Call center representative jobs in Kentucky - 809 jobs

We are looking for a dedicated and self-motivated Customer Service Representative to join our team! We are a medical grade skincare developer with multiple retail, business to business, and private label brands. As a Customer Service Representative, you will be responsible for enhancing the customer experience, responding to customer inquiries, processing orders from our sales team, and driving repeat orders through relationship management. You will be instrumental in boosting sales growth and satisfaction among our existing customer base. We are a quickly growing company and there is potential for advancement with this position. This is a full-time position from 8am to 4:30pm Monday through Friday. Responsibilities Manage customer accounts for Induction Therapies and other skincare brands Provide feedback to the quality control manager to ensure product quality and customer satisfaction Respond to customer inquiries via phone and email Follow up on sales leads and identify customer needs for personalized solutions Build and maintain strong customer relationships to drive repeat business and loyalty Experience with NetSuite is a Major Plus

Benefits: * 401(k) * 401(k) matching * Bonus based on performance * Dental insurance * Employee discounts * Health insurance * Paid time off * Vision insurance Benefits/Perks * Medical insurance * Dental insurance * Vision insurance * 401K retirement with company match * Vacation, paid time off * Company-paid training * Employee discounts for Culligan in-home products * Eligibility for annual recognition and training meetings/events Job Summary Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities * Extensive problem-solving, order processing, and helping to manage customer accounts * Provide proactive sales support by developing close relationships with customers * Schedule service and delivery orders * Coordinate schedules with the service/operations team * Contact customers for purposes of scheduling additional services or offering maintenance plans * Refer unresolved customer grievances to designated departments for further investigation Qualifications * High school diploma or GED * Minimum of two years of customer service experience required * Strong time management and project management skills * Proficient in Microsoft Office (word, excel, outlook) * Excellent communication skills, both written and verbal About Culligan As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. Compensation: $17.00 - $22.00 per hour About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air an American Airlines Group company where you will join a team committed to providing outstanding service. We offer: * Amazing employee flight privileges within the American Airlines global network * Training and development programs to take your career to the next level * Comprehensive health and life benefits (subject to location) NEW PAY RATE: $21.02 (Includes Seasonal Premium) Responsibilities How will you make an impact? Responsibilities * Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience * Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees * Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings * Collaborate with the internal team to ensure passenger information is processed accurately and flights are sent out on time * Listen to passengers and resolve their issues in accordance to company policies and procedures as a result of flight interruptions in a timely and friendly manner * May work in the Baggage Service Office to track the location of baggage and handle passenger questions #envoyoversight Qualifications Who are we looking for? Requirements * Minimum age: 18 * High school diploma, GED, or international equivalent * Must possess at least one form of TSA-acceptable identification for business travel purposes. * Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off * Flexible to work additional hours with short notice when operationally necessary * Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. * Must be customer focused, detail oriented, and interested about the airline industry * Able to communicate in a clear, polite, and friendly manner * Must be comfortable working with computers and ability to learn new computer programs * Must be able to read, write, fluently speak, and understand the English language * Authorized to work in the United States without sponsorship * #EnvoyOversight Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.

The Opportunity NOW HIRING: Full-Time Concierge Agent at White Greer & Maggard Call Center! Are you a people-person with a passion for creating amazing first impressions? Do you thrive in a fast-paced, team-driven environment where every call is an opportunity to make someone's day? White Greer & Maggard Orthodontics is on the hunt for an enthusiastic, full-time Concierge Agent to become the welcoming voice of our brand! Join a dynamic call center team where your communication skills, attention to detail, and customer-first mindset will shine. This isn't just another phone job - it's your chance to play a key role in guiding patients through their journey to a confident smile. If you're ready to bring positive energy, professionalism, and a commitment to excellence every day, we want to hear from you! Step into a rewarding role with a company that values growth, teamwork, and service - and help us deliver the WOW experience White Greer & Maggard is known for! A Day In the Life Of Receive inbound calls from orthodontic patients- in a high call volume setting. Professionally communicate with patients and orthodontic teams, in various office locations Schedule appointments for new and existing patients Collect new patient information and track in office management system, with accuracy. Resolve patient inquiries/concerns regarding orthodontic treatment. What You'll Bring To The Table Advanced communication skills Possesses a professional phone voice that is upbeat and conveys a service-oriented attitude. Concierge/customer service experience Strong ability to listen carefully to patients while finding solutions to meet their needs. Must be detail-oriented with excellent organizational skills Ability to remain focused and self-motivated in a fast-paced environment Conflict resolution skills with a solution-focused mindset Energetic, ambitious, and dependable What We'll Offer: Full-time, hourly position Medical, dental, and vision benefits 401K with company match A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development On-site Parking 1-hour lunch Conveniently located adjacent to a childcare center Near plenty of restaurants for lunch options 7:30 am- 5:30 pm work schedule, 4 days a week (with rotating days off) Fun environment focused on customer service and patients' needs for an Orthodontic Practice Tenured staff with years of experience (to support on-the-job training) Competitive pay and benefits (direct deposit and no delay in getting the first paycheck) White Greer and Maggard Orthodontics is an equal opportunity employer and committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All qualified applicants, regardless of personal characteristics, are encouraged to apply.

