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  • Customer Service and Sales Specialist

    Natural Auto Products 3.8company rating

    Call center representative job in Landrum, SC

    Customer Service & Sales Specialist - Join Our Team at Natural Auto Products (CocoMats.com) Company: Natural Auto Products (CocoMats.com) Are you passionate about delivering exceptional customer service and eager to grow your sales skills? Natural Auto Products (CocoMats.com), a leader in crafting high-quality, sustainable, hand-made car floor mats, is looking for an experienced Customer Service & Sales Specialist to join our dynamic team. With over 25 years of dedication to quality, we pride ourselves on providing outstanding products and customer satisfaction. As a key team member, you'll play a crucial role in ensuring our customers have the best experience with every interaction, while helping drive business growth through a customer-focused sales approach. Key Responsibilities: Customer Interaction: Maintain an upbeat, professional, and empathetic demeanor in all customer interactions, including wholesale accounts. Communication: Respond promptly and effectively to customer inquiries via phone, email, and voicemail. Order Management: Process new orders, update existing ones, and ensure smooth communication with relevant teams. Customization: Assist customers in selecting and customizing their mats, ensuring all specifications are met. Sales Engagement: Identify and pursue sales opportunities with existing customers and potential companies, aiming to drive additional orders and revenue. Problem Solving: Address and resolve any customer concerns efficiently, aiming for long-term satisfaction. Local Support: Occasionally assist walk-in customers at our facility. Requirements: Personality: Upbeat, driven, self-motivated, and passionate about providing excellent customer service. Availability: Must be available to work Monday-Friday, 9 AM - 5 PM, on-site in Indian Land, SC. Communication Skills: Strong written and verbal communication skills. Sales Experience: Prior sales experience is preferred. Tech Savvy: Proficiency with basic computer applications (Excel, Microsoft Office, Outlook). Multitasking: Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Organization: Strong attention to detail and excellent organizational skills. Teamwork: Ability to collaborate effectively with team members while also working independently. Physical Capability: Ability to lift 25 pounds when needed (occasionally required). Commitment to Learning: Enthusiasm for professional growth and opportunities within the company. Education: Bachelor's degree in Business, Communications, or a related field (preferred, but not required). Hours: Full Time (On-Site) Monday - Friday, 9 AM - 5 PM Compensation: Base Salary: Competitive hourly wage, based on experience (Range: $23 - $25 per hour). Additional Benefits: 2 weeks of paid vacation. All UPS holidays off. Why Join Us? By joining CocoMats, you'll become part of a team that values quality, innovation, and customer care. We offer a supportive and collaborative work environment where your contributions are valued. If you are eager to make a difference, grow your sales abilities, and deliver top-tier service, we would love to hear from you. Apply today to help us continue our legacy of excellence and customer satisfaction!
    $23-25 hourly 3d ago
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  • Branch Customer Service Representative - Woodruff

    The Auto Club Group 4.2company rating

    Call center representative job in Greenville, SC

    Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years. Our members know and trust us! Branch Offices house travel, membership, insurance sales and support employees You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: Other Branch positions - Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales and Service, etc.) Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs. Provide sales and support services to members including greeting, servicing, and selling membership, travel products (car, hotel, basic tour packages, etc.) and (some) banking products. Generate leads, update members on travel and insurance specials, and provide travel information Respond to customer inquiries and refer to senior staff or agent when appropriate Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer Receive and resolve member/customer complaints and seek assistance from management in complaint resolution when appropriate Provide administrative support to the travel and/or insurance sales staff during peak periods Conduct outbound promotional calls for insurance and/or travel products Other duties as assigned HOW WE REWARD OUR EMPLOYEES Our Auto Club Group Branch Customer Service Representatives earn a competitive hourly wage of $19.00 - $21.50, based on experience, with additional incentives and an annual bonus potential based on performance. ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: Education: High School Diploma or equivalent Work Experience: Working in a customer focused environment Providing customer focused service and timely solutions to problems Microsoft Office applications Taking personal responsibility in seeking solutions to problems Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals Successful candidates will possess: Passion and enthusiasm for working with people Basic mathematical calculations to accurately perform monetary transactions Communicate effectively (verbal and written) with others in a work environment Work effectively in a team environment Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility Work under pressure in a high volume, fast paced customer service environment Work irregular hours including holidays and weekends (may include community events) Work Environment This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
    $19-21.5 hourly 2d ago
  • Traveling Customer Service Rep, Upstate Area

