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Call center representative jobs in Harlingen, TX

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  • Sales and Customer Solutions Representative (Bilingual Spanish)

    Charter Spectrum

    Call center representative job in Harlingen, TX

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. What our Sales and Customer Solutions Representatives Enjoy Most About the Role * Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy. * Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers. * Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints. * Mastering order processing within the billing system for retained accounts, new sales, and account lookups. * Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers. Working Conditions * Normal office environment. Required Qualifications Education * High school diploma or equivalent Experience * 6 months of customer service or phone sales experience to enhance customer satisfaction and retention Technical Skills * Knowledge of cable communications products: TV, internet, and telephone Skills & Abilities * Strong English and Spanish communication skills * Flexibility for variable hours, including weekends and holidays * Adaptability and problem-solving in dynamic environment Preferred Qualifications * 1+ years of call center experience #ZRSM2 #LI-ML5 CRT110 2025-66521 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    $70k yearly 14d ago
  • Call Center Rep - In Office

    The Briggs Agencies 4.4company rating

    Call center representative job in La Villa, TX

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 7d ago
  • Onsite Call Center Specialist

    Qualfon

    Call center representative job in Harlingen, TX

    Qualfon is hiring Credit Card Customer Service Representative to field inbound communication from our client's members regarding their credit card needs. The focus of this position is to provide outstanding support to existing members. The ideal candidate has professional communication and strong computer skills with a passion for providing first call resolution to their customers. Hourly pay rate - $19/hr This position is located onsite in our Harlingen, TX office. Company Culture: Our mission is to help as many individuals as possible pursue their total vocation, create an ever-growing number of career development opportunities, and be the partner of choice for all our clients. We foster a culture built on collaboration, integrity, and an employee-first mindset. We believe in continuous improvement and provide opportunities for employees to develop their skills, advance their careers, and contribute meaningfully to our mission. At Qualfon, every voice is valued, and teamwork is the foundation of our success. Big dreams are achieved through small actions, and our mission fuels every choice we make so we can give back to the communities where we live and work. Responsibilities What you will be doing: • Respond to inbound inquiries related to active credit card accounts, consumer loans, and fraudulent activity. • Assisting customers in recovering their online credentials. • Assist members with monetary and non-monetary transactions, including account maintenance for checking, savings, and certificates of deposit (CDs). • Complete service tasks such as adding authorized users, facilitating balance transfers, managing interest distribution for CDs, and handling IRA account changes. • Support credit card and fraud-related inquiries, including payment authorizations, adjustments, account growth, and underwriting decisions. • Conduct thorough analysis of moderately complex complaints and collaborate with internal teams and vendor partners to identify process failures and improve customer satisfaction. • Communicate effectively with customers, co-workers, and business leaders while maintaining professionalism and empathy. • Stay informed of applicable policies, procedures, and regulatory guidelines to ensure compliance and risk management. • Prioritize workload to meet service level objectives and ensure all business risks are identified, measured, and controlled. Qualifications What Skills & Qualifications are needed: • Minimum 1 year of customer service experience in financial services, fraud, or insurance. • 2 consistent years of call center experience preferred. • Minimum 1 year of experience in conflict resolution and documentation, including researching and resolving customer concerns. • High School diploma or GED required; college degree preferred. • Ability to work onsite in Highland Park and meet attendance requirements. • Demonstrated ability to manage difficult verbal communications and develop professional written responses through collaboration and proactive engagement. • Proven ability to multi-task and prioritize in a fast-paced, detail-oriented environment. • Stable work history with a consistent record of reliability and performance. • Strong written and verbal communication skills, with a professional and articulate voice. • Proficient internet and research skills, with the ability to quickly learn new subjects. • Computer savvy, able to resolve minor technical issues independently. • Typing speed of 20 words per minute with 90% accuracy. • Strong critical thinking and problem-solving abilities. • Comfortable working in a fast-paced, sometimes hectic environment while maintaining professionalism. • Self-motivated and capable of working independently with minimal supervision. • Skilled at multi-tasking across multiple computer applications while engaging with customers. • Veterans and their family members are encouraged to apply. Pay Range USD $19.00 - USD $19.00 /Hr.
    $19 hourly Auto-Apply 60d+ ago
  • Bilingual Call Center Representative

