Call center representative jobs in Harrisonburg, VA - 224 jobs
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Client Service Representative (Part Time 30 Hours) (Madison Branch)
Atlantic Union Bank 4.3
Call center representative job in Madison, VA
The position is an all-encompassing role which requires the teammate to deliver best in class client experience, sales/service solutions, as well as handle teller transactions. The Client Services Representative creates a positive client relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank's products and services.
**This role will have varying shifts within our regular banking hours of Monday through Friday between 8:30 am to 5pm and Saturdays between 8:30 to 12pm **
Position Accountabilities
Represent the Bank to clients, prospects and guests in person, by telephone or by email in a courteous, professional manner.
Greet and provide exceptional service in person and by telephone/email.
Provide accurate information regarding Bank services, products, policies and procedures.
Open new Business and Consumer accounts and provide information to new and prospective clients by explaining and cross-selling Bank products and services.
Partner with other lines of business to identify/refer client needs (e.g., Mortgage, Investments, Business Banking, Commercial Banking, Merchant Services, Treasury Management)
Complete forms and other required documents and follow Bank policies and procedures.
Process transactions in person and via telephone/email to include loan payments, account transfers, and address changes.
Perform all duties of a Teller to include:
Provide excellent client experience
Perform basic client and cash transactions
Balance cash each day
Identify referral opportunities to contribute to branch goals
Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures
Identify risk and escalate concerns through proper channels
Develop and maintain knowledge of bank products, services, including other lines of business
Ability to learn and adapt to changing digital channels
Perform other duties as assigned.
Organizational Relationship
This position reports to Branch location leadership.
Position Qualifications
Education & Experience
High school diploma or equivalent (GED).
One (1) or more years of experience in a client service and/or a cross-trained teller position
Previous cash handling experience preferred
Knowledge & Skills
Excellent customer service skills
Excellent oral and written communication skills
Ability to exercise sound business judgment
Proficient computer skills
Ability to handle multiple tasks with attention to details
Flexible, able to adapt to change
Shifts may vary for each position offering, depending on business need
Able to stand for extended periods of time and lift objects up to 30 pounds
Some local travel possible
Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits.
We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$29k-39k yearly est. 3d ago
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Customer Service Representative (Part-Time)
James Madison University 4.2
Call center representative job in Harrisonburg, VA
Working Title: Customer Service Representative (Part-Time) State Role Title: Administrative and Office Specialist II Position Type: Part-time - Wage / Part-time Salaried Position Status: Part-Time FLSA Status: Non-Exempt: Eligible for Overtime College/Division: Financial Aid and Scholarships
Department: 100179 - Financial Aid and Scholarships
Pay Rate: Hourly
Specify Range or Amount: $15.00 per hour
Is this a JMU only position? No
Is this a grant-funded position? No
Is this a Conflict of Interest designated position? No
Beginning Review Date: 1/30/2026
About JMU:
At James Madison University (JMU), we're more than just a publicly funded institution - we're a vibrant, welcoming community nestled on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.
JMU offers several perks to all employees including:
* A Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.
* Free Access to the University Recreation Center (UREC): Employees can enjoy facility access and program registration privileges at UREC and University Park. This includes the climbing wall, equipment centers, and group exercise studios.
* A variety of voluntary benefits such as Pet Insurance, Identity Theft and Legal Protection Plans, and several other supplemental benefits.
* Holiday Breaks: The university is granted 12 holidays a year.
* Talent Development Trainings: The Talent Development department offers a wide variety of personal and professional trainings, eligible for all employees to join.
At JMU, we believe in Being the Change - and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.
Discover what makes JMU a great place to work: bit.ly/JMUEmployment
General Information:
The Customer Service Representative plays a key role in supporting the financial aid process by serving as a primary point of contact for students, parents, and the general public. This position is responsible for providing guidance on application procedures and eligibility requirements for all types of financial assistance, and for administering aid in accordance with federal, state, and institutional regulations, policies, and procedures.
Duties and Responsibilities:
* Counsels JMU student/parents and prospective students/parents, advising them of application processes and criteria, federal regulatory issues, status of application, professional judgment, and financial aid eligibility options.
* Works closely with other JMU offices (University Business Office, Registrar's Office and Centennial Scholars Program Office) to facilitate the initial and on-going enrollment of students.