    Sc State Credit Union 4.0company rating

    Call center representative job in Anderson, SC

    Are you a people person with a passion for providing top-notch service? Join SC State Credit Union as a Floating Customer Service Representative! This position offers the unique opportunity to engage with members from various branches, providing a dynamic work environment where no two days are the same. Your dedication to exceeding customer expectations and problem-solving skills will shine in this role. Embrace the challenge of adapting to new settings and making a positive impact on members' financial journeys. Ready to elevate your customer service career with us? ARE YOU EXCITED ABOUT THIS FLOATING CUSTOMER SERVICE REPRESENTATIVE JOB? As a Floating Customer Service Representative at SC State Credit Union, you will travel between branches, assisting with various customer service tasks. The available position is based out of the Anderson area, with regular travel to all Upstate area locations and periodic travel to other branches including in Spartanburg, Clemson, Seneca and others!. Mileage is paid for out of town travel. Your day-to-day responsibilities will include greeting members, processing transactions, resolving inquiries, and promoting credit union products and services. You will have the opportunity to build strong relationships with members and contribute to a positive service experience. Flexibility and adaptability are key traits for success in this role, as you navigate different branch environments and customer needs. Whether you're stationed at the teller line or assisting with account openings, your commitment to excellence and customer-centric approach will make a difference every day. DOES THIS SOUND LIKE YOU? To excel as a Floating Customer Service Representative at SC State Credit Union, you should possess excellent communication and interpersonal skills. Strong attention to detail is crucial for accurately processing transactions and handling member requests. A customer-centric mindset and the ability to problem-solve effectively will help you address inquiries and provide solutions efficiently. Adaptability and flexibility are key attributes as you navigate different branch locations and work with diverse teams. Prior experience in customer service roles is beneficial but not required, as we provide comprehensive training to set you up for success. Enthusiasm for delivering exceptional service and a collaborative approach to teamwork will contribute to a positive work environment and satisfied members. Benefit Package State Credit Union offers an amazing benefit packages that includes the following and much more: Health, RX, Dental, and Vision insurance Matching 401k and Discretionary Profit Sharing Employer Paid Long Term Disability Paid Holidays Paid Annual Leave and Sick Leave Medical Flex Spending and Dependent Care Accounts JOIN US! If this sounds like the right job for you, don't wait - apply today to join our team.
    $27k-30k yearly est. 9d ago
  • Call Center Sales

    Dev 4.2company rating

    Call center representative job in Simpsonville, SC

    Spectrum Job DescriptionOur agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $27.24 hour or $56,655 annually. Top performers earn at least $81,000, plus incentives. You may also qualify for free internet, TV and phone services (restrictions do apply). At A Glance: Full-time, entry and midlevel sales role focusing on incoming sales calls in the communications and entertainment technology space. Advancement potential and additional commission bonuses Call Center Sales Representative: An organized, digitally savvy communicator with a competitive spirit eager to learn a variety of programs and platforms and grow. A results-driven achiever comfortable in a busy office environment Benefits include paid training and time off, comprehensive health packages, retirement savings, free Spectrum services and more Are you ready for your next big opportunity? Our Call Center Sales Representatives are consultative professionals who leverage a deep understanding of Spectrum's exceptional suite of products to win over new customers and ensure existing customers remain satisfied with their service. No matter your background, we'll help you develop the skills you need to grow with us, to increase brand and technological awareness, and to create the relationships that lead to a positive customer experience. What does Inside Sales do? Would you describe yourself as a “people person”? As a Spectrum Representative, use your way with words to provide outstanding support, creating positive customer experiences that generate sales and create long-lasting relationships. You'll learn how to easily field customer inquiries from a comfortable office call center, answering questions and promoting Spectrum's wide variety of products and services. Transition seamlessly between engaging conversations and operating billing and requisition programs. The Representative's purpose is clear: We want our customers to get the best value for their investment in us, and you can help them do just that. It's all about learning and growing This may be a new road for you, but the journey is all mapped out. With plenty of dedicated peer and mentor support, our fully paid training programs shape new Representatives into quick-thinking professionals. We can bring you up to speed on Spectrum's full line of products - and our competitors' products - in about a month, including telephone, data, wireless, and video services. As products are updated, so are you, so you can pass that knowledge on to your customers. Soon you'll be expertly navigating the billing system, entering new contracts, using programs that streamline the customer signup process, and collecting commission bonuses for every customer agreement. With a deliberate path to success We know that the best people to lead are those who have been down the same road before. Most of our supervisors started as Representatives themselves, so they know exactly what kind of support you'll need to grow into a successful associate and more. Our training program pairs you with a peer mentor who can show you how to use Spectrum's verified sales techniques on all kinds of calls and how to reach an agreement with all kinds of customers. Get in on the ground floor at a Fortune 100 company and see how far you can go. The benefits are clear On top of opportunities to earn and elevate your career, Spectrum offers benefits like child care reimbursement, education assistance, and other programs that help you and your family at all stages of life. We offer flexibility so you can achieve that important work/life balance. Most of our centers are bright open offices that feature space for relaxing and having fun when not on call. We want you to feel at home with us and comfortable surrounded by your Spectrum support system. What's required to get started? The minimum requirements for the Call Center Sales Representative are: Ability to read, write, and speak the English language fluently in order to communicate with customers and colleagues in a clear, straightforward and professional manner Ability to apply appropriate sales techniques and demonstrate sustained achievement of stated sales goals Strong working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Strong computer and consumer electronics skills Ability to use personal computer and appropriate software applications to include billing system and other role-related tools Excellent verbal and written communication skills Excellent organizational skills Ability to prioritize and organize effectively Ability to show judgment and initiative and to accomplish job duties Ability to perform job at workstation for prolonged periods of time Education High school diploma or equivalent Related Work Experience Call center sales experience, 2 years preferred Strong sales experience, 2 years preferred
    $56.7k-81k yearly 60d+ ago
  • Sales and Customer Service Representative

