Call center representative jobs in Kentucky

Benefits: * 401(k) * 401(k) matching * Bonus based on performance * Dental insurance * Employee discounts * Health insurance * Paid time off * Vision insurance Benefits/Perks * Medical insurance * Dental insurance * Vision insurance * 401K retirement with company match * Vacation, paid time off * Company-paid training * Employee discounts for Culligan in-home products * Eligibility for annual recognition and training meetings/events Job Summary Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities * Extensive problem-solving, order processing, and helping to manage customer accounts * Provide proactive sales support by developing close relationships with customers * Schedule service and delivery orders * Coordinate schedules with the service/operations team * Contact customers for purposes of scheduling additional services or offering maintenance plans * Refer unresolved customer grievances to designated departments for further investigation Qualifications * High school diploma or GED * Minimum of two years of customer service experience required * Strong time management and project management skills * Proficient in Microsoft Office (word, excel, outlook) * Excellent communication skills, both written and verbal About Culligan As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. Compensation: $17.00 - $22.00 per hour About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: * Amazing employee flight privileges within the American Airlines global network * Training and development programs to take your career to the next level * Comprehensive health and life benefits (subject to location) NEW PAY RATE: $21.02 (Includes Seasonal Premium) Responsibilities How will you make an impact? Responsibilities * Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience * Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees * Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings * Collaborate with the internal team to ensure passenger information is processed accurately and flights are sent out on time * Listen to passengers and resolve their issues in accordance to company policies and procedures as a result of flight interruptions in a timely and friendly manner * May work in the Baggage Service Office to track the location of baggage and handle passenger questions #envoyoversight Qualifications Who are we looking for? Requirements * Minimum age: 18 * High school diploma, GED, or international equivalent * Must possess at least one form of TSA-acceptable identification for business travel purposes. * Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off * Flexible to work additional hours with short notice when operationally necessary * Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. * Must be customer focused, detail oriented, and interested about the airline industry * Able to communicate in a clear, polite, and friendly manner * Must be comfortable working with computers and ability to learn new computer programs * Must be able to read, write, fluently speak, and understand the English language * Authorized to work in the United States without sponsorship * #EnvoyOversight Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.

Job DescriptionBenefits: 401(k) Health insurance Paid time off We are seeking a Patient Call Center Representative to join our team! As a Call Center Representative, you will be answering all incoming calls, answering questions, and directing calls to the appropriate persons and places. You will also be verifying information over the phone, updating documentation as needed, and keeping notes on important calls. The ideal candidate is able to maintain a positive, helpful attitude even while answering multiple calls, has excellent customer service skills, and is comfortable on the phone. Responsibilities Answering incoming phone calls promptly and professionally Triage calls to the appropriate staff or provider ( Nurse line, Scheduling, Billing, etc) Schedule, confirm, and adjust appointments per practice guidelines Assist patients with prescription refill requests and form completion Document call details and outcomes in the EHR system Support forint desk and clinical staff with overflow communication needs Communicate effectively with patients/families in both English and Spanish (if bilingual) Juggle multiple callers and phone lines while maintaining a positive attitude Keep notes on important callers and information Take messages, as needed Qualifications Excellent customer service skills Strong organizational skills Familiarity with automated phone systems helpful

