Customer Relations Representative - State Farm Agent Team Member
Call center representative job in Hattiesburg, MS
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401k
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Account Representative
Call center representative job in Hattiesburg, MS
Ready to do your best work? Interested in a minimum starting hourly rate of $12.28 per hour - $14.45 per hour ? Why should I apply in just a few clicks? * Paid Time Off and Sunday Off -- We are Closed! * Full-Time Employment and a Consistent Schedule * Weekly Pay (companywide)
* Award Winning Culture with the Opportunity to Advance
* Great Benefits Medical, Dental, Vision, life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan w/company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan
What will you do? Provide customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives!
A day in the life of a Customer Account Representative:
* Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes and obtain new rental orders when needed on the sales floor and over the phone
* Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures as well as keeping vehicles clean and properly maintained as assigned.
* Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind by refurbishing merchandise to like new condition and keeping showroom dusted, vacuumed and organized
What are the minimum requirements?
* High school diploma or equivalent
* Must be at least 18 years of age
* Valid state driver's license and good driving record -- You WILL be driving the company vehicles
* Ability to lift and move product such as furniture, electronics, and appliances
* Great communication and customer service skills
What are some additional helpful traits?
* Seeking more than just a job, but a CAREER
* A desire to improve our customer's lives
* A hunger to learn the business
* Grit and determination
Physical Demands
The physical demands described here are representative of those that must be met by a Coworker to successfully perform the essential functions of this job. While performing the duties of this job, the Coworker is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The Coworker must frequently lift and/or move (push/pull) heavy items and merchandise. All Coworkers are expected to adhere to all Company safety guidelines while meeting the physical demands of the job.
Expected Hours of Work
This is a full-time position, and hours/days of work are Monday through Saturday, store open to close hours. Sundays off along with one other weekday off. Schedules and hours per week/overtime work may change throughout the year as dictated by management and business needs.
This is an excerpt from the full job description and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business. Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.
Customer Service Rep(05990) - 5828 U.S. Hwy. 11
Call center representative job in Purvis, MS
Team members must be able to answer phones, take orders, take customer's payments, and greet customers.
Customer Service Representative
Call center representative job in Hattiesburg, MS
Club Role - Customer Service Representative-Overnight
Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team!
Job Summary
The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service. This is an overnight position Monday-Friday.
Duties & Responsibilities
● Greet and check in all members, guests, and prospective members
● Answer phone calls in a polite and professional manner
● Inform prospective members about our membership options and current promotions
● Facilitate necessary updates to members' accounts
● Ensure all retail items are fully stocked
● Operate the POS system and accept payments
● Assist in maintaining the neatness and cleanliness of the club
● Other duties as assigned
Compensation
● Part time employee
● Hourly
● Complimentary gym membership
Qualifications
● High school diploma or equivalent
● Customer service - 1 year (preferred)
● CPR/AED certification (preferred)
● Basic computer proficiency
● Professional attitude
● Upbeat and positive personality
● Efficient and effective communication skills
● Ability to multi-task and excel in a busy environment
Job Requirements
● Pass drug screening
● Background check
● Use of finger scan technology for recording time worked
● Not eligible to work remotely
Teller/Account Services Representative
Call center representative job in Hattiesburg, MS
Responsive recruiter Benefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Free uniforms
Health insurance
Paid time off
Profit sharing
Tuition assistance
Vision insurance
Teller/Account Services Representative SUMMARY/OBJECTIVE:Under the direction and supervision of the Account/Card Services Supervisor, this role is responsible for providing support to account holders, branches, Sunbelt Account Experts and My Teller Plus. The key areas of responsibility of this role include providing operational guidance and support, handling incoming account holder requests and escalations.
The Account Services Representative will ensure that all interactions with members and staff are handled with high-quality performance standards; ensuring optimal customer service, integrity and profitability. The Representative maintains a strong and positive working environment and takes initiative. Should be able to explain products' and services and their values, benefits, features, rates and fees to account holders, while ensuring the highest quality of service. All Account Service Representatives should also be able to learn as needed and operate an ITM (Interactive Teller Machine).
Must stay current with credit union membership requirements, deposit products, services, loan products, and marketing campaigns. Must maintain consistent, in-depth knowledge of Credit Union products and services, policies and procedures, operations, systems and general banking regulations.
Member Service Representatives hours will be expanding in the near future so candidates must be able and willing to work different 8-hour shifts. As early as 8:00 o'clock a.m. and as late as 7:00 o'clock p.m. and some Saturdays.
Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Answers an average of 80% of the share of calls inbound calls daily with emphasis on exceptional customer service and accuracy of data input.
Maintain the company set guideline to average call length of 2.5 minutes.
Listen effectively to account holder requests and offer solutions to meet the account holder's needs.
Process various types of account holder requests and serve membership by providing excellent service and information in a pleasant, professional, and efficient manner via telephone, email or other correspondence.
Explain monthly statements, research account history, resolve account holder problems and process account corrections.
Aid regarding plastic cards including placing orders for new cards, researching card transactions, blocking cards and troubleshooting malfunctioning cards.
Accepts account holder requests for wire transfers within policy.
Assists account holders with Home/Cloud Banking issues.
Provide account holders with forms by mail or e-Documents necessary to transact business at the Credit Union.
Opens new memberships via the online membership portal.
Cross-sell all services offered by the Credit Union.
Research and respond to account holder inquiries and requests via phone, email and live Internet Chat.
Serve as a subject matter expert to branch employees.
Assist branch employees with research and problem resolution.
Open accounts via mail or internet requests.
Process ATM and mobile deposit checks
Takes loan and credit card payments over the phone via SWBC.
Effectively access reports and resolve issues
Understand and is accountable for executing all job functions in a way that is consistent with all requirements of BSA, OFAC and the USA Patriot Act/Customer Identification Act (CIP). Note: Failure to comply with requirements may be subject to strong disciplinary action, up to and including termination by the credit union, as well as, civil and criminal penalties.
Keep work areas clean and organized.
Other duties/projects as assigned.
ITM (Interactive Teller Machine) When operating the ITM, the Account Service Representative is responsible for the day to day operations of the ITM up to and including the basic role of teller with some exceptions and differences. Not all teller duties are functional at the ITM. This job duty is based on video interaction, which requires being comfortable, professional and friendly on camera with account holders. Responsibilities while at the ITM include, but are not limited to:
Providing teller assistance to account holders and enhances interactive banking experience via video technology.
Projects good customer relations while conveying a positive banking/customer service experience utilizing video technology.
Effective communication skills with the ability to multi-task while maintaining attention to detail and operating several computer programs to ensure transaction integrity. This position requires individuals with effective verbal communication skills and strong listening skills.
Facilitate the ITM process for account holders by providing step-by-step guidance through the ITM process.
Must validate all checks presented for cashing or deposit to protect the credit union and the account holder from loss.
Assists account holders with all routine teller machine transactions such as cash and check deposits, cash and check withdrawals, transfers, loan payments and account balance inquiries.
May recommend other bank products and/or services to meet the account holder's needs.
Protects account holder confidentiality and privacy.
Competencies: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.
Strong customer service, problem-solving and organizational skills as well as the ability to adapt quickly to changing priorities, assignments, and roles.
Professional, well-developed interpersonal skills essential for projecting a positive image as representative of the Credit Union.
Account Holder Focus
Dependability - Job requires being reliable, responsible and dependable and fulfilling obligations.
Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
Work requires basic knowledge of credit union software, Word and Excel.
Computer Proficiency
Intermediate mathematical skills required (calculation and concepts involving decimals, percentages, fractions, etc.).
Must demonstrate an ability to understand and implement changing policies and procedures.
Must be familiar with and can communicate how to use our services such as home banking, bill paying and cloud pay services
Strong written and verbal communication skills with the ability to communicate effectively with all levels of staff
Education & Experience:
High School Graduate or Equivalent (GED). BA or BS a plus
Previous call center experience is preferred
2+ years financial services experience.
Certificates, Licenses and Registrations:
Must successfully complete BSA/OFAC training as required
Employee must be bondable (insurable)
Must complete and pass annual training courses required by management
Position Type/Expected Hours of Work:
This is a full-time position. Days and hours of work are varying 8 hour shifts Monday through Friday between the hours of 7:30 a.m. to 6:00 p.m., and occasional Saturdays from 9:00 a.m. until 1:00 p.m.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is continuously required to stand, walk and sit, use hands and fingers. The employee occasionally must reach above and below shoulder level, and lift/push/pull and/or carry up to 30 pounds.
Employment Requirements:
All applicants must meet the certain conditions of employment to be eligible for employment at Sunbelt Federal Credit Union:
U.S. Citizenship
Successfully passing a drug test for illegal drugs
Successfully passing a background investigation and Credit Check
Benefits Offered:
401K, With employee match and profit shares.