* Assists students and parents with the completion of FAFSAs, FSAIDs, Master Promissory Notes and Entrance Loan Counseling.
* Works closely with loan area as well as the University Business Office.
* Works with local high schools and JMU community with requests for presentation and workshops.
* Assists with the Financial Aid email box as needed.
Qualifications:
Required:
* Demonstrated oral and written communication skills
* Commitment to professional customer service
* Exceptional time-management, problem-resolution, and organizational skills
* Ability to work independently
* Demonstrated accuracy and strong attention to detail
Additional Posting Information:
Conditions of Employment:
Employment is contingent upon the successful completion of a criminal background check.
This is a part-time wage position working up to an average of 29 hours per week over the course of a calendar year with no benefits.
E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.
EEO Statement:
James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.
We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.
Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: **************.
Reasonable Accommodation:
If you are an individual with a disability and need assistance searching or applying for jobs please contact us at ************** or ************. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.
$15 hourly 13d ago
Customer Experience Representative
Enterprise Rent-A-Car 4.4
Call center representative job in Charlottesville, VA
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
This pay for this position starts at $16.38 / hour - $18.31 / hour (depending on prior commission-based sales experience) with the opportunity to earn monthly incentive pay bonuses of up to $1,500 per month. This opportunity is located at the Charlottesville-Albermarle Airport - 100 Bowen Loop, Charlottesville VA 22911..
Schedule:Friday - Saturday: 3:00pm-12:00am, Sunday: 11:00am-7:30pm
Responsibilities
* Meet and greet customers in a professional, friendly, and timely manner
* Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
* Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
* Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
* Place outgoing calls for callback management, and miscellaneous calls as assigned
* Assist to assess condition of rental upon return
* Notify Management of any known customer problems
* Notify Management of any known vehicle problems and any required vehicle maintenance
* Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
Equal Opportunity Employer/Disability/Veterans
Qualifications
* Must be at least 18 years old
* Minimum of 1 year customer service or sales experience in a fast paced environment
* High School Diploma or G.E.D. required
* Must have reliable transportation to and from work
* Must have a valid driver's license
* Must have a valid driver's license with no more than 2 convicted moving violations/speeding tickets in the past 3 years (total points on driving record cannot exceed 8 points)
* No drug or alcohol related convictions on driving record (DWI/DUI) in the past 3 years
* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
* Must be able to work the part-time schedule: Friday - Saturday: 3:00pm-12:00am, Sunday: 11:00am-7:30pm
$16.4-18.3 hourly Auto-Apply 50d ago
Customer Sales & Serv Rep
DTS Fluid Power 3.6
Call center representative job in Harrisonburg, VA
Want to use your customer service skills to solve real world problems?
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Just some of the things you'll be doing on a daily basis:
Assist customers by phone and in person at our facility
Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
Process quotes, take orders and provide post-order service
REQUIREMENTS
Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
6 months of customer service experience preferred
Desire to increase knowledge in industrial distribution products
Excellent telephone skills
Ability and desire to learn new systems and processes quickly
Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)
SAP / ERP experience, preferred but not required
Some knowledge of industrial distribution products and hydraulics, preferred but not required
SALARY & BENEFITS
As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance.
Benefits: Here is just some of what we have to offer:
Base salary and bonus opportunities
Health, vision, and dental coverage, 401(k) w/ company match
Paid vacation, sick time, and company holidays
Tuition reimbursement
Personalized training and development program
Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
#LI-SB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
$39k-53k yearly est. Auto-Apply 50d ago
Customer Service Representative
Rockingham Insurance Company 3.2
Call center representative job in Harrisonburg, VA
POSITION MISSION: Provide high quality customer service through accurate, timely, and professional responses relative to researching and answering billing, payment and policy questions, providing coverage advice and premium change pricing, and processing policy changes. Assess customer needs, service insurance policies, collect confidential client information, prepare reports and maintain records.
POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Promote products and company positively, answering customer questions and addressing concerns
Communicate information, clearly and effectively, about policies and answer questions relating to coverage and premiums to customers managing expectations both via phone and email with a proactive approach
Respond to in-person, phone and written requests for information, providing accurate, timely and responsive assistance to customers and agents.
