Call center representative jobs in Idaho Falls, ID

Job Description Benefits/Perks Medical insurance Dental insurance Vision insurance 401K retirement with company match Vacation, paid time off Company-paid training Employee discounts for Culligan in-home products Eligibility for annual recognition and training meetings/events Job Summary Culligan Water is seeking an individual experienced in customer relations to work in our Idaho Falls location. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities Extensive problem-solving, order processing, and helping to manage customer accounts Provide proactive sales support by developing close relationships with customers Schedule service and delivery orders Collection calls on past due accounts Coordinate schedules and works with the service/operations team Contact customers for purposes of scheduling additional services or offering maintenance plans Refer unresolved customer grievances to designated departments for further investigation Driving a forklift, moving and counting stock, helping with warehouse items, basic office cleaning Qualifications High school diploma or GED Minimum of three years of customer service experience is required Strong time management and project management skills Proficient in Microsoft Office (word, excel, outlook) Excellent communication skills, both written and verbal About Culligan As the worlds leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. This pay for this position starts at $17.50 This position is located at the Pocatello Airport: 1950 Airport Way, Pocatello, ID 83204 Schedule: Sunday - Tuesday: 10:00AM - 7:00 PM (1 hour lunch), Wednesday 10:00 AM - 2:00 PM Responsibilities We are hiring now for immediate openings. Responsibilities include: * Meet and greet customers in a professional, friendly, and timely manner * Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services * Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment * Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information * Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors * Place outgoing calls for callback management, and miscellaneous calls as assigned * Assist to assess condition of rental upon return * Notify Management of any known customer problems * Notify Management of any known vehicle problems and any required vehicle maintenance * Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training * Perform miscellaneous and backup duties job-related duties as assigned * Seek to improve job performance through self-assessment, skill development, training and goal setting * Maintain a regular and reliable level of attendance and punctuality * Perform miscellaneous job-related duties as assigned Equal Opportunity Employer/Disability/Veterans Qualifications * High School Diploma or G.E.D. required * Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI) * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. * Must be at least 18 years old

Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company's newest U-Box Customer Care Representative (CCR; local delivery driver). As a CCR, you will be responsible for U-Box containers and ensuring that customers are provided with friendly and courteous service. Experience a rewarding job and a caring company culture with U-Haul. U-Haul Offers: Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey's SmartDollar Program U-Box Customer Care Driver Responsibilities: Operate a flatbed truck (training provided). Operate an 8000-lb propane forklift or a truck-mounted forklift (training provided). Load and unload storage containers for delivery. Transport storage containers to and from specified destinations, e.g., customers' homes and businesses - local routes only. Participate in ongoing continuous U-Haul education through U-Haul University. Minimum Requirements: Clean motor vehicle driving record High school diploma or equivalent Department of Transportation certification Commercial driver's license (CDL) Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted. U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Company Profile At Melaleuca, our mission is 'to enhance the lives of those we touch by helping people reach their goals'. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. For over 35 years, we have provided dynamic careers for thousands of team members while achieving consistent and profitable growth. We have over 4,000 team members and operate in 19 countries around the world. Overview As a Customer Service team member you are passionate about bringing the products to life for our customers and resolving any issues they may have. You will play a critical role in creating this world-class experience by answering inbound customer service calls from our customers. You'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Responsibilities Answer calls in a professional and courteous manner with a goal of having the customer feeling "delighted" Analyze customer situations and determine viable options that will serve them best Accurately place telephone orders offering specials, promotions and services that help meet customers needs Work independently and professionally Qualifications Are you: Able to help customers in Spanish and English fluently Flexibility is a must in this position; Full time is 40+ hours a week Proficient in keyboarding and computer skills Able to analyze problems Able to work fast paced and under stress Able to perform essential duties and responsibilities with efficiency and accuracy Able to handle confidential information Able to type 30+ WPM Why Melaleuca Melaleuca is one of the leading Health and Wellness companies in the world. We manufacture and distribute nutritional, pharmaceutical, personal care, facial care, home hygiene, and other wellness products and distribute them directly to the consumer through a full-service catalog and Internet shopping system. We carefully craft products used every day with the highest standards of safety, health, and wellness in mind. Great culture - flexibility is a must in this position; you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Our employees and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all employees are on a first name basis-it feels more like a family than a multi-national corporation. Excellent compensation - in addition to an hourly wage, we offer comprehensive benefits for our full-time employees that include all you would expect plus some remarkable surprises, such as: Affordable medical, dental, and vision insurance 401(k) with contribution match Tuition Reimbursement Company profit sharing Longevity bonuses $100 free Melaleuca products every month Opportunities for pay increases and promotions Paid Time Off Paid Holidays Fun company events And much more!

