Call Center Representative/Appointment Scheduler
Call center representative job in Boynton Beach, FL
Deck and Drive is looking for a motivated and energetic Call Center Representative to join our Marketing team in our Boynton Beach office. In this role, you'll be the first point of contact for prospective customers-driving appointments and supporting our sales pipeline through professional and goal-oriented outreach.
Hourly Rate with supplemental bonus structure
Responsibilities:
Make 150+ outbound calls daily or maintain 30 calls per hour
Follow a provided script with clarity and confidence
Schedule appointments with homeowners for our sales team
Convert older leads into new sales opportunities
Accurately enter and update customer information in our CRM (I360)
Track performance metrics and meet weekly goals
Requirements:
1-2 years proven experience in supporting client success
Excellent written and verbal communication skills
Ability to address complaints and issues with effective solutions and a positive attitude
Passion for delighting customers with above and beyond service
Excellent time-management and prioritization skills
Familiarity with CRM system i360 and Ring Central
Deck and Drive's benefits include health, vision and dental care, paid time off, retirement savings and professional development.
Employees can also take advantage of flexible work schedule, employee discounts, flexible work schedule.
Auto-ApplyOutbound Call Center Representative (No Cold Calling) - North Palm Beach
Call center representative job in Lake Park, FL
Job Description
Outbound Call Center Representative (No Cold Calling) - North Palm Beach
Company: Earl Stewart Toyota
Join Our Team as an Outbound Call Center Representative - No Cold Calling!
Are you looking to grow your career in a supportive, people-first environment? At Earl Stewart Toyota, we're offering more than just a job - we're offering a long-term opportunity with real growth, real benefits, and a culture built on respect, innovation, and community.
We're currently seeking an Outbound Call Center Representative to join our high-performing customer service team. The best part? No cold calling. Every call you make will be to existing customers - people who already know and trust the Earl Stewart Toyota name.
What You'll Get with Us:
Paid Vacation - Recharge and come back refreshed.
401(k) Plan - Plan for your financial future.
Company-Paid Life Insurance - Peace of mind, covered by us.
Health, Dental, and Vision Insurance - Comprehensive options for you and your family.
Disability Insurance - We've got your back when life throws a curveball.
Access to Company Yacht - Yes, really. Work-life balance matters.
Family Fund - Emergency support when you need it most.
Personal Days - Flexibility for life outside of work.
Wellness Program - Invest in your physical and mental well-being.
Paid Maternity/Paternity Leave - Because family comes first.
Pet Bereavement Leave - We understand pets are family too.
What You'll Be Doing:
Making outbound calls to our existing customer base - no cold calling, ever.
Inbound support as needed, ensuring accuracy and efficiency in appointment setting and handling of customer requests.
Following up on service reminders, special orders, and customer needs to maintain strong relationships.
Providing outstanding customer service, answering questions with professionalism and empathy.
Helping resolve customer concerns, always with a customer-first approach.
Meeting performance goals and earning monthly bonuses for great results.
What We're Looking For:
Excellent phone and communication skills - friendly, clear, and confident.
Strong organization and multitasking abilities.
Comfort using computers and scheduling systems.
A positive, problem-solving mindset.
A team-oriented attitude and willingness to grow with us.
Ability to pass a background check and drug screening.
Valid driver's license required.
Why Choose Earl Stewart Toyota?
We don't just sell cars - we're building a workplace community based on trust, transparency, and growth. Our team of over 150 employees - from all walks of life - thrives in a culture of mentorship, continuous improvement, and mutual respect.
Whether you're starting fresh or continuing your professional journey, we support you every step of the way.
Apply Today!
If you're looking for a stable, rewarding role in a customer-focused call center (without the stress of cold calls), we want to hear from you.
Call Center Representative-Resource Center Specialist
Call center representative job in Lake Worth, FL
Job Description
We are excited to announce our upcoming training class for Resource Center Specialist/Call Center Representative starting on Monday, January 12, 2026. We offer a comprehensive training program designed to provide you with the essential skills and knowledge needed to thrive in your role within our organization.