    Greenville 4.6company rating

    Call center representative job in Greenville, SC

    Benefits: Bonus based on performance Employee discounts Flexible schedule Opportunity for advancement Training & development Tropical Vibes & Impacting Lives! You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim. When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments! Making Waves with Passion, Purpose & Core Values! At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team! We go above and beyond with every detail to create a GOLDEN Experience! We believe in nurturing a culture that provides WOW! Customer Service We do the right things, make the right decisions and treat people with Integrity, Compassion and Trust! We meet and exceed expectations so you see Extraordinary Results! We make a big deal about life's accomplishments by remembering to Celebrate! Job Position: Sales and Customer Service Representative We are flexible and work with you on a schedule that is compatible for weekday and evening shifts, but MUST BE ABLE TO WORK SATURDAYS AND SUNDAYS. We are a fast-paced customer relations environment. Multi-tasking skills a must! Duties and Responsibilities include the following. Other duties may be assigned. 1. Processes student registrations and membership packages using effective sales/customer service techniques. 2. Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner. 3. Schedules and manages birthday/pool parties. Supervises private party staff. 4. Resolves customer concerns/complaints using a professional approach. 5. Assists members with purchases of merchandise and vending. 6. Greets parents and students as they report to the front desk. 7. Checks in students on the attendance tracking system. 8. Maintains cleanliness of the front desk area, Treasure Island Pro Shop, changing areas, restrooms and observation area. 9. Checks voicemail and email correspondence and responds in a timely manner. 10. Updates informational displays with accurate and timely promotions and literature. 11. Provides occasional administrative support for management personnel, including the General Manager and Assistant General Manager. 12. Makes collection calls to resolve open account problems. 13. Prepares twice daily student lesson schedules for use by instructors and management staff. 14. Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary. Education/Experience: High school diploma or GED required. Some college preferred. Two years previous customer service and/or administrative office experience required. Intermediate level computer skills required using Word, Excel and other software systems. Compensation: $10.00 - $15.00 per hour Tropical Vibes & Impacting Lives! You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim. When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments! Making Waves with Passion, Purpose & Core Values! At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team! We go above and beyond with every detail to create a GOLDEN Experience! We believe in nurturing a culture that provides WOW! Customer Service We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust We meet and exceed expectations so you see Extraordinary Results We make a big deal about life's accomplishments by remembering to Celebrate! Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
    $10-15 hourly Auto-Apply 60d+ ago
  • Recovery Specialist - Call Center Representative

    Shepherd Outsourcing

    Call center representative job in Greenville, SC

    Collections Recovery Specialist Shepherd Outsourcing is a financial services company specializing in third party debt collections. Our team is built on reliability, integrity, and drive-we are proud of the high standards that define our success. We are looking for motivated, dependable, and goal-oriented individuals who take pride in their work and want to grow with a company that recognizes effort and consistency. If you value consistency, professionalism, and being part of a team that holds itself to high standards, this is the right environment for you. The start date for this position is February 9, 2026. Job Summary: As a Recovery Specialist, you will work with customers to resolve outstanding balances while maintaining professionalism and adhering to company standards. You will be expected to meet performance goals, maintain accurate account documentation, and contribute to the overall success of your team. This is an in-office, performance-driven role-effort, consistency, and attitude directly impact your success and earning potential. Schedule & Location: Monday-Friday 8:00 am-5:00 pm EST In-Office, Greenville, SC Job Responsibilities (including, but not limited to): · Make outbound and receive inbound calls to help customers resolve past-due accounts · Meet and exceed monthly performance and compliance goals · Maintain detailed and accurate account notes · Communicate clearly, confidently, and respectfully with customers · Support your team's goals and uphold a strong, professional work ethic · Follow all company policies and industry regulations · Perform other duties as assigned What We're Looking For: · Dependable: You show up consistently and can be counted on by your team · Driven: You take initiative and stay focused on achieving goals · Accountable: You own your performance and follow through on commitments · Collaborative: You contribute to a supportive, results-focused environment · Professional: You communicate clearly and handle every situation with respect and integrity What You Can Expect · Competitive base pay with monthly performance bonus · Comprehensive training and ongoing leadership support · Recognition for reliability, effort, and strong results · A professional environment that rewards consistency and teamwork Qualifications · High school diploma or equivalent- required · Previous collections or call center experience- preferred · Strong communication, negotiation, and listening skills · Ability to multitask and stay organized in a fast-paced environment · Proficient with computers and comfortable learning new systems Physical Requirements · Ability to sit for extended periods and use a computer and phone · Frequent communication in-person and over the phone · Ability to maintain focus and accuracy throughout the workday (Reasonable accommodations may be made for qualified individuals with disabilities) Equal Opportunity: Shepherd Outsourcing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State, or Local laws.. View all jobs at this company
    $24k-31k yearly est. 5d ago
  • Call Center Representative