Provides customer support and stellar service to meet the needs of our Molina members and providers. Resolves issues and addresses needs fairly and effectively, while demonstrating Molina values in their actions. Provides product and service information, and identifies opportunities to improve our member and provider experiences. Job Duties * Provide service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but not limited to, phone, chat, email, and off phone work supporting our Medicaid, Medicare and/or Marketplace business. * Conduct varies surveys related to health assessments and member/provider satisfaction. * Accurately document pertinent details related to Member or Provider inquiries. * Ability to work regularly scheduled shifts within our hours of operation, where lunches and breaks are scheduled and work over-time and/or weekends, as needed. * Demonstrate ability to quickly build rapport and respond to customers in an empathetic manner by identifying and exceeding customer expectations. * Aptitude to listen attentively, capture relevant information, and identify Member or Provider's inquiries and concerns. * Capable of meeting/ exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * Able to proactively engage and collaborate with varies Internal/ External departments. * Personal responsibility and accountability by taking ownership of providing resolutions in real time or through timely follow up with the Member and/or Provider. * Supports provider needs for basic inquiries and assistance involving member eligibility and covered benefits, Provider Portal, and status of submitted claims. * Ability to effectively communicate in a professionally setting. Job Qualifications REQUIRED EDUCATION: HS Diploma or equivalent combination of education and experience REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES: 1-3 years Sales and/or Customer Service experience in a fast paced, high volume environment PREFERRED EDUCATION: Associate's Degree or equivalent combination of education and experience PREFERRED EXPERIENCE: * 1-3 years * Preferred Systems Training: * Microsoft Office * Genesys * Salesforce * Pega * QNXT * CRM * Verint * Kronos * Microsoft Teams * Video Conferencing * CVS Caremark * Availity To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V. Pay Range: $21.16 - $28.82 / HOURLY * Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. About Us Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Job Posting: Starting at $15.00 per hour and can pay higher based on experience Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative. If you have a love of meeting people and providing phenomenal customer service coupled with an interest in contributing directly to the bottom line of a multi-billion-dollar organization, this is the position for you! Hours are Monday to Friday 8:00 a.m. to 5:00 p.m. Responsibilities: * Assist customers on the showroom floor * Strive to increase knowledge of entire product offering * Support efforts of Outside Sales Associates * Work hand-in-hand with Showroom Sales consultants by performing the administrative functions that ensure our customer's needs are being met. * Support the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing. * Updating customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information. Requirements: * 0-3 years of prior customer service experience preferred * Knowledge of plumbing fixtures, lighting, and appliances preferred * Results oriented, able to meet goals, build relationships, and enjoy a team environment * Excellent communication for phone/in-person sales, time management and organizational skills * Ambition to succeed and self-motivated * General digital literacy * Ability to multi-task * Passion for customer service * Ability to learn quickly This is a commission eligible role At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! * Pay Range: * $15.00 - $18.08 * Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. * This role is Bonus or Incentive Plan eligible. * Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. * The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information