White's Auto Mall Description of the role: The Automotive Service BDC Call Center Representative is responsible for managing incoming and outgoing service calls in a professional and efficient manner. They will provide outstanding customer service and assist with generating service leads for the dealership. Responsibilities: Respond to customer inquiries through phone, email, and online channels in a timely and professional manner Engage with customers to understand their needs and provide information about available vehicles Set up appointments for vehicle service, repairs & maintenance Meet or exceed performance goals set by the dealership Follow up with potential customers to generate appointments Maintain accurate customer records in the CRM system Provide outstanding customer service and resolve any issues or concerns Adhere to dealership's customer service and communication standards Collaborate with parts & service teams to ensure a smooth and efficient customer experience Requirements: Prior experience in a sales, service department or customer service role Excellent communication and interpersonal skills Strong phone etiquette and active listening skills Knowledge of automotive industry and vehicle features Ability to work well in a fast-paced environment Proficient in using CRM software and Microsoft Office High school diploma or equivalent Benefits: $17 Hourly + Commission Opportunity for commission-based earnings Comprehensive Benefits: Medical, dental, vision, life insurance, EAP, and 401K with company match Paid Vacation, Personal Days, and Holidays Employee Discounts on vehicles, parts, and service Career growth and development opportunities White Family Foundation Scholarship Program: Up to $5000 per year for employee's children. About the Company: White's Auto Mall is a reputable dealership located in HOPKINSVILLE, Kentucky. We are committed to providing exceptional service to our customers and maintaining a positive work environment for our employees. As a family-owned business, we value teamwork, integrity, and continuous improvement. EEOC Statement: White's Auto Mall is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

CHARACTERISTICS OF THE WORK Under close supervision, performs clerical and public contact work. Responsible for admitting and registering patients over the phone for health care services at Family Health Centers (FHC). EXAMPLES OF THE WORK (These statements are intended to be illustrations of the work of this class.) Manages appointments for multiple providers and services at multiple FHC locations. Answers, screens, and processes medical service requests. Responds to patient requests for an appointment via patient portal or the United Community platform. Confers with on-site personnel to work same-day patients into today's schedule. Collects minimal patient demographic information and enters into the Practice Management System (PMS). Refers patients to the FHC nursing team for triage and medical services. Responds to crisis/red flag calls and refers them to the appropriate personnel. Utilizes the PMS to schedule appointments, take messages for provider visits and services, and communicate the required information to the appropriate personnel. Identifies patients with Limited English Proficiency (LEP) and/or other communication barriers and uses the appropriate interpretative services. Documents as appropriate on the medical record, forms, and/or computer the required documentation related to interpretative services. Adheres to standard safety and infection control precautions. Performs related work as required. MINIMUM REQUIREMENTS High school graduation or its equivalent. Three months of clinical/clerical experience in a Federally Qualified Health Center (FQHC) or health care setting OR Certification from a Medical Office Specialist, Medical Secretary, Medical Assistant, Nursing Assistant, or other medical clerical program. An equivalent combination of training and experience may be substituted, as determined applicable by Civil Service. PHYSICAL REQUIREMENTS AND WORKING CONDITIONS Responds to patient and FHC needs via telephone, internet, fax, computer software, and in person. Lifts and carries materials weighing up to 15 lbs. with or without assistance. Spends extended periods of time sitting and reaching. Spends extended periods of time typing and reading computer screens. Identifies medical record documentation, requests, and/or releases. SPECIAL REQUIREMENTS Must be available to work extended hours, both before and after the scheduled shift, as well as additional days as necessary. Must provide own transportation to work at other FHC locations as needed. An Equal Opportunity Employer Test Weights Training & Experience: 100% CLINIC LOCATIONS AND HOURS: ********************* FHC - Portland 2215 Portland Avenue Louisville KY 40212 ************** Monday - Thursday: 8:00am - 9:00pm Friday: 8:00am - 4:30pm Saturday: 8:00am - noon Sunday: Closed FHC - East Broadway 834 East Broadway Louisville KY 40204 Monday - Thursday: 8:00am - 9:00pm Friday: 8:00am - 4:30pm Saturday: 8:00 - 12:00pm Sunday: Closed FHC - Phoenix (Healthcare for the Homeless) 712 E Muhammad Ali Blvd Louisville KY 40202 Monday - Friday: 7:30am - 4:00pm Saturday - Sunday: Closed FHC - Iroquois 4100 Taylor Blvd Louisville KY 40215 Monday: 8:00am - 4:30pm Tuesday: 8:00am - 8:30pm Wednesday - Friday: 8:00am - 4:30pm Saturday - Sunday: Closed FHC - Fairdale 1000 Neighborhood Place Fairdale KY 40118 Monday - Friday: 8:00am - 4:30pm Thursdays: 8:00am - 8:30pm Saturday - Sunday: Closed FHC - Southwest 9702 Stonestreet Road, Suite 220 Louisville KY 40272 Monday - Wednesday: 8:00am - 4:30pm Thursday: 8:00am - 8:00pm Friday: 8:00am - 4:30pm Saturday - Sunday: Closed FHC - Americana 4805 Southside Drive Louisville KY 40214 Monday - Friday: 8:00am - 4:30pm Saturday - Sunday: Closed