Data Entry for new business quotes, policy changes, and assign incoming email, mail, fax and voice messages to the correct agency team member
Communicate with customers, agents, and company personnel to secure information necessary to resolve inquiries and explain policy change, billing, cancellation and reinstatement procedures.
Develop and provide in-force policy change quotes for agents
Research and resolve questions and concerns raised by customers
Process daily downloads, incoming payments, endorsements, renewals, send Auto ID cards, mortgagee requests, and various other customer requests
Handle basic billing questions (where to pay, who to pay, what to pay) and pass any higher-level questions to a Customer Experience Agent
Document all conversations and interactions with customers, carriers and agents in AMS360 agency management system to support account sales, service and renewal cycle for follow up communication
Schedule annual coverage review meetings with customers for agents
Contact leads and schedule appointments for agents to present policies, quotes, and coverages
OTHER DUTIES
Assist in creating/maintaining prospective client lists from various sources
Other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES:
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily.
Familiarity with all types of insurance policies (automobile, property, Agribusiness a plus, etc.), with a working knowledge of the insurance industry.
Proactively learn and grow knowledge of insurance coverage and carrier appetite.
Experience with using AMS 360 policy administration system or similar policy administration system.
Ability to understand generated sales reports.
Demonstrated ability to communicate, present, influence and sell effectively.
Experience in delivering and maintaining client-focused solutions.
Ability to work independently as well as support other team members.
Organized with strong attention to detail and accuracy; utilizes time and available resources effectively with ability to handle multiple priorities and deadlines simultaneously and effectively.
Continuously builds knowledge and skills connected with new developments in customer service, technology, and insurance products and services.
Obtain and/or maintain Virginia property and casualty insurance license.
COMPETENCIES:
Critical thinking
Detail oriented
Strong work ethic
Relationship building
Strong organizational/time management skills
Oral and written communication skills
Customer-Service Oriented
QUALIFICATIONS:
Minimum high school diploma, GED, or equivalent.
1+ years of demonstrated success in an insurance callcenter or independent agency environment.
Personal Lines insurance experience strongly preferred.
CISR, CPIA or similar designation(s) preferred.
Knowledge of Farm, Agribusiness, or Commercial underwriting experience helpful.
Current Virginia Property and Casualty License REQUIRED.
Proficient in Microsoft Office (Word, Excel, Teams)
PHYSICAL DEMANDS:
Position operates in a professional office environment and routinely uses standard office and mobile equipment such as computers, phones, and photocopiers.
Position may require traveling to attending both internal and external meetings, attending conferences and other training events
Requirements:
PI9048667fc99d-31181-39404217
$29k-36k yearly est. 8d ago
Customer Service Representative
Aire Serv 4.2
Call center representative job in Front Royal, VA
We are expanding and looking to add another member to our Team! Due to our rapid growth we are currently looking to bring on an additional Customer Service Representative. This top performing individual will be based out of our Front Royal location, handling all aspects of lead qualification, confirming appointments and closing out jobs as appropriate.
As well, this position will require handling incoming and outgoing calls both for sales and service. The CSR position is Tuesday - Friday 11:00 am - 8:00 pm and Saturday 8:00 am - 4:00 pm.
As CSR you are a key member of the team and represent Aire Serv on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values by showing respect and courtesy to all customers and employees.
You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Specific Responsibilities:
Receive incoming calls in professional and courteous manner
Scheduling appointments
Assigning daily work/calls to other team members
Perform marketing and sales functions to sell additional work and earn business
Complete work orders, return customer calls, and respond to customer complaints
Maintain office services by organizing office operations and procedures, preparing and reviewing purchase orders.
Perform other duties as needed which may include cross-training in related positions
Job Requirements:
Must have HVAC experience
Knowledge of our dispatch software, Service Titan is a plus
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
Strong computer knowledge, including Microsoft Office
Typing skills a plus
Benefits:
Health Insurance Company pays 50% of employee
Eye and Dental Insurance Paid for by the company.
AFLAC Supplemental insurance at employee expense / not required
401K / Company Match 3%
Paid Holidays 5 per year
1 Week Paid Vacation
Short Term and Long-Term Disability Paid for by company.
50K Life Insurance Policy Company provide and paid for.