    Procomm

    Call center representative job in Seneca, SC

    Job Description Full-Time Call Center Representative ProComm is seeking dedicated and detail-oriented Full-Time Call Center Representatives to join our rapidly growing team. In this vital role, you'll provide friendly, professional, and comprehensive support to our diverse client base, which spans medical offices, apartment complexes, and various professional services. This is an in-office position. We pride ourselves on our supportive, compassionate, and collaborative environment, where teamwork and exceeding client expectations are paramount. If you possess excellent communication skills and computer literacy, we encourage you to apply. In your day-to-day, you will professionally manage a high volume of incoming calls, ensuring every caller is met with a polite and pleasant demeanor. Your primary focus will be to accurately gather and relay essential information while maintaining thorough and precise message details. By meticulously verifying and entering information into our system, you will provide our customers with the confidence that their needs are being effectively documents and communicated. Qualifications: A welcoming voice and an upbeat, professional tone. Strong command of the English language, including excellent spelling and grammar. Proficiency in a Windows-based computer environment. Ability to type 35 words per minute or more. Excellent attendance record. Availability to work one weekend day No prior experience is required; we provide comprehensive training in a positive, team-focused environment designed for your success. Compensation and Benefits: Compensation: $18 / Hour with perfect attendance. Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $15 / Hour. Full-time employees are eligible for a robust benefits package including: Employee Stock Ownership Comprehensive Medical, Dental, and Vision Benefits Paid Vacation Traditional 401K with company matching Free Life Insurance Policy Legal Assistance Shifts: Full-Time - 40 hours per week, 10-hour shifts Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one week. On your second week, you will move to your new set schedule. Procomm is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Job Posted by ApplicantPro
    $15-18 hourly 5d ago
  • Call Center Sales Representative

    Charter Spectrum

    Call center representative job in Simpsonville, SC

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. Looking for a role where your talent for connecting with people can directly impact your success? As a Call Center Sales Representative at Spectrum, you will engage with customers over the phone, introducing them to our suite of internet, TV, and mobile services. Your persuasive skills help drive new customer acquisitions and expand existing accounts, fueling Spectrum's growth and delivering tangible results for our business. How You'll Make an Impact * Engage incoming callers with professionalism and introduce Spectrum's products and services to drive sales * Utilize proven selling strategies to meet and exceed sales targets through effective telephone communication * Identify upselling and cross-selling opportunities to maximize revenue with both new and existing customers * Collaborate with other departments to resolve customer issues and promote current marketing campaigns * Master Spectrum's order processing systems and become a subject matter expert on our offerings * Stay informed about competitors to position Spectrum's services effective Working Conditions * Normal office environment. Required Qualifications Education * High school diploma or equivalent. Experience * Demonstrated achievement in sales goals Skills * Communicate clearly and professionally with customers and colleagues * Demonstrate proficiency in computer and consumer electronics * Use personal computers and relevant software, including billing systems * Display strong verbal and written communication skills * Organize and prioritize tasks effectively * Show judgment and initiative in performing job duties * Understand cable communications products and services, including TV, internet and telephone Preferred Qualifications Experience * 2+ years of call center sales experience * #LI-DG5 SIB102 2026-68026 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    $23k-31k yearly est. 7d ago
  • Member Solutions Center Agent