    Answerone

    Call center representative job in Edinburg, TX

    Job Description Do you enjoy working in customer support and helping others? If so, we have the job for you! Map Communications is accepting applications in our call center for Full Time Bilingual Call Center Representatives. We are looking for motivated and performance-driven people. More importantly, we are looking for the RIGHT people to fill these unique and important positions. In this crucial role, you are on the front lines, responding to a high volume of phone inquiries and addressing each with care, detail, and most importantly, empathy! This is an in office position. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls. To be successful in this role, you must have: A welcoming voice with an upbeat tone Strong command of the English language with good spelling and grammar Computer skills in a Windows based environment Good attendance The ability to type 35 words per minute or more Must be fluent in Spanish and English Our benefits for Full Time Employees include: Employee Stock Ownership Full Medical, Dental, and Vision Benefits Paid Vacation Traditional 401K with company matching Free Life Insurance policy Legal Assistance Compensation: $18.50 / Hour with Perfect Attendance Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $16 / Hour. Shifts Offered: Full Time - 40 hours per week, 10 hour shifts Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one week. On your second week, you will move to your new set schedule. Map Communications is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Don't miss out on this opportunity - Apply Today! Job Posted by ApplicantPro
    $16-18.5 hourly 12d ago
  • Field Inspector/Call Center Representative

    Perdue, Brandon, Fielder, Collins and Mott L.L.P

    Call center representative job in Brownsville, TX

    Job Description Our Brownsville office has immediate openings for a Field Inspector/Call Center Representative, a dual-role position supporting delinquent tax collections and field property assessments. This role combines field inspections to verify the condition of properties associated with delinquent taxpayer accounts with office-based call center responsibilities. Candidates must be adaptable, detail-oriented, and able to work in both in-field environments and structured office settings. Essential Duties-Field Inspector: • Plan and organize inspection routes for timely and efficient field visits. • Travel to assigned inspection sites across multiple municipalities in Cameron County. • Inspect properties and surrounding areas to verify condition, occupancy status, and visible characteristics. • Take clear, date-stamped photographs documenting property conditions. • Note details such as structures, vehicles, and other relevant observations. • Compile findings into organized reports and submit via online platforms within required timeframes. • Maintain confidentiality of all client and case-related information. • Communicate inspection results and follow-up needs to office staff. • Represent the Firm with professionalism and courtesy during all field interactions. • Perform other related duties as assigned. Essential Duties-Call Center Representative: • Receive inbound calls and make outbound calls to taxpayers to collect delinquent property taxes. • Use headset and computer terminal to navigate multiple systems, input data, and retrieve account information. • Work in a structured environment with a diverse workforce. • Meet daily, weekly and monthly production objectives. • Adapt to a dynamic, quickly changing telecommunications environment. • Maintain accountability for call quality, attendance, and adherence to schedule. Preferred Experience & Requirements: Previous office experience required; 1-2 years of call center experience preferred. • High School diploma or equivalent required. • Must be bilingual. • Proficient typing skills required. • Ability to work independently and make cost-effective decisions. • Strong creative problem-solving skills for a fast-paced environment. • Ability to handle difficult situations with diplomacy and tact. • Comfort working in unpredictable, high call volume environments. • Demonstrated tolerance for stress and ability to stay composed. About the Firm Perdue Brandon Fielder Collins and Mott LLP (PBFCM) has been in business since 1970. We represent more than 2‚000 governmental entities in Texas - school districts‚ cities‚ counties‚ hospital districts‚ appraisal districts and special districts. We have grown steadily every year. We currently have 15 offices across Texas and multiple satellite locations in Texas, Florida and Oklahoma‚ with over 60 attorneys and more than 400 employees. Founded on the principles of honesty and ethical conduct‚ our success is due to our refusal to deviate from these core values. Job Posted by ApplicantPro
    $24k-33k yearly est. 3d ago
  • Call Center Representative

    Carstar

    Call center representative job in McAllen, TX

    A Call Center Representative takes calls from customers answering questions or addressing any concerns they may have. Their duties include handling many inbound and outbound calls to and from customers, listening to customers needs or issues and providing helpful solutions to their problems.
    $24k-33k yearly est. 60d+ ago
  • Bilingual Customer Experience Representative