Wow 1st (DBA) is a locally owned and operated franchise. We strive to bring a smile to everyone's face and what's not better than to serve our community with fresh, fast, and hot product? Job Description Ever have too much energy and don't know what to do with it? Ever see those shows where they throw pizza up in the air and you want to learn how to do that? Look no further, you can learn all that here at Dominos with us. Instores are responsible for make sure we provide quality product to our customers on a daily basis. We learn to be team players with one another and complete daily cleaning tasks, Stocking ingredients from delivery area to storage and walk in cooler, receiving /processing phone and counter orders. Still want time to hang out with family and friends or even do homework? We work well with all schedules, whether it be after school or just need some extra cash after your main gig. Qualifications Must be 16 years of age or older Pass basic background check Hustle Additional Information All your information will be kept confidential according to EEO guidelines.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Job DescriptionSalary: Customer Service Representative / Receptionist Cherry Glass & Aluminum is a locally owned, multi-generational company proudly serving Eastern Idaho and Western Wyoming since 1968. We specialize in commercial and residential glass solutionsincluding aluminum storefronts, commercial glazing, windows, mirrors, shower doors, and more. Our reputation is built on craftsmanship, reliability, and exceptional service. Position Overview Were seeking a Customer Service Representative / Receptionist to serve as the first point of contact for our companyboth in person and over the phone. This position plays a vital role in ensuring a positive experience for every customer, vendor, and guest who connects with us. This person will act as a gatekeeper for the leadership team, while also routing calls, inquiries, and information efficiently to other team members including project managers, estimators, and installers. They will be responsible for ensuring calls and in-person visits are routed appropriately while maintaining a calm, professional, and welcoming environment. The ideal candidate will be a natural communicator, professional under pressure, and able to keep the office running smoothly while supporting the broader team. Key Responsibilities Answer and route incoming calls to appropriate team members, including project managers, estimators, and leadership. Greet walk-in customers and visitors, providing assistance or direction as needed. Serve as a gatekeeper for the leadership teamscreening calls and visitors professionally and efficiently. Take accurate, detailed messages when necessary and ensure timely follow-up. Look up orders, job details, or project status updates within our project management software to assist customers or team members. Support daily office operations including filing, data entry, scheduling, and maintaining an organized front desk environment. Assist with communication flow between departments to ensure projects and customer needs are well-coordinated. Help maintain a welcoming, professional, and efficient office atmosphere that reflects Cherry Glass & Aluminums values. Skills & Qualifications Strong communication and interpersonal skills; able to build positive relationships with customers and coworkers alike. Excellent organizational skills and attention to detail. Ability to multitask, prioritize, and problem-solve effectively in a busy environment. Professional phone presence and clear verbal communication. Competent with computers and office software; experience with project management or CRM systems a plus (training provided). Prior office or customer service experience preferredespecially in construction, trades, or related industries. Dependable, self-motivated, and team-oriented with a positive, can-do attitude. Benefits (for Full-Time Employees) Competitive pay, based on experience. Health insurance. Vision/Dental/AFLAC are voluntary. Paid time off and holidays. Supportive and family-oriented work culture. Opportunities for growth within a long-standing local company.