    Spero Financial Federal Credit Union

    Call center representative job in Greenville, SC

    Role The Agent role is to assist members with their requests via phone, chat and multiple digital channels while providing timely and efficient service. Agents will support members on our digital platforms, such as online banking, by educating and giving them tools to become digitally independent while providing an excellent member experience. MSC Agent will be champions of the credit union's products and services and will create seamless interactions that support, explain, and teach members how to successfully manage their accounts. Successful MSC Agents are empathetic to members' issues and are valiant in finding a resolution, adding value to the interaction. Successful MSC Agents take opportunities to improve the members' financial life through product offering, issue resolutions, and education on tools and ways to manage and protect their accounts. Major Duties and Responsibilities *Maintains a high volume of inbound and outbound interactions via phone, chat, co-browsing and screensharing while efficiently navigating multiple systems and meeting goals set by the MSC Manager. Responds to member questions and requests in a timely and accurate manner via phone or digital correspondence. Provides service in a pleasant, professional, and efficient manner utilizing strong active listening skills to clarify information, research issues and provide solutions. *Actively educates members on the benefits of our digital platforms. Assists with new and existing enrollments, troubleshoots digital platform issues, and promotes self-service options when appropriate. *Assures that appropriate records are maintained; accounts are noted accurately, and transactions and orders are processed as requested. *Inform members of new Credit Union products and services, updated features, and functionalities when appropriate. *Actively participates in problem solving to assist in making decisions, implementing solutions, and adopting change. *Perform additional duties as assigned. Knowledge and Skills Education: Six months to 2 years of similar or related experience including time spend in preparatory positions Education: High school or GED required. Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. Other Skills Maintain knowledge with training in BSA Compliance - every staff member is required to uphold the credit union's compliance with the Bank Secrecy Act (BSA), Customer Identification Program (CIP), Office of Foreign Assets Control (OFAC) and Anti-Money Laundering (AML) policies and procedures. This includes required BSA reporting. Specific functions such as tellers and front-line staff within Spero Financial will take into consideration the awareness of unusual or suspicious activity that is relevant to the department and report such activity. In addition to any other assigned training courses, BSA, CIP, OFAC and AML related courses must be completed at least annually, as made available by the Training and/or Compliance Departments. Required to maintain comprehensive knowledge of the Bank Secrecy Act, Customer Identification Program, USA Patriot Act, and Office of Foreign Assets Control requirements. Comply with all Spero policies and procedures to ensure compliance with such regulations.
    $23k-33k yearly est. 9d ago
  • Call Center Agent

    Patriot Showers

    Call center representative job in Greer, SC

    Job Description We're searching for an enthusiastic Call Center Agent to join our team and support business growth. You'll need strong persuasion skills to turn customer prospects into qualified leads. Our ideal candidate is an excellent deal-maker who loves talking to people. If you're looking to jump-start your career in sales, please apply today! Your job is to sell the appointment so our sales team can lead homeowners towards a beautiful shower! Compensation: $18 - $22 hourly Responsibilities: Prospect potential customers via cold calling, email, or other forms of communication to ensure they are added to the sales pipeline and produce more qualified leads Assess and send qualified leads to inbound sales representatives so they can convert clients and provide quick turnaround Update customer database regularly to provide the most up-to-date client information to the sales team Qualifications: Current U.S. driver's license and the ability to travel by car High school diploma or equivalent required, college degree preferred Superb communication skills, both written and verbal, as well as interpersonal skills and time management skills About Company Patriot Showers was built by three industry veterans who believed homeowners deserved better. With decades of combined experience in remodeling, coaching, and interior transformations, our founders saw a broken bath market-cheap systems that fail early or expensive remodels that take too long and disrupt families. We built a better solution. Patriot Showers delivers durable, beautiful bath systems that are easy to choose, installed in as little as one day, and built to last for decades. We focus on simplicity, safety, and respect for the customer's home, time, and budget. We are family men, faith-driven, and community-minded. We operate with integrity, transparency, and pride in our craft. Our team lives by the D.E.F.E.N.D. values: Deliver with Honor, Exceed Expectations, Focus on the Mission, Earn Trust Daily, Never Stop Improving, and Defend the Standard. We build showers the way we care for our homes-built for families like ours.
    $18-22 hourly 12d ago
  • Bi-Lingual Customer Service Representative

    Toyota of Hollywood 4.3company rating

    Call center representative job in Easley, SC

    Toyota of Easley is seeking an energetic, bi-lingual individual to join our unique and fast-paced Customer Service team. This is a great opportunity to start your automotive career and familiarize yourself with the entire dealership experience. At Toyota of Easley, we are more than just a dealership. We are a family-oriented team dedicated to creating a positive environment. Our culture is important to us. We believe in giving exceptional service to our valued customers. We are committed to providing the best guest experiences and establishing life-long relationships with our customers. WHAT WE OFFER Opportunity for internal promotion and career growth with the company Paid training provided. 5-day work week with no Sundays. Up to 3 weeks of paid vacation $25,000 company-paid life insurance policy. Employee purchase and service discounts. 401K Plan Options with company match. Full benefits include voluntary short and long-term disability, dental, health, and vision insurance options. RESPONSIBILITIES: Responsible for making outbound and follow-up calls to recent service department customers. Oversee customer relations databases for communication opportunities with customers. Educate yourself on the latest service & product offerings, including pricing. Schedule appointments over the phone with new and returning customers. Be available to respond to email inquiries in a professional, well-spoken manner. Prepared to interact with customers via phone calls and/or email daily. Direct customers to product information resources, including those available on the Internet. Must be able to communicate effectively with all departments. REQUIREMENTS: Must be fully bi-lingual in Spanish. Good verbal and written communication skills. Able to handle objections over the phone. Proficient with Microsoft Word, Excel, and Outlook preferred. Time management, prioritization skills, and the ability to multi-task are required. Self-motivated and goal-oriented. Must be willing to submit to a drug screen before employment. Must have a clean & valid driver's license. Must have a great attitude and want to work within a team. Toyota of Easley is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $25k-32k yearly est. Auto-Apply 31d ago
  • Commercial Retention Representative