    TWAY Trustway Services

    Call center representative job in McAllen, TX

    JOIN THE ASSURANCEAMERICA TEAM Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers. Our team succeeds through diversity of thought, experiences, skills, and backgrounds. Customer Experience Representative The Customer Experience Representative will serve as the initial point of contact for our customer, managing inbound calls related to underwriting and billing issues, program inquiries, policy changes, and other corporate matters. This position requires someone who is enthusiastic about creating positive, solution-focused experiences for others, demonstrates a moderate level of technical proficiency, and maintains a confident and professional phone presence. The ideal candidate will build authentic rapport with agents and policyholders, delivering personalized support that reinforces the value of partnering with or being insured by AssuranceAmerica. This is a unique opportunity to join a growing company where your impact will be seen, and your career can flourish. High-performing team members in this role will have clear paths to advance within the Customer Experience department or explore new opportunities across other fast-growing areas of the business. Qualified candidates must reside in one of the following locations: Atlanta, GA; McAllen, TX; or Nebraska About the ROLE Each day at AssuranceAmerica is different, but as a Customer Experience Representative, you will: Serve as a problem-solver on the front lines, responding to inbound customer calls with a focus on identifying root cause of issues, analyzing unique situations, and delivering accurate, personalized solutions that align with company standards and customer needs. Apply sound judgement and critical thinking when assisting with underwriting activities, ensuring timely and appropriate handling of exceptions or nuanced policy scenarios. Navigate and leverage the policy management system efficiently, using its tools to troubleshoot issues, improve processing accuracy, and identify trends or recurring challenges. Collaborate across the team with a solutions-oriented mindset, contributing to team discussions and best practices that enhance customer outcomes and operational effectiveness. Prioritize and organize daily tasks with attention to detail and time management, ensuring timely and thorough resolution of customer inquiries and back-end responsibilities. Consistently meet or exceed departmental KPIs and performance metrics by balancing efficiency with high-quality customer engagement. Demonstrate initiative and a growth mindset, actively seeking opportunities to broaden knowledge across departments and contribute to process improvements - positioning yourself for future advancement into roles in underwriting, sales, claims, or operations. About YOU You thrive in a fast-paced, technology-driven environment and can adapt quickly to changing demands. You're confident making independent decisions by analyzing multiple data points and applying sound judgment. You consistently demonstrate integrity, professionalism, and accountability in everything you do. You collaborate well with others and contribute positively to a team-oriented culture. Required Bachelor's degree OR 1-2 years of experience in a role requiring critical thinking, problem resolution, and direct interaction with clients or stakeholders. Bilingual (English-Spanish). Creative problem-solving abilities, with the capacity to collaborate across departments and consider diverse perspectives in decision-making. Excellent PC skills. Preferred Experience in inside sales, supply chain, or logistics roles involving client support and a solutions-focused approach. Physical Requirements Prolonged periods sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Must be able to navigate various departments of the organization's physical premises.
    $31k-51k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Charlie Clark Auto Group

    Call center representative job in Harlingen, TX

    Are you a people person with a passion for cars and customer service? Join our team at Charlie Clark Nissan, where we treat every customer like family and every vehicle like it's our own! We're looking for a Customer Service Representative who can be the friendly face and helpful voice of our busy dealership. If you're organized, detail-oriented, and thrive in a fast-paced environment, we want to hear from you. Responsibilities: Greet customers in-person and over the phone with professionalism and a smile Schedule appointments Act as a liaison between customers and service advisors Check up on customers in the showroom Help keep the lobby, organized, and welcoming Requirements: Bilingual in Spanish Strong communication and interpersonal skills Prior experience in customer service (auto industry is a plus) Comfortable with computers, scheduling software, and multitasking Education/Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Opportunities for advancement Paid time off Vision insurance About Us: At Charlie Clark Auto Group, (AMARU), we lead with LOVE in everything we do, towards our people, our community, our family, and our faith. Rooted in the enduring values and legacy of Charles and Dorothy Clark, Maricruz Aurora Aguirre, Nana, and those who paved the way before us, LOVE is the driving force behind everything we do. Join us and be part of our ORALÉ TEAM!
    $25k-34k yearly est. 60d+ ago
  • Customer Service Representative