Medical, Dental & Vision
Company provided Life, STD, LTD
Aflac Insurance products
Paid Holidays
Employee Education Assistance Program
16 Days of PTO (Paid time off) that begins accruing day one. (usable after 90 days)
Employee Assistance Program (EAP)
DECLARATION: This job description is designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Sunbelt FCU is an Equal Opportunity Employer. Compensation: $15.00 - $17.00 per hour
Auto-ApplyCustomer Service Representative, Full or Part Time
Call center representative job in Columbia, MS
Job Type
Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match
Flexible Spending/Health Savings Accounts
Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Great if you have:
Retail and customer service experience
Sales associate or cashiering experience
High school diploma or equivalent
Motivation to advance in your career!
Willingness to learn and have fun!
Physical Requirements:
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level
Push/pull with arms up to a force of 20 pounds
Bend at the waist with some twisting up to one hour a shift
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
Auto-ApplyCustomer Relations Representative - State Farm Agent Team Member
Call center representative job in Laurel, MS
Job DescriptionBenefits:
License reimbursement
Salary plus commission/bonus
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with John D. Jefcoat - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
Route Service Representative (4-Day Workweek)
Call center representative job in Hattiesburg, MS
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which our partners deliver and pick up uniforms, shop towels, chemical cleaning products and other facility service products.
Our Route Service Representatives enjoy:
- Comprehensive 10-week training program
- Solid base salary and commission potential after being assigned a route
- Majority work a 4-Day workweek
- Majority work no nights or weekends
- Monthly/Quarterly performance bonuses & incentives
Key Responsibilities Include:
- You are the face of Cintas to our customers and must work to build rapport with key decision makers
- Ensure quality standards, and proactively solve customer concerns.
- Grow our existing customer base by upselling and cross-selling additional products and services
- Negotiating service agreement renewals and control inventory while working professionally and safely
- Comply with driving and vehicle regulations.
**Skills/Qualifications**
Required
Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:
- Have an active driver's license
- Be at least 21 years of age
- Obtain a DOT medical certification
- Provide documentation regarding their previous employment
All successful candidates will also possess:
- The ability to meet the physical requirements of the position
- A High School diploma, GED or Military Service
- The ability to demonstrate a strong customer service orientation
- Self-motivation and the drive to work in an environment that relies on teamwork to meet goals
- A positive attitude, along with ambition, organization and service spirit
This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills.
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday . Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** SSR
**Organization:** Rental
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift
Customer Service Representative (CSR) - Bay Springs, MS
Call center representative job in Bay Springs, MS
NOW HIRING: Customer Service Representative - Bay Springs, MS
Looking for a reliable, long-term career with a company that's built on trust, stability, and family values? Southern Propane in Bay Springs, MS is seeking a dependable and customer-focused individual to join our team as a Customer Service Representative. This position is located in a satellite office where the CSR will work independently without on-site supervision, requiring strong self-motivation and the ability to manage tasks with minimal guidance.
Who We Are: Southern Propane is a family-owned propane company with over 70 years of experience serving homes and businesses across the Southeast. As part of the Ergon family of companies, we operate more than 30 locations across 5 states, and we take pride in offering exceptional service-both to our customers and our employees.
We're not just a workplace-we're a place to build your future.
Key Responsibilities:
Answer incoming phone calls in a courteous and professional manner
Respond to customer questions, concerns, and requests accurately and efficiently
Maintain a calm and helpful attitude, even in challenging situations
Perform general office duties such as filing, scanning, and data entry
Create propane deliveries after obtaining information from customers
Accept cash, check, and credit card payments from customers
Qualifications:
High school diploma or equivalent required
Strong verbal and written communication skills
Friendly, patient, and professional demeanor
Ability to handle multiple tasks at once
Basic computer and typing skills
Prior customer service experience is a plus
Benefits available:
Competitive pay + bonus opportunities
Medical, dental, vision & life insurance
401(k) with company match
Paid time off
Propane discount
Supportive team, long-term stability, and room to grow
📍 Location: Southern Propane, 3216 Hwy 15 N, Bay Springs, MS 39422
Employment offer contingent upon pre-employment drug test, background check, and MVR.