As a Resource Center Specialist/Call Center Representative, you'll provide information, assessments, and referrals to inbound callers. You'll also evaluate suicide risk, offer emotional support, and create safety plans with clients. Your responsibilities will include delivering referrals, counseling, and crisis intervention via phone, text, and social media.
Salary:
Starting pay $18 per hour, with opportunities for shift differentials. Higher rates are available for candidates with additional language skills and educational qualifications.
Hours:
This is a 24/7 operation; therefore, flexible scheduling is required. Initial training will take place from 8:30 a.m. to 5:00 p.m., Monday through Friday, for two weeks, with the possibility of extending up to four weeks. Training includes a nesting period, during which you will work alongside experienced team members who will provide real-time support and coaching as you transition into handling calls independently. After training and nesting are completed, you will move to your assigned shift based on operational needs.
We are currently hiring for our 7:00 am - 3:30 pm shift and our 3:00 pm - 11:30 pm shift. Shifts include one weekend day and will be assigned based on availability and coverage needs. Schedules may be Tuesday through Saturday or Sunday through Thursday.
Location:
Although our primary location is in Lantana, FL, we will soon be undergoing construction of a new building. During this period, this position will be based on-site at a temporary alternate location in Delray Beach for approximately one year. Once construction is completed, we will move back to our Lantana location.
Benefits:
Health, Dental, Vision, Life Insurance, Employee Assistance Program, Paid Time Off, 403(b).
About Us:
211 Palm Beach Treasure Coast is a private nonprofit 501(c)3 agency that was started in 1971 and quickly expanded into crisis counseling and suicide prevention. Our agency fosters a compassionate team dedicated to serving Palm Beach County and the Treasure Coast, encompassing five counties. With additional partners contributing funding, we've established a high-quality, centralized access point for essential health, human services information, and crisis support. Recognized nationally by the FCC for information and referral purposes, 2-1-1 has become the designated telephone number for our agency's helpline. Our mission is to save lives through crisis intervention and by connecting people to essential health, mental health, and wellness services 24 hours a day, every day.
Core Qualifications:
High School Diploma or equivalent required. Associate's degree preferred.
Two years of customer service, social work, or human services experience required.
Ability to establish rapport and effectively communicate.
Demonstrated empathy, compassion, and confidentiality.
Proficiency in computer systems.
Bi-lingual (Spanish, Creole) is a plus.
Join our team and make a meaningful impact on the lives of individuals in crisis. Apply now to become a Resource Center Specialist and help us fulfill our mission of saving lives and promoting wellness in our community.
Local and national background clearance required.
Job Posted by ApplicantPro
Call Center Representative - Urgent Need
Call center representative job in Stuart, FL
This is a call center role with metrics needed. Call Center experience is preferred.
Some medical billing or insurance is very helpful.
Paid training is provided. We are looking for people who are seeking long term careers.
This is a possible temp to perm role.
Good computer skills required with strong Microsoft Office experience.
Will be performing alpha and numeric data entry. Candidate should have strong ability to retain verbal information and strong verbal communication skills.
Position Purpose:
To verify new patient insurance coverage and to re-verify existing patient insurance coverage for medical supply eligibility and billing purposes
Primary Duties And Responsibilities:
Verification and documentation of new patient insurance coverage and coordinating costs for supplies in order to communicate to the patient and billing what the patient order cost will be
Re-verification of existing patient insurance coverage to ensure that repeat order cost and eligibility is communicated to the patient and the billing department
Contact insurance carriers to request any prior authorizations as needed for patients that must seek prior approval before obtaining medical supplies
Special verification projects for newly contracted insurance plans and audit of any patients that may be impacted
Verification of insurance coverage through HIPAA and regulatory complaint out bound phone calls or via the providers online portal
Communication internally with Sales operations or Medical Billing operations of insurance eligibility for each new and existing patient in order to complete the sale or obtain further medical documentation
Communication externally with patients to explain information received relative to their insurance benefit and how it relates to their medical supply purchase
Develops and maintains knowledge in medical terminology, billing and insurance guidelines
Ability to identify and professionally resolve insurance verification related issues
Track daily production and submit daily log to direct supervisor.