    24HR Safety

    Call center representative job in Harlingen, TX

    Reporting to the Business Administrator, Customer Service Representatives directly interface with customers and work to ensure customer requests for products and services are satisfied. Customer Service Reps perform the following major job functions: Offer a consultative approach to meeting customer demands. Effectively manage accounts by ensuring requested products and/or services are provided within the desired delivery date. Coordinate internally and externally to place orders for each customer to meet customer needs Follow-up to ensure the customers' requests and overall safety needs are satisfied Essential Responsibilities, includes but are not limited to Develops and maintains a functional knowledge of Company products and services Ensure data integrity by maintaining an accurate account of customer interactions in a timely manner. Direct interaction and first point of contact with customers Utilize all available resources to reach out to prospects and attempt to turn those prospects into customers Answer incoming phone calls Address customer needs and process Quotes and Orders promptly Expedite all Distribution open Sales Orders Assist in covering breaks, lunches, and vacations for the receptionist as needed Keep updated client information Build relationships with customers and meet their needs in a timely manner Practice courtesy in all dealings with co-workers and managers Perform all other duties as assigned by the Customer Service Supervisor SAFER Competencies Sincere and Committed to Customer Service & Safety Accurate and Productive to Support Quality Fearlessly Ethical, Fair and Consistent to ensure Organizational Integrity and Safety Compliance Empowered to support engaged growth by ensuring team collaboration, development and motivation Ready & Urgent Subject Matter Leader Qualifications Minimum High School Diploma required. Associates degree or higher preferred Three plus years' industrial inside sales/customer service experience managing external client accounts required OR safety equipment or services purchasing experience within the industrial safety or environmental industry. 2+years in industrial outside sales preferred. Proficient in the use of Microsoft Office (Word, Excel and Outlook) Two plus years ERP experience required. Knowledge of NAVISION a plus Inside Sales/Customer Service experience within the safety industry highly preferred Experience selling mill supply/metal tools preferred. Strong computer skills and understanding of spreadsheets Self-motivated and comfortable working with little to no direction Excellent interpersonal communication skills Willingness to travel a must. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be in a stationary position over 90% of the time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. The person will constantly operate a computer, speak over the phone, utilize a keyboard and other office productivity machinery, such as a calculator, copy machine, and computer printer. Must be able to converse verbally to exchange accurate information. Must be able to visually scan documents in detail to detect and identify needs. The employee must occasionally lift and/or move up to 10 pounds. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Position Type/Expected Hours of Work This is a full-time, direct hire position. Hours of operation are Monday through Friday, 8:00 am to 5pm. Overtime or weekend hours may be needed. Equal Opportunity Employment We are committed to providing equal employment opportunities. We recognize each individual's potential to offer significant contributions to our organization's growth and stability. E-Verify This Employer participates in E-Verify.
    $25k-34k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Only Data Entry

    Call center representative job in McAllen, TX

    Important: You Will Receive An Email Within Next 2 Minutes After Applying , Check Your Inbox or Spam Folder For next steps. A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital databases. Their duties include inputting data from paper documents into digital spreadsheets, updating order statuses for customers and double-checking their work to make sure they inputted data correctly.
    $25k-34k yearly est. 60d+ ago
  • Budget Brownsville CSR

    Payne Auto Group 2.8company rating

    Call center representative job in McAllen, TX

    We are seeking a Budget Brownsville Customer Service Representative (CSR) to join our team. The primary responsibilities of this role include washing/detailing vehicles, inspecting vehicles upon return, documenting any damages, processing paperwork, and ensuring a smooth vehicle rental experience for customers. **Qualifications:** - High school diploma or equivalent - Prior experience in customer service roles - Strong communication and interpersonal skills - Attention to detail and ability to multitask - Basic computer skills - Must be at least 21 years of age - Must have a valid driver's license for at least 3 consecutive years - Must have or be able to obtain a Texas driver's license - Must have a clean driving record **Responsibilities:** - Conduct inspections on rental vehicles upon return - Document and report any damages or issues with vehicles - Coordinating vehicle maintenance and cleaning schedules
    $26k-33k yearly est. 60d+ ago
  • Customer Service Rep(09411) - 7205 W 7 Mile N Rd