    Vyve Broadband 3.8company rating

    Call center representative job in Greenwood, SC

    Vyve is a leading broadband Internet provider serving largely non-urban communities in 16 states. A technology leader in the cable and broadband sectors, Vyve Broadband offers an extensive range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers. Commercial Services include high-speed Internet with speeds up to Vyve Gig, all-digital, high-definition video and fully featured digital voice. Vyve Business Services provides optical Ethernet, PRI and hosted voice services to the business community. Together, Eagle, Vyve and Northland serve areas of Alabama, Arkansas, California, Colorado, Georgia, Idaho, Kansas, Louisiana, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Washington, and Wyoming. The primary function of the Commercial Retention Representative is to increase commercial revenue by reducing commercial churn through identifying customers who should be on contract or customers whose contracts are expiring. These will be prioritized based on maximum ROI. It includes customer visits and out-bound calls to complete signed renewals. This position reports directly to the Regional Sales Director. Duties and responsibilities include the following: Handle and identify Business Solutions opportunities for customer's that are not on contract and have contracts that will be expiring Assist with customer care for Business customers to include account maintenance, account renewals, review contract status and updates Demonstrate full understanding of current marketing campaigns, products, offerings and have the ability to communicate them clearly to customers Communicate sales activities, reports, and results as requested by Management Effectively communicate product and service information, feature functionality, billing procedures, and equipment usage to each customer Monitor and manage past due accounts Attempt to retain or renew customers seeking disconnect, downgrade, or changes to service through examining the needs of customers as they pertain to Vyve products/services Frequent and regular communication with management team Manage and develop customers through Salesforce Sales Cloud Knowledge, Skills and Abilities Ability to work well in a team environment to meet profit center goals/quotas Exhibit strong sales and customer service orientation with an inclination towards helping others and proactively handle customer concerns Salesforce Sales Cloud experience a plus Capability to stay organized, prioritize multiple tasks in a fast-paced environment and provide follow-through Strong attention to detail Demonstrate the urgency to effectively resolve customer issues and/or close a sale Ability to comprehend, communicate and educate customers regarding features and benefits of Vyve services Qualifications: Education: High School degree or equivalent required. College degree strongly preferred Experience: Some sales or wireless experience necessary. Office experience preferred. Required Skills: Ability to fulfill the job duties, skills and responsibilities listed above Vyve Broadband is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, handicap, disability, marital status, veteran status, reserve or National Guard status, or any other status protected by applicable law.
    $30k-37k yearly est. Auto-Apply 38d ago
  • Customer Service Representative

    RXO Inc.

    Call center representative job in Mills River, NC

    Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Customer Service Representative at RXO, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience What your day-to-day will look like: * Assist customers and business partners via telephone and email * Handle customer complaints in a calm, professional manner * Diagnose, assess, and resolve problems or issues * Monitor progress of delivery routes * Scan haul-away pods and verify stamps * Process changes or cancellations to delivery orders At a minimum, you'll need: * Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. It'd be great if you also have: * High school diploma or equivalent * 1-year related experience preferably within a call center environment * Strong customer service skills and the ability to satisfactorily resolve issues * Solid ability to multitask with exceptional organizational skills * Ability to thrive under pressure while delivering solutions that exceed customer expectations Does this sound like you? Check out what else RXO has to offer. Why Join Us: Our Benefits * Comprehensive medical, dental, and vision plans * 401(k) retirement plan with up to 5% company match * Pre-tax accounts to help streamline eligible expenses * Company-paid disability and life insurance * Employee Assistance Program (EAP) * Career and Leadership Development Programs * Paid time off, company holidays, and volunteer days Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
    $26k-35k yearly est. 2d ago
  • Call Center Associate, Part Time, First and Second Shift

    All Positions

    Call center representative job in Greenwood, SC

    1.Call Center Associates consistently practice Food & Nutrition's standard of service to ensure all work performed and product produced is safe, of high quality, consistent, neat, accurate and timely. 2.The ideal candidate will demonstrate commitment to patient care by providing courteous and efficient assistance to patients and their visitors at all times. Must be timely in answering incoming calls into the Call Center. Must uphold scripting to ensure appropriate care to patients. 3.CCAs are expected to accept and complete assignments without complaint or follow chain of command to resolve any issues of concern. 4.CCAs should be willing to promote a culture of teamwork. They will treat all team members equally and with respect. They will set up fellow team members for success, will not leave work undone and will not allow team members to leave work undone for others to finish. 5.CCAs are expected to keep equipment and area in good repair by communicating to supervisor if anything needs a repair. All team members are expected to practice safe food storage and handling, personal hygiene, PPE, uniform compliance, proper cleaning and sanitation of work area and equipment. CCAs will comply with diet orders and holds their team members accountable for upholding the same.
    $23k-34k yearly est. 30d ago
  • Bilingual English/Spanish Customer Sales/Service Representatives