White's Auto Mall Description of the role: The Automotive Service BDC Call Center Representative is responsible for managing incoming and outgoing service calls in a professional and efficient manner. They will provide outstanding customer service and assist with generating service leads for the dealership. Responsibilities: Respond to customer inquiries through phone, email, and online channels in a timely and professional manner Engage with customers to understand their needs and provide information about available vehicles Set up appointments for vehicle service, repairs & maintenance Meet or exceed performance goals set by the dealership Follow up with potential customers to generate appointments Maintain accurate customer records in the CRM system Provide outstanding customer service and resolve any issues or concerns Adhere to dealership's customer service and communication standards Collaborate with parts & service teams to ensure a smooth and efficient customer experience Requirements: Prior experience in a sales, service department or customer service role Excellent communication and interpersonal skills Strong phone etiquette and active listening skills Knowledge of automotive industry and vehicle features Ability to work well in a fast-paced environment Proficient in using CRM software and Microsoft Office High school diploma or equivalent Benefits: $17 Hourly + Commission Opportunity for commission-based earnings Comprehensive Benefits: Medical, dental, vision, life insurance, EAP, and 401K with company match Paid Vacation, Personal Days, and Holidays Employee Discounts on vehicles, parts, and service Career growth and development opportunities White Family Foundation Scholarship Program: Up to $5000 per year for employee's children. About the Company: White's Auto Mall is a reputable dealership located in HOPKINSVILLE, Kentucky. We are committed to providing exceptional service to our customers and maintaining a positive work environment for our employees. As a family-owned business, we value teamwork, integrity, and continuous improvement. EEOC Statement: White's Auto Mall is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job DescriptionUnited Talent is currently seeking an Insurance Customer Service Agent for a company in Lexington, KY! Job Responsibilities: Provide exceptional customer service by addressing client inquiries and needs. Gather and accurately input information from prospects seeking insurance quotes. Utilize our rating system to efficiently enter and quote prospects Assist in analyzing clients' current policies to identify need and opportunities. Support agency growth by seeking out cross-selling opportunities. Maintain a positive, team-oriented attitude and offer assistance to colleagues when needed. Other duties as assigned. Pay and shift: Monday- Friday 8am-5pm, Starting pay is based on experience and licensing candidate has. Salary range $31,200.00-$40,000, Annual salary+ commission+ bonus Requirements: Preferably 2 years of prior insurance or sales/ customer support experience. Attention to detail and excellent time management abilities A sensitivity to the nuances of communication in both verbal and written form, and the ability to listen, ask probing questions and document your findings. Ability to follow up with clients and cross-sell/upsell new policies. Be comfortable with and able to use social media to promote yourself and the agency when needed. A genuine interest in helping others and working in a collaborative environment. Perks & Benefits Unlimited Referral Bonus (When someone you refer works 40 hours you get $40, When they work 100 hours you get $100) Weekly pay via direct deposit or pay card. Medical Benefits (after 60 days) Opportunity to get hired on with PTO, Retirement, Paid Volunteer Days, License Continuing Ed Reimbursement. How to Apply: To schedule an immediate interview call United Talent at 304-521-6140/ text 304-202-4800 or you can apply directly at utalent.com

CHARACTERISTICS OF THE WORK Under close supervision, performs clerical and public contact work. Responsible for admitting and registering patients over the phone for health care services at Family Health Centers (FHC). EXAMPLES OF THE WORK (These statements are intended to be illustrations of the work of this class.) Manages appointments for multiple providers and services at multiple FHC locations. Answers, screens, and processes medical service requests. Responds to patient requests for an appointment via patient portal or the United Community platform. Confers with on-site personnel to work same-day patients into today's schedule. Collects minimal patient demographic information and enters into the Practice Management System (PMS). Refers patients to the FHC nursing team for triage and medical services. Responds to crisis/red flag calls and refers them to the appropriate personnel. Utilizes the PMS to schedule appointments, take messages for provider visits and services, and communicate the required information to the appropriate personnel. Identifies patients with Limited English Proficiency (LEP) and/or other communication barriers and uses the appropriate interpretative services. Documents as appropriate on the medical record, forms, and/or computer the required documentation related to interpretative services. Adheres to standard safety and infection control precautions. Performs related work as required. MINIMUM REQUIREMENTS High school graduation or its equivalent. Three months of clinical/clerical experience in a Federally Qualified Health Center (FQHC) or health care setting OR Certification from a Medical Office Specialist, Medical Secretary, Medical Assistant, Nursing Assistant, or other medical clerical program. An equivalent combination of training and experience may be substituted, as determined applicable by Civil Service. PHYSICAL REQUIREMENTS AND WORKING CONDITIONS Responds to patient and FHC needs via telephone, internet, fax, computer software, and in person. Lifts and carries materials weighing up to 15 lbs. with or without assistance. Spends extended periods of time sitting and reaching. Spends extended periods of time typing and reading computer screens. Identifies medical record documentation, requests, and/or releases. SPECIAL REQUIREMENTS Must be available to work extended hours, both before and after the scheduled shift, as well as additional days as necessary. Must provide own transportation to work at other FHC locations as needed. An Equal Opportunity Employer Test Weights Training & Experience: 100% CLINIC LOCATIONS AND HOURS: ********************* FHC - Portland 2215 Portland Avenue Louisville KY 40212 ************** Monday - Thursday: 8:00am - 9:00pm Friday: 8:00am - 4:30pm Saturday: 8:00am - noon Sunday: Closed FHC - East Broadway 834 East Broadway Louisville KY 40204 Monday - Thursday: 8:00am - 9:00pm Friday: 8:00am - 4:30pm Saturday: 8:00 - 12:00pm Sunday: Closed FHC - Phoenix (Healthcare for the Homeless) 712 E Muhammad Ali Blvd Louisville KY 40202 Monday - Friday: 7:30am - 4:00pm Saturday - Sunday: Closed FHC - Iroquois 4100 Taylor Blvd Louisville KY 40215 Monday: 8:00am - 4:30pm Tuesday: 8:00am - 8:30pm Wednesday - Friday: 8:00am - 4:30pm Saturday - Sunday: Closed FHC - Fairdale 1000 Neighborhood Place Fairdale KY 40118 Monday - Friday: 8:00am - 4:30pm Thursdays: 8:00am - 8:30pm Saturday - Sunday: Closed FHC - Southwest 9702 Stonestreet Road, Suite 220 Louisville KY 40272 Monday - Wednesday: 8:00am - 4:30pm Thursday: 8:00am - 8:00pm Friday: 8:00am - 4:30pm Saturday - Sunday: Closed FHC - Americana 4805 Southside Drive Louisville KY 40214 Monday - Friday: 8:00am - 4:30pm Saturday - Sunday: Closed

