitasking abilities.
Achiever mindset - self motivated, driven and passionate about sales and achieving quarterly and annual targets
Ability to work collaboratively with cross-functional teams and stakeholders.
Preferred Education and Experience
Bachelor's Degree in General Business or Accounting
1-3 years work history with auditing and disputing charges/claims
Experience in the warehouse/distribution industry
Experience with big box retailers such as Wal-Mart or Michael's is a plus
Supervisory Responsibility
This position has no supervisory function
Career Path Progression from this position
Lead Customer Service Representative
Business Analyst
Customer Service Manager
Travel
This position does not require travel
Work Environment or Working Conditions
This job operates in a combination of professional office and warehouse environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Additionally, this role will encounter equipment and heavy power industrial vehicles, with high noise levels possible in the warehouse setting.
Physical Demands
Ability to lift 5 - 20 lbs periodically and 50lbs on occasion
Ability to stand/walk for up to 8 hours
Ability to sit for up to 8 hours
Company Offerings
Health Benefits - Medical, Dental, Vision, and Supplementals (i.e. Accident, Hospital, Pet)
401k Discretionary contribution with Company Match
Safe Harbor (401k Company Profit Sharing)
Paid-time Off (available within first 6 months)
Hybrid Work Schedule
11 Paid Company Holidays
EEO Statement
EOE/Vet/Disabled
Customer Service Rep
Call center representative job in Spartanburg, SC
Job Description
Join SC State Credit Union as a Full-Time Customer Service Representative in Spartanburg, where you'll play a vital role in enhancing the financial well-being of our members. This is an exciting opportunity to engage with a diverse clientele, providing personalized banking solutions that truly make a difference in their lives. Your commitment to excellence in service will be valued, as you'll be part of a team that prioritizes customer-centricity in every interaction.
At SC State Credit Union, you'll have the chance to grow your skills and knowledge in the dynamic credit union industry. Experience the satisfaction of fostering long-lasting relationships and contributing to a high-performance culture. Embrace the challenge and reward of empowering others financially and making a real impact in your community.
Don't miss the chance to be part of a team that celebrates smart, innovative solutions for our members.
Your day to day as a Customer Service Rep
As a Full-Time Customer Service Representative at SC State Credit Union, your day-to-day responsibilities will involve engaging directly with members to provide exceptional service and support. You will take inbound calls, address inquiries, and resolve issues efficiently, ensuring a seamless banking experience. You will assist members with account management, including deposits, withdrawals, and loan inquiries, while offering tailored financial solutions based on their needs. Expect to navigate our internal systems for accurate data entry and record maintenance, all while adhering to quality standards and compliance regulations. A crucial part of your role will be identifying opportunities to educate members about our products and services, fostering a deep understanding of their financial options.
Additionally, collaborating with colleagues will be essential to promote a cohesive team environment dedicated to our core values.
What matters most
To excel as a Full-Time Customer Service Representative at SC State Credit Union, certain skills and experiences are essential. First and foremost, a background in retail or customer service is required, as your ability to engage and connect with members will directly impact their satisfaction and loyalty. While experience in a bank or financial institution is preferred, a strong willingness to learn and adapt to the financial services landscape is equally important.
Effective communication skills are crucial, enabling you to convey complex information clearly and concisely. You should be comfortable using various software tools for managing customer inquiries and maintaining accurate records. Attention to detail and strong problem-solving abilities will help you address member issues efficiently and accurately.
Finally, a customer-centric mindset will ensure that you consistently prioritize members' needs, aligning with our commitment to excellence in service.
Knowledge and skills required for the position are:
Retail and/or Customer Service experience required
Bank and/or financial institution experience preferred.
Make your move
If you have these qualities and meet the basic job requirements, we'd love to have you on our team. Apply now using our online application!
Job Posted by ApplicantPro
Field Customer Service Representative I or II
Call center representative job in Greenville, SC
Important Application Submission Information
In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Wednesday, December 17, 2025More than a career - a chance to make a difference in people's lives.
Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.