Ancillary Duties and Responsibilities:
Maintain a positive work atmosphere that embodies Liberator's philosophy- Professional excellence, teamwork and integrity.
Performs other duties and tasks as assigned
Reporting Relationship Responsibilities:
No supervisory responsibilities
Provides work direction only
Provides work direction plus has responsibility for hiring, promotions, transfers, performance management, discipline, and discharge.
Minimum Requirements Or Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Education/Experience:
High School Diploma or general education degree (GED);
one to two years related experience and/or training; or equivalent combination of education and experience.
Skills:
Language:
Ability to read, analyze, and interpret medical supply publications, technical procedures, and/or training tools. Ability to write internal and external business correspondence.
Ability to effectively present information and respond to questions from management, team members, and/or customers.
Math:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply intermediate math skills.
Reasoning:
Ability to solve practical problems and deal with a variety of variables.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Advanced analytical reasoning to include ability to forecast exponentials within work flow processes and reason against outside factors.
Computer:
Knowledge of Microsoft Office Applications, Access or other database software
Telecommunications: ability to utilize or knowledge of call center telecommunications software
Licensure or Certifications required:
No certifications required
Production/Quality Metrics:
Demonstrate ability to produce one (1) completed insurance verification every 9-11 minutes on average, with an error rate of 3.5% or less each calendar quarter.
Production and quality standards are at the sole discretion of management and are subject to revision at any time and without prior written notice.
Work Requirements:
Ability to work some evening shifts, weekends, and overtime as needed
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to walk, sit; use hands to finger, handle, or feel and talk or hear.
The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 10 lbs.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
While performing the duties of this position, the employee performs tasks in a temperature controlled office environment under normal office conditions.
The noise level in the work environment is usually moderate.
The work environment involves minimal exposure to hazards or physical risks, which require following basic safety precautions.
Disclaimer:
The above is meant to describe the general nature and level of work being performed; it is not intended to be an exhaustive list of all responsibilities, duties, and skills required for this position.
The Company officers, mid-level, and entry level management staff may assign additional duties and responsibilities as needed.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Employees will be required to follow any other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Outbound Call Center/BDC Representative (Full-Time)
Call center representative job in West Palm Beach, FL
The Ed Napleton Automotive Group is looking for our next BDC Representative. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Centralized BDC Call Center, located in West Palm Beach, the BDC Representative is responsible for handling internet inquiries and phone leads to generate appointments for the dealership sales departments.
Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today!
The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout eight states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.
What We Offer:
Competitive pay with $600 per week minimum guaranteed in your first month
Family Owned and Operated - 90+ years in business!
Medical, Dental, and Vision Insurance
401K and additional benefits
Paid Vacation and Sick Time
Paid Training
Discounts on products, services, and vehicles
Growth Opportunities
Job Responsibilities:
Handle incoming and outgoing phone calls and emails
Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction
Answer customer internet inquires by both email and phone
Schedule sales appointments and reschedule no show customers
Contact customers based on current marketing incentives
Follow up with existing and potential customers to generate leads and close sales
Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
Follow up in a manner that results in the customer visiting the dealership
Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
Other duties as assigned by management
Job Requirements:
Excellent computer skills required.
Knowledgeable to call center environment.
Automotive experience helpful but not required.
Able to communicate persuasively with customers to set appointments.
Weekend and evening availability, as schedules include some evenings and weekends
Willingness to undergo a background check in accordance with local law/regulations
Bilingual a plus
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Auto-ApplyBilingual Call Center Representative
Call center representative job in West Palm Beach, FL
Are you fluent in Spanish and English? Penske Automotive Group wants YOU to join our team as a Call Center Representative! No experience? No problem! We provide comprehensive training to set you up for success. Join our Business Development Center (BDC) and handle outbound service calls for our dealerships in Florida. Don't miss this opportunity to kick-start your career with us -- apply now!
JOIN OUR TEAM
As a Bilingual Call Center Representative, you will answer incoming service calls, record, and relay basic vehicle information, offer price quote ranges for services requested, schedule appointments, answer basic maintenance questions, make outbound confirmation calls, and connect customers with service advisors.
WHAT WE HAVE TO OFFER
Hourly rate plus the opportunity to earn extra in performance-based bonuses.
Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For.
Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
Values-driven culture built on integrity, professionalism, excellence and teamwork.
WHAT WE ARE LOOKING FOR
Bilingual in Spanish and English is required.
Genuine interest in providing an exceptional customer experience.
Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
Excellent communication, interpersonal and organizational skills.
Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
Prompt responses to internet inquiries with courtesy, accuracy and professionalism.
APPLY WITH US!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. All applicants must possess a valid driver's license and have a good driving record.
Call Center Agent
Call center representative job in Palm Beach Gardens, FL
Job Description
We are seeking Customer-Focused Call Center Agents to handle inbound and outbound maintenance requests with professionalism and efficiency. In this role, you will be responsible for dispatching vendors or internal crews, tracking work orders, and ensuring each job is completed with accuracy and high-quality service.
You will serve as a critical quality control checkpoint, managing the entire lifecycle of each request, from the initial call to final client follow-up, ensuring client satisfaction and operational excellence. Strong communication, organization, and problem-solving skills are essential to succeed in this role.
Benefits:
Competitive pay
Paid vacation
7 paid holidays
Performance bonuses
Health insurance
401(k) matching
Referral bonuses
Compensation:
$15.50 - $18 hourly
Responsibilities:
Answer inbound calls and make outbound calls related to maintenance service requests in a courteous and professional manner.
Accurately log and document maintenance requests in the system, ensuring all relevant information is captured.
Dispatch appropriate vendors or internal maintenance crews based on the nature of the issue and availability.
Monitor and track the status of each work order from initiation to completion, ensuring timely updates and resolution.
Act as a quality control checkpoint, verifying that all services meet established standards before closing requests.
Communicate effectively with clients, vendors, and internal teams to provide updates and ensure clear expectations.
Follow up with clients after service completion to confirm satisfaction and address any remaining concerns.
Identify and escalate urgent or unresolved issues to the appropriate personnel as needed.
Maintain accurate records and reports related to maintenance activities and outcomes.
Continuously seek ways to improve service efficiency, accuracy, and customer satisfaction.
Qualifications:
Prior experience in customer service, call centers, or administrative coordination is preferred.
Strong attention to detail and organizational skills.
Comfortable working with standard computer systems (CRM, email, dispatch software).
Analytical problem solver - able to think ahead and prevent issues
A strong sense of responsibility, teamwork, and pride in doing careful work.
Familiarity with general contracting or trade terminology (plumbing, electrical, etc.) preferred.
Prior roles where you handled client follow-ups or customer issue resolution.
About Company
Founded in 2007, Walker Property Services, LLC is a highly specialized company in providing facility maintenance and self-performing projects to multiple Fortune 500 customers across the nation. We are confident in our ability to deliver exceptional service for your retail and commercial property needs.
Call Center Representative - On Site
Call center representative job in North Lauderdale, FL
Company DescriptionJobs for Humanity is partnering with Teleperformance USA to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Teleperformance USA
Job DescriptionCategory : Customer Service/Support
Why You'll Choose Us
Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.
Benefits of working with TP include:
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs
Your Impact
Our customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Your Responsibilities
Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
Calmly attempt to resolve and de-escalate any issues
Escalate interactions when necessary and appropriate
Respond to requests for assistance and/or possible processing payments
Track all call related information for auditing and reporting purposes
Provide feedback on call issues
Upsell if required
What We're Looking for
High School Diploma or equivalent
IT/Network certifications/degrees preferred
18 years of age or older
Proven call center experience
Typing 25 WPM
Proficient in PC operation and navigation
Entry-level network troubleshooting
Ability to set up home Wi-Fi network
Ability to set up and configure a router or switch
Core proficiency with a laptop or desktop computer
Able to work independently
Have excellent communications skills, both oral and written
Ability to work in a constantly changing and fast paced environment
Ability to stay composed and objective
Strong listening skills
Being One of Our People
It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.
Teleperformance is an Equal Opportunity Employer
Call Center Representative
Call center representative job in Port Saint Lucie, FL
Job DescriptionSalary: $15.00 Starting Pay
We are a Call Center in Port Saint Lucie, Florida! We are looking to rapidly grow in order to service our clients in the consumer lending industry. We are seeking highly motivated individuals to join our team!