Department Singnala Employment Type Full Time Location Louisville, KY Workplace type Onsite Compensation $17.50 - $26.00 / hour Key Responsibilities Skills, Knowledge and Expertise Benefits About Swipe Say Easy We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

Primary Responsibilities 1.Excellent customer service skills. Sound understanding and practice of exemplary customer service. 2.Exercise professional judgment. 3.Assist students in determining methods of payment. 4.Review and process outstanding receivables. 5.Independently prepare, maintain and/or interpret various records, correspondence, documents and files. 6.Investigate, develop, recommend, implement, and/or revise University procedures relating to specific area(s). 7.Maintain in-depth knowledge of applicable state and federal laws, regulations and University policies and serve as a ‘resource consultant' for office staff and other internal and external customers; maintain confidentiality. 8.Contribute to the creation and maintenance of department website. 9.Sound understanding and practice of basic accounting skills. 10.Ability to reconcile student accounts, vault, and process daily office deposits. 11.Independently analyze special requests and considerations and make determination and give authorization. 12.Provide assistance in a variety of complex duties to explain the recalculation and/or revision of student aid awards. Receive, receipt and record external scholarship funds, assist in student payment plan arrangements, serve as University liaison to various state and federal agencies, monitor and analyze billing processes, explain estimate financial aid totals, authorize payments and reconcile various reports and deposits. Troubleshoot computer software and payment system issues when applicable. 13.Answer phones/respond to office emails/monitor and respond to customer service chat rooms. 14.Investigate issues, research and compile data, prepare reports, resolve and respond to discrepancies and customer problems. Refer customers to other staff when needed. 15.Routinely handle confidential information. Assist coworkers, customers, etc with sensitive issues or decisions. 16.Authorize approvals, exceptions, payments, etc within assigned scope of responsibilities. 17.Monitor release of information. 18.May be assigned to act as departmental liaison with other University departments and external contacts. 19. Maintain monthly department calendar. 20.Other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each primary responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Skills: 1.Plan, organize and make sound judgments and decisions. Utilize the rules of proper grammar, correct spelling and punctuation, and proper arrangement of information. 2.Perform mathematical functions and advanced bookkeeping, accounting, record-keeping with accuracy with close attention to detail. 3.Communicate effectively with a diverse customer population. 4.Use computer software, reporting tools and systems. 5.Operate a variety of office machines and equipment. 6.Meet deadlines, demonstrate excellent organization and analytical skills. 7.Understand and maintain current knowledge of special terminology and regulations. 8.Ability to interview, hire, direct, and train lower level employees. Work Experience: Minimum: Two years of full-time higher education administrative service(s) experience. Experience in customer service with working knowledge of state and federal regulations ( FERPA , FA, PCI , Gramm-Leach-Bliley, NACHA ), SAP SLCM modules, ProSam Financial Assistance Software, as well as banking or financial transactions. May require working with computer technical personnel to resolve programming difficulties. Any equivalent combination of education, training and experience, which provides the required knowledge, abilities and skills, may be considered. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A MINIMUM OF 3 REFERENCES REQUIRED . Any candidate who is offered this position will be required to go through a pre-employment criminal background check as mandated by state law. Work Schedule 4.0-4.5 hrs per day M-F Requires minimal additional hours as needed to cover vacations/sick and each semester start-up.