    Domino's Franchise

    Call center representative job in Mission, TX

    This position will include but not limited to answering phones, greeting customers, processing customer orders, making pizzas, general prep and stocking work and general cleaning of the store. Qualifications Food handlers required. Additional Information All your information will be kept confidential according to EEO guidelines.
    $25k-34k yearly est. 1d ago
  • Customer Service Representative

    Shah Eye Center

    Call center representative job in Mission, TX

    Call Center Customer Service Representative/Operator screens income calls regarding general information, eye medical procedures, cost and financing. Customer Service Representative provides service information, resolves customer complaints, offers solutions, and follows up to ensure customer satisfaction. Responsible for Scheduling and updating appointments, and updates demographic information during and after a call. Ensures that the image of Shah Eye Center is represented with utmost professionalism. Work Experience Requirements · Minimum of one year customer service experience · Excellent telephone communication skills · Ability to multi-task: answer calls, document and summarize details, while speaking to callers · Organizational skills and attention to detail · Knowledge of medical terminology · Bilingual (English/Spanish) Job Responsibilities and Duties At all times, employee is responsible for: 1. Protecting the physician's license; 2. Maintaining confidential any and all information accessible while performing job duties; 3. Staying in compliance with Medicare, Medicaid, OSHA, HIPAA, OIG, and any other legal and/or contractual obligations. Duties of the Job: · Screen incoming calls providing prospective patients with relevant information including but not limited to: medical procedures, cost and financing, general practice information. · Uses customer service skills when dealing with patients over the phone · Routes calls or takes messages. · Ensures that all demographic information is correct and that all insurance information is collected. · Schedules/Reschedules appointments for patients using Medinformatix Software. · Phone Tree calls patient to remind them of appointment 1 day prior to service. · Contacts/Verifies missed appointments/yearly's for follow up. If unable to reach client, sends a Reminder Notification Card. · Check company voicemail and return phone calls. · Update board with daily patient count for easy glance of current numbers per doctor/location. · Verify Fax Folder; distribute into designated folders and import any information needed into patient's chart. · Assist with new hire training for Call Center. · Phones are not to ring more than 3 times. · Other duties as assigned.
    $25k-34k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Allstate-Elizabeth Gutierrez Agency

    Call center representative job in Pharr, TX

    Job Description Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered isfull time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in . No prior experience is necessary Apply for the position today by completing the form and completing the assessment. Benefits Annual Base Salary Based on Experience Mon-Fri Schedule Responsibilities Process customer policy change requests. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Answer incoming phone calls on the first ring. Schedule appointments for sales staff to meet prospective customers. Responds to all inquiries, cancellation requests, and sales requests within specified timeframe. Requirements Possess an upbeat, positive and enthusiastic attitude. Proficiency to multi-task, follow-thru and follow-up. Great Customer Service Skills. Driven and goal-oriented individual. Ability to tactfully handle stressful and difficult situations.
    $25k-34k yearly est. 20d ago
  • Customer Service Representative

    Monstera Talent

    Call center representative job in Brownsville, TX

    Customer Service Representative - Immediate Start in Brownsville, TX Position: Full-Time, Weekly Pay Are you passionate about helping others and providing top-tier service? We're looking for motivated individuals to join our client's team as a Customer Service Representative. In this role, you'll be an essential point of contact, ensuring each customer has a positive and supportive experience. Customer Service Representative Key Responsibilities: Interact directly with customers to answer questions, resolve issues, and guide them through product and service options. Provide prompt and friendly support while addressing customer concerns and maintaining professionalism. Collaborate with team members to ensure a seamless and consistent customer experience. Accurately document interactions, feedback, and follow-up actions to ensure customer satisfaction. Stay knowledgeable about products, services, and company policies to offer informed guidance to customers. Participate in team meetings and training sessions to stay updated on best practices and service enhancements. What We're Looking For: Strong communicators with a natural ability to connect with people and empathize with their needs. Individuals who are organized, reliable, and able to multitask in a fast-paced environment. Positive team players who are committed to delivering exceptional customer service. Quick problem-solvers who can offer helpful solutions and take initiative in handling inquiries. A professional and friendly attitude with a focus on fostering positive customer relationships. Why Join Our Client's Team? Training & Support: Comprehensive onboarding and training to help you build a strong foundation in customer service. Career Growth: Opportunities for advancement and professional development as you grow within the company. Team Environment: Be part of a supportive, customer-focused team that values your contributions. Weekly Pay: Consistent weekly compensation to keep you motivated and financially stable. If you're ready to begin a rewarding career where your communication skills and dedication to helping others can shine, apply now to become a Customer Service Representative! Make an impact by contributing to outstanding customer experiences. Apply today!
    $25k-34k yearly est. 60d+ ago
  • Customer Service Representative