    Vozzcom

    Call center representative job in Mauldin, SC

    Vozzcom is the premier provider of field retention to the nation's top cable companies. We seek Customer Sales & Service Representatives in our Mauldin call center who are results-oriented and enjoy compensation based on an hourly rate PLUS commission PLUS bonuses . We train! If you're bilingual in English/Spanish, experienced in customer retention, enjoy promoting the advantages of cable and internet, and want your earning potential based on your hard work and enthusiasm, then Vozzcom wants you! Inbound and outbound qualified leads - no cold calling. The role of a Customer Sales & Service Representative includes: Calling the provided leads reselling cable services - (no cold calls ever!) Values customer feedback. Communicates knowledgeably. Maintains accuracy and consistency. Has a competitive nature to succeed. The Perfect Vozzcom bilingual English/Spanish Customer Sales & Service Rep: Is bilingual in English/Spanish. Enjoys speaking with people. Is detail oriented. Has excellent communication skills. Listens to customer needs. Values customer feedback Responds knowledgeably. Inspires others with their enthusiasm and optimism. Has a competitive nature to succeed. Vozzcom offers: A base hourly rate, plus commission. Potential bonus awards. Available overtime for those meeting performance goals. Paid training. Weekly Pay with Direct Deposit is available. Benefits: Matching 401(k) Dental Insurance Vision Insurance Life insurance Long & Short-Term Disability PTO, Sick, and Holiday Pay EOE Pay: Part-time $350 - $550 per week Experience level: No experience needed. Shift: 5 hour shift Day shift Expected hours: 20 - 25 per week. Weekly day range: Monday to Friday. Every other weekend. Work setting: Call center. In-person Office Language: English and Spanish Fluently (Required) If you are interested in joining the Vozzcom team, please call Stacy at ************
    $350-550 weekly 60d+ ago
  • Title Unit - Customer Service Representative

    Copart 4.8company rating

    Call center representative job in Spartanburg, SC

    Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to accurately input, barcode, scan, and file documents related to vehicle titling, in addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution & use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: * One year of office support experience in a customer service role preferred * High School diploma * Excellent customer service skills and attitude * Excellent written and verbal skills * Proficient with office equipment * Attention to detail * Problem-solving * Computer proficiency - MS Suite * Typing speed 45WPM * Professional appearance * Ability to multi-task in a fast-paced environment * Bilingual skills a plus * Occasional overtime as needed Pay: $18.00 - $20.29/ Hour. Benefits Summary: * Medical/Dental/Vision * 401k plus a company match * ESPP - Employee Stock Purchase Plan * EAP - Employee Assistance Program (no cost to you) * Vacation & Sick pay * Paid Company Holidays * Life and AD&D Insurance * Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: * E-verify Participation * Right to Work
    $18-20.3 hourly Auto-Apply 37d ago
  • Customer Service Representative

    Hyundai of Anderson Sc 4.3company rating

    Call center representative job in Anderson, SC

    Job Type: Full-Time Are you passionate about cars and providing top-notch customer service? Do you thrive in a fast-paced, customer-focused environment? If so, we want YOU to join our team as a Product Specialist! About the Role: As a Product Specialist, you will be the expert on our vehicle lineup, guiding customers through the car-buying experience with professionalism and enthusiasm. This role is not just about selling cars-it's about delivering an outstanding customer experience through in-depth product knowledge, excellent service, and consistent follow-up. Responsibilities: • Master product knowledge on all makes and models, including features, technology, and benefits. • Provide a friendly, no-pressure shopping experience for customers. • Guide customers through vehicle selection based on their needs and preferences. • Conduct test drives and demonstrate vehicle features. • Follow up with potential and existing customers to ensure satisfaction. • Stay up to date on industry trends, dealership promotions, and incentives. • Work closely with the sales and finance teams to facilitate smooth transactions. What We Offer: • Competitive pay with performance-based bonuses. • Ongoing training and development opportunities. • A team-oriented, supportive work environment. • Employee discounts on vehicles and services. • Opportunity for career growth within a thriving dealership. What We're Looking For: • Passion for automobiles and customer service. • Strong communication and interpersonal skills. • Ability to learn and retain detailed product knowledge. • A positive attitude and team-player mindset. • Prior sales or customer service experience is a plus, but not required! Join us and be part of a team that values excellence, integrity, and customer satisfaction. Apply today and start your journey with Hyundai of Anderson!
    $22k-30k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Holly Thomason-State Farm Agent