Benefits: Bonus based on performance Paid time off Profit sharing Training & development FASTSIGNS #330701 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $17.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets - passenger vehicle, commercial truck, and off-highway equipment - Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities. Job Purpose Job Description Content for Job Profiles is a work in progress. If you need content to finalize this requisition for posting, please send a message to *************************. Job Duties and Responsibilities * Receives processes and verifies the accuracy of orders from customers and customer purchase orders. * Initiates required action for response to customer service requests for order changes including the maintenance of order information files, and communicate changes to the appropriate personnel. * Receives inquiries from and/or contact the company's customers to resolve a variety of order related issues. * Loads and maintains bills of material (BOM's) for the plant. * Maintains and updates routing instructions per customer. * Operates a computer workstation to obtain and extract order information, and provides Customer Service management with the data for inclusion in reports. * Performs assigned system maintenance to various electronic order files. * Makes required changes/updates in SAP system per production requirements, BOM's, relief files, etc. * Develops and recommends changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the Customer Service Department. * Prepares, generates and distributes daily reports and order acknowledgments to appropriate personnel. * Prepares invoices and tests certificates for shipments of finished goods and customer samples. * Assists in APQP process with Quality Department. * Provides back-up support to other group members (i.e. Supervisor, Inventory Specialist) in the performance of job duties as necessary. * Performs other duties as required. Qualifications & Skills: * High school diploma or GED. * 2+ years of previous customer service experience in an automotive manufacturing environment preferred. * Must demonstrate good oral and written communication skills. * Detail oriented and ability to work in a team environment. * Must be able to communicate with Production to meet customer demands * Strong communication skills * Excellent computer skills (MS Office products). * Must have the ability to work overtime and weekends as required. * Ability to work with little or no supervision and to plan, organize and set priorities. * Ability to organize and prioritize own work to ensure daily workload is completed; to react and perform under stress and to exercise independent judgment in work environment. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Unsolicited Resumes from Third-Party Recruiters Please note that as per Dana policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Dana will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. Join our team of 40,000 problem solvers who are fostering a culture of innovation by leveraging the diverse perspectives of our global team. We believe in facing challenges head-on by finding opportunity and uncovering possibility, where roadblocks and barriers become targets instead of obstacles. We are One Dana with limitless opportunity. Our Values * Value Others * Inspire Innovation * Grow Responsibly * Win Together

Job Skills / Requirements In addition to the $34,965 yearly salary, the following benefits are offered: - Over $13,000 paid Individual Employee Health Insurance premium yearly -10 paid Holidays per year - Excellent schedule that provides work life balance with nights and weekends off - 26.95% of salary contributed by Employer to Employee Retirement - Employer paid Life Insurance policy - Short and Long term disability offered - Accrual of Vacation, sick and personal paid time off - Up to $1200 per year tuition assistance for qualifying classes ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Assist customers in processing various transactions 2. Reviews and verifies documents for accuracy and completeness 3. Operates a computer to retrieve and record data 4. Handles customer inquiries (in person and over the phone) 5. Prepares forms 6. Collects payments made by cash, check, credit card and ACH accounts 7. Balances cash drawer and follows cash handling procedures 8. Assist with inventory and ordering of supplies 9. Required to work the late afternoon shift 10. Answers the phone and directs calls accordingly 11. Receives and processes mail 12. Corresponds with other agencies and organizations 13. Performs other duties as assigned by the manager MINIMUM QUALIFICATIONS 1. Kentucky resident 2. Able to be bonded 3. Effective written and verbal communications skills 4. Able to operate office equipment including computer (PC & KAVIS), printer, fax machine, copier, scanner and multi-line phone 5. Able to learn the laws, regulations, policies and procedures necessary to process motor vehicle transactions 6. Ability to record and transfer data accurately in a timely manner 7. Ability to process monetary transactions accurately 8. High school education or equivalent 9. Six months experience in customer service, data entry, and/or processing monetary transactions 10. An equivalent combination of education and experience can be substituted. PHYSICAL DEMANDS The work is customer service in nature with clerical and data entry responsibilities. It requires the ability to communicate effectively using speech, vision and hearing. The work requires the use of hands for simple grasping and fine manipulations. The work at times requires bending, squatting and reaching, with the ability to lift, carry, push or pull weights up to 25 pounds.Education Requirements (All) High School Diploma/GED Additional Information / Benefits Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Pension/Retirement, Educational Assistance This job reports to the Manager This is a Full-Time position 1st Shift.