NOTES:
- Residency Requirement: Selected candidate must live no more than 30 minutes from the assigned Resource Center
- Depending upon the qualifications of the successful applicant, the hiring manager may elect to fill this position at a level I or level II
This position is responsible for duties associated with and related to the safe, efficient and cost-effective installation and maintenance of natural gas facilities and appurtenances on both transmission and distribution natural gas systems per 49CFR Part 192, Piedmont Natural Gas policies and procedures and local/state regulations.
Principal Responsibilities:
The following list is not intended to be all inclusive of duties and responsibilities as needed and required. Minimum time in this position will be one year.
Learn and assist with duties related to installing, maintaining, repairing, relocating, and retiring new or existing natural gas facilities and appurtenances.
Inspect above ground appurtenances for atmospheric corrosion.
Paint above ground appurtenances.
Read Meters
Re-program ERTs.
Hang door tags.
Work tenant changes.
Turn off meter/DNP.
Perform storeroom duties.
On-call rotation
General maintenance/custodial duties.
Other duties as assigned.
Basic Qualifications:
High School diploma or GED
Must possess and maintain a valid driver's license
Desired Qualifications:
Demonstrated mechanical aptitude
Basic knowledge and use of construction tools
Basic PC knowledge working in a Windows environment
Demonstrated effective communication (Verbal and Written) and interpersonal skills and safety awareness
Advanced knowledge of and use of construction tools and construction equipment
Experience in diagnostics and troubleshooting of mechanical and/or electrical equipment
2 years technical school education or the equivalent job-related knowledge and appropriate gas piping related license
Previous experience with plumbing, electrical, heating and air installation/maintenance
Other Requirements:
This position contains a weight restriction of 275 pounds as an essential function of the job. The purpose of this restriction is to ensure that all weight-rated equipment is used in an appropriate and safe manner within maximum allowed weight loading.
#LI-AB2
Travel Requirements
5-15%Relocation Assistance Provided (as applicable) NoRepresented/Union PositionIBE Local 1902Visa Sponsored PositionNoPlease note that in order to be considered for this position, you must possess all of the basic/required qualifications.
Privacy
Do Not Sell My Personal Information (CA)
Terms of Use
Accessibility
Auto-ApplyCustomer Support Representative
Call center representative job in Simpsonville, SC
Job Title: Customer Support Representative
Reporting to: Inside Sales Supervisor
Job Summary: The Customer Support Representative provides customer service excellence to authorized distributors, OEMs, and end users, while supporting Dodge field sales engineers to drive sales growth of mechanical power transmission products domestically and internationally. As the central point of contact for inquiries, you will provide solutions within your scope and escalate issues as needed. This role is critical in ensuring Dodge remains a leader in North American industrial automation.
Key Responsibilities:
Customer Service
Manage inbound customer requests via multi-channel pathways.
Respond promptly and professionally to customers.
Oversee all customer service requests to completion (orders, quotes, returns, etc.).
Teamwork
Ensure continuous customer support by filling in for teammates when needed.
Provide support for management issues as they arise.
Ongoing Learning
Complete ongoing training on systems, products, and processes.
Apply critical thinking skills effectively.
Organization
Maintain an efficient, clean, and clutter-free work environment.
Organize digital records for quick retrieval.
Required Qualifications:
Proficiency in SAP, Salesforce, Microsoft Office, SharePoint, DeliveryData, Kronos, UKG, and other internal tools.
Ability to organize, prioritize, and manage competing priorities.
Strong problem-solving and critical thinking skills.
Effective interpersonal skills for collaboration.
Time management and awareness of work in queue.
Customer service experience with a track record of handling inquiries and issues.
Familiarity with sales processes and procedures.
Follow safety protocols and report safety concerns.
High School Diploma required; a bachelor's degree, mechanical product knowledge, and bilingual skills are a plus.
Physical Requirements:
Sitting or standing for an 8-hour shift.
Working in an open office/cubicle environment.
Ability to focus in a fast-paced environment.
Speaking in person and over the phone or Microsoft Teams.
Occasional lifting or carrying objects weighing less than 10 lbs.
Essential Job Functions
Facilitate the order process from beginning to end for distributors, OEMs, and sales engineers.
Answer basic technical questions using available resources.