Customer Service Representative - Hattiesburg, MS
Call center representative job in Hattiesburg, MS
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Automotive Customer Service Representative
Call center representative job in Lucedale, MS
Automotive Customer Service Representative (Focus: Customer Satisfaction & Follow-Up) Full-Time | Career Growth Opportunities | Industry-Leading Pay Structure
Are you passionate about delivering world-class customer service? Do you have a knack for follow-up and building lasting relationships? Walt Massey Automotive is seeking motivated, high-energy professionals who are ready to build a career focused on ensuring every customer experience ends with satisfaction.
What You'll Do:
Engage with recent service customers to ensure expectations were met and concerns addressed
Follow up with customers to reinforce brand confidence and build lasting loyalty
Document all customer interactions and feedback in our CRM system
Partner with service and management teams to support our mission of delivering best-in-class experiences
Help drive our Customer Satisfaction Index (CSI) by closing the loop and resolving any issues proactively
Who We're Looking For:
Driven, career-minded individuals who take pride in follow-through
Friendly, confident communicators with a professional phone presence
Detail-oriented, organized, and capable of managing multiple tasks
Comfortable using phones, CRM tools, and other communication technology
Automotive or customer service experience is a plus, but not required
Why Walt Massey?
Clear career path with internal promotion opportunities
Competitive pay structure with performance incentives
A collaborative and supportive team culture
Comprehensive benefits: Health, dental, vision, and 401(k) Apply today and join a company that believes great service doesn't end with the sale - it begins with relationships built on trust, care, and attention to detail.
Apply today and join a company that believes great service doesn't end with the sale - it begins with relationships built on trust, care, and attention to detail.
Auto-ApplyCustomer Service Rep(05990) - 5828 U.S. Hwy. 11
Call center representative job in Purvis, MS
Team members must be able to answer phones, take orders, take customer's payments, and greet customers.
Qualifications
Additional Information
Customer Service Representative
Call center representative job in Collins, MS
PRIMARY FUNCTION: The Customer Service Representative promotes sales of company products by direct communication with customers, distributors and brokers, regarding market trends and conditions, customer needs, new product information, promotional efforts on new and old products and other necessary information. Provides feedback to Customer Service Manager regarding customer problems, needs, questions and complaints.
RESPONSIBILITIES AND TASKS:
Communicate daily with the Customer Service Manager regarding brokers, distributors and customers regarding possible sales, orders, or issues ensuring high level of customer satisfaction
Act as liaison between brokers, customers and distributors and sales team regarding orders, complaints, needs and potential for added sales
Coordinate plant production and sales to ensure customer orders are fulfilled as requested
Identify new trends or ideas, determine if pertinent to marketing and/or growth of the company and communicate to appropriate personnel
Review customer orders and/or sales trends, analyze processing's ability to fill, purchase product from other processing location when needed to ensure product is available to complete customer orders when needed
Present sample products and necessary brochures / materials to customers regarding new and improved current product lines
Identify opportunities for process improvement, develop solution, present to appropriate personnel, and upon approval, lead or participate in the implementation of improvement
Wear personal protective equipment in all areas where required
Perform additional relevant duties as assigned
SUPERVISOR RESPONSIBILITIES:
None. This is an individual contributor role with required competencies: Functional/Technical Skills, Action Oriented, Problem Solving, Learning on the Fly, and Interpersonal Savvy
EDUCATION and CERTIFICATIONS:
High School diploma or equivalent
EXPERIENCE AND SKILLS:
Minimum one (1) year sales and/ or marketing in the food or other related industry; poultry or other protein industry experience preferred
Good communication skills, both verbal and written, and the ability to fluently communicate effectively both up and down the chain of command and with external customers when needed in a timely and professional manner
Good computer skills with knowledge of MS Suite (Word, Excel, etc)
Strong organizational skills with the ability to prioritize and manage multiple projects while maintaining attention to detail
Must possess a strong customer-centric attitude, high energy level and a strong sense of urgency
SAFETY REQUIREMENTS:
Follow departmental and company safety policies and programs
Wear required protective equipment in all areas where mandatory
PHYSICAL REQUIREMENTS:
Ability to work Non-standard shifts (Holiday, Weekend, extended) as needed per business need
Ability to work in various temperatures (warm or cold) as needed
Able to bend, stoop, reach, grasp, twist and kneel as well as lift 10lbs or more, utilizing proper lifting techniques
Ability to remain stationary for extended periods utilizing computer and keyboard, telephonic and other office equipment
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Auto-ApplyCustomer Service Representative (Loan Consultant I)
Call center representative job in Hattiesburg, MS
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That's one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been "Success is the only option."
Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options.