Apply at: ***************** Greets and assists guests and/or donors. Retail duties will include replenishing stock and/or removing merchandise from the sales floor, changing and maintaining displays, and helping to keep store neat and clean. Performs duties according to the established Best Practices of ESGW. The Customer Service Rep position requires a demonstration of competence in cashiering. Must be willing to be flexible in work assignments to satisfy store needs. Must be cross-trained and assist in all aspects of retail operations, as directed. Duties include, but are not limited to: Ensures guest service standards are met. Utilizes the “Guest Ready” book to help keep the store clean and organized. Acknowledges and greets guests who come within 10 feet. Asks guests to “Round-Up” to generate funds to support programs. Accurately processes guest merchandise-return transactions. Witnesses Team Member purchases, according to policy. Completes quarterly Safety Analysis. Monitors potential safety hazards, reports them, and helps correct them. Assists with Asset Protection measures by acknowledging guests and alerting supervisors/managers of suspicious behaviors. Applies Guest Service standards; providing clean and organized work area at check stands. Demonstrates reliability, communicates constructively, listens actively, and shares willingly with the team. Requirements Knowledge of merchandise, cash register operations, and change-making. Ability to work with people having different abilities. Able to perform repetitive tasks independently. Knowledge of current trends helpful. Must be able to work flexible hours, days, evenings, and weekends. Available to work all shifts (weekends and nights a must). All positions require the completion of a background check. Acknowledging or having criminal convictions does not constitute an automatic bar to employment. Physical Requirements Requires standing, stooping, bending, and carrying for entire shift (excluding break times). Requires the use of hands for simple grasping, pushing and pulling, and fine manipulation. Requires standing, stooping, bending, or carrying for extended periods. Requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance. Requires tolerance to extreme changes in temperature and humidity. Ability to move independently or with reasonable accommodation within the facility and community. Applicant must be physically and mentally able to perform all job requirements. Able to stand, stoop, bend, or carry for extended periods. Able to move 20-100 pounds by lifting, team lifting, or with mechanical assistance. Able to go up and down steps. Tolerance to extreme changes in temperature and humidity. Experience 0-2 years High school/Equivalent Knowledge of merchandise, cash register operations, and change-making. Ability to work with people having different abilities. Able to perform repetitive tasks independently. Knowledge of current trends helpful. Ability to work flexible hours, days, evenings, and weekends. Available to work all shifts desired. Easterseals-Goodwill offers a comprehensive & competitive benefits package including: Medical, Vision, Dental, and Voluntary Products Paid Time Off (PTO) 401(k) Retirement Plan + up to 4% contribution Tuition Assistance Flexible Spending + Health Savings Accounts 10% Discount on ESGW Services Employee Wellness Program 30% Discount at Goodwill Stores Easterseals-Goodwill is a 501(c)(3) nonprofit organization and is a qualifying employer for the Public Service Loan Forgiveness (“PSLF”) program. Under the PSLF, you may be eligible for student loan forgiveness on qualifying loans under specific terms. Contact your loan provider for more information. Easterseals-Goodwill (ESGW) is an equal-opportunity employer and encourages all qualified applicants to apply. We are committed to maintaining a recruitment process that is fair and accessible to everyone. Our goal is to foster a workplace that values diverse perspectives and creates an environment where individuals from various backgrounds feel respected and supported. We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetics, or veteran status, in accordance with applicable laws. If you need assistance or accommodation during the application process, please inform us, and we will do our best to provide appropriate support. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job training? Do you want multiple opportunities to advance your career? Do you want to work in an open, office environment? You're the first face customers see and the most important memory, because you'll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required - just bring your customer centric attitude and we'll teach you the rest! In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business. Prepare and process loans and income tax returns. We offer: TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities. An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your branch goals! Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more. Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story. We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve. Come Begin Your Story! Apply today!