Act as liaison between customers and field sales with various departments.
Expedite orders to meet customer demands.
Provide effective verbal and written communication.
Utilize problem-solving skills and show empathy to customers.
Practice time management and maintain awareness of work in queue.
Support and back up teammates during absences and training.
Assist with issues identified by management.
Regular in-person attendance and punctuality.
Why Join Us?
Work alongside a collaborative, experienced leadership team
Be part of an industry leader with a strong brand reputation and an innovation-driven culture
RBC Bearings is an Equal Opportunity Employer, including disability and protected veteran status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Sales and Customer Service Representative
Call center representative job in Greenville, SC
Benefits:
Bonus based on performance
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
Tropical Vibes & Impacting Lives! You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity, Compassion and Trust!
We meet and exceed expectations so you see Extraordinary Results!
We make a big deal about life's accomplishments by remembering to Celebrate!
Job Position: Sales and Customer Service Representative
We are flexible and work with you on a schedule that is compatible for weekday and evening shifts, but MUST BE ABLE TO WORK SATURDAYS AND SUNDAYS. We are a fast-paced customer relations environment. Multi-tasking skills a must!
Duties and Responsibilities include the following. Other duties may be assigned.
1. Processes student registrations and membership packages using effective sales/customer service techniques.
2. Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner.
3. Schedules and manages birthday/pool parties. Supervises private party staff.
4. Resolves customer concerns/complaints using a professional approach.
5. Assists members with purchases of merchandise and vending.
6. Greets parents and students as they report to the front desk.
7. Checks in students on the attendance tracking system.
8. Maintains cleanliness of the front desk area, Treasure Island Pro Shop, changing areas, restrooms and observation area.
9. Checks voicemail and email correspondence and responds in a timely manner.
10. Updates informational displays with accurate and timely promotions and literature.
11. Provides occasional administrative support for management personnel, including the General Manager and Assistant General Manager.
12. Makes collection calls to resolve open account problems.
13. Prepares twice daily student lesson schedules for use by instructors and management staff.
14. Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary.
Education/Experience: High school diploma or GED required. Some college preferred. Two years previous customer service and/or administrative office experience required. Intermediate level computer skills required using Word, Excel and other software systems. Compensation: $10.00 - $15.00 per hour
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life's accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
Auto-ApplyBilingual Insurance Customer Service - Spanish
Call center representative job in Anderson, SC
Salary: $35000.0 - $50000.0/year Experience: 1 Year(s) Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual (Spanish/English) Insurance Customer Service Representative. Must have an active Property and Casually license.
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Base Salary
Paid Time Off (vacation and personal/sick days)
Retirement Savings Plan
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Bilingual - Spanish/English (required)
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
PIa0815fc562f3-26***********1
Easy ApplyCall Center Representative
Call center representative job in Seneca, SC
Job Description
Full-Time Call Center Representative
ProComm is seeking dedicated and detail-oriented Full-Time Call Center Representatives to join our rapidly growing team. In this vital role, you'll provide friendly, professional, and comprehensive support to our diverse client base, which spans medical offices, apartment complexes, and various professional services. This is an in-office position.
We pride ourselves on our supportive, compassionate, and collaborative environment, where teamwork and exceeding client expectations are paramount. If you possess excellent communication skills and computer literacy, we encourage you to apply.
Key Responsibilities:
Professionally manage a high volume of incoming calls, greeting callers with a polite and pleasant demeanor.
Accurately gather and relay essential information, ensuring all message details are thorough and precise.
Verify and meticulously enter information into our system, providing clients with confidence that their issues will be effectively communicated.
Qualifications:
A welcoming voice and an upbeat, professional tone.
Strong command of the English language, including excellent spelling and grammar.
Proficiency in a Windows-based computer environment.
Ability to type 35 words per minute or more.
Excellent attendance record.
Availability to work one weekend day
No prior experience is required; we provide comprehensive training in a positive, team-focused environment designed for your success.
Compensation and Benefits:
Compensation: $18 / Hour with perfect attendance.
Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $15 / Hour.