QUALIFICATIONS:Upbeat- energetic personality, excellent verbal communication skills, customer service skills, computer skills, ability to navigate multiple screens at once, professional appearance.
Ability to work full-time
We are a Call Center in Port Saint Lucie, Florida! We are looking to rapidly grow in order to service our clients in the consumer lending industry. We are seeking highly motivated individuals to join our team!hours without restrictions is necessary.
EXPERIENCE:
Customer service is a plus
Call center experience is a plus
Sales experience is a plus
Moderate math skills are a must.
We take care for our customers with a sense of urgency, all of these abilities are key to take care of our customers with the speed they require.
WORK ENVIRONMENT:Typical call center office environment. Fast paced, high customer service demand with a great deal of people interaction. You are helping our customers get the advance that they need!
RESPONSIBILITIES:To contact applicants that are in need of a cash advance. Verify the application information, determine acceptable risk of consumer, review the agreement and submit to release the $funds$ !!
~OFFERING~
Full Time - 40 hour work week!
$15.00/hour Starting Pay
$ Weekly Bonus Incentives$
$Paid Holidays$
$PTO Accrual From First Day$
**Based on your performance you can become eligible for a raise in pay as soon as 90 days into your employment. **
Call Center Representative Now Hiring!
Call center representative job in Delray Beach, FL
Job Description
Position: Call Center Representative - work with homeowners and schedule appointments for windows and roofing. A career position for a hungry outgoing telephone professional. Responsibilities: • Develop relationships with homeowners
• Qualify leads and schedule appointments for window and roofing
Required Skills:
• Exceptional client and database management skills-ability to develop and schedule appointments and manage lead database
• Amazing Phone Skills
• Strong business development, lead generation, relationship building track record
Experience:
• Minimum 3-5 years of telephone experience
• A proven track record in an outbound, lead generation sales environment a must
• Excellent verbal and written communication skills
Position Offers:
• Competitive Compensation Salary, Commission, and Bonus
• Training
• Career Growth
To Apply:
All applicants must submit an updated resume along with active contact phone number.
#hc213291
Licensed Insurance Customer Sevice Representative
Call center representative job in Lake Worth, FL
Job Description
We are a property & casualty insurance agency looking for an additional team member to provide exceptional customer service to our existing customers. Excellent opportunity to grow your income and career with sales of insurance products as well. The Agency has been in business for 30 years with a great team in place. No insurance experience necessary and we will provide on the job training.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Retirement Plan
Paid Time Off (PTO)
Mon-Fri Schedule
Hands on Training
Friday Lunch Appreciation
Annual Bonus Opportunity
Career Growth Opportunities
Evenings Off
Responsibilities
Achieve sales goals through generating new business and cross-selling existing customers
Identify and qualify sales leads generated from a variety of sources
Help protect customers by offering Allstate products that will meet their needs
Serve your local community by helping them prepare for lifes uncertainties
Educate prospective customers on how to protect their families and assets
Provide a positive customer experience
Requirements
Strong interest in a sales and service career
No insurance experience required, Licensing assistance available
Willing to obtain necessary Property and Casualty (existing license is a plus!) Licensing assistance available
Confident, motivated individual who works well independently
Able to multi-task, follow through and follow-up
Have excellent verbal and written communication skills
BDC Outbound Call Center Agent
Call center representative job in West Palm Beach, FL
Job Description
New Country Motor Car Group is hiring for important positions in our West Palm Beach Customer Service Call Center. This position will include on-the-job training. Prior call center experience making outbound calls is preferred, but not required.
BDC Call Center Agent - Benefits
$16 base per hour, plus bonus!
Family Owned and Operated
Medical, Dental, and Vision Insurance
401K and additional benefits
Accrued Vacation & Sick Time
BDC Customer Care Specialist - Responsibilities
Promote and seek out opportunities to deliver a top-notch customer experience
Work closely with the BDC Manager to schedule service appointments
Complete minimally 150 outbound phone calls per day
Minimal daily Appointment expectation is 18 per day.