Make an impact by joining our team and caring for the pets and people who love them! Over 30,000 pet owners in the Northern Kentucky - Greater Cincinnati area trust their pet's healthcare to PetWOW. Who We Are: PetWOW is a family-owned company started in 1971: we have two locations in Northern Kentucky and operate a fleet of mobile vehicles that perform house calls in the Greater Cincinnati area. We are passionate about our mission of strengthening people and pets by making pet care easy! We care about our team and their well-being, offering growth opportunities, flexible and fair scheduling rotations, team unity events, and frequent recognition and rewards based on performance. Description We are seeking a customer-centric and efficient Care Center Representative to join our veterinary team. As a Care Center Representative, you will be the first point of contact for our clients, providing assistance and support in scheduling appointments, answering questions, and resolving issues. This includes building and maintaining strong client relationships, helping pet parents understand the value of our services, and encouraging them to take advantage of the comprehensive care that PetWow provides. Your exceptional communication and customer service skills will ensure our clients receive the highest standard of care and service. Responsibilities · Treat clients in a friendly and professional manner. · Schedule appointments for clients and maintain accurate records in our database. · Provide guidance and support to clients concerning their pets' health concerns. · Serve as a liaison between clients and veterinarians, relaying messages and ensuring timely communication. · Handle client inquiries and complaints with empathy and professionalism. · Collaborate with the veterinary team to facilitate the smooth flow of appointments and procedures. · Provide knowledge to clients to ensure compliance with medical, grooming, and preventative needs. Requirements Requirements · Previous experience in a call center, customer service role, or sales preferred. · Excellent communication and interpersonal skills. · Ability to multitask and prioritize in a fast-paced environment. · Proficient in using computer systems and databases. · Ability to remain calm and composed under pressure. · Knowledge of veterinary practices, medical terminology, and/or sales is a plus. Benefits Free In-House Veterinary Services At cost third-party veterinary services and products Paid Vacation and Holidays Health Insurance Dental and Vision Insurance Short-Term and Long-Term Disability Retirement Uniform and Shoe Benefits Compensation and Benefits · $1500.00 onboarding signing bonus paid in three installments: · $500.00 on 1st paycheck/$500.00 upon completion of training/ $500.00 6 months post-training · $16.00 - $17.00 per hour