We are actively interviewing for this position - Apply today and our hiring manager will follow up! NO PHONE CALLS, PLEASE
Compensation: 30,000 +
We believe in doing the job right. And part of the job is creating a company worth working for. So when you put on that Aire Serv uniform, you become part of a place that will take care of you the way our franchise owners take care of their own family and friends. Grounded in honesty, integrity, and no surprises. Excellent customer service can't happen without happy, motivated, and committed employees. Which is where you come in. People like you make what the Aire Serv franchise owners do possible and creating a team that shares and exemplifies our values is as important as providing quality service for heating and cooling systems.
*All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Aire Serv franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
$26k-34k yearly est. Auto-Apply 60d+ ago
Bottleless Cooler / Municipal Water Solutions Representative
Culligan 67Md
Call center representative job in Ruckersville, VA
Benefits:
401(k)
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
Outside B2B Sales At Culligan, we're changing how businesses think about water. We provide eco-friendly, bottleless water and ice solutions that connect directly to municipal (city) water lines-eliminating plastic bottles while delivering crisp, great-tasting purified water through Culligan's exclusive purification process. It's better for workplaces, better for people, and better for the planet.
We partner with offices, medical and dental practices, manufacturing facilities, hospitality, warehousing, and more-helping them upgrade from outdated fountains and 5-gallon bottle coolers to modern, premium hydration solutions backed by over 85 years of water expertise.
Just as importantly, we invest in our people. We offer a supportive, team-driven culture where growth, success, and fun go hand in hand. If you're competitive, motivated, and enjoy face-to-face sales, this is a great opportunity to build a rewarding career with a product customers genuinely want.
What You'll Do
Meet face-to-face with local businesses to educate, consult, and recommend bottleless water solutions
Prospect daily through cold calling, phone outreach, email/video follow-ups, and social media
Build strong rapport and work toward one-visit closes when possible
Follow up on company-provided and self-generated leads
Manage activity, notes, and paperwork in CRM while traveling within your territory
What We're Looking For
Outside B2B sales experience preferred (cold calling a plus)
Energetic, personable, and commission-driven
Strong communication, organization, and time-management skills
A self-starter with a true “hunter” mindset
Reliable transportation and valid driver's license
High school diploma or GED required (college preferred)
Why Culligan?
Premium, in-demand product with minimal competition
Eco-friendly solution businesses value and trust
Strong support, training, and team culture
Opportunity to grow while making a real impact
If you're ready to sell a solution that makes a difference-and be rewarded for your effort-we'd love to hear from you.
Apply today and grow with Culligan.
Compensation: $30,000.00 - $70,000.00 per year
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
$30k-70k yearly Auto-Apply 1d ago
Customer Service Rep(04364) - 9 Campbell St
Domino's Franchise
Call center representative job in Luray, VA
Job Description Imagine yourself with a job with flexible hours, competitive pay, a fun environment, did we mention flexible hours? We're already imagining you in that job, right now. We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. 90% of Franchisees began their Domino's career as a Want to hear more? Ever dream about being your own boss? 90% of all Domino's Franchise Owners started in management training, delivery or answering phones. Apply now!Additional Information
Hiring for week nights and weekends from 5pm until 9pm
$26k-34k yearly est. 7d ago
Customer Relations Representative - State Farm Agent Team Member
Greg Leffler-State Farm Agent
Call center representative job in Charlottesville, VA
Job DescriptionBenefits:
Competitive salary
Health insurance
Paid time off
Parental leave
Flexible schedule
Opportunity for advancement
Training & development
ABOUT OUR AGENCY:
Our agency has proudly served the community since November 1st, 1995. Were a small but tight-knit team made up of three full-time employees and myself. Our culture is rooted in collaboration and carewe celebrate birthdays, anniversaries, and milestones with team lunches and always look out for one another. We take pride in delivering exceptional service to our clients every day.
I earned a degree in Geology and began my State Farm journey in Auto Claims back in 1987, right out of college. Before that, I spent time working on oil rigs during summers and breaks. My passion for this industry runs deepmy mother was the first female Fire Adjuster for State Farm in Oklahoma. Outside of work, Im a husband, father, and proud grandfather who enjoys spending time with family and giving back to the community.
Im a board member of Therapeutic Adventures, a nonprofit providing outdoor recreation to individuals with special needsincluding fly fishing, canoeing, and our standout adaptive ski program at Massanutten Resort. I also stay active with the youth group at my church.