Employer Department Pinnacle Bank Operations Job title Exemption status Customer Service Call Center Specialist Non-Exempt Supervised by Call Center Manager The Customer Service Call Center Operator is the initial voice contact that every customer and prospect have with the bank. The Customer Service Call Center Operator is responsible for a quick and customer friendly response in a manner that is consistent with the customer service focus of Pinnacle Bank. The employee will support the bank's strategic goals, vision, mission, core values, service standards and service philosophy in actions, words, and deeds. Skills, Knowledge, Talents Education High School graduate. Prior Experience Some banking or call center experience desired. Required Skills, Knowledge, and Talents Core Value: ~ Operate with an Innovative Edge ~ Show Leadership Must have a basic knowledge of the bank's products and services. Must have a willingness to serve. Must be able to function efficiently in a network environment and have a working knowledge of Microsoft Office and SharePoint. Must be able to function efficiently on a general business level of math, possess general accounting knowledge (i.e. debits, credits, and an understanding of the bank's account reconciliations). Project a professional image by adhering to guidelines in the employee handbook. Must be able to collect, research, and analyze information skillfully. Must be a self-starter, a creative thinker, flexible, eager, nurturing, open to change and exhibit good judgment. Must be a leader by example, attentive to detail, work well with others and responsive to supervisory guidance. Must have a working knowledge of compliance guidelines for the bank and the industry. Strong customer service attitude. Good speaking voice. Must be able to use headset for hearing and speaking. Must have knowledge of the bank's products and services. Pinnacle Bank is an Equal Opportunity Employer and a Drug Free Workplace. As a condition of employment, a completed Application of Employment and satisfactory results from a background check and drug screening must be received. Pinnacle supports a diverse work force and welcomes all qualified applicants. It is the policy of Pinnacle Bank to consider applicants without regard to race, color, religion, creed, national origin, gender, disability, marital or veteran status, age or any other legally protected status.

Job Purpose / Summary: The Patient Recruiter I is responsible for telephone interviewing, pre-screening, qualifying and setting appointments for patient's clinical study participation. Essential Functions: ►Handle incoming and outgoing calls by using a Clinical research database to recruit, screen, determine eligibility, schedule, and follow-up with potential study subjects and responds to inquiries relating to advertising and referrals to research studies ►Interview potential study participants using study questionnaires in the database to actively recruit and screen potential study participants in accordance with each protocol ►Responsible for the maintaining and growing of our research database, including updating medical histories, updating the database with participant data and maintaining patient status, security and patient privacy ►Regularly communicate with appropriate staff to access scheduling and study support needs ►Proactively identify and communicate project challenges, problems, and/or potential deficiencies ►Meet or exceed productivity goals consistently Competencies: ►Excellent customer service skills ►Must be self-motivated, results-oriented and a quick learner ►Excellent organizational skills required ►Ability to function in a fast-paced, deadline-driven environment ►Attentiveness to detail ►Respond to the urgent needs of the team quickly and professionally ►Previous call center experience preferred but not required ►Knowledge of medical terminology a plus-training provided Required Education/Experience: ►High school diploma or equivalent

Full-time Description As a Bilingual Payment Center Representative, you'll assist Graceland customers with their accounts. Representatives are responsible for collecting payments, making payment arrangements, providing friendly payment reminders, and other day to day customer relations. All you need is a passion for building connections and helping customers! Communicate in a professional manner with customers regarding rental accounts Process customer payments Discuss acceptable payment arrangements Interact internally with various other departments Promptly accept inbound calls from customers on a national level All other duties as assigned by management Hours-10:30 a.m. - 7:00 p.m. Requirements High School Diploma or equivalent Excellent customer service skills with prior experience preferred Outgoing personality Solid computer, grammar and multi-tasking skills Strong attention to detail with time management and decision-making skills Ability to work comfortably in a fast-paced, high-volume payment center Bilingual (English/Spanish)