We are currently hiring motivated, customer-focused individuals to join our team as Entry-Level Customer Representatives. This is an excellent opportunity for candidates looking to build a long-term career in sales and customer engagement while receiving hands-on training and performance-based growth opportunities. In this role, you'll work directly with customers, support sales efforts, and deliver a high-quality customer experience. You'll gain valuable skills in communication, relationship building, and sales strategy in a fast-paced, team-oriented environment. What You'll Do: Engage with customers to understand their needs and provide solutions Support sales efforts through effective communication and follow-up Manage and process customer interactions accurately and efficiently Provide prompt, professional, and personalized service Resolve customer questions or concerns with care and confidence Build and maintain strong, long-term customer relationships Collaborate with team members to meet individual and team sales goals What You'll Bring: Strong communication and interpersonal skills Customer-first mindset with an interest in sales and relationship building Coachable attitude and willingness to learn Strong organizational skills and attention to detail Problem-solving abilities and a positive, team-oriented approach Ability to thrive in a fast-paced, performance-driven environment Previous experience in sales or customer service is a plus but not required What's Offered: Paid training and ongoing professional development Hourly base pay, paid weekly Commission and bonus opportunities Flexible scheduling options Supportive and inclusive team culture Clear performance-based advancement opportunities Unlimited vacation and personal days Autonomy to make an impact and see results Whether you're just starting your career or looking to transition into sales, this role provides the training, support, and earning potential to help you succeed. Equal Opportunity Statement: This organization is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination based on race, color, religion, sex, age, disability, national origin, or any other protected status.

Benefits: Bonus based on performance Paid time off Profit sharing Training & development FASTSIGNS #330701 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $17.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets - passenger vehicle, commercial truck, and off-highway equipment - Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities. Job Purpose Job Description Content for Job Profiles is a work in progress. If you need content to finalize this requisition for posting, please send a message to *************************. Job Duties and Responsibilities * Receives processes and verifies the accuracy of orders from customers and customer purchase orders. * Initiates required action for response to customer service requests for order changes including the maintenance of order information files, and communicate changes to the appropriate personnel. * Receives inquiries from and/or contact the company's customers to resolve a variety of order related issues. * Loads and maintains bills of material (BOM's) for the plant. * Maintains and updates routing instructions per customer. * Operates a computer workstation to obtain and extract order information, and provides Customer Service management with the data for inclusion in reports. * Performs assigned system maintenance to various electronic order files. * Makes required changes/updates in SAP system per production requirements, BOM's, relief files, etc. * Develops and recommends changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the Customer Service Department. * Prepares, generates and distributes daily reports and order acknowledgments to appropriate personnel. * Prepares invoices and tests certificates for shipments of finished goods and customer samples. * Assists in APQP process with Quality Department. * Provides back-up support to other group members (i.e. Supervisor, Inventory Specialist) in the performance of job duties as necessary. * Performs other duties as required. Qualifications & Skills: * High school diploma or GED. * 2+ years of previous customer service experience in an automotive manufacturing environment preferred. * Must demonstrate good oral and written communication skills. * Detail oriented and ability to work in a team environment. * Must be able to communicate with Production to meet customer demands * Strong communication skills * Excellent computer skills (MS Office products). * Must have the ability to work overtime and weekends as required. * Ability to work with little or no supervision and to plan, organize and set priorities. * Ability to organize and prioritize own work to ensure daily workload is completed; to react and perform under stress and to exercise independent judgment in work environment. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Unsolicited Resumes from Third-Party Recruiters Please note that as per Dana policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Dana will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. Join our team of 40,000 problem solvers who are fostering a culture of innovation by leveraging the diverse perspectives of our global team. We believe in facing challenges head-on by finding opportunity and uncovering possibility, where roadblocks and barriers become targets instead of obstacles. We are One Dana with limitless opportunity. Our Values * Value Others * Inspire Innovation * Grow Responsibly * Win Together