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. This pay for this position starts at $19/hour This position is located onsite at the Jackson Hole Airport. We will provide a paid shuttle to pick up and drop off from Idaho Falls. You will be compensated for travel time. **Multiple Flexible Schedules Available! Must be able to work Saturday & Sunday and commit to 180 days!** **Responsibilities** We are hiring now for immediate openings. Responsibilities include: + Meet and greet customers in a professional, friendly, and timely manner + Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services + Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment + Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information + Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors + Place outgoing calls for callback management, and miscellaneous calls as assigned + Assist to assess condition of rental upon return + Notify Management of any known customer problems + Notify Management of any known vehicle problems and any required vehicle maintenance + Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training + Perform miscellaneous and backup duties job-related duties as assigned _Equal Opportunity Employer/Disability/Veterans_ **Qualifications** + Must be at least 18 years old + Must be able to work Saturday & Sunday + Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years. + Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly plus commission/bonus ($40,000+ annually) Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment Must be able to work the following schedule: M-F, full-time If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Details Experienced Activated Insights - Idaho Office - Rexburg, ID Full TimeDescription About Us Activated Insights, a Software-as-a- Service (“SaaS”) leader in long-term and post-acute care, has opened a new Customer Success Representative seat to support our company's growth and operational efficiency. Founded in 2008, Activated Insights is a software company serving North America's fastest-growing labor market-long-term and post-acute senior care. As the market leader, our technology, surveys, and training solutions are used by everything from mom-and-pop small businesses to billion-dollar care organizations. Ultimately, our services impact the lives of hundreds of thousands of seniors every year. Today, with over 250 team members, over 7,000 customers that extend into over 23,000 sites of care, our products focus on employee engagement, ongoing education, resident and patient satisfaction surveys, and reputation management tools. What Sets Activated Insights Apart: We are at the heart of the healthcare industry's most dynamic sector, with an ever-growing demand for post-acute care and long- term care to address the fastest growing segment of the US population. Our bond with healthcare providers draws compassionate, service-driven team members, fostering a spirited, collaborative culture aligned on our mission to deliver exceptional experiences for our employees, our customers and the people in their care. A high performing executive leadership team with success in both public and PE companies, primarily in high-growth companies focused on the long term and post-acute care market. Backed by a private investment firm with 40+ years of experience forging lasting partnerships across the healthcare industry. Qualifications Why Is This Role So Special? The Customer Success Specialist plays a critical role in ensuring customers gain maximum value from our products and services. By building strong relationships and understanding each customer's unique needs, you will help drive adoption, satisfaction, and long-term retention. This role involves onboarding new clients, providing ongoing support and education, and proactively identifying ways to enhance their experience. The ideal candidate will be an excellent communicator, empathetic listener, and strategic problem-solver who is passionate about helping customers succeed and contributing to the overall growth and success of the company. About the Role As a Customer Success Specialist you will manage a portfolio of SMB customers, building strong relationships and driving their success with our solutions. You will proactively engage customers at key journey points to ensure satisfaction, adoption, and retention while identifying opportunities for growth and value delivery. Key Responsibilities & Commitments: Customer Relationship Management Proactively engage customers at key journey points to drive satisfaction, adoption, and retention Build trust and rapport with clients, minimizing churn and managing cancellations from start to finish Serve as the main point of contact for assigned customers Communication & Documentation Communicate clearly and professionally with customers across channels Maintain accurate, timely documentation of all interactions following internal procedures Value Delivery & Product Education Host monthly webinars and workshops to showcase product value Provide ongoing product training and support tailored to customer needs Identify opportunities to improve customer experience and share feedback with internal teams Performance & Metrics Your performance will be evaluated based on: Net Promoter Score (NPS) Net Dollar Retention (NDR) Customer Health Score trends and improvements Customer retention and churn prevention efforts Customers saved % of re-engagement of stale accounts QBRs conducted and feedback collected Number of expansion opportunities identified CRM documentation accuracy and completeness Process adherence and industry insights Collaboration Work collaboratively within the CS team to streamline workflows and optimize customer outcomes Share knowledge and support peers to create a unified, high-performing team Product & Industry Knowledge Stay up to date on all Activated Insights product offerings Understand the healthcare landscape and its challenges as they relate to your customers What You'll Bring 2+ years of professional B2B communications experience High school diploma or equivalent Strong computer literacy and proficiency in Microsoft Office Suite Excellent written and verbal communication skills Strong analytical, problem-solving, and time management skills Ability to manage multiple projects simultaneously, prioritize effectively, and meet deadlines Exceptional emotional intelligence with active listening skills Ability to motivate and influence others with professionalism, diplomacy, and tact Strong organizational skills and attention to detail Basic understanding of information technology processes Physical Requirements Prolonged periods sitting at a desk and working on a computer Frequent use of alpha/numeric keyboarding Ability to view a computer screen for extended periods Uses voice to communicate by phone Ability to lift up to 15 pounds at times Schedule: Full time, 40 hours each week Monday through Friday, core business hours of 8:00 AM to 5:00 PM locally with occasional flexibility for collaboration across time zones or to meet critical deadlines.

Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Mark Hancock - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.