GENERAL SUMMARY:
The Loan Consultant I provides exceptional customer experience while providing personal loan solutions. This position focuses on building a customer base through sales, loan extension and merchant referrals. Role success will be based on creation of customer experience, generation of business, compliance, attainment of monthly goals, and accuracy.
MAJOR DUTIES/RESPONSIBILITIES:
* Greet, assist and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained; process payments, distributions, make recommendations regarding loan approvals; approve loans up to established lending limits, complete loan closings, handle account activities related to collection accounts, including phone calls and face to face communications with customers.
* Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch.
* Actively market all branch products and services to individuals.
* Perform all other duties as assigned by management.
BASIC REQUIREMENTS:
* High School Diploma or GED from accredited institution
* 0-2 years consumer finance or related experience
* Cash handling; computer skills; customer service skills
* Ability to work with minimum supervision
* Excellent communication skills
* Proficient working knowledge of Microsoft Windows, Excel and Word Applications
PREFERRED/DESIRED QUALIFICATIONS:
* Associates or Bachelor's Degree
* Bilingual, Spanish/English
COMPENSATION:
* The salary range for this position is based on the specific Knowledge, Skills, Abilities and/or Experience of the selected candidate.
* This position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines.
WORK ENVIRONMENT:
* Office Environment
If you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us!
Auto-ApplyOvernight Customer Service Representative
Call center representative job in Hattiesburg, MS
Club Role - Overnight Customer Service Representative
Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team!
Job Summary
The Overnight Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service. Working weekend overnight shifts.
Duties & Responsibilities
● Shifts Saturday & Sunday overnight 10pm-6am
● Answer phone calls in a polite and professional manner
● Inform prospective members about our membership options and current promotions
● Facilitate necessary updates to members' accounts
● Ensure all retail items are fully stocked
● Operate the POS system and accept payments
● Assist in maintaining the neatness and cleanliness of the club
● Other duties as assigned
● Greet and check in all members, guests, and prospective members
Compensation
● Part time employee
●$12 per hour
● Complimentary gym membership
Qualifications
● High school diploma or equivalent
● Customer service - 1 year (preferred)
● CPR/AED certification (required)
● Basic computer proficiency
● Professional attitude
● Upbeat and positive personality
● Efficient and effective communication skills
● Ability to multi-task and excel in a busy environment
Job Requirements
● Pass drug screening
● Background check
● Use of finger scan technology for recording time worked
● Not eligible to work remotely
Customer Service Representative
Call center representative job in Hattiesburg, MS
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule
two
hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental & Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey's SmartDollar Program
Customer Service Representative Responsibilities:
Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment)
Drive a forklift (certification offered through U-Haul upon employment)
Other duties as assigned
Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
Valid driver's license and ability to maintain a good driving record
High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Auto-ApplyClaims CSR II - Hattiesburg, MS
Call center representative job in Hattiesburg, MS
Alfa Insurance is an A-rated insurance carrier that offers an excellent array of auto, home, life, farm and business insurance products. Alfa is known for its superior customer service and boasts 94% claims satisfaction. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14 states.
Working as a Claims CSR II for Alfa Insurance offers a remarkable opportunity that extends beyond the mere task of processing claims. It entails joining a revered company built on principles of faith, family, community, and unwavering integrity. By becoming a member of the Alfa family, you can uncover your true purpose and contribute to enhancing the lives of our valued policyholders and making a positive impact in your community.
Job Summary As a Claims CSR II, you will play a vital role in assisting adjusters with the initial contact with insureds. You will be responsible for completing the necessary tasks to open, process, and close claims. Become a part of our dynamic team that is dedicated to helping one another. Responsibilities
Assist customers by taking and processing their claims.
Assist the adjuster with the initial contact with insureds, and assist in completing the necessary tasks to open, process, and close claims.
Perform functions necessary to assist adjusters to meet customer needs and conserve business.
Qualifications
High school diploma required.
Computer experience required.
Minimum of 3 years work experience preferred.
Professional telephone etiquette.
Ability to spell correctly and type 45 words per minute.
Ability to perform job adequately by end of 6 months.