Member Service Inbound Agent The outdoors is a big place and just as it offers endless adventures, so does our company. Camping World is the premier one-stop-shop for everything RV. Along with RV parts and accessories, we also offer a full selection of new and used RVs for sale; service centers with over 2,500 bays and over 2,000 technicians on staff; over 135 collision centers; RV Spa detail and refurbishment centers; technical advice from knowledgeable experts and hard-to-find parts. As the RV industry leader, Camping World is always looking for new and better ways to enhance your RV and outdoor experience. Camping World is a big place, just like the great outdoors. We make it our mission to equip you for it. We've got an awesome team already, but there's always room for more! Inbound Member Services Agent America's champion for fun, freedom, adventure, and making RVing easier. We have an excellent opportunity available for high-energy and motivated sales professionals at our Bowling Green, KY Call Center. The ideal candidate will handle inbound calls relating to Good Sam membership service and sales. Job Duties: Provide excellent customer service and sell a variety of Good Sam memberships; Heavy emphasis on call center sales and up-selling. Receive and respond to membership inquiries by listening attentively and responding with first class customer service. Process and receive customer calls and solicit additional sales of various memberships and services. Provide knowledge to customers by explaining the type of service or membership offered. Convert customer inquiries to sales through established sales techniques with an emphasis on sales conversion rates. Validate and update membership accounts with required call and order information. Perform other duties as assigned. Minimum Qualifications: High school diploma or equivalent At least one year in a professional call center setting and sales experience preferred. Strong interpersonal, verbal/written communication and listening abilities required. Must have effective organizational skills. Basic computer knowledge and ability to learn in-house computer programs essential. Pay Range: $14.00-$16.53 Hourly In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Job Skills / Requirements In addition to the $34,965 yearly salary, the following benefits are offered: - Over $13,000 paid Individual Employee Health Insurance premium yearly -10 paid Holidays per year - Excellent schedule that provides work life balance with nights and weekends off - 26.95% of salary contributed by Employer to Employee Retirement - Employer paid Life Insurance policy - Short and Long term disability offered - Accrual of Vacation, sick and personal paid time off - Up to $1200 per year tuition assistance for qualifying classes ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Assist customers in processing various transactions 2. Reviews and verifies documents for accuracy and completeness 3. Operates a computer to retrieve and record data 4. Handles customer inquiries (in person and over the phone) 5. Prepares forms 6. Collects payments made by cash, check, credit card and ACH accounts 7. Balances cash drawer and follows cash handling procedures 8. Assist with inventory and ordering of supplies 9. Required to work the late afternoon shift 10. Answers the phone and directs calls accordingly 11. Receives and processes mail 12. Corresponds with other agencies and organizations 13. Performs other duties as assigned by the manager MINIMUM QUALIFICATIONS 1. Kentucky resident 2. Able to be bonded 3. Effective written and verbal communications skills 4. Able to operate office equipment including computer (PC & KAVIS), printer, fax machine, copier, scanner and multi-line phone 5. Able to learn the laws, regulations, policies and procedures necessary to process motor vehicle transactions 6. Ability to record and transfer data accurately in a timely manner 7. Ability to process monetary transactions accurately 8. High school education or equivalent 9. Six months experience in customer service, data entry, and/or processing monetary transactions 10. An equivalent combination of education and experience can be substituted. PHYSICAL DEMANDS The work is customer service in nature with clerical and data entry responsibilities. It requires the ability to communicate effectively using speech, vision and hearing. The work requires the use of hands for simple grasping and fine manipulations. The work at times requires bending, squatting and reaching, with the ability to lift, carry, push or pull weights up to 25 pounds.Education Requirements (All) High School Diploma/GED Additional Information / Benefits Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Pension/Retirement, Educational Assistance This job reports to the Manager This is a Full-Time position 1st Shift.

Employer Department Pinnacle Bank Operations Job title Exemption status Customer Service Call Center Specialist Non-Exempt Supervised by Call Center Manager The Customer Service Call Center Operator is the initial voice contact that every customer and prospect have with the bank. The Customer Service Call Center Operator is responsible for a quick and customer friendly response in a manner that is consistent with the customer service focus of Pinnacle Bank. The employee will support the bank's strategic goals, vision, mission, core values, service standards and service philosophy in actions, words, and deeds. Skills, Knowledge, Talents Education High School graduate. Prior Experience Some banking or call center experience desired. Required Skills, Knowledge, and Talents Core Value: ~ Operate with an Innovative Edge ~ Show Leadership Must have a basic knowledge of the bank's products and services. Must have a willingness to serve. Must be able to function efficiently in a network environment and have a working knowledge of Microsoft Office and SharePoint. Must be able to function efficiently on a general business level of math, possess general accounting knowledge (i.e. debits, credits, and an understanding of the bank's account reconciliations). Project a professional image by adhering to guidelines in the employee handbook. Must be able to collect, research, and analyze information skillfully. Must be a self-starter, a creative thinker, flexible, eager, nurturing, open to change and exhibit good judgment. Must be a leader by example, attentive to detail, work well with others and responsive to supervisory guidance. Must have a working knowledge of compliance guidelines for the bank and the industry. Strong customer service attitude. Good speaking voice. Must be able to use headset for hearing and speaking. Must have knowledge of the bank's products and services. Pinnacle Bank is an Equal Opportunity Employer and a Drug Free Workplace. As a condition of employment, a completed Application of Employment and satisfactory results from a background check and drug screening must be received. Pinnacle supports a diverse work force and welcomes all qualified applicants. It is the policy of Pinnacle Bank to consider applicants without regard to race, color, religion, creed, national origin, gender, disability, marital or veteran status, age or any other legally protected status.