Full-time employees are eligible for a robust benefits package including:
Employee Stock Ownership
Comprehensive Medical, Dental, and Vision Benefits
Paid Vacation
Traditional 401K with company matching
Free Life Insurance Policy
Legal Assistance
Shifts:
Full-Time - 40 hours per week, 10-hour shifts
Must be available to work a weekend day (Sat or Sun each week)
Training will last approximately one week. On your second week, you will move to your new set schedule.
Procomm is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Job Posted by ApplicantPro
Call Center Sales Representative
Call center representative job in Simpsonville, SC
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. For St. Ann & Greenville locations only Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
Looking for a role where your talent for connecting with people can directly impact your success? As a Call Center Sales Representative at Spectrum, you will engage with customers over the phone, introducing them to our suite of internet, TV, and mobile services. Your persuasive skills help drive new customer acquisitions and expand existing accounts, fueling Spectrum's growth and delivering tangible results for our business.
How You'll Make an Impact
* Engage incoming callers with professionalism and introduce Spectrum's products and services to drive sales
* Utilize proven selling strategies to meet and exceed sales targets through effective telephone communication
* Identify upselling and cross-selling opportunities to maximize revenue with both new and existing customers
* Collaborate with other departments to resolve customer issues and promote current marketing campaigns
* Master Spectrum's order processing systems and become a subject matter expert on our offerings
* Stay informed about competitors to position Spectrum's services effective
Working Conditions
* Normal office environment.
Required Qualifications
Education
* High school diploma or equivalent.
Experience
* Demonstrated achievement in sales goals
Skills
* Communicate clearly and professionally with customers and colleagues
* Demonstrate proficiency in computer and consumer electronics
* Use personal computers and relevant software, including billing systems
* Display strong verbal and written communication skills
* Organize and prioritize tasks effectively
* Show judgment and initiative in performing job duties
* Understand cable communications products and services, including TV, internet and telephone
Preferred Qualifications
Experience
* 2+ years of call center sales experience
* Bilingual: Spanish
SIB102 2025-65023 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Customer Support Representative
Call center representative job in Simpsonville, SC
Full job description Job Title: Customer Support Representative Reporting to: Inside Sales Supervisor Job Summary: The Customer Support Representative provides customer service excellence to authorized distributors, OEMs, and end users, while supporting Dodge field sales engineers to drive sales growth of mechanical power transmission products domestically and internationally. As the central point of contact for inquiries, you will provide solutions within your scope and escalate issues as needed. This role is critical in ensuring Dodge remains a leader in North American industrial automation.
Key Responsibilities:
Customer Service
Manage inbound customer requests via multi-channel pathways.
Respond promptly and professionally to customers.
Oversee all customer service requests to completion (orders, quotes, returns, etc.).
Teamwork
Ensure continuous customer support by filling in for teammates when needed.
Provide support for management issues as they arise.
Ongoing Learning
Complete ongoing training on systems, products, and processes.
Apply critical thinking skills effectively.
Organization
Maintain an efficient, clean, and clutter-free work environment.
Organize digital records for quick retrieval.
Required Qualifications:
Proficiency in SAP, Salesforce, Microsoft Office, SharePoint, DeliveryData, Kronos, UKG, and other internal tools.
Ability to organize, prioritize, and manage competing priorities.
Strong problem-solving and critical thinking skills.
Effective interpersonal skills for collaboration.
Time management and awareness of work in queue.
Customer service experience with a track record of handling inquiries and issues.
Familiarity with sales processes and procedures.
Follow safety protocols and report safety concerns.
High School Diploma required; a bachelor's degree, mechanical product knowledge, and bilingual skills are a plus.
Physical Requirements:
Sitting or standing for an 8-hour shift.
Working in an open office/cubicle environment.
Ability to focus in a fast-paced environment.
Speaking in person and over the phone or Microsoft Teams.
Occasional lifting or carrying objects weighing less than 10 lbs.
Essential Job Functions
Facilitate the order process from beginning to end for distributors, OEMs, and sales engineers.
Answer basic technical questions using available resources.
Act as liaison between customers and field sales with various departments.
Expedite orders to meet customer demands.
Provide effective verbal and written communication.
Utilize problem-solving skills and show empathy to customers.