Customer Service Representative (CSR) - Tom Drexler Plumbing, Heating, Air & Electric Work Type: Full-Time Schedule: 11am-8pm SUNDAY-THURSDAY - TRAINING HOURS WILL DIFFER FOR FIRST FEW WEEKS Compensation: $16-$19 per hour Reports To: Customer Service Manager About Tom Drexler Plumbing, Heating, Air & Electric For more than 30 years, Tom Drexler Plumbing, Heating, Air & Electric has been Louisville's trusted name in residential services. We've built our reputation on exceptional customer care, honest business practices, and a commitment to developing long-term careers for our employees. We are a performance-driven company where your contributions directly impact our success. Why Join Our Team? Weekly pay Full Medical, Dental, and Vision Insurance 401(k) with company match Paid Time Off (PTO) and Paid Holidays Company-paid Life Insurance, Short- and Long-Term Disability Employee Assistance Program (EAP) Opportunities for advancement-promotion from within encouraged Supportive, team-oriented company culture What We're Looking For Required: Previous call center or customer service experience Strong communication and active listening skills Customer-first mindset with the ability to de-escalate and resolve concerns Proficiency with Microsoft Office and customer management systems Ability to multitask and thrive under fast-paced, high-pressure conditions Dependable, punctual, and detail-oriented Ability to pass a criminal background check and drug screening Preferred: Experience in residential services or dispatch/call center environment What You'll Do Handle a high volume of inbound calls with professionalism, accuracy, and confidence Convert inbound inquiries into scheduled, revenue-generating service appointments Make outbound calls to schedule, confirm, and follow up on customer appointments Resolve customer concerns calmly and professionally in real time Enter and maintain data accurately within CRM systems (attention to detail is critical) Partner with field technicians and internal teams to eliminate scheduling errors Follow up with customers after service to ensure satisfaction and identify additional needs Participate in ongoing training and stay updated on service offerings, promotions, and procedures Pre-Employment Requirements All employment offers are contingent upon successful completion of a criminal background check and drug screening, conducted in compliance with applicable laws and regulations. Disclaimer The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this role. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job. EOE Tom Drexler Plumbing, Heating, Air & Electric is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive workplace for all employees.

Liberty FCU, a full-service credit union, is seeking an Account Service Representative (Personal Banker) to assist with the daily retail operations and activities of the St. Matthews Office, located at 4220 Shelbyville Rd, Louisville, KY. Candidates must possess exceptional service skills, professionalism, confidentiality, multi-tasking, and problem-solving skills. Previous credit union or financial institution experience is preferred. Candidates must be available to work Saturdays on a rotating basis. If applicable, an initial six-eight week paid training program will be held in Evansville, IN. Approved travel expenses (hotel, meals, mileage, etc) will be included. If you are interested in applying for this position, please click Apply. Duties and responsibilities include but are not limited to the following: Serve as a primary Account Service Representative (Personal Banker). Meet with members to determine their banking needs and recommend appropriate accounts. Assist members with enrolling in credit union products and services. Maintain an active knowledge base of credit union account types, services, guidelines, policies, and procedures. Ensure all required account documents are completed accurately. Strive to meet cross sell goals. Assist members with certificates, IRA and HSA accounts. Serve as a Notary Public and Signature Guarantee for credit union transactions. Open and close safe deposit boxes. Maintain a working knowledge of the credit union's core processing system. Serve as a Consumer Loan Processor. Meet with members to determine their lending needs and recommend appropriate loan type. Maintain an active knowledge base of lending products, guidelines, policies, and procedures. Identify and recommend additional products that meets the member's needs. Ensure all required lending documents are completed accurately. Make follow up outbound calls to members to inquire about lending needs. Strive to support branch lending goals. Serve as back-up Teller/Member Service Representative (MSR). Perform various member transactions such as deposits, withdrawals, and loan payments. Ensure transactions are posted efficiently and correctly. Assist in balancing branch cash machines. Ensure cash drawer is in balance daily. Answer member telephone inquiries. Strive to meet MSR cross sell goals and work to support all branch goals and initiatives. Open and close the office on a rotating basis or when necessary. Serve as Saturday manager or any other assigned position on a rotating basis. Assist branch office with record keeping of employee absences and training when necessary. Develop a working knowledge of the credit union's data and word processing system. Any other duties assigned by my supervisor or management. Qualifications: Must have a HS diploma or GED and be at least 18 years of age. Must be able to work a flexible schedule and travel to other office locations when needed. Must be able to stand for long periods of time and do some heavy lifting. Must have 1-2 years of cash handling experience. Banking experience is desired. Benefits and Compensation: Paid Holidays Paid Time Off (Vacation, Sick and Personal Days) Medical, Dental and Vision Insurance 401(k) retirement program with matching funds Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance Tuition Reimbursement Program Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.