Job Purpose / Summary: The Patient Recruiter I is responsible for telephone interviewing, pre-screening, qualifying and setting appointments for patient's clinical study participation. Essential Functions: ►Handle incoming and outgoing calls by using a Clinical research database to recruit, screen, determine eligibility, schedule, and follow-up with potential study subjects and responds to inquiries relating to advertising and referrals to research studies ►Interview potential study participants using study questionnaires in the database to actively recruit and screen potential study participants in accordance with each protocol ►Responsible for the maintaining and growing of our research database, including updating medical histories, updating the database with participant data and maintaining patient status, security and patient privacy ►Regularly communicate with appropriate staff to access scheduling and study support needs ►Proactively identify and communicate project challenges, problems, and/or potential deficiencies ►Meet or exceed productivity goals consistently Competencies: ►Excellent customer service skills ►Must be self-motivated, results-oriented and a quick learner ►Excellent organizational skills required ►Ability to function in a fast-paced, deadline-driven environment ►Attentiveness to detail ►Respond to the urgent needs of the team quickly and professionally ►Previous call center experience preferred but not required ►Knowledge of medical terminology a plus-training provided Required Education/Experience: ►High school diploma or equivalent

Full-time Description As a Bilingual Payment Center Representative, you'll assist Graceland customers with their accounts. Representatives are responsible for collecting payments, making payment arrangements, providing friendly payment reminders, and other day to day customer relations. All you need is a passion for building connections and helping customers! Communicate in a professional manner with customers regarding rental accounts Process customer payments Discuss acceptable payment arrangements Interact internally with various other departments Promptly accept inbound calls from customers on a national level All other duties as assigned by management Hours-10:30 a.m. - 7:00 p.m. Requirements High School Diploma or equivalent Excellent customer service skills with prior experience preferred Outgoing personality Solid computer, grammar and multi-tasking skills Strong attention to detail with time management and decision-making skills Ability to work comfortably in a fast-paced, high-volume payment center Bilingual (English/Spanish)

Customer Service Representative (CSR) - Tom Drexler Plumbing, Heating, Air & Electric Work Type: Full-Time Schedule: Tuesday-Saturday 9:30am-6:30pm - NOTE: TRAINING HOURS WILL DIFFER FOR FIRST FEW WEEKS Compensation: $16-$19 per hour Reports To: Customer Service Manager About Tom Drexler Plumbing, Heating, Air & Electric For more than 30 years, Tom Drexler Plumbing, Heating, Air & Electric has been Louisville's trusted name in residential services. We've built our reputation on exceptional customer care, honest business practices, and a commitment to developing long-term careers for our employees. We are a performance-driven company where your contributions directly impact our success. Why Join Our Team? Weekly pay Full Medical, Dental, and Vision Insurance 401(k) with company match Paid Time Off (PTO) and Paid Holidays Company-paid Life Insurance, Short- and Long-Term Disability Employee Assistance Program (EAP) Opportunities for advancement-promotion from within encouraged Supportive, team-oriented company culture What We're Looking For Required: Previous call center or customer service experience Strong communication and active listening skills Customer-first mindset with the ability to de-escalate and resolve concerns Proficiency with Microsoft Office and customer management systems Ability to multitask and thrive under fast-paced, high-pressure conditions Dependable, punctual, and detail-oriented Ability to pass a criminal background check and drug screening NOTE: Will need to be able to commit to this schedule: Tuesday-Saturday 9:30am-6:30pm (Sundays & Mondays are Days OFF weekly) Preferred: Experience in residential services or dispatch/call center environment What You'll Do Handle a high volume of inbound calls with professionalism, accuracy, and confidence Convert inbound inquiries into scheduled, revenue-generating service appointments Make outbound calls to schedule, confirm, and follow up on customer appointments Resolve customer concerns calmly and professionally in real time Enter and maintain data accurately within CRM systems (attention to detail is critical) Partner with field technicians and internal teams to eliminate scheduling errors Follow up with customers after service to ensure satisfaction and identify additional needs Participate in ongoing training and stay updated on service offerings, promotions, and procedures Pre-Employment Requirements All employment offers are contingent upon successful completion of a criminal background check and drug screening, conducted in compliance with applicable laws and regulations. Disclaimer The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this role. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job. EOE Tom Drexler Plumbing, Heating, Air & Electric is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive workplace for all employees.