Stay informed about service updates, recalls and service requirements
Maintain a business casual appearance
BDC Customer Care Specialist - Requirements
5-day work week, Monday thru Friday, 8-5
Mathematical skills to calculate figures and amounts such as discounts and pricing
Ability to interpret and follow instructions shared in written, oral, diagram, or schedule appointments
Clean driving record & valid driver's license
Great customer service skills & motivation to be successful
Able to multitask
Able to communicate persuasively with customers to set appointments
Excellent computer skills required
Excellent phone presence
Automotive experience helpful but not required
Great communication skills
18+ years of age or older
Mercedes-Benz of Palm Beach is a member of New Country Motor Car Group, one of the largest independent auto groups in the United States. The New Country Motor Car Group family represents some of the most respected auto manufacturers in the world with dealerships in Connecticut, New York, Maryland, Pennsylvania, and Florida. Family owned and run; New Country's success is built on a foundation of investing in our own people to facilitate growth and a rewarding work environment.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Call Center Agent
Call center representative job in Delray Beach, FL
Job DescriptionESSENTIAL DUTIES AND RESPONSIBILITES
Reports to Administrative Supervisor and Practice Administrator
Greet patients, answer phones
Schedule appointments, appropriately based on knowledge of service provided; handle patients appointment reminders and make calls to ensure schedule is full for the next day.
Scan insurance eligibility and document in patient account
Distribute information and forms, either paper or electronic
Populate new patient information into records and update information for existing patients.
Scan documents into electronic health record as necessary
Disclose information when required, using appropriate guidelines and following HIPAA regulations
Perform routine straightening and cleaning of waiting room areas
Attend staff meetings and complete mandatory in-service education/training
Perform other duties or special projects as required or as assigned by management.
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Resource Center Specialist-Call Center
Call center representative job in Lake Worth, FL
Job DescriptionSalary: $18-$19.50
We are excited to announce our upcoming training class for Resource Center Specialist/Call Center Representative starting on Monday, January 12, 2026. We offer a comprehensive training program designed to provide you with the essential skills and knowledge needed to thrive in your role within our organization.
As a Resource Center Specialist/Call Center Representative, you'll provide information, assessments, and referrals to inbound callers. You'll also evaluate suicide risk, offer emotional support, and create safety plans with clients. Your responsibilities will include delivering referrals, counseling, and crisis intervention via phone, text, and social media.
Salary:
Starting pay $18 per hour, with opportunities for shift differentials. Higher rates are available for candidates with additional language skills and educational qualifications.
Hours:
This is a 24/7 operation; therefore, flexible scheduling is required. Initial training will take place from 8:30 a.m. to 5:00 p.m., Monday through Friday, for two weeks, with the possibility of extending up to four weeks. Training includes a nesting period, during which you will work alongside experienced team members who will provide real-time support and coaching as you transition into handling calls independently. After training and nesting are completed, you will move to your assigned shift based on operational needs.
We are currently hiring for our 7:00 am - 3:30 pm shift and our 3:00 pm - 11:30 pm shift. Shifts include one weekend day and will be assigned based on availability and coverage needs. Schedules may be Tuesday through Saturday or Sunday through Thursday.
Benefits:
Health, Dental, Vision, Life Insurance, Employee Assistance Program, Paid Time Off, 403(b).
About Us:
211 Palm Beach Treasure Coast is a private nonprofit 501(c)3 agency that was started in 1971 and quickly expanded into crisis counseling and suicide prevention. Our agency fosters a compassionate team dedicated to serving Palm Beach County and the Treasure Coast, encompassing five counties. With additional partners contributing funding, we've established a high-quality, centralized access point for essential health, human services information, and crisis support. Recognized nationally by the FCC for information and referral purposes, 2-1-1 has become the designated telephone number for our agency's helpline. Our mission is to save lives through crisis intervention and by connecting people to essential health, mental health, and wellness services 24 hours a day, every day.
Core Qualifications:
High School Diploma or equivalent required. Associate's degree preferred.
Two years of customer service, social work, or human services experience required.
Ability to establish rapport and effectively communicate.
Demonstrated empathy, compassion, and confidentiality.