Baptist Health is looking for a Call Center Specialist to join our team in Madisonville, KY The Call Center Specialist responds to all patient calls timely, assists patients in understanding healthcare billing, updating patient demographics, updating patient insurance information, makes billing/coding inquiries to other departments on the behalf of the patient, and explains self-pay payment guidelines/procedures. Provide the highest level of customer service in an effort to deliver the greatest level of patient satisfaction, which in turn should create a pleasant patient experience. Requirements High school diploma or GED required. Prior Customer Service experience necessary. Medical office and call center background preferred, but not mandatory. Work Experience Education If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.

Job Description Tom Gill Chevrolet is located in Florence, Kentucky just 10 minutes from downtown Cincinnati and is proud to be the premier dealership in the area! Tom Gill Chevrolet is the largest volume Chevrolet dealership and largest volume used vehicle retailer in Northern Kentucky. Tom Gill Chevrolet prides itself on delivering a lifetime experience to both our customers and employees because we believe that retention is the best path to growth and development. We have been in business for over 25 years in the Cincinnati and Northern Kentucky marketplace and the owners are on-site just about everyday. This is a family run organization that is highly involved in the community as well. Currently we employ over 140 people and we are always looking for the best people to train and develop so we can continue to deliver an unparalleled customer experience. About the Position: The buy center representative position is focused on making sure that we are sourcing and purchasing vehicles for our used vehicle inventory. The buy center representative is focused on reaching out to individual sellers in order to make competitive offers on their vehicles and coordinate the sale of the vehicle to Tom Gill Chevrolet. This position has high customer interaction that is focused on making the process of selling a car easy, efficient and without all the hassle one has when they do it on their own. The buy center is one of our fastest growing departments and we are looking for the next great representative to join the team! Benefits: Paid Training Health Insurance 401K Match Vision Insurance Dental Insurance Opportunity to Grow & Advance Employee Purchase Discount Program Flexible Schedule RESPONSIBILITIES: Reach out to customers to inquire about purchasing their vehicles. Work as a liason with the customer in store to best assist them in selling their vehicle to Tom Gill Chevrolet. Work our sell only leads through consistent follow-up. Coordinate offer values with our vehicle evaluation team. Work in a team environment to help the buy team achieve it's monthly acquisition goals. NO PRIOR DEALERSHIP EXPERIENCE REQUIRED. REQUIREMENTS: Professionalism Accountability Integrity Dedication Driven and motivated to achieve results Excellent communication skills Strong desire to learn more and do more

Job DescriptionBenefits: Dental insurance Health insurance Paid time off Vision insurance We are seeking a Patient Call Center Representative to join our team! As a Call Center Representative, you will be answering all incoming calls, answering questions, and directing calls to the appropriate persons and places. You will also be verifying information over the phone, updating documentation as needed, and keeping notes on important calls. The ideal candidate is able to maintain a positive, helpful attitude even while answering multiple calls, has excellent customer service skills, and is comfortable on the phone. Responsibilities Answering incoming phone calls promptly and professionally Triage calls to the appropriate staff or provider ( Nurse line, Scheduling, Billing, etc) Schedule, confirm, and adjust appointments per practice guidelines Assist patients with prescription refill requests and form completion Document call details and outcomes in the EHR system Support forint desk and clinical staff with overflow communication needs Communicate effectively with patients/families in both English and Spanish (if bilingual) Juggle multiple callers and phone lines while maintaining a positive attitude Keep notes on important callers and information Take messages, as needed Qualifications Excellent customer service skills Strong organizational skills Familiarity with automated phone systems helpful