    Call center representative job in Hartwell, GA

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Paid time off ROLE DESCRIPTION: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! Customer Service Representatives with Holly Thomason State Farm, will work leads and generate exceptional client experiences that reinforce growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. RESPONSIBILITIES: Provide prompt, accurate, and friendly customer service to generate sales transaction with new prospects. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals while promoting the development of our business. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Establish customer relationships and follow up with customers as needed. QUALIFICATIONS: Dedicated to actively prospecting as you effectively relate to a customer, answer their questions, and anticipate their needs. Excellent communication skills to assist customers and coordinate with other agency team members Proactive in problem-solving, multi-tasking, and coachable BENEFITS: Hourly pay plus commission/bonus Growth potential/Opportunity for advancement within my office Paid time off (vacation and personal/sick days)
    $25k-33k yearly est. 26d ago
  • Customer Service Representative - State Farm Agent Team Member

    Jason Gurley-State Farm Agent

    Call center representative job in Brevard, NC

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Work with the agent to help manage the website and social media content. As an Agent Team Member, you will receive... Simple IRA Salary plus commission/bonus Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency Requirements Excellent interpersonal skills Excellent communication skills - written, verbal and listening Proactive in problem solving Dedicated to customer service Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-35k yearly est. 11d ago
  • Licensed P&C Customer Service and Sales Representative - Indian Land

    The Auto Club Group 4.2company rating

    Call center representative job in Landrum, SC

    Join America's most trusted brand with over 100 years of service. Why Choose AAA The Auto Club Group (ACG) ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more A DAY IN THE LIFE of a Field Insurance Service Representative The Auto Club Group is seeking a Field Insurance Service Representative who will provide a high level of support to the Insurance Agency and members by servicing existing insurance accounts. Perform retention calls, process applications, renewals, amendments, resolve customer problems, as well as selling membership and financial products (credit cards) Provide price quotes on all insurance products and factor in all applicable rules (underwriting, business, etc.) and discounts to complete the sale Take insurance payments (initial, installment, lapse, or reinstatement) Respond to customers' insurance inquiries and explains product features and Auto Club Group service advantages to potential customers for the purpose of promoting and selling various insurance, membership, and financial products Refer to agent when appropriate Recognize and promote cross-sale opportunities within the context of servicing a change to an existing member's policy and provide efficient processing of customer policies, endorsements, and status and coverage changes in accordance with state rules and corporate policies and procedures Provide customer assistance through the performance of sales processing activities and assists management and agents when applicable Conduct outbound promotional and retention call activities per management request and provides general promotion of Auto Club Group products and services following established guidelines Participate in a team environment to promote customer satisfaction and consistent service following the customer service model Receive and resolve member/customer complaints and seeks assistance from management in complaint resolution as necessary Participate in office events developed to generate insurance revenue, improve member awareness of products, and support local community activities Fulfill, maintain and service insurance policies Respond to inquiries regarding insurance availability, eligibility, coverage. Prepare insurance proposals, policy changes, transfers, and billing clarification Contact members or insureds regarding the renewal of delinquent memberships, late premium payments and to solicit reinstatements in the event of policy cancellations Verify new business applications Refer relevant members/insureds to other lines of business (i.e. Travel and Life) Process insurance and membership payments Update electronic member information Maintain filing systems and provide other general Agency support HOW WE REWARD OUR EMPLOYEES Starting hourly wage of $23.00 - $25.50 per hour, based on experience WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: A Current Property & Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products. Successful completion of Customer Service, Insurance and Membership training within 6 months of hire Education: High School Diploma or equivalent Work Experience: Provide a high level of customer-focused service Service insurance policies and processing applications, renewals, and amendments Respond to billing and coverage questions Process monetary transactions; Taking payments Promote the sales of insurance products and services using established guidelines Present complex information in a clear and concise manner Knowledge and Skills: Analyze member/potential customer insurance needs and determine appropriate levels of coverage Prepare appropriate rate quotations Organize, plan and promote the sale of ACG insurance and membership products and services Perform outbound service calls Maintain accurate records Insurance terminology General insurance regulations Underwriting procedures Sales regulatory and compliance guidelines Insurance Systems and/or membership systems (e.g., PPS, POS, IMS, IPM) Work effectively in a team environment Work independently, with minimal supervision Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility Proficient in using Microsoft Office products Read, comprehend, and communicate clearly and concisely in the work environment and with the public (e.g., explain instructions, rules and procedures) Perform mathematical calculations to accurately perform monetary transactions Work under pressure in a high volume, fast paced customer service environment Successfully complete appropriate training relative to all Auto Club Group (ACG) products and services Work Environment Work in a temperature-controlled office environment. Willingness and ability to work irregular hours to include weekends, holidays, and community events. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
    $23-25.5 hourly 3d ago

Learn more about call center representative jobs

How much does a call center representative earn in Greenville, SC?

The average call center representative in Greenville, SC earns between $21,000 and $35,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.

Average call center representative salary in Greenville, SC

$27,000

What are the biggest employers of Call Center Representatives in Greenville, SC?

The biggest employers of Call Center Representatives in Greenville, SC are:
  1. Charter Spectrum
  2. Shepherd Outsourcing
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