Benefits/Perks
Opportunity for annual performance bonus
Discounts on your auto insurance (underwriting approval required)
Benefits include: Health, dental, supplemental cancer, vision insurance and 401(k) plan
Paid Time Off Bank to include 3 days PTO available after first 80 hours worked for New Hires
Short-term and long-term disability
Flexible Healthcare and Childcare spending accounts for tax savings
Opportunities for advancement
Continuous training and support throughout your career with Alfa
College tuition discounts at various colleges in Alabama
Alfa Insurance is an A-rated insurance carrier that offers an excellent array of auto, home, life, farm and business insurance products. Alfa is known for its superior customer service and boasts 94% claims satisfaction. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14 states.
Working for Alfa Insurance is more than just servicing customers and selling insurance. It's becoming part of a well-respected company that is based on our core 4 values of faith, family, community and integrity.
Auto-ApplyCustomer Service Representative - State Farm Agent Team Member
Call center representative job in Bogalusa, LA
Job DescriptionBenefits:
License reimbursement
401(k) matching
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Our agency opened in 2007 and has grown into a strong, close-knit team of eight. It was a close friend who encouraged me to pursue a career with State Farm, and it turned out to be one of the best decisions Ive ever made.
Faith and family are at the core of everything we do. Im a proud U.S. Air Force veteran, and I run my agency on the same principles that have guided me throughout my life integrity, service, and compassion. Im deeply passionate about mentoring youth, supporting families, and giving back to the community. Every year, our team feeds the homeless during the holidays and delivers Christmas presents with handwritten cards to spread kindness and hope.
We offer great benefits, including PTO, all major holidays off, a 401(k) with match, and reimbursement for licensing costs. More importantly, we foster a supportive, family-friendly environment where everyone feels valued and part of something meaningful.
Our office is always busy, but we make sure to laugh, support one another, and celebrate our wins along the way. Were looking for team members who bring a positive attitude, a strong work ethic, and a heart for helping others people who want to be part of a team that feels like family.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Scott Catalanotto - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative Dispatcher
Call center representative job in Waynesboro, MS
Job DescriptionBenefits:
401(k)
In 1970, David Duck started a plumbing company in Oklahoma City, Oklahoma known as Mr. Rooter Plumbing. Mr. Rooter Plumbing grew because it earned a reputation for good work at a quality price and for caring about customers homes. At Mr. Rooter, we love what we do, and we believe in it. Its not just plumbing to us, but a philosophy applied to every area of our lives. Its just the plumbing thats made us famous.
As a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling incoming calls and scheduling service calls to meet customer requirements. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
If this position is for you, you are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.
Specific Responsibilities:
Receive incoming calls in professional and courteous manner
Prioritize and coordinate the scheduling of services
Coordinate delays in schedule with customers and service technicians
Use customer development techniques to solicit work through phone, email, mail and personal customer contacts
Perform other duties as needed which may include cross-training in related positions must have strong dispatching skills.
Job Requirements:
Minimum two years admin experience
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
Benefits: Benefits package varies by location
We are actively interviewing for this position - Apply today and our hiring manager will follow up!
Loan Servicing Customer Service Representative
Call center representative job in Hattiesburg, MS
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.
Job Description:
At Regions, the Loan Servicing Customer Service Representative responds to customer's inquiries or complaints regarding Loan Servicing products or services.
Primary Responsibilities
Determines best method to resolve problems to ensure customer satisfaction and adherence to company policies
Coordinates problem resolution with appropriate departments
Informs customers of standard procedures or resolution of problem
Follows up, either verbally or in writing, to ensure customer satisfaction
Works with either close supervision or under clearly defined procedures
May make periodic calls to existing customers to determine satisfaction with the company, products, and services
This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.
This position is incentive eligible.
Requirements
High School Diploma or GED
Applicants will be expected to pass any assessment associated with the position
Preferences
One (1) year of customer service or related experience
Skills and Competencies
Ability to work in a fast-paced environment
Basic computer skills
Excellent customer service skills
Good verbal and written communication skills
This position may be filled at a higher level depending on the candidate's qualifications and relevant experience.
Work location: 5214 Lincoln Rd. Ext. Hattiesburg MS
Training: Monday-Friday 7:30am-4:30pm CST (3 months)
Following training: Must be able to work 40 hours Monday-Friday anytime between 7am-6pm (CST).
Shifts will be assigned based on business needs.
Position Type
Full time
Compensation Details
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
Job Range Target:
Minimum:
$31,390.00 USD
Median:
$35,724.40 USD
Incentive Pay Plans:
This role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.
Benefits Information
Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.
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Location DetailsHattiesburg Mortgage OpsLocation:Hattiesburg, Mississippi
Equal Opportunity Employer/including Disabled/Veterans
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.
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