Practice time management and maintain awareness of work in queue.
Support and back up teammates during absences and training.
Assist with issues identified by management.
Regular in-person attendance and punctuality.
Why Join Us?
Work alongside a collaborative, experienced leadership team
Be part of an industry leader with a strong brand reputation and an innovation-driven culture
RBC Bearings is an Equal Opportunity Employer, including disability and protected veteran status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Customer Sales Rep
Call center representative job in Greenville, SC
Job Description
JOB PURPOSE
Assist customers in initiating their purchases. Provide the highest level of customer service to maintain a positive buying experience.
DUTIES AND RESPONSIBILITIES
Assist customers with their purchasing selections of, but not limited to the following items: firearms, class III items, ammunition, tactical, hunting, fishing, outdoor equipment, as well as men's and women's apparel.
Provide outstanding customer service.
Greet customers in a timely matter as they approach your work area.
Resolve customer issues to the best of your ability.
Maintain the store in all of which will include sweeping, dusting, restocking, fronting, etc.
Must be able to complete Federal Firearms Transfer Records (4473) and other related documents with 100% accuracy.
Maintain a high working knowledge of product offerings to best advise customers in their purchasing decision.
Remain impartial when making a sale, do not let personal bias negatively influence the outcome of the transaction.
Efficiently close sales to meet overall store sales goals.
Reports directly to store manager but frequently given daily duties or instruction from the Department Lead.
A commitment to following directions is required.
All other duties as assigned.
QUALIFICATIONS
High school diploma or GED
Previous sales or customer service experience.
High attention to detail.
Working knowledge of 4473 paperwork and the FBI NICS system preferred.
Strong problem-solving skills, and able to deal with high customer volume.
Cash handling and previous cash register experience is a plus.
Strong interpersonal skills, including effective communication both orally and written.
Ability to lead, motivate, mentor, communicate and generally interact with people in a positive way.
Positive attitude, goal driven, customer service oriented, and focused on overall strategic picture of the organization.
WORKING CONDITIONS
This position may require regular evening and weekend work and may include holidays as well. You may have to deal with challenging customers from time to time.
PHYSICAL REQUIREMENTS
Employee may experience the following physical demands for extended periods of time: Reading, writing, and speaking on all necessary forums, standing, walking, lifting up to 70 lb, climbing, stooping and sitting. Must be at least 18 years old.
DIRECT REPORTS
Not Applicable.
Must be at least 18 years old.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
Export Control Compliance Notice
This position may involve access to technology or software source code subject to U.S. export control laws (ITAR/EAR). Employment is contingent on verifying U.S. Person status or obtaining any necessary export license/confirming the availability of a license exception. Applicants must provide information for export control screening, which will be reviewed for compliance. Palmetto State Armory may elect not to pursue a license or exception and may decline to proceed with an applicant on that basis.
Bilingual English/Spanish Customer Sales/Service Representatives
Call center representative job in Mauldin, SC
Vozzcom is the premier provider of field retention to the nation's top cable companies.
We seek Customer Sales & Service Representatives
in our Mauldin call center who are results-oriented and enjoy compensation based on an
hourly rate
PLUS
commission
PLUS
bonuses
. We train!
If you're bilingual in English/Spanish, experienced in customer retention, enjoy promoting the advantages of cable and internet, and want your earning potential based on your hard work and enthusiasm, then Vozzcom wants you!
Inbound and outbound qualified leads - no cold calling.
The role of a Customer Sales & Service Representative includes:
Calling the provided leads reselling cable services - (no cold calls ever!)
Values customer feedback.
Communicates
knowledgeably.
Maintains accuracy and consistency.
Has a competitive nature to succeed.
The Perfect Vozzcom bilingual English/Spanish Customer Sales & Service Rep:
Is bilingual in English/Spanish.
Enjoys speaking with people.
Is detail oriented.
Has excellent communication skills.
Listens to customer needs.
Values customer feedback
Responds knowledgeably.
Inspires others with their enthusiasm and optimism.
Has a competitive nature to succeed.
Vozzcom offers:
A base hourly rate, plus commission.
Potential bonus awards.