If you're looking to join a supportive, experienced, and community-focused team, wed love to hear from you!
ROLE DESCRIPTION:
As a Customer Relations Representative with the Greg Leffler State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
This role also requires creativity and understanding of digital marketing and social media tactics
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
$31k-42k yearly est. 11d ago
Customer Relations Representative - State Farm Agent Team Member
Hunter Wyant-State Farm Agent
Call center representative job in Charlottesville, VA
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$31k-42k yearly est. 24d ago
Customer Service Representative
Shentel 4.4
Call center representative job in Front Royal, VA
Shentel is hiring a Customer Service Representative (CSR) to join our callcenter team to support our growing business. We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service. In this role you will play a pivotal role in keeping your neighbors connected!
We offer a great work environment and competitive total compensation package that includes:
Base hourly pay rate + uncapped commission
World class 401(k) - up to 8% company contribution
Medical, dental, vision, and life insurance with company subsidies
Up to 3 weeks of PTO and up to 9 paid holidays
You worked hard for the following:
Your reputation as a successful sales professional who meets and exceeds sales goals
Your high school diploma or equivalent
One year of customer service or callcenter experience
It's time to accept the challenge of providing an excellent customer experience. We are looking for motivated individuals who love a challenge and are ready to meet and exceed their goals.
What are you waiting for? Come join Shentel's Customer Care Team!
$28k-33k yearly est. 4d ago
Customer Service Representative
U-Haul 4.4
Call center representative job in Harrisonburg, VA
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
* Career stability
* Opportunities for advancement
* Mindset App Reimbursement
* Gym Reimbursement Program
* Health insurance & Prescription plans, if eligible
* Paid holidays, vacation, and sick days, if eligible
* Life insurance
* MetLaw Legal program
* MetLife auto and home insurance
* Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
* 401(k) Savings Plan
* Employee Stock Ownership Plan (ESOP)
* 24-hour physician available for kids
* Dental & Vision Plans
* Business travel insurance
* You Matter EAP
* LifeLock Identity Theft Protection
* Critical Illness/Group Accident Insurance
* Dave Ramsey's SmartDollar Program
Customer Service Representative Responsibilities:
* Assist customers inside and outside a U-Haul center with U-Haul products and services.
* Use smartphone-based U-Scan technology to manage rentals and inventory.
* Move and hook up U-Haul trucks and trailers.
* Clean and inspect equipment on the lot including checking fluid levels.
* Answer questions and educate customers regarding products and services.
* Prepare rental invoices and accept equipment returned from rental.
* Install hitches and trailer wiring.
* Fill propane (certification offered through U-Haul upon employment)
* Drive a forklift (certification offered through U-Haul upon employment)
* Other duties as assigned
* Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
* Valid driver's license and ability to maintain a good driving record
* High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
$23k-29k yearly est. Auto-Apply 12d ago
Customer Service Representative
Hoc, Leading Energy Markets Compliance Solutions Provider 3.9
Call center representative job in Verona, VA
Apply Description
Individuals will serve as initial contact to new and existing Propane, Ice, and HVAC customers, inform customers of products and services offered, set up new accounts, and provide quality customer service. Must have outstanding computer and telephone skills, be willing to refill propane cylinders, and attend a 2-week training program at our Mt. Jackson, VA location.
Hours for these positions are Monday - Friday from 8 AM - 5 PM.
Excellent benefits package to include medical, optical, dental, disability, and life insurance, holiday, vacation, paid personal leave, 401K, and profit sharing.
Equal Employment Opportunity
$27k-35k yearly est. 56d ago
Customer Service Rep
Robbins Staffing Solutions
Call center representative job in Charlottesville, VA
Temp
Customer Service Ambassador
($20 - $22 per hour plus exceptional bonus plans)
Our client, a locally owned property management and development company in Charlottesville, is seeking an experienced Customer Service Ambassador to join their team!
The person in this role will be the first point of contact in our leasing office, assisting customers and supporting team members. Work hours are generally 8:30 am - 5 pm, Monday - Friday.
Responsibilities:
Customer Service & First Impressions
Office Visitors & Phones - Welcome and assist customers, vendors, and visitors.
Customer Service - Accept rental payments, write receipts, assign parking permits, manage key loans, submit service requests, and assist with move-ins, move-outs, and customer events.