Proficiency in computer systems.
Bi-lingual (Spanish, Creole) is a plus.
Join our team and make a meaningful impact on the lives of individuals in crisis. Apply now to become a Resource Center Specialist and help us fulfill our mission of saving lives and promoting wellness in our community.
Call Center Agent
Call center representative job in South Beach, FL
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
Planning a trip should be fun and easy, right? Our Team is fast, friendly and easy to talk to about anything that sets our guests up for success with their trip. They can anticipate our guests' needs and provide on-the-spot solutions. Of course, they'll also help with arrival and departure, from airport transfers to luggage storage. Seeing a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You'll be responsible for fielding all hotel calls, directing them appropriately, and communicating critical information to guests and staff as needed. About you... Passionate about providing superior service, organization and details with a minimum of 1 year of similar work experience. Ability to speak a secondary language is a plus. Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation.
About us...
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
Call Center Agent
Call center representative job in South Beach, FL
Grow with us...
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
Planning a trip should be fun and easy, right? Our Team is fast, friendly and easy to talk to about anything that sets our guests up for success with their trip. They can anticipate our guests' needs and provide on-the-spot solutions. Of course, they'll also help with arrival and departure, from airport transfers to luggage storage. Seeing a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You'll be responsible for fielding all hotel calls, directing them appropriately, and communicating critical information to guests and staff as needed. About you... Passionate about providing superior service, organization and details with a minimum of 1 year of similar work experience. Ability to speak a secondary language is a plus. Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation.
About us...
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
Auto-ApplyOutbound Call Center Representative (No Cold Calling) - North Palm Beach
Call center representative job in Lake Park, FL
Company: Earl Stewart Toyota
Join Our Team as an Outbound Call Center Representative - No Cold Calling!
Are you looking to grow your career in a supportive, people-first environment? At Earl Stewart Toyota, we're offering more than just a job - we're offering a long-term opportunity with real growth, real benefits, and a culture built on respect, innovation, and community.
We're currently seeking an Outbound Call Center Representative to join our high-performing customer service team. The best part? No cold calling. Every call you make will be to existing customers - people who already know and trust the Earl Stewart Toyota name.
What You'll Get with Us:
Paid Vacation - Recharge and come back refreshed.
401(k) Plan - Plan for your financial future.
Company-Paid Life Insurance - Peace of mind, covered by us.
Health, Dental, and Vision Insurance - Comprehensive options for you and your family.
Disability Insurance - We've got your back when life throws a curveball.
Access to Company Yacht - Yes, really. Work-life balance matters.
Family Fund - Emergency support when you need it most.
Personal Days - Flexibility for life outside of work.
Wellness Program - Invest in your physical and mental well-being.
Paid Maternity/Paternity Leave - Because family comes first.
Pet Bereavement Leave - We understand pets are family too.
What You'll Be Doing:
Making outbound calls to our existing customer base - no cold calling, ever.
Inbound support as needed, ensuring accuracy and efficiency in appointment setting and handling of customer requests.
Following up on service reminders, special orders, and customer needs to maintain strong relationships.
Providing outstanding customer service, answering questions with professionalism and empathy.
Helping resolve customer concerns, always with a customer-first approach.
Meeting performance goals and earning monthly bonuses for great results.
What We're Looking For:
Excellent phone and communication skills - friendly, clear, and confident.
Strong organization and multitasking abilities.
Comfort using computers and scheduling systems.
A positive, problem-solving mindset.
A team-oriented attitude and willingness to grow with us.
Ability to pass a background check and drug screening.
Valid driver's license required.
Why Choose Earl Stewart Toyota?
We don't just sell cars - we're building a workplace community based on trust, transparency, and growth. Our team of over 150 employees - from all walks of life - thrives in a culture of mentorship, continuous improvement, and mutual respect.
Whether you're starting fresh or continuing your professional journey, we support you every step of the way.
Apply Today!
If you're looking for a stable, rewarding role in a customer-focused call center (without the stress of cold calls), we want to hear from you.
Auto-ApplyCall Center Representative
Call center representative job in West Palm Beach, FL
*Hiring this week* $800/week guaranteed - 1st Month* Flexible Scheduling Options*
Fantastic, fun, fast paced, diverse culture! Apply today!