Baptist Health is looking for a Call Center Specialist to join our team in Madisonville, KY The Call Center Specialist responds to all patient calls timely, assists patients in understanding healthcare billing, updating patient demographics, updating patient insurance information, makes billing/coding inquiries to other departments on the behalf of the patient, and explains self-pay payment guidelines/procedures. Provide the highest level of customer service in an effort to deliver the greatest level of patient satisfaction, which in turn should create a pleasant patient experience. Requirements High school diploma or GED required. Prior Customer Service experience necessary. Medical office and call center background preferred, but not mandatory. Work Experience Education If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.

The Crisis Line Specialist is responsible for providing immediate, confidential, and empathetic support to individuals experiencing emotional distress, mental health crises, or urgent life challenges. This role is vital in offering a first point of contact for individuals in need of immediate assistance, de-escalating crises, providing resource referrals, and connecting callers with appropriate mental health services. Essential Functions: Functions as the point of entry for individuals calling to request behavioral health services at RiverValley. Assists individuals in accessing services through established protocols, including the scheduling of appointments. Answers incoming crisis calls promptly, providing a compassionate, non-judgmental, and empathetic response to individuals in distress. Evaluates the urgency of the caller's situation by conducting risk assessments, including determining whether the caller is at risk of self-harm, suicide, or harm to others. Utilizes de-escalation techniques to stabilize callers and ensure their immediate safety while maintaining a calm and supportive environment. Maintains accurate and confidential records of calls, including detailed notes of the conversation and follow-up actions, in compliance with organizational policies and legal requirements. Works closely with other crisis services team members, healthcare professionals, and community organizations to ensure coordinated care for individuals in crisis. Participates in ongoing training related to crisis intervention, behavioral health issues, and effective communication techniques. Maintains and compiles statistical and outcome data for various programs and services. Adheres to all organizational policies, procedures, and legal requirements regarding confidentiality, privacy (such as HIPAA compliance), and professional conduct. Fosters collaborative working relationships among members of the leadership and management teams and programs. Other duties as assigned. Qualifications Education and Experience: High school diploma or equivalent required. Bachelor's degree in Psychology, Social work, Sociology, or Human Services preferred. Skills: Strong verbal communication and active listening skills. Ability to remain calm and composed under pressure. Empathy, patience, and a non-judgmental attitude. Familiarity with crisis intervention techniques and mental health first aid is a plus.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Under the direction of the Operations Manager the Part-time Operations Staff is responsible the event setups and changeover of the Center on an event-to-event basis to ensure complete adherence to the event schedule as-well-as tenant contractual specifications and requirements. Also, assist with cleaning of the Center to help maintain the cleanliness of the building. This role will pay an hourly rate of $15.00 Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching. This position will remain open until April 10, 2026. About the Venue RiverPark Center, is a 1,500 seat multi-purpose auditorium in Owensboro, Kentucky. Responsibilities Actively participate in the completion of facility-wide event setups and conversions Develop a wide array of specialized changeover skills, including setting up and breaking down risers, chairs, tables, and stages. Assist with overall cleaning of the building to ensure readiness for events. Provide housekeeping services during events. Perform related duties and responsibilities as required. Qualifications Must be 18 years or older at the time of application. Exhibit willingness to work a flexible schedule consisting of nights and weekends. Work effectively in a heavily team-based environment. Be reliable, honest, dependable, and punctual. Possess knowledge of basic hand tools and their uses Essential Physical Functions: Ability to lift up to 50 pounds, capable of occasionally performing heavy manual labor. Ability to climb portable and fixed ladders up to 20 feet, access remote areas of the facility, work with hand and power tools, and communicate via portable radio. Ability to work with and around water and ice and to work at or below freezing temperatures for extended periods of time. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.