    Tx143

    Call center representative job in Mission, TX

    Benefit/Perks Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development Company OverviewSince 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.PostNet has nearly 700 locations across North America, Central America, South America, and Africa. At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities. Under the supervision of the Center Owner or Manager, the Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. Other duties as assigned. May help to train and mentor Customer Service Representatives. WHAT YOU BRING TO THE TABLE: Previous customer service or sales experience in a retail environment Exceptional customer service skills Ability to translate customer requirements into final products or services Assist in handling customer complaints and problems in a professional manner Multitasking - must have the ability to simultaneously process multiple tasks Effective verbal and written communication skills Strong attention to detail Outstanding time management and organizational skills A high school diploma or equivalent required Valid driver's license required Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software Ability to work flexible hours Some supervisory skills preferred Notary Public certification may be required WHAT WE EXPECT OF YOU: Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner Assists customers with their product and service need in person, through email, and by phone Processes customer sales through the point-of-sale system Up-sells, cross-sells, and actively participates in marketing and promotional initiatives Opens and closes the center, cash register, and other center systems Assists management in maintaining, ordering, and stocking inventory Maintains the center consistent with established standards Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff Sorts and deposits mail in private mailboxes Captures, complete tasks, and organizes Virtual Mail PHYSICAL AND SAFETY REQUIREMENTS: Must be able to stand behind a sales counter for extended periods of time Must be able to lift at least 50 pounds Must be able to communicate clearly with customers by email, by phone, and in-person May be required to operate a motor vehicle Must perform all duties in a safe and efficient manner Compensation: $8.00 - $11.00 per hour At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you. We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team! We invite EVERYONE to apply! *PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
    $8-11 hourly Auto-Apply 60d+ ago
  • Field Inspector/Call Center Representative-Brownsville

    Perdue, Brandon, Fielder, Collins and Mott L.L.P

    Call center representative job in Brownsville, TX

    Our Brownsville office has immediate openings for a Field Inspector/Call Center Representative, a dual-role position supporting delinquent tax collections and field property assessments. This role combines field inspections to verify the condition of properties associated with delinquent taxpayer accounts with office-based call center responsibilities. Candidates must be adaptable, detail-oriented, and able to work in both in-field environments and structured office settings. Essential Duties-Field Inspector: Plan and organize inspection routes for timely and efficient field visits. Travel to assigned inspection sites across multiple municipalities in Cameron County. Inspect properties and surrounding areas to verify condition, occupancy status, and visible characteristics. Take clear, date-stamped photographs documenting property conditions. Note details such as structures, vehicles, and other relevant observations. Compile findings into organized reports and submit via online platforms within required timeframes. Maintain confidentiality of all client and case-related information. Communicate inspection results and follow-up needs to office staff. Represent the Firm with professionalism and courtesy during all field interactions. Perform other related duties as assigned. Essential Duties-Call Center Representative: Receive inbound calls and make outbound calls to taxpayers to collect delinquent property taxes. Use headset and computer terminal to navigate multiple systems, input data, and retrieve account information. Work in a structured environment with a diverse workforce. Meet daily, weekly and monthly production objectives. Adapt to a dynamic, quickly changing telecommunications environment. Maintain accountability for call quality, attendance, and adherence to schedule. Preferred Experience & Requirements: Previous office experience required; 1-2 years of call center experience preferred. High School diploma or equivalent required. Must be bilingual. Proficient typing skills required. Ability to work independently and make cost-effective decisions. Strong creative problem-solving skills for a fast-paced environment. Ability to handle difficult situations with diplomacy and tact. Comfort working in unpredictable, high call volume environments. Demonstrated tolerance for stress and ability to stay composed. About the Firm Perdue Brandon Fielder Collins and Mott LLP (PBFCM) has been in business since 1970. We represent more than 2‚000 governmental entities in Texas - school districts‚ cities‚ counties‚ hospital districts‚ appraisal districts and special districts. We have grown steadily every year. We currently have 15 offices across Texas and multiple satellite locations in Texas, Florida and Oklahoma‚ with over 60 attorneys and more than 400 employees. Founded on the principles of honesty and ethical conduct‚ our success is due to our refusal to deviate from these core values.
    $24k-33k yearly est. 34d ago
  • Sales and Customer Solutions Representative (Bilingual Spanish)