Responsible for handling all incoming calls for the credit union, projecting a friendly voice and serving as a knowledgeable resource with each interaction. Provides expert support to callers including information on our products and services, technical assistance, and financial transactions as requested. Creates opportunities to cross sale product and services based on member needs. Seeks to provide one-call resolution or when applicable transfers calls to subject matter experts. This position also provides service via Live Chat and other contact avenues. Responsibilities: Promptly responds to incoming calls, chats, and 1-way or 2-way video requests Identifies and responds to member's needs with expert level knowledge of credit union's products and services, promotions, operational practices, policies, procedures, and team members. Actively and professionally cross-sells beneficial products and services to enhance the financial success of our members. Accurately and efficiently completes financial transactions upon the request of members. Researches and resolves discrepancies and account errors. Works with other departments to obtain information and/or to correct transactions. Communicates issues relating to credit union activities and member accounts to various departments as issues arise. Consistently makes positive contributions to meet/exceed personal, team, and organizational goals. Provides exceptional internal and external member service. Understands, applies, and complies with all Credit Union Policies and Procedures, State and Federal laws and regulations, and adheres to requirements set forth by the Bank Secrecy Act (BSA). Assists area personnel with related functions as needed. Completes other assigned duties commensurate with position. Requirements High school graduate or equivalent Six months of customer service experience required. Call center and financial industry experience highly preferred. Demonstrated ability to cross-sell products and services based on needs of the member. Knowledge of Credit Union products and services; Good verbal and written communication skills, familiarity with PCs and standard software Friendly and outgoing with strong interpersonal and public relations skills; Communicates with courtesy, tact, and diplomacy in person and over the phone; exercises discretion on credit union matters Possesses excellent judgement, creative problem-solving; Able to explain reason and process of resolution Proficient with PCs and standard software required. Proficient typing skills required. Performs job independently with limited supervision; works effectively on own and as part of team Ability to read and carry out various written instructions and follow verbal directions Calmly and professionally handles different personalities from diverse cultures at various levels within and outside of the organization and demonstrates highest levels of member service Promotes and applies the highest professional and ethical standards, and fair treatment of others Demonstrates extreme accuracy, efficiency and quality, effectively handles multiple tasks and changing priorities Reports to work regularly; maintains reliable and timely attendance. Available to work days and hours as dictated by business needs Physical Requirements: Essential duties require ability to hear and speak through telephone (reasonable accommodations may apply). Bend, sit, or stand to perform primarily sedentary work with limited physical exertion. Operate routine office equipment including computer terminals, keyboards, telephones, copiers, and calculators. Work on computer for up to 8 hours per day.

Job Description Stoneyellow Dental Care is seeking a Customer Service Consultant to join our team. As a Customer Service Consultant, you will be responsible for providing exceptional customer service to our patients and assisting them with any inquiries or concerns they may have. This role plays a crucial part in ensuring our patients have a positive experience with our dental practice. Responsibilities: Respond to patient inquiries via phone, email, and in-person Schedule appointments and manage the appointment calendar Assist patients with billing and insurance questions Handle patient feedback and resolve any issues in a timely manner Maintain patient records and ensure accuracy of information Must be able to provide personable, friendly "World Class" customer service to internal and external customers Coach and provide valuable feedback to team members, fostering their professional growth Formulate, articulate, and prioritize project activities, ensuring clarity and alignment Develop well-founded conclusions and recommendations based on thorough analysis Proactively seek new knowledge and skills, contributing to the development of intellectual capital within our organization Qualifications: High school diploma or equivalent 1-2 years of customer service experience Excellent communication skills, both written and verbal Strong problem-solving abilities Ability to work in a fast-paced environment If you are a customer service professional looking to make a difference in the healthcare industry, we encourage you to apply for the Customer Service Consultant position at Stoneyellow Dental Care. Join our team and help us provide top-notch care to our patients!

Watch this video! ************************************************************* The Route Sales Support Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful "RSSs" must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSSs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. Responsibilities/Essential Functions: Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. - Knowledge/Skills/Abilities: Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. - Working Environment/Safety Requirements: Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. - Experience: - Travel Requirements: - Education: High school degree or equivalent - License Requirements/ Certifications: **Qualifications** **Education** **Required** + High School or better **Licenses & Certifications** **Required** + Drivers License (Not CDL) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

We are looking for outgoing, detail-oriented candidates to join our Customer Experience team, providing vital support in a thriving workplace! This is a critical branch of our operations here at SafeStreets USA to provide home security to our clients and maintain a 5-star experience. Our Customer Experience Agents will both take inbound and make outbound calls to service customers, including scheduling services and new installations for ADT service provided through SafeStreets USA. Computer proficiency is key as you will navigate our customer management relation tool (Salesforce) to update orders, inventory equipment, collect billing, and input other various forms of customer information. Strong interpersonal skills are also necessary as you will coordinate with both technicians and customers alike to resolve any issues hindering installation or a new service. Job Type: Full-time (Possibility for part-time based on experience/schedule) Hourly: $11.00 - $13.00 (Based on experience + bilingual ability, with opportunity to grow up to $17.00 as skills are developed) - Supplemental pay available through commission Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Weekend availability Ability to commute/relocate: Rexburg, ID 83440: Reliably commute or planning to relocate before starting work (Required) Applicants have rights under Federal Employment Laws. FMLA - ************************************* EEO- ****************************************************************** EPPA - ******************************************