Available overtime for those meeting performance goals.
Paid training.
Weekly Pay with Direct Deposit is available.
Benefits:
Matching 401(k)
Dental Insurance
Vision Insurance
Life insurance
Long & Short-Term Disability
PTO, Sick, and Holiday Pay
EOE
Pay: Part-time $350 - $550 per week
Experience level:
No experience needed.
Shift:
5 hour shift
Day shift
Expected hours: 20 - 25 per week.
Weekly day range:
Monday to Friday.
Every other weekend.
Work setting:
Call center.
In-person
Office
Language:
English and Spanish Fluently (Required)
If you are interested in joining the Vozzcom team, please call Stacy at ************
Rep, Customer Service II
Call center representative job in Greenville, SC
For nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with our stylish products, expansive dealer and retail network, and dedicated associates, has helped make us the number one North American residential cabinet business. Our unique culture of continuous improvement is based on trusting the tools, empowering the team and moving forward, and is kept alive by our more than 14,000 associates across 20 plus manufacturing facility and offices. Visit ******************* to learn more and join us in building great experiences together!
Job Description
The Rep, Customer Service II reports to the Supervisor, Sales Operations Builder. The Rep, Customer Service II is an individual contributor role responsible for addressing customer needs by ensuring that tasks and order requirements are accurately detailed and completed on time. The Rep, Customer Service II will collaborate directly with the Builder, the MasterBrand field team and Subcontractors to resolve any customer issues that may occur.
This position in an onsite role at the location of Myrtle Beach, South Carolina.
YOUR ROLE:
Answers calls and responds to all customer communication within two business hours of receipt.
Creates service work orders in Salesforce for warranty appointments via ph
one, email, or web-based communications from customers/homeowners and schedules accordingly. Checks the warranty calendar for availability and makes entries accordingly.
Tracks construction schedules through verbal, electronic, or hard copy communications with the superintendent. Collects schedules as required by the Builder on a regular basis to stay updated with changes and ensures alignment in Salesforce.
Communicates scheduled completion dates with Customers for scheduled service appointments.
Addresses and resolves incomplete services, warranty issues, quality inspections, and installer debriefs. Completes service work orders in Salesforce.
Acts upon all internal Salesforce communication requiring additional service trips and processes accordingly.
Ensures that parts are confirmed and appropriately staged for technicians.
Diagnoses and prescribes solutions to resolve customer concerns.
Works with the Field Service, Sales, Builder, and Sub-Contractors to ensure alignment and expectations are met.
Enters customer orders and quotes using our designated systems.
Develops in-depth knowledge of all MasterBrand strategic business units. Leverages ideas from other reviews and co-workers to provide value-added recommendations and best practices to others.
Consistently demonstrates the MasterBrand Way, positioning the company for growth and helping identify opportunities to reduce waste, complexity, and improve our work environment.
Demonstrates teamwork by responsively collaborating with management and staff, sharing information and ideas, proactively seeking, and accepting constructive feedback, and accepting additional assignments when appropriate.
Identifies self-development needs and seeks opportunities to work on areas that will further develop skills.
Participates in company efforts related to ethics and compliance activities.
CHARACTERISTICS AND ATTRIBUTES:
Make the team better
Celebrate success; give feedback to improve
Get actively involved and share your perspective
Be bold
Make big commitments to deliver big results
Fail fast
Champion improvement
Trust the tools to drive results
Don't wait for someone else to find a better way
Qualifications
Strong service mentality - dedicated to satisfying the customer.
Ability to meet deadlines and multi-task in a fast-paced environment.
Proficient in accurately inputting and documenting orders, with a strong emphasis on attention to detail.
Solid organizational skills with the ability to manage multiple tasks at once.
Ability to write reports, business correspondence, and procedural information.
Ability to effectively present information and respond to inquiries from associates, customers, and the general public.
Ability to calculate figures and amounts, such as prices, service timeframes, discounts, interest, commissions, proportions, and percentages.
Ability to solve practical problems and deal with variables in situations where standardized methods and procedures may exist, but customer requirements and work situations may vary.
Ability to retain product knowledge and provide Product Specifications.
Ability to manage stressful situations while remaining calm.