    Charter Spectrum

    Call center representative job in Pharr, TX

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. What our Sales and Customer Solutions Representatives Enjoy Most About the Role * Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy. * Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers. * Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints. * Mastering order processing within the billing system for retained accounts, new sales, and account lookups. * Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers. Working Conditions * Normal office environment. Required Qualifications Education * High school diploma or equivalent Experience * 6 months of customer service or phone sales experience to enhance customer satisfaction and retention Technical Skills * Knowledge of cable communications products: TV, internet, and telephone Skills & Abilities * Strong English and Spanish communication skills * Flexibility for variable hours, including weekends and holidays * Adaptability and problem-solving in dynamic environment Preferred Qualifications * 1+ years of call center experience #LI-NI1 CRT110 2025-66670 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    $70k yearly 13d ago
  • Bilingual Call Center Agent

    Answerone

    Call center representative job in McAllen, TX

    Job Description Immediately hiring Full Time Bilingual Call Center Agents at Answer One! Call Center Agents at AnswerOne provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client. Customer service experience is a plus, but not required. This is an in office position. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls. To be successful in this role, you must have: A welcoming voice with an upbeat tone Strong command of the English language with good spelling and grammar Computer skills in a Windows based environment Good attendance The ability to type 35 words per minute or more Speak and write fluent Spanish/English Our benefits for Full Time Employees include: Employee Stock Ownership Full Medical, Dental, and Vision Benefits Paid Vacation Traditional 401K with company matching Free Life Insurance policy Legal Assistance Compensation: $18.50 / Hour with Perfect Attendance Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $16 / Hour. Shifts Offered: Full Time - 40 hours per week, 10 hour shifts Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one week. On your second week, you will move to your new set schedule. AnswerOne is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Don't miss out on this opportunity - Apply Today! Job Posted by ApplicantPro
    $16-18.5 hourly 20d ago
  • Customer Service Representative

    Tx143

    Call center representative job in Mission, TX

    Benefit/Perks Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development Company OverviewSince 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.PostNet has nearly 700 locations across North America, Central America, South America, and Africa. At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities. Under the supervision of the Center Owner or Manager, the Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. Other duties as assigned. May help to train and mentor Customer Service Representatives. WHAT YOU BRING TO THE TABLE: Previous customer service or sales experience in a retail environment Exceptional customer service skills Ability to translate customer requirements into final products or services Assist in handling customer complaints and problems in a professional manner Multitasking - must have the ability to simultaneously process multiple tasks Effective verbal and written communication skills Strong attention to detail Outstanding time management and organizational skills A high school diploma or equivalent required Valid driver's license required Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software Ability to work flexible hours Some supervisory skills preferred Notary Public certification may be required WHAT WE EXPECT OF YOU: Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner Assists customers with their product and service need in person, through email, and by phone Processes customer sales through the point-of-sale system Up-sells, cross-sells, and actively participates in marketing and promotional initiatives Opens and closes the center, cash register, and other center systems Assists management in maintaining, ordering, and stocking inventory Maintains the center consistent with established standards Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff Sorts and deposits mail in private mailboxes Captures, complete tasks, and organizes Virtual Mail PHYSICAL AND SAFETY REQUIREMENTS: Must be able to stand behind a sales counter for extended periods of time Must be able to lift at least 50 pounds Must be able to communicate clearly with customers by email, by phone, and in-person May be required to operate a motor vehicle Must perform all duties in a safe and efficient manner Compensation: $8.00 - $9.00 per hour At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you. We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team! We invite EVERYONE to apply! *PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
    $8-9 hourly Auto-Apply 60d+ ago

Learn more about call center representative jobs

How much does a call center representative earn in Harlingen, TX?

The average call center representative in Harlingen, TX earns between $21,000 and $37,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.

Average call center representative salary in Harlingen, TX

$28,000
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