Often the first point of contact for customers, vendors, contractors, and community members.
Ensure the leasing office is organized and inviting and that exterior signage, parking lots, sidewalks, and patios are tidy and welcoming. Keep the promo shelf well-stocked & eye-catching.
Administrative
Check after-hours drop box, assist with marketing initiatives, monthly lease renewal calls, move-in and move-out processes, key audits, and other activities as needed.
Manage office supplies & purchases, sort mail, and keep beverage stations stocked and clean.
Support & assist residential, commercial, marketing, and other teams as needed, including errands (a company vehicle is available).
Qualifications & Requirements:
An eagerness to serve customers, support teammates, and learn about property management.
Highly organized and adept at simultaneously managing multiple tasks.
Comfortable with being interrupted regularly while working in a bustling environment.
Able to work independently, confidently, and with minimal supervision.
Embrace & promote the company's Mission | Purpose | Values
2+ years in similar or relevant positions
Proficient in Microsoft Office, including Outlook, Word, and Excel
Exceptional written and verbal communication skills
A valid driver's license and acceptable background check. (No DUI or reckless convictions within the past 3 years.)
Robbins Staffing Solutions, Inc. is an award winning staffing firm serving our local clients and candidates for over 19 years. We are a proud Equal Opportunity Employer.
$20-22 hourly 7d ago
Insurance Customer Service Rep
Insurance Protection Solutions, Inc.
Call center representative job in Charlottesville, VA
Job Description
Insurance Protection Solutions, INC. is a high-performing independent insurance agency serving Hampton Roads, Virginia, since 2011, with the ability to place coverage in all 50 states. We deliver commercial, personal lines, and life insurance solutions with a strong focus on education, transparency, and personalized service. Our great office culture is supported through structured training, weekly team meetings, and quarterly team-building events. Here, we're committed to building long-term careers, not just filling roles.
We are seeking an Insurance Customer Service Representative who is detail-oriented, client-focused, and motivated to grow within a professional insurance organization. This role is responsible for supporting clients through renewals, policy changes, service requests, and proactive coverage reviews, while also identifying cross-sell opportunities. You will work in a collaborative, well-supported environment with transparent processes, strong leadership, and real advancement opportunities.
Base salary of $45,000
Paid time off starting day one
Flexible Monday through Friday schedule
Health, dental, vision, and life insurance
Retirement plan
Sign-on bonus
Licensing assistance and hands-on training
If you are looking for stability, growth, and a client-facing role where your work truly matters, apply today!
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Hands on Training
Tuition Reimbursement
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings off
Weekends off
Bonus Opportunities
Warm Leads Provided
Sign On / Hiring Bonus
Licensing Assistance
Work-Life Balance
Holidays Off
Paid Holidays
Professional Development
Advancement Opportunities
Mentorship
Continuing Education Opportunities
Ongoing Training Seminars
Performance Bonuses
Professional Work Environment
Team Building Activities
Student Loan Repayment Assistance
Equipment Provided
Office Snacks and Coffee
Family Leave
Personal Workspace
Responsibilities
Provide exceptional customer support for service requests and policy questions
Conduct coverage reviews and basic risk assessments for existing clients
Identify and support cross-sell and upsell opportunities within the client base
Manage policy changes, endorsements, and documentation
Consult with clients to explain coverage options and next steps clearly
Maintain organized and compliant client records
Requirements
Willingness to obtain insurance licensing with agency support
Strong communication skills with a calm, professional demeanor
Attention to detail and strong organizational skills
An analytical mindset with the ability to understand coverage needs
Comfort supporting sales conversations and cross-selling when appropriate
Prior insurance experience is a bonus
$45k yearly 19d ago
Customer Service Representative
Holtzman Corp
Call center representative job in Verona, VA
Individuals will serve as initial contact to new and existing Propane, Ice, and HVAC customers, inform customers of products and services offered, set up new accounts, and provide quality customer service. Must have outstanding computer and telephone skills, be willing to refill propane cylinders, and attend a 2-week training program at our Mt. Jackson, VA location.
Hours for these positions are Monday - Friday from 8 AM - 5 PM.
Excellent benefits package to include medical, optical, dental, disability, and life insurance, holiday, vacation, paid personal leave, 401K, and profit sharing.