The Ed Napleton Automotive Group is looking for our next Call Center Representative/Business Development Representative This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Call Center in West Palm Beach, the BDC Representative is responsible for handling internet inquiries and phone leads (NO COLD CALLS,) to generate appointments for the dealership sales departments.
Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today!
The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout eight states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.
What We Offer:
$800 per week minimum guaranteed in your first month
Opportunity to earn $35,000-$70,000 per year- hourly pay + performance-based commissions.
Hybrid schedules available for tenured employees
Fun, fast-paced diverse environment
Various shifts available with many flexible scheduling options
Family Owned and Operated - 90+ years in business!
Medical, Dental, and Vision Insurance
401K and additional benefits
Paid Vacation and Sick Time
Paid Training
Discounts on products, services, and vehicles
Growth Opportunities
Job Responsibilities:
Handle incoming and outgoing phone calls and emails
Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction
Answer customer internet inquires by both email and phone
Schedule sales appointments and reschedule no show customers
Contact customers based on current marketing incentives
Follow up with existing and potential customers to generate leads and close sales
Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
Follow up in a manner that results in the customer visiting the dealership
Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
Other duties as assigned by management
Job Requirements:
Excellent computer skills required.
Knowledgeable to call center environment- NO COLD CALLS!
Automotive experience is helpful but not required.
Able to communicate persuasively with customers to set appointments.
Willingness to undergo a background check in accordance with local law/regulations
Bilingual a plus
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Auto-ApplyCall Center Representative Apply Now!
Call center representative job in Deerfield Beach, FL
Job Description
Position: Call Center Representative - work with homeowners and schedule appointments for windows and roofing. A career position for a hungry outgoing telephone professional. Responsibilities: • Develop relationships with homeowners
• Qualify leads and schedule appointments for window and roofing
Required Skills:
• Exceptional client and database management skills-ability to develop and schedule appointments and manage lead database
• Amazing Phone Skills
• Strong business development, lead generation, relationship building track record
Experience:
• Minimum 3-5 years of telephone experience
• A proven track record in an outbound, lead generation sales environment a must
• Excellent verbal and written communication skills
Position Offers:
• Competitive Compensation Salary, Commission, and Bonus
• Training
• Career Growth
To Apply:
All applicants must submit an updated resume along with active contact phone number.
#hc213257
BDC Call Center Agent
Call center representative job in West Palm Beach, FL
Job Description
New Country Motor Car Group is hiring for important positions in our West Palm Beach Customer Service Call Center. This position will include on-the-job training. Prior call center experience making outbound calls as well as fielding inbound calls is preferred, but not required.
BDC Call Center Agent - Benefits
$16 base per hour, plus bonus!
Family Owned and Operated
Medical, Dental, and Vision Insurance
401K and additional benefits
Accrued Vacation & Sick Time
BDC Customer Care Specialist - Responsibilities
Promote and seek out opportunities to deliver a top-notch customer experience
Work closely with the BDC Manager to schedule service appointments
Complete outbound phone calls as assigned by the BDC Manager
Answer inbound phone calls
Stay informed about service updates, recalls and service requirements
Maintain a business casual appearance
BDC Customer Care Specialist - Requirements
5-day work week, only one Saturday every three weeks!
Mathematical skills to calculate figures and amounts such as discounts and pricing
Ability to interpret and follow instructions shared in written, oral, diagram, or schedule appointments
Clean driving record & valid driver's license
Great customer service skills & motivation to be successful
Able to multitask
Able to communicate persuasively with customers to set appointments
Excellent computer skills required
Excellent phone presence
Automotive experience helpful but not required
Great communication skills
18+ years of age or older
Mercedes-Benz of Palm Beach is a member of New Country Motor Car Group, one of the largest independent auto groups in the United States. The New Country Motor Car Group family represents some of the most respected auto manufacturers in the world with dealerships in Connecticut, New York, Maryland, Pennsylvania, and Florida. Family owned and run; New Country's success is built on a foundation of investing in our own people to facilitate growth and a rewarding work environment.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.