Effective communication (written and verbal); clearly, concisely and with context communicate objectives and expectations with customers, team members, and management.
Ability to read, analyze, and interpret general business information, documents, and regulations in the English language.
Strong skills in Microsoft Office, including Word, Outlook, and Excel. Previous AS400 and Salesforce experience is preferred.
Ability to travel 5% annually (domestically).
EDUCATION & EXPERIENCE:
High school diploma or GED equivalent minimally required.
Associate's degree is preferred.
Prior Customer Service experience is required with preference for those who have worked in the cabinet industry.
Previous account management experience is preferred.
Additional Information
Equal Employment Opportunity
MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLC's policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Reasonable Accommodations
MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at [email protected].
Customer Service Representative
Call center representative job in Spartanburg, SC
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
One year of office support experience in a customer service role preferred
High School diploma
Excellent customer service skills and attitude
Excellent written and verbal skills
Proficient with office equipment
Attention to detail
Problem-solving
Computer proficiency - MS Suite
Typing speed 45WPM
Professional appearance
Ability to multi-task in a fast-paced environment
Bilingual skills a plus
Occasional overtime as needed
Pay $18.00 - $20.29 per hour
Benefits Summary:
· Medical/Dental/Vision
· 401k plus a company match
· ESPP - Employee Stock Purchase Plan
· EAP - Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
Auto-ApplyCustomer Service Representative
Call center representative job in Anderson, SC
Job Description
Job Type: Full-Time
Are you passionate about cars and providing top-notch customer service? Do you thrive in a fast-paced, customer-focused environment? If so, we want YOU to join our team as a Product Specialist!
About the Role:
As a Product Specialist, you will be the expert on our vehicle lineup, guiding customers through the car-buying experience with professionalism and enthusiasm. This role is not just about selling cars-it's about delivering an outstanding customer experience through in-depth product knowledge, excellent service, and consistent follow-up.
Responsibilities:
• Master product knowledge on all makes and models, including features, technology, and benefits.
• Provide a friendly, no-pressure shopping experience for customers.
• Guide customers through vehicle selection based on their needs and preferences.
• Conduct test drives and demonstrate vehicle features.
• Follow up with potential and existing customers to ensure satisfaction.
• Stay up to date on industry trends, dealership promotions, and incentives.
• Work closely with the sales and finance teams to facilitate smooth transactions.
What We Offer:
• Competitive pay with performance-based bonuses.
• Ongoing training and development opportunities.
• A team-oriented, supportive work environment.
• Employee discounts on vehicles and services.
• Opportunity for career growth within a thriving dealership.
What We're Looking For:
• Passion for automobiles and customer service.
• Strong communication and interpersonal skills.
• Ability to learn and retain detailed product knowledge.
• A positive attitude and team-player mindset.
• Prior sales or customer service experience is a plus, but not required!
Join us and be part of a team that values excellence, integrity, and customer satisfaction. Apply today and start your journey with Hyundai of Anderson!
Customer Service Representative
Call center representative job in Fletcher, NC
Job Brief:
If you are a motivated individual with a passion for client service, we invite you to join our team. In this role, you will be responsible for analyzing client needs in regard to their accommodations, transfers, activities, and more while providing exceptional service.
We offer competitive compensation, a supportive work environment, and opportunities for growth within the company. If you are ready to take on this exciting challenge, please submit your application today!
Responsibilities:
- Build and maintain strong relationships with clients while also building itineraries
- Analyze client needs and take that in mind when building itineraries
- Assist clients with inquiries, concerns, and requests
- Coordinate with internal teams to ensure client satisfaction
- Input booking details into different supplier portals
Skills Required:
- Excellent communication and interpersonal skills
- Ability to build rapport and establish trust with clients
- Attention to detail and accuracy
- Ability to work independently and as part of a team
LICENSED Insurance Customer Service Representative
Call center representative job in Forest City, NC
Job DescriptionLICENSED Insurance Customer Service Representative - Front Office Salary: $20.00/HR Schedule: Monday-Friday, 8:30 AM-5:30 PM (1-hour lunch), On-Site, Full-Time About the Role: A well-established local insurance agency in Forest City, NC, is seeking a [North Carolina-LICENSED Insurance] Customer Service Representative (CSR) to join their team. This is a front-office, public-facing role providing exceptional service to clients, processing payments, handling policy updates, and assisting with insurance applications.