Equal Employment Opportunity
$25k-33k yearly est. 54d ago
Customer Service Representative
Circle K Stores, Inc. 4.3
Call center representative job in Staunton, VA
Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
* Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
* Flexible Schedules
* Weekly Pay
* Weekly Bonus Potential
* Large, Stable Employer
* Fast Career Opportunities
* Work With Fun, Motivated People
* Task Variety
* Paid Comprehensive Training
* 401K With a Competitive Company Match
* Flexible Spending/Health Savings Accounts
* Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
* Selling products to customers
* Providing excellent customer care
* Communication and friendly conversation
* Performing at a quick pace while having fun
* Working as part of a team to accomplish daily goals
* Coming up with great ideas to solve problems
* Thinking quickly and offering suggestions
Great if you have:
* Retail and customer service experience
* Sales associate or cashiering experience
* High school diploma or equivalent
* Motivation to advance in your career!
* Willingness to learn and have fun!
Physical Requirements:
* Ability to stand and/or walk for up to 8 hours
* Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
* Occasionally lift and/or carry up to 60 pounds from ground to waist level
* Push/pull with arms up to a force of 20 pounds
* Bend at the waist with some twisting up to one hour a shift
* Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
$25k-30k yearly est. 3d ago
Customer Service Representative - State Farm Agent Team Member
R. Patrick Blevins-State Farm Agent
Call center representative job in Waynesboro, VA
Job DescriptionPatrick Blevins State Farm-About Our Agency: Were not your average insurance office and we like it that way. As a second-generation State Farm Agent with locations in Lexington and Waynesboro, our mission for the past 14 years has been simple: serve our community, protect against what can go wrong, and help people invest in what can go right all while having fun doing it. Led by Patrick Blevins, a nationally recognized agent and multi-year Chairmans Circle, Presidents Club, and Lifetime MDRT qualifier, our agency is consistently ranked among the top in the country.
Our team of 14 licensed professionals thrives in a culture built on growth, teamwork, and purpose where we work hard, celebrate success, and make a real difference in peoples lives. Were proud to offer a comprehensive benefits package that includes:
Three weeks minimum paid time off (plus additional holidays and personal days)
Health insurance
401(k) plan with company match
Quarterly bonuses and base pay plus commissions
Company vehicles for certain roles
Team trips and travel opportunities
A balanced work schedule that supports both personal and professional fulfillment
If youre motivated, hardworking, and eager to learn, well provide the coaching, development, and support you need to succeed no prior insurance experience required. Join a proven, high-performing team that believes in doing meaningful work, growing together, and enjoying the journey along the way.
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
$25k-33k yearly est. 26d ago
Customer Service Representative - State Farm Agent Team Member
George Morris-State Farm Agent
Call center representative job in Waynesboro, VA
Job DescriptionBenefits:
Paid Holidays
Bonus based on performance
Competitive salary
Health insurance
Paid time off
401(k) matching
ROLE DESCRIPTION: As a customer service represenative, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$25k-33k yearly est. 18d ago
Customer Service/Ramp Agents - SHD
Quickflight Services
Call center representative job in Shenandoah, VA
We have upcoming openings at this Airport for Customer Service Agents. Experience is helpful but not necessary. Applicants will be required to attend (1-2) weeks of initial required training program, followed by additional training period later. (1-2) weeks total training period-paid if successful Competitive starting wage of $8.75 once all training is completed
Part-Time positions Available
Duties include loading/unloading luggage, ticket counter including selling tickets and checking in passengers, gate including boarding flights and assisting passengers with special needs and other duties can be assigned. All positions have lifting requirements and all employees learn all functions/cross train
Qualifications
Must be available to work variety of shifts including evenings, weekends and holidays
Must have a valid driver's license with a good driving record/provide a 3 yr record
Must pass an extensive fingerprinting criminal background check performed by the TSA/FBI.
Must pass a DOT pre-placement drug screen
Must be able to lift 50 LBS repetitively up to 75 with assistance
Must be able to work out doors in all types of weather as well as indoors
Must be able to bend, twist and stoop to service aircraft, extremely physical position
Must have basic computer and typing skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
How much does a call center representative earn in Harrisonburg, VA?
The average call center representative in Harrisonburg, VA earns between $22,000 and $37,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.
Average call center representative salary in Harrisonburg, VA