Responsibilities Include:
Greet and assist walk-in customers with policy questions and service needs
Taking premium payments and processing them accurately and securely
Handling policy renewals, quoting, and processing new policy applications
Assisting clients with policy changes and claims processing
Maintaining accurate and organized records in agency systems
Providing administrative support to the insurance team
Ensuring a positive customer experience and supporting agency goals
Job Skills
Excellent communication and interpersonal skills
Strong attention to detail and organizational abilities
Proficiency with computers and office software
Ability to multitask and prioritize tasks effectively
Strong problem-solving skills and professionalism in challenging situations
Requirements:
Preferred: Previous insurance customer service experience
Education: 2-year college degree or equivalent customer service experience
Must have a North Carolina Property & Casualty Insurance License
Team-oriented mindset with a genuine enjoyment of working with the public
Interested? Qualified candidates can Apply now. Questions? Call or visit our office (Forest City: 828-287-7778) for more information on this role.
Customer Service Rep
Call center representative job in Spartanburg, SC
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
Customer Service Representative - State Farm Agent Team Member
Call center representative job in Hendersonville, NC
Job DescriptionBenefits:
Hourly Plus Commission
Licensing Paid
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Skip Sawyer - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Full Time Call Center Representative
Call center representative job in Seneca, SC
Full-Time Call Center Representative
ProComm is seeking dedicated and detail-oriented Full-Time Call Center Representatives to join our rapidly growing team. In this vital role, you'll provide friendly, professional, and comprehensive support to our diverse client base, which spans medical offices, apartment complexes, and various professional services. This is an in-office position.
We pride ourselves on our supportive, compassionate, and collaborative environment, where teamwork and exceeding client expectations are paramount. If you possess excellent communication skills and computer literacy, we encourage you to apply.
Key Responsibilities:
Professionally manage a high volume of incoming calls, greeting callers with a polite and pleasant demeanor.
Accurately gather and relay essential information, ensuring all message details are thorough and precise.
Verify and meticulously enter information into our system, providing clients with confidence that their issues will be effectively communicated.
Qualifications:
A welcoming voice and an upbeat, professional tone.
Strong command of the English language, including excellent spelling and grammar.
Proficiency in a Windows-based computer environment.
Ability to type 35 words per minute or more.
Excellent attendance record.
Availability to work one weekend day
No prior experience is required; we provide comprehensive training in a positive, team-focused environment designed for your success.
Compensation and Benefits:
Compensation: $18 / Hour with perfect attendance.
Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $15 / Hour.
Full-time employees are eligible for a robust benefits package including:
Employee Stock Ownership
Comprehensive Medical, Dental, and Vision Benefits
Paid Vacation
Traditional 401K with company matching
Free Life Insurance Policy
Legal Assistance
Shifts:
Full-Time - 40 hours per week, 10-hour shifts
Must be available to work a weekend day (Sat or Sun each week)
Training will last approximately one week. On your second week, you will move to your new set schedule.
Procomm is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
CUSTOMER SERVICE REPRESENTATIVE
Call center representative job in Spartanburg, SC
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
* One year of office support experience in a customer service role preferred
* High School diploma
* Excellent customer service skills and attitude
* Excellent written and verbal skills
* Proficient with office equipment
* Attention to detail
* Problem-solving
* Computer proficiency - MS Suite
* Typing speed 45WPM
* Professional appearance
* Ability to multi-task in a fast-paced environment
* Bilingual skills a plus
* Occasional overtime as needed
Pay: $18.00 - $20.29/ Hour.
Benefits Summary:
* Medical/Dental/Vision
* 401k plus a company match
* ESPP - Employee Stock Purchase Plan
* EAP - Employee Assistance Program (no cost to you)
* Vacation & Sick pay
* Paid Company Holidays
* Life and AD&D Insurance
* Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
* E-verify Participation
* Right to Work